1971 LC Torana - Capricorn Coop

Transcription

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your magazine, your business, your capricorn
March 2015
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COLLABORATIVE
SUCCESS
Find out more on Pg 2
AWARD WINNING
APPRENTICE
Find out more on Pg 4
Earn 3 reward points
for every $1 spent
in March...on all eligible purchases.
Terms
apply
C A P R I C OReward
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1
CAPRICORN news
Collaborative Success
you are a part of
According to the
United Nations,
three billion
Making it
Easier in 2015
people rely on
cooperatives for
their livelihoods
Welcome to the March edition of Ignition.
We are excited to announce that Members
will earn three reward points for every dollar
spent during March 2015. Further details of
this offer can be found on the back page.
This is just another way Capricorn provides
greater rewards back to you as Members.
We take a detailed look into the collaborative
strength and the importance of cooperatives
and mutuals worldwide. As the cooperative
this thr ough the intr oduc tion of the
international Coop logo which will be applied
to Capricorn information that is sent to you.
You will also find the logo at the bottom of
this address.
We have a fantastic story of how Capricorn
Risk Services went above and beyond to
help a Member in their time of need. We
Cooperatives
have one billion
members around
the world, which is
one in every five
people over the age
of 15
100 million jobs
are provided by
cooperatives,
20% more than
all multinational
corporations
combined
also highlight the achievements of a young
apprentice who is attaining impressive
milestones within the automotive industry.
Excitement is continuing to build around
Capricorn Convention 2016 in San Diego.
It is the first time Capricorn Convention
is travelling to the USA so register your
interest early. If you are unable to hold
out until Convention 2016, there are some
great travel packages available to the 2015
Singapore Formula One Grand Prix in this
month’s travel feature.
childcare centre have in common? They could be a
cooperative or mutual.
We continually refer to the importance of cooperatives
and mutuals whenever we are given the chance and
it isn’t just because we are proud that Capricorn’s
success is intrinsically linked to our cooperative
business model. It’s because we firmly believe
model is the backbone of the Capricorn
business model, we will be acknowledging
What could a brewery, a bank, a football club and a
cooperative values and principles are pivotal to our
everyday life.
These days we are forever feeling the pressure of
rising costs of living. We all have families and worry
about the cost of childcare, we see grocery bills
continue to rise, we look for the cheapest fuel, buy
beer on special and wince when we open bills.
While cooperatives and mutuals won’t necessarily
force these costs of living down, they do even out
the playing field. Economies with higher levels
of business diversity are less subject to market
volatility, so the more cooperatives and mutuals
there are, the better. With their proven resilience
in market downturns, it’s no wonder cooperatives
and mutuals are increasingly seen as a better way
to do business.
Cooperatives are
an international
movement,
with millions of
cooperatives
making a difference
around the world
every day
Capricorn was established 40 years ago because a
small group of Western Australian service station
owners wanted to increase their buying power and
level the playing field with the big multinational oil
companies.
At the heart of what Capricorn does is the desire for
a fairer and better way of doing business which is all
for the benefit of Capricorn Members.
In addition to these we have all the regular
features which I am sure you will enjoy.
Warmest regards,
Greg Wall
Group CEO
For the best
interests of
our members
2 CAPRICORN IGNITION MARCH 2015
CONTENTS
2
CEO Message
2
Collaborative Success
3
Boardroom Unveiling
3
Events Calendar
4
Award Winning
Apprentice
4
Convention 2016
5
CRS Feature
6-7
Marinelli Feature
8-9
Singapore Grand Prix
2015
10
Member Rides
11
Member Profiles
12-13
Supplier Profiles
14
TaTBiz
15
Autodata and AAAA
16
CRS
17
Classifieds
18
Bonus Reward Points
19
Fun Zone
Wayne Negus
Boardroom Unveiling
This month we welcomed Wayne Negus to Capricorn head office
for a ribbon cutting ceremony to formally open the new Capricorn
boardroom, which was named in his honour.
Mr. Wayne Stirling Negus FAICD, MIAME, SFCDA was Chairman of
Capricorn Mutual and Chairman of Capricorn Insurance New Zealand
Limited since 2003. Mr. Negus joined Capricorn Society Limited in
1980 and has owned and operated Dalkeith Service Station with a
seven bay workshop since 1975.
Mr. Negus has dedicated his career to serving the automotive
community with his involvement in Capricorn being a big part of
this. Some highlights include:
• Chairman of Capricorn Society Limited for eight years until 2003
• Vice Chairman of Capricorn Society Limited four years
• Director of Capricorn Society Limited from 1987 to June 30, 2014
(Capricorn's longest serving Director - 27 years)
• First inductee to the Capricorn Hall of Fame
Following his years of involvement with Capricorn, it is a privilege to
name the boardroom at our new head office in honour of Mr. Negus.
EVENTS CALENDAR
Western Australia
New South Wales
26 March 2015
• Broome Member Night
14 March 2015
• NSW Dinner & Display
7 May 2015
• Busselton Member Night
Queensland
South Australia
19 March 2015
• Riverland Trade Night
17 April 2015
• SA Golf Day
22 April 2015
• Whyalla Member Night
18 March 2015
• Sunshine Coast Member
Night
30 April 2015
• Women in Business
National
30 April - 7 May 2016
• Capricorn Convention
San Diego
1 May 2015
• Queensland Golf Classic
Victoria
20 March 2015
• Victorian Golf Day
All bookings will receive email confirmation. Please check these details carefully and advise
of any amendments or if you have not received confirmation before the event.
To register for a Capricorn event, visit www.capricorn.coop and click ‘members/suppliers’
then ‘events’ to download a registration form. For further information please call our events
team on 1800 327 437 or email [email protected]
CAPRICORN IGNITION MARCH 2015 3
Award Winning Apprentice by Jake Brew
Travelling around as a Capricorn Area Manager, I have
the privilege of hearing some fantastic stories regarding
our Member's businesses and the automotive industry
in general. This story is no exception and proves that
excellence is possible when the right young people are
given the opportunity to succeed.
I recently had the privilege of meeting Cameron Bisschop,
a second year apprentice of Rock Hard Motors who has
taken his opportunity in both hands and excelled.
skills and sourced the right training provider to suit both
his training and the business’s needs.
The team at Rock Hard Motors is excited to see what
the future holds for Cameron and he is certainly on the
right track with his recent successes. Cameron is looking
forward to his future within the industry and getting more
valuable seconds out of the Rock Hard Motors drag car
which is featured as this month's Member's Ride.
A member of the public saw Cameron’s skills, talent and
dedication to his trade and independently nominated
him for the Casey Federal Awards, which recognise the
achievements of upstanding members of its community.
A total of 250 nominees from a variety of apprenticeship
and traineeship vocations went through the selection
process. Upon awarding prizes, Cameron was ecstatic to
come in as runner up which is a fantastic achievement
for a second year apprentice.
The recognition and award has provided Cameron with
additional motivation and he certainly has a bright future
ahead. “When I wake up I cannot wait to get to work”
said Cameron. Responsibilities are already growing for
Cameron who now opens up the workshop early in the
morning to ensure all is ready for the day ahead.
Credit can also be given to Rocco and Grace from Rock
Hard Motors, who as employers, have shown absolute
dedication to Cameron in his pursuits to work within the
automotive industry. They took the time to nurture his
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Capricorn Convention
30 april - 7 may 2016
For more information on
Convention 2016 or to download
a registration form, visit
www.capricorn.coop/convention2016
book now!
CAPRICORN MUTUAL LIMITED
THERE FOR OUR MEMBERS
Supporting Members in times of need.
Capricorn Mutual Limited, through
Capricorn Risk Services, recently went
the extra mile for one of their Members
who unfortunately had to deal with a
disastrous situation.
The Cameron family of Baldivis in
Western Australia bore the brunt of
a very unfortunate situation that was
out of their control when a car bearing
stolen number plates crashed in nearby
bushland sparking a fire which partially
gutted their family home.
An investigation determined that the fire
started from the car’s hot exhaust pipe
after the vehicle crashed. It spread to
the Baldivis home within minutes, going
through the bedrooms of the Cameron's
two boys, aged four and eight, who escaped the blaze
with their parents.
Ms Cameron said she and her children would probably
not have survived the blaze had her husband not
woken them. Her husband had gone to help a friend
whose car had broken down and when he returned to
the home about 11.30pm, there were no signs of fire.
“He went up to the house and had a two-minute
shower and when he came out the hall was on fire,”
she said.
Whilst the Cameron family were lucky to escape
unscathed, unfortunately that wasn't the case for
their family home which sustained around $250,000
worth of damage.
Ordinarily this would have been a straight forward
claim through Capricorn Mutual Limited however,
Ms Cameron said a series of events had led to their
protection not being renewed and at the time of the
incident, the Cameron family's protection had lapsed
so they were not protected.
Upon assessing the situation and the circumstances
surrounding the incident, Capricorn Mutual Limited
recognised the Camerons had been loyal Members
for seven years and believed it was their intention to
renew their protection.
Given this, a decision was made to honour the
Cameron's protection.
This instance provides a perfect example of the
discretionary nature of Capricorn Mutual Limited
agreeing to accept the Member claim outside of the
protection period.
Jim Glossat, CEO of Capricorn Risk Services, states
"Whilst Capricorn Risk Services provide some
fantastic benefits, at the end of the day, the top
priority is working with Members to protect their
homes and businesses."
For peace of mind, contact Capricorn
Risk Services today on 1800 007 022
or visit www.capricornrisk.com
Products sold through Capricorn Risk Services Pty Ltd include
discretionary risk protection and general insurance products issued
by a range of insurers and brokered through Capricorn Insurance
Services Pty. Ltd. Discretionary risk protection is issued out of
Australia by Capricorn Mutual Ltd. Before deciding to acquire any
product you should consider the Product Disclosure Statement
available from Capricorn Risk Services Pty Ltd to see if it is
appropriate for you.
RISK SERVICES
from noisy, smelly engines
to global best sellers
By Paul Marinelli
Few automotive powerplant advances have
ignite the fuel, which is a common cause of problems
developed as successfully to road cars as has
with petrol engines. Another little known fact is
diesel engine technology. From diesel’s long
that petrol powered engines convert about 30% of
history in locomotives, maritime vessels, and
the energy in the fuel into power. A diesel engine
heavy commercial vehicles, diesel engines are
will convert 45 to 50% of the energy in the fuel to
now more popular than ever with Australian
usable power – hence the far better fuel economy.
motorists.
The diesel engine can produce the same power
Early diesel powered efforts for passenger cars
levels without having to cycle as much (rev) than a
mainly came from Europe, with marques such as
petrol engine.
Mercedes-Benz and Volkswagen embracing the
Diesel is also a much safer fuel to use than petrol.
benefits offered for fuel economy and power from
We all know how easy petrol ignites, it has a far
as early as the 1960s and 70’s. Australian motorists,
lower flash point - the point at which it will combust
particularly those in rural areas, embraced diesel
(catch fire) and explode when burning than diesel.
vehicles from the start.
Only compression (as in a diesel engine) will enable
While much noiser and with some early models,
diesel fuel to explode. It won’t explode even when
much smellier, these models cleared a path for
burning. New Biodiesel formulations have an even
diesel engine and vehicle drive train technology. It
higher flashpoint than normal diesel, so it is even
has since been developed to the point where it has
safer in the event of a major accident.
equalled or even surpassed the fuel economy and
Another factor is that diesel fuel emissions,
reliability efforts of many petrol based hybrid engine
particularly with the advent of particulate (soot) filters
powered cars.
in modern diesel vehicles, are more environmentally
These days, diesel engines are in demand from
friendly than the emissions from petrol engines.
motorists of all ages, not just commercial vehicle
They may not smell that way, but they are!
owners or farmers. Diesel models rate amongst the
Now there are turbo diesel engines that produce
highest selling for many global automotive brands,
monumental amounts of torque that are fitted
as engine performance, superb economy and longer
to sports models and which have gained wide
service and maintenance intervals make them ever
international acceptance. Sure the engine noise
more attractive to motorists.
is still something to get used to, albeit that even
The success of diesel passenger cars is no surprise if
you look at the facts. Without getting too technical,
diesel engines work at higher compression ratios
than most petrol engines and are therefore built
very strongly. This fact alone makes diesel engines
a great deal more durable than a petrol engine of
the same size and capacity. This also explains why
you see so many diesel powered cars with hundreds
of thousands of kilometres on the odometer.
Diesel engines also don’t require spark systems to
No matter what happens with electric or hybrid engine
technology, there is no doubt at all that diesel is here to stay.
this has reduced significantly over the years, but
far these engines have progressed and how incredibly
the driveability is every bit as good as most petrol
efficient and driveable they are. You will also notice
engines these days.
far fewer visits to the petrol station.
Keep in mind that the whole performance argument
that used to surround talk about diesel powered cars
was comprehensively blown out of the water when
diesel engines were used to set new world speed
records (Mercedes-Benz) and diesel powered cars
even won the Le Mans 24 Hour sportscar race (Audi)
along with countless Paris to Dakar Rally successes
for various manufacturers.
No matter what happens with electric or hybrid engine
technology, there is no doubt at all that diesel is here
to stay. So when next shopping for a car, take a drive
of a diesel option, you will be very surprised with how
Singapore
Grand Prix 2015
If you are a motorsport fan there is nothing quite like
not stop at the race. It is a festival type atmosphere where
taking in the spectacle of the Formula One Grand Prix.
the entire country becomes involved, making it a very
Perhaps one of the most impressive locations on the
enjoyable week for all who get the chance to experience it.
Grand Prix circuit is the famed Marina Bay Street Circuit
in Singapore. In 2008, Singapore had the honour of
hosting the first night-time event in Formula One Grand
Prix history. The inaugural Singapore Formula One Grand
Prix proved a huge hit, staged on a new street circuit,
with the city's famous skyline providing a truly spectacular
backdrop. From the success of the 2008 event, the
Singapore Formula One Grand Prix instantly established
itself as one of the most dramatic and atmospheric races
on the calendar.
Cosmopolitan
Singapore offers some of the best accommodation,
shopping and cuisine in the world. Its cosmopolitan vibe
caters for all travellers and it is also renowned for being
one of the safest and cleanest cities on the planet.
Accessibility
With the race being held on a street circuit in the heart
of Singapore, it is easy to travel to and from the track
What makes the event so special is that it is seen as
and enjoy the other fantastic attractions of Singapore.
more than just a motor race, it is a national festival and
The Best of the Best
one that presents many opportunities for interaction
for everyone, both visitors and Singaporeans alike. The
The beauty of the Singapore Formula One Grand Prix is
atmosphere is electric and the race brings with it an
that you can travel there with motorsport enthusiasts
opportunity to celebrate the Formula One Grand Prix and
and non-motorsport enthusiasts alike. Singapore is a
all things Singapore.
country that offers something for all travellers. This
With so many fantastic Formula One Grand Prix races
all over the world why choose Singapore? The Singapore
Formula One Grand Prix presents motorsport fans with
claim has recently been backed up by Lonely Planet; the
world renowned global media travel company, who named
Singapore the top country to visit in 2015.
some unique experiences they won’t find anywhere else.
Off the Track
Turn On the Lights
Your trip to the Singapore Formula One Grand Prix will
The Singapore Grand Prix is Formula One’s only night
race, staged on an exciting 5.073 kilometre street track
located in the heart of the colourful and cosmopolitan
city of Singapore.
Location, Location, Location
For Australian and New Zealand based motorsport fans,
the Singapore Formula One Grand Prix is a lot closer and
more convenient to get to than UK, European and Middle
not be limited to the action on the track, there is so much
to enjoy off the track, giving you the complete holiday
experience. Enjoy the world renowned Singapore Zoo or
take in a relaxing round of golf at the Marina Bay Golf
Course. For the thrill seekers, Snow City and the Wave
House will provide that adrenaline fix. The kids will love
Mega Zip Flying Fox and the Skyline Luge Sentosa.
Capricorn Travel have some fantastic Singapore Formula
One Grand Prix packages available for the 2015 event
Eastern Formula One Grand Prix races.
which will be held in mid-September. To take advantage of
Festival Atmosphere
and plan your exciting Singapore Formula One Grand Prix
The Singapore Formula One Grand Prix experience does
these exclusive offers, contact the Capricorn Travel team
holiday today. Why not use your Capricorn Reward Points
to offset the cost?!
TRAVEL OFFERS
FIVE DAY - F1 SHORT STAY
Day 1
Fly with Singapore Airlines to Singapore. Upon arrival you
will be transferred to your hotel.
Days 2 - 4
Three day Bay Grandstand Pass with access to zones 3
& 4. The next three days are at your leisure to enjoy the
excitement of the main event, the Grand Prix Race, as well
as the off-track live entertainment featuring international
artists (breakfast included).
Day 5
After check-out this morning you will be transferred to the
airport to board your Singapore Airlines flight to Australia
(breakfast included).
17 - 21 September 2015
SIX DAY - F1 EXTENDED STAY
Day 1
Fly with Singapore Airlines to Singapore. Upon arrival you
will be transferred to your hotel.
Day 2
Enjoy today at your own leisure.
Days 3 - 5
Three day Bay Grandstand Pass with access to zones
3 & 4. The next three days are at your leisure to enjoy
the excitement of the main event, the Grand Prix Race.
You will truly feel a new level of exhilaration (breakfast
included).
Day 6
After check-out this morning you will be transferred to the
airport to board your Singapore Airlines flight to Australia
16 - 21 September 2015
HOTEL
5 DAY STAY
6 DAY STAY
ROOM TYPE
Furama River Front
$1,885
$2,050
Superior
Hotel Royal @ Queens
$1,980
$2,160
ROH
Studio M
$2,005
$2,198
Studio Loft
Peninsula Excelsior
$2,065
$2,270
Deluxe
Hotel Grand Pacific
$2,065
$2,270
Deluxe
Hotel Clarke Quay
$2,155
$2,388
Superior
Concorde Hotel
$2,155
$2,388
Deluxe
Grand Park City Hall
$2,325
$2,585
Superior
Westin Singapore
$2,485
$2,795
Deluxe King
Intercontinental Singapore
$2,600
$2,945
Deluxe
TICKET UPGRADES (in addition to above price list)
- Padang Grandstand: $239 per person
- Turn 1 Grandstand: $892 per person
- Esplanade Waterfront Grandstand: $239 per person
- Turn 2 Grandstand: $892 per person
- Connaught Grandstand: $345 per person
- Pit Grandstand: additional $868 per person
- Stamford Grandstand: $239 per person
*Prices based on per person twin share. Includes international flights flying Singapore Airlines
departing Perth, accommodation as listed, 3 day Bay Grandstand Pass with access to zones 3 &
4, return seat-in-coach airport transfers, meals as specified and airline fuel surcharge (subject to
change). Bookings are subject to availability and to Capricorn Travel's terms and conditions, which are
available at www.capricorn.coop/Terms_Conditions
Contact Capricorn Travel today for alternative flights and information.
1800 655 077 | [email protected]
www.capricorn-travel.com.au
Capricorn Travel Australia Pty Ltd / ATAS Accreditation No: A10552 | ACN 008 926 645
Member's Ride
1971 LC Torana
rock hard motors drag car
This extremely fast and impressive 1971 LC Torana 2-door comes to
us from Rocco and the team at Rock Hard Motors in Silvan, Victoria.
The drag car build was undertaken as a test for Rocco and his team
as they were expanding their services to include panel and paint,
building on their already proficient mechanical expertise.
The entire four and a half year build was completed in-house by
the Rock Hard Motors team and the Torana boasts some very
impressive modifications. The car is running a small block Chev
V8 engine which puts out 650 horsepower. The team also fitted a
custom transmission and fabricated a 9-inch diff. The Torana is also
rolling on Mickey Thompson Drag Radial's.
The car has only recently been finished and is still going through an
extensive testing and tuning phase. The end goal is to enter drag
racing competitions and race the car regularly.
Whilst in the testing and tuning phase, Rocco had the privilege
of taking the Torana to Calder Park Raceway to put it through its
paces. Initial results were very impressive to say the least. In its
third pass, the Torana clocked a 10.1 second quarter mile and from
start to 200m, reached a speed of 176km/ph.
The build would not have been possible without the input of Valvoline
and Century Batteries who assisted in getting the project off the
ground through sponsorship support.
The build is testament to the Rock Hard Motors team and certainly
highlights their expertise in panel, paint and mechanical work. We
look forward to some impressive competition results once racing
begins in earnest.
If you think your ride has what it takes to be published in the Ignition magazine, please email your details to
the editor at [email protected]. Ensure you include the subject line as 'Member's Ride'. We look forward
to featuring your ride!
At Capricorn, we never lose sight of the
fact that we exist for and because of our
Members. We put the spotlight on two of
your fellow Members.
Member Profiles
stokes and renk bmw
service
How did you first hear about Capricorn?
Capricorn is a household name in the automotive industry so it's
hard not to know about them.
How has being a Member benefited your business?
Being a Capricorn Member has allowed us to greatly enhance the
efficiency of our admin work, simplified accounts and enables quick
and easy purchasing from Preferred Suppliers.
How do you use your Reward Points?
For the moment we are saving them up.
Have you attended any Capricorn events?
We love the Dinner and Display evenings. They are a great team
building event for our staff and provide a valuable networking
mechanical workshop, subiaco WA
5 Employees
22 Yrs in operation
22 yrs as a Capricorn Member
opportunity.
Do you use any other Capricorn services?
We use Purple Pages to source parts from Preferred Suppliers.
What is a recent business achievement?
We have purchased a range of BMW specialist tools which have
helped grow our business. We are also BMW Trade Club Members
and continue to achieve positive growth and excellent customer
What is the best thing about being in the automotive industry?
Being able to provide a service to customers that exceeds their
satisfaction.
expectations.
A tip (technical or otherwise) you would like to share?
My Capricorn membership means…
Embrace all feedback from staff and customers.
It's just easier.
eason's car centre
How did you first hear about Capricorn?
The local Burson branch spoke to us about Capricorn. We then had
european specialist, ballarat vic
5 Employees
34 Yrs in operation
20 Yrs as a Capricorn Member
a visit from the local Area Manager and the rest is history.
How has being a Member benefited your business?
It saves us so much in administrative costs and we love the
Reward Points.
How do you use your Reward Points?
We redeem them and put them towards purchasing vouchers for
staff for Christmas.
Have you attended any Capricorn events?
We attend every Dinner and Display in Melbourne as well as all
local tradeshows. We have also been lucky enough to attend
multiple Conventions.
Do you use any other Capricorn services?
We have found using CAPezi-parts a very simple process.
A recent business achievement?
We have recently installed an additional hoist and have purchased
a high pressure washer and new scan tool.
What is the best thing about being in the automotive
industry?
It is an industry that we love.
My Capricorn membership means...
An enormous amount of good things.
Supplier Focus
Location: Australia-Wide
1 yr as a capricorn preferred supplier
www.cowleysecurity.com.au
Zones Serviced
VIC/TAS
cowley security pty ltd
PRODUCTS/SERVICES
Cowley Security offer a wide range of products and services including:
BACKGROUND
•
Security Alarms
Cowley Security was established in 1982 and is one of the leading
•
Security Cameras
providers of electronic protection for businesses to enhance profitability
•
Access Control Systems
by supplying, installing and managing alarms and security cameras.
•
24 Hour Monitoring
•
Installations, Service and Maintenance
Cowley Security also offer monitoring of all alarms and security
cameras. The company was recently awarded the Australian Achievers
Award and currently employs 8 highly trained staff offering expert
WHAT BENEFITS DO YOU OFFER CAPRICORN MEMBERS?
advice together with fantastic customer service. With over 30 years
Capricorn Members have the peace of mind that they are dealing with a
experience in electronic security, Cowley Security has established
company that has over 30 years experience in providing efficient service
themselves as a leading Australian business in commercial security
for all their security needs. Cowley Security offer competitive pricing
protection.
as well as Capricorn Bonus Point offers at various times throughout the
DISTRIBUTION CHANNEL/AREAS
year. They also offer free monitoring periods. Cowley Security pride
Through it's well established distribution network, Cowley Security
themselves on doing the job once and doing it right.
offers their products and services throughout Victoria and Tasmania.
Location: blacktown, nsw
9 Years as a Capricorn PREFERRED Supplier
www.heartlandparts.com.au
Zones Serviced
NSW & ACT
heartland parts
BACKGROUND
Heartland Parts started from humble beginnings in 1934. Since
then the company has grown substantially and now employs 380
staff across 9 locations with a centralised administration facility and
parts distribution operations. The Heartland group has partnerships
with 13 marques; Holden, Ford, HSV, Hyundai, Mitsubishi, Suzuki,
Kia, Dodge, Chrysler, Jeep, Fiat, Alfa Romeo and Great Wall.
In addition they have partnered with major consumables and
parts companies including PPG and Mirka consumables, AC Delco
mechanical parts and batteries. Heartland Parts is a Capricorn
Million Dollar Preferred Supplier and is the 2012 Holden Trade Club
Winner.
PRODUCTS/SERVICES
The Heartland Parts warehouse holds $4 million of stock at any
one time. The company has four specialist parts representatives
that cover the NSW and ACT regions. Heartland Parts welcome all
new Capricorn Members with mailout introduction letters and also
actively advertise in the monthly Sparks magazine.
The Heartland Parts group stock Holden, Hyundai, Mitsubishi,
Through their extensive supply chain network, Heartland Parts
distribute parts throughout NSW and ACT metro and country areas.
Capricorn Members can take advantage of a number of benefits
when dealing with Heartland Parts including:
• NSW metro same day service and NSW country overnight
service
Suzuki, KIA, Jeep, Chrysler, Dodge, Fiat, Alfa Romeo, HSV and
• Holden & Ford Trade Club pricing
Great Wall. They also partner with AC Delco mechanical parts and
• Competitive pricing on exchange parts, for example, bars and
Batteries and PPG and Mirka consumable.
headlamps
• Monthly specials on mechanical parts at all franchises
Zones Serviced
nationwide
Location: various throughout australia
7 years as a Capricorn PREFERRED Supplier
www. iinet.net.au/business
iinet
BACKGROUND
iiNet is Australia’s second largest DSL Internet Service provider
and the leading challenger in the telecommunications market.
iiNet offer a complete suite of reliable, cost-effective products
and services including Internet, Hosted Voice, VPN, email, cloud
and mobile. Their Hosted Microsoft Exchange email solution was
also awarded Microsoft’s SaaS Hosting Partner of the Year in 2013
and were a 2014 finalist. Founded in 1993, iiNet have grown to
employ more than 2,500 staff across three countries, of which 80%
directly service our customers.
• Mobile phones and plans
iiNet’s award-winning, round-the-clock customer service has resulted in
• Mobile Data
global recognition, winning the 2014 Contact Centre of the Year award
in Perth and Melbourne. They also have the highest customer promoter
• Web Hosting services
score in the telecommunications industry.
Their vision is to lead the market with services that harness the
iiNet service businesses Australia-wide in all industry verticals. iiNet has
potential of the Internet and then differentiate with award-winning
seven offices across Australia in Perth, Adelaide, Melbourne, Canberra,
customer service.
Sydney, Brisbane and Hobart.
PRODUCTS/SERVICES
Through its fully owned subsidiary Internode, iiNet has been connecting
• High bandwidth symmetrical services such as SHDSL and Fibre
Broadband Service
• Multi-site Private Networks
• Corporate Internet
• Business Cloud
• Hosted Microsoft Exchange Email Service
• Business Voice
the automotive industry for years, from small independent workshops
through to large multi-site organisations.
• Competitive pricing
• Comprehensive range of products and services
• High value service
• Second to none award-winning customer service
just commodore spares
BACKGROUND
Just Commodore Spares was established in 1991. They currently
operate out of four retail outlets in Thebarton, Port Adelaide, Gilles
Plain and Salisbury South in South Australia. The original business
specialised in Holden Commodores however, they have expanded
their range to include Astra, Barinas, Commodore, Crewman, Cruze,
Captiva, HSV, Monaro, Statesman and Rodeo to move in line with
customer demands. Just Commodore Spares employ 12 staff and hold
Green Stamp Accreditation.
PRODUCTS/SERVICES
Just Commodore Spares specialise in dismantling passenger, 4WD and
commercial vehicles. In addition to a huge stock of used parts from
cars that are dismantled on site, Just Commodore Spares also stock
new and reconditioned spare parts.
Parts include engines, transmissions, differentials, interior parts,
panels, glass, suspension, wheels and accessory parts.
Their interactive website allows for customers to search for parts in
their huge online library. If you are unsure of a particular part, their
staff have a wealth of knowledge and are able to assist customers
with technical expertise and the highest level of service.
Just Commodore Spares operate out of four convenient locations in
Location: salisbury, SA
19 years as a Capricorn PREFERRED Supplier
www.justcommodorespares.com.au
Zones Serviced
sa
• Premium Quality Product
South Australia.
• Spare parts from Holden, Toyota, Ford, Mitsubishi, Mazda, Isuzu
and Nissan
• Online service
Through their four retail outlets and supply chain network, Just
• 4 locations across South Australia
Commodore Spares distribute throughout South Australia and the
Northern Territory.
• Inventory software
• Knowledgeable sales staff
TATBiz
Selling Major Repairs and Diagnostics
Selling is an art and traditionally, it was an
If the workshop can generate this mindset,
art that was rarely found in an aftermarket
the rest of the selling process looks after
automotive workshop.
itself – almost.
In days gone by, little art was required to
The reality is that most customers don’t
book a car in for a service or repair. Cars
want to spend money on their motor cars,
were much more understandable, for both
even if they have money.
the customer and the workshop, but those
days are now long gone.
aware of how much of their money is going
These days, whether they think they are
to be spent before any repairs, quoting or
salespeople or not, almost every workshop
diagnostic work is done. Always obtain a
or service centre uses some kind of sales
commitment for a certain figure before
technique to convince customers that a
proceeding with any repairs or diagnostic
sometimes very expensive repair needs to
work.
be carried out on their car.
If dealing with a customer who has already
The selling process actually begins well
had their car looked at or quoted by another
befor e the customer drives into the
workshop, don’t assume they are just
driveway.
another price shopper.
In fact, the way a workshop presents itself
There may be many reasons they are
can determine the type of customer they
continuing to ring around. Ask the customer
will attract.
where they had taken their car previously,
If a workshop looks cheap and nasty, it
will naturally attract cheap customers. And
cheap customers are time consuming and
and why they are not letting them do the
repair. This will allow you to deal with their
objection.
costly for a workshop, because the job of
People don’t buy because it’s expensive,
selling repairs or diagnostics becomes so
they don’t buy because they didn’t see value
much harder if all the customer is expecting
in what the workshop was trying to sell.
is a cheap fix for any problem.
One of the biggest misunderstandings
Workshop owners or managers need to
between workshop and customer is that a
make conscious marketing decisions about
customer believes that whatever quote you
the type of customer they wish to attract
give, is a quote for the work that will fix the
and having made the decision, everything
problem, whatever it takes.
they do at the workshop, from the look of
the business from the street, to the quality
of staff and their communication skills, will
need to be tailored to attracting the target
customer.
"One hundered
percent clarity
between the
workshop and
the customer is
essential."
With all jobs customers should be made well
A workshop must project a powerful image
and a level of confidence which says, ‘We
know how to do it, and we do it well – better
than the others.’
If a c us tome r walk s away with this
perception of what the quote covers, it
means that neither of you are on the same
page. One hundred per cent clarity between
the workshop and customer is essential.
So now is the time to review the look of
your business and your communication
techniques.
For more business resources and information on our
coaching programs go to www.tatbiz.net.au/resources
Technical SupporT Through capricorn
All Capricorn Members receive complimentary access to technical specifications provided by Autodata. This
valuable everyday information includes lubricants, capacities, tightening torques, AC weights, brake thicknesses
and more.
To view technical specifications, login into www.capricorn.coop and click on Autodata. For more information on
full access to Autodata go to www.autodata.com.au.
Known Fixes and Bulletins
Jeep Wrangler (JK) (07-)
Problem
XXXXX
XXXXX
XXXXX
XXX
XXXXXX
VIN:GH5J82G2Z4S125
XXXXX
XXXXX
XXXXX
XXX
XXXXXX
•
Battery discharging while driving.
Cause
•
Faulty circuit in engine control module (ECM).
Remedy
•
AD122192
XXX
XXXXXX
Carry out electrical, mechanical and component tests
(as applicable) to eliminate any other possible cause(s).
If no fault(s) found: Fit new engine control module
(ECM).
CE
N
A !
H
T C OOK
S
LA O B
T
australian auto
aftermarket expo
ACCOMMODATION AND EXCLUSIVE
COCKTAIL EVENING FOR MEMBERS
Stay for 1, 2, 3, or 4 nights between Wednesday 15 and
Sunday 19 April 2015 at Oaks WRAP on Southbank, Melbourne
• 1 bedroom apartment = $225 per night
• 2 bedroom apartment = $345 per night
Complimentary invite to the Capricorn cocktail party on
Friday, 17 April from 5pm – 7pm.
Package prices do not include a ticket to the Australian Auto Aftermarket Expo
1800 655 077
[email protected]
www.capricorn-travel.com.au
Capricorn Travel Australia Pty Ltd / ATAS Accreditation No: A10552 | ACN 008 926 645
Your one stop
risk solution.
All of your risk protection from your one
trusted provider.
Capricorn Risk Solutions is your one stop shop for your
business protection needs. With access to a wide range of
mutual and insurance products and services, it’s just easier
with Capricorn.
Find out how Capricorn can help you.
1800 007 022 | [email protected] | www.capricornrisk.com
For the best
interests of
our members
RISK SERVICES
Products sold through Capricorn Risk Services Pty Ltd are: (i) discretionary risk protection products issued by Capricorn Mutual Ltd; and (ii) general insurance
products issued by a range of insurers and brokered through Capricorn Insurance Services Pty Ltd. Before deciding to acquire any product you should consider the
Product Disclosure Statement available from Capricorn Risk Services Pty Ltd to see if the product is appropriate for you
CAPRICORN CLASSIFIEDS
Classifieds Advertising Guidelines
Do you have a business for sale, equipment that you need to get rid of, or are you just looking for a part that you haven’t been able to find? If the
answer is yes, then you should advertise in the Capricorn Classifieds, it’s FREE to do so. See below for details.
• The Capricorn Classifieds are for Capricorn Members to advertise to
Capricorn Members only and payment is to be organised between
advertiser and purchaser.
• Classifieds are on a first come, first serve basis. Depending on the
number received, your classified may not appear immediately.
• Parts or equipment that relate to your business only may be
advertised.
• No positions vacant.
• Businesses for sale may be advertised.
• Cars for sale cannot be advertised.
Auto Electrical Business,
Scottsdale N.E. TAS
Est 10 years, great clientele , lease
negotiable. Only auto electricial business in
the area.
• No pictures to be submitted.
• By submitting the Online Capricorn Classifieds Ad Form, you
acknowledge that the price of any goods or services shown is
inclusive of GST.
Mechanical Workshop,
Chiltern VIC
Operating since 1980. Nice town location.
Large workshop, room to expand, 2 hoists.
Mechanical Workshop, MidNorth Coast NSW
Est. 28yrs. Owner retiring, 4 hoists, fully
equip WS. Great turnover and good cust.
Price negotiable. Ph: Mark 0427 261 236
base. Long lease w/option to buy. WIWO
Workshop Equipment,
Dandenong South VIC
Scanner, Milford NZ
Ph: Chris 0415 709 214
Eco-Tec Exhaust Gas Analyser. Italian made,
year old. All leads and carry case. $9,990.
5-gas printer, measures oil temp, engine
Save on new RRP of $15,755
rpm, used GC. New $5k+, sell $3,300 ONO.
Ph: Shane (09) 489 7707
Ph: Danny 0429 051 270
Photos available. Ph: 0407 951 990
Workshop Equipment,
Dandenong South VIC
BulletPro Coolant flush machine, vacuum/
air operation, waste/new coolant cylinders,
adapters, used GC, new $3k+, sell $1,100.
Autologic VAG (VW-Audi-Skoda) scanner. 1
Service Centre/Workshop
Waikato NZ
Go fishing. Lifestyle workshop. Profitable
business, small investment. Owner
operated. Room to expand. See Trade Me
793537392. $85k +stock+GST (if any)
$260k incl. stock and equip.
Workshop Equipment,
Sydney NSW
Bosch FSA 720 engine and vehicle system
analyser. Near new and fully featured.
Ph Eddie 0427 975 092
WANTED: Car Parts, NZ
1999 Toyota Prado kzj95r drivers side
master window switch (two plug) wanted
in good operating condition.
Ph: Daniel 027 6882432
Photos available. Ph: 0407 951 990
Ph: Eve 021 182 1834
Auto Centre, Mapua NZ
Mechanical Repairs, Coffs
Harbour NSW
Located in seaside village. Good growth
Mechanical Workshop,
North Sunshine VIC
Sea change, large fully equip workshop,
Located in north sunshine, this fully equip
est. 24yrs, great customer base, great T/O
workshop has a high turn over and good
and profit, long lease. $165k+stock.
profit. Owner retiring. Phone for details.
Ph: (07)3106 3811
Ph: 0413 587 608
Automotive Retail & Repair,
Boort VIC
Roller Brake & Shock
Absorber Tester, Rolystone
WA
prospects. Est 25yrs. Excellent reputation.
Repeat client base. Professionally presented
leased workshop. Business and plant $250k
+GST. Info pack available email
[email protected]
Auto Repair Workshop, Paihia,
Bay of Islands NZ
Roadworthies, wheel alignments, servicing,
5 mins from beachfront. Profitable business,
diagnostic work and major repairs. Seller
WOFs, auto and small machinery repairs.
of tools, lubricants, fuel, parts and small
2 acre property, 3 bdrm home and 1 bdrm
engines. great profit maker, T/O $750k+.
cottage. Owner operated. Trade Me listing
Great loc. Ph: Greg 0428 167 127
3 tonne axle load. 4WD capable. Above
ground or inground install.
Ph: Eddie 0427 975 092
471395193. Ph: Rod (09) 402 8272
How to Advertise in the Capricorn Classifieds
1.
2.
3.
Email [email protected] with the following details: your Member number, business name, contact details and details of your advert (no more than 30 words).
Capricorn must receive your classified by the 16th of the month preceding the publication month. If we have not received your classified by this date it will be
published in the following month depending on the number of adverts received.
Check out your ad and fellow members’ ads in the next edition of Ignition.
Editor: Vick Skivinis | Design: Adelle Cousins
Capricorn Society Limited
Email: [email protected]
ACN 008 347 313
Publisher's General Disclaimer
All information, material and content contained in this edition of Ignition is provided or sourced by Capricorn Society Limited (“Capricorn”) for general
information only and is not intended to be advice or comment on any particular matter or subject. Before acting on any information you should consider
the relevance of it to your own circumstances and, if necessary, take professional advice.
Capricorn makes no representation or warranty as to the accuracy, completeness or reliability of any material (including, without limitation, any third party
supplier advertisement in respect of which Capricorn merely acts as a conduit) included in this edition of Ignition. To the fullest extent permitted by law
Capricorn, its officers, employees, agents and representatives disclaim any and all liability to you or any other person for any loss or damage whatsoever
connected with: (i) reliance on material in Ignition; or (ii) inaccuracy, error or omission in material in Ignition.
Capricorn, Capricorn…it’s just easier!, Ignition, Capricorn Travel, Capricorn Mutual and the boomerangs device are trademarks or registered trademarks
of Capricorn.
If you have any news or information that you think would be of interest to your fellow members, please send the information to Capricorn via fax on
1800 227 329 (Australia) or email [email protected].
Postal Address: Locked Bag
3003, West Perth WA 6872
Registered Office Australia:
28 Troode Street,
West Perth WA 6005
Phone (08) 6250 9500
Fax (08) 6250 9569
General Enquiries 1800 999 233
Members Freecall 1800 EASIER
Suppliers Freecall 1800 005 322
Rewards
BONUS REWARD POINTS
Members can earn more reward points by supporting Suppliers who offer Bonus Reward Points. Every time you make an
eligible purchase from a Capricorn Preferred Supplier you earn 1.5 points per dollar spent. When you see a supplier offering
Bonus Reward Points you get 1.5 points per dollar spent on eligible purchases plus the Bonus Reward Points. By taking
advantage of these offers your reward points balance will grow even faster.
*Refers to offers for selected product(s) only. Contact the Capricorn Preferred Supplier for details.
VICTORIA/TASMANIA
HIFLO DIESEL
500 Bonus Reward Points 'selected products'*
G.C.G. TURBO'S
COWLEY SECURITY PTY LTD
DYNAMIC TYRES PTY LTD
FERNTREE GULLY RADIATOR CENTRE
HOPPERS EXPRESS CYLINDER HEAD
ALL HEAD SERVICES
JUSTOYOTA SALES VICTORIA
1 Bonus Reward Point per $ spent
ULR AUTOMOTIVE GROUP PTY LTD
1.5 Bonus Reward Points per $ spent
WELCH AUTO PARTS
PRESTON MOTORS
2 Bonus Reward Points per $ spent
RITTER AUSTRALIA
WESTERN AUSTRALIA
DRIVESHAFT BALANCING SERVICES
1 Bonus Reward Point per $ spent
GOODCHILD ENTERPRISES
500 &/or 200 Bonus Reward Points 'selected
products'*
quEENSLAND
G.C.G. TURBO'S
JEEEPART RECYCLERS
BRISBANE CYLINDER HEAD SERVICE
2,500 Bonus Reward Points 'every invoice issued'
ALL HEAD SERVICES
GSA WHOLESALE SUSPENSION P/L
2 Bonus Reward Points per $ spent 'selected products'*
BLACKWOODS
Various Bonus Reward Points offers on 'selected
products'*
POWER WINDOWS PLUS
national
AUTODATA AUSTRALIA
WORKSHOP SOFTWARE
AUTOMATE TRAINING
HOTSTART SOFTWARE
REPCO
1 Bonus Reward Point per $ spent 'selected products'*
ASHDOWN-INGRAM
1.5 Bonus Reward Point per $ spent 'selected products'*
DON KYATT SPARE PARTS VIC
1.5 Bonus Reward Points per $ spent 'selected
products'*
SOUTH AUSTRALIA
JUST WRECKING TOYOTA PTY LTD
EQUIPE AUTOMOTIVE PRODUCTS
3 Bonus Reward Points per $ spent 'selected products'*
DYNAMIC TYRES
ALL HEAD SERVICES
NEW SOUTH WALES
G.C.G. TURBO'S
AAA RADIATOR SPECIALISTS
KUMHO TYRES (NSW)
2 Bonus Reward Points per $ spent 'selected
products'*
SUTTONS MOTORS (ARNCLIFFE)
50,000 Bonus Reward Points 'selected products'*
ALL HEAD SERVICES
HIFLO DIESEL
SUTTONS PARTS
3 Bonus Reward Points per $ spent 'on selected
products*, only offered to Members registered at NSW
Dinner & Display'
CENTURY YUASA
Up to 15,000 Bonus Reward Points 'refer to Sparks
for details'*
Important Note to Suppliers
Whilst we endeavour to list all offers we can only list bonus point offers that we are aware of at time of publication deadline. Suppliers need to
advise by email separately [email protected] with the subject line BONUS POINT OFFER by the 15th of the prior month to ensure that any
offers are listed in Ignition. For further information on how to run a Bonus Reward Points Promotion, please contact a Business Development
Manager in your area from the list below.
Western Australia —
Dave McCluskey 0438 415 184
Rod Searies 0427 493 421
New South Wales/ACT — Mark Wilson 0438 415 185
Rob Mildenhall 0459 096 261
South Australia/NT — Steve Bowes 0417 801 207
Victoria/Tasmania —
Queensland — New Zealand —
Darryl Richards 0467 727 599
Peter Grasic 0438 415 183
Chris Nicol 0418 199 807
Troy Hillway 0438 415 180
Andrew Baird 021 753 223
FUN
ZON
E
Spot the
Difference
Have a close look at these two photos and see if you can spot
the five differences between them. Jot the differences down
and either fax or email the answers to us to be in the running
to win 4,000 Reward Points for first prize and 2,000 Reward
Points for second prize. Entries received via email earn
double the Reward Points. Email your answers to
[email protected] or fax your answers to
1800 227 329. Entries must be in by 31 March 2015.
*The winners will be selected by lucky hat draw of correct entries. Please
ensure you include your member number and email when submitting your
entry.
1.
2.
3.
4.
5.
Member #
Email
February Winners
February Answers
1st Prize – 4000 Reward Points
Red car is purple
Number plate is different
Driver’s side headlight missing
Yellow line on floor missing
Capricorn sign on wall
General Highway Motors
2nd Prize – 2000 Reward Points
Briffa’s Auto Airconditioning
Word
Hunter
Welcome to Word Hunter! The 15 listed
words below are hidden in the jumble and
could be printed horizontally, vertically,
diagonally or even backwards. Take some
time out and see if you can find all 15 words
Good luck!
sema
drive
motor
engine
power
boost
drag
speed
revs
torque
spark
tour
road
wheel
drift
Earn 3 reward
points per $1
spent in March
All eligible purchases that
currently earn 1.5 Capricorn
reward points will earn an
additional 1.5 reward points in
March 2015.
Capricorn is providing even
greater rewards back to you, as
Members.
Remember Capricorn is your business, the more you
spend, the more you earn, the more you are
rewarded.
Rewards Program Terms and Conditions apply.
Visit www.capricorn.coop under About_Terms and
Conditions.
For the best
interests of
our members
For more information contact us.
1800 327 437 | www.capricorn.coop
Capricorn Society Limited (ACN 008 347 313)

1971 LC Torana - Capricorn Coop

Transcription

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