The Economic Development Department`s (SEDD)

Transcription

The Economic Development Department`s (SEDD)
Annual Report
Sharjah Economic Development Department
2014
Fourth Edition
May 2014
“Our economic decision in Sharjah is linked to our
human values that are founded on transparency as well
as justice and we work according to our own programs,
objectives and plans to achieve a comprehensive
growth in the Emirate that would make everyone
benefit from in the present time and future.”
‫إن قرارنــا االقتصــادي فــي الشــارقة مرتبــط بقيمنــا‬
‫اإلنســانية التــي عمادها الشــفافية والعــدل ونعمل‬
‫وفــق برامجنــا وأهدافنــا وخططنــا مــن أجــل تحقيــق‬
‫نمــو شــامل فــي إمــارة الشــارقة يســتفيد منهــا‬
ً ‫كل فــرد علــى أرضهــا حاضــرًا ومســتقب‬
.‫ال‬
His Highness Sheikh
Dr. Sultan bin Muhammed Al Qasimi
Member of the Supreme Council
Ruler of Sharjah
His Highness Sheikh
Sultan bin Muhammed bin Sultan Al Qasimi
Crown Prince Deputy Ruler of Sharjah
Chairman of Executive Council
Message from the Chairman
A Comprehensive model of the
Sustainable Development Management
of the same year, in addition to the fact that they have
Dr. Sultan bin Mohamed Al Qasimi, Supreme Council
contributed to around 36% of the number of licenses
Member and Ruler of Sharjah, to pay attention to the
that Sharjah registered in 2014. Also the Department
importance of education. Due to that, SEDD carried
succeeded in providing comprehensive services in
out such trends by launching “Sharjah Design
a modern and sophisticated style where it released
and Creativity Initiative” with the Engineering and
in 2014 more than 61 e-services and 41 applications
Fine Arts Departments in the University of Sharjah
that can be used through smart phones and it was
(UOS),
able to establish an electronic linking with 24 local and
Program” to support students from Sharjah Higher
federal bodies to facilitate the procedures. Moreover,
Colleges of Technology, in addition to a similar
SEDD improved its procedures in controlling and
collaboration with the Business Department at the
monitoring the markets in 2014 as well as it has
American University of Sharjah (AUS).
the “Economic Research Cooperation
“I am honored and pleased to present to you the
Sharjah to create an economic model that relies on
strengthened consumer protection process against
Moreover, we are so proud that our Department,
fourth edition of Sharjah Economic Development
the principles of social and economic responsibilities
commercial fraud by moving from the concept of
SEDD, presented a distinguished and a special
Department’s (SEDD) Annual Report which records
which is inspired by the cultural and heritage models
“controlling” to “partnership with markets” which
model in 2014 through raising the emiratization
a new chapter of profound and sincere efforts for
in the emirate.
was carried out according to the directives of His
rates up to more than 92%, in addition to a higher
people in the county and the emirate of Sharjah. In
SEDD was successfully able to place and carry out
Highness, the Ruler of Sharjah, to make the emirate
job satisfaction rates of 92% among the other
this report, we are presenting a model of success
number of economic initiatives and policies where it
a model known for “safe markets” by shifting from
government departments. Also, we launched at
and excellency of the first and the oldest economic
accomplished its goals and objectives in attaining
the concept of “inspectors” to “Commercial Officers”
the same year the “Vanguard” program to prepare
department in UAE which was established in 1981
customer satisfaction and providing them with the
whom their number raised from 32 ones in 2013 to 50
future leaders which targeted 50 participants from
according to the wise directives of His Highness Sheikh
needed information and services by using the most
ones in 2014. The Department also prepared special
Directors and Head of Sections through a number of
Dr. Sultan bin Mohamed Al Qasimi, Supreme Council
professional tools and methods. Such tools and
places to destruct counterfeited products in Sharjah
50 workshops, in addition to 138 training courses and
Member and Ruler of Sharjah, in order to contribute
methods are presented in the expansion that was
and developed the service of consumer protection
workshops with a growth rate of 27%in comparison
in creating a developed economy in the emirate, to
well displayed in 2014 by having “Tasheel” service
complaints to be solved easily and quickly at the
to 109 ones in 2013.”
establish a methodical and systematic management
centers as one of the experiences and models of
same day.
for the sake of governing and monitoring the markets,
privatization in government services with a growing
In 2014, The Economic Department has established
and to attain development and prosperity in Sharjah
demand from investors. “Tasheel” began with a
a cooperation with the educational entities
through this wise vision of His Highness the Ruler of
growth rate of 17% in 2014 to reach 19% at the end
according to the directives of His Highness Sheikh
Sultan Abdullah bin Hadda Al Suwaidi,
Chairman of
Sharjah Economic Development Department
The Economic Development Department’s (SEDD) Procedures, One
of the Engines for growth of the Economy of Sharjah in 2014
SEDD strengthen Sharjah’s profile as one of the best business friendly
environment cities worldwide
Sharjah
Economic
Development
Department
economic sectors such as the non-financial
rates in Sharjah’s economy where it has helped
it has accomplished a growth in the sector of
(SEDD) had a great role in increasing the growth
in the sustainability of 56,000 licenses working in
the Emirate at the end of 2014 such as industrial,
commercial, and vocational ones that achieved
the demand on new and renewed licenses with
records of %5 and %6.4 in 2014 respectively and
a total growth rate of %6.3 in 2014 on existing
licenses in the emirate. SEDD works constantly to
increase these growth rates by paying attention
to the manufacturing sector that represents a
point of strength in the exporting and enormous
re-exporting of goods in the emirate, whereby the
industrial facilities recorded growth rates of %8 in
the past ten years.
Also through the last two years, SEDD developed
its releases of the reports and economic
indicators that enabled it from confirming
that Sharjah records growth in number of
enterprises sector from %5 to %8, as well as
electricity, gas and water where a leap has
occurred at with a growth in the GDP from %1
up to %12.5 due to the investments made by the
Government of Sharjah. In addition, there has
been an increase in the sector of wholesale and
retail sale as well as maintenance services from
%2 to %4 as an active indicator on the demand
and consumption in the emirate. Also, there has
been a growth in the sector of restaurants and
hotels from 2 to %3, transporting, storage and
communication sector from %3 to %6.5, the leap
in the sector of governmental services from %2
to %11.2 and the sector of financial enterprises
from %5 to %16.2, as well as the expectation
to attain a growth in the environmental sector
with a record of %15 annually in the renewed
energy,
waste
management
and
energy
efficiency sectors.
the directives of His Highness Sheikh Dr. Sultan
supporting and improving conducting business
Member and Ruler of Sharjah, to pay attention
Furthermore, in 2014, SEDD cooperated in
in Sharjah and reaching investor as fast as
possible with less costs through the Departments
act of permitting license releasing in less than 24
hours at the Department main headquarter, and
privatizing the licenses renewal services without
visiting the Department. Also, SEDD provides
number of services where it has released 61
e-services that can be accessed through its
website, as well as 41 services through the
applications in the smartphones in 2014. In
addition, it works constantly on maintaining
safety in Sharjah’s markets as well as following
bin Mohammed Al Qasimi, Supreme Council
to the commercial and industrial sectors by
establishing new departments, promoting for
the emirate’s potentials in investing, diversifying
activities, and taking care of the growth rates
in various economic sectors. Moreover, SEDD
seeks to make its services available all over the
emirate of Sharjah through different campaigns,
tours and visits in its areas and regions where
such acts contributed to the prosperity of the
emirate’s economy by making it one of the
best economies in launching and conducting
business all over the world.
SEDD took promising steps in 2014 to contribute in the sustainable
Obtaining ISO
27001:2013 for
Information
Security
Managment
61 e-services
and 41
smartphones
applications
development of Sharjah and to develop its business enviroment
Lowest
licenses
cancellation
rate of%25 and
a decrease of
closed facilites
by %40 in 2014
E-linking with
23 local and
federal entities
in UAE
One of the
highest rates of
emiratization in
Sharjah
(%92.3)
Expanding social
responsibility scope
to support students`
cognitive abilities
and research
Supporting Local
Entrepreneurship
initiatives
(%92) Highest
rates of job
satisfaction in
Sharjah
Excellence
Awards
Monthly and
Annually
Action (1):
Improving and Developing Investment
Environment is One of SEDD’s Priorities
total number of renewed ones reached 54,922.
Such a thing emphasized the appropriateness of
services privatization to the business community
in the emirate and the number of customers
Economic Development Department
- Promising steps to develop
business procedures
that have benefited from such facilitates that
the Department provided within its initiatives to
SEDD worked on creating a concept of a
support the economic society in Sharjah.
comprehensive development through number
of recent procedures, taking in consideration
to pursuit the international standards which
demonstrated in 2014 on the extent of success
- Fees Integration Policy and Optimized
Application of “Single Window” Process
In 2014, SEDD provided a group of different
in entrepreneurship that the emirate achieved.
Department’s procedures that are related to
The statistics and annual reports confirmed the
the process of extracting licenses through the
work that the Department done to achieve at the
“single window” process to enable the customer
economic sector where they reflect the economic
to carry on all of his/her transactions without
prospects that the Economic Department looks
moving
forward to, its leadership in guiding businesses
Departments which confirms SEDD’s concerns
and economic development process, as well as
to facilitate procedures on customers. The
its will to attract internal and external investments.
Department also offered access to the licensing
service
centers
contributed
Authorities
and
2014
“Tasheel”
different
Annual report
- “Tasheel” service centers experience:
from main headquarter to branches, a
new model in governmental services
privatization
between
15
procedure through the “single window” in order
to combine its procedure to the procedures of
Sharjah City Municipality, Sharjah Civil Defense,
Notaries Offices, Emirates Telecommunication
Corporation (Etisalat), Sharjah Electricity and
in
Water Authority (SEWA), Ruwad Establishment,
renewing around 36% of the licenses in 2014
Emirates Post, Sharjah Islamic Bank, and Sharjah
where the number of licenses hit 20,046 and the
Finance Department.
- Controlling some Commercial Activities:
SEDD undertook the process of monitoring
and controlling all of the commercial activities
and business that service Sharjah since
it was established in 1981. It has placed
regulations and standards to these activates
to maintain the safety in the society and
to protect customers from counterfeited
products. Moreover, SEDD was keen on the
selectivity of business that it launches which
comes within the societal and regulatory roles
that it adopts.
A rapid growth in the number of licenses renewed through “Tasheel” Service Centers in Sharjah in 2014
60%
.......................................................................................
50%
.......................................................................................
40%
.......................................................................................
30%
.......................................................................................
10%
0%
29%
47% 48%
46%
Economic Development Department
20%
41%
52%
34% 34% 34% 38%
19%
17%
.......................................................................................
.......................................................................................
. . . . . . .November
......
December
. .October
. . . . . . .September
. . . . . . . .August
. . . . . . . . July
. . . . . . . June
. . . . . . . .May
. . . . . . . April
. . . . . . .March
. . . . . . .February
. . . . . . . January
......
Comparison of Licensing Department`s Services Transactions
In
order
to
provide
investors
with
comprehensive and competitive fees, SEDD
- Increasing Growth in Business
Enterprises Registration in 2014
The high demand on new licenses in SEDD
......................................................................................................................................................
100,000
......................................................................................................................................................
90,000
......................................................................................................................................................
80,000
......................................................................................................................................................
70,000
2014
93,885
2013
76,421
boosted the economic movement and increased
with other entities that carry on similar
the number of licenses released in the emirate.
......................................................................................................................................................
60,000
procedures of the Department in order to
This strongly indicates the investors and business
......................................................................................................................................................
50,000
check the effectiveness of services pricing
owners’ confidence on the emirate’s economy
......................................................................................................................................................
60,000
policy and if they are suitable for investors to
and the Department as well where it follows
......................................................................................................................................................
40,000
encourage them to conduct new business by
sensible policy to attract investors, diversify
......................................................................................................................................................
30,000
paying reasonable prices which will attract
licenses, and create a suitable atmosphere and
......................................................................................................................................................
20,000
businessmen to carry on their enterprises in
environment for business and high levels of
the emirate of Sharjah.
organizational services.
54,938
59,765
4,294
52,511
56,172
3,985
......................................................................................................................................................
10,000
......................................................................................................................................................
0
Warehouse Renewal
License Renewal
Record Renewal
Signboard
2014
conducts standard comparisons periodically
Annual report
- Fees Competitiveness in Sharjah:
17
owners reduced by 7% where it became 13,018
Strategic Partnership with Markets, Consumer
in the number of closed facilities by 40% in 2014
Protection, less Irregularities and more Guidance
where it has reached 1, 214 ones in comparison
- From control and irregularities to
partnership and cooperation with providers
The total number of irregularities reached
6,402 ones in 2014 while it was 5,875 in 2013
warnings from 14,010 ones; in addition to the fall
looked into kids toys to make sure that they are
not counterfeited. The Department emphasized
that it will carry on all that is needed to ensure
safety in the emirate of Sharjah to all the
to 2,028 facilities in 2013 as it is displayed below.
consumers and customers in order to protect
- Various Inspection Campaigns
on Markets
The total price of sized counterfeited products
them from all that may harm them.
hit around 3.9 million dirhams in 2014 where it
SEDD hasn’t focused on its leadership and
with a growth rate of 9%. Also the number of
national role in the emirate in checking on
warnings that the Department sent to license
products and trademarks only, but also has
was around 1.1 million dirhams in 2013.
Total price of counterfeited product
in 2014 comparing to 2013
An Improvement of SEDD’s Inspection Transactions in 2014 comparing to 2013
Commercial Control Section Transactions
2013
3,925
4,500
......................................................................................................................................................
4,000
......................................................................................................................................................
3,500
7,581
8,000
......................................................................................................................................................
......................................................................................................................................................
7,384
7,000
......................................................................................................................................................
......................................................................................................................................................
4,294
1,180
5,000
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2,500
2,000
1,500
...................................................................................................................................................... ............................................................................................................................
1,000
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
500
4,000
3,000
1,832
......................................................................................................................................................
......................................................................................................................................................
469
2,000
629
......................................................................................................................................................
......................................................................................................................................................
Closed Facilities
Issued Irregularities
Warnings
1,000
0
2014
2013
0
2014
6,000
......................................................................................................................................................
......................................................................................................................................................
3,000
19
Annual report
2014
......................................................................................................................................................
Economic Development Department
Action (2):
SEDD’s Three Main Objectives in 2014:
Action (3):
Leadership in Smart Applications
- Investors’ Smart Services
Economic Development Department
SEDD Launched 41 applications in 2014 that can
be accessed through smart phones in order to
save investors’ time and efforts. These services
comprised paying irregularities, releasing trade
names, releasing signboards, calculating fees,
pledges services, querying on certificates,
accounting manager services, and accessing
questionnaires.
- E-linking with different local
and federal entities in UAE
SEDD established the e-linking process with
facilitate communication between government
institutions and itself where it carries two
performance and mutual “coordination” in the
investment field.
- ISO Certificate (27001:2013)
SEDD was able to obtain ISO (27001:2013)
which confirms that all the technological
systems of the Department are protected with
the information security management system.
Department to establish a comprehensive
technical
infrastructure.
- Developing Business and Investment
in Sharjah, New Department for
Commercial Affairs
seeks
Commercial
through
Affairs
economic vision and business process to
attract external investments according to the
Action (4):
SEDD Adopts Commercial and Industrial
Investments
SEDD
proper activates that go in hand with Sharjah’s
its
Department
of
which
focuses
on
“developing business” and “investment” to
improve national investments,and select the
distribution of various commercial activates in
the emirate.
The Commercial Affairs Department in SEDD
provides the appropriate suggestions, statistical
data,
economic
indicators
and
feasibility
studies for investors and the ones who want to
launch new enterprises in order to provide a
successful and suitable business environment
in coordination with different entities, to link
commercial activates with development policies
and to protect environment as well as education.
- New Department of Industrial
Affair, One Step towards Industrial
Development in Sharjah
Within the directives and vision of His Highness
Sheikh Dr. Sultan bin Mohammed Al Qasimi,
Supreme Council Member and Ruler of Sharjah,
and as a complementation of SEDD’s role to
create a balanced growth in all sectors, the
Department paid attention to the importance of
establishing a commercial affairs department at
it, pursuing Sharjah’s economic development
process, and suggesting policies and lows to
organize the sector.
The emirate of Sharjah made great strides to
21
2014
main objectives that are achieving “speed” in
and controls that have been adopted by the
Annual report
23 local and federal entities in UAE in order to
The certificate emphasizes the strict standards
Sultan Abdullah bin Hadda Al Suwaidi:
a rate of 4.6% at the total number of licenses
“There are no initiatives or economic trends that
in the fourth quarter of 2014 in comparison with
make us lose sight of integrating citizens in the
2013 which indicates the quality sustainability of
economic development outcome.”
Economic Development Department
promote industrial projects where it has achieved
the industrial sector and stability as one of the
most important indicators in Sharjah.
- Citizens Entrepreneurship, One of
SEDD’s New Objectives
As an implementation of the directives of His
SEDD’s Vision to Support Young
Citizens Entrepreneurial Projects
Highness Sheikh Dr. Sultan bin Mohammed Al
Qasimi, Supreme Council Member and Ruler
business
of Sharjah, SEDD started the preparations to
From the qualitative focus to licenses to
local cadres business and emphasized the
4
meetings
with
young
owners.
the concept of qualitative diversification
for the preparation of national licenses.
development in Sharjah.
Communicating with young business
investors.
Supporting national cadres and small
and medium national enterprises.
provision of technical support through
international agencies and institutions.
Supporting
micro-small
national
enterprises that recorded a growth rate
of 57% last year.
23
social returns in the development of local
projects in Sharjah. SEDD conducted a series
of consultative meetings with youth business
owners in the context of preparing the vision of
SEDD to get the local youth business owners
involved in the economic system.
SEDD met number of entrepreneurs from the
Central and Eastern Region as well as Sharjah
City whom distinguished themselves in their
enterprises and various sectors and fields
such as clothes manufacturing and trading,
real states, industrial workshops, vehicles
services, ice cream and juices preparing
and many other fields.
The
Department
showed
and initiatives to support youth business owners
the
youth
the
opportunities that they have to improve their
and to look at what has been proposed in the
first meeting with them.
businesses in Sharjah and its regions, all
that may affect the development of business
environment, the competitiveness in markets, the
ways to improve different areas in the emirate,
- “Eitimad” License, One Step Towards
Supporting Locals Enterprises
“Eitimad” license program was placed to support
and how to facilitate the procured on investors.
local youngsters’ ideas to carry on their business,
Also, SEDD intended to deliberate with these
play role in economic field, and encourage them
entrepreneurs the main obstacles and issues in
to be more creative and improve their skills and
the economic field and gave number of policies
abilities. The license includes the intellectual
2014
owners
importance of including the economic and
Annual report
Focusing on the geographical balanced
launch an economic vision in order to improve
5
February
January
March
April
May
June
July
16
15
25
21
20
10
August
September
October
November
25
18
13 14
17
10
11
12
15 11
10
12
22
12
16
20
16
10
12
9
8
0
Releasing and Renewing «Eitimad» Licenses in 2014
Releasing and Renewing «Eitimad» Licenses in 2013
started to develop the idea of homemade food
order to raise the commercial and promotional
project in cooperation with Sharjah City Municipality
level for domestic enterprises.
where the trail implementation phase for the
- Recognition of Homemade Food
Projects, One of SEDD’s Achievements
in 2014
Department gave about 10 licenses to test the
SEDD works intensively to encourage the economic
the Municipality when it comes to the inspection
activities in Sharjah by providing different facilitates
on Sharjah’s food safety program “GHP” as one of
by following up the highest international quality
the conditions to have a license.
standards. In this regard, the Department worked
Action (5):
Rehabilitation of Local Cadres in SEDD
to Prepare them to Lead Economic
Development
on applying the rehabilitation program for its
Heads of Sections and Divisions, improved its
organizational structure, and modified some of
its employees’ titles to well describe the duties
that each employee should carry on. SEDD was
- Organizational Excellence and
Modification Management, SEDD’s
Tools to Continuous Development
also able to determine the quality objectives
SEDD succeeded in obtaining the ISO certificate
to reflect its quality policy that it adopts in order
and monitoring process. The procedures and
9001:2008 in 2008 which added to its series
to raise the continuous development effectively
to its investors and opening new areas of investment
conditions related to this project from space and
of successfulness. Such a thing confirmed
and to adjust the procedures and processes by
to local entrepreneurs. To do so, the Department
preparations were certified in order to not add any
the success of SEDD’s policy which aims to
holding administrative reviews meeting monthly.
development of these enterprises in order to place
a cooperation mechanism between SEDD and
and performance indicators of 2014 through its
Strategic Planning and Performance Department
25
2014
project started by the beginning of May 2014. The
develop and improve its internal procedures
Annual report
and economic rights of these entrepreneurs in
more burdens into license owners and to train them
Economic Development Department
30
December
Comparing “Eitimad” Licenses Releasing and Renewing through 2013-2014
future leaders in the Department, which have
Divisions’ Heads in 2014 in order to develop their
basic and specialized leadership skills, enable
them functionally, and expand their knowledge
to improve their skills and roles which contributes
in developing the work in the Department. The
Program was carried out successfully where it
has included more than 30 workshops.
to activate the economic development in Sharjah,
SEDD paid great attention last year to the eternal
promotion of investment opportunities in the
emirate, and introduced the external investors
and entities of the ways on how to release a
license in Sharjah and the competitiveness of
the procedures. In this regard, the Department
participated in three exhibitions which are SIAL
Food Exhibition, Hannover Messe, and Kazan,
Tatarstan Exhibition.
- Educating, Training
and Rehabilitating Students
SEDD is keen on training and rehabilitating its
cadres as well as improving their skills and abilities.
It achieves such objectives through number
of training courses, provision of guidance and
directions to employees, as well as the participation
in various employment fairs to improve its workers
and to attract the fresh local graduates to work at
the Department. Such a thing is raised within the
Department concerns to employee the largest
number of local hire at it.
- Bearing Responsibilities
towards Community
SEDD’s role in not limited to the economic
aspects only, but it is concerned on bearing
the responsibilities towards the community
as well by participating in number of social
activities that made it on the top of its priorities.
2014
received around 50 participants of Sections and
In order to attract investors and investments, and
27
Annual report
SEDD launched “Vanguard” Program to prepare
Action (6):
SEDD Contributes in External
Promotions of Sharjah
Economic Development Department
- Rehabilitating and training of SEDD’s
Employees: “Vanguard” Program – One
of SEDD’s Achievements in 2014
Action (7):
Social and Humanitarian Work Completes
the Economic Side of SEDD’s Thought
Such a thing pushed the Department to
organize different events, exhibitions, seminars,
lectures, or participating in other events for
Patients, Emirates Red Crescent, Sharjah Social
Empowerment
Foundation,
Sharjah
Blood
Transfusion and Research Center and many
other entities that works for the public interest.
The total number of students that SEDD trained
were 28 ones in 2014 in comparison with 20
students in 2013 with a growth of 40%. Also the
main headquarter of the Department trained 23
students in 2014 while it was 14 students in 2013
Also, the Department delivers the best services
with an increase of 64%.
SEDD
provides
conducting
services,
suitable
environment
and
investors care, due to it concerns to afford
comprehensive services to its investors within
the economic and trade system framework
that the Department offers for businessmen
to facilitate their work and to support them
to face the economic competitiveness that
different sectors witness.
name for the new license or use the electronic
services to save their time and efforts.
Moreover, the Trade Name and Customer
Services
Departments
were
combined
together in 2014 where the number of offices
to get the procedures done have increased
from 6 ones up to 12 offices. Also, it is worth
mentioning that the Department in the same
year enabled the foreigners who get into the
emirate with a visa to conduct business and to
invest in Sharjah.
2014
business
legal
to the service centers “Tasheel” to get a trade
29
Annual report
Action (8):
Effective Service Teams Strongly Supports
Sharjah’s Investment Movement
to its investors and dealers where they can go
Economic Development Department
other organizations such as Friends of Cancer