WIPRO AND SALESFORCE.COM BUILDING TOMORROW’S BUSINESS... TOGETHER 200+

WIPRO AND SALESFORCE.COM
BUILDING TOMORROW’S BUSINESS...TOGETHER
200+
enterprise-class process
transformation
engagements on
Salesforce
Collaboration with
AppExchange,
Partners for MDM,
Data Migration,
CPQ, Field Service, M2M
Global
salesforce.com
partner for over
Dedicated ‘SaaS
Center of Excellence’
with 60+ Salesforce
Frameworks &
Accelerators
8 Years
500+
certified Salesforce
Consultants
WITH SOLUTIONS THAT ADD BUSINESS
VALUE THROUGH DISRUPTIVE TECHNOLOGIES
UNLOCK CRM
CRM INDUSTRY
FRAMEWORK
Comprehensive
Siebel2Salesforce
migration framework to
help unlock value of
your legacy CRM
Domain-centric frameworks
to accelerate CRM
transformation through
process enrichment
on Salesforce
HISTORICAL
DATA MANAGER
SALES ANALYTICS
Integrated BI solution
for customer insights –
all in a single view on
salesforce.com
One-stop shop to
manage archived
Salesforce data seamlessly
WIPRO SOCIAL HUB
WIPRO PROJECTILE
CUSTOMER
SERVICE BPaaS
Collaborate across
enterprise functions
for a delightful user
experience
Managing salesforce.com
implementations,
leveraging the power of
collaboration
Seamless omni-channel
customer experience
leveraging M2M and
Analytics
Sales Cloud
More than 150 Sales Cloud implementations till date; covering complete sales
process spectrum from lead to order management, along with niche processes such as
special price authorization, CPQ, contract management, partner communities, and
other inter-dependent processes across different devices.
Service Cloud
Over 100 implementations covering the complete service lifecycle
including contact center, case-to-resolution, customer self-help, communities,
and knowledge management, along with processes such as service contract
management, field service and M2M.
EXPERTISE
ACROSS THE
SALESFORCE.COM
SPECTRUM
Marketing Cloud
Solutions on social marketing applications, including partner applications
like Eloqua, Marketo, and the Salesforce Marketing Cloud components.
Salesforce Platform
Application development, application extension and customized application
build on Salesforce1 platform, along with frameworks that help migrate legacy
‘edge’ applications.
AppExchange Partner Solutions
Collaboration and experience in working with leading AppExchange Partners and
Cloud solutions – BigMachines, Dell Boomi, Informatica, ServiceMax, Cast Iron,
Eloqua, Marketo and others.
ENABLING ENTERPRISES ACROSS INDUSTRIES
TO CONNECT WITH CUSTOMERS BETTER
HEALTHCARE
Transformed the sales process for a leading international healthcare and security services firm, with 60% improvement in
pipeline visibility and 40% increase in cross-sell conversion rates, leveraging Sales Cloud.
BANKING
Transformed the sales process for 1000+ users across 17 business units for a large US-based multinational banking firm,
reducing lead-time and improving collaboration across multiple teams.
MANUFACTURING
Transformed the 'Market-to-Order' process for a leading multinational engineering electronics conglomerate,
improving lead conversion rates and reducing process expenditure across 10,000+ users.
MEDIA & PUBLISHING
Developed an integrated mobile CRM for a leading global provider of digital energy learning solutions, reducing the
time to access data and close deals by 75%.
ENERGY
Improved the sales performance, efficiency and lead qualification rate for a large energy generator and supplier in
Western Europe through a 360° customer view.
DO BUSINESS BETTER
www.wipro.com
© WIPRO LIMITED 2014
CONSULTING | SYSTEM INTEGRATION | BUSINESS PROCESS SERVICES
IND/BRD/OCT 2014-DEC 2015