Summer 2014 Newsletter

Summer 2014
THE
HEADLINER
A semi-annual publication by the Seaboard Transport Group of Companies.
SAFE. RELIABLE. PROFESSIONAL.
In this issue:
A message from the president...
Contributors........................................................... 2
Corporate.Email.Distribution.List........................ 2
Corporate.GoodLife.Membership......................... 2
Did.You.Know…15.Health.Tips............................ 2
Seaboard.Transport.Group.
Scholarship.Program............................................. 3
Canada-wide.Employee.Satisfaction.Survey....... 3
Employment.Equity.Update................................. 4
The.Personal.Insurane.Partnership..................... 4
Energy.&.Refined.Product.Group.
–.“Safety.Challenge”............................................. 4
Multiple.Unit.Contractor.(M.U.C.).
Program.Launch..................................................... 4
Harmac.Transportation.Inc...
Responsible.Care.Re-Verification......................... 5
Seaboard.West.Update.......................................... 5
Optional.Health.Benefits..
Program.–.Owner.Operators.and.
Owner.Operator.Drivers........................................ 5
Human.Resources.Team.Update.......................... 6
2013.Employee.Satisfaction.
Survey.Action.Items.............................................. 6
Employee.Achievements...................................... 7
New.Sherwood.Park.Maintenance.Facility......... 7
Driver.Reach-Out.Events:.Program.Launch........ 7
Worker.Injury.Reporting.Process......................... 8
April.Corporate.Training.Event............................ 8
Train.The.Trainer.................................................. 9
National.Health.and..Wellness.Program.
Introduction.(Healthy.Fleet).......................... 10-11
20.Questions.With.......................................... 12-13
Service.Award.Photos......................................... 14
It.is.great.to.see.summer.here.after.such.
a.harsh.winter..The.winter.of.2014.was.
one.of.the.worst.we.have.seen.in.years.
creating.many.issues.for.our.drivers,.
mechanics.and.management...I.would.like.
to.thank.all.of.our.drivers.who.worked.
extraordinarily.hard.to.get.us.through.this.
difficult.period.while.maintaining.a.focus.
on.safety....I.would.also.like.to.thank.our.
office.staff,.fleet.maintenance.staff.and.
management.who.worked.extra.hours.to.
ensure.our.customers.were.serviced.
We.are.excited.to.announce.that.our.50th.
anniversary.is.here!..Seaboard.Transport.
has.thrived.for.50.years.since.its.inception.
in.1964..Seaboard.has.grown.from.a.one.
truck.and.trailer.operation.to.a.large,.
diversified.bulk.transportation.company...
This.growth.was.made.possible.through.
the.hard.work.of.our.employees.and.
owner/operators...From.the.start,.we.
have.seen.unparalleled.dedication.and.
loyalty.from.our.staff.which.has.forged.
the.principles.of.safety,.reliability.and.
professionalism.in.our.business.
Differentiation.is.a.challenge.in.the.
trucking.industry.but.we.have.been.able.
to.accomplish.this.with.a.high.quality.of.
service.that.has.kept.us.growing...
Our.early.customers.supported.our.
growth.by.referring.our.company.to.other.
customers.due.to.our.strong.service.levels...
I.would.like.to.thank.those.customers.who.
have.stood.by.us.during.those.growth.
years...Some.have.retired.and.some.are.still.
working.with.us.today...During.the.past.50.
years.we.have.acquired.many.companies.
that.we.feel.that.are.“best.in.class”.within.
their.respective.areas...The.strength.of.our.
acquired.companies.has.only.increased.our.
safe,.reliable.and.professional.presence.in.
the.market.
Please.join.us.in.celebrating.this.milestone.
of.50.years.in.business!.
I.would.also.like.to.congratulate.all.those.
who.have.received.service.and.recognition.
awards...
Please.drive.safe.during.the.busy.summer.
driving.season.and.have.a.great.summer!
Mark Shannon
President and COO
Mantei’s.Driver.Awards.Banquet.-.Edmonton.. 15
Foss.Annual.Boat.Cruise.Photos........................ 15
Customer.Service.Ethic.Going.
Strong.in.Ontario.Energy.................................... 16
Birth.Announcement.-.Jaxson.Nowe................. 16
Coffee.Corner.Sudoku......................................... 16
www.SeaboardTransportGroup.com
1
THE
HEADLINER
Corporate
GoodLife
Membership
Contributors
Mark Shannon
President`s.Message
Human Resources
GoodLife,.Scholarship.Program,.Canada-wide.Employee.
Satisfaction.Survey.,.Corporate.Email.Distribution.List,.Employee.
Achievements,.Employment.Equity.Update,..The.Personal.
Insurance,.Multiple.Unit.Contractor.(M.U.C.).Program.Launch,.
Optional.Health.Benefits.Program,.Human.Resources.Team.
Update,.2013.Employee.Satisfaction.Survey.Action.Items,.
Worker.Injury.Reporting.Process,.April.Corporate.Training.
Event.,.National.Health.and.Wellness.Program.Introduction,.
20.Questions.With...,.Service.Awards,.Mantei’s.Driver.Awards.
Banquet,.Facebook
In.April.2012.we.launched.a.partnership.with.GoodLife.Fitness.
Clubs.across.Canada.to.offer.all.employees.and.Owner.Operators.
a.discounted.membership.rate..Physical.activity.is.an.important.
part.of.our.employee’s.overall.health.and.we.are.pleased.to.assist.
in.making.it.more.affordable.to.all.members.of.our.organization....
This.initiative.is.part.of.our.corporate.mandate.to.assist.our.
employees.in.improving.their.overall.health.and.wellness.
Cheryl Richard
Did.you.know....15.Health.Tips
Employees.and.Contractors.who.wish.to.sign-up.can.contact:
Bob MacQuarrie
Energy.and.Refined.Product.Group.-.“Safety.Challenge”
Greg Coughlin
Harmac.Transportation.Inc..Responsible.Care.Re-Verification
Ron Wiebe
Seaboard.West.Update
The.discounted.membership.rate.is.$35.42.plus.applicable.
provincial.taxes.and.is.deducted.directly.through.Payroll..
Kyla Chamberlaine – Atlantic/Central Canada
[email protected]
902-468-4447,.Ext..1268
Kim Trotchie – Western Canada
[email protected].
403-531-1600.EXT:.168
Victoria Dreimanis
New.Sherwood.Park.Maintenance.Facility
Samantha Dimock
Driver.Reach-Out.Events:.Program.Launch
Harv Roberts
Train.The.Trainer
Todd Stauffer
Customer.Service.Ethic.Going.Strong.in.Ontario.Energy
Corporate Email Distribution
List: Attention Drivers and Fleet
Maintenance Staff
Our.employees.across.Canada.identified.an.opportunity.for.
improving.our.corporate.communication.in.the.2013.Employee.
Satisfaction.Survey...Many.of.our.announcements.were.not.
reaching.our.drivers.and.fleet.maintenance.staff.across.Canada..
The.barrier.that.we.faced.was.that.our.drivers.and.mechanics.do.
not.have.a.personal.corporate.email.account...
It.is.very.important.to.us.that.all.employees.receive.all.corporate.
updates.and.announcements..Therefore,.at.this.time.we.would.
like.to.welcome.all.drivers.and.fleet.maintenance.staff.who.do.not.
have.a.personal.company.email.address.to.send.us.your.personal.
email.address.to.be.added.to.the.corporate.announcement.
distribution.list...Please.be.advised.that.participation.is.purely.
voluntary...We.have.created.a.distribution.list.to.ensure.all.
relevant.corporate.communications.reach.our.driving.staff.and.
fleet.maintenance.staff.
If.you.are.interested.in.being.included.on.this.distribution.list.
[email protected].
1.
Your.name
2.
Your.email.address
3.
The.division./.branch.that.you.work.for
.
Kyla Chamberlaine
HR Generalist
2
Did You Know… 15 Health Tips
1.
Standing.for.an.hour.will.burn.120.calories.
2.
Crying.releases.extra.stress.hormones.and.it.is.a.
scientifically.proven.way.to.relieve.stress.
3.
Watermelon.can.help.relieve.stress.and.anxiety,.as.well.as.
keep.you.energized.and.boost.your.metabolism.....Drinking.
watermelon.juice.after.a.workout.can.help.prevent.your.
muscles.from.getting.sore.
4.
Learning.to.play.a.musical.instrument.or.learning.another.
language.can.slow.the.aging.process.of.the.human.brain.
5.
An.easy.way.to.burn.100.calories:.40.jumping.jacks,.30.
crunches,.20.squats.or.10.push-ups
6.
Chew.peppermint.or.cinnamon.gum.when.you.drive...This.
is.proven.to.decrease.frustration.by.25%,.and.increase.
alertness.by.30%...It.is.also.proven.that.peppermint.
stimulates.brain.activity.and.can.help.you.concentrate.
better.
7.
Drinking.2.cups.of.cold.water.on.an.empty.stomach.can.
boost.your.metabolism.by.30%.
8.
Always.exhale.when.your.left.foot.hits.the.ground.to.avoid.
cramps.while.running.
9.
Pineapple.juice.is.5.times.more.effective.than.cough.syrup...
It.also.helps.in.the.prevention.of.colds.and.the.flu.
10. Drinking.a.cold.glass.of.water.in.the.morning.will.wake.you.
up.faster.than.a.cup.of.coffee.
11. Replace.the.butter.in.your.recipe.with.coconut.oil...It.has.a.
rich,.lightly.sweet.taste.and.it.is.very.healthy.for.you.
12. Eating.celery.is.technically.exercise...When.you.eat.celery,.
you.burn.more.calories.digesting.it.than.you.consume.
13. Sleeping.for.more.than.9.hours.at.a.time.can.actually.
damage.your.immune.system.
14. Thinking.burns.calories.
15. Smiling,.even.if.you’re.in.a.bad.mood,.will.improve.your.
mood...Using.these.muscles.is.enough.to.trigger.the.happy.
chemicals.in.your.brain.
Cheryl Richard
HSE Administrator
Summer 2014
Seaboard Transport Group
Scholarship Program
In.2011.we.had.the.pleasure.of.introducing.the.Seaboard.Transport.Group.Scholarship.Program...This.program.
offers.a.scholarship.to.the.children.of.our.office.staff,.fleet.maintenance.staff,.company.drivers,.owner/operators.
and.owner/operator.drivers.towards.post-secondary.education..
Applications.for.the.2014/2015.academic.year.are.due.July.30th,.2014...Please.watch.for.the.announcements.via.
email,.in.pay.statements,.via.PeopleNet.messages.as.well.as.posters.at.our.various.offices.by.the.end.of.June.
Contact.Kyla.Chamberlaine.([email protected]:.1268).if.you.would.like.to.receive.an.
application.package.
Jason Fleming
Manager of Human Resources
Attention all office employees,
company drivers, maintenance staff,
and owner/operators across Canada!
Seaboard Transport Group of Companies is launching a
Canada-wide Employee Satisfaction Survey on July 14th, 2014!
The.Seaboard.Transport.Group.is.committed.to.improving.our.employee.programs.and.retention.initiatives.by.seeking.out.employee.
feedback.and.suggestions..All.office.staff,.managers/supervisors,.mechanics/maintenance.staff,.company.drivers,.and.owner/operators.
are.encouraged.to.complete.the.survey.
The.survey.is.going.to.be.conducted.online.via.HR.Downloads.from.July.14th,.2014.–.August.8th,.2014
If.we.currently.have.your.email.on.file.(example:.all.office.employees).you.will.receive.the.link.within.48.hours.of.July.14th.in.your.work.
email.accounts..Please.check.your.junk.mail.for.the.survey.link.
If.we.do.not.have.your.email.address.on.file.please.contact.Kyla.using.the.information.below.to.have.the.survey.link.sent.to.your.email.
address.
Kyla Chamberlaine
[email protected]
(902) 468-4447, Ext 1268
1-800-565-1530, Ext 1268
All.results.from.the.survey.will.be.reviewed.in.depth.by.HR.and.Senior.Management..Suggestions,.recommendations,.and.feedback.are.
welcomed.and.encouraged...All.responses.are.100%.confidential..The.company.does.not.have.the.ability.to.link.your.responses.to.your.
email.account.
Your.participation.is.greatly.appreciated.
Sincerely,
Jason Fleming, CHRP
Human Resources Manager – Canada
[email protected]
3
THE
HEADLINER
Employment Equity Update –
Question and Answer Session:
We are proud to say we have completed our 2013 employment equity
report.
Q. How do our numbers compare to last year?
Energy & Refined Product Group
– “Safety Challenge”
After.a.very.difficult.winter.with.various.“weather”.impacts.to.
our.business.I.would.like.to.extend.my.appreciation.to.all.the.
drivers,.lease.operators.and.operational.staff.that.supported.our.
Canadian.operations.during.some.extremely.difficult.challenges.
We.are.looking.forward.to.a.very.busy.summer.driving.season.
which.will.also.bring.its.own.challenges.relating.to.increased.
deliveries.and.a.heavier.traffic.volume.
A. In 2013 we had eight members from a recognized designated group
(women, visible minorities, aboriginals and persons with a disability)
promoted which is an increase from 2012. We were also able to report
that there were 170 employees hired who self-identified as a member of
a visible minority which shows a significant increase over 2012.
I.am.extending.a.personal.challenge.to.each.member.of.our.ERP.
team.to.make.safety.their.first.priority.
Q. What does this mean for Seaboard Transport
Group of Companies?
Our..operational.accountability.-.when.it.comes.to.supporting.
our.driving.group.-.starts.with.“us”.and.ensuring.that.our.
professional.drivers.have.the.right.information.to.remain.focused.
A. This means that we are following our Employment Equity Plan of
hiring a more diverse workforce through new recruiting efforts, internal
promotions, and an overall commitment to creating an inclusive
workplace.
Q. What are the next steps in Employment
Equity?
A. Our main focus for 2014 is to continue providing Human Resources
training to all managers and to continue adhering to our Employment
Equity Plan. Our HR Strategy Team will continue to meet regularly to
review job descriptions, to ensure they are inclusive and not creating
any barriers to members of the Employment Equity target groups.
You can also see our commitment to Employment Equity on our
website at: http://seaboardtransportgroup.com/careers/employmentequity/
Kyla Chamberlaine
HR Generalist
The Personal
Insurance;
Partnership
with the
Seaboard Transport Group
The.Personal.Insurance.Company.now.offers.home,.auto,.and.
pet.insurance.at.a.discounted.group.rate.for.all.employees.of.
the.Seaboard.Transport.Group.of.Companies...This.includes.
employees.of.Unique.Personnel,.owner/operators,.owner/operator.
drivers,.and.contract.drivers..The.Personal.Insurance.has.been.
providing.group.insurance.since.1974.and.currently.works.with.
over.600.Canadian.organizations.to.provide.group.services..
Call.The.Personal.Insurance.Company.and.get.your.free.
personalized.insurance.quote.at.1-888-476-8737...Remember.to.
say.that.you.are.a.member.of.the.Seaboard.Transport.Group.
www.thepersonal.com
4
Our.drivers.and.lease.operators.do.not.start.their.shift.intending.
to.have.an.incident,.however,.an.incident.may.occur.if.they.lose.
focus.–.which.is.a.primary.contributing.factor.
What.is.your.role.relating.in.eliminating.the.contributing.factors?
Management.in.the.ERP.group.must.“own”.safety.and.build.the.
culture.of.safety.in.their.respective.areas.each.day.
Interaction.with.your.dispatch.and.driver.groups.must.be.
consistent.and.be.sustained.to.affect.a.positive.change.–.and.
positive.results.
The.“Safety.Challenge”.starts.by.making.it.your.role.to.influence.
the.drivers.to.operate.safely.-.challenge.them.to.be.better.
prepared..-.and.to.make.safety.a.personal.journey.each.and.every.
day.
Be Safe – Be Diligent – Be Aware
All.the.best.and.let’s.make.this.a.successful.driving.(operating.–.
includes.product.handling.–.not.just.driving).season.
Bob MacQuarrie
Senior Vice President – ERP Operations
The Seaboard Group Multiple
Unit Contractor (M.U.C.)
Program Launch
On.November.1st,.2013.we.launched.the.M.U.C..program.for.
all.Owner/Operators.in.Central.and.Atlantic.Canada.who.own.
multiple.units...This.program.has.4.objectives:
1.
Develop.and.maintain.a.close.connection.to.the.M.U.C.s.in.
our.organization
2. Incent.and.facilitate.business.growth.of.M.U.C.s
3. Manage.the.risks.associated.with.M.U.C.s
4. Establish.and.maintain.operating.standards.and.
requirements.for.M.U.C.s
Complete.program.details,.including.a.list.of.all.financial.
incentives,.can.be.found.in.the.M.U.C..Program.brochures.that.are.
available.at.our.various.terminals.across.Canada...If.you.wish.to.
receive.an.M.U.C..Program.Brochure.by.mail,.please.email.HR@
seaboard.acl.ca.
Jason Fleming
Manager of Human Resources
Summer 2014
Harmac
Transportation Inc.
Responsible Care
Re-Verification
Harmac.has.successfully.been.re-verified.as.a.responsible.care.
carrier.for.another.3.years...This.designation.from.the.Chemistry.
Industry.Association.of.Canada.(CIAC).will.allow.us.to.continue.
to.be.seen.as.a.leader.in.the.transportation.of.Chemical.products.
throughout.North.America..This.has.allowed.us.to.work.with.a.
number.of.our.large.customers.and.opens.the.door.to.potential.
new.clients.who.see.this.partnership.as.a.testament.to.our.
commitment.to.safety.and.corporate.responsibility..The.key.
focus.for.the.CIAC.and.its.members.is.their.commitment.to.the.
Responsible.Care.Ethics.and.Principles.of.Sustainability,.which.is.
outline.in.the.following.statement:
Seaboard West Update
We.have.many.positive.things.to.announce.in.the.west...At.Wiebe,.
we.are.excited.about.the.process.improvements.in.our.truck.
scheduling.going.into.the.summer.driving.season...As.always,.
customer.service.is.our.focus.and.with.the.new.schedule.we.will.
be.able.to.provide.a.more.rateable.delivery.service.throughout.the.
week.as.well.as.be.in-line.with.retail.consumption.on.weekends..
Another.focus.for.this.year.is.on.achieving.a.significant.reduction.in.
safety.incidents...We.had.many.avoidable.incidents.in.2013.and.our.
aim.is.to.reduce.our.spills,.mixes.and.property.damage.by.50%.in.
2014..We.have.had.a.number.of.personnel.changes.in.the.past.year.
and,.although.it’s.always.tough.to.see.employees.move.on,.it.has.
given.us.the.opportunity.to.make.positive.changes.in.our.business..
In.the.last.year.we.have.moved.some.key.functions.to.Sherwood.
Park.including.Payroll/HR,.dispatch,.a.newly.created.CSR.position,.
and.back.office.support..Thank.you.to.everyone.who.helped.make.
these.changes.possible..
The Responsible Care® Ethic
and Principles for Sustainability
R&G.has.been.in.the.Seaboard.family.for.nearly.a.year.now.and.
is.well.positioned.for.growth..In.this.short.year.we.have.already.
added.multiple.units.and.customers.to.the.fleet..We.are.looking.
forward.to.a.great.summer.
We.are.committed.to.do.the.right.thing,.and.be.seen.to.do.the.
right.thing..We.dedicate.ourselves,.our.technology.and.our.
business.practices.to.sustainability.-.the.betterment.of.society,.
the.environment.and.the.economy..The.principles.of.Responsible.
Care®.are.key.to.our.business.success,.and.compel.us.to:.
This.year,.we.will.be.emphasizing.team.strengthening.and.
encouraging.our.Drivers,.Dispatchers,.Mechanics,.Administration.
and.Management.to.communicate.and.work.together...I.want.to.
thank.all.of.our.employees.for.their.hard.work.and.dedication.to.our.
team;.you.have.helped.make.this.an.enjoyable.place.to.work.
• work.for.the.improvement.of.people’s.lives.and.the.
environment,.while.striving.to.do.no.harm;.
• be.accountable.and.responsive.to.the.public,.especially.our.
local.communities,.who.have.the.right.to.understand.the.risks.
and.benefits.of.what.we.do;
• take.preventative.action.to.protect.health.and.the.
environment;
• innovate.for.safer.products.and.processes.that.conserve.
resources.and.provide.enhanced.value;
• engage.with.our.business.partners.to.ensure.the.stewardship.
and.security.of.our.products,.services.and.raw.materials.
throughout.their.life-cycles;
• understand.and.meet.expectations.for.social.responsibility;
• work.with.all.stakeholders.for.public.policy.and.standards.that.
enhance.sustainability,.act.to.advance.legal.requirements.and.
meet.or.exceed.their.letter.and.spirit;.
• promote.awareness.of.Responsible.Care,.and.inspire.others.to.
commit.to.these.principles
During.the.re.verification.the.committee.found.one.item.that.
they.deemed.as.a.“Finding.Requiring.Action”.which.is.down.
from.7.during.the.last.re-verification.in.2011..They.also.found.a.
number.of.other.minor.items.that.were.deemed.as.Improvement.
Opportunities..These.outstanding.items.will.be.reviewed.and.
adjusted.over.the.next.few.months.to.help.us.continue.down.the.
path.to.becoming.a.better.Responsible.Care.Carrier.
A.special.thank.you.goes.out.to.the.Responsible.Care.Core.Team.
that.worked.on.preparations.for.the.re-verification.
Members.of.the.team.included:.Harv.Roberts,.Mike.Sharpe,.
Michael.Lojzer,.Danny.Castellanos,.Brad.Beaton,.Bob.MacQuarrie,.
Greg.Coughlin.and.David.MacDonald
Ron Wiebe
Director of Operations – Seaboard West
Optional Health Benefits
Program – Owner Operators and
Owner Operator Drivers
In.response.to.the.many.requests.to.provide.owner/operators.
and.owner/operator.drivers.with.health.benefits,.the.Seaboard.
Transport.Group.has.partnered.with.Manulife.and.Fraser.&.Hoyt.
to.provide.an.optional.benefits.program.to.our.owner/operators.
and.owner/operator.drivers.
Starting.in.May.of.2013,.all.owner/operators.and.owner/operator.
drivers.across.Canada.have.been.eligible.to.enroll.in.benefits.
through.Manulife.Financial..Your.group.plan.is.administered.
by.Fraser.&.Hoyt.Benefits..Fraser.&.Hoyt.will.manage.program.
enrollment,.answer.any.questions.about.coverage,.and.process.
premium.payments.for.this.plan..Please.note.that.Seaboard.has.
facilitated.this.program.but.will.not.administer.any.portion.of.this.
plan.
To enroll, please phone:
Phone:.Toll.Free.1.888.847.4424./.New.Glasgow:.902.752.0663.
Plan number:.#57620
Plan Name:.Owner.Operator.Association.Group.Insurance.Plan
Please.contact.Fraser.&.Hoyt.with.any.questions..
A reminder that this program is 100% optional
– there is no obligation to enroll.
Please.look.for.opportunities.to.get.involved.as.we.expand.the.
Responsible.Care.continuous.improvement.disciplines.throughout.
the.corporation.
Please.note.that.owner/operators.and.owner/operator.drivers.of.
Mantei’s.Transport.are.offered.an.alternative.program.through.
the.Mantei’s.benefits.provider..Please.contact.Monica.Brown.to.
enroll:[email protected].
Greg Coughlin
General Manager – Chemical Division
Kyla Chamberlaine
HR Generalist
5
THE
HEADLINER
Human Resources
Team Update
The.HR.Team.continues.to.execute.on.a.number.of.key.objectives.
and.projects.from.the.corporate.HR.Business.Plan...We.would.like.
to.thank.our.employees.and.contractors.across.Canada.for.your.
cooperation,.support,.and.patience.throughout.a.number.of.major.
changes.that.have.occurred.over.the.past.fiscal.year...We.have.
received.a.great.deal.of.constructive.feedback.from.our.employees.
this.past.year.which.has.allowed.us.to.adjust.our.HR.strategy.to.
make.certain.initiatives.and.projects.more.employee-centric..
Some.of.the.highlights.from.the.past.fiscal.year.have.been:
• Establishing.a.strong.HR.team.in.Western.Canada.to.support.
Mantei’s.Transport,.Wiebe.Transport,.and.R.&.G.Transport.
• Executing.on.the.action.items.identified.in.last.year’s.
employee.satisfaction.survey.
• Increasing.our.frequency.of.training.activities.for.office.staff.
and.fleet.maintenance.staff.across.Canada..
• Launching.a.new.corporate.website.representing.all.brands.
and.services.
• Leading.the.transition.of.the.Ontario.employee.group.from.
Unique.Personnel.Services.to.The.Seaboard.Transport.Group.
• Migrating.a.number.of.stand-alone.Health.Benefits.plans.to.
a.corporate.partnership.with.Great.West.Life.in.order.to.offer.
improved.employee.benefits.coverage.to.many.employees.
across.Canada...
• Implementing.Town.Hall.Meetings.across.Canada.to.enhance.
transparency.and.corporate.communications.
We.are.also.very.pleased.to.report.a.4.7%.decrease.in.driver.
turnover.across.Canada.and.the.U.S..in.the.last.fiscal.year...This.is.
a.positive.indication.that.our.employee.engagement.and.retention.
initiatives.have.started.to.gain.traction...We.are.confident.we.will.
achieve.similar.results.among.our.fleet.maintenance.staff.and.
office.staff.moving.forward.
Some.of.the.major.initiatives.planned.for.the.2014/2015.fiscal.year,.
include:
• Launching.a.second.National.Employee.Satisfaction.Survey.
• Launching.a.revised.Performance.Management.System.for.
our.office.staff.to.provide.regular.performance.feedback.and.
coaching.
• Launching.the.Healthy.Fleet.Program.(administered.by.NAL.
Insurance).which.will.provide.a.number.of.health.and.wellness.
programs.for.our.employees.across.Canada.and.the.U.S.
• Hosting.driver.Reach-Out.Events.across.Canada.in.order.to.
improve.communication.between.our.drivers.and.managers.
In.addition,.the.HR.team.is.looking.to.make.significant.
improvements.in.key.areas,.including:.more.training.hours.for.
office.staff.and.fleet.maintenance,.further.reduction.in.our.driver.
turnover.rate.and.fewer.lost-time.injuries.
We.are.happy.to.announce.that.we.have.completed.89.7%.of.the.
action.items.identified.from.the.2013.survey..The.remaining.items.
are.either.planned.or.on.hold.due.to.other.factors..In.advance.of.
launching.the.2014.survey.we.would.like.to.take.a.moment.to.
remind.everyone.that.the.survey.is.100%.confidential...We.thank.
all.those.who.participated.last.year.and.look.forward.to.increased.
participation.this.summer.
6
The.HR.team.will.continue.working.towards.building.an.
employee-centric.workplace.with.industry-leading.employee.
programs...As.always,.we.encourage.employees.to.reach.out.to.us.
with.any.suggestions.for.improvements.or.new.programs...Please.
feel.free.to.reach.out.to.me.directly.via.email.
Have.a.great.summer!
Jason Fleming, CHRP
Human Resources Manager – Canada
[email protected]
2013 Employee Satisfaction
Survey Action Items
Complete
• Town.Hall.meetings.implemented.in.Dartmouth.for.office.staff.
&.maintenance.staff
• Microsoft.Excel.training.implemented.in.Dartmouth
• Newfoundland.Driver.room.upgrade
• New.Brunswick.office.rearrangement..HSE.to.move.into.office.
space.to.make.room.for.more.functional.lunch.room.for.staff.
• Added.ROR.refresher.training.to.Driver.Safety.Meetings.
• Transfer.of.all.Ontario.employees.from.Unique.Personnel.to.
Seaboard.Payroll.and.HR.
• Arrow.Road.Driver.room.upgrade
• Arrow.Road.Maintenance.room.upgrade.
• RRSP.program.was.rolled.out.to.GA.Foss.Employees
• Foss.driver.room.upgrade
• Introduce.Town.Hall.Meetings.in.Ontario.and.Quebec.for.all.
staff
• Communication.training.session.for.office.staff.(Arrow.Road)
• Removal.of.fleet.maintenance.vendor.(Wiebe):.will.build.inhouse.maintenance.team
• Management.staff.additions.(Wiebe.and.Mantei’s)
• Town.Hall.meetings.implemented.in.Grande.Prairie.for.office.
staff.&.maintenance.staff
• Opened.a.dispatch.center.in.Sherwood.Park.for.Wiebe.
transport
• Management.Training.Program:.performance.reviews.and.
employee.coaching.skills
• Corporate.Employee.Discount.Rollout.–.The.Personal.
Insurance.
• Fleet.maintenance.staff.training.plan.–.increase.in.frequency.
of.training.(B620.training./.Vendix.training)
• May.Leadership.Training.on.Communication./.Team.
Building:.Strong.focus.on.team.building.initiatives.across.the.
organization.and.improved.communication.practices.
• Introduced.quarterly.performance.management.tool.for.all.
office.operational.staff
• Provided.the.option.to.add.personal.email.addresses.of.drivers.
and.fleet.maintenance.staff.to.the.corporate.announcement.
email.list.so.they.receive.all.corporate.announcements...This.
has.improved.communication.to.these.employee.groups.
Summer 2014
• Coffee.machine.purchase.for.Sherwood.Park.driver.room
• Easy.to.read.explanation.document.for.Wiebe.Owner.Operator.
Statements
• Creation.of.explanation.document.for.Mantei’s.driver.bonus.
program
• Easy.to.read.one.page.Fuel.Surcharge.program.explanation.
document.for.Owner/Operators
• Fleet.Team:.Leadership.training.session
• Introduction.of..Town.Hall.Meetings.for.all.staff.(Mantei’s)
Pending
• Mantei’s.Driver.and.mechanic.break.room.upgrade.review
New Sherwood Park
Maintenance Facility
In October 2013, Seaboard Liquid Carriers took over the Sherwood Park
maintenance facility from an outside contractor. We were pleased to
welcome a number of new members to our team earlier in the year to
aid our Western Group in the management of this shop. As we continue
to expand, you will also notice a fresh new look for our Wiebe fleet,
transitioning our tractors from a navy blue to a crisp white. We would
like to thank the maintenance team for their countless hours of hard
work and dedication to ensure we were successful in the development
and growth of this endeavor.
Victoria Dreimanis
Receptionist/Administrative Support
• Foss.Driver.room.upgrade.review
Employee Achievements
This.is.a.new.section.to.The.Headliner.where.we.will.be.
celebrating.achievements.of.our.employees..We.would.like.to.
congratulate.the.following.employees.on.their.achievements:
1.
Damian.Daniels.–..Business.Development.Manager.–.
Received.his.Professional.Engineer.Designation.(P.Eng)
2.
Kyla.Chamberlaine.(HR.Generalist).–.was.awarded.the.
Human.Resources.Association.of.Nova.Scotia.Rising.Star.
Award.in.June..The.Rising.Star.Award.recognizes.an.
individual.who.has.demonstrated.early.leadership.qualities.
in.human.resources.through.personal.performance.and.
commitment.to.professional,.volunteer,.and.educational.
opportunities..
Driver Reach-Out Events: Program Launch
The.Seaboard.Transport.Group.has.created.and.implemented.
a.Driver.Reach-Out.Program.for.all.divisions.across.Canada..
This.program.was.initiated.to.improve.communication.and.
increase.engagement.with.our.drivers.across.the.country...We.
are.confident.that.this.program.will.lead.to.higher.levels.of.job.
satisfaction.for.our.driving.staff,.which.we.believe.will.further.
lower.our.corporate.driver.turnover.levels...Our.Operations.
Managers.have.committed.to.holding.reach-out.events.every.60.
days.
The.first.60.days.of.the.program,.April.1st.–.May.30th,.were.very.
successful...As.a.company.we.were.at.100%.compliance.with.our.
reach-out.event.frequency.targets.
Here.are.some.highlights.from.the.first.60.days.of.the.program:
• Wiebe.held.events.on.May.16th.and.24th.at.both.their.Grande.
Prairie.and.Sherwood.Park.offices.
• R.&.G.Transport.held.an.event.on.June.5th.in.Regina.
• Newfoundland.Petroleum.and.Mail.held.an.event.on.May.28th
• The.Coal,.JP.Baughan.and.Highway.divisions.held.an.event.on.
May.15th
• Toronto.Liquid.and.Central.Energy.held.events.on.April.17th.
and.May.27th.in.North.York
• GWR.held.an.event.on.May.7th.in.Oakville.
• Montreal.Petroleum.and.Montreal.Chemical.held.an.event.in.
Anjou,.Quebec.on.May.23rd.
• GA.Foss.held.an.event.on.June.8th.in.Toronto,.Ontario.
• An.event.for.the.Naphtha.group.was.held.on.May.23rd..
• Mantei’s.hosted.events.on.May.4th.in.Calgary.and.on.June.1st.
in.Edmonton.
Reach.out.events.are.scheduled.every.60.days.in.each.region.for.
our.drivers,.see.your.Operations.Manager.for.the.next.scheduled.
event.in.your.region;.we.look.forward.to.seeing.you.there!
• The.Maritime.Petroleum.division.held.a.driver.reach.out.event.
on.May.14th
Samantha Dimock
HR Generalist
7
THE
HEADLINER
WORKER INJURY REPORTING PROCESS
Should an injury occur in the workplace it is imperative employees
follow injury-reporting process for all employees and supervisors:
1
The injured worker should notify the employer (dispatcher, operations leader or direct supervisor) to
report a workplace injury.
2
The individual who is notified of the injury will send an email to their regional HR Generalist & Jason
Fleming; (HR Manager) immediately. Regional Reps:
Eastern Canada – Kyla Chamberlaine
Central Canada – Filomena DeAngelis
Western Canada - Samantha Dimock
The email must include the name of the injured worker, their cell phone number, their job type as
well as all information available about the injury.
3
The HR team will partner with the employees immediate supervisor and/or HSE to submit an injury
report.
Once the injury has been reported, the HR Team will manage the claim with the applicable Worker’s
Compensation Board and the employee.
As always our focus is on the prevention of injuries, we encourage our
workers to work safely and protect themselves at all times. – The HR Team
April Corporate Training Event
On.April.25th.and.26th.over.50.members.of.the.Seaboard.Transport.Group.
of.Companies.from.across.Canada.participated.in.a.corporate.training.
program.at.our.office.in.Dartmouth,.NS.
The.participants.took.part.in.a.two-day.training.session.facilitated.by.Mark.
Shannon.and.certified.trainer.Peter.McGaugh..The.focus.of.this.training.
was.to.develop.stronger.leadership.skills,.enhancing.interdepartmental.
working.relationships.and.team-building..This.program.also.furthered.our.
corporate.HR.mandate.to.offer.more.training.activities.to.our.employees...
One.of.the.primary.goals.of.the.program.was.to.improve.communication.
across.all.levels.of.the.organization.and.to.build.effective.teams...This.
will.lead.to.a.more.effective.execution.of.our.strategic.corporate.plan.and.
create.a.more.enjoyable.working.experience.for.our.employees..
Kyla Chamberlaine
Human Resources Generalist
8
Summer 2014
Train The Trainer
Front Row (Left to Right)
Back Row (Left to Right)
Robert Misner – Driver – Energy – Dartmouth, NS
Lysa Munroe – Operations – Bulk Lubricants – North York, Ont.
Lawrence Sinkewicz - HSE Supervisor – R&G Transport – Regina, Sask.
Tracey Orme – HSE Coordinator – Edmonton, AB
Mike Lojzer – HSE Compliance Manager – North York, Ont.
John Rector – Driver – JP Baughan – Moncton NB
Walter Lottridge – Driver – GWR – Oakville, Ont.
Shawn Labbe – HSE Coordinator - Wiebe Transport – Grand Prairie, AB
Derek Cristofoli – HSE Coordinator – Toronto, Ont.
Colin Harvey – Driver – Energy – St. John’s NL
Chris Williams – HSE Coordinator – Montreal, QC
Jeff Gerber – Driver – Toronto Liquid – North York, Ont.
Jack Schlamp – Driver – Wiebe Transport – Grand Prairie
John Marcinkevics – Driver – Mantei Transport – Edmonton, AB
Train the Trainer: Leadership Training Program
The.program.was.initially.designed.for.HSE.personnel.and.driver.
trainers,.however;.it.was.identified.last.year.that.with.a.few.
changes.to.the.format.we.could.add.value.by.extending.this.
program.to.all.employees.that.hold.a.leadership.position.
The.program.overviews.modules.such.as.the.fundamentals.
of.safety,.communication.and.listening,.understanding.of.the.
leadership.role,.addressing.adversity,.presentation.skills,.incident.
investigation,.contributing.factors.and.root.causes,.and.behavioral.
assessments.
This.is.Part.2.of.a.3.part.program,.and.we.look.forward.to.this.
group’s.graduation.just.after.Labour.Day.Weekend,.this.will.also.
be.held.in.Dartmouth.
The.company.continues.to.be.well-represented.in.this.program.
with.participants.from.various.locations.across.the.country..
The.program.provides.a.great.venue.for.interaction,.sharing.
of.ideas.and.experiences,.and.allows.feedback.for.continuous.
improvement.
If.you.have.an.interest.in.this.program,.please.discuss.with.your.
supervisor.for.more.information.and.endorsement.for.upcoming.
programs.
The.invitation.is.extended.to.all.potential.driver.trainers,.all.
brands,.all.personnel.in.a.leadership.capacity,.and.all.operating.
orbits
Harv Roberts
Director - HSE
9
THE
HEADLINER
National Health and
Wellness Program Introduction
The Healthy Fleet
Sponsored by The Seaboard Transport Group of
Companies, managed by NAL Insurance .
100% of the program costs
are covered by the company.
Offered to Drivers, Fleet Maintenance Staff and
Office Staff across Canada and the United States.
Employee.Health.and.Wellness.continues.to.be.one.of.the.
key.discussions.in.the.trucking.industry.today...You.don’t.
have.to.look.far.to.find.an.article.or.blog.on.the.importance.
and.benefits.of.introducing.a.health.and.wellness.program.
to.your.fleet.
NAL.Insurance.is.the.largest.provider.of.provincial.WCB.
alternative.solutions.to.Owner/Operator.fleets.in.Canada...
NAL.insures.more.than.240.fleets.and.over.75,400.Owner/
Operators...Seaboard.has.partnered.with.NAL.since.2012.
in.order.to.take.a.proactive.approach.to.the.Health.and.
Wellness.of.our.employees.across.Canada.and.the.U.S.
Seaboard.is.pleased.to.announce.The.Healthy.Fleet.
program.in.partnership.with.NAL..This.program.will.be.
launched.on.July.1st,.2014...NAL.will.manage.the.program.
in.alignment.with.a.key.element.of.Seaboard’s.Corporate.
HR.Strategy;.introducing.a.formal.health.and.wellness.
program.across.the.organization.
What does this program offer?
The.following.services.are.offered.to.our.company.
drivers,.owner/operators,.owner/operator.drivers,.fleet.
maintenance.staff.and.office.staff:
• Registration – Seaboard’s employees and contractors
can sign up online or over the phone for the Healthy
Fleet Program after June 15th, 2014
Online registration: http://www.healthytrucker.com/
signup/Phone Registration: 1-855-422-8333
• Text Message Health Tips – Employees and
contractors can opt to receive one (1) daily text
message offering valuable fitness and nutritional
information. (Must be a registered participant)
• Email Newsletter – Participants will receive one (1)
weekly Wellness Newsletter focused on nutrition,
family and fitness. (Must be a registered participant)
• Health Assessment – Employees and contractors will
be given access to an online Health Assessment to
provide a customized Nutrition and Fitness Report.
All participants who complete the Health Assessment
will be provided a custom and comprehensive
electronic report.
• Phone Consultations – Registered participants will
have access to individual telephone consultations
with a Health Coach each month. The company has
sponsored 25 phone consultations each month which
are offered on a first come, first serve basis.
We.are.very.excited.to.offer.this.program.to.our.employees.and.contractors..We.believe.this.program.will.lead.to.a.healthier.
workforce.as.well.as.higher.levels.of.employee.retention.and.engagement...To.learn.more.about.this.opportunity,.please.
contact.the.Human.Resources.Department.at.Arrow.Road.–.1-866-542-7622.EXT.3003,[email protected].
visit.the.program.website:.http://www.healthytrucker.com/the-program/.
Jason Fleming
Manager, Human Resources
10
HEALTHY
FLEET
Summer 2014
The Seaboard Transport Group cares about the Health & Wellness of our
Employees and Contractors.
Effective July 1st, all Owner/Operators, Owner/Operator Drivers, Company
Sign up now at www.healthytrucker.com/signup to receive any (or all) of the
following:
Full Health Assessment
Personalized Nutrition and Fitness Report
Meal Planning
Fitness/Exercise Suggestions
Daily Text Tips
Daily Food and Exercise Log
Weekly Wellness Newsletter
100% of the program
costs are covered by
the Company.
BONUS
In addition to the above, 25 applicants each month from Seaboard Transport
will be selected to receive Health Coaching from Melodie Champion.
Your Price: $0
Health Coaching Program Price: $39.95 (+tax)
(100% of the program costs are covered by Seaboard Transport)
Sign up here - www.healthytrucker.com/signup
HEALTHY
TRUCKER
1-855-422-8333  healthytrucker.com
MRK-040414E
11
THE
HEADLINER
West
Central
East
1. Current position with the organization?
Shop Foreman
1. Current position with the organization?
Mechanic
1. Current position with the organization?
Apprentice Truck and Transport Mechanic
2. Office location? Calgary, AB
2. Office location? Corunna, ON. Not Corona
2. Office location? Sydney, NS
3. # Years with Seaboard: 10
3. # Years with Seaboard: 4
3. # Years with Seaboard: 6 months
4. On an average day, what are some of the
things you might do? Supervise work and
work on truck engines.
4. On an average day, what are some of
the things you might do? Preventative
Maintenance makes up the bulk of my day, then I
might do a brake job or a wheel seal. Next I’ll sort
out a PeopleNet issue, after that an oil change on
a tractor and just before the end of the day I’ll sort
out a set of B trains that won’t load because of a
Scully problem.
4. On an average day, what are some of the
things you might do? Diagnose, repair, and
perform preventative maintenance on trucks and
trailers.
Cory Mantei
5. Why did you decide to become a Mechanic?
I like working on engines, taking things apart and
putting them back together.
6. What are some of your favorite projects that
you’ve worked on? Engine work.
7. What are the most challenging aspects of
your job? Supervising the shop and working at
the same time.
8. What is one aspect about your job people
would be surprised to know: How many
phone calls I get in the day.
9. What kind of education/degree program is
best to become a mechanic? I went to SAIT for
3 years to become a licensed journeyman.
10. What do you think some of the attributes of
a good mechanic are? Good hands on skills
and communication.
11. What are some of the trends you see
emerging in your field that could help
today’s students prepare for employment?
The required maintenance on trucks, they need a
lot more than they did 10 years ago.
12. What are some of your professional and/or
personal goals for the future? Personal – to
stay active at the gym. Professional – to keep as
many trucks on the road as we can.
13. Do you have any hobbies?
Camping
14. What is your favourite holiday and why?
May Long Weekend – camping opens.
15. What is your favourite food?
Pizza
16. What is your favorite music to play in the
shop? Rock
17. What is your dream car?
Ferrari
18. What is your favourite place you have
travelled? Mexico
Jordan Mitchell
5. Why did you decide to become a Mechanic?
Ever since I was young I’ve wanted to know what
makes these big trucks tick.
6. What are some of your favorite projects that
you’ve worked on? So far my favorite project
has been helping set up the Wiebe Transport
shop in Sherwood Park AB. I really enjoyed
meeting all of the people from the different shops
out there
7. What are the most challenging aspects of
your job? My biggest challenge is working with
the new emissions systems on the trucks.
8. What is one aspect about your job people
would be surprised to know: Probably the
most surprising thing is that we care for the
drivers as much as we do for the equipment.
9. What kind of education/degree program
is best to become a mechanic? An
Apprenticeship program is the best way to
become a mechanic.
10. What do you think some of the attributes
of a good mechanic are? I would say an open
mind, a willingness to learn, and part contortionist.
11. What are some of the trends you see
emerging in your field that could help
today’s students prepare for employment?
Learn all you can about the D.P.F., D.E.F. electrical
systems.
12. What are some of your professional and/or
personal goals for the future? My professional
goal is to be a shop foreman or manager, and one
day I’d like to be my own boss.
13. Do you have any hobbies?
Yes, fixing motorcycles, and riding motorcycles.
19. If you weren’t a mechanic today what would
you be doing? A Chef
14. What is your favourite holiday and why? My
favorite holiday is Christmas because I like how it
brings my family together.
20. If you won the lottery what would be your
first purchase? A new house.
15. What is your favourite food?
I love pizza and chicken wings.
16. What is your favorite music to play in the
shop? Black Sabbath
17. What is your dream car?
1969 Z28 Camaro, orange with white stripes.
Need I say more?
18. What is your favourite place you have
travelled? Ghost River Wilderness Area in
Alberta. It’s the most beautiful place I’ve found yet.
19. If you weren’t a mechanic today what would
you be doing? I’d be doing some other trade, I
like working with my hands.
20. If you won the lottery what would be your
first purchase? Looks like I’m going on a trip
around the world!
Mark Mader
5. Why did you decide to become a Mechanic?
I’ve had an interest in trucks since a young age.
I’ve always seemed to have a mechanical ability,
and thought this would be a great career to
pursue.
6. What are some of your favorite projects that
you’ve worked on? Every day I have favorite
projects because I always get to learn new things.
7. What are the most challenging aspects of
your job? How physically challenging it can be at
times, and keeping up with new technology that’s
always changing.
8. What is one aspect about your job people
would be surprised to know: I think people
would be surprised to see how many different
projects you can have on the go at one time.
9. What kind of education/degree program is
best to become a mechanic? A high school
diploma and some sort of technical training is a
good start, but you learn most of your skills on
the job.
10. What do you think some of the attributes of
a good mechanic are? You must be physically
fit, have good diagnostic and troubleshooting
skills, be able to work extended hours, and you
can’t be afraid to get extremely dirty.
11. What are some of the trends you see
emerging in your field that could help
today’s students prepare for employment?
Just all the new technology that’s always
advancing, try to have a good understanding on
how electronics work and how to troubleshoot
them. Safety is also becoming a major trend,
you should be able to work safely and be able to
follow safety guidelines.
12. What are some of your professional and/or
personal goals for the future? To complete
the apprenticeship program and become a red
seal mechanic.
13. Do you have any hobbies?
Dirt biking, four wheeling, and pretty much
anything else outdoors.
14. What is your favourite holiday and why? I
would have to say New Years because after all the
holiday rush you can just relax.
15. What is your favourite food?
Tim’s coffee, that’s considered food right?
16. What is your favorite music to play in the
shop? I don’t have a favorite type of music; I’ll
pretty much listen to anything.
17. What is your dream car?
Definitely a new fully loaded Dodge Ram with a
Cummins.
18. What is your favourite place you have
travelled? Toronto to visit family
19. If you weren’t a mechanic today what would
you be doing? I think a windmill technician
working on those huge windmills would be pretty
interesting.
20. If you won the lottery what would be your
first purchase? A house and a new truck.
12
West
Central
East
1. Current position with the organization?
Mechanic
1. Current position with the organization?
Truck & Trailer Mechanic
3. # Years with Seaboard: 3
2. Office location? North York, Ont.
2. Office location? Dartmouth, NS
4. On an average day, what are some of the
things you might do? I have daily maintenance
meetings, deal with dealerships and invoices.
3. # Years with Seaboard: 3
3. # Years with Seaboard: 1 year
4. On an average day, what are some of the
things you might do? PM Inspections, repairs
on trucks and trailers.
4. On an average day, what are some of
the things you might do? Preventative
Maintenance and repairs.
5. Why did you decide to become a Mechanic?
Always liked working on trucks and cars.
5. Why did you decide to become a Mechanic?
I enjoy hands on work and it is stable
employment.
Brennan Tarnowski
1. Current position with the organization?
Maintenance Manager – Wiebe Transport
2. Office location? Grande Prairie, Alberta
5. Why did you decide to become a Mechanic?
From a young age I always wanted to know
how everything worked, so I started helping fix
equipment around the home, and really enjoyed
learning about how machinery worked.
Glen Zabrowski
6. What are some of your favorite projects that
you’ve worked on? There is not one project or
even a couple that stand out. I enjoy everything.
6. What are some of your favorite projects that
you’ve worked on? Built a muscle car (69’
Charger) from the frame up.
7. What are the most challenging aspects of
your job? The most challenging part of my job
would be using the computer.
7. What are the most challenging aspects of
your job? Having to complete most jobs in a time
sensitive manner.
8. What is one aspect about your job people
would be surprised to know: How many
safety guidelines we follow.
9. What kind of education/degree program
is best to become a mechanic? The
apprenticeship program that is already in place
with hands-on training.
10. What do you think some of the attributes
of a good mechanic are? Being able to have
a problem with the truck and look at the whole
system and know it thoroughly enough to pinpoint
the problem and go directly to the issue.
11. What are some of the trends you see
emerging in your field that could help
today’s students prepare for employment?
The high schools have a pre-registered
apprenticeship program that can allow students
coming up to get a feel for the industry. This
can allow them to see if the mechanic trade is
something that they enjoy doing and want to
continue after they graduate.
12. What are some of your professional and/or
personal goals for the future? My professional
goals would be to continue to learn and grow
within the company.
13. Do you have any hobbies?
Anything to do with sports.
14. What is your favourite holiday and why? My
family’s yearly holiday to Arizona. I like it because
of the time I can spend with my wife and kids.
15. What is your favourite food?
Ukrainian
16. What is your favorite music to play in the
shop? None
17. What is your dream car?
John Deere S690 Combine, because it’s the most
efficient combine in production right now.
18. What is your favourite place you have
travelled? Hawaii
19. If you weren’t a mechanic today what would
you be doing? Farming
20. If you won the lottery what would be your
first purchase? More farm land
8. What is one aspect about your job people
would be surprised to know: How many jobs
we do in one day.
9. What kind of education/degree program is
best to become a mechanic? Taking a college
course.
10. What do you think some of the attributes
of a good mechanic are? Common sense,
keeping up to date with current specs.
11. What are some of the trends you see
emerging in your field that could help
today’s students prepare for employment?
There is more computer work involved with newer
engines, so kids have a leg up.
12. What are some of your professional and/or
personal goals for the future? To continue to
learn and grow as a mechanic.
13. Do you have any hobbies?
Golf and Hockey
14. What is your favourite holiday and why?
Christmas because I get to see family that I don’t
get to see often.
Summer 2014
Shane Donohoe
6. What are some of your favorite projects that
you’ve worked on? Restoring a ’78 VW beetle
7. What are the most challenging aspects of
your job? Safety and the fast paced environment.
8. What is one aspect about your job people
would be surprised to know: There is a lot
of pressure to stay up to date, and you’re always
learning new things.
9. What kind of education/degree program
is best to become a mechanic? In Ireland I
completed a HGV degree (Heavy Goods Vehicle).
10. What do you think some of the attributes of
a good mechanic are? Patience, good problem
solving skills, and determination.
11. What are some of the trends you see
emerging in your field that could help
today’s students prepare for employment?
Newer technology, computers, and diagnostic
equipment.
12. What are some of your professional and/or
personal goals for the future? Obtain my Red
Seal in Canada.
13. Do you have any hobbies?
Football and Running.
14. What is your favourite holiday and why?
Christmas, because all the family gets together.
15. What is your favourite food?
Pizza
15. What is your favourite food?
Steak
16. What is your favorite music to play in the
shop? We don’t play any music.
16. What is your favorite music to play in the
shop? Q104 rock
17. What is your dream car?
69 GT Shelby Cobra
17. What is your dream car?
Mitsubishi Evolutio.
18. What is your favourite place you have
travelled? British Columbia
18. What is your favourite place you have
travelled? Canada
19. If you weren’t a mechanic today what would
you be doing? A bartender
19. If you weren’t a mechanic today what would
you be doing? Aircraft Mechanic
20. If you won the lottery what would be your
first purchase? A new house
20. If you won the lottery what would be your
first purchase? A house in the Caribbean.
13
THE
HEADLINER
Congratulations.to.the.employees.and.contractors.of.the.Seaboard.
Transport.Group.of.Companies.who.received.their.service.awards.in.recent.
months..Below.is.a.small.collection.of.the.many.photos.of.award.recipients.
14
Summer 2014
Mantei’s Driver Awards Banquet – Edmonton
On.May.30th,.2014.an.Awards.Banquet.was.held.in.Edmonton.to.recognize..
the.drivers..Below.is.a.small.collection.of.photos.from.the.event.
We have 96 years of Mantei’s
service in this picture:
Ron.Mantei.-.36.years,.Marcel.Gervais-.
10.years,.Rennie.Lefebre.-.20.years,.
Carol.Raessler.-.30.years
Missing.from.the.photo.is.Wilfred.
Lumely.who.has.25.years.service.which.
would.make.the.combined.total.121.
years.of.service!
On.June.8th,.2014.Foss.held.their.annual.Boat.Cruise..
Here.are.a.few.photos.from.the.festivities.
15
THE
HEADLINER
Corporate
Facebook Page
Would you like to connect with friends and coworkers across the country? Would you like to
receive regular updates on our corporate programs
and announcements? If so, you can follow us on
Facebook. You can access our Facebook page
by searching for “Seaboard Transport Group of
Companies” on the Facebook site.
Don’t forget to “Like” our
corporate Facebook page!
Customer Service Ethic Going
Strong in Ontario Energy
The.past.6.months.have.been.extremely.challenging.
in.the.Ontario.Petroleum.market.beginning.with.
the.ice.storms.in.Southern.Ontario.in.late.December.
followed.by.an.extremely.difficult.winter...Put.that.
together.with.an.extremely.difficult.pricing.market.
and.you.have.a.recipe.for.major.service.issues.
The.Ontario.Petroleum.dispatch.team.faced.that.
challenge.head-on.this.winter.and.spring.in.our.
retail.market.and.achieved.tremendous.results...
By.implementing.a.new.dispatch.strategy.that.
addresses.each.site.on.a.“days.in.inventory”.basis.
coupled.with.a.balanced.schedule.of.hard.working.
drivers,.the.energy.team.achieved.service.levels.
that.have.set.new.standards.in.the.Ontario.market...
In.fact,.as.of.this.writing,.the.Esso.dispatch.group.
has.gone.115.days.or.almost.9,000.deliveries.since.
their.last.carrier-.caused.run-out...Our.Shell.dispatch.
group.is.also.starting.to.see.similar.results.
The.work.is.not.near.complete.and.the.focus.will.
need.to.continue.throughout.the.summer,.but.I.
would.like.to.congratulate.the.team.on.a.job.well.
done.and.for.their.tremendous.results.to.date.
Todd Stauffer
General Manager of Operations - Central Energy
Coffee Corner Sudoku
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Jackie.Nowe.–.Accounts.Receivable.Clerk.sent.us.this.cute.
photo.of.her.son.Jaxson.sporting.some.Seaboard.pride!
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