Legal Update - Metropolitan Memphis Hotel and Lodging

September 2012
MMHLA
Metropolitan Memphis Hotel & Lodging Association
www.mmhla.com
MMH&LA - the source for information and education, and the advocacy voice for
the hotel and lodging industry in the metropolitan Memphis area.
Legal Update
Join us Wednesday, September 19, at the Memphis Marriott Thousand Oaks, 2625
Thousand Oaks, to get the latest on: ADA laws, including new facility requirements.
The legal implications of social media.
EEOC’s position on legal background checks & credit checks.
Plus, a review of recent cases involving harassment,
wage & hour disputes; & discrimination.
Presenting this wealth of pertinent and important
legal information is Jennifer Hagerman of Burch, Porter & Johnson.
It’s stuff we all need to know. So make
reservations now for lunch and a bit of
legal expertise Wed., Sept. 19, at the Memphis Marriott Thousand
Oaks, 2625 Thousand Oaks.
The numbers are in the
box over there.
NEW MEMBER!
Jennifer Hagerman, Burch, Porter & Johnson,
gives us the lowdown on legalities Wed., Sept.
19, at the Memphis Marriott Thousand Oaks,
2625 Thousand Oaks.
World Series of
Housekeeping
Who ya gonna call?
Housekeeping, that’s who! The
2012 World Series of Housekeeping
is Mon., Sept. 24, at the Memphis
Cook Convention Center. If you
haven’t gotten your team together,
get moving! Contact Peggy Callahan for information. Her numbers
are in that box over there.
Ted Raynor
Baker Donelson Bearman Caldwell
Attorney
633 Chestnut St., #180
Chattanooga, TN 37450
423-209-4166/ 901-603-7977 cell
[email protected]
!
Allied
Cafe
Oct. 17, 2012
Doubletree East
10:00 a.m.-2 p.m.
www.mmhla.com for details
To Make Reservations:
Phone: 901-752-9902
Fax: 901-752-0743
E-mail: [email protected]
Guests - $25
Nov. 28 -- Safety & Security; Memphis
Marriott East, Poplar & I-240
MMHLA OFFICERS & BOARD
MMHLA Offices:
7730 Goshawk Cove
Cordova, TN 38016
901-752-9902
901-752-0743 (fax)
[email protected]
www.mmhla.com
Peggy Callahan,
Executive Director
MMHLA Officers:
Wayne Tabor........................Chairman
Mary Calorio.........................President
Tony Goebel.................Vice President
Doug Owings.......................Treasurer
Tricia Weatherford................Secretary
John Rucker............Sergeant-at-arms
MMHLA Board of Directors:
Doug Browne
Shawn Danko
Anne-Marie Famalette
Mohamad Hakimian
Eve Moore
Kevin Kane
Chuck Pinkowski
Bill Spencer
Dr. Radesh
Pierre Landaiche
Palakurthi
Craig Marshall
Rick Zurburg
Tuesday, August 21
LUNCH WITH THE SPEAKERS
AT THE RENDEZVOUS
fine art
Here, Summit attendees demonstrate the
use
Beca
us.
ezvo
Rend
the
at
king
of Toothpic
the meal ain’t over til it’s over!
COCKTAIL RECEPTION
SimpRick Cunningham, Roland Schick, Sy
ne
Way
,
rman
Chai
LA
son, all of IHG, with MMH
IHG ice
neat
that
take
you
do
,
guys
Hey
r.
Tabo
sculpture with you everywhere?
KEYNOTE SPEAKER
W
W e
e d
d n
n e
e s
s d
d a
a y
y ,,
7:30 a.m. at the Memphis Cook Convention
INTRODUCTION & WELCOME
AHLA UPDATE
The lovely Sister Myotis made a few comments
on the importance of budgeting debt ceilings,
government per diems, travel tourism strategies
& stimulating the economy. Amen Memphis! she
says!
No surprise that Senior Vice President of Government Affairs for the AHLA, Kevin Maher, spoke
about government affairs. Yes, if you want tourists
coming you need a strategy. And, by the way,
international travelers stay longer & spend more!
STR PRESENTATION OF
INDUSTRY TRENDS
Randy Smith: A very good 1st half of 2012:
room supply grows everyday.
FRESH VOICES, BOLD
CHOICES
UNRAVELING
THE
DEVELOPME
NT PUZZLE
Unraveling th
e
Hunter, moder Development Puzzle: Lee
at
Laport; Daran or; Bruce Lowrey; Mark
d Williams; C
raig Mance; R
Lustig.
on
Craig Mance: Major markets/brands need to
adjust the model to be representative.
The Fresh Voices, Bold Choices panel: McLean
Wilson, Ravi Patel, moderator Mike Leven, Kelly
Poling & Nelson Knight, with Chuck Pinkowski.
Ravi Patel: A
vision for 3rd
generation family
businesses.
Mike Leven: Privilege was for those who fit in.
Not anymore.
page 2
Bruce Lower
y: “Good peop
le will attract go
leaders.”
od
e is
r
u
t
u
f
e
n: Th it!
e
v
e
L
Mike ours - take
y
A
A u
u g
g u
u s
s tt
Center: Let the Summitting begin!
2
2 2
2
P R E S I D E N T S ’ PA N E L
Maximize your profitability …
withHeartland
Heartland Payment
Payment Systems
with
Systems® – —
Tennessee Hospitality
thetheTennessee
HospitalityAssociation's
Association’s
exclusively
endorsed
provider
of of
card
exclusively
endorsed
provider
cardprocessing,
check check
management,
payroll and
processing,
management
and tip
management
services.
For
more
information,
payroll services. For more information
contact
at at
901.574.7555
contactJulie
JulieBriones
Briones
901.574.7555and
[email protected].
®
and [email protected].
Presidents’ Panel: moderator, Isaac Collazo, Dave
Johnson, Tim Walker, Mark Carrier.
DISTRIBUTION CHANNEL
BEST PRACTICES
é
f
a
C
d
e
Alli
Mark Carrier: Be dynamic. Hire aggressively friendly
reps!
on
ing Associawti
g
d
o
L
&
l
te
o
H
Sho
n Memphis rv
Presentatiaonnderlin • 10 am-2 pm
s
e
ic
Metropolitaro
e
S
&
S
t
c
Allied P du y Hilton Memphis • 5069
Cleaning
eb
e:
C&S
e
bitors Includ
chnologies •
• Doubletre
Current Exhi inating • Open Road Te• Environmental Landscap
October 17
• Towne
ions
Exterm
n
ices
icat
ly
ay Commun
vention Serv
MLGW • Brow
el Register • tation • Ecolab • Ridgew dard Textile • Hicks Con• Hotel & Restaurant Supp
ot
H
an
ic
er
or
an
Am
y
sp
St
rit
•
an
cu
Tr
es
Se
r
ris
ie
o
ye
rp
rguson Ente gle Beverage • Hawke trol • Security One • Sysc
Supply • Prem
lar-Tech • Fe
Ea
Services • Sobor • US Food Service • an’s AV • Orkin Pest Con
ol
La
Park • Lean • Kharma Consulting • N
A
L
H
M
M
Distribution Channel Best Practices: moderator Jeff Higley, Trevor Stuart-Hill, Nick Graham,
Cristy Peters, Tom Negri, Nolan Wrentmore.
WRAP-UP
ssociation
[email protected]
&
l
te
o
H
is
ail:
h
an MemPhpone: 901-752-9902 • Fax: 901-752-0743 • E-m
•
Metropolit
TN 38016
• Cordova,
wk
7730 Gosha
Cv.
The Mid-South’s
Largest Total
Communications Dealer
40 years of proven success in generating more
PROFIT for you while lowering your cost of Audio
Visual Equipment rentals.
The most professional staff in Greater Memphis and surrounding areas!
From projection screens and sound systems to copiers and video conferencing, we handle everything from small meetings to large events!
For peace of mind, call us at (901)-257-2501. Also visit us @
Chuck Pinkowski accepts the $1,000 prize in the
Elvis Presley GiveAway. He immediately donated
the money to FedEx Family House.
www.memphiscommunications.net
page 3
Elvis Week & our best Lodging Summit
ever! Who could ask for a better lead-in
to . . . Fall & Football!
Can you believe that we are fast approaching Fall! Fall officially starts
September 22, but since I put everything
in categories, in my mind, football literally kicks off Fall. So if we are playing
football, it must be Fall! Another way
that I look at the year is by events. We
had a blast at Trivia Night; a great golf
tournament; Fourth of July fireworks
were spectacular; Elvis Week was awesome; and our 10th annual Southern
Lodging Summit was a HUGE success. (and somewhere between Elvis
Week and the Summit—school started.)
So again, Fall is just around the corner. Slow down and take some time to
enjoy this Fall—plan a day or overnight
trip for the beautiful autumn colors or
to visit one of the many Fall festivals.
Regardless of what you enjoy doing—
relax, unwind and spend time with your
family or a loved one. You be the guest
for a change. Not only will the results
be a refreshed you, but you will get
to see the other side of our hospitality
industry—from our guests’ prospective.
Car & Driver Services
Available 24/7
Professional Chauffeurs
Lincoln Town Cars
Reserve Yours Today
901.577.7700
www.PremierOfMemphis.com
page 4
Don’t you just love being a guest instead of the host!!
Speaking about the Summit, not only was it a success, but the comments have consistently been that it was the
best ever. So Summit Committee, thanks once again. The committee’s success has raised the bar once more—so
what do we do next year to top this year? Put your thinking hats on because before you know it, we will have our
first meeting and great things are expected from this committee!
Labor day was celebrated on September 3rd, but please don’t forget to compliment
your staff for a job well done!
Most of our staff worked Labor
Day doing what we always
do—taking care of business.
We are an industry where we
work when everyone else plays,
and we never close. So just a
smile and a thank you should
be on top of your to do list
this week. Hope to see you
Mary Calorio
the 19th at the Marriott. Mark
President, MMHLA
your calendar and reserve with
Peggy now. Till next month, same
time, same place…
Mary
THANK YOU! THANK YOU! THANK YOU!
To All Our Generous Summit Sponsors!
HotelNewsNow
TnHA
MMHLA
AHLA
InterContinental
Hotels
Choice Hotels
International
US Food Service
Caesar’s
Entertainment
Hilton Worldwide
Heartland Payment
Systems
Starwood Hotels &
Resorts
MCCC/MMG
Swank Audio Visuals
Jamison Bedding
Elvis Presley
Enterprises
AAA Parking
Best Western
Gold Strike Casino
Noble Investments
Towne Park
Wright Investment
Properties
Gcommerce
Ferguson
Enterprises
Kemmons Wilson
Insurance
Kemmons Wilson
School
Kharma Consulting
Inc.
Labor Staffing
McMurry
Construction
Montgomery Martin
Contractors
FASTER TO ANY SIZE DISASTER
SERVPRO® of
East Memphis
901-382-0900
Independently Owned and Operated
Like it never even happened.®
HOW TO GET WHERE YOU’RE GOING.
LOOK FOR A TOUR MEMPHIS BROCHURE RACK IN YOUR HOTEL!
KEY TV!
his.com
or keymemp
Tour Memphis Brochure Racks filled and distributed by, KEY TV sponsored by, Key Magazines of Memphis - 901-458-3912.
page 5
2011-2012 CALENDAR
Dates & locations subject to change. *Indicates change from normal 3rd Wed. of month
Sept. 13 -- HSMAI Chinese Auction; 5:30 p.m., Doubletree Memphis.
Sept. 19 -- Legal Update; Memphis Marriott Thousand Oaks, 2625 Thousand Oaks.
Sept. 19-21 -- 2012 Tennessee Governor’s Conference; Sevierville, TN, 615-734-9380; www.tenntourismroundtable.com.
Sept. 24 -- MCCC; World Series of Housekeeping
Oct. 17 -- Allied Cafe; Doubletree East, 5069 Sanderlin, 10 a.m.-2 p.m.
Nov. 28 -- Safety & Security; Memphis Marriott East, Poplar
& I-240.
MMHLA
7730 Goshawk Cove
Cordova, TN 38016