the AccuCare Manual
Transcription
the AccuCare Manual
Table of Contents CONTENTS .......................................................................................................... 4 Welcome to AccuCare on the Web .............................................................................. 4 End User License Agreement (EULA).......................................................................... 5 for ................................................................................................................................ 5 AccuCare ..................................................................................................................... 5 Reservation of Rights ................................................................................................................7 Ownership .................................................................................................................................7 Limited Warranty .......................................................................................................................8 Termination..............................................................................................................................11 Miscellaneous ................................................................................................................................11 Introduction ................................................................................................................ 11 Introduction to Accucare..........................................................................................................11 Contact Us...............................................................................................................................13 AccuCare Basics........................................................................................................ 14 Tips for Selecting Menu Items.................................................................................................14 Tips for Moving Around in AccuCare ......................................................................................14 Word Processing Keystrokes ..................................................................................................15 On-screen Help .......................................................................................................................15 To Begin ..................................................................................................................................15 Getting to the Main Menu ........................................................................................................15 AccuCare Menu System ............................................................................................ 16 AccuCare Main Menu System.................................................................................... 16 File...........................................................................................................................................16 Scheduler...........................................................................................................................................16 Scheduling .........................................................................................................................................16 Day View........................................................................................................................................16 Week View .....................................................................................................................................19 Month View ....................................................................................................................................21 Event Properties.............................................................................................................................22 User Schedule Search ...................................................................................................................27 Day Report.....................................................................................................................................27 Week Report ..................................................................................................................................28 Month Report .................................................................................................................................28 Client Intake/Administration (File Menu) ............................................................................................29 Assessments......................................................................................................................................33 Automated Patient Placement System...............................................................................................38 Treatment Plans.................................................................................................................................47 Treatment Service Reviews ...............................................................................................................52 Progress Notes ..................................................................................................................................74 Follow-ups..........................................................................................................................................77 1 Discharge Summary...........................................................................................................................78 Data Query.........................................................................................................................................79 Supplemental Questions ....................................................................................................................80 TEDS (TOPPS II Common Core Items) .............................................................................................82 Admission Record. .........................................................................................................................82 Discharge Record. .........................................................................................................................83 Follow-up Record. ..........................................................................................................................83 Return To Main Menu. ...................................................................................................................84 MHSIP Consumer Survey ..................................................................................................................84 Archive Clients ...................................................................................................................................84 Export.................................................................................................................................................87 Export to STARS............................................................................................................................88 Exit .....................................................................................................................................................93 Reports ....................................................................................................................................93 Client Reports ....................................................................................................................................94 Manager Reports ...............................................................................................................................95 Scheduled Follow-ups........................................................................................................................97 Scheduled TSRs ................................................................................................................................98 Forms.................................................................................................................................................98 Scheduler Reports .............................................................................................................................98 Scheduler Reports .............................................................................................................................98 Setup .......................................................................................................................................98 Provider..............................................................................................................................................98 Users................................................................................................................................................100 Manage Permissions........................................................................................................................103 Group Setup.....................................................................................................................................105 Session Types .................................................................................................................................106 Report Heading................................................................................................................................108 Referral Letters ................................................................................................................................108 System Options................................................................................................................................108 OR Setup .........................................................................................................................................109 Client Categories..............................................................................................................................115 Authorization ....................................................................................................................................116 Password Change............................................................................................................................116 Help .......................................................................................................................................117 On-line Manual.................................................................................................................................117 Technical Assistance .......................................................................................................................117 About AccuCare...............................................................................................................................117 Important Tips and FAQs ......................................................................................... 117 Minimum Requirements ........................................................................................................117 Exit via Menu .........................................................................................................................119 Clinical and Technical Support..............................................................................................119 Protecting your AccuCare Data from "Malware" ...................................................................119 Changing Your Report Heading ............................................................................................121 Connecting to Your AccuCare Web Site ...............................................................................122 Creating a Group in AccuCare ..............................................................................................123 Previewing and Printing Narative Reports ............................................................................131 2 Saving a Naritive Report to a Word File................................................................................137 Seven Important Things to Remember When Using AccuCare 8.........................................145 Step By Step With AccuCare 8 .............................................................................................148 Glossary................................................................................................................... 156 Acronyms and Definitions......................................................................................................156 Interviewing.............................................................................................................. 157 Interview Process Utilizing AccuCare ...................................................................................157 Appendix I - Using the ASI ....................................................................................... 157 ASI Overview.........................................................................................................................157 Scoring ..................................................................................................................................159 Composite Scores .................................................................................................................160 Interviewing Tips ...................................................................................................................161 Common Questions About the ASI and Their Answers ........................................................164 Getting Ready to Use the ASI ...............................................................................................167 How to Use This Manual .......................................................................................................168 General Information...............................................................................................................169 Section 1: Medical Status......................................................................................................172 Section 2: Employment/Support Status ................................................................................179 Section 3: Drug/Alcohol Use .................................................................................................192 Section 4: Legal Status .........................................................................................................207 Section 5: Family History.......................................................................................................215 Section 6: Family/Social Relationships .................................................................................217 Section 7: Psychiatric Status.................................................................................................228 Section 8: Supplemental Questions - Tribal..........................................................................237 Appendix II - Hollingshead Classifications................................................................ 251 Hollingshead Occupational Scale .........................................................................................251 WEEK VIEW ..................................................................................................... 261 3 Contents Welcome to AccuCare on the Web I. INTRODUCTION Introduction to AccuCare Contact Us End User License Agreement II. ACCUCARE BASICS Tips for Selecting Menu Items Tips for Moving Around in AccuCare Word Processing Keystrokes On-screen Help To Begin Getting to the Main Menu III. ACCUCARE MENU SYSTEM AccuCare Main Menu PULL DOWN MENUS File Reports Setup Help IV. IMPORTANT TIPS AND FAQS Minimum Requirements Exit via Menu Clinical and Technical Support Protecting Your AccuCare Data From "Malware" Changing Your Report Heading Connecting to Your AccuCare Web Site Creating a Group in AccuCare Previewing and Printing Narrative Reports Saving a Narrative Report to a Word File Seven Important Things to Remember When Using AccuCare 8 Step By Step With AccuCare 8 V. GLOSSARY Acronyms and Definitions 4 VI. INTERVIEWING Interview Process Utilizing AccuCare APPENDIX I: USING THE ASI ASI Overview Scoring Composite Scores Interviewing Tips Common Questions About the ASI and Their Answers Getting Ready to Use the ASI How to Use This Manual General Information Section 1: Medical Status Section 2: Employment/Support Status Section 3: Drug/Alcohol Use Section 4: Legal Status Section 5: Family History Section 6: Family/Social Relationships Section 7: Psychiatric Status Section 8: Supplemental Questions APPENDIX II: HOLLINGSHEAD CLASSIFICATIONS Hollingshead Occupational Scale End User License Agreement (EULA) SOFTWARE LICENSE AND SUPPORT AGREEMENT for AccuCare Web Version and Self-hosted SQL Server Version IMPORTANT--THIS AGREEMENT FORMS A PART OF THE TRANSACTION SERVICE AGREMEENT AND MUST BE ACCEPTED BEFORE YOU, THE CUSTOMER, WILL BE PERMITTED ACCESS TO ACCUCARE. The Customer ("You") will be defined as, but not limited to, the entity, its employees, associates, affiliates, agents or representatives that will have access to the Software Product. This Software License and Support Agreement (this "Agreement") is an agreement by you, the Customer, in favor of Orion Healthcare Technology, Inc. ("Orion") regarding your use of the Orion software product known as AccuCare Web (accessed through any myAccucare.com web site and hosted by Orion's web server(s)) or AccuCare SQL Server version (hosted by you, the customer), which 5 includes access to and use of computer software and a related database and may include associated media, printed materials, and "online" or electronic documentation including questions, images, icons and text incorporated into and/or accompanying the software (collectively, the "Software Product"). You have agreed to purchase one or more licenses of the Software Product at the prices and upon the terms set forth in the Transaction Service Agreement ("TSA"), Attachment 1-A and any additional Attachments. This Agreement shall govern your use of the Software Product. In exchange for your agreement to these terms, Orion agrees to grant you the license as described below, provide the customer support described below and, if you have elected this option, to install the Software Product on your system. BY INSTALLING OR USING THE SOFTWARE PRODUCT, YOU ARE AGREEING TO BE LEGALLY BOUND BY THE TERMS OF THIS SOFTWARE LICENSE AND SUPPORT AGREEMENT. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT ATTEMPT TO ACCESS OR OTHERWISE USE THE SOFTWARE PRODUCT. INSTEAD, PROMPTLYCONTACT ORION FOR INSTRUCTIONS. Orion retains all the intellectual property in the Software Product; you are acquiring a limited, non-exclusive license to access the Software Product and the number of computers (or licenses) that you obtain a license for, as set out more fully below. The Software Product is protected by copyright laws and international copyright treaties as well as other intellectual property laws and treaties. The Software Product is licensed, not sold. Permitted Use/Grant of License AccuCare Self-hosted SQL Version Orion hereby grants to you a personal, non-transferable and non-exclusive right to access the Software Product. This permits you to use one (1) copy of the Software Product on a single computer server; if you wish to use the Software Product on additional computers, you must obtain a separate license for each such computer. The Software Product shall be in "use" on a computer when it is loaded into temporary memory (i.e., RAM) or installed into permanent memory (e.g., hard disk, CD-ROM, or other storage device) of that computer. Installation on a network server for the sole purpose of internal distribution shall not constitute "use" for which a separate license is required, provided you have a separate license for each computer to which the Software Product is distributed. Permitted Use/Grant of License AccuCare Web Orion hereby grants to you a personal, non-transferable and non-exclusive right to use the Software Product for the duration of your subscription, as described in 6 the Transaction Service Agreement. This "subscription" permits you to log on and use one (1) copy of the Software Product on a single computer at any single time; if you wish to use the Software Product on additional computers concurrently, you must obtain a separate license for each concurrent use. The Software Product shall be in "use" on a computer when it is accessed via the Internet with the end user's ID and password and company ID. Reservation of Rights All rights not expressly granted are reserved by Orion. Copyright/Restrictions on Use/No Modification of Code The Software Product (including the written materials, questions, images, icons and text incorporated into and/or accompanying the software) is owned by Orion and is protected by United States copyright laws. The Software Product also contains trade secrets and other proprietary materials, which are owned by Orion. You agree that you will not (1) copy the Software Product or any portion thereof, including, without limitation, the source code or any single line of code contained in the Software Product; (2) copy any of the written materials for any purpose; (3) modify, rent, lease, loan, create derivative works based upon, copy or distribute the Software Product in whole or in part; (4) export or grant a sub-license of the Software Product or the license contained herein to any other party unless authorized by Orion in writing; (5) allow the Software Product to be used by more than the number of computer workstations for which licenses have been purchased; and (6) reverse engineer, decompile, or disassemble the Software Product. In addition to the agreement above, you expressly agree that you will not copy or modify any portion of the source code of the Software Product, including any single line of code for the Software Product. Any such modification or attempt to modify shall void all warranties of the Software Product and will cause you to incur additional service fees for the repair and restoration of the Software Product. Further, you expressly agree that you will not run any scripts, stored procedures or other code against Software Product without the prior written authorization from the President of Orion. Ownership Orion is the owner of all intellectual property rights in the Software Product, related written materials, logos and names, and all other related materials, which accompany the software. No title to the intellectual property in the above-described software or materials is transferred to you by this Agreement. 7 Limited Warranty Orion warrants that the Software Product will perform substantially in accordance with the accompanying written materials for a period of one (1) year from the date of receipt by you of the Software Product provided that you comply at all times with all terms of this Agreement (including the restrictions on use and the non-modification restriction) and further provided that your computer system meets the minimum system requirements set forth in this Agreement and any minimum system requirement of any future upgrade of the Software Product utilized by you. ORION DISCLAIMS ALL OTHER WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WITH REGARD TO THE SOFTWARE PRODUCT AND THE ACCOMPANYING WRITTEN MATERIALS. ORION DOES NOT WARRANT THAT THE SOFTWARE PRODUCT WILL MEET YOUR PARTICULAR REQUIREMENTS OR THAT ITS OPERATION WILL BE ERROR FREE. IN NO EVENT SHALL ORION BE LIABLE FOR ANY DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DIRECT, INDIRECT, SPECIAL OR CONSEQUENTIAL DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, OR ANY OTHER PECUNIARY LOSS) ARISING OUT OF THE USE OR INABILITY TO USE THIS SOFTWARE PRODUCT, EVEN IF ORION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN ANY CASE, ORION’S ENTIRE LIABILITY UNDER ANY PROVISION OF THIS AGREEMENT SHALL BE LIMITED TO THE AMOUNT ACTUALLY PAID BY YOU FOR THE SOFTWARE PRODUCT. THE LIMITATIONS AND EXCLUSIONS STATED HEREIN SHALL SURVIVE A BREACH OF THIS AGREEMENT. Orion is not responsible for any problems that may occur as a result of any incompatibility between the Software Product and any other software or hardware. Some states/jurisdictions do not allow the exclusion of implied warranties, nor the exclusion or limitation of liability for consequential or incidental damages. THEREFORE, THE ABOVE EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU. IN THAT EVENT, ANY IMPLIED WARRANTIES ARE LIMITED IN DURATION TO THIRTY (30) DAYS FROM THE DATE OF DELIVERY OF THE SOFTWARE PRODUCT. Minimum and Recommended System Requirements for AccuCare Selfhosted SQL Version Minimum System Requirements : The Software Product has been designed to run 8 only on a system with the following minimum requirements and by installing the Software Product you agree to have the following in place at all times: Operating System : Windows 2000 Server Database : Microsoft SQL Server 7 with Service Pack 4 (installed on a drive other than the drive containing the operating system Web Server : Internet Information Services (IIS) 5 1GB RAM 4 GB free disk space prior to installation At least 1 SQL server client access license (CAL) for use with the AccuCare system Enterprise Manager installed on the same machine as the web server Recommended System Configuration : The Software Product’s performance will be maximized on a system using the following: Operating System : Windows Server 2003 Database : Microsoft SQL Server 2000 with Service Pack 3 Web Server : Internet Information Services (IIS) 6 Minimum System Requirements for AccuCare Web Minimum System Requirements : The Software Product has been designed to run on a system (computer workstation) with the following minimum requirements and by using the Software Product you agree to have the following in place at all times: Operating System : Windows 98 or higher Workstation Software : Internet Explorer version 5.5 or higher Internet Connection : Broadband Internet connection such as DSL, Satellite or Cable Minimum System Upgrades/Updates Requirements for Future Software Product In addition, you agree that with respect to any upgrades/updates you purchase (or are granted at no charge) in the future for the Software Product, you will upgrade your computer server, desktops and other systems to meet any new or additional Minimum System Requirements for such upgrade. Customer Support for AccuCare Self-hosted SQL Version You agree to pay a customer support fee (set forth in the TSA). The customer support fee is subject to an increase with accordance to the TSA. At your option, the customer support fee can be paid monthly by credit card or ACH (automated clearing house) transaction. Please contact Orion to provide the necessary information and authorization. Your customer support payment entitles you to basic customer support of the Software Product, limited to eight hours per calendar month, by accessing Orion’s help desk via phone or e-mail, from 8:00 a.m. to 5:00 p.m. CST, Monday 9 through Friday. Any time spent above and beyond the eight hours of support per calendar month will be billed to you at the rate of $125 per hour. Orion has no liability for solving Software Product issues resulting from your illegal/unauthorized modification of the Software Product, its code or any setting required for the proper functioning of the Software Product, or the illegal/unauthorized running of any scripts, stored procedures or other code against Software Product. In the event Orion is unable to find a solution to a technical problem in the Software Product via telephone, email or other remote means, Orion may send an Orion representative to your offices to further diagnose and solve the problem. Regardless of the cause or fault of the event or issue, you shall reimburse Orion for all time and expenses relating to the on-site visit at Orion’s then-current hourly rate. You acknowledge that the Software Product contains millions of lines of code and an illegal/unauthorized modification in one line of code can require line-by-line review of the code by Orion in order to solve any technical issues resulting from such change. In addition, you understand that by self-hosting the AccuCare browser based system, there will be no support on AccuCare software version 5.5e or earlier for the upgraded location. All previous versions must be archived or uninstalled. Customer Support for AccuCare Web Orion shall provide active software support services, limited to 4 hours per calendar month, by accessing Orion’s help desk via phone or e-mail, from 8:00 a.m. to 5:00 p.m. CST, Monday through Friday. Any time spent above and beyond the four hours of support per calendar month will be billed to you at the rate of $125 per hour. However, included in your AccuCare Web support services may include, but not limited to, online training services, online discussion user groups, 24-hour technical support via the Internet at no charge. Orion will also apply periodic updates/upgrades to the Software Product at no charge to customers who have current subscriptions. Orion will allow the customer to transfer the use of licenses of their AccuCare subscription one time per subscription year. Any transfers beyond the allowance will be billed to you at the current fee. Data Retrieval for AccuCare Web Orion Healthcare Technology securely stores all customer data on web servers, which are backed up to digital tapes every night. Tapes are transferred off-site weekly for storage in a secure, environmentally controlled data archive facility for up to 1 year, and stored on Orion's web server(s) for up to 14 days. Only an authorized release of information will allow access to these backups (hourly fees may apply). In the event your organization requests Orion to perform data backup procedures (and archiving) beyond the 30 days (in accordance with HIPAA) you will be charged a fee at Orion's current market rate for that service. Orion is not liable for any negligence from the customer regarding their responsibility to comply with HIPAA regulations. 10 Termination Orion may terminate this license without notice if you fail at any time to comply with any of the terms of this Agreement. Such termination by Orion shall be in addition to any and all other legal remedies that may be available to Orion. Miscellaneous This is the entire agreement between you and Orion concerning your license to use the Software Product and related materials. This Agreement supersedes all prior agreements, whether oral or written, regarding this subject matter. Except with respect to Minimum System Requirements necessitated by upgrades of the Software Product and an annual increase in the customer support fee (or increases in subscription fees), no amendment to or modification of this Agreement shall be binding unless in writing and signed by duly authorized representative of Orion. This Agreement shall be governed by the laws of the State of Nebraska. Should you have any questions concerning this Agreement, or if you desire to contact Orion for any reason, please contact at the following address: Orion Healthcare Technology, Inc., 1016 Leavenworth, Omaha, NE 68102 (402) 3418880 or at info orionhealthcare. Introduction Introduction to Accucare Note: This online manual is meant to be a guide for the AccuCare system. Access to the AccuCare system features is dependent on modules purchased. Orion Healthcare Technology, Inc. developed the AccuCare System in response to a need for for a complete behavioral health system designed to meet the dayto-day needs of clinicians, directors, managers and administrators. AccuCare serves a wide variety of populations including: adult, adolescent, Native American, crimial justice and dual diagnosis. It has been used in correctional settings, federal and state governments, public and private sectors, as well as universities to save time and money while maintaining a high level of accuracy. The program has also been found to be cost effective in providing outcome studies. Introducing AccuCare With AccuCare you will enjoy the benefits of automating all of these regular 11 tasks: assessments, treatment planning, placement guidance, progress notes, discharge summaries, referral contact, outcome research, information tracking and reporting, appointment scheduling and electronic data transferring. It’s a unique opportunity to produce an outcome study efficiently and affordably — and fulfill the requirements of the JCAHO ORYX initiative. You will reduce paper work and the time your staff spends performing these necessary daily tasks, freeing up more time to spend with patients. AccuCare creates individual records for each client, allowing users to schedule appointments, perform assessments and treatment plans, analyze and update information, access data for research -- and much, much more -- using simple mouse clicks. Illustrated screens help guide your billing and clinical process, step by step. These applications work together smoothly, ensuring your practice is running effectively and efficiently. Initial Contact It starts with the initial contact with the client. The receptionist enters basic client information and assists with billing information, while searching for openings in clinical schedules. This provides the clinical and billing staff with preliminary information for the intake process. Claims Processing Client Intake Initial billing information is stored including A standardized assessment and insurance carrier, deductibles and coplacement process is performed, providing 12 pays. The flexible automated billing features simplify submission of claims, which reduces rejections and the need for resubmission. justification of treatment to managed care. Information gathered during this process can be used for many reporting capabilities. Client Treatment AccuCare fully integrates the assessment and clinical pathways process. Careful documentation of the process is provided to meet placement criteria. The clinician has complete control by customizing and updating statements for individual treatment plans. Discharge from Treatment This standardized -- yet flexible process -- lets users view goals attempted and met from treatment plans. AccuCare automatically generates standard and custom reports for behavioral health requirements. Follow-up AccuCare randomly selects clients for follow-up study, from which researchers can create numeric or graphic reports. Data is easily transferred to Excel®, SPSS and other statistical packages. Database Management Users can quickly check the status of clients while updating and analyzing information. Data sets can be electronically transferred to satellite offices or to an alternate database. Virtually all data collected is accessible for reporting purposes. -------------------------------------------------------------------------------*Orion Healthcare Technology provides complete behavioral healthcare technology solutions including software and IT development, accounts receivable management, consulting and training. For more information on any of these products and services, call 1-800-324-7966. Contact Us The answers to most technical questions can be found in these help documents. Please use the search functionality to find information related to your technical issues. If answers to your questions cannot be found, technical support is available by email or telephone. You can contact technical support at [email protected], call 1-402-3418880, or call 1-800-324-7966 between 8 a.m. and 5:00 p.m. CST To get information on the latest products available plus helpful program hints on 13 AccuCare, go to www.myaccucare.com (Note: Loading speeds may vary depending on workstation and Internet connection) For questions relating to sales, contact [email protected] or call 1-402341-8880 between 8 a.m. and 5:00 p.m. CST AccuCare Basics Tips for Selecting Menu Items AccuCare software contains several AccuCare menu screens (after you log in with a proper user ID and password) where you will see a list of options that you can access. You can make your selections in several ways, depending solely on your personal preference. Use your mouse. A popular option, the mouse provides you with the ability to simply point to your menu selection and click. Use pull down menus. Some areas within the program allow you to use a pull down menu for moving from screen to screen. Use the keyboard. Many users find the combination of the TAB key and ENTER key very useful in moving from field to field in the program. Tips for Moving Around in AccuCare Your first few assessments will be easier if you remember several important guidelines about moving around in the AccuCare screens: The shaded areas - - or respondent fields - - are of preset lengths according to the maximum number of characters they will accommodate. If the answer you input fills all of the spaces in the field, the cursor will automatically move to the next field. There are many single space fields throughout the program where this will happen. If, however, the answer you input does not fill all the spaces in a field, you will need to press the TAB key to move to the next area. If you forget and press TAB after a single-space field and move past the next question, you can move back by pressing Shift + Tab. You will notice on top of the assessment screens that there are tabs labeled with different life areas or categories of the assessment. You may move around the different life areas by clicking on any of the tabs. This allows faster navigation throughout the assessment, particularly when you are modifying an answer or searching for a particular question. You may also use the drop down menu 14 located at the top and bottom sections of the assessment screens. Whatever section you are in, the corresponding tab will be highlighted. Moving around the rest of the program Use the buttons on screen to navigate around the program and to exit. DO NOT use the Forward, Back and other buttons that are commonly used with Internet Explorer. Word Processing Keystrokes The Comments fields within the AccuCare evaluation, Progress Notes and Change Referral Letters prompt you to enter your own narrative. Standard Windows word processing keystrokes will work in these areas, which will provide you with some editing shortcuts. These include dragging the mouse to highlight areas of text and use of the SHIFT-ARROW KEY combination to select type. You may consult your Windows manual for a complete list of these keystrokes; look for them in the Write section. On-screen Help AccuCare comes with an on-screen help feature that you can access at any time you are using the program. Simply hit the F1 function key and a help file will provide you with information regarding the clinical or functional use of the AccuCare program. To Begin To begin using AccuCare, follow these steps: 1. Turn on your computer and start Windows®. 2. Double click your mouse on the AccuCare icon on your desktop. Getting to the Main Menu 1. Type your assigned or self-designated name to sign on in the "User ID" field and then press ENTER. 2. Next, type your assigned or self-designated password name after "Password" and press TAB then ENTER or just click on GO. If your system is setup as a Provider Network: 1. From the Select Provider drop-down menu, click on the appropriate provider. 2. Type your assigned or self-designated name to sign on in the "User ID" field and then press ENTER. 15 3. Next, type your assigned or self-designated password name after "Password" and press TAB then ENTER or just click on GO. Forgot Your Password? AccuCare stores passwords in encrypted form in the database. If you have forgotten your password, please contact your System Administrator. The System Administrator will not be able to retrieve your old password but can create a new password. You can log back into AccuCare with your existing UserID and a new password. AccuCare Menu System AccuCare Main Menu System The main menu of AccuCare presents you with several menus across the top of the screen and more selections down the right hand side of the screen. The selections are listed below: Assessments Patient Placement Follow-ups Client Reports Progress Notes Treatment Plans PULL DOWN MENUS File Reports Setup Help File Scheduler Scheduling Type topic text here. Day View 16 Overview In this view, a user can view events for a single day. If the logged-in user chooses the Day View from the Main Menu, it will display his schedule for the current day. If the user has navigated to the Day View from another view, it will carry over the selected user and day from the previous view. Features Events can be viewed for the selected user and for the selected day. Users can navigate to the previous day by clicking the Previous Day button and to the next day by clicking the Next Day button. Clicking on the Today button will display events for the current day for the selected user. The Refresh button will refresh the events for the selected user and for the selected day. The time indicators are to the left and displayed for every hour. The default time range displayed on the screen is between 7:30 AM and 5:30 PM for the selected day. Events are displayed on the Event Layout area with the beginning of the event positioned at the location on the Event Layout area representing the event's start time, and the end of the event positioned at the location on the Event Layout area representing the event's end time. An event on the screen cannot take up any less than a 30 minute time block on the Event Layout area, although an event may have a shorter duration. The event as displayed on the Event Layout area will show only as much of the following information as room in the event allows in this order: Start Time, Event Name, Client(s) associated with the event, and the Session Type associated with the event. Each event has a tab that will have the same color as the event and will have letter S, W, D or M on it. This represents the event type. S – Single Event W – Weekly Event D – Daily Event M – Monthly Event Moving/Changing an Event Events can be moved to different times or have their durations adjusted simply by clicking and dragging on the event in the Event Layout area. Moving an event adjusts its times, while resizing an event changes it duration. Note that not all events can be moved or dragged. Please refer to the Rules for moving and dragging events. Start Time Handle – Hovering the mouse cursor over the Start Time 17 Handle of an event will change the mouse cursor to a vertical doubleheaded arrow, indicating that the event can be resized. When the mouse cursor is moved from the Start Time Handle, the cursor returns to normal. When the user clicks on the Start Time Handle, the top of the event element is moved to the position where the user releases the mouse button. The user can not move the start time lower than the event's end time. End Time Handle – Hovering the mouse cursor over the End Time Handle of an event will change the pointer to a vertical double-headed arrow, indicating that the event can be resized. When the mouse cursor is moved from the End Time Handle, the cursor returns to normal. When the user clicks on the End Time Handle, the bottom of the event element is moved to the position where the user releases the mouse button. The user can not move the end time higher than the event's start time. Event Tab – this is a small rectangle positioned on the top right corner of an event, sharing the color of the associated event. When multiple events overlap the same time range, clicking on this tab will bring the associated event to the top of the stack. Rules If the logged-on user does not have permission to view all users’ schedules, then they cannot move or drag multi-user events. Events cannot be moved to the previous day or the next day. Please use Event Properties to edit this type of information. Action Menu Clicking on the button in the upper right-hand corner of an event will open the Action Menu. This menu can contain up to three options: Edit, Delete and Export. Clicking on Edit will bring up the Event Properties dialog, where advanced edits to an event can be made. (Please refer to the Event Properties User Document for more information.) Clicking on Delete will delete the event. (Note that a non-admin user cannot delete the event if it is a multi-user event.) Clicking on Export will export the event to a file in iCalendar format. Once you have saved the file to your hard disk, you can add it to your local calendar (such as Microsoft Outlook) by using your program’s import functionality. Printable Report Clicking on the Printable Report button will open a printable PDF report for the selected user and day. This report can be printed as needed, and can also be saved to the local hard drive by clicking the save icon on the report page. 18 Week View Overview In this view, the user can view events for an entire week. If the logged-in user chooses the Week View from the Main Menu, it will display his schedule for the current week. If the user has navigated to the Week View from another view, it will carry over the selected user and week from the previous view. Features Events can be viewed for the selected user and for the selected week. Users can navigate to the previous week by clicking the Previous Week button and to the next week by clicking the Next Week button. Clicking on the This Week button will display events for the current week for the selected user. The Refresh button will refresh the events for the selected user and for the selected week. Clicking on the Day of the Week header link at the top of each column will take you to the Day View for that day. The time indicators are to the left and displayed for every hour. The default time range displayed on the screen is between 7:30 AM and 5:30 PM for the selected week. Events are displayed on the Event Layout area with the beginning of the event positioned at the location on the Event Layout area representing the event's start time, and the end of the event positioned at the location on the Event Layout area representing the event's end time. An event on the screen cannot take up any less than a 30 minute time block on the Event Layout area, although an event may have a shorter duration. The event as displayed on the Event Layout area will show only as much of the following information as room in the event allows in this order: Start Time, Event Name, Client(s) associated with the event, and the Session Type associated with the event Each event has a tab that will have the same color as the event and will have letter S, W, D or M on it. This represents the event type. S – Single Event W – Weekly Event D – Daily Event M – Monthly Event Moving an Event Events can be moved to different times or have their durations adjusted simply by clicking and dragging on the event in the Event Layout area. Moving an event adjusts its times, while resizing an event changes it duration. 19 Note that not all events can be moved or dragged. Please refer to the Rules for moving and dragging events. Start Time Handle – Hovering the mouse cursor over the Start Time Handle of an event will change the mouse cursor to a vertical doubleheaded arrow, indicating that the event can be resized. When the mouse cursor is moved from the Start Time Handle, the cursor returns to normal. When the user clicks on the Start Time Handle, the top of the event element is moved to the position where the user releases the mouse button. The user can not move the start time lower than the event's end time. End Time Handle – Hovering the mouse cursor over the End Time Handle of an event will change the pointer to a vertical double-headed arrow, indicating that the event can be resized. When the mouse cursor is moved from the End Time Handle, the cursor returns to normal. When the user clicks on the End Time Handle, the bottom of the event element is moved to the position where the user releases the mouse button. The user can not move the end time higher than the event's start time. Event Tab – this is a small rectangle positioned on the top right corner of an event, sharing the color of the associated event. When multiple events overlap the same time range, clicking on this tab will bring the associated event to the top of the stack. Rules If the logged on user does not have permission to view all users’ schedules, then they cannot move or drag multi-user events. Events cannot be moved to the previous week or the next week. Please use Event Properties to edit this type of information. Action Menu Clicking on the button in the upper right-hand corner of an event will open the Action Menu. This menu can contain up to three options: Edit, Delete and Export. Clicking on Edit will bring up the Event Properties dialog, where advanced edits to an event can be made. (Please refer to the Event Properties User Document for more information.) Clicking on Delete will delete the event. (Note that a non-admin user cannot delete the event if it is a multi-user event.) Clicking on Export will export the event to a file in iCalendar format. Once you have saved the file to your hard disk, you can add it to your local calendar (such as Microsoft Outlook) by using your program’s import functionality. Printable Report Clicking on the Printable Report button will open a printable PDF report for the 20 selected user and day. This report can be printed as needed, and can also be saved to the local hard drive by clicking the save icon on the report page. Month View Overview Users can use the Month View to quickly scan schedules for the selected user and selected month. If the user does not have permission to view other users’ schedules, he will see only his own name in the Selected User list box. If the logged-in user chooses the Month View from the Main Menu, it will display his schedule for the current month. If the user has navigated to the Month View from another view, it will carry over the selected user and month from the previous view. Features Events can be viewed for the selected user and for the selected month. Users can navigate to the previous month by clicking the Previous Month button and to the next month by clicking the Next button. Month Clicking on the This Month button will display events for the current month for the selected user. The Refresh button will refresh the events for the selected user and for the selected month. Each day cell in the Month View can display up to five events. If more events exist for that day, the last event will be replaced with “more...” indicating that more events exist than can be shown. The Start Time and Event Name are displayed for each event. Clicking the Week Tab at the left side of any week will take you to the Week View for the selected user and week. Clicking the Week View tab at the top of the calendar will take you to the Week View and will display events for the first week of the selected month for the selected user. Clicking on a Day Cell will take you to the Day View for the selected day and user. Clicking on the Day View tab at the top of the calendar will take you to the Day View and will display events for the first day of the month for the selected user. Printable Report Clicking on the Printable Report button will open a printable PDF report for the selected user and day. This report can be printed as needed, and can also be saved to the local hard drive by clicking the save icon on the report page. 21 Event Properties General Tab This tab contains the basic information about the event. The following fields are present: Event Name – Required Start Time – Required End Time – Required Event Date – Required Event Color - Required. The default color for the event is set to Black. Event Date – Required. It is pre-populated from Week View/Day View. Session Type – The drop down provides session types defined in Progress Notes. Recurrence Tab Recurrence Types 1. Does Not Recur - The event is a single event and does not recur. 2. Daily Event Every Day – If the event occurs every day, this radio box must be checked. This is checked by default. Every X Days – A number must be entered in this field to describe the event recurrence. 3. Weekly Event Event Recurs on (Days) – By default, the day of the week for the Event Date is checked and is read-only. Additional days can be selected. Event Recurs: Every Week: If the event occurs every week, this radio box must be checked. This is checked by default Every X Weeks – A number must be entered in this field to describe the event recurrence. 4. Monthly Event Recur By Date – By Default, this radio button is checked. If this is selected, the event occurs every month based on the Event Date. Recur by position from the end of the month – If this is selected, the event occurs every month by one of two position types from the end of the month: X days before the end of the month – This is calculated based on the event date, taking the last day of the month into account. For example, an event on July 31 would be listed as 0 days before the end of the month, since July 31 is the end of the month. Every Nth X Day of the month – This is calculated based on the event date and day of the week. For example, if the Event Date falls on a last Wednesday of the month, this will say “Every 1st 22 WE of the month.” Recur by position from the beginning of the month – If this is selected, the event occurs every month by position: Every Nth X day from the start of the month – This is calculated based on the event date and day of week. For example, if the Event Date is on the 2nd Thursday of the month, this will say “Every 2nd TH in the month.” Recurrence End Date Events are required to have Recurrence End Date, after which point the event no longer occurs. This is required for all recurrence types. If the event does not recur, the field is disabled and is not required. Attendees (Clients) Clients can be searched by Client (Last Name, SSN, Client Ref. ID or by Group) OR by Group. Search by Client – Clients can be searched by Last Name, SSN or Client Ref. ID. The search results will be displayed in the list box to the right. Selected Clients from Search Results list box can be added to the Attendee List. Search by Group – Selecting a Group will display all the clients in that group. Clients from search results box can be added to Attendee List. Show/No Show – By default “Show” checkbox is checked. Clients who don’t show up for the appointment can be recorded here. This is for the event date. Note: For recurring event, note that recording “No Show” will only record for the selected date (event date). Attendees (Users) User who has permission to view all Users’ Schedule can view all Users. Users can be added to attendees list. If the User has no permission to view all Users’ Schedule they can just their name in the attendee list. Create New Event - Type: Single Steps: 1. Click “New Event” button from Week View/Day View 2. General - Fill in all the required fields (Event Name, Event Date, Event Start Time, Event End Time) 3. Recurrence – Leave the default values (Does not Recur) 4. If clients are associated with the event you are creating, search and add Clients otherwise, skip the tab 5. If you need to add multiple Users to the event you are creating, select and move the users to Attendees list box. Note: You need to have permission to view all Users’ Schedule to see all users in the database. If you do have permission to view all Users’ Schedule, you can create events only for yourself and permitted clients. 23 6. Click “Save” to save the event. 7. Result: The event should appear on all the view for that date and time. Create New Event – Type: Daily Steps: 1. Click “New Event” button from Week View/Day View 2. General - Fill in all the required fields (Event Name, Event Date, Event Start Time, Event End Time) 3. Recurrence – Select Daily from the drop down, and select the recurrence type (every day or every x days. See Recurrence tab for more details)and fill in the recurrence end date 4. If clients are associated with the event you are creating, search and add Clients otherwise, skip the tab 5. If you need to add multiple Users to the event you are creating, select and move the users to Attendees list box. Note: You need to have permission to view all Users’ Schedule to see all users in the database. If you do have permission to view all Users’ Schedule, you can create events only for yourself and permitted clients. 6. Click “Save” to save the event. 7. Result: The entire event series should appear on all the views for that date range and time. Create New Event – Type: Weekly Steps: 1. Click “New Event” button from Week View/Day View 2. General - Fill in all the required fields (Event Name, Event Date, Event Start Time, Event End Time) 3. Recurrence – Select Weekly from the drop down, and select the recurrence type (week day and every x weeks. See Recurrence tab for more details) and fill in the recurrence end date 4. If clients are associated with the event you are creating, search and add Clients otherwise, skip the tab 5. If you need to add multiple Users to the event you are creating, select and move the users to Attendees list box. Note: You need to have permission to view all Users’ Schedule to see all users in the database. If you do have permission to view all Users’ Schedule, you can create events only for yourself and permitted clients. 6. Click “Save” to save the event. 7. Result: The entire event series should appear on all the views for that date range and time. Create New Event – Type: Monthly Steps: 1. Click “New Event” button from Week View/Day View 2. General - Fill in all the required fields (Event Name, Event Date, Event Start Time, Event End Time) 24 3. Recurrence – Select Monthly from the drop down, and select the recurrence type (See Recurrence tab for more details) and fill in the recurrence end date 4. If clients are associated with the event you are creating, search and add Clients otherwise, skip the tab 5. If you need to add multiple Users to the event you are creating, select and move the users to Attendees list box. Note: You need to have permission to view all Users’ Schedule to see all users in the database. If you do have permission to view all Users’ Schedule, you can create events only for yourself and permitted clients. 6. Click “Save” to save the event. 7. Result: The entire event series should appear on all the views for that date range and time. Updating an Event – Type: Single Important: If the single event that you want to edit has multiple User Attendees and if the logged in User does not have permission to view all Users’ Schedule, this event cannot be modified. The Non-Admin User can only add “No Show” for the Attendees (Clients) 1. Click a single event that you want to edit from week view/ day view. 2. General - Modify the required fields 3. Recurrence – If Recurrence Type is changed from Single to any other recurrence type, the single event you are modifying will be deleted and a new event with the selected recurrence type will be created. Note: If the single event that you want to edit is a single spawn (part of a recurring series), recurrence properties cannot be changed. 4. Attendees (Clients) – Clients can be added or deleted from the event while updating an event. Note: If the single event that you want to edit is a single spawn (part of a recurring series), Attendees (Clients) cannot be changed. 5. Attendees (Users) – Users can be added or deleted from the event while updating an event Note: If the single event that you want to edit is a single spawn (part of a recurring series), Attendees (Users) cannot be changed. You need to have permission to view all Users’ Schedule to see all users in the database. If you do have permission to view all Users’ Schedule, you can create events only for yourself and permitted clients. 6. Click “Save” to save the event. 7. Result: The event must be saved and displayed in the view on the correct date, time and attendees information 25 Updating a Recurring Event – Type: Daily, Weekly, Monthly (Root) Important: If the recurring event that you want to edit has multiple User Attendees and if the logged in User does not have permission to view all Users’ Schedule, this event cannot be modified. The Non-Admin User can only add “No Show” for the Attendees (Clients) 1. Click a recurring (root) event that you want to edit from week view/ day view. 2. General - Modify the required fields. o Changing the event date would delete the existing event including attendees, clients, no-shows, exceptions and single spawns and re-create the entire series. 3. Recurrence – If Recurrence Type is changed from another recurrence type, the event you are modifying will be deleted including attendees, clients, noshows, exceptions and single spawns and a new event with the selected recurrence type will be created. o If Recurrence Type, event date or recurrence end date remains the same, the event will be updated. The user will have 2 choices. Update the entire series or the existing instance Updating the entire series will effect the entire series of the event Just updating the existing instance would create and exception for that day of the event and the remaining events in the series are not effected. 4. Attendees (Clients) – Clients can be added or deleted from the event while updating an event. This will effect the entire series 5. Attendees (Users) – Users can be added or deleted from the event while updating an event. This will effect the entire series o You need to have permission to view all Users’ Schedule to see all users in the database. If you do have permission to view all Users’ Schedule, you can create events only for yourself and permitted clients. 6. Click “Save” to save the event. 7. Result: The event must be saved and displayed in the view on the correct date, time and attendees information Updating a Recurring Event – Type: Daily, Weekly, Monthly (Instance) Important: If the recurring event that you want to edit has multiple User Attendees and if the logged in User does not have permission to view all Users’ Schedule, this event cannot be modified. The Non-Admin User can only add “No Show” for the Attendees (Clients) 1. Click a recurring (instance) event that you want to edit from week view/ day view. 2. General - Modify the required fields. a. Changing anything on the general tab would create an exception for all the Attendees (Users) for that date. It will also create a new single event that with the 26 changes made to the instance and is still associated to the recurring series. This type of single event is called Single Spawn. 3. Recurrence – Cannot be modified 4. Attendees (Clients) – Cannot be modified 5. Attendees (User) – Cannot be modified 6. Click “Save” to save the event. 7. Result: The event must be saved and displayed in the view on the correct date, time and attendees information User Schedule Search Overview This module will let users search schedules for the selected user(s), by specifying the date range and time range. If the user only has permission to see him or herself, then they will only be able to search their own schedule. If the user has permission to view all users, then they will be able to search for other users’ schedules if desired. Features The user(s) are displayed in “Select Users” list box. Double clicking or selecting the user and clicking on the “>>” button, will move the user(s) to the “Working List” list box. Double clicking or selecting the user and clicking “<<” button will move user(s) back to “Select Users” list box. It is required to enter Start Date and End Date. By default, it displays the current date. It is required to select the time range. It defaults from 8.00 AM to 5.00 PM Clicking on “Search” button will search the schedules for selected user(s), for the given date range and time range. The search results will display the Date, User and the Event Details for that day. If there are no events, it will display “No Events” Clicking on “New Event” will open Event Properties to create a new event Clicking on “Exit” will take you back to the main menu Day Report Overview This module will let users create day reports for the selected user(s) and selected date. Users will always be able to create reports of their own schedule. If they also have permission to view all users’ schedules, they will be able to create reports of other users’ schedules as desired. Features Users are chosen for the report by adding them to the Selected Users list box. This can be done by choosing them in the Available Users list box and either double-clicking on the name or clicking the Move Right “>>” 27 button. Pick a date to report and click the Create Report button. A PDF report will open for the selected user(s) and date. The report can be printed by clicking the print button on the report page. The report can be saved to the local hard drive by clicking the save button on the report page. Clicking the Close Report button on the report page will close the report window. The Exit button on the Day Report page will take you back to the Main Menu. Week Report Overview This module will let users create week reports for the selected user(s) and selected week. Users will always be able to create reports of their own schedule. If they also have permission to view all users’ schedules, they will be able to create reports of other users’ schedules as desired. Features Users are chosen for the report by adding them to the Selected Users list box. This can be done by choosing them in the Available Users list box and either double-clicking on the name or clicking the Move Right “>>” button. Pick a week to report and click the Create Report button. A PDF report will open for the selected user(s) and week. The report can be printed by clicking the print button on the report page. The report can be saved to the local hard drive by clicking the save button on the report page. Clicking the Close Report button on the report page will close the report window. The Exit button on the Day Report page will take you back to the Main Menu. Month Report Overview This module will let users create month reports for the selected user(s) and selected month. Users will always be able to create reports of their own schedule. If they also have permission to view all users’ schedules, they will be able to create reports of other users’ schedules as desired. Features Users are chosen for the report by adding them to the Selected Users list box. This can be done by choosing them in the Available Users list box and either double-clicking on the name or clicking the Move Right “>>” 28 button. Pick a month to report and click the Create Report button. A PDF report will open for the selected user(s) and month. The report can be printed by clicking the print button on the report page. The report can be saved to the local hard drive by clicking the save button on the report page. Clicking the Close Report button on the report page will close the report window. The Exit button on the Day Report page will take you back to the Main Menu. Client Intake/Administration (File Menu) Client Info allows you to view, change or delete client information. Client Selection When selecting a client, you can either search for a client or display a list of all clients in AccuCare. You can search by Last Name, SSN, or Client Reference ID. To search, enter a search term in the "Begins with or matches" text box and click the Search button. The results list will fill with all clients matching your search criteria. By selecting a client from the list with your mouse, the client’s information will be loaded into the tab panels on the lower portion of the page. New Client Click on the New Client button to add a new client to AccuCare. Client data is separated into distinct areas: Demographics, Contact Information, Case Management, and Comments. The Billing tabs are reserved for use in future versions of AccuCare. Demographics 29 First Name, Last Name, and Gender are required. Marital Status, Work Status, Religion/Religion other, Race, and Ethnic Group will prefill into new assessments. Archived clients are marked “Archived” and cannot be modified. In order to modify the client info, Administrator needs to re-activate the client. Contact Information The Contact Info tab allows you to enter a primary address for the client, as well as an email address and up to three phone numbers. Information for an emergency contact can also be entered. 30 Phone numbers can be chosen as Home, Work, or Mobile. Case Management On the Case Management tab, you can assign the client to a provider and user. To assign a provider, simply click on a provider in the left-hand list. The righthand list of users will update with the users in the chosen provider. You can then choose a user to assign the client to. On this tab, you can also assign clients up to 5 different categories. Clients cannot be assigned to same category more than once. Schedule 31 The Schedule Tab will let the User generate a list of upcoming appointments for the selected client for the given date range (Start Date and End Date). Comments The Comments tab acts as a "notepad", allowing you to record general information about the client. Up to 4000 characters can be entered here. Edit 32 Once a client has been selected, it is possible to change any of the fields. After changing the information, the new data can be saved by clicking on Save or you can cancel to disregard the changes. Delete The Delete button allows you to permanently remove a client from the database. You will be asked to verify this command prior to deleting. Clients who are part of an active followup study cannot be deleted until the followup study ends. Save The Save button will only be available while client information is being entered or changed. When Save is selected, the current client's information will be saved, and the client information will return to a viewing mode only. Cancel The Cancel button is only available while a client is being entered or client information is being changed. This causes any changes that have been made to the currently selected client to be ignored and the information will be reverted to the previous values. Print The Print Options Window allows user to select or unselect the checkbox to preview or print all the reports or part of the reports for one or all clients. Exit You can exit from Client Intake/Administration to one of three areas: the AccuCare Main Menu, the Assessment Module, and the Treatment Plan module. To exit, simply choose the area to which you would like to go and click the Exit button. Assessments The AccuCare software system's assessment programs are based on the Addiction Severity Index (ASI) originally created through NIDA funding in 1980. The ASI was developed by Dr. Thomas McLellan at the University of Pennsylvania for use with the Philadelphia Veterans Administration system. It has since become a primary tool for assessing chemical dependency and is used extensively as a research instrument. Although the AccuCare assessments incorporate the ASI in full, the software program is an enhancement of the ASI, allowing for more information to be 33 gathered. An assessment generated by AccuCare will pass most state licensure requirements. The ASI composite scores are automatically calculated by the computer and print out as the Composite Score Profile in AccuCare. The Assessment module of the software is where the chemical dependency assessments are performed. Flexible, yet easy to use, AccuCare requires a minimum of steps to produce a professional thorough assessment. The software presents a variety of menu choices, which allow you to: Ask a subject a battery of questions and record his or her responses in the software program. Edit those response later in the event you made a mistake or typographical error in the collection of the data. Print professional looking copies of the evaluation report using the header you design in the "Setup" module. Print accompanying letters and forms automatically. Print the assessment to a text file for editing in your favorite word processing environment. Set Up for Assessments Select Questionnaire Type. Because the AccuCare system is capable of handling multiple assessment types, you must first select the type of assessment you want to perform. You may do this by highlighting the questionnaire type in the lower right corner of the Open Assessment screen. (Grayed-out questionnaire types mean that you have either not included these modules as a part of your purchase, or they have not yet been authorized.) You may choose to set the default questionnaire type by returning to the Main Menu and clicking on the Set-up pull down menu. From there, click System Options and then Default Assessment Type. You may then set the default by clicking on the Change Value button. Selecting Data Entry Mode. You have the option of selecting the data entry mode for which the information in your assessment is stored and displayed. To change this, return to the Main Menu and click on the Set-up pull down menu and select System Options. In the Data Entry Mode box, you can enter Y or N to select how data will be entered in the rest of the program. If Data Entry Mode is enabled, Y will be represented as a 1, and N as a 0. Assess a New Client To add a new client to the system, select "Client Intake and Administration" from the File menu on the main menu page. On the Client Intake screen, select "New Client" and enter the information for the client. The "First Name", "Last Name", 34 and "Gender" fields are required for every client and the "Social Security #" and "Client Reference ID" must be unique. When all information has been entered for the client, select "Save". After entering a new client, the client will be selected and you can continue to the Assessment page by selecting "Exit to Assessments" next to the "Exit" button, then selecting "Exit". You can also enter the Client Intake page from the Open Assessment screen. If you enter from the Open Assessment screen, then by default "Exit to Assessments" will be selected. After creating a client and now entering the Open Assessment screen, the client you just created is selected by default. Select the assessment type you would like to use for this client then select "New Assessment". For more information on using the Client Intake and Administration, please see the Client Intake and Administration section of this help document. Note: Using the number pad is an easy way to enter this information, but make sure the Num Lock is turned on before doing so. You will now be presented with the General Information section of the evaluation. Throughout the interview process you will be prompted to ask questions from different categories representing a variety of life areas. Each life area of the evaluation is identified by a labeled tab. You can go to any section of the evaluation by simply clicking on one of the tabs, or selecting from the pick list. Begin asking the interviewee the assessment questions and enter the answers in the appropriate fields. See the "Tips for Moving Around" section earlier in this manual for some very helpful hints. See "Appendix I - Using the ASI" for complete, step-by-step instructions on how to conduct a client interview using the assessment software. Searching For a Current Client You can search for existing AccuCare clients by last name, social security number, or client reference ID. Enter the text you would like to search for in the "Begins with or matches" field and select if you would like to search for clients "with" or "without" the selected assessment type. By default, searching for clients "with" the selected assessment type is selected. To begin the search, click on the "Search" button. Optionally you may choose to display all clients with a selected assessment type by clicking on the "Display All" button. You can only click on "Display All" when there is no text in the "Begins with or matches" field and searching for clients "with" the selected assessment type is selected. If searching for clients "without" the selected assessment type is selected, the "Display All" button is disabled, as displaying all clients without a particular assessment type could potentially take a very long time to load. Currently the search functionality is only implemented in the Open Assessment, Open 35 Treatment Plan, and Client Intake areas AccuCare, but plans are being made to implement this throughout the rest of the program. Assessment Pre-Filling When starting a new assessment, the applicable information collected in the Client Intake area is pre-filled into to appropriate fields for the assessment. The fields include: First Name Middle Name Last Name Date of Birth Marital Status (not applicable for adolescent assessments) Address City, State and ZIP code Race Ethnic Group Employment Status Religion Religion - Other (if applicable) Phone Number Perform an Additional Assessment on a Client This feature is available for clients who may already have an initial assessment on file. To add an additional assessment, choose Assessments from the Main Menu to access the Open Assessment screen. Select the client name and check to see the appropriate questionnaire type selected. Then choose the Additional Assessment button. This will take you to the first screen of the "General Information" section of the evaluation, where you will begin entering information for this additional assessment. Modify an Existing Assessment To change the information contained in an existing evaluation, select Assessments from the Main Menu to bring up the Open Assessment screen. Choose the client from the list and check to see the appropriate questionnaire type is selected. Then select the Modify Assessment button. This will take you to the first screen of the General Information section. You can then select any section to modify by choosing the section name from the selection box on the bottom right side of the screen. Change Client Demographic Information Client demographic information cannot be changed via the Modify Assessment 36 button. To change any of the original data entered for client name, social security number, date of birth, gender or client ID, return to the Main Menu. Select the File menu in the upper left and choose Client Intake/Administration to access the Client Administration screen. Using the Search or Display All functionality, find the client who's information you want to change. Highlight it with a mouse click and then select the Edit button. This will allow you to make changes to any of the fields to correct erroneous information. Be sure to save your changes before you exit the screen. Delete an Assessment To delete all assessments for a particular client, return to the Main Menu and click on the File pull-down menu. Then click Client Information. Highlight the client you wish to delete all information for. Click Delete to delete the record permanently. Note: Individual assessments, or assessments belonging to an active outcome research study may not be deleted. Print Assessment Reports To print any of the AccuCare assessment reports select Client Reports from the Main Menu. The computer will offer you a screen entitled, "4 Steps to Printing Reports." Step 1. Choose Reports. Here the program presents you with a variety of ways to enhance your assessment narrative or print additional forms. You may select multiple printing options. Narrative Report: This report generates a five-to-seven page biopsychosocial report, based on the information you input into all fields of the client’s assessment. To print this report, insure that a check mark appears in the Narrative box (this check mark is defaulted). Court Report: This report generates a one-to-three page biopsychosocial report, based on the information you input into the General Information and Recommendations for Treatment areas of the client’s assessment. To print this report, ensure that a check mark appears in the Court Report box. Composite/Severity Scores: This report offers a statistical representation of your client’s composite score, which is the score based on objective questions throughout the assessment. This score is traditionally used for research purposes only. The more subjective severity scores, which represent your client’s current unmet need for treatment, are displayed on the lower half of the report. Severity Scores are used to determine initial treatment planning. To print this report, insure that a check mark appears in the Composite/Severity Score box. 37 Referral Letters: This report allows you to access and print up to five previously defined referral letters. If you choose letters one or two, the program will automatically include the referral source’s information in the body of the letter. To print this report, insure that a check mark appears in the Referral Letter box. The program will then ask you to select which report you wish to use, as well as prompting you to enter or edit the referral source and salutation. (To set up the referral letters, return to the AccuCare Main Menu and click on the Set-up pulldown menu. Click Referral Letters, then select the letter that you want to edit. Remember to save your modifications by clicking on the OK button.) Questions/Answers Report: This #12- to 20 -page report will provide you with a copy of the interview questions and subject’s responses. To print this report, insure that check mark appears in the Questions/Answer box. Step 2. From the field on the left side of your screen, select the client by highlighting that client's name. For clients with multiple assessments, you may further select the assessment to print by highlighting the assessment in the field on the right. Step 3. Select the life areas you want to print in your narrative. Make sure only the boxes of the areas you intend to print contain X’s. Otherwise, all sections are automatically selected to print. You can deselect sections using your mouse. Step 4. If you are printing a narrative or court report, indicate the number of signature bars you want to print. You have the option of printing just one or as many as four. If you want to look at the report on the screen, choose Preview. Select the Print button when you are ready to send it to a printer. The standard Windows printer selection dialog box will appear. Check to make sure the information is correct before choosing OK. Choose Print to Text File only if you want to save your report as a text file that can be imported into a word processing application. Automated Patient Placement System Welcome to Automated Patient Placement System (APPS). APPS will guide the placement process while it provides you with justification for managed care. It includes the following features. Placement Analysis: Placement Analysis will allow you to use our automated placement system or you can customize the system to accommodate your own placement model. Problem List: The problem list provides you with an overview of all identified 38 problems. All problems are transferred from the indicators selected in the placement analysis. Once those identified problems have been transferred, you can select a status for each problem. The status selections include active, monitored, referred and resolved. If you are a licensed Treatment Plan user, you can check to see if there has been a treatment plan created for the identified problem. Continued Stay Assessment: The Continued Stay Assessment allows you to evaluate your client's current status. Any updated information can be added to the problem list. Continued Stay Review: Continued Stay Review pulls information from various modules within the system. There are three steps to the continued stay review. First, information from the treatment plan review will provide you with data on the client's completion ratio and percentage of goal attainment. Second, the problem list will appear. You will select the problems you want added to your continued stay report. After reviewing these steps, you can make your level of care recommendation for the continued stay placement. SET UP APPS The following instructions (unless otherwise indicated) apply to setting up both 39 the Automated Patient Placement System and your own custom version. Separate instructions are indicated where appropriate. Placement Domains Select Questionnaire Type Choose Placement Domains from the Setup Menu at the top left of the screen. Highlight the type of questionnaire type you want to set up and press the Select button. Establish Analysis Domains There are five steps to establish a domain. Step 1: Choose type of APPS. To choose the automated version of APPS, click on the Automated button. To add your own placement guidelines, click on Customized APPS. Automated Patient Placement System. The Automated Patient Placement System will provide you with set domains. Those domains include Medical Stabilization, Psychiatric Stabilization, Addiction Stabilization, Barriers to Recovery and Treatment Motivation. Recommendations for weekly treatment hours by domain and level of care placement are provided. Customized Patient Placement System. The Customized Patient Placement System allows you to implement your own placement model’s analysis domains. However, this Placement System will not recommend hours of service or level of care placement. Step 2: Enter number of domain analysis fields. Automated Patient Placement System. The number of domain analysis fields will default to five. Customized Patient Placement System. Enter the number of domains your placement model requires. Step 3: Modify domains. To modify the domains, you need to establish a name and attach the significant data that will provide appropriate justification or evidence for placement decisions. Automated Patient Placement System. The domains will be listed by name. Click 40 on the domain button you wish to modify. Customized Patient Placement System. The domains will be listed by number. Click on the domain number you wish to modify. Step 4: Enter domain name. Automated Patient Placement System. The domain name cannot be changed. Customized Patient Placement System. Type the name of the domain in the space provided. Proceed to Step 5. Step 5: Select significant indicators. Automated Patient Placement System. The program will provide you with the indicators that are used to make recommendations for weekly treatment hours and level of care placement. You have the ability to modify the indicators for the domains. The recommendations will be calculated on severity and composite scores from the assessment, regardless of the indicators you select. If you have modified the indicators and would like to bring back the original setup, click on Reset to Default. Customized Patient Placement System. It will be necessary for you to attach the appropriate assessment data to your customized domains. Choose the data that will provide clinical justification for the recommendations you will be making for the selected domain. Select Indicators Select the life area from which you will select the indicators. Your search options include: All assessment life areas Specific life areas from the assessment Additional indicators (See "Additional Indicators" for more information) All of the fields available will be displayed in the top box. Click on the field you want to add to the placement domain and click Select. The selected field will move to the box titled Selected Indicator. Additional Indicators Additional indicators will allow you to add your own justifiers that are not available from the assessment data. Indicators such as body language and personal 41 interaction would be appropriate to add to the additional indicator list. Add Additional Indicators. Click on Add Indicator button to add new indicators to your list. Edit Indicators. Click on the indicator you want to edit, and then click on Edit Indicator. Delete Indicators. Click on the indicator you want to delete, and then click on Delete Indicator. Click on Save Changes when you have completed your edits and/or additions. Level of Care Set up Levels of Care There are two steps to establish placement levels. The levels of care will be set to: Level 0.5 Education Level I Outpatient treatment Level II Intensive outpatient/partial hospitalization Level III Medically monitored intensive inpatient Level IV Medically managed intensive inpatient Automated Patient Placement System: You cannot add or edit any level of care. Customized Patient Placement System: You can add or edit any level of care. Edit Level of Care To change any existing level of care, click on Edit Level. Establishing Sublevels We have added sublevels to allow you to expand the type of placement within a level of care. Add Sublevel. Click on the level of care listed previously. Click on Add Sublevel and enter the sublevel in the space provided. 42 Edit Sublevel. Click on Edit Sublevel to make changes to any existing sublevels. Delete Sublevel. Click on Delete Sublevel to remove sublevels from the existing list. PLACEMENT ANALYSIS Start a New Analysis To begin the placement process, select Patient Placement from the AccuCare Main Menu. Choose Placement Analysis to access the Open Patient Placement: Placement Analysis screen. Select the client name from the list shown at the top of the screen. The box titled Assessments will display the number of assessments, dates, interviewer’s initials and type of assessments. Select Create Analysis to start a new placement analysis. Delete an Analysis. To remove an existing analysis, click on Delete Analysis. Preview an Analysis. To review the Patient Placement Report on screen, click on Preview Report. Print an Analysis. To send the Patient Placement Report to the printer, click Print Report. Analyze Placement Domains Each domain will display the assessment that was established in the domain setup. The information from the assessment will be transferred to the placement domains. Review the list and select the statements that will support your recommendations for treatment. Select Hours of Service Recommendations for weekly treatment hours will be provided for Medical Stabilization, Psychiatric Stabilization, Addiction Stabilization and Barriers to Recovery. There are no recommendations for Treatment Motivation in APPS or any domains in the Customized Patient Placement System. To overwrite the APPS recommendation, simply click on the appropriate hours of service listed under Selected Hours of Service. The hours of service can be translated into the following level of care: 0-9 hrs/week = Level 0.5-Education 10-20 hrs/week = Level I-Outpatient treatment 43 20-30 hrs/week = Level II-Intensive outpatient/partial hospitalization 24hr/7 days = Level III-Medically monitored intensive inpatient 24hr/7 days+ = Level IV-Medically managed intensive inpatient Additional Observations The additional observations text box will allow you to document any information that is not provided from the assessment. Document any clinical evidence that will continue to support your recommendations. Level of Care Recommendation A level of care recommendation will be provided for APPS users. You can choose to leave the recommendation or override it by clicking on the level of care listed under Select Final Level of Care. It is a good idea to document your rationale for overriding the original recommendation. If you are using the Customized Patient Placement System, a recommendation will not be provided for you. PROBLEM LIST The problem list is designed to provide you with an overview of all identified problems. It gives you a status of identified problems, domain of problem, status of treatment plan and date problem was recorded. The list pulls all of the indicators selected in the Placement Analysis; all indicators are carried over automatically. The problem list contains the following information: Date. Displays the date the problem was recorded on the problem list. Domain. Displays the domain number from which the problem originates. Description. Displays the text of the problem. Treatment Plan. A Yes or No indicates whether or not a treatment plan is associated with the problem. (You must be a licensed user of Treatment Plans to use this feature.) Status. Displays the status of the problem in the client’s treatment plan. To access the Problem List features, select Patient Placement from the AccuCare Main Menu. Choose Problem List. 44 Modify Problem List From the Open Patient Placement: Problem List screen, choose your client and click on Modify Problem List. Click on Edit problem to edit or add to items in the problem list. This will bring up the 3 Steps to Modifying a Problem. Three Steps to Modifying a Problem: Step 1: Change description. To change the problem description, click inside the problem box and type revisions. Step 2: Set status. Click on the Status field to display the options. The options include: Active: Choosing this status indicates the problem will be addressed in the client’s current treatment plan. Monitored: A problem with this status indicates that the selected problem is not a part of the client’s current treatment plan. However, it has the potential of becoming problematic and may be transferred to the active status. The monitored problems should be reviewed during the continued stay review. Referred: A referred problem indicates the problem is currently addressed by another resource outside your treatment agency. Resolved: A resolved problem indicates a client has addressed the problem and has successfully completed the goals associated with this problem. Step 3: Select Domain Choose which Domain you want to assign the problem to. Add a new problem Click on Add New and follow the same three steps to Modify a Problem. Preview Problem List From the Open Patient Placement: Problem List screen, click Preview Report to review the problem list on screen. Create Treatment Plans from Problem List 45 If you have licensed the Treatment Plan program, click on Create Trt Plan in the Open Patient Placement: Problem List screen to attach a plan to a specific problem. Print Problem List From the Open Patient Placement: Problem List screen, click Print Report to send the problem list to the printer. CONTINUED STAY ASSESSMENT The Continued Stay Assessment is provided to allow you to update information contained in the client’s original assessment. Continued Stay data will be used to determine weekly treatment hours and level of care recommendations in the Continued Stay Review. Add Continued Stay Assessment Indicators to the Problem List Here you are given the opportunity to add new information to the problem list. You will be asked if you would like to add any updated problems to the problem list. If you indicate Yes, you will be taken to a screen similar to the indicator screen used in placement analysis. The list will contain updated information that is not already in the problem list. CONTINUED STAY REVIEW The Continued Stay Review was designed to provide you with the client’s current treatment status. The information contained in the Continued Stay Review will assist you in determining the continued stay placement. Add a Continued Stay Review Select client and click on Add Review. Modify a Continued Stay Review Select client and the Continued Stay Review to modify. Click on Modify Review. Delete a Continued Stay Review Select client and the Continued Stay Review to delete. Click on Delete Review. 46 Preview a Continued Stay Review Select client and the Continued Stay Review to view on screen. Click on Preview Report. Print a Continued Stay Report Select client and the Continued Stay Review you want to print. Click on Print Report. Treatment Plan Status The treatment plan status will provide you with completion ratios and percentages based on the last treatment plan review. The treatment plan status is for your review only. Data cannot be added or modified here. This information will be printed on the Continued Stay Report. Problem List Review This screen displays the current problem list. Review the problems and select the items to include on your Continued Stay Report. If you want to include all problems, click Select All. Select Continued Stay Level of Care Placement A review of analysis domains constitutes the final step of the Continued Stay Review. Recommendations will be provided for APPS users based on the current Continued Stay Assessment. If a Continued Stay Assessment has not been completed, the recommendations will be based on the original assessment. As in the placement analysis, a level of care placement will also be recommended. Use this information – along with information gathered from treatment plan status, problem list, and APPS recommendations — to choose your continued stay level of care. Treatment Plans Treatment Plan Menu Create/View Client Plan The Create/View menu consists of these items: New Client 47 New Treatment Plan (Add Treatment Plan) Modify Treatment Plan Exit To add a new client to the system, select "Client Intake and Administration" from the File menu on the main menu page. On the Client Intake screen, select "New Client" and enter the information for the client. The "First Name", "Last Name", and "Gender" fields are required for every client and the "Social Security #" and "Client Reference ID" must be unique. When all information has been entered for the client, select "Save". After entering a new client, the client will be selected and you can continue to the Open Treatment Plan page by selecting "Exit to Treatment Plans" next to the "Exit" button, then selecting "Exit". You can also enter the Client Intake page from the Open Treatment Plan screen. If you enter from the Open Treatment Plan screen, then by default "Exit to Treatment Plans" will be selected. After creating a client and now entering the Open Treatment Plan screen, the client you just created is selected by default. Select the treatment plan type you would like to use for this client then select "New Treatment Plan". For more information on using the Client Intake and Administration, please see the Client Intake and Administration section of this help document. Searching For a Current Client You can search for existing AccuCare clients by last name, social security number, or client reference ID. Enter the text you would like to search for in the "Begins with or matches" field and select if you would like to search for clients "with" or "without" the selected treatment plan type. By default, searching for clients "with" the selected treatment plan type is selected. To begin the search, click on the "Search" button. Optionally you may choose to display all clients with a selected treatment plan type by clicking on the "Display All" button. You can only click on "Display All" when there is no text in the "Begins with or matches" field and searching for clients "with" the selected treatment plan type is selected. If searching for clients "without" the selected treatment plan type is selected, the "Display All" button is disabled, as displaying all clients without a particular treatment plan type could potentially take a very long time to load. Currently the search functionality is only implemented in the Open Treatment Plan, Open Assessment, and Client Intake areas AccuCare, but plans are being made to implement this throughout the rest of the program. 1. You can enter your own statements into the problem, goal, objective and method boxes by typing them in via your keyboard. 2. You can choose from a group of Sample Plans. There are plans designed for 48 addiction, mental health, dual diagnosis and sample DSM-IV plans. Choose the appropriate plan for your client and select "Use." This will pull that plan into the "working" treatment plan screen. Select "Close" to add this plan to the client's file. 3. You can create your plan from a list of sample statements. Position your cursor inside the statement box where you want to work and choose "Sample Statements." This will take you to the list of available statements. You can search for topic areas by scrolling through the "Category" list. A Subcategory list has been added to expedite the search process. Select the statement you want to use and choose "Use." This will pull the statement into the developing plan. The goal, objective, and method areas allow you to enter a beginning, target, and completion date. 4. For clients who have a completed AccuCare assessment, a treatment plan can be automatically developed based on the severity scores. Choose the button titled "Severity/ATGS." This will list any problem areas identified in the assessment. Select the problem area for which you want to create a treatment plan and the software will generate one for you. Once you have developed your plan, select the "Save" button on the right side of the screen. Doing so will activate other buttons, including: Strengths. This is an open text field that allows you to enter a client's strengths. Select "Strengths" and begin typing in the text box. Information entered here will print at the top of the client's treatment plan. Limitations. This is a text field that allows you to enter a client's limitations. Select "Limitations" and begin typing the text box. Information entered here will print at the top of the client's treatment plan. Edit Plan. This feature allows you to modify the treatment plan that is currently on the screen. Use the Edit mode to change voice, add or delete objectives, or modify any of the statements in the current treatment plan. Next Plan. Use this button to view additional plans that have been created for the current client. Prior Plan. Use this button to view previous plans that have been created for the current client. Add Obj. Select this button to add additional objectives to the problem and goal areas. This will allow you to add an entire new set of objectives and subsequent method statements. Next Obj. Use this button to view additional objectives that have been created in the current treatment plan. 49 Prior Obj. Use this button to view previous objectives that have been created in the current treatment plan. Delete Plan. This button will allow you to delete the current plan from the client's file. Close. This button will save the information and close the page. To view a client plan: Choose the client whose plans you want to review. Select the treatment plan from the box titled "Treatment Plans." Select “Modify Treatment Plan” to show the Treatment plan information. Treatment Plan Review (from Treatment Plan Menu) Allows Outcome/Modification notes to be added to each treatment plan that was created for the client. It also allows a summary note of the treatment plans. If several treatment plans are developed, the Treatment Plan Review will contain all Treatment Plans that have been developed up to the entered date. Add Review. Select to add another review. Modify Review. Select to modify an existing review. Delete Review. Select to delete an existing review. Preview Report. Select to view an existing review. Print Report. Select to print a hard copy of the review. Exit. Select to exit the Treatment Plan Review screen. Statements (from Treatment Plan Menu) Problem Statements, Goal Statements, Objective Statements, and Method Statements (from Treatment Plan Menu): These menu items will provide you with an opportunity to customize your statement areas. Select the area from the Treatment Plan Menu and you will be offered a list of categories and subcategories. The categories are designed to provide you with an efficient way to develop a treatment plan around certain issues. The subcategory box will display a more highly defined list of issues within each category type. Use the following menu items to create custom statement lists: Add. Select "Add" and choose the type of statement: "Addiction," "Mental 50 Health," or "Dual Diagnosis." Tab to the empty field box and begin typing your statement. Select "Save" to add the statement to the end of the statement list. Edit. Choose the statement you want to edit and choose "Edit." That statement will appear in the field box. Modify the statement using your keyboard. Selecting "Save" will modify the statement. Delete. To remove a statement from the current list, highlight that statement and select "Delete." Print. This option will allow you to print a hard copy of the statements. You have the option of printing all statements or printing them by category/subcategory. Assign to Category. Use this button to assign or reassign a statement to a category. To categorize a statement, select the statement and choose "Assign to Category." This will pull that statement into the category set-up screen. A list of categories/sub-categories assigned to that statement will appear in the box towards the bottom of the screen. Remove. To remove a statement from a category/subcategory, check the box next to the category and select "Remove." Include. To add a statement to a category/subcategory, choose a category/subcategory from the pull-down boxes toward the top of the screen. Highlight the category/sub-category and select "Include." Select "Save" to save all changes. Sample Plans (From Treatment Plan Menu) Entering the "Sample Plans" from the treatment plan menu will allow you to create custom sample plans. You will be provided with the following options: Add. Use this option to add a sample plan to your current list. Select "Add" from the menu at the bottom, right side of the screen. Create your plan by typing in your own statements or selecting from the list of sample statements. To create your plan using sample statements, highlight the problem area box and select "Sample Statements." Follow instructions from Create/View Treatment Plan on how to use "Sample Statements," "Add Obj.," "Next Obj.," "Prior Obj.," "Delete Obj.," and "Edit." Set DSM-IV. To create a plan for a specific DSM-IV code, select "SET DSM-IV." Select the code to attach to a sample plan and choose "OK." To remove a code from a sample plan, select "Remove." A list of sample plans using DSM-IV codes can be found by clicking in the box labeled "DSM-IV Samples." Category-Sub-category (From Treatment Plan Menu) 51 This menu item will allow you to modify or add to your categories or subcategories: Add Category. Select "Add Category" and type in the new category name. Select "Save" to add the category to the list or "Cancel" to delete the current addition. Edit Category. Highlight the category to edit and select "Edit Category." The category will appear highlighted in a field box titled "Category/Sub Category." After making your revisions, select "Save." Add Sub Category. Highlight the category in which to add the sub category. Select "Add Sub Category" and type the sub category title into the highlighted box. Select "Save" to add the sub category to the chosen category. Edit Sub Category. Select the category and sub category to edit. Choose "Edit Sub category" and modify it from the highlighted categories/sub categories field box. Treatment Service Reviews The Treatment Services Review (TSR) is a brief (five- to 10-minute) structured interview designed to provide information on the type, amount and efficacy of services provided (directly or indirectly) to a substance abuse patient by his/her treatment program. The interview is designed for administration by a trained technician on a weekly basis. The treatment services are divided into seven problem areas typically found among substance abusers, which may be addressed during the course of rehabilitation by most programs. These include medical condition, employment/support, alcohol and drug use, legal status, family relations and psychiatric function. The TSR is designed for use in conjunction with the Addiction Severity Index (ASI). The ASI is also a structured interview designed to assess the type and severity of problems in substance abusers prior to and following treatment. The ASI is therefore designed to evaluate the treatment problems of a substance abuse patient at the start of treatment and to serve as the basis for the initial treatment plan. Since the ASI can be readministered following treatment, it offers the opportunity for the treatment evaluator to assess whether and to what extent there has been change in the patient's problems by the completion of treatment and at subsequent follow-up points. Thus, while the ASI provides a valid measure of the substance abuser, there has been no standardized method of measuring the treatment process itself or the degree to which the various services provided by treatment programs are associated with patient improvement. The TSR was therefore developed to fill the need for: 52 1. an ongoing record of the number and types of services provided to substance abuse patients during treatment. This is seen as necessary for cost-effectiveness determinations and as a means of monitoring the proportion of the patient population that actually receives the available services. 2. a during treatment evaluation of the extent to which the problems identified at admission are actually addressed over the course of treatment and the rate at which these identified problems show change during treatment. General Issues It should be recognized that in this attempt to measure the nature, amount and efficacy of treatment services, it was necessary to choose between competing perspectives in several important areas and these bear discussion as a means of justifying the particular questions employed in each of the problem areas. It is possible to measure the nature of treatment offered within a program in several ways. Some have performed detailed interviews with treatment providers and treatment directors and others have measured the activities of a treatment program during selected time periods ranging from a day to a month. These measures provide an indication of the treatment philosophy of a program, the services available and the activities performed, and all of these are important. In the TSR we have elected to measure the treatment provided by a treatment program through weekly interviews with individual patients within the program. While it is recognized that this offers only one, possibly biased perspective, we feel it is potentially the most reliable data available and offers several measurement advantages. First, we felt that the patient is the best source of information on the types and amounts of treatment actually received. For this reason, we selected a time period (past week) that promotes easier recall and more reliable data. Further, the interview is divided into problem areas that correspond to those areas initially assessed through patient interviews at admission by the ASI. Data from this instrument indicates that these problems can be evaluated reliably and accurately through the structured interview process and we felt that the same techniques (often the same questions) could be repeated during the course of treatment. Second, it is possible through repeated interviews with the patient to measure changes (in type, amount and intensity) of the treatment provided and the effects of that treatment on the patient. Finally, just as patient populations are characterized by summarizing data from individual patients, we felt it would be possible to characterize treatment activity at the treatment program level by summarizing treatment activity for the individual patients in treatment. General Directions 53 The Interview Process This form is designed to be administered by a careful, considerate interviewer with a sincere interest in recording the current status of the patient and the number and types of services that he/she has received. The demeanor of the interviewer is very important in obtaining valid results, and care should be taken to develop an early and lasting rapport with the patient since these interviews will likely be repeated several times during treatment. It should be noted that an interview format was selected over a questionnaire format because of the advantages of being able to specify the meaning of each question, the ability to probe as a means of insuring patient understanding and because an interview conveys a more personal and important status to information than a questionnaire. Thus, despite the slight additional expense in staff time, we feel the weekly interview offers increased quality of information. Beginning the Interview. Prior to the start of the first weekly interview and at the initiation of each subsequent interview, the interviewer should assure the patient that: 1. the interview will take only a few minutes 2. you want him/her to try to recall as accurately as possible 3. the answers are important and that he/she should feel free to take their time to give the best estimates possible 4. they can ask for further clarification for each question 5. their answers will be confidential (i.e., not divulged to the clinical staff) Judging an accurate response. There are two major reasons for a response to be inaccurate: failure to understand and a desire to misrepresent. There are means to address each of these within the interview process. Failure to understand is a common cause of error in interviews, particularly if the patient is impaired in any way (distracted with medication concerns, in pain or withdrawal discomfort, cognitively compromised). The interviewer must judge the level of understanding in the early responses to the questions and should make an appropriate adjustment. The patient may be asked to try to concentrate more. This should, of course, be done tactfully and supportively, reminding the patient that the interview is short and that you are " . . . not very far from the end." If this is not successful, the interview can be postponed to accommodate a temporary inconvenience. This may enable better concentration and more valid data at a later date. In this case the patient should be reminded that you will return or recontact him/her and that, while you are happy to accommodate him/her, the information is important and necessary to obtain. In the event that the patient cannot concentrate or cannot understand the questions despite a reasonable level or repetition and rephrasing, the interview 54 should be discontinued in a supportive manner and the data discarded. There is no point in collecting data that are potentially inaccurate and confused. An interviewer's primary responsibility is to maintain the integrity and validity of the data. It is therefore a service to the evaluation process if these types of data are not included. Misrepresentation is common among substance abusers and can be a major problem in any evaluation effort. Misrepresentation will be increased if the patient feels: 1. his answers are not confidential (from the treatment staff as well as outside individuals and organizations) 2. that there are "right" and "wrong" answers 3. that the interviewer would be shocked, disapproving or sympathetic to a particular set of answers 4. that his answers will somehow affect the nature or amount of services available to him. The level of misrepresentation can be reduced by paying careful attention to these factors during the interviewing process. Prior to the start of the interview and regularly during the interview itself, the patient should be reminded of the purpose of the interview, that there are no right or wrong answers and that the information will not be divulged to treatment staff. Further, throughout the process the interviewer should maintain an interested and supportive but nonreactive demeanor. When the nature of the response to a particular question suggests a lack of candor, the interviewer should calmly remind the patient that the information is confidential and that you are simply interested in the services received during the past week. It is important to note that some proportion of patients will not respond to these efforts to build trust and to maintain candid responses. Misrepresentation can usually be spotted in the manner in which the question(s) are answered. When this is the case and the patient appears to be falsifying answers to a few items in a specific problem area, place an X in the block(s) to indicate that the question was asked but that the response(s) was not acceptable. An interview should be continued until the interviewer feels that more than a few items are inaccurate -in which case the interview should be terminated and the data discarded. Again, there is no value to inaccurate data and its inclusion will impair the evaluation process. What is a Significant Problem? In two sections of the TSR (Family and Psychiatric) the patient is asked the number of days that he/she has experienced a "significant problem." Though we have tried to define and delimit the parameters of a "significant problem" it should 55 be recognized at the outset that this will ultimately be a matter of judgment for the patient and the interviewer. The word "significant" is included in each of the problem areas in an attempt to reduce the total number of possibly problematic situations that could confront a patient to just those that could clearly warrant some type of intervention. Thus, in its most basic sense, a significant problem is one that could generally be regarded as a potential target of some form of intervention. Trivial problems in each of the seven areas and ones that are generally temporary in nature and subject to improvement (in most cases) without intervention should not be counted. Again this will require judgment on the part of the interviewer but some degree of subjectivity can be reduced by following these guidelines during the questioning: 1. emphasize the word significant in the question - suggest in each case that you are interested in issues that are " . . . really problems - ones that you might need some kind of help for." 2. when in doubt probe for the nature of the problems reported by the patient. Record these in the comments section. 3. if in doubt and the patient maintains that the issue is a "significant problem" to him/her, accept the statement and go on to consider the remainder of the items. Many of the problems that will be reported are due to the direct effects of alcohol or drugs and this will clearly be the only reason for their occurrence. These problems should be categorized only under the alcohol and drug section (e.g. the person who reports his withdrawal cramps as a significant medical problem). Sometimes it is helpful to ask the patient "If you were to eliminate your use of drugs/alcohol, would you still have (have had) this problem?" This type of question will help to get at the important points to be used in making a decision to count or not to count a reported problem: 1. would there have been a problem (then or in the near future) without the influence of alcohol and drugs? 2. would a successful intervention that reduced or eliminated the alcohol/drug problem permit a return to a satisfactory situation in the affected area? It is more likely that the problems that are reported will be a combination of alcohol/drug and other problem areas and will not be clearly one or the other. Obviously these are more difficult to judge appropriately (e.g. the outpatient who has gotten drunk and hit his wife - thus being thrown out of his home). The interviewer should probe carefully in these cases, asking for the complete set of circumstances and antecedents. In the above case, if the outpatient had not had prior family problems (i.e. getting along with his wife, etc.) then this problem 56 would likely be characterized as an alcohol problem -- under the view that he would have continued satisfactory family life had he not gotten drunk and that a successful intervention for the alcohol problem alone will enable a return to an acceptable family situation. However, if in the above case the outpatient had found the family and home life unacceptable regardless of the alcohol use, it would have been considered a family problem -- under the view that, despite the clear involvement of alcohol, he could not have gone on in his family/home situation for much longer regardless of the alcohol and further, that improvement in the alcohol problem alone would not alleviate the family situation. Again, these are judgments that require some probing. In the event that no clear determination can be made, count the problem in the area that it has been reported. What is a "significant discussion" with a treatment provider? Again, the word "significant" has been included to eliminate frivolous or superficial conversations that only marginally address the problem area. In general, the significance of a discussion is not measured exclusively by the length of the conversation but by its impact on the patient. The subjectivity involved in this area will be reduced by employing the following guidelines: 1. emphasize the word "significant" in the question -- suggest in each case that you are interested in discussions that are " . . . directed at solving or helping the problems identified -- a discussion that made you think, that changed the way you look at a problem, that gave you new idea or insight." 2. when in doubt probe for the nature of the discussions reported by the patient. Record these in the comments section of each problem area. 3. if still in doubt and the patient maintains that the discussion was "significant" to him/her, accept the statement and go on to consider the remainder of the items. Often a session with a treatment provider will cover a range of problem areas. Please note that a single discussion could have "significant" impact on several of the patient's problems and if this is the case, this single discussion should be counted in each of the areas in which it actually had "significant" impact. For example, a counseling session that lasted an hour and that challenged the patient's perceptions of his family problems, provided support, encouragement and suggestions for his efforts to remain drug free and developed a plan for seeking employment should be counted three times as a significant discussion in the areas of drug use, employment and family problems. Again, it will be important to probe the content of the sessions and solicit the patient's impression of the significance of each content. 57 An additional issue is the determination of exactly who the patient had a discussion/session with. Especially in the early days of treatment, it is possible that a patient will not know the title or name of each staff member. Thus, while the patient may say he had a discussion with a "nurse" it may actually have been a social worker or a physician. The interviewer is expected to use judgment in probing for accurate answers to these questions. If it is not possible to be sure whether the patient had a discussion with a counselor or a physician, then the fact that a discussion occurred should be recorded under the "significant discussion" section under the individual session. However, the interviewer should not guess with whom the discussion actually occurred. It is equally possible that a patient may report "talking to my counselor one day last week - I don't remember which day and I'm not sure what we talked about." In this case, despite some certainty that a conversation actually occurred - there is not evidence that the content had a significant impact on any problem area and this discussion should not be counted in any problem area. Please Note: In the case of group discussions, these should only be counted if the patient reports that the group session has had an impact on his/her problem. It is not necessary for a patient to discuss his/her own problems. Further, it is not absolutely necessary for the patient to say anything during group (although this is one way of probing for impact and significant) for the session to have had an impact. The interviewer should assess, through probes, whether the patient felt the group session had an impact on his/her problem but should accept his/her report of whether it was a "significant discussion" in most cases. If the patient attended a discussion group pertaining to a problem that he/she didn't have (e.g. an alcoholic attending group therapy or discussions about drug abuse) and it didn't pertain to his problem -- then do not count this as a significant discussion. In some cases the patient will indicate that he/she had a significant discussion about a legitimate treatment issue with a family member or a fellow patient (particularly in inpatient settings). Clearly, these discussions can be very therapeutic and the patient should not be made to feel that they are secondary in importance. However, to count these kinds of discussions on this form would introduce substantial additional variability into an already judgment-laden situation. For this reason we have decided to count only those discussions that involve a treatment provider from a recognized treatment or intervention organization. One exception to this is a significant discussion with an AA, NA or CA sponsor. These discussions will be counted since the sponsor is recognized as having a clear role in the patient's recovery and those interactions can often have substantial impact on that recovery. What is an "In-Program" versus and "Out-Program" service? In all areas of the TSR the patient is asked to report whether the services received were from his "program" or were from some other agency, organization 58 or individual. The reason behind these questions is simple. If we want to determine if services received are correlated with problem improvement, then it will be necessary to include the total number and types of services received, regardless of the source. It is, however, important to note that out-program services should only be counted if they are from a service organization or individual associated with a service organization -- not simply friends or relatives that discuss the patient's problems with him. This distinction usually will not apply in an inpatient or residential program but can be an important distinction for outpatient programs that evaluate and refer clients to different types of services. The following points will be helpful in making this judgment. Program Definition. The "program" should be considered all of the units, wards, clinics, etc. that fall under the same department (usually psychiatry or family medicine) and practice coordinated care primarily for the problems of substance dependence. Thus, under this definition, inpatient and outpatient substance abuse treatment clinics under the same medical department could be considered as one "program" even if one treats primarily alcohol dependence and the other treats primarily drug dependence. However, notice that while an inpatient drug abuse treatment unit located within a medical hospital could be considered part of the same "program" as an outpatient alcohol treatment unit (if administered by the same general management) even though they are literally miles away, the cardiac care unit of that hospital in which that inpatient drug treatment unit is located would not be considered part of the "program" even though it is located only a few yards from the substance abuse unit. It is recognized that these additional guidelines will not solve all of the questions regarding program definitions. These are guidelines that we have found helpful, and each facility is urged to agree on the actual units, wards, sections, etc. that will be defined as the "program" at that facility. This strategy of adopting a single local convention regarding the program definition is the best way of avoiding confusion. Thus it will be an important part of training for each potential interviewer to be aware of the local convention regarding "program" definition. What services does the "program" get credit for providing? Obviously all services provided by the personnel employed in a treatment program or on the property of the program are automatically credited to that program. However, many programs refer patients outside the treatment setting for one-time-only evaluation services (e.g. psyche testing, X-ray, employment evaluation) as well as some ongoing services (employment training, psychotherapy, AA). For the sake of convention, we have decided to report as "program services" those services that are contracted or paid for by the program, regardless of whether they are on program property. For example, many 59 programs will employ a laboratory service to analyze urine samples, or a psychologist to do educational or personality testing, or a counselor to run an offsite AA program. All of these and other similar examples will be counted as "InProgram" services. Services which are received by the patient that are paid for by separate funds (e.g. city, state, NIAAA, HEW, etc.) including the patient's personal costs or his insurer's costs, will be counted as "Out-Program" services. It is important to note that these will be considered "Out-Program" services even if they were referred or initiated by the program -- since the program does not pay for them. In Summary The "program" includes all units, wards and clinics: a. providing substance abuse treatment (alcohol or drug) b. under the same departmental administration "In-Program" services are: a. all those provided on site(s) b. all those paid for by the program, regardless of site When in doubt, please adopt standard, local conventions for how these services will be counted. SPECIFIC DIRECTIONS BY PROBLEM AREA PLEASE NOTE: THERE SHOULD BE NO BLANKS ON THE COMPLETED FORM. EACH QUESTION SHOULD HAVE EITHER A VALID RESPONSE OR THE LETTER "X" TO SIGNIFY AN INVALID RESPONSE (DUE TO EITHER A FAILURE TO COMPREHEND OR SUSPECTED MISREPRESENTATION) Demographic Data Name - Please print the full name of the patient, starting with the last name. Date - Month/Day/Year I nterviewer - Please print the interviewer's name or local code number ID # - Please print the local identification number for the patient in this space. Week # - Please print the week of treatment that you are measuring, not the day of the week you are asking questions. 60 Days Attending Program - Self explanatory Medical Problems 1. Days of physical medical problems. Ask the patient to tell you the number of days he/she experienced any type of physical medical problems during the past week. These would include pain, disease, disability, etc. Only significant problems that were truly bothersome to the patient should be counted. Temporary, insignificant problems from colds, flue or sore muscles should not be counted. Do not count days of problems that were due simply to alcohol and/or drug withdrawal effects. Do not count days of psychiatric or emotional problems as these will be discussed in other sections of the TSR. 2. Days hospitalized. Ask the patient for the number of days in which he/she was treated as an inpatient in a hospital or medical setting. Please note that this item requires that the patient be admitted to the hospital, not just a medical appointment at a clinic or ward in an inpatient setting. Use the general guidelines for determining whether the visits or services were "InProgram" or "Out-Program." 3. Days received a medication as prescribed. It should be stressed that this medication should be for physical medical problems only -- detoxification, antagonist or maintenance medications are recorded in the alcohol/drug sections while psychiatric medications are recorded in the psychiatric section. Multivitamins should not be counted. Further, the medication must be both prescribed and actually taken. Record the number of times the medication was actually taken, not just the number of times it was prescribed. Please note that it is not necessary to count the number of different prescriptions or drugs taken nor the number of times per day the medication was taken as prescribed. Use the general guidelines for determining whether the visits or services were "In-Program" or "OutProgram." General Notes for Questions four to six: a. These questions refer to the number of times during the past week -- not the number of days. Multiple medications or sessions per day should be recorded in each case. b. Often a program will refer a patient to another facility or section of the facility for medical care (to an admission physician or to a medical specialist such as a radiologist, these visits should be counted here. Use the general guidelines for determining whether the visits or services were "In-Program" or "Out-Program." c. Admission physicals should be counted in this section under the category of person(s) that administered the exam. 61 d. HIV (AIDS) testing and counseling sessions should be counted in this section as medical treatments and recorded under the type(s) of practitioners who provided the service. 4. Times seeing a physician. It should be emphasized that these visits should be for the purpose of obtaining care for a physical medical problem -- not simply beginning a detoxification or maintenance treatment. If the physician is a psychiatrist but is providing medical care for a physical problem, that visit should be recorded here. If the session was also devoted to psychiatric issues and this was also a significant part of the visit, this should be counted again in the psychiatric section. Note: HIV/AIDS counseling and testing sessions performed by the physician should be counted here. 5. Times seeing a nurse, nurse practitioner or physician's assistant. Same rules apply as for physician. It should be emphasized that these visits should be for the purpose of obtaining care for a physical medical problem -- not simply obtaining a medication dosage (see question five). 6. Significant discussion. Record the number of times participating in a discussion that was pertinent to the patient's medical problems, including HIV/AIDS concerns, with program members other than the medical staff. These discussions should be recorded separately for individual sessions (with a member of the program staff) and group sessions. Discussions recorded here should not include medical personnel since visits to these individuals will be recorded in questions four and five. Only discussions with staff from the program or another service organization should be recorded (not family and friends that he/she was talked with). Employment/Support Problems 1. Days paid for working. Include all days that the patient was paid for working. Each paid employment day should be counted regardless of whether the patient worked only part-time (less than eight hours). If a patient was on paid vacation or approved and paid sick leave, these days should also be counted as work days since they were earned through employment. Finally, employment days should also be counted even if the job was informal (under the table) -- that is, work with small businesses or individuals that would not be recorded on formal pay records. This does not mean the commission of illegal acts. 2. Days of education or training. Record all days the patient spent in an approved or official education or training program -- one that would lead to a degree or certificate. Use the general guidelines for determining whether the visits or services were "In-Program" or "Out-Program." General Notes for Questions three to five: 1. These questions refer to the number of times during the past week -- not 62 the number of days. Multiple meetings or sessions per day should be recorded in each case. b. Often a program will refer a patient to another facility or section of the facility for employment counseling and/or skill training. These visits should be counted here. Use the general guidelines for determining whether the visits or services were "In-Program" or "Out-Program." 3. Training, education, employment. These visits should be restricted to just those that were for the purposes of getting a job or the training/education that would lead to a new or better job. Record those visits to a staff member or agency whose primary duties are dedicated to employment counseling and other employment or educational services (employment specialist) separately from visits to a general counselor or social worker who would perform a full range of services for the patient. 4. Unemployment compensation benefits. These visits should be restricted to just those that were for the purpose of obtaining social service benefits to compensate the patient other than through employment. Welfare, disability compensation, temporary housing, emergency relief, social security compensation visits should all be counted here. Record those visits to a staff member or agency whose primary duties are primarily dedicated to benefits counseling (benefits specialist) separately from visits to a general counselor or social worker who would perform a full range of services for the patient. 5. Significant discussion. Record the number of times participating in a discussion that was pertinent to the patient's employment problems with program members other than employment counseling/skill development staff. These discussions should be recorded separately for individual sessions and group sessions. Discussions recorded here should not include employment/training personnel since visits to these individuals will be recorded in questions three and four. Only discussions with staff from the program or another service organization should be recorded (not family and friends that he/she has talked with). Alcohol Problems 1. Days drinking. Record all days that the patient drank any alcohol, regardless of the amount. 2. Days intoxicated. Record just those days that the patient reports having been intoxicated ("getting a buzz," "getting high"). Please Note: This question will require probing in the event that the patient is tolerant to alcohol and/or if the patient has used drugs and alcohol together. A tolerant (dependent) alcoholic may correctly say that he/she did not get high or 63 drunk, simply because of the tolerance. If this is the case, we have adopted the convention that three or more drinks in one hour will be recorded as intoxication. In the case of joint use of the alcohol and drugs the interviewer should, with the help of the patient, try to determine the source of the intoxication. If it remains unclear after probing, the intoxication should be counted in both the drug and alcohol sections. 3. Days spent in inpatient treatment. Record the number of days spent in any type of inpatient treatment for an alcohol problem. Note: Patients may have been treated as an inpatient for both alcohol and drug problems. If so, their inpatient status should be recorded both under the alcohol and drug sections. On the other hand, if a patient is an inpatient at a combined alcohol and drug program and he/she has only an alcohol problem, his/her status should be recorded only under the alcohol section. Note: many patients receive alcohol treatment as part of primary treatment for psychiatric or medical problems. Days counted here should be counted only if the primary treatment focus for the ward or program was substance abuse. Use the general guidelines for determining whether the visits or services were "In-Program" or "Out-Program." 4. Detoxification medication. The medications should be for the purpose of detoxification -- to reduce withdrawal symptoms and to increase the safety/comfort of the withdrawal process. Medications prescribed to address sleep and/or mood disorders that accompany the withdrawal process may be counted. However, probe to determine if these medications have simply been continued to address a more prolonged problem of anxiety or sleep disturbance. Multivitamins, though often given for detoxification supplementation, should not be counted. Typically, the medications used will be benzodiazepines (usually Serax or Librium) and the course of the medication regimen for detoxification is generally three to seven days following termination of alcohol. Use of different medications or a longer course of medication is usually (not always) indicative of a different problem and may be recorded elsewhere (i.e., medical or psychiatric). Use the general guidelines for determining whether the visits or services were "In-Program" or "Out-Program." 5. Medication to prevent drinking. These medications are almost always prescribed following the detoxification period and are designed to produce an unpleasant (headache, vomiting) reaction when alcohol is ingested. By far the most frequently prescribed "blocking" or "antagonist" medication is Disulfiram or Antabuse. Calcium carbimide may also be prescribed. Use the general guidelines for determining whether the visits or services were "In-Program" or "Out-Program." 6. Blood alcohol test. Count the number of times the patient has had his blood alcohol measured using a breathalyzer or other technique. Use the general guidelines for determining whether the visits or services were "InProgram." 64 General Notes for Questions seven to 10: a. These questions refer to the number of times during the past week -- not the number of days. Multiple meetings or sessions per day should be recorded in each case. b. Often a program will refer a patient to another facility or section of the facility for AA, 12 Steps or even medication; these visits (if they have been based on referrals from the treatment program) should be counted here. Use the general guidelines for determining whether the visits or services were "In-Program" or "Out-Program." 7. Alcohol education. This is a session with the primary purpose of providing medical and/or psychological education about alcohol and its effects. AA, group therapy, and 12-Step meetings should not be counted here since their purpose is much broader. Film sessions regarding the problems of the alcoholic, such as denial, relapse, etc., may be counted here. 8. AA and 12-Steps. These meetings should be counted together since they have largely the same purpose. Remember, AA and 12-Step meetings that are not located on the treatment program are still counted. 9. Relapse prevention. Relapse prevention meetings refer to the use of specific behavioral and cognitive techniques designed to prepare the patient for situations that will trigger the desire to drink in the natural environment. In order to be counted here, the meeting or session must be devoted to these techniques rather than simply a discussion of the natural environment following treatment. It should be noted that many programs hold generic relapse prevention meetings for both alcohol and drug problems/patients since the problems of readjustment are quite similar. If the relapse prevention meeting is generic in nature and the patient in question has only one of the two problems (drug or alcohol), then his visit should be counted in only one place on the TSR (either alcohol question nine or drug question nine). If the meeting is generic and the patient has problems with both drugs and alcohol, then the visit should be counted in both places on the TSR. 10. Significant discussion. Record the number of times participating in a discussion that was pertinent to the patient's alcohol problems with program members other than in the meetings and sessions recorded in items seven to nine. These discussions should be recorded separately for individual sessions and group sessions and for "In-Program" vs. "OutProgram" visits. Discussions recorded here can be with any staff member but should not include the sessions counted in items six to eight since visits to these individuals will have been recorded in those items). Only discussions with staff from the program or another service organization should be recorded (not family and friends that he/she has talked with). 65 Note: significant discussions with the patient's AA sponsor should be counted here. Drug Problems 1. Days of drug use. Record all days that a subject used an illicit drug or a prescription drug in a non-prescription manner -- that is, in an abuse manner. 2. Days spent in inpatient treatment. Record the number of days spent in any type of inpatient treatment for a drug problem. Note: Patients may have been treated as an inpatient for both alcohol and drug problems. If so, their inpatient status should be recorded both under the alcohol and drug sections. On the other hand, if a patient is in inpatient at a combined alcohol and drug problem and he/she has only a drug problem, his/her status should be recorded only under the drug section. Note: Many patients receive drug abuse treatment as part of primary treatment for psychiatric or medical problems. Days counted here should be counted only if the primary treatment focus for the ward or program was substance abuse. Use the general guidelines for determining whether the visits or services were "In-Program" or "Out-Program." 3. Detoxification medication. The medications should be for the purpose of detoxification -- to reduce withdrawal symptoms and to increase the safety of the withdrawal process. Medications prescribed to address sleep and/or mood disorders that accompany the withdrawal process may be counted. However, probe to determine if these medications have simply been continued to address a more prolonged problem of anxiety or sleep disturbance. Multivitamins, though often given for detoxification supplementation, should not be counted. Typically the medications used will be methadone or Clonidine (for opiate detoxification), Phenobarbital (for barbiturate detoxification) or Desipramine (for cocaine detoxification). The course of the medication regimen for detoxification is generally three to seven days following termination of the drug. Use of different medications is usually (not always) indicative of a different problem and may be recorded elsewhere (i.e., medical or psychiatric). Please note: some of the same medications that are used to detoxify are also used in maintenance (e.g., methadone, desipramine). Be sure to probe for the nature of the medication use; record maintenance medications in Item three. Use the general guidelines for determining whether the visits or services were "In-Program" or "Out-Program." 4. Maintenance Medication. These are medications designed to stabilize a patient's moods and reduce craving for the problematic drug. The two most widely used maintenance medications are methadone and LAAM for opiate maintenance. Use the general guidelines for determining whether the visits or services were "In-Program" or "Out-Program." 5. Medication to block drug effects. These medications are almost always 66 prescribed following the detoxification period and are designed to reduce the desire for drugs or to block their reinforcing effects. By far, the most frequently prescribed "blocking" or "antagonist" medication is naltrexone or Trexan for opiate use, Desipramine for cocaine use and Sertraline for benzodiazepine use. Use the general guidelines for determining whether the visits or services were "In-Program" or "Out-Program." 6. Drug screening test. Count the number of times the patient has had his/her recent drug use measured using a urine test, blood test or (sometimes) a hair analysis. NOTE: HIV/AIDS screening tests should be counted in the medical section. Use the general guidelines for determining whether the visits or services were "In-Program" or "Out-Program." General Notes for Questions seven to 10: a. These questions refer to the number of times during the past week -- not the number of days. Multiple meetings or sessions per day should be recorded in each case. b. Often a program will refer a patient to another facility or section of the facility for NA, CA or even medication; these visits (if they have been based on referrals from the treatment program) should be counted here. Use the general guidelines for determining whether the visits or services were "In-Program" or "OutProgram." 7. Drug education. This is a session with the primary purpose of providing medical and/or psychological education about drug use and its effects. NA, CA and group therapy meetings should not be counted here since their purpose is much broader. Film sessions regarding the problem of drug users, such as denial, relapse, etc., should be counted here. 8. NA and CA. Narcotics Anonymous and Cocaine Anonymous meetings should be counted together since they have largely the same purpose. Remember, NA and CA meetings that are not located at the treatment program are still counted; further, if they are conducted by program personnel or personnel hired by the program for that purpose, they are counted as In-Program meetings. 9. Relapse prevention. Relapse prevention meetings refer to the use of specific behavioral and cognitive techniques designed to prepare the patient for situations that will trigger the desire to use drugs in the natural environment. In order to be counted here the meeting or session must be devoted to these techniques rather than simply a discussion of the natural environment following treatment. It should be noted that many programs hold generic relapse prevention meetings for both alcohol and drug problems/patients since the problems of readjustment are quite similar. If the relapse prevention meeting is generic in nature and the patient in question has only one of the two problems (drugs or alcohol), then his 67 visit should be counted in only one place on the TSR (either alcohol question nine or drug question nine). If the meeting is generic and the patient has problems with both drugs and alcohol, then the visit should be counted in both places on the TSR. 10. Significant discussion. Record the number of times participating in a discussion that was pertinent to the patient's drug problem with any program members other than in the meetings and sessions recorded in items seven to nine since visits to these individuals will have been recorded in those items. Only discussions with staff from the program or another service organization should be recorded (not family and friends that he/she has talked with). Legal Problems 1. Days incarcerated. Enter the number of days the patient spent in jail, detention center, holding area or police lockup. This does not mean simple arrest; it means being held or incarcerated for at least the majority of a day and/or overnight. 2. Days of illegal activity. Enter the number of days the patient engaged in crime for profit. Do not count simple drug possession or use. However, do include any crimes committed for the purpose of obtaining drugs. General Notes for Question three: a. This question refers to the number of times during the past week -- not the number of days. Multiple meetings or sessions per day should be recorded in each case. b. Often a program will refer a patient to another facility or section of the facility for legal counseling; these visits should be counted here. Use the general guidelines for determining whether the visits or services were "In-Program" or "Out-Program." 3. Contacts with justice system. Many substance abuse patients have a range of legal problems confronting them concurrent with treatment. Often, treatment programs will assist the patient. Record under "In-Program" the times a program staff person contacted any member of the legal system (police, lawyer, parole/probation, court officer, etc.) for the purpose of assisting the patient with a legal matter. These visits should be broken down by the nature of the contact -- letter, phone call, visit. Record under "Out-Program" any contact with the legal system made either by the patient (unaccompanied by a program employee) or by a member of some 68 other organization or agency. 4. Significant discussions. Record the number of times participating in a discussion that was pertinent to the patient's legal or criminal problems with treatment or service providers other than in the meetings and sessions recorded in item three. These discussions should be recorded separately for individual sessions and group sessions for "In-Program" vs. "Out-Program" discussions. Family/Social Problems General Introduction. The family and social problems section of the TSR (and the ASI) are among the most difficult to standardize due to the inherent complexity of the situations, the interactions of alcohol and drugs and the different normative situations faced by the patients. For example, the definition of who is a family member is by no means uniform. Often, a patient will have been raised by, and feel close to a step-parent, grandparent, aunt or even a neighbor -- sometimes not seeing his/her biological parents until well into their teenage years. The marital relationships can be even more difficult to judge, as in the case where a patient is married to one woman, has been living with another for an extended period of time, but has become recently involved sexually with another. As a general rule, a family member will be someone with whom the patient has had a longstanding, supportive, reciprocal relationship. This will not be restricted to blood or marital relatives. A second issue is the definition of a problem. A large number of patients will report being separated from a loved one and being depressed about it. For the purposes of this form, we will count this as an emotional problem (in the psychiatric section) and we will restrict our definition of family/social problems to those problems that arise through contact or interaction. This means that a patient cannot have a "problem" with a family member during the past week unless they have had some interaction. Obviously, this will be very difficult to judge in those cases where the patient has been ejected from his home due to family problems but, because of this, has been out of the family environment over the past week. If the patient has tried to make contact and this was refused or rebuffed, this should be counted in this section. If no attempt at contact was made, then we have taken the position not to record a family problem and the problematic moods and feelings that the patient is experiencing are best recorded under the psychiatric section. Of course, this is not intended as the "correct" definition of family/social problems. Many other equally tenable definitions could have been used. We have opted for this definition since it is amenable to measurement and is consistent with the ASI definition in the family/social section. 1. Days of problems. Be sure to stress that you are interested in the number 69 of days the patient had problems in getting along with family members, friends, and acquaintances (e.g., neighbors, co-workers, etc.). Do not count loneliness and boredom here (see below). Stress that these should be significant problems, not simply misunderstandings or a brief, cross word. Do not include problems that were related directly to the use of, or withdrawal from, alcohol or drugs; these problems should be counted under the alcohol and drug sections. In general, if the problem would not have occurred except for the drug/alcohol problem, then it should not be counted here. Please follow the guidelines specified in the introduction of the manual. 2. Days of loneliness/boredom. Record the number of days that the patient experienced significant periods of loneliness (the inability to connect with other people, to make or keep friends) and/or periods of boredom where the patient had nothing meaningful or interesting to do. Inactivity and lack of personal contact are not sufficient to be counted as loneliness or boredom. These periods should be bothersome or problematic for the patient. Stress that you are interested in extended parts of the day, not merely short periods within a generally satisfactory day of activities. General Notes for Questions three and four: a. These questions refer to the number of times during the past week -- not the number of days. Multiple meetings or sessions per day should be recorded in each case. b. Often a session in this area will cover more than one topic (e.g., marital, family and social relationships). These visits should be counted for each of the areas where there has been a significant impact on the patient (please see guidelines in the introduction of this manual). c. Patients and their families are often referred outside the program for services of this nature (marital therapy, couples counseling, counseling about a problem child, etc.) Please record these sessions separately for "In-Program" and "OutProgram" locations. 3. Family session: family present. Please record each session or discussion that the patient had with a treatment provider that focused on the family or marital problems of the patient -- and which included a member of the patient's family. This could include the full family or simply couples therapy. Record those visits to a staff member or agency whose duties are primarily dedicated to family or couples counseling (usually a social worker, psychologist or nurse with special training and experience in family therapy issues) separately from visits to a general counselor who would perform a full range of services for the patient. 4. Family sessions: family not present. Please record each session or discussion that the patient had with a treatment provider that focused (at 70 least in part) on the family or marital problems of the patient -- but did not include a member of the patient's family (that is, a session in which the patient talked about his family problems but the family members were not present). Record those visits to a staff member or agency whose duties are primarily dedicated to family or couples counseling (usually a social worker, psychologist or nurse with special training and experience in family therapy issues) separately from visits to a general counselor who would perform a full range of services for the patient. Psychiatric/Emotional Problems 1. Days of problems. Be sure to stress that you are interested in the number of days the patient had significant emotional problems or "problems with your nerves." These problems would generally be depression, anxiety, cognitive confusion (i.e., getting your mind to do what you want it to), seeing or hearing things that aren't there, trouble controlling violent tendencies. Stress that these should be significant problems, not simply a brief period of emotional discomfort. Try to have the patient separate these reported problems from the emotional changes and mood swings that often occur associated with the use of, or withdrawal from, alcohol or drugs. These problems should be counted under the alcohol and drug sections. In general, if the problem would not have occurred except for the drug/alcohol problem, then it should not be counted here. Please follow the guidelines specified in the introduction section of the manual. 2. Days hospitalized. Record the number of days the patient spent as an inpatient on a ward or program where the primary treatment was for psychiatric/psychological problems. Note: Many patients receive psychiatric treatment as part of primary treatment for alcohol, drug or medical problems. Days counted here should be counted only if the primary treatment focus for the ward or program was psychiatric illness. Please record these sessions separately for "In-Program" and "OutProgram" locations. 3. Psychological testing. Record the number of times the patient was given either performance-based or paper and pencil testing for emotional or cognitive problems. This will not include vocational or education training -just tests designed to qualify emotional or cognitive function. IQ testing that occurs in the context of an employment or pre-employment evaluation should not be recorded here. However, if IQ testing is recommended in the context of a psychological evaluation of cognitive competence, it should be counted here. Please record these sessions separately for "InProgram" and "Out-Program" locations. 4. Psychiatric medication. Record the number of days any prescribed psychotropic medication was actually taken for symptoms such as depression, anxiety or hallucinations. The question is designed to document the incidence of symptoms severe enough to warrant medication in the opinion of a physician; therefore, the medication must 71 have been prescribed currently for the disorder in question. Use of a previously prescribed medication or for a different reason should not be counted. Note also that the days the medication was actually taken should be recorded, not just the number of days the medication was prescribed. Please record these sessions separately for "In-Program" and "OutProgram" locations. General Notes for Questions five and six: a. These questions refer to the number of times during the past week -- not the number of days. Multiple meetings or sessions per day should be recorded in each case. b. Often a session in this area will cover more than one topic (e.g., psychological and family problems). These visits should be counted for each of the areas where there has been a significant impact on the patient. (Please see guidelines in the introduction of this manual.) c. Patients are often referred outside the program for services of this nature (individual counseling, psychological testing, evaluation for medication, etc.) Please record these sessions separately for "In-Program" and "Out-Program" locations. 5. Relaxation training; biofeedback. Record the number of sessions that the subject practiced or rehearsed a form of behavioral therapy for relaxation such as biofeedback or relaxation training. The patient must have actually performed the therapy for it to be counted. While for many patients prayer has a relaxing quality, this should not be counted here. 6. Behavior modification. Record the number of sessions that the subject practiced or rehearsed a form of behavior therapy designed to provide insight to the patient's behavior, to illustrate common behavioral problems, etc. The patient must have actually performed the therapy for it to be counted. This item is designed to record behavioral treatments/therapies designed to address psychological problems, not simply alcohol/drug problems. Therefore, behavioral sessions devoted to relapse prevention should not be counted here, but should be counted in the alcohol/drug sections. Record those visits to a staff member or agency whose specialized duties are primarily dedicated to psychiatric counseling or therapy (usually a psychiatrist, social worker, psychologist or nurse with special training and experience in psychotherapy) separately from visits to a general counselor who would perform a full range of services for the patient. 7. Significant discussion. Record the number of times participating in a discussion that was pertinent to the patient's psychological/emotional problems with treatment providers other than in the meetings and sessions recorded in items two to five. These discussions should be 72 recorded separately for individual sessions and group sessions for "InProgram" and "Out-Program" visits. Other Services Addendum to the TSR This section of services and activities (as well as others that could be of local interest) may be included as an addendum to the standard TSR. The questions included here are not part of the standard form although they may be of use in specific applications. How many times in the past week have you: IN-PROG OUT-PROG 1. Received a session of recreation (active movement or play)? __/__ __/__ 2. Received a session where arts, crafts or hobbies were being taught? __/__ __/__ 3. Attended an event (sporting or entertainment event) not associated with alcohol/drug use? __/__ __/__ 4. Attended a patient government or organization meeting? (for example, an AA/NA organizational meeting) __/__ __/__ General Notes a. These questions refer to the number of times during the past week -- not the number of days. Multiple meetings or sessions per day should be recorded in each case. b. Often sessions will cover more than one topic. These visits should be counted for each of the areas where there has been a significant impact on the patient. (Please see guidelines in the introduction to this manual.) c. Patients are often referred outside the program for services of this nature (recreational activities, etc.). Please record these sessions separately for "InProgram" and "Out-Program" locations. 1. Recreation sessions. This item is designed to record the number of active sessions of recreation received by the patient -- for "In-Program" and "OutProgram." These should be scheduled sessions by a treatment provider or in the context of rehabilitation services provided by an agency or program. It is not simply a record of the number of basketball games played during the week. 2. Hobbies and crafts. Record the number of passive or sedentary recreation sessions received by the patient (hobbies, arts and crafts, etc). These 73 should be scheduled sessions by a treatment provider or in the context of rehabilitation services provided by an agency or program. It is not simply a record of the number of times the patient practiced his favorite hobby on his own. 3. Entertainment. Please record the number of entertainment events attended by the patient as part of an organized rehabilitation program. These should be organized outings by a treatment provider or in the context of rehabilitation services provided by an agency or program. It is not simply a record of the number of times the patient attended an entertainment event on his own. 5. Patient government. Please record the number of patient government sessions attended by the patient. These should be meetings run by the patients in which the business of the treatment community or the patient population is the focus of the meeting. These will almost always be inpatient sessions but it is possible that patient government sessions can be part of outpatient treatment as in the case of NA or AA organizational meetings (sharing and chairing sessions). Progress Notes Overview The features in Progress Notes will allow you to automate many of the laborious documentation tasks you may now perform, as well as help you organize and maintain records in a clear, concise manner. To eliminate the need to retype frequently used notes, Progress Notes will allow you to select from a predetermined list of personal and/or group statements. It will even, in the case of group notes, simultaneously add identical statements for multiple clients. In addition, Progress Notes will document your billable hours by session, client or clinician and offer printable summaries of each. Finally, to ensure that your documentation accurately reflects your client's ongoing treatment issues, Progress Notes provides immediate access to your client's current treatment plans, allowing you to review the status of all Problems, Goals, Methods and Objectives. Client Search You can easily find the client you are looking for by entering text in the “Begins with or matches:” text box and clicking on the “Search” button. By default the criteria is set to the last name of the client. The search criteria can be changed by clicking one of the other radio buttons to switch to “SSN” or “Client Ref.#”. Clicking on the “Display All” button will retrieve all active clients. Select a Note to View or Edit Once a client name is selected, all the notes for that client will be displayed in the notes grid toward the bottom of the page. Selecting a note and clicking the “View Note” button will display the note. To edit the note, just click the “Edit” button. 74 After making changes to the note, click the “Save” button. Note: If the user is not the creator of the note and not a Super Admin on AccuCare, then the note cannot be edited. Progress Notes Filters Progress notes can be filtered by Date Range, Code and Session Type. One or more filters can be used at a time. The more filters used, the more the grid will filter down to find the Progress Note that is being searched for. Date Range Filter The date range filter allows for ease of finding notes that occurred in a specific date range. Dates may be entered by typing or by using the associated calendar control. The dates must be in a valid format (mm/dd/yyyy) for the filter to function. If one of the date filter fields is left blank the blank box will act as a boundless filter. For example, if the there was a date in the first field of 1/1/2005 and not a date in the second, it would display all notes for the client on and after 1/1/2005. Code Filter Allows for ease of finding notes by specific code. Each time a letter is typed the filter will run and filter down the list further. The filter will find letters that are located anywhere inside the code and not just from the beginning. Session Type Filter Allows for filtering the notes by specific session types. Each time a letter is typed the filter will run and filter down the list further. The filter will find letters that are located anywhere inside the session type and not just from the beginning. Filter Reset Button The “Reset” button will clear all filters that have been entered and display all the notes for the selected client. It will however retain the sort order in the progress notes grid. Sorting Progress Notes Each heading in the Progress notes grid is sort able by clicking in the box of the heading. An arrow indicating the sort order will appear to the upper right of the heading box indicating that column is sorted by ascending (arrow pointed up) or descending (arrow pointed down). The default sort order is descending by date. Only one column at a time can be sorted. 75 Add a Progress Note for an Individual Select a client and click on “Add Individual Note” and a new screen will appear. Select the Co-Facilitator (optional), session start and end times, type of session, date and note in the appropriate fields as needed. To add the progress note to the client's file, as is, click Save. If you want to add a predetermined statement from the available list, click on Statements. Review the note in the Progress Note box and click "Save". Add a Progress Note for a Group Click the “Add Group Note” button and a new screen will appear. Select the group you want to add the note to. If there are clients that you do not want to add the note to, you can exclude them by clicking the “Exclude” check box to the right. Click the “Next” button and a new screen will appear. Select the Co-Facilitator, session start and end times, type of session, date and note in the appropriate fields as needed. To add the progress note to the selected clients’ file, as is, click Save. If you want to add a predetermined statement from the available list, click on "Statements". Review the note in the Progress Note box and click "Save". Delete a Progress Note Select the note in the notes grid and then click on the “Delete” button. A prompt will appear stating “Are you sure you want to delete the selected Progress Note”. Click “Ok” and the note will be deleted. It is also possible to delete the note while viewing it by clicking the “Delete” button on that screen. Note: If you are not the creator of the Progress Note or Super Admin or do not have delete file permission you cannot delete the Progress Note. Print Progress Notes On the progress notes grid, clicking the “Print Selected” button will enable printing of all selected progress notes in the grid. By default just the highlighted progress note will print. Clicking the boxes under the “Print Selection” in the grid will allow for multiple progress notes to be printed. There is also a master print selection check box under the heading that can select and unselect all notes. Once the “Print Selected” button is clicked, a menu will appear with additional options of date order and output of either printer or preview. Individual notes can also be printed when they are viewed by clicking the “Print” button on that screen. 76 Statements Listing Screen Select Statements by Personal or Group Reference Click on "Add Note" after choosing the preferred client. Type comments in the Note box or go directly to the Statement key. You can choose either Individual or Group statements. Add New Statements This will allow you to add new statements to your list. Select Individual or Group and Click "Add Note". Edit Current Statements This option will allow you to modify existing Available Statements in the Available Statements list. Delete Statements Choose the Statement from the Available Statements box you wish to delete. The statement should now appear in the Add or Edit window. Select the "Delete" Key. View Treatment Plans If you have licensed the Treatment Plan application, Progress Notes will allow for you to go to treatment plans and view the recommended plan for a particular client. This is very helpful in recording accurate, meaningful progress notes. View Treatment Plans Select "Add Note". Then click on the “Tx Plans” button to view treatment plans. Cancel the Note To cancel the note you are working on, click on the “Exit” button. Follow-ups 77 Follow-up assessment is done after the initial assessment of the client. Based on information gathered from the intake assessment, the follow-up will determine the progress that is being made by the individual client or group. A composite Score report (Manager Reports) can be calculated from these assessments. All configuration of the Follow-ups can be done from the Follow-up setup, under the OR Setup in the Setup menu on the main page. To begin a Follow-up assessment, select the Follow-up Group from the drop down box. From the drop down box, All Clients can be shown or clients can be filtered by a specific group. Check "Follow-ups Due Only" if you wish to look at Follow-ups due. Use the "Determine follow-up schedule" selection fields in the drop down boxes to setup the schedule. Select Questionnaire Type from the drop down box. These fields are dependent on the licenses you have enabled. Choices include: Adolescent, Adult ASI Lite, Adult, Adult JCAHO, BSAP and Criminal Justice. New Follow-up. Select this button to start a new follow-up assessment. The interview questions are from the following life areas: General, Medical, Employment, Drug/Alcohol, Legal, Family/Social and Psychiatric. Additional Follow-up. This button will be enabled after a follow-up assessment was added. Modify Follow-up. Any follow-ups can be edited with this option. Delete Follow-up. Any follow-up can be permanently deleted. Exit. Go back to the AccuCare Main Menu. Discharge Summary When a client is discharged from the treatment program, the User can enter client information in the following fields: Axis I through V diagnosis and description, Discharge Date, Goals Attempted, Goals Met, Summary, Aftercare Plan and the Reason for Termination. A discharge summary should be entered for each assessment given to a client. Once complete, the Summarized report can be Previewed or Printed. 78 Data Query The Data Query allows you to filter out only relative data base information that you wish to view. Query Type selects from 14 databases available to pull information from. These are: Assessments, Follow-ups, Treatment Plans, Progress Notes, Discharge Summaries, TEDS Data, MHSHIP Survey, Research Agreements, Treatment Services Reviews, Placement Analysis, Continued Stay Assessment, Continued Stay Review, Treatment Plan Review and Supplemental Questions. Sub Type narrows the scope of the database to search from. Most of the Query types use the Sub Type: Adolescent, Adult ASI Lite, Adult, Adult JCAHO, or BSAP. Get Latest Data. This button is important to ensure that your most current database information has been updated and used for this query. This may take a minute to process and will require user input to progress through each database. Queries can be named and saved for future use. In order to run a Saved Query, you must have the proper Query Type and Sub Type selected for the Saved Query to be present from the drop down list. Once a Saved Query is selected, click Preview to see the result or Print to output it to a printer. To set up a New Query, click the Next button. Double click the database records you wish to include in your query to move it to the Selected text area. When all the fields are chosen, click Next to move to the next page. Here you can sort the data by field in ascending or descending order. Add Criteria. This button allows additional filtering to the query. It can be used, for example, to see only clients with Admission Dates before or after a given date or to show only a certain gender, etc. Delete Criteria. Check the Criteria you wish to delete then click Delete Criteria. Preview. Displays the query information you have setup. Print. Prints the query information to a printer. Save to Excel. This option outputs the query information to an Excel spreadsheet, which can be opened and viewed or saved to your hard disk. Save to Text. Outputs query information to a Notepad text file. Save. Saves the query for future use. 79 Reset. Clears the Sort Order and Ascending/Descending Direction currently set. Cancel. Clears all of the Selected Query fields and takes you back to the first Data Query page. Be sure to save your query before clicking Cancel if you intend to use it again in the future. Tech Note for Data Query Provider Identification (PID): A PID Data Query field was added to Accucare Version 8.1.3 Therefore when using the PID field as a Data Query filter, the PID information will not be available for data base records that existed prior to March 2005. Supplemental Questions The software presents a variety of menu choices, which allow you to: Ask a subject a battery of questions and record his or her responses in the software program. Up to 9 additional supplements can be created for each Assessment. Edit those response later in the event you made a mistake or typographical error in the collection of the data. Preview and Print professional looking copies of the Question and Answer report using the header you design in the "Setup" module. Set Up for Supplements: Select Questionnaire Type. All the supplements done are associated with different Questionnaire types. Client type should be selected before selecting the supplement type. You may do this by selecting the client type from the drop down in the upper left corner of the Open Supplement screen. You may choose to set the default questionnaire type by returning to the Main Menu and clicking on the Set-up pull down menu. From there, click System Options and then Default Assessment Type. You may then set the default by clicking on the Change Value button. (Grayed-out questionnaire types mean that you have either not included these modules as a part of your purchase, or they have not yet been authorized.) Select Supplement Type. Because the AccuCare system is capable of handling multiple supplement types, you must first select the type of supplement you want to perform. You may do this by selecting the Supplement type from the drop down below the Questionnaire type drop down in the Open Supplement screen. Currently the only supplement type available is American Indian/Alaskan Native. Perform a New Supplement on a Client This feature is available for doing the initial supplement. To do a New 80 Supplement, choose the Supplemental Questions from the File drop down in the main menu to access the Open Supplement screen. The Open Supplement screen can also be reached through the Assessments section by clicking on the Supplement Questions button in the Recommendation for Treatment section. Once the client is selected, all the assessments done on the client will be listed. When there are no supplements done for a particular assessment, the New Supplement button will be enabled. Clicking on the New Supplement button will take you to the Supplemental Questionnaire screen, where you will begin entering information for the new supplement. Perform an Additional Supplement on a Client This feature is available for clients who may already have an initial supplement on file. To add an additional supplement, choose the Supplemental Questions from the File drop down in the main menu to access the Open Supplement screen. The Open Supplement screen can also be reached through the Assessments section by clicking on the Supplement Questions button in the Recommendation for Treatment section. Select the client name and check to see the appropriate questionnaire type and supplement type is highlighted in the upper left box. Then choose the Additional Supplement button. This will take you to the Supplemental Questionnaire screen, where you will begin entering information for the new supplement. Modify an Existing Supplement To change the information contained in an existing evaluation, select Supplemental Questions from the File drop down in the Main Menu to bring up the Open Supplement screen or the same can be reached from the Assessments section. Choose the client from the list and check to see the appropriate questionnaire type and Supplement type is highlighted in the box at the upper left. Then select the Modify Supplement button. This will take you to the Supplemental Questionnaire section. You can then select any question to modify by reentering values or changing the options. Delete a Supplement Supplements can be deleted in three different ways. To delete all supplements for a particular client, return to the Main Menu and click on the Client Intake/Administration from the File pull-down menu. After searching for the client who's supplements you would like to delete, click on the name of the client to be deleted from the list of the clients displayed. Click Delete to delete the entire record for that client permanently. To delete all the supplements for a particular assessment, return to the Main Menu and click on the Assessments section. Check to see if the appropriate 81 Questionnaire type is selected and choose a client and highlight the assessment to be deleted. Click on the Delete Assessment button to permanently delete the assessment. This will delete all the supplements associated with that assessment. To delete individual supplements, choose the Supplemental Questions from the File drop down in the main menu to access the Open Supplement screen. The Open Supplement screen can also be reached through the Assessments section by clicking on the Supplement Questions button in the Recommendation for Treatment section. Check to see if the appropriate Questionnaire type and Supplement type are selected from the drop down boxes. Select the client and highlight the supplement to be deleted. Click on the delete Supplement button to delete the Supplement Questionnaire permanently. Users with delete permission denied cannot delete the supplements and should contact their administrator for further assistance. Preview Supplement Reports To preview the Questions/Answers Report reach the Open Supplements screen through one of the two ways mentioned above. Check to see if the correct Questionnaire and Supplement is chosen. Click the Preview button to view a copy of the interview questions and subject’s responses. Print Supplement Reports To print the Questions/Answers Report reach the Open Supplements screen through one of the two ways mentioned above. Check to see if the correct Questionnaire and Supplement is chosen. The Q&A report will provide you with a copy of the interview questions and subject’s responses. Select the Print button when you are ready to send it to a printer. The standard Windows printer selection dialog box will appear. Check to make sure the information is correct before choosing OK TEDS (TOPPS II Common Core Items) The Treatment Episode Data Set (TEDS) was developed by the Treatment Outcome Pilot Project Enhancement (TOPPs) interstate steering committee to tap domains that will be addressed by all states participating in the TOPPs II project. It provides a set of 27 core items, which address critical issues common to many substance abusing individuals: housing, employment, pregnancy and parenting concerns, legal issues and current use of substances. TEDS yields descriptive statistics that can be used to compare treatment outcome at the provider, state or national levels. For more information about the TEDS, turn to the web at www.samhsa.gov. Admission Record. 82 Allows the user to enter new TEDS data for a client. Add. Select "Add" to enter new admissions TEDS data for a client. Multiple Admissions can be added to one client. Modify. Select "Modify" to modify an existing Admission. Delete. Select "Delete" to permanently remove Admission data from a clients record. You will be asked to verify the deletion before continuing. Preview Report. Select "Preview Report" to view a clients TEDS/TOPPS report. Print Report. Select "Print Report " to send the Report to the printer. Exit. Selecting "Exit " will take you to the TEDS main menu. Discharge Record. Allows the user to Discharge the client from treatment. Add Discharge. Select "Add Discharge" to enter clients Discharge information. Modify Discharge. Once client has bee Discharged, information may be edited. Delete. Select "Delete" to remove Discharge information. You will be asked to verify the deletion before continuing. Preview Report. Select "Preview Report" to view a clients TEDS/TOPPS report. Print Report. Select "Print Report " to send the Report to the printer. Exit. Selecting "Exit" will take you to the TEDS main menu. Follow-up Record. After client has been Discharged, a follow-up TEDS can be entered. Add Follow-up. Select "Add Follow-up" to add a TEDS follow-up entry. Modify Follow-up. Once a Follow-up has been reported, the information may be modified here. Delete. By selecting "Delete" the Follow-up report will be permanently deleted. You will be asked to verify the deletion before continuing. Preview Report. View the Follow-up report. 83 Print Report. Send a hard paper copy of the report to the printer. Exit. Return to the Main TEDS menu. Return To Main Menu. Return to the AccuCare Main Menu. MHSIP Consumer Survey The Consumer Survey included in your software package was developed by the Mental Health Statistics Improvement Program (MHSIP) as part of its ConsumerOriented Report card. It is a short client self-report scale, which measures general satisfaction, access to services, appropriateness of treatment and outcomes of care. The MHSIP is currently being utilized by many statewide mental health care systems and has been adapted for substance abuse. It can be used with both adolescents and adults, and scores can be compared across different populations and provider sites. For more information about this instrument, visit MHSIP online at www.mhsip.org Mental Health Stat Program Survey (File Menu) Begin by selecting the " Questionnaire Type " you intend to conduct. Select the client who is providing information for the Survey. New Survey. This selection starts a new 21 question survey for the clients feedback. Responses range from 1. Strongly Agree to 6. Not Applicable. Multiple Surveys may be filled out for each client. Edit Survey. Select which MHSIPS Survey to Edit, if there is more than one. Edit Survey will allow the Questionnaire to be modified. Delete Survey. This option will permanently delete a MHSIPS Survey. You will be asked to verify the deletion before continuing. Preview Survey. Preview a printable form of the MHSIPS Survey. Print Survey. Print a hard paper copy of the MHSIPS Survey. Exit. Back to AccuCare Main Menu. Archive Clients Select the File menu and go to Archive Clients. 84 This section allows you to archive or re-active clients in the database. Except in "Client-Intake and Administration", archived clients will not be listed in any other areas of AccuCare. In Data Query and Manager Reports, Users have option to include Archived clients in their queries and reports. However, archived clients still exist in the database and can be re-activated any time. Archive Clients - Page 1 85 Archive Clients - Page 2 86 In Page 1, Clients can be searched by Last Name, SSN, or Client Reference Number AND/OR Clients who have had no clinical and/or billing activity OR Clients who have had no clinical and/or billing activity since a certain date From the search result, select a client or multiple clients that you need to work with. Click “Next” to go to the next page. In Page2, the selected clients can be archived or re-activated. Click “Finish” to save and exit to main menu. Export 87 Export to STARS The below information will outline the general use of how to export supplement files from AccuCare and import them in the SD STARS system. Probably the most commonly used feature of the Stars Export page in AccuCare is the “Export All” function. It is intuitively designed for ease of use by automating exportation of supplements. Export All Export All only exports supplements that have not been exported previously or client supplements that have been updated. A specified date range can be selected, if no dates are chosen then it will export all supplements. How to Export All 1. To export all supplements the Export > All radio button should first be selected (It is selected by default when the page loads). 2. Specify the date range at the top (if desired) and hit the Export button that is at the bottom of the screen. 3. After selected export you will be prompted to save the Export file to your computer. (See Below) 88 4. Hit Save and then specify where you would like to save it on your local computer or network drive and then hit save. (You may want to create a specified folder to save the file in.) Export Selected Export Selected allows Specific supplements to be exported including those that have already been exported previously. How to Export Selected 1. To export selected supplements the Export > Selected radio button should first be selected. 2. Next, specify the “Start Date” and “End Date” at the top (if desired). 3. Then select what supplement type is desired. 89 4. Next select how to search for the supplement using the “Search By” options (Last Name, SSN, Client Ref. ID). If no search is required, clicking “Display All” will display all the supplements in the database (including all those that may have been already been exported). 5. Highlight supplements that are requested to be export and then hit add. (Holding down the CNTL or Shift key allows highlighting of multiple supplements). 6. If a supplement was added to the bottom window that is not desired, highlighting that supplement and hitting “Remove” will remove just that supplement. If all supplements are not wanted for export, hitting “Remove All” will remove them all. 7. Hit “Export” at the bottom of the screen. 8. 90 The below prompt to save the Export file to your computer will appear. 9. Hit Save and then specify where you would like to save it on your local computer or network drive and then hit save. (You may want to create a specified folder to save the file in.) Importing into STARS After exporting the STARS file from AccuCare, you will need to log into the South Dakota STARS system to import that file. 1. Log in to the STARS system and click on “Utilities” and then click on “Batch Load." 2. Next click on the “Browse” button to the right of the screen and find the file you exported from Accucare on your computer. Highlight the file, hit “Open” and then hit Upload on STARS. 91 3. If the file was imported successfully you will not get an error message on STARS. (if re-importing a client supplement that has been updated an error will generate, however it will update that supplement in STARS) Tips for Exporting/Importing to STARS 92 More than one Admission or Discharge supplement cannot be imported at a time for the same client. Each Discharge must have a corresponding Admission supplement (cannot have two discharges for the same Admission supplement). The “Client” supplement is the only supplement that can be updated via importation into STARS, all other supplements must be manually updated in STARS after they are imported if it has been changed in AccuCare. “Export All” only exports supplements that have not been exported or “Client” supplements that have been updated since last export. There can be issues on STARS if importing multiple “Income Eligibility” supplements that contain overlapping date ranges. (The current version of Accucare prevents the creation of such a scenario). The SD STARS will only allow for importation/creation of the supplements in a specific order. That order is Client, Client Income Eligibility, ADA Admission, ADA Transfer, ADA Discharge. “Exporting All” from Accucare will export them in this order. It is possible to export virtually unlimited “Transfers” supplements for the same client but the transfer dates must be in consecutive order when importing or creating them in STARS. If the “Transfer” supplement dates were created out of order on AccuCare the subsequent transfers will be rejected by STARS when trying an “Export all” since they will be viewed out of order by STARS. This is because the “Export all” file will output them in the order that they were created on Accucare. When “Exporting All”, only the first Transfer would be accepted in this scenario. If all supplements have been deleted for a specific client in Accucare, a deleted client supplement will be generated for export. Importing this deleted client supplement will fail unless all supplements in STARS are manually removed except the client supplement. It would be most beneficial to do an “Export All” every day a supplement is added to prevent any errors from occurring during the STARS import (remember that “Export All” will only export the supplements that have not been exported yet, or if a Client supplement has an update). There are a couple issues within the STARS importation: If in the Admission Supplement the question “Does the Client have a Psychiatric Problem” was answered Yes. If the Admission supplement was created after 7/1/2006 and “Mood Disorders” was selected it will not allow for the importation. If for the same question if any or all of the following are selected – Attention Deficit, Bipolar Disorders, Dementia, Dissociative Disorders, Fetal Alchohol Effects, Hyper Activity Disorder, or Learning Disorders and no other specific problem is selected the importation will fail. Exit This selection exits AccuCare. While using AccuCare, please remember to exit the program properly. Not exiting properly (for example, by clicking the "X" box in the right hand corner of the screen, or exiting Internet Explorer in any other way) may cause information loss. Also note that improperly exiting AccuCare does not release the use of a license for it's usage. If a user exits improperly, then logs in again immediately, he or she will be using two licenses. Reports 93 Client Reports To print any of the AccuCare reports, select "Client Reports" from the menu. The computer will offer you a screen entitled, "4 Steps to Printing AccuCare Reports." You can use your mouse to select options, or TAB and SPACE. Step #1. Choose Reports: Here AccuCare presents you with a variety of ways to enhance your assessment narrative. If you choose, you can include a display of the ASI Composite Scores and Severity Scores. A Question/Answers Report will provide you with a copy of the AccuCare questions and subject's responses. Selecting Court Report prints a brief version of the AccuCare narrative. You can also choose to print a blank copy of the questionnaire. Check the box for referral letters to print a custom letter you have entered and saved in the Setup menu. Choose the number of the letter you want to print. The program will ask you to enter an address field and a salutation. 94 Step #2. Select Client: Select the client and assessment to print from the lists of clients and assessments available. Make sure your choice appears highlighted. Step #3. Select the life areas of the report to print: Select the sections you want to include in your printed report. Make sure only the boxes of the areas you intend to print contain Xs. Otherwise, all sections are automatically selected to print. You can deselect sections using your mouse. Step #4. Number of Signature Lines: If you are printing a narrative or court report, indicate the number of signature bars you want to print. You have the option of printing just one or as many as four. Printing If you want to look at the report on the screen, choose "Preview." Select "Print" when you are ready to send it to a printer. The standard Windows printer selection dialog box will appear. Check to make sure the information is correct before choosing "OK." Choose "Print to Text File" to save your report as a text file that can be imported into a word processing application. For more information on the different types of client reports and how to use them in conjunction with assessments, see Print Assessment Reports, under Assessments, under File. Manager Reports Selecting "Manager Reports" allows the selection of the following reports: Cumulative Data Report. This report summarizes data entered during assessment interviews. You can generate a report on a selected date range. It allows you fast access to population statistics in a form that is easy to decipher. It provides a comprehensive overview of information from each Assessment Type and lists statistics such as Total Client Count, Average Age of Clients, # of Males, # of Females, Race, Religion, Drug/alcohol problems, etc. This information can be Previewed, Printed or saved as a Text File. Output To File. This report allows the client data to be output to disk in one of the following formats. This report is only available as part of the Outcome Research Module. EXCEL SPREADSHEET. This option outputs each data file as a separate spreadsheet. Because of the column limitations of Excel, all of the fields cannot 95 be combined into a single spreadsheet. GENERAL.CSV Client and presenting information EMPLOY.CSV Employment information MEDICAL.CSV Medical information FAMILY.CSV Family history information LEGAL.CSV Legal Status INTRVIE.CSV Psychological Status RELATION.CSV Family/Social Relationship Status Select "Get Latest Data" to get the most up-to-date information from the database. Click on "OK" for each topic as it is processed. Select "Use" to generate the .CSV files. NOTE: As the .CSV information is processing, click "OPEN" for each topic you want to view, as it is processing. Click "Cancel" if you don’t want to view that particular topic. You must click "OPEN" for each of the 8 topics in order to view them all. COMMA DELIMITED TEXT. This option outputs each data file as a separate text file. A file containing all fields is found in "combinedtext.txt". The file can be Opened and viewed or Saved to your computer. Output Selected Fields. This option allows you to choose selected fields and output them to a single file in either Excel or Comma Delimited Text formats. The information can be selected from the following Databases: Assessments, Research Agreement Info, Treatment Services Review and Treatment Plans. Get Latest Data. Use this button to ensure the most current information is accessed from the Database. Save Field List. Saves the Fields you have selected for future use. Output. Output can be in Excel, or Comma Delimited Text. Composite Score Report. This summary report rates the severity of seven life categories of a client or group of clients. The client’s first or last assessment can be chosen as a baseline and compared to follow-up assessments. The problem is rated on a scale of 0 (no problems) to 1 (severe problems). Each additional 96 follow-up is recorded and the baseline is subtracted from it. The clients (or groups) change from the baseline is displayed. The higher the negative number in each life area, the better the client (or group) is progressing. The Composite Score Report can be Previewed, Printed or Exported to an Excel file. Clinical Services Reports. These reports show a compilation of Services provided during a selected period. The Type of Session, Total Time of Session and Dollar amount of Charges is displayed. The rate of Charges is based on the dollar value set under the menu item Setup/Session Types multiplied by the time of the service rendered. Each of the reports columns are now sortable after clicking view. Upon viewing a report you sort and/or collapse tree views (on certain reports) and print the report. The Print function will print exactly how it is ordered and/or collapsed in the view screen. Reports can be Viewed by picking one of the following services: Clinician Summary of Services. This report displays a single clinician. Agency Summary of Services. This report displays all clinicians in the agency. Client Summary of Services. This report displays a single client. Clinician Summary of Services by Client. This report displays the services rendered for all the clients of one clinician. Note About All Manager Reports: As of AccuCare 8.2.0, a colon ( : ) has been substituted for the period ( . ) that was used to divide hours and minutes in the display of Total Time of Session for Clinical Summary of Services as well as other areas of Manager Reports. This better indicates that calculations are based on increments of 60 minutes. In other words, 4:50 (4 hours and 50 minutes) and 2:45 (2 hours and 45 minutes) would be a total of 7:35 (7 hours and 35 minutes). Previously, users often misinterpreted the displayed total of 7.35 (using the period and not the colon) as an incorrect calculation, thinking the total should instead be 6.95. Note about Printing Manager Reports: When printing Manager Reports, the print background color and images option must be selected in your browser options to print highlighted rows. Scheduled Follow-ups Selecting "Scheduled Follow-ups" will allow you to create a report of follow-ups due or past during the date range selected. Clicking the calendar icon on the right side of the "Start Date" or "End Date" will open a calender from which you can select a date for the corresponding field. 97 Scheduled TSRs Selecting "Scheduled TSRs" creates a report of TSRs due during the date range selected. Clicking the calendar icon on the right side of the "Start Date" or "End Date" will open a calender from which you can select a date for the corresponding field. Forms Selecting this feature will allow you to preview and print the forms and questionnaires contained in AccuCare. Scheduler Reports Scheduler Reports Day Report Week Report Month Report Setup Provider AccuCare 8 maintains security and privacy through a three level hierarchy of Provider, User, and Client. Depending on your unique situation, a Provider could be your primary agency, satellite agency, in-patient/out-patient program, halfway house, or other unique program. Setting Up Your First Provider 1. On the Main Menu, locate the menu bar directly under the AccuCare Logo. Select the Setup menu and go to the first item Providers This will take you to the Provider Administration page. 98 2. AccuCare initially comes with ‘Default Provider’ as the initial Provider Name and ‘Default’ as the initial Provider ID. You will need to set up your Providers here. 3. Click on the ‘Add’ button and enter at least the two required fields of Provider Name and Provider ID. The example below shows a new Provider added. The Provider Name is ‘Renewal Halfway House’. 99 This Provider ID of ‘RHH01’ will appear in assessments and other records where either a Provider Number or a Provider ID is required. Use care when creating a Provider ID so you will be able to easily remember which Provider Name it represents. Once you click ‘Save’, you will not be able to modify the Provider ID. 4. Click ‘Save’ and ‘Exit’ when finished, or ‘Save’ and ‘Add’ to add additional Providers. There is no limit to the number of Providers you may have. Users The user administration menu allows you to add or change users info, delete users, view a list of all users, or print a list of all users. Setting Up Your Users 100 1. Return to the Main Menu, locate the menu bar directly under the AccuCare Logo. 2. Select the Setup menu and go to the second item, Users You are now at the User Administration page. A User who is a SuperAdmin has access to this area. Orion creates the first User, usually a SuperAdmin with permission to access all areas of AccuCare and to all patients in the database. Users are classified as "Standard" or "SuperAdmin". SuperAdmin has access to all the areas of AccuCare and to all the patients in the database. Standard Uses are further classified into roles: Clinical Admin Director Senior Clinician Clinician Low-Level Admin Each of these roles have default program and patient access. However, the Super Admin can deny any default program for a standard user. If a default program access is denied to a User, then that User Role is considered "customized". Super Admin can also change the default patient level access. However, some program access levels have requirements for specific data access levels. In such cases, the Super Admin cannot change the patient level access. In the example below, the Super Admin has created a new User. A User could be a Clinical Admin, Director, Senior Clinician, Clinician, or Low-Level Admin. 101 1. First you must create a User ID and a Password. The User ID and Password will be used to log into AccuCare and to associate a User with the Client Records created by that User. Each User ID must be unique and cannot be modified after it is saved. Both User ID and Password are required fields. 2. For security purposes, if you wish to require the user to create a new password on their next login, check the "Change Password at the Next Login" checkbox. When this is checked, the user will be required to change their password before they can access the system. 3. Next, enter the User’s Full Name and the User’s Title. These will appear on the first signature line of client reports. Only the User’s Full Name is required. 4. Three initials are required in the Initials field. If you do not know the user’s middle initial or if the user has no middle initial, use ‘X’ as the middle 102 5. 6. 7. 8. initial. From the drop down menu, select the appropriate Provider to associate with this User. If you enter a Supervisor’s Name and Title, that information will appear on the second signature line of printed reports. Select the User Type. If you select "Super Admin", it automatically selects "Administrator" for clinical program access and "All patients" for patient access. If you select "Standard" User type, select the program level access and patient level access. Some program level access has requirements for specific patient level access. If you choose to customize program access, click on customized tab and select the programs that you would like to deny/allow and move the list to the appropriate select box. When finished either ‘Save’ then ‘Exit’, or ‘Save’ then ‘Add’ additional Users. Manage Permissions Setting Up Permissions This area of the hierarchy is optional and in most instances is not initially implemented until it becomes necessary to allow a User to see the Clients of other Users that are not already a part of their default access. 1. Return to the Main Menu, locate the menu bar directly under the AccuCare Logo. 2. Select the Setup menu and go to the third item, Manage Permissions Selecting Manage Permissions from the drop down menu will take you to the Grant/View/Deny User Permissions screen. This is the most complex portion of the program and allows you to control your User’s access to Client Records they did not create or Client Records that are not a part of their default permissions. We recommend that initially you set up default patient level access of your Users. 103 3. In Grant/Deny Provider you may Grant or Deny access to all Client Records associated with a Provider that is not the default Provider for Users who do not have access to "All Patients" . 4. In Grant/Deny User you may further filter level of Client Record access with either a Grant or Deny Users, to all Client Records belonging to another User in the same Provider. In addition, Users may receive Grant or Deny access to all Client Records of Users in non-default Providers. Grant/Deny cannot be modified for Users who have access to "All Patients". 5. In Grant/Deny Client you are able to restrict access down to the individual Client Record with either a Grant or Deny Users, to an individual Client Record belonging to another User. In addition, Users may receive Grant or Deny access to an individual Client Record in non-default Providers. Grant/Deny cannot be modified for Users who have access to "All Patients". 104 Group Setup This feature is provided for use in the Progress Notes module for clinicians who 105 use group therapy. By setting up groups, you can create a progress note one time for all clients in the selected group. The options in "Group Setup" include: Add New Group. To add a new group, select "Add New Group" from the Group Utilities screen. Select the group facilitator for the new group. The list of group facilitators is generated by the list of users who have been entered into the "User" module, except for level one users. Level one users cannot be group facilitators because the have no access to any clinical tools. You will then be asked to assign a group name. Select all the clients that belong to the group by double clicking on the client from the "Available Clients" list. You will know if a client has been selected if the name moves to the box titled "Client's Selected for Group." Click on "Save New Group" to add this group to the list. Modify Selected Group. To modify a group, select the group to modify from the list of available groups. Select "Modify Selected Group." You can also change the name of the group also. Make the appropriate modifications and select "Save Modified Group." Delete Selected Group. To remove a group from the list, select "Delete Selected Group." You will be asked, "Are you sure you want to delete the group?" Select "Yes" to delete the selected group or Cancel to return to the menu. You must be a level 5 administrator to delete a group. Session Types The Session Type Setup will allow for more concise control of the session types you use. Some of features include dynamic sorting and filtration as well as the ability to archive notes. Session Type setup will also allow for editing ALL sessions that were previously created. Session Type Creation Clicking in the “Add” button and then typing in a Session Type Code, Hourly Rate and Session Type Description and clicking the “Save” button will create a new Session Type. When creating session types, please be aware that the session type code and session description are sorted alphabetically. Numbers will not necessarily sort in the expected order in these columns because of this. For example, if there are codes of 1,2 and 10, they would be sorted in the order of 1,10,2. To make them sort in the expect order, 1 would have to be changed to 01 and 2 would have to be changed to 02. Session Type Deletion Click the “Delete” button to delete other session types; click the “Add” button to add a new session type. To view all sessions click on "Print". Note: When a session is deleted, the database will not completely purge the Session Type from the system. All Progress Notes and Scheduler Events that were saved under a deleted session will still retain their respective information 106 regarding that session. This was done so that manager reports will still accurately depict the hours billable for a session from Progress Notes. If a Progress Note is viewed with a deleted session, the archived session will display, however upon editing, a special “Change” link will appear which will give notice upon clicking that it is a deleted session and can only be changed to active sessions. Deleting a session type and creating a new session type with the same code as the deleted session type will not assign the progress notes that was originally assigned to the deleted session type to the new session type. Reusing a code is not recommended. Use the archival feature for better session type management. Session Filters Under each heading (Session Type Code, Session Type Description, Hour Rate and Archived) there is a text box which will allow for filtration of the Session grid. The filter under Session Type Code, Session Type Description and Archived will find letters that are located anywhere inside the text and not just from the beginning. The Hourly Rate filter will filter by exact values. For example, if 100 is typed, ONLY those sessions with an hourly rate of 100 will be displayed. If nothing is found in the filters, nothing will be displayed in the grid. Removing filters will reset the grid and display all session types. Sorting Each heading in the Session Types grid is sortable by clicking in the box of the heading. An arrow indicating the sort order will appear to the upper right of the heading box indicating that the column is sorted by ascending (arrow pointed up) or descending (arrow pointed down). The default sort order is ascending by Session Type Code. Only one column at a time can be sorted. Archival of Session Types Each Session Type is achievable by selecting a session and clicking the “Edit” button. Clicking the “Archived” checkbox and clicking "Save" will archive the Session Type. This is useful to continue using a session type but not allowing any other Progress Notes to be created under that Session Type. This will also allow for flexibility if it is decided to use that Session Type again. If a Progress Note is viewed with an archived session, the archived session will display, 107 however upon editing, a special “Change” link will appear which will give notice upon clicking that it is an archived session and can only be changed to active sessions. Report Heading Use the "Report Heading" option to personalize your evaluation reports with the name and address of your organization. To access this feature, choose "Report Heading" from the Setup menu. The program will present you with a screen that shows a generic heading. Enter your organization information by typing over the existing five lines of copy. When you have edited the heading to your satisfaction, choose the OK button to save the changes. All your assessments will then print with your personalized heading. In addition, you can change the title of the Court Report for your special reporting needs. Enter your new title by typing over the existing "Court Report" title. Note: You do not need to center the text when editing the Report Heading. The reports will automatically center the heading for you. Referral Letters This is a very flexible feature that many users rely on to automate routine form letters. The program lets you set up five stock letters. It's a very useful tool for sending thank-you letters to referral sources and for generating forms or cover letters to accompany the assessment results. To enter custom letters that will fit your needs, choose the "Referral Letters" bar from the Setup menu. The next screen will ask you to choose the referral letter to edit/view. Click the number of the letter you want to use and choose "Edit." A standard letter written by Orion Healthcare Technology fills the next screen. Here, you can edit the existing letter or type an entirely new letter or form. Standard Windows word processing functions will work here; use them if you are familiar with them. Or, if you prefer, simply use the Delete key to remove unwanted text and then retype your own. When you have finished editing the letter, choose "OK" to save your changes. The program will save your letter and return you to the previous menu. Repeat these steps for each letter you want to create or modify. System Options This feature allows the user to customize some features in the software. Those features include: Data entry mode. For those users who are using AccuCare for research 108 purposes, an option has been provided that allows you to input 1 for a "yes" response and 0 for a "no." Signature bar option. This will allow the user to add additional signature bars and assign a name and title to each bar. The program is already designed to accommodate two signature bars. To add a third line, Enter the name of the person whose signature will appear on this line . Enter the title of the individual whose name you typed on "Signature Line 3" and select "Save Answer." Repeat these steps to create a fourth signature line. Password Complexity AccuCare allows the system administrator to define a number of different complexity options to enhance password security. The options are as follows: Minimum Length [Minimum length must be greater than or equal to 5 characters and less than or equal to 16 characters] Use Upper Case [Password must have at least one upper case letter] Use Lower Case [Password must have at least one lower case letter] Use Numbers [Password must contain at least one number] Use Special Characters [Password must contain at least one special character] In addition, passwords can bet set to expire after a specific number of days, and the system can remember previous passwords, preventing their reuse: Password Expiration [Specify number of days that the password is valid] days Password Reuse [Specify the number of previous passwords to remember] OR Setup Orion Healthcare Technology developed the Outcome Research program with two main objectives: 1) to allow for a valid, measurable tool in the evaluation of client progress; and 2) to allow a means for measuring the effectiveness of the treatment program itself. The Follow-up module was created from a collaborative effort of counselors, treatment centers, and research analysts throughout the country. Based on the Addiction Severity Index (ASI), the Follow-up module allows research studies to be designed in a myriad of ways. The software offers a multitude of options in design of group size, study duration, randomness of client selection, and types of 109 questionnaires. The use of standardized initial assessment and follow-up assessment questionnaires, along with their associated composite scores, allow researchers to measure a client's treatment change. The Treatment Services Review offers clinicians/program administrators a standardized, measurable tool for evaluating the treatment provided by mental health treatment facilities. By contrasting the Treatment Services Review data with data collected from the Follow-up studies, treatment facilities will have the ability to measure the efficacy of overall treatment, as well as to evaluate the effectiveness of each individual program. In addition, the Treatment Services Review offers treatment facilities the ability to maintain an ongoing record of both the type and frequency of services provided to each client. Follow-up Module Things to Know: A research study may be created for any current or future date. It will not allow retroactive dates. Multiple research studies may be created, however, no assessment selection dates (e.g. Starting Date, Last Date To Add New Client) may overlap. This pertains to research studies using the same type of questionnaire only. Separate questionnaire types may overlap selection dates. Setting Up the Research Study. From the AccuCare Main Menu screen, select Setup/Or Setup/Follow-Up Setup. This will take you to a screen that will allow you to set the parameters of your research study. Establish Follow-Up Group. To establish a research study on a group that already exists, to change the parameters of a follow-up study on a group that already exists, or to delete a follow-up group, use the browse buttons (First, Prev, Next, Last) to select the group (See Also--Locate/View). To establish a research study using a new group, select Add Group at the bottom of the screen. Select Questionnaire Type. Use the scroll menu to select questionnaire type. Follow-up studies will analyze the data from one type of questionnaire per group. Additional questionnaire types can be simultaneously analyzed by establishing a follow-up group (with identical parameters) for each type of questionnaire. Determine Percentage of Clients. Enter the percentage of clients you want the software to randomly select for follow-up (0-100). Selecting 0% will establish a follow-up pool of all clients for the duration of the study, though none will be selected for follow-up assessment. Selecting 100% will establish a follow-up pool of all clients for the duration of the study, and all clients will be selected for follow-up assessment. 110 Determine The Number Of Clients In Study. Enter the number of clients you want to include in your study (0-9999). Once the client limit is met, no additional clients will be selected for that particular follow-up study. Entering "0" will enable the program to continue selecting an unlimited number of clients (at previously selected percentage) for the duration of the study. Establish Beginning/Completion Dates. Enter the date you want the to begin randomly selecting clients in the Starting Date field box. Enter the date you want the study to stop randomly selecting clients in the Last Date To Add New Clients field box. Enter the date you want the study to be completed in the Ending Date for Follow-Ups field box. Determine Follow-Up Schedule. In Schedule #1, use the scroll list to select when you want your first follow-up interview to occur. Schedule #2-Schedule #9 scroll menus are to be used to select both how many follow-up interviews you want to include in your study, as well as at what intervals the interviews are to occur. Each schedule box is to be considered time since discharge. For instance, selecting "6 months" in schedule #3, and "8 months" in schedule #4, will create the third follow-up interview to occur six months after discharge, and the fourth interview to occur just two months later--eight months after discharge. There is a limit of nine follow-up interviews per client/per study. (Note: If "at discharge" is not selected as Schedule #1, follow-up intervals will be linked to initial assessment date rather than discharge date) Notify If Past Due. Select "Yes" if you want the program to notify you when follow-up interviews need to be performed. Select "No" if you do not want such a prompt. Saving The Follow-Up Setup. Select Save after all parameters for a particular study have been correctly entered. Terminating A Study. To terminate a study, select the study to be terminated Via Establish Follow-Up Group. Click Terminate Study. This will reset the ending date of selected study to the last date a client was selected. Deleting A Group. To delete a follow-up group, select the group to be deleted via Establish Follow-Up Group. Click Delete at bottom of page. Changing Parameters Of A Group. To change the parameters of an existing follow-up group, select the group via Establish Follow-Up Group. Click Edit. Make changes to related fields and choose Save. Locate/View. Click Locate/View to see a current table of all existing groups and their parameters. Highlight a particular group and then Close screen. The 111 highlighted group will then appear as Established Follow-Up Group. Print. Click Print to preview/print a report of the selected group's parameters or the parameters of all existing groups. Research Agreement Setup Choose Research Agreement to select either a standard or a custom research agreement for your study. The selected agreement type will then be made available for all clients at the time of their follow-up selection. Note: All research studies will default to the standard research agreement if no selection is made at the time of setup. Standard Research Agreement. Select Standard/ Setup Agreement to set up a research agreement that cannot be modified. Enter the requested information (Time Period, Place Of Treatment, Study Duration) in the highlighted variable fields using the TAB key to move between them. Click Save Changes. The client's name, agreement date, and length of agreement (agreement validation date) will be automatically entered at the time of the client's selection for followup. Custom Research Agreement. Click Custom/Setup Agreement to setup a research agreement that can be modified. You may choose any part or all of the agreement, then click Save Changes, and your modified agreement will be presented to all clients selected for that follow-up study. Individual variables (name of client, dates of study) must be entered at the time of client notification, however. Involving The Client In The Research Study Upon entering a new client's identifying information and clicking Start Assessment, the interviewer will be notified that the client has been selected for follow-up. The clinician performing the interview should then explain the purpose of the study, obtain a verbal contract of the client's willingness to participate, and click the appropriate response. Client Accepts. If the client accepts, the program will proceed to the Client Locator Information Questionnaire. Complete this questionnaire with as much information as possible and choose STOP. The program will then proceed to the type of research agreement selected for this study. Preview the agreement for accuracy, and add any missing information. Once the agreement is completed, click Save Agreement. Proceed immediately to Print Agreement and have the client sign. Click START ASSESSMENT to begin formal assessment. Notification Of Follow-Ups Due 112 Upon notification of a follow-up due, the interviewer should return to the AccuCare Main Menu screen and select Follow-Up. Follow-Up Group. Select the group to be searched by scrolling through the list and highlighting the appropriate entry. Notify If Past Due. Place an "X" in this box to view the client for whom follow-ups are currently needed. Highlight the client name in the follow-up group and select View Client Information to view information to help locate the client, as well as to view a copy of the research agreement. Proceed with follow-up by choosing New Follow-Up. Modify Follow-Up. To modify a follow-up assessment that has already begun, click Modify Follow-Up. Follow-Up Schedule. To view/print a schedule of all client's follow-up dates, go to AccuCare Main Menu, click Reports, click Scheduled Follow-Ups. Graphing The Results Of The Research Study. To graph the results of a research study, proceed to the AccuCare Main Menu and select Reports/ Manager Reports/Composite Score Report. Use the scroll bar to select The Follow-Up Group you wish to graph. Select the client you wish to graph by highlighting and double-clicking, or by highlighting and clicking Select. Select the type of graph you want the data displayed in by clicking on Tabular Report, Graphic Report, Or Excel Spreadsheet. Select Output Report. Treatment Services Review Setting Up The Treatment Services Review. From the AccuCare Main Menu, select Setup/ Or Setup/ Tsr Setup. This will take you to a screen that will allow you to set up the parameters for the Treatment Services Review. Display Groups. Click Active Tsr Groups to display all TSR groups that are currently set up for Treatment Services Review. Click All Groups to display all follow-up groups available in the database. Select Group. Use the browse buttons (First, Prev, Next, Last) at the bottom of the screen to select the follow-up group you want to edit/view. Select Clients For Group. Use the scroll menu to select TSR client parameters from the follow-up group selected. Selecting All Clients In Pool will generate a TSR group from all clients assessed during the selected follow-up group's parameters. Selecting Clients Randomly Selected For Follow-Up will generate a TSR group from only those clients in the follow-up pool who have been selected 113 for follow-up. Selecting Clients Not Selected For Follow-Up will generate a TSR group from only those clients in the follow-up pool who were not selected for follow-up. Note: Selecting clients who will not participate in a follow-up study will allow you to maintain an ongoing record of services provided, but will not allow you to measure the effectiveness of those services. Specify TSR Duration. Enter the number of weeks you want the TSR to continue. Minimum range is one week; maximum is 20. Notify If Past Due. Select Yes if you want the program to notify you of TSR's that are due. Select NO if you do not want to be notified. Set TSR Status. Select Active, then Save if you want the current group to be included in your TSR research study. Select Inactive, then Save if you do not want to include the current group in your TSR research study. Locate/View. Choose Locate/View to see parameters of all groups that have been set up for Treatment Services Review. Print. Click Print to print parameters of the current group selected or to print parameters of all groups created for Treatment Services Review. Involving the Client In The Treatment Services Review When a client is due for a TSR, return to AccuCare Main Menu and select File/Treatment Services Review. This will take you to a screen that will allow you to conduct the TSR. Follow-Up Group. Use the scroll menu to select the follow-up group to be searched. To view a list of the group's clients with past due TSR's, click Past Due TSR's Only. Search By. Select the way you would like clients listed in the search: Name, Ssn, Client Id. New TSR. To begin a new Treatment Services Review, highlight the client in the Search By screen and click New TSR. Modify TSR. To modify an existing TSR or to complete an unfinished TSR, highlight the client in the Search By screen, select the Review Date of the record being modified and click Modify TSR. Change Date. To change the date of an existing TSR, click Change Date, enter 114 the new date and click OK. TSR Schedule. To view/print a schedule of all client's TSR dates, go to AccuCare Main Menu, click Reports, click Scheduled TSRs. Outputting The Treatment Services Review Question And Answer Report. To generate a printed report of a client's responses on the TSR, select the client and review date as outlined above. Next, choose Questions And Answers and Print TSR. (Click Preview TSR to view report only; click Print To Text File to save the report as a text file that can be accessed from a word processing application.) Questionnaire. To generate a printed copy of the TSR, select Questionnaire/Print TSR. (Click Preview TSR to view the questionnaire on the screen; click Print To Text File to save the questionnaire as a text file that can be accessed using a word processing application.) Client Categories Select the Setup menu and go to Client Categories. 115 To add a new category, Click “New” and enter category code and description. Category Code is a required field. An existing category code can be modified or deleted only if no clients belong to that category. However, category description can be modified for all the categories. Clients can be assigned to categories in Client Administration section. Authorization The AccuCare authorization feature is generally used only at the time of installation to activate the software. Choosing this menu item brings up the authorization screen. It will prompt you to call Orion Healthcare Technology to obtain the necessary codes. Password Change AccuCare allows users the capability to change their own password. To access this function, select "File" from the AccuCare Main Menu and click "Password Change". Users must first enter their old password, then enter the new password twice to confirm correct spelling. Passwords changed via this method are subject to the password complexity rules as defined by the SuperAdmin. 116 Administrators should note that access to this module is given to all users by default, but can be denied on a user-by-user basis in the "Customized" tab of User Administration. Help On-line Manual This selection brings you to the built-in on-line help manual for AccuCare. If further assistance is required, please contact our customer support at [email protected] or call 1-402-341-8880 between 8 a.m. and 5:00 p.m. CST. Technical Assistance This selection displays the current ways of contacting our technical support. Technical support is available by e-mail or telephone. You can contact technical support at [email protected] or call 1-402-341-8880 between 8 a.m. and 5:00 p.m. CST. About AccuCare This selection displays information about the currently running version of AccuCare. Important Tips and FAQs Minimum Requirements AccuCare's Minimum Requirements for Server Based Systems 117 These are only recommendations. Your Network Administrator needs to consider future growth when selecting from the suggestions below. (For example: High volume/high speed operations may require larger servers than low volume operations.) Software Requirements: Windows NT Server 4.0 with Service Pack 6 and Windows NT Option Pack 4.01 Microsoft SQL 7.02 with Service Pack 4 Minimum Hardware Requirements: Low volume small network (less than 5 workstations) 512 MB RAM memory 4GB free disc space prior to installation Installation of SQL Server on a drive other than the drive containing the operating system High volume larger networks (usually more than 5 workstations) 1 GB RAM of memory Excess of 4GB disc space prior to installation Installation of SQL Server on a drive other than the drive containing the operating system Microsoft SQL Server Licensing Requirements: At least 1 of your SQL Server licenses must be available for use with the AccuCare database. A second SQL license is optional for any automated tape backup system. A third SQL license is optional for your database administrator if they need separate access. If you have any questions regarding your SQL licensing requirements in reference to AccuCare, please contact our technical support department (402341-8880). 1 Other acceptable operating systems are Windows 2000 Server or Professional, and XP Professional. 118 2 More current versions of the database management system are also acceptable, such as SQL Server 2000 with service pack 3a. Exit via Menu Do not quit any AccuCare modules by turning off the computer while the program is in use. Do not exit AccuCare using File>Close or clicking the "X" box in the upper right hand corner of Internet Explorer. Make sure you exit the program using the AccuCare quit or exit features located on the main menu or from the pull down menu located in "File." This will ensure the user is properly "logged off". Failure to do this may inhibit other users to access highly sensitive data through the account. This may also corrupt the AccuCare program. Clinical and Technical Support The answers to most technical questions can be found in these help documents. Please use the search functionality to find information related to your technical issues. If you cannot find an answer in these help documents, or have other questions, concerns or need technical and/or clinical advice please call Orion Healthcare Technology at 1-402-341-8880. You may also access our Web site to find answers to your clinical or technical problems. Go to www.myaccucare.com and click on the support tab. Protecting your AccuCare Data from "Malware" Most users are aware of the need for effective, up-to-date virus protection on their computers. Just as important is the need to protect your computer and your AccuCare data from ‘Malware”. "Malware" (malicious software) is any software that is installed on your computer (often without your knowledge, or without your understanding of the impact of what you are installing) that does things you don't want. Commonly known as “Spyware” or “Adware”, these malicious software programs can cause a variety of problems. Some of the common effects of Malware are: It may change your browser homepage, search engine or favorites It may install toolbars or other icons on your task bars It may record keystrokes and other personal/private information from your 119 computer It may slow your Internet access or other computer operations It may present unwanted commercial advertising (pop-up ads) It may interfere with the proper operation of other software installed on your computer It may corrupt data you are entering in databases by disabling error checking The Federal Trade Commission estimates that the average computer has at least 28 different malware software programs installed, all unknown and unrecognized by the computer's owner. Malware is usually installed on a computer either through infected email or "free" downloads. The users are enticed into downloading the free software because it appears to ‘only’ be customized toolbars, ‘smileys’ for messages, cute cursors for Windows, or a collection of screen savers. Unfortunately, this free software also intentionally contains the malware that is purposely written to be extremely difficult to remove. As an AccuCare user, you should be aware that malware could impact the performance of any software on your computer, including AccuCare. In particular, malware may corrupt data you are entering in AccuCare by disabling error checking. First, you should always be running a good virus protection program that is automatically configured to update its virus definition and to scan all incoming email messages. However, anti-virus software and firewalls will not fully protect your system against the majority of malware. It is important to also use antimalware software. There are several free versions, such as: Lavasoft’s “Ad-aware” http://www.lavasoft.com/ Spybot Search and Destroy http://www.safer-networking.org/en/download/ Microsoft’s “Windows AntiSpyware” (Beta) http://www.microsoft.com/athome/security/spyware/software/default.mspx A Google search will reveal other products. This link will take you to a comparison of other products: http://www.adwarereport.com/mt/archives/000004.html In addition, you should always carefully read any "User Agreement" presented to you prior to installing any new software. This license agreement may actually state that you are installing malware and by proceeding with the installation you agree to have it on your computer. An incomplete list of common malware (adware/spyware) software: Fun Web 120 Products (Smiley Central, PopSwatter, My Mail Signature, My Mail Stationery, My Mail Stamp, Cursor Mania), Claria (formerly known as Gator), Cool Web Search, Autosearch, BarginBuddy, Cydoor, IgetNet and many more. Some can only be removed with the above tools; others may be removed through ‘Add/Remove Programs’. Changing Your Report Heading 121 Connecting to Your AccuCare Web Site Step 1 Look on your desktop for the Internet Explorer icon Step 2 122 and double-click on it. Step 3 Again referring to the email you received, type in the user ID, password, and company ID and click on the ‘GO’ button. Step 4 You will be connected to your AccuCare 8 web site. Creating a Group in AccuCare 1. From the Main Menu, click on Setup, then Group Setup. 123 2. Click on ‘Add New Group’ 124 3. Select a Group Facilitator. 125 4. Enter a name for the group. 126 5. Choose clients for the group. 127 6. Save the group. You can always change the list of group members by using the Modify Selected 128 Group button. When you have no more need for the group you can remove it using the Delete Selected Group button. When you are done with this area, click the Exit button to return to the Main Menu. 7. Go to the Progress Note module. 8. Choose the group you created. 129 Once you have loaded Progress Notes, click on the "Add Group Note" button. 9. Select the group you would like to add the Progress Note for. 10. In addition, you can select which clients you would like to exclude from the 130 list by selecting the exclude check boxes to the right. After the group is selected and the appropriate clients are excluded, click the "Next" button in the lower right of the screen to create the Progress Note. Note: After hitting the "Next" button you can click the "Back" button (in the lower left) to change your group selection or which clients are excluded. Previewing and Printing Narative Reports 1. Sign into AccuCare and enter the Client Report module. 2. Choose a client and click on the Preview button. 131 3. Allow a few seconds for AccuCare to generate the preview page. Once completed it will look like the example below. The preview is shown without page breaks and is read-only. If you need to make changes, then you must go back to the assessment to modify the output. 132 4. When you are with the preview, go to the bottom of the page and click the OK button. This will return you to the Clients Reports screen. 133 5. Click on the Print button on the Client Reports screen. Again, allow a few seconds for AccuCare to generate the report. 134 6. A print dialog box will appear with the report behind it. 135 7. To preview or print other reports, simply check the box next to the report name. 136 Saving a Naritive Report to a Word File 1. Go to Client Reports and choose the client. 2. Click on the ‘Print to Text File’ button. 137 3. If you are using Windows XP with Service Pack 2, read the following steps. Otherwise, skip to step 7. 4. The Information Bar may appear as shown below. 138 5. Click on the Information Bar to open the menu, and click ‘Download File’. 139 6. The File Download dialog will appear. Click ‘Open’ to open the report. 140 7. The report will be displayed. 141 8. Click on the File menu and choose Save As. 142 9. The Save As window will open. Choose a location to save the file and click Save. 143 NOTE: The default Save As type is Rich Text Format (RTF). If you prefer to save the file as a Word Document (.doc), you can change it by opening the file in Microsoft Word, do a Save As selection and then choose Word Document under the Save as type: box. 10. The Save As window will disappear. To exit the document view, and return to the Client Reports screen, click on the File menu and choose Close. 144 11. You can now open Microsoft Word and edit the narrative report. Seven Important Things to Remember When Using AccuCare 8 Seven Important Things to remember when using AccuCare 8 It is important to enter AccuCare correctly. 1. When using AccuCare, always enter the program using the desktop icon. Do not attempt to bookmark the site in Internet Explorer. 145 2. It is extremely important to exit out of AccuCare properly. Always exit AccuCare using the Quit or Cancel buttons. NEVER use the small X in the upper right-hand corner of your browser window. 3. Do not use the Internet Explorer toolbar to navigate through AccuCare. Always use the AccuCare application buttons to move forward, backward, or print. 4. Exit out of AccuCare after each client’s assessment or session is completed. Although your AccuCare program will appear active, when you attempt to 146 advance to the next screen (the action which saves the data) you will receive a session timeout message. This is due to a security measure that automatically closes the program if it has been idle for a certain length of time. Likewise, it is also best to save and quit if you anticipate a long break during the session with the client. For instance, if you start an assessment then leave the program up and idle for more than 30 minutes while discussing issues with the client, you may receive a timeout message when attempting to resume the assessment and will possibly lose data. 5. Do not disable pop-ups for the AccuCare URL. The AccuCare program must be allowed to open additional pages when the user is accessing help files or printing reports. If you receive a message that "The web browser is attempting to close a page" and you are given a choice of a yes or no button, always click the yes button. 6. Spell check will only work in comment fields. After entering text in the comment field, press the F2 function key on the keyboard 7. To print only the client’s name, ID, and current date on the footer of documents printed from AccuCare, you will need to make changes in your browser settings. - Look under the Help menu in Internet Explorer - From the Help menu, select the Index tab and type the words "printing Web pages" to see the instructions for changing the header and footer - You will see that ‘&w’ prints the title (client’s name and ID) and ‘&d’ prints the date. - In the Internet Explorer menu bar go to File > Page Setup. - Remove all settings from the header text box so nothing will print in that area. - Type only &w &d in the footer box and click the OK button. - If you would like the date to appear on the bottom right-hand corner of 147 the page to avoid confusion with the client’s name and ID, type &w&b&d instead. By putting &b before the &d, you will shift the date to the right side of the page. Step By Step With AccuCare 8 Welcome to AccuCare 8. As a SuperAdmin, your first task will be to configure AccuCare to the level of HIPAA security and privacy you desire. After using your state portal to enter your User ID, Password, and company ID, you will be able to view the AccuCare Main Menu. Step 1 - Setting Up Your First Provider AccuCare 8 maintains security and privacy through a three-level hierarchy of Provider, User and Client. Depending on your unique situation, a Provider could be your primary agency, satellite agency, inpatient/outpatient program, halfway house, or other unique program. On the Main Menu, locate the menu bar directly under the AccuCare logo. Select the Setup menu and go to the first item, ‘Providers’. This will take you to the Provider Administration page 148 AccuCare initially comes with ‘Default Provider’ as the initial Provider Name and ‘DEFAULT’ as the initial Provider ID. You will need to set up your Providers here. Click on the ‘Add’ button and enter at least the two required fields of Provider Name and Provider ID. The example below shows a new Provider added. The Provider name is ‘Renewal Halfway House’ and the Provider ID is ‘RHH01’. 149 This Provider ID of ‘RHH01’ will appear in assessments and other records where either a Provider Number or a Provider ID is required. Use care when creating a Provider ID so you will be able to easily remember which Provider Name it represents. Once you click ‘Save’, you will not be able to modify the Provider ID. Click ‘Save’ and ‘Exit’ when finished, or ‘Save’ and ‘Add’ to add additional Providers. There is no limit to the number of Providers you may have. Step 2 - Setting Up Your Users Return to the Main Menu and locate the menu bar directly under the AccuCare logo. Select the Setup menu and go to the second item, ‘Users’. 150 You are now at the User Administration page. Only a User who is a SuperAdmin has access to this area. Orion creates the first User, usually the Super Admin with permission to access all areas of AccuCare and to all patients in the database. Users are mainly classified into "Standard" and "SuperAdmin". Super Admin has access to all the areas of AccuCare and to all the patients in the database. Standard Uses are further classified into roles: Clinical Admin Director Senior Clinician Clinician Low-Level Admin Each of these roles have default program and patient access. However, the Super Admin can deny any default program for a standard user. If a default program access is denied to a User, then that User Role is considered "customized". Super Admin can also change the default patient level access. However, some program access levels have requirements for specific data access levels. In such cases, the system admin cannot change the patient level access. In the example below, the Super Admin has created a new User. A User could be a Clinical Admin, Director, Senior Clinician, Clinician, or Low-Level Admin. 151 First you must create a User ID and a Password. The User ID and Password will be used to log into AccuCare and to associate a User with the Client Records created by that User. Each User ID must be unique and cannot be modified after it is saved. Both User ID and Password are required fields. Next, enter the User's Full Name and the User's Title. These will appear on the first signature line of client reports. Only the User's Full Name is required. Three initials are required in the Initials field. If you do not know the user's middle initial or if the user has no middle initial, use 'X' as the middle initial. From the drop down menu, select the appropriate Provider to associate with this User. If you enter a Supervisor's Name and Title, that information will appear on the second signature line of printed reports. Select the User Type. If you select "Super Admin", it automatically selects "Administrator" for clinical program access and "All patients" for patient access. If you select "Standard" User type, select the program level access and patient level access. Some program level access has requirements for specific patient level access. If you choose to customize program access, click on customized tab and select the programs that you would like to deny/allow and move the list to the appropriate select box. When finished either 'Save' then 'Exit', or 'Save' then 'Add' additional Users. 152 Step 3 - Setting Up Permissions This area of the hierarchy is optional and in most instances is not initially implemented until it becomes necessary to allow a User to see the Clients of other Users that are not already a part of their default access. Return to the Main Menu and locate the menu bar directly under the AccuCare Logo. Select the Setup menu and go to the third item, ‘Manage Permissions’. Selecting Manage Permissions from the drop down menu will take you to the Grant/View/Deny User Permissions screen. This is the most complex portion of the program and allows you to control your User's access to Client Records they did not create or Client Records that are not a part of their default permissions. We recommend that initially you set up default patient level access of your Users. 153 In Grant/Deny Provider you may Grant or Deny access to all Client Records associated with a Provider that is not the default Provider for Users who do not have access to "All Patients" . In Grant/Deny User you may further filter level of Client Record access with either a Grant or Deny Users, to all Client Records belonging to another User in the same Provider. In addition, Users may receive Grant or Deny access to all Client Records of Users in non-default Providers. Grant/Deny cannot be modified for Users who have access to "All Patients". In Grant/Deny Client you are able to restrict access down to the individual Client Record with either a Grant or Deny Users, to an individual Client Record belonging to another User. In addition, Users may receive Grant or Deny access to an individual Client Record in non-default Providers. Grant/Deny cannot be modified for Users who have access to "All Patients". The example below shows a User, Billie Lynn, who is a Security Level 3 Supervisor and belongs to the Provider "RobT" 154 In the above screenshot, the user with the User ID of PNL2A is currently selected to be granted or denied access to clients who are assigned to the user "Level 2 Provider B". 155 This might be necessary if the user Level 2 Provider B was on vacation or ill and a user needed to see one of his clients. It also makes it possible for one user to do the intake while another user creates follow-ups or writes Progress Notes. As you can see, the AccuCare hierarchy is a powerful tool in managing security and privacy. Glossary Acronyms and Definitions AccuCare: This complete behavioral healthcare system helps you organize and save time in every aspect of your organization, from reception, intake and counseling to management and administration. BAC: Blood Alcohol Count is recorded in hundredths or thousandths of one percent, i.e. .215 or .10. This measurement is used primarily in arrests for drunk driving. Conviction: To be found guilty of a crime by a court or judge. Dts: Delirium Tremens are physical withdrawal symptoms reflecting physical addiction to alcohol. Detox: An abbreviation for detoxification. Detained: To be held by a legal authority, i.e. police, sheriff, etc. DWI: Driving While Intoxicated (DWI) is also referred to as Driving Under the Influence (DUI), Operating a Motor Vehicle Under the Influence (OMVUI) or Operating While Intoxicated (OWI). Incarcerated: To be held in a correctional or custody situation such as jail, prison or detention center. IV: Intravenous or using a needle to administer a drug. MIP: Minor in Possession is a legal charge for being a minor in possession of alcohol. MIS: Management Information System. Also known as Data Query in AccuCare. Opt: An abbreviation for outpatient counseling or treatment. 156 OWI: See DWI. Tx: An abbreviation for treatment. Interviewing Interview Process Utilizing AccuCare The use of a computer during an interview process may at first seem somewhat unusual or even awkward. With only a little practice and some basic pointers, interviewer/diagnosticians soon discover that the computer is easily integrated into the process of interviewing clients. The AccuCare software program can save a great deal of time once the interviewer has learned which questions to expect next. It is recommended that anyone who is to use AccuCare should first practice by completing two or three mock interviews. You may do so by using a Social Security number of 999999999. (The practice assessment will not print out.) Appendix I - Using the ASI ASI Overview The Addiction Severity Index (ASI) is a structured clinical interview designed to collect all the information needed at intake to be able to develop an appropriate treatment plan for an individual seeking substance abuse treatment. (Appendix I provides a copy of the ASI.) The interview, which is typically conducted in less than 50 minutes, covers seven areas of life functioning: medical status; employment status; drug/alcohol use; family history; family and social relationships; legal status; and psychiatric status. After completing each section of the interview (with the exception of the family history section), a severity rating is calculated based on the clinician's judgment 157 and the client's self-assessment. These ratings indicate whether problems exist in those areas and whether such problems are severe enough to warrant attention as part of the client's treatment program. A high rating indicates that a problem is severe enough to warrant further investigation and consideration. In those instances, additional diagnostic tests are recommended before a final decision is made. Guidelines for calculating severity ratings are provided in the next section of this manual. This manual discusses use of the instrument in an intake interview to collect the information needed for treatment planning. Although the ASI was developed as a research tool, it is valuable in clinical settings. It can be used at various stages in the assessment and treatment process to identify client problems, monitor progress, and measure client change. For example, it may be desirable to administer the ASI upon admission into the program and again upon completion, or at other predetermined stages. Because of its use as a research tool, the ASI has undergone rigorous validation and has been found to have high reliability and validity. That means it is highly effective—when used correctly—at collecting consistent and accurate information. Its validity (accuracy) makes it useful for determining the types of treatment that a client needs, and its reliability (consistency) makes it valuable for monitoring client change and evaluating treatment programs. The ASI must be used correctly to be valid and reliable. While the ASI has been found to be valid with most clients seeking treatment, it is not suitable for all populations. It is not suitable for adolescents due to its underlying assumptions of self-sufficiency (i.e., working, having an income, being married) and because it does not address issues critical to adolescents; for example, school, peer relations, or family problems from the perspective of an adolescent. In addition, the ASI has not been validated on prisoners or psychiatrically ill substance abusers, although normative data (averages) have been gathered for these populations. These norms allow you to compare your clients to other clients with similar characteristics. (See page 9 below for a full discussion of normative data and their use.) To ensure proper use of the instrument, the National Institute on Drug Abuse has sponsored the development of a technology transfer package on the ASI. In addition to this manual, the technology transfer package contains the following materials to help programs to become familiar with the ASI and to use it properly: 158 two training videotapes, totaling 120 minutes, which demonstrate proper use of the ASI; a facilitator's manual suggesting practice exercises which staff trainers can use to teach counselors how to use the ASI; and a program administrator's handbook discussing managerial concerns— such as quality control—and common implementation issues. The package is available through the National Technical Information Service at a cost of $52.35 plus postage by calling 703-487-4650. Orders should refer to order number AVA19615VNB2KUS. Order can also be FAXed to 703-321-8547. Rush services is available for an additional fee. Information on other resources related to the ASI is contained in Appendix IV. This manual explains in detail the purpose of each question and suggests ways of probing to ensure that the client understands the question and gives a complete, accurate response. It should be used as a reference during and—more importantly—after training. There may be instances when a client gives a response that the interviewer does not know how to record on the ASI. In those instances, the interviewer should make a notation in the margin of the ASI. Then—after the interview is completed—look up the question in this manual to determine the purpose of the question and code the answer. Two words with which users should be familiar are used throughout this manual. Code. This refers to how you record a client's response to a question on the ASI. Probe. A probe is a question or statement (or even a pause) intended to stimulate a client to provide more information or to clarify information he or she already has given. Scoring The calculation of severity scores is discussed below, followed by a discussion of composite scores. The section concludes with a discussion of normative data. Severity Ratings Two scales or severity ratings are used during the ASI interview: client ratings and interviewer ratings. Client Ratings. At the end of each section of the interview, the client is asked to indicate on a 5-point scale: (1) how bothered he or she has been in the past 30 days by the problems identified during the interview and (2) how important he or she thinks it is to undergo treatment for these problems.1 (1 Severity ratings are determined for six of the seven sections of the ASI. No rating is determined for the Family History section, but two ratings are determined for the Drug/Alcohol Use section.) The 5-point scale for each of these two questions range from 0 to 4, as follows: Not at all Slightly Moderately Considerably 159 Extremely Interviewers may find it helpful to reproduce the scale on a large card so that the client can refer to it while answering. If a client reports that he or she is bothered slightly some days (a rating of 2), but extremely on other days (a rating of 4), ask the client to given an overall rating; if the client cannot give an overall rating, use the average or midpoint (i.e., in this case, 3). Composite Scores In literature on the ASI, you may occasionally see reference to composite scores. Composite scores were developed for measuring treatment outcomes, not for planning treatment. Because composite scores were developed as indicators of change, they take into account only questions that pertain to the previous 30 days. They also use complex mathematical formulae to weight clients' responses to each questions, based on statistical analyses of the relative importance of each individual item. Those numerical weights are used in a mathematical procedure to compute composite scores in each problem area. Because of the mathematical nature of the composite method, it is well suited to computer-assisted scoring after the face-to-face interview has been completed and the coded form is ready. This technology transfer package does not cover composite scoring, as it is irrelevant to clinical treatment planning. Normative Data From research on different groups of patients, normative data (averages) for both severity ratings and composite scores have been computed, in each severity or problem area, for the following distinct subgroups of substance abusers: male and female alcohol abusers; male and female opiate abusers; male and female cocaine abusers; male and female multiple drug abusers; male and female Federal prisoners; pregnant substance abusers; psychiatrically ill substance abusers; male homeless substance abusers; 160 employed males identified by urine screening; and male out-of-treatment substance abusers. These normative data comprise average scores for various client characteristics and ASI severity and composite ratings. They allow you to compare your clients to averages for any of these client groups. For example, the average age of pregnant female substance abusers is 28, with 11.6 years of education. The average number of days of alcohol abuse in the past 30 days is 3 and, of cocaine abuse, 2. The average severity rating for medical problems among this group is 2.2. The normative data also provides other scores. These normative data can help program administrators and interviewers identify problem areas which occur more frequently or severely among their particular agency's clients than among clients in other agencies. Interviewing Tips In addition to gathering information needed to develop a treatment plan, the intake and assessment interview usually presents the first opportunity to build a therapeutic relationship with a client. While it is beyond the scope of this manual to teach interviewing skills, it is important to recognize that the ASI interview can be used to establish rapport and build trust. Programs vary, depending on resources, as to which staff they assign to conduct intake evaluations. In some programs, only clinicians with advanced degrees and many years of experience make initial assessments. In other programs, intake is done by less experienced clinicians who identify significant problems and then refer clients for more definitive assessment. Although they may require more training than seasoned clinicians, inexperienced counselors can be taught to administer the ASI sensitively and effectively. Additional training in general interviewing techniques, as well as ongoing clinical supervision, are invaluable for new clinicians. Program administrators are encouraged to offer such educational opportunities to their staff; counselors are encouraged to attend these and other programs that will enhance their clinical skills. There are many excellent books on interviewing. Listening. The most effective way for an interviewer to learn about a client is to listen quietly and attentively to what the client is saying. When the interviewer lets the client speak without interrupting, without intruding, the client feels free to reveal whatever is on his or her mind. The client feels that the interviewer truly wants to hear what he or she has to say. When the interviewer speaks too much or breaks in prematurely, the client's self-expression is inhibited and much valuable information is lost. The interviewer may also unwittingly direct the client away from important issues and obscure the client's own views and concerns. The more silent the interviewer is, the more likely the client will speak. Interviewers can nod with understanding, use questioning looks, wait patiently, or 161 say, "please go on," or, "please tell me more," to encourage clients to talk. By listening attentively, interviewers can think about what the client is saying, ask for clarification if they do not understand, and be more aware of the emotions behind the words. Listen to what your client is saying. Observing. Interviewers keenly observe clients' behavior. Body language often reveals what a client is really feeling. A frightened client may sit hunched over, clutching his or her shoulders. A paranoid client may appear intensely vigilant or easily startled. Interviewers should watch for inconsistencies in what a client says and how he or she appears: a tear may reveal sadness a client is unwilling to mention. Empathy. Interviewers should try to imagine how it feels to be the client. Empathy is our capacity to imagine ourselves as someone else and to feel that person's pain. Empathy is a feeling within the interviewer that comes from listening carefully to a client and entering imaginatively into his or her experience. Empathy exists when the interviewer's feeling state reflects that of the client. It enhances the interviewers's understanding of the client and his or her circumstances. When an interviewer genuinely empathizes with a client, he or she will respond most effectively; empathy helps an interviewer know what a client really needs. An interviewer conveys empathy in the appropriateness of his or her response—that is, in the fit between what a client needs to hear and what he or she says. An interviewer conveys empathy by a look, a tone of voice, or a feeling state-not by telling a client that he or she understands or by sharing a personal experience. Asking Questions. The interviewer should ask questions in such a way that the client can express him or herself fully. While most questions in the ASI have very specific and limited answers (e.g., "How many times have you been hospitalized for medical problems?"), the interviewer should allow the client to elaborate as much as he or she wishes. Interviewers should convey to clients that they are interested in learning as much about them as possible, rather than simply obtaining short answers to direct questions. While this may lengthen the administration of the ASI, it will demonstrate the interviewer's interest in getting to know the client as a person, help the interviewer make correct severity ratings, and provide important insights into the client's treatment needs. Interviewers are generally encouraged to ask open-ended questions that do not lead clients to give desirable answers. It is possible to combine this style of interviewing with the more structured requirements of the ASI by asking the specific ASI questions and then saying, "could you tell me more about that?" The more clients are encouraged to speak, the more they feel that there is genuine interest in them and their difficulties. Respect. Respect is the cornerstone of a solid client-counselor relationship. Only when clients feel respected will they share their inner thoughts and feelings, trust the interviewer or counselor, and engage wholeheartedly in assessment and 162 treatment. Interviewers can show disrespect in a variety of subtle ways: sitting when a client enters a room, using the client's first name on their first meeting when the client is asked to address the interviewer with a title, or keeping the client waiting for an appointment. Interviewers show disrespect when they criticize a client's behavior or take a judgmental position about what a client has said or done. Interviewers show respect, on the other hand, when they keep an open mind and remain curious about the client's behavior. It is especially important when speaking with a client from a different ethnic or cultural group or with a person who has a different orientation for the interviewer to refrain from making value judgments. Interviewers must recognize that client's beliefs and value systems will differ from their own, and that all deserve respect and understanding. Honesty. An interviewer may become aware that a client is withholding information or distorting the truth. Clients should be told at the onset that the treatment program staff can help them better if they share as fully and honestly as possible. Nonetheless, some clients, for various reason, will not be honest. Interviewers can point out inconsistencies and ask for clarification, but aggressive confrontation will not help establish rapport or trust. Interviewers might note that, while it may be hard for a client to be open and straightforward now, this may, in time, become easier. Clients should be assured that what they say will be kept confidential unless there is evidence of danger to themselves or others, in which case the interviewer will have to act in a way that guarantees safety. If local laws require disclosure of certain kinds of information, interviewers should tell clients this. Interviewers are under the same obligation to be honest with the clients. They must disclose the nature and purpose of the interview, what the data will be used for, and who will have access to it. Each program will need to determine these parameters for itself. The Interview Process. The ASI interview should begin with an overview of the interview process: how long the interview will take, the areas it will cover, and how to use the scales. Intoxicated Clients. If a client is obviously intoxicated or under the influence of drugs, the interviewer is unlikely to be able to gather accurate information. The drugs will likely alter the client's affect and judgment and distort his or her perceptions. In such cases, tell the client you cannot continue the interview, and follow your program's policies for dealing with the clients who are under the influence of drugs and alcohol. Client Behavior. Interviewers vary in how comfortable they feel with various client behaviors including, bizarre behavior (e.g., delusions or hallucinations), or hostility. Training and experience teach interviewers how to handle difficult situations and to feel confident in their ability to know what to do. If an interviewer feels very uncomfortable with a client, he or she might try to think about why this 163 is so, and whether the situation poses any real danger. If your client threatens violence or appears to be losing control, tell him or her that this behavior is not acceptable and leave him or her. Seek help immediately and, if necessary, call security. Do not remain with a client who is becoming violent and do not try to solve the problem yourself. Get help! Some programs equip interview rooms with emergency alarm systems to summon help. Common Questions About the ASI and Their Answers The Interview Format. Does it have to be an interview? In the search for faster and easier methods of collecting data, many clinicians and researchers have asked for a self-administered version of the instrument (either by computer or paper and pencil). Since the instrument is often used as part of a clinical evaluation, it is important to have interpersonal contact for at least one part of that evaluation. The developers of the ASI have found that, particularly among some segments of the substance abusing population (e.g., the psychiatrically ill, elderly, confused, and physically sick), the interview format may be the only viable way to ensure that the questions are understood. Thus, there is no reliable or valid self-administered version of the ASI nor any current plans to develop such a format for the instrument. Role of the Interviewer. What are the qualifications needed to be an ASI interviewer? The most important part of the ASI is the interviewer who collects the information. The interviewer does not simply record client responses. He or she is responsible for the integrity of the information collected and must be willing to repeat, paraphrase, and probe until the client understands the question and his or her answers fulfill the purposes described in this manual. It is critical for prospective interviewers to understand the purpose of each question, to probe for the most complete information available from the client, and then to record the answer correctly. There are no clear-cut educational or background characteristics that have been reliably associated with the ability to conduct an ASI interview proficiently. Reasons for refusing to allow an individual to administer the ASI include an inability to form reasonable rapport with the clients, insensitivity to whether or not clients understand the questions as asked, or failure to probe effectively with supplemental clarifying questions when given confused answers. Quantity of Use. Why does the ASI assess frequency of use instead of quantity of use? Researchers have found that, while clients can usually recall the frequency of their drinking episodes, they have much more difficulty in recalling the quantity during each episode. Recording client estimates of the quantity of their drug use has proven virtually impossible. First, the street units of drug use differ widely (e.g., spoons or bags of heroin, lines of cocaine, vials of crack, hits of speed, etc.). Second, even if it were possible to record quantity accurately, it is 164 often the case that the drug purchased for ingestion (e.g., cocaine) actually turned out to be a different drug (e.g., PCP, methamphetamine, or a mixture). Instead, frequency of use seems to allow a good estimate of overall severity of use. Interviewers who wish additional, detailed information on quantity of drug use, or the specific conditions under which drug and alcohol use usually take place, are urged to probe further with additional questions. 30-Day Period. Why is a 30-day reporting period used for recent status? Some individuals have questioned the decision to record the frequency of problem days during the one-month period prior to the evaluation point. Results of several studies that have specifically focussed on this question suggest that recall accuracy drops drastically for periods beyond 30 days. A longer period, too, might underrepresent the true severity of problems since many patients enter treatment at a point following incarceration, hospitalization or stabilization in a controlled environment. From a clinical perspective, researchers have decided the problem status presented for the past 30-day period does offer an accurate representation of the client status at the point of admission, regardless of whether this point represents the typical pattern of problems shown by the client. Admission or baseline ASI also inquires about the pattern of lifetime symptoms in each problem area. Programs have found that the lifetime and past-30-day periods may be combined clinically to form the basis of a more representative evaluation. Severity Ratings. How important and useful are they? Severity ratings have been shown to be valid and reliable when used in a research setting. That setting includes arrangements that treatment programs may not be able to implement readily. Thus, the precision of ASI results will depend upon the extent to which the ASI interviewing process is carefully managed. Some characteristics of a research setting that treatment programs may adopt to increase the rigor of ASI results include the following: Interviewers are thoroughly and carefully trained; Interviewers are closely supervised; A single person is responsible for resolving uncertainties and ambiguities; and Interviewers meet regularly and observe one another. These procedures increase the reliability and validity of ASI severity scores. In turn, that increases the utility of the instrument in assessment and treatment planning, and in reassessing client progress during treatment. Appropriate Populations. Can I use the ASI with samples of substance abusing prisoners, psychiatrically ill substance abusers, or homeless substance abusers? 165 Because the ASI has been shown to be reliable and valid among substance abusers applying for treatment, many workers in related fields have used the instrument with other types of substance abusers. For example, the ASI has been used at the time of sentencing, incarceration and/or parole/probation to evaluate substance abuse and other problems in criminal populations. In addition, because of widespread substance abuse in the mentally ill and homeless populations, the ASI has also been used among these groups. Though norms have been established for many of these groups, reliability and validity of the instrument have not been established (with the exception of the homeless population, for whom validity was recently established). This does not mean that the ASI is necessarily invalid with these groups, only that the reliability and validity is unknown. In cases where no other suitable instrument is available, the ASI could be a better choice than the creation of a totally new instrument. However, it is important to note circumstances that are likely to reduce the value of data from ASI among groups such as these. When used by a trained interviewer with treatment seeking sample and in a private interview setting, there is little reason for a substance abuser to misrepresent problems. However, in circumstances when individuals are being evaluated for probation/parole or jail there is obviously more likelihood of misrepresentation. Similarly, when the ASI is used with psychiatrically ill substance abusers who are not necessarily seeking (and possibly avoiding) treatment, there is often reason to suspect denial, confusion and misrepresentation. Consistency checks—the collection of similar bits of information in several different sections of the ASI—may be of some benefit in these circumstances. These cross-checks allow the interviewer to verify the consistency of the information provided by the client throughout the course of the interview. However, these are not substitutes for systematic tests of the reliability and validity of the ASI in populations of substance abusers within the criminal justice system or mental health system. The ASI is not appropriate for adolescents due to its underlying assumptions regarding self-sufficiency and because it simply does not address issues (e.g., school, peer relations, family problems from the perspective of the adolescent, etc.) that are critical to an evaluation of adolescent problems. Hence, the instrument is not reliable or valid with adolescent populations and should not be used. Order and Omission of Questions. Can interviewers reorder or omit questions? Interviewers may alter the order of questions within sections to fit their own interviewing styles. In addition, programs may decide to change the order of the seven sections. Originally, the ASI was designed so that the least threatening questions and sections came first, giving the interviewer an opportunity to build 166 rapport and trust before getting into more sensitive areas. That general rule still holds for substance abuse clients. However, programs may find another order more suitable for clients whose substance abuse problems are subordinate to other problems. Changing the order of sections will not adversely affect the quality of the interview. However, we do advise that all interviewers within a program follow the same order. While questions may be paraphrased or reordered, they may not be omitted. Modifying the ASI. Can the ASI be modified? Individual programs may alter the format of the ASI or expand it to include additional areas of interest to them so that the ASI better meets their needs. Such changes should not affect the validity of the data collected. For example, programs may wish to have the ASI reformatted so that it provides more space for making notes during the interview, which many counselors find helpful. Programs may want to use large print or a different font so that the document is easier to read. Programs may also want to type the ASI onto paper that includes their logo or other program-specific information. Programs may add questions to the ASI so that it covers issues of concern to the populations they serve. For example, a program may want to add questions to the section on Medical Status which ask about the person's HIV status. The section on Legal Status could be amended to include questions on whether custody of a child has been removed from a parent. Keep in mind, however, that adding questions increases administration time, and one of the major benefits of the ASI—its brevity—may be lost if the ASI is expanded significantly. Eliminating items is not recommended. If one of the seven sections duplicates information collected through another process, the entire section could be eliminated without adversely affecting the validity of the instrument. It is a good practice to modify the language used in the ASI to conform to local conventions. For example, the local street slang for drugs could be used. Getting Ready to Use the ASI It is essential that interviewers become very familiar with the ASI and comfortable with its organization before beginning to use it with a client. The accompanying two-volume training videotape demonstrates each section of the ASI. The twovolume training tape is designed to be used as part of an inservice training program that includes discussions among clinical staff and role plays using the ASI. We also recommend that individual interviewers take the following steps before using the instrument: Read the ASI carefully to get a sense of the information gathered, and the 167 intent of each question; if you are unsure of the intent, check the page of this manual that explains the item. Rehearse the interview (with a colleague if possible, or by yourself): ask each question as you would in the interview. After rehearsing, identify questions you would like to rephrase in your own words, and—if you find another order more comfortable—change the order of some of the questions. (Remember, however, that questions should not be omitted in any given section.) Rehearse it again to see if the new language and order are more consistent with your personal style. Think about each question, and how you might rephrase it if a client did not understand it. Think about ways you might probe to get clarification or more information from a client on specific items if the client's answers were incomplete or unclear. Think about how you would deal with an inconsistency in a client's response. Rehearse until you feel completely comfortable with the ASI and certain you will be able to use it effectively to collect the information your program needs for treatment planning. After you begin using the ASI, many questions may arise about how to code certain answers. When you are unsure, leave the space blank on the ASI, but write a note in the margin. Then check your manual after the interview is complete, and code the response at that point. If you are still unsure about how to code an answer after checking the manual, then discuss the answer with your supervisor or colleagues and decide how that answer should be coded in the future. Then send a memorandum to all interviewers to make a notation in their manuals of the proper way to code that response, in the event the same situation arises in the future. How to Use This Manual This user's guide provides in depth instructions on asking each question on the ASI. The ASI may be considered as a guide to a conversation. It is quite simply a set of questions which you may find useful in gathering information about your client. This information is then used to create an individual treatment plan for each client. The following information about each item on the ASI is provided. Intent/Key points. This information describes why the question was originally included on the ASI. Sometimes, the reasons are simple. Regardless, understanding the original intent can help you to use appropriate judgement about how to code a response. Coding conventions adopted and recorded in the "Coding Issues" subsections are based on the original intent of the question. Suggested Interviewing Techniques. For many clients entering treatment, answering a lot of seemingly meaningless questions can be tiresome. This section offers efficient ways to phrase each question. Clients are more open to 168 answering questions if they are posed in a direct, non-confrontational manner. In many cases, the interviewer may simply read the question off the page, as written. In other cases, examples of effective ways to paraphrase are provided. Additional Probes. A probe is a question that does not appear on the ASI. The probe may provide information that helps you to understand the client's previous answers on his/her problems more fully. The ASI has been recognized by its creators as the minimum number of questions one would need to begin a treatment plan. This section contains additional suggested probes that you may want to ask after each question. Sometimes, asking a lot of probes in the first part of the problem section helps the interview to flow more naturally. Note that this is not a comprehensive list of probes. Each interviewer has a personal style and will tailor probes to the particular client. Space is provided under each entry in the manual to record additional probes. Coding Issues. Coding is the term used to describe the act of recording the information you receive from the client, in the boxes or spaces provided on the ASI form, with a numerical code. Over time you may encounter new situations which are difficult to code, given the choices listed on the ASI. For each question, some solutions are offered for coding issues that arise frequently. This should not be considered a complete list of all of the potential coding issues that could arise in other populations. Cross check item with. Similar bits of information are gathered in several sections of the ASI. An alert interviewer can use these internal cross-checks to verify consistency of information provided by the client throughout the course of the interview. For each item on the ASI, we provide a list of other items which are related to it within the interview. Note that this is not a comprehensive set of cross-checks. Certain situations may require different cross-checks. Space is provided under each entry in the manual to record additional cross-checks. General Guidelines for Completing the ASI The top of page 1 of the ASI form provides general guidelines on the procedures used to code responses. A brief description of interviewer severity ratings and a summary of the client's rating scale are also included on the form. It is important to differentiate items which are not applicable to the client (which should be coded as "X"), from items that the client cannot understand or will not answer (which should be coded as "Z"). Remember to code all items. General Information The general information section allows you to gather basic administrative information and demographic characteristics. The series of items in the left column were designed to provide administrative 169 information. Many facilities may wish to change this section to capture locally important information regarding insurance coverage, particular program codes, referral arrangements, case manager assignments, etc. This is entirely appropriate and even completely different face sheets may be used. Additions or changes to these items should be made freely as needed to reflect the administrative needs of your facility. Questions in the center column are generally demographic in nature and require little clarification, with the exception of item 6. Note that the Geographic Code (in the center column) is used to help determine the socioeconomic status of clients admitted to treatment. It is not necessary and may not pertain to your facility. G17. Race Intent/key points: To record client's primary race. Suggested Interviewing Techniques: Ask the question as follows: Mr. Smith, what do you consider to be your race? Read the list if necessary. Additional Probes: Coding Issues: If the client identifies more than one race, note this under Comments. Develop a special code—e.g., "Z"—for this situation and train staff to use it consistently. Cross-check items with: G18. Religious Preference G18. Religious Preference Intent/Key Points: To record client's current religious preference, not historical (such as during childhood). Suggested Interviewing Techniques: Ask the question as follows: Mr. Smith, what is your current religious preference. Additional Probes: 170 Coding Issues: Record the response or note a response under comments if it does not fall into one of the categories. Programs may wish to modify the instrument to allow for the recording of other religions (e.g., Jehovah's Witness) not specified on the ASI, depending on the client population. Cross-check items with: G19.-G20. Controlled Environment G19. Have you been in a controlled environment in the past 30 days? G20. How many days? Intent/Key Points: To record whether or not the client has had restricted access to drugs or alcohol in the past 30 days. A controlled environment will refer to a living situation in which the subject was restricted in his freedom of movement and his access to alcohol and drugs. This usually means residential status in a treatment setting or penal institution. A halfway house is generally not a controlled environment. Suggested Interviewing Technique: Read the question as written. Giving client examples can help them understand what you mean by the term controlled environment. Mr. Smith, in the past 30 days, have you spent any time in a controlled environment...a lock-up situation like a jail...or a detox program...or a medical hospital...any place where you may not have been able to get drugs and alcohol as easily as in your neighborhood? Additional Probes: Ask the name of the institution from which the client was released. Ask the reason why the client was in the controlled environment (medical problems, criminal charge). Coding Issues: If the subject is in two types of controlled environments, enter the number corresponding to the environment in which he or she spent the majority of time. In these cases, time spent in a controlled environment (item 7) will reflect the total time in all settings. If the response to item 6 is "1," enter "Z" for item 7. Cross-check this item with: 171 All items which include information about the past 30 days. For example, if the client has been in a controlled environment for 25 days out of the last 30, one would assume that the client has not used substances (Drug/Alcohol Questions 1-13) on more than 5 days. If the client reports using on days in which he or she was in a controlled environment, record a comment which explains this situation. While the availability of drugs within prisons is well documented, it is probably more difficult to get drugs in a controlled environment. Furthermore—for the purposes of treatment planning—it is useful information to learn that a client used drugs while in a controlled environment. All of the items within the instrument which refer to the specific controlled environment. For example, if the client reports that he or she has been incarcerated for the last six months, the same information should appear in the legal section. Section 1: Medical Status The medical status section of the ASI helps you to gather some basic information about your client's medical history. It addresses information about lifetime hospitalizations, long term medical problems and recent physical ailments. We recommend that you add questions that you consider relevant to your client's treatment plan. M1. Medical problems - times M1. How many times in your life have you been hospitalized for medical problems? Intent/Key Points: To record basic information about medical history. Enter the number of overnight hospitalizations for medical problems. Also, include hospitalizations for overdoses and delirium tremens (DTs) but exclude detoxification or other forms of alcohol, drug or psychiatric treatment. Suggested Interviewing Techniques: Because this is the first section of the interview, the client may be prepared to tell you about psychiatric hospitalizations or drug detoxes, rather than hospitalizations for medical problems. If this happens, we recommend that you support his eagerness to tell you about drugrelated problems, suggest that he remind you about those problems when you get to the drug/alcohol section, and direct him back to the medical status section. It may help you to reinforce that you are interested in medical hospitalizations by providing examples of physical problems. Mr. Smith, I understand that you may want to tell me about drug detoxes. I appreciate that. Remind me about those when we get to the drug/alcohol section. Right now, however, I need to record information about other medical problems. 172 How many times in your life have you been hospitalized overnight for physical medical problems, like get your tonsils out or for a serious illness, like pneumonia...? Do not record a client's estimate which seems to be offered without much thought, like, "I've been in the hospital probably about five or six times." Instead, ask for some of the details (year in which the hospitalization occurred, other events in the client's life at the time) surrounding each hospitalization in order to assist the client in giving a more accurate report. By gathering a lot of information early, through probing, you will more fully understand the client's situation. This additional information may help you to move through the interview in a more conversational fashion. Additional Probes: Ask the approximate age of the client at each hospitalization. Ask the name of each hospital. Ask the types of medications they received for serious injuries. Coding Issues: Normal childbirth would not be counted since it is not a medical problem resulting from sickness or injury. Complications resulting from childbirth would be counted and noted in the comments section. Recognize that clients may get treatment for fairly serious medical problems through an emergency room. Do not include treatment received through emergency room visits unless the client was kept overnight. However, note this information in the comments section. Cross-check items with: Medical Status item 2 M2. Last Hospitalization M2. How long ago was your last hospitalization for medical problems? Intent/Key Points: To record basic information about medical history. Enter the number of years and months since the client was last hospitalized for a medical problem. If the client was never hospitalized for a medical problem, enter "N." Suggested Interviewing Techniques: Ask the question as written unless you can tell from question 1 exactly how long ago his last hospitalization occurred. 173 Mr. Smith, how long ago was your last hospitalization? This question is occasionally misread as how long was your last hospitalization? You want to know how long it has been since he was hospitalized. Additional Probes: Ask the name of the hospital. Ask the types of medications the client received for serious injuries. Coding Issues: If the last medical hospitalization occurred within the previous month, code the blocks "00 01." If the patient was never hospitalized for a medical problem, enter "N." Cross-check item with: Medical Status item 1 M3. Chronic Medical Problems M3. Do you have a chronic medical problem which continues to interfere with your life? Intent/Key Points: A chronic condition is a serious or potentially serious physical or medical condition that requires continuous or regular care on the part of the client (e.g., medication, dietary restrictions, inability to take part in or perform normal activities). Some examples of chronic conditions are hypertension, diabetes, epilepsy, and physical handicaps. Focus on and record the presence of a chronic medical problem if the client needs continued care, even if the client has grown accustomed to the care. For example, a diabetic client may report that injecting insulin daily does not interfere with his or her life because it has become routine. Regardless, you would count the diabetes as a chronic medical problem. Suggested Interviewing Techniques: Provide examples and emphasize the chronic aspect of the problem. It may help to de-emphasize the problem's interference with the client's life in cases where the client has accepted the continued care as less of an interference than a daily routine. Do you have a chronic medical problem Mr. Smith...like diabetes or high blood pressure or chronic back pain? Additional Probes: Ask the year that the problem was diagnosed. Inquire about HIV test status. 174 Coding Issues: If the client states that his/her need for reading glasses or minor allergies are a chronic problem, this is a misunderstanding of the question. If the client does report a valid, chronic problem, comment on the nature of that problem in the space provided. If in doubt as to whether or not the problem is chronic, ask the client. In general, chronic problems require ongoing care or treatment (even if it is annual or seasonal). Cross-check item with: Medical Status item 4 M4. Prescribed Medication M4. Are you taking any prescribed medication on a regular basis for a physical problem? Intent/Key Points: The purpose of this question is to validate the severity of the disorder by the independent decision by a physician to medicate the disorder. Therefore, if the medication was prescribed by a legitimate medical professional, and for the client (not someone else) for a medical (not psychiatric or substance abuse) condition, it should be counted - regardless of whether the client actually took the medication. If the client is taking medication it must have been prescribed by a physician. Medications prescribed for only short periods of time, or for specific temporary conditions (i.e., colds, detoxification) should not be counted. Only the continued need for medication should be counted (e.g., high blood pressure, epilepsy, diabetes, etc.). Do not include medication for psychiatric disorders, this will be recorded later. Suggested Interviewing Techniques: Ask the question as written, including the name of the chronic problem from the previous question, if appropriate: Mr. Smith, are you taking any prescribed medication on a regular basis for any medical problem? For example, you mentioned that you have high blood pressure. Are you taking any prescribed medication on a regular basis for the high blood pressure or any other medical problem? Additional Probes: Ask the dosage of medication. Ask the source of the medication (name of physician, pharmacy). Ask the regularity of taking the medication. 175 Coding Issues: Medications for sleep problems are usually temporary and generally fall under the psychiatric section. Cross-check item with: Drug/Alcohol grid, items 1-13 Medical Status, item 3 M5. Physical disability pension M5. Do you receive a pension for a physical disability? Intent/Key Points: The pension must be for a physical (not psychiatric) disability. Suggested Interviewing Techniques: As written, with examples Mr. Smith, are you receiving a pension for any physical disability from any source, such as the VA, social security, or workman's compensation? Additional Probes: Ask details about the pension. Ask details of the medical problem that warranted the pension. Coding Issues: Cross-check Item with: Employment/Support item 15 M6. Days of medical problems M6. How many days have you experienced medical problems in the past? Intent/Key Points: Ask the client how many days in the past 30 he or she experienced physical/medical problems. Do not include problems directly caused only by alcohol or drugs. Such problems include hangovers, vomiting, or lack of sleep which would be removed if the client were abstinent. However, if the client has developed a continuing medical problem through substance abuse which 176 would not be eliminated simply by abstinence, include the days on which he or she experienced these problems (e.g., cirrhosis, phlebitis, or pancreatitis). Do include minor ailments such as a cold or the flue, though these ailments would warrant a low severity rating. Suggested Interviewing Technique: Ask as written, with examples. Help the client to understand that you need to record the exact number of days that he or she experienced medical problems. For example, if the client says that he felt short of breath "some of the time," ask him to tell you the exact number of days that he felt short of breath. Finally, make sure that the shortness of breath was a medical problem and unrelated to drug or alcohol use. Mr. Smith, how many days have you experienced any medical problems...anything from a cold to the flue to back pain (or other symptoms of a chronic medical problem) which you described earlier? Additional Probes: Ask for the exact number of days...not a guess. Help the client by asking the number of days for each medical problem, if necessary. Verify the total number of days with the client. Coding Issues: If there is overlap on the number of days separated for different problems (e.g., days 1-3 for the flu = 3; days 2-7 for a cold = 5). The total number of days would be 7, not 8. Eight would only result if there was no overlap. Cross-check item with: Medical Status items 7 and 8 M7-M8. How bothered by medical problems M7. How troubled or bothered have you been by medical problems in the past 30 days? M8. How important would it be for you to get treatment for these medical problems? Intent/Key Points: To record the client's feelings about how bothersome the previously mentioned physical ailments have been in the last month, and how interested they would be in receiving (additional) treatment. Be sure to have the 177 client restrict his/her response to those problems counted in item 6. Introduce the Client Rating Scale (0-4) on a card at this time, mentioning that it will be used at the end of each section to allow the client to say which problems are most serious for him/her. Suggested Interviewing Techniques: When asking the client to rate the problem, use the name of it, rather than the term problems. For example, if the client reports trouble with chest pains in the last 30 days, ask him or her question 7 in the following way: Mr. Smith, how troubled or bothered have you been in the past 30 days by the chest pains that you mentioned, or any other medical problems? Ask the client question 8 in the following way: Mr. Smith, how important would it be for you to get (additional) treatment for the chest pains that you mentioned, or any other medical problems? If item 6 is 0, we suggest that you ask questions 7 and 8 in the following way, to double-check that the client really hasn't had problems. So, Mr. Smith, it sounds like you haven't had any medical problems in the past 30 days...may I assume that you haven't been bothered by any medical problems...? Additional Probes: Coding Issues: For item 8, emphasize that you mean additional medical treatment for those problems specified in item 6. Cross-check item with: Medical status, item 6. If Medical Status item 6 is "0," then item 7 and 8 must be "0" also. You cannot rate the extent to which a nonexistent problem is bothersome. M9. Medical Status Severity Rating: Remember the two-step derivation method for severity ratings: Step 1: Reduce the 10-point scale (0-9) to 2 or 3 points, using only the critical objective items. 0-1 No problem, treatment not necessary 2-3 Slight problem, treatment probably not necessary 4-5 Moderate problem, treatment probably necessary 178 6-7 Considerable problem, treatment necessary 8-9 Extreme problem, treatment absolutely necessary Consider adjusting the range based on the critical objective items of the section. CRITICAL OBJECTIVE ITEMS OF THE MEDICAL SECTION ITEM DESCRIPTION 1 Lifetime Hospitalizations 3 Chronic problems Step 2: Factor in the client's rating scale as described on pages 5-7. For example, if the interviewer's 3-point range is 4-5-6, and the client reports that he has been extremely bothered (rates it a 4) and he would be extremely interested in treatment for medical problems (rates it a 4), then select the highest point of the 3-point range (in this case, a 6) for the severity rating in this section. The 6 severity rating means that treatment is necessary for the medical section. In many cases clients suffer from conditions which may only be arrested and at least for now, cannot be cured (diabetes, hypertension, epilepsy, etc.). If the client seems to be taking appropriate care of his/her condition (medication, proper diet, etc.) and it is under control, there may be no need for an additional form or type of treatment beyond the regimen he or she is currently receiving. This client's severity rating may be low since additional treatment is probably not necessary. If the condition is serious and problematic it should be rated as severe even if there is currently no effective treatment for that condition. However, even if the condition is serious (i.e., diabetes) it should not be rated as severe if the medical care that the client is currently receiving has brought the condition to a controlled, non-problematic state, (e.g., insulin is controlling the reported diabetes). Section 2: Employment/Support Status The employment/support status section of the ASI was designed to help you to gather some basic information about the resources your client can record on a job application, as well as his or her current sources of income to use for living expenses. Clients may be hesitant to disclose information about illegally receiving money or about under-the-table payments for services such as housecleaning or repairs. For example, a client may be working while receiving 179 unemployment benefits. They might feel unsure about whether or not they can trust you to keep information confidential. For this reason, we recommend that before you list the possible sources of income (questions 12-17), you reinforce that the information that they give you during this section will remain within the treatment program if this is consistent with your confidentiality policies. E1. Education completed? Intent/Key Points: To record basic information about the client's formal education. Enter the number of years and months of completed formal education. A Graduate Equivalence Diploma (GED) will be entered as 12, but should be noted. Correspondence school will not be entered here. Education that does not lead towards a degree should not be counted here. For example, art classes would not normally count, unless they were taken as part of a degree program. Suggested Interviewing Techniques: Ask as written, however, do not forget to ask if the client received their GED. Sometimes, clients earn their GED while incarcerated. Mr. Smith, how many years of education have you completed? Additional Probes: Ask which college and what major, if applicable. Ask name and location of high school. Coding Issues: If a client received an associate's degree, record "14 00"; a bachelor's degree, "16 00"; a master's degree, "18 00"; or a doctorate, "20 00." Cross-check item with: E2.-E3. Training, technical education, profession, trade, skill E2. Training or technical education completed E3. Do you have a profession, trade or skill? Intent/Key Points: For item 2, record basic information about the client's formal technical education or training which could be listed on a job application. Enter the number of months of formal or organized training that the client has completed. Try to determine if this is valid training, such as a legitimate training program or an apprenticeship through a recognized on-the-job training program. An example of informal training which would not be counted is on-the-job training provided by family members. If the client answers "Yes" to item 3, note what his 180 or her trade is. In general, a trade will be counted as any employable, transferable skill that was acquired through specialized training or education. Suggested Interviewing Techniques: It may be helpful to ask three separate questions. The first question identifies whether or not the client has ever received any formal technical training. Mr. Smith, have you ever received any job training through a formal on-the-job training program or a training school like (local training school). The second question (item 2) addresses the length of the course. How long did that course take to complete? Finally, the third question (item 3) identifies the client's profession, trade or skill. The response to item 3 will not always coincide with the response to item 2 (i.e., a school teacher who has been trained in carpentry). Do you have a profession, trade or skill? Additional Probes: Ask the name of the training institute and training received. Ask for information about programs which the client started, but did not finish. Ask for information about skills which the client has acquired without a formal training program. Coding Issues: Use judgment in recording training during military service. Count this training only if it has potential use in civilian life and is designed to give the client a marketable skill or trade. That is, cook, heavy equipment operation, equipment repair will be counted; infantry training or demolition training generally will not be counted. If the client identifies a profession, trade, or skill, but does not make a living at it, the interviewer still should count it. The intent is to have the client identify some professional, trade, or skills which are currently marketable or potentially marketable. For example, if a client says he or she is an artist, but does not earn a living at it, the interviewer still would count it. Cross-check item with: E4.-E5. Drivers license/automobile E4. Do you have a valid driver's license? 181 E5. Do you have an automobile available for your use? Intent/Key Points: This item (and item 5) are simply an indication of the opportunity to become employed, since many jobs require driving while at work or at least the ability to get to work in places where public transportation is not available. A valid driver's license is a license that has not expired nor been suspended nor revoked. Item 5 does not necessarily require automobile ownership but availability on a regular basis for personal transportation. Items 4 and 5 are to be used as indicators of the client's ability to get to and from work. Suggested Interviewing Techniques: Ask as written. It has been our experience that some clients have a difficult time answering this question in a direct way. They may attempt to qualify their answer. For example, they may say, "My license should be valid, but I just have to take care of some tickets." Record that the client has no license and code item 5 with a "0" also. Mr. Smith, do you have a valid driver's license? Do you have an automobile available for your use, if you needed it to get to work every day? Additional Probes: Ask why the license is invalid. Coding Issues: If the client has no valid drivers license, code items 5 with a "0," rather than an "N." Cross-check item with: Legal Status, items 17-18 E6. Full-time job E6. How long was your longest full-time job? Intent/Key Points: To record basic information about the client's work history. Stress the fact that you are interested in the full-time job the subject held for the longest period of time, not part-time job. Suggested Interviewing Techniques: Ask as written, with emphasis on fulltime. 182 Mr. Smith, how long was your longest full-time job? It may be helpful, if the client has a difficult time answering this question as stated, to gather information about the client's current job status, and work backwards in time, recording information about all of his or her full-time jobs. Although it may seem like you are doing extra work, the information will help you answer item 10 (usual employment pattern, past 3 years). So, Mr. Smith are you currently working? How long have you been working at this job? What were you doing before this job? How long were you working at that job?, and so on.... Additional Probes: Ask for names of places where the client worked. Ask the reasons for leaving jobs. Ask the years that the client worked at each job. Ask for information about part-time jobs. Ask about position and job requirements. Coding Issues: Employment while in military service will be counted only when it is beyond the subject's original enlistment period. Cross-check item with: Employment/Support status, item 10 E7. Occupation E7. Usual (or last) occupation Intent/Key Points: To record information about the client's job, in addition to the level of skill the job demands as defined by the Hollingshead scale. (See appendix III.) Record the name of the client's usual occupation. In the box enter the code for the client's occupation from the Hollingshead scale: Higher executive, major proprietor (CEO), major professional Business manager, proprietor of medium sized concern, lesser professional Administrative personnel, small business proprietor, minor professional 183 Clerical, sales worker, technician Skilled manual laborer Machine operator, semi-skilled worker Unskilled See appendix III for lists of jobs that fall within each category. Record the usual occupation, even if the client has recently been working in a different capacity. If the client does not have a usual occupation, then record the most recent job. Suggested Interviewing Techniques: Ask about the client's usual job. If the client reports doing "whatever comes along", ask about his last occupation. Mr. Smith, what do you usually do for a living? If Mr. Smith does many different things. Mr. Smith, what is the last job that you've held? Additional Probes: Ask names of places where the client has worked. Coding Issues: Code as "X" only when the client has never worked at all. Be sure to specify within general classes of work (e.g., if client responds as salesman, then probe to determine computer sales, used car sales, etc.) Cross-check item with: Employment/Support status items 2, 3, and 6 E8.-E9. Support E8. Does someone contribute to your support in any way? E9. Does this constitute the majority of your support? Intent/Key Points: To record information about additional sources of financial support. Ascertain whether or not the client is receiving any regular support in the form of cash, housing or food from a friend or family member, not an institution. A spouse's or common law or live-in mate's contribution to the household is included. Suggested Interviewing Techniques: Ask as written, with examples. Stress 184 that you mean financial as opposed to emotional support. Help the client to understand that financial support can mean housing and food, as well as cash. Mr. Smith, is anyone currently contributing to your support? For example, is anyone allowing you to stay with them? Is anyone putting money toward your bills? Does your wife work? Is the support that you're receiving, the majority of your support? That is, is it more than your own self generated support? Note: Clients who are living with their parents may get defensive if you ask them directly about whether their parents are helping them out financially. There is no need to press them to admit that their parents are helping them out. You already have information about their current address (see "Current Address" on front page. If they report that they aren't paying any room and board, you may code item 8 with a 1 (Yes). You might consider asking, "Are you receiving money from any source other than your parents?" If the answer is no, you may code item 9 as "1," also. Additional Probes: Coding Issues: If the information from Employment Items 12-17 does not confirm the initial response from items 8-9, then clarify any discrepancy. Code item 9 with an "X" if answer to item 8 was "No." Record information only about financial support from individuals... not institutions, such as the Department of Public Assistance. Cross-check item with: Employment/Support item numbers 12-17 E10. Employment pattern E10. Usual employment pattern, past 3 years Intent/Key Points: The interviewer should determine which choice for this item is most representative of the past 3 years, not simply the most recent. Full-time work (including under-the-table jobs) is regular and 35 or more hours per week. Regular part-time work is a job with a work schedule of less than 35 hours per week but which is regular and sustained. Irregular part-time work refers to jobs in which the client works on a part-time basis but not on a reliable schedule. When there are equal times for more than one category, record that which best represents the current situation. Suggested Interviewing Techniques: It may take a series of questions to get 185 the most representative response to this item. Depending on the client, you might consider beginning by asking about their current work situation and working backwards in time over the past 3 years. Other clients find it easier to think back to what they were doing 3 years ago and work forwards. If you know he is employed: Is your current job full-time? How long have you held this job? What kind of work did you do before this job? Was that job a full-time job? If you know he is unemployed: How long have you been unemployed? What were you doing in your previous job? How long did you hold that job? Was it a full-time or part-time job? Regardless, the information that you finally record will represent the client's most common employment pattern during the past 3 years. Additional Probes: Ask names of work places. Ask amount of overtime. Coding Issues: Record the code corresponding to the employment pattern most representative of the client during the past 3 years. For example, code this item 1 for a client who worked full-time for 2 of the last 3 years, even if the client has not worked for the past year. Likewise, code this item 1 if he worked full-time for 18 months and part-time for 18 months, thereby giving credit for the more extensive pattern of work when the durations of patterns are equal. Cross-check item with: Employment/Support status item 6 E11. Days paid for work - past 30 E11. How many days were you paid for working in the past 30? Intent/Key Points: To record basic information about current work situation. Record number of days in which the client was paid (or will be paid) for working. Jobs held in a prison or in a hospital are not counted. Under-the-table jobs are included. Paid sick days and vacation days are included here. 186 Suggested Interviewing Techniques: Ask as written. Emphasize that you're interested in under-the-table work also. Mr. Smith, how many days were you paid for working, including under-the-table work, in the past 30? Additional Probes: Ask name of employer. Ask for an explanation for days of work missed. Ask about days of overtime. Coding Issues: A 5-day work week will be coded 20 days for 4 weeks of work. Cross-check item with: Employment/Support status item 10 E12-E17. Sources of income E12-E17. How much money did you receive from the following sources in the past 30 days? Intent/Key Points: E12. Employment: This is net or take-home pay. Also include pay for under-thetable work. E13. Unemployment Compensation: Self-explanatory. E14. DPA: This refers to public assistance or welfare, not SSI which is listed below. Include dollar amount of Food Stamps here as well as transportation money provided by an agency to assist the client in getting to and from treatments. Keep in mind that if a client has been in an inpatient public program, he or she probably did not have private insurance, and would instead have been on Medicaid, and automatically eligible for Food Stamps. E15. Pension, Benefits or Social Security. This includes pensions for disability or retirement, veteran's benefits, SSI, and workman's compensation. E16. Mate, Family or Friends: The purpose of this question is to determine how much additional pocket money the client had during the past 30 days - not to determine whether he or she was supported in terms of food, clothing and 187 shelter. Record only money borrowed or received from one's mate, family or friends. These refer only to cash payments given to the client and not to an estimated value of housing and food provided. (This was assessed in items 8 & 9.) Do not simply record the earnings of a spouse in this item - just the dollars actually given to the client to spend. E17. Illegal: This includes any money obtained illegally from drug dealing, stealing, fencing stolen goods, illicit gambling, etc. If client has received drugs in exchange for illegal activity do not attempt to convert this to a dollar value. Simply note this in the comments and in the legal section. Again, the focus is on money available to the client, not an estimate of the client's net worth. Suggested Interviewing Techniques: Read as written, with examples for each item. Mr. Smith, how much money did you receive from employment in the past 30 days? Additional Probes: Ask for information about bartering. Coding Issues: Include under "Mate, family, or friends" any coincidental or windfall income from licit gambling, loans, inheritance, tax returns, etc., or any other unreliable source of income. Cross-check item with: Employment/Support status items 8-9 Drug/Alcohol item 20 E18. Dependents E18. How many people depend on you for the majority of their food, shelter, etc.? Intent/Key Points: Stress that these people must regularly depend upon the client for financial support not simply people to whom the client has occasionally given money. Do not include the client himself or a spouse who is selfsupporting. For example, a spouse who is working full-time or whom you know has a job from a previous question and whom maintains separate living expenses would not be counted. Do include dependents who are normally supported by the client but due to unusual circumstances, have not received 188 support recently. Alimony and child support payments are included as indications of persons depending on the client, if appropriate. Suggested Interviewing Techniques: Read as written, with examples. Mr. Smith, how many people depend on you for the majority of their food, shelter? For example, are any children living with you who depend on you to buy their food for them? Additional Probes: Is the money taken out of your check? Coding Issues: If the client shares expenses with someone else e.g., a spouse then try to determine whether the other is pretty independent, or is dependent on the client. Use your best judgement to decide if the other person is financially dependent or not on your client. Cross-check item with: Employment/Support status item 8. Other items that refer to children or other dependents E19. Employment problems - past 30 days E19. How many days have you experienced employment problems in the past 30? Intent/Key Points: Include inability to find work (only if client has tried), or problem with present employment (if employment is in jeopardy or unsatisfactory, etc.). Suggested Interviewing Techniques: The way you ask this question depends on the information that you have about the client so far. If the client is working, it is appropriate to ask the question as written, with examples. Mr. Smith, how many days have you had employment problems in the past 30? For example, have you been put on employment probation for any reason? How many days have you disliked or had trouble with the job? If the client has not worked in the past 30 days, you should ask a preliminary question, which is not coded. 189 Have you actively looked for work in the past 30 days? If the answer is "yes," ask how many days the client actively looked for work. Record that response in item 19. Refer to the number of days the client couldn't find work as employment problems. Mr. Smith, how many days have you had trouble finding work in the last 30? Additional Probes: Ask about nature of employment problems. Coding Issues: It is important to distinguish if the problems reported here are simply interpersonal problems on the job (e.g., does not get along with certain members of the work force), or if the problems are entirely due to alcohol/drug use. Problems such as these two types would most likely be counted under the Family/Social or the Drug/Alcohol Use section, rather than this section. Do not include problems in finding a job which are directly related only to the client's substance abuse such as withdrawal or hangover. Do not include bad feelings about employment prospects, or the general wish to make more money or change jobs unless the client has actively attempted these changes and has been frustrated. In a situation where the client has not had the opportunity to work, due to incarceration or other controlled environment, it is, by definition, not possible for him/her to have had employment problems. In situations like this where the client has not had the opportunity to meet the definition of a problem day, the appropriate code is an "X" for Not Applicable and the client ratings that follow should also be "X"s since they depend on the problem days question. Cross-check item with: E20-E21. Employment problem ratings E20. How troubled or bothered have you been by employment problems in the past 30 days? E21. How important is it for you to get employment counseling? Intent/Key Points: These ratings are restricted to those problems identified by item 19. For item 21, stress that you mean help finding or preparing for a job— 190 not giving them a job. Suggested Interviewing Techniques: The way you ask this question depends on the information that you have about the client so far. In item 19, if the client identified either a problem on the job, or a problem finding a job after actively looking for one, ask the questions as written: Mr. Smith, how much troubled or bothered have you been by the employment problems that you had in the past 30 days, such as the period of time you spent on employment probation? If the client reported in item 19 that he or she has not worked in the past 30 days, you should code item 20, 0 without asking it. We assume that if the client has not actively looked for work in the past month, he or she has not been bothered by employment problems. The interviewer should still ask item 21 in the following way: Mr. Smith, how important would it be for you to get employment counseling? Additional Probes: Ask about job sources contacted by the person. Coding Issues: In a situation where the client has not had the opportunity to work, due to incarceration or another controlled environment, it is, by definition, not possible for him or her to have had employment problems. In situations like this where the client has not had the opportunity to meet the definition of a problem day, the appropriate answer is an "X" and the client ratings that follow should also be "X"s since they depend on the problem days question. Cross-check item with: Employment/Support status item 19 E22. Employment/Support Severity rating Remember the two-step derivation method for severity ratings: Step 1: Reduce the 10-point scale (0-9) to 2 or 3 points using only the critical objective items (items 1-19 in the Employment/Support Status). 0-1 No problem, treatment not necessary 2-3 Slight problem, treatment probably not necessary 191 4-5 Moderate problem, treatment probably necessary 6-7 Considerable problem, treatment necessary 8-9 Extreme problem, treatment absolutely necessary Consider adjusting the range based on the critical objective items of the section. CRITICAL OBJECTIVE ITEMS OF THE EMPLOYMENT/SUPPORT SECTION ITEM DESCRIPTION 1 and 2 Education and Training 3 Skills 6 Longest Full-time Job 10 Recent Employment Pattern Step 2: Factor in the client's rating scale as described on pages 5-7. For example, if the interviewer's 3-point range is 1-3, and the client reports that he has been slightly (rates it a 1) bothered and he would be slightly (rates it a 1) interested in job training or counseling for employment problems by his inability to get a full-time permanent job, then select the lowest point of the 3-point range (in this case, a 1) for the severity rating in this section. The meaning of the 1 severity rating is that treatment is not necessary for the Employment/Support Status section. The severity rating for this section should have no effect on any other sections. Section 3: Drug/Alcohol Use The Drug/Alcohol Use section of the ASI helps you to gather basic information about the client's substance abuse history. It addresses information about current and lifetime substance abuse, consequences of abuse, periods of abstinence, treatment episodes, and financial burden of substance abuse. Developers of the ASI recommend that you add questions that you consider relevant to your client's treatment plan. The manual addresses the Drug Grid (Drug and Alcohol items 112) in three separate sections: the client's use in the past 30 days, lifetime use, and the route of administration. For each substance, you should ask the questions pertaining to the last 30 days before you ask the question about lifetime use. However, for some clients it is easier to determine lifetime use first, before 30-day use. In fact, some counselors always probe by asking whether the 192 client has ever used each of the listed drugs before asking life or 30-day use. D1-D12: Drug and Alcohol Use, Past 30 Days. Intent/Key Points: To record information about recent substance use. Record the number of days in the last 30 that the client reported any use at all of a particular substance. Note: It is important to ask all substance abuse questions regardless of the presenting problem (e.g., an alcoholic may be combining drugs with drinking; a cocaine user may be unaware of a drinking problem). Suggested Interviewing Techniques: Be sure to prompt the client with examples (using slang and brand names) of drugs for each specific category. We recommend that you ask these questions as written below. Mr. Smith, how many days in the past 30 have you used? NOT...how many times in the past 30 days. There may be a big difference between the number of days and the number of times. NOT...how many drinks or lines or rocks in the past 30 days. There may be a big difference between the number of days and the number of drinks. NOTE: Item 2 Alcohol to Intoxication does not necessarily mean getting drunk. In fact, it is not advisable to use the phrase "to intoxication" in asking the question because clients' interpretations of this phrase vary so widely. Instead, ask the number of days the client felt the effects of alcohol (e.g., got a buzz, high, or drunk). If the client gives evidence of considerable drinking yet denies feeling the effects of the alcohol, get an estimate from the client of how much he or she has been drinking. (He or she may be denying the effects or manifesting tolerance.) In such cases, as a rule of thumb, the equivalent of three or more drinks in one sitting or within a brief period of approximately 1 to 2 hours can be considered "Alcohol to Intoxication" for item 02. Additional Probes: Ask quantity used per day. Ask client to estimate the amount of money spent on the substance per day. Ask about usage patterns (e.g., only on weekends, 1-week binges). Coding Issues: Count prescribed medication under the appropriate generic 193 category. (For example, a prescription sedative such as Xanax would be recorded under "other sed/hyp/tranc.") Record LAAM under "Methadone." Do not record antagonists such as Antabuse and Naltrexone under the substance history section; rather, note them as comments on the page. Cocaine is used in many forms and these often have different names. Crack or rock cocaine is simply the freebased or based (smokable) form of cocaine. All different forms of cocaine (e.g., crystal cocaine, snorted; freebase cocaine, smoked; crystal cocaine, injected) should all be counted under the cocaine category. Cross-check Drug/Alcohol Use items 1-12 with: Drug/Alcohol Use, item 13 Drug/Alcohol Use, item 20 Drug/Alcohol Use, item 22 (possibly) D1-12: Drug and Alcohol Use, Lifetime Intent/Key Points: To record information about extended periods of regular use. The rule of thumb for regular use is a frequency of three or more times per week. However, it is true that cocaine, alcohol and even some other drugs can be regularly (or erratically) and severely abused in two-day binges. Therefore, the interviewer should probe for evidence of problematic use, usually to the point of intoxication and to the point where it compromises other normal activities such as work, school, or family life. Problematic use here will generally be obvious and it should be counted even if it is less than three times per week. However, note that with less regular use, the intent is if it compromises some normal activity. If binge use fulfills these conditions it should be counted. Suggested Interviewing Techniques: Generally, you will need to ask a number of questions to get the information which you will eventually code in the boxes in the grid. With many clients, it is possible to get a valid response by asking the question the following way: Mr. Smith, how many years of your life have you regularly used? By regularly, I mean three or more times per week. However, when interviewing clients with complicated substance use histories, it may be helpful to ask them the year that they began to use the substance 194 regularly, and work forward in time from there. Mr. Smith, when did you start using alcohol regularly? Since you started, have you ever abstained for over a month? When did you pick up again? After you have recorded the periods of time that the client has used each substance, you know what to record in the lifetime section of the drug grid. You may consider summarizing it for the client like this: Mr. Smith, it sounds like you started using cocaine regularly while you were in high school in 1978. You continued to use it regularly until 1981, when you got into treatment. You stayed clean until 3 months ago, when your brother died. You have been using regularly since then. So, in your lifetime, you have used it regularly for 3 years and 3 months (code 3 years). Additional Probes: Ask about events which occurred at the same time that the client was using (or abstaining from) a substance. Ask about differences in route of administration over time. Ask about substance combinations. Coding Issues: Consider 6 months or more of regular or problematic use as 1 year; note less than 6 months of problematic use in the Comments section but do not count it as a year. See "Coding Issues" for Drug and Alcohol Use, Past 30 Days on pages , above, for other relevant coding issues. Cross-check items with: Drug/Alcohol Use, items 13, 20, and 22 D1-D12: Drug and Alcohol Use, Route of Administration Intent/Key Points: To record information about the client's usual route of administration for each substance listed. The code for the administration is listed below the drug grid as follows: 195 - ORAL - NASAL - SMOKING - NON-IV INJECTION - IV INJECTION Suggested Interviewing Techniques: Use the name of the specific drug. Provide examples. Mr. Smith, how are you doing the cocaine? For example, are you snorting it...or are you freebasing it...are you injecting it? Additional Probes: Ask about use of drug combinations. Coding Issues: If the client uses more than one route of administration for a drug, code the most serious route of administration; e.g., if a client smoked a drug and injected it, you would code 5 (IV injection) rather than 3 (smoking). Cross-check items with: D13. Multiple Substances: Intent/Key Points: To record information about drug combinations. Under Past 30 Days, ask the client how many days he took more than one (ASI category) substance including alcohol. Under Lifetime Use, ask the client how long he regularly (generally three times per week for a month or more) took more than one substance per day including alcohol. Suggested Interviewing Techniques: By reviewing the information in the drug grid, you should be able to estimate the number of days that the client used more than one drug in the past 30, as well as the number of years he regularly used more than one substance. To insure that you are getting accurate information, ask the following: How many days in the past 30 have you used more than one substance per day? and How many years have you regularly used more than one substance per day? Additional Probes: Ask which substances the client used together. 196 Ask which substances the client used within the same day, but not together. Ask the names of drugs which were prescribed. Coding Issues: Cross-check items with: Drug/Alcohol items 1-12 D14. Which substance is the major problem? Intent/Key Points: To record the client's current major substance of abuse. The interview should determine the major substance of abuse based upon the years of use, number of treatments, number of DTs/overdoses. If the information provides no clear indication of his drug problem, then ask the client what he or she thinks is the major substance problem. Enter one of the following codes: 1. ALCOHOL 3. HEROIN 4. METHADONE 5. OTHER OPIATES/ANLAGES 6. BARBITURATES 7. OTHER SED/HYP/TRANQ 8. COCAINE 9. AMPHETAMINES 10. CANNABIS 11. HALLUCINOGENS 12. INHALANTS 15. ALCOHOL/DRUG 16. POLYDRUG 197 Record a 16 if the client has major problems with more than one drug; or a 15 if the client abuses alcohol and one or more drugs. Suggested Interviewing Techniques: If you have to ask the question, ask it as it appears on the ASI. Allow the client to report more than one substance as his major problem. Mr. Smith, which substance is your major problem? Additional Probes: Coding Issues: Some clients may report that legal methadone is their primary drug problem, as in the case of clients who are seeking detoxification and drugfree treatment. This can be used as the major problem in item 14 and problems associated with the legal methadone may be recorded in item 22. For follow-up interviews, record what the client thinks is the major substance abuse problem. If at follow-up the client maintains he or she has no drug or alcohol problem but reports experiencing drug or alcohol problems on item 22, then clarify item 14 by asking if he or she considers that substance the current major problem. Cross-check items with: Drug/Alcohol items 1-12 D15-D16. Abstinence D15. How long was your last period of voluntary abstinence from this major substance? D16. How many months ago did this abstinence end? Intent/Key Points: To record details about the client's successful attempts at abstaining from the current problem substance. Ask the client how long he or she was able to remain abstinent from the major drug(s) of abuse (item 14). Stress that this was the last attempt (of at least one month) at abstinence, not necessarily the longest. Suggested Interviewing Techniques: You may need to ask a series of questions to get accurate responses to these items. For example, for item 15, you may need to ask: Have you ever stopped using for over a month? 198 When was the last time you stopped using for over a month? Did you stay clean on your own, or were you in some sort of a controlled environment at the time? How long did that period of abstinence last? For item 16, you should ask: How many months ago did this abstinence end? Additional Probes: Ask about circumstances surrounding the periods of abstinence. Ask about circumstances surrounding the end of the abstinence period. Coding Issues: Periods of hospitalization or incarceration are not counted as abstinence, but should be noted in the Comments section if no drugs were used. Periods of abstinence during which the client was taking Methadone, Antabuse or Naltrexone as an outpatient are included. If the code for item 14 was "00-No problem," enter "X" for item numbers 15 and 16. If the code for item 14 was "15-Alcohol and Drug," then abstinence will refer to both alcohol and the major drug(s). If the code for item 14 was "16-Polydrug," then abstinence will refer to all abused drugs. Enter 99 if the number of months equals 99 or more. If the client has not been abstinent for 1 month, enter 00 for item 15 and "X" for item 16. If the period of abstinence is current, enter 00 for item 16. Cross-check item with: Drug/Alcohol items 1-12 D17-D18. Alcohol DTs/Drug Overdoses D17-18. How many times have you had alcohol DTs/overdosed on drugs? Intent/Key Points: To record information about consequences of using too much substance. If in doubt about a reported overdose, ask what was done to the client 199 to revive him/her. Simply letting the client sleep if off does not constitute an overdose. If the client describes any incident in which the intervention by someone was needed to recover, do not count this as an overdose. The nature of overdose will differ with the type of drug used. While opiates and barbiturates produce coma-like effects, amphetamine overdoses frequently result in toxic psychoses. Suggested Interviewing Techniques: Ask as written. Follow-up with additional questions which will determine how you will code the response. Mr. Smith, how many times have you had alcohol DTs? How many times have you overdosed on drugs? Did someone have to help you revive? Did someone have to calm you down? Additional Probes: Ask whether or not the client was hospitalized. Ask whether or not the overdose was intentional. Coding Issues: Include suicide attempts if made by drug overdose (Remember this in the Psychiatric section; be sure to check the Medical section to note hospitalization). Definition of Delirium Tremens (DTs). DTs occur 24-48 hours after a person's last drink. They consist of tremors (shaking) and delirium (severe disorientation), often accompanied by a fever and sometimes, but not always, hallucinations. True DTs are usually so serious that they require some kind of medical care or outside intervention. Impending DTs as diagnosed by a professional would also be considered serious enough to count as DTs. Problems sometimes mistaken for DTs. Do not confuse DTs with the shakes, which occur about 6 hours after withdrawal of alcohol and do not include delirium. Cross-check item with: Medical Status item 1 D19-D22. Alcohol abuse/drug abuse treatments 200 D19-D20. How many times in your life have you been treated for alcohol abuse/drug abuse? (Note: A treatment episode is a period of time in which the patient was in continuous treatment with no breaks.) D21-D22. How many of these were detox only? Intent/Key Points: To record the number of times the client has received help for their drug or alcohol problems. The purpose of item 19 is to determine the extent to which the client has sought extended rehabilitation versus minimal stabilization or acute crisis care. Therefore, record the number of treatments in 19 that were detoxification only and did not include any follow-up treatment. For example, a client may have undergone detox and follow-up rehabilitation in one episode and rehabilitation only in the second episode. The answer to questions 18 is 2. The answer to question 19 is 0 because none were detox only. Suggested Interviewing Techniques: Ask as written. Mr. Smith, how many times in your life have you been treated for alcohol or drug abuse? How many of those treatments involved a detox with no follow-up. Additional Probes: Ask the name of programs. Ask reasons for leaving programs. Ask about satisfaction with programs. Coding Issues: Count any type of alcohol or drug treatment, including detoxification, halfway houses, inpatient, outpatient counseling, and AA or NA (if 3 or more sessions) within a one month period for question 18. If the client was treated for both alcohol and drug problems simultaneously, count the treatment under both categories. Note that the treatment was for both. Exclude Drivers' School for DWI violations. Ask questions separately for alcohol and drugs. In the case of dual problems try to get the number of treatments in each category. Code as a single episode those treatment experiences which occur in different facilities immediately following one another. For example, a client who spends two months in a residential program followed immediately by a six month outpatient program has been involved in one treatment episode, not two 201 treatment episodes. However, if the client returns home before being admitted to the outpatient program, the outpatient program should be counted as a separate treatment episode. Cross-check item with: Drug/Alcohol Use, items 1-13 D23-24. Spending - Alcohol/drugs D23-24. How much would you say you spent during the past 30 days on alcohol/drugs? Intent/Key Points: This is primarily a measure of financial burden, not amount of use. Therefore, enter only the money spent, not the street value of what was used (e.g., dealer who uses but does not buy; bartender who drinks heavily but does not buy, etc.). Suggested Interviewing Techniques: If you probed sufficiently during the Drug/Alcohol grid, you should have information about the amount of money that the client spends daily on each substance. By multiplying the daily dollar amount by the number of days the client says he or she used, you will get a good estimate of the amount of money the client spent in the last month, without even asking the question. Regardless, ask the question as written. If a client responds that he can not possibly estimate the amount of money he spent in the past month, remind him what he told you in the drug grid. How much have you spent on alcohol and drugs in the past 30 days? You told me that you spent about $20 a day on coke...and you used coke 16 days...so it sounds like you spent at least $320 on coke. Sometimes, the client will argue about the amount of money he spent. He may explain that although he used $320 worth, he only spent $200 worth because he knows people who provide him with cheap drugs. Code only what the client reports he spent on drugs. Additional Probes: As described above, ask for information which explains differences between the reported amount of money spent and the amount of drugs used. Coding Issues: Enter "Z" only if client cannot make a reasonable determination. 202 Do not include the dollar amount of drugs for which the client provided services (sex for drugs, acting as a middle man for drug deals). Just include the amount of cash the client put out for the drugs. Cross-check item with: Employment/Support items 12-17 D25. Outpatient alcohol/drug treatment D25. How many days have you been treated in an outpatient setting for alcohol or drugs in the past 30 (Include NA, AA)? Intent/Key Points: Treatment refers to any type of outpatient substance abuse therapy. This does not include psychological counseling or other therapy for non abuse problems. Suggested Interviewing Techniques: Ask as written below. Mr. Smith, how many days in the past 30 have you been treated in an outpatient setting or attended self-help groups like AA or NA? Additional Probes: Ask names of programs. Ask types of meetings. Coding Issues: Do include methadone maintenance, AA, NA, or CA meetings, Antabuse, etc. Treatment requires personal (or at least telephone) contact with the treatment program. The fact that the client was officially enrolled in a program does not count if he or she has not attended at least 3 sessions. Cross-check item with: D26-D27. Alcohol/drug problems - past 30 days D26-D27. How many days in the past 30 have you experienced alcohol problems/drug problems? 203 Intent/Key Points: Be sure to stress that you are interested in the number of days the client had problems directly related to alcohol or drug use. Include craving for alcohol/drugs, withdrawal symptoms, disturbing effects of drug or alcohol intoxication, or wanting to stop and , or impairment in functioning in other areas such as work or family. Suggested Interviewing Techniques: Ask as written, with plenty of examples based on what the client has already told you. Clients's denial of problems may hinder the interviewer's ability to record accurate information. The interviewer should focus the question on symptoms or situations already described by the client as problematic. For example, if a client says, "I can handle my alcohol use. My lawyer said I should get into treatment because it will help my DUI case." The interviewer might say, "How many days in the past 30 have you had problems related to alcohol use...such as worrying about your DUI case?" Another example follows: Mr. Smith, how many days in the past 30 have you experienced alcohol problems...such as the fact that you've been getting in trouble at work because of your drinking, or the fact that you have been spending all of your money on alcohol? Additional Probes: Ask the client if he or she does the following: thinks about using (has craving); is unable to stop using after starting; is aware of the consequences of using; and experiences physical withdrawal symptoms. Coding Issues: It is important to distinguish between simple interpersonal problems on the job (e.g., cannot get along with certain members of the work force) and problems entirely due to alcohol/drug use. The latter type are more likely to be counted under the Family/Social or Alcohol/Drug sections than here. Do not include problems in finding a job which are directly related only to the patient's substance abuse, such as withdrawal or hangover. Do not include bad feelings about employment prospects or a general wish to make more money or change jobs unless the patient has actively attempted to make such changes and been frustrated. In a situation where the patient has not had the opportunity to work due to being 204 incarcerated or in another controlled environment it is, by definition, not possible for him or her to have had employment problems. In situations like this where the patient has not had the opportunity to meet the definition of a problem day, the appropriate answer is an "X", and the patient ratings that follow should also be "X"s, as they depend on the problem days question. Cross-check item with: Drug/Alcohol section, items 23 and 24. If item 22 is 0, then items 23 and 24 must equal 0 also, since one cannot rate nonexistent problems. D28-D31. Alcohol/drug problem ratings D28, D30. How troubled or bothered have you been in the past 30 days by alcohol or drug problems? D29, D31. How important would it be for you to get treatment for alcohol or drug problems? Intent/Key Points: To record the client's feelings about how bothersome the previously mentioned drug or alcohol have been in the last month and how interested they would be in receiving (additional) treatment. Be sure to have the client restrict his/her response to those problems in the past 30 days. Suggested Interviewing Techniques: When asking the client to rate the problem, provide concrete examples of them, rather than the term "problems." For example, if the client reports that in addition to worrying about a DUI case, they have had physical problems from alcohol, such as hangovers, the interviewer should ask item 23 in the following way: Mr. Smith, how troubled or bothered have you been in the past 30 days by alcohol problems such as hangovers that you mentioned...or the worry over your upcoming case? Ask item 24 in the following way: Mr. Smith, how important would it be for you to talk to someone about your alcohol problems...such as the hangovers that you mentioned...or the worry over your upcoming case? Additional Probes: The time period covers the past 30 days whether or not the client was in a restricted environment. If a client was in a restricted environment, additional 205 problems might be required, such as: Mr. Smith, while in jail the last 30 days, did you think about drugs or have cravings? Coding Issues: Cross-check with: Drug/Alcohol section, item 22. If 22 is 0, then 23 and 24 must equal "0" also since one cannot rate nonexistent problems. D32-D33. Drug Severity Rating Alcohol Severity Rating Remember the two-step derivation method for severity ratings: Step 1: Reduce the 10-point scale (0-9) to 2 or 3 points, using only the critical objective items (items 1-22, Drug/Alcohol Section). 0-1 No problem, treatment not necessary 2-3 Slight problem, treatment probably not necessary 4-5 Moderate problem, treatment probably necessary 6-7 Considerable problem, treatment necessary 8-9 Extreme problem, treatment absolutely necessary Consider adjusting the range based on the critical objective items of the section. CRITICAL OBJECTIVE ITEMS OF THE DRUG AND ALCOHOL SECTIONS ITEM DESCRIPTION 1-13 Abuse History 15-16 Abstinence 17 ODs and DTs 18 Lifetime Treatment Step 2: Factor in the client's rating scale, as described on pages 5-7. For example, if the interviewer's 3-point range is 6-7-8, and the client reports that he has been extremely (rates it a 4) bothered and he would be extremely (rates it a 4) interested in treatment for medical problems, then select the highest point of the 3-point range (in this case, an 8 for the severity rating in this section. 206 The meaning of the 8 severity rating is that treatment is absolutely necessary for the Drug/Alcohol section. The severity rating for this section should have no effect on any other sections. Section 4: Legal Status The legal status section of the ASI helps you to gather some basic information about your client's legal history. It addresses information about probation or parole, charges, convictions, incarcerations or detainments, and illegal activities. We recommend that you add questions that you consider relevant to your client's treatment plan. An interviewer can most efficiently gather accurate information from this section by doing a lot of probing in the first part of the section. For example, if a client reports that he or she was charged with a criminal offense, the interviewer should ask whether or not he or she was convicted, and if so, whether or not any time was spent in prison. By addressing and recording these details in the early part of the section, the interviewer can move more quickly through the latter parts of the section. L1-L2. Legal Status related to treatment L1. Was this admission prompted or suggested by the criminal justice system? L2. Are you on probation or parole? Intent/Key Points: To record information about the relationship between the client's treatment status and legal status. For item 1, enter 1 if any member of the criminal justice system was responsible for the client's current admission or generally, if the client will suffer undesirable legal consequences as a result of refusing or not completing treatment. For item 2, enter 1 if the client is currently on probation or parole. Suggested Interviewing Techniques: Ask both questions as written. Provide examples of referral sources which are related to the criminal justice system to clarify any confusion related to item 1. Mr. Smith, was your admission to this treatment program prompted or suggested by the criminal justice system, like a lawyer or probation officer...or did you decide to come here on your own? Are you on probation or parole? If a client says that he or she is currently on probation or parole, we recommended that you routinely ask for details. For example, you should ask: Why are you on probation (With what criminal offense were you charged)? 207 How long have you been on probation? When will your probation period end? Additional Probes: Ask who referred the client. Ask about the circumstances surrounding the referral. Ask about the length and terms of the probation or parole (i.e., Federal or State). Ask the name of the probation or parole officer. Coding Issues: Cross-check item with: Legal Status, items 3-14C L3-L16. Arrests and convictions L3-L14. How many times have you been arrested and charged with the following? Intent/Key Points: This is a record of the number and type of arrest counts with official charges (not necessarily convictions) accumulated by the client during his life. Be sure to include the total number of counts associated with any one arrest and not just arrests. These include only formal charges not times when the client was just picked up or questioned. Do not include juvenile (pre-age-18) crimes, unless the court tried the client as an adult, as is the case in particularly serious offenses. NOTE: The inclusion of adult crimes only is a convention adopted for our purposes alone. We have found it is most appropriate for our population. The use of the ASI with different populations may warrant consideration of juvenile legal history. Suggested Interviewing Techniques: If a client responds that he or she has been charged with an offense, we recommend that you ask for details (e.g., whether the client was convicted or not, whether the client was incarcerated, paid a fine, or spent time on probation). These details will help you to move more quickly through the latter part of the section. If you do not gather information early, your attempts at gathering information from clients with complicated legal histories may be hindered. Therefore, we recommend that you ask the question 208 as written below, with probes like the ones listed below asked routinely. Mr. Smith, how many times in your life have you been charged with ? If the client reports that he or she was charged: What happened with that charge...for example, was it dropped...were you convicted of it? If the client reports that he or she was convicted: What happened when you were convicted...did you spend time in prison...did you pay a fine...were you on probation? Additional Probes: Ask the years in which they were charged for each offense. Ask about the details surrounding each criminal act. Ask about significant events occurring at the same time that the client was charged with each offense. Coding Issues: Do include arrests which occurred during military service. Do not include those that have no civilian life counterpart (e.g., AWOL, insubordination) but do record these in the Comments section. Code attempts at criminal activity (e.g., attempted robbery, attempted rape) the same way that you code the activity. Therefore, charges of attempted robbery would be coded under robbery. In some states, Contempt of Court is the charge leveled against someone who has failed to pay support or alimony payments. Coding for domestic violence would depend on the charge (and may vary by jurisdiction). In some cases it may be coded as assault and in others as another misdemeanor. Cross-check item with: L17. Convictions L17. How many of these charges resulted in convictions? 209 Intent/Key Points: To record basic information about the client's legal history. Do not include the offenses listed in items (16-18) in this count. Note that convictions include fines, probation, suspended sentences as well as sentences requiring incarceration. Convictions also include guilty pleas. Charges for parole and/or probation violations are automatically counted as convictions. Suggested Interviewing Techniques: If you did not gather information about convictions through probing during items 1-14C, ask as written. Mr. Smith, how many of these charges resulted in convictions? Additional Probes: Ask whether or not the client was incarcerated. Coding Issues: Code item 15 with a "X" if items 3-14C are all coded 00. Cross-check item with: Legal Status item 19 (possibly) L18-L20. Additional charges How many times have you been charged with the following? L18. Disorderly conduct, vagrancy, public intoxication L19. Driving while intoxicated L20. Major driving violations Intent/Key Points: Charges in item 16 category may include those which generally relate to being a public annoyance without the commission of a particular crime. Driving violations counted in item 18 are moving violations (speeding, reckless driving, leaving the scene of an accident, etc.). This does not include vehicle violations, registration infractions, parking tickets, etc. Suggested Interviewing Techniques: Ask as written. Mr. Smith, how many times have you been charged with the following...(disorderly conduct, vagrancy, or public intoxication)? Additional Probes: 210 Ask outcome(s) of the charge(s). Coding Issues: Note that these items refer to charges, not convictions. Cross-check item with: Employment/Support item 4 (possibly) L21-L23. Last incarceration L21. How many months were you incarcerated in your life? L22. How long was your last incarceration? L23. What was it for? Intent/Key Points: For item 19, enter the number of total months spent in jail (whether or not the charge resulted in a conviction), prison, or detention center in the client's life since the age of 18, unless the client was detained as an adult while still a juvenile. If the number equals 100 or more, enter 99. Count as one month any period of incarceration two weeks or longer. For item 21, use the number assigned in the first part of the Legal Section (03-14 and 16-18) to indicate the charge for which the client was incarcerated. If the client was incarcerated for several charges, enter the most serious or the one for which he or she received the most severe sentence. Suggested Interviewing Techniques: Ask the questions as written. How many months have you been incarcerated in your life? How long was your last incarceration? What was it for? Additional Probes: Ask details of unusual periods of incarceration (serving time for two convictions concurrently). Coding Issues: Be sure to code the total number of months that the client was incarcerated for large periods of time. Do not code overnight incarcerations. Do not code large numbers (30+) of overnight incarcerations. For example, a barroom brawler may report being thrown in jail over 30 times for a couple of nights each time. Do not count those 30 incarcerations. 211 If the client has never been incarcerated for over a month, code item 19 with 00, item 20 with "X", and item 21 with "X." Item 20 should always be less than item 19. Cross-check item with: Make sure that long periods of incarceration are accounted for in other parts of the interview, like the drug/alcohol grid. For example, if a client reports spending a long period of time in jail, but never reported abstaining from drug use, you should clarify whether or not he used drugs in jail. Record the information in the Comments section. L24-L25. Current legal status L24. Are you presently awaiting charges, trial or sentence? L25. What for? Intent/Key Points: To record information about the client's current legal status. For item 23, enter "X" if the client is not awaiting charges, trial, or sentence. Do not include civil lawsuits, unless a criminal offense (contempt of court) is involved. Suggested Interviewing Techniques: Ask as written. Are you presently awaiting charges, trial, or sentencing for any reason? Additional Probes: Ask the date on which the sentencing will take place. Coding Issues: Item 22 should never be coded with an "N." It should always be asked. If item 22 is "0", then item 23 should be coded "N." For item 23, use the numerical code on the left column which corresponds to the charge which are items 03-14C, 16-18. Note circumstances of civil lawsuits in Comments section. Cross-check item with: Legal status item 03-14C, 16-18. L26. Detained - past 30 days L26. How many days in the past 30 were you detained or incarcerated? 212 Intent/Key Points: To record information about whether the client was detained in the last 30 days. Suggested Interviewing Techniques: Ask as written. If he asks for the difference between an incarceration and a detainment, (i.e., "Hey, didn't you ask me that question already?"), give him a few examples of detainments. For example, if the client was put in jail to sleep off a drunk, or detained and questioned by the police because he looked like someone who had committed a crime, you would code that he has been "detained or incarcerated in the past 30 days." Mr. Smith, how many days in the past 30 were you detained or incarcerated? Additional Probes: Ask reasons for being detained. Coding Issues: Include being detained; e.g., questioned but released. Cross-check item with: General information, items 6, 7 L27. Illegal activities - past 30 days L27. How many days in the past 30 have you engaged in illegal activities for profit? Intent/Key Points: Enter the number of days the client engaged in crime for profit. Do not count simple drug possession or drug use. However, do include drug dealing, prostitution, burglary, selling stolen goods, etc. Suggested Interviewing Techniques: Ask as written. Mr. Smith, how many days in the past 30 have you engaged in illegal activities for profit? Additional Probes: Ask the type of illegal activity. Ask whether the client received cash or drugs. 213 Coding Issues: Include illegal activity as for profit even if the patient received drugs or other goods (rather than cash) in return for the illegal activity. Cross-check item with: Employment/Support Status item 17 L28-L29. Client's rating about legal problems L28. How serious do you feel your present legal problems are? L29. How important to you now is counseling or referral for these legal problems? Intent/Key Points: To record the client's feelings about how serious he feels his previously mentioned legal problems are, and the importance of getting (additional) counseling or referral. For items 26, and 27, the client is rating the need for referral to legal counsel for defense against criminal charges, only. Concerns about civil legal problems should be noted in the Comments section. Suggested Interviewing Techniques: When asking the client to rate the problem, use the name of it, rather than the term "problems." For example, if the client reports that he is awaiting trial on a criminal charge, ask him the questions in the following way: Mr. Smith, how serious are your present legal problems...such as your upcoming burglary trial? How important would it be for you to get counseling or referral for the burglary trial that you mentioned? Additional Probes: Coding Issues: Severity should be based on criminal offenses. Allow the patient to describe their feelings about current legal problems only...not potential legal problems. For example, if a patient reports selling drugs on a few days out of the past 30, but has not been caught, he does not have any current legal problem. If he gets caught selling drugs then he will have a legal problem. Cross-check item with: Legal status item 22 L30. Legal Status Severity Rating 214 Remember the two-step derivation method for severity ratings: Step 1: Reduce the 10-point scale (0-9) to 2 or 3 points, using only the critical objective items (items 1-25 in the Legal Status section). 0-1 No problem, treatment not necessary 2-3 Slight problem, treatment probably not necessary 4-5 Moderate problem, treatment probably necessary 6-7 Considerable problem, treatment necessary 8-9 Extreme problem, treatment absolutely necessary Consider adjusting the range based on the critical objective items of the section. ITEM 3-14 15 22-23 25 CRITICAL OBJECTIVE ITEMS OF THE LEGAL STATUS SECTION DESCRIPTION Major Charges Convictions Current Charges Current Criminal Involvement Step 2: Factor in the client's rating scale, as described on pages 5-7. For example, if the interviewer's 3-point range is 4-5-6, and the client reports that he has been moderately (rates it a 2) worried about charges against him for driving while intoxicated and he would be moderately (rates it a 2) interested in legal assistance, then select the mid point of the 3-point range (in this case, a 5) for the severity rating in this section. The meaning of the 5 severity rating is that counseling or referral is probably necessary for the client's legal problems. The severity rating for this section should have no effect on any other sections. Section 5: Family History The Family History Section of the ASI was designed to help you gather information on patient's relatives who have/had a significant drinking, drug use, or psychological problem which did or should have led to treatments. This section does not have a severity rating since the purpose is to gather historical information. H1-H12. Drinking, drug use, psychological problems of relatives 215 H1-H12. Have any of your relatives had what you would call a significant drinking, drug use or psychological problem-one that did or should have led to treatment? Intent/Key Points: The Family History grid is designed to summarize the psychiatric, alcohol and drug abuse problems of the client's relatives in each of the specified categories. The grid is grouped into three categories: one for the mother's side of the family; one for the father's; and one for siblings. Under each heading, relatives (e.g., grandmother from mother/father's side or brother for sibling's) are listed. Note that this information pertains only to biological families. For clients who are adopted or have limited knowledge about their biological family, skip this section. The information supplied by the client cannot generally be validated and thus should be coded cautiously using the following guidelines. Determination of problem status: It is not necessary for there to be a medical diagnosis or for formal treatment in order to count as a problem. Again, the client is the best source of information here and should be told to count a problem as...one that either did or should have led to treatment. In general, a "yes" response should be recorded for any category where at least one member of the relative category meets the criterion. For example, if the client has two aunts on his/her mother's side and feels that one of them had a serious drinking problem and the other had a significant psychiatric problem. In this case, "yes" codes are counted under the aunt category (mother's side) for both alcohol and psych. A "no" response should only be counted if all relatives in the category fail to meet the criterion. If there are no relatives in the category, an "X" is coded. If there are more than two brothers or two sisters, the two worst brothers/sisters should be used for coding. Suggested Interviewing Techniques: A preliminary question can help to determine whether any biological relatives exist in that category. Mr. Smith, did your mom have any sisters? Then, focus the question on whether any individual in the category has had a problem. Mr. Smith, did any of your aunts have an alcohol problem that should have led to treatment? Mr. Smith, did any of your aunts have a drug problem that should have led to treatment? Mr. Smith, did any of your aunts have a psychiatric problem that should have led to treatment? 216 Additional Probes: Ask the names of individual family members with multiple problems. Ask the birth order of individual family members with multiple problems. Coding Issues: Code information about biological family, only. Place an 0 in the relative category where the answer is clearly no for all relatives in the category. Place a 1 in the relative category where the answer is clearly yes for any relative in the category. Note: The 0, 1 code pertains to yes or no responses; not to the number of relatives. It is particularly important for interviewers to make judicious use of the "X" and "Z" responses to these questions. An "X" should be coded for all categories where there is no relative for the category. If there are more than two brothers or sisters, the two worst brothers and/or sisters should be counted. An "Z" code should be used for any situation where the client simply cannot recall or is not sure for any reason. In general it is far better to use an "Z" than to record possibly inaccurate information. In cases where there are more than two brothers or sisters, the most severe cases should be reported. Cross-check item with: Section 6: Family/Social Relationships In this section, more than any other, there is difficulty in determining if a relationship problem is due to intrinsic problems or to the effects of alcohol and drugs. In general, the client should be asked whether he or she feels that "if the alcohol/drug problem were absent", would there still be a relationship problem. This is often a matter of some question but the intent of the items is to assess inherent relationship problems rather than the extent to which alcohol/drugs have affected relationships. 217 F1-F3. Marital status F1. Marital Status: F2. How long have you been in this marital status? F3. Are you satisfied with this situation? Intent/Key Points: To record information about the client's marital status, duration of marital status and satisfaction with marital status. For item 1, enter the code for present legal marital status. For item 2, enter number of years and months client has been in the current marital status. For item 3, a satisfied response must indicate that the client generally likes the situation, not that he or she is merely resigned to it. Suggested Interviewing Techniques: Ask as written, with examples. Mr. Smith, what is your marital status...are you married, remarried, single, in a committed relationship? How long have you been? Are you satisfied with your marital status? Additional Probes: Ask reasons for dissatisfaction or separation (if applicable). Coding Issues: Consider common-law marriage (7 years) as married (1). Individuals who consider themselves married because of a commitment ceremony or significant period of cohabitation should be coded as married and considered married for the remainder of the questions pertaining to marriage or spousal relations. This includes gay/lesbian relationships if the person considers their partner a spouse. For clients who were never married, enter the number of years since age 18 (an indication of their adult status) in item 2. Cross-check item with: F4-F6. Usual living arrangements F4. Usual living arrangements (past 3 years)? 218 F5. How long have you lived in these arrangements? F6. Are you satisfied with these living arrangements? Intent/Key Points: To record information about the client's usual living arrangements during the past three years. For item 4, code the arrangement in which the client spent most of the last three years, even if it is different than his or her most recent living arrangement. If the client lived in several arrangements choose the most representative of the three year period. If the amounts of time are evenly split, choose the most recent situation. For clients who usually live with parents, enter the number of years residing there since age 18 in item 5. A "satisfied" response in item 6 must indicate that the client generally likes the situation, not that he or she is merely resigned to it. Suggested Interviewing Techniques: You may have to ask a number of additional questions to get accurate responses to these items. You should provide a frame of reference (the last three years). You may consider asking the client for information about his current living arrangements, and all previous arrangements for the past three years, as follows: Mr. Smith, you mentioned that you are currently living with your mother. For how many years (or months) have you been living with her? Who were you living with before you moved in with your mom? How long were you living with those folks? and so on.... By recording this information, you can figure out not only which living arrangement was the most representative, but the length of each arrangement, as well. Additional Probes: Ask reasons for leaving each arrangement. Coding Issues: Ask the client to describe the amount of time spent living in prisons, hospitals, or other institutions where access to drugs and alcohol are restricted. If this amount of time is Cross-check item with: General Information, item 1 All information related to recent controlled environments on the rest of the interview (if the response to item 4 is "8.") 219 F7-F8. Living environment F7-F8. Do you live with anyone who has a current alcohol problem/uses non-prescribed drugs? Intent/Key Points: Items 6A and B explore whether the client will return to a drug- and alcohol-free living situation. This is intended as a measure of the integrity and support of the home environment and does not refer to the neighborhood in which the client resides. The home environment in question is the one in which the client either currently resides (in the case of most outpatient treatment settings) or the environment to which the client expects to return following treatment. This situation does not have to correspond to the environment discussed on items 4-6. Suggested Interviewing Techniques: Since you should already have information about the client's current living situation, you can tailor the question to the client. For example, if the client reports living only with his mother, you may ask this series of questions: Mr. Smith, does your mother drink? Do you think she has a problem with alcohol? Does she use non-prescribed drugs, or prescribed drugs in a non-prescribed fashion? Additional Probes: Ask about client's relationships with people who use substances (father/daughter, husband/wife). Ask the number of people who use substances. Coding Issues: For the alcohol question (6A), code "yes" only if there is an individual with an active alcohol problem (i.e.,...a drinking alcoholic) in the living situation, regardless of whether the client has an alcohol problem. For the drug use question (6B), code "yes" if there is any form of nonprescribed not medically supervised drug use in the living situation. Cross-check item with: F9-F10. Free time 220 F9. With whom do you spend most of your free time? F10. Are you satisfied with spending your free time this way? Intent/Key Points: The intent is to assess the extent of and satisfaction with social interactions and leisure time. The response to item 7 is usually easy to interpret. Immediate and extended family as well as in-laws are to be included under "Family" for all items that refer to "Family." "Friends" can be considered any of the client's associates other than family members. Code "associates" as friends, even if the client says he or she wouldn't call them friends. Suggested Interviewing Techniques: Ask as written, with examples. Mr. Smith, with whom do you spend most of your free time...your family, friends or alone...? Are you satisfied with spending your free time this way? Additional Probes: Ask for details about free time (going to the movies, using drugs, watching TV). Coding Issues: A "satisfied" response to item 8 must indicate that the client generally likes the situation, not that he or she is merely resigned to it. IMPORTANT: Some clients may consider a girlfriend/boyfriend with whom they have had a long standing relationship as a family member. In such cases he or she can be considered a family member. If you have coded this person as a "family member" here, also consider him or her as a family member in questions 9a, 20 and 22 and as a "spouse" in question 13. Cross-check item with: Family/Social Status item 9 F11. Close friends F11. How many close friends do you have? Intent/Key Points: The intent is to measure the client's available support system. Stress that you mean close. Do not include family members or girlfriend/boyfriend who is considered to be a family member/spouse. 221 Suggested Interviewing Techniques: Mr. Smith, how many close friends do you have...by that I mean people outside of your family that you can trust? Additional Probes: Ask names of close friends. Ask about amount of contact with close friends. Coding Issues: Cross-check item with: Other items in the interview that address close relationships, such as family/social relationships item 16 F12-F17. Personal relationships F12-F17. Would you say you have had close, long lasting personal relationships with any of the following people in your life? Intent/Key Points: Item 9A assesses the extent to which the client has a history of being able to establish and maintain close, warm and mutually supportive relationships with any of the people listed. Note that this section is not restricted to questions about biological family members, but, where appropriate, concerns adoptive family members or individuals the patient regards as family members. A simple yes response is not adequate for these questions and some probing will be needed to determine specifically if there has been the ability to feel closeness and mutual responsibility in the relationship. Does the client feel a sense of value for the person (beyond simple self-benefit)? Is the client willing to work to retain/maintain these relationships? Suggested Interviewing Techniques: You will have to ask a number of questions to get accurate responses to these items. Mr. Smith, have you had a long-lasting personal relationship with your mother? For example, would you go out of your way to do things for her? Would you loan her money if she needed it? Additional Probes: 222 Ask about frequency of contact. Ask about nature of contact. Coding Issues: It is particularly important for interviewers to make judicious use of the "X" and "Z" responses to these questions. In general, a "yes" response should be recorded for any category where at least one member of the relative category meets the criterion. For example, if the client has two brothers and has had serious problems with one of them and has developed a warm, close relationship with the other, then items 9A (Brothers/Sisters) and 12 would both be counted as "yes." In contrast, a "no" response should only be counted if all relatives in the category fail to meet the criterion. An "X" should be coded for all categories where there is no relative for the category. Cross-check item with: Family/Social Status items 10-18 F18-F26. Serious problems getting along with . . . F18-F26. Have you had significant periods in which you have experienced serious problems getting along with...(in the past 30 days, in your life)? Intent/Key Points: To record information about extended periods of relationship problems and also quality of these relationships in the past 30 days. These items refer to serious problems of sufficient duration and intensity to jeopardize the relationship. They include extremely poor communication, complete lack of trust or understanding, animosity, chronic arguments. If the client has not been in contact with the person in the past 30 days it should be recorded as "X". An "X" should also be entered in categories that are not applicable; e.g., in the case of a client with no siblings. Suggested Interviewing Techniques: It is recommended that the interviewer ask the lifetime question from each pair, first. For example: Have you ever had a significant period in your past which you experienced serious problems with your father? Regardless of the answer the interviewer should inquire about the past 30 days. How about more recently? Have you had any serious problems with your father in the past 30 days. Additional Probes: 223 Ask about the nature of the problem. Ask for facts about relationships (number of siblings, children, etc.) Coding Issues: It is possible that a client could have had serious problems with a father in the past but because of death, not have a problem in the past month. The correct coding in this case would be "yes" under Lifetime and "X" under Past 30 Days. An "Z" code should be used for any situation where the client simply cannot recall or is not sure for any reason. In general, it is far better to use an "Z" than to record possibly inaccurate information. Item 13 may include any regular, important sexual relationship. Understand that the Past 30 Days and the Lifetime intervals in items 10-18C are designed to be considered separately. The Past 30 Days will provide information on recent problems, while Lifetime will indicate problems or a history of problems prior to the past 30 days. It is particularly important that interviewers judiciously use the "X" and "Z" responses to these questions. In general, a "yes" response should be recorded for any category where at least one member of the relative category meets the criterion (e.g., the client had no serious problems with any relative that falls in the category). In contrast, a "no" response should only be counted if all relatives in the category fail to meet the criterion. An "X" should be coded for all categories where there is no relative for the category. Cross-check item with: F27-F29. Abuse F27-F29. Did any of these people abuse you...(in the past 30 days, in your life)? Intent/Key Points: These items assess what may be important aspects of the early home life of clients (lifetime answers) and to assess dangers in the recent and possibly future environment (past 30 days answers). It will be important to address these questions in a supportive manner, stressing the confidentiality of the information and the opportunities for the client to raise this in subsequent treatment sessions with an appropriate provider. NOTE: The instructions on the instrument are misleading. Although you should record whether or not the client was abused by anyone in the list (items 10-18), abuse from any other individual should be recorded, also. Emotional abuse will generally be coded entirely on the basis of what the client reports and it is understood that it will be difficult to judge whether the actual 224 abuse reported (or lack of it) would be considered abuse to another person. No attempt should be made to do this since the intent here is to record the client's judgment. Physical abuse should follow the same general guidelines as emotional abuse with one caution, simple spankings or other punishments should not be counted as abuse unless they were (in the eyes of the client) extreme and unnecessary. Sexual abuse is not confined to intercourse but should be counted if the client reports any type of unwanted advances of a sexual nature by a member of either gender. Suggested Interviewing Techniques: Ask as written, with examples as written. Mr. Smith, have any of the people that I just mentioned...or any others in your life...ever abused you emotionally? For example, has anyone ever humiliated you or made you feel ashamed by calling you names? Additional Probes: Ask about the other's knowledge of abuse. Note: Probes should be used sparingly for this question since the intent is merely to record whether or not abuse occurred, not to discuss the issue in detail. Coding Issues: Although some consider prostitution a form of abuse, do not code it as abuse here. Rather, code 0, as it is assumed that the individual exercised free will in entering into prostitution. Cross-check item with: F30-31. Conflicts F30-F31. How many days in the past 30 have you had serious conflicts with your family/other people? Intent/Key Points: Conflicts require personal (or at least telephone) contact. Stress that you mean serious conflicts (e.g., serious arguments; verbal abuse, etc.) not simply routine differences of opinion. These conflicts should be of such a magnitude that they jeopardize the client's relationship with the person involved. Suggested Interviewing Techniques: Ask as written, with examples. 225 Mr. Smith, how many days in the past 30 have you had serious conflicts...by serious, I mean a conflict which may have put your relationship with someone in your life in jeopardy...for example, a big blow-up...? Additional Probes: Ask the nature of the conflict. (What did you fight about?) Ask how regularly serious conflicts occur. Coding Issues: If a conflict occurred only because a client was under the influence of a substance, you should record the problem days in the drug/alcohol problem section, rather than the family/social section. Problem days recorded in this section should have their origins in interpersonal conflict, not substance abuse. They should be primarily relationship problems, not substance abuse problems. Cross-check item with: F32-F35. Client's ratings-family and social problems F32. How troubled or bothered have you been by family problems in the past 30 days? F34. How important is it for you to get counseling for family problems? F33. How troubled or bothered have you been by social problems in the past 30 days? F35. How important is it for you to get counseling for social problems? Intent/Key Points: To record the client's feelings about how bothersome the previously mentioned family or social problems have been in the last month and how interested they would be in receiving (additional) counseling. These refer to any dissatisfaction, conflicts, or other relationship problems reported in the Family/Social section. Suggested Interviewing Techniques: When asking the client to rate the problem, mention it specifically, rather than using the term "problems." For example, if the client reports being troubled by problems with his mother in the last 30 days, ask the client question 20 in the following way: Mr. Smith, how troubled or bothered have you been in the past 30 days by the problem that you have had with your mother? 226 Ask the client question 21 in the following way: Mr. Smith, how important is it for you to talk to someone about the problem that you and your mother have been having? Additional Probes: Details of the problems Coding Issues: Do include the client's need to seek treatment for such social problems as loneliness, inability to socialize, and dissatisfaction with friends. Do not include problems that would be eliminated if the client's abuse problems ended. For item 22, be sure that the client is aware that he or she is not rating whether or not his/her family would agree to participate, but how badly he or she needs counseling for family problems in whatever form. Cross-check items with: Other items in the section that refer to problems. Problems related to family and social relationships may be recorded in many places throughout the section. For example, dissatisfaction with marital status (item 3), living arrangements (item 6), or free time (item 8) may be reported. In addition, patients may indicate a need for treatment to address serious problem (items 10-18), or serious conflicts (items 19A-B). F36. Family/Social Section Severity Rating Remember the two-step derivation method for severity ratings: Step 1: Reduce the 10-point scale (0-9) to 2 or 3 points, using only the critical objective items. 0-1 No problem, treatment not necessary 2-3 Slight problem, treatment probably necessary 4-5 Moderate problem, treatment probably necessary 6-7 Considerable problem, treatment necessary 227 8-9 Extreme problem, treatment absolutely necessary Consider adjusting the range based on the critical objective items of the section. CRITICAL OBJECTIVE ITEMS OF THE FAMILY/SOCIAL SECTION ITEM DESCRIPTION 2-3 Stability / Satisfaction - Marital 5-6 Stability / Satisfaction - Living 8 Satisfaction with Free Time 11-19 Lifetime Problems with Relatives 19A-B Serious Conflicts Step 2: Factor in the client's rating scale, as described on pages 5-7. For example, if the interviewer's 3-point range is 6-7-8, and the client reports that he has been extremely (rates it a 4) troubled by problems with his wife and he would be extremely (rates it a 4) interested in marriage counseling, then select the highest point of the 3-point range (in this case, a 8) for the severity rating in this section. The meaning of the 6 severity rating is that treatment is absolutely necessary for the family/social section. The severity rating for this section should have no effect on any other sections. Section 7: Psychiatric Status When administering this section, it is important to remember that the ASI should be considered a screening tool rather than a diagnostic tool. Therefore, a patient need not meet diagnostic criteria for a symptom to have experienced the symptom. Further, the ASI will not provide definitive information on whether drug problems preceded psychiatric problems, or vice versa. All symptoms other than those associated with drug effects should be counted. For example, depression and guilt associated with violating a friend's trust or losing a job should be counted. P1. Psychological/emotional treatments P1. How many times have you been treated for any psychological or emotional problems? Intent/Key Points: The intent of this question is to verify another professional's recognition of a problem; for example, has the patient actually been in treatment? This includes any type of treatment for any type of psychological or emotional problems. This does not include substance abuse, employment, or family 228 counseling. The unit of measure is a treatment episode (usually a series of more or less continuous visits or treatment days), not the number of visits or days in treatment per use. If the client is aware of his/her diagnosis, enter this in the Comments section. Suggested Interviewing Techniques: Ask as written. How many times have you been treated for any psychological or emotional problems? Additional Probes: Names of programs Reasons for leaving each program Coding Issues: Cross-check item with: P2. Psychiatric disability P2. Do you receive a pension for a psychiatric disability? Intent/Key Points: The intent of this question is to verify another professional's opinion regarding seriousness of a psychiatric disability. Pensions for physical problems of the nervous system (e.g., epilepsy, etc.) should be counted under item 5 in Medical Section, not here. Suggested Interviewing Techniques: Ask as written. Mr. Smith, do you receive a pension for a psychiatric disability? Additional Probes: Source of pension Amount of pension Coding Issues: Cross-check item with: 229 Employment/Support Status, item 15 P3-P4. Depression, anxiety or tension Have you had a significant period, (that was not a direct result of drug/alcohol use) in which you have...? P3. Experienced serious depression suggested by sadness, hopelessness, significant loss of interest, listlessness, difficulty with daily function, guilt, crying jags, etc. P4. Experienced serious anxiety or tension suggested by feeling uptight, unable to feel relaxed, unreasonably worried, etc. Intent/Key Points: These lifetime items are concerned with serious psychiatric symptoms over a significant period of time (at least 2 weeks). The client should understand that these periods refer only to times when he or she was not under the direct effects of alcohol, drugs or withdrawal. This means that the behavior or mood is not due to a state of drug or alcohol intoxication, or to withdrawal effects. Suggested Interviewing Techniques: We recommend that you ask the lifetime questions before you ask the questions pertaining to the last 30 days. Regardless of the answer, the interviewer should inquire about the past 30 days. For example, How about more recently? Have you experienced severe depression in the past 30 days? It has been our experience that the client will almost always be able to differentiate a sustained period of emotional problem from a drug or alcohol induced probe. However, to avoid potential confusion, you may want to ask them a general question, first. Mr. Smith, have you had a significant period in your life, in which you have experienced serious depression? If the client responds positively, then qualify his answer. You may find it helpful to ask him about the circumstances surrounding the period of time when he was experiencing the symptom: What was going on in your life that made you feel that way? Or, you may decide to ask him directly. During that period of time, were you doing drugs that made you feel anxious, or 230 was it an anxiety that occurred even when you weren't doing drugs? Finally, ask him about the last 30 days: Have you experienced any anxiety during the last 30 days? Additional Probes: Ask about circumstances surrounding the period of time when the client experienced the symptom. Coding Issues: Understand that the Past 30 Days and the Lifetime intervals are designed to be considered separately. The Past 30 Days will provide information on recent problems, while Lifetime will indicate problems or a history of problems prior to the past 30 days. Cross-check item with: P5-P6. Hallucinations, trouble understanding, concentrating, remembering Have you had a significant period, (that was not a direct result of drug/alcohol use) in which you have...? P5. Experienced hallucinations (saw things or heard voices that were not there) restricted to times when client was drug free and not suffering from withdrawal. P6. Experienced trouble understanding, concentrating or remembering. Suggested by serious trouble in concentrating, figuring, planning ahead, remembering, and/or understanding, restricted to times when client was drugfree and not suffering from withdrawal. Intent/Key Points: Item 6 concerns serious psychiatric symptoms over a significant period of time (at least 2 weeks). Item 5 is of sufficient importance that even its brief existence warrants that it be recorded. For items 5 and 6, the client should understand that these periods refer only to times when he or she was not under the direct effects of alcohol, drugs, or withdrawal. This means that the behavior or mood is not due to a state of drug or alcohol intoxication or to withdrawal effects. In cases where doubts exist, ask the client directly about his/her perception of the symptoms or problems. Suggested Interviewing Techniques: We recommend that you ask the lifetime questions before you ask the questions pertaining to the last 30 days. 231 Mr. Smith, have you had a significant period in your life in which you have experienced hallucinations...when you were not doing drugs or using alcohol? Finally, ask him about the last 30 days: Have you experienced any hallucinations during the last 30 days? For example, have you heard things others didn't, people talking to you, or images others do not see? Additional Probes: Ask the nature of the hallucination (what the client saw or heard). Ask the type of memory or concentration probe. Coding Issues: The Past 30 Days and the Lifetime intervals are designed to be considered separately. The Past 30 Days will provide information on recent problems, while Lifetime will indicate problems or a history of problems prior to the past 30 days. Cross-check item with: P7-P9. Violent behavior, suicide Have you had a significant period, (that was not a direct result of drug/alcohol use) in which you have...? P7. Experienced trouble controlling violent behavior: losing control, feeling like losing control, throwing things, getting violent, hit anyone, rage, or violence. This is not restricted to times when client was drug free and not suffering from withdrawal. P8. Experienced serious thoughts of suicide: Times when client seriously considered a plan for taking his/her life. This is not restricted to times when client was drug free and not suffering from withdrawal. P9. Attempted suicide: Include discrete suicidal gestures or attempts. This is not restricted to times when client was drug free and not suffering from withdrawal. Important: The seriousness of items 7, 8, and 9 warrant inclusion even if they were caused by or associated with alcohol or drug use. Intent/Key Points: Items 7, 8 and 9 are of sufficient importance that even their 232 brief existence warrants that they be recorded even if they were caused by or associated with alcohol or drug use. Reports of recent violent behavior, suicidal thoughts, or suicide attempts should be brought to the attention of a supervisor from the treatment staff as soon as possible, even if this violates normal confidentiality guidelines. Note that this holds true for actual suicidal behaviors, whether or not there was an actual intent to kill oneself (e.g., client is so distraught that he or she takes an overdose of prescribed medication, which could potentially have been lethal). IMPORTANT: For item 8, ask the client if he or she has recently considered suicide or attempted suicide. If the answer is "Yes," and/or the client gives the distinct impression of being depressed to the point where suicide may become a possibility, notify a member of the treatment staff of this situation as soon as possible. Suggested Interviewing Techniques: We recommend that you ask the lifetime questions before you ask the questions pertaining to the last 30 days. Mr. Smith, have you had a significant period in your life in which you have experienced trouble controlling violent behavior? Finally, ask him about the last 30 days: Have you experienced trouble controlling violent behavior during the last 30 days? Additional Probes: Circumstances surrounding the symptom (What made you get violent?) Details of their suicide plan (How were you going to do it, e.g., did you have a gun?) Coding Issues: Note that the instructions "Not restricted to times when client was drug free" may appear to conflict with the instructions on the ASI instrument. It is important to identify times when the client was suicidal or violent even if those times occurred when the client was using drugs. Understand that the Past 30 Days and the Lifetime intervals are designed to be considered separately. The Past 30 Days will provide information on recent problems, while Lifetime will indicate problems or a history of problems prior to the past 30 days. Cross-check item with: 233 P10. Medication for psychological/emotional problem Have you had a significant period, (that was not a direct result of drug/alcohol use) in which you have...? P10. Been prescribed medication for any psychological/emotional problem: Medication must have been prescribed by a physician for a psychiatric or emotional problem. Record yes if the medication was prescribed, even if it was not taken by the client. Intent/Key Points: To record information about whether the client has had psychiatric lifetime question from each pair, first. For example: Have you ever taken prescribed medication for any psychological or emotional problem? Regardless of the answer, the interviewer should inquire about the past 30 days. How about more recently? Have you taken any psychiatric medication in the past 30 days? Additional Probes: Ask the types of medication taken. Ask the client's perception of the reason for the medication to be taken. Ask whether or not the client has been taking it as prescribed. Coding Issues: Understand that the Past 30 Days and the Lifetime intervals are designed to be considered separately. The Past 30 Days will provide information on recent problems, while Lifetime will indicate problems or a history of problems prior to the past 30 days. Cross-check item with: P11. Psychological/emotional problems-past 30 days P11. How many days in the past 30 have you experienced these psychological or emotional problems? Intent/Key Points: To record the number of days that the client has experienced the previously mentioned psychological or emotional problems. Be sure to have 234 the client restrict his/her responses to those problems counted in items 3 through 9. Suggested Interviewing Techniques: Although many clients admit to experiencing some of the individual symptoms, they may not identify them as "psychological or emotional problems." For example, they may say that although they have had trouble controlling violent behavior in the past 30 days, they have not experienced any emotional problems (i.e., "Hey, I'm not crazy...People mess with me, I defend myself.") Therefore, we have found it helpful to target the question to the specific symptoms reported in items 3-9. For example: Mr. Smith, how many days in the past 30 have you experienced the anxiety, the depression or the trouble controlling violent behavior that you mentioned? Additional Probes: Ask about the duration of the symptom(s). Ask about any trigger(s) for the symptom(s) (if applicable). Coding Issues: If there is overlap in terms of the number of days reported for different problems (e.g., days 1-14 = 14 for depression; days 2-7 = 5 for suicidal thoughts), then the total number of days would be 14, not 19. The total would be 19 only if there was no overlap (e.g., days 1-14 for depression, days 20-25 for suicidal thoughts). Cross-check item with: P12-P13. Client psychological/emotional problem ratings P12. How much have you been troubled or bothered by these psychological or emotional problems in the past 30 days? P13. How important to you now is treatment for these psychological problems? Intent/Key Points: To record the client's feelings about how bothersome the previously mentioned psychological or emotional problems have been in the last month and how interested they would be in receiving (additional) treatment. Be sure to have the client restrict his/her response to those problems counted in items 3 through 9. Suggested Interviewing Techniques: When asking the client to rate the problem, use the name of it, rather than the term "psychological problems." For 235 example, if the client reports having trouble with serious anxiety in the last 30 days, ask the client question 11 in the following way: Mr. Smith, how troubled or bothered have you been in the past 30 days by the anxiety that you mentioned? Ask item 13 in the following way: Mr. Smith, how important would it be for you to get (additional) treatment for the anxiety that you mentioned? Additional Probes: Coding Issues: Referring to item 11, have the client rate the severity of those problems in the past 30 days. Be sure that client understands that you do not necessarily mean transfer to a psychiatric ward, or psychotropic medication. Cross-check item with: P14-P19. Patient symptoms P14-P19. Patient Symptoms: These are ratings by the interviewer based on his/her observations of the client. The interviewer should use his judgement based upon the client's behavior and answers during the interview. Do not overinterpret; count only the presence of overt symptoms in these categories. In particular, look for the following: problems with reality testing (for example, confusion or errors as to what the current date or place is, or who the person is); thought disorders involving grandiose thinking (for example, the client feels that he or she has special powers to do superhuman actions or intrusive ideas keep entering the client's thoughts despite his/her efforts to ignore or block them); paranoid thinking (for example, the patient talking about being followed or being watched or the phone being tapped). P20. Interviewer Severity Rating Remember the two-step derivation method for severity ratings: Step 1: Reduce the 10-point scale (0-9) to 2 or 3 points, using only the critical objective items (items 1-11 in the Psychiatric Status section.) 236 0-1 No problem, treatment not necessary 2-3 Slight problem, treatment probably necessary 4-5 Moderate problem, treatment probably necessary 6-7 Considerable problem, treatment necessary 8-9 Extreme problem, treatment absolutely necessary Consider adjusting the range based on the critical objective items of the section. CRITICAL OBJECTIVE ITEMS OF THE PSYCHIATRIC STATUS SECTION ITEM DESCRIPTION 1 Lifetime Hospitalizations 3-10 Present and Lifetime Symptoms Step 2: Factor in the client's rating scale, as described on pages 5-7. For example, if the interviewer's 3-point range is 4-5-6, and the client reports that he has been extremely (rates it a 4) anxious and he would be extremely (rates it a 4) interested in treatment for anxiety, then select the highest point of the 3-point range (in this case, a 6) for the severity rating in this section. The meaning of the 6 severity rating is that treatment is necessary for the psychiatric section. The severity rating for this section should have no effect on any other sections. Section 8: Supplemental Questions Tribal T1-T3.Tribal Affiliation, Mother’s Tribal Affiliation, Father’s Tribal Affiliation T1. What is your Tribal Affiliation? T2. What is your Mother’s Tribal Affiliation? T3. What is your Father’s Tribal Affiliation? Intent/Key Points: Item 1, records the client’s basic tribal affiliation and also the specific tribal affiliation if any. If the tribal affiliation of the client is not available in the list specified, choose the option ‘Other’ and key in the tribal affiliation in the Specify other field. In case the client doesn’t know or doesn’t remember his/her tribal affiliation, leave the option blank. For item 3 and 4, code the client’s mother and father’s basic and specific tribal affiliation if any. 237 Suggested Interviewing Techniques: Check to see if the client knows the basic tribal affiliation else read out the list for the client to choose the correct answer. Coding Issues: Once the main tribal affiliation is selected, sub-lists get populated immediately depending on whether the main tribe list has any sub lists. The sub-lists drop down changes according to the main lists selection. In case the tribal affiliation specified by the client is not listed, select the other option and enter the value in the ‘Specify other’ field. The maximum length of the text entered can be up to 100 characters. Cross-check item with: T4. Where Raised T4. Where were you raised? Intent/Key Points: To record details where the client was raised. Suggested Interviewing Techniques: Ask the question as follows: Mr. Smith, where were you raised? Read the list if necessary. Coding Issues: Record the response or note a response under Specify Other if it does not fall into one of the categories. Cross-check item with: T5-T6. Language spoken, Language spoken at home where raised T5. What language do you speak? T6. What language was spoken in the home where you were raised? Intent/Key Points: Item 5 records the basic language spoken by the client and Item 6 records the language spoken by the household where the client was raised. The answers to both the questions can be same or different. If the client chooses other tribal language, record the response in the Specify Other field. Suggested Interviewing Techniques: Ask the question as follows: 238 Mr. Smith, what language do you generally speak? Mr. Smith, what language do they speak in the household you were raised? Is it the same or different from what you speak? Coding Issues: Record the response or note a response under Specify Other if it does not fall into one of the categories. Cross-check item with: T7. Pride in American Indian /Alaskan Native culture T7. How much pride do you have in American Indian /Alaskan Native culture? Intent/Key Points: The intent of this item is to record the amount of pride the client has in American Indian/ Alaskan Native culture. Suggested Interviewing Techniques: Ask the question as follows: Mr. Smith, how much pride do you have in American Indian/Alaskan Native culture? Coding Issues: Record the response from the choices given. If not answered, the field can be left blank Cross-check item with: T8. Traditional American Indian/ Alaskan Native Teachings T8. Were you brought up with your traditional American Indian/Alaskan Native teachings? (Y/N) Intent/Key Points: To record information about whether the client was brought up with traditional American Indian/ Alaskan Native teachings. Record a ‘Yes’ even if the client has been taught about the culture but doesn’t follow the teachings. Suggested Interviewing Techniques: Ask the question as follows: Mr. Smith, were you being taught about the American Indian/ Alaskan Native 239 teachings? Additional Probes: Ask the client about what kind of teachings were being taught. Coding Issues: It is particularly important for interviewers to make judicious use of the "X" and "Z" responses to these questions. A "Z" code should be used for any situation where the client simply cannot recall or is not sure for any reason. In general, it is far better to use a "Z" than to record possibly inaccurate information. “X” can be used if the question is not applicable to the client. “Y” or “N” can be marked depending on whether the client answered a Yes or No. Cross-check item with: T9-T10. Family Tradition, Personal Tradition T9. How traditional is your family? T10. How traditional are you? If you are traditional, how did you learn the American Indian/Alaskan Native teachings? Intent/Key Points: Item 9 intends to record the traditional value of the client’s family. The question can be left unanswered if the client is unable to recall or doesn’t know the appropriate answer. Item 10 records the client’s personal traditional values apart from his family’s traditions. This question can be left blank if the client doesn’t know the answer or is not applicable to the client. For both the items the various choices listed should be given to the client. Suggested Interviewing Techniques: Ask the question as follows: Mr. Smith, how traditional is your family? Mr. Smith, how traditional are you? If the above question is answered then, Mr. Smith, how did you learn the American Indian/Alaskan Native teachings? Additional Probes: The client can also be questioned about the traditional values of his distant family 240 and immediate family. Coding Issues: For Item 10, if the client is extremely or moderately traditional, the option “If you are traditional, how did you learn the American Indian/Alaskan Native teachings?” will be automatically enabled. Read out the various choices to the client and once the answer is picked double click on the choice to move it to the box below. The same way, double click on the box below to remove the values. Multiple selections can be made. Record the response or note a response under Specify Other if it does not fall into one of the categories. Cross-check item with: If you are traditional, how did you learn the American Indian/Alaskan Native teachings will not have any value, unless and until Item T10 is answered with an appropriate value. Cross-check item with: T11. Clan T11. Do you know your clan? (Y/N) If yes, please name your clan Intent/Key Points: To record the clan of the client. Suggested Interviewing Techniques: Ask the question as follows: Mr. Smith, do you know your clan? Which clan do you belong to? Coding Issues: Record “Z” if the client simply cannot recall or is not sure for any reason. In general, it is far better to use a "Z" than to record possibly inaccurate information. “X” can be used if the question is not applicable to the client. “Y” or “N” can be marked depending on whether the client answered a Yes or No. If the answer to the question is a “Y”, the option to enter the name of the clan will be automatically enabled. Enter the value if the client specifies the name of the clan else leave it unanswered. Cross-check item with: Please name your clan will be disabled, unless and until Item T11 is answered “Y” T12. Creation Stories 241 T12. Do you know any of your traditional American Indian/Alaskan Native creation stories? (Y/N) If yes, who told you these stories? Intent/Key Points: This item intends to record the client’s knowledge about the American Indian/ Alaskan Native creation stories and whom they learnt these stories from. Record “Z” if the client simply cannot recall or is not sure for any reason. “X” can be used if the question is not applicable to the client. “Y” or “N” can be marked depending on whether the client answered a Yes or No. Suggested Interviewing Techniques: Ask the question as follows: Mr. Smith, Do you know any of your traditional American Indian/Alaskan Native creation stories? If so, who helped you learn these stories? Coding Issues: If the client knows about the creation stories, “If yes, who told you these stories?” option gets enabled. Read out the various choices to the client and once the answer is picked double click on the choice to move it to the box below. The same way, double click on the box below to remove the values. Multiple selections can be made. Record the response or note a response under Specify Other if it does not fall into one of the categories. The option can be left unanswered if the client cannot recall or doesn’t know the answer. Cross-check item with: Who told these stories will not have any value, unless and until Item T12 is answered “Y” T13-T14. Initiation Ceremonies and Native Name T13. Are you familiar with your traditional American Indian/Alaskan Native initiation ceremonies? (Y/N) T14. Were you given a traditional American Indian/Alaskan Native name? (Y/N) Intent/Key Points: Item 13 intends to record the familiarity of the client with the American Indian/ Alaskan Native initiation ceremonies. Item 14, intends to record if the client had a native name. Suggested Interviewing Techniques: Ask the question as follows: Mr. Smith, do you know about the American Indian/ Alaskan Native initiation ceremonies? 242 Mr. Smith, were you given a traditional native name? Additional Probe: If the client has a native name, check with the client what the name is. Also if he is familiar with the initiation ceremonies, ask the client who told him about these ceremonies. Coding Issues: Record “Z” if the client simply cannot recall or is not sure for any reason. In general, it is far better to use a "Z" than to record possibly inaccurate information. “X” can be used if the question is not applicable to the client. “Y” or “N” can be marked depending on whether the client answered a Yes or No. Cross-check item with: T15. Traditional Healers/Leaders T15. Do you seek the help of a Medicine Man, Roadman, Traditional Practitioner or Spiritual Leader? (Y/N) If yes, please select all that apply. How often do you seek the help of a Medicine Man, Roadman, Traditional Practitioner, or Spiritual Leader? Intent/Key Points: Item 15, intends to record information to determine if the client seeks help from a medicine man, roadman, traditional practitioner or spiritual leader. In case he seeks help from any of the above people, the client is given an option to select for what he specifically seeks help fror and how often does he seek their help. Suggested Interviewing Techniques: Ask the question as follows: Mr. Smith, do you seek the help of a Medicine Man, Roadman, Traditional Practitioner or Spiritual Leader? If yes, for what do you need their help and how often do you need their help? Coding Issues: If the client answers “Y” for seeking help, the other two questions immediately gets enabled. Record “Z” if the client simply cannot recall or is not sure for any reason. “X” can be used if the question is not applicable to the client. Double click on all the values the client seeks help for and move it to the box below. Vice versa can be done to remove the values. If the client doesn’t 243 know the exact value, the fields can be left unanswered. The client can respond to the question as to how often he seeks their help choosing from the options provided or can leave it blank. Cross-check item with: For what does the client seek help and how often does he seek their help will not be enabled unless and until Item 15 is answered “Y”. T16. Traditional Ceremonies T16. Have you attended/participated in any of the traditional ceremonies? If yes, please select all that apply. How often do you attend/participate in these traditional activities and ceremonies? Intent/ Key Points: Records if the client has attended or participated in any of the traditional ceremonies. If the client has attended any of the ceremonies, options to select the various ceremonies are available and also the frequency of the visit can be recorded. Suggested Interviewing Techniques: Ask the question as follows: Mr. Smith, have you attended any of the traditional ceremonies? What are various ceremonies you attended and how often do you attend the ceremonies? Additional Probes: The client can also be asked if he attended any of the ceremonies recently to track his recent activities. Coding Issues: If the client’s response is positive for attending any of the traditional ceremonies, the option to select the various ceremonies attended and how often the client attended these ceremonies will be enabled. Record “Z” if the client simply cannot recall or is not sure for any reason. “X” can be used if the question is not applicable to the client. Double click on all the ceremonies the client attended or participated to move it to the box below. Vice versa can be done to remove the values. If the client doesn’t know the exact value, the fields can be left unanswered. Record the response or note a response under Specify Other if it does not fall into one of the categories. The option can be left 244 unanswered if the client cannot recall or doesn’t know the answer. The client can respond to the question as to how often he attends these ceremonies from the options provided or can leave it blank. Cross-check item with: T17. Traditional herb use T17. Do you use any of the following traditional American Indian/Alaskan Native plants and herbs? How often do you use these plants and herbs? Intent/ Key Points: Records the usage of traditional American Indian/ Alaskan Native plants and herbs by the client. It also records how often the client uses these plants and herbs. Suggested Interviewing Techniques: Ask the question as follows: Mr. Smith, do you use any of the following plants and herbs? How often do you use them? Coding Issues: This item cannot be left unanswered. If the client doesn’t know the answer or is unable to recall, ‘None’ is selected from the choices provided. Multiple selections can be made. Record the response or note a response under Specify Other if it does not fall into one of the categories. The client can respond to the question as to how often he uses the plants and herbs from the options provided or can leave it blank. Cross-check item with: T18-T19. Traditional Ceremonies T18. Have you ever participated in traditional ceremonies to help with legal consequences? T19. Have you participated in traditional ceremonies for any traumatic event you experienced? (auto accident, death, divorce, abuse, etc.) Intent/ Key Points: Item 18 records the client’s participation in traditional ceremonies to help with legal consequences. Item 19, intends to record the 245 client’s participation in traditional ceremonies for all other traumatic events like auto accident, divorce, abuse etc. These items are mainly to determine the client’s way of dealing with traumatic experiences by participating in various activities like traditional ceremonies. Suggested Interviewing Techniques: Ask the question as follows: Mr. Smith, have you ever participated in traditional ceremonies to help with legal consequences, or for any traumatic events you experienced like death, divorce etc? Additional Probe: The client can also be questioned about the various traditional ceremonies he attends and if he wishes to attend anything more. Coding Issue: Record “Z” if the client simply cannot recall or is not sure for any reason. In general, it is far better to use a "Z" than to record possibly inaccurate information. “X” can be used if the question is not applicable to the client. “Y” or “N” can be marked depending on whether the client answered a Yes or No. Cross-check item with: T20. Traditional foods T20. Do you eat any traditional American Indian/Alaskan Native foods regularly or during ceremony? If yes, please select all that apply Intent/ Key Points: This item intends to determine if the client eats any traditional American Indian/ Alaskan Native food regularly or during ceremonies. If “Y”, the client can select from the list of food items. Suggested Interviewing Techniques: Ask the question as follows: Mr. Smith, Do you eat any traditional American Indian/Alaskan Native foods regularly or during ceremony? What are the various food items you eat? Coding Issue: If the client answers “Y” for item 20, the list of various food items is enabled for the client to choose from. Double click on the various choices to move it to the box below. Record the response or note a response under Specify 246 Other if it does not fall into one of the categories Cross-check item with: T21. Traditional crafts T21. If you were taught any of the following, select all that apply. Intent/ Key Points: Records if the client was taught various activities like arts and crafts, painting, wood carving etc. Suggested Interviewing Techniques: Ask the question as follows: Mr. Smith, were you taught any of the following? Additional Probe: The client can also be asked if he likes the activities he was taught and how long has he been learning it for? Coding Issue: Double click the choices selected by the client to move it to the box below. Vice versa can be done to remove the choices. Record the response or note a response under Specify Other if it does not fall into one of the categories. Cross-check item with: T22-T23. Attending Boarding School/ or Mission School T22. Did any of your relatives in your life attend boarding and/or mission school? T23. Did you attend boarding school and/or mission school within your lifetime? If yes, for what grades did you attend boarding school and /or mission school within your lifetime? Intent/ Key Points: Item 22 intends to record if the client’s relatives ever attended boarding or mission school. Item 23 is to record if the client attended boarding or mission school and if so, what grades did he attend for. If the client has attended school, a list of questions about the experiences in the school will 247 be enabled. Suggested Interviewing Techniques: Ask the question as follows: Mr. Smith, did any of your relatives in your life attend boarding or mission school? If yes, select the list of relatives who went to school? Mr. Smith, did you attend boarding or mission school during your lifetime? What grades did you attend the school for? Coding Issues: if the answer to item 22 is “Y”, the client is given an option to select all the relatives who attended school. For item 23, if answered “Y”, a series of questions based on item 23 will be enabled. The client is first given an option to select which he grades he went to school for. If the client is unable to recall, ‘None’ can be selected. Double click on the choices to move it to the box below. Multiple selections can be made for both the questions. The following questions will be enabled if answered “Y” for item 23. Boarding /mission school was a good experience; because it was better than my family’s home. Boarding /mission school was a painful experience; because I was away from my family’s home. Boarding /mission school was a negative experience because of the abuse I experienced there. Boarding /mission schools are a positive experience for the American Indian/Alaskan Native children. American Indian/Alaskan Native people need boarding/mission schools for their children? Coding Issues: Depending on the client’s rating, all the above questions are to be answered with values 1-Strongly Disagree Agree 2-Disagree 3-Neutral 4-Agree 5-Strongly Record “Z” if the client simply cannot recall or is not sure for any reason. “X” can be used if the question is not applicable to the client. 248 Cross-check item with: T24-T27. Belief in American Indian/ Alaskan Native and Western traditions T24. I have a strong belief in my American Indian/Alaskan Native traditions and actively participate in the traditional ceremonies and activities T25. I have some belief in my American Indian/Alaskan Native traditions and participate in the traditional ceremonies and activities on special occasions and for other events in my life. T26. I have some belief in Western ways and knowledge in my American Indian/Alaskan Native ceremonies and activities but do not participate in traditional ceremonies and activities. T27. I believe completely in the Western way and only participate in Western religious and social activities. Intent/ Key Points: All the 4 items intends to record the beliefs of the client in American Indian/ Alaskan Native and Western traditions and also if the client participates in traditional ceremonies and activities. Suggested Interviewing Techniques: Ask the question as follows: Mr. Smith, do you belief in American Indian/ Alaskan Native traditions or western traditions? How strong is your belief? Do you like to participate in traditional ceremonies and activities? Coding Issues: All the 4 items are to be answered with values as below 1-Strongly Disagree Agree 2-Disagree 3-Neutral 4-Agree 5-Strongly Record “Z” if the client simply cannot recall or is not sure for any reason. “X” can be used if the question is not applicable to the client. Cross-check item with: T28. Cultural issues 249 T28. How much have you been troubled or bothered by cultural issues in the past 30 days? Intent/ Key Points: This item, intends to record how much the client has been troubled or bothered by cultural issues in the past 30 days. Be sure to stress that you are interested in the number of days the client was troubled or bothered by cultural issues in the past 30 days. Suggested Interviewing Techniques: Ask the question as follows: Mr. Smith, how much have you been troubled or bothered by cultural issues in the past 30 days? Has it been only in the last 30 days or were you always bothered by such issues? Coding Issues: The answer to the question has specific values. 0-Not at all 1-Slightly 2-Moderately 3-Considerably 4-Extremely Select the appropriate value depending on the client’s reaction. Record “Z” if the client simply cannot recall or is not sure for any reason. “X” can be used if the question is not applicable to the client. Cross-check item with: T29. Integrating culture and treatment T29. How important is it to you now to integrate culture into treatment? Intent/ Key Points: Item 29 intends to record the client’s view on how important is it to integrate culture into treatment. This is a very important part of the client’s treatment and has to be decided based on all the previous answers in mind. Suggested Interviewing Techniques: Ask the question as follows: Mr. Smith, how important is it to you to integrate culture into treatment? What kind of culture would you like to integrate? Coding Issues: The answer to the question has specific values. 0-Not at all 250 1-Slightly 2-Moderately 3-Considerably 4-Extremely Select the appropriate value depending on the client’s reaction. Record “Z” if the client simply cannot recall or is not sure for any reason. “X” can be used if the question is not applicable to the client. Cross-check item with: T30. Interviewer Severity Rating T30. How would you rate the client’s need for cultural guidance (0-9)? Intent/ Key Points: This item has to be answered by the Interviewer. The interviewer makes the decision based on all the previous answers and values given by the client. Coding Issues: The interviewer can enter any value between 0 and 9, where 0 indicates no need for cultural guidance and 9 indicate the need for cultural guidance. Cross-check item with: T31. Comments Intent/Key Points: The interviewer enters comments about the client and his behavior based on the assessment. The interviewer can also suggest the necessary treatment. Coding Issues: The maximum length of the comments can be up to 2000 characters long. Cross-check item with: Appendix II - Hollingshead Classifications Hollingshead Occupational Scale 251 Higher Executives, Proprietors of Large Concerns, and Major Professionals Higher Executives Bank Presidents, Vice Presidents Judges (Superior Court) Large Business: e.g., Directors, Presidents, Vice Presidents, Assistant Vice Presidents, Executive Secretaries, Treasurers. Military: Commissioned Officers and above. Officials of Executive Branch of Government - Federal, State, local: e.g., Mayor, City Manager, City Planner, Director, Internal Revenue Directors Large Proprietors (Value over $180,000) Brokers Contractors Dairy Owners Lumber Dealers Major Professionals Accountants (C.P.A.) Actuaries Agronomists Architects Artists (Portrait) Astronomers Auditors Bacteriologists Chemical Engineers Chemists Clergymen (Professionally Trained) Dentists Economists Engineers (College Graduate) Foresters Geologists Lawyers Metallurgists Physicians Physicists (Research) Psychologists (Practicing) Symphony Conductors Teachers (University, College) Veterinarians (Veterinary Surgery) Code Occupational Scale Business Managers, Proprietors of Medium-Sized Business, and Lesser Professionals Business Managers 252 Advertising Directors Branch Managers Brokerage Salesmen District Managers Executive Assistants Executive Managers Government Officials (Minor): e.g., Internal Revenue Agents, Farm Managers Office Managers Personnel Managers Police Chiefs, Sheriffs Postmasters Production Managers Sales Engineers Sales Managers (National Concerns) Sales Managers (over $100,000) Proprietors of Medium-Sized Businesses (Value of $60,000-$175,000) Advertising Owners Clothing Store Owners Contractors Express Company Owners Fruit (Wholesale) Furniture Business Owners Jewelers Labor Relations Consultants Manufacturers' Representatives Poultry Business Owners Purchasing Managers Real Estate Brokers Rug Business Owners Store Owners Theater Owners Administrative Personnel, Proprietors of Small Independent Business, Minor Professionals, and Farmers Administrative Personnel Adjusters (Insurance) Advertising Agents Chief Clerks Credit Managers Insurance Agents Managers (Department Stores) Passenger Agents (Railroad) Private Secretaries Purchasing Agents Sales Representatives Section Heads (Federal, State, and Local Government Offices) 253 Section Heads (Large Businesses and Industries) Service Managers Shop Managers Store Managers (Chain) Traffic Managers Proprietors of Small Businesses ($10,000-$55,000) Art Gallery Auto Accessories Awnings Bakery Beauty Shop Boatyard Brokerage (Insurance) Car Dealer Cattle Dealer Cigarette Machines Cleaning Shops Clothing Coal Businesses Convalescent Homes Convenience Store Decorating Dog Supplies Dry Goods Electrical Contracting Engraving Business Feed Finance Company (Local) Fire Extinguishers Florist Food Equipment Food Products Foundry Funeral Home Furniture Garage/Gas Station Glassware Grocery (General) Hotel Institute of Music Jewelry Machinery Brokerage Manufacturing Monuments Package Store (Liquor) Painting Contracting 254 Plumbing Poultry Production Publicity and Public Relations Real Estate Records and Radios Restaurant Roofing Contracting Shoes Shoe Repair Signs Tavern Taxi Company Tire Shop Trucking Trucks and Tractors Upholstery Wholesale Outlets Window Shades Minor Professionals Actor and Showpeople Army Master Sergeant, Navy C.P.O. Artists (Commercial) Appraisers (Estimators) Clergymen (not professionally trained) Computer Programmers Concern Managers Deputy Sheriffs Dispatchers (Railroad) Interior Decorators Interpreters (Court) Journalists Laboratory Assistants Morticians Oral Hygienists Photographers Physiotherapists Piano Teachers Radio/TV Announcers Reporters (Court) Surveyors Title Searchers Tool Designers Travel Agents Farmers Farm Owners ($41,000-$60,000) 255 Clerical and Sales Workers, Technicians, Owners of Little Business (Value under $10,000), and Farmers Clerical and Sales Workers Bank Clerks and Tellers Bill Collectors Bookkeepers Business Machine Operators (Office) Claims Examiner Clerical or Stenographic Workers Conductors (Railroad) Employment Interviewers Factory Storekeepers Factory Supervisors Post Office Clerks Route Managers (Salesmen) Sales Clerks Shipping Clerks Toll Station Supervisors Utilities Supervisors (Factories) Warehouse Clerks Technicians Camp Counselors Dental Technicians Draftspersons Driving Teachers Expeditor (Factory) Experimental Tester Inspectors (Telephone Company Factory) Inspectors (Weights, Sanitary) Inspectors (Railroad Factory) Investigators Laboratory Technicians Locomotive Engineers Operators (PBX) Proofreaders Supervisors (Maintenance) Supervisors (Safety) Supervisors (Telephone Company) Technical Assistance Timekeepers Tower Operators (Railroad) Truck Dispatchers Window Trimmers (Store) Proprietors of Little Business (Value under $10,000) Flower Shop Food Vendor 256 Newsstand Tailor Shop Farmers Farm Owners ($21,000-$40,000) Skilled Manual Employees and Small Farmers Skilled Manual Employees Adjusters (Typewriter) Auto Body Repairers Bakers Barbers Blacksmiths Bookbinders Brakemen (Railroad) Brewers Bulldozer Operators Butchers Cabinet Makers Carpenters Casters (Founders) Cement Finishers Cheese Makers Chefs Compositors Diemakers Diesel Engine Repair and Maintenance Persons (Trained) Diesel Shovel Operators Electricians Electrotypists Engravers Exterminators Fitters (Gas, Steam) Firemen (City) Firemen (Railroad) Forepersons (Construction, Dairy) Gardeners (Landscape-Trained) Gauge Makers Glaziers Gunsmiths Hair Stylists Heat Treaters Horticulturists Installers (Electrical Appliances) Linemen (Utility) Linoleum Layers (Trained) Linotype Operators Lithographers 257 Locksmiths Loom Fixers Lumberjacks Machinists (Trained) Maintenance Forepersons Masons Masseurs Mechanics (Trained) Millwrights Molders (Trained) Painters Paperhangers Patrolmen (Railroad) Pattern and Model Makers Piano Builders Piano Tuners Plumbers Policemen (City) Postal Carriers Printers Radio/TV Maintenance Persons Repairpersons (Home Appliances) Riggers Rope Splicers Sheetmetal Workers (Trained) Shipsmiths Shoe Repairer (Trained) Stationary Engineers (Licensed) Stewards (Club) Switchmen (Railroad) Tailors (Trained) Teletype Operators Toolmakers Track Supervisors (Railroad) Tractor-Trailer Drivers Typographers Upholsterers (Trained) Watchmakers Weavers Welders Yard Supervisors (Railroad) Small Farmers Owners (under $20,000) Tenants Owning Farm Equipment Machine Operators, Semi-Skilled Employees, and Small Farm Tenants 258 Machine Operators and Semi-Skilled Employees Apprentices (Electrician, Printer, Steamfitter, Toolmaker) Assembly Line Workers Bartenders Bingo Tenders Building Superintendents (Custodial) Bus Drivers Checkers Clay Cutters Coin Machine Fillers Cooks (Short-Order) Delivery Persons Dressmakers (Machine) Drill Press Operators Duplicator Machine Operators Elevator Operators Enlisted Persons (Military Services) Filers, Benders, Buffers, Foundry Workers Garage and Gas Station Assistants Greenhouse Workers Guards, Doorkeepers, and Watchmen Hairdressers Hospital Aides Housekeepers Machine Operators (Factory) Meat Cutters and Packers Meter Readers Oilers (Railroad) Paint Sprayers Paper Rolling Machine Operators Photostat Machine Operators Practical Nurses Pressers, Clothing Pump Operators Receivers and Checkers Roofers Set-up Persons (Factory) Shapers Signalpersons (Railroad) Solderers (Factory) Steelworkers (Unskilled) Stranders (Wire Machines) Strippers (Rubber Factory) Taxi Drivers Testers 259 Timers Tire Molders Trainpersons (Railroad) Truck Drivers (General) Waitpersons ("Better Places") Weighers Welders (Spot) Winders (Machine) Wiredrawers (Machine) Wine Bottlers Woodworkers (Machine) Wrappers (Store, Factory) Small Farm Tenants Smaller tenants with little equipment Unskilled Employees Amusement Park Workers (Bowling Alleys, Pool Rooms) Ash Removers Cafeteria Workers Car Cleaners (Railroad) Car Helpers (Railroad) Car Wash Attendants Carriers (Coal) Counterpersons Dairy Workers Deck Hands Domestics Factory Workers (Unskilled) Farm Helpers Fishers (Clam Diggers) Freight Handlers Garbage Collectors Grave Diggers Hog Carriers Hospital Workers (Unspecified) Hostlers (Railroad) Janitors, Sweepers Laborers (Construction) Laborers (Unspecified) Laundry Workers Messengers Parking Lot Attendants Platform Persons (Railroad) Peddlers Porters Roofer's Helpers Shirt Folders 260 Shoe Shiners Sorters (Rag and Salvage) Stagehands Stevedores Stock Handlers Street Cleaners Truckpersons (Railroad) Waitpersons ("Hash Houses") Window Cleaners Woodchoppers Relief Recipient (Public, Private) Unemployed (No Occupation) Week View Type topic text here. 261 Index 0 00-No ........................................................................................................................................... 192 03-14C ......................................................................................................................................... 207 0-Not ............................................................................................................................................ 237 1 100 Selecting .................................................................................................................................. 109 1016 Leavenworth ........................................................................................................................... 5 10-18C ......................................................................................................................................... 217 10-minute....................................................................................................................................... 52 10-point................................................................................................ 172, 179, 192, 207, 217, 228 Reduce............................................................................................. 172, 179, 192, 207, 217, 228 1-14C ........................................................................................................................................... 207 11th ................................................................................................................................................ 95 12 Steps......................................................................................................................................... 52 120 totaling...................................................................................................................................... 157 12-Step .......................................................................................................................................... 52 12-Steps ........................................................................................................................................ 52 12th ................................................................................................................................................ 95 15-Alcohol.................................................................................................................................... 192 16 Record...................................................................................................................................... 192 16-Polydrug ................................................................................................................................. 192 18 age ........................................................................................................................................... 207 19A-B........................................................................................................................................... 217 1GB RAM......................................................................................................................................... 5 1-Slightly 2-Moderately 3-Considerably 4-Extremely ......................................................... 237 1-Strongly Disagree 2-Disagree 3-Neutral 4-Agree 5-Strongly Agree .................... 237 1-week ......................................................................................................................................... 192 2 24-hour ............................................................................................................................................ 5 24hr/7............................................................................................................................................. 38 3 30-day.................................................................................................................................. 164, 192 30-Day Period.............................................................................................................................. 164 3-14C ........................................................................................................................................... 207 3a ................................................................................................................................................. 117 3-point.................................................................................................. 172, 179, 192, 207, 217, 228 point ................................................................................................. 172, 179, 192, 207, 217, 228 262 4 4GB.............................................................................................................................................. 117 5 5.5e .................................................................................................................................................. 5 5-day............................................................................................................................................ 179 5-point.......................................................................................................................................... 159 6 60 increments.................................................................................................................................. 95 6A ................................................................................................................................................ 217 6B ................................................................................................................................................ 217 7 7.35 total ............................................................................................................................................ 95 703-321-8547 FAXed ...................................................................................................................................... 157 703-487-4650 calling ....................................................................................................................................... 157 9 9a ................................................................................................................................................. 217 A AA .......................................................................................................................................... 52, 192 AA/NA ............................................................................................................................................ 52 About AccuCare........................................................................................................................... 117 About All Manager Reports ........................................................................................................... 95 Above-described.............................................................................................................................. 5 Abuse History .............................................................................................................................. 192 Abuse/drug .................................................................................................................................. 192 Access ........................................................................................................................... 5, 11, 38, 80 AccuCare ................................................................................................................................... 11 Open Supplement ...................................................................................................................... 80 Orion’s .......................................................................................................................................... 5 Problem List ............................................................................................................................... 38 Software Product.......................................................................................................................... 5 Accucare.......4, 5, 11, 13, 14, 15, 16, 29, 33, 47, 80, 84, 93, 94, 98, 108, 116, 117, 119, 122, 123, 131, 145, 148, 156, 157 Access........................................................................................................................................ 11 copy............................................................................................................................................ 94 corrupt ...................................................................................................................................... 119 existing ................................................................................................................................. 33, 47 exiting......................................................................................................................................... 93 guide .......................................................................................................................................... 11 including ................................................................................................................................... 119 Introducing ................................................................................................................................. 11 Introduction ................................................................................................................................ 11 seconds.................................................................................................................................... 131 self-hosting................................................................................................................................... 5 use ............................................................................................................................................. 15 Welcome ...................................................................................................................................... 4 263 AccuCare 8.2.0 .............................................................................................................................. 95 AccuCare application................................................................................................................... 145 use ........................................................................................................................................... 145 ACCUCARE BASICS ...................................................................................................................... 4 AccuCare Data ............................................................................................................................ 119 AccuCare icon ............................................................................................................................... 15 AccuCare Logo ...................................................................................................................... 98, 148 AccuCare Main Menu ...................................................................... 29, 33, 38, 78, 82, 84, 109, 148 Back ..................................................................................................................................... 78, 84 proceed .................................................................................................................................... 109 return.................................................................................................................................. 33, 109 To Main Menu.Return ................................................................................................................ 82 view .......................................................................................................................................... 148 AccuCare Main Menu System ....................................................................................................... 16 AccuCare menu ............................................................................................................................. 14 ACCUCARE MENU SYSTEM ......................................................................................................... 4 AccuCare Self-hosted SQL Version ................................................................................................ 5 Customer Support ........................................................................................................................ 5 Recommended System Requirements ........................................................................................ 5 AccuCare SQL Server ..................................................................................................................... 5 AccuCare System .......................................................................................................................... 11 AccuCare URL............................................................................................................................. 145 Accucare Version 8.1.3 Therefore................................................................................................. 79 AccuCare Web................................................................................................................................. 5 Customer Support ........................................................................................................................ 5 Data Retrieval .............................................................................................................................. 5 Minimum System Requirements .................................................................................................. 5 AccuCare's Minimum Requirements ........................................................................................... 117 Server Based Systems ............................................................................................................ 117 ACH ................................................................................................................................................. 5 Acronyms..................................................................................................................................... 156 Active Tsr Groups ........................................................................................................................ 109 Ad-aware ..................................................................................................................................... 119 Add ............................................................................................................................ 38, 74, 82, 148 Continued Stay Review.............................................................................................................. 38 Progress Note ............................................................................................................................ 74 TEDS.......................................................................................................................................... 82 Add Additional Indicators............................................................................................................... 38 Add Category................................................................................................................................. 47 Add Continued Stay Assessment Indicators ................................................................................. 38 Problem List ............................................................................................................................... 38 Add Criteria.................................................................................................................................... 79 Add Discharge ............................................................................................................................... 82 Add Follow-up................................................................................................................................ 82 Add Group ................................................................................................................................... 109 Add Group Note............................................................................................................................. 74 Add Group Note button................................................................................................................ 123 Add Indicator button ...................................................................................................................... 38 Add New ........................................................................................................................................ 38 Add New Group ........................................................................................................................... 105 Add New Group’ .......................................................................................................................... 123 Add New Statements ..................................................................................................................... 74 Add Note........................................................................................................................................ 74 Add Obj.......................................................................................................................................... 47 Add Review.............................................................................................................................. 38, 47 Add Sub Category ......................................................................................................................... 47 264 Add Sublevel.................................................................................................................................. 38 Add Treatment Plan....................................................................................................................... 47 Add/Modify..................................................................................................................................... 74 Group ......................................................................................................................................... 74 Add/Remove Programs’ .............................................................................................................. 119 Add’........................................................................................................................................ 98, 148 Add’ button............................................................................................................................. 98, 148 Addiction " "Mental Health ......................................................................................................................... 47 Addiction Severity Index .......................................................................................... 33, 52, 109, 157 Addiction Stabilization ................................................................................................................... 38 Additional Assessment .................................................................................................................. 33 Perform ...................................................................................................................................... 33 Additional Assessment button ....................................................................................................... 33 choose........................................................................................................................................ 33 Additional Follow-up ...................................................................................................................... 78 Additional Indicators ...................................................................................................................... 38 Additional Observations................................................................................................................. 38 Additional Probes................................................. 168, 169, 172, 179, 192, 207, 215, 217, 228, 237 Additional Supplement................................................................................................................... 80 Perform ...................................................................................................................................... 80 Additional Supplement button........................................................................................................ 80 choose........................................................................................................................................ 80 Addresses.................................................................................................................................... 192 Drug Grid.................................................................................................................................. 192 Admin........................................................................................................................................... 148 Administer.................................................................................................................... 157, 161, 164 ASI ........................................................................................................................... 157, 161, 164 Administration ............................................................................................................ 33, 47, 84, 192 Route........................................................................................................................................ 192 Administrative Personnel............................................................................................................. 251 Administrator............................................................................................................ 29, 98, 148, 157 Admission ...................................................................................................................................... 82 Admission Dates............................................................................................................................ 79 Admission Record.Allows .............................................................................................................. 82 Adolescent Adult ASI Lite ....................................................................................................................... 78, 79 Adult......................................................................................................................................... 78, 79 Adult JCAHO ........................................................................................................................... 78, 79 Advertising ................................................................................................................................... 251 Agents ...................................................................................................................................... 251 Directors................................................................................................................................... 251 Owners..................................................................................................................................... 251 Adware......................................................................................................................................... 119 Adware/spyware .......................................................................................................................... 119 Affordably....................................................................................................................................... 11 After ............................................................................................................................................... 47 Aftercare Plan ................................................................................................................................ 78 Age .............................................................................................................................................. 207 18 ............................................................................................................................................. 207 Agency Summary .......................................................................................................................... 95 Services ..................................................................................................................................... 95 Agents.......................................................................................................................................... 251 Advertising ............................................................................................................................... 251 Purchasing ............................................................................................................................... 251 Agreement ....................................................................................................................................... 5 265 AIDS .............................................................................................................................................. 52 Alaskan Native............................................................................................................................. 237 Alaskan Native Teachings ........................................................................................................... 237 Alcohol ......................................................................................................................................... 192 Intoxication ............................................................................................................................... 192 Alcohol abuse/drug ...................................................................................................................... 192 Alcohol DTs/Drug Overdoses ...................................................................................................... 192 Alcohol Problems........................................................................................................................... 52 Alcohol Use.................................................................................................................................. 192 Alcohol/drug........................................................................................................... 52, 179, 192, 217 Alcohol/drugs ....................................................................................................................... 192, 217 craving...................................................................................................................................... 192 All ........................................................................................................................................... 98, 148 All Clients....................................................................................................................................... 78 All Clients In Pool......................................................................................................................... 109 Selecting .................................................................................................................................. 109 All Databases................................................................................................................................. 95 All Groups .................................................................................................................................... 109 All Patients............................................................................................................................. 98, 148 Alleys ........................................................................................................................................... 251 Bowling..................................................................................................................................... 251 Allow ............................................................................................................................ 5, 84, 98, 148 Questionnaire............................................................................................................................. 84 Software Product.......................................................................................................................... 5 User.................................................................................................................................... 98, 148 Allows Outcome/Modification ........................................................................................................ 47 American Indian........................................................................................................................... 237 American Indian/Alaskan Native............................................................................................ 80, 237 experience................................................................................................................................ 237 learn ......................................................................................................................................... 237 American Indian/Alaskan Native teachings? ............................................................................... 237 AMPHETAMINES ........................................................................................................................ 192 Amusement Park Workers........................................................................................................... 251 Analysis ......................................................................................................................................... 38 Delete......................................................................................................................................... 38 Print ............................................................................................................................................ 38 Analyze Placement Domains......................................................................................................... 38 And/or .............................................................................. 5, 38, 52, 74, 84, 119, 207, 215, 228, 237 boarding ................................................................................................................................... 237 counseling .................................................................................................................................. 52 And/or parole/probation ............................................................................................................... 164 And—if ......................................................................................................................................... 167 And—more importantly—after ..................................................................................................... 157 during ....................................................................................................................................... 157 Another ........................................................................................................................................ 192 Answer ................................................................................................................................... 80, 237 Yes ........................................................................................................................................... 237 Antabuse................................................................................................................................ 52, 192 Anti-malware................................................................................................................................ 119 ANY IMPLIED WARRANTIES ARE LIMITED IN DURATION TO THIRTY .................................... 5 APPENDIX....................................................................................................................................... 4 APPENDIX II.................................................................................................................................... 4 Appendix IV ................................................................................................................................. 157 Applicable ...................................................................................................................................... 84 Appropriate Populations .............................................................................................................. 164 Appropriateness..................................................................................................................... 84, 161 266 APPS ............................................................................................................................................. 38 type ............................................................................................................................................ 38 APPS recommendations ............................................................................................................... 38 Archive Clients............................................................................................................................... 84 Archived................................................................................................................................... 29, 84 ARISING OUT OF THE USE OR INABILITY TO USE THIS SOFTWARE PRODUCT .................. 5 Army Master Sergeant................................................................................................................. 251 Art Gallery.................................................................................................................................... 251 As.one.......................................................................................................................................... 215 Ascending/Descending Direction................................................................................................... 79 Ash Removers ............................................................................................................................. 251 ASI ...................33, 52, 109, 157, 159, 160, 161, 164, 167, 168, 169, 172, 179, 192, 207, 215, 228 administer................................................................................................................. 157, 161, 164 Common Questions About....................................................................................................... 164 conduct..................................................................................................................................... 164 during ....................................................................................................................................... 159 Family History Section ............................................................................................................. 215 incorporate ................................................................................................................................. 33 Modifying.................................................................................................................................. 164 part ........................................................................................................................................... 164 questions.................................................................................................................................. 164 Read......................................................................................................................................... 167 use ................................................................................................................... 157, 164, 167, 207 Using .......................................................................................................................................... 33 ASI Composite Scores .................................................................................................................. 94 ASI Overview ............................................................................................................................... 157 ASI—its brevity—may.................................................................................................................. 164 benefits..................................................................................................................................... 164 ASI—may..................................................................................................................................... 164 Asking .................................................................................................................................. 161, 164 Questions ................................................................................................................................. 161 self-administered...................................................................................................................... 164 Assembly Line Workers............................................................................................................... 251 Assess ........................................................................................................................................... 33 New Client.................................................................................................................................. 33 Assessment ................................................................................................................. 33, 38, 80, 94 continue...................................................................................................................................... 33 Delete......................................................................................................................................... 33 Exit ............................................................................................................................................. 33 Set Up ........................................................................................................................................ 33 Assessment Module ...................................................................................................................... 29 Assessment Pre-Filling .................................................................................................................. 33 Assessment Type .......................................................................................................................... 95 Assessments Follow-ups.................................................................................................................................. 79 Research Agreement Info .......................................................................................................... 95 Assign ............................................................................................................................................ 47 Category..................................................................................................................................... 47 Assistant Vice Presidents ............................................................................................................ 251 Associate ............................................................................................................................... 98, 148 User.................................................................................................................................... 98, 148 Attachment 1-A ................................................................................................................................ 5 Attachments..................................................................................................................................... 5 Attend/participate......................................................................................................................... 237 Attended/participated................................................................................................................... 237 Attending...................................................................................................................................... 237 267 Boarding School....................................................................................................................... 237 Authorization................................................................................................................................ 116 Auto Accessories ......................................................................................................................... 251 Auto Body Repairers ................................................................................................................... 251 Automated button .......................................................................................................................... 38 Automated Patient Placement System .......................................................................................... 38 Autosearch................................................................................................................................... 119 AVA19615VNB2KUS................................................................................................................... 157 Available Clients .......................................................................................................................... 105 Available Statements ..................................................................................................................... 74 existing ....................................................................................................................................... 74 Available Statements list ............................................................................................................... 74 Average Age .................................................................................................................................. 95 Clients ........................................................................................................................................ 95 AWOL .......................................................................................................................................... 207 B B 52, 145, 217 BAC ............................................................................................................................................. 156 Back ................................................................................................................................... 14, 78, 84 AccuCare Main Menu .......................................................................................................... 78, 84 Bacteriologists ............................................................................................................................. 251 Bank Clerks ................................................................................................................................. 251 Bank Presidents........................................................................................................................... 251 BARBITURATES ......................................................................................................................... 192 BarginBuddy ................................................................................................................................ 119 Barriers .......................................................................................................................................... 38 Recovery .................................................................................................................................... 38 Beauty Shop ................................................................................................................................ 251 Beginning......................................................................................................... 15, 29, 33, 47, 52, 78 Follow-up.................................................................................................................................... 78 Interview..................................................................................................................................... 52 Benefits........................................................................................................................................ 164 ASI—its brevity—may .............................................................................................................. 164 Benzodiazepine ............................................................................................................................. 52 Sertraline.................................................................................................................................... 52 Benzodiazepines ........................................................................................................................... 52 Better Places ............................................................................................................................... 251 Bill Collectors ............................................................................................................................... 251 Billie Lynn .................................................................................................................................... 148 Billing ............................................................................................................................................. 29 Bingo Tenders ............................................................................................................................. 251 Biopsychosocial ............................................................................................................................. 33 Birth ............................................................................................................................................... 33 Blood Alcohol Count .................................................................................................................... 156 Boarding ...................................................................................................................................... 237 and/or ....................................................................................................................................... 237 Boarding School .......................................................................................................................... 237 Attending .................................................................................................................................. 237 Boarding/mission ......................................................................................................................... 237 Both User ID .......................................................................................................................... 98, 148 Bowling ........................................................................................................................................ 251 Alleys........................................................................................................................................ 251 Branch Managers ........................................................................................................................ 251 BREACH OF THIS AGREEMENT................................................................................................... 5 THE LIMITATIONS AND EXCLUSIONS STATED HEREIN SHALL SURVIVE .......................... 5 268 Broadband Internet .......................................................................................................................... 5 Brokerage Salesmen ................................................................................................................... 251 Brothers/sisters.................................................................................................................... 215, 217 BSAP ....................................................................................................................................... 78, 79 Buffers ......................................................................................................................................... 251 Building ........................................................................................................................................ 251 Superintendents ....................................................................................................................... 251 Bulldozer Operators..................................................................................................................... 251 Bus Drivers .................................................................................................................................. 251 Business ...................................................................................................................................... 251 Engraving ................................................................................................................................. 251 BUSINESS INTERRUPTION .......................................................................................................... 5 Business Machine Operators ...................................................................................................... 251 Business Managers ..................................................................................................................... 251 BUT NOT LIMITED TO.................................................................................................................... 5 BY INSTALLING OR USING THE SOFTWARE PRODUCT .......................................................... 5 C C 52 C.P.A. .......................................................................................................................................... 251 C.P.O. .......................................................................................................................................... 251 CA .......................................................................................................................................... 52, 192 Cabinet Makers............................................................................................................................ 251 Cable ............................................................................................................................................... 5 Cafeteria Workers........................................................................................................................ 251 CAL .................................................................................................................................................. 5 Calcium carbimide ......................................................................................................................... 52 Calling.......................................................................................................................................... 157 703-487-4650........................................................................................................................... 157 Camp Counselors ........................................................................................................................ 251 Cancel................................................................................................................ 47, 79, 95, 105, 145 clicking ....................................................................................................................................... 79 Cancel button................................................................................................................................. 29 CANNABIS .................................................................................................................................. 192 Car Cleaners................................................................................................................................ 251 Car Dealer ................................................................................................................................... 251 Car Helpers.................................................................................................................................. 251 Car Wash Attendants .................................................................................................................. 251 Care ....................................................................................................................................... 38, 172 Edit Level ................................................................................................................................... 38 his/her ...................................................................................................................................... 172 Level........................................................................................................................................... 38 Select Final Level....................................................................................................................... 38 Care Placement ............................................................................................................................. 38 Select Continued Stay Level...................................................................................................... 38 Care Recommendation.................................................................................................................. 38 Level........................................................................................................................................... 38 Case Management ........................................................................................................................ 29 Categories/sub............................................................................................................................... 47 Categories/sub-categories............................................................................................................. 47 Category ........................................................................................................................................ 47 Assign ........................................................................................................................................ 47 Category Code............................................................................................................................. 115 Category/Sub Category ................................................................................................................. 47 Category/subcategory ................................................................................................................... 47 Category/sub-category .................................................................................................................. 47 269 Category-Sub-category ................................................................................................................. 47 Cattle Dealer................................................................................................................................ 251 CD-ROM .......................................................................................................................................... 5 Cement Finishers......................................................................................................................... 251 CEO ............................................................................................................................................. 179 Change Client Demographic Information ...................................................................................... 33 Change Date................................................................................................................................ 109 Change Referral Letters ................................................................................................................ 15 Change Value button ............................................................................................................... 33, 80 clicking ................................................................................................................................. 33, 80 Changing ............................................................................................................................. 109, 121 Parameters Of.......................................................................................................................... 109 Your Report Heading ............................................................................................................... 121 Characteristics ..................................................................................................... 157, 160, 164, 169 Charge.for.................................................................................................................................... 207 Charges ......................................................................................................................................... 95 rate ............................................................................................................................................. 95 Check..................................................................................................................................... 79, 192 Criteria........................................................................................................................................ 79 Medical..................................................................................................................................... 192 Check "Follow-ups Due Only......................................................................................................... 78 Checkers...................................................................................................................................... 251 Cheese Makers............................................................................................................................ 251 Chemical Engineers .................................................................................................................... 251 Chief Clerks ................................................................................................................................. 251 Choose .............................................................................................................. 33, 74, 80, 108, 109 Additional Assessment button.................................................................................................... 33 Additional Supplement button .................................................................................................... 80 Modify Note ................................................................................................................................ 74 New Follow-Up......................................................................................................................... 109 OK ........................................................................................................................................ 33, 80 OK button ................................................................................................................................. 108 Statement................................................................................................................................... 74 Supplemental Questions ............................................................................................................ 80 Choose "Edit Sub .......................................................................................................................... 47 Choose "Print........................................................................................................................... 33, 94 Text File ............................................................................................................................... 33, 94 Choose Group Setup ..................................................................................................................... 74 Choose Locate/View.................................................................................................................... 109 Choose Placement Analysis.......................................................................................................... 38 Choose Placement Domains ......................................................................................................... 38 Choose Problem List ..................................................................................................................... 38 Choose Reports....................................................................................................................... 33, 94 Choose Research Agreement ..................................................................................................... 109 Chronic Medical Problems........................................................................................................... 172 Cigarette Machines...................................................................................................................... 251 City State........................................................................................................................................... 33 City Manager ............................................................................................................................... 251 City Planner ................................................................................................................................. 251 Claims Examiner.......................................................................................................................... 251 Claims Processing ......................................................................................................................... 11 Clam Diggers ............................................................................................................................... 251 Claria ........................................................................................................................................... 119 Clay Cutters ................................................................................................................................. 251 Cleaners ...................................................................................................................................... 251 270 Cleaning....................................................................................................................................... 251 Shops ....................................................................................................................................... 251 Clears ...................................................................................................................................... 74, 79 Note............................................................................................................................................ 74 Sort Order .................................................................................................................................. 79 Clerks........................................................................................................................................... 251 Shipping ................................................................................................................................... 251 Click Add Note ............................................................................................................................... 74 Clicking ...................................................................................................... 33, 79, 80, 105, 109, 115 Cancel ........................................................................................................................................ 79 Change Value button ........................................................................................................... 33, 80 New Supplement button............................................................................................................. 80 OK button ................................................................................................................................... 33 Select ....................................................................................................................................... 109 Set-up................................................................................................................................... 33, 80 Start Assessment ..................................................................................................................... 109 Supplement Questions button.................................................................................................... 80 Client............................................................................................................ 33, 80, 95, 98, 109, 148 Average Age .............................................................................................................................. 95 Determine Percentage ............................................................................................................. 109 see ..................................................................................................................................... 98, 148 Client Accepts.............................................................................................................................. 109 Client Administration.............................................................................................................. 33, 115 Client Behavior ............................................................................................................................ 161 Client Categories ......................................................................................................................... 115 Client Id........................................................................................................................................ 109 Client In The Treatment Services Review ................................................................................... 109 Involving ................................................................................................................................... 109 Client Info....................................................................................................................................... 29 Client Information........................................................................................................................... 33 Client Intake....................................................................................................................... 11, 33, 47 enter ..................................................................................................................................... 33, 47 Client Intake/Administration............................................................................................... 29, 33, 80 Client Locator Information Questionnaire .................................................................................... 109 proceed .................................................................................................................................... 109 Client psychological/emotional .................................................................................................... 228 Client Rating Scale ...................................................................................................................... 172 Introduce .................................................................................................................................. 172 Client Ratings .............................................................................................................................. 159 Client Records ....................................................................................................................... 98, 148 level .................................................................................................................................... 98, 148 Users.................................................................................................................................. 98, 148 Client Reference ID ........................................................................................................... 29, 33, 47 Client Reference Number AND/OR ............................................................................................... 84 Client Report............................................................................................................ 33, 94, 131, 137 enter ......................................................................................................................................... 131 Print button............................................................................................................................... 131 return........................................................................................................................................ 137 Client Selection.............................................................................................................................. 29 Client Summary ............................................................................................................................. 95 Services ..................................................................................................................................... 95 Client Treatment ............................................................................................................................ 11 Client/per ..................................................................................................................................... 109 Client’s ................................................................................................. 29, 33, 38, 95, 123, 145, 237 Depending................................................................................................................................ 237 determine ................................................................................................................................. 237 271 part ..................................................................................................................................... 38, 237 rate ........................................................................................................................................... 237 records ..................................................................................................................................... 237 value......................................................................................................................................... 237 Client-counselor........................................................................................................................... 161 Client-Intake................................................................................................................................... 84 Clients Not Selected For Follow-Up ............................................................................................ 109 Selecting .................................................................................................................................. 109 Clients Randomly Selected For Follow-Up.................................................................................. 109 Selecting .................................................................................................................................. 109 Client's Selected .......................................................................................................................... 105 Group ....................................................................................................................................... 105 Clinical ......................................................................................................................................... 119 Clinical Admin ........................................................................................................................ 98, 148 Clinical Services Reports............................................................................................................... 95 Clinical Summary........................................................................................................................... 95 Session ...................................................................................................................................... 95 Clinician ................................................................................................................................. 98, 148 Clinician Summary......................................................................................................................... 95 Services ..................................................................................................................................... 95 Clinicians/program ....................................................................................................................... 109 Clonidine........................................................................................................................................ 52 Close.............................................................................................................................. 74, 109, 137 Close button................................................................................................................................... 74 Clothing........................................................................................................................................ 251 Store Owners ........................................................................................................................... 251 Coal Businesses .......................................................................................................................... 251 COCAINE .................................................................................................................................... 192 Cocaine Anonymous ..................................................................................................................... 52 Code ................................................................................................................................................ 5 Code Occupational Scale ............................................................................................................ 251 Code—e.g.................................................................................................................................... 169 Coding ................................................................. 168, 169, 172, 179, 192, 207, 215, 217, 228, 237 Issues............................................................... 168, 169, 172, 179, 192, 207, 215, 217, 228, 237 Coding Issues .............................................................................................................................. 168 Coin Machine Fillers .................................................................................................................... 251 Coke.and ..................................................................................................................................... 192 College Graduate......................................................................................................................... 251 Combinedtext.txt............................................................................................................................ 95 Comfortable—change.................................................................................................................. 167 COMMA DELIMITED TEXT .......................................................................................................... 95 Comments ............................................................................................... 15, 29, 169, 192, 207, 228 Commissioned Officers ............................................................................................................... 251 Common Questions About .......................................................................................................... 164 ASI ........................................................................................................................................... 164 Completed—look ......................................................................................................................... 157 Completing................................................................................................................................... 168 General Guidelines .................................................................................................................. 168 Composite Score Profile................................................................................................................ 33 Composite Score Report ............................................................................................................... 95 Composite Scores ....................................................................................................................... 160 Composite/Severity Scores ........................................................................................................... 33 Computer Programmers .............................................................................................................. 251 Computer-assisted....................................................................................................................... 160 Concern Managers ...................................................................................................................... 251 Concerns—such .......................................................................................................................... 157 272 Conduct ............................................................................................................................... 109, 164 ASI ........................................................................................................................................... 164 TSR .......................................................................................................................................... 109 Confidentiality .............................................................................................................. 179, 217, 228 stressing................................................................................................................................... 217 Conflicts.by .................................................................................................................................. 217 Connecting................................................................................................................................... 122 Your AccuCare Web Site ......................................................................................................... 122 Consider ...................................................................................................................................... 217 girlfriend/boyfriend ................................................................................................................... 217 Considerable........................................................................................ 172, 179, 192, 207, 217, 228 Consistency checks—the ............................................................................................................ 164 Construction Dairy......................................................................................................................................... 251 Consumer Survey .......................................................................................................................... 84 Consumer-Oriented Report ........................................................................................................... 84 Contact Info ................................................................................................................................... 29 Contact Information ....................................................................................................................... 29 Contact Us ..................................................................................................................................... 13 Contains....................................................................................................................................... 119 malware.................................................................................................................................... 119 Contempt ..................................................................................................................................... 207 Court ........................................................................................................................................ 207 Continue .................................................................................................................................. 33, 47 Assessment................................................................................................................................ 33 Open Treatment Plan................................................................................................................. 47 Continued Stay .............................................................................................................................. 38 Continued Stay Assessment ................................................................................................... 38, 79 Continued Stay Report .................................................................................................................. 38 Print ............................................................................................................................................ 38 Continued Stay Review ........................................................................................................... 38, 79 Add ............................................................................................................................................. 38 Delete......................................................................................................................................... 38 Modify......................................................................................................................................... 38 Contracting .................................................................................................................................. 251 Painting .................................................................................................................................... 251 Roofing..................................................................................................................................... 251 Contrasting .................................................................................................................................. 109 Treatment Services Review ..................................................................................................... 109 Control—and................................................................................................................................ 157 Controlled Environment ............................................................................................................... 169 Convalescent Homes .................................................................................................................. 251 Convenience Store ...................................................................................................................... 251 Convicted.did ............................................................................................................................... 207 Cool Web Search......................................................................................................................... 119 Copy ............................................................................................................................ 5, 84, 94, 109 AccuCare ................................................................................................................................... 94 MHSIPS Survey ......................................................................................................................... 84 Software Product.......................................................................................................................... 5 TSR .......................................................................................................................................... 109 Copyright/Restrictions on Use/No Modification ............................................................................... 5 Corner .............................................................................................................................. 33, 80, 119 Internet Explorer....................................................................................................................... 119 Open Assessment...................................................................................................................... 33 Open Supplement ...................................................................................................................... 80 Correctly—at................................................................................................................................ 157 273 Corrupt......................................................................................................................................... 119 AccuCare ................................................................................................................................. 119 Cost-effectiveness ......................................................................................................................... 52 Counseling..................................................................................................................................... 52 and/or ......................................................................................................................................... 52 Counseling/skill.............................................................................................................................. 52 Counterpersons ........................................................................................................................... 251 Court ............................................................................................................................................ 207 Contempt.................................................................................................................................. 207 Court Report .................................................................................................................... 33, 94, 108 Selecting .................................................................................................................................... 94 Craving ........................................................................................................................................ 192 alcohol/drugs............................................................................................................................ 192 Crazy.People ............................................................................................................................... 228 Create Treatment Plans ................................................................................................................ 38 Create Trt Plan .............................................................................................................................. 38 Create/View Client Plan................................................................................................................. 47 Create/View menu ......................................................................................................................... 47 Create/View Treatment Plan ......................................................................................................... 47 Creating ........................................................................................................... 74, 98, 109, 123, 148 Group ....................................................................................................................................... 123 Provider ID ......................................................................................................................... 98, 148 Treatment Services Review ..................................................................................................... 109 User............................................................................................................................................ 74 User ID ............................................................................................................................... 98, 148 Creation Stories ........................................................................................................................... 237 Credit Managers .......................................................................................................................... 251 Crimial............................................................................................................................................ 11 Criminal Justice ............................................................................................................................. 78 Criteria ........................................................................................................................................... 79 Check ......................................................................................................................................... 79 CRITICAL OBJECTIVE ITEMS OF THE DRUG AND ALCOHOL SECTIONS........................... 192 CRITICAL OBJECTIVE ITEMS OF THE EMPLOYMENT/SUPPORT SECTION ....................... 179 CRITICAL OBJECTIVE ITEMS OF THE FAMILY/SOCIAL SECTION ....................................... 217 CRITICAL OBJECTIVE ITEMS OF THE LEGAL STATUS SECTION........................................ 207 CRITICAL OBJECTIVE ITEMS OF THE MEDICAL SECTION................................................... 172 CRITICAL OBJECTIVE ITEMS OF THE PSYCHIATRIC STATUS SECTION ........................... 228 Cross-check Drug/Alcohol Use.................................................................................................... 192 Cross-check Item......................................................................................................................... 172 CST.................................................................................................................................... 5, 13, 117 Cumulative Data Report ................................................................................................................ 95 Current Address........................................................................................................................... 179 Current Charges .......................................................................................................................... 207 Current Client........................................................................................................................... 33, 47 Current Criminal Involvement ...................................................................................................... 207 Cursor Mania ............................................................................................................................... 119 Custom Research Agreement ..................................................................................................... 109 Custom/Setup Agreement ........................................................................................................... 109 Customer ......................................................................................................................................... 5 Customer Support............................................................................................................................ 5 AccuCare Self-hosted SQL Version ............................................................................................ 5 AccuCare Web ............................................................................................................................. 5 Customized APPS ......................................................................................................................... 38 Customized Patient Placement System ........................................................................................ 38 Cydoor ......................................................................................................................................... 119 274 D D 52, 145 D’ 145 D1-12 ........................................................................................................................................... 192 D13 .............................................................................................................................................. 192 D14 .............................................................................................................................................. 192 D15 .............................................................................................................................................. 192 D15-D16 ...................................................................................................................................... 192 D16 .............................................................................................................................................. 192 D17-18 ......................................................................................................................................... 192 D17-D18 ...................................................................................................................................... 192 D19-D20 ...................................................................................................................................... 192 D19-D22 ...................................................................................................................................... 192 D1-D12 ........................................................................................................................................ 192 D21-D22 ...................................................................................................................................... 192 D23-24 ......................................................................................................................................... 192 D25 .............................................................................................................................................. 192 D26-D27 ...................................................................................................................................... 192 D28 .............................................................................................................................................. 192 D28-D31 ...................................................................................................................................... 192 D29 .............................................................................................................................................. 192 D30 .............................................................................................................................................. 192 D31 .............................................................................................................................................. 192 D32-D33 ...................................................................................................................................... 192 Dairy Owners ............................................................................................................................... 251 Dairy Workers .............................................................................................................................. 251 Data Base ...................................................................................................................................... 95 Data Entry Mode............................................................................................................................ 33 Selecting .................................................................................................................................... 33 Data Query ...................................................................................................................... 79, 84, 156 Data Query Provider Identification................................................................................................. 79 Tech Note................................................................................................................................... 79 Data Retrieval .................................................................................................................................. 5 AccuCare Web ............................................................................................................................. 5 Database Management ................................................................................................................. 11 Databases...................................................................................................................................... 95 following ..................................................................................................................................... 95 Date ............................................................................................................................................. 109 Starting..................................................................................................................................... 109 Date - Month/Day/Year .................................................................................................................. 52 Days Attending Program ............................................................................................................... 52 DAYS FROM THE DATE OF DELIVERY OF THE SOFTWARE PRODUCT................................. 5 Days.may..................................................................................................................................... 172 Days.not....................................................................................................................................... 172 number ..................................................................................................................................... 172 Days.so........................................................................................................................................ 192 Deck Hands ................................................................................................................................. 251 Decompile........................................................................................................................................ 5 Default ........................................................................................................................................... 38 Reset.......................................................................................................................................... 38 Default Assessment Type........................................................................................................ 33, 80 Default Provider’ .................................................................................................................... 98, 148 DEFAULT’.............................................................................................................................. 98, 148 Definitions .................................................................................................................................... 156 Delete ................................................................................................ 33, 38, 47, 74, 80, 82, 84, 109 275 Analysis...................................................................................................................................... 38 Assessment................................................................................................................................ 33 Continued Stay Review.............................................................................................................. 38 Group ....................................................................................................................................... 109 MHSIPS Survey ......................................................................................................................... 84 Progress Note ............................................................................................................................ 74 Supplement ................................................................................................................................ 80 Delete Analysis .............................................................................................................................. 38 Delete Assessment button............................................................................................................. 80 Delete button ......................................................................................................................... 29, 106 Delete Criteria................................................................................................................................ 79 Delete Follow-up............................................................................................................................ 78 Delete Indicators............................................................................................................................ 38 Delete Key ............................................................................................................................. 74, 108 Select ......................................................................................................................................... 74 use ........................................................................................................................................... 108 Delete Note button......................................................................................................................... 74 Delete Obj...................................................................................................................................... 47 Delete Plan .................................................................................................................................... 47 Delete Review.......................................................................................................................... 38, 47 Delete Selected Group ................................................................................................................ 105 Delete Selected Group button ..................................................................................................... 123 Delete Statements ......................................................................................................................... 74 Delete Sublevel.............................................................................................................................. 38 Delete Survey ................................................................................................................................ 84 Delirium Tremens ................................................................................................................ 156, 192 Delivery Persons.......................................................................................................................... 251 Demographic Data......................................................................................................................... 52 Demographics Contact Information.................................................................................................................... 29 Dental Technicians ...................................................................................................................... 251 Deny ...................................................................................................................................... 98, 148 Deny Users ............................................................................................................................ 98, 148 Deny/allow ............................................................................................................................. 98, 148 like...................................................................................................................................... 98, 148 Department .................................................................................................................................. 179 Public Assistance ..................................................................................................................... 179 Department Stores....................................................................................................................... 251 Depending ................................................................................................................................... 237 client’s ...................................................................................................................................... 237 Deputy Sheriffs ............................................................................................................................ 251 DESCRIPTION ............................................................................................ 179, 192, 207, 217, 228 Deselect................................................................................................................................... 33, 94 Designers..................................................................................................................................... 251 Desipramine................................................................................................................................... 52 Desktops.......................................................................................................................................... 5 Destroy ........................................................................................................................................ 119 Determine .............................................................................................................................. 78, 237 client’s ...................................................................................................................................... 237 Determine Follow-Up Schedule................................................................................................... 109 Determine Percentage................................................................................................................. 109 Clients ...................................................................................................................................... 109 Detox ................................................................................................................................... 156, 192 Detox program.or......................................................................................................................... 169 Detoxes........................................................................................................................................ 172 Diemakers.................................................................................................................................... 251 276 Diesel Engine Repair ................................................................................................................... 251 Diesel Shovel Operators.............................................................................................................. 251 DIRECT ........................................................................................................................................... 5 Director .......................................................................................................................... 98, 148, 251 Advertising ............................................................................................................................... 251 Disassemble .................................................................................................................................... 5 Software Product.......................................................................................................................... 5 Discharge....................................................................................................................................... 82 Discharge Date .............................................................................................................................. 78 Discharge Record .......................................................................................................................... 82 Discharge Summary ................................................................................................................ 78, 79 Discussion/session ........................................................................................................................ 52 Display ........................................................................................................................................... 95 Total Time .................................................................................................................................. 95 Display All ................................................................................................................................ 33, 47 Display Groups ............................................................................................................................ 109 Dissatisfaction.............................................................................................................................. 217 reasons .................................................................................................................................... 217 Distribute.......................................................................................................................................... 5 Software Product.......................................................................................................................... 5 District Managers......................................................................................................................... 251 Disulfiram....................................................................................................................................... 52 DO NOT......................................................................................................................................... 14 DO NOT ATTEMPT TO ACCESS OR OTHERWISE USE THE SOFTWARE PRODUCT ............ 5 Doesn’t......................................................................................................................................... 237 Dog Supplies ............................................................................................................................... 251 Dollar ............................................................................................................................................. 95 Domain .......................................................................................................................................... 38 Don’t .............................................................................................................................................. 95 Download File’ ............................................................................................................................. 137 DPA ............................................................................................................................................. 179 Dr ................................................................................................................................................... 33 Draftspersons .............................................................................................................................. 251 Drill Press Operators ................................................................................................................... 251 Drivers license/automobile .......................................................................................................... 179 Driving.................................................................................................................................. 156, 251 Teachers .................................................................................................................................. 251 While Intoxicated...................................................................................................................... 156 Driving Under............................................................................................................................... 156 Influence................................................................................................................................... 156 Dropped.were .............................................................................................................................. 207 Drug ............................................................................................................................................. 192 Drug Grid ..................................................................................................................................... 192 addresses................................................................................................................................. 192 Drug Problems............................................................................................................................... 52 Drug Severity Rating Alcohol Severity Rating ............................................................................. 192 Drug/alcohol....................................................................... 52, 78, 95, 157, 172, 192, 207, 217, 228 during ....................................................................................................................................... 192 except......................................................................................................................................... 52 get ............................................................................................................................................ 172 like............................................................................................................................................ 207 result ........................................................................................................................................ 228 Drug/Alcohol item 20 ................................................................................................................... 179 Drug/Alcohol Questions 1-13....................................................................................................... 169 Drug/Alcohol Section ................................................................................................................... 192 Drug/Alcohol Use......................................................................................................... 159, 179, 192 277 Drugs/alcohol................................................................................................................................. 52 use ............................................................................................................................................. 52 Dry Goods.................................................................................................................................... 251 DSL .................................................................................................................................................. 5 DSM-IV .......................................................................................................................................... 47 DSM-IV Samples ........................................................................................................................... 47 DTs .............................................................................................................................. 156, 172, 192 Impending ................................................................................................................................ 192 DTs/overdosed ............................................................................................................................ 192 DTs/overdoses............................................................................................................................. 192 number ..................................................................................................................................... 192 Dual Diagnosis............................................................................................................................... 47 DUE TO EITHER ........................................................................................................................... 52 FAILURE TO COMPREHEND OR SUSPECTED MISREPRESENTATION............................. 52 DUI....................................................................................................................................... 156, 192 Duplicator Machine Operators..................................................................................................... 251 During .......................................................................................................................... 157, 159, 192 and—more importantly—after.................................................................................................. 157 ASI ........................................................................................................................................... 159 Drug/Alcohol............................................................................................................................. 192 DWI...................................................................................................................................... 156, 192 School ...................................................................................................................................... 192 E E.g .....................................................5, 52, 161, 164, 169, 172, 179, 192, 207, 215, 217, 228, 251 E1 ................................................................................................................................................ 179 E10 .............................................................................................................................................. 179 E11 .............................................................................................................................................. 179 E12 .............................................................................................................................................. 179 E12-E17....................................................................................................................................... 179 E13 .............................................................................................................................................. 179 E14 .............................................................................................................................................. 179 E15 .............................................................................................................................................. 179 E16 .............................................................................................................................................. 179 E17 .............................................................................................................................................. 179 E18 .............................................................................................................................................. 179 E19 .............................................................................................................................................. 179 E2 ................................................................................................................................................ 179 E2.-E3.......................................................................................................................................... 179 E20 .............................................................................................................................................. 179 E20-E21....................................................................................................................................... 179 E21 .............................................................................................................................................. 179 E22 .............................................................................................................................................. 179 E3 ................................................................................................................................................ 179 E4 ................................................................................................................................................ 179 E4.-E5.......................................................................................................................................... 179 E5 ................................................................................................................................................ 179 E6 ................................................................................................................................................ 179 E7 ................................................................................................................................................ 179 E8 ................................................................................................................................................ 179 E8.-E9.......................................................................................................................................... 179 E9 ................................................................................................................................................ 179 EACH QUESTION SHOULD HAVE EITHER................................................................................ 52 VALID RESPONSE OR THE LETTER ...................................................................................... 52 Edit..................................................................................................................... 38, 47, 84, 108, 109 MHSIPS Survey ......................................................................................................................... 84 278 Report Heading ........................................................................................................................ 108 Use............................................................................................................................................. 47 Edit button...................................................................................................................................... 33 select.......................................................................................................................................... 33 Edit Category ................................................................................................................................. 47 Edit Current Statements ................................................................................................................ 74 Edit Indicators ................................................................................................................................ 38 Edit Level ....................................................................................................................................... 38 Care ........................................................................................................................................... 38 Edit Plan ........................................................................................................................................ 47 Edit Sub Category.......................................................................................................................... 47 Edit Sublevel.................................................................................................................................. 38 Edit Survey .................................................................................................................................... 84 Edit window.................................................................................................................................... 74 Edit/view .............................................................................................................................. 108, 109 want.......................................................................................................................................... 109 Effective—when........................................................................................................................... 157 EITHER EXPRESS OR IMPLIED.................................................................................................... 5 Electrical Appliances ................................................................................................................... 251 Electrical Contracting................................................................................................................... 251 Electrician Printer....................................................................................................................................... 251 Electrotypists ............................................................................................................................... 251 Elevator Operators....................................................................................................................... 251 Email.......................................................................................................................... 5, 29, 119, 122 incoming................................................................................................................................... 119 referring.................................................................................................................................... 122 E-mail................................................................................................................................. 5, 13, 117 EMPLOY.XLS Employment........................................................................................................... 95 Employment................................................................................................................................... 78 Employment Interviewers ............................................................................................................ 251 Employment Items 12-17............................................................................................................. 179 Employment Status ....................................................................................................................... 33 Employment/support...................................................................................................... 52, 179, 192 Employment/Support item ................................................................................................... 179, 207 Employment/Support item 15 ...................................................................................................... 172 Employment/Support Problems..................................................................................................... 52 Employment/Support Severity ..................................................................................................... 179 Employment/Support Status................................................................................................ 179, 228 Employment/Support Status item 17 ........................................................................................... 207 Employment/training ...................................................................................................................... 52 End Date.......................................................................................................................... 97, 98, 109 Follow-Ups ............................................................................................................................... 109 End User License Agreement.......................................................................................................... 5 Engraving..................................................................................................................................... 251 Business................................................................................................................................... 251 Enlisted Persons.......................................................................................................................... 251 Enter .................................................................................................... 15, 33, 47, 98, 108, 131, 148 Client Intake ......................................................................................................................... 33, 47 Client Report ............................................................................................................................ 131 Open Assessment...................................................................................................................... 33 Open Treatment Plan................................................................................................................. 47 Supervisor’s Name..................................................................................................................... 98 Supervisor's Name................................................................................................................... 148 User’s Full Name........................................................................................................................ 98 User's Full Name...................................................................................................................... 148 279 Enter "Z........................................................................................................................................ 192 ENTER key .................................................................................................................................... 14 Enterprise Manager ......................................................................................................................... 5 Environment.a.............................................................................................................................. 169 Establish Analysis Domains .......................................................................................................... 38 Establish Beginning/Completion Dates ....................................................................................... 109 Establish Follow-Up Group.......................................................................................................... 109 Establishing ................................................................................................................................... 38 Sublevels.................................................................................................................................... 38 Ethnic Group............................................................................................................................ 29, 33 EULA ............................................................................................................................................... 5 EVEN IF ORION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES................ 5 Excel ........................................................................................................................................ 79, 95 Save ........................................................................................................................................... 79 Excel file ........................................................................................................................................ 95 Exported..................................................................................................................................... 95 EXCEL SPREADSHEET ............................................................................................................... 95 Excel® ........................................................................................................................................... 11 Except............................................................................................................................................ 52 drug/alcohol................................................................................................................................ 52 Exclude Drivers............................................................................................................................ 192 Executive Assistants.................................................................................................................... 251 Executive Branch......................................................................................................................... 251 Government ............................................................................................................................. 251 Executive Managers .................................................................................................................... 251 Executive Secretaries .................................................................................................................. 251 Existing ................................................................................................................ 15, 33, 47, 74, 109 AccuCare ............................................................................................................................. 33, 47 Available Statements ................................................................................................................. 74 TSR .......................................................................................................................................... 109 UserID ........................................................................................................................................ 15 Existing Assessment ..................................................................................................................... 33 Modify......................................................................................................................................... 33 Existing Supplement ...................................................................................................................... 80 Modify......................................................................................................................................... 80 Exit ....................................................................................................................... 33, 47, 82, 93, 148 AccuCare ................................................................................................................................... 93 Assessments.............................................................................................................................. 33 Internet Explorer......................................................................................................................... 93 Treatment Plans......................................................................................................................... 47 Exit button.............................................................................................................................. 29, 123 Exit via Menu ............................................................................................................................... 119 Exit’ ........................................................................................................................................ 98, 148 Experience................................................................................................................................... 237 American Indian/Alaskan Native .............................................................................................. 237 Experimental Tester .................................................................................................................... 251 Exported ........................................................................................................................................ 95 Excel file..................................................................................................................................... 95 Express Company Owners.......................................................................................................... 251 Extreme ............................................................................................... 172, 179, 192, 207, 217, 228 F F1........................................................................................................................................... 15, 217 hit ............................................................................................................................................... 15 F10............................................................................................................................................... 217 F11............................................................................................................................................... 217 280 F12-F17 ....................................................................................................................................... 217 F18-F26 ....................................................................................................................................... 217 F1-F3 ........................................................................................................................................... 217 F2......................................................................................................................................... 145, 217 press ........................................................................................................................................ 145 F27-F29 ....................................................................................................................................... 217 F3................................................................................................................................................. 217 F30-31 ......................................................................................................................................... 217 F30-F31 ....................................................................................................................................... 217 F32............................................................................................................................................... 217 F32-F35 ....................................................................................................................................... 217 F33............................................................................................................................................... 217 F34............................................................................................................................................... 217 F35............................................................................................................................................... 217 F36............................................................................................................................................... 217 F4................................................................................................................................................. 217 F4-F6 ........................................................................................................................................... 217 F5................................................................................................................................................. 217 F6................................................................................................................................................. 217 F7-F8 ........................................................................................................................................... 217 F9................................................................................................................................................. 217 F9-F10 ......................................................................................................................................... 217 Factory Storekeepers .................................................................................................................. 251 Factory Supervisors..................................................................................................................... 251 Factory Workers .......................................................................................................................... 251 FAILURE TO COMPREHEND OR SUSPECTED MISREPRESENTATION ................................ 52 DUE TO EITHER ....................................................................................................................... 52 Family .......................................................................................................................................... 217 Family History ...................................................................................................................... 159, 215 Family History Section ................................................................................................................. 215 ASI ........................................................................................................................................... 215 Family Tradition ........................................................................................................................... 237 FAMILY.XLS Family ...................................................................................................................... 95 Family/home .................................................................................................................................. 52 Family/other ................................................................................................................................. 217 Family/Social ................................................................................................... 52, 78, 179, 192, 217 Family/Social Problems ................................................................................................................. 52 Family/Social Relationships......................................................................................................... 217 Family/Social Section Severity Rating......................................................................................... 217 Family/Social Status .................................................................................................................... 217 Family/Social Status item ............................................................................................................ 217 Family’s........................................................................................................................................ 237 Farm Helpers ............................................................................................................................... 251 Farm Managers ........................................................................................................................... 251 Farm Owners ............................................................................................................................... 251 Farmers ....................................................................................................................................... 251 Father/daughter ........................................................................................................................... 217 Father’s ........................................................................................................................................ 237 Father’s Tribal Affiliation .............................................................................................................. 237 Favor................................................................................................................................................ 5 Orion Healthcare Technology ...................................................................................................... 5 FAXed.......................................................................................................................................... 157 703-321-8547........................................................................................................................... 157 Federal......................................................................................................................... 160, 207, 251 State......................................................................................................................................... 251 Federal Trade Commission ......................................................................................................... 119 281 Females ......................................................................................................................................... 95 Fields ............................................................................................................................................. 95 Saves ......................................................................................................................................... 95 File Download dialog ................................................................................................................... 137 File menu ................................................................................................................... 33, 47, 84, 137 Select ................................................................................................................................... 33, 84 File/Treatment Services Review.................................................................................................. 109 File>Close.................................................................................................................................... 119 Filers Benders.................................................................................................................................... 251 Finance Company........................................................................................................................ 251 Fine.were ..................................................................................................................................... 207 pay ........................................................................................................................................... 207 Finish ............................................................................................................................................. 84 Fire Extinguishers ........................................................................................................................ 251 Firewalls....................................................................................................................................... 119 First Prev .......................................................................................................................................... 109 First Name ......................................................................................................................... 29, 33, 47 Flower Shop................................................................................................................................. 251 Focussed ..................................................................................................................................... 164 Following.................................................................................................................................. 47, 95 Databases .................................................................................................................................. 95 Following.disorderly ..................................................................................................................... 207 Followup ........................................................................................................................................ 29 Follow-up ......................................................................................................................... 78, 82, 109 begin .......................................................................................................................................... 78 Ending Date ............................................................................................................................. 109 View ........................................................................................................................................... 82 Follow-up Group .................................................................................................................... 78, 109 select.......................................................................................................................................... 78 Follow-up Module ........................................................................................................................ 109 Follow-up Record........................................................................................................................... 82 Follow-Up Schedule .................................................................................................................... 109 Food Equipment .......................................................................................................................... 251 Food Products ............................................................................................................................. 251 Food Stamps ............................................................................................................................... 179 Food Vendor ................................................................................................................................ 251 For Searching ............................................................................................................................. 33, 47 For item 23................................................................................................................................... 207 Forepersons................................................................................................................................. 251 Forgot Your Password ................................................................................................................... 15 Forms............................................................................................................................... 84, 98, 217 MHSIPS Survey ......................................................................................................................... 84 nonprescribed .......................................................................................................................... 217 Forward.......................................................................................................................................... 14 Foundry Workers ......................................................................................................................... 251 Free Time .................................................................................................................................... 217 Freebase...................................................................................................................................... 192 Freebased.................................................................................................................................... 192 Freebasing it.are.......................................................................................................................... 192 Freight Handlers .......................................................................................................................... 251 Friends ................................................................................................................................. 179, 217 From Main Menu ................................................................................................................................. 74 282 Fror .............................................................................................................................................. 237 Fun Web Products ....................................................................................................................... 119 Functioning ...................................................................................................................................... 5 Software Product.......................................................................................................................... 5 Funeral Home .............................................................................................................................. 251 Furniture Business Owners ......................................................................................................... 251 Furthermore—for ......................................................................................................................... 169 Future Software Product Upgrades/Updates .................................................................................. 5 Minimum System Requirements .................................................................................................. 5 G G17 .............................................................................................................................................. 169 G18 .............................................................................................................................................. 169 G19 .............................................................................................................................................. 169 G19.-G20 ..................................................................................................................................... 169 G20 .............................................................................................................................................. 169 Garage/Gas Station ..................................................................................................................... 251 Garbage Collectors...................................................................................................................... 251 Gas Steam ....................................................................................................................................... 251 Gas Station Assistants ................................................................................................................ 251 Gator ............................................................................................................................................ 119 Gauge Makers ............................................................................................................................. 251 Gay/lesbian.................................................................................................................................. 217 GB.................................................................................................................................................... 5 GB RAM....................................................................................................................................... 117 GED ............................................................................................................................................. 179 Gender ............................................................................................................................... 29, 33, 47 General ........................................................................................................................................ 106 Medical....................................................................................................................................... 78 General Directions ......................................................................................................................... 52 General Guidelines ...................................................................................................................... 168 Completing ............................................................................................................................... 168 General Information ....................................................................................................... 33, 169, 217 screen ........................................................................................................................................ 33 General Introduction ...................................................................................................................... 52 General Issues............................................................................................................................... 52 General Notes................................................................................................................................ 52 Questions ................................................................................................................................... 52 GENERAL.XLS Client ................................................................................................................... 95 Generate...................................................................................................................................... 109 TSR .......................................................................................................................................... 109 Geographic Code......................................................................................................................... 169 Get ................................................................................................................................. 15, 167, 172 drug/alcohol.............................................................................................................................. 172 Main Menu ................................................................................................................................. 15 Ready....................................................................................................................................... 167 Get Latest Data........................................................................................................................ 79, 95 Girlfriend/boyfriend ...................................................................................................................... 217 consider.................................................................................................................................... 217 GLOSSARY ..................................................................................................................................... 4 GO ................................................................................................................................................. 15 GO’ button ................................................................................................................................... 122 Goal Statements ............................................................................................................................ 47 Goals ............................................................................................................................................. 74 Goals Attempted ............................................................................................................................ 78 283 Goals Met ...................................................................................................................................... 78 Google ......................................................................................................................................... 119 Government ................................................................................................................................. 251 Executive Branch ..................................................................................................................... 251 Government Officials ................................................................................................................... 251 Graduate Equivalence Diploma................................................................................................... 179 Grant...................................................................................................................................... 98, 148 Grant/Deny ............................................................................................................................ 98, 148 Grant/Deny Client .................................................................................................................. 98, 148 Grant/Deny Provider .............................................................................................................. 98, 148 Grant/Deny User.................................................................................................................... 98, 148 Grant/View/Deny User Permissions ...................................................................................... 98, 148 Graphic Report ............................................................................................................................ 109 Graphing ...................................................................................................................................... 109 The Results Of The Research Study ....................................................................................... 109 Grave Diggers.............................................................................................................................. 251 Greenhouse Workers .................................................................................................................. 251 Group............................................................................................................... 47, 74, 105, 109, 123 Add/Modify ................................................................................................................................. 74 Client's Selected ...................................................................................................................... 105 Creating.................................................................................................................................... 123 Deleting .................................................................................................................................... 109 Sample Plans ............................................................................................................................. 47 View ........................................................................................................................................... 74 Group Facilitator .......................................................................................................................... 123 Select ....................................................................................................................................... 123 Group Reference ........................................................................................................................... 74 Group Setup ........................................................................................................................ 105, 123 Group Setup button ..................................................................................................................... 123 use ........................................................................................................................................... 123 Group Utilities .............................................................................................................................. 105 Guards Doorkeepers............................................................................................................................. 251 Guide ............................................................................................................................................. 11 AccuCare ................................................................................................................................... 11 H H1-H12 ........................................................................................................................................ 215 Hair Stylists.................................................................................................................................. 251 Hallucinations.when..................................................................................................................... 228 HALLUCINOGENS ...................................................................................................................... 192 Hash Houses ............................................................................................................................... 251 Have.by........................................................................................................................................ 217 Have/had ..................................................................................................................................... 215 He/she ........................................................................................................................................... 52 Healthcare ............................................................................................................................. 11, 156 Heat Treaters............................................................................................................................... 251 Help Menu ................................................................................................................................... 145 HEROIN....................................................................................................................................... 192 HEW .............................................................................................................................................. 52 Hey ...................................................................................................................................... 207, 228 High volume/high ......................................................................................................................... 117 Higher Executives........................................................................................................................ 251 Him/her .................................................................................................................. 52, 172, 179, 192 HIPAA ...................................................................................................................................... 5, 148 His/her ................................................................................... 52, 168, 172, 192, 215, 217, 228, 237 284 care .......................................................................................................................................... 172 seeing......................................................................................................................................... 52 Hit .................................................................................................................................................. 15 F1 ............................................................................................................................................... 15 HIV ................................................................................................................................. 52, 164, 172 HIV/AIDS ....................................................................................................................................... 52 including ..................................................................................................................................... 52 Hog Carriers ................................................................................................................................ 251 Hollingshead ................................................................................................................................ 179 HOLLINGSHEAD CLASSIFICATIONS ........................................................................................... 4 Hollingshead Occupational Scale................................................................................................ 251 Home ............................................................................................................................................. 29 Home Appliances......................................................................................................................... 251 Homepage ................................................................................................................................... 119 Horticulturists ............................................................................................................................... 251 Hospital Aides.............................................................................................................................. 251 Hospital Workers ......................................................................................................................... 251 Hospital.any ................................................................................................................................. 169 Hospitalization ............................................................................................................. 164, 172, 192 Hrs/week........................................................................................................................................ 38 Husband/wife ............................................................................................................................... 217 I I.e ............................................................................................... 5, 52, 157, 159, 172, 179, 207, 228 I.e. .a 217 ID ..................................................................................................... 5, 14, 33, 47, 52, 122, 145, 148 IF YOU DO NOT AGREE TO THESE TERMS ............................................................................... 5 IgetNet ......................................................................................................................................... 119 II 4 III 4, 179 IIS .................................................................................................................................................... 5 Illegal/unauthorized ......................................................................................................................... 5 Impending .................................................................................................................................... 192 DTs........................................................................................................................................... 192 IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR....................................... 5 PARTICULAR PURPOSE............................................................................................................ 5 IMPORTANT........................................................................................................................ 217, 228 Important Things.......................................................................................................................... 145 Remember When Using AccuCare.......................................................................................... 145 IMPORTANT TIPS AND FAQS ....................................................................................................... 4 IMPORTANT--THIS AGREEMENT FORMS ................................................................................... 5 PART OF THE TRANSACTION SERVICE AGREMEENT AND MUST BE ACCEPTED BEFORE YOU .......................................................................................................................... 5 IN ANY CASE .................................................................................................................................. 5 IN NO EVENT SHALL ORION BE LIABLE FOR ANY DAMAGES WHATSOEVER ...................... 5 IN THAT EVENT.............................................................................................................................. 5 Inc .............................................................................................................................................. 5, 11 Include NA ................................................................................................................................... 192 Including .............................................................................................................. 5, 47, 52, 119, 179 AccuCare ................................................................................................................................. 119 HIV/AIDS.................................................................................................................................... 52 under-the-table......................................................................................................................... 179 Incoming ...................................................................................................................................... 119 email......................................................................................................................................... 119 Incompatibility .................................................................................................................................. 5 285 Inconsistencies ............................................................................................................................ 161 watch........................................................................................................................................ 161 Incorporate..................................................................................................................................... 33 ASI ............................................................................................................................................. 33 Increase ......................................................................................................................................... 52 safety/comfort............................................................................................................................. 52 Increments ..................................................................................................................................... 95 60 ............................................................................................................................................... 95 Index ............................................................................................................................................ 145 INDIRECT........................................................................................................................................ 5 Individual........................................................................................................................................ 74 Select ......................................................................................................................................... 74 Industries ..................................................................................................................................... 251 Influence ...................................................................................................................................... 156 Driving Under ........................................................................................................................... 156 Information Bar ............................................................................................................................ 137 INHALANTS................................................................................................................................. 192 Initial Contact ................................................................................................................................. 11 Initials..................................................................................................................................... 98, 148 Initiation Ceremonies ................................................................................................................... 237 Inpatient/outpatient ...................................................................................................................... 148 In-patient/out-patient...................................................................................................................... 98 IN-PROG OUT-PROG ................................................................................................................... 52 In-Program..................................................................................................................................... 52 Inservice ...................................................................................................................................... 167 part ........................................................................................................................................... 167 Install ....................................................................................................................................... 5, 119 malware.................................................................................................................................... 119 Software Product.......................................................................................................................... 5 INSTEAD ......................................................................................................................................... 5 Institute ........................................................................................................................................ 251 Music ........................................................................................................................................ 251 Insubordination ............................................................................................................................ 207 Insurance Agents......................................................................................................................... 251 Intent/ Key Points......................................................................................................................... 237 Intent/key ............................................................................................................................. 168, 169 Intent/Key Points.......................................................... 169, 172, 179, 192, 207, 215, 217, 228, 237 Interior Decorators ....................................................................................................................... 251 Internal Revenue Agents ............................................................................................................. 251 Internal Revenue Directors.......................................................................................................... 251 Internet............................................................................................................................... 5, 13, 119 Internet Connection ......................................................................................................................... 5 Internet Explorer .................................................................................................. 5, 14, 93, 119, 145 corner ....................................................................................................................................... 119 exiting......................................................................................................................................... 93 Internet Explorer icon .................................................................................................................. 122 Internet Explorer menu bar.......................................................................................................... 145 Internet Explorer toolbar .............................................................................................................. 145 use ........................................................................................................................................... 145 Internet Information Services........................................................................................................... 5 Interpretations.............................................................................................................................. 192 Interview ................................................................................................................................ 52, 161 Beginning ................................................................................................................................... 52 Tips .......................................................................................................................................... 161 Interview Format .......................................................................................................................... 164 Interview Process .................................................................................................................. 52, 161 286 Interview Process Utilizing AccuCare.......................................................................................... 157 Interviewer ........................................................................................................................... 164, 237 Interviewer Severity Rating.................................................................................................. 228, 237 Interviewer/diagnosticians ........................................................................................................... 157 Interviewer’s................................................................................................................................... 38 INTERVIEWING .............................................................................................................................. 4 Intoxicated Clients ....................................................................................................................... 161 Intoxication................................................................................................................................... 192 Alcohol ..................................................................................................................................... 192 Introducing ............................................................................................................................. 11, 172 AccuCare ................................................................................................................................... 11 Client Rating Scale .................................................................................................................. 172 Introduction ................................................................................................................................ 4, 11 Accucare .................................................................................................................................... 11 INTRVIE.XLS Psychological Status .............................................................................................. 95 Involving....................................................................................................................................... 109 Client In The Treatment Services Review ............................................................................... 109 The Client In The Research Study........................................................................................... 109 IQ ................................................................................................................................................... 52 Issues .................................................................. 168, 169, 172, 179, 192, 207, 215, 217, 228, 237 Coding.............................................................. 168, 169, 172, 179, 192, 207, 215, 217, 228, 237 IT 11 It.or............................................................................................................................................... 192 snorting .................................................................................................................................... 192 It’s .................................................................................................................................................. 11 ITEM ............................................................................................................ 179, 192, 207, 217, 228 Item 10......................................................................................................................................... 237 Item 13......................................................................................................................................... 192 Item 15................................................................................................................................. 228, 237 Item 20......................................................................................................................... 192, 207, 237 Y 237 Item 22......................................................................................................................................... 192 Item 23......................................................................................................................................... 237 Y 237 ITEM DESCRIPTION .................................................................................................................. 172 Item T10....................................................................................................................................... 237 Item T11....................................................................................................................................... 237 Item T12....................................................................................................................................... 237 Items 6A....................................................................................................................................... 217 IV 4, 156, 192 IV INJECTION ............................................................................................................................. 192 I've ............................................................................................................................................... 172 J Jail.or ........................................................................................................................................... 169 like............................................................................................................................................ 169 Janitors Sweepers ................................................................................................................................. 251 JCAHO ORYX ............................................................................................................................... 11 Jehovah's Witness....................................................................................................................... 169 Jeopardy.for................................................................................................................................. 217 Job—not ...................................................................................................................................... 179 preparing .................................................................................................................................. 179 287 K Know...................................................................................................................................... 98, 109 user’s.......................................................................................................................................... 98 L L1 ................................................................................................................................................. 207 L17 ............................................................................................................................................... 207 L18 ............................................................................................................................................... 207 L18-L20........................................................................................................................................ 207 L19 ............................................................................................................................................... 207 L1-L2............................................................................................................................................ 207 L2 ................................................................................................................................................. 207 L20 ............................................................................................................................................... 207 L21 ............................................................................................................................................... 207 L21-L23........................................................................................................................................ 207 L22 ............................................................................................................................................... 207 L23 ............................................................................................................................................... 207 L24 ............................................................................................................................................... 207 L24-L25........................................................................................................................................ 207 L25 ............................................................................................................................................... 207 L26 ............................................................................................................................................... 207 L27 ............................................................................................................................................... 207 L28 ............................................................................................................................................... 207 L28-L29........................................................................................................................................ 207 L29 ............................................................................................................................................... 207 L30 ............................................................................................................................................... 207 L3-L14.......................................................................................................................................... 207 L3-L16.......................................................................................................................................... 207 LAAM ............................................................................................................................................. 52 Labor Relations Consultants ....................................................................................................... 251 Laboratory Assistants .................................................................................................................. 251 Laboratory Technicians ............................................................................................................... 251 Landscape-Trained...................................................................................................................... 251 Language..................................................................................................................................... 237 Large Business ............................................................................................................................ 251 Large Concerns ........................................................................................................................... 251 Proprietors................................................................................................................................ 251 Large Proprietors ......................................................................................................................... 251 Last .............................................................................................................................................. 109 Last Date To Add New Client ...................................................................................................... 109 Last Hospitalization ..................................................................................................................... 172 Last Name ................................................................................................................... 29, 33, 47, 84 Later--eight .................................................................................................................................. 109 Laundry Workers ......................................................................................................................... 251 Lavasoft’s..................................................................................................................................... 119 Learn............................................................................................................................................ 237 American Indian/Alaskan Native .............................................................................................. 237 American Indian/Alaskan Native teachings? ........................................................................... 237 Legal .............................................................................................................................................. 78 Legal Problems.............................................................................................................................. 52 Legal Section ............................................................................................................................... 207 part ........................................................................................................................................... 207 Legal Status................................................................................................................. 164, 179, 207 Legal Status item 19.................................................................................................................... 207 Legal Status Severity Rating ....................................................................................................... 207 288 LEGAL.XLS Legal Status .............................................................................................................. 95 Lesser Professionals ................................................................................................................... 251 Level .......................................................................................................................... 38, 52, 98, 148 Care ........................................................................................................................................... 38 Care Recommendation .............................................................................................................. 38 Client Record ..................................................................................................................... 98, 148 misrepresentation....................................................................................................................... 52 Level 0.5 Education ....................................................................................................................... 38 Level 0.5-Education ....................................................................................................................... 38 Level II Intensive outpatient/partial hospitalization ........................................................................ 38 Level III Medically .......................................................................................................................... 38 Level III-Medically .......................................................................................................................... 38 Level II-Intensive outpatient/partial hospitalization........................................................................ 38 Level I-Outpatient .......................................................................................................................... 38 Level IV Medically.......................................................................................................................... 38 Level IV-Medically.......................................................................................................................... 38 Librium ........................................................................................................................................... 52 License AccuCare Self-hosted SQL Version................................................................................... 5 Permitted Use/Grant .................................................................................................................... 5 License AccuCare Web ................................................................................................................... 5 Permitted Use/Grant .................................................................................................................... 5 Licenses........................................................................................................................................... 5 Software Product.......................................................................................................................... 5 Life.ever ....................................................................................................................................... 217 Lifetime ........................................................................................................................ 192, 217, 228 Lifetime Hospitalizations ...................................................................................................... 172, 228 Lifetime Problems ........................................................................................................................ 217 Lifetime Symptoms ...................................................................................................................... 228 Lifetime Treatment....................................................................................................................... 192 Like ........................................................................................................................ 98, 148, 169, 207 deny/allow .......................................................................................................................... 98, 148 drug/alcohol.............................................................................................................................. 207 jail.or......................................................................................................................................... 169 Limited Warranty.............................................................................................................................. 5 Linoleum Layers .......................................................................................................................... 251 Linotype Operators ...................................................................................................................... 251 Little Business.............................................................................................................................. 251 Owners..................................................................................................................................... 251 Living ........................................................................................................................................... 217 Local Government Offices ........................................................................................................... 251 Locate/View ................................................................................................................................. 109 Locomotive Engineers ................................................................................................................. 251 Loneliness/boredom ...................................................................................................................... 52 Longest Full-time Job .................................................................................................................. 179 Loom Fixers ................................................................................................................................. 251 LOSS OF BUSINESS INFORMATION............................................................................................ 5 Lot Attendants.............................................................................................................................. 251 Parking ..................................................................................................................................... 251 Low-Level Admin ................................................................................................................... 98, 148 Low-Level Admin Each............................................................................................................. 148 Lumber Dealers ........................................................................................................................... 251 M M1 ................................................................................................................................................ 172 M2 ................................................................................................................................................ 172 M3 ................................................................................................................................................ 172 289 M4 ................................................................................................................................................ 172 M5 ................................................................................................................................................ 172 M6 ................................................................................................................................................ 172 M7 ................................................................................................................................................ 172 M7-M8.......................................................................................................................................... 172 M8 ................................................................................................................................................ 172 M9 ................................................................................................................................................ 172 Machine Operators ...................................................................................................................... 251 Machinery Brokerage .................................................................................................................. 251 Main Menu ............................................................................................. 15, 33, 74, 80, 98, 123, 148 From ........................................................................................................................................... 74 Getting........................................................................................................................................ 15 Return .................................................................................................................... 33, 80, 98, 148 Main TEDS menu .......................................................................................................................... 82 Return ........................................................................................................................................ 82 Maintenance Forepersons........................................................................................................... 251 Maintenance Medication................................................................................................................ 52 Maintenance Persons .................................................................................................................. 251 Major Charges ............................................................................................................................. 207 Major Professionals ..................................................................................................................... 251 Males ............................................................................................................................................. 95 Malware ....................................................................................................................................... 119 contains.................................................................................................................................... 119 installing ................................................................................................................................... 119 Manage Permissions ............................................................................................................. 98, 148 Selecting ............................................................................................................................ 98, 148 Manage Permissions’ .................................................................................................................. 148 Management Information System................................................................................................ 156 Manager Reports ............................................................................................................... 78, 84, 95 Manager Reports/Composite Score Report ................................................................................ 109 Managers..................................................................................................................................... 251 Purchasing ............................................................................................................................... 251 Manufacturers' Representatives .................................................................................................. 251 March 2005.................................................................................................................................... 79 Marital .......................................................................................................................................... 217 Marital Status................................................................................................................... 29, 33, 217 Mate ............................................................................................................................................. 179 Family....................................................................................................................................... 179 Mayor ........................................................................................................................................... 251 MB RAM ...................................................................................................................................... 117 Meat Cutters ................................................................................................................................ 251 Medicaid ...................................................................................................................................... 179 Medical ........................................................................................................................................ 192 check........................................................................................................................................ 192 Medical Problems .......................................................................................................................... 52 Medical Section ........................................................................................................................... 228 Medical Stabilization ...................................................................................................................... 38 Medical Status ..................................................................................................................... 164, 172 Medical Status item ............................................................................................................. 172, 192 Medical Status Severity Rating.................................................................................................... 172 MEDICAL.XLS Medical ................................................................................................................. 95 Medicine Man .............................................................................................................................. 237 Medium-Sized Business .............................................................................................................. 251 Proprietors................................................................................................................................ 251 Member/spouse ........................................................................................................................... 217 Mental Health Stat Program Survey .............................................................................................. 84 290 Mental Health Statistics Improvement Program ............................................................................ 84 Mentioned.or........................................................................................................................ 192, 217 Meter Readers ............................................................................................................................. 251 Methadone................................................................................................................................... 192 taking........................................................................................................................................ 192 Methamphetamine ....................................................................................................................... 164 Method Statements ....................................................................................................................... 47 Methods ......................................................................................................................................... 74 MHSHIP Survey............................................................................................................................. 79 MHSIP ........................................................................................................................................... 84 MHSIP Consumer Survey ............................................................................................................. 84 MHSIP online................................................................................................................................. 84 MHSIPS Survey............................................................................................................................. 84 copy............................................................................................................................................ 84 delete ......................................................................................................................................... 84 Edit ............................................................................................................................................. 84 form ............................................................................................................................................ 84 Microsoft SQL 7.02 ...................................................................................................................... 117 Microsoft SQL Server ...................................................................................................................... 5 Microsoft SQL Server 2000 ............................................................................................................. 5 Microsoft SQL Server Licensing Requirements .......................................................................... 117 Microsoft Word............................................................................................................................. 137 Microsoft’s.................................................................................................................................... 119 Middle Name.................................................................................................................................. 33 Military Services........................................................................................................................... 251 Minimum Hardware Requirements .............................................................................................. 117 Minimum Requirements............................................................................................................... 117 Minimum System Requirements...................................................................................................... 5 AccuCare Web ............................................................................................................................. 5 Future Software Product Upgrades/Updates............................................................................... 5 respect ......................................................................................................................................... 5 Minor Professionals ..................................................................................................................... 251 MIP .............................................................................................................................................. 156 MIS .............................................................................................................................................. 156 Misrepresentation .................................................................................................................. 52, 164 level ............................................................................................................................................ 52 Mission School............................................................................................................................. 237 Misunderstandings ........................................................................................................................ 52 Mobile ............................................................................................................................................ 29 Model Makers .............................................................................................................................. 251 Model’s .......................................................................................................................................... 38 Moderate.............................................................................................. 172, 179, 192, 207, 217, 228 Modify .......................................................................................................... 33, 38, 80, 98, 148, 164 ASI ........................................................................................................................................... 164 Continued Stay Review.............................................................................................................. 38 Existing Assessment.................................................................................................................. 33 Existing Supplement .................................................................................................................. 80 Problem...................................................................................................................................... 38 Provider ID ......................................................................................................................... 98, 148 Steps .......................................................................................................................................... 38 Users.................................................................................................................................. 98, 148 Modify Assessment button ............................................................................................................ 33 select.......................................................................................................................................... 33 Modify Discharge ........................................................................................................................... 82 Modify Follow-up.............................................................................................................. 78, 82, 109 Modify Note.................................................................................................................................... 74 291 choose........................................................................................................................................ 74 Modify Problem List ....................................................................................................................... 38 Modify Review ......................................................................................................................... 38, 47 Modify Selected Group ................................................................................................................ 105 Modify Selected Group button ..................................................................................................... 123 Modify Supplement button............................................................................................................. 80 select.......................................................................................................................................... 80 Modify Treatment Plan .................................................................................................................. 47 Modify TSR .................................................................................................................................. 109 Mother/father's ............................................................................................................................. 215 Mother’s Tribal Affiliation ............................................................................................................. 237 Motor Vehicle Under .................................................................................................................... 156 Operating ................................................................................................................................. 156 Moving Around......................................................................................................................... 14, 33 Tips ...................................................................................................................................... 14, 33 Mr................................................................................. 169, 172, 179, 192, 207, 215, 217, 228, 237 Multiple Admissions ....................................................................................................................... 82 Multiple Substances .................................................................................................................... 192 Multiple Surveys ............................................................................................................................ 84 Multivitamins .................................................................................................................................. 52 Music ........................................................................................................................................... 251 Institute..................................................................................................................................... 251 My ................................................................................................................................................ 179 My Mail Signature ........................................................................................................................ 119 My Mail Stamp ............................................................................................................................. 119 My Mail Stationery ....................................................................................................................... 119 MyAccucare.com ............................................................................................................................. 5 N N 33, 172, 179, 207, 237 NA .......................................................................................................................................... 52, 192 Naltrexone ............................................................................................................................. 52, 192 Name Ssn ........................................................................................................................................... 109 Name - Please ............................................................................................................................... 52 Narcotics Anonymous.................................................................................................................... 52 Naritive Report............................................................................................................................. 137 Saving ...................................................................................................................................... 137 Narrative ........................................................................................................................................ 33 Narrative Report ............................................................................................................................ 33 NASAL ......................................................................................................................................... 192 National Concerns ....................................................................................................................... 251 National Institute on Drug Abuse................................................................................................. 157 National Technical Information Service ....................................................................................... 157 Native American ............................................................................................................................ 11 Native Name ................................................................................................................................ 237 Navy............................................................................................................................................. 251 NE 68102......................................................................................................................................... 5 Nebraska ......................................................................................................................................... 5 State............................................................................................................................................. 5 Need .............................................................................................................................................. 11 resubmission .............................................................................................................................. 11 Network Administrator ................................................................................................................. 117 NEVER ........................................................................................................................................ 145 New.............................................................................................................................................. 115 New Analysis ................................................................................................................................. 38 292 Start............................................................................................................................................ 38 New Assessment ........................................................................................................................... 33 New Client ......................................................................................................................... 29, 33, 47 Assess........................................................................................................................................ 33 New Client button .......................................................................................................................... 29 New Follow-up ....................................................................................................................... 78, 109 choosing................................................................................................................................... 109 New Query..................................................................................................................................... 79 New Supplement ........................................................................................................................... 80 Perform ...................................................................................................................................... 80 New Supplement button ................................................................................................................ 80 Clicking....................................................................................................................................... 80 New Survey ................................................................................................................................... 84 New Treatment Plan ...................................................................................................................... 47 New TSR ..................................................................................................................................... 109 Next ................................................................................................................................. 79, 84, 109 Next button .................................................................................................................................... 79 Next Obj......................................................................................................................................... 47 Next Plan ....................................................................................................................................... 47 NIAAA ............................................................................................................................................ 52 NIDA .............................................................................................................................................. 33 Non-confrontational ..................................................................................................................... 168 None’ ........................................................................................................................................... 237 NON-IV INJECTION .................................................................................................................... 192 Non-modification.............................................................................................................................. 5 Nonprescribed ............................................................................................................................. 217 form .......................................................................................................................................... 217 Non-prescription ............................................................................................................................ 52 Non-problematic .......................................................................................................................... 172 Non-transferable .............................................................................................................................. 5 Normative Data............................................................................................................................ 160 Not Applicable.............................................................................................................................. 179 NOT.how...................................................................................................................................... 192 NOTE....................................................................................................... 52, 95, 137, 192, 207, 217 Clear........................................................................................................................................... 74 Select ......................................................................................................................................... 74 Notepad ......................................................................................................................................... 79 Notification Of Follow-Ups Due ................................................................................................... 109 Notify If Past Due......................................................................................................................... 109 Nterviewer...................................................................................................................................... 52 Num Lock....................................................................................................................................... 33 Number .......................................................................................................................... 94, 172, 192 days.not.................................................................................................................................... 172 DTs/overdoses ......................................................................................................................... 192 Signature Lines .......................................................................................................................... 94 O Objective Statements .................................................................................................................... 47 Objectives ...................................................................................................................................... 74 Occupation................................................................................................................................... 251 ODs.............................................................................................................................................. 192 Office Managers .......................................................................................................................... 251 Officer.or ...................................................................................................................................... 207 OK.................................................................................................... 33, 47, 74, 80, 94, 95, 108, 109 choosing............................................................................................................................... 33, 80 OK button............................................................................................................... 33, 108, 131, 145 293 choose...................................................................................................................................... 108 clicking ....................................................................................................................................... 33 Omaha ............................................................................................................................................. 5 Omission...................................................................................................................................... 164 Questions ................................................................................................................................. 164 OMVUI ......................................................................................................................................... 156 Online ........................................................................................................................................ 5, 11 On-line Manual ............................................................................................................................ 117 Only.not ....................................................................................................................................... 207 Only’............................................................................................................................................. 119 On-screen Help.............................................................................................................................. 15 OPEN............................................................................................................................................. 95 Open Assessment ................................................................................................................... 33, 47 corner ......................................................................................................................................... 33 entering ...................................................................................................................................... 33 Open Patient Placement................................................................................................................ 38 Open Supplement.......................................................................................................................... 80 access ........................................................................................................................................ 80 corner ......................................................................................................................................... 80 Open Treatment Plan .............................................................................................................. 33, 47 continue...................................................................................................................................... 47 entering ...................................................................................................................................... 47 Open’ ........................................................................................................................................... 137 Opened .......................................................................................................................................... 95 Operating ................................................................................................................................. 5, 156 Motor Vehicle Under ................................................................................................................ 156 System ......................................................................................................................................... 5 Operating While Intoxicated ........................................................................................................ 156 OR Clients .................................................................................................................................... 84 OR ANY OTHER PECUNIARY LOSS............................................................................................. 5 Or Excel Spreadsheet ................................................................................................................. 109 OR Setup ............................................................................................................................... 78, 109 ORAL ........................................................................................................................................... 192 Oral Hygienists ............................................................................................................................ 251 Orion .................................................................................................................................. 5, 98, 148 President ...................................................................................................................................... 5 send ............................................................................................................................................. 5 use ............................................................................................................................................... 5 ORION DISCLAIMS ALL OTHER WARRANTIES .......................................................................... 5 ORION DOES NOT WARRANT THAT THE SOFTWARE PRODUCT WILL MEET YOUR PARTICULAR REQUIREMENTS OR THAT ITS OPERATION WILL BE ERROR FR ............... 5 Orion Healthcare Technology.................................................................... 5, 11, 108, 109, 116, 119 favor ............................................................................................................................................. 5 Orion’s ............................................................................................................................................. 5 accessing ..................................................................................................................................... 5 ORION’S ENTIRE LIABILITY UNDER ANY PROVISION OF THIS AGREEMENT SHALL BE LIMITED TO THE AMOUNT ACTUALLY PAID BY YOU FOR THE SOF................................... 5 OTHER OPIATES/ANLAGES ..................................................................................................... 192 OTHER SED/HYP/TRANQ.......................................................................................................... 192 Other Services Addendum ............................................................................................................ 52 TSR ............................................................................................................................................ 52 Other’ ........................................................................................................................................... 237 Outcome Research...................................................................................................................... 109 Outcome Research Module........................................................................................................... 95 part ............................................................................................................................................. 95 Out-of-treatment .......................................................................................................................... 160 294 Outpatient ...................................................................................................................................... 38 Outpatient alcohol/drug ............................................................................................................... 192 Out-Program .................................................................................................................................. 52 Output Selected Fields .................................................................................................................. 95 Output To File ................................................................................................................................ 95 Outputting .................................................................................................................................... 109 The Treatment Services Review.............................................................................................. 109 Overinterpret................................................................................................................................ 228 OWI.............................................................................................................................................. 156 Owners ........................................................................................................................................ 251 Advertising ............................................................................................................................... 251 Little Business .......................................................................................................................... 251 P P1 ................................................................................................................................................ 228 P10 .............................................................................................................................................. 228 P11 .............................................................................................................................................. 228 P12 .............................................................................................................................................. 228 P12-P13....................................................................................................................................... 228 P13 .............................................................................................................................................. 228 P14-P19....................................................................................................................................... 228 P2 ................................................................................................................................................ 228 P20 .............................................................................................................................................. 228 P3 ................................................................................................................................................ 228 P3-P4........................................................................................................................................... 228 P4 ................................................................................................................................................ 228 P5 ................................................................................................................................................ 228 P5-P6........................................................................................................................................... 228 P6 ................................................................................................................................................ 228 P7 ................................................................................................................................................ 228 P7-P9........................................................................................................................................... 228 P8 ................................................................................................................................................ 228 P9 ................................................................................................................................................ 228 Package Store ............................................................................................................................. 251 Packers........................................................................................................................................ 251 Page .............................................................................................................................................. 84 Page Setup .................................................................................................................................. 145 Page2 ............................................................................................................................................ 84 Paint Sprayers ............................................................................................................................. 251 Painting........................................................................................................................................ 251 Contracting............................................................................................................................... 251 Pancreatitis .................................................................................................................................. 172 Paper Rolling Machine Operators ............................................................................................... 251 Parameters Of ............................................................................................................................. 109 Changing.................................................................................................................................. 109 Parking......................................................................................................................................... 251 Lot Attendants .......................................................................................................................... 251 Parole/probation ............................................................................................................................ 52 Part .......................................................................................................... 38, 95, 164, 167, 207, 237 ASI ........................................................................................................................................... 164 client’s ................................................................................................................................ 38, 237 inservice ................................................................................................................................... 167 Legal Section ........................................................................................................................... 207 Outcome Research Module ....................................................................................................... 95 PART OF THE TRANSACTION SERVICE AGREMEENT AND MUST BE ACCEPTED BEFORE YOU ............................................................................................................................................. 5 295 IMPORTANT--THIS AGREEMENT FORMS ............................................................................... 5 PARTICULAR PURPOSE ............................................................................................................... 5 IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR ................................... 5 Passenger Agents ....................................................................................................................... 251 Password ......................................................................................................................... 15, 98, 148 Past 30 Days ............................................................................................................... 192, 217, 228 Past Due TSR's Only................................................................................................................... 109 Past-30-day ................................................................................................................................. 164 Patient Placement.......................................................................................................................... 38 Patient Placement Report.............................................................................................................. 38 review......................................................................................................................................... 38 send ........................................................................................................................................... 38 Patient Symptoms........................................................................................................................ 228 Pay....................................................................................................................................... 179, 207 fine.were................................................................................................................................... 207 under-the-table......................................................................................................................... 179 PBX.............................................................................................................................................. 251 PCP ............................................................................................................................................. 164 Pennsylvania ................................................................................................................................. 33 University ................................................................................................................................... 33 Pension Benefits .................................................................................................................................... 179 Perform .................................................................................................................................... 33, 80 Additional Assessment............................................................................................................... 33 Additional Supplement ............................................................................................................... 80 New Supplement........................................................................................................................ 80 Performance-based ....................................................................................................................... 52 Permitted Use/Grant ........................................................................................................................ 5 License AccuCare Self-hosted SQL Version ............................................................................... 5 License AccuCare Web ............................................................................................................... 5 Personal......................................................................................................................................... 74 Personal Tradition........................................................................................................................ 237 Personal/private........................................................................................................................... 119 Personnel Managers ................................................................................................................... 251 Philadelphia Veterans Administration............................................................................................ 33 Phone Number............................................................................................................................... 33 Photostat Machine Operators...................................................................................................... 251 Physical/medical .......................................................................................................................... 172 Physiotherapists .......................................................................................................................... 251 Piano Builders.............................................................................................................................. 251 Piano Teachers............................................................................................................................ 251 Piano Tuners ............................................................................................................................... 251 PID ................................................................................................................................................. 79 PID Data Query ............................................................................................................................. 79 Place Of Treatment ..................................................................................................................... 109 Placement Analysis ................................................................................................................. 38, 79 Placement Domains ...................................................................................................................... 38 Placement System......................................................................................................................... 38 Planning—it ................................................................................................................................. 169 Platform Persons ......................................................................................................................... 251 Please............................................................................................................................................ 52 Please Note ................................................................................................................................... 52 PNL2A ......................................................................................................................................... 148 User ID ..................................................................................................................................... 148 Point..................................................................................................... 172, 179, 192, 207, 217, 228 3-point .............................................................................................. 172, 179, 192, 207, 217, 228 296 Police Chiefs................................................................................................................................ 251 POLYDRUG................................................................................................................................. 192 Pool Rooms ................................................................................................................................. 251 PopSwatter .................................................................................................................................. 119 Possession .................................................................................................................................. 156 Post Office Clerks ........................................................................................................................ 251 Postal Carriers ............................................................................................................................. 251 Poultry Business Owners ............................................................................................................ 251 Poultry Production ....................................................................................................................... 251 Practical Nurses........................................................................................................................... 251 Pre-age-18................................................................................................................................... 207 Prefill .............................................................................................................................................. 29 Preparing ..................................................................................................................................... 179 job—not.................................................................................................................................... 179 Prescribed Medication ................................................................................................................. 172 President.................................................................................................................................. 5, 251 Orion ............................................................................................................................................ 5 Pressers Clothing .................................................................................................................................... 251 Pressing........................................................................................................................... 14, 38, 145 F2 ............................................................................................................................................. 145 Select button .............................................................................................................................. 38 Shift ............................................................................................................................................ 14 Preview button ....................................................................................................................... 80, 131 Preview Problem List ..................................................................................................................... 38 Preview Report .................................................................................................................. 38, 47, 82 Preview Supplement Reports ........................................................................................................ 80 Preview Survey.............................................................................................................................. 84 Preview TSR................................................................................................................................ 109 Preview/print ................................................................................................................................ 109 Print .......................................................................................................................................... 109 Previewed ........................................................................................................ 33, 74, 78, 79, 94, 95 Print Agreement........................................................................................................................... 109 Print Assessment Reports ............................................................................................................. 33 Print button ...................................................................................................................... 33, 80, 131 Client Reports .......................................................................................................................... 131 Select ................................................................................................................................... 33, 80 Print Problem List .......................................................................................................................... 38 Print Progress Notes ..................................................................................................................... 74 Print Report.................................................................................................................. 33, 38, 47, 82 Steps .......................................................................................................................................... 33 Print Supplement Reports ............................................................................................................. 80 Print Survey ................................................................................................................................... 84 Print To Text File ......................................................................................................................... 109 Print TSR ..................................................................................................................................... 109 Printed ............................................................................... 29, 38, 74, 78, 79, 80, 95, 109, 137, 145 Analysis...................................................................................................................................... 38 Continued Stay Report............................................................................................................... 38 preview/print............................................................................................................................. 109 Questions/Answers Report ........................................................................................................ 80 Text File’ button........................................................................................................................ 137 Web.......................................................................................................................................... 145 Printing AccuCare Reports ............................................................................................................ 94 Steps .......................................................................................................................................... 94 Printing Narative Reports ............................................................................................................ 131 Prior Obj......................................................................................................................................... 47 297 Prior Plan ....................................................................................................................................... 47 Prison.did..................................................................................................................................... 207 Private Secretaries ...................................................................................................................... 251 Probation/parole .......................................................................................................................... 164 Problem List................................................................................................................................... 38 access ........................................................................................................................................ 38 Add Continued Stay Assessment Indicators.............................................................................. 38 Problem List Review ...................................................................................................................... 38 Problem Statements ...................................................................................................................... 47 Problem/uses............................................................................................................................... 217 Problems.................................................................................................................................. 38, 74 Modify......................................................................................................................................... 38 Problems.1................................................................................................................................... 159 Problems.anything ....................................................................................................................... 172 Problems.such ..................................................................................................................... 192, 207 Problems/drug ............................................................................................................................. 192 Problems/patients .......................................................................................................................... 52 Proceed ................................................................................................................................. 38, 109 AccuCare Main Menu .............................................................................................................. 109 Client Locator Information Questionnaire ................................................................................ 109 Step ............................................................................................................................................ 38 Production Managers .................................................................................................................. 251 Professional ................................................................................................................................. 117 Professionally Trained ................................................................................................................. 251 Program Definition ......................................................................................................................... 52 Program-specific.......................................................................................................................... 164 Progress Notes .......................................................................................... 15, 74, 79, 105, 123, 148 Add ............................................................................................................................................. 74 Delete......................................................................................................................................... 74 PROMPTLYCONTACT ORION FOR INSTRUCTIONS.................................................................. 5 Proprietors ................................................................................................................................... 251 Large Concerns........................................................................................................................ 251 Medium-Sized Business .......................................................................................................... 251 Small Independent Business ................................................................................................... 251 Provider ................................................................................................................................. 98, 148 Users.................................................................................................................................. 98, 148 Provider Administration ......................................................................................................... 98, 148 Provider B .................................................................................................................................... 148 Provider ID............................................................................................................................. 98, 148 creating .............................................................................................................................. 98, 148 modify................................................................................................................................. 98, 148 Provider Name....................................................................................................................... 98, 148 Provider Network ........................................................................................................................... 15 Provider Number.................................................................................................................... 98, 148 Providers This.............................................................................................................................. 98 Providers’..................................................................................................................................... 148 Psychiatric ....................................................................................................................... 52, 78, 192 Psychiatric Stabilization ................................................................................................................. 38 Psychiatric Status ........................................................................................................................ 228 Psychiatric/Emotional Problems .................................................................................................... 52 Psychiatric/psychological............................................................................................................... 52 Psychological/emotional ........................................................................................................ 52, 228 Public Private ...................................................................................................................................... 251 Public Assistance......................................................................................................................... 179 Department .............................................................................................................................. 179 298 Public Relations ........................................................................................................................... 251 PULL DOWN MENUS ............................................................................................................... 4, 16 Pump Operators .......................................................................................................................... 251 Purchasing................................................................................................................................... 251 Agents ...................................................................................................................................... 251 Managers ................................................................................................................................. 251 Q Q&A ............................................................................................................................................... 80 Query ............................................................................................................................................. 79 Query Type .................................................................................................................................... 79 Question And Answer Report ...................................................................................................... 109 Question/Answers Report.............................................................................................................. 94 Questionnaire .......................................................................................................................... 80, 84 allow ........................................................................................................................................... 84 Questionnaire Type ....................................................................................................................... 84 Questionnaire/Print TSR.............................................................................................................. 109 Questions................................................................................................................. 52, 80, 161, 164 ASI ........................................................................................................................................... 164 Asking ...................................................................................................................................... 161 General Notes ............................................................................................................................ 52 Omission .................................................................................................................................. 164 Questions And Answers .............................................................................................................. 109 Questions/Answer.......................................................................................................................... 33 Questions/Answers Report...................................................................................................... 33, 80 print ............................................................................................................................................ 80 Quit .............................................................................................................................................. 145 R Race ........................................................................................................................................ 29, 95 Radio/TV Announcers ................................................................................................................. 251 Radio/TV Maintenance Persons.................................................................................................. 251 Radios.......................................................................................................................................... 251 Railroad Factory .......................................................................................................................... 251 Raised.......................................................................................................................................... 237 RAM ................................................................................................................................................. 5 Rate ....................................................................................................................................... 95, 237 Charges...................................................................................................................................... 95 client’s ...................................................................................................................................... 237 Read ............................................................................................................................................ 167 ASI ........................................................................................................................................... 167 Readministered.............................................................................................................................. 52 Ready .......................................................................................................................................... 167 Getting...................................................................................................................................... 167 Real Estate .................................................................................................................................. 251 Real Estate Brokers..................................................................................................................... 251 Reason .................................................................................................................................. 78, 217 dissatisfaction........................................................................................................................... 217 Termination ................................................................................................................................ 78 Receive........................................................................................................................................ 145 timeout ..................................................................................................................................... 145 Recent Employment Pattern........................................................................................................ 179 Recommendation....................................................................................................... 33, 38, 80, 117 Treatment............................................................................................................................. 33, 80 Treatment Motivation ................................................................................................................. 38 299 Recommended System Configuration............................................................................................. 5 Recommended System Requirements............................................................................................ 5 AccuCare Self-hosted SQL Version ............................................................................................ 5 Recontact him/her.......................................................................................................................... 52 Record ......................................................................................................................... 179, 192, 237 16 ............................................................................................................................................. 192 client’s ...................................................................................................................................... 237 Record ......................................................................................................................................... 237 Record LAAM .............................................................................................................................. 192 RECORDID.................................................................................................................................... 95 Recovery........................................................................................................................................ 38 Barriers....................................................................................................................................... 38 Reduce ................................................................................................ 172, 179, 192, 207, 217, 228 10-point ............................................................................................ 172, 179, 192, 207, 217, 228 Referral Letters ...................................................................................................................... 33, 108 Referring ...................................................................................................................................... 122 email......................................................................................................................................... 122 Regarding .................................................................................................................................... 164 self-sufficiency.......................................................................................................................... 164 Rehearse ..................................................................................................................................... 167 RELATION.XLS Family/Social Relationship Status ...................................................................... 95 Relatives ...................................................................................................................................... 217 Relief Recipient............................................................................................................................ 251 Religion.......................................................................................................................................... 95 Religion - Other.............................................................................................................................. 33 Religion/Religion............................................................................................................................ 29 Religious Preference ................................................................................................................... 169 Remember AA .............................................................................................................................................. 52 NA .............................................................................................................................................. 52 Remember When Using AccuCare ............................................................................................. 145 Important Things ...................................................................................................................... 145 Remove ......................................................................................................................................... 47 Renewal Halfway House’....................................................................................................... 98, 148 Repairpersons ............................................................................................................................. 251 Repeat ......................................................................................................................................... 108 Report ...................................................................................................................... 82, 98, 106, 109 send ........................................................................................................................................... 82 TSRs .......................................................................................................................................... 98 Report button ................................................................................................................................. 74 select.......................................................................................................................................... 74 Report Heading............................................................................................................................ 108 editing....................................................................................................................................... 108 Representatives............................................................................................................................... 5 Research Agreement Setup ........................................................................................................ 109 Research Agreements ................................................................................................................... 79 Research Study ........................................................................................................................... 109 Reset ............................................................................................................................................. 38 Default........................................................................................................................................ 38 Respect............................................................................................................................................ 5 Minimum System Requirements .................................................................................................. 5 Response—that ........................................................................................................................... 161 Resubmission ................................................................................................................................ 11 need ........................................................................................................................................... 11 Result........................................................................................................................................... 228 drug/alcohol.............................................................................................................................. 228 300 Retain/maintain............................................................................................................................ 217 Return .................................................................................................. 33, 80, 82, 98, 109, 137, 148 AccuCare Main Menu ........................................................................................................ 33, 109 Client Reports .......................................................................................................................... 137 Main Menu ............................................................................................................. 33, 80, 98, 148 Main TEDS menu....................................................................................................................... 82 Review ........................................................................................................................................... 38 Patient Placement Report .......................................................................................................... 38 Review Date ................................................................................................................................ 109 select........................................................................................................................................ 109 RHH01’ .................................................................................................................................. 98, 148 Rich Text Format ......................................................................................................................... 137 Rights............................................................................................................................................... 5 Roadman ..................................................................................................................................... 237 RobT ............................................................................................................................................ 148 Roofer's Helpers .......................................................................................................................... 251 Roofing ........................................................................................................................................ 251 Contracting............................................................................................................................... 251 Rope Splicers .............................................................................................................................. 251 Route ........................................................................................................................................... 192 Administration .......................................................................................................................... 192 Route Managers .......................................................................................................................... 251 RTF.............................................................................................................................................. 137 Rubber Factory ............................................................................................................................ 251 Rug Business Owners ................................................................................................................. 251 S S 5, 52, 192, 207, 228 Safety/comfort................................................................................................................................ 52 increase...................................................................................................................................... 52 Sales Clerks................................................................................................................................. 251 Sales Engineers........................................................................................................................... 251 Sales Managers........................................................................................................................... 251 Sales Representatives................................................................................................................. 251 Sales Workers ............................................................................................................................. 251 Salvage........................................................................................................................................ 251 Sample Plans................................................................................................................................. 47 group .......................................................................................................................................... 47 Sample Statements ....................................................................................................................... 47 Satellite ............................................................................................................................................ 5 Save......................................................................................... 29, 33, 47, 74, 79, 95, 109, 137, 148 Excel .......................................................................................................................................... 79 Fields.......................................................................................................................................... 95 Naritive Report ......................................................................................................................... 137 Text ............................................................................................................................................ 79 The Follow-Up Setup ............................................................................................................... 109 Save Agreement .......................................................................................................................... 109 Save Answer................................................................................................................................ 108 Save As ....................................................................................................................................... 137 Save As window .......................................................................................................................... 137 Save button.................................................................................................................................... 29 Save Changes ....................................................................................................................... 38, 109 Save Field List ............................................................................................................................... 95 Save Modified Group ................................................................................................................... 105 Save New Group ......................................................................................................................... 105 Save’ ...................................................................................................................................... 98, 148 301 Saved Query.................................................................................................................................. 79 Schedule...................................................................................................................................... 109 Schedule #2-Schedule ................................................................................................................ 109 Scheduled Follow-ups ........................................................................................................... 97, 109 Scheduled TSRs.................................................................................................................... 98, 109 School.......................................................................................................................................... 192 DWI .......................................................................................................................................... 192 Score ............................................................................................................................................. 78 Screen ........................................................................................................................................... 33 General Information ................................................................................................................... 33 Screenshot................................................................................................................................... 148 Search button ................................................................................................................................ 29 Search By .................................................................................................................................... 109 Searching................................................................................................................................. 33, 47 For ........................................................................................................................................ 33, 47 Seconds............................................................................................................................... 131, 164 AccuCare ................................................................................................................................. 131 Section................................................................................. 172, 179, 192, 207, 215, 217, 228, 237 Section Heads ............................................................................................................................. 251 Security Level .............................................................................................................................. 148 Sed/hyp/tranc............................................................................................................................... 192 See "Additional Indicators.............................................................................................................. 38 See "Appendix ............................................................................................................................... 33 See "Coding Issues ..................................................................................................................... 192 See Also--Locate/View ................................................................................................................ 109 See DWI ...................................................................................................................................... 156 Seeing.............................................................................................................................. 52, 98, 148 Clients ................................................................................................................................ 98, 148 his/her ........................................................................................................................................ 52 Select...............................................33, 38, 47, 74, 78, 79, 80, 84, 94, 98, 105, 109, 115, 123, 148 100 ........................................................................................................................................... 109 All Clients In Pool ..................................................................................................................... 109 clicking ..................................................................................................................................... 109 Clients Not Selected For Follow-Up......................................................................................... 109 Clients Randomly Selected For Follow-Up .............................................................................. 109 Court Report............................................................................................................................... 94 Data Entry Mode ........................................................................................................................ 33 Delete Key.................................................................................................................................. 74 Edit button .................................................................................................................................. 33 File menu ............................................................................................................................. 33, 84 Follow-up Group......................................................................................................................... 78 Group Facilitator....................................................................................................................... 123 Individual .................................................................................................................................... 74 Manage Permissions ......................................................................................................... 98, 148 Modify Assessment button......................................................................................................... 33 Modify Supplement button ......................................................................................................... 80 Note............................................................................................................................................ 74 Print button........................................................................................................................... 33, 80 Report button ............................................................................................................................. 74 Review Date............................................................................................................................. 109 Setup menu................................................................................................................ 98, 115, 148 Supplement ................................................................................................................................ 80 User Type........................................................................................................................... 98, 148 Select "Add ............................................................................................................................. 47, 82 Select "Add Category .................................................................................................................... 47 Select "Add Discharge................................................................................................................... 82 302 Select "Add Follow-up ................................................................................................................... 82 Select "Add Sub Category ............................................................................................................. 47 Select "Close ................................................................................................................................. 47 Select "Delete ................................................................................................................................ 82 Select "Get Latest Data ................................................................................................................. 95 Select "Limitations ......................................................................................................................... 47 Select "Modify................................................................................................................................ 82 Select "Modify Selected Group.................................................................................................... 105 Select "No .................................................................................................................................... 109 Select "Preview Report.................................................................................................................. 82 Select "Print ................................................................................................................................... 94 Select "Print Report ....................................................................................................................... 82 Select "Save .......................................................................................................................... 47, 109 Select "Strengths ........................................................................................................................... 47 Select "Use .................................................................................................................................... 95 Select "Yes .................................................................................................................................. 109 Select Active ................................................................................................................................ 109 Select Add Note............................................................................................................................. 74 Select All........................................................................................................................................ 38 Select button.................................................................................................................................. 38 press .......................................................................................................................................... 38 Select Client............................................................................................................................. 74, 94 Select Clients For Group ............................................................................................................. 109 Select Continued Stay Level ......................................................................................................... 38 Care Placement ......................................................................................................................... 38 Select Create Analysis .................................................................................................................. 38 Select Date Range ........................................................................................................................ 74 Select Domain ............................................................................................................................... 38 Select Final Level .......................................................................................................................... 38 Care ........................................................................................................................................... 38 Select Group.......................................................................................................................... 74, 109 Select Hours .................................................................................................................................. 38 Service ....................................................................................................................................... 38 Select Inactive ............................................................................................................................. 109 Select Indicators ............................................................................................................................ 38 Select Individual............................................................................................................................. 74 Select NO .................................................................................................................................... 109 Select Output Report ................................................................................................................... 109 Select Provider .............................................................................................................................. 15 Select Questionnaire Type .................................................................................. 33, 38, 78, 80, 109 Select Session Types .................................................................................................................... 74 Select Standard ........................................................................................................................... 109 Select Statements.......................................................................................................................... 74 Select Supplement Type ............................................................................................................... 80 Selected Query .............................................................................................................................. 79 Selecting Menu Items .................................................................................................................... 14 Tips ............................................................................................................................................ 14 Self................................................................................................................................................. 52 Self-administered......................................................................................................................... 164 asked........................................................................................................................................ 164 Self-assessment .......................................................................................................................... 157 Self-designated.............................................................................................................................. 15 Self-explanatory........................................................................................................................... 179 Self-expression ............................................................................................................................ 161 Self-hosted SQL Server Version ..................................................................................................... 5 Self-hosting...................................................................................................................................... 5 303 AccuCare ..................................................................................................................................... 5 Self-sufficiency..................................................................................................................... 157, 164 regarding .................................................................................................................................. 164 Semi-Skilled Employees .............................................................................................................. 251 Send .................................................................................................................................... 5, 38, 82 Orion ............................................................................................................................................ 5 Patient Placement Report .......................................................................................................... 38 Report ........................................................................................................................................ 82 Senior Clinician...................................................................................................................... 98, 148 Serax ............................................................................................................................................. 52 Serious Conflicts.......................................................................................................................... 217 Sertraline ....................................................................................................................................... 52 benzodiazepine .......................................................................................................................... 52 Server Based Systems ................................................................................................................ 117 AccuCare's Minimum Requirements........................................................................................ 117 Service Managers........................................................................................................................ 251 Service Pack.................................................................................................................... 5, 117, 137 Services ................................................................................................................................... 38, 95 Agency Summary....................................................................................................................... 95 Client Summary.......................................................................................................................... 95 Clinician Summary ..................................................................................................................... 95 Select Hours............................................................................................................................... 38 Session .......................................................................................................................................... 95 Clinical Summary ....................................................................................................................... 95 Total Time .................................................................................................................................. 95 Type ........................................................................................................................................... 95 Session Type Code ..................................................................................................................... 106 Session Type Description............................................................................................................ 106 Session Types ............................................................................................................................. 106 Set DSM-IV.................................................................................................................................... 47 Set TSR Status ............................................................................................................................ 109 Set Up...................................................................................................................................... 33, 80 Assessments.............................................................................................................................. 33 Supplements .............................................................................................................................. 80 SET UP APPS ............................................................................................................................... 38 Setting.................................................................................................................................... 98, 109 Up............................................................................................................................................. 109 Up Permissions .......................................................................................................................... 98 Up The Treatment Services Review ........................................................................................ 109 Up Your First Provider ............................................................................................................... 98 Up Your Users............................................................................................................................ 98 Setting Up Permissions ............................................................................................................... 148 Setting Up Your First Provider..................................................................................................... 148 Setting Up Your Users ................................................................................................................. 148 Setup ....................................................................................................................... 33, 80, 109, 123 Set-up ...................................................................................................................................... 33, 80 clicking ................................................................................................................................. 33, 80 Setup Agreement......................................................................................................................... 109 Setup menu ................................................................................... 38, 74, 78, 94, 98, 108, 115, 148 Select ......................................................................................................................... 98, 115, 148 Setup menu bar ............................................................................................................................. 74 Set-up Persons ............................................................................................................................ 251 Setup/Or Setup/Follow-Up Setup ................................................................................................ 109 Setup/Session Types..................................................................................................................... 95 Severity........................................................................................................................................ 159 Severity Ratings................................................................................................................... 159, 164 304 Severity Scores........................................................................................................................ 33, 94 Severity/ATGS ............................................................................................................................... 47 Shades......................................................................................................................................... 251 Sheetmetal Workers .................................................................................................................... 251 Sheriffs......................................................................................................................................... 251 Shift................................................................................................................................................ 14 pressing...................................................................................................................................... 14 SHIFT-ARROW KEY ..................................................................................................................... 15 use ............................................................................................................................................. 15 Shipping....................................................................................................................................... 251 Clerks ....................................................................................................................................... 251 Shipsmiths ................................................................................................................................... 251 Shirt Folders ................................................................................................................................ 251 Shoe Repair................................................................................................................................. 251 Shoe Repairer.............................................................................................................................. 251 Shoe Shiners ............................................................................................................................... 251 Shop Managers ........................................................................................................................... 251 Shops........................................................................................................................................... 251 Cleaning ................................................................................................................................... 251 Short-Order.................................................................................................................................. 251 Showpeople ................................................................................................................................. 251 Shows .......................................................................................................................................... 148 User.......................................................................................................................................... 148 Signalpersons .............................................................................................................................. 251 Signature Line........................................................................................................................ 94, 108 Number ...................................................................................................................................... 94 Significant Problem........................................................................................................................ 52 Skilled Manual Employees .......................................................................................................... 251 Slight .................................................................................................... 172, 179, 192, 207, 217, 228 Small Businesses ........................................................................................................................ 251 Small Farm Tenants .................................................................................................................... 251 Small Farmers ............................................................................................................................. 251 Small Independent Business ....................................................................................................... 251 Proprietors................................................................................................................................ 251 Smiley Central ............................................................................................................................. 119 Smileys’ ....................................................................................................................................... 119 Smith Do............................................................................................................................................. 237 Smith.like ..................................................................................................................................... 172 Smokable..................................................................................................................................... 192 SMOKING.................................................................................................................................... 192 Snorting ....................................................................................................................................... 192 it.or ........................................................................................................................................... 192 So Mr ..................................................................................................................................... 172, 179 Social Security ......................................................................................................... 33, 47, 157, 179 Software License ............................................................................................................................. 5 SOFTWARE LICENSE AND SUPPORT AGREEMENT................................................................. 5 Software Product ............................................................................................................................. 5 access .......................................................................................................................................... 5 allow ............................................................................................................................................. 5 copy.............................................................................................................................................. 5 disassemble ................................................................................................................................. 5 distribute....................................................................................................................................... 5 functioning.................................................................................................................................... 5 install ............................................................................................................................................ 5 305 licenses ........................................................................................................................................ 5 solving .......................................................................................................................................... 5 support ......................................................................................................................................... 5 updates/upgrades ........................................................................................................................ 5 upgrade ........................................................................................................................................ 5 use ............................................................................................................................................... 5 Software Product’s........................................................................................................................... 5 Software Requirements ............................................................................................................... 117 Solving ............................................................................................................................................. 5 Software Product.......................................................................................................................... 5 Sort Order ...................................................................................................................................... 79 Clears ......................................................................................................................................... 79 Source’s......................................................................................................................................... 33 SPACE........................................................................................................................................... 94 SPECIAL OR CONSEQUENTIAL DAMAGES FOR LOSS OF BUSINESS PROFITS................... 5 SPECIFIC DIRECTIONS BY PROBLEM AREA ........................................................................... 52 Specify ......................................................................................................................................... 237 Specify Other ............................................................................................................................... 237 Specify other’ ............................................................................................................................... 237 Specify TSR Duration .................................................................................................................. 109 Spiritual Leader............................................................................................................................ 237 SPSS ............................................................................................................................................. 11 Spybot Search ............................................................................................................................. 119 Spyware....................................................................................................................................... 119 SQL.......................................................................................................................................... 5, 117 SQL Server .................................................................................................................................. 117 SQL Server 2000 ......................................................................................................................... 117 SSI ............................................................................................................................................... 179 SSN ......................................................................................................................................... 29, 84 Stability / Satisfaction .................................................................................................................. 217 Standard ................................................................................................................................ 98, 148 Standard Research Agreement ................................................................................................... 109 Standard Uses ....................................................................................................................... 98, 148 Standard Windows................................................................................................................. 15, 108 Start ....................................................................................................................................... 38, 109 Date.......................................................................................................................................... 109 New Analysis.............................................................................................................................. 38 Start Assessment......................................................................................................................... 109 clicking ..................................................................................................................................... 109 Start Date......................................................................................................................... 97, 98, 109 State ................................................................................................................................ 5, 207, 251 Nebraska...................................................................................................................................... 5 Statement key................................................................................................................................ 74 Statements..................................................................................................................................... 74 Choose....................................................................................................................................... 74 Statements Listing Screen............................................................................................................. 74 States/jurisdictions........................................................................................................................... 5 Stationary Engineers ................................................................................................................... 251 Status............................................................................................................................................. 38 Status.are .................................................................................................................................... 217 Steamfitter ................................................................................................................................... 251 Stenographic Workers ................................................................................................................. 251 Step By Step With AccuCare....................................................................................................... 148 Steps.................................................................................................................................. 33, 38, 94 Modifying.................................................................................................................................... 38 Printing AccuCare Reports ........................................................................................................ 94 306 Printing Reports ......................................................................................................................... 33 Proceed...................................................................................................................................... 38 Stock Handlers ............................................................................................................................ 251 STOP ........................................................................................................................................... 109 Store Factory ..................................................................................................................................... 251 Store Managers ........................................................................................................................... 251 Store Owners............................................................................................................................... 251 Clothing .................................................................................................................................... 251 Stories?........................................................................................................................................ 237 Straightforward ............................................................................................................................ 161 Street Cleaners............................................................................................................................ 251 Stressing...................................................................................................................................... 217 confidentiality ........................................................................................................................... 217 Strongly Agree ............................................................................................................................... 84 Study............................................................................................................................................ 109 Terminating .............................................................................................................................. 109 Study Duration ............................................................................................................................. 109 Sub Type ....................................................................................................................................... 79 use ............................................................................................................................................. 79 Subcategory list ............................................................................................................................. 47 Subject’s .................................................................................................................................. 33, 80 Sublevels ....................................................................................................................................... 38 Establishing................................................................................................................................ 38 Suggested Interviewing Techniques ................... 168, 169, 172, 179, 192, 207, 215, 217, 228, 237 Summarized................................................................................................................................... 78 Summary ................................................................................................................................. 52, 78 Super Admin .......................................................................................................................... 98, 148 SuperAdmin ........................................................................................................................... 98, 148 Superintendents........................................................................................................................... 251 Building .................................................................................................................................... 251 Superior Court ............................................................................................................................. 251 Supervisor.................................................................................................................................... 148 Supervisor’s Name ........................................................................................................................ 98 enter ........................................................................................................................................... 98 Supervisor's Name ...................................................................................................................... 148 enter ......................................................................................................................................... 148 Supplement button ........................................................................................................................ 80 Supplement Questionnaire ............................................................................................................ 80 Supplement Questions button ....................................................................................................... 80 clicking ....................................................................................................................................... 80 Supplemental Questionnaire ......................................................................................................... 80 Supplemental Questions ................................................................................................. 79, 80, 237 choose........................................................................................................................................ 80 Supplementation............................................................................................................................ 52 Supplements.................................................................................................................................. 80 Delete......................................................................................................................................... 80 selecting ..................................................................................................................................... 80 Set Up ........................................................................................................................................ 80 Support ............................................................................................................................................ 5 Software Product.......................................................................................................................... 5 Support Agreement ......................................................................................................................... 5 Survey............................................................................................................................................ 84 Symphony Conductors ................................................................................................................ 251 System ............................................................................................................................................. 5 Operating ..................................................................................................................................... 5 307 System Administrator .................................................................................................................... 15 T T1................................................................................................................................................. 237 T10............................................................................................................................................... 237 T11............................................................................................................................................... 237 T12............................................................................................................................................... 237 T13............................................................................................................................................... 237 T13-T14 ....................................................................................................................................... 237 T14............................................................................................................................................... 237 T15............................................................................................................................................... 237 T16............................................................................................................................................... 237 T17............................................................................................................................................... 237 T18............................................................................................................................................... 237 T18-T19 ....................................................................................................................................... 237 T19............................................................................................................................................... 237 T1-T3.Tribal Affiliation ................................................................................................................. 237 T2................................................................................................................................................. 237 T20............................................................................................................................................... 237 T21............................................................................................................................................... 237 T22............................................................................................................................................... 237 T22-T23 ....................................................................................................................................... 237 T23............................................................................................................................................... 237 T24............................................................................................................................................... 237 T24-T27 ....................................................................................................................................... 237 T25............................................................................................................................................... 237 T26............................................................................................................................................... 237 T27............................................................................................................................................... 237 T28............................................................................................................................................... 237 T29............................................................................................................................................... 237 T3................................................................................................................................................. 237 T30............................................................................................................................................... 237 T31............................................................................................................................................... 237 T4................................................................................................................................................. 237 T5................................................................................................................................................. 237 T5-T6 ........................................................................................................................................... 237 T6................................................................................................................................................. 237 T7................................................................................................................................................. 237 T8................................................................................................................................................. 237 T9................................................................................................................................................. 237 T9-T10 ......................................................................................................................................... 237 TAB.............................................................................................................................. 14, 15, 47, 94 TAB key ................................................................................................................................. 14, 109 Tabular Report............................................................................................................................. 109 Tailor Shop .................................................................................................................................. 251 Taking .......................................................................................................................................... 192 Methadone ............................................................................................................................... 192 Taxi Company.............................................................................................................................. 251 Taxi Drivers.................................................................................................................................. 251 Teachers...................................................................................................................................... 251 Driving ...................................................................................................................................... 251 Tech Note ...................................................................................................................................... 79 Data Query Provider Identification ............................................................................................. 79 Technical Assistance ........................................................................................................... 117, 251 Technical Support........................................................................................................................ 119 Technicians.................................................................................................................................. 251 308 TEDS ............................................................................................................................................. 82 add ............................................................................................................................................. 82 TEDS Data..................................................................................................................................... 79 TEDS/TOPPS ................................................................................................................................ 82 Telephone Company ................................................................................................................... 251 Telephone Company Factory ...................................................................................................... 251 Teletype Operators ...................................................................................................................... 251 Tellers .......................................................................................................................................... 251 Tenants Owning Farm Equipment............................................................................................... 251 Terminate Study .......................................................................................................................... 109 Terminating.................................................................................................................................. 109 Study ........................................................................................................................................ 109 Termination.................................................................................................................................... 78 Reason....................................................................................................................................... 78 Text................................................................................................................................................ 79 Save ........................................................................................................................................... 79 Text File ............................................................................................................................. 33, 94, 95 Choose "Print ....................................................................................................................... 33, 94 Text File’ button ........................................................................................................................... 137 Print .......................................................................................................................................... 137 The 5-point................................................................................................................................... 159 THE ABOVE EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU .............................. 5 The Client In The Research Study .............................................................................................. 109 Involving ................................................................................................................................... 109 THE CUSTOMER ............................................................................................................................ 5 The Follow-Up Group .................................................................................................................. 109 The Follow-Up Setup ................................................................................................................... 109 Saving ...................................................................................................................................... 109 THE LIMITATIONS AND EXCLUSIONS STATED HEREIN SHALL SURVIVE.............................. 5 BREACH OF THIS AGREEMENT ............................................................................................... 5 The Number Of Clients In Study.................................................................................................. 109 The Results Of The Research Study........................................................................................... 109 Graphing .................................................................................................................................. 109 The Treatment Services Review ................................................................................................. 109 Outputting................................................................................................................................. 109 Theater Owners ........................................................................................................................... 251 Their Answers.............................................................................................................................. 164 Then—after.................................................................................................................................. 157 THERE SHOULD BE NO BLANKS ON THE COMPLETED FORM ............................................. 52 THEREFORE................................................................................................................................... 5 These............................................................................................................................................. 52 Thomas McLellan .......................................................................................................................... 33 Though........................................................................................................................................... 52 Time Period ................................................................................................................................. 109 Time.your..................................................................................................................................... 217 Timeout........................................................................................................................................ 145 receive...................................................................................................................................... 145 Tips .................................................................................................................................. 14, 33, 161 Interviewing .............................................................................................................................. 161 Moving Around ..................................................................................................................... 14, 33 Selecting Menu Items ................................................................................................................ 14 Tire Molders................................................................................................................................. 251 Tire Shop ..................................................................................................................................... 251 Title ........................................................................................................................................ 98, 148 Title Searchers............................................................................................................................. 251 To Main Menu.Return .................................................................................................................... 82 309 AccuCare Main Menu ................................................................................................................ 82 TO SIGNIFY AN INVALID RESPONSE ........................................................................................ 52 Toll Station Supervisors............................................................................................................... 251 Toolbars....................................................................................................................................... 119 Toolmaker.................................................................................................................................... 251 TOPPs ........................................................................................................................................... 82 TOPPs II ........................................................................................................................................ 82 TOPPS II Common Core Items ..................................................................................................... 82 Total Client Count .......................................................................................................................... 95 Total Time...................................................................................................................................... 95 display ........................................................................................................................................ 95 Session ...................................................................................................................................... 95 Totaling .................................................................................................................................. 95, 157 120 ........................................................................................................................................... 157 7.35 ............................................................................................................................................ 95 Tower Operators.......................................................................................................................... 251 Track Supervisors........................................................................................................................ 251 Tractors........................................................................................................................................ 251 Tractor-Trailer Drivers ................................................................................................................. 251 Traditional American Indian......................................................................................................... 237 Traditional Ceremonies ............................................................................................................... 237 Traditional Healers/Leaders ........................................................................................................ 237 Traditional Practitioner................................................................................................................. 237 Traffic Managers.......................................................................................................................... 251 Training........................................................................................................................................ 179 Training/education ......................................................................................................................... 52 Trainpersons................................................................................................................................ 251 Transaction Service Agreement ...................................................................................................... 5 Travel Agents............................................................................................................................... 251 Treasurers ................................................................................................................................... 251 Treatment .................................................................................................................... 11, 33, 47, 80 Recommendation ................................................................................................................. 33, 80 Treatment Episode Data Set ......................................................................................................... 82 Treatment Motivation ..................................................................................................................... 38 recommendations....................................................................................................................... 38 Treatment Outcome Pilot Project Enhancement ........................................................................... 82 Treatment Plan application............................................................................................................ 74 Treatment Plan Menu .................................................................................................................... 47 Treatment Plan Review ........................................................................................................... 47, 79 Treatment Plan Status ................................................................................................................... 38 Treatment Plans .................................................................................................... 29, 38, 47, 79, 95 Exit ............................................................................................................................................. 47 Treatment Service Reviews....................................................................................... 52, 79, 95, 109 contrasting................................................................................................................................ 109 created ..................................................................................................................................... 109 Treatments/therapies..................................................................................................................... 52 Trexan............................................................................................................................................ 52 Tribal............................................................................................................................................ 237 Tribal Affiliation ............................................................................................................................ 237 Trimmers...................................................................................................................................... 251 Trt Plan button ............................................................................................................................... 74 Truck Dispatchers........................................................................................................................ 251 Truck Drivers ............................................................................................................................... 251 Truckpersons ............................................................................................................................... 251 True DTs...................................................................................................................................... 192 TSA.................................................................................................................................................. 5 310 TSR.................................................................................................................................. 52, 98, 109 conduct..................................................................................................................................... 109 copy.......................................................................................................................................... 109 existing ..................................................................................................................................... 109 generate ................................................................................................................................... 109 Other Services Addendum......................................................................................................... 52 report.......................................................................................................................................... 98 want.......................................................................................................................................... 109 TSR Schedule.............................................................................................................................. 109 Tsr Setup ..................................................................................................................................... 109 TV ................................................................................................................................................ 217 watching ................................................................................................................................... 217 Tx................................................................................................................................................. 156 Type ......................................................................................................................................... 38, 95 APPS.......................................................................................................................................... 38 Session ...................................................................................................................................... 95 U Under Lifetime Use ...................................................................................................................... 192 Under Past 30 Days .................................................................................................................... 192 Underrepresent............................................................................................................................ 164 Under-the-table............................................................................................................................ 179 including ................................................................................................................................... 179 pay ........................................................................................................................................... 179 Unemployment Compensation .................................................................................................... 179 Uninstalled ....................................................................................................................................... 5 United States ................................................................................................................................... 5 University ....................................................................................................................................... 33 College ..................................................................................................................................... 251 Pennsylvania.............................................................................................................................. 33 Unskilled Employees ................................................................................................................... 251 Up Setting ...................................................................................................................................... 109 Up Permissions.............................................................................................................................. 98 Setting ........................................................................................................................................ 98 Up The Treatment Services Review............................................................................................ 109 Setting ...................................................................................................................................... 109 Up Your First Provider ................................................................................................................... 98 Setting ........................................................................................................................................ 98 Up Your Users ............................................................................................................................... 98 Setting ........................................................................................................................................ 98 Updates/upgrades ........................................................................................................................... 5 Software Product.......................................................................................................................... 5 Upgrade ........................................................................................................................................... 5 Software Product.......................................................................................................................... 5 Upgrades/updates ........................................................................................................................... 5 Use .................................................................. 5, 15, 47, 52, 79, 108, 123, 145, 157, 164, 167, 207 AccuCare ................................................................................................................................... 15 AccuCare application ............................................................................................................... 145 ASI ................................................................................................................... 157, 164, 167, 207 Delete key ................................................................................................................................ 108 drugs/alcohol.............................................................................................................................. 52 Edit ............................................................................................................................................. 47 Group Setup button.................................................................................................................. 123 Internet Explorer toolbar .......................................................................................................... 145 Orion ............................................................................................................................................ 5 311 SHIFT-ARROW KEY ................................................................................................................. 15 Software Product.......................................................................................................................... 5 Sub Type.................................................................................................................................... 79 Use This Manual.......................................................................................................................... 168 Use.such...................................................................................................................................... 192 User ................................................................................................. 33, 74, 78, 80, 84, 98, 105, 148 allow ................................................................................................................................... 98, 148 associate ............................................................................................................................ 98, 148 Client Records.................................................................................................................... 98, 148 Create ........................................................................................................................................ 74 modified.............................................................................................................................. 98, 148 Provider.............................................................................................................................. 98, 148 shows ....................................................................................................................................... 148 User Administration ............................................................................................................... 98, 148 User Agreement........................................................................................................................... 119 User ID............................................................................................................................. 15, 98, 148 create ................................................................................................................................. 98, 148 PNL2A...................................................................................................................................... 148 User Options.......................................................................................................................... 33, 108 User Role............................................................................................................................... 98, 148 User Type .............................................................................................................................. 98, 148 Select ................................................................................................................................. 98, 148 User’s............................................................................................................................................. 98 know........................................................................................................................................... 98 User’s Full Name ........................................................................................................................... 98 enter ........................................................................................................................................... 98 User’s Title..................................................................................................................................... 98 UserID............................................................................................................................................ 15 existing ....................................................................................................................................... 15 User's Full Name ......................................................................................................................... 148 enter ......................................................................................................................................... 148 User's Title ................................................................................................................................... 148 Users’........................................................................................................................................... 148 Using.............................................................................................................................................. 33 ASI ............................................................................................................................................. 33 USING THE ASI .............................................................................................................................. 4 Utilities Supervisors ..................................................................................................................... 251 V VA ................................................................................................................................................ 172 VALID RESPONSE OR THE LETTER.......................................................................................... 52 EACH QUESTION SHOULD HAVE EITHER ............................................................................ 52 Value............................................................................................................................................ 237 client’s ...................................................................................................................................... 237 Veterinary Surgery....................................................................................................................... 251 VI 4 Via Establish Follow-Up Group.................................................................................................... 109 Vice Presidents............................................................................................................................ 251 View ................................................................................................................................. 74, 82, 148 AccuCare Main Menu .............................................................................................................. 148 Follow-up.................................................................................................................................... 82 Group ......................................................................................................................................... 74 View Client Information................................................................................................................ 109 View Note ...................................................................................................................................... 74 View Treatment Plans ................................................................................................................... 74 View/Edit........................................................................................................................................ 74 312 View/print ..................................................................................................................................... 109 W W 145 W&b&d......................................................................................................................................... 145 W’................................................................................................................................................. 145 Waitpersons................................................................................................................................. 251 Want ............................................................................................................................................ 109 edit/view ................................................................................................................................... 109 TSR .......................................................................................................................................... 109 Warehouse Clerks ....................................................................................................................... 251 Watch................................................................................................................................... 161, 217 inconsistencies......................................................................................................................... 161 TV............................................................................................................................................. 217 Watchmen.................................................................................................................................... 251 Web ......................................................................................................................................... 4, 145 printing ..................................................................................................................................... 145 Web Server...................................................................................................................................... 5 Web site....................................................................................................................................... 119 Web Version .................................................................................................................................... 5 Week # - Please ............................................................................................................................ 52 Weights Sanitary .................................................................................................................................... 251 Welcome.......................................................................................................................................... 4 AccuCare ..................................................................................................................................... 4 Western ....................................................................................................................................... 237 While Intoxicated ......................................................................................................................... 156 Driving ...................................................................................................................................... 156 Wholesale Outlets........................................................................................................................ 251 WILL BE PERMITTED ACCESS TO ACCUCARE ......................................................................... 5 Windows .............................................................................................................. 15, 33, 80, 94, 119 Windows 2000 Server ............................................................................................................. 5, 117 Windows AntiSpyware ................................................................................................................. 119 Windows NT Option Pack 4.01.................................................................................................... 117 Windows NT Server 4.0............................................................................................................... 117 Windows Server 2003 ..................................................................................................................... 5 Windows XP ................................................................................................................................ 137 Windows®...................................................................................................................................... 15 Wine Bottlers ............................................................................................................................... 251 Wire Machines ............................................................................................................................. 251 WITH REGARD TO THE SOFTWARE PRODUCT AND THE ACCOMPANYING WRITTEN MATERIALS................................................................................................................................. 5 With.in.......................................................................................................................................... 217 WITHOUT LIMITATION................................................................................................................... 5 Word Document........................................................................................................................... 137 Word File ..................................................................................................................................... 137 Word Processing Keystrokes ........................................................................................................ 15 Work .............................................................................................................................................. 29 Work Status ................................................................................................................................... 29 Workstation Software ...................................................................................................................... 5 Write .............................................................................................................................................. 15 Www.mhsip.org ............................................................................................................................. 84 Www.samhsa.gov.......................................................................................................................... 82 313 X X 237 X"s ....................................................................................................................................... 179, 192 X’ 98 X’s .................................................................................................................................................. 33 Xanax........................................................................................................................................... 192 XLS ................................................................................................................................................ 95 XP Professional ........................................................................................................................... 117 X-ray .............................................................................................................................................. 52 Xs................................................................................................................................................... 94 Y Y 33, 237 Y/N ............................................................................................................................................... 237 Yard Supervisors ......................................................................................................................... 251 Yes................................................................................................................. 38, 105, 179, 228, 237 answered.................................................................................................................................. 237 Yes’ .............................................................................................................................................. 237 YOU ARE AGREEING TO BE LEGALLY BOUND BY THE TERMS OF THIS SOFTWARE LICENSE AND SUPPORT AGREEMENT................................................................................... 5 You.in........................................................................................................................................... 217 Your AccuCare Web Site............................................................................................................. 122 Connecting ............................................................................................................................... 122 Your Report Heading ................................................................................................................... 121 Changing.................................................................................................................................. 121 Z Z 168, 169, 215, 217, 237 Z"—for.......................................................................................................................................... 169 ZIP ................................................................................................................................................. 33 314