Grady Memorial Hospital

Welcome to OhioHealth
Grady Memorial Hospital
Welcome to Grady Memorial Hospital. We are proud of our national recognition as a top hospital for quality
care, safety, patient satisfaction and technology innovation. Our physicians, nurses, associates and volunteers are
committed to making sure you receive outstanding treatment in every aspect of your hospital visit. We consider
ourselves to be more than a hospital; we are a family dedicated to your health and well-being.
It’s an exciting time to be part of the Delaware healthcare community and we look forward to continued
expansion of services and expertise — all in an effort to improve the health of those we serve.
Thank you for choosing OhioHealth Grady Memorial Hospital for your healthcare needs.
Steve Bunyard
President
OhioHealth Dublin Methodist Hospital
OhioHealth Grady Memorial Hospital
Care Site Overview
For more than 100 years, OhioHealth Grady Memorial Hospital
has met the changing needs of the Delaware-area community.
We are known for providing compassionate, quality care in
a community hospital setting. Recent facility renovations,
process improvements and new services mean a more
welcoming, efficient and healing environment for our patients
and visitors. More physicians are choosing Grady Memorial
and more patients trust us for their care.
Parking Information
Free parking is available adjacent to the main hospital
and emergency entrances for patients, family and visitors.
Handicapped parking is available in all parking areas. If no
handicap spaces are available, please call (740) 615.1000
for assistance.
For security assistance, you may call Protective Services at
(740) 615.2150.
Being a member hospital of OhioHealth enables Grady
Memorial to improve access to a broader range of healthcare
services, enhance development of new programs and services,
and provide a complete continuum of care for its patients.
Food/Beverages
Grady Memorial is about the people who are here to care for
you. You’ll find each of them eager to focus on you. You and
your team will make your healthcare decisions together and
they are ready to answer any and all questions. If there is
something you want or need, please ask.
The Coffee Shop is located on the first floor, near the Gift
Shop. Hours are Monday through Friday 7 a.m. to 6 p.m. and
Saturday and Sunday, 10 a.m. to 1:30 p.m.
Patient Information and Visiting Hours
We understand the importance of family and friends to a
patient’s recovery. General visiting hours are from noon to
8 p.m. daily; however, hours may vary based on the patient’s
condition and needs.
Families should speak to the patient’s nurse to determine
the most appropriate visitation schedule. In consideration of
our patients and others, we ask that you limit visitors to two
per patient at a time. Children are permitted as visitors but
must be under adult supervision at all times. Smoking is not
permitted inside or outside any OhioHealth hospital.
Maps and Directions
Hospital maps are available at the main entrance information
desk and in your Patient and Family Guide. Signs are located
throughout the hospital to help you find your destination. Feel
free to stop at the information desks or ask any staff member if
you need help. Detailed direction are included in the brochure
map in your Patient and Family Guide or at OhioHealth.com/
Grady/Maps.
The Grady Bistro (cafeteria) is located on the lower level of the
hospital and is open for lunch Monday through Friday, 11 a.m.
to 1 p.m.
Vending machines are located near the main elevators on the
first floor. Snacks and cold beverages also are available in the
Gift Shop.
Patient Meals
Patients can order room service-style meals by calling
(740) 615-FOOD (3663) between 6:45 a.m. to 6:30 p.m.
If you need help in placing your order, a Nutritional
Services representative will be happy to assist by
visiting you in your room.
Housekeeping/Environmental Services
Housekeeping is about more than just cleanliness, it’s our
opportunity to make a first and lasting impression during your
visit to Grady Memorial Hospital. Comfort and safety are a
significant part of your healthcare. Your room will be cleaned
daily throughout your stay. Please don’t hesitate to call
(740) 615.1331 if you have any questions.
Chapel Hours
There is a chapel located on the first floor. This space is a
comfortable place for prayer and meditation and is available
for use 24 hours a day. In addition to the chapel, Pastoral
Care is offered to patients and family members. For more
information, please contact Pastoral Care at (740) 615.1078.
Hospital Conveniences
++ The Grady Gift Shop — The Grady Gifts & More shop,
located on the first floor, offers unique gifts, books,
flowers, snacks and cold beverages. Flowers, balloons
(mylar only) and gifts are welcome in most rooms except
the critical care areas. Monday through Friday 9 a.m. to 8 p.m.; Weekends noon to 5 p.m.
++ Banking Services/ATMs — Banking services are available
through an ATM machine located near the vending
machines on the first floor near the main elevators.
++ Library — The Parker Medical Library is located on the
third floor of Case Hall. It is open to the public Monday
through Friday 9 a.m. to 3 p.m. To request a journal search
or for other assistance within the library, please contact
(740) 615.2128.
++ News, TV and Radio — Several publications are available
in newspaper machines around the hospital and in the
Gift Shop. Inpatients receive complimentary issues of the
Delaware Gazette, delivered to their rooms each day. A
variety of television and radio programming is available in
all rooms.
Hotels/Lodging
The following hotels are located within minutes of
the hospital:
++ Best Western Plus Delaware Inn
1720 U.S. 23, Delaware
(740) 363.3510
++ Americas Best Value Inn & Suites-Sunbury
7323 State Route 37 E, Delaware
(740) 362.6159
++ Hampton Inn Columbus/Delaware
7329 State Route 36/37at I-71 Exit, Sunbury
(740) 363.4700
++ Holiday Inn Express & Suites Sunbury-Columbus
7301 State Route 37 at I-71 Exit, Sunbury
(740) 362.3036
++ Comfort Inn
1251 Columbus Pike, Delaware
(740) 363.8869
++ Travel Inn-Delaware
23 North Street, Delaware
(740) 369.4421
++ Internet and Computer — Wireless Internet is available in
all areas of the hospital. If you have trouble accessing the
network, call (614) 566.4357.
Important Phone Numbers:
Operator
(740) 615.1000 or
(800) 748.1115
(toll-free)
For all general inquiries
and connections to other
departments
Housekeeping/
Environmental Services
(740) 615.1331
For cleaning requests
Interpretive Services
(614) 566.3256
For language, hearing, seeing and
other disability assistance
Medical Records Department
(740) 615.1030
To request a copy of your
medical records
Nutrition Services
(740) 611.1328
To request patient meal service
Pastoral Care
(740) 615.1078
For information about receiving
spiritual support from a chaplain
Patient Financial Services
(740) 368.5345
For information about financial
assistance for patients
Patient Information
(740) 615.1000
To get the room number and
phone number of a patient
Protective Services
(740) 615.2150
For security assistance and
concerns. To lock up personal
valuables or report items missing
Service Excellence/
Customer Service
(740) 615.1297
To discuss your
hospital experience
© OhioHealth Inc. 2016. All rights reserved. FY15-316-2519. REV 05/16.