Your Appointment in Naples Made Easy

EYE INSTITUTE
www.bascompalmer.org
Toll Free 800-329-7000
BASCOM PALMER
EYE INSTITUTE
Bascom Palmer Eye Institute
900 N.W. 17th Street • Miami, FL 33136
305-326-6000
Bascom Palmer Eye Institute at Palm Beach Gardens
Your
appointment
m a d e e a s y.
7101 Fairway Drive • Palm Beach Gardens, FL 33418
561-515-1500
Bascom Palmer Eye Institute Retina Center at Naples
NCH Medical Plaza • 311 9th Street North
Naples, FL 34102
239-659-EYES (3937)
Bascom Palmer Eye Institute at Plantation
NAPLES
1000 South Pine Island Road
Plantation, FL 33324
954-465-2700
EYE INSTITUTE
YAME-N- 07/06
back cover
cover
WELCOME TO BASCOM PALMER
Welcome to Bascom Palmer Eye Institute
Retina Center at Naples, part of the University of Miami Miller School of Medicine.
We are committed to the protection and
preservation of the treasured gift of sight,
and we are honored that you have entrusted
your vision to us. We strive to exceed your
expectations every time you visit us.
The information in this brochure will let you
know how to prepare for your appointment,
what you will need to bring with you, how to
get here and what to expect during your visit.
Bascom Palmer
is proud to be
America’s Best
Eye Hospital.
Ranked #1 in
ophthalmology by
U.S. News & World
Report.
Reading this entire brochure in advance
of your appointment will help ensure
a pleasant visit.
(2006, 2005, 2004, 1998, 1994)
2(IFC)
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REMEMBER
TO BRING
THESE ITEMS
❑ Your prescription eyeglasses and all
medications, including eye drops
❑ All pertinent medical records related to
WHAT TO EXPECT
ON YOUR VISIT
As our patient, you will receive the finest
your eyes or vision, including x-rays, MRI
ophthalmic care available. You will benefit from
and CT scans of your eye, ophthalmic
having all necessary examinations, diagnostic
diagnostic test results, ophthalmic surgical
tests and medical procedures in one location.
notes and summary letters from doctors
Because we aim to perform all necessary tests
❑ Insurance card or proof of insurance coverage
on the day of your appointment to avoid the
❑ Authorization or referral forms if required
need for multiple visits, please be aware that
by your insurance company
the appointment may take three to four hours.
Questions for your doctor:
You may want to bring reading materials
and a sweater as the building is generally cool.
If you require something to eat or drink during
your appointment, you are welcome to bring
a snack. For your convenience, there is a
cafeteria located next door on the second
floor of Naples Community Hospital.
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Notes:
FINANCIAL
INFORMATION
Please note that payment, including
co-payments and deductibles, is collected at
the time of your appointment unless prior
arrangements are made.
For your convenience, payment may be made
with cash, personal check, MasterCard, Visa,
American Express or Discover.
For questions regarding insurance
or billing, please call our
Patient Financial Services office at:
305-326-6340 or
800-329-7000, ext. 6340.
Notes:
A few days before your scheduled visit, our
automated patient appointment operator
may call to remind you of your upcoming
appointment. After listening to the message
on the phone, simply push "1" to confirm
your appointment.
If you are unable to keep your appointment,
push "5" and it will be cancelled.
It’s that easy! If you have caller ID on your
phone, you will see "ClientTell" as the caller.
It is our pleasure to call you and remind you
of your upcoming visit.
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•
Palm Beach
Gardens
TRAVELLING TO
YOUR APPOINTMENT
Naples
•
•
Plantation
Miami •
Bascom Palmer Eye Institute Retina Center
If you are unable to find someone to drive
at Naples is located 1/2 mile north of
you to your appointment or you require
downtown Naples, on US 41 in the NCH
hotel accommodations during your visit
Medical Plaza at Naples Community Hospital,
to Bascom Palmer, the Patient Services
at 311 9th Street North, Naples, Florida.
Department can arrange for transportation
If you would like detailed driving
services and hotel reservations.
directions, please visit our web site at:
For arrangements and fees, please call
www.bascompalmer.org
239-659-EYES (3937).
or call 305-326-6000, ext. 82
Please note, a minimum of two working days
or toll-free at 800-329-7000, ext. 82.
is required for transportation arrangements.
Your pupils may be dilated during your visit
making them sensitive to light and causing
blurred vision for several hours. Therefore, we
ask that you bring someone with you to drive
you home because driving with dilated pupils
is not safe or advisable.
Free, covered parking is available adjacent
to the building.
Open flap to view map
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11
3.75"
Ft. Myers
U.S.
41
Banyan Blvd.
Naples Beach Golf Club
South Golf Drive
Tamiami Trail
Golden
Gate
Parkway
U.S.
41
886
Corkscrew Road
Coastland Mall
Bonita
Springs
Bonita Beach Road
NCH
3rd Ave. N.
2nd Ave. N.
H
EYE INSTITUTE
Goodlette Frank Road
4th Ave. N.
IMMOKALEE, NAPLES PARK
EXIT 111
Immokalee Road
NAPLES GOLDEN GATE
EXIT 107
Pine Ridge Road
9th Street
8th Street South
6th Street S.
5th Ave. S.
U.S.
41
8th Ave. S.
Olde Naples
10th Ave. S.
Broad Ave.
14th Ave. S.
9
Naples
Landing
Park
Old
Naples
Seaport
Naples
Bay
a
Golden G
t e Parkway
MARCO/NAPLES
EXIT 101
Naples
75
84
Davis Blvd.
U.S.
c o
x i
M e
Downtown
this area
enlarged
at left
o f
3rd Street South
1st Ave. S.
G u l f
Gulf Shore Blvd.
Central Ave.
➧
10th Street North
7th Ave. N.
5th Ave. N.
75
Tampa
MooringLine Drive
41
Miami
951
Marco
Island
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PATIENT SERVICES AT
BASCOM PALMER
Bascom Palmer patients receive exceptional
Bascom Palmer also provides patients with
care ranging from routine eye examinations
a full spectrum of state-of-the-art vision
to specialized treatment in all eye diseases
correction procedures and safe, effective
and disorders. The highest standard of
cosmetic treatments to revitalize and renew
care that is delivered to each patient,
appearance. These services include:
every day, is the keystone of our reputation.
• Aesthetic Eyelid and Facial Surgery
Patient consultation, diagnosis and treat-
• Botox ® Injections
ment are available within these core Patient
• LASIK and Other Vision Correction Surgeries
Service Centers*:
Please call 800-329-7000 for additional informa-
• Vitreoretinal Diseases and Surgery
tion, or visit our website, www.bascompalmer.org.
• Glaucoma
Our staff is eager to assist you.
• Corneal and External Diseases
• Laser Vision Correction
• Neuro-Ophthalmology
• Ocular Oncology
• Ophthalmic Plastic and Reconstructive Surgery
• Pediatric Ophthalmology and Strabismus
• Comprehensive Ophthalmology
*Patient Service Centers may vary by location
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CONSIDERING LASIK OR OTHER
VISION CORRECTION PROCEDURES?
Bascom Palmer offers the most
up-to-date eye care procedures
that allow you to see near, far
and everywhere in between –
without eyeglasses. To find out which procedure
is best for you, call 1- 877- GO - LASIK.
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