Information literacy

Transcription

Information literacy
Workshop
Information literacy
Guidance on the Information Search Systems
Library R5
Version IBMS
September 2008
Workshop Information literacy IBMS
Library R5 Eindhoven
INHOUD
1.
INTRODUCTION AND PURPOSE
3
2.
INFORMATION ABOUT LIBRARY R5
3
3.
FONTYS LIBRARY PORTAL
3.1
Starting the Fontys Library Portal
3.2
News
3.3
Search
3.4
Background information
6
6
7
7
8
4.
SEARCHING
4.1
Quick Search the Fontys Catalogue
4.2
Quick Search Fontys Felix
4.3
Advanced Search
4.4
Overview Information Sources
4.5
Directly to
10
10
11
13
20
20
5.
SPECIFIC INFORMATION SOURCES
5.1
Business Source Premier
5.2
Company.info
5.3
Other relevant databases
24
25
30
34
6.
SEARCHING THE INTERNET
6.1
URL (Web addresses)
6.2
Directories and Start pages
6.3
Search engines
6.4
Google
6.5
Reliability
6.6
Internet Resources
37
37
37
38
40
46
47
7.
REFERENCE BOOKS
7.1
Dictionaries
7.2
General reference books
7.3
Business reference books
7.4
Atlases
48
48
48
48
49
2
Workshop Information literacy IBMS
1
Library R5 Eindhoven
Introduction and purpose workshop
The supply of information is now enormous. And everyone needs information: professionally,
for hobby, and of course to study.
Some of this information you collect from your teachers; another part you will have to look up
yourself.
As your study progresses, you will increasingly use several different materials.
The information is offered in various media.
The information that you can use during your training, is often available in or through the
library.
For example:
- Books
- CDs
- Reports
- DVDs
- Magazines
- Software
- Videos
- Internet resources
- eBooks
- Databases
Not only the media of Library R5 is at your disposal, but you can also use the libraries of all
other Fontys Universities.
Purpose:
In order to make use of the available sources you need to know where to find them.
Through this workshop you will get acquainted with the various sources of information that
you can consult. Through a range of various sources of information, we will present you all the
elements of the Library R5.
During the workshop you’ll work with the sources by doing assignments.
Before starting the workshop:
•
Log on with your PCN en password.
2
Information about Library R5
The collection which is present in Library R5 is kept up-to-date in collaboration with teachers
of your institute. The collection has been compiled on the basis of the disciplines that use this
library. On site, you can consult, watch, listen to and borrow the media.
There are project rooms provided with computers and/or video- and audio equipment.
All materials are accessible through the catalogues.
In Library R5 you can buy various articles you need for processing your information; binding
materials, (coloured) paper, cds, dvds, office supplies.
At the desk, a range of AV equipment, such as digital cameras, beamers and sound systems, can
be borrowed.
3
Workshop Information literacy IBMS
Library R5 Eindhoven
How are the materials placed?
The materials are categorised according to the SISO system. SISO is the Dutch abbreviation for
“Table for the Classification of the Systematic Catalogue in Public Libraries” and uses a series
of numbers.
SISO main categories:
000
General
100
Philosophy
200
Religion
300-330
Social Sciences
340-380
Economics
390-398
Law
399
Warfare
410-420
Psychology
430-490
Child rearing and education
500
Mathematics – Information sciences – Natural sciences
600-610
Medicine – Health care – Physical exercise and sport
620
Board games, thinking games and games of chance – Handcrafts – Domestic
sciences
630
Agriculture and horticulture – Hunting and fishing
640-690
Technology
700-770
Art; general – Visual art
780-790
Music – Dance – Theatre - Film
800
Language and literature
900-940
History
950-990
Geography and ethnology
4
Workshop Information literacy IBMS
Library R5 Eindhoven
Floorplan
Library R5
Computer workstations
Video editing
Magazines
Reference works
Project rooms
DVDs, CDs
Reports
Desk
Entrance
Lendable collection
5
Workshop pc’s
Workshop Information literacy IBMS
3
Library R5 Eindhoven
Fontys Library Portal
‘Fontys Mediatheek’ is the Internet site of all the libraries of Fontys University of Applied
Sciences.
3.1
Starting the Fontys Library Portal
There are 2 possible ways to open the Library Website:
Start-up through FontysPortal
First log on to the FontysPortal (www.fontys.nl)
The Library Website will be launched by
choosing ‘Direct naar'(Directly to).
Click: Mediatheek (Library)
Starting up from the direct URL
A second way to start the Library Website is by using the direct URL
www.fontysmediatheek.nl
If you start the library website by using any of the above ways, you see the following screen
(Dutch only):
The site consists of three columns: Nieuws (News), Zoeken (Search), Achtergrond
(Background information).
6
Workshop Information literacy IBMS
3.2
Library R5 Eindhoven
Nieuws / News
In the News column you will find the messages placed in the Library Weblog.
"A weblog, or blog, is a website that is updated regularly, sometimes several times a day.
The information is displayed in chronological order (by date). On the front page the most recent contributions are
displayed. The authors offer, in fact, a log of information that they want to share with their audience, visitors to the
weblog. Weblogs often offer their readers the opportunity to - whether or not anonymous – post reactions under the
posts or a mechanism called Trackback".
A Trackback is one of three types of Linkbacks, methods for Web authors to request notification when somebody links
to one of their documents. This enables authors to keep track of who is linking, and so referring, to their articles.
(Source: wikipedia.org)
The weblog of the Fontys Libraries is a project in which a large number of information
specialists act as an author. Others can use a guest account.
The information specialists fill the weblog with news and interesting links from their fields of
expertise. Most messages are in Dutch.
3.3
Zoeken / Search
In the column Search you find the Fontys
catalogue and all digital information.
How you can search is more comprehensively
explained in Chapter 4:
- Fontys Catalogus (Catalogue): paragraph 4.1
- Fontys Felix: paragraph 4.2
- Informatiebronnen per vakgebied
(Overview information sources): paragraph 4.4
- Direct naar (Directly to): paragraph 4.5
It is also possible to access the information sources from home.
On the website www.fontysmediatheek.nl this
log on screen appears:
By logging in with your PCN and password
you are given access to all sources that are
available though Fontys Felix.
7
Workshop Information literacy IBMS
3.4
Achtergrond / Background information
In this column, you will find the addresses and
opening hours (Openingstijden) of all Fontys
libraries.
For foreign students a very brief introduction of
the Libraries is given in English and German.
You can renew the expiration date of borrowed
materials.
Log on with your student number or employee
number (not your PCN!).
Use your surname as password.
This screen in English?
Use URL:
http://www.fontysmediatheek.nl/wiki/home/
Extending_Lending_Period
You can find extensive background information
by pressing the button 'Achtergrond' at the top
of the column.
8
Library R5 Eindhoven
Workshop Information literacy IBMS
In the screen that appears, you can find
information on these topics:
-
AV and ICT
Applications and reservations
Acquisitions
Addresses/Contact
Collection profiles
The Digital Library
Fields of expertise
Custom made Information
Information resources
Libraries
Opening hours
Projects
Regulations
Teams and employees
Tools
Workshops
Answer question 1
9
Library R5 Eindhoven
Workshop Information literacy IBMS
4
Library R5 Eindhoven
Searching
In chapter 3, the columns ‘News’ and ‘Background’ have been dealt with.
In this chapter the column "Search" will be explained further.
Make sure the Library Website is shown on your computer.
The two fill in screens of Fontys Felix and
Fontys Catalogue can be used for a short quick
search.
4.1
Quick Search the Fontys Catalogue
The catalogue provides access to the collections of all Fontys Libraries. You can therefore look
for sources that are present in one of these libraries.
Through this quick-search option you
standard search on 'All words'
That means you can either search for titles
(title words), authors or keywords.
Example Title search
Look for the title ‘Global marketing’.
Fill in the screen as follows and click ‘Zoek’:
Look at the results.
You can switch to the English interface by
clicking the small flag in the upper left corner
Click ‘Vorige’ (or Back) to return to the previous screen.
10
Workshop Information literacy IBMS
Library R5 Eindhoven
Example Author search
Look for the author ‘Kim Cameron’
Always enter the surname of the author first
possibly followed by the first name or initial.
Fill in the screen as follows and click ‘Zoek’.
Tip:
Searching an author with an initial
instead of a name is only possible within
‘advanced search’. See paragraph 4.3.
Look at the results and click ‘Vorige’ (or Back) to return to the previous screen.
Answer question 2
4.2
Quick search Fontys Felix
Fontys Felix is a federative search engine which means that it searches multiple databases
simultaneously.
Felix is short for Federated Library EXplorer.
Federative Search Engines are also called Meta Search Engines.
Through Fontys Felix you search simultaneously in:
1. almost all databases subscribed by Fontys.
2. a number of databases free of charge (Google Scholar, Google Books, Directory of
Open Access Journals etc.)
3. a number of selected websites (Google News, Flickr Images, Wikipedia etc.)
Make sure the Library Website is shown on your computer.
Below ‘Fontys Felix’ you will find a search
field and a selection box.
As in the Fontys Catalogue your default search
key is 'All words’. Again, you can search by
title, author, keyword, etc.
Click the arrow next to the
selection box.
The following options appear:
Algemene bronnen
Economie
Educatie
Kunsten
Mens en maatschappij
Techniek
Zorg
Zoek in alle bronnen
Zoek in full text bronnen
Zoek op Internet
11
General resources
Economy
Education
Arts
Social Sciences
Engineering
Health Care
Search all resources
Search full text resources
Search the Internet
Workshop Information literacy IBMS
Library R5 Eindhoven
Example
Fill in the screen as follows:
Choose category ‘Economie’ and click ‘Zoek’.
The following results appear:
Hint: simultaneously searching a number of databases may take some time. The search results
will appear as quickly as possible.
More detailed information about this result screen will follow in paragraph 4.3.
To return to the Home screen click ‘Fontys
Mediatheek’.
Answer question 3
12
Workshop Information literacy IBMS
4.3
Library R5 Eindhoven
Advanced Search
In previous sections you saw how you could quickly search the Fontys Catalogue and Fontys
Felix.
Of course there is also an advanced search engine.
This is accessible by clicking on the button ‘Zoeken’ at the top of the orange column.
Make sure the Library Website is shown on your computer.
Click the button ‘Zoeken’ and see the result.
Fontys Felix has a multilingual interface. Click
the British flag icon in the upper right corner
for the English language interface.
This search area has three main components.
1. Enter Search Criteria
2. Select Category
3. List of Resources
4.3.1
Search criteria
On top of the page you will find the ‘Search Criteria’.
Basic Search
Through Basic Search, it is possible to query a
simple search.
Click on the arrow to change the search criteria.
Advanced Search
For a more sophisticated way of searching you
first click on ‘Advanced Search’.
13
Workshop Information literacy IBMS
Library R5 Eindhoven
The following screen appears:
In the first part of this screen you can enter
your search terms.
In addition you can choose the way you want
to search.
Click on the arrow next to the option 'AND'.
There are now 3 search options: AND, OR and
NOT. These are the so-called Boolean operators.
Boolean operators
Using these Boolean operators you can make the search more specific or more acceptable.
The operator AND can be
used for a search term that
consists of more than one
words
(compiled
search
term).
Higher AND Education
Flowers AND Export AND Europe
The operator NOT can be
used to exclude a certain
term.
Students NOT Freshmen
The operator OR can be used
to combine search terms or to
search simultaneously for two
synonyms.
Adolescents OR Teenagers
14
Workshop Information literacy IBMS
Library R5 Eindhoven
Search: all words, keyword, title, author or abstract
Click the arrow next to the selection box
‘Keyword’ to choose the option you
want.
Search: year range
You can search within a specific year range.
Click the button ‘Year range’ and select the arrow next
to ‘From’ and ‘To’ for the correct period.
For searching publications that have been published
between 2005 and 2008 fill in the screen as follows:
Search: full text articles
At the bottom of the screen you can specify whether
you want to search full text.
4.3.2
Categories
In the second part of the screen you can see that the aforementioned categories appear again.
You can choose whether you want to search all available sources, only the sources within one
or multiple categories, or the Internet.
4.3.3
List of Resources (within Fontys Felix)
The ‘List of Resources’ is an alphabetical list of all available information via Fontys Felix. Only
the Fontys Catalogue as a major source is placed at the top of the list.
15
Workshop Information literacy IBMS
Library R5 Eindhoven
In addition to the selection boxes and the name of the resource you will see a few icons. At
the bottom of the page you will find a legenda that explains the used icons. You will also see a
button that refers to the Fontys Felix Help Page.
Return to the top of the page and click the button that will show more information about
‘Academic Search Premier’ and see the result.
Close that result screen again.
After entering your search terms and the desired
resources, you can start the search by pressing the
‘Search’ button.
To undo your query click ‘Clear all’.
Example Fontys Felix Advanced Search.
You are looking for full text information about entrepreneurship in developing countries,
published between 2005 and 2008, in information resources within the category ‘Economics’.
Fill in as follows:
16
Workshop Information literacy IBMS
Library R5 Eindhoven
The result could be:
On the right site of the screen you will find the results for each source. The order is
determined by the speed of response from the source and can therefore vary per search.
It is possible to sort the results.
In order to sort them alphabetically, click
once on ‘Database’.
In order to rank on the number of results
click once on ‘Hits’.
It is also possible to be linked to the results of a database without going through the whole list
by scrolling.
Click ‘Business Source Premier’ and see the
result.
Tip: After sorting your results this option is
not always available anymore.
In that case, you go to the database by
scrolling.
17
Workshop Information literacy IBMS
Library R5 Eindhoven
On the left side of the page you will see up to
10 items per source displayed.
If more than 10 results have been found, you
can use the button ‘Next Set' to see the next
10 results.
Below the results you find the buttons to view
the full text information or the bibliographical data.
These buttons vary per source.
Click on the button 'View' at the bottom of the first title of ‘Business Source Premier’.
The following screen appears:
18
Workshop Information literacy IBMS
Library R5 Eindhoven
You now see the original interface of the chosen source. You will find once again the title,
authors and other characteristics of the article. By clicking PDF Full text or HTML Full text you
see the whole article.
Searching for full text publications will also display results from the Fontys Catalogue. The
found results are not directly full text to see but can in most cases be borrowed at one of the
Fontys Libraries.
HINT:
Because Fontys Felix should be able to search in many sources of information at the same time,
the search capabilities are sometimes less sophisticated than that of the original databases.
If you find that you have many good results from a particular source it is recommended that
you explore that source even further and see if your search can be more customized!
A number of interfaces of original databases suitable for you are explained in Chapter 5.
Answer questions 4 and 5
19
Workshop Information literacy IBMS
4.4
Library R5 Eindhoven
Overview Information Sources
At the moment not all sources of information are searchable through Fontys Felix. A complete
overview of all available sources of information can be found on the Library Website under the
heading ‘Informatiebronnen per vakgebied’ (Information sources per subject area).
Make sure the Library Website is shown on your computer.
In the orange column you’ll find the information
sources, sorted by subject area.
You will find a complete overview of all the
databases which the Fontys Libraries have access
to under ‘Alles’ (all sources)
Click category ‘Economie’ and see the result.
A few databases of interest are explained in chapter 5.
4.5
Directly to
Make sure the Library Website is shown on your computer.
Under ‘Direct naar’ (‘Directly to) you’ll find
amongst other components:
- Fontys Publications (Fontys Publicaties),
- Fontys Reports (Fontys Scripties),
- the subscriptions to the eJournals and the
- eBooks.
Fontys Publicaties /
Publications
Collection publications from Fontys staff.
Scripties /Reports:
Increasing digital database with graduation reports.
Internetbronnen /
Internet Sources
Collection sites that is compiled by information specialists of
all Fontys Libraries.
eJournals:
Overview of all, mostly full text, available digital magazines
eBooks:
Collection of approximately 500 digital books.
Aanwinsten / Acquisitions:
Monthly overview of new acquisitions by the library
Thuistoegang / Home access:
Overview of sources that can be accessed from home.
20
Workshop Information literacy IBMS
Library R5 Eindhoven
4.5.1 eJournals
Click Fontys eJournals.
The following screen appears:
To switch to the English language click ‘Other
language’ and choose English:
In the initial screen you can find all digital magazines listed alphabetically.
The search field allows you
to fill in the title of a journal
In this example we are looking for the title ‘Journal of Marketing’.
Fill in as follows and click
‘Search’
21
Workshop Information literacy IBMS
Library R5 Eindhoven
The following results appear:
As you can see you’ll find all magazines that contain the words ‘Journal of Marketing’ in the
title.
To find the exact title click
‘Advanced Search’ ‘
The following screen appears:
Fill in as folows
Click ‘Search’ and see the result.
eJournals also offers the ability to search for journals on certain topics.
Click the tab ‘Subjects’
22
Workshop Information literacy IBMS
Then click the arrow next to
‘Select a Subject’
The
following
screen
appears:
Click on one of these subjects and see the result.
Answer question 6
23
Library R5 Eindhoven
Workshop Information literacy IBMS
5
Library R5 Eindhoven
Specific Information Sources
In the previous chapter you saw that Fontys has access to a wide range of specific databases. In
this section we explain a few databases that are relevant to your discipline.
Especially for IBMS a page of study related information is developed.
This page can be directly accessed from the
IBMS student page (General information).
http://www.fontys.edu/marketingmanagemen
t/ibmsstudents/default.asp?idsitestructurenode
=268787
Click ‘Fontys Mediatheek datasource’
The following screen appears:
Hint:
This page is of course also accessible via the library portal. In that case go to
the background information of Library R5 and choose ‘Informatie op maat’
(custom made information)
The two parts of the page that we deal with in this chapter you will find behind the button
‘Company-, Country- and Market Information’
24
Workshop Information literacy IBMS
5.1
Library R5 Eindhoven
Business Source Premier
Business Source Premier is the industry's most used business research database, providing full
text country information reports (Country Reports) and market information reports (Industry
Profiles and Market Research Reports). Business Source Premier also contains full text coverage
for nearly 2,300 E-journals. For example: Journal of Marketing, Harvard Business Review,
Fortune, Time Magazine etc. The articles are partially ‘peer-reviewed’ (assessment by fellow
specialists, peer reviewing generates a quality guarantee).
Business Source Premier is part of the EBSCOhost databases. EBSCOhost among other things
also provides Academic Search Premier, Medline, Cinahl and Regional Business News.
5.1.1 Starting Business Source Premier
Click ‘Country- and Market
Information’
The following screen appears:
Click ‘Access – 1. Business
Source Premier’ and see the
result
5.1.2 Search Business Source Premier
The search screen
is divided into two
parts:
1
2
In the upper part you can search for full text articles.
25
Workshop Information literacy IBMS
Example searching for articles
Fill in the screen as
follows, click ‘Search’
and watch the results:
For a more advanced
search click this tab
Now fill in as follows:
Click ‘Search’ and see the results.
Click the tab ‘Basic Search’ to return to the home page.
The second part of the search screen allows
you to browse for a specific type of
publication:
Company Profiles
Industry Profiles
Country Reports
Market Research Reports
Example Searching for Country Reports
Click ‘Country Reports’
26
Library R5 Eindhoven
Workshop Information literacy IBMS
In the appearing screen
click the tab ‘All country
reports’
Now an alphabetical list of
Country Reports shows:
The reports are either
available in PDF Full Text or
HTML Full Text.
To find the reports of the
Netherlands fill in as
follows and click ‘Browse’
27
Library R5 Eindhoven
Workshop Information literacy IBMS
Open the link to the
Netherlands Country
Monitor
In the next screen you can
choose the episode
Example Searching for Industry Profiles
To return to the home page click ‘Basic Search’ or ‘New Search’
Click ‘Industry Profiles’
On this screen, you
have the opportunity to
browse through the
alphabetical list of
profiles. Also you can
find reports sorted by
industry, country or
region
28
Library R5 Eindhoven
Workshop Information literacy IBMS
Fill in as follows:
Click ‘Browse’ and see the result.
Answer questions 7 to 9
29
Library R5 Eindhoven
Workshop Information literacy IBMS
5.2
Library R5 Eindhoven
Company.info
Company.info offers company information about organisations in the Netherlands with more
than fifty employees and more than 1.5 Million Euro turnover. In addition, it also lists company
information concerning international companies predominantly operating in the Netherlands.
Within Company.info you can find annual reports, financial statements, peer group analyses
and market reports.
5.2.1 Starting Company.info
Return to the specialized IBMS Library website: http://www.fontysmediatheek.nl/IBMS
Click ‘Company Information’
Next click ‘Access – 1. company.info’
The following screen appears:
If the requested screen is in Dutch then switch
to ‘English’ with the button in the upper right
corner.
30
Workshop Information literacy IBMS
5.2.2 Searching Company.info
Fill in the keyword ‘Sara Lee’:
Choose from the options offered ‘Sara Lee Corporation’.
If the requested page of the organisation does
not automatically appear click
‘Search organisation’:
See the result:
Click ‘Home’ to return to the home page
31
Library R5 Eindhoven
Workshop Information literacy IBMS
Library R5 Eindhoven
You can also search for companies using sectors:
Click the sector ‘Retail’ within the sector ‘Trade’:
See the results.
In Company.info there is also a large number of market reports available.
Choose ‘Search research’
Fill in the keyword ‘Supermarkets’:
Click ‘Search research’ and see the results.
32
Workshop Information literacy IBMS
With the arrow next to Date, Pages, etc. you
can sort the results
Choose descending to put the newest reports
on top.
Answer question 10
33
Library R5 Eindhoven
Workshop Information literacy IBMS
5.3
Library R5 Eindhoven
Other relevant databases:
Narcis
Narcis gives access to national academic research output from all Dutch universities, a number
of universities of applied sciences, the KNAW and NWO. Narcis contains a broad collection
that is guaranteed available digitally, without restrictions. English-language interface available.
HBO Knowledge Bank
The HBO Knowledge Bank contains above all theses from about 14 universities of applied
sciences. Also other digital material is made available, such as studies, graduation reports,
papers and articles. An English interface is available.
PiCarta
PiCarta is a general database with bibliographical details of publications available in Dutch
collections.
With an innovative search-engine you can search, find and request high quality information in
a number of integrated databases containing bibliographic records. The databases available to
you are defined by your library. The Fontys libraries offer access to the NCC and the Online
Contents.
• NCC-Nederlandse Centrale Catalogus (= Dutch Union Catalogue)
The catalogue contains bibliographic data of nearly 14 million books and almost 500,000
magazines in more than 400 libraries.
• Online Contents
Table of Contents of nearly 15,000 journals, in all disciplines. This file contains, in addition to
a lot of general scientific journals, popular science magazines and popular magazines.
You can find journal articles, but there is no full text information.
At the articles the location of the magazine is shown.
Via Inter Library Loans, it is possible to request journal articles from other libraries. Ask for the
conditions at the desk of Library R5.
Fontys eBooks
NetLibrary grants access to the Fontys Library eBooks collection. Fontys students and
employees can search not only full text in the eBooks collection, but can also view and borrow
these texts. At present, the collection consists of some 4000 eBooks (500 purchased, 3500
public domain).
34
Workshop Information literacy IBMS
Library R5 Eindhoven
TFC
Sixty titles from the TFC (Trainings Facilities Center) collection (e.g. with John Cleese) are
online available for all students and employees of Fontys University of Applied Sciences. The
subjects from the online trainings video's are for example: change management,
communication skills, conversation techniques, feedback, giving presentations, management,
meetings, motivation, sales management and teamwork.
The current collection consists of the following titles (arranged by subject):
35
Workshop Information literacy IBMS
Library R5 Eindhoven
WorldCat
WorldCat is the world's largest network of library content and services. WorldCat libraries,
including the Fontys Libraries, are dedicated to providing access to their resources on the Web,
where most people start their search for information.
You can search for (popular) books, music CDs and videos; all of the physical items you're
used to getting from libraries. From the results found you can see whether they are present in a
library near you.
In order to launch a search go to
www.worldcat.org.
Hint: If the Dutch screen appears
click ‘English’ at the bottom of
the screen.
Choose on the initial screen for
‘Advanced Search’
The following screen appears:
You can search for the author, a keyword a title or ISBN. The field 'Keyword' is actually used in
this catalogue to search on 'All words'. You can also search for a publisher or abstracts.
You can limit your search by format, publication date, audience or language.
Additional Question
This question is not mandatory.
You can use the question to incorporate knowledge from WorldCat or to compensate
for possible wrong completed assignments. You can find the question at the bottom of
your assignment sheet.
36
Workshop Information literacy IBMS
6
Library R5 Eindhoven
Searching the Internet
There is a wealth of information to be found on the Internet. It can be a challenge to find a
reliable answer to your query in the most efficient manner possible. In order to search the
World Wide Web, make use of search engines, portals, web logs and links (URL).
6.1
URL (Web addresses)
The easiest way to be linked to a website is by typing the URL (Uniform Resource Locator).
You can often count on your instincts. To find the website of the Eindhoven Town Hall you
start off with typing www.eindhoven.nl.
In Internet Explorer it is no longer necessary typing the full URL, typing the word Eindhoven
in the search box of the browser is sufficient.
Use when?
If you expect that the name of a company or institution exists in the URL.
Example search on company
Launch Internet Explorer and type in the word Schiphol. Give ‘Enter’ or click ‘Ga naar’ (Go to)
and see the result.
6.2
Directories and Start pages
A directory is compiled by an editor or a team of managers. They’ll judge new web pages and
categorise them. Start pages are more commercial and therefore often less reliable.
Both are hierarchically structured like a tree; that is to say from General to Specific.
Known Dutch examples are: Startpagina.nl, Startkabel.nl, Dmoz.nl.
Worldwide examples: webworldindex.com, Dmoz.org, Yahoo.com
Use When?
If you want to orient on a topic.
If you are looking for documents about a not-too-specific topic.
If you have a special question, but you do not know yet which keywords you should use.
Example searching in Dmoz.org:
Launch Internet Explorer and type in: www.dmoz.org
37
Workshop Information literacy IBMS
Library R5 Eindhoven
The following screen appears:
Click ‘Business’ and see the
result:
6.3
Search enigines
A Web search engine is a search engine designed to search for information on the World Wide
Web. Information may consist of web pages, images and other types of files.
Some search engines also mine data available in newsgroups, databases, or open directories.
So called 'spiders' find and read (new) Internet pages and store them in a database.
Spiders also follow the links on a page. Thus they remain continuously engaged.
Most search engines work with a ranking system. Important sites show up at the top of the list
of search results. Although there are some general conditions, every search engine determines
the importance of a website differently.
Search engines should be used in an entirely different way than controlled directories.
You will have to make clear what you are looking for by entering a search query and make use
of the specific ‘search language’ of the search engine.
In this chapter under section Google a few tips to help you search more strategically are
discussed.
Use when?:
If you need to find specific and detailed information and you are certain about what
keywords to use for your query.
For a quick search.
38
Workshop Information literacy IBMS
Library R5 Eindhoven
6.3.1 Meta search engines
With Meta search engines you are able to search many search engines at the same time.
Combined, these engines cover more of the Internet than any one search engine covers. This
also may save you from having to use a number of search engines separately.
Examples: Turboscout, Ixquik, Webcrawler, MetaCrawler, Faganfinder
Use when?:
For simple questions, to which you want a quick answer.
When finding very few hits in the search engine you prefer to use.
Example searching Turboscout:
Start Internet Explorer and visit www.turboscout.com
Fill in as follows
and click ‘Search’:
See the results:
Hint: Clicking the
separate
search
engines at the top
of the screen lets
you compare the
results.
6.3.2 Specialty search engines
Specialty search engines, also called topical search engines help you search through specific
types of listings in different areas.
There are search engines that are limited to searching:
Geographical
For example: Ilse.nl (Netherlands), Ansearch (Australia), Search.ch (Switzerland)
Knowledge field
For example: ChemFinder (chemical), Searchmedica (medical), Business.com
Fields of interest
For example: Ex.plode.us (finding people)
Information types
For example: BlogScope (finding blogs), YouTube (video), Google maps, Google News
Special purpose
For example: Kelkoo (price comparison service), Recruit.net (job search engine)
39
Workshop Information literacy IBMS
Library R5 Eindhoven
Large global search engines like Google and Yahoo! have, in addition to their large database of
web documents, developed special databases.
Google has developed Google Images, Google Video, Google News, Google Translate etc.
Use when?:
For a variety of reasons specialty search engines may be preferable above large general search
engines.
Within specialty search engines focused on your subject area, your search terms are more
likely to have the meanings you intend them to have. ‘Banking’ will mean something quite
different when it is used in a financial context than in a civil engineering context.
The quality of the documents found with a specialty search engine can be a lot better.
6.4
Google
In order to search in a search engine, it is advisable to get to know this search engine well. The
best-known search engine at this time is Google.
‘To Google’ is even used as a verb!
In this chapter we assume that you are somewhat familiar with Google.
Only a few specific search capabilities within Google that might be of interest for your study
are explained, like using special search terms or using advanced search options.
6.4.1 Using specific terms
By using the right keywords you can limit or expand your search.
Most search engines support several advanced operators, which are query words that have
special meaning:
Searching with a restriction to certain fields as URL, title, domain etc.
Query types or modifiers used by Google:
- link: The query [link:] will list webpages that have links to the specified webpage.
Example: link:fontys.nl
- site: If you include [site:] in your query, Google will restrict the results to those websites
in the given domain
Example: library site:fontys.nl (find the word library within the site or domain fontys.nl)
- title: If you include [intitle:] in your query, Google will restrict the results to documents
containing that word in the title
Example: intitle:fontys
Phrase searches
Sometimes you'll only want results that include an exact phrase. In this case, simply put
quotation marks around your search terms.
Example: “Global warming”, “George Washington”, “To be or not to be”.
40
Workshop Information literacy IBMS
Library R5 Eindhoven
Using the Boolean operators AND, NOT en OR
Google Basic Search does not support Boolean searches. By default, Google only returns pages
that include all of your search terms. There is no need to include "and" between terms. Keep in
mind that the order in which the terms are typed will affect the search results.
Other search engines often allow you to enter a Boolean search query. You can read about the
possibilities in the Help file of the search engine.
Synonym search (~)
If you want to search not only for your search term but also for its synonyms, place the tilde
sign ("~") immediately in front of your search term.
Example: ~company will also display results with the word ‘corporation’
6.4.2 Google Advanced Search
Advanced search within Google offers a variety of options that makes searching more precise
and displays more useful search results.
Example:
Start google.com and click ‘Advanced Search’
In this example we are looking for a Powerpoint presentation with the exact title words
‘business strategy’
Fill in as follows:
See the results.
41
Workshop Information literacy IBMS
Library R5 Eindhoven
6.4.3 Google products and services
At the launch of Google, a number of services such as' Images' and 'News' are directly shown.
Under the button 'more' you can find other services and products.
Click the button ‘more’ and next the button ‘even more’.
The following screen appears:
Some examples of special services:
Book Search
For doing literature research the option ‘Book Search’ is of interest.
Click
Through this service you can search for (new) publications. Google Books enables publishers
to promote their books on Google.
42
Workshop Information literacy IBMS
Library R5 Eindhoven
In some cases you will only see a title, a summary or some released pages from the book
found. Only titles free of copyright are displayed full text. Once you open the book, you can
usually find the comments ‘Buy this book’ or ‘Find this book in a library’ (linked to
worldcat.org).
Google Alerts
With Google Alerts you will receive updates by mail of the latest search results on Google
(web, news, etc.) based on the query or topic you entered.
Click:
The following screen appears:
Google remembers the query you enter and you will receive an email every time something
new is published. Note that you need to form your query well. If not, your mailbox will be full
of irrelevant messages. This will only slow down the process of your literature research.
The same service is available through Google News.
Click:
On the left side
of the page you
will find the
news alerts:
E-mail alerts are increasingly used by search engines and databases.
In addition, many news pages or weblogs use RSS Feeds.
43
Workshop Information literacy IBMS
Library R5 Eindhoven
RSS (Really Simple Syndication) is a format used to publish frequently updated content such as
weblog entries, news headlines or podcasts. RSS makes it possible to keep up with your
favourite web sites in an automated manner that is easier than checking them manually. To
read the messages you need a RSS-reader. RSS feeds are not send to your mailbox! There are
several free RSS-readers like Bloglines, Google RSS reader, FeedReader etc. You can download
them from the Internet.
In the most recent versions of Internet (Internet Explorer 7.0, Firefox) RSS is mostly already
built in. In that case you don’t need a separate RSS-reader.
You can recognize RSS at these buttons:
or
Google Scholar
Scholar lets you search full text scholarly information, (academic) theses, scientific papers and
other 'grey literature' (publications that are not accredited through bookshops and/or
publishing houses).
Start Scholar from the
Google home page
The following screen appears:
44
Workshop Information literacy IBMS
In Google Scholar it is possible to carry out an advanced search.
Click:
Fill in as follows:
Click ‘Search Scholar’ and see the result.
45
Library R5 Eindhoven
Workshop Information literacy IBMS
6.5
Library R5 Eindhoven
Reliability
Via the Internet, a huge volume of information is offered worldwide.
Practically everyone can publish information without any overall
editing taking place. So how do you decide which information is
reliable?
A number of criteria have been drawn up. These can apply to web pages
but also to documents found via the Internet:
• The maker(s) (authorship)
- Is the author an expert within the field?
- Has the author already published more?
- Are the (e-mail) address or telephone number referred to or does the author remain
anonymous and/or inaccessible?
- Is the author employed by a (known) organisation?
- Personal pages can often be recognised via a tilde (~) in the URL or the words
‘member’, ‘user’ etc.
• Point of view / bias
- The information may be biased by the background of the author or the organisation.
Does the information about environmental pollution due to exhaust gases come from a
car manufacturer or for example an environmental organisation?
- Is the Internet page sponsored?
- Is the information based on the opinion or point of view of only one person or of a
small group?
• Page organisation
- At what time was the page last updated/refreshed?
- Do the links work?
- Is the information recent?
- Is the origin of the information identifiable? For example are literature references
given?
- Describe the use of language. A text full of language and spelling errors is generally
less reliable.
• Other tips
- Never rely on a single source. Verify the information found at various locations.
- Use common sense. How reliable would the information be that you downloaded from
a page like Snopes.com subtitled ‘Rumour has it’?
- Via InterNIC (Public Information Regarding Internet Domain Name Registration
Services), you can check who is behind a specific domain name.
- On a page, always look out for ‘About Us’, ‘Help’, ‘Contact Us’ or something similar.
- If a search engine uses a ranking system, determine what that system is based on.
- Peer-reviewed documents have been viewed and judged by fellow professionals.
46
Workshop Information literacy IBMS
6.6
Library R5 Eindhoven
Internet Resources
The aforementioned IBMS page of Library R5 offers also a range of internet sources.
Click:
Websites
Sorted by topic a range of interesting pages is selected:
Answer questions 11 and 12
47
Workshop Information literacy IBMS
7
Library R5 Eindhoven
Reference books
In reference books, like dictionaries and encyclopaedias, you can find short and/or quick
information about a variety of topics.
There are also all sorts of business reference books present in the various libraries.
Below is a selection of a number of reference books available in the Library R5 (where they are
placed, is shown behind the specific title).
7.1
Dictionaries
Groot Chinees-Nederlands woordenboek (N Chinees 831 DU)
(Chinese-Dutch Dictionary)
This book is suitable for students, translators, sinologists and tourists. The dictionary contains
almost 10.000 single Chinese characters and 100.000 phrases and expressions.
Oxford Dictionary of Business (N Engels 844.5 DICT)
This dictionary provides a wide-ranging guide to all areas of modern business and commerce
including e-commerce and Internet trading. It features up-to-date coverage of over 6,500
terms from marketing to taxation and accounting, business strategy and international finance,
human resources management, and banking. It also covers US business terms as well as
business and financial jargon.
Kramers Business woordenboek (N Engels 844.5 KRAM)
A translation dictionary (English-Dutch and Dutch-English) with business terms in the field of
marketing, economics, banking and finance, trade, law and information technology.
The book also contains the rules for English grammar and a chapter on writing letters in
English.
7.2
General reference books
A manual for writers of term papers, theses, and dissertations (N 031 TURA)
A valuable handbook for writers at every level - from first-year undergraduates, to dissertation
writers apprehensively submitting final manuscripts. The book preserves a clear and practical
advice while fully embracing the new modes of research, writing, and source citation brought
about by the age of the Internet.
7.3
Business reference books
A handbook of commercial and economic terms (N 360.1 LIST)
The handbook provides an overview of the British and American language in the economic,
commercial and financial matters. A large number of key words and phrases is covered. They
are briefly explained in English and translated into Dutch. Although the book is intended
mainly for Dutch students, it is also useful as a good reference book for English speakers.
International Financial Statistics : yearbook (N 354 INTE)
The International Financial Statistics Yearbook contains available annual
data covering 12 years for countries appearing in the monthly issues of IFS.
The IFS service is the standard source of international financial statistics.
Additional time series in country tables and some additional tables of area and
world aggregates are included in the Yearbook.
48
Workshop Information literacy IBMS
Library R5 Eindhoven
International Financial Statistics : country notes (N 354 INTE)
This book presents, in two sections, brief information on the data published in the yearbook.
The first section provides a description of the compilation techniques underlying selected area
and world tables, whilst the second section identifies, for each country, the standard sources of
the statistics and provides some explanatory material on each country's data.
7.3
Atlases
The Times atlas of the world (N 950.6 TIME)
This is one of the most extensive global geographic atlases in the world. The atlas
shows in many countries maps of major cities. It is equipped with a very
comprehensive index on geographical names.
At the end of the workshop go to the reference books of Library R5
and answer questions 13 and 14.
After consulting a reference book it should be restored in the right place on the shelf!
49