Business Rules Management

Business Rules Management
Martijn Zoet
Universiteit Utrecht - 2012
Today’s
lesson
A
introduc+on
should
be
like
a
lady's
skirt:
long
enough
to
cover
the
essen+als
but
short
enough
to
keep
it
interes+ng
(Based
on
English
proverb)
Grip
Understanding
Awareness
Business
Rules
Management
(Value
Proposi=on)
Business
Rules
(Value
Proposi=on)
Rules
Business
Value
Proposi=on
Awareness
(Based
on
English
proverb
and
De
Groot)
!
Rules
!
!
Rules
!
!
Rules
!
!
Rules
!
BR(M)
Value
Proposi=on
Grip
Understanding
Awareness
Business
Value
Business
Rules
Value
Business
Rules
Management
Value
How
much
is
the
small
blind?
Which
player
has
to
post
the
small
blind?
How
much
is
the
big
blind?
Which
player
has
to
post
the
big
blind?
How
many
cards
need
to
be
dealt?
What
is
the
minimal
bet?
What
is
the
maximal
bet?
How
do
we
bet?
How
many
cards
need
to
be
burned?
How
many
cards
need
to
be
dealt?
What
is
the
minimal
bet?
What
is
the
maximal
bet?
How
do
we
bet?
How
many
cards
need
to
be
burned?
How
many
cards
need
to
be
dealt?
What
is
the
minimal
bet?
What
is
the
maximal
bet?
How
do
we
bet?
How
many
cards
need
to
be
burned?
How
many
cards
need
to
be
dealt?
What
is
a
River
Card?
What
is
the
minimal
bet?
What
is
the
maximal
bet?
How
do
we
bet?
What
is
the
minimal
bet?
What
is
the
maximal
bet?
How
do
we
bet?
The
order
of
ac+vi+es?
Case:
Aegon
Bank
Case:
Aegon
Bank
Case:
Aegon
Bank
Case:
Aegon
Bank
Func+onality
through
  Registra+on;
  Quota+ons;
  Acceptance;
 
Therefore
Straight
Processing
Case:
Belas+ngdienst
Business
Rules
Eco‐System
Regula=on
Suprana=onal
Na=onal
Organiza=on
A
Local
Standardiza=on
Organisa=ons
Organiza=on
C
Branche
Organiza=ons
Consumers
Value
Network
BR(M)
Value
Proposi=on
Grip
Understanding
Awareness
Business
Value
Business
Rules
Value
Business
Rules
Management
Value
Business
Rules:
Examples
A
customer
that
has
placed
an
order
must
have
an
assigned
agent
A
customer
is
always
considered
a
gold
customer
if
the
customer
places
more
than
12
orders
during
a
calendar
year
A
gold
customer
must
be
allowed
access
to
the
warehouse
An
order
over
$1,000
must
not
be
accepted
on
credit
without
a
credit
check
Delivery
of
products
is
not
allowed
before
the
customer
has
paid
the
bill
A
quota+on
must
be
offered
within
one
day
aWer
an
applica+on
has
been
received
Business
Rules:
Dutch
Examples
(1/2)
Klanten
met
een
BKR
codering
nemen
we
niet
aan.
Bij
de
OPMAAT
hypotheek
dient
een
verzekering
van
verzekering
X
afgesloten
te
worden.
Hypotheken
met
een
hoofdsom
onder
de
NHG
norm
krijgen
0,2%
rentekor+ng.
De
notaris
moet
bekend
zijn
bij
voorkeur
voor
offereren,
doch
uiterlijk
voor
finaal
akkoord.
Een
senior
acceptant
mag
een
maximale
rentekor+ng
geven
van
0,5
%
De
basisrente
voor
alle
hypotheken
wordt
de
komende
twee
weken
met
0,5%
verhoogd.
Bij
renteherzieningen
wordt
het
komende
jaar
1,5%
boven
de
marktrente
geoffreerd.
Business
Rules:
Dutch
Examples
(2/2)
Bij
ontslag
hoofdelijke
aansprakelijk
wordt
niet
gerappelleerd
op
ontbrekende
stukken.
Op
het
scherm
is
al+jd
het
dossiernummer
en
de
naam
van
de
ingelogde
gebruiker
zichtbaar.
We
bieden
samen
met
de
verzekeraar
een
geintegreerde
offerte
aan.
Nieuwe
klanten
krijgen
voortgang
boven
bestaande
klanten
De
maximale
verstrekkingsnorm
voor
de
Flexibel
Hypotheek
is
125%
boven
de
exectu+ewaarde.
Bij
bekende
taxa+ewaarden
ouder
dan
een
half
jaar
wordt
bij
een
muta+e
geen
hertaxa+e
uitgevoerd.
Bij
muta+es
van
contracten
wordt
geen
BKR
toets
aangeroepen.
Business
Rules:
Implementa+on
A
cer+fied
security
helmet
must
always
be
worn
by
someone
who
resides
on
the
workplace
Cer+fied
security
shoes
must
always
be
worn
by
someone
who
resides
on
the
workplace
A
warning
sign
on
the
entrance
of
the
workplace
that
displays
the
conceptual
rules
men+oned
above
A
work
instruc+on
manual
that
is
handed
over
to
all
personnel
and
that
contains
the
rules
men+oned
above
A
porter
at
the
entrance
of
the
workplace,
having
work
instruc+ons
containing
the
rules
men+oned
above,
that
controls
everybody
who
enters
on
wearing
a
cer+fied
helmet
and
cer+fied
shoes
Posi+on
of
Business
Rules
Problem
Goal
Addressed
by
Constraints
or
Guidelines
Architectural
Solu+on
Defines
Realized
by
Business
Rules
Requirement
Business
Rules
Based
on
Engelsman
(2010)
Posi+on
of
Business
Rules
Business
Process
Management
Lifecycle
Gartner
(2008)
The
‘Decision
Process’
goed
laag
hoog
slecht
Task
Sequencing
Rules
Defini+on:
Rules
that
have
an
influence
on
the
posi+oning
of
one
or
mul+ple
process
elements
Example:
Rule:
Banks
are
permijed
to
transfer
money
for
individuals
that
are
not
exis+ng
customers
but
this
is
subjected
to
rules
(BASEL
II).
Actor
Inclusion
Rules
Defini+on:
Rules
that
have
an
influence
on
the
assignment
of
tasks
or
decision
to
specific
actors
Example:
Rule:
internal
regula+on
exist
that
the
communica+on
of
the
results
should
always
be
performed
by
a
doctor.
Data
Informa+on
Registra+on
Defini+on:
Rules
that
have
an
influence
on
recording
and
viewing
data/informa+on,
and
the
authoriza+ons
related
to
this.
Example:
• Completeness
• Accuracy
• Timing
• Authoriza+on
Example
Based
on
Basel
II
BR(M)
Value
Proposi=on
Grip
Understanding
Awareness
Business
Value
Business
Rules
Value
Business
Rules
Management
Value
Suppor+ng
business
rules
using
methods,
techniques
and
soWware
for
the
elicita+on,
analysis,
design,
deployment
and
monitoring
of
business
rules
involving
humans,
organiza+ons,
applica+ons,
documents
and
other
sources
of
informa+on
Zoet
and
Versendaal
(2010)
“a
statement
that
defines
or
constrains
some
aspect
of
the
business
intending
to
assert
business
structure
or
to
control
the
behaviour
of
the
business”.
Morgan
(2002)
Business
Rules
Defining
business
en++es,
business
logic,
constraints
or
calcula+ons.
Zoet
and
Versendaal
(2011)
BR
Value
Governing
of
methods,
techniques
and
soWware
for
the
elicita+on,
analysis,
design,
deployment
and
monitoring
of
business
rules
defining
business
en++es,
business
logic,
constraints
or
calcula+ons.
Zoet
and
Versendaal
(2011)
BRM
Value
Process
Versus
Rules
Management
History
Business
Process
Management
Business
Rules
Management
Business
Rules
Management
Framework
Device
Lifecycle
Management
System
SoIware
Monitoring
Applica=on
Component
Deployment
Applica=on
Func=on
Valida=on
Nota=on
Component
Design
Nota=on
Func=on
Analysis
Actors
Elicita=on
Business
Process
Rule
Type(s)
Business
Rules
Management
Framework
Device
Lifecycle
Management
System
SoIware
Monitoring
Applica=on
Component
Deployment
Applica=on
Func=on
Valida=on
Nota=on
Component
Design
Nota=on
Func=on
Analysis
Actors
Elicita=on
Business
Process
Rule
Type(s)
Different
Business
Rules
Languages
SWRL
Produc+on
Rule
Representa+on
Decision
Trees
RuleML
Decision
Tables
Legal
Blueprint
Domain
Models
Juridisch
Decomplexiemodel
Visual
Rules
Models
Rule
Interchange
Format
E‐Power
Method
Seman+cs
of
Business
Vocabulary
and
Business
Rules
Example Languages (1/2)
Example Languages (2/2)
The
issue
part
Business Rules
Country
Business
Process State
Data City
Events
Town
SOA County
ORGANISATION
Wat
betekent
loon?
Business
Vocabulary
Business
Vocabulary
and
Data
Structures
The
issue
part
2
Business Rules
Production Rule Representation
SWRL
Decision Tables
RuleML
Decision Trees
Juridisch Decomplexiemodel
Domain Models
Rule Interchange Format
Legal Blueprint
Visual Rules Models
E-Power Method
Semantics of Business Vocabulary and Business Rules
Business Process
Unified Modeling Language
Integration DEFinition for Function
Business Process Execution Language
Business Process Modeling Notation
Event-driven Process Chain
Flowcharts
Petri Nets
Archimate
Fundamental Modeling Concepts
Focus
Languages
• 
Event, Condition and Action or Context, Property, Operation and Keywords.
•  Represents decision as events that triggers a rule, a condition that is evaluated
and actions that are executed.
• 
Conceptual formalizations
•  Represent rules as statements that are based on fact statements related to
terms.
• 
Condition and Conclusion
•  Represent rules as conditions that lead to specific conclusions.
Event,
Condi+on
and
Ac+on
Production Rule Representation
Kardasis (2004):
Conceptual
Formaliza+ons
‘Rule Management Group Language’
SBVR
Rulespeak
Rulespeak (2010): “Definitie: RuleSpeak® is een verzameling richtlijnen voor het
formuleren van bedrijfsregels op een bedrijfsvriendelijke en precieze manier. Het is geen
taal of syntax maar eerder een verzameling voorschriften voor Nederlandstalige
formulering van bedrijfsregels gebaseerd op ervaringen in de praktijk.
Bedoeling:
• Het vergroten van de helderheid en consistentie in het communiceren van regels
tussen mensen uit de bedrijfspraktijk of als eisen (requirements) voor de
ontwikkeling van IT systemen.
• Het effectief verkrijgen, verwoorden en behouden van bedrijfskennis en criteria om
beslissingen te nemen.”
Rulespeak
Rulespeak
Condi+on
and
Conclusion
Decision Tables
NO SILVER BULLET
(Brooks, 1987 - IEEE Computer)
flickr: eschipul
No signs or lights
- but fewer accidents?
Can you imagine having no traffic lights or signs or any other way of keeping cars and people
apart? The results would be dangerous chaos, right?
Well, they have a lot a faith in human nature in the small Dutch town of Drachten. Its main
intersection is a busy place, where cars and trucks compete with people on bicycles, and others on
foot. The normal civic response - here and elsewhere - has been to put in more traffic
lights, divide the roadway into lanes - control things. But the response in Drachten
has been the opposite - they took the controls away.
A funny thing happened. The accident rate around the intersection went down - way down, from
more than eight a year to fewer than two.
"We wanted to appeal to social behaviour, people's own behaviour and
responsibility," says Nieske Ketelaar, Drachten city councillor………………
their
(3 News, 2009)
BR(M) Value Proposition
Grip
Understanding
Awareness
Business
Value
Business
Rules
Value
Business
Rules
Managemen
t Value
Possible Downside BR-Solutions
Dehumanization
Tunnel Vision
Knowledge Pool Drain
Based on Everest (2010)
Possible Downside BR-Solutions
Unexpected violation of law
(Professional) Liability
Intellectual Property
Based on Everest (2010)
MBI Colluqium
14-09-2009