May 2010 Newsletter - Greater Manlius Chamber of Commerce

Transcription

CHAMBER HAPPENINGS
What’s Inside:
Fayetteville
Manlius
Minoa
Inspired by the Past . . . Building for the Future
Volume 19, Issue 5
May 2010
All Chamber events are open to the commu305 E. Seneca St.
Chamber President Marc
Baum welcomes
everyone to the event!
F
Manlius, NY 13104
F
President’s Notes
Page 2
Member Events/Chamber Events
Page 3
Advertising & Marketing Luncheon
Page 5
Learning Center
Page 6
Manlius Commons Plaza Party
Page 7
Casino Night
Page 8
Hats Off
Page 9
New Members
Page 9
Business After Hours - Bonefish Grill
Page 10
Community Calendar
Page 11
Phone: 315-682-7400
Event Co-Chair Kim Kutzer
hands over the evening to
the Master of Ceremonies.
Barbara Ann Serafin, Manlius Mayor Mark-Paul Serafin,
and Laurie Vendetti enjoy dinner before the live auction.
Fax: 315-682-5655
Jerry Dardzinski and Committee Members Judy Dardzinski and Maria Dawson shared a moment together.
Master of Ceremonies John
P. Goodman kicked off the
evening reminding everyone
to bid often and bid high.
Auctioneer Jim Kirby kept
the evening moving with
some very competitive bidding.
The “Vanna White Committee” was busy showing the audience live auction items.
Pictured here are Penny from Alliance Bank and Marcia from Philipp-Woronov Interiors.
Building Community Together . . . .
F
Fayetteville
The 2010 Ninth Annual Spring Dinner
Auction, Fighting Hunger . . . Feeding
Hope, was held on Thursday, April 15th at
Traditions at the Links at Erie Village.
Over 150 guests attending had a fun night
that included great food and outstanding
auctions. Money collected will be used
to help benefit the F-M Community Food
Pantry in Manlius, Heaven’s Pantry in
Minoa, and the Greater Manlius Chamber
of Commerce.
Manlius
Minoa
PRESIDENT’S NOTES . . .
May is upon us and I'd like to take a moment to thank
those veterans and their families who served their country well. As we come to Memorial Day, let us not forget
the brave men and women who made the ultimate sacrifice for us.
Spring has sprung, and it is time for some spring cleaning inside and out. Now is the time to look inward at
YOUR business and at YOUR Chamber! What can you
do to help increase your business and how can the chamber help? What can the Chamber do to promote local
commerce and to tell the outside world what wonderful
things Greater Manlius Chamber of Commerce members
have to offer.
Should we look into our own gift cards or gift certificates? How about discount deals available on our website? A member to member program for our members to
save amongst each other? A shop local campaign to drive
home the shop local message?
With recent talk of municipalities losing sales tax revenue, and property taxes on the rise, the truth is that even
when the local government may have helped us promote
the area in the past- they may not be able to now! This is
the time for the Chamber and its members to stand up
and take charge of our destiny. The Memorial Day and
4th of July celebrations throughout our villages and our
town are just the beginning. We can bring people who
visit back to our area again and again. Let's work together to encourage local trade, local growth, and business district sustainability. Together, we can accomplish
great things.
I hope to see everyone at our May events!
Until next Time-
Marc
Marc Baum
President
Greater Manlius Chamber of Commerce
MEMBER OF THE MONTH
Cross Creek Nursery
390 Cazenovia Rd., Manlius, NY 13104
Cross Creek Nursery has been growing and providing
quality trees, shrubs, annuals and perennials to homeowners
and contractors throughout the Eastern suburbs of Syracuse,
NY for nearly 50 years.
With focus on helping you to incorporate the best suited
plants to your lifestyle and home, our friendly, certified staff
is happy to assist you in building the foundation for your
innovative backyard paradise.
What is the Cross Creek Difference?
It is Cross Creek people that make the difference and Cross
Creek can make a difference in your gardening experience.
You will be treated to a diverse selection of exceptional quality plants and outstanding customer service by our well educated and certified professional staff.
Fayetteville

Phone (315)682-1118
Why Shop Cross Creek Nursery?
• We are conveniently located in your backyard. Just a
short drive from Syracuse and a stone’s throw from
Manlius, Jamesville, Cazenovia, Fayetteville and Chittenango.
• We offer a huge selection of hardy trees, shrubs and perennial well suited to our zones (3-5).
• Our intimate surroundings offer a relaxing, enjoyable
experience in gardening.
• Fresh new stock is available season long. You’ll find
pleasant surprises around every corner, maybe even learn
something you didn’t know.
• Our staff is professional and formally educated in horticulture, landscaping and forestry including New York
State Certified Nursery Professionals and an ISA Certified Arborist.
• Cross Creek Nursery offers a homeowner guarantee on
all trees and shrubs of atleast a year and up to 3 years on
much of our container stock as well as many ornamental
and shade trees.
• Our customer service and assistance can’t be beat!
Manlius
Minoa
WHAT’S COMING UP
MEMBER EVENTS
CHAMBER EVENTS
Tuesday, May 11
Noon
General Membership Luncheon
Advertising & Marketing
featuring presentation by Clipper Magazine,
The Eagle Bulletin, Scotsman Press, & Fox 68
Minoa Municipal Building
Large Community Room
Thursday, May 20
8:00 am
Board of Directors Meeting
Feats of Clay
Tuesday, May 25
6:00 - 9:00 pm
Business After Hours
Manlius Commons Plaza Party
Rt. 92. & Enders Road
Manlius
Wednesday, June 9
6:00 - 9:00 pm
Combined Chamber Event
Casino Night
Ralston Supply Center
131 Dominick Bruno Blvd.
Canastota
If you have an ad, member
event, or business
announcement that you
would like listed in
CHAMBER HAPPENINGS
please email
Gary Whittaker at
[email protected]
All articles must be
received by
the 20th of the month.
Fayetteville
The Village of Manlius will be co-sponsoring two
exciting events in the month of May. On Saturday,
May 1st we will hold our annual Bike and Blade
Sale with our friends from the Village of Fayetteville
Recreation Commission. Drop off your gently
used bicycles or roller blades at the Fayetteville Firehouse between 8-10am and we will try and
sell them for you between the hours of 10am-noon.
We keep a small percentage of the sale to go towards our recreation programs. Various other organizations will have displays on hand as well.
On Monday, May 31st we will be co-sponsoring the
annual Memorial Day Parade in the Village of
Manlius with our friends from the Manlius American
Legion Post. Look for our many bands and marchers
to work their way down Main Street starting at 11am
with ceremonies to follow immediately afterwards.
For more information on these or other upcoming
events, please call Jim Raulli at 682-7887.
4
Fayetteville
Manlius
Minoa
Advertising and Marketing
Join us on
Tuesday, May 11
for a
General Membership Luncheon
with featured speakers from
Scotsman Press, Eagle Newspapers,
Clipper Magazine, & Fox 68
Minoa Municipal Building
Large Community Room
240 N. Main St. Minoa, NY
Lunch from Trappers Pizza
will be served.
Call the Chamber Office at 682-7400
to make your reservation
LIMESTONE ART GALLER
GALLERY
Y
& FRAMING
M-F 10-6 Sat. 10-2
207 Brooklea Drive - Fayetteville - NY - 13066
Custom Framing - Frames Made in the USA and
Italy - Mirrors - Monthly Art Exhibitions
Unique Jewelry - Art Installation - Book Binding
Art and Photo Printing on Paper & Canvas
(315) 632-4445
www.LimestoneArt.biz
Fayetteville
Manlius
Minoa
L
EARNING
C
ENTER
When It Comes to Customer Service, Small is Beautiful
Provided by SCORE - Counselor to America’s Small Business
Size isn’t everything, especially for providing value to
customers.
This important fact can help
distinguish small “mom and
pop” businesses from big box
chain stores. It gives them a
powerful competitive advantage in an age when more consumers crave and expect a high level of service and responsiveness.
Your position at the “front lines” of your business gives
you direct access to your customers’ needs, attitudes, and
opinions. You know the kinds of products or services
they want, when they want them, and how best to deliver
them.
Although it may be impractical to handle email inquiries
as they arrive, don’t let them sit for too long. Some email
systems automatically generate a response to acknowledge the message. Make sure the text is upbeat and
friendly—again, the kind of message you’d want to receive. A promise to respond within 24 hours may not be
enough. Designate certain times during the day to handle
email queries, or assign the responsibility to an employee.
The best tactic for gaining a competitive edge is to contact SCORE "Counselors to America's Small Business."
SCORE is a nonprofit organization of more than 10,500
volunteer business counselors who provide free, confidential business counseling and training workshops to
small business owners. Call 1-800/634-0245 for the
SCORE chapter nearest you, or find a counselor online at
www.score.org.
To gain these valuable insights, you need to proactively
assess what you do and should be doing to keep customers coming back, rather than tempting them to try the “big
store” down the street.
Start by putting yourself in your customers’ place. How
would you like to be treated if you were a first-time customer or a “regular?” Also consider conveniences. What
can you do to make it easier to find items and check out,
rather than having to navigate a big-box store’s aisles and
cashier lines?
Also visit other stores and service centers, including those
unrelated to your business. See what they do that you
find appealing, and adapt those practices to enhance your
business’s customer experience. Similarly, watch for aspects you don’t like, but be sure to understand the reasons
behind problems or poor service, such as understaffing
and limited inventory. This will help prevent similar
problems from arising in your business.
How you connect with customers by phone or email will
also help differentiate your small business from the sometimes bureaucratic nature of big-box chains. Answer calls
promptly and with a friendly greeting. Avoid putting
callers on hold for longer than a minute; take a message
and respond as soon as possible. If you use an automated
answering system, your customer service line should be
one of the first options.
Fayetteville
Your business in
the next edition of
C hamber Happenings
Full Page Flyer
$60
(must provide 270 copies with payment)
½ Page Display Ad
6½” x 4½”
¼ Page Display Ad
3¼” x 4½”
$30 one month/$75 three months
$20 one month/$50 three months
Business Card
$15
Classified
$10
Call the Chamber Office
at 682-7400 to place an ad.
All ads must be camera ready
and properly sized
Manlius
Minoa
NS
O
M
OM
C
S
IU
Y
MANL ZA PART
PLA
TUESDAY,
MAY 25
CORNER OF
ROUTE 92 & ENDERS ROAD
A ND
Y
B
P
STO YOUR
/
GET USINESS
A B R HUNT
T
I
S
VI
NGE RD
E
V
SCA IZE CA
PR
6:00 - 9:00 pm
PARTICIPATING BUSINESSES
Kimberly’s Ice Cream
Cazenovia Jewelry
Iannuzi Office Supply
The Wine House
Wild Birds
THIS EVENT IS OPEN TO THE PUBLIC
VOLUNTEER(S)
NEEDED
If you are interested in
participating in the
Memorial Day or Fourth
of July Parade with the
Greater Manlius Chamber of Commerce please
call the Chamber Office
at 682-7400.
Fayetteville
Manlius
Minoa
MARK YOUR CALENDAR
131 Dominick Bruno Blvd.
Canastota, NY
Wednesday, June 9
5:30 - 9:00 pm
$15.00 per person includes
Buffet Dinner plus $200 in Chips
Winners will be eligible for prize drawings at the end of the evening
Cash Bar 50/50 Raffle
Bring Your Business Card for a Door Prize Drawing
Networking with 6 other local Chambers
Call the Greater Manlius Chamber of Commerce Office at 682-7400 to make your reservation
Reservations are Limited to first 125 to RSVP
Payable to the Greater Manlius Chamber of Commerce
Fayetteville
Manlius
Minoa
John P. Goodman.FAIA has
been elected 2010 Secretary of
the American Institute of Architects New York State (AIANYS).
John has previously
served as President of AIANYS, as well as several positions on the AIA-NYS Board of
Directors. He is a member of
AIA Central New York and
served multiple times as President. He has worked for large
and medium sized firms, national corporations, and in academia in London, Montreal, and
Syracuse.
Welcome new members
Body & Soul Tanning Studio
Manlius Car Wash
103 W. Seneca Street
Manlius, NY 13104
Phone: 315-682-1114
Email: [email protected]
Kathryn M. Marini, Owner
240 West Seneca Street
Manlius, NY 13104
Phone: 315-682-4920
Brian Tennant, Owner
Keller Williams Syracuse
Sharon Bailhé Professional Life Coach
2501 James St.
Syracuse, NY 13206
Phone: 315-701-6991
Fax: 315-701-6901
Website: www.ericschusterrealty.com
Eric Schuster, Owner
135 Fairfield Street
Fayetteville, NY 13066
Phone: 315-727-4200
ACCP Certified
Graduate of International Coach Academy
Fayetteville
Manlius
Minoa
BUSINESS AFTER HOURS
THURSDAY, JULY 15
5:00 - 7:00 pm
Wines & Appetizers will be served
600 Towne Drive
•
Fayetteville, NY
Please RSVP to the Chamber Office
at 682-7400 by July 12
“Toot Your
Own Horn”
and Be Featured in the
Hats Off Column
Tell us what good things you
have been up to so that it
may be featured in the
“Hats Off”
section of the
Chamber Newsletter.
Simply email
your information to
[email protected]
REMINDER: CHAMBER NEWSLETTERS ARE ALSO ONLINE AT
M ANLIUSCHAMBER.COM
Fayetteville
Manlius
Minoa
Community Calendar
Sun
Mon
Tue
Wed
Thu
Fri
Sat
1 Alliance Bank
Manlius
Shredding Day
May 2010
2
Interfaith
Gathering
The Spring
9
3
4
10
16
5
11
17
Lions Club
Pasta Festival
5:00 - 7:00 pm
Manlius Village
Center
GMCOC
General
Membership Lunch
Advertising and
Marketing
12
18
19
24
30
6
Fayetteville
Senior Center
Open House &
Health Fair
6:00 - 8:00 pm
13
7
Yoga at
The Spring
14
15
FMHS Junior
Prom
20
21
GMCOC
Board of Directors
8:00 am
25
Manlius Commons
Plaza Party
Rt. 92 & Enders Rd
6:00 pm
8
Senior Center
“Informed &
Shared Conversations” Series
FMHS
Chamber Concert
23
Senior Ctr.
Spring Flea Market
26
27 Town of Manlius
22
“A Novel Affair”
F-ville Library
7:00 pm
28
Village of Manlius
Make A Wish
Concert
29
Republican
Golf Tournament
Village of Manlius
Fishing Derby
Senior Ctr.
Annual Fashion Show
31 FM. JD, ESM
Schools Closed
Memorial Day
Parade
Sun
Mon
Tue
Wed
1
2
8
9
Thu
Fri
3
4
5
10
11
12
17
18
19
25
26
June 2010
6
7
Sat
Fayetteville
Senior Center
Grandma’s Attic
and Bake Sale
8:00 - 2:00 pm
Joint Chamber
sponsored
Casino Night
Ralston Supply
13
14
15
16
GMCOC
Board of Directors
8:00 am
20
21
22
23
27
28
29
30
24
FM ABC
Golf Classic
1:00 pm
Woodcrest Golf
Fayetteville
Manlius
Minoa
Inspired by the Past . . . Building for the Future
3 0 5 E . S ENECA S T.
M ANLIUS, NY 13 104
PHONE: 31 5-6 82 -74 00
F AX: 315-682-5655
E MAIL:
GREATERMANLIUS@ WINDSTREAM. NET
W EBSITE: MANLIUSCHAMBER.COM
G ARY W HITTAKER,
O FFICE A DMINISTRATOR
OFFICE HOURS
9:00 AM - 1:00 PM
MISSION
Our goal is to serve the local community by
promoting and encouraging business growth
and developments within the Town of Manlius,
while at the same time supporting those civic
and cultural programs which enhance our lives.
We hope to increase public awareness of the
many fine products and services and promote
the advantages of living and shopping in
Manlius.
Our members are an integral part of this community, and we share your desire to preserve
and enhance the image and integrity of the
Greater Manlius area. We invite businesses
and individuals to join with us to accomplish
these goals.
The deadline for the June newsletter
is May 20th, 2010.
Please have your information submitted
by that date in order to be included.
BOARD OF DIRECTORS
President
Marc Baum
682– 7238
1st Vice President
Cheryl Schotz
682-9500 x129
2nd Vice President
Jeannine Masucci
682-3124
Secretary
Donna Goyette
637-9092
Treasurer
Gary Rein
876-9765
Past President
Barbara Barnell
682-2934
2010 Directors
Judy Dardzinski
Maria Dawson
Renee Dellas
2011 Directors
John P. Goodman
Kim Kutzer
Mike Skeele
2012 Directors
Tim Buckles
Heather Graham
Mark Tetley