UPS Export Guide to Canada - Compass

Transcription

UPS Export Guide to Canada - Compass
Canada Guide: Overview
Visit UPS.com/international
or call UPS International Customer Service at 1-800-782-7892.
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Vast, foreign opportunity
lies where you want your
projections to point: up.
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When it comes to international trade, no country has
more to offer than Canada. Literally. Canada, after all, is
the U.S.’s largest trading partner, with $1.6 billion worth
of trade moving between our nations daily. Canada also
has a GDP of $1.7 trillion and industries as diverse as
automotive, aerospace, mining and renewable energy.
Yet for all this opportunity, Canada is still another
country. It has its own laws and regulations that
must be followed, and that’s where UPS can make
all the difference.
UPS is one of the world’s largest customs brokers.
We know the ins and outs of getting your product to
customers in Canada because we’ve been there for 40
years. Our extensive network in trade management and
import/export technologies allows us to reach every part
of Canada, including the far reaches of the territories.
When you team with UPS, you not only get a company
that can deliver your shipments; you get a partner that
can assist you with any details or questions that can
come up along the way.
Let this guide be your playbook for building up or
expanding your supply chain and distribution network
in Canada. You’ll find all the information and resources
you need to help cover the finer nuances of bringing
your business north. Best of all, know that you’re not
alone in this endeavor. When you choose UPS, you get
the best and most frequent transit times and a global
logistics provider.
C A N A D A
St. John’s
Edmonton
Vancouver
Calgary
Saskatoon
Regina
Charlottetown
Moncton
Winnipeg
Halifax
Quebec City
*Principal locations displayed
Montreal
Ottawa
Toronto
Hamilton
UPS in Canada
Established:1975
Flights:
88+ daily
Operating Facilities:49
Airports Served:7
Hubs:
Mirable, QC; Hamilton, ON; Toronto, ON;
Calgary, AB; Vancouver, BC; Winnipeg, MB
UPS Supply Chain
Solutions® Facilities:83
UPS Retail Locations: 360 The UPS Store® locations, 410 UPS
Access Point™ locations, 400 UPS drop
boxes, 40 Customer Counters
Special Expertise:
Machinery and equipment, high-tech
and durable consumer goods.
Efficiency:
Strategic facilities located close to
borders and major cities.
Windsor
Key UPS Air Hubs
Multiple UPS Package Facilities
UPS Air and Ocean Freight
Forwarding Locations
Economy
Canada is the largest U.S. trading partner.
Currency: GDP (2013 est.):
Exports: Major Industries: Country Facts
Capital: Population: Area: Language: Ottawa
34,834,841 (July 2014 est.)
9,984,670 km2 (about 3.7 million mi2)
English, French
Imports:
Canadian dollar (CAD)
Purchasing Power Parity $1.518 trillion
$458.7 billion (2013 est.)
Motor vehicles and parts, industrial
machinery, aircraft, telecommunications
equipment; chemicals, minerals, food
products, plastics, fertilizers; wood pulp,
timber, crude petroleum, natural gas,
electricity, aluminum.
$471 billion (2013 est.)
Machinery and equipment, motor
vehicles and parts, crude oil, chemicals,
electricity, durable consumer goods.
Source: CIA World Factbook
© 2014 United Parcel Service of America, Inc. | All rights reserved.
1
Canada Guide: Greater Options
Customs Brokerage Network
Our expertise with Canada’s documentation and customs
requirements helps ensure compliance while reducing the chance
of potential delays and extra fees. We offer 24/7 customs services
with commodity and security inspections to facilitate smooth
entry into the country. Additionally, when UPS is your brokerage
service provider, we offer free routine customs clearance for
your exports into Canada for most of our Worldwide services.
Learn more about all UPS Customs Brokerage Network
options here.
UPS Capital® Services
UPS offers the most delivery options to and from Canada. We have seven air hubs, 49 operating facilities and 83 Supply
Chain Solutions® facilities that give us reach and efficiency across all the provinces and territories. Our extensive customs
brokerage network enables us to get your shipments across the border in either direction seamlessly and on time. Whether
your shipping needs involve large freight, small packages or anything in between, UPS has the options and logistics to help
build your presence in Canada.
UPS Export to Canada (as of October 2014)
Transit Times
To Metropolitan Areas in
We know the “Eh,” B, C’s
of getting your items to
and from Canada.
Visit UPS.com/international
or call UPS International Customer Service at 1-800-782-7892.
UPS Worldwide
Express Plus®
UPS Worldwide
Express®
UPS Worldwide
Saver® & UPS
Express® Freight
UPS Worldwide
Expedited®
Calgary
n/a
1 day — noon
1 day — end of day
2 days
3–5 days*
Montreal
n/a
1 day — 10:30 a.m.
1 day — end of day
2 days
3–4 days*
Ottawa
n/a
1 day — noon
1 day — end of day
2 days
3–4 days*
Toronto
1 day — 8:30 a.m.
1 day — 10:30 a.m.
1 day — end of day
2 days
2–4 days*
Vancouver
1 day — 8:30 a.m.
1 day — noon
1 day — end of day
2 days
3–6 days*
1
*Transit time varies based on origin of shipment.
UPS Capital® services1 offers a full range of financing and insurance
options to help you operate with greater productivity and minimize
risk when shipping from the U.S. to Canada. These options include:
Package Transportation
Cargo Insurance2
Offered through UPS Capital Insurance Agency, Inc., this option
ensures your goods in transit anywhere in Canada or the world,
no matter how they move or where they are in your supply chain.
• UPS Worldwide Express Plus®
• UPS Worldwide Express®
• UPS Worldwide Express Freight®
• UPS Worldwide Saver®
• UPS Worldwide Expedited®
• UPS® Standard
Trade Credit Insurance2
Offered through UPS Capital Insurance Agency, Inc., this option
enables you to grow your business in Canada safely while
protecting you against customer insolvency, bankruptcy and
political risk.
Global Asset-Based Lending3
For customers with goods warehoused with UPS in Canada, this
option provides you with working capital through a revolving line
of credit secured by those warehoused goods and goods in transit.
Learn more about all UPS Capital® services options here.
UPS® Standard
Billing Options
Optional Services
Freight Transportation
UPS Export Services to Canada
• Bill shipper
• Bill receiver
• Bill third party
• Split duty and VAT
• Dangerous goods/dry ice
• UPS Import Control®
• UPS Paperless® Invoice
• UPS Returns®
• Saturday delivery
• UPS Trade Direct®
• World Ease®
• Air Freight: UPS Next Day Air®
Freight, UPS 2nd Day Air®
Freight, UPS 3 Day Freight®
• Ocean Freight: Full container,
Less-Than-Container load (LCL)
• UPS Freight®: Less-Than-Truckload
(LTL), Truckload (TL)
UPS Import Services from Canada
• UPS Worldwide Express Plus®
• UPS Worldwide Express®
• UPS Worldwide Saver®
• UPS Worldwide Express Freight®
• UPS Worldwide Expedited®
• UPS 3 Day Select®
• UPS® Standard
• Bill shipper
• Bill receiver
• Bill third party
• Split duty and VAT
1. All UPS Capital products in this guide are only available for shipments originating in the U.S.
2. Insurance is underwritten by an authorized insurance company and issued through licensed insurance
producers affiliated with UPS Capital Insurance Agency, Inc., and other affiliated insurance agencies. UPS
Capital Insurance Agency, Inc., and its licensed affiliates are wholly owned subsidiaries of UPS Capital
Corporation. Insurance coverage is not available in all jurisdictions.
Calculate the times and costs for your shipping needs here.
3. Loans made in California are pursuant to a Department of Corporations California Finance Lenders License.
Products may not be available in all areas and may be modified based on requirements. Check with your
UPS Capital representative for local availability. Credit availability is subject to approval.
© 2014 United Parcel Service of America, Inc. | All rights reserved.
• UPS Broker of Choice® —
onsite or offsite
• Dangerous goods/dry ice
• UPS Import Control®
• UPS Paperless® Invoice
• UPS Returns®
• Saturday delivery
• UPS Trade Direct®
• World Ease®
• Air Freight: UPS Air Freight
Direct®, UPS Air Freight
Consolidated®
• Ocean Freight: Full container,
Less-Than-Container load (LCL)
• UPS Freight®: Less-Than-Truckload
(LTL), Truckload (TL)
2
Canada Guide: Competitive Advantage
To use a distinctly Canadian
metaphor, UPS is to delivery
as the power play is to hockey.
Visit UPS.com/international
or call UPS International Customer Service at 1-800-782-7892.
In other words, the numbers are in your favor. You see, with UPS, you get an expansive network that has more options
to Canada than our competitors. But the advantages don’t end there. We offer services like UPS Paperless Invoice, which
speeds up the customs clearance process by transmitting data electronically. And there’s also our UPS Quantum View®
suite of services, which provides a detailed flow of tracking information, so that your shipments never seem out of reach.
In fact, regardless of your company’s specific needs, chances are UPS can help create the perfect solution.
UPS vs. Competitors: Express Export Services (as of October 2014)
To Metropolitan Areas in
Exports
UPS Days in Transit
Versus DHL
Versus FedEx
Calgary
1 day (noon)
UPS — noon advantage
Parity
Montreal
1 day (10:30 a.m.)
UPS — 10:30 a.m. advantage
UPS — 10:30 a.m. advantage
Ottawa
1 day (noon)
UPS — noon advantage
Parity
UPS — 8:30 a.m. advantage
UPS — 8:30 a.m. advantage
UPS — 8:30 a.m. advantage
UPS — 8:30 a.m. advantage
1 day
Toronto
UPS Worldwide Express Plus® by 8:30 a.m.
UPS Worldwide Express by 10:30 a.m.
®
1 day
Vancouver
UPS Worldwide Express Plus® by 8:30 a.m.
UPS Worldwide Express® by noon
Saturday delivery is available from United States to Canada.
(Not available in all areas. Always check the international time in transit system for details of service availability within a country.)
UPS vs. Competitors: Express Import Services (as of October 2014)
Exports
More delivery options to Canada than other carriers.
Calgary
Versus DHL
Versus FedEx
UPS Worldwide Express Plus® by 8:00 a.m.
UPS — 8:00 a.m. advantage
Parity
UPS — 8:00 a.m. advantage
Parity
UPS — 8:00 a.m. advantage
Parity
UPS — 8:00 a.m. advantage
Parity
UPS — 8:00 a.m. advantage
Parity
UPS Worldwide Express by 10:30 a.m.
®
1 day
To Metropolitan Areas in
UPS has a fully integrated network in Canada that
is fast and enables us to give you more options than
our competitors. But where we really stand out is in
facilitating your ability to do business there. Whether
you’re manufacturing and sourcing materials or simply
selling and delivering, our team and technology make it
easy to plan and ship. Additionally, our exporting tools
enable you to find and manage harmonized tariff codes,
calculate landed cost estimates and check compliance
information, all in advance. Whether you’re exporting
from Yuma or importing from the Yukon, know you can
always rely on UPS to get your items exactly where they
need to go.
UPS Days in Transit
1 day
Montreal
UPS Worldwide Express Plus® by 8:00 a.m.
UPS Worldwide Express® by 10:30 a.m.
1 day
Ottawa
UPS Worldwide Express Plus® by 8:00 a.m.
UPS Worldwide Express® by 10:30 a.m.
1 day
Toronto
UPS Worldwide Express Plus® by 8:00 a.m.
UPS Worldwide Express® by 10:30 a.m.
1 day
Vancouver
UPS Worldwide Express Plus® by 8:00 a.m.
UPS Worldwide Express® by 10:30 a.m.
© 2014 United Parcel Service of America, Inc. | All rights reserved.
3
Canada Guide: Regions & Industries
Contrary to what you may
have heard, lumberjacks,
hockey sticks and snow are
not Canada’s chief exports.
Visit UPS.com/international
or call UPS International Customer Service at 1-800-782-7892.
Canada’s exports do not fit a stereotype any more than those of the United States do. What this means for you is opportunity
because, similar to the U.S., Canada is vast, regional and has a huge variety of industries and needs. At UPS, we know how
to help businesses gain a strong foothold and flourish in Canada because we have been helping companies succeed in
getting there for 40 years. We know where the best opportunities lie for everything from high tech to professional services
to industrial manufacturing. And to help you put this knowledge to use, we’ve teamed up with the U.S. Commercial Service
(part of the International Trade Administration) to provide assistance in finding the customers and developing the export
strategies best suited for your business. Canada is, after all, a diverse country where you can find the market or niche that
is just right for your company’s needs.
Provinces
1. British Columbia
--Tourism: Employs 1 in 15 working
British Columbians.
--Entrepreneurial activity: British Columbia
leads the country in start-up businesses.
--Other key industries: Forestry, fishing,
mining (gold, silver, other minerals).
2. Alberta
--Energy industry: Accounts for 25% of
province’s GDP. Includes oil sands, natural
gas and coal.
--Agriculture: Alberta is Canada’s second-largest
agricultural producer.
--Forestry: Third-largest industry in province.
13 Yukon
12 Northwest Territories
11 Nunavut
1 British Columbia
10 Newfoundland
2 Alberta
4 Manitoba
3 Saskatchewan
5 Ontario
People per km2
20–30
2–5
10–20
0–2
5–10
© 2014 United Parcel Service of America, Inc. | All rights reserved.
Prince Edward Island
6
Quebec
9
7 New Brunswick
8
Nova Scotia
3. Saskatchewan
--Agricultural industry: Grain, livestock
and their end products.
--Natural resources: Oil and gas, potash,
uranium, and other mining.
--Manufacturing: Strong presence in food,
beverages, chemicals, machinery
and wood products.
4. Manitoba
--Agriculture: Wheat accounts for 40% of
Manitoba’s sizeable crop production.
--Manufacturing: Strong in food, machinery,
transportation equipment and clothing.
--Mining: Also strong in the province, large
source of employment.
5. Ontario
--Automotive: Home to plants for seven of
the world’s largest vehicle manufacturers.
--Information technology: Huge growth
potential, thanks in part to the technology
triangle of Toronto, Ottawa and Waterloo.
--Other important industries: Aerospace
and aviation, forestry (northern area
of the province).
6. Quebec
-- Tourism: French-speaking Montreal is
considered Canada’s cultural capital.
--Aerospace: Several international companies
are headquartered here.
--Hydroelectric: Employs many, with
world industry leader Hydro-Québec
headquartered here.
--Mining and forestry: Export revenue
in the billions.
7. New Brunswick
--Main industries: Manufacturing and tourism.
--Natural resources: Fishing, forestry, energy
and mining also important industries.
Source:
www.canadianimmigration.net/blog/2013/07/choose-wisely-immigration-to-canadas-provinces-and-their-main-industries.html
8. Nova Scotia
--Fishing: Strong in both offshore and
inland fishing.
--Natural resources: Mining and drilling
are strong in this province.
--Shipping: Major North American port
in Halifax.
9. Prince Edward Island
--Smallest province in size and population.
--Agriculture: Famous for its potatoes.
--Tourism: Majority of jobs are in tourism
and small businesses.
10. Newfoundland
--Fishing: Biggest industry, developing new
strategies and techniques to align with quota
and depletion issues.
--Mining: Exports of $700 million annually,
mainly iron ore.
--Pulp and paper mills: Third-largest industry
in province.
Territories
11. Nunavut
--Smallest population in Canada.
--Inuit population: 80% of people in territory.
--Industries: Mining and resource development.
12. Northwest Territories
--Economic development: Major investing in
entrepreneurial endeavors.
--Important industries: Energy, mining
(diamonds and minerals), oil and gas.
13. Yukon
--Mining: 30% of the economy.
--Film industry: Majestic landscapes and long
summer days make the Yukon popular for
location shooting.
--Other industries: Business and administration,
fishing, and trapping.
4
Canada Guide: Cultural Insights
Visit UPS.com/international
or call UPS International Customer Service at 1-800-782-7892.
How great is this? Canada has
a holiday devoted to boxes.
Boxing Day is December 26th, a national holiday in Canada and not a time to do normal shipping. The name comes from the
old tradition of servants being given Christmas boxes by their employers, filled with things to share with their own families
on the day after Christmas. Today, it’s more about shopping and watching hockey, but knowing about it and the topics below
could make a big difference in building relationships with your future Canadian business associates.
Canadian Thanksgiving
Technology Triangle
Multiculturalism
October: Now this is the perfect month to
celebrate Thanksgiving.
Where do Canada’s best technology minds go
when they have a brilliant idea?
Did you hear the one about the Canadian,
the Canadian and the Canadian?
Canadians love to celebrate Thanksgiving as much as we
do. Only they do it earlier. Thanksgiving in Canada falls
on the second Monday in October and it’s as much of a
holiday there as it is here. Most people have the day off
from work, schools are empty and no one is expecting
to receive or send a shipment. So when the second
Monday in October rolls around, be sure to wish your
Canadian colleagues a happy day and save your delivery
expectations for Tuesday.
Just as we have our Silicon Valley, Canada has its own
hub of technology industries dubbed the Technology
Triangle. Centered around the cities of Waterloo, Ottawa
and Toronto, it is a hotbed for new ideas, start-ups
and highly educated talent. Also called the Ontario
Technology Corridor, this area is in a province that
generates 37% of Canada’s GDP. It’s the perfect region
to start in if you are looking to expand a tech business
or cater to a cosmopolitan workforce.
This is no joke: Canada embraces its multicultural
population. Regardless of ethnicity or background,
the people of Canada are united in one aspect: they all
proudly consider themselves and each other to be true
Canadians. This makes Canada one of the warmest places
to do business (despite what the thermometer says). From
having both English and French as official languages
countrywide to hosting the biggest Caribbean festival
outside the Caribbean, Canada is truly the sum of its
diverse parts.
Rest days are Saturday, Sunday and official holidays.
Keep track of international holidays here.
© 2014 United Parcel Service of America, Inc. | All rights reserved.
5
Canada Guide: Shipping Information
Learn the finer nuances of
doing business with our
northern neighbor.
Essential Paperwork
Select the links below to access the forms you need.
U.S. Export Forms: from the U.S. to Canada
•Commercial Invoice — Three signed copies required unless using
UPS Paperless® Invoice
--UPS Paperless® Invoice is available for U.S. small package
exports to Canada.
--Shipments of documents in a UPS Express® Letter Envelope do
not require an invoice.
•NAFTA Certificate of Origin or U.S. Certificate of Origin
(when applicable)
•Electronic Export Information (for any one commodity line level
with a value over US $2,500 or for any licensable shipment at
any value)
•U.S. Exporter Power of Attorney (POA) (when applicable)
•Packing List
U.S. Import Forms: from Canada to the U.S.
•Commercial Invoice — Three signed copies required unless using
UPS Paperless® Invoice
--UPS Paperless® Invoice is available for U.S. small package
exports to Canada.
--Shipments of documents in a UPS Express® Letter Envelope do
not require an invoice.
•NAFTA Certificate of Origin (when applicable)
•U.S. Import Power of Attorney and Bond (when applicable)
•Packing List
To learn more about how to complete these forms,
download this detailed reference guide.
Find and search all international forms here.
Visit UPS.com/international
or call UPS International Customer Service at 1-800-782-7892.
We share many common values and the longest undefended border with our neighbor to the north. Alas, this does not
give us a free pass on the usual import/export paperwork and rules. Fortunately, when UPS is a part of your team, these
logistics can become easier. Use the information below to access everything you need, from essential paperwork to unique
customs information, but also know we are available to answer any specific questions. After all, when you choose UPS to
be your shipping partner, our expertise becomes your expertise.
Prohibited or Restricted Commodities
Unique Customs Info
In addition to the commodities that UPS prohibits to all countries
served (listed here), it is prohibited to ship the following
commodities to Canada.
Canada Customs assesses and collects tariffs. Because the U.S. is a
member of the World Trade Organization, imports from the United
States are assessed at the Most-Favored Nation (MFN) rate.
•Baby Walkers
•Paintball Markers and Air Soft Guns
•Personal Effects
•Products Made in Iran
Import Value Limits to Canada:
•In most cases, when the value of the shipment is equal to or less
than the de minimis value of US $20, the shipment may enter
the country duty and tax free. This means there is no extra cost
to the shipper or consignee; a broker is not required.
•When you know and understand de minimis value, you can plan
accordingly (always within the guidelines and regulations). For
example, a strategy of making smaller, more frequent shipments
might enable your shipments to have a de minimus value of
US $20 or less. In such a case, customers’ needs could be met
efficiently due to a streamlined entry and tax exemption. Just
be sure to research your own particular product, as not all
commodities are subject to de minimis even though they may
be under US $20 in value.
Complete list of prohibited items to Canada here.
UPS Paperless® Invoice
UPS Paperless® Invoice simplifies your paperwork by eliminating
the need for paper commercial invoices. It allows you to integrate
order and shipment processing electronically, and it reduces
customs holds by streamlining the customs clearance process
through transmitting information digitally.
Learn more about UPS Paperless® Invoice here.
Special Clearance Requirements:
•Repair and Warranty
•Solid Wood Packing Material
Shipments
•USDA Inspections
Find details and search Special Clearance Requirements here.
Declared Value
When you ship with UPS, all domestic and international shipments
and all pallets in a UPS Worldwide Express Freight shipment
automatically have Declared Value of up to US $100. Should the
value of your goods exceed that amount, you can declare a value
of up to US $50,000 per package or US $100,000 per pallet for an
additional charge on most shipments.
Learn more about Declared Value here.
NAFTA Information
Tariffs and quotas were eliminated on most products made in the
U.S., Mexico and Canada under the North American Free Trade
Agreement (NAFTA). This created competitive advantages by
enabling companies to lower costs by spreading production lines
across the three countries. NAFTA is credited with the increased
development of global supply chains in industries as diverse as auto
manufacturing, electronics, machinery and appliances. Thanks in part
to NAFTA, Canada was the top purchaser of U.S. exports in 2013. If
your product qualifies, use the “NAFTA Certificate of Origin” form.
For more information on NAFTA rules and regulations specific
to Canada, visit here.
Find more information on trade regulation exclusive to
Canada here.
© 2014 United Parcel Service of America, Inc. | All rights reserved.
6
Canada Guide: Resources & Glossary
Going global is just a curling
stone’s throw away.
Online Tools
Use the convenient links below to help you with your
shipping needs.
•Calculate Time and Cost: Find delivery dates, time and shipping
costs for UPS® Services.
•Days of Operation: Find UPS-observed holidays in Canada.
•Import/Export Country Regulations: Find country-specific facts
and requirements that may impact your international shipment.
•UPS Import Control®: Take control of your inbound
international shipments.
•UPS Paperless® Invoice: Speeds up the customs clearance
process and eliminates the need for paper commercial invoices
by transmitting data electronically.
•UPS Quantum View® Manage: Get up-to-date information
about shipments you send or those you’re expecting from
one Web-based format that is easily customizable.
•UPS Shipping Systems: Compare solutions side-by-side to see
which one works best for you.
•UPS TradeAbility®: A suite of Web-based tools to help companies
manage and track their international trade.
Helpful Links
•Canada Webinar Series: NAFTA Documentation
•Canadian-American Business Council
•Doing Business in Canada — U.S. Commercial Service
•Intellectual Property Tool Kit
•International Trade Administration
•The American Chamber of Commerce in Canada
•U.S. Export Assistance Centers
•U.S. Commercial Service: Canada
•United States Trade Representative; Export Assistance for Smalland Medium-Sized Businesses
© 2014 United Parcel Service of America, Inc. | All rights reserved.
Visit UPS.com/international
or call UPS International Customer Service at 1-800-782-7892.
At UPS, we hope to make shipping to Canada feel as smooth as sliding a polished rock across a pristine sheet of ice. Use
the following tools, links and glossary to help you get your deliveries where they need to go efficiently and by-the-rules.
From online tools that can help streamline the import/export process to useful third-party links to relevant government
resources, we are committed to taking guesswork out of bringing your business to the Canadian market.
UPS Billing Terms
UPS offers a variety of billing options to fit your business:
Options
•Charges can be billed to the shipper, receiver
or a third-party payor.
•Charges for international shipping typically
include freight, duties and taxes.
•Customers using UPS’s automated shipping systems can choose
to have the shipping charges billed to one party and duties
and taxes to another. Or, via the Split Duty VAT (SDV) option,
customers can bill the freight and duty to one party and the
tax/VAT to another.*
Here are just some of the many UPS international billing
options you may choose from:
•Shipper pays shipping costs; receiver pays duties and taxes.
•Receiver pays all charges (also referred to as “Freight Collect”).
•Shipper pays all charges (also referred to as “Delivery Duty
Paid” or “Free Domicile”).
•Shipper pays shipping charges; a third party (could be in another
country) pays the duties and taxes.
Unless otherwise indicated, shipping charges are billed to the
shipper’s UPS account number, and the consignee or receiver
pays duties and taxes.
Note: A “Duties and Tax Forwarding
Surcharge”* is applied whenever the shipper
requests that the duties and taxes be billed to
a payor outside the destination country. The
third party’s UPS Account Number is required.
*The UPS paper waybill does not support the SDV billing option.
Customs Clearance Classification
Use this glossary to help understand how the items you ship
are defined by Canada customs. This will help ensure a speedy
clearance process for all your deliveries.
Document Shipment
A shipment generally containing written, typed or printed
communication of no commercial value. Document shipments
are usually considered non-dutiable shipments and generally do
not require export documentation (commercial invoice, etc.).
Non-Document/Dutiable
Any commodity not meeting the document qualifications of
Canada. Access International Forms to view Canada’s Document
Checklist for document qualifications. Non-documents cannot
be shipped in UPS Letter envelopes.
Non-Dutiable
Goods that, due to their nature and/or value, are considered
exempt from customs duty, usually based on value, weight or
quantity. The type of goods that are considered non-dutiable
may vary by country.
Samples
A low-value commodity that essentially has no commercial value.
For textile goods to qualify as a sample they must be mutilated or
marked to render them not suitable for commercial use.
Personal Effects
Personal effects are items intended for the consignee’s personal
use rather than for distribution, business maintenance or
wholesale/retail sale. Examples are clothing, used CDs, personal
grooming items, a suitcase contained within a carton or box, etc.
The consignee shipping personal effects must use an authorized
The UPS Store®/Mail Boxes, Etc.® location or a UPS Customer
Center. An inventory list with reason for move, confirmation that
the personal items are six months or older, and a photocopy of
passport or ID card must also be included.
7
Canada Guide: Unique Solutions
Learn how UPS can
help you harness retail
opportunities here.
Retail
Over 14 million Canadian consumers engaged in
e-commerce in 2013, generating $21.5 billion in B2C sales.
Over one-third of the world’s cross-border e-commerce
“power shoppers” live in Canada, presenting a significant
opportunity for retailers. In fact, 60% of Canada’s
online shoppers purchase goods and services from U.S.
Web merchants. UPS has a range of transportation and
brokerage solutions to help you sell your product to this
vast untapped pool of Canadian customers, such as our
eBrokerage Program designed specifically for online
retailers, and Automated Brokerage Solutions (ABS)
designed specifically for B2C shippers.
Learn more about retail opportunities here.
Aerospace and Aviation
Canada is one of the largest aerospace markets in the
world, with most of it in the provinces of Quebec and
Ontario. With companies such as Bombadier, Pratt
Whitney, Boeing and Rolls Royce all having facilities
there, Canada has strong growth potential for companies
that deal in parts, maintenance and software for these
industries. UPS specializes in the shipment of all these
and more, with experience in everything from custom
packaging, the handling of high-tech equipment and
freight delivery.
Learn more about aerospace and aviation
opportunities here.
High Tech
The techology industry is huge in Canada and growing.
From a highly educated workforce to consumers with
much the same consumption demands as those in
the U.S., there is a great opportunity to expand your
tech business. UPS has been enabling high tech supply
© 2014 United Parcel Service of America, Inc. | All rights reserved.
Visit UPS.com/international
or call UPS International Customer Service at 1-800-782-7892.
No matter what your business needs, chances are they are going to be different from every other company’s. That’s why
UPS prides itself on being a logistics company. We are built around the intricacies of finding the right solution for each of
our customers’ individualized needs. In Canada, as with the rest of the world, those needs tend to grow out of finding the
right opportunity. So to keep your business moving in the land of the maple leaf, here are some of the leading industries
in Canada and how UPS can help you realize the many possibilities.
chains in Canada for over 35 years. We have a network
of field stocking locations there to give high tech service
providers the ability to meet SLA’s and maintain customer
satisfaction across the provinces. In addition, our
experience as one of the world’s largest customs brokers
gives us unique insight and expertise when it comes to
prompt clearance and speedy delivery of the products
and materials associated with this cutting-edge industry.
Learn more about high tech opportunities here.
Oil and Gas
Canada is a major world producer of both natural gas and
crude oil. In fact, the world’s second-largest oil reserve
comes from the oil sands in Alberta. To get that kind of
production, it takes a lot of equipment and over half of
what Canada uses comes from the U.S. As the largest
customs brokerage network in North America, UPS has
the expertise to help get your parts to any location quickly
and seamlessly, whether you specialize in something as
big as industrial riggings or as small as a lug nut.
Learn more about oil and gas opportunities here.
Automotive
Canadian manufacturing is responsible for close to 20%
of the automotive market in North America. With the
push for more energy efficient vehicles comes the need
to modernize and update many plants. Whether your
business specializes in technology or mechanics, finances
or insurance, there is great opportunity in the Canadian
market. From our expertise in handling time-sensitive
documents to a seemingly omnipresent delivery fleet,
UPS has the logistics and reach to bring your product to
this market.
Learn more about automotive opportunities here.
Importer Is Responsible for Clearance
It is important to know that in Canada, the importer is responsible
for customs clearance, unless other arrangements are made. To
prevent your Canadian customers from having to take on this
responsibility, UPS offers a Non-Resident Importer (NRI) program.
This program makes your supply chain more efficient and gives
you the ability to move your product quicker.
Learn more about becoming a Non-Resident Importer here.
Intellectual Property Rights
Believe it or not, Canada is on the U.S. special watch list regarding
intellectual property rights (IPR). This is only because many
companies don’t realize they need to file their U.S. intellectual
property rights separately in Canada, so that they can be enforced
and protected under local law. A separate country is a separate
country after all, with its own statutes and regulations regarding
copyrights and patents.
The Department of Commerce provides U.S. small- and mediumsized companies one hour of free legal advice for “SME IP
Advisory Program” through the American Bar Association.
Other leading industries in Canada include:
Agriculture, Defense, Healthcare, Information and Communication
Technology, Mining (Quebec, British Columbia, Saskatchewan),
Pollution Control/Wastewater Management, Safety and Security,
and Travel and Tourism.
Sources:
www.payvision.com/infographic-online-shopping-cross-border-ecommerce-canada
www.export.gov/canada/marketresearchoncanada/bestprospectsforuscompanies
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Canada Guide: Shipping Checklist
Visit UPS.com/international
or call UPS International Customer Service at 1-800-782-7892.
Now if you expand any
farther North, you’ll be
going South.
Congratulations on all your ventures in the Canadian market. You now have a quarter of the compass covered in doing
business at a global level. All that’s left is to prepare your shipments. To do so, simply use this step-by-step checklist.
Taking the time to cover all the steps now will help to ensure that your items arrive promptly and safely.
1. Select an International Service
3. Prepare Your Shipping Label
Now that you’ve familiarized yourself with the
regulations in Canada, choose the UPS international
shipping services that best fit your import and
export needs, from guaranteed delivery times to
destinations and more.
Choose an international service here.
Use the following additional links to help you make
your decision:
• Calculate times and costs of specific services
• Calculate landed costs using
UPS TradeAbility® Tool
2. Choose an International
Billing Option
Different businesses have different billing needs.
UPS international billing offers a variety of options
to best fit the requirements of your specific
business model.
Choose a billing option here.
You are now ready to prepare your shipping label
and fill out any final international forms required
for your shipments.
Fill out necessary forms and labels here.
4. Create Required Documentation
Now that you’ve selected your shipping and billing
options, let UPS guide you through the process
of filling out each of the required export or import
forms you’ll need to get your shipment to its
final destination.
6. Check Your Shipment Status
Your shipment may have left your hands, but it
hasn’t left your sight. Use your UPS tracking number
to access information about your shipment at
any point in the delivery process. You can receive
information online at UPS.com, by email or through
UPS Quantum View®.
Track your shipment here.
Learn about more ways to track here.
That’s all there is to it. And it will get easier every
time you do it. Keep this guide as a reference, and
thank you once again for choosing UPS as your
global delivery and logistics partner.
5. Entrust It to Your Worldwide
Delivery Partner
It’s time to let UPS handle it from here. You can
either drop off your shipment to one of thousands of
UPS locations, including at The UPS Store® locations
and drop boxes, or you can schedule a pickup using
UPS On-Call Pickup® service. We’ll gladly pick up
all of your ground, air and international shipments
for a single fee, regardless of how many packages
you have.
Find a drop-off location here.
Schedule a pickup here.
© 2014 United Parcel Service of America, Inc. | All rights reserved.
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