fan guide - Richmond International Raceway

2014
®
FAN GUIDE
®
RIR.COM
866-455-RACE
Welcome to Richmond International Raceway!
Dear Guest:
Our goal for you, the Fans, is to make many
memories during your visit to Richmond
International Raceway. With exciting changes
coming to NASCAR and RIR in 2014, we think that
this year presents an unparalleled opportunity to
do just that.
On the track, the new NASCAR Qualifying and Chase Grid makes winning more
important than ever, and the season-long battle to make the Chase for the Sprint
Cup promises to be one of the most exciting yet. We get excited when we hear
so many people talking about how much they are looking forward to seeing the
racing action at “The Action Track,” where an already intense race will be taken to
another level.
Off the track, we’re hoping to make your race-day experience as memorable as
possible with even more access while we continue to provide the best possible
guest services in all of sports. Anything we can do to make your time here the best
experience, for the best fans.
We hope you find the information in this book valuable. If you have a question
or need assistance, please don’t hesitate to call 866-455-7223 or email us at
[email protected], or while on site, please seek out our guest information tents.
We look forward to hosting you at Richmond International Raceway. We know you
have many entertainment options to choose from, so we greatly appreciate you
selecting NASCAR and RIR.
Sincerely,
Dennis J. Bickmeier
President, Richmond International Raceway
Our Vision: Be America’s Premier Short Track by developing a thrilling, memorable
and unparalleled guest experience.
1
TABLE OF CONTENTS
SCHEDULE AND TICKET INFORMATION
2014 Season Schedule and Ticket Pricing................................................................4
Ticket Policies, Payment Information, Will Call........................................................5
DIRECTIONS AND PARKING
Directions, Traffic Map..........................................................................................6-7
TRAVEL INFORMATION
Area Information, Hotel Listings, Airport Information...........................................8
PARKING SERVICES
Automobile Parking, Shuttle Service, RV Parking.................................................9
COMING TO FANS IN 2014
Track Access, Turn 3, The Midway, Parking Changes, ......................................10-11
GRANDSTAND GATE ADMISSION POLICIES
Grandstand Policies...............................................................................................12
Smoking Policy.......................................................................................................13
2
RIR RESPECT
Richmond International Raceway RESPECT...........................................................13
GUESTS WITH DISABILITIES
Parking, Restrooms, Wheelchairs and Scooters......................................................14
Handicap Assistance Carts...................................................................................15
ON-SITE ASSISTANCE
Guest Services Information, First Aid, Emergency Contact.....................................16
TAILGATING AND THE MIDWAY
Tailgating 101, Group Tailgate, The Midway, Military Hospitality.....................17
CONNECT WITH US
Mobile App, Text Updates, Social Media.................................................................19
GRANDSTAND MAP
2014 Grandstand Map.........................................................................................20
Please Note: All information provided in this booklet is subject to change at anytime
without notice. Please visit www.rir.com for the most up-to-date policies and
information regarding your upcoming visit to Richmond International Raceway.
3
SCHEDULE AND TICKET INFORMATION
Spring NASCAR Weekend
Friday, April 25
t NBC12 Pole Qualifying, NNS
t Farm Bureau Insurance Pole Qualifying & Practice, NSCS
t ToyotaCare 250 NNS race
t BLUE OX 100 NASCAR K&N Pro Series East race
General Admission: $30 (Advance), $35 (Week of Event)
Reserved Seats: $40 (Advance), $45 (Week of Event)
Children 12 and younger admitted FREE with a ticketed adult in General Admission.
Saturday, April 26
tTOYOTA OWNERS 400 NSCS race
Visit www.rir.com for seating map with prices (tickets starting at $35).
Children’s tickets (12 and younger) start at $20 in the Family Section
presented by Virginia529 College Savings Plan.
We now offer Kids Pricing in every grandstand, with $25 off for all children 12 and younger.
Visit www.rir.com or call 866-455-RACE (7223) to order.
Fall NASCAR Weekend
Friday, September 5
t WRIC-TV8 Pole Qualifying & Practice, NNS
t Farm Bureau Insurance Pole Qualifying & Practice, NSCS
tVirginia529 College Savings 250 NNS race
General Admission: $30 (Advance), $35 (Week of Event)
Reserved Seats: $40 (Advance), $45 (Week of Event)
Children 12 and younger admitted FREE with a ticketed adult in General Admission.
Saturday, September 6
t“One Last Race To Make The Chase”
Federated Auto Parts 400 NSCS race
Visit www.rir.com for seating map with prices (tickets starting at $35).
Children’s tickets (12 and younger) start at $20 in the Family Section
presented by Virginia529 College Savings Plan.
We now offer Kids Pricing in every grandstand, with $25 off for all children 12 and younger.
Visit www.rir.com or call 866-455-RACE (7223) to order.
NNS = NASCAR Nationwide Series; NSCS = NASCAR Sprint Cup Series
4
Ticket Office Contact Information
600 East Laburnum Avenue, Richmond, Virginia 23222
Phone: 866-455-RACE (7223)
Fax: 804-329-5029
Website: www.rir.com
Email: [email protected]
Ticket Policies and Payment Information
Please inspect your tickets upon receipt and report any discrepancies to Richmond
International Raceway immediately. All ticket sales are final and no refunds or
exchanges will be granted. RIR assumes no responsibility for lost, misplaced or
destroyed tickets, so keep your tickets in a safe place. If the seat location assigned
is not available, we will substitute with comparable seating of equal value.
Richmond International Raceway accepts cash, money orders, VISA®,
MasterCard®, American Express® and Discover® for payments. Tickets
purchased from sources other than RIR may not be honored, as they could be lost,
stolen or counterfeit. The purchaser on file is solely responsible for any subsequent
resale of a ticket regardless of how or why tickets are resold. RIR will cancel your
privilege to purchase tickets if found to have been resold at a price greater than
the face value. Tickets may not be resold on Richmond International Raceway
property for any reason.
All schedules are tentative and subject to change. In the case of postponement
or rescheduling of a race, please keep your ticket or ticket stub to re-enter on the
date of rescheduling. If you plan on entering the grandstand for any race, you must
have a ticket. Richmond International Raceway does not refund or exchange
tickets due to postponement or rescheduling of a race unless ticket insurance is
purchased through TravelGuard.
Will Call
Tickets placed at Will Call can be
picked up by the account holder at
any of our ticket locations on race day.
Please have a valid photo ID to claim
your tickets. Prior to race days, tickets
can be picked up at the Main Ticket
Office, Monday through Friday, 8:30
a.m. to 5:00 p.m.
5
DIRECTIONS
From the North (use blue route)
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or
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From the South (use orange route)
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or
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6
From the West (use red route)
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or
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From the East (use green route)
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or
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7
TRAVEL INFORMATION
Area Information
Richmond International Raceway is located in Henrico County, Virginia. Henrico
County is a thriving, urban community bordering the City of Richmond. History,
innovation and fun blend seamlessly in Henrico. For over 400 years, Henrico County
has helped write America’s story and heritage -- from the nation’s early
settlements through the Revolutionary War and Civil War. Visitors can tour the
area’s beautiful yet ghostly Civil War battlefields, indulge in mouthwatering
dining, from down-home southern favorites to upscale
international cuisine, or take advantage of an attractive selection
of shopping, from haute couture to outlet bargains. All of this
is complemented by affordable and comfortable hotels, motels
and bed and breakfasts. Henrico County is located just outside
the Richmond city limits - which was named in Frommer’s travel
guidebook as one of the top travel destinations for 2014.
To contact the Henrico County Tourist Information Center, call (804) 652-3406.
For more information on the Historic Richmond Region, call (804) 783-7450 or visit
www.visitrichmondva.com.
For full travel planning resources visit www.Virginia.org or call 1-800-VISITVA.
Hotel Listings
To help assist with travel plans and your visit to the Greater Richmond area, track
officials have continued to work with local hotels to offer special lodging rates
(with no two-day minimums) to our race fans. The special rates can be found at
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Airport and Airline Information
RICHMOND INTERNATIONAL AIRPORT (RIC)
1 Richard E. Byrd Terminal Drive
Richmond International Airport, VA 23250-2400
804-226-3000
www.FlyRichmond.com
Richmond International Airport (RIC) is located 10 miles from Richmond
International Raceway and offers more than 180 daily flights to major U.S.
destinations and international gateways onboard AirTran, American, Delta, JetBlue,
United, US Airways, Air Canada, Southwest and respective regional affiliates. To
learn more, visit www.flyrichmond.com.
8
PARKING SERVICES
FREE Automobile Parking
We offer FREE Automobile Parking to all
guests at Richmond International
Raceway. In addition, for guests who are
parked in Lot H or have paid to camp in
BLUE OX Meadowbridge Parking Lot J, a
FREE Tram service runs continually on
Friday and Saturday of race weekends
starting at 9:00 a.m.
Vehicles remaining in non-overnight RIR parking lots three hours after the
conclusion of on-track activities on Friday night will be towed at the owner’s
expense. Vehicles parked in Fire, Emergency and public roadway lanes are subject
to fines in addition to being towed. To retrieve towed vehicles, please call
Glen Allen Towing at 804-266-2700.
FREE Shuttle Service
Richmond International Raceway offers complimentary shuttle service from the
Richmond Coliseum parking deck on North 7th Street for the Saturday NASCAR
Sprint Cup events only. The shuttle service conveniently drops off and picks up at
the Main Gate to Richmond International Raceway, on the corner of Laburnum Ave
and Richmond-Henrico Turnpike. Information for the Coliseum is listed below:
Richmond Coliseum Parking
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and 95, in downtown Richmond
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1:00 p.m. on Saturday and runs
throughout the day*
*Shuttle service routes and times are
subject to change.
Parking for Oversized Vehicles, RVs, Motorcoaches and Campers
For complete RV parking information, rules, and arrival details, please visit
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your parking pass. Please note, RV parking passes reserved for pick up will be
available at the entrance gate for each corresponding lot.
9
COMING TO FANS IN 2014
Saturday Track Access
Want more access? You’ve got it! This
April, all ticketholders will be allowed on
track from 2-4:30 p.m. on Saturday before
the TOYOTA OWNERS 400. Walk around
“America’s Premier Short Track,” sign the
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displays on track, get a peek at some
of your favorite drivers and enjoy live
music. Don’t miss out on this brand new
experience for 2014!
Turn 3
Turn 3 has a new look and feel! Quench your thirst with a drink at the outdoor
bar before or during the Saturday race, relive RIR history by taking a walk down
Memory Lane, or watch the drivers come through the infield tunnel from the Turn 3
Perch! It’s brand new for 2014, but is expected to grow for years to come.
RVA’s Stars of NASCAR Festival
There’s no better way to kick off a
NASCAR race weekend in Richmond than
with a free festival at RIR. Leading into
the Federated Auto Parts 400 - “One
Last Race to Make The Chase,” RVA’s
Stars of NASCAR Festival gets the party
started on Thursday, September 4. Enjoy
up close and personal Q&A sessions
with drivers in the hunt for a spot in
“The Chase,” local food and beverage
options and live music!
K&N Series Race’s New Time
RIR will once again host some of NASCAR’s future stars in the BLUE OX 100
NASCAR K&N Pro Series East race on Friday, April 25, 2014. The race will take
place following the finish of the ToyotaCare 250 NASCAR Nationwide Series race.
Guest Information Cart Service
Guest Information and ADA carts will now run on a set route throughout the RIR
complex on race days. Please see pages 14-15 for more information.
10
Kids Pricing
We now offer Kids Pricing in every grandstand
for the NASCAR Sprint Cup Series races!
Children 12 and younger will receive $25
off the ticket price. Don’t forget, children 12
and younger also get in FREE with a ticketed
adult to all of RIR’s NASCAR Nationwide Event
races. It’s family fun for everyone!
Will Call Pick Up
Tickets placed at Will Call can now be picked up by the account holder at ANY of
our ticket locations on race day. Be sure to have a photo ID ready when you pick up
your tickets. The Main Will Call will still be adjacent to the Commonwealth Mall.
The Midway Gets A New Look
The Miller Lite Party Zone has moved
to its new home right on the Midway!
Located just outside of the Virginia is
for Lovers Frontsretch Gate and newly
created Food Court, the Party Zone
is a FREE place for fans to enjoy live
music, interactive tailgate games,
great tasting Miller Lite, some favorite
tailgate foods and other fun events you
won’t want to miss!
Lot J Reserved RV Parking
On-site, overnight parking is now
available for motorhomes and RVs in
the BLUE OX Meadowbridge Reserved
RV Parking Lot J. Passes for the Lot
can be purchased in advance ($99
per site for the weekend) or upon
arrival on race weekend ($105 per site
for the weekend*). Tent camping will
still be available in Lot J as well, and
fans can purchase their passes for
$75 in advance. For more information,
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*Camp sites purchased on race weekend are cash only, and will be available on a first come, first served
basis. Passes will go on sale starting Thursday at noon. Tent Camping is advance sale only.
11
GRANDSTAND GATE ADMISSION POLICIES
Grandstand Dos and Don’ts
Richmond International Raceway allows
fans to exit and re-enter the grandstands
at anytime. Please make sure to have your
hand stamped at the gates when exiting.
You must show your ticket stub and hand
stamp when re-entering. In order to provide
a safe and fan-friendly environment at RIR,
we ask that all fans adhere to the following
rules when they enter the grandstands:
ALLOWED
LEAVE AT HOME
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than 14x14x14.
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packs (limit of one per person).
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approved coolers).
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and cameras can be carried into
the grandstands.
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but may not contain arm rests.
Those with compartments will be
reviewed upon entry.
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are permitted, but no commercial
reproduction of footage is allowed
without written permission of RIR
and NASCAR licensing officials.
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wheels, hard sides.
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cups.
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federal laws.
All items brought through the grandstand gates will be inspected. Items MAY NOT be left at
the gate area. Richmond International Raceway will dispose of any unattended items.
Coolers are not permitted into the Infield.
All policies are subject to change without notice.
12
Smoking Policy
The Grandstand seating areas are smoke free. Smoking is also prohibited in front
of the grandstands, in the portals leading to the seating areas and inside any
building. Fans are permitted to smoke in open-air areas underneath and behind
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RIR RESPECT
Richmond International Raceway RESPECT. We’re committed to creating a
safe and enjoyable environment for all fans and take great pride in providing the
best guest experience in all of motorsports. Therefore, we ask that all fans take
part in RIR RESPECT and ensure a great time is had by everyone.
Be respectful of everyone. Show respect
for the event workers who are here to ensure
you have a great time, your fellow fans
around you and the drivers and race teams
on and around the track.
Be a good neighbor. While here on race
weekends, please be courteous and
mindful of our neighbors’ privacy and
property around Richmond International Raceway.
Be responsible. When choosing to drink alcohol, please drink responsibly and
observe all laws and regulations concerning alcoholic beverages designed to make
sure everyone has a safe and enjoyable time.
Be attentive. Stay alert to informational and instructional signage and
announcements throughout race weekend to ensure a safe and memorable
experience at Richmond International Raceway.
Take pride. Every fan plays a role in the success of Richmond International
Raceway, and good behavior and actions can positively affect the experience for
many fans in attendance.
Have fun. Whether visiting the many displays and games in the Midway,
tailgating or simply watching the great racing action on the track, please enjoy
yourself and we hope you have a wonderful guest experience at Richmond
International Raceway.
13
GUESTS WITH DISABILITIES
Arrival and Parking
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permits on a first-come, first-served basis. These fill quickly, so please plan your
arrival time accordingly. The lots can be accessed by using Parking Gates 2, 4, 6
and the Service Gate. If you park in an ADA lot, you are only allowed to occupy one
space for your use. Depending on your time of arrival, you may be directed to
alternate handicapped parking in one of our satellite lots if the parking lots
closest to the track become full.
Guests with handicapped parking permits should know:
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is issued is the driver of or passenger in your vehicle.
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the disabled parking area.
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driver’s license number).
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a parking permit.
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misdemeanor.
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can result in removal from the property.
Please note that law enforcement officers will be verifying that the person to whom the
permit is issued is either the driver of or a passenger in the vehicle.
Restrooms
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grandstands and facility grounds.
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Wheelchair and Scooter Policy
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Richmond International Raceway.
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for handicapped individual use only.
PLEASE NOTE: RIR does not provide or rent wheelchairs or scooters.
14
Handicap Assistance Carts
Richmond International Raceway has a
fleet of handicap assistance
carts to help our disabled guests who
require assistance with transportation
within the immediate raceway property.
While these carts do not pick up at
specific camp sites or parking spaces,
we will pick up and drop off from Guest
Services tent locations as shown on
the site map. These sites are located
along the newly defined transportation route which can be found on our website
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companion.
Pre-Race
Handicap assistance carts transport to and from guest service tent locations
which are located on the defined transportation route. Exit the cart closest to your
destination along this route.
Post-race
Handicap assistance carts transport from the following designated locations
beginning 30 minutes post-race:
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The post race drop off points will be to the outer edges of the parking lots. Carts
cannot go into the parking lots or campgrounds during post-race, due to vehicle
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See the property map on back cover foldout for exact locations.
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Please respect this policy.
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before and after the race. Transports will occur in the order of the guest’s
arrival, and all guests should note that the carts are busiest two to three hours
before the race. During this window, wait times can approach an hour in length,
so please plan accordingly.
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using the free tram service near the Gate 60-Backstretch. Trams to Lots H &
BLUE OX Meadowbridge Parking Lot J will run continuously, including
immediately following the conclusion of the races. Handicap assistance carts
will not transport to these lots.
15
ON-SITE ASSISTANCE
Visit a Guest Services Booth
Guest Services are located along the
transportation route to assist with:
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and special events.
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Bracelets provided by Virginia529
College Savings Plan.
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emergency services and minor vehicle
repair.
Guest Services locations: (See map on back cover foldout)
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Spectator Care Centers & First Aid
Medical assistance for guests is available at the following locations:
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Emergency Contact Information
In case of an emergency, contact the following phone numbers:
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Send Text Messages Directly to Emergency Command Center
If you need assistance:
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This service is available on race days only from 8 a.m. until one hour after the
conclusion of the race. Standard text message rates and fees may apply.
16
TAILGATING AND THE MIDWAY
Tailgating 101
Get here early, set up the grills, get out the
coolers and have fun! Tailgating for all events
will be limited to the area directly in front of or
behind each vehicle and must not take up any
additional parking spaces or encroach on the
drive lanes. This policy is designed to improve
the traffic flow and access to our free parking
areas, including for emergency vehicles.
Pre-Paid Group Tailgate Lot
The Group Tailgate Lot provides a reserved tailgate spot for your group, space for
cars, pop-up tents, tables, chairs, grills and games, easy entry and exit through
Gate 6 and portable restroom access. For more information, please visit www.rir.com
or contact our Group Sales at 804-228-7692.
The Midway
Richmond International Raceway offers one of the
best interactive and shopping experiences in all of
racing, the Midway. Open on Friday and Saturday
of race weekend, the Midway is filled with driver
souvenir rigs, the Miller Lite Fan Zone, the Food
Court, as well as interactive displays, giveaways,
music and more.
Virginia529 Kids Zone
A FREE, fun and festive environment designed for young race fans! Kids will find
games, crafts, science exhibits, and vendors in the festive indoor and outdoor
horticulture garden. Also, don’t forget to sign up for the RIR Kids Club for children
12 & younger at the display located on the Midway!
Think Local, Buy Local!
VIBE - Virginia Industry Business Expo is an area
dedicated exclusively to exhibits and displays from
local and regional businesses.
Military Hospitality
In appreciation for everything our troops do for our
country, RIR is proud to offer the Military Appreciation
Program to our service members. To learn more,
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CONNECT WITH US
Download the FREE Mobile App
Key Features include:
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The RIR app is free and available for download on most Apple and Android devices.
RIRUPDATES Fan Information Texting Service
To receive important race weekend information via SMS text messages, follow the
steps below:
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Standard text message fees from your service provider apply.
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To view and share photos or videos of all the
happenings at America’s Premier Short Track, visit
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and like our page! Stay up-to-date with RIR year round,
and check in regularly for chances to win exclusive
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Follow us on Twitter and Instagram! - @RIRinsider
Keep up with the latest breaking news, as well
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VIP experiences on race weekend by using the
following hashtags:
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Experience the Camry V6
for yourself at toyota.com/camry.
Options shown. ©2013 Toyota Motor Sales, U.S.A., Inc.