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National Children’s Center
2014-2015 YEAR END REPORT
600+ People
Supported by NCC services in the
Washington, DC metro area each day
A Letter From The President
250 Years
Combined experience of the new
NCC leadership team
Last summer, I was honored to officially step into the role of president of NCC and help steer the future trajectory of the organization.
We have recently completed a rigorous new strategic planning process to streamline our offerings and build upon our strengths. This
plan will be the foundation that will take NCC in a positive forward direction.
220 Lunches
Served every day in our schools
To ensure that we successfully deliver on our mission, NCC has locked in an experienced new leadership team, begun pursuing strong
accreditations and solidified new partnerships. In addition, we have begun implementing plans that will strengthen our core capabilities and allow us to greatly increase investment in our workforce, while preparing to step forward into a national leadership role on
disability issues, programs and research.
99% Of Students
At NCC’s ELC are low-income and
at risk for developmental delays
without early intervention
As one of the largest providers of services to people with disabilities in the District of Columbia, NCC takes seriously its responsibility
to achieve the best possible outcomes in terms of health, safety and economic security. This means that NCC must adapt to meet the
evolving needs of the population it serves and safeguard the resources that will allow us to be sustainable for future generations.
ncc
Changes have already been made to strengthen NCC, and our hard work has been paying off. Among our accomplishments this year:
• NCC’s Early Learning Center (ELC) has received re-accreditation by the National Association for the Education of Young
Children (NAEYC).
• NCC graduated it’s third cohort of students from the NCC Career Academy. These students completed training in hospitality and culinary arts, followed by job shadowing with the Hotel Association of Washington, D.C. and the Maintenance
Training Program at the Hamilton Crowne Plaza Hotel.
•W
e were designated as a Qualified Provider of incident management by the District of Columbia Department on Disability
Services (DDS), in which NCC will act as a partner to the District in the investigation of serious reportable incidents involving the treatment of people with disabilities.
• NCC was also selected to participate in the U.S. Department of Labor’s and DDS Employment First pilot that invests in community-based, integrated employment opportunities for individuals with significant disabilities.
Through our sincere commitment to ongoing engagement with the community, DC government and the families that count on our services and care, NCC is now in a stronger position to help the area’s most vulnerable populations achieve their personal goals for health,
financial security and independence.
Sincerely,
Jesse M. Chancellor
160 Families
In the DC area are
supported by NCC’s ELC
185 Children
Received daily care,
high-quality early education
and early intervention
2014-2015
YEAR IN NUMBERS
50 Homes
Provided for people with
disabilities
93% Pass Rate
Acheived for Career Academy
industry certification tests
18 Training Seminars
On literacy and financial management
attended by half of NCC parents
100% Of Students
Successfully received their High School
Certificate of Completion
Introducing Our New Leadership Team
Doreen McGarrah
Vice President, Education and
Employment Services (EES)
The new NCC leadership team is committed to ensuring that the organization and its resources are aligned in a way that best serves
people with disabilities in our community. With a combined 250 years of experience, these staff additions will position NCC to serve
as a model for a nation striving to support those most vulnerable to unemployment and poverty.
Jesse M. Chancellor
President and CEO
Jesse Chancellor currently serves as the
President and CEO of National Children’s
Center. He has been active in creating,
sustaining and growing businesses in the
non-profit sector for over 25 years. He has
led and been consulted by social enterprises in impact investing and community development finance, both in the U.S. and
abroad.
Among other previous assignments, Jesse was president of Calvert
Foundation’s U.S. Securities and Exchange Commission registered
investment advisory subsidiary, Community Investment Partners,
Inc. (CIP). He was also a principal at Prudential Mortgage Capital
Company, a subsidiary of Prudential Financial, Inc., where he
created and managed the Affordable Housing Investments Group
(AHIG). Before entering the field of finance, Mr. Chancellor
taught world history at a public secondary school in suburban St.
Louis. He has maintained involvement in the educational arena
and has often been a lecturer in the School of Public Policy’s Executive Program at the University of Maryland.
Jesse completed his undergraduate studies at Washington University, and received his Masters Degrees in Public Policy Administration from the University of Missouri – St. Louis and in Real
Estate Development from Columbia University.
Patricia Browne
Chief Operating Officer
Patricia A. Browne, MBA, is a results
oriented executive with over twenty years
of experience in sales and marketing
management. She has created innovative
customer solutions through business development and marketing combined with leadership and strategic planning for Fortune
500 corporations including the Allstate Insurance Company and
MetLife Insurance Company.
A noted authority on organizational development, Patricia
Browne is recognized for her expertise in leading an organization
through change to deliver superior results by focusing on leadership development. Her consulting work has focused on fostering
collaborative efforts among strategic business partners and building consensus across multiple functional levels.
Patricia received her undergraduate degree from the University
of Maryland, College Park and completed her Masters of Business Administration degree with a concentration in Organization
Development along with a certificate in Leadership Development
from the Johns Hopkins University.
Ms. Browne is a National Association of Corporate Directors
Board Governance Fellow. She serves on the Executive Board
for Junior Achievement of Central Maryland, is a member of
the Chesapeake Bay Organization Development Network, and a
former member of the Allstate Foundation Capital Region and the
National Association of African American Insurance Advisors,
D.C. Chapter Boards.
Doreen McGarrah presently serves as the
Vice President of Education and Employment Services for all NCC Schools. She
has spent most of her professional career
developing programs that assist students
in improving their job skills. As an administrator, she has focused
on staff development and school improvement, and has over 28
years of experience working with young adults with emotional
and behavioral challenges. While in elementary school in Philadelphia, Doreen decided that she wanted to be a teacher, and did
so during her junior year at Glassboro State College in Camden,
New Jersey. From that time on, she has focused her attention on
students with special needs, and is committed to providing quality
services to them and their families. Upon graduation, she taught
or served in vocational programs for 11 years before receiving her
Master’s Degree in Administration and Supervision from Johns
Hopkins University, and then embarked on a career in the field of
school administration. In her spare time, Doreen enjoys spending
time with her family, leading workout classes and playing billiards
and table tennis
Christine Doherty
Chief Financial Officer
Christine Doherty brings a depth of
finance and operational management
for publically traded and private US and
global companies. Christine is a valuable
addition to our leadership team and NCC
as a hands-on and high-energy driver for
continual organizational and financial
improvements. Christine has a diverse business background with
more than 30 years of experience in finance and strategic management leadership that includes the following career experiences:
• USA Vice President of Finance with WSP Global Inc.
• Chief Financial Officer of Lessard Companies
• Vice President of Finance US Operations with Quanta Capital
Holdings
• Chief Financial Officer of Environmental Strategies Corporation
• Director of Financial Analysis and Reporting, Prudential Mortgage Company, Inc.
• Senior Auditor with Price Waterhouse Coopers
Christine’s experience, diverse capabilities and leadership serve
NCC, well as we focus on increasing our effectiveness, preparing
for future changes in the field of disability services and identifying
innovative ways to support our mission.
Belinda Wiley
Vice President, Community
Support Services (CSS)
Belinda has a 19-year track record of
proven leadership skills and capabilities
with more than 30 years of experience
operating community-based employment
and day service programs for persons
with intellectual and developmental disabilities. Her past experience includes: Supervisory Resource Specialist, Department on
Disability Services, Washington, DC; Program Director, Supported Employment, St. John’s Community Services, Washington, DC
and Adjunct Professor, Rehabilitation Counseling Program, University of the District of Columbia. Belinda is a strong advocate
for persons with intellectual and developmental disabilities and
wholeheartedly believes that everyone can work with the proper
supports. She has provided ADA training to federal and private
agencies and developed educational curriculums for employers
that were used to bridge the gap and myths associated with hiring
persons with disabilities. Belinda obtained a dual B.A. degree
in Psychology and Rehabilitation Counseling from Wilberforce
University and received her M.Ed. with a concentration in Rehabilitation Counseling from Kent State University. She enjoys
hand dancing, shopping for antiques and spending time with her
family.
Beth Jarrett
Senior Director, Quality
Improvement
Beth Jarrett currently serves at the Senior
Director of Quality Improvement. She has
been a part of the world of Intellectual
Disabilities her entire life, in light of her
older brother, Kip, being diagnosed with autism. As part of her
responsibilities at NCC, Beth oversees incident management, staff
development and compliance, as well as supports person-centered
thinking, self-advocacy, and quality of life for all individuals. She
has a master’s degree in Applied Behavior Analysis from West
Virginia University, and is an alumna of the Harvard Kennedy
School Executive Program for Using Evidence to Improve Social
Program Effectiveness. Beth also co-chairs the Human Rights
Review Committee for the Department on Disabilities Services.
She is the proud mother of two, and recently became a very proud
grandmother to one grandson, Yusuf. She lives in Potomac, MD
with her husband.
Larry Hopson
Senior Director,
Human Resources
Larry Hopson is the Senior Director
of Human Resources with NCC. Larry
brings extensive experience in administration and human resource management
from both the private sector and public
education to NCC in a career that spans
over 30 years. He has held positions as a Human Resources Consultant, Human Resources Manager, and Director of Personnel
Services. Larry holds a Bachelor’s of Science degree in Business
Administration from Virginia Commonwealth University. Larry
enjoys spending time with family and is an avid photographer.
Hilda Compton
Marilyn Ricker
Craig Dewing
Tarlesha Wayne
Robert “Skip” Hansen, D. Min. CFRE
Michelle Young
Director, Early Learning Center
Director, Information Technology and Management Information Systems
Director, Development and Communications
Director, Strategy and Business Development in EES
Principal, DC Schools
Principal, Maryland School
Earning Accreditations, Certifications, Recognitions, and Honors
NCC’s network of highly qualified staff, professionals and specialists help our population meet their health, education
and employment goals. Now, because of their hard work, this year we achieved many new honors, recognitions
and designations that further strengthen NCC and allow us to better serve our community.
Employment First
Employment First is a framework from the U.S. Department of
Labor, Office of Disability Employment Policy (ODEP) that is
centered on the premise that all citizens, including individuals
with significant disabilities, are capable of full participation in
integrated employment and community life.
NCC was chosen by the DC Department on Disability Services
(DDS) as one of only three providers to participate in the Employment First pilot. The pilot program is intended to:
• Help move the participating organization from providing services within closed facilities toward a truly community-based
approach, using the resources of the larger area and creating
more community partnerships;
• Provide mentoring, intensive technical assistance (TA) and
training to NCC from a national pool of subject-matter experts
and peer mentors to core states as they transform existing policies, service delivery systems, and reimbursement structures to
reflect an Employment First approach;
• Facilitate virtual training and knowledge translation on effective
practices; and
• NCC will also contribute to the federal government’s evaluation
of the investments in state Employment First systems-change
efforts over time and help identify challenges faced by local
agencies and state governments in providing innovative employment strategies and effective practices.
DC Department on Disabilities Services
Qualified Provider Certification
Each of the more than 100 providers for adults with disabilities
in Washington, D.C. is mandated by the DC Department on Disabilities Services (DDS) to have an investigative department. This
is a key component of the government’s system for ensuring that
any incidences of alleged abuse or misconduct involving people
served is fully and completely investigated.
Due to hard work and diligence to meet strict criteria, DDS recognized NCC as a “qualified provider“ to complete independent
investigations of serious incidents – not including allegations of
abuse, neglect, exploitation or physical injury. This means that
NCC has consistently submitted quality investigative reports per
the DDS procedures in a timely manner.
NCC is one of only six providers that met the qualified provider
requirements. What does the certification mean for NCC?
• NCC is certified to do independent incident management.
• DDS will accept NCC’s recommendations for the final incident
report.
• Certification is permanent unless NCC falls below a specified
score on incident reports.
Early Learning Center (ELC) Re-accreditation
The Early Learning Center (ELC) was re-accredited by the National
Association for the Education of Young Children (NAEYC). The
ELC was awarded this credential as a result of meeting the requirements for high standards in early education outlined by NAEYC.
NCC believes that inclusion is the best practice model of early
childhood education and intervention, which falls in line with
recommendations by both the Division for Early Childhood (DEC)
and NAEYC.
As a NAEYC-accredited center, the ELC is more likely to receive private grant funding and will also be a Department of Defense (DoD)
National Association of Child Care Resource & Referrals Agency
provider, meaning it can service military families and receive full
private pay rates from the DoD.
ELC Office of the State Superintendent
of Education Rating
The ELC has received the Level II Gold designation from the
Office of State Superintendent of Education (OSSE) in Washington,
D.C.
This rating, the highest of its kind, means the ELC receives the highest rates of reimbursement possible from the OSSE and is eligible for
all new OSSE grant funding and additional Pre-K classrooms.
The NCC Career Academy offers transitional youth services to
interested candidates with the goal of meaningful employment
and greater independence.
The training program at the NCC Career Academy
encompasses positions such as restaurant server, guestroom attendant, front desk representative, customer
service, and maintenance employee education. Upon
completion of the program, some students received
their food handler certificate from the National
Restaurant Association (NRA), as well as certifications from the American Hotel and Lodging
Educational Institute (AHLEI).
This year, NCC graduated it’s third cohort of
students from the NCC Career Academy.
Seventeen students completed training in
hospitality and culinary arts, followed
by an internship with one of NCC’s
corporate partners.
THIRD CLASS
GRADUATES FROM
NCC CAREER ACADEMY
Two key programs this year
include a partnership with the
Hotel Association of
Washington, D.C. and the
Maintenance Training
Program.
NCC Maintenance Training Program
The Maintenance Training Program has been extended to the
high school students at NCC as an avenue of career exploration. It
operated under the direct supervision of Rance Knapp, Director
of Engineering at the Hamilton Crowne Plaza Hotel, Washington
D.C.
NCC high school students had the opportunity to learn various
maintenance procedures at the Hamilton Crowne Plaza such as:
• Lockout/Tagout procedures
• Guestroom furniture repairs
• Drywall
• A/C repair, troubleshooting and component identification
• Proper set-up and planning for a painting within a hotel
• Basic carpentry repairs
• How to safely push and inspect laundry carts
• Document maintenance request
During the training, the students were invited to the annual
awards dinner at the hotel, which allowed them to see employees
receive awards for work and dedication. At the end of the training,
each student was presented with a certificate of completion from
the Crowne Plaza Hotel. As a requirement of the maintenance
program, students were expected to take the national certification
exam offered by the American Hotel Lodging Educational Institute. A majority of the students passed the exam.
Job Shadowing with the Hotel Association
of Washington, DC
The students had the chance to job shadow one of the employees
at the College Park Marriott Hotel & Conference Center, and
observe the responsibilities and tasks of a professional career in
the hospitality industry. This allowed them to ask questions about
the knowledge, skills, talents, and level of education required for
the job.
In addition to a hotel tour, the students received hands-on-experience in two departments:
• Banquets/restaurant: The students learned how to breakdown
and set-up tables for functions, practice proper table setting and
service techniques and read and follow the banquet event orders
for functions.
• Housekeeping: Students saw a demonstration on how to properly make beds and clean rooms, including how to use the checklist that the room inspector uses to ensure rooms are cleaned to
the hotel standards.
Tanyale Payton
Career Academy
STUDENT STORY:
Tanyale Payton, a 19-year-old
student, was looking for inspiration
and realized she had an interest in
learning more about the hospitality
industry. After hearing about NCC’s
Career Academy, Tanyale enrolled and
now feels she is “on the right track” and
has “a future” thanks to the support she
received from NCC staff. After completing an
internship with Andrews Air Force Base, she is
prepared to secure full-time employment in the
hospitality industry.
NCC Shares Best Practices with
National Concierge Association
Career Academy Incorporates
Mock Interviews
At a recent National Concierge Association (NCA)
DC chapter meeting, NCC Career Academy staffer, Monique Simmons presented NCC successes
in training special needs people to work in the
hospitality industry.
On May 27, 2015, the NCC Career Academy held
a mock interview session. Nine students participated in mock interviews with professionals
from the Willard Intercontinental, Park Hyatt, and
Washington Hilton.
NCA Chapter President, Tony Curtis said, “You
could have heard a pin drop as Monique was explaining their work. That’s how interesting we all
found this talk.”
The students practiced interviewing for a variety
of positions, including:
•
Front Desk Representative,
•
Maintenance Employee,
•
Housekeeper (Guestroom Attendant), and
•
Culinary/ Restaurant Server.
2014-2015 BOARD OF DIRECTORS
Sharon Rossmark, Chairman
President & CEO Zayos Global Ventures
Chicago, IL
Robert Kennedy
Advocate for Developmental Disabilities
Washington, DC
Michael D. Ward, Vice Chairman
Director, Outsourced Financial Services
BDO USA, LLP
Washington, DC
Thomas A. Laveist
Professor, Johns Hopkins University
Bloomberg School of Public Health
Baltimore, MD
Allen Shapiro, Secretary
Vice President, Design One Corporation
Vero Beach, FL
Evelyn L. Lewis, MD, MA, FAAFP
Physician in Family Medicine
Atlanta,GA
Jeffrey S. Benson, Treasurer
President & CEO, Case Credit Union
Lansing, MI
Florie Perellis
Retired Executive
Allstate Insurance Company
Chicago, IL
Our Alliances
Connie Fako Shoemake
Senior Consultant, Moran Technology
Consulting
Chicago, IL
Lisbeth (Beth) Lee Sodee
Advocate for Developmental Disabilities
Rockville, MD
William W. Towns
Assistant Vice President, Office of Civic
Engagement
University of Chicago
Chicago, IL
Shelva Clemons, Ph.D
Account Manager, Brand+Creative
T. Rowe Price
Baltimore, Maryland
ncc
NATIONAL CHILDREN’S CENTER
6200 SECOND STREET, NW
WASHINGTON, DC 20011
(202) 722-2300