Eurail Pass Guide

Transcription

Eurail Pass Guide

2013
Eurail Pass Guide
Contents
Welcome to the world of Eurail Pass 3
Eurail Pass - Essential information 4
Using the Eurail Flexi Pass 8
Discover the trains and the shipping lines
11
Eurail Pass - Practical information
15
Information by country 18
Eurail Pass - Conditions of use 37
The aim of this Eurail Pass Guide is to help you clearly
understand how to use the Eurail Pass and get the most out of it.
For information about the Eurail Group and its products or
services, visit www.eurailgroup.org.
At MyEurailtravel.com you can document your journey, share
your experiences with your family and friends and inspire people
around the world.
Every effort has been made to ensure the information in this
guide is correct and up-to-date. Such information, however,
is subject to change without notice, and no guarantee can be
made regarding its accuracy or completeness.
Share your travel stories
www.myeurailtravel.com
Welcome to the world of Eurail Pass
Welcome to the world
of Eurail Pass
Dear Eurail Pass traveller,
You’ve chosen the perfect way to travel through Europe – by
train! The extensive European train network is safe, eco-friendly,
comfortable and reliable. It will take you quickly and easily from
the continent’s most dynamic cities to its loveliest villages.
Equally important, you’ll be able to travel in a relaxed way that
gives you the chance to fully experience and appreciate the
magnificent variety in Europe’s scenic landscapes.
Your Eurail Pass documentation includes:
•a Eurail Pass Guide
•a Eurail Pass Map
•a Eurail Pass Timetable
•a Eurail Pass Cover
The Eurail Pass itself consists of the Pass Cover with the Travel
Report together with an attached ticket which should not be
detached in any circumstances.
In this Eurail Pass Guide you’ll find ‘Essential Information’ on
how to use your Eurail Pass, when and how you should make
reservations, and more. Please read this section carefully! The
guide also contains details of many other benefits and discounts
the pass entitles you to, and hints and tips to help you make
your Eurail Pass adventure as enjoyable and unforgettable as
possible.
Thank you for choosing Eurail Pass, and enjoy your journey!
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Eurail Pass - Essential information
Eurail Pass Essential information
Please read the following to ensure a smooth and
pleasant Eurail Pass experience.
What travel documents will I need?
Aside from the ticket and Pass Cover with the Travel Report that
together make up your Eurail Pass, you will need a valid passport.
Depending on your nationality, you may also need a visa to visit
certain countries (find out at http://europa.eu/travel). Travel insurance
is also strongly recommended – this is not included in your pass!
How do I start using my Eurail Pass?
First, you must activate the ticket. This can be done by the
travel agent you purchased the pass from, but also at a
ticket window in any European train station.
You must activate your pass within 6 months after you buy
it. The person activating your ticket will stamp the date in
the activation box, and fill out your passport number and the
first and last allowed days of travel. The first travel day can
be the one on which the ticket is activated, or a later date
– you choose. The last day will always correspond to the
complete length of time the pass is valid for.
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Once the ticket is activated, treat your Eurail Pass as
carefully as cash (no refunds if it is lost or stolen!), and keep
it clean and unmarked. It is not permitted to laminate the
ticket. You are only allowed to write in the Travel Report
section of the Pass Cover and, if you have a Flexi Pass, in
the Travel Calendar section on the ticket itself. Flexi Passes
have a Travel Calendar printed directly on the ticket (see
example on page 9). If you have a Flexi Pass, please read
the ‘Using the Flexi Pass’ section, page 8.
What is the Eurail Pass Cover for?
The Pass Cover protects your activated Eurail Pass ticket, which
is stapled inside. It also includes the Travel Report form that you
must present, together with the ticket, to ticket inspectors. Fill
out your personal and ticket details before you start using your
pass, and fill out the journey details before you enter any new
train, ferry or bus when using your pass for transportation or a
discount.
How often can I use my Eurail Pass?
It depends on the type you have. Eurail Global Passes, valid for
24 countries, come in two sorts.
• The ‘Continuous’ Pass can be used as often as you want
during the time period it is valid for.
• The ‘Flexi’ Pass can only be used for a specific number of
travel days during the period of validity. Eurail Passes that only
cover specific geographical areas (Eurail Select, Eurail Regional
and Eurail One Country Passes) are all Flexi Passes.
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Is my Eurail Pass valid for all trains and boats in Europe?
Your pass entitles you to transportation on all shipping lines and
the national railways listed in your Eurail Pass Cover, and on some
private railways listed in the ‘Information by Country’ section
of this guide. Reservations costs and surcharges required for
overnight beds and seats on certain international and high-speed
trains are not included. For more information, see the ‘Seat & Bed
Reservations’ section below and the ‘Costs & Surcharges’ table
on the back of the Eurail Pass Map.
For free passage on international ferry routes, your Eurail Pass
must be valid for the country of departure AND the country of
arrival. For discounted passage, the Pass must be valid for the
country of departure OR the country of arrival.
Seat and bed reservations
Certain trains – such as high-speed, international and overnight
trains – usually require you to reserve a seat or a bed for an extra
fee. Seats on such trains can be in high demand during the July
and August high season months in Europe. Furthermore, the
number of seats allocated to Eurail Pass holders on these trains
can be limited.
How do I make seat and bed reservations?
Before your trip, you can make reservations:
• through the travel agent who sold you your Pass.
• online with a few rail companies - this currently applies
to travel within and to/from Germany (www.bahn.de),
Sweden (www.sj.se) and Italy (http://www.fsitaliane.it).
Advance booking is therefore highly recommended – preferably
before you arrive in Europe (most trains can be booked up to 3
months in advance). Should seats for pass holders be sold out
for a train you want, you’ll have to purchase a full-fare ticket. But
you could also try a different day or time, or consider taking an
alternative route. To find out whether a train requires reservations,
consult your travel agent or the Eurail Pass Timetable, enquire at
a European railway station, or check a European railway website
for example www.oebb.at. Visit www.eurailgroup.org for more
information about the Eurail Pass Timetable app.
Deutsche Bahn’s UK Call Centre can help you to book a
seat, sleeper or couchette, as well. The Booking Centre can
be contacted by phone on +44 (0)8718 80 80 66 (Monday
to Friday 9 a.m. to 8 p.m., Saturday and Sunday 9 a.m. to 1
p.m. CET).
In Europe, make reservations at a railway station ticket
counter, or at Eurail Aid Offices managed by the National
Railway Companies. These are usually located at the
International ticket counters at the major train stations and
at select airports (see Information by Country for locations,
page 18).
What if I need to travel through a country not covered
by my Eurail Pass?
If any portion of your journey goes through a country that is not
covered by your pass, you will need to buy a ticket for that leg of
your journey. Do this at a ticket counter in advance, since tickets
on the train will be more expensive. For example, if you have a
Eurail Global Pass and plan to travel in Poland you will need to
purchase a separate ticket for
this part of the journey, as this
country do not participate in
the Eurail Global Pass offer.
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Using the Eurail Flexi Pass
If you have a Flexi Pass, please read the following
carefully to make sure you use it properly.
What’s the Travel Calendar on the Flexi Pass ticket for?
Your Flexi Pass entitles you to a set number of travel days within
a specific period of time. On any travel day, you can hop on and
off as many trains as you like. But before you board your first
train of the day, it is extremely important that you write the date
in the Travel Calendar on your ticket. Not doing so is the same
as traveling without a ticket, which means you will have to pay a
full-fare ticket and may also risk a fine.
How do I fill in the Travel Calendar?
Your Travel Calendar will have a day and month box for each
of the travel days you are entitled to. Even if you already have
a carefully planned schedule worked out, don’t fill in the whole
calendar at once – you’ll lose all flexibility about when you can
travel! As you start each travel day, write the day and month in
the proper boxes under ‘1’, for the first travel day, under ‘2’ for
the second, etc. (see example). Do not do this in pencil: you must
use blue or black ink! Also, don’t forget to fill out the journey
details on your Travel Report before taking each train, ferry or
bus on a travel day.
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What if I make a mistake
filling out the Travel
Calendar?
Be very careful and try not to –
mistakes cannot be corrected,
since an altered travel date
could be interpreted as an
attempt at fraud. You will have
to enter the correct day in the
next box, which means you
Example of the Travel Calendar and
activation
These 2 dates need to be filled in for your pass to be valid.
‘lose’ one travel day. In case you make a mistake, you can have
your pass replaced for € 30 (or the equivalent in local currency) at
the nearest Eurail Aid Office (see Information by Country section,
page 18).
Travel Calendar
How do I enter an overnight journey in my Travel Calendar
and save a travel day?
A travel day is from midnight to midnight. For all overnight
trips, your Eurail Pass must be valid on the day of departure
and arrival. However, depending on the departure time of the
overnight train, there is a special Eurail offer that could save you
a travel day. (Conditions of Use, article 7).
After 19.00h (7 pm):
If you board a direct overnight
train (with no connections)
after 19.00h (7 pm) which
arrives at its final destination
after 04.00h, you only need to
use one travel day – the day of
arrival. For instance, if you take
the direct overnight train from
Budapest to Munich which
departs on August 2nd at
21.10h, and arrives at 06.15h,
you only have to write August 3rd in the travel calendar on your
pass.
Before 19.00h (7 pm):
If you board a train before 19.00h (7 pm), you need to use two
travel days (fill in the day of departure in one set of boxes and the
day of arrival in the next).
When travelling by night ferry, you only have to use one travel
day. You may fill in either the day of departure or arrival on your
travel calendar.
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Does my Eurail Pass entitles me to extra
benefits?
Yes – to a great range of special benefits, including free or
discounted transportation on European buses and ferries.
See the Information by Country section for details and check
the complete list of extra benefits at www.eurailgroup.org.
When making use of these benefits, keep the following
points in mind.
• You may only make use of free transportation on a travel
day that you have written on your ticket.
• Discounted travel does not require use of a travel day. You
can take advantage of this at any time (even if you have
used all your travel days) as long as the journey takes
place before the last day of the overall validity.
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The European trains have their own individuality; they
are different in style, use different technology and the
onboard experience differs the moment you cross a
border. They come in all models, comfort levels and the
speed is dependent on the train type. What they have in
common? They allow you great insight into a destination,
running through country and city crossing gorges peering
into a nations backyards.
Discover the trains and
the shipping lines
Local trains
Easy, relaxed and intimate – that sums up the atmosphere of the
countless local trains that you will find throughout Europe. Some
of them only have 2nd class cars. Nowhere else will you get a
better feel for the local people and European life than on these
trains that weave their way from town to town, taking the locals
to work, market or play.
Express trains
Domestic and international express trains make fewer stops, and
get you to your destination more quickly than local trains. These
are commonly called InterCity (IC) or EuroCity (EC) trains. These
trains sometimes require a seat reservation.
High-speed trains
Want to cover a long distance really fast, or as luxuriously as
possible? There are many high speed services that criss-cross
Europe – with comfortable 1st and 2nd class cars and catering
services. Seat reservations are usually required, and additional
costs must be paid. Sometimes they travel at speeds of up to
200mph
Legendary scenic rail routes
Europe is bursting with picturesque scenery that can be enjoyed
from any type of train. But there are numerous train routes that
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are legendary for the magnificent vistas they pass through. Eurail
Passes are valid for many of them, or entitle you to a discount.
Reservations are sometimes required – they are always highly
recommended. See the back of the Eurail Pass Map for a sample
of Europe’s most scenic routes.
Overnight/Night trains
Overnight trains run between many of Europe’s major cities, and
offer a variety of sleeping accommodations for different budgets.
It’s a unique experience to arrive ready-to-go in a brand new
country early in the morning. A night train can also save you
money, since the supplement you pay can cost less than a hotel
room, depending on the accommodation you choose. Some
overnight trains offer reclining seats (generally only 2nd class),
which have the least expensive surcharge. The majority offer
standard couchettes as well as more luxurious sleepers, with the
required supplement rising accordingly in price.
Couchettes are compartments
with four open bunks in 1st
class and four or six open
bunks in 2nd class. These are
shared with other passengers
of both sexes, and people
generally sleep in their day
clothes. Wash basins and
toilets facilities are at the end
of each train car corridor. A
sheet, blanket and pillow are
provided. Sleepers offer more
comfort and privacy, accommodating one or two passengers
in 1st class, and two or three in 2nd class. They usually have
a private wash basin and are allocated exclusively for either
men or women, unless your party occupies all the beds in the
compartment. Some night trains even offer deluxe sleeper
compartments with a private toilet and shower. Reservations are
always required.
To ensure that you have the best onboard experience, take a few
sensible precautions: safely store your belongings and remember
to lock the door of your cabin when you are inside.
Travel document collection
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Border crossings and passport checks often take place on
these trains in the middle of the night. It is therefore quite
common before you go to sleep for the car attendant to
collect your Eurail Pass and passport for border formalities,
so you won’t have to be disturbed. This is standard
procedure – your documents will be returned to you in the
morning. Just double-check that the returned documents
are indeed yours, and that they are all there.
The below information gives details about two shipping
companies that participate in the Eurail Pass offer;
Superfast Ferries and Minoan Lines. You can find more
information about discounted ferry routes in the chapter
Information by Country
What is included in the offer for Superfast Ferries
Ancona - Igoumenitsa - Patras v.v.
(the route is jointly operated with ANEK Lines)
Bari - Corfu* - Igoumenitsa - Patras v.v.
(* via Corfu during summer period only)
• Free deck passage for 2nd class Pass holders
• Free air seats or dormitories for 1st class Pass holders
What is included in the offer for Minoan Lines
Ancona - Igoumenitsa - Patras v.v.
• Free deck passage for 2nd class Pass holders
• Free air-type seats for 1st class Pass holders
Additional costs for all routes
• Seasonal surcharge in June and September € 10 per person,
per way; July and August € 20 per person, per way.
• Port taxes € 7 per person, per way.
• A fuel surcharge may apply.
Participating shipping Lines
Where to book
Superfast Ferries
• Bari - Corfu*- Igoumenitsa - Patras v.v.
(* sailings during summer period only)
Book online on www.superfast.com (> partnerships > Train
& Ferry).
Italy +39 080 528 2828 [email protected]
Greece +30 210 891 9130 [email protected]
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Superfast Ferries (Attica Group)
• Ancona - Igoumenitsa - Patras v.v.
(the route is jointly operated with ANEK Lines)
Italy +39 071 202 033-4 or +39 071 207 0218 (port office)
[email protected]
Greece +30 210 891 9130 or +30 210 891 9700,
[email protected] or book online on
www.anek-superfast.com.
Minoan Lines www.minoan.gr
Italy +39 071 201708 or [email protected]
Greece +30 210 4145700 or [email protected]
Practical information
Check-in
Check-in time 2 hours before departure.
Port information Patras
From the railway station, go to the check-in terminal (location
south port, Akti Dymeon). Passenger‘s should check-in at the
terminal of the New port. A shuttle bus service between the New
port and the Old port (TRAINOSE railway station) is available
(appr. € 0,90).
Port information Bari
From the railway station, go to the the check-in terminal (location
Stazione Marittima Porto, 6, Corso Antonio de Tulio). The checkin terminal is located in front of the vessels ‘ departure point.
Port information Ancona
From the railway station, go to the check-in terminal (location
Via Luigi Einaudi, Zona Mandracchio). From there take the free
shuttle bus no. 20 to the port for embarkation
Superfast Ferries
Minoan Lines
*
Ancona
via Corfu during summer period only
I TA LY
Rome
Bari
GREECE
Corfu*
Igoumenitsa
Patras
14
0
100
200 km
Athens
Eurail Pass Practical information
Assistance while traveling in Europe
There are Eurail Aid Offices in many major train stations where
you can get information and assistance with, for instance,
reservations. They are usually located at the International ticket
counters. If your pass has been issued or activated incorrectly,
do not use it! Instead, exchange it for a new one at a Eurail
Aid office in a country that your pass is valid in. You will find
information on the location of the Eurail Aid offices in each
country in the Information by Country section on page 18. Please
note that the opening hours are subject to change.
1st or 2nd class
Your class of travel depends on the type of Eurail Pass you have
bought, and is indicated on your pass ticket. If you have a 2nd
class pass and wish to travel 1st class on a particular journey,
you will need to pay the price difference in advance at a ticket
window. If you have a 1st class pass, you are not entitled to a
refund if you travel in 2nd class. Some domestic trains do not
have 1st class cars, and boat services do not generally offer
a class distinction. At some major stations, there are special
railway lounges that may be available to 1st class pass holders:
These are listed in the Information by Country section (page 18).
Please note that railways have
the right to change their policy
on pass holder access to these
lounges without notice.
When and where’s
my train?
The Austrian Railway website
(www.oebb.at), previously
mentioned in Seat & Bed
Reservations, is also a handy
resource for checking train
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schedules, platform information and more in advance. It
covers all of Europe, including small towns and international
connections, and you can print out the schedules you need.
Remember that European time is given using the 24-hour clock:
after 12:00 noon comes 13:00 (1pm), 14:00 (2pm) etc., up to
24:00 (midnight).
You’ll find departure schedules and platform information in all
train stations, ranging from posters (departures on yellow paper,
arrivals on white) boards providing up-to-the-minute information.
Larger stations almost always have a staffed information
counter as well. On the platforms themselves, there are also
usually displays confirming the next train’s departure time and
destination.
Big city, many stations!
Most larger cities have multiple trains stations, and trains do
not always stop at all of them. If you want to arrive at a specific
station in particular city, be sure to check that the train you
want to take does stop there. And when heading on to a new
destination, double check exactly which station you need to
depart from, so you don’t go to the wrong one.
Are we there yet?
Station stops are not always announced or may be announced
in a foreign language that you do not understand. Take note of
your scheduled arrival time and the names of the stations before
your stop so you will be prepared to exit the train when it arrives
at your destination. Station names are usually clearly visible on
platforms, but you can always ask the conductor or a fellow
passenger if you are not sure.
Getting on the right train
(and staying on it)!
Ready to board? If you’ve made a reservation, you’ll find the
car and seat number printed on the ticket. Some platforms
feature a poster indicating exactly where specific cars stop
on the platform. Be ready to board the train the minute it
arrives; station stops are often very short. You can see if
a car is 1st or 2nd class by the numbers posted near the
train door or window (some trains have both classes in
one car). Also keep in mind that trains are sometimes split
in the middle of a journey, and continue on to different
destinations. Pay close attention to the destination displays,
where this will be indicated, and to any car numbers you see
near exterior or interior doors. Before splitting, the conductor
will announce which cars are going where.
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Money
You’ll find many ATMs affiliated with Plus (Visa) and Cirrus
(MasterCard) where you can regularly get cash for daily
expenses. Bring a credit and/or debit card, and enough cash
in the currency of the country you’re arriving in for a day or so
as an emergency backup. Make sure this is mostly in small
denomination bills ($50 equivalent or less) as larger bills aren’t
always accepted in certain outlets and trains. For an overview
of Eurail Pass participating countries that have the Euro (€) as
currency, see the back of your Eurail Pass Map.
Food on board
Many long-distance and high-speed trains have full-service
restaurant cars offering breakfast, lunch and dinner. On express
trains, there are sometimes buffet and bar cars that sell light
meals throughout the trip, and vendors who pass through the
carriages selling snacks and beverages. Food service is not very
common on local domestic trains. If you want to know if your
train has a buffet or restaurant car, ask at the station. And of
course you can always take your own picnic meal!
Luggage
Since you’ll be carrying or wheeling this around for most of your
trip, we recommend that you travel light! Depending on the type of
train, you’ll find luggage racks above the seats and/or at the end of
the car. Do keep an eye on your luggage, since railways cannot be
held responsible for lost or stolen bags. Most major train stations
offer storage facilities or coin-operated lockers for luggage.
Safety
Train stations can be busy, exciting and sometimes even
overwhelming places. In Europe, they are generally quite safe, but
those with a lot of tourist traffic will sometimes draw thieves and
pickpockets. Be especially alert in stations and on trains going to
or from an airport, and always keep a close eye on your valuables!
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Information by country
Here you will find country-specific information that is useful for
your Eurail Pass journey including railways that participate in the
Eurail Pass offer, airport links to the main city centres, Eurail Aid
Offices and extra pass benefits.
As a Eurail Pass holder you are entitled to many other extra
benefits. These benefits can usually be arranged on the spot.
For some benefits, mainly international shipping lines, advance
booking is possible. On the following pages you will find the
necessary contact details for making reservations with the benefit
partner concerned (phone number, email address or website).
Please note that benefits are subject to change: before booking or
buying a ticket, confirm that the company honors the discount.
Multiple countries
MP3 Audio City Guides 15% discount on over 400 audio city guides at
All Audio Guides. To claim your discount and get your private city guide enter
code: Eurail13 on www.allaudioguides.com/eurail.php
Trustive Mobile Internet Access 20% discount on seamless WiFi
internet access at 350,000 premium hotspots in 130 countries. Visit:
http://trustive.com/hotspots/ to check Trustive‘s WiFi coverage at your next
destination. To claim your discount visit www.trustive.com/eurail2013.
Austria
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A Eurail Pass valid in Austria is valid
with the national railway company
ÖBB (www.oebb.at) and on the
railway lines operated by ROeEE/
Raaberbahn (www.gysev.hu) and
Westbahn. Furthermore, the pass
is valid on the Austrian part of the
MICOTRA-line Villach–Tarvisio.
ÖBB Intercitybus (1st and
2nd class) free transportation;
www.oebb.at
• Graz-Klagenfurt: reservation
recommended
• K lagenfurt/Villach-Venezia Mestre &
Venezia Tronchetto (included if your
pass is valid in both Austria and
S-Bahn
Free transportation on the S-Bahn in
Vienna and Innsbruck.
Blue Danube Schiffahrt 20%
discount; www.ddsg-blue-danube.at
• Sightseeing boat trips in Vienna and
Wachau
BSB, SBS and ÖBB 50% discount;
www.bsb-online.com
• Boat crossings on Lake Constance
(Bodensee) from May to October
Donauschiffahrt Wurm+Köck
7.5% discount on river Danube
sailings; www.donauschiffahrt.de
(only for sailings without additional
services like a buffet or overnight
stay). Advance reservation is
possible: Tel. +49 851 929 292
or [email protected]);
www.donauschiffahrt.de
• Linz; embarking: dock Würm+Köck,
Donaupark/Untere Donaulände
A&O Hotels 10% discount for
rail pass holders on the daily rate for
advance bookings only. Located in
Wien and Graz. Book online via
www.aohostels.com/railpass/ or via
+49 30 80 947 5110 (mention the discount code Rail Pass). At check-in the
valid pass has to be presented.
Meininger hotels 10% discount if
you book directly with Meininger at
www.meininger-hotels.com
• Located in Wien and Salzburg. Allyou-can-eat breakfast is available,
free WiFi in the lobby. Contact:
[email protected]
or +49(0)30 6663 6100
Aid Offices
Innsbruck Hauptbahnhof:
Reisebüro am Bahnhof
Mon-Fri: 9:00am - 6:00pm
Salzburg Hauptbahnhof:
Reisezentrum
Daily: 8:30am - 6:00pm
Wien Meidling (Vienna):
Reisebüro am Bahnhof
Wien Westbahnhof (Vienna):
ÖBB Clublounge
Daily: 6:00am – 10:45pm
Airport links
Vienna: from Vienna Schwechat
Airport there are connections to WienNord, Wien-Mitte (Eurail Passes are
valid on S-Bahn, not on CAT) and to
Wien-West, Wien-Meidling (VAL,Vienna
Airport Lines, bus every 30 minutes,
Eurail Passes are not valid)
ÖBB Lounges
Holders of a 1st class Eurail Pass
have free entry to the ÖBB lounges in
Wien-Westbahnhof, Wien-Meidling,
Linz Hbf, Salzburg Hbf, Innsbruck
Hbf, Graz Hbf and Klagenfurt Hbf
Italy; reservations and supplements
are required)
Belgium
A Eurail Pass valid in Belgium is valid
NMBS/SNCB (www.b-rail.be).
Eurostar special pass holder
fares which are exchangeable once
before departure (non-exchangeable
fares can sometimes be cheaper
then pass holder fares). All fares are
subject to availability, bookings at
+44(0)84 32 186 186
• London St Pancras-Brussels Midi
HUSA-Hotels 10% discount on
the best internet rate, not in combination with other offers. Book at www.
husa.es (click on ‘Identification’ - top
right of the webpage) login: RAIL
PASS, password: EURAILINTERRAIL
or call +34 902 100 710 (refer to Eurail)
Aid Office
Gare de Bruxelles-Midi (Brussels)
Monday-Friday: 8:00am - 8:00pm
Saturday, Sunday and holidays:
9:00am - 4:30pm
Airport links
Brussels: the main airport is Brussels
National Airport. From the airport
there are train connections to Brussels
North, Central, Midi (every 20 minutes), to Mechelen and Antwerp (every
hour) and to many other destinations.
Bulgaria
A Eurail Pass valid in Bulgaria is valid
BDZ (www.bdz.bg).
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Aid Office
Sofia railway station
Daily: 7:00am - 11:30pm
Airport links
Sofia: from the airport there are
buses to the Sofia central railway station (bus 84 and 284). Eurail Passes
are not valid.
Croatia
A Eurail Pass valid in Croatia is valid
with the national railway company HZ
Putnicki Prijevoz (www.hznet.hr).
• Nürnberg-Praha 6 times a day,
travel time 4-5 hours; timetables at
www.bahn.com. Pass holders with
a pass valid in Germany AND the
Czech Republic need a reservation
only (regular reservation fee). Pass
holders with a pass valid ONLY in
Germany OR the Czech Republic
need a reservation and a ticket for
the section not covered by the pass.
Tickets and reservations are available
at railway ticket windows in Germany
and Praha.
CD Taxi Get a special price in
CD Taxi for travel to/from stations
Prague main station (Praha hl.n.),
Ostrava main station (Ostrava hl.n.),
Ostrava-Svinov or Brno main station
(Brno hl.n.); www.cd.cz/cdtaxi
CD Bike; www.cd.cz/cdbike
Rent a bike for a special price.
Croatia hotels 20% discount in
hotels Porin (Zagreb), Dora (Zagreb),
Mursa (Osijek) and hotel Zeljeznicar
(Split); www.croatia-express.com.
Bookings via info@croatia-express.
com. Discount upon presentation of
your Eurail Pass, when paying the
hotel.
Aid Office
Zagreb Glavi Kolodvor (main
railway station)
Daily: 0:00am - 11:59pm
Airport links
Zagreb: from the airport there
are 1 - 2 buses per hour to the city
bus terminal. Eurail Passes are not
valid.
Czech Republic
A Eurail Pass valid in the Czech
Republic is valid with the national
railway company CD (www.cd.cz).
20
Expressbus München/
Nürnberg - Praha
• München-Praha 4 times a day,
A&O Hotels 10% discount
for rail pass holders on the daily
rate for advance bookings only.
Located in Praha. Book online via
www.aohostels.com/railpass/ or via
+49 30 80 947 5110 (mention the
discount code Rail Pass). At check-in
the valid pass has to be presented.
CD Railway Museum 20%
discount. Museum located at Luzna u
Rukovnika; www.cdmuzeum.cz
Aid Office
Praha hlavní nádraží
(Prague main station)
International booking offices (signed
by a dark blue colour)
Daily: 03:30am - 00:35am
Airport links
Prague: from the airport there
are connections to the main station
Praha Hlavni Nadrazi, by Airport
Express Bus AE. Eurail Passes are
not valid on this bus. Purchase
tickets from the driver.
See: www.cd.cz/airportexpress
CD lounges
have free access to the CD lounges
located in several railway stations.
A Eurail Pass valid in Denmark is valid
DSB (www.dsb.dk) and with the following private railway companies:
• Arriva
• DSB S-Tog
• DSB-Øresund
Nordjyske Jernbaner (private
railway) 50% discount
•F
rederikshavn-Skagen
•H
irtshals-Hjørring
DFDS Seaways 25% discount on
all categories except Commodore class
• Copenhagen-Oslo reservations:
www.dfdsseaways.com/railpass
(subject to availability)
Scandlines free transportation for
train passengers; www.scandlines.de
• Helsingør-Helsingborg
• Puttgarden-Rødby Færge
Jernbane-museum 25% discount; www.jernbanemuseum.dk
Danish railway museum in Odense
Aid Office
Central Station København
(Copenhagen)
Airport links
Copenhagen: from Copenhagen
Kastrup Airport there are connections
to København H (train every 10 minutes), Malmö (train every 20 minutes)
and to many other destinations.
DSB lounges
have free access to the DSB lounges
located in Aarhus, Copenhagen and
Odense.
Finland
A Eurail Pass valid in Finland is valid
with the national railway company VR
(www.vr.fi). Trains only.
Veljekset Salmela and
Net-matkat (bus companies)
free transport (upon presentation of
Eurail Pass)
• Kemi-Tornio-Haparanda
Finnlines 30% discount on
regular passenger fares (cabins, port
tax and meals excluded)
• Gdynia-Helsinki
• Helsinki-Rostock
• Helsinki-Travemünde
Information, reservations and online
bookings: www.finnlines.com. Booking code: RAIL. Show your Eurail
Pass at check-in.
Tallink Silja Oy 40% low season
discount; 20% high season discount;
www.tallinksilja.com
• Helsinki-Stockholm via Mariehamn
• Helsinki-Tallinn
• Stockholm-Turku via Mariehamn or
Långnäs
Discounts are granted on the cabin
category C-A, on Helsinki-Tallinn
route from deck/star class. Port taxes
are extra.
Finland +358(0)600 15700;
Sweden +46(0)822 2140
Viking Line Special price for
pass holders. For reservations
call +358(0)60041577;
www.vikingline.com
• Turku/Helsinki-Stockholm (via
Åland)
Denmark
Railway Museums
free admission
• Hyvinkää: www.rautatie.org
Hyvinkäänkatu 9
• Jokioinen:
www.jokioistenmuseorautatie.fi;
including a 14 kilometer narrowgauge railway and entrance to a
museum at the station of Minkiö.
(open June - mid August)
Aid Office
Railway station Helsinki
Airport links
Helsinki: from the airport there are
buses every 10 minutes to the railway
station (bus 615). Bus 61 goes to
Tikkurila railway station. Eurail Passes
are not valid.
France
A Eurail Pass valid in France is valid
SNCF (www.sncf.com and
21
www.voyages-sncf.com). It is then
also valid for travel between France
and Basel, Geneva (Switzerland), Port
Bou (Spain) and Ventimiglia (Italy).
there is a tram link to Lyon Part Dieu
(Rhônexpress, every 15 minutes Eurail Passes not valid)
SNCF Bus free transportation
• Digne-St Auban
• Digne-Veynes
• Canfranc-Oloron
A Eurail Pass valid in Germany is valid
with the national railway company DB
(www.bahn.com) and is also valid for
travel from Germany to the stations
of Basel Bad Bf (Switzerland) and
Salzburg Hbf (Austria). For the validity
of your Eurail Pass on trains operated
by private railway companies please
refer to www.eurailgroup.org/
germanrailways.aspx
Irish Ferries 30% discount;
www.irishferries.com
• Cherbourg-Rosslare
(February to December)*
• Roscoff-Rosslare
(May to September)*
*No daily sailings, reservation
compulsory.
Ireland +353(0)818 300 400;
France +33(0)233 234 444;
+33(0)170 720 326
+44(0)84 32 186 186.
• London St Pancras-Lille-Paris Nord
Aid Offices
Gare de Marseille St. Charles
Daily: 6:00am - 10:00pm
Gare de Nice-Ville
Mon-Sat: 9:00am - 6:00pm
Sun: 9:00am - 5:30pm
Gare de Paris-Lyon
Gare de Paris -Nord
Sat-Sun: 6:30am - 10:00pm
Gare de Paris-St. Lazare
Mon-Sun: 7:30am - 10:00pm
Aéroport Charles de Gaulle
(Paris CDG Airport)
Terminal 2 RER Station Bureau SNCF
Sat: 8:00am - 3:00pm
Sun: 10:00am - 5:00pm
22
Airport links
Paris: from Charles de Gaulle Airport
there are connections to Paris Nord
(RER Line B, Eurail Passes not valid)
and many other destinations.
Lyon: from St. Exupéry airport
Germany
S-Bahn
free transportation on the S-Bahn in
major German cities. S-Bahn can be
recognised by the logo; white S on a
green background.
Zugspitzbahn 10% discount;
www.zugspitze.de
• mountain railroad GarmischPartenkirchen - Grainau - Zugspitzplatt and on some cable cars in the
summit area
Expressbus München/
Nürnberg - Praha
• München-Praha 4 times a day,
• Nürnberg-Praha 6 times a day,
travel time 4-5 hours; timetables at
www.bahn.com. Pass holders with a
pass valid in Germany AND the Czech
Republic need a reservation only
(regular reservation fee). Pass holders
with a pass valid ONLY in Germany OR
the Czech Republic need a reservation
and a ticket for the section not covered
by the pass. Tickets and reservations
are available at railway ticket windows
in Germany and Prague (Praha)
Free bus to Outlet Villages in
Wertheim & Ingolstadt Free bus
transfer on the ‘Shopping Express
Bus’. Buses run from Frankfurt
Central Station to Wertheim and from
Munich Central Station to Ingolstadt.
• Frankfurt - Wertheim Village
(Monday to Saturday): departures at
9h30 from Frankfurt Central Station
(bus-stop ‘Romantische Straße’ take the south exit towards coach
parking,opposite Mannheimerstrasse 15) or 10h00 Westin Grand
Hotel (next to ‘Konstablerwache’
BSB, SBS and ÖBB 50%
discount; www.bsb-online.com
Donauschiffahrt Wurm+Köck
7.5% discount on sailings on river
Danube; www.donauschiffahrt.de
(only for sailings without additional
services like a buffet or overnight stay).
Advance reservation is possible;
Tel: +49 851 929 292 or
[email protected]);
www.donauschiffahrt.de
• Deggendorf; embarking: Festplatz,
Eginger Street
• Passau; embarking: Dock nr. 11,
Fritz-Schäffer-Promenade
Finnlines 30% discount on regular
passenger fares (cabins, port tax and
meals excluded)
• Helsinki-Rostock
• Gdynia-Rostock
•H
elsinki-Travemünde
• Malmö-Travemünde: 20% discount
bookings: www.finnlines.com.
Booking code: RAIL. Show your
Eurail Pass at check-in.
KD-German Rhine Line
free transportation; www.k-d.de
Free sailings on boats operated by
‘KD German Rhine Line‘ making
trips on the Rhine between Köln and
Mainz and on the river Mosel
between Koblenz and Cochem
(except on boats making cruises
of several days between Basel and
Rotterdam or Trier and Koblenz).
Scandlines free transportation for
train passengers; www.scandlines.de
• Puttgarden-Rødby Færge
underground station). Departure
to Frankfurt: 15h00.
www.coach.wertheimvillage.com
• Munich - Ingolstadt Village (Thursday & Saturday only): departures
at 09h30 from Sofitel Munich
Bayerpost (Bayerstrasse 12, close
to Munich Central Station) or
10h00 from Westin Hotel Grand
Munich (Arabellastrasse 6. Departure to Munich: 16h00.
www.coach.ingolstadtvillage.com
Romantic Road Coach 20% discount; www.romanticroadcoach.de
• on the ‘Romantic Road‘ (Romantische Strasse) (May to October):
Frankfurt/M - Rothenburg ob der Tauber - Augsburg - München/Füssen.
Reservation strongly recommended
via www.romanticroadcoach.de and
www.touring-travel.eu
A&O Hotels 10% discount for
rail pass holders on the daily rate for
advance bookings only. Located in
Berlin, Dortmund, Dresden, Düsseldorf, Frankfurt, Hamburg, Karlsruhe,
Köln, Leipzig, München and Nürnberg. Book online via www.aohostels.
com/railpass/ or via +49 30 80 947
5110 (mention the discount code Rail
Pass). At check-in the valid pass has
to be presented.
Meininger hotels 10% discount if
you book directly with Meininger at
www.meininger-hotels.com
• Located in Berlin, Frankfurt,
Munich, Cologne and Hamburg.
All-you-can-eat breakfast is available, free WiFi in the lobby. Contact:
[email protected] or
+49(0)30 6663 6100
Hard Rock Cafe München
Address: Platzl 1 - City center/across
Hofbräuhaus, +49 (0)89 242 949 0;
www.hardrock.com/munich
Show your Eurail Pass at Hard Rock
Cafe Munich and receive either a
complimentary Hot Fudge Sundae
with any main meal purchased in the
cafe or a gift in the rock shop with
every purchase over € 30.
Aid Offices
For general train information:
phone: + 49 1805 99 66 33
internet:
www.bahn.com/international
23
24
Reisezentrum Berlin
Hauptbahnhof (Central Station)
Daily: 6:00am - 10:00pm
EurAide Berlin Central Station
Reisezentrum (lower level)
(in summer extended hours)
Closed January and February
Reisezentrum Köln Central
Station (Cologne)
Reisezentrum Dresden Central
Station
Reisezentrum Frankfurt
am Main Central Station
(Frankfurt Central Station)
Sat+Sun: 8:00am - 8:00pm
Reisezentren Frankfurt
Flughafen Fernbahnhof
UND Regionalbahnhof (Frankfurt Airport Long Distance AND
Regional railway stations)
Reisezentrum Hamburg
Central Station
Reisezentrum Hannover
Central Station
Reisezentrum Heidelberg
Central Station
Sat+Sun: 10:00am - 6:00pm
Reisezentrum Leipzig
Central Station
Daily: 7.00am - 9:00pm
Reisezentrum München
Central Station
(Munich Central Station)
EurAide München Central
Station (Munich) Reisezentrum
(in summer extended hours)
Closed January and FebruaryMünchen Flughafen
(Munich Airport)
DB Counter in Terminal 1
Daily: 7:30am - 10:00pm
Reisezentrum Stuttgart
Central Station
Mon-Fri: 6.00am - 10:00pm
Sat+Sun: 7.00am - 10:00pm
Airport links
Berlin: from Berlin Tegel Airport
there is a frequent bus service to
Berlin Central Station (bus TXL - rail
passes or rail tickets are not valid on
the buses).From Berlin Schönefeld
Airport there are train connections to
Berlin Hauptbahnhof (Central Station)
and many other city and regional
destinations (S-Bahn lines S9 and
S45 (every 20 minutes) and RegionalExpress/Regionalbahn (every 30
minutes).
In the course of 2013 the new Berlin
Brandenburg International Airport
(BER) will be opened and replace
both TXL and SXF airports.
From Berlin Brandenburg Airport
there are many train connections to
Berlin Hauptbahnhof (Central Station)
and other city and regional destinations. ICE (Intercity-Express), IC
(Intercity) and regional trains (S-Bahn
lines S9 and S45, every 10 to 20
minutes; Regional-Express/
Regionalbahn, every 30 minutes).
Hamburg: from the airport there are
connections to Hamburg Hbf by train
(S-Bahn line S1, every 10 minutes).
Cologne - Köln/Bonn: from the
airport there are connections to Köln
Hbf (Regional-Express and S-Bahn line
S13, every 20 minutes) and Bonn Hbf
(Bus: Express Service SB 60, every 30
to 60 minutes - Eurail Passes not valid).
Hannover: from Hannover Langenhagen Airport there are connections
to Hannover Hbf by train (S-Bahn line
S5, every 30 minutes).
Dresden: from the airport there are
connections to Dresden Hbf. Train
(S-Bahn line S2, every 30 minutes).
Düsseldorf: from the airport there
are connections by train (S-Bahn
line S11 from station Düsseldorf
Flughafen and line S1 from station
Düsseldorf Flughafen Terminal, each
every 20 to 30 minutes) to Düsseldorf
Hbf and to many other destinations.
Frankfurt: from Frankfurt Rhein/
Main Airport there are train connections to Frankfurt am Main Hbf and
to many other destinations (regional
trains and S-Bahn lines S8 and S9,
Reservations: +30 210 891 9800;
+30 210 891 9700,
[email protected] or
[email protected]
Attica Group: Domestic routes
operated by Blue Star Ferries
30% discount provided you have
already realised a crossing in the
Adriatic Sea with Superfast Ferries
or ANEK Lines (via Ancona);
www.bluestarferries.com
• Piraeus - Chios - Mitylene (Lesvos)
• Piraeus - Cyclades
• Piraeus - Dodecanese
• Rafina - Cyclades
Reservations: +30 210 891 9800 or
[email protected]
every 10 to 15 minutes). The airport
is also directly linked to the longdistance ICE/IC network. ICE and IC
trains depart from the Fernbahnhof
(long-distance train station).
Leipzig/Halle: from the airport there
are connections to Leipzig Hbf, Halle(S)
Hbf and to other destinations (IC and
regional trains, every 30 minutes).
Munich: from Munich F.J.Strauss
Airport there are connections to
München Hbf and to many other
regional destinations by train (S-Bahn
lines S1 and S8, every 10 minutes).
Stuttgart: from Stuttgart Echterdingen Airport there are connections
to Stuttgart Hbf and to many other
regional destinations by train (S-Bahn
lines S3 and S4, every 10-20 minutes).
Great Britain
Aid Offices
Rail Europe Travel Centre
193 Piccadilly
London W1J 9EU
Mon-Fri: 10:00 am - 6:00 pm
Sat: 10:00 am - 5:00 pm
German Rail UK Booking Centre
Surbiton KT6 6UB
Tel.: 08718 808 066
Mon-Fri: 9.00am - 8.00pm
Sat+Sun: 9.00am - 1.00pm
+44(0)84 32 186 186
• London St Pancras-Lille-Paris Nord
• London St Pancras-Brussels Midi
Greece
A Eurail Pass valid in Greece is valid
TRAINOSE (www.trainose.gr).
Attica Group: (jointly
operated with ANEK Lines)
30% discount only if you have already
realised a crossing in the Adriatic Sea
with Superfast Ferries or ANEK Lines
(via Ancona); www.superfast.com;
www.anek-superfast.com
• Piraeus - Heraklion (Crete)
Grimaldi Lines 20% discount on
official fares (port taxes, fixed dues
and special fares excluded);
www.grimaldi-lines.com
• Brindisi-Corfu twice a week
(until 8 September)
• Brindisi-Igoumenitsa and Patras
three times a week
Buy your ticket on
www.grimaldi-lines.com and then fill
in the form EURAIL INTERRAIL. The
discount will be refunded on your
credit card. Italy: +39 081 496 444;
email: [email protected]
You can also purchase the ticket in
the port office of Igoumenitsa and
Patras (Minoan Lines offices).
Minoan Lines 30% discount only
if you have already realised (or
reserved) a crossing in the Adriatic
Sea with Minoan Lines (information
and reservations: Greece tel: +30 210
4145700, [email protected]);
www.minoan.gr
• Igoumenitsa-Patras
• Heraklion-Piraeus
25
TRAINOSE bus special rates
for Eurail Pass holders
• Blagoevgrad/Sofia/Plovdiv
(Bulgaria)-Thessaloniki
Athens railway museum
free admission
Tuesday to Friday 9:00am - 1:00pm;
4, Siokou street, Athens
Aid Offices
Hellenic Railways Travel agency
6, Sina Street Athens
Mon-Sat: 8:00am - 3:00pm
Airport links
Athens: from Athens E.Venizelos
Airport there is a train every hour
to Athens Central Railway Station
(change at SKA station) and to Kiato
New Railway Station (directly)
Nyugati (train every 15 minutes) and
other destinations.
Lounge MAV
1st class Eurail Pass holders with 1st
class reservation, or Railjet Business
Class seat reservation, or with single/
double sleeping car supplement are
entitled on the day of travel to the
services of the Business Lounge of
MÁV-START, located at Budapest
Keleti Railway Station
Ireland
A Eurail Pass valid in Ireland is valid
with Irish Rail/Iarnród Éireann, the
national railway company of the
Republic of Ireland (www.irishrail.ie)
and with Translink NI Railways, the
national railway company of Northern
Ireland (www.translink.co.uk).
TRAINOSE lounge holders of a 1st
class Eurail Pass have free access to
the TRAINOSE lounge in Athens Central railway station (Stathmos Larissis)
Hungary
A Eurail Pass valid in Hungary is valid
MÁV-START (www.mav-start.hu)
and is also valid on the railway lines
operated by GySEV/Raaberbahn
(www.gysev.hu).
Hungarian Heritage Railway
Park 50% discount on the entrance
fee for the Hungarian Heritage Railway
Park (seasonal opening hours). The
Park can be reached from Budapest
Nyugati Railway Station with Desiro
trains running towards Esztergom.
(Eurail Passes accepted). Address:
Tatai út 95, 1142 Budapest, phone +36
1450 1497, [email protected]
www.vasuttortenetipark.hu.
Aid Office
16 József Attila Street, Budapest
1051 (V. district),
Mon - Fri: 9:00am - 6:00pm
26
Airport links
Budapest: from Budapest Liszt
Ferenc Airport there are direct connections from Terminal 1 to Budapest
Irish Ferries 30% discount;
www.irishferries.com
• Cherbourg-Rosslare (February to
December)*
• Dublin Ferryport-Holyhead **
• Pembroke-Rosslare **
• Roscoff-Rosslare (May to September)*
*No daily sailings, reservation compulsory.** reservation recommended
Ireland +353(0)818 300 400;
France +33(0)233 234 444;
+33(0)170 720 326
Stena Line 30% discount on foot
passenger fares; www.stenaline.com
• Cairnryan-Belfast: Superferry/HSS*
• Fishguard-Rosslare: Superferry *
• Dublin Port-Holyhead Superferry
Stena Adventurer *
• Holyhead-Dun Loaghaire: HSS
(High Speed Service) Summer only *
* reservation recommended
Railtours Ireland;
www.railtoursireland.com
Up to €30 off. Railtours Ireland offer
visitors to Dublin the chance to see
a great portion of Ireland that they
would not ordinarily be able to
experience in one or more days as
part of an escorted tour.
Ireland +353 (0)1 856 0045
Aid Offices
Republic of Ireland:
Irish Rail
Customer Information Centre
Connolly Station
Dublin 1
Mon - Fri 9:00am - 5:00pm
Northern Ireland:
NIR Travel, The Travel Centre
10-12 Glengall Street
Belfast BT12 5AH
Mon - Fri 9:00am - 5:00pm
Sat 9:00am - 12:30pm
Airport links
Dublin: from the airport Airlink buses
go to Heuston and Connolly railway
station (bus 748). Eurail Passes are
not valid.
Belfast: Sydenham railway station
is a 15 minutes walk from George
Best City Airport. Bus connections
to George Best City Airport & Belfast
International Airport are available
from Europa Bus Centre located
beside Great Victoria Street Railway
Station. Eurail Passes are not valid on
bus services.
Italy
A Eurail Pass valid in Italy is valid with
the passenger transportation company of the Italian Railways, Trenitalia
(www.trenitalia.com), and is also valid
on the railway line Udine-Tarvisio
operated by Micotra.
Grimaldi Lines 20% discount
on official fares (port taxes, fixed
dues and special fares excluded);
• Barcelona-Civitavecchia Daily,
except Sundays. In summer daily
• Barcelona-Porto Torres (Sardinia)
Low season: twice a week; mid
season: three times a week; high
season: five times a week
• Barcelona-Livorno twice a week
• Brindisi-Corfu twice a week (until 8
September)
• Brindisi-Igoumenitsa and Patras
three times a week
• Civitavecchia-Tunis (Tunisia) once
a week
• Civitavecchia-Porto Torres (Sardinia) Low season: twice a week;
mid season: three times a week;
high season: five times a week
• Civitavecchia-Trapani once a week
• Livorno-Tangier (Morocco) three
times a week
•P
alermo-Tunis (Tunisia) twice a week
• Catania-Salerno three times a week
• Palermo-Salerno twice a week
• Salerno-Tunis (Tunisia) twice a week
• Trapani-Tunis (Tunisia) once a week
Buy your ticket on
www.grimaldi-lines.com and then fill
in the form EURAIL INTERRAIL. The
discount will be refunded on your
credit card
Italy: +39 081 496 444;
Fax +39 081 551 7716;
email: [email protected]
Tickets can be booked by phone
or purchased at the port on
presentation of the rail pass.
Phone UK +44 (0)8445 762 762,
Ireland: +353 (0)1204 7744
ÖBB Intercitybus (1st and
2nd class) free transportation;
www.oebb.at
• K lagenfurt/Villach-Venezia Mestre &
Venezia Tronchetto (included if your
pass is valid in both Austria and
Italy; supplements are required)
Palazzo Strozzi, Firenze
20% discount on full-price exhibition
ticket and 10% discount on exhibition
catalogues for most exhibitions held
at the Piano Nobile of Palazzo Strozzi
(Firenze, Piazza Strozzi, tel +39 055
2645155) www.palazzostrozzi.org.
Please ask for your discount when
you purchase your ticket at the ticket
office or online.
Venice Civic Museums Special
offer to buy the “Museums pass”
as well as fast access to avoid
queues to the permanent exhibitions
at the following museums: Palazzo
27
Ducale, Museo Correr, Museo Archeologico, Biblioteca Marciana sale
monumentali, Cà Rezzonico, casa
Carlo Goldoni, Palazzo Mocenigo,
Cà Pesaro, Museo di storia naturale,
Museo del Vetro e Museo del Merletto.www.visitmuve.it > The Foundation > Support Us > Corporate
Partnerships
Aid Offices
Stazione Bari Centrale
Stazione Bologna Centrale
Stazione Firenze SMN (Florence)
Stazione Genova PP
Stazione Milano Centrale (Milan)
Stazione Napoli Centrale (Naples)
Stazione Pisa
Stazione Roma Termini (Rome)
Daily: 6:33am - 10:05pm
Stazione Torino PN (Turin)
Stazione Venezia Santa Lucia
(Venice)
Airport links
Pisa: from Pisa Galileo Galilei Airport
there are connections to Firenze
SMN, Pisa Centrale and many other
destinations.
Rome: from Roma Fiumicino Airport
there are connections to Roma
Tiburtina/Ostiense (train every 15
minutes- all passes are accepted)
and Roma Termini (train every 30
minutes - only 1st class passes are
valid on the Leonardo Express.)
Milan: from Milan Malpensa Airport
there are connections to Milano
Centrale (Bus: Malpensa Shuttle),
Milano Bovisa/ Milano Cadorna
(Express train Ferrovie Nord Milano).
Eurail Passes are not valid in these
connections.
Luxembourg
28
A Eurail Pass valid in Luxembourg is
valid with the national railway company CFL (www.cfl.lu). Trains only.
Aid Office
Luxembourg Central Station
Airport links
Luxembourg: from Findel Airport
bus 16 and 114 go to the railway station. Eurail Passes are not valid.
Montenegro
A Eurail Pass valid in Montenegro
is valid with the national railway
company ZCG.
The Netherlands
A Eurail Pass valid in The Netherlands is valid with the national railway
companies NS, NS Hispeed and on
the following private railway lines in
The Netherlands:
• Arriva
• Connexxion
• DB Regio Westfalen / Prignitzer
Eisenbahngesellschaft
• DB Regiobahn / AVV
• Eurobahn / Keolis
• Synthus
• Veolia
DFDS Seaways 25% discount
on all categories except Commodore
class
• IJmuiden-Newcastle reservations:
Stena Line 30% discount on foot
passenger fares; www.stenaline.com
• Harwich-Hoek van Holland: reservation compulsory
Tickets can be booked by phone or
purchased at the port on presentation of the rail pass.
Phone UK +44 (0)8445 762 762,
Ireland: +353 (0)1204 7744
Hotel Amsterdam 15%
discount when booking online. For
bookings go to www.hotelamsterdam.nl, click book now > Corporate &
Loyalty prices and fill in the discount
code: eurail.
Museum Boijmans-van
Beuningen 20% discount on full
entrance fee. To claim your discount,
please present your Eurail Pass
Aid Offices
Schiphol Airport Railway station
Amsterdam Central Station
Airport links
Amsterdam: From Schiphol Airport
there are direct trains to Amsterdam
Central station, every 10 minutes. (For
Fyra trains a supplement is required)
From Schiphol there are direct trains
to many other destinations in the
Netherlands and to Belgium, France
and Germany.
NS Hispeed lounges
On the day of travel, holders of a 1st
class reservation have free access
to the NS Hispeed lounges. The
lounges are located at the following
railway stations: Amsterdam, Breda,
Rotterdam and Schiphol. Lounges
are open from 8am to 8pm on Monday to Friday and from 10am to 6pm
on Saturdays, Sundays and public
holidays.
Nettbus Møre AS 50% discount (tickets can be bought on the
bus - cash payment). For timetables
see www.NSB.no. Buses depart/
arrive in Åndalsnes bus station just
behind the station building);
www.nettbuss.no
• Ålesund-Åndalsnes
Veøy Buss AS 50% discount on
bus services (no reservation needed,
tickets can be bought from the driver
(cash payment); www.veoy.no
• Åndalsnes-Molde
when purchasing the ticket. Please
note that for some exhibitions, extra
surcharges may apply. Museumpark
18-20, Rotterdam; www.boijmans.nl
DFDS Seaways 25% discount on
all categories except Commodore class
• Copenhagen-Oslo
reservations:
Railway museum in Hamar
free admission;
www.norsk-jernbanemuseum.no
Aid Office
Central Station Oslo
Norway
A Eurail Pass valid in Norway is valid
NSB (www.nsb.no) and also valid for
travel between Oslo and Gøteborg
(Sweden) and between Oslo and
Stockholm (Sweden) in direct border
crossing trains.
1st class carriages are not available
in Norway; NSB offers Komfort class
to 1st class pass holders on most
trains, seats are subject to availability.
Advance reservation is not compulsory, but highly recommended. When
obtained locally, reservations are free
for 1st class pass holders. Booking at
NSB stations or NSB Call-center
+47 81 500 888.
The Flåm Railway 30%
discount (tickets can be purchased at
any station - no reservation needed);
www.flamsbana.no
• Flåm-Myrdal
Airport links
Oslo: from Oslo Gardermoen Airport
there are connections to Oslo S (Central station). Eurail Passes accepted
on regional trains, but not on the
airport express train/Flytoget. From
Moss Airport Rygge, free bus transfer
to Rygge station. From Rygge to Oslo
NSB trains every hour.
Poland
A Eurail Pass valid in Poland is valid with
the PKP dependent railway company:
PKP Intercity JSC (www.intercity.pl)
29
and valid with the following companies
owned by local governments:
• KM Koleje Mazowieckie (except for
“Słoneczny” trains and KM-buses
to Modlin airport)
• Przewozy Regionalne (Regional
Services)
Finnlines 30% discount on
regular passenger fares (cabins, port
tax and meals excluded)
• Gdynia-Helsinki
• Gdynia-Rostock
Airport links
Warsaw: from Warsawa Okecie Airport: bus 175, every 15 minutes from
the airport to Warszawa Centralna
railway station. Eurail Passes are not
valid. From Warsawa Modlin Airport:
KM-Koleje Mazowieckie bus. Eurail
Passes are not valid.
PKP lounge
have free access to the PKP lounge
(Strefa VIP) at Warszawa Centralna.
Aid Offices
Estação de Santa Apolónia
Lisboa (Lisbon)
Daily: 6:15am - 10:30pm
Estação de Porto Campanhã
(Oporto)
Daily: 7:25am - 12:30pm and from
1:30pm - 07:30pm
Airport links
Lisbon: from the airport there are
connections by underground to the
following railway stations: Oriente,
Rossio and Cais do Sodré (Eurail
Passes are not valid).
Porto: from the airport Francisco Sá
Carneiro there are connections to
Campanhã station (by underground Eurail Passes are not valid)
Portugal
A Eurail Pass valid in Portugal is valid
with the national railway company CP
(www.cp.pt).
Carristur; www.carristur.pt
• 25% discount on touristic bus tours
in Porto, Braga, Coimbra and
Lisboa* by CARRISTUR. Tickets
can be purchased on the bus.
*It is necessary to present a reservation
valid within 3 days before or after the
date of the tour for one of the following
trains: Alfa Pendular (AP), Intercidades
(IC), Sud Expresso or Lusitânia.
30
Oceanário 15% discount;
www.oceanario.pt
• located near Lisboa Oriente railway
station
Serralves Museum in Porto
25% discount on entrance fees for
both museum and garden. Free for
those under 18 years of age;
www.serralves.pt
CP lounge
Two hours prior to departure or
after arrival, holders of a reservation
ticket in Conforto Class for the Alfa
Pendular (AP) trains or in Gran Class
or Preferente Class for either the Sud
Expresso or Lusitânia trains, have
free access to the CP lounge located
in Lisboa Oriente.
Romania
A Eurail Pass valid in Romania is valid
CFR Calatori (www.cfrcalatori.ro).
Hotels in Romania
• Hotel Alexandros and Lotru Villa in
Busteni: 30% discount from reception rates. The reservation has to be
made 15 days in advance via
www.hotel-alexandros.ro;
telephone + 40 (0) 244 320 138;
fax +40 (0) 244 320 056
Romanian railway museum
50% discount; www.cenafer.ro
• Bucuresti: Nord station, Str. Grivitei
nr. 193 B, sect 1
Aid Offices
Bucuresti Nord Railway Station
(Bucharest)
Wasteels Voyages Romania
Sat: 8:00am - 2:00pm
Brasov Railway Station
Wasteels Voyages Romania
Airport link
Bucuresti: from Henri Coanda Airport,
bus 780 to Bucuresti Nord railway station or bus 783 to Piata Victoriei, 800m
from Bucuresti Nord railway station.
Eurail Passes are not valid.
Serbia
A Eurail Pass valid in Serbia is valid
with the national railway company ZS
(www.serbianrailways.com).
Serbian Railway museum free
admission. The museum is located
in the main building of the Serbian
Railways (Zeleznice Srbije), about
100 m from Belgrade‘s railway station
(6, Nemanjina Street)
Aid Office
Beograd Railway Station (Belgrade)
Daily: 0:00am - 12:00pm
Airport link
Beograd: From Nikola Tesla Airport,
city bus 72 goes to the bus station
Zeleni Venac (about 500m from
Belgrade’s railway station) and minibus line A1 goes to Slavija Square
(via Belgrade’s railway station). Eurail
Passes are not valid.
Slovakia
A Eurail Pass valid in Slovakia is valid
ZSSK (www.slovakrail.sk).
Ciernohronská železnica
railway line up to 50% discount.
Historic woodland railway line founded in 1909 and operating vintage
wooden passenger trains on a 14 km
route. (trains run daily from May 2 to
September 2 and upon request for
the rest of the year. Reservation recommended for groups); www.chz.sk
• Chvatimech - Cierny Balog Vydrovská dolina - Dobroc
• Hotel Crowne Plaza in Bucharest:
20% discount from best available
rate on the official website www.
crowneplaza.com/bucharest via
[email protected] or by
telephone: + 40 (0) 212 240 034.
• Hotel Europa in Eforie Nord: 30%
discount from best available rate on
the official website www.anahotels.
ro; telephone +40 (0) 241 702 810
Golden Royal Boutique
Hotel & Spa Up to 25% discount
on services and accommodation.
Applicable at the moment of
payment upon presentation of
Eurail Pass. Online booking:
http://www.goldenroyal.sk/en/
Vodná 8, 040 01 Kosice
Mercure Bratislava up to 25%
discount upon presentation of the
rail pass. (Address: Zabotova Street
2, Bratislava. Tel +421 257 277 00;
email [email protected]);
www.mercure.com
Aqua City 20% discount on all
services, plus seasonal bonus (applicable upon presentation of the rail
pass - reservation recommended for
accommodation. Tel +421 527 851
111); www.aquacityresort.com/en/
Slovenia
A Eurail Pass valid in Slovenia is valid
with the national railway company SZ
(www.slo-zeleznice.si).
SZ Spa and hotels
• Hotel Park Ljubljana: 15% discount.
www.hotelpark.si. Address:
Tabor 9, Ljubljana; +386 13002500
[email protected]
• Laško Wellness Park and Zdravilišce
Laško: 20% discount on the use of
swimming pool, sauna and on both
activities combined with lunch;
www.thermana.si/en/10% discount
on medical treatment and related services, Thermana,Hotels and Resorts,
Zdraviliška c. 4, Laško Tel: +386 (0)
31
34232300 or [email protected]
• Olimia Therme: 30% discount on
the aqua park access. Address:
Zdraviliška cesta 24, Podcetrtek;
[email protected]
Aid Office
Ljubljana Railway Station
Daily: 6:00am - 21:30pm
Airport links
Ljubljana: one bus per hour from
Ljubljana Airport to the main railway
station. Eurail Passes are not valid.
Spain
A Eurail Pass valid in Spain is valid
RENFE (www.renfe.com).
RENFE bus (Valencia) free
transportation between Valencia
Joaquín Sorolla and Valencia Nord
stations when you have a reservation
for the AVE train
SNCF Bus France-Spain free
transportation
• Canfranc-Oloron
FEVE 50% discount (tickets
available in FEVE stations,
tel: +34 985 982 380); www.feve.es
• Cartagena - Los Nietos
• León - Bilbao
• Oviedo - Ferrol
• Oviedo - Santander
• Santander - Bilbao
• Local lines in Asturias, Galicia, Cantabria, Vizcaya, León and Murcia
FGC (Ferrocarrils de la Generalitat de Catalunya) 50% discount
(Tickets available in FGC stations);
www.fgc.net
• Barcelona-Vallès
• Cable line of Gelida-Cable line of
Montserrat
• L a Pobla-Lleida
• Anoia-Llobregat
• Monistrol-Montserrat: rack line
• Nuria-Ribes de Fresser: rack line
32
Balearia 20% discount on official seat fares; www.balearia.com
• Various crossings between the
Balearic islands
• Barcelona-Palma de Mallorca/
Ciutadella/Ibiza/Mahon
• Denia-Ibiza/Formentera
• Palma de Mallorca-Valencia
Tickets and reservations available in
travel agencies or locally at Balearia
offices or at +34 902 160 180.
Grimaldi Lines 20% discount on
official fares (port taxes, fixed dues
and special fares excluded);
• Barcelona-Civitavecchia Daily,
except Sundays. In summer daily
• Barcelona-Porto Torres (Sardinia)
Low season: twice a week; mid
season: three times a week; high
season: five times a week
• Barcelona-Tangier (Morocco) once
a week
• Barcelona-Livorno twice a week
Buy your ticket on www.grimaldilines.com and then fill in the form
EURAIL INTERRAIL. The discount
will be refunded on your credit card
Italy: +39 081 496 444; Fax +39 081
551 7716; email: [email protected]
HUSA-Hotels 10% discount on
the best internet rate, not in combination with other offers. Book at www.
husa.es (click on ‘Identification’ top
right of the webpage) login: RAIL PASS,
password: EURAILINTERRAIL or by tel.
+34 902 100 710 (refer to Eurail)
Railway Museums 50%
discount (tickets available at the museum); www.museodelferrocarril.org
• Barcelona: Vilanova i la Geltru,
Pl. Eduard Maristany s/n
• Madrid: Paseo de las Delicias, 61
Aid Offices
Domestic and International train
information:
902 320 320 (daily 7:00am - 11:00pm)
Estación Barcelona-Sants
Mon-Fri: 9:30am - 1:30pm and
3:30pm - 6:30pm
Estación Barcelona-França
Mon-Fri: 8:00 am - 9:00pm
Estación Madrid-Chamartín
Estación Sevilla-Santa Justa (Seville)
Estación Valencia-Joaquín Sorolla
Saturdays (not Holidays):
8:00am - 1:00pm
Sala Club lounge
Two hours prior to departure, holders
of a Club, Business, Gran Clase or
Preferente 1st class train reservation
have free access to the Sala Club
lounge located in several main railway
stations.
Sweden
A Eurail Pass valid in Sweden is valid
SJ (www.sj.se) and also valid on the
following private railway lines:
• Direct SJ trains to and from Copenhagen and Copenhagen Airport
•D
irect border crossing trains from
Göteborg and Stockholm to Oslo
•A
rlanda Express
•A
rriva
• Inlandsbanan
• J LT (local train services in Småland)
• Norrtåg
• Öresund trains
• Skånetrafiken
• Tågkompaniet
• Värmlandstrafik (local train services
in Värmland)
• Västtrafik (local train services in
Western Sweden)
• Veolia
Destination Gotland special
fare; www.destinationgotland.se
• Nynäshamn-Visby
• Oskarshamn-Visby
Finnlines 20% discount on regular
passenger fares (cabins, port tax and
meals excluded)
• Malmö-Travemünde
Scandlines free transportation;
www.scandlines.de
• Helsingør-Helsingborg
Tallink Silja Oy 40% low season
discount; 20% high season discount;
www.tallinksilja.com
• Helsinki-Stockholm via Mariehamn
• Riga (Latvia)-Stockholm
• Tallinn (Estonia)-Stockholm
• Stockholm-Turku via Mariehamn or
Långnäs
Discounts are granted on the cabin
category C-A, on Helsinki-Tallinn
route from deck/star class. Port taxes
are extra.
Finland +358(0)600 15700;
Sweden +46(0)822 2140
Viking Line Special price for
pass holders. For reservations call
+358(0)60041577; www.vikingline.com
• Turku/Helsinki-Stockholm (via Åland)
Airport links
Barcelona: from Barcelona El Prat
Airport (T2) there are commuter train
connections to Barcelona Sants
railway station every 30 minutes.
Free shuttle ‘Bustransit’ between the
airport station and T1.
Madrid: from Madrid Barajas Airport
there are connections to Madrid N.
Ministerios (Metro). Eurail Passes are
not valid. From the airport’s T4 station
there is a commuter train to Madrid
Chamartín, Sol and Atocha stations,
every 30 minutes.
Valencia: from Valencia Manises
Airport there are transfers to Valencia
Nord railway station via metro Valencia. Eurail Passes are not valid.
Málaga: from the airport there are
train commuter connections to Málaga
María Zambrano every 30 minutes.
Länstrafiken in Norrbotten
free bus transportation
• Haparanda-Luleå
Veljekset Salmela and Net-matkat
(bus companies) free bus transport
(upon presentation of Eurail Pass)
• Kemi-Tornio-Haparanda
Järnvägens Museum
Ängelholm (Railway museum
Ängelholm) 50% discount; Address:
Banskolevägen 11, Ängelholm;
www.engelholm.se/jarnvagsmuseum
33
• Ängelholm
Opening hours: Tuesday-Sunday:
10.00-17.00, June-August also
opened on Mondays 10.00-17.00.
Museum railway Smalsparet
30% discount; www.smalsparet.se
• Hultsfred-Västervik
Traffic in summer only (July-August)
Sveriges Järnvägsmuseum
(Railway museum) 50% discount;
www.trafikverket.se/museer/sveriges
jarnvagsmuseum-gavle
• Gävle
Aid Offices
Stockholm Central Station
Mon-Sun: 10:00am - 8:00pm
Göteborg Central station
Mon-Fri: 10.00am - 6:00pm
Sat, Sun: 10.00am - 4:00pm
Malmö Central station
Mon-Sun: 10.00am - 6.30pm
• BDWM Transport AG
• BLS AG
• BLT Baselland Transport AG
• CJ Chemins de Fer du Jura
• FART Regional lines Ticino,
including the Centovalli railway to
Domodossola (Italy)
• FB Forchbahn AG
• F W Frauenfeld-Wil-Bahn AG
• LEB Chemins de Fer LausanneEchallens-Bercher
• MBC Chemin de fer Bière-ApplesMorges
• MOB Montreux Oberland Bernois
(for Golden Pass see further)
• MVR-cev Transports MontreuxVevey-Riviera (only Vevey-BlonayPléiades)
• NStCM Chemin de Fer NyonSt. Cergue-Morez
• R A RegionAlps Martigny - Orsières
/ Le Chable
Airport link
Stockholm: from Stockholm Arlanda
Airport there are train connections to
Stockholm Central (every 15 minutes)
and to many other destinations.
SJ lounges
Holders of a 1st class rail pass have
free access to the SJ lounges in
Stockholm and Göteborg.
Switzerland
34
A Eurail Pass valid in Switzerland
is valid with the national railway
company SBB (www.sbb.ch) and
also valid with the following private
transport companies:
• BLS boat services on Lake Brienz
and Lake Thun (www.bls.ch)
• BSG boat services on Lake Biel and
on the river Aare between Biel and
Solothurn (www.bielersee.ch)
• CGN boat services on Lake Geneva
(www.cgn.ch)
• LNM boat services on Lake
Neuchâtel / Murten
• SGV boat services on Lake Luzern
• URh boat services on the river
Rhine between Constance and
Schaffhausen
• ZSG boat services on Lake Zurich
(www.zsg.ch)
• AB Appenzeller Bahnen AG
• ASM Aare Seeland mobil AG
• RBS Regionalverkehr BernSolothurn
• RhB Rhätische Bahn AG (including
RhB-Bus Tirano-Lugano)
• SOB Südostbahn (including
Voralpen-Express)
• SSIF Società Subalpina di Imprese
Ferroviarie
• SZU Sihltal - Zürich - Uetliberg
• THURBO AG
• TMR Transports de Martigny et sa
Regions
• TPC Transports Public du Chablais
SA
• TPF Transports public fribourgeois
• TRAVYS SA
• TRN Transports régionaux
neuchâtelois
• WB Waldenburgerbahn
• WSB Wynental- und Suhrentalbahn
• ZB Zentralbahn AG
BSB, SBS and ÖBB 50%
discount; www.bsb-online.com
Wilhelm Tell Express discounted
fare; www.wilhelmtellexpress.com
• Nostalgic boat crossing LuzernFlüelen and connecting train ride
to Locarno/Lugano. Reservation
compulsory
Aid Offices
Bahnhof Basel SBB
Sat: 10:00am - 4:00pm
Hauptbahnhof SBB Bern
Sat: 8:00am - 4:50pm
Gare de Genève (Geneva)
Sat: 9:00am - 5:15pm
Gare de Genève Aéroport
(Geneva Airport)
Sat : 9:00am - 5:30pm
Bahnhof Interlaken-West
& 1:30pm - 6:00pm
Sat: 9:00am - 12:00pm
& 1:30pm - 5:00pm
Bahnhof SBB Luzern (Lucerne)
Sat: 8:30am - 6:00pm
SBB Reisezentrum Zürich HB
(Zurich)
Bahnhof SBB Zürich Flughafen
(Zurich Airport)
Bernina express; www.rhb.ch
• Chur/St Moritz - Tirano - Lugano:
Eurail Pass valid between Chur/St
Moritz and Tirano. No discount on
the reservation fee. Eurail Pass is
also valid on the connecting bus to
Lugano. A Eurail Pass valid in Switzerland is sufficient for this route.
Discounted private railway
companies 25% - 50%
•B
ET Bergbahnen Engelberg - Trübsee - Titlis / Engelberg - Kleintitlis
•B
LM Lauterbrunnen - Grütschalp
- Mürren
•B
OB Berner Oberland - Bahnen
•G
GB Gornergratbahn
• J B Jungfraubahn
•P
B Pilatusbahn (Alpnachstad Pilatus Kulm / Kriens - Fräkmüntegg
- Pilatus Kulm)
•R
B Rigi - Bahn
•S
thB Stanserhorn Bahn
•W
AB Wengeralpbahn
Golden Pass; www.goldenpass.ch
• Montreux - Interlaken - Luzern: one of
the most picturesque lines in Switzerland. It links the Vaud Riviera to Lake
Lucerne. Reservation compulsory
Glacier Express 25% discount on
the Zermatt-Brig-Disentis part of
the trip. Free travel for pass holders
between Disentis and St.Moritz/
Davos. Compulsory reservation
33 Sfr.; www.glacierexpress.ch
Airport links
Geneva: from Genève Cointrin
Airport there are train connections
to Genève (every 15 minutes) and to
many other cities in Switzerland.
Zurich: from the airport there are
train connections to the main station
of Zürich (every 15 minutes) and to
many other cities in Switzerland.
SBB lounge
Holders of a 1st class rail pass have
free access to the SBB lounge in
Zürich HB.
Turkey
A Eurail Pass valid in Turkey is valid
TCDD (www.tcdd.gov.tr).
TCDD free crossings on Lake
Van on Tuesdays and Fridays, when
international trains are passing
• Tatvan-Van
TCDD Railway museum
free entrance at the Orient Express
Railway Museum at Istanbul Sirkeci
railway station (closed on Sundays
and Mondays); www.tcdd.gov.tr/tcdding/istanbul_ing.html
35
36
Participating companies
AUSTRIA
ÖBB
BELGIUM
NMBS/SNCB
BULGARIA
BDŽ
CROATIA
HŽ
CZECH REPUBLIC
CD
DENMARK
DSB
FINLAND
VR
FRANCE
SNCF
GERMANY
DB
GREECE
TRAINOSE
HUNGARY
MÁV-START
IRELAND
IÉ / NIR
ITALY
TRENITALIA
LUXEMBOURG
CFL
MONTENEGRO
ŽCG
THE NETHERLANDS
NS / NSHISPEED
NORWAY
NSB
POLAND
PKP
PORTUGAL
CP
ROMANIA
CFR
SERBIA
ŽS
SLOVAKIA
ZSSK
SLOVENIA
SŽ
SPAIN
RENFE
SWEDEN
SJ
SWITZERLAND
SBB/CFF/FFS
TURKEY
TCDD
Eurail Pass - Conditions of Use
Eurail Pass Conditions of Use
1. Eurail Pass definition
A Eurail Pass consists of a ticket and a Pass Cover that includes the
Travel Report. Neither the ticket nor the Pass Cover is valid on its own.
Those who travel using one without the other risk payment of a full-fare
ticket and a fine, subject to the rules of the national railway company.
2. A Eurail Pass is strictly personal
A Eurail Pass is strictly personal, non-transferable and valid only upon
presentation of a passport or other recognized travel identification
document. Those who travel without a passport or a legal equivalent to
be presented together with the pass risk payment of a full-fare ticket and
a fine.
3. A Eurail Pass must be activated
A Eurail Pass must be activated before it can be used for a journey. It can
be done at your travel agent or a train station ticket window. An activated
pass will show the first and last day of validity of the pass. Activation
must take place within 6 months of the issuing date stamp in the upper
right hand corner of the ticket. Those who travel using a ticket without an
activation date stamp risk payment of a full-fare ticket and a fine.
4. Countries and companies for which the Eurail Pass is valid
The Eurail Global Pass is valid for travel with the participating railway
companies in the countries listed on the Pass Cover (excluding
Montenegro, Poland and Serbia). All participating Railways, private
Transport Companies and Shipping Companies are listed in the Pass
Guide. Eurail Select, Regional and One Country Passes are only valid for
the country or countries which are printed on the ticket itself.
5. Recording personal, ticket and journey details in the Travel
Report
All Eurail Pass holders must fill out the personal and ticket details on the
Pass Cover Travel Report before using the pass. Before boarding a train,
bus or boat, each journey must be recorded in block capitals on the
Journey Details section of the Travel Report in blue or black ink. Those
who travel without having recorded these details risk payment of a fullfare ticket and a fine.
37
6. Flexi Pass: Filling in the Travel Calendar box
Flexi Pass holders may choose the days on which they travel within a
longer period of overall validity. Before boarding the first train, bus or boat
on a travel day, the date must be correctly entered in blue or black ink in
the corresponding Travel Calendar boxes on the ticket. Those who travel
on a date that has not been entered on the ticket risk payment of a fullfare ticket and a fine. Once entered, a travel day may not be corrected,
as it can be considered as an attempt of fraud. If a mistake is made, the
correct date must be entered in the next travel day box which means that
you lose a non-refundable travel day.
7. Flexi Pass: Overnight journeys
If you board a direct overnight train after 19.00h, and the train arrives at
its final destination after 04.00h, it is only necessary to enter the date of
arrival in the Travel Calendar boxes on the ticket. This also covers travel
between 19.00h and 24.00h on the day of departure, as long as the day
of departure and arrival both fall within the overall period of the pass’s
validity. When using an overnight ferry covered by the pass, either the
date of departure or arrival may be entered in the Travel Calendar boxes
on the ticket.
8. Seat availability
A Eurail Pass does not guarantee a seat in a train or boat. Reservations
are required for certain trains and ships, and surcharges may apply. Fees
for seat reservations, sleeping accommodation, port taxes, meals, and
other services while on board trains and boats are not included in the
pass.
9. Misuse of a Eurail Pass
Aside from the payments and fines detailed above in connection with
improper use of a Eurail Pass by the legal pass holder, railway staff are
authorized to confiscate a pass which appears to be forged, which is
being used by anyone other than the person to whom it was issued, or
on which personal details have been altered. Anyone using a fake pass
is considered to be attempting to perpetrate fraud against both Eurail
Group and the national railway company they are traveling on. This will be
reported to legal authorities, who will determinate the proper penalties.
10. Eurail Pass validity
A Eurail Pass is valid within the overall time period indicated on the pass.
Travel can begin after 00.00 hours on the first day printed on the pass,
and the last trip must be finished by midnight (24.00 hours) on the last
day of validity.
11. 1st and 2nd class
A Eurail Pass is valid for travel in the class indicated on the pass ticket.
1st class passes are also valid in 2nd class cars. Those wishing to travel
1st class with a 2nd class pass must pay the full difference between 1st
and 2nd class fare on the respective route. There is no refund for 1st
class pass holders traveling in 2nd class.
12. Eligibility
The Eurail Pass can only be used by those who reside outside of Europe,
the Russian Federation and Turkey.
13. Duplicate Eurail Pass
A duplicate Eurail Pass cannot be issued for those that are lost, stolen, or
damaged in such a way that it they are unusable.
38
15. Refund policy
You can submit an application for refund up to a year after the date
of issue. You will be refunded for the cost of the pass minus a 15%
cancellation fee, if your pass is returned to the place of purchase either
before the first day of validity or certified as “UNUSED” by a railway
official in Europe before the first day of validity. Once activated, passes
are considered “used”. Passes that are (partially) used, lost, damaged or
stolen will not be refunded or replaced.
14. Eurail Pass categories
Restrictions apply to using Eurail Passes in different categories.
•A Child Pass can only be used by travelers who are younger than 12
years of age on the first day that the pass is valid. In some countries,
different age restrictions may apply for children travelling on a Eurail
One Country Pass.
•A Youth Pass can only be used by travelers who are younger than 26
years of age on the first day that the pass is valid.
•A Senior Pass can only be used by travelers who are above 60 years of
age on the first day that the pass is valid.
•A Saver Pass is valid for everyone in the party (maximum 5) listed on the
control voucher, but only when they are traveling with the Saver Pass
in their possession. If people in the party split up and travel separately,
those who are not carrying the Saver Pass will need to buy a separate
train ticket. Refunds do not apply in this instance.
16. Liability
Issuing offices and the Eurail Group G.I.E. act only as the intermediary
of European carriers, and are not liable for operation of national rail
services.
17. Responsibility
Eurail Group G.I.E. cannot be held responsible for damages or extra
costs incurred due to loss of baggage, theft, force majeure, strikes, or
cancelled trains. However, in some of these cases, the Conditions of
Carriage from the specific carrier may be favorable to claims.
18. Compensation policy
In the event that you experience three or more train delays that are longer
than 60 minutes each, you can request compensation from the Eurail
Group. For further information, please refer to www.eurailgroup.org/
compensation.aspx. In the event you experience less than three delays
that are longer than 60 minutes, you can request compensation from the
respective carrier.
19. Legal provisions
For Eurail Passes that are valid in more than one country, transportation
is subject to the “Uniform Rules concerning the contract for GCC-CIV/
PRR”. For Eurail Passes valid in one country only, the legal provisions
of that country apply. For journeys by sea, the legal provisions of the
individual sea carrier apply. In the event of a conflict between English
and other translated texts, the English text (see www.eurailgroup.org/
eurailcou.aspx) shall prevail.
39
EG E 1339
Produced by Eurail Group GIE
www.eurailgroup.org
EN

Eurail Pass Guide

Transcription

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