July 2012
Transcription
July 2012
Highly specialized jobs performed by Eiffage Interview with Bernard Lemoine File PAGE 15 PAGE 4 Chairman Eiffage Énergie and of Clemessy GROUP magazine synergie >Sharing our values Grand stadium at Lille: #17 July 2012 let the celebrations begin! on page 10 synergie #17 July 2012 6-9 10 -11 4-5 INTERVIEW 15-21 Highly specialized jobs performed by Eiffage report Eiffage’s sphere of expertise encompasses a whole range of outstanding professions as testified by the know-how to which this Group can justifiably lay claim, the universal areas covered and the highly specialized conditions under which these professionals work. An overview of such jobs: 16 Marine engineers working under water 17 Stonemasons 18 Deep-sea diving professionals 19 Removing and replacing piping-systems in nuclear power-stations 20 Robotic gluing and assembly of mirror parts 21 Heating specialists to regulate wine vat temperatures Bernard Lemoine Chairman of Eiffage Énergie and of Clemessy 6-9 HIGHLIGHTS 10-11 THE EVENT Grand stadium of Lille: let the celebrations begin! The Eiffage teams are getting into action so that the LOSC team can play its forthcoming match on home-ground, on 18th August in the brand spanking-new Grand Stadium. 12-14 INVITED GUESTS Pierre Ferret and Denis Valode The Grand Stadium is not the creative achievement of a single architect but, in fact, of … two such architects. synergie Publishing Director: Pierre Berger. Editor-in-Chief: Sandra Weigand. Deputy Editor-in-Chief: Sophie Sanchez. Article-contributors for this edition are: Jean-Louis Alcaïde, Marion Bentz, Audrey Bourgeois, Maud Breheret, Pascale Chastras, Hélène Grimaldi, Régine Knecht, Hélène Lelut, Alice Leroisse and Marek Pawlukiewicz. Design-layout: agence@ spherepublique.com. Photo accreditations: ANMA/Artefactory, Bruno Bertin, Joachim Bertrand, Barbara Dumont, Elisa/Valode & Pistre Architects/Pierre Ferret Architect Workshop / Max Lerouge, Christophe Guibbaud, Frédéric Hédelin - public works, Artur Jasinski & Wspolnicy Studio, Ora-Ito Architect, Aurélien Pic, Yves-Marie Quemener, Gérard Tordjman, Karine Warny – Tandem. Technical photography support: APRR, Clemessy, Eiffage, Eiffage Constuction, Eiffage Construction Métallique, Eiffage Énergie, Eiffage Public Works, Pradeau & Morin. Printed on FSC-certified Novatech Satin. 2 synergie GROUP magazine Summary Editorial “Working better as a team” 22-23 28-31 22-23 FOCUS Eiffage Rail feels like it has grown wings Eiffage Rail, a subsidiary created in January 2010, has gone up a gear to aim for membership of the highly selective club of the “top 4” of those majoring in railwayengineering projects in France. Its size will show a tenfold growth over a five-year period, in terms of turnover and workforce. 24-27 NEWS 28-31 Commitments Have your say Coming back to the in-house satisfaction survey conducted at Eiffage by the design and opinion-poll company, Harris Interactive. 32-35 INITIATIVES The Eiffage convention 2012, which was held for the first time on the14th and 15th June 2012 in Marseille, was attended by 450 senior managers because I wanted to focus primarily on the proper management and monitoring activities to be conducted on the sites. I believe that it is an essential priority to improve the management of the smallest sites by sharing our good working practices, and similarly to improve that of the largest or most complex sites by creating synergies amongst the different branches. The joint working efforts are, in fact, bearing fruit, as has been attested by the publicprivate partnership contracts recently awarded, when looking at these eight colleges in Seine-Saint-Denis, for which Eiffage has been commissioned to ensure the design, construction, operation and maintenance over a twenty year period. Thereafter, in a context which remains under certain pressure, both at financial level and in terms of market forces, the diversity of our locations and expertise, coupled with greater consistency in applying these, are testimony of our success and improved margins. In such regard, our economic model which combines putting down roots locally and making global offers, must more than ever before be given substance. We still must develop our business goodwill and strengthen our existing network so as to be even closer to our clients. At the same time, we have to progress from a product-related logic to a combined product/service logic in order to meet better the requirements of our clients. In fact, we are increasingly becoming bound under contract to a performance-related obligation, but with decreasing means to achieve this. This should, nevertheless, encourage us to strengthen our design capacity and rigour with regard to the figures. In parallel, we must identify those markets most likely to prove productive and profitable in the future and adopt a dynamic approach to ensuring that we attain a guaranteed market position. It is by working together that we shall launch a new Eiffage! Pierre Berger Managing Director July 2012 3 INTERVIEW Synergie : You assumed the Chairmanship of the Energy branch of Eiffage, in March 2012. Can you provide us with an outline of the process which led to this? I have been working in the energy sector for more than fifteen years and I am therefore fully aware of the various facets of this sector and the stakes involved. From 1983 to 2002, I was employed in various capacities in Alstom, in Energy and Transport. In 2003, I returned to the electrical engineering group, Cegelec, which maintains a presence both in infrastructures sector and in the industry and service sectors. Following the buy-out of Cegelec in 2010 by Vinci, I became Assistant Managing Director of Cegelec and Deputy Managing Director of the Energy division of Vinci. Being an engineer at heart, I still find these professions inspiring me with a driving passion. B.L. : “Weak currents show sustained growth” Synergie: Which lessons have you learnt from such experiences? B.L. : During the nineties, I lived through the difficult transformation of an industrial giant. Such an experience, at the time, enabled me to become immersed in the management style applied by the English and to learn that performance targets could be met by adapting to alternative reference standards. The French think in terms of profit whilst the English conversely apply a cash culture – where cash funds are often perceived as the only really tangible financial means. Profit is an opinion, cash is a fact! 4 synergie GROUP magazine Bernard Lemoine, Chairman of Eiffage Énergie and of Clemessy “In today’s world, energy stakes are crucial.” Bernard Lemoine assumed the Chairmanship of the Energy branch of Eiffage on 15th March 2012. He highlights the determining qualities characterising the services provided by the Group, in a context where energy, performance guarantees and savings are increasingly becoming strategic issues. To come back to the thread of my account, I also lived through the merger of Alstom with the Swiss-Swedish company, ABB, and thus evolved in a highly international environment. Thereafter at Cegelec, I immersed myself in the service culture of our local professionals in the areas of services, industry, infrastructure and large-scale specialist project sectors. Synergie: What are the strengths of Eiffage’s Energy division? This is the third national player in the electrical and air-conditioning sector achieving a turnover of almost 3.2 billion euro. It has vast development potential and operates in national markets where the competitors are all subject to the same constraints. Furthermore, in B.L. : synergie #17 today’s and even more so, in tomorrow’s world, the energy stakes, both in terms of production and consumption will remain crucial. Specifically, the services of the Energy division remain a determining factor to ensure energy efficiency in buildings and infrastructures. For the past ten years, the energy-saving part – i.e. all that is at the heart of automated systems, safety and energy management – has been showing steady and sustained growth compared with the strong power consumption element. Operation and maintenance may be added to this in order to guarantee our clients such energy efficiency performance-levels over the long-term. Finally, within the Eiffage Energy division I get a feeling of the culture of good workmanship, which is frequently appreciated by our clients. Synergie: Which, in parallel, are the challenges that Eiffage Énergie should take up? B.L. : Eiffage’s Energy division is not one of the most efficient performers amongst the companies of the sector with respect to safety and profitability. This is why it is essential to keep reminding our on-site teams of the importance of meticulously respecting the pertinent safety measures on a daily basis. In addition, the financial culture is becoming a lot more sophisticated Short biography Born in 1958, Bernard Lemoine is a graduate of the ‘École Polytechnique’ and ‘École nationale supérieure des télécommunications’. From 1983 to 2002, he held various posts whilst employed by Alstom, in the transport and energy sectors. In 2003, he joined Cegelec, which maintains a presence in infrastructure projects, as well as equally, in the industrial and service sector. In 2010, it became part of the Vinci Group. Bernard Lemoine was then appointed Assistant Managing Director of Cegelec and Deputy Managing Director of the Vinci Group’s energy department. and better coordinated. I therefore set up monthly business reviews, thereby providing an opportunity to review the activities of the units. Every manager of a profit centre must have clear responsibilities and clear-cut annual objectives. There must be no cop-out of achieving performance. To summarize, I intend putting Eiffage’s Energy under due pressure. “Defining a specific strategy for each sector of the market” Synergie: Have you devised a three-year action-plan? I intend setting out a specific strategy for each sector of the market – for example, in the service sector (education, real-estate, health…), industry (aeronautics, environment, petrochemical…) and infrastructures (telecommunications, transports, networks …) – because these activities cover very different stakes, which must be very clearly defined. B.L. : In my opinion, defining a strategy means drawing up a report of the places in question and specific objectives and then outlining the means of achieving this: what stage have we reached? Where are we heading? How do we get there? I have set up shared communication tools in order to be able to respond to these three challenges for each industrial sector in which the division operates, by the end of the year. In some cases, the responses will be straight-forward; in others, some company buy-outs will perhaps be necessary in order to develop certain activities. Concerning safety, it is essential for us to be amongst the best in the business, in the short term. With regard to profitability, the operating result must equally be brought up to the level of the best performers. It is important to nurture our goodwill; all those small commissions amounting to less than 50,000 euro, which provide us with a livelihood. We must maintain our market share in this sector! As regards exports, I am aiming at a 30% increase in turnover by targeting the African continent as a priority. For historical reasons, we enjoy a certain degree of closeness with some of these countries and we are able to respond to their requirements, in terms of buildings and infrastructure. We can deliver “turn-key” projects, thereby providing real added value. The potential is promising. Synergie: In your opinion, is co-operation between divisions a basis for development? B.L. : Absolutely. Eiffage’s Energy division must contribute to Group and not only at financial level. The various divisions of Eiffage can and must interact more upstream of any projects. The synergy between the divisions must not, however, come into play solely at commercial level. Both the clients and players financing the projects now demand guarantees and sustainable performance. The energy-management systems lie at the heart of running and maintaining buildings as well as infrastructures in the long-term. The role of the Energy division is essential here. Synergie: Why are you confident? To my way of thinking, you don’t go out onto a sports pitch to lose, but rather to win! Others have achieved this, so why shouldn’t we ? We have huge levers such as Clemessy, for example. The synergy at this level of approaching specialists, local practices and specialist jobs is unheard of and a highly promising undertaking. And then, there is, above all, that formidable strength which we can call upon from our male and our female workforce, duly equipped with the required skills and ready to rally round to rise to the challenge and win! Confidence is contagious and I have no doubt as to our success! — B.L. : July 2012 5 HIGHLIGHTS The eight architects gave the various establishments a decisively modern appearance, which breaks with the linear facades of old and showcases timber framing. Eiffage wins contract for eight colleges worth almost 200 million euro in Seine-Saint-Denis At the beginning of April, Eiffage was awarded a partnership contract to build eight 21st century colleges by the General Council of Seine - SaintDenis.This is a first for the Group. Even though, in August 2010, Eiffage was commissioned with the energy efficiency improvements of eighteen lycées in the Centre region and then in February 2011 with constructing the professional lycée Jean- Zay in Jarny (Meurthe-et-Moselle) as a publicprivate partnership, this is the first time that the Group will be responsible for the finance, building, operation and maintenance of colleges under the Order of 17th June 2004. 6 synergie GROUP magazine “Changing the appearance” of the colleges of Seine - Saint-Denis – that is the aim of the General Council chaired by Claude Bartolone who, in this respect, adopted an exceptional investment plan of 703 million euro over the period from 2010-2015. Hence, twenty one colleges will be built or rebuilt, 12 of which on the basis of a partnership contract. At the beginning of 2012, Eiffage was successful in winning the two lots of four establishments it was bidding for, representing a turnover of almost 200 million euro, to which will be added 2.5 million euro for rent per annum over twenty years for providing service, major maintenance and renewal work. This type of project will provide a consistent volume of activities for the subsidiaries for 20132014 as well as recurrent income for twenty years – whilst having everything well under control from a risk aspect. — POINT OF REFERENCE This is the first time that the Group will take responsibility for the finance, construction, operation and maintenance of the colleges under the order governing partnership contracts of 17th June 2004. synergie #17 The whole thing hinges around a central location comprising all buildings and which will accommodate the new town hall and market hall. Arcachon: the summer resort town dons its best finery For Eiffage, the inauguration of the summer resort of Arcachon (Gironde) in the middle of March marked the outcome of a four year construction project. This completely new Project of 32,000 m 2 represents a turnover of 150 million euro for the real estate part and 72 million euro for the building section. The Group was chosen to rebuild 70,000 m2 of paving right in the heart of Arcachon, over a surface area of three hectares, whilst maintaining the architectural identity of this bathing resort, which was created during the second half of the 19th century and highly admired for its residences of that time. This is the opportunity for Eiffage Construction to testify to its triple competence as a developer, promoter and construction company. Working together with seven architects, the teams from the town and Eiffage drew their inspiration from the local heritage. They therefore had recourse to local companies and craftsmen to develop elements, which will liven up the 1,200 linear metres of facades – from framework structures to balconies, through pediments, gables and mosaics. Some of the forgotten materials, such as the glazed tiles, have been repeated for the event. Nearly all the accommodation has already been offered for sale since the beginning of June. — POINT OF REFERENCE 32 000 m2, 150 m € turnover for the real estate part, 72 m € turnover for the building section, 337 new apartments, 5,500 m2 businesses, 1 multiscreen cinema, 1 parking area for 650 cars. Home stretch for the tram network of Greater Dijon The bets were on for the tram network of Greater Dijon (Côte d’Or). Eiffage was largely involved in executing part of each of the two lines. The track was welded on 4th May last in the presence of François Rebsamen, the senatormayor of Dijon. The commissioning of the first line for commercial service is scheduled for September 2012, i.e. six months in advance of the original deadlines and the second line will be welcoming its passengers in December. For the Group, which called in 150 people, the completed work represents 42 million euro of turnover (excluding tax), of which 30 million euro was for the infrastructure and 12 million euro for the track. This is the first tram system executed by the Group as a whole. The infrastructure and track laying work was assigned to one group of companies only. — The commissioning of the first line for commercial service is scheduled for September 2012. July 2012 7 HIGHLIGHTS A veil of glass is laid on the Louis Vuitton foundation A technical feat of aesthetic audacity. The “Louis Vuitton creative foundation” – the exceptional building dedicated to contemporary art, commissioned by Bernard Arnault, the president of the LMVH luxury group, to house his collection from 2014 onwards – is under construction in the Jardin d’acclimatation in the Bois de Boulogne (Paris). This is an extraordinary site, in which Eiffage Construction Métallique is involved in the delicate task of building the twelve glass sections forming the glass chrysalis Eiffage Construction Métallique was commissioned with the delicate task of building the twelve glass sections which will form the glass chrysalis conceived by the AmericanCanadian architect, Frank Gehry. 8 synergie GROUP magazine conceived by the American-Canadian architect, Frank Gehry, winner of the Pritzker prize (1989) and the Gold Lion prize of the XI Biennale of Venice (2008). Glass sections of inextricable complexity! They total 13,500 square metres and comprise 3,600 glass panels of 1.5 x 3 metres with an overhang of more than 20 metres. Their design required the development of specific computer-aided design software. Their fitting demanded the technical experimentation appraisal of the scientific and technical centre of the building. Technically, large wooden and metal posts – the “tripods” – are covered with a stainless steel net framework supporting the glass panels. The first four glass sections have been partially laid. But this is like lacework because each piece of glass has its own unique shape according to the highly complex drawing produced by Frank Gehry – who, incidentally, was behind the Guggenheim museum in Bilbao. Completion of the work is scheduled for the end of 2013. — synergie #17 Meeting point in 2014 for the Eiffage marathon on the Millau viaduct The Eiffage marathon on the Millau viaduct (Aveyron) will, from now on, take place every two years. The next run will be held in 2014, when Eiffage will celebrate ten years of the viaduct being opened to traffic. The latest run took place on Sunday, 13th May 2012 and was hugely successful. Almost 14,000 runners, ranging from enthusiasts to seasoned professional athletes, crowded the deck under glorious sunshine. This was nothing more or less than a half marathon of 23 kilometres, of which 5 kilometres were at an altitude of 270 metres, between the sky and earth! Amongst the 14,000 participants were almost 450 Eiffage colleagues, including the managing director, Pierre Berger, who brilliantly defended the Group’s colours. — POINT OF REFERENCE A half marathon of 23 kilometres, of which 5 kilometres were at an altitude of 270 metres, between the sky and earth. Almost 14,000 runners, ranging from enthusiasts to seasoned professional athletes, crowded the deck under glorious sunshine. Eiffage 2012 convention: 450 managers meet in Marseille © Christophe Guibbaud Working better together.This was the main thread of the Eiffage 2012 convention which took place in Marseille (Bouches-duRhône) on the 14th and 15th June 2012, attended by 450 managers of the Group. The managing director, Pierre Berger, would, in fact, like to develop the synergies between the various branches of the Group and encourage mobilisation of all key skills. Beyond this, in a context that is still difficult, both at financial level and in terms of markets, greater coherence is a guarantee of success and improved means of retaining margins. The inter-branch synergies can also lead to winning large-scale contracts. — The Eiffage 2012 Convention took place in Marseille (Bouches-du-Rhône), on the 14th and 15th June 2012, attended by 450 managers of the Group. Find Pierre Berger’s full speech, together with the presentations of the various delegates on Planet’Eiffage. July 2012 9 The Event Grand Stadium of Lille: let the celebrations begin! The Eiffage teams are spending the whole summer getting into action. Their aim: to allow Losc, Lille’s football-team, to play its first match on home-ground on the coming 18th August, in a brand spanking new grand stadium. THE HIGH POINTS OF 2012 23 February: start of installing the polycarbonate pipes on the east-facing façade 17 and 18 April: moving the “events box” platform 2 May: start of installing the stadium seats Summer: handover of the Grand Stadium to Lille Métropole N ow that the work is finished get the show on the road! And an emotional start on Saturday 18th August next: the referee blowing his whistle right in the middle of the Grand Stadium of Lille Métropole, accompanied by the rousing clamour of 50,000 supporters. On that evening Lille’s football-team, the Losc, will welcome AS Nancy on the second day’s play for the League 1 football championship. We’ll do everything to be ready for the crucial ‘D-Day’, Gilles Malavallon, director of Elisa, stated. This 100%owned subsidiary of Eiffage was awarded the public-private partnership contract with Lille Métropole in respect of the finance, design, maintenance, upkeep and the commercial exploitation of this outstanding complex. A venue, which will have required an investment of 324 million euro (excluding the real-estate outlay), is to be managed under a concession arrangement until 2043. It is our responsibility to present the people of Lille with a brand spanking new stadium that is perfectly suited to football and allow Losc to play its first home match of the 2012-2013 season, as highlighted by Gilles Malavallon. A team at work 24-HOUR COUNT-DOWN No sooner will the lights of the August festivities have been switched off than our team members will resume work to complete the other installations of this unique stadium. A stadium – just like the Millau viaduct – where all branches of the Group (Eiffage Public Works, Eiffage Construction Métallique, Eiffage Energie, Eiffage Construction, Eiffage Real-Estate and Eiffage Concessions) played their part. From the outset, the stadium was designed bearing in mind its multiple uses, its specific volumes, its organisation, access requirements etc., as detailed by the Director of Elisa. It was necessary to make immediate provisions to make full use of this facility and … make it profitable. The result is a worldwide unique space – a stadium that can be changed within 24 hours into a sports palace or an arena, so as to diversify potential sources of revenue. Be the judge! In its stadium configuration (50,100 seating capacity), this luminous show-case will serve as a venue for football matches – the Losc - with an average priority of 25 days per annum. But, equally, other forms of bigvenue competitions can be strengthening its teams. Joining them are: Marie Chalhoub, formerly in charge of the ticket office of the Stade de France [National Stadium], Guillaume Narjoux, former General Secretary of Paris Bercy and ex-director of the Nikaïa palace in Nice, and seasoned connoisseur of the world of events and shows and Maxime Deneuville, head of security. In all 60 to 70 people will be working at normal cruising-speed in the Grand Stadium of Lille (excluding hotels), of which some twenty are employed directly in Elisa. 10 synergie GROUP magazine held, such as rugby: the Tricolore XV could be playing against Argentina on the 17th November next. Amateurs take note! In 2016, the metropolitan area of Lille will be a candidate in the running to welcome several matches of Euro 2016. In the meantime, it will also have served as a venue for the holding of large-capacity concerts (from 40,000 to 56,000 seats). A major asset: its extending roof can be closed within 30 minutes, so that play can continue in bad weather, noise can be attenuated in the neighbourhood and “darkness” created for any spectacles put on there. But the most outstanding innovation is the “event box” – Mean feat of technological achievement. The northern half of the grassed area is, in fact, spread out over a vast Gilles Malavallon, Director of Elisa. synergie #17 24: number of hours required to transform the stadium from its football configuration to an arena configuration. 30: minutes to open and to close the stadium’s sliding roof 31: years; the term of the public-private partnership between the Lille Métropole Urban Community and Elisa, from the time of handover of the Grand Stadium 50,100: number of seats in the Grand Stadium, in its football- or rugby configuration 56,000: number of seats in the Grand Stadium, in its central scene configuration to put on a 360°show metal platform. This can be raised (4,000 metric tonnes!) and slid into position (to the nearest millimetre) above the southern half. A gigantic area is thus formed – the biggest in Europe. A huge curtain isolates the unoccupied section of the stadium. Pure magic! 15,000 TO 30,000 SPECTATORS ACCOMMODATED IN THE EVENT BOX According to whether the scene is located on one side or in the centre, this box of tricks can be converted into a sports palace or concert venue capable of seating 15,000 to 30,000 spectators. A number of sporting federations (tennis, tabletennis, basket-ball, hand-ball, equitation etc.) have already visited the site to assess its potential. As for the event organizers, they will appreciate the modular-concepts, which make this arena unique in Europe. This “event box” will, however, only be completed at the end of this year, owing to legitimate delays and handover is scheduled for mid-December. Without further hesitation, Elisa, together with the assistance of Grand Stade Rayonnement, the commercial arm set up with Losc, has already started with marketing promotions by holding hospitality events (spectators’ boxes, stands, etc.) and promoting other adjoining areas which are likely to generate additional income. Hence, 15% of the seats in the stadium are classed as “VIP” (the highest rate in France). Already, 80% of such spectators’ boxes are fully booked-up for the next three years! 10,000 squaremetres of available multi-purpose, spaces have been provided. Apart from competitive events, these spaces can be used for exhibitions, conventions, company seminars and so on. Catering and hiring out advertising spaces will also gua rantee additional income. Finally, together with Eiffage Real-Estate, Eifaltis, a small subsidiary of Elisa, launched a development programme over approximately 20,000 m2 to include a residence for community services with 135 studio apartments to accommodate students and 36 ‘T2s’ for business clients, plus two hotels (one, a twostar B&B incorporating 99 rooms and a three-star ‘Park Inn’ incorporating 127 rooms), a keep-fit centre for sports-enthusiasts (managed by ‘La Générale de Santé’), offices and some ten or so restaurants, themed-bars, etc.. In all, Elisa is aiming at an annual turnover of some twenty million euro, during the initial years of operation, apart from the sixteen million Euros of annual dues that Lille Métropole will be paying to the former during the 31 years of the concession. With this outstanding stadium, Eiffage intends to demonstrate that it is possible to combine inventiveness, technical expertise, beauty and profitability. — Juillet 2012 11 Guests Pierre Ferret Denis Valode Ferret Architectural Practice Valode & Pistre Agency Two eminent signatures of the world of architecture at the service of a unique stadium Lille’s Grand Stadium has not been signed off by one, but by two architects! Denis Valode, of the Valode & Pistre Agency, having won the French ‘Equerre d’Argent’ (1992) and the ‘Grande médaille d’argent’ of the Academy of Architecture (1999), and Pierre Ferret, of the Ferret Architectural practice, awarded the premier grand prize for architecture by the ‘Académie des Beaux-Arts’ and winner of the ‘Grand prix de Rome’ (1975), being a passionate enthusiast for sporting arenas. Renault’s ‘Technocentre’ at Guyancourt and the Leonardo da Vinci university project in particular, has been attributed to the former and the technical football centre and the Toulouse stadium to the latter. Interviews croisées. Pierre Ferret 12 synergie GROUP magazine synergie #17 “The Eiffage engineers are keen high-achievers” Synergie: The Bird’s Nest at Beijing, erected for the 2008 Olympic Games, showed that stadia could be the vehicle for an image … Denis Valode Synergie: Your agency, Denis Valode, has some spectacular achievements to its credit – from the Contemporary Art Museum of Bordeaux to the ‘T1’ Tower at La Défense in Paris. Is the Grand Stadium of Lille your first sports-related feat? Yes, indeed! – following a succession of nearly-successful attempts. Our agency had reached the finalist stage of preliminaries for a project to complete the stadium at Melun Sénart (Seine-et-Marne), and then for completing that of Saint-Denis (Seine-Saint-Denis). That’s why, for the Grand Stadium of Lille (Nord), we embarked on this together with Pierre Ferret, a keen sports buff. D.V. : Synergie: Pierre Ferret, after the French national Rugby Centre at Marcoussis, you signed, together with Denis Valode, for Lille’s Grand Stadium. From where does this passion for stadia stem? I am both a sportsman and an avid supporter of football and rugby teams. My professional degree awarded in 1975 by the School of Architecture of Bordeaux University, related to a sports-related subject. I was also naturally interested in sports teams. I completed the national Football Centre at Clairefontaine (Yvelines), the national Rugby Centre at Marcoussis (Essonne), as well as the sports complex at Dunkirk (Nord), the athletics stadium in Tunis and the ‘PSG’ training centre at Saint-Germain-en-Laye (Yvelines). P.F. : Synergie: How did two architectural practices, each with its own identity and specific focus, work together on the Grand Stadium of Lille? D.V. : We were given responsibility for the choice of organisation and the corresponding urban integration, as the Grand Stadium of Lille constituted the founding of a new district. We worked on the surrounding area of the stadium and then on the accommodation, hotels and corresponding car parks. We were also given responsibility for designing the shape of the stadium, its envelope as a building, its structure and for co-ordinating the overall project. P.F. : We worked together with respect to the design and creation. Thereafter, Denis Valode developed the envelope (roofing, steel-framework structure) and I worked on the overall arena (stands, walkways, sundry premises, spectator-boxes, cloak rooms, grassed area and events box). Denis Valode was used to large scale projects whilst I was more familiar with the sporting aspect and had greater contact with the sporting movement. However, in the field of sport, the most minor detail, such as the width of a seat, may well generate a ‘knock-on effect’ to the extent where such width is reduced by the number of seats. Besides which, sport sometimes makes people go crazy! So sturdy seats and fittings have to be provided whilst also taking account of the health and safety of both spectators and players. D.V. : When I gave a presentation of the Grand Stadium of Lille before the locally elected representatives, including the Mayor of Lille, Martine Aubry, I highlighted the fact that in our day and age, widespread metropolitan areas owe their very existence to their large-scale sports installations. I’m thinking of the image of Beijing, formerly symbolised by its Forbidden City whilst today, it is reflected by the Bird’s Nest. It is a fact that the Grand Stadium will showcase the image of Lille’s metropolitan area throughout the world! It will become an icon! Its form, its external façade made from polycarbonate tubing to diffuse light as well as its retractable grassed platform, which will allow all types of shows and sporting events to be shown, make this a unique structure. P.F. : The Bird’s Nest is, indeed, a vehicle for an image but therein lies the danger: it must not remain as such, i.e. a beautiful body without an engine inside! However, a stadium is not an “object” but rather the combined concept of urbanisation, architecture and functions, in which living beings evolve. Synergie: What difficulties do stadia pose for architects? Can beauty be combined with such an imposing edifice? Do rules prevent creativity? The very opposite is the case! Lille’s Grand Stadium imposed the need to delve for real treasures of technical inventiveness and allowed us to invent new rules, to the extent where we created an “events venue” made up of all kinds of parts, which can also be used for football! Furthermore, we lowered the first row of terraces in order to reduce the impact on the environment. P.F. : [g] July 2012 13 Guests Pierre Ferret Denis Valode Ferret Architectural Practice Valode & Pistre Agency “The Grand Stadium of Lille imposed the need for real treasures of technical inventiveness” The Association of Architects of Lille recently organised an exhibition on stadia throughout the world, which shows to what extent architectural solutions can lend different personalities to the stadia, in spite of the constraints associated with distance or the curves of visibility. As we designed the Grand Stadium of Lille to be lower but with greater profile compared with traditional stadia, it does not display this overpowering scale as in the Parc des Princes in Paris. In order to enhance the distinctive stamp that it imprints on its hometown, the façade facing the road will be fitted with electro-luminescent diodes designed to generate images. D.V. : Synergie: The Grand Stadium of Lille will soon be opening its doors. Will this be a reference-point for your practice? Pierre Ferret Denis Valode Oscar Wilde was fond of saying: One must have grand dreams so as not to lose sight of them when pursuing them. I never lost sight of my dream of the unique stadium! The “events box” will allow you to attend an event like an opera or a basket-ball world final. What is more, no other theatre in the world can accommodate an audience of 30,000 persons. Madison Square Garden in New York cannot take more than 22,000. Finally, owing to the combination feasible within one and the same installation in stadium P.F. : form, a ‘Zénith’ and sports palace, we have been able to demonstrate at the tendering stage, that our project was the best – something Martine Aubry always commented on. D.V. : The Grand Stadium of Lille already serves as a reference point and will be a very attractive visiting card, knowing that our practice maintains a presence not only in Paris, but also in Moscow, Shanghai and Beijing. The State of Qatar (for the World Cup) and Russia are planning to building stadia. — How did your co-operation with the Eiffage teams go? Pierre Ferret: I have been working with Eiffage for some time now, this being a pledge of the trust that I place in that firm. At the project design stage, the Eiffage-teams immediately raised concerns about the feasibility of the retractable grassed platform, given that this was a first! When I conceived the idea of the “events box”, I wasn’t sure whether Eiffage would take the risk with this large-scale innovation. Thanks to the in-depth technical expertise of Eiffage’s engineers and site-workers, who are accustomed to achieving the impossible since their involvement with the Millau viaduct, we were able to achieve this world-first, bound to produce a ‘buzz’ of excitement, as soon as the broader public has the opportunity of viewing it. 14 synergie GROUP magazine Denis Valode: The concept of a retractable grass lawn immediately appealed to Eiffage’s engineers who, ever since the Millau viaduct, enjoyed rising to the challenge of attaining such feats of achievement! Without such an enterprising culture at Eiffage, there are certain factors which we should, otherwise, not have overcome. The fact that Eif fage Construction Métallique, specializing in steelwork-structures, is taking part here has also provided a sense of direction. We have enjoyed very good trustinspiring relationships, both with Eiffage Concessions and with Eiffage Travaux Publics, as well as with Eiffage Construction, and we have thus been allowed to play our part in designing and supervising the work. As architects, we can see the advantages to be gained from such public-private partnerships, because once a project is being finalized, we will be alongside those who will be executing it and can thus define optimum solutions. Report These highly specialized jobs within Eiffage Stonemasons restoring the brilliance of historical monuments; professional ‘divers’ in oil-refineries, meeting the challenges of working on installations prone to bursting into flames; operators penetrating the bowels of nuclear power stations to replace thousands of pipes… Eiffage offers a broad range of highly specialist work, characterized by its know-how, the areas covered and the exacting conditions under which such work is carried out. Here is an overview. July 2012 15 Report Highly specialized jobs performed by Eiffage are sometimes the fruits of history and acquisitions – in the image of Munch. This company was involved in the maintenance of nuclear power stations and joined forces with Eiffage Construction Métallique in 1994, or Pradeau & Morin, a subsidiary of Eiffage Construction, which was bought back by Fougerolle in 1985. These jobs are also often associated with industrial maintenance in the broad sense, or testify to the highly specific expertise acquired over the course of time, just like the specialized know-how developed at Clemessy. Others developed in the field, thanks to certain contracts such as the job of a property buyer, which originated with the highspeed Perpignan-Figueras railway line site (Eastern Pyrenees, Galicia). These highly specialized jobs are also linked to the special conditions of certain sites, such as the maritime civil engineering work carried out by Eiffage Travaux Maritimes et Fluviaux, which entail all the occupational hazards of civil engineering sites, even if only battling the tides and bad weather! This report highlights some of these occupations without obviously claiming to provide an exhaustive list, given that the Eiffage Group is multifaceted. 16 synergie GROUP magazine Highly specialized jobs performed by Eiffage MARINE ENGINEERS WORKING UNDER WATER Roughly 30 million euro of turnover per annum, 160 people, Eiffage Travaux Maritimes et Fluviaux (Eiffage Public Works). I n order to facilitate the dredging of Mont-Saint-Michel (Manche), one of the most visited tourist sites in France, the teams of Eiffage Travaux Maritimes et Fluviaux - ETMF for short – are working right in the middle of the bay alongside t h e i r c o l l e ag u e s o f E i f f ag e Construction Métallique, in order to prepare for the construction of a footbridge to take the place of the former sea wall. ETMF is currently involved in the construction of the quays and in redeveloping the banks of the eco-district adjoining the Flaubert Bridge in Rouen (Seine-Maritime). ETMF is also rebuilding the dam at Villeneuve-surYonne (Yonne) on behalf of the Voies Navigables de France [Waterways of France] and has extended quay J in the port of Sète (Hérault). Work on the latter site required the laying of 120 concrete beams and 236 slabs laid on 115 pillars under water! TIDES AND BAD WEATHER “We conduct 80% of our activities at the water’s edge, Jérôme Scoffoni, director of ETMF explained. We are mainly active in the north-west corner of France along the coastline from Dunkirk to Nantes and along the Seine even if this means working in other areas of the national territory”. ETMF, which employs 160 people and achieves an annual turnover of around 30 million euro, has three agencies located in Haubourdin (north), Petit-Quevilly (SeineMaritime) and Caudan (Morbihan). “Maritime civil engineering operations have to put up with all the usual hazards of civil engineering sites and also take account of tides and bad weather, Jérôme Scoffoni continued. Our highly specialised staff – pile drivers, marine engineers, crane operators, welders – deep-sea divers, tugboat captains – use specific equipment such as lift pontoons, hydraulic hammers, jack operators, barge pushers … These sites are linked with geotechnics and projects are becoming more and more complex. We are also increasingly involved in design and build”. ETMF still has the wind in its sails owing to the public authorities’ requirements to encourage river traffic, proceeding with the developments specified in the reinforced coastal defence plans against natural hazards Extending the quay J – Port of Sète synergie #17 STONEMASONS Roughly 10 million euro turnover per annum, 40 people, Pradeau & Morin (Eiffage Construction). (following the Xynthia hurricane), developing offshore wind farms (which involves the planning and development of port platforms) and marinas. “We are seriously thinking of extending our activities to the Mediterranean”, Jérôme Scoffoni added. “We have put ourselves forward as candidates in the invitation to tender relating to the execution of the so-called frigate quays in the Toulon basin (Var) as part of the European multi-mission Frigate naval programme”. A contract estimated at 40 million euro which, in the event of success, could be an excellent bridgehead for ETMF to develop a sustainable and profitable business locally. — it compliant with health and safety. A noble trade “We currently have forty stone cutters, because Pradeau & Morin only operates in the Île-de-France, where half of the monuments are entered in the national record of historic monuments”, Pascal Pleuvy, director of Pradeau & Morin indicated. “It takes roughly ten years to train a stonemason, of which four years are spent training for the CAP [professional certificate of aptitude] followed by a vocational diploma relating to historic monuments. We have no concerns about recruitment, given that the youngsters are attracted by the nobility of the trade and its artistic dimension”, he underlined. Amongst such trades, the spirit of companionship is very marked – with 3,000 stonemasons recorded in France - “the working methods remain traditional even if stonemasons are increasingly using electrical tools such as sanders or saws”. — © Pradeau & Morin Cordouan lighthouse T he north tower of the church of Saint- Sulpice, the peristyle of the Palais Royal or the Columns of Trône in the Place de la Nation, in Paris (Île-deFrance), took on a new lease of life. All these monuments were put into the expert hands of stone cutters of Pradeau & Morin. This subsidiary of Eiffage Construction, which has been in existence for 120 years, is the only company in the Group that is qualified to work on historic m onuments. Currently, Eiffage Construction is restoring the Ecole des Francs-Bourgeois [FrancsBourgeois school] situated in a hotel of La Mayenne. This is a site also employing the services of the “compagnons” [the association] of stonemasons, together with their colleagues from the traditional trades, in order to restore this particular hotel and teaching establishment to its original state and make July 2012 17 Report Colleagues of Eiffel Industrie penetrate so-called “pyrophoric” realms. DIVERS GOING DOWN INTO THE DEPTHS Roughly 2.5 million euro annual turnover and some twenty employees Eiffel Industrie (Metals division). I n order to change catalysts, otherwise known as “chemical transformers” for industrial processes, some twenty colleagues of Eiffel Industrie regularly don protective diving gear, to penetrate to the very depths of installations located within the bowels of oil-refineries - and, in particular, deep within installations, termed “pyrophoric”, because their contents risk ignition on exposure to oxygen. They have to render such catalysts inert, by flooding them with nitrogen, which then causes the ambient air to become unbreathable. Eiffel Industrie is the second main player in this highly specialist market, which, at national level, accounts for some ten or so million euro turnover. 18 synergie GROUP magazine This is not the only original profession practised by Eiffel Industrie, which, with its 2,500 workforce, is also involved in sectors as varied as aeronautics, marine, nuclear, petrochemical, refinery or iron and steel. VIBRATION analyses “Eiffel Industrie remains highly active in industrial maintenance. Some sixty or so of our colleagues are specialized in installing and maintaining steam or gas turbines, in France and, above all, abroad”, Alain Noret, Director of Eiffel Industrie explained. The company is developing its activities, for example, in highpressure cleaning, which involves cleaning and scouring the plant and equipment in refineries or in chemical sites following dismantling. This also helps to prepare for any subsequent work or repairs to such equipment. “We are re-launching our upstream maintenance support by drawing up the maintenance schedule for units under construction, as well as the downstream maintenance of already existing plant and machinery, by integrating various disciplines, including thermographic monitoring and vibration analyses”, as specified by Alain Noret. Furthermore, a team of some sixty employees of Eiffel Industrie, being specialists in marine maintenance and repair, will become involved in “overhauling” private or military vessels during technical breakdowns or to carry out conversions. — Highly specialized jobs performed by Eiffage synergie #17 “Pipe removers”, “pipe refitters” in nuclear power stations An annual turnover of approx. 40 million euro and a workforce of roughly 100 at Munch (Eiffage Construction Métallique). Munch provides entire tranches of power stations. T hey seem to be working in the very entrails of a nuclear power station. They are surrounded by thousands of pipes – between 90,000 and 120,000 of them! – laid out in layers four metres high and stretching from eleven to thirteen metres in length. They take on the task of replacing and refitting these pipes – otherwise referred to in their jargon as “pipe removers” and “pipe refitters”. These are the one hundred or so colleagues at Munch, a niche company that is part of Eiffage Construction Métallique that is nurtured by its Director, Étienne Royer. “A power generating station includes three circuits”, recaps Étienne Royer, who equally directs the boiler-making division and specialist sectors of Eiffage Construction Métallique. “The reactor, which produces the pressurized hot water, is located in the first circuit. This pressurized hot water will be used to generate the steam of the secondary circuit which, in turn, will rotate the turbine. In order to condense this steam into water, it has to pass through thousands of pipes already conveying the water from the “cold source” – i.e. the third circuit”. Highly-specialised tooling “Carrying out the appropriate pipe removal / pipe refitting work, requires experience, machinery and highly specialized tooling, as the pipes are as thin a cigarette paper! Étienne Royer explained. “Munch which is located in Frouard, near Nancy (Meurthe-et-Moselle) and celebrated its 100-year anniversary in 1999, is involved in fitting entire tranches of power stations”, he added with enthusiasm. “We are still the only French company to carry out such operations and have accordingly filed a number of patents. Hence, a conventional operation will extend over four to five weeks, working a seven-day week. The workers operate in very difficult conditions, in a damp atmosphere, often having to bend over or kneel down”. Such de-piping work, as freely admitted by Étienne Royer himself, “is not much fun”. Pipe refitting, on the other hand, is a less tedious process. In “the good years”, Munch, with its workforce of around 100, generates a turnover of 40 million euro. However, Munch does not intend to stop whilst on such a good track! Its new challenge? – “full-scale refits” of power stations. Please note EDF’s schedule, which aims at increasing the useful life of French nuclear power stations from 30 to 50/60 years. So much renovation work at the mid-life stage, which implies replacement of certain installations and.... thousands of pipes – predictably contributes to the greatest fortune of Munch! — An operation spread over four to ten weeks. July 2012 19 Report Highly specialized jobs performed by Eiffage ROBOTIC GLUING AND ASSEMBLING OF MIRROR PARTS Roughly 6 million euro turnover per annum, 30 people, Clemessy (Ouest-Atlantique). I n order to fit mirror parts to vehicle bodies, the car manufacturers traditionally used rubber lip seals. But, towards the end of nineties, these rubber lip seals were replaced by gluing. The large windscreens as well as the small windows such as the rear quarter panels located at the rear of the vehicles, or the sliding roofs are now assembled in this way. It is in this context that the automatic gluing machines, using robots and marketed under the Rambure brand, have been developed at Clemessy in Rennes (Illeet-Vilaine), as explained by Philippe Guédon, company director of Clemessy Ouest-Atlantique. Highly specialized, technical know-how Thirty people at Clemessy can master this technology, which has been installed with all the car manufacturers. It requires highly specialized technical know-how in several sectors, such as controlling temperature, flow rate and pressure to ensure an even application of glue on the windows, as well as mastering mechanical integration and the appropriate robotics, Philippe Guédon explained. At the outset, we developed our company by working for the PSA Group in particular, whereupon we gradually expanded to other European car manufacturers, which is what we shall continue to do, he continued. At the same time, we would like to pass on this knowhow to other assembly lines – in particular to parts of the body made from composite materials, which are an interesting alternative to steel.The car manufacturers are most anxious to reduce the weight of cars by going one step further and improving energy costs. Parts made from composite materials are assembled by gluing and constitute a development strategy, he concluded. — Installations supplied by Clemessy, Russia. 20 synergie GROUP magazine synergie #17 Staff at Therm-Inox help the cellar masters to maintain their vats at the proper temperature. HEATING SPECIALISTS TO REGULATE WINE VAT TEMPERATURES Roughly 1.5 to 2.5 million euro turnover per annum, ten people, Therm-Inox and ThermInox Maintenance (Eiffage Énergie Atlantique). M outon Rothschild, La Tour Martillac, Palmer, Haut -Bailly! Therm-Inox and Therm-Inox Maintenance, the latest two companies which recently became part of Eiffage Énergie, made their appearance in the greatest vineyards of Bordeaux. The thirteen colleagues from the two companies spend their days alongside the cellar masters, to help them maintain their vats at the correct temperature by producing hot or iced water, which circulates in as many pipes. A unique know-how within the Group and rare within the wine trade: the number of companies offering such a service can be counted on the fingers of one hand, in a market which, in the Aquitaine region, does not exceed 15 million euro per annum! Heat regulation Therm-Inox and Therm-Inox Maintenance were established in 1999 and 2000 respectively by a heat and air conditioning specialist, Thierry Dubourg. They were purchased by the Group in January last. It is true to say that Thierry Dubourg is practically a pure Eiffage product, having worked at Forclum Electricity for 10 years, between 1983 and 1992. Having then spent a further 10 years at Spie Trindel, he launched his business and designed his own heat regulation cabinets. His colleagues are all specialists - heating engineers, pipe welders, refrigeration and electrical engineers etc., - who are all familiar with working on gas or fuel oil boilers. As part of our work, we installed more than 1 km of piping at Mouton-Rothschild, he explained. I really appreciate the variety this job has to offer, which also puts me in touch with farmers and architects or even company directors. It goes without saying that this trade only operates by word of mouth. Thierry Dubourg has a dream: of being able to pass on this know-how to other winegrowing regions like Champagne and Bourgogne. It would be sufficient to provide ad hoc training to a key airconditioning specialist to create equivalent teams in these regions. And why not create a division called Eiffage Énergie Grands crus et châteaux? In all events, he is not short of enthusiasm. — July 2012 21 focus Eiffage declares its ambitions in the railway sector Eiffage Rail, a subsidiary formed in January 2010, is notching up top speed in its aim to become a member of the highly exclusive top-4 club in the railway industry in France. Its size will multiply tenfold in five years both in terms of turnover and workforce. E iffage Rail, the youngest company, only founded ten and a half years ago, feels as if it is growing wings. Created in January 2010, this subsidiary of the Eiffage Group has ambitions to join the highly exclusive top-4 club in the railways sector. “Aiming at the top 4 is normal. Eiffage is the No. 3 in France in Public Works and Civil Engineering and one cannot do any less”, Jean-Luc Trottin, Director of Eiffage Rail explained. Even if the fame of the Group is undisputed, its prominence in the railway sector was almost non- existent, in spite of being involved in “We are aiming at expanding and achieving critical mass. But without sacrificing profitability” Jean-Luc Trottin 22 synergie GROUP magazine working on many sites over the past 10 years – whether in the tramway sector with a small group company (STPV) or the high-speed lines (LGV), with LGV Perpignan-Figueras (see boxed section) or various sections or complex engineering structures on the LGV East. Hence the need to combine the skills within one and the same company. With a turnover of 3 million euro in 2010, this has now risen to 20 million euro in 2011. We must maintain this level in 2012 and reach 100 million by 2015, with a financial balance from 2013 onwards. “Yes, we are aiming at expanding and achieving critical mass”, Jean-Luc Trottin stated. “But without sacrificing profitability”. The number of employees rose from 20 in 2010 to one hundred at present. 100 to 150 new recruits are anticipated within the next 2 years. Eiffage Rail therefore defined four lines of development: first the trams. The company was awarded the 3 x 7 km Dijon tramway (Côte-d’Or) in July 2010, followed by the renovation of the T1 section to Saint-Denis (Seine-Saint-Denis) for RATP and was also awarded the second tranche of the Bordeaux tramway (Gironde) (extensions to Pessac and Bègles) where work started this summer. Eiffage Rail is now intending to fight for all invitations to tender relating to the establishment, renovation or extension of lines: Grenoble (Isère), Lyon (Rhône), Avignon (Vaucluse), Strasbourg (Bas-Rhin), the 5th line of Montpellier (Hérault) or the two new Toulouse lines (Haute-Garonne). From this September, an agency will be set up in Île-de-France so to meet better the future requirements of Greater Paris. The second and third lines of development are the renovation of the railway lines and the ITEs – the connected terminal installations – in other words, those railway infrastruc- synergie #17 For the LGV Bretagne - Pays de la Loire, an innovation will allow us to lay 1,200 metres of sleepers and track per day! tures which allow companies, quarries and ports to connect up to the national rail network. In the first case, this entails taking a greater chunk of the billion euro of work which SNCF puts out to tender each year on behalf of RFF, in order to regenerate and improve a railway network which ages very quickly. In the second case, there are many promising sites, even though the economic crisis is slowing down investment. For example, Eiffage Rail will execute a multi-modal platform in the port of le Havre (26 km track, 52 points)... a contract worth 13 million euro. This now leaves us with the fourth line of development – the most symbolic: the high-speed lines (LGV). Eiffage signed the 25-year public-private partnership agreement in July 2011 for the construction and maintenance of the LGV Bretagne-Pays de la Loire (BPL), between Le Mans and Rennes: 214 km of lines (including 182 for the LGV) and an investment of 3.4 billion euro. This is the largest project of the Group – including all sectors. This is something Jean-Luc Trottin is very proud of: “We’re going to climb Everest”! What is more, we’ll have to work quickly – very quickly. The work is scheduled for the beginning of 2015 and has to be completed by mid-2016! Once again, Eiffage will have to demonstrate its ability to innovate. A new method of laying track on ballast is being investigated. The aim: to install 1,200 metres of sleepers and track per day! This is a 100% Eiffage offer and all the skills of the various sectors will be part of the action: civil engineering and excavations, laying the tracks and catenaries, signalling systems, electrical equipment and building the stations etc. Even the German subsidiaries (Eiffage Rail Deutschland and Wittfeld) will be involved. This is, without doubt, the main asset of the Group. The Millau viaduct project gave rise to team synergies - an interweaving of its companies with a strong desire to work together and provide the principals with a global solution. With the LGV BPL brought in, Eiffage Rail is already eyeing up the projects for the next 20 years: the high speed lines of Bordeaux-Hendaye, BordeauxToulouse, Paris-Orléans-ClermontLyon, and Paris-Normandy. And why not, one day, the well-known LyonTurin or the costly Marseille-Nice routes… Coming closer to home: extending the E-line of the Paris RER from Saint-Lazare to La Défense and Mantes-la-Jolie (Île-de-France) is expected soon. Beyond France, there will be no lack of projects. In two or three years’ time, with the teams who will dedicate themselves to the LGV BPL, Eiffage Rail fully intends to branch out internationally and avail itself of the expertise and networks of Eiffage Rail Deutschland, which has a presence in Asia and Central Europe. — A first experience of high speed All the Group sectors were involved in the 44.4 km section of the high-speed line (LGV) Perpignan-Figueras delivered by Eiffage in 2009. Commissioned at the end of 2010, this LGV made a 50-minute saving on the Paris-Barcelona route (8 hours previously,) thus putting these two metropolitan cities 5 hours 30 minutes away from one another, once the Spanish high-speed train network is connected. This is a first. The 53-year concession was awarded to TP Ferro, a Group held in equal share by Eiffage and ACS-Dragados of Spain. July 2012 23 NEWS A futuristic service station on the motorway of the sun A futuristic enclosure, a vegetable dome created by the design and architecture office of Ora-ïto… The service area of la Chaponne, located close to Avallon (Yonne), on the A6 in the Paris-Lyon direction, fully meets APRR targets – i.e. to modernize the service stations and provide a range of services under one and the same roof, such as shops, catering, lounge area or games room for the children, free WiFi access, an emergency station fitted with a defibrillator etc. APRR observed that where the buildings are pleasant, car drivers will be encouraged to take longer breaks, which are beneficial from a safety aspect, and they also tend to consume more, which in turn improves sales for the operators (as, in this case, the Elior caterers and Tackling Puy-de-Dôme! A departure station inspired by the farms of the Auvergne and built entirely of black Volvic Stone; an arrival station in buried concrete at 1.415 metres altitude… Eiffage Construction and Eiffage Énergie demonstrated their skills with the construction of two stations at Panoramique des Dômes with the latest rack-and pinion train of Puy-de-Dôme. It was commissioned on 23rd June last. The engineers and workers spent one and a half year’s work on this Project, costing a total of 80 million euro, of which 13 million euro were for Eiffage Construction. All this under particularly acrobatic conditions – the sixty workers making up all trades, had to rub shoulders with a 1,500 volt power cable, with all the risks this entailed. The climatic conditions at the summit of the volcano were also particularly harsh (winds of up to 217 km and -30°C in February) not to mention the fact that the heavy site equipment had to use the only access road which had sharp bends over a distance of six kilometres. It was also necessary to evade the consequences of a possible earthquake … at the sides of the volcano by reinforcing the two buildings. — 24 synergie GROUP magazine Delek-BP oil company) and ultimately for the motorway concession holder himself. Other service stations, such as Allier-Doyet and Allier-Saulzet, near Montluçon (Allier) on the A71 and Châteauvillain, near Chaumont (Haute-Marne) on the A5 – will also be redesigned with the same dual objective of architectural research and a vast array of services. — synergie #17 An ultra-modern commercial centre for Eiffage Poland The teams at Eiffage Poland signed a contract for the construction of the Amber commercial centre in Kalisz, the oldest city in Poland located in the eastern central part of the country. The investment represents 160 million zlotys, i.e. roughly 36 million euro. The centre, which will feature four floors, will extend over a surface area of 88,000 m2 and will be built in nineteen months time. It will house 140 shops, including restaurants and cafés, 7 cinemas and a car park for 1,100 cars. — The rectorate of the Academy of Bourgogne will make a spectacular come-back in 2012 In record time – i.e. in a space of eighteen months - Eiffage Construction is putting the finishing touches on the new rectorate of the Academy of Dijon (Côte-d’Or) for the national Ministry of Education. The eight-storey building, signed by the architect, Rudy Ricciotti, could be of particular significance with its frontage, which is striated with white ultra-high performance concrete strips supplied by Eiffage Travaux Publics and its glued exterior windows supplied by Goyer, a subsidiary of Eiffage Construction Métallique. In fact, the facade company is fully responsible for this. This site also combines the skills of Eiffage Énergie, Clemessy and Eiffage Énergie Thermie, with Eiffage Energie, in particular, managing the technical overview. Handover is scheduled for 20th August 2012. — La Seine-Saint-Denis is recycling its waste As a group, Eiffage Travaux Publics will be responsible for the entire civil engineering work in Romainville and Bobigny (Seine-Saint-Denis) of the future household waste management depot of Syctom, the agency which processes and recycles the household waste of 84 districts in the urban area of Paris. The contract, which includes preparatory work, excavations, foundations, road building and other networks as well as the building shell, comes to 61.6 million euro. It was signed with Urbaser Environnement, a French subsidiary of the Spanish Urbaser group, which has been commissioned by Syctom to build and run this new unit. — July 2012 25 NEWS A military vessel refloated The Gand Ring: two years to complete the loop Work on ring 4 in Gand (Eastern Flanders) started on the 1st March 2012. Eiffage Benelux is part of the consortium executing the project. The total work comes to around 70 million euro and is expected to run for 32 months. The Flemish region wants to complete the missing link by way of this public-private partnership as quickly as possible. The project includes four bridges, including a suspension bridge, five tunnels and almost 2.5 kilometres of road networks. Apart from the design and execution, the consortium will also be responsible for the maintenance of the infrastructure for the next thirty years. — Rejuvenating the bridge of Aquitaine Inspections carried out by the Interdepartmental roads directorate of Atlantique (Dira) revealed problems with the structure of the deck of the bridge of Aquitaine (Gironde), the large bridge of Bordeaux, which was built in the 60s. With its vast experience in replacing the connecting rods of the bridge of Tancarville, Eiffage Construction Métallique was awarded the contract to restore this bridge. Engineers and fellow workers will proceed with the dismantling, reinforcement and refitting the bridge, as well as replacing 662 fishplates [metal parts used to connect two rails] and 850 traps. — 26 synergie GROUP magazine ARC (Atlantic Refit Center) entrusted Eiffel Industrie Marine with the refitting of the former North Sea fisheries protection vessel. The operation mainly consists in strengthening the hull, creating new steel bulkheads, producing and laying a helicopter bridge and executing the pipework. Eiffel Industrie is also involved at mechanical level, with overhauling all the stepdown gears – shaft lines –rudder blades [part of the ship’s rudder capable of pivoting]. The work started mid-February 2012 and will be completed in July. — Unibridge® bridges are spreading to the four corners of the globe In Fos-sur-Mer (Bouches-du-Rhône), in the dedicated Unibridge® workshop, modular bridges destined for the emerging countries (Philippines, Iraq, West Africa, Sri Lanka…) –, are following the course of production, at a rate of two box caissons per day. The Unibridge® comprises basic caissons 11.60 metres long, which can be transported in containers. No welding is required for their assembly. Since the project started three years ago, more than 1,200 caissons have been produced and more than 200 bridges dispatched to the four corners of the globe. — synergie #17 The Quadrilatère Richelieu brought up to standard The Jean Lamour institute in Nancy: An encounter with science The European Union, the government, the region of Lorraine and Grand Nancy (Meurthe-et-Moselle) are financing the building of one of the biggest scientific laboratories in the east of France, on the Artem Nancy site. Its name? The Jean Lamour institute. Eiffage Énergie Thermie Grand Est will be involved in this project* and execute the Heating, Ventilation, Air-Conditioning and Smoke Extraction sections lot as well as the clean rooms. The latter teamed up with the Faure Qei design office (part of the ATR Group) for the design and build and completion of specific laboratory-related work, until their qualifying results can be assessed. The same teams will construct the floors, walls and ceilings of the clean rooms within the confines of the building envelopes. The overall turnover will be 10.7 million euro, given that the inauguration is scheduled for 2015. After having participated in the construction of the first tranche of this university campus, Eiffage Énergie Lorraine Marne Ardenne will again become involved on the site to deploy the CTM (Centralised Technical Management), together with Schneider Electric. — The Quadrilatère Richelieu, the historic site of the French national library in Paris (Île-de-France) has benefited from an upgrade to bring the electrical equipment (11 million euro), plumbing and fire protection systems (12 million euro) up to standard. Following a most thorough survey and clearing out of the existing installations, the electrical and thermal engineers from the Ile-de-France Region of Eiffage Énergie will carry out the complete renovation of all fluid-related systems. The Ministry of Culture also commissioned Eiffage Énergie Thermie Île-deFrance to proceed with the entire technical and architectural overview of the project. This will allow for perfect mastering of how to incorporate the networks into the decor and panelling of these classified buildings. — * as also Eiffage Construction and Eiffage Construction Métallique Clemessy puts its energy in Lyon As part of the Lyon Cité Campus university redevelopment project, the Insa faculty of engineering (National Institute of Applied Sciences) of Lyon (Rhône) commissioned a group of companies, including Clemessy, with the construction of an experimental engine platform. This one million euro contract will replace the current equipment with a more reliable, highperformance system. It will also enable outside organisations to use these premises and offer students greater openings in research and the economic world linked to their apprenticeships. Clemessy was chosen on account of its experience in test benches and process engines, in its expertise in car testing systems and owing to its presence in Lyon, to execute HV and LW systems and manage bench transfers, for the Accoustics department of Insa. — July 2012 27 COMMITMENTs Have your say! 18,197 colleagues at Eiffage replied by Internet or post to the large-scale in-house satisfaction survey, conducted by the design and opinion-poll company, Harris interactive. This is the opportunity for you to express your pride at being part of the Group, to pay tribute to the importance of its values and to underline the potential it can offer you. It also allows you to have a say on subjects like training, pay and even work organisation. Y ou were asked to have your say and you have done so! The in-house satisfaction survey conducted by the design and opinionpoll institute, Harris interactive, during the spring of 2012 amongst all employees in all countries of the Eiffage Group, was crowned with success, with 18,197 replies (of which 14,770 were from France). The response to the survey was good both on the Internet (with 10,823 responses, i.e. a rate of between 50% and 80% depending on country) and by post (with 7,374 replies, i.e. a rate of just over 20% for France, which was well above the results normally obtained in similar surveys). Strong attachment to the Group Concerning the Group’s commitment, you can see the results below. One can see right away that you felt attached to the company. 86% of those who replied stated that they were happy working with Eiffage (of which 31% were highly satisfied). Likewise, 89% of you stated that you were proud to belong to the Group – which was a feeling particularly marked amongst the managers and colleagues, but a little less so amongst the employees, technicians and supervisors. This feeling of belonging is somewhat geared to the agency or division you belong to rather than towards the Group. [continuation p.30] 28 synergie GROUP magazine synergie #17 SURVEY RELATING TO IN-HOUSE SATISFACTION: On first sight, the main indicators are favourable to Eiffage Of which “highly satisfied” The survey relating to in-house satisfaction conducted by Harris Interactive includes several indicators. We will highlight three important ones. The first attests to your pride in belonging to the Group, the second refers to your interest in the work and atmosphere in the departments and the third testifies to your state of mind. 83% Satisfaction 86% 90% 31% 31% 29% 37% 94% Of which highly proud 89% 88% 90% Pride 36% 38% 31% 38% 94% Of which “very much so” 83% 81% 84% Recommendation Total Colleagues 32% 35% 27% 32% 89% Employees, technicians and supervisors Managers France and Poland withdrawn from these indicators Quite agree Rather agree Do not agree Do not agree at all X% ST agree Job satisfaction is nurtured by job interest and the working atmosphere in the department “I’m interested in my work” Total 41% Colleagues Employees, technicians and supervisors Managers 38% 41% 48% 8% 3% 50% 9% 2% 49% 51% 89% 8% 1% 5%1% 44% “The atmosphere is good in my department” Total Colleagues Employees, technicians and supervisors Managers 32% 47% 28% 48% 36% 42% 46% 46% 14% 7% 16% 8% 13% 5% 9% 3% 79% The majority has a positive state of mind but a quarter of colleagues adopt an attitude of detachment. Amongst the following words, which is the one that currently best characterises your state of mind with respect to your work at Eiffage? 25% 2% 14% (B=14) 11% Colleagues: 25% Employees, technicians and supervisors: 27% Managers: 36% 27% (B=25) Motivited (B=13) 14% (B=15) Colleagues: 12% Employees, technicians and supervisors: 18% Managers: 16% Confident 31% (B=33) 58% Wait-and-see Sceptical Worried Indifferent Under the “motivated” section, France shows a 25% decline July 2012 29 A sign of this commitment: 83% of colleagues, who gave their opinion, confirm that they would recommend Eiffage to the outside. In this respect, the management highlights, above all, the development potential within Eiffage and the culture of the company, whilst the workforce values the size of the Group, working conditions and respect of employees as ‘average’. All parties consider the Group as being solid and praise its values. They also underline the expertise and know-how of employees. However, whilst 58% of those who replied state that they are motivated or confident, 25% of them state that they are sceptical or worried and 14% adopt a wait-and-see attitude when they are questioned about their state of mind. Moreover, four out of ten employees state that they are unaware of the values of Eiffage, even though they make up the second, most promising image for the Group. Xavier Lanthiez and Delphine Martelli-Banégas presented the results of the survey conducted by Harris Interactive during the convention that was held in Marseille (Bouches-du-Rhône) on the 14th and 15th June 2012. Interest in work A lot of you acknowledge your interest in work, but only 74% of you stated that you had the necessary means to carry it out and 79% considered that the working atmosphere was good in your department. Even if the perception of industrial safety is satisfactory, several points spark off reservation: the lack of solidarity amongst colleagues, the lack of recognition, training and, more 18,197 responses 18,197 of you replied to the in-house satisfaction survey conducted by Harris Interactive, of which 85% were men and 13% women. 81% were French, 7% Senegalese, 4% Spaniards, 3% Germans, 3% Belgians, Dutch or inhabitants of Luxembourg and 1% Polish (the 1% balance corresponding to those questionnaires where nationality was not specified). In status terms, there are 55% factory workers and “compagnons” [association members], 29% salaried staff, technicians and supervisors and 14% management – 2% of those questioned did not specify their position. All ages were represented with 6% young people under the age of 25 years, 23% in their thirties, aged between 25 and 34 years, 45% in their forties, aged between 35 and 49 years and 23% seniors aged from 50 to 59 years. People aged 60 years and above made up 2% of the respondents. In terms of seniority, the percentages differ appreciably with 12% of people who have been with the group for less than two years whilst 19%, on the other hand, have been working for the Group for more than 20 years. The majority of staff have been with the company from six to ten years. Responses, which well testify to the social reality of Eiffage. 30 synergie GROUP magazine © Christophe Guibbaud COMMITMENTs to the point, remuneration, which is often judged as inequitable from the point of view of the job itself and when compared with the rest of the sector. Likewise, the quality of work organisation and procedures to be complied with, seem capable of perfection amongst 30% of you. Hierarchical relations are also criticised. The overall managers are more readily acknowledged for their availability and less for their ability to adapt to change and provide training. With respect to information, whilst 78% of you state that you are well informed about the current state of the Group or company, only 66% state that they have easy access to the information required to do the job. The majority of you (84%) state that you are confident in the future of Eiffage. But only 70% of you state that you are confident about the future of your job within Eiffage or about your own future in Eiffage. — synergie #17 Five questions to… → Delphine Martelli-Banégas, Director of the Corporate Division at Harris Interactive Synergie: What interests does a large group like Eiffage have in conducting an in-house satisfaction survey? Delphine Martelli-Banégas : The main interest is to listen to Group employees and obtain feedback on their views of different subjects – including working conditions and the image they have of the company, its environmental policy or actions under the banner of social responsibility. From this point of view, Eiffage made the courageous choice to survey all its employees – including all trades, branches and countries – and in particular, to include the specialist trades. Very often, the large groups of companies limit themselves to canvassing a section of their company, like the managers for example, or staff employees, given that it is more easy to sound them out, simply because they have e-mail access. “ Eiffage made the courageous choice to survey all its employees” Synergie : Were you surprised at the results? The response rate is satisfactory – for all the categories of people questioned. Out of the number of surveys we carry out, one category - whether staff, a sector or country – does not contribute. With regard to Eiffage, we did not note any special drop-out. The whole Group was mobilized and uniform. Besides which, the survey records very special situations relating to certain categories of staff, such as the specialist trades or countries, such as Senegal. The perceptions thus processed are both specific and diverse, meaning that the whole thing is not “averaged out”, which would not make much sense. The results show that when the employees were not satisfied with certain aspects, they said so, without beating about the bush. D.M.-B. : “ The whole Group was mobilized and uniform” Synergie: How to you correct the inevitable bias inherent in this type of survey? We endeavour to check that the various populations are all properly represented and reflect the theoretical structure of the workforce. If there is any doubt about representation, then we try to “correct” the missing population in order to estimate its real position in the company. D.M.-B. : Synergie: How can Eiffage make best use of your work? A global assessment of the results is essential. It must also be ensured that they are relayed to the sectors and at different management levels. The latter must then share these results. The survey will be all the more beneficial if an action plan is set up at the same time, based on the points of vigilance which have been identified in order to make improvements. D.M.-B. : Synergie: As for you, how did you conduct this enquiry? A large number of people – even within Harris Interactive or outside service providers – have been recruited. An initial design team spent one and a half month from the middle of March to the end of April preparing the survey, on what was almost a full-time basis. From the end of April, a production team proceeded with the “ground phase” which consisted in producing the survey on line together with a postal survey. In the latter case this involved printing, putting the survey in an envelope and posting it to all the countries before finally receiving the questionnaires. An outside service provider manually entered the replies from the hard copy questionnaires over the next days. Finally, the design team was responsible for processing and analysing the results over a period of three weeks in May. D.M.-B. : July 2012 31 initiatives TRAINING AND RECRUITMENT “Job dating” in Vélizy Master chefs with star ratings Michel Gostoli, chairman of Eiffage Construction and Michel Boudinet, regional director of Eiffage Construction Île-de-France, pointed out the importance of links between education and companies and presented the various professions in the building and real estate sectors. A “Job dating” evening was held on 26th March last at the head office of Eiffage Construction in Vélizy (Yvelines) to mark the entry of a promotional group of students from the École supérieure d’ingénieurs des travaux de la construction de Cachan (ESITC) into the world of work. Created in 1991, after the baccalauréat, ESITC Cachan trains students in the building and civil engineering trades, by offering a 5-year course emphasizing the technological aspects of the construction sector. Eiffage Construction supported a promotion from this prestigious school throughout the five years of training. Fifty of these students who registered for the 5th year, were taken on, as were also twenty students from year 4 seeking a course. Eiffage Construction will start a new 5-year cycle from September onwards by sponsoring the 2012/2017 promotion. — “Bridges” towards the future In 2011, Eiffage Énergie wished to bring an initiative, which was adopted the previous year in the central eastern region, into general use: namely develop an approach in a professional context, relating to the (re) learning of basic knowledge – i.e. reading, writing and arithmetic. These problems can affect all colleagues. They affect them both in their daily lives and in carrying out their jobs and entail consequences in terms of site safety. How can one apply an instruction which one does not properly understand? The “link” approach, founded on a voluntary basis, has recently been developed in order to acquire and develop this basic knowledge. One hundred and nineteen colleagues from Eiffage Énergie took part in the first sessions, which took place over 112 hours. Other sessions could be organised depending on demand. — 32 synergie GROUP magazine In order to help foremen develop their skills, Eiffage Travaux Publics has introduced a training scheme at national level, known as Master Chef. The course is geared to all foremen of the Road/Regions division of Eiffage Travaux Publics, irrespective of their seniority and initial training. It comes with its ‘leitmotiv’: the different mix of levels and expertise will provide the richness of exchange, sharing knowledge and executing the work together. On a practical level, “Master Chef” is broken down into two modules, of a total duration of 35 hours. This would form the common basis, which could then be completed by a specific course relative to each foreman, based on the requirements expressed. A third, optional module, dedicated to both the construction manager/foreman is also provided. This will allow for an on-site assessment of the effective implementation of the methods and tools developed during training and give practical solutions to the problems encountered on a case basis. Thirty sessions have already been scheduled for this year. The aim: to improve productivity and share good practices in matters of prevention. — synergie #17 performances Expertise and innovation: a winning combination Eiffage Construction is multiplying its regional initiatives to bring out its expertise and innovations in the foremen. A Purchase and Innovation fair will be held on the 27th November 2012 in Bordeaux at the Pin galant in Mérignac (Gironde). Its subject is “Savings in sustainable building” and will be geared to the housing sector. The aim: to invite clients and foremen to discover the innovations presented by suppliers – both in-house and outside companies. Eiffage Construction is hoping to surf on the success of Sophia-Antipolis (AlpesMaritimes), at the end of 2011, where the EFPI (Eiffage Construction fournisseurs produits innovants – Eiffage Construction – Suppliers’ innovative products) fair was held. Home automation, joinery profiles based on linen, LED slabs from Eiffage Energie, HVA cabins, ConceptTM and Pac. R2 from Eiffage Construction Industries… there was no lack of innovation to provide answers to clients on the look-out for new state of the art products — Clemessy on the way towards Group certification Following an audit carried out by the Association française d’assurance de la qualité (Afaq) [French quality assurance association] from 12th to 30th March 2012, the companies, EIS, Clemessy Méditerranée et Fluides IT, were the first of the Clemessy Group to be awarded ISO 14001 certification. This standard essentially covers environmental management – i.e. what a company does to minimize the damaging effects of its activity on the environment and continuously to improve its environmental performance. The experience of EIS, Clemessy Méditerranée et Fluides IT in this matter will be shared and carried out by the other companies of the Clemessy Group, which will also request certification during the course of the next three years. The aim is that all the companies of the Clemessy Group will have been awarded their certifications by 2014. What is more, Clemessy was awarded renewal of its AFAQ ISO 9001 certification, relating to quality management systems, for the coming three years. The scope of certification covers engineering, design, studies, manufacture, installations, commissioning, corrective and preventive maintenance of plant and machinery: ! Electrical (electric panels); ! Low and high voltage electro-technical systems up to 400 kV [kilovolts]; ! Mechanics of instrumentation, automation, IT and low currents ; ! Piping and measurement; ! Fire safety systems; ! Video monitoring and intrusion detection in the industrial and service sectors. — Midi-Pyrénées: accessibility pros! Eiffage Construction Midi-Pyrénées, the Pamiers agency, was awarded the title of “accessibility pros”, by the French Building Federation, through its certification body, Qualibat. This distinction highlights those companies capable of guaranteeing or improving the accessibility of a building to the old and disabled. The law of 11th February 2005 governing the standards of accessibility “to and from a building for the old and disabled”, is imposed on public buildings in particular, as well as on buildings that are new or undergoing renovation and on individual homes. This decree becomes effective before 1st January 2015. The “Accessibility pros” certification is a guarantee of professionalism for principals. According to the regional directorate of the environment, development and housing (Dréal), roughly 300 public buildings are affected in Midi-Pyrénées, together with many private buildings (cinemas, hotels, etc.). The demand for private dwellings should also increase given the ageing population. — July 2012 33 initiatives SOCIAL COMMITMENT The motorway puts on a fabulous spread Let the holidaymakers discover or rediscover the value of French gastronomy, which is entrenched in the intangible cultural heritage of humanity: such is the ambition of APRR and AREA, which this summer are organising a series of events on the subject of “Culinary art, flavours and local know-how”. Hence, the equivalent of eighty days of games, workshops and tastings of regional products are anticipated. The two motorway concession holders enlisted the help of the general councils, regional councils and county tourism boards. The general council of Allier and the county tourism boards of Jura will organise some real events at the motorway service stations to help holidaymakers discover their regions, which are served by two networks. Partners, such as the Casino Group shopping outlets, the catering firm Élior and even ‘La Maison de La vache qui rit’ in Lons-le-Saunier (Jura) also willingly agreed to assist in order to help attract future tourists. — Digging out a gas main: a life-size exercise Poland is given the philanthropic award The construction sector of Eiffage Poland was awarded the second “leaders of philanthropy 2011 prize” organised by the Polish building trade and industrial companies. In 2011, Eiffage Poland provided the finance for a children’s leisure complex in Warsaw and the complete renovation of a public hospital department in the Polish capital. In addition, colleagues of the Group also participated in “Children’s Day” and carried out some renovation work in the socio-therapeutic centre of Warsaw. This year, Eiffage Poland was one of the sponsors of the European football championships organised for children who live in a children’s home. — 34 synergie GROUP magazine The Infrastructure division of the agencies of Eiffage Énergie in Tarbes (Hautes-Pyrénées) and Pau (Pyrénées-Atlantiques), the fire-brigade and GRDF (Gaz Réseau Distribution France – Gas distribution network of France) took part in an emergency exercise, which simulated digging out a gas pipe. A film of this event was sent to the parties involved and to the regional and national levels of Eiffage Énergie. This film was also distributed, with commentary, to all staff in Pau and Tarbes. This experience was truly appreciated by those involved (in-house and outsiders), the client (SDE), agencies, subsidiaries of the regional directorate and Eiffage Énergie, which could adopt this action at national level. — synergie #17 Eiffage challenge: roughly 3,000 sportsmen still in the running! Multi-activities, football, tennis: this is divided into regions for the qualifiers! The first two days of this 34th Eiffage challenge took place on the 8th June at Touquet (Pas-de-Calais) and the 21st June in Vittel (Vosges). Roughly 500 colleagues took part in this internal competition, which was open to everyone. Welcome to the newly registered, who make up almost half! The programme will continue from September to November, so start training flat out this summer! A grand finale will be organised in June 2013. In all, roughly 3,000 colleagues from the Group will take part in these regional qualifications, which include all the divisions and all social-professional categories. — agenda Delegation from the West: 21st September in Cesson-Sevigné (île-et-Vilaine) Delegation from the North West: 28th September Le Grand Quevilly (Seine-Maritime) Delegation from the South West: 12th October in Boé (Gironde) Delegation from the île-de-France: 19th October in Paris-Val-deMarne (Val-deMarne) Delegation from the South: 9th November in Beaucaire (Bouches-duRhône) Delegation from the Centre-East: 23rd November in Meyzieu (Rhône) Obtain all information from Planet’Eiffage Vittel 2012: all in action for the qualifiers. The Eiffage foundation wants to provide training in the building and public works trade 115,000 downloads from the motorway SOS emergency call terminal The Eiffage foundation will support a project to the tune of 10,000 euro, proposed by Alexandre Chardon, director of Eiffage Construction Franche-Comté, who would like to provide training for the building and public works trade and thereby create jobs. The aim is to participate in the financing of the equipment on board a bus belonging to the Indibat Group – a bus that is meant to be a mobile training and information tool. Indibat defines itself as a socio-professional ‘lift’ for job-seekers and an external human resources management service for the building and public works trade. — The emergency call terminals developed by APRR and accessible on Smartphones, has passed the 115,000 download mark. Almost 78.2% of these were made by holders of iPhones and 21.8% by users of Android Smartphones. This facility means that drivers no longer have to get out of their car to make a call from the emergency call terminal, since the latter is now “on board”. This will also limit the risks of accident. — July 2012 35