Sustainable Development Report 2014

Rio Tinto Fer et Titane
www.rtft.com
Sustainable Development
Report 2014
Innovating to Ensure
a Sustainable Transformation
Sustainable
Development
3
Environment
and Resources
12
Contribution
Programmes
19
Sustainable Development Report 2014
Table of Contents
Table of Contents
3
Message from Management
The Company .
Overview . . . . .
Our Process . .
. . . . . . . . . . . . . . . . . . . . . . .
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Working Together Towards
Sustainable Development
4
Sustainable Development Success Stories
. .
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8
. 9
10
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12
Environment and Resources
Air Quality . . . . . . . . . . . . . . . . . .
Water Management . . . . . . . . . .
Residual Materials Management
Energy and Climate Change . . . .
Energy Efficiency . . . . . . . . . . . .
Land Use. . . . . . . . . . . . . . . . . . .
Environmental Incidents . . . . . . .
Noise. . . . . . . . . . . . . . . . . . . . . .
. . . . . . .
. . . . . . .
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. . . . . . .
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Contribution Programmes . . . . . . .
Economic Impact . . . . . . . . . . . . . .
Dialogue and Managing Concerns .
12
14
15
16
16
16
17
18
19
Communities
2
6
6
7
Our People
Training . . . . . . . . . . . . .
Health and Hygiene . . .
Safety in the Workplace
5
6
The Company
Financial Performance .
Governance System . . .
3
3
3
. . . . .
. . . . .
. . . . .
19
20
21
SO2 Plant in Sorel-Tracy
LEGEND
Find out more
Link to a website
Glossary
Words that are in bold
are defined
Sustainable Development Report 2014
Message from Management
Message from Management
The purpose of RTFT’s sustainable
development approach is to make
responsible, lasting decisions in all
areas of the business. The sustainable
development report is a way for us to share
our key achievements and challenges
with our people, stakeholders, and various
organisations and actors in the community.
Sylvain Paul-Hus,
General Manager,
Sorel-Tracy Metallurgical
Complex
“Initiate changes
to increase
corporate flexibility,
performance and
competitiveness.”
Throughout the entire year, we held our
focus and continued our many activities to
transform our business in a sustainable and
efficient way. Since RTFT’s transformation
began in 2013, we have demonstrated
resilience and strength in our ability to adapt
to market fluctuations.
Read more
In Havre-Saint-Pierre, 2014 was marked by
major changes on a number of levels. First
of all, general manager Hilaire Paquet retired
in April. Then, following an interim period led
by Yan Côté, director, Mines, I took over the
position in July 2014.
Yves Brouillette,
General Manager, RTFT
Havre-Saint-Pierre
“Coordinating
our efforts to
improve our
competitiveness.”
Regarding employee safety, RTFT HavreSaint-Pierre took key initiatives to improve
performance, especially by creating an action
plan and a health and safety communications
joint committee. We also worked on making
and implementing changes that would turn
RTFT Havre-Saint-Pierre into a flexible and
sustainable organisation, competitive on world
markets.
About RTFT
The Company
Useful information
The Company
Table
Overview
Graphic
Our Process
Graphic
Five priorities
Useful information
Rio Tinto
Organisational Structure
Useful information
The Company
Table
Vision – Mission
Read more
3
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Sustainable Development Report 2014
Working Together Towards Sustainable Development
Working Together Towards
Sustainable Development
Brief history of the RTFT sustainable development approach
Fall 2011
RTFT participates in BNQ 21000’s pilot project with the Quebec Mining Association
April 2012
RTFT adopts its sustainable development vision
Summer 2012
RTFT conducts a sustainable development survey (80% employee participation)
Fall 2012
RTFT creates sustainable development committees in the sectors
2013
Committees create action plans for all sectors
2014
In 2014, the steering committee had to adapt the approach’s strategic planning to the
challenges of the RTFT transformation and align itself with corporate priorities, in particular:
“Work in partnership with our employees and the community in order to operate above
basic compliance.”
MAJOR ACHIEVEMENTS 2014
Development and implementation
of the sector committees’ new
awareness, communication and
coaching tools.
• Implement awareness tools
• Maintain engagement in a context
of transformation
• Energise the sector committees
and ensure governance
Useful information
Video
Structure of the RTFT sustainable
development approach
Annual internal meeting with
sustainable development ambassadors
Useful information
Three priorities for 2013-2015
4
MAJOR CHALLENGES 2015
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Sustainable Development Report 2014
Working Together Towards Sustainable Development
Sustainable
Development
Success Stories
Thanks to employee engagement
at all levels of the organisation,
new sustainable practices are being
implemented on an ongoing basis.
A few examples of success stories
in the sectors:
Reduction
Plant
Reduced concentration
of MgO in the slag delivered
to the UGS Plant
Engineering action plan for
upgrading the central dust
extractor
Ore
Pretreatment
Plant,
Yard and
Services
Improved water quality at the
Water Treatment Plant
Safe start-up of the SO2
Recovery Plant
Recycling 20 kt of internal iron
scrap metal at the Reduction
Furnaces
Success stories
Powder
Plant
Steel Plant
Positive impact of support
groups on production
optimisation
Safe start-up of new converter
Recycling cans and bottles to
benefit the Association de la
déficience intellectuelle de la
région de Sorel-Tracy
Upgraded
Slag (UGS)
Plant
Improved quality of UGS slag
Highlights
5
Sustainable Development Report 2014
The Company
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Financial Performance
2014 Highlights
• In 2014, our RONA
reached 7.9%.
• Efforts made to adapt our operations throughout the year,
along with continued rigorous inventory management,
had a direct impact on our results. Product prices and the
exchange rate also made a difference.
• The 2014 RONA shows that our continued cost-reduction
efforts have been successful: the many identified
initiatives have had a direct impact on our financial
results. If we had not reached our target of $125 million
set at the beginning of the year, our profitability would
have been well below our expectations.
155 M$
Cost reduction
Target of $125 million achieved
• Our cost-reduction efforts have paid off, and we were
able to reach our 2014 target of $125 million.
• Identified initiatives such as procurement, CAPEX,
energy and working capital contributed to a total
estimated reduction of $99.3 million.
• Other initiatives were also carried out, but our success
is mainly due to our rigorous management of daily
operations.
Identified initiatives
• Procurement
• CAPEX
• Operations
(productivity, labour)
• Energy
• Working capital
125 M$
100 M$
75 M$
Achieve in 2014
2015 target
RTFT Profitability
25
20
GM’s Communication
21,6 %
» 20 %
Updates on the transformation from
the general manager
15
7,9 %
10
5
0
4,9 %
5,6 %
2010
5,5 %
2011
2012
2013
Useful information
Newsletter on the
transformation
2014
Governance System
Core values
Rio Tinto’s
Core Values
6
Code of Conduct
The Way
We Work
Corporate Application Tools
Rio Tinto
Policies
Rio Tinto
Standards
Assurance • Rio Tinto Compliance Programme
Local Application Tools
RTFT Policies
Sustainable Development Report 2014
Our People
Dave Gladu, second
operator, Reduction
Furnaces. Photo taken
as part of the safety
engagement strategy at
RTFT Sorel-Tracy.
Our People
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Employee statistics
Havre-Saint-Pierre
Sorel-Tracy
Since the end of 2012, the titanium dioxide market
has been challenged. Unfortunately, the situation
has worsened. Market prices and volumes have slid
considerably since the start of the downturn. The market
is expected to remain fragile until 2017, and we must act
responsibly, even if it means making hard decisions.
It is in this perspective that we revised our labour
requirements downwards. This evaluation was made
based on the current context, in which the global market
is volatile and companies are required to show greater
flexibility and continuously make adjustments to meet
market demands. We deployed a global workforce plan,
which began in 2013 and continued in 2014. Some
examples from the plan are the partial closure of the UGS
Plant and the layoffs made in August and November of
2013 and at the end of 2014.
The global workforce plan is part of a cost-reduction
programme that has been underway since 2013. These are
hard decisions, but they are essential to ensuring the future
of our company and our 1,600 employees.
Employee statistics
Sorel-Tracy and Havre-Saint-Pierre
20 %
371
employees
80 %
Management
Unionised
Employee statistics
Sorel-Tracy
26 %
1,596
employees
74 %
Management
Unionised
7
Sustainable Development Report 2014
Our People
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Training
In 2014, employee training activities focused in particular on supervisors
and two major technological projects.
Employees in training
4
91
1 5 , 03
5,
02
21,293
hours
Management
1,425
employees
23
79
15,3
Hourly
employees
14,71
87
1
16,67
5
,4
0
4,866
hours
16
Managements
382
employees
3,4
Havre-Saint-Pierre
Average per employee
4
1,0
Sorel-Tracy
Hours of training
2 95
Highlights
Supervisor training
Hourly
employees
11
,58
Speak-OUT
The right thing to do
Technological Projects
Training was also provided for two major
technological projects:
• Start-up of new SO2 Recovery Plant
1-866-226-1685
• Replacement of Steel Plant converter
www.riotintospeakout.com
Created 10 years ago, the Education Assistance
Programme was revised in January 2014 so that
all Sorel-Tracy and Havre-Saint-Pierre employees
could have the opportunity to improve the skills
required for their role.
8
For all questions, please contact the
Human Resources department
Speak-OUT is a confidential whistleblowing service
offered to employees. It is available for use when
someone suspects or is aware of illegal, unsafe
or inappropriate activity at work and they do not
feel comfortable speaking with their line manager,
a Human Resources representative, or other
executives, such as a compliance manager.
Sustainable Development Report 2014
Our People
Bird’s-eye view of the
Sorel-Tracy Metallurgical
Complex
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Health and Hygiene
Sorel-Tracy
Havre-Saint-Pierre
The Industrial Health and Hygiene team’s principle
mandate is to evaluate health risks for all employees.
Through sampling campaigns, it measures employee
exposure to various contaminants, mainly noise and
dust. The data collected
is used to develop control
measures and plan appropriate medical monitoring for
those who are affected.
The target for the periodic medical examinations was
reached,
thanks to the collaboration of managers
and employees and a well-organised medical team.
The Health department carried out 100% of the planned
hearing tests.
RTFT does everything it can to improve its health and
safety performance. Its efforts are based on a diligent risk
analysis and management approach.
Furthermore, the Health department team ensures
medical monitoring for all employees. Every year, the team
performs medical examinations to make sure that RTFT’s
operational controls are effective. In 2014, it performed 465
periodic examinations. The Health department also carried
out 157 additional hearing tests for employees whose
workstations are the most exposed to noise.
In 2014, the industrial hygiene programme continued to
evaluate the types of exposure that could have an impact
on health.
Bienvenue!
Also, the number of samples analysed
to measure
worker contaminant exposure surpassed the fixed target,
» Qu’est-ce
qu’un
pair aidant ?health and safety
and several
industrial
occupational
C’est un employé qui, par son expérience,
initiativesestwere
implemented
throughout
capable de vous écouter et de
vous soutenir the year.
dans des moments difficiles. Il peut également
vous orienter vers les ressources disponibles.
Ces employés sont disponibles pour vous aider.
N’hésitez-pas à communiquer avec eux !
Sorel-Tracy Peer Helpers
Mental Health Committee
Given the major changes happening at RTFT, managing
employee stress is an important issue. In 2014, the mental
health committee, made up of management and unionised
employees, was reinstituted. Its mandate is to value the
importance of mental health and wellbeing for all RTFT
employees. Employees are also given access to other
tools, such as the Peer Helpers Network and the Employee
Assistance Programme.
«
Christine Guérin
«
Claude Coutu
Centre de technologie
«
Mario Joly
«
Usine de réduction
«
Pascal Mailloux
Centre de technologie
«
Henri Farly
Technologie de l’information
Nathalie Belval
Usine d’enrichissement
«
Dominique Péloquin
Usine UGS
«
Alain Chapdelaine
Finances
Usine d’enrichissement - Services
Useful information
2014 achievements
and 2015 challenges
«
Serge Lavallée
Usine des poudres
«
Daniel Duchesne
Usine des poudres
«
Sébastien Landry
Usine des poudres
«
Patrick Vilandré
Usine des poudres
9
Sustainable Development Report 2014
Our People
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Safety in the Workplace
Sorel-Tracy
Our more difficult organizational context and the changes
undertaken as part of the transformation can be distracting
at times. For this reason, safety is more than ever our
organisation’s top priority.
We are taking the necessary actions to ensure that all
employees diligently apply the proper control methods,
such as compliance with standard work practices, IDERS5
and concentration at work. The presence of managers on
site and the contact with the work teams are other ways
that can make all of the difference.
We must be vigilant at all times. We can reduce the risk
of injury by getting everyone involved and looking out for
each other.
Health and safety are more than just a priority; they
need to be a value for each of our employees. Zero harm
by choice is everyone’s responsibility. RTFT’s Executive
Committee, managers and employees must be proactive
and encourage good safety behaviour, every day.
Table
Recordable injury frequency
rate at RTFT
The UGS Plant
Production team
celebrated one year
incident free.
10
Four Safety Pillars
Change safety trends
In February 2014, a specialised team from Environmental
Resources Management (ERM) came to our facilities to
assess the progress of our safety-related activities. The
assessment was a kind of follow-up to the Site Safety
Acceleration Program, deployed in 2010 at RTFT to
help organisations improve their safety practices.
It reviewed the initiatives implemented since 2010 and
identified four priorities on which we need to focus more.
Our ultimate goal is to get home from work injury free.
Sustainable Development Report 2014
Our People
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Safety in the Workplace (continued)
Engagement Strategy
Bringing a human dimension to safety
For a number of years, communication regarding
safety has often been focused on results. Safety is
more than statistics. It should be an integral part
of each and every one of us, our daily lives, both
personal and professional. It was with this in mind
that we developed a new approach that would
focus more on the human side of safety.
Our overall strategy is based on the participation
of everyone, including families and children.
The approach was developed with a team of
management and unionised employees. The
safety consultation committee’s mandate is to
ensure that safety is addressed in a positive way
with the ultimate goal being to engage employees
around a common target: Zero harm by choice.
Semaine 44 | 7 novembre 2014
En route vers zéro blessure par choix
Les bons coups en sécurité
Services
Problématique :
Lorsqu’il y a un déchargement de minerai par camion au
pied du convoyeur C6, le passage piétonnier est dévié
temporairement. Dans le passage piétonnier temporaire,
les piétons devaient alors y enjamber un boyau.
Modification effectué :
Les intervenants sur la problématique ont eu l’idée de
faire passer le boyau dans les niveaux inférieurs.
Avant
Avant
rès
Résultat :
En faisant passer le boyau dans les niveaux inférieurs, on
élimine le risque à la source à peu de frais et on facilite
l’entretien du boyau.
Personnes impliquées :
Isabelle Caron, Pascal Giroux, Jean-Pierre Gouin, Steeve
Laliberté, Patrick Martineau, Michel Poulin, Martin Proulx,
Mario Tellier
Interviews
Après
Installation du
boyau au niveau
inférieur
Why a safety engagement strategy?
Havre-Saint-Pierre
In Havre-Saint-Pierre, safety was one of six values put
forward in the summer of 2014. An evaluation of the safety
results was carried out and action plans were implemented
in each sector to improve safety. A health and safety
communications joint committee was also set up, involving
management and unionised employees from various
sectors. In addition, many workplace safety initiatives
were made throughout the year, such as implementing
measures and providing training workshops.
Thanks to TioGo, a software, drilling and blasting
operations are now safer and more efficient with increased
performance. This innovative and cost-effective mining
programme was developed by Georges Fortin, an RTFT
Havre-Saint-Pierre employee. TioGo was nominated for the
Diamonds & Minerals Safety & Performance Awards and
has generated vast amounts of interest across all Rio Tinto
business units.
Highlights
Safety success stories
11
Sustainable Development Report 2014
Environment and Resources
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Environment and Resources
Air Quality
Sorel-Tracy
RTFT’s air emissions consist mainly of particles, sulphur
dioxide (SO2) and greenhouse gases (GHGs).
Data sheet
Carbon monoxide (CO)
gas recovery system
Observed
2010 2011 2012 2013 2014
exceedances*
Ambient
air quality
(particle
concentration)
0
0
5
6
2
* Number of observed exceedences of the air quality criteria
set forth in the Clean Air Regulation.
In addition to its Air Emissions Monitoring Programme,
RTFT tracked ambient air quality in the community at
three monitoring stations. It is important to keep in mind
that the stations also measure emissions from sources
other than RTFT.
Highlights
2014 highlights
Installation of coal dust
extractors at the Ore
Pretreatment Plant
12
Air Emissions Monitoring at the
Sorel-Tracy Metallurgical Complex
In 2014, 29 emissions sources were sampled throughout
the complex. Performance for three of the sampled sources
was below target. For the first source, the central dust
extractor, corrective measures were taken by upgrading all
of the cartridges. For the second source, corrections will be
made by installing a new dust extractor at the SO2 Plant.
A diagnosis is underway for the third source.
Sustainable Development Report 2014
Environment and Resources
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Air Quality (continued)
New SO2 Plant
SO2 Emissions at the Sorel-Tracy
Metallurgical Complex
About 95% of our sulphur dioxide (SO2) emissions
come from ore pretreatment (desulphuring) at the Ore
Pretreatment Plant. Overall SO2 emissions increased
from 8,502 tonnes in 2013 to 9,959 tonnes in 2014.
This slightly higher emissions figure can be explained
primarily by the ore content and its concentration
of sulphur.
Table
Total SO2 (tonnes/year)
at Sorel-Tracy
Useful information
SO2 Recovery Plant
Useful information
L’Ilménite article, summer 2014
Havre-Saint-Pierre
Bird’s-eye view
of Havre-Saint-Pierre,
August 2011
Dust emissions from truck traffic were reduced by paving
a portion of the roads at the Terminal in 2014. Noise was
also reduced by decreasing the truck speed limit from 50
to 30 km/h. As for continuous particle monitoring, RTFT
is currently purchasing new instruments that will be
installed in 2015 and provide coverage of a larger area in
the community.
RTFT also continued to measure dust fall using a gauge
in the village throughout 2014. Although there is no
longer a provincial standard, the levels recorded by the
gauge for 2014 were lower than the values set under the
former Clean Air Regulation.
13
Sustainable Development Report 2014
Environment and Resources
Bird’s-eye view
of Sorel-Tracy Port
Facilities, August 2012
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Water Management
Water Consumption at the Sorel-Tracy
Metallurgical Complex
Water consumption remained stable in 2014 compared with
2013 levels. RTFT continued the water recirculation project
that it started in 2013, which further reduced its water
consumption compared with 2012.
Graphic
Water consumption at the
Sorel-Tracy Metallurgical Complex
Treatment of Effluents at the Sorel-Tracy
Metallurgical Complex
Tailings and Water Management
at Havre-Saint-Pierre
There are four streams
at the Tio Mine near HavreSaint-Pierre that channel the flow of water that may have
been in contact with operations on the site. The quality of the
water in each stream is monitored on a weekly basis. At the
end of 2014, the system was optimised with the installation
of a new treatment container. In 2014, an exceedance of
nickel was recorded at one of the effluents due to a broken
electrical power line.
Project website
www.projetsteriles-eau.com
Telephone: 1-418-538-3708
The company obtained its lowest-ever average annual
concentration of suspended solids in 2014, namely 7.56
mg/L. Performance has progressed due to the efforts that
RTFT has made to optimize the water treatment process.
In 2014, RTFT treated 46.6 millions of cubic metres of
water. In addition, recirculating the water treated by our
Water Treatment Plan enabled us to reduce both the
amount of water pumped from the St. Lawrence and the
volume of water discharged into the river.
In 2014, we kept working to stabilise and optimise
our water treatment process and reduce the amount
of coagulant used for treatment, on top of our costreduction efforts.
Graphic
Average annual suspended solids
in Water Treatment Plant effluent
14
In 2015, RTFT Havre-Saint-Pierre will
also partner with a research project on
the rehabilitation of waste rock piles, led
by the Institut de recherche en mines et
environnement (IRME) UQAT-Polytechnique
(Research Institute on Mines and
Environment (RIME) UQAT-Polytechnique).
Construction of a unique experimental waste
rock pile was started in 2014 at the Tio Mine
site and will be completed in 2015.
Sustainable Development Report 2014
Environment and Resources
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L’ilménite
at Havre-Saint-Pierre
Claude Grimard,
supervisor, Mechanical,
Electrical and Janitorial
Services, and JeanSébastien Abran,
technical assistant,
Environment
Residual Materials
Management
Success Story
Residual materials: RTFT receives
level 2 from ICI On Recycle programme
Sorel-Tracy Metallurgical
Complex
Residual materials generated
at RTFT facilities in 2014
tonnes
% recyled
tonnes
% recyled
Residual materials (non-hazardous)
10,610
56 %
811
2%
Refractory materials
7,966
68 %
-
-
599
47 %
237
73 %
Hazardous residual materials
P-84 Mine Tailing Site,
August 2012.
Havre-Saint-Pierre
Mine and Terminal
Table
Useful information
By-product flow chart
P-84 Mine Tailing Site
In 2014, lower production led to a slight decrease in the
amount of by-products sent to the P-84 Mine Tailing Site.
By-product destinations in 2014
%
P-84 Mine Tailing Site (P-84)
35 %
Internal recycling
10 %
External recycling
55 %
15
Sustainable Development Report 2014
Environment and Resources
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Energy and Climate Change
Energy
RTFT’s mining and metallurgical operations required a
total of 21,426,500 gigajoules of energy (electricity and
fuels) in 2014.
Internal Use of CO Gas
In 2014, flare losses shrunk by almost 10% compared with
2013 (16% versus 25%). The Ore Pretreatment Plant, Yard
and Services, and the UGS Plant are the biggest users of
CO gas, with a share of 38%.
Graphic
Graphic
Energy 2014
Internal use of CO gas
in 2014
Greenhouse Gases
Sorel-Tracy
More than 80% of GHG emissions are “fixed process
emissions.” These emissions are incompressible.
The Havre-Saint-Pierre facilities have a more standard
emissions profile.
Graphic
Graphic
Greenhouse gases
at Sorel-Tracy
Greenhouse gases
at Havre-Saint-Pierre
Graphic
Changes in emissions intensity
Energy Efficiency
Gas system piping
Recovering the CO gas produced by the ore reduction
process in the reduction furnaces is a way to considerably
cut our natural gas consumption. In 2014, CO gas
production was lower than in previous years. By using
CO gas as a combustible, we saved 223,000 tCO2 of
greenhouse gases from being emitted into the atmosphere
during the year.
Table
Consumption of natural gas versus
CO gas produced at the facility
16
Havre-Saint-Pierre
Sustainable Development Report 2014
Environment and Resources
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Land Use
Havre-Saint-Pierre
537 ha
Sorel-Tracy
148 ha
2
Havre-Saint-Pierre
Sept-Îles
Number of Environmental Incidents
1
Quebec
Sorel-Tracy
Overflows
Chemical and
petroleum product
spills
Atypical air
emissions
Total
Sorel-Tracy
10
14
6
30
HSP
0
22
0
22
Montreal
(Petroleum products)
Environmental Incidents
In Sorel-Tracy, there were 30 incidents in 2014, compared
with 51 in 2013. The main incidents had to do with minor
spills of petroleum products, heavy equipment leaks
and discharges of untreated water. Overflows in 2014
were caused by major power outages, breakdowns and
operational problems.
RTFT takes each of these incidents very
seriously: we opened investigations and
implemented corrective measures to
minimise repeat occurrences and the
environmental impacts.
In Havre-Saint-Pierre, 22 environmental incidents were
declared to government authorities. Considered minor, the
incidents were spills of petroleum products such as diesel
and hydraulic oil.
17
Sustainable Development Report 2014
Environment and Resources
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Noise
Havre-Saint-Pierre
Sorel-Tracy
Noise levels in the community remained stable in
2014. The company performed noise modelling for new
equipment and projects. This important step allows
RTFT to ensure that future equipment and projects meet
its noise criteria and to determine the type of noise
abatement to use, if required.
Success story
New noise measuring station
Noise Impact
Noise generated, in decibels (dB(A))
2010 2011 2012 2013 2014
18
Saint-Ignacede-Loyola
51
50
50
50
51
Saint-Josephde-Sorel
54
54
54
54
54
At the Terminal, ore train speed was limited to 13 km/h
to reduce vibrations felt by residents living nearby.
Between the Y
junction and the trestle, however, train
operators now govern the speed limit.
Sustainable Development Report 2014
Communitiess
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Communities
Contribution Programme
Through its Partnership and Contribution Programme,
RTFT aims to generate positive socioeconomic benefits
in its host communities by optimising the added value of
projects and achieving its business objectives.
Form
Sorel-Tracy contribution
application form
Havre Saint-Pierre
In 2014, RTFT continued its activities by fostering its
partnerships and ensuring a presence in the community.
The company was associated with close to 70
organisations and events throughout the Minganie region
and on the Côte-Nord. The results of the contribution
programme illustrate the company’s commitment to being
involved in the community.
RTFT also continued its activities aimed at maintaining an
open relationship with the Ekuanitshit Innu community
and its representatives. Dialogue continued in 2014 on
issues such as employment and the environment.
Form
Havre-Saint-Pierre contribution
application form
Sorel-Tracy
RTFT’s contributions to the Sorel-Tracy region in 2014
helped support the continuation of several important
long-standing initiatives in the community, in particular
the development of the Parc régional des Grèves, the Lac
Saint-Pierre World Biosphere Reserve, and the Technopole
en écologie industrielle (TEI).
First edition of the
Aiatshitau Race —
SGE / Rio Tinto Fer
et Titane
Regional aquatic centre
The company also values its employees’ contribution to
the organisations or committees in place, and a number
of them play an active role in the community’s various
socioeconomic development initiatives.
Proud partner of the community
Georges-Codling Room
Direct Financial Contributions in Host Communities in 2014
Culture
Education
Environment
Health
8%
4%
8%
5%
Leisure
Business development
Other
67 %
6%
2%
19
Sustainable Development Report 2014
Communities
Back to the Table of Contents
Economic Impact
In 2014, RTFT purchases injected more than $385 million into the Quebec economy, not including salaries and other
direct and indirect contributions. The company is well rooted in the Pierre-De Saurel regional county municipality
(RCM) and the Minganie RCM. Respectively, $131 million and close to $16 million were spent in these regions in 2014.
Furthermore, most of our service needs are fulfilled locally.
Sorel-Tracy
Havre-Saint-Pierre
24%
62 %
131 M$
16 M$
25%
91 %
Work completed during
converter replacements,
Steel Plant, October
2014
20
Spending in Quebec
Spending in Quebec
Including spending in the Pierre-De Saurel RCM
Including spending in the Minganie RCM
Spending
in the Pierre-De Saurel RCM
Spending
in the Minganie RCM
Sustainable Development Report 2014
Communities
Back to the Table of Contents
Dialogue and Managing Concerns
Because residents live so close to RTFT’s mining and
industrial facilities, the company works to maintain an
ongoing relationship with its neighbours. This involves the
transportation and handling of materials that may emit
particles or have other impacts such as noise and vibration.
RTFT’s corporate environmental improvement programmes
focus, in particular, on reduction at the source.
Sorel-Tracy
In 2014, a total of 385 calls were received at the SorelTracy facilities on the feedback and suggestions hotline.
The majority of callers expressed concerns about particle
emissions.
Key environmental performance improvement
projects carried out in 2014:
• Building the SO2 Recovery Plant.
• Replacing the backup alarms on several heavy
vehicles with alarms that are barely audible for the
community.
• Upgrading several dust collectors.
• Twenty-year involvement in the P-84 Mine Tailing
Site’s citizens’ committee
Havre-Saint-Pierre
RTFT is aware that its activities have an impact on its
neighbours and is making the efforts required to establish
a climate of cooperation with residents. The company has
held meetings and created a feedback and suggestions
hotline to improve the relationship between RTFT and the
citizens. These opportunities allow for exchanges about
projects and issues and help find lasting, effective solutions.
Survey
Results of the survey conducted
with the communities
RTFT maintains a partnership relationship with
the Ekuanitshit Innu community and continues
to collaborate with them on developing mutual
interest activities. For example, the company hosts
dialogue forums and endeavours to implement
activities that will contribute to the development of
the community. Furthermore, the community and
the company are participating in a dialogue process
aimed at formalising shared commitments as part of
a partnership agreement.
Useful information
Useful information
Sorel-Tracy Metallurgical Complex
citizen committees
Internal Process
for Managing Concerns
FEEDBACK AND SUGGESTIONS
HOTLINE
How does it work?
1) A caller leaves a voice message.
2) The Environment department calls the person back
within a few days.
3) The problem is dealt with and documented.
Sorel-Tracy : 1-450-746-3040
Toll-free and Havre-Saint-Pierre : 1-866-746-5610
Havre-Saint-Pierre – Waste rock and water
management project: 1 418 538-3708
www.projetsteriles-eau.com
21
Rio Tinto Fer et Titane
Metallurgical Complex
1625 Marie-Victorin Road
Sorel-Tracy
Quebec J3R 1M6
Rio Tinto Fer et Titane
Mine and terminal
951 De l’Escale Street
Havre-Saint-Pierre
Quebec G0G 1P0
T + 1 450 746 3000
T + 1 418 538 2400
rtft.com
rtft.com
Design and printing
Cournoyer Communication Marketing
Writing, publication and coordination
Nathalie LeMay, Alexandra Millette, Catherine Objois,
Marie Rousseau and Julie Traversy.
Editing:
Mireille Charbonneau
Photographers:
Xavier Dachez, Dominic Gouin and Simon Ménard
We also wish to thank all of the employees
who provided pictures for this Sustainable
Development Report.
Sustainable Development Report 2014
A special thank you to our contributers:
Jean-Sébastien Abran, Stéphane Archambault,
René Béland, Ghislain Bélanger, Nathalie Belval,
Fariel Benameur, Serge Bérubé, Isabelle Biron,
Christian Blanchet, Richard Boivin, Alexandre Bonin,
Simon Bourque, Yves Brouillet, Isabelle Caron,
Alain Chapdelaine, Michèle Cinq-Mars, Claude Coutu,
Rémi Dallaire, Philippe Desmarais, Hugo Domaine,
Andrée-Anne Drouin, Daniel Duchesne, Kavens Dupuis,
Jimmy Dufresne, Henri Farly, Marc-Antoine Farly,
Marie-Claude Fontaine, Yan Gadoury, André Gagné,
Sébastien Gagnon, Jocelyn Gingras, Bruno Girard,
Claude Grimard, Christine Guérin, Kevin Marc Huot,
Michel Imbeau, Mario Joly, Daniel Jutras,
Anne Laganière, Sébastien Landry, Benoit Laplante,
François Lavallée, Serge Lavallée, Gilles Lemoine,
Pascal Mailloux, Sophie-Anne Mailloux, Cécile Michoux,
Steve Morin, Sylvain Paul-Hus, Maxime Pedneault,
Dominique Péloquin, Martin Phaneuf, Simon Poirier,
Georges Pontbriand, Jonathan Raîche,
Étienne Robert-Perron, Benoit Robitaille,
Louis-Ghislain Roy, Mathieu Serres, Julie Tellier,
Pierre Therrien, Patrick Vilandré et Marc-André Villiard.