AFA Finances 101

2013 Information
Technology Strategic
Plan
EXCOM APPROVED
OPERATIONAL CHART
AS OF 1 JANUARY 2013
AFA Board of Directors
Craig McKinley
AFA Veteran
Benefits
Association
President – AFA, AFMF
& AFAVBA
Air Force
Memorial
Foundation
Dick Newton
Mike Smith
Executive Vice
President
Senior Vice
President / SFO
Bernie Skoch
Information
Technology
Department
CyberPatriot
Commissioner
Tonya Hall
Administrative
Services Manager
Larry Dilworth
Vice President of
Development & Marketing
Adam Hebert
Kari Hahn
Vice President of
Education &
Communication
Vice President of
Member & Field
Relations
Chloe Hua
Assistant Controller
Meghan McClelland
Director of Meetings
& Events
Background

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
Dan Marrs, former EVP, hired in
November to conduct high-level
IT assessment
Initial report presented to the
ExCom in December and
secondary report provided on 15
January
IT director position eliminated
5 Strategies to Transform IT
1.
Use the right TOOLS
2.
Improve our PROCESSES
3.
Be cognizant of REDUCING RISK
4.
Focus on “best fit” INTEGRATION
5.
Maintain a LONG-TERM OUTLOOK
The underlying objective of each of these core
strategies is to deliver the RIGHT service and solutions,
and build credibility through timely DELIVERY of these
solutions
5 Strategies to Transform IT
1.
Identify and implement new
technologies that will ACTUALLY
cut production / processing costs
a)
b)
c)
d)
e)
Website redesign
Social enhancements
Mobile access
Leverage the Cloud
Decrease our physical IT footprint
5 Strategies to Transform IT
2.
Identify and implement ideas for
changing processes
a)
b)
c)
d)
e)
f)
Real-time data to the field
Improve online resources
Improve web content update process
Standardize software updates
Improve corporate member process
Focus on improving end user interface
across the enterprise
5 Strategies to Transform IT
3.
Implement technologies that will
cut expenses and reduce risk
a)
b)
c)
Move applications offsite to more
accessible and more secure facilities –
focusing on leveraging 24/7 webbased solutions
Enhance our data back-up processes
Reduce our physical footprint
5 Strategies to Transform IT
4.
Focus on technologies that work
together
a)
b)
c)
Target open system architecturecompatible software and services
Focus on “best-fit” rather than “one
size fits all”
Learn from others and utilize tools that
are broadly adopted within the
association community, easy to
implement, and cost effective
5 Strategies to Transform IT
5.
Remain ever-focused on the
long-term
a)
b)
Align short-term solutions with longterm IT vision
In all things, keep out primary goal
top-of-mind: Our primary mission is
to provide a timely, reliable, and
consistent IT support structure
that empowers our staff and our
volunteer leaders to deliver value
to our members.
1st Quarter Accomplishments

Kick-off of web redesign
initiative
• Memorial website scheduled to go
live early March - DONE
• AFA and AFAVBA sites will launch
by June – ON SCHEDULE
• Upgrade Air Force Magazine will
launch in April - DONE
• CyberPatriot redesign will begin in
March - INITIATED

Kick-off of web redesign
initiative
• Memorial website scheduled to go
live early March
• AFA and AFAVBA sites will launch
by June
• Upgrade Air Force Magazine will
launch in April
• CyberPatriot redesign will begin in
March
Short-term WINS since
November (cont.)




Upgraded iMIS servers to improve
speed and reliability
Modified and improved data back-up
procedures
Purchased and installed 15 new
computers - upgraded all users to
Windows 7 and Office 2007
Improved the process to archive and
access more than a decade of press
releases
Short-term WINS since
November (cont.)



Initiated a major zip code alignment
project for the first time in more than
½ a decade
Worked closely with finance to
standardize the processes and timing
of the month-end close
Caught up on processing of chapter
and state payments that had been
derailed in May 2012
Short-term WINS since
November (cont.)


Created a landing page and modified
the member-donor database for new
membership payment term options in
anticipation of the Air Force letter to
Airmen
Facilitating and supporting the
conversion of information to new
websites across the enterprise
Next on the list…


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On-line forms (web forms) – by 12/31
Internet new members
Internet forums – Higher Logic
AFA National internet connectivity and
phone/video upgrade
Zip code project – see next slides
National Change of Address (NCOA)
Shrinking our IT footprint while
ensuring the highest level of service
Real-time data for the field
Zip Codes
THE FOLLOWING STATES ARE STILL
OUTSTANDING AS OF 15 APRIL:
•Central East – DC
•Great Lakes – MI, OH
•Midwest – MO
•New England – CT, ME,
NH, RI, VT
•North Central – MN, MT,
SD, WI
•Northwest - WA
•Rocky Mt – UT, WY
•Southeast – GA, NC
•Southwest – NM
•Texoma - OK