2014-15 Visions Issue 4

Visions 2014-15 Issue 4
President’s Message
It is hard to believe that the 2014-15 chapter
year will be coming to a close in the next few
weeks. It has been a truly wonderful year with
many highlights. We hosted our first pure
networking event as the Cavaliers took on the
Miami Heat, celebrated our 60th anniversary in
style at the Rocksino and streamed our first live
event in a webinar format at the UH Provider
Hosting Roadshow.
2014-2015 Chapter Sponsors
Presidential Sponsors
Ernst & Young
First Credit Inc., (FCI)/RevCare
HW&Co.
Human Arc
JP Recovery Services, Inc.
McGladrey
Over the course of the chapter year we achieved many goals set
for our chapter by HFMA National. These goals were achieved
through the steadfast support of our chapter members, sponsors,
leaders and volunteers. Thank you all for your dedication to the
Northeast Ohio Chapter of HFMA.
Platinum Sponsors
Brennan, Manna & Diamond, LLC.
Fenner
Fifth Third Bank
Plante & Moran, PLLC
Revenue Group/HRS
As we look to transition leadership to the 2015-16 team I want you
to know that the future of this chapter has never been brighter.
The team, led by Don Urbancsik, recently conducted an in-depth
strategic planning session to share innovative ideas that will take
this chapter to new heights. Additionally, several chapter leaders
had the opportunity to travel to San Antonio this past week to
participate in the annual Leadership Training Conference (LTC).
The conference prepares our leaders for the roles they will take on
in the coming year and provides an opportunity to share best
practices with our colleagues around the nation.
Gold Sponsors
CompMed Analysis
Fidelity National
Net Revenue
PNC Healthcare
I am looking forward to another successful year and continuing to
be actively involved in the chapter. We are always in need of
great new ideas and committee volunteers. If you are not already
involved in the chapter or would like to become more involved, I
encourage you to contact one of our chapter officers to discuss
the plethora of opportunities available to you.
I thank you all for your commitment to making our chapter great.
It has been an honor serving as your President.
Sincerely,
Justin Williams
President
Northeast Ohio Chapter of HFMA
Silver Sponsors
Bruner-Cox, LLP
Cirius Group, Inc.
Crowe Horwath LLP
KPMG
ProAssurance
Receivables Management Partners
The ROI Companies
The Wellington Group, LLC
Bronze Sponsors
BKD, LLP
Calfee, Halter & Griswold LLP
Emrhein & Associates
Helvey & Associates
Meridian Leasing Corporation
Parallon
Quadax, Inc.
The Shamrock Companies Inc.
UCB, Inc.
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ISSUE 4: 2014-15
New Members - Welcome to NEOHFMA!
Please welcome our newest members to the Northeast Ohio Chapter of HFMA. Look for them at
our next meeting and welcome them to our organization.
Justin Meiser
Inpatient Medical Services, Inc.
Matthew Sharp
The MetroHealth System
Brian D Wellock
Escallate, LLC
Christina A Steffl
Human Arc
Richard Kundrata
CELCO
John Beirne, Jr.
Director, Business Development
Beth A. Reimer
Pease & Associates
Kyle Hennis
Bruner Cox, LLP
Sandra K Peffer
Human Arc Corporation
Kimberly A Barker
Mary J Hudec
Odyssey Health Systems, LLC
Welcome Back!
HFMA Members that have reinstated their membership during this past quarter.
James A Baraona
Westshore Primary Care
Anthony E. Naoum
The MetroHealth System
Christine M Sanderson
CBS Healthcare Consulting, LLC
Vurned M Stilgenbauer
Cleveland Clinic Regional Operations /
Marymount
Matthew J Fadel
Jason G. O'Rourke
Stanford Hospital & Clinics
Tom L Yoder
Ontario Systems
Jeffrey J. Lampson
Community Care Ambulance Network
Melissa Cox
Accretive Health
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NEO HFMA 60th Anniversary Party
On behalf of the 2014-2015 Networking committee I would like to thank all of the
attendees of the NEO HFMA 60th Anniversary event held on Wednesday, April 22nd,
2015.
Our event was held in the Club Velvet room located inside the Rocksino.
With nearly 70 attendees, our
evening was packed with
historical memorabilia and our
Historian Frank Klaus who
attended spoke with several
members that viewed the
“Passing on the Legacy”
memory table. Additionally, Frank had several hundred pictures digitalized for us, so
the archives are stored for later use.
Several historical pictures of the founders of NEO HFMA, and documents were framed
and displayed on each
table for attendees to
stroll around the room
and look at. A slideshow
was also playing during
the entire evening with
historical and current
pictures included.
After the “kickoff”
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ISSUE 4: 2014-15
speech by our President Justin Williams, Bill Emrhein took control of the next hour
with four very distinguished panel guests: Richard Hogg, William Keckan, Michael
Szubski, and Bob Monitello. Bill asked several questions of the panel and not only did
we receive opinions on where they feel the healthcare industry is heading, we also had
some funny stories told by the panelists as well.
It was truly an evening filled with lots of memories and visiting with old friends and
the opportunity to meet new friends too.
Additionally, there was a photo booth available for all attendees to
have their pictures taken together with props and instant print outs
for all to take home as a memento of the event. A copy of the
pictures will be sent to us from the company and will be available
for our viewing pleasure. It has been suggested that the slideshow
and memorabilia be available at the GHALI for all attendees to
see.
Thank you again to our GREAT committee members! Each of
you have assisted with our theme of:
“Passing on the Legacy”
Sincerely,
Michelle Earich, CPhT
NEOHFMA Networking Chair
Certification Program Transformation
By Kelly Linson, MBA, CPA, FHFMA
The NEOHFMA chapter is proud to congratulate another one our talented members for
recently earning Certified Healthcare Financial Professional (CHFP) status. Allana Haut is
now our most recent certified member. Allana joins our growing list of 28 certified members
of the Northeast Ohio chapter (NEOHFMA). Congratulations Allana!
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Changes to HFMA’s CHFP Certification Program
HFMA’s strategic vision characterizes the current
healthcare business environment as the
transformation of care to achieve value. Providers,
physicians, and payers are all confronted with new
business challenges. The nature of the business
environment and its impact on industry stakeholders
supply both the demand for and elements of a new
approach to the CHFP.
New CHFP program features




A learning program designed to build
comprehensive industry understanding and
sharpen business skills;
Two-module structure: 1) Achieving Strategy: the Business of Healthcare 2)
Operational Excellence: Healthcare Industry Stakeholder’s Business Challenges;
CHFP designation earned by successful completion of both modules;
Online study materials created specifically to assist in mastering the business content.
Why is the certification program changing?
The healthcare reform environment has caused the industry’s key stakeholders—providers,
payers and physicians—to fundamentally rethink existing business models. Care
transformation is business transformation. The necessary success factor for finance
professionals today: Change-oriented business acumen. The existing certification program
focuses narrowly on applied finance and financial reporting and does not address the
business environment.
CHFP Program Important Dates:
 April 30, 2015 - Current CHFP exam registration ends
• You may register for the current CHFP exam prior to April 30. You have one
year from the date of registration to schedule your exam. For example; if you
register in March 2015 you will have until March 2016 to schedule your exam.
Also, if you need to retake the exam, the current exam will be available to you
for as long as you need (based on current registration, scheduling, and retake
policy).
 May 1, 2015 - New CHFP program pre-registration available
• Pre-registration allows interested members to email HFMA. HFMA will email
members as soon as the link to purchase and more information about the new
program is available.
 June 1, 2015 - New CHFP program registration available.
CHFP Program - Transition Groups
 For members who are currently pursuing certification and have begun actively
preparing for the exam, or have been through a chapter certification webinar series or
practicum study group, HFMA encourages continuing with the current process.
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ISSUE 4: 2014-15
Current CHFP candidates can choose, at no additional cost, either to continue the traditional
CHFP program or to wait until June 2015 to pursue the revised certification. These options are
open to those who have:



Purchased the self-study course since January 2014, whether they have completed it
or not.
Registered and paid for the CHFP exam via Castle since February 2014 (but not yet
scheduled).
Registered, paid for, and scheduled the CHFP exam via Castle since February 2014
(but not yet taken).
Note: Members who may have been unsuccessful and are waiting to retake the current
CHFP examination are not eligible.
Candidates must choose one of these options by April 30, 2015 and notify Career
Services at [email protected]. HFMA will provide the complete revised CHFP
program (Modules 1 and 2) at no cost to all those who have purchased the CHFP self-study
course and/or registered for the exam, as outlined above.
 For members interested in certification who have not yet begun preparing,
HFMA encourages that they wait and use the new materials available in summer
2015 to prepare for the new CHFP.
Questions about the new Certification Program? Please contact [email protected] or
call (800) 252-4362 and ask for career services.
As always, feel free to contact one of the NEOHFMA certification co-chairs:
Kelly Linson - (440) 816-8071
[email protected]
Christi Caister – (330) 297-2547
[email protected]
Program Recaps
Leading the Charge: Quicken Loans Arena
March 12, 2015
On Thursday, March 12th the chapter hosted our annual leadership program entitled “Leading the
Charge” at Quicken Loans Arena in Cleveland. Heidi Gartland, Vice President Government &
Community Relations at UH started off the day with an update on the federal and state budget
situation. The federal budget deficit has ballooned in recent years related to mandatory nondiscretionary program spending including Medicare, Medicaid and Social Security. Numerous efforts
have been discussed to reduce the cost of these programs including reductions of up to 10% in
medical education payments and decreased site neutral reimbursement. At the state level, a draft of
the next biennial budget included a continuation of Medicaid expansion. Some modifications could
include increased personal responsibility for beneficiaries such as a $20 month premium for certain
income levels and possible fees for an office visit or prescription.
The next speakers were Mark Leahy, General Manager for the Global Center for Health Innovation
and the Cleveland Convention Center and John Paganini, Senior Manager at HIMSS Innovation
Center. Mark shared the expected impact of the new facilities which is expected to exceed a $577M
boost to the local economy based on 335 events currently planned with an estimated attendance of
582,000 participants. The city hosting the 2016 Republican National Convention, will be a major
marketing opportunity to showcase the convention facilities, area hotels and local attractions. Such a
VISIONS NEWSLETTER
ISSUE 4: 2014-15
large audience is likely to generate additional bookings in subsequent years as long as attendees
have an enjoyable experience.
Mr. Paganini gave details of the HIMSS Innovation Center, which offers vast resources for
consumers, providers and vendors in the healthcare industry. HIMSS main areas of focus are
privacy and security, health business solutions, patient engagement, system interoperability and data
analytics. The innovation center offers exhibitors an opportunity to showcase leading technological
solutions in these areas.
The afternoon session included Mary Mirabelli, Vice President, Global Healthcare Services at HP
Enterprise Services sharing key factors impacting US healthcare including empowered consumers,
regulatory pressure and a focus on patient experience. These pressures are creating a rapid
realignment between physicians, providers and payors as aggressive goals from the Department of
Health and Human Services is leading to a shift from fee-for-service to ACOs or bundled payment
arrangements.
Tom Ferkovic, Managing Director of Medic Management Group, LLC has spent over 25 years in the
industry and has witnessed repeated cycles of history repeating itself. He compared to current ACO
strategies to earlier fixed-payment efforts such as capitation. Focusing on physician practice
management, he defined roles that are needed to ensure success while allowing a patient focus. A
technician is vital to competes tasks and make things happen. A manager handles details, keeps
score and handles crises while a leader provides vision, assesses the overall practice situation and
takes calculated risks.
Len Komorowski, CEO of the Cleveland Cavaliers and Quicken Loans Arena was a highlight of the
afternoon. He shared insight on the culture of the NBA team and the businesses run by Dan Gilbert,
which are built on culture, environment and philosophy. A key philosophy is that it is not who is right
but what is right. This leads to a culture where input is valued from all team members and innovation
is rewarded. The group is obsessed with finding a better way to do everything and not creating
exceptions or excuses in under any circumstances.
Craig Anderson Sr. was the final speaker of the day and offered leadership advice gained from
reading top authors on the subject. He discussed Jim Tressel and the culture he created at The Ohio
State University while serving as head football coach, which focused on creating great people who
would serve as great contributors to team goals. He stressed that leaders should strive to create an
environment for people to become heroes rather than focusing on catching errors and things done
wrong. Organizations never have and never will change – it is the people within them that change
and improve. It is the responsibility of leaders to facilitate change and encourage the team
throughout the process.
After the presentations the attendees enjoyed networking, cocktails, and hors d’oeuvres followed by
two games of the Mid-American Conference Men’s Basketball Tournament.
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University Hospitals Roadshow
April 29, 2015
John Taylor, Director of Reimbursement, started the day with a
discussion about the components of the Medicare Cost Report and the
impact they have on Medicare reimbursement. He explained how the
capital structure of the hospital impacts the cost report and Medicare
reimbursement. Mr. Taylor also addressed the “good, the bad, and the
ugly” of the Affordable Care Act and what we can expect to remain in
place and what may change depending on upcoming legislation.
Ron Dziedzicki, Chief Operating Officer at University Hospitals Case
Medical Center discussed Disaster Preparedness. Mr. Dziedzicki
John Taylor
Director of Reimbursement
brings extensive clinical and military experience to his role at UH. Ron
University Hospitals
explained how federal, state, and local resources are allocated in a
disaster. He also discussed how UH developed their current Disaster Preparedness Plan and what
we should be doing at home to be ready for disasters. Mr. Dziedzicki strongly encouraged
participants to review the preparedness tips on FEMA’s website.
The next speaker
was Maria
Kamenos, Vice
President, Patient
Access at University
Hospitals. Ms.
Kamenos described
the changing
healthcare market
and the shift to a
consumer driven
market. Maria
Attendees at the University Hospitals Provider Roadshow enjoyed refreshments as
discussed the
presenters discussed important topics in healthcare management.
results of a national
study on patient access metrics such as how long it takes to answer phone calls, call abandonment
rates, and how far out appointments are scheduled. UH has been working on an overhaul of their
patient access system and procedures and has experienced improvement in patient access metrics.
Ms. Kamenos described areas where UH still needs to improve and
the resources needed to meet the patient access goals.
The final topic was community benefit. Deb Soblosky, Finance
Director at University Hospitals discussed the reporting requirements
of community benefit programs, what can be included, and what type
of documentation the hospital must maintain.
Joining Ms. Soblosky in the presentation on Community Benefit was
Jori Mintz also of University Hospitals. Jori spoke about community
needs assessments and changes in legal requirements as a result of
the Affordable Care Act. Ms. Mintz also covered the requirements of
the ACA in regard to collection efforts and the challenges of financial
assistance policies for a large health system.
Deb Soblosky, Finance Director
University Hospitals
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Save the Date – Upcoming NEOHFMA Programs
Log onto the NEOHFMA Website (http://neohfma.org/events_calendar.html) for more information on our
upcoming programs:
Registration Open!
2015 Gerry Haggerty Annual Leadership Institute:
Healthcare Sustainability in a Transparent Market
May 13 - 15, 2015
The Double Tree Hotel
3663 Park East Drive
Beachwood, OH
HIGHLIGHTS
*Keynote Speaker: Josh Mandel, Treasurer of Ohio
*Vendor Selection Panel
*New Networking Activities!
More Details: http://neohfma.org/wp-content/uploads/2015/04/GHALI-2015Program_May1.pdf
Visit the NEOHFMA Website to register.
National HFMA Events– Save the Dates
More information at http://www.hfma.org/ANI/Home/
Upcoming Live Webinars
Take a look at the upcoming Webinars offered by HFMA and consider sitting in on one as an easy way to get
the information you need on pressing healthcare finance topics. From the comfort of your office, you can
participate in a Webinar and find the strategies and tools you need to help your organization achieve success.
Log onto the HFMA Website (www.hfma.org) to sign up or get more information about the topic.
VISIONS NEWSLETTER
ISSUE 4: 2014-15
The following Webinars are free to HFMA members.
Understanding HFMA’s Newly Redesigned Certified Healthcare Financial
Professional (CHFP) Program
Monday, May 11 — 11:00 – 12:00 p.m., EDT
Speaker
Joseph Abel, CPCC, ACC, PhD, Director, Career Strategies Programming, HFMA
This webinar will cover:
 Summarize the structure of the new CHFP program
 Describe the rationale for realigning the CHFP program
 Understand the chapter’s role in the process for earning the CHFP designation
Balancing Clinical and Financial Concerns: Insights on CMO-CFO Collaboration Tuesday,
May 12 3:00-4:30 p.m. EDT
Speakers
o Michael Allen, CFO, Gundersen Health System
o
Greg Thompson, MD, CMO, Gundersen Health System
o
Jim Pizzo, Managing Director and Practice Leader, Physician Strategies, Kaufman, Hall & Associates
o
Matt Lambert, MD, Senior Vice President, Physician Strategies, Kaufman, Hall & Associates
This webinar will cover:
 Avoid the pitfalls that often create discord between CMOs and CFOs

Articulate how CMO and CFO roles are changing in light of the movement toward value-based care

Identify specific opportunities to collaborate and establish a more effective working relationship for
the benefit of provider organizations and the patients they serve
Reining in Labor Costs Using Predictive Analytics and Data Transparency Wednesday,
May 13 — 3:00 – 4:30 p.m., EDT
Speakers:
o
Tamira Harris, PhD, MBA, MSN, CPHQ, CCM, Business Advisor, Performance Analytics, McKesson
o
Mary Pat Sullivan, RN, MSN, CNS, Chief Nursing Officer, Atlantic Health System
This webinar will cover:
 Assess how data transparency can help your organization achieve sustainable cost reductions and
other major initiatives
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 Describe the impact of data-driven decision-making on daily operations
 Demonstrate the value of reliably accurate forecasts for budget monitoring and understanding
volume trends
 Review how demand forecasts can be used to actively engage the medical staff
Tools and Takeaways:
 Scorecard associated with this initiative, including baseline metrics and year-to-date progress
Fostering Provider-Payer Collaboration to Improve Chronic Care Management in
Accountable Care Organizations
Thursday, May 14 — 3:00 – 4:30 p.m., EDT
Speakers:
 Michael Belman, MD, MHS, MPH, Regional VP, Medical Director – Clinical Programs and Innovation,
Anthem Blue Cross
 Ellis Weeker, Medical Director, Pacific Partners Medical Group, Affiliate of Santa Clara IPA
This webinar will cover:
 Assess the value of leveraging population analytics to find high-cost conditions for defined
populations
 Recognize how failing to identify the effect of uncommon diseases decreases the opportunity to
reduce overall cost of care
 Describe how care management can be shared by providers and payers to improve care coordination
without impeding provider productivity
 Summarize how busy primary care office environments can be complemented—not compromised—
through a careful introduction of care management processes and tools.
 Maximize the financial contributions from risk-sharing ACO programs through steerage to highest
performing contracted providers and coordinating care transitions
Creating Revenue Integrity Strategies for the Future
Tuesday, May 19 — 3:00 – 4:30 p.m., EDT
Speakers:
 Janet Jones, RN, Senior Consultant, Parallon
 Scott Armstrong, Senior Vice President, Revenue Cycle Services, Parallon
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This webinar will cover:
 Develop a framework for creating a successful revenue integrity department that is specific to your
organization’s unique needs
 Identify the key steps you must take to ensure your organization’s revenue is reviewed and
monitored for accuracy and compliance
 Spot trends in your organization’s data
 Pinpoint key denial areas and detect billing anomalies
Tools and Takeaways:
 NCCI manual
 RevCycle Pro
 3M APC Finder – for the online references (CPT Assistant, Coding Clinic for HCPCS, Dr Z interventional
radiology book)
 Hospital Outpatient PPS - Centers for Medicare & Medicaid Services
Strategies to Ensure Compliance with IRS-501(r) and Its Impact on Patient
Responsibility Workflows
Wednesday, May 20 — 3:00 – 4:30 p.m., EDT
Speakers:
Mary Lee DeCoster, Vice President, Consulting Services, Adreima
Steve Warner, Vice President, Patient Responsibility, Adreima
This webinar will cover:
 Understand the comprehensive IRS-501(r) requirements
 Explore the impact on the billing cycle and initiate workflow changes
 Use best practice guidelines to determine use of extraordinary collection activities
 Maintain compliance with bad debt accounts
Tools and Takeaways:
 A document that delineates key components of the IRS 501 regulation including strategies for
implementation
How Memorial Hermann Health System Improved Patient Satisfaction and
Collection Rates while Reducing Costs
Thursday, May 21— 3:00 – 4:30 p.m., EDT
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Speakers:
o
Dennis Laraway, CFO, Memorial Hermann Health System
o
Theresa Pappas, Director of Finance, Memorial Hermann Health System
o
Tomer Shoval, CEO & Co-founder, Simplee
This webinar will cover:
 Align engagement initiatives with consumer best practices
 Describe the role of self-service as a key performance indicator for patient financial services
 Identify drivers and pitfalls of self-service payment adoption
 Articulate the role revenue cycle plays in improving the patient experience
Reducing Value-Based Purchasing Penalties by Improving Clinical Documentation
Tuesday, May 26— 3:00 – 4:30 p.m., EDT
Speakers:
o
Dr. Brett Senor, Internal Medicine/Pediatrician, Hospitalist, ICD-10 Chair/Advisor, Mission Health
o
Steve Robinson, MS-HSM, PA-O, RN, SSBB, CDIP, Principal, Premier Inc.
This webinar will cover:
 Assess the financial impact of accurate mortality profiling
 Outline examples of secondary diagnoses that will impact mortality profiling scores, especially in ICD10-CM/PCS
 Describe the importance of physician engagement in documentation improvement
A Cross-Organizational Approach to Costing, Performance Measurement, Decision
Support, and Analytics
Wednesday, May 27— 3:00 – 4:30 p.m., EDT
Speakers:
o
Christine Santos, Chief of Strategic Business Analytics, Providence Health and Services
o
William Bercik, Director of Healthcare, Providers, Oracle Corporation
o
Sharon Rossi, Sales Consulting Manager, North America EPM Industry Team, Oracle Corporation
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This webinar will cover:
 Consider projects involving the implementation of a centralized organizational approach and
philosophy for costing, performance measurement, decision support, and analytics
 Develop a cost management mindset across stakeholders and regularly demonstrate the strategic
importance of cost reduction
 Deliver transparent measurement and reporting buy-in among key stakeholders across your provider
network
 Describe ways to implement network-wide process improvements and standardization
Tools and Takeaways:
 Comprehensive vendor analysis
 First-hand collateral from a customer achieving success
A 360-Degree Perspective on Best Practices for ICD-10 Readiness
Wednesday, Jun 3— 3:00 – 4:30 p.m., EDT
Speakers:
o
Nicole Cohen, Project Manager, Program Management Office Information Technology, Mount Sinai
Health System
o
Brian A. Parkany, Senior Director, Strategic Programs - ICD10, Aetna
o
Mike Dennison, Senior Director, Regulatory Compliance Programs, Emdeon
This webinar will cover:
 Understand best practices for collaborating with your payers to prepare for the ICD-10 transition
 Apply learnings from ICD-10 end-to-end testing to your transition plan
 Comprehend the importance of putting an effective denial management strategy into place
Tools and Takeaways:

White paper: Best Practices for Transitioning to ICD-10

ICD-10 readiness checklist
Minimizing ICD-10’s Impact on a Physician Practice’s Revenue Cycle
Thursday, Jun 4— 3:00 – 4:30 p.m., EDT
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Speaker:
o
Crystal Clack, MS, RHIA, CCS, Director, HIM Practice Excellence, American Health Information
Management Association (AHIMA)
This webinar will cover:
 Review the impact on the revenue cycle as a result of ICD-10 implementation
 Identify revenue stakeholders
 Create key strategies to minimize ICD-10 stress
 Realign a revenue cycle post ICD-10 implementation
Managing Perioperative Operations to Improve Margins
Thursday, Jun 11— 3:00 – 4:30 p.m., EDT
Speakers:
o
Minnette Beeson, Director of Perioperative Services, Akron General Medical Center
o
Amy Caslow, Lean Six Sigma Green Belt, Business Manager, Clinical Services, Akron General Hospital
o
Nayan D. Patel, CHCIO, FHIMSS, PMP, Director of Information Technology, The Heart Hospital Baylor
Plano
o
Mohamad M. Safa, M.Sc, Business Systems Analyst, Surgical Services, The Heart Hospital Baylor Plano
o
Robert M. Craft, MD, Professor and Vice Chair/Residency Program Director, Department of
Anesthesiology, University of Tennessee College of Medicine, Knoxville
o
Daniel A. Biggs, MD, M.Sc., Associate Professor/Medical Director of Anesthesia Informatics, Clinical
Director of Perioperative Services, Department of Anesthesiology, University of Oklahoma
This webinar will cover:
 Understand how organizations leverage data and drive improvements in perioperative services
 Describe how improvements in perioperative metrics can improve margins
 Examine how OR leaders implement to make changes and drive better performance and margins
Tools and Takeaways:
 White Paper: Anesthesia Information that Enables All Perioperative Phases of Care
 White Paper: Bringing the power of information to the OR supply chain
How Overtime May Be Harming Your Business and Patients
Tuesday, Jun 16— 3:00 – 4:30 p.m., EDT
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Speaker:
o
Patrick Ball, General Manager, Consulting, Sage Growth Partners
This webinar will cover:
 Understand the quantified impact of overtime’s total cost implications in the use-cases presented
 Connect the impact of overtime with nurse safety, staff turnover, and medical errors
 Identify the compelling link between overtime and its implications on patient satisfaction
 Recognize workforce overtime control as a dominant strategy for long-term success
Tools and Takeaways:
 White paper: Adding It Up: Accounting for the Transformational Power of an Optimized Workforce
 Ellis Medicine case study on reducing overtime
Kudos
Congratulations to Allana Haut, CHFP on successful completion of the HFMA certification
examination.
We’re excited to share your achievements so please send any updates Chris Maeder
([email protected])
Puzzle
Sometimes I boldly say, "Here I stand."
Other times, as in a trick, I hide inside.
I'm almost everywhere, it's not like I'm banned,
So I know you'll easily find me, in time.
If I were to say, "I'm in 'this' and not in 'that,'"
I'm sure you could find me in nothing flat.
So who, or what, am I?
E-mail your answer to Rhonda Ridenour at [email protected]. All correct entries will be
included in a drawing and one lucky entrant will receive a $25 gift certificate.
Previous Puzzle/Riddle Answer
Three HFMA members paid $50 to share a $150 hotel room at ANI. Later, the manager
realized he had failed to give them the $5 conference discount so he gave the bellboy 5 onedollar bills to return to the group. The bellboy returned one dollar to each of the members,
but kept two for himself. So, the members paid $147 for the room, plus the $2 to the bellboy
for a total of $149. Where did the extra dollar go?
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ISSUE 4: 2014-15
Answer: There is no missing dollar. In the calculation, the $2 should be subtracted from (not
added to) the $147 to get $145 paid for the room.
The members paid a total of $147 for the room - $145 (the $150 rate minus the $5 discount)
plus the $2 to the bell boy. The difference is the $3 that was returned to the attendees. The
$2 that the bell boy kept is already in the $147 figure.
Winner:
Laura E. Porto, CPA
Senior Financial Analyst, University Hospitals Finance Division