Chapter 18: Dental Hygiene Diagnosis and Care Planning
Transcription
Chapter 18: Dental Hygiene Diagnosis and Care Planning
Chapter 18: Dental Hygiene Diagnosis and Care Planning By Dianne L. Sefo, RDH, BA, and Lisa B. Stefanou, RDH, BS, MPH Learning Objectives The student dental hygienist and dental hygiene professional will learn the following key objectives from this chapter: 1. Identify and define the dental process of care model and describe each phase. 2. Discuss the purpose and determining factors of a dental hygiene diagnosis. 3. Determine the various periodontal disease classifications. 4. Identify components and define the important uses of the dental hygiene care plan. 5. Determine various alternatives for an individualized dental hygiene care plan. 6. Identify various patient and clinical considerations when developing an individualized dental hygiene care plan. 7. Discuss principles that will enable patients to make informed decisions. Overview Oral health care should be based on a process that includes: assessment, diagnosis, planning, implementation and evaluation. All phases in the dental hygiene process of care are essential to help the patient acquire and maintain good oral health. The dental hygiene diagnosis allows for the identification of appropriate treatment options with the use of evidence-based decision making. These interventions are arranged and sequenced in a formal written care plan to provide a guideline for care, an educational tool for patients, communication within the dental team and a legal document for informed consent prior to treatment. Dental Hygiene Process of Care The Dental Hygiene Process of Care Model1 includes (for reference, see Diagram 18.1 on page 45): • Assessment – Full review of the patient’s systemic and oral health. • Dental Hygiene Diagnosis – Identification of oral health needs that can be treated with dental hygiene interventions. • Planning – Sequential care plan that is based on the patient’s specific dental hygiene oral needs. • Implementation – Educational, preventive and therapeutic interventions. • Evaluation – Determination of effectiveness. 44 SAVVY SUCCESS Achieving Professional Excellence and Career Satisfaction in the Dental Hygiene Profession Volume II: Patient Care © 2012 Christine Hovliaras. All Rights Reserved. Over time, evaluation is ongoing, altering each phase in the process of care as the conditions of the patient’s oral health needs change.1 Integration with Comprehensive Dental Hygiene Diagnosis and Care Plan The dental hygiene diagnosis and care plan are integral parts of the dental hygiene process of care. This ensures accurate identification of patient needs and interventions that are within the proper scope of dental hygiene practice using professional clinical judgment. Evidence-Based Decision Making Healthcare professionals such as dental hygienists must be able to derive valuable information from scientific literature and use quality evidence from current research to help make the best possible decision(s) when providing care for specific clinical circumstances. A well defined clinical question is developed by the dental 45 SAVVY SUCCESS Achieving Professional Excellence and Career Satisfaction in the Dental Hygiene Profession Volume II: Patient Care © 2012 Christine Hovliaras. All Rights Reserved. hygienist that is related to diagnosis, prognosis, cause/problem or treatment. There are four elements of an evidence-based question, referred to as PICO: 1. Patient or problem 2. Intervention, cause or prognosis 3. Comparison or control 4. Outcome or outcomes Evidence-based decision making is an approach to treatment that relies on the role of individual professional judgment. It integrates clinical and patient factors with thorough, unbiased clinical research reviews and current scientific evidence to make quality clinical decisions for individual patients. It is important to critically evaluate research evidence in scientific literature to determine validity and clinical applicability. 2 Analysis of Assessment Data The gathering of information in regard to the patient’s overall health status and the analysis of the objective and subjective assessment data must occur before the dental hygiene diagnosis can be formulated. Assessment findings include: • Medical, physical and psychological status; • Chief complaint; • Periodontal, dental caries and oral cancer status; • Periodontal, dental caries and oral cancer risk factors; • Oral habits (e.g. tobacco use, bruxism); • Oral hygiene status, knowledge and ability; and • Patient expectations of oral health. Identification of Oral Health Needs After careful collection and study of the assessment data, the dental hygienist is able to identify the oral health needs of the patient. These needs are specific to each patient and the foundation for the dental hygiene diagnosis. Dental Hygiene Diagnosis The importance of use of the dental hygiene diagnoses may be defined as an analysis of the cause and nature of an existing or potential health problem or situation that a dental hygienist is qualified, educated and licensed to treat. The dental hygiene diagnosis provides the following functions: • Classifies dental hygiene priorities. • Coordinates dental hygiene interventions to meet highest priority needs of the patient. • Provides a common language and creates a basis for communication and understanding between the dental hygienist and other dental team members. • Guides the formulation of the dental hygiene care plan. • Basis for evaluation of expected outcomes of interventions. 46 SAVVY SUCCESS Achieving Professional Excellence and Career Satisfaction in the Dental Hygiene Profession Volume II: Patient Care © 2012 Christine Hovliaras. All Rights Reserved. It is the professional responsibility of the dental hygienist to formulate a dental hygiene diagnosis. This provides the foundation for the development, implementation and evaluation of the dental hygiene care plan to provide comprehensive quality oral health care.1,3-6 Dental Hygiene Diagnostic Statements The dental hygiene diagnosis is made up of one or more diagnostic statements depending on the number of conditions the patient is present with. Components of a diagnostic statement are determined by the diagnostic model that is being followed. Dental Hygiene Diagnostic Models Dental hygiene diagnostic models provide an objective guideline for the formulation of diagnosis and intervention. These models have emphasis on the patient’s overall health, which is also the basis for nursing diagnostic models. Medical and dental models tend to have a narrower focus on disease and pathology (for reference, see Table 18.1 Dental Hygiene Diagnostic Models on page 48). 47 SAVVY SUCCESS Achieving Professional Excellence and Career Satisfaction in the Dental Hygiene Profession Volume II: Patient Care © 2012 Christine Hovliaras. All Rights Reserved. 48 SAVVY SUCCESS Achieving Professional Excellence and Career Satisfaction in the Dental Hygiene Profession Volume II: Patient Care © 2012 Christine Hovliaras. All Rights Reserved. Periodontal Diagnosis A guide to periodontal disease classification is shown in Table 18.2 is shown below and on pages 49-52.7 49 SAVVY SUCCESS Achieving Professional Excellence and Career Satisfaction in the Dental Hygiene Profession Volume II: Patient Care © 2012 Christine Hovliaras. All Rights Reserved. 50 SAVVY SUCCESS Achieving Professional Excellence and Career Satisfaction in the Dental Hygiene Profession Volume II: Patient Care © 2012 Christine Hovliaras. All Rights Reserved. 51 SAVVY SUCCESS Achieving Professional Excellence and Career Satisfaction in the Dental Hygiene Profession Volume II: Patient Care © 2012 Christine Hovliaras. All Rights Reserved. Determining Current Periodontal Status The current periodontal status is not limited to current periodontal conditions, such as pocket depths, gingival tissue conditions, mobility, furcation involvement or exudate. The periodontal status is also determined by previous conditions and risk factors for onset or progression of disease. 52 SAVVY SUCCESS Achieving Professional Excellence and Career Satisfaction in the Dental Hygiene Profession Volume II: Patient Care © 2012 Christine Hovliaras. All Rights Reserved. Dental Hygiene Prognosis Determining Factors: • • • • Systemic and oral health status. Causative and contributing risk factors. Patient motivation and commitment to oral hygiene care and preventive regimen (e.g. keeping recare appointments, practicing home care educational techniques, refraining from tobacco use, etc.). Available interventions and chosen treatment. Expected Outcomes: There are expected outcomes that the dental hygienist should either hope to see in a first-time patient or hope to see in patients on a care regimen specific to their oral health condition. The hygienist should expect a reduction in dental plaque, no bleeding upon probing, reduced pocket depths, stable level of attachment, decrease or no change in mobility, decreased swelling and edema and pink, firm and stippled free gingiva. It is ideal for no demineralization or carious lesions to be present. 8 In order to maintain good oral health, dental sealants should be placed and iatrogenic factors (calculus, restoration overhangs) should be eliminated. The patient should be encouraged to reduce the intake of sugary foods and beverages, obtain a tobacco free status, achieve remineralization by daily fluoride use and comply with a daily care regimen to improve plaque score. Regular or suggested recare appointments should also be reinforced by the dental team. Dental Hygiene Care Plan Importance of Use: The dental hygiene care plan is used in today’s office to identify and prioritize current and potential dental hygiene care needs of individualized patients. It aids in the establishment of goals, nature of treatment, cost and patient commitment to ensure success. The care plan also determines interventions and outcomes to meet the dental hygiene care needs. It is recommended to provide a checklist to ensure all planned interventions are completed (for reference, see Form 18.1 Dental Hygiene Care Plan on pages 54 - 55 and Table 18.3 Integration with Dental Care Plan on page 56. 9 Components: • • • • • • • • Demographic data (patient name, clinician name, date of written plan, etc.); Assessment findings; Dental hygiene diagnosis; Periodontal status; Planned interventions (clinical treatment, preventive measures, patient education, oral hygiene instructions, cost of treatment); Oral hygiene care goals; Appointment plan; and Re-evaluation. 53 SAVVY SUCCESS Achieving Professional Excellence and Career Satisfaction in the Dental Hygiene Profession Volume II: Patient Care © 2012 Christine Hovliaras. All Rights Reserved. 54 SAVVY SUCCESS Achieving Professional Excellence and Career Satisfaction in the Dental Hygiene Profession Volume II: Patient Care © 2012 Christine Hovliaras. All Rights Reserved. 55 SAVVY SUCCESS Achieving Professional Excellence and Career Satisfaction in the Dental Hygiene Profession Volume II: Patient Care © 2012 Christine Hovliaras. All Rights Reserved. When dental treatment extends over a long period of time, periodic dental hygiene care should occur to monitor and maintain the success of the patient’s oral hygiene. When determining the sequence of dental hygiene care, first determine the area of pain that requires the highest priority for patient care and identify the severity and extent of the oral care condition. Additionally, oral hygiene care must be controlled for effective dental hygiene interventions, the dentist must consult with the patient if antibiotic prophylaxis premedication needs to be prescribed and if the patient has a physical disability and how to handle their appointment. 56 SAVVY SUCCESS Achieving Professional Excellence and Career Satisfaction in the Dental Hygiene Profession Volume II: Patient Care © 2012 Christine Hovliaras. All Rights Reserved. Considerations for Dental Hygiene Care Patient Considerations: Patient motivation helps determine the success of treatment. Patients that express eagerness or ability to actively participate in the development of goals, priorities, interventions and appointment planning will more likely comply with recommendations. It is important to educate patients of their critical role in their oral health. Those with a lower socio-economic background tend to lack access to care, a basic level of health literacy and are less likely to be aware of prevention and intervention options. Barriers of care may include cost, pain, fear, language and physical ability. Clinical Considerations: When implementing dental hygiene care, pre-procedural bacterial reduction is recommended and can be accomplished by patient brushing and flossing prior to dental procedures. If this is not feasible, vigorous rinsing for one minute with an antibacterial mouthwash is beneficial. Water will have some effect on bacteria, but chlorhexidine gluconate has the highest substantivity of the antimicrobial rinses. The removal of loose debris and lowering the bacteria in aerosols reduces the potential for bacteremia. Use of anxiety and pain control medications can be considered to control patient discomfort during treatment procedures. Greater patient comfort encourages patient compliance with recommended interventions and future appointments. Case Presentation Purpose: Before the dental hygiene care plan is implemented, it must first be discussed with the dental team and explained to the patient. The dental hygiene care plan is integrated with the dental care plan for complete intervention to meet all the patient’s oral health needs. It is important for the patient to understand the care plan in its entirety to help reinforce the patient’s role in reaching oral health goals and to give informed consent for treatment. Principles to Follow: As mentioned in Chapter 13: Business Etiquette in Dental Hygiene Practice, helping a patient to understand the care plan requires the patient to be in an upright position, face to face with the clinician. Place patients in an upright position with the clinician facing them directly. Use positive voice modulation and facial expression, be clear and present important information regarding their dental health in an accurate and concise manner, using terminology that patients should understand. The dental hygienist should let patients know that he or she is interested in improving their oral health needs. The development of the dental hygiene care plan should include existing systemic and dental health conditions and related causative and contributing factors, planned interventions and appointment sequence, desired outcomes of treatment and provisional prognosis, risks and benefi ts of all treatment options the patient’s role and responsibility in care, potential risks if part or all of recommended treatment is not completed, treatment alternatives, the patient’s right to decline care, treatment cost, and recommendations for referral to other 57 SAVVY SUCCESS Achieving Professional Excellence and Career Satisfaction in the Dental Hygiene Profession Volume II: Patient Care © 2012 Christine Hovliaras. All Rights Reserved. healthcare providers if necessary. Use visual aids (e.g. pictures from intraoral camera, models, etc.) to help patients participate in the planning and setting of goals. Then give the opportunity for questions and be prepared to answer. Assess the patient’s understanding and re-educate as often as needed. It is important to obtain the signed informed consent. Informed Consent Purpose: Informed consent is a process by which a patient agrees to the proposed treatment after given the knowledge that will allow shared decision making from a complete case presentation. Patients have the right to be informed about the risks and benefi ts of planned procedures. The purpose of an informed consent is to satisfy legal and ethical responsibilities for care and as an agreement for therapy. Informed consent that is obtained orally may be proved by “habit” testimony, but this does not provide record of the patient’s signature, making it more difficult to establish validity than written consent. Implied consent applies to assessment procedures, assessment analysis and care planning when a patient is present in the dental chair. Principles of Informing: In order to obtain informed consent, the clinician must first assess the patient’s ability to give informed consent. Forms should be written in large print or in the patient’s primary language if necessary. Use terminology that can be understood by the patient and re-educate as often as needed. Give the opportunity for questions and be prepared to answer. Document all relevant information and keep the signed form in the patient’s records. The informed consent form should include date and signature by patient or guardian and clinician on the care plan before the implementation of care. Give the patient a copy to take home. It is necessary to be familiar with informed consent laws that apply as the statutes governing vary from state to state.10-12 Informed Refusal Form Content: Informed refusal form is completed when a part or entire care plan is declined by the patient. It should include the proposed dental and dental hygiene care plan, risks that may occur without treatment, procedures that are being refused, date and signature. Considerations for Communication Impairments: As discussed earlier, it is advised to use simpler terminology, large print, and/or patient’s primary language. Be culturally aware by researching potentially conflicting beliefs or values before communicating with the patient. Again, assess the patient’s ability to give informed consent. If a cognitive impairment is present, which may be due to age or disability, consult and obtain consent from the caregiver or legal guardian. Summary Dental hygiene care plan is based on a process that includes assessment, dental hygiene diagnosis, planning, implementation and evaluation. Due to the various treatment options, evidence can be used as guidance to tailor to the patients’ individual needs. The care plan should be discussed with other members of the dental team before 58 SAVVY SUCCESS Achieving Professional Excellence and Career Satisfaction in the Dental Hygiene Profession Volume II: Patient Care © 2012 Christine Hovliaras. All Rights Reserved. presenting to the patient to keep the team coordinated. The evidence-based literature provides sound scientific principles as guidance in all the phases in the process of care. All of these concepts must be used from inception to commencement of treatment. References 1. Mueller-Joseph L, Petersen M. Dental Hygiene Process: Diagnosis and Care Planning. Albany: Delmar; 1995:9-14. 2. Forest JL, Miller SA. Evidence-based decision making in action: Part 1 – Finding best clinical evidence. J Contemp Dent Pract. 2002; 3(3):10-26. 3. American Dental Hygienists’ Association. Position Paper: Dental Hygiene Diagnosis. June 2005. Available at: http://www.adha.org/downloads/DHDx_position_paper.pdf. Accessed June 5, 2009. 4. Gurenlian JR. Diagnostic decision making, in Woodall, I.R., ed. Comprehensive Dental Hygiene Care. 4th ed. St. Louis: Mosby; 1993:361-370. 5. Darby ML, Walsh MM. Application of the human needs conceptual model to dental hygiene practice. J Dent Hyg. 2000 Summer; 74:230. 6. Williams KB, Gadbury-Amyot CC, Bray KK, Manne D, Collins P. Oral health-related quality of life: a model for dental hygiene. J Dent Hyg. 1998 Spring; 72:19-26. 7. Armitage GC. Developments of a classification system for periodontal diseases and conditions. Am Periodontal. 1999;4:1-6. 8. Wilkins EM, Dental hygiene diagnosis and care planning, Clinical Practice of the Dental Hygienist. 10 th ed. Philadelphia: Lippincott Williams and Wilkins; 2009: 364. 9. Weinberg MA, Westphal C, Froum SJ, Palat M. Comprehensive Periodontics for the Dental Hygienist. 2nd ed. New Jersey: Pearson Prentice Hall; 2006:317-325. 10. Odom JG, Bowers BD. Informed consent and refusal, in Weinstein, B.D. Dental Ethics. Philadelphia: Lea & Febiger; 1993:65-80. 11. Pape T. Legal and ethical considerations of informed consent, AORN. J. 1997;65:1122. 12. Fitch P. Cultural competence and dental hygiene care delivery: Integrating cultural care into the dental hygiene process of care. J Dent Hyg. 2004 Winter; 78:11. Recommended Reading 1. American Academy of Periodontology. Position paper: Periodontal maintenance. J Periodontol. 2003; 74: 1395-1401. 2. American Academy of Periodontology. Treatment of plaque-induced gingivitis, chronic periodontitis and other clinical conditions. J Periodontol. 2001; 72: 1790-1800. 3. Anderson JD. Applying evidence based dentistry to your patients. Dent Clin North Am. 2002; 46: 157. 4. Calley KH. Dental hygiene process of care, in Darby ML, ed. Mosby’s Comprehensive Review of Dental Hygiene, 6 th ed. St. Louis: Mosby; 2006: 613-663. 5. Forest JL, Miller SH. Evidence-based decision making in dental hygiene education, practice and research. J Dent Hyg. Winter 2001; 75: 50. 59 SAVVY SUCCESS Achieving Professional Excellence and Career Satisfaction in the Dental Hygiene Profession Volume II: Patient Care © 2012 Christine Hovliaras. All Rights Reserved. Critical Thinking Exercises Using the case scenario given, complete the following exercises in groups of three (one person as the recorder, one as the RDH and one as the patient): 1. Discuss the needs of Mr. Bennett. Identify three possible dental hygiene diagnoses, correlating interventions and expected outcomes. Share and discuss the findings with the class. 2. Develop a complete and effective dental hygiene care plan and perform a case presentation for Mr. Bennett to the class. Include sequence of interventions. Case Scenario Mr. Peter Bennett is a 71-year-old male who has retired from the advertising business. He is married, lives with his wife and has four children who no longer live at home. Mr. Bennett came into the clinic because ”some of his teeth are loosening up and because his gums have started to bleed when he brushes.” The medical history indicates that nine months ago he had a stroke, which left him with loss of muscle tone on the right side of his face, diminished mobility in his right arm, hand and leg. He is on anticoagulants, and his blood pressure is 154/88. Mr. Bennett’s dental history indicates regular treatment until he retired at age 67. Previous treatment included restorative work, periodontal surgery and visits for prophylaxis and exam twice a year. His oral hygiene instruction has been brushing with the Modified Bass technique, flossing daily and using a fluoride rinse (the water is not fluoridated in his community). The Intra/Extra oral exam reveals all structures are within normal limits, loss of muscle tone on the right side of the tongue and cheek. His periodontal exam indicated moderate marginal and papillary inflammation, severe edematous tissue exists buccally and lingually in the postertior areas, of the right side. There is adequate attached gingiva, and 5mm recession on teeth #3 and #14. Radiographs and probe readings indicate approximately 5-7mm of horizontal bone loss. The oral hygiene examination indicates moderate subgingival generalized calculus, moderate supragingival calculus right side lingual max and mandible, poor oral hygiene on the right side since the stroke, loss of mobility and muscle tone since the stroke, heavy plaque and light coffee stain. The dental exam presents new caries on # 5, #12, #13 and #14. Key Concepts 1. The dental hygiene diagnosis and care plan are integral parts of the dental hygiene process of care. 2. After a complete assessment the dental hygiene diagnosis, prognosis and recommended treatment are developed and tailored to an individual’s needs. 3. In order for the diagnosis, prognosis and recommended treatment to be valid, current scientific research must be utilized. 4. The dental hygiene care plan provides a variety of purposes to aid in the success of treatment. 5. Patient motivation, socio-economic background and barriers such as cost, pain, fear, language or physical ability should be considered when developing the care plan. 60 SAVVY SUCCESS Achieving Professional Excellence and Career Satisfaction in the Dental Hygiene Profession Volume II: Patient Care © 2012 Christine Hovliaras. All Rights Reserved. 6. All possible treatment alternatives for the individual care plan must be considered. 7. Patients must understand the care plan in its entirety before giving informed consent and committing to their role and responsibility of care. 61 SAVVY SUCCESS Achieving Professional Excellence and Career Satisfaction in the Dental Hygiene Profession Volume II: Patient Care © 2012 Christine Hovliaras. All Rights Reserved.