Dansko: Distinctive Distribution
Transcription
Dansko: Distinctive Distribution
PRODUCTIVITY SOLUTIONS FOR DISTRIBUTION, WAREHOUSING AND MANUFACTURING mmh.com ® October 2013 Dansko: Distinctive Distribution 16 THE BIG PICTURE Big Data: How it can make a difference 22 EQUIPMENT REPORT Robotics become more flexible 30 SPECIAL REPORT Top 20 ADC suppliers 38 Mimi Curry, chief operating officer, Dansko Automated Pallet Delivery in a Kit Material Flow Made Easy /ŶƚƌŽĚƵĐŝŶŐ&ůĞdždƌƵĐŬĞĂƐLJʹĂƐŝŵƉůĞ͕ĐŽŶĮŐƵƌĂďůĞĂŶĚĐŽƐƚĞīĞĐƟǀĞǁĂLJƚŽŵŽǀĞƉĂůůĞƚƐŝŶLJŽƵƌ ŽƉĞƌĂƟŽŶ͘dŚĞ&ůĞdždƌƵĐŬĞĂƐLJŬŝƚĐŽŵĞƐǁŝƚŚĞǀĞƌLJƚŚŝŶŐLJŽƵŶĞĞĚƚŽĐƌĞĂƚĞLJŽƵƌŽǁŶƚĂŝůŽƌĞĚ ƉĂůůĞƚĚĞůŝǀĞƌLJƐLJƐƚĞŵĂŶĚŝŶĐůƵĚĞƐ͗ ͻ&ůĞdždƌƵĐŬĞĂƐLJƉĂůůĞƚǀĞŚŝĐůĞƐ ͻŽŶƚƌŽůĞŶƚĞƌ ͻ'ƵŝĚĞƉĂƚŚůĂƐĞƌƚĂƌŐĞƚƐ ͻtŝƌĞůĞƐƐĐĂůůͬĚŝƐƉĂƚĐŚƐƚĂƟŽŶƐ ͲĂƵƚŽŵĂƟĐĂůůLJŵŽǀĞƐƉĂůůĞƚƐ ͲƌĞƉŽƌƟŶŐ͕ƚƌĂĸĐĐŽŶƚƌŽů ͲŐƵŝĚĞǀĞŚŝĐůĞƐĂůŽŶŐƉĂƚŚ ͲƚŽĚŝƌĞĐƚƉĂůůĞƚĚĞůŝǀĞƌLJĚĞƐƟŶĂƟŽŶƐ dŚĞŬŝƚŝƐƉŽƌƚĂďůĞĂŶĚƌĞͲƵƐĂďůĞĂŶĚĐĂŶďĞŵŽǀĞĚŽƌƌĞĐŽŶĮŐƵƌĞĚĂƐLJŽƵƌ ƌĞƋƵŝƌĞŵĞŶƚƐĐŚĂŶŐĞ͘ Learn more about FlexTruck easy - the affordable replacement for manually operated fork trucks. Visit www.dematic.com/AGV or contact us at [email protected] or 1-877-725-7500. UP FRONT BREAKING NEWS YOU SHOULD KNOW Honeywell completes acquisition of Intermec HONEYWELL ANNOUNCED it has completed its acquisition of Intermec, a leading provider of mobile computing, RFID, voice-enabled workflow and data-collection solutions, and printing solutions. Honeywell announced its intent to acquire Intermec in December 2012, in an all-cash transaction valued at approximately $600 million. “The acquisition of Intermec will add innovative products and solutions, as well as deep engineering expertise and a broad global sales channel that further demonstrates our commitment to provide our customers an increasing array of Manufacturing employees confident about career opportunities THE RANDSTAD MANUFACTURING Employee Confidence Index increased 0.9 points to 51.9 in the second quarter of 2013. In addition, 44% of manufacturing workers say they are likely to look for a new job in the next 12 months, rising 18% from the previous quarter. “Workers have a real sense of optimism about the number of career opportunities,” said Phyllis Finley, executive vice president at Randstad U.S. “Figures this high have not been reported since well before the 2008 recession.” The number of manufacturing workers who believe more jobs are available rose from 21% to 28%. Yet, fewer employees are confident in the future of their employers at 47%, down from 53%. “Given this environment,” said Finley, “employers need to deploy targeted engagement strategies that keep talent from taking other attractive offers.” innovative technologies in the highly attractive AIDC industry,” said John Waldron, president of Honeywell Scanning & Mobility. Intermec will be integrated with Honeywell Scanning & Mobility, within the company’s Automation and Control Solutions business. MHI forecasts 7% growth of materials handling equipment new orders for 2013 MATERIALS HANDLING EQUIPMENT orders are forecasted to grow 7% in 2013 and 11% or more in 2014, according to the latest Material Handling Equipment Manufacturing Forecast (MHEM) released by MHI, the Material Handling Industry (MHI). Projections for both orders and shipments in 2013 and 2014 have been revised upward since May’s MHEM. “The fundamentals for solid growth in the U.S. economy are in place for 2014 and 2015,” said Hal Vandiver, MHI executive consultant. “Risks certainly remain, but these risks are not new.” In addition, materials handling equipment shipments are forecasted to grow 5% in 2013 and 10.8% in 2014. Domestic demand (shipments plus imports less exports) are estimated to grow 5.2% in 2013 and just more than 11% in 2014. Identec and Savi expand reach with partnership IDENTEC SOLUTIONS and Savi Technology announced they have entered a worldwide mutual reseller agreement. Both companies have been leaders in the use of real-time wireless identification, location and sensor technologies and the multi-year agreement strengthens both companies’ sales efforts by leveraging market and geographic synergies. Savi pioneered the ISO 18000-7 mmh.com RFID protocol used by the U.S. Department of Defense for logistics tracking of assets and has a strong footprint within that market. Identec has pioneered the development of Intelligent Long Range (ILR) active RFID technology used in the maritime, oil and gas, and industrial sectors. The agreement helps Savi gain greater adoption in commercial markets, while giving Identec greater traction in defense opportunities. The agreement will also help each company gain a greater presence geographically, leveraging Identec’s strong presence in Europe with Savi’s established base in the U.S. M O D E R N M AT E R I A L S H A N D L I N G / O C T O B E R 2013 3 Free with every Yale lift truck: ® YALE PEOPLE. With a Yale lift truck, you get more than a truck. You get the full resources of a PRODUCTS PEOPLE PRODUCTIVITY 13YLE7194 YALE.COM global manufacturer, along with the support of a local, independent dealer. Our dealers average over 27 years of experience, selling trucks that are supported with factory-backed service. Buy a Yale lift truck, get the Yale team. VOL. 68, NO. 10 ® PRODUCTIVITY SOLUTIONS FOR DISTRIBUTION, WAREHOUSING AND MANUFACTURING Mimi Curry, chief operating officer, Dansko JEFF FUSCO,/GETTY IMAGES COVER STORY SYSTEM REPORT 16 Dansko: Distinctive distribution 60 seconds with Richa Gupta, VDC Research When Dansko designed a new distribution center, it went for efficiency, growth and a system as unique as its brand. 20 Optimized storage and fast picking CHRIS LEWIS In Dansko’s new 200,000-square-foot distribution center, conventional full case picking and mobile robotic split case picking come together for an efficient, ergonomic and unique solution. FEATURES BIG PICTURE 22 The big picture on Big Data It’s early in the game, but the materials handling industry is looking at new ways to use Big Data to maintain equipment, deliver services and manage processes. DEPARTMENTS & COLUMNS 3/ Upfront 7/ This month in Modern 12/ Lift Truck Tips: Operator training 14/ Packaging Corner: Alternative materials 44/ Supplement: Warehouses/DCs 54/ Focus On: Conveyor and sortation 60/ Product Showcase 66/ 60 seconds with... EQUIPMENT REPORT 30 Robotics: Ready for warehouse prime time NEWS As customers navigate an increasingly capable array of robotic hardware and software, they are learning that results are not automatic. SPECIAL REPORT 38 Top 20 Automatic data collection suppliers 9/ CEMA members express concern over decline in first half numbers 10/ Finelite wins Excellence in Reusable Packaging Award 10/ New study projects world demand for packaging machinery to 2017 The ADC market grew incrementally in 2012 amid changing customer interests and stiff competition. 11/ TZA and Intermec partner to combine mobile workflow computing with LMS PRODUCTIVITY SOLUTION 42 Low-speed fans accelerate production Air currents provide the expected benefit to worker comfort and a surprise benefit to the manufacturing process. 43 LED lighting eliminates maintenance headaches Long-lasting bulbs provide energy-efficient light in workshops and bulk storage. mmh.com Modern Materials Handling® (ISSN 0026-8038) is published monthly by Peerless Media, LLC, a Division of EH Publishing, Inc., 111 Speen St, Suite 200, Framingham, MA 01701. Annual subscription rates for non-qualified subscribers: USA $119, Canada $159, Other International $249. Single copies are available for $20.00. Send all subscription inquiries to Modern Materials Handling, 111 Speen Street, Suite 200, Framingham, MA 01701 USA. Periodicals postage paid at Framingham, MA and additional mailing offices. POSTMASTER: Send address changes to: Modern Materials Handling, PO Box 1496 Framingham MA 01701-1496. Reproduction of this magazine in whole or part without written permission of the publisher is prohibited. All rights reserved. ©2013 Peerless Media, LLC. M O D E R N M AT E R I A L S H A N D L I N G / O C T O B E R 2013 5 MOVING YOU FURTHER New standard of big forklift truck. Excellent power and performance makes your business more profitable. Safety and durability are priorities in design of the equipment, An ideal arrangement of component parts ensures easy access and convenience for maintenance. A design based on human engineering relieves fatigue and increases operator's efficiency. HYUNDAI Forklift trucks are made to meet your needs. Head Office Tel. 82-2-746-4638, 4609 / E-mail. [email protected] Istanbul office Tel. 90-212-290-2860 / E-mail. [email protected] Dubai Office Tel. 971-4-425-7995 / E-mail. [email protected] Moscow Office Tel. 7-495-258-1381 / E-mail. [email protected] THIS MONTH IN ® EDITORIAL OFFICES MODERN MICHAEL LEVANS 111 Speen Street, Suite 200 Framingham, MA 01701-2000 (800) 375-8015 GROUP EDITORIAL DIRECTOR Michael Levans GROUP EDITORIAL DIRECTOR [email protected] Bob Trebilcock EXECUTIVE EDITOR [email protected] Noël P. Bodenburg EXECUTIVE MANAGING EDITOR [email protected] Josh Bond ASSOCIATE EDITOR [email protected] Sara Pearson Specter EDITOR AT LARGE [email protected] Roberto Michel EDITOR AT LARGE [email protected] Jeff Berman GROUP NEWS EDITOR [email protected] Mike Roach CREATIVE DIRECTOR [email protected] Wendy DelCampo ART DIRECTOR [email protected] Daniel Guidera ILLUSTRATION [email protected] Brian Ceraolo GROUP PUBLISHER [email protected] PEERLESS MEDIA, LLC www.peerlessmedia.com Kenneth Moyes PRESIDENT AND CEO EH PUBLISHING, INC. Brian Ceraolo PUBLISHER AND PRESIDENT PEERLESS MEDIA, LLC MAGAZINE SUBSCRIPTIONS Start, renew or update your FREE magazine subscription at www.mmh.com/subscribe. Contact customer service at: Web: www.mmh.com/subscribe Email: [email protected] Phone: 1-800-598-6067 Mail: Peerless Media P.O. Box 1496 Framingham, MA 01701 For reprints and permissions, contact The YGS Group at 800-501-9571 x100 or [email protected]. Robotics: Entering Phase 2 C orrect me if I’m wrong, but it seems as if the robotics revolution is moving along at a methodical—dare I say healthy—pace in terms of application inside the warehouse and distribution center. From what we’re hearing and seeing, Modern readers are keeping an open mind, learning about the technology’s capabilities at trade events, digesting success stories from early adopters, and considering how the technology can be applied to improve inventory management, fill orders quickly and efficiently, and automate strenuous tasks to improve worker quality of life. Instead of rushing to meet the touted “game-changing” technology, the market appears to have embraced a more disciplined approach this time around, perhaps still feeling the sting of an earlier burn. This month in Modern, we offer two must-read articles if you find yourself in the midst of that fact-gathering journey toward applying robotics. To start, I suggest flipping to page 30 where associate editor Josh Bond offers a terrific, 30,000-foot view of the state of robotic hardware and software development and how it’s becoming increasingly more capable of adding value inside the four walls. According to Bond, the cautious, somewhat skeptical approach to robotics in materials handling has had much to do with its consistent acceptance in the market. “In warehouse and DC management, we seem to have moved out of Phase 1, where we were wowed by the bleeding edge,” says Bond. “The majority of my sources believe we have entered into Phase 2, where the technology’s capabilities will be expanding and gaining even more acceptance as adopters continue to push the envelope— and that’s a great place to be.” If you’re keen to take the leap and further validate Phase 2, Bond’s article will certainly walk you through the necessary steps to assess your specific need and then help you pinpoint the best technology to fill it. According to Bond, one of the biggest challenges may be re-engineering your processes upstream and downstream from the robotics application—something that can be overlooked in the early stages if your not strategic in your planning. No one will say that shoe designer and distributor Dansko dropped the ball on its robotics strategy. On page 16, executive editor Bob Trebilcock takes us inside the company’s new 200,000-square-foot DC in West Grove, Pa., where it has installed a mobile picking system for split case orders instead of a conventional pick module. Today, the robots deliver inventory goodsto-person were associates pick items for as many as six orders at a time—a solution that has cut five to six miles a day of walking per employee. “When they were planning their new DC they wanted to improve customer service as well as the quality of work life for their employee-owners,” says Trebilcock. “They’re now shipping the highest volumes in their history, they’ve maximized their order picking, they’re meeting and beating their customer service requirements, and they’ve reduced the stress levels of their most valuable resources.” ENEWSLETTER SUBSCRIPTIONS Sign up or manage your FREE eNewsletter subscriptions at www.mmh.com/enewsletters. Official Publication of Member www.peerlessmedia.com mmh.com Member of Winner Jesse H. Neal Certificates of Merit for Journalistic Excellence M O D E R N M AT E R I A L S H A N D L I N G / O C T O B E R 2013 7 Follow Modern Online facebook.com/mmhmagazine Twitter | @modernmhmag Web | mmh.com AUTOMATION CEMA members express cautious concern over decline in first half figures FORECAST FOR GROWTH REVISED TO SLIGHT CONTRACTION AS BULK CONVEYOR SALES DIP. BY JOSH BOND, ASSOCIATE EDITOR EXECUTIVES REPRESENTING members of the Conveyor Equipment Manufacturers Association (CEMA) expressed cautious concern at their recent Fall Meeting, following a softening of the market after consecutive record years. Bob Reinfried, executive vice president of CEMA, recently told Modern in an interview that as a result of this softening, the updated forecast is for a 2% decrease in 2013 shipments, amended downward from the March 2013 forecast of a 5% increase. “We were using the info available to us in March, and we find that there is still some strength on the unit handling side even as bulk numbers drop,” Reinfried said. In fact, in the first six months of 2013 unit handling orders were up 8.17% and shipments were up 12.2% over the same period in 2012. Reinfried expects unit handling to continue to grow through 2013. In the bulk conveying area, orders were down 16.76% and shipments were down 16.56%. mmh.com CEMA historical figures “That said, some members at the meeting felt we might still be positive overall by the end of the year, so 2% is a conservative estimate,” Reinfried said. “And, 2% off a record is not a bad year. Things are just leveling off. I don’t believe there was anyone who thought we could see sales continue at those unprecedented levels.” CEMA reports that overall industry orders (bookings) for the first six months of 2013 decreased 3.72% compared to the same period in 2012, with total orders of $5.21 billion. Industry billed sales (shipments) for the first six months of 2013 decreased 1.72% compared to the same period in 2012, with total shipments of $5.09 billion. CEMA tracks new orders and shipped sales volume in nine classes of unit handling equipment and four classes of bulk handling equipment. Founded in 1933, CEMA is the trade association of 127 leading North American conveyor equipment manufacturers and engineering firms. (Numbers are from the fall of each year) 2008 Orders: 3.87 billion Shipments: 3.89 billion, down 3.3% W 2009 Orders: 2.89 billion Shipments: 3.18 billion, down 18.8% W 2010 Orders: 3.09 billion Shipments: 3.46 billion, up 19.6% V 2011 Orders: 4.58 billion, up 38.28% V Shipments: 4.13 billion, up 39.51% V 2012 Orders: 5.46 billion, up 22.79% V Shipments: 5.22 billion, up 30.37% V 2013 Orders: $5.21 billion, down 3.72% W Shipments: $5.09 billion, down 1.72% W Source: CEMA, cemanet.org After the downturn stripped nearly a billion dollars from the conveyor market, it recovered with consecutive record years. M O D E R N M AT E R I A L S H A N D L I N G / O C T O B E R 2013 9 SUSTAINABILITY Finelite wins Excellence in Reusable Packaging Award FINELITE IS THE WINNER of the Reusable Packaging Association’s second annual Excellence in Reusable Packaging Award. The winner was announced and the award was presented at Pack Expo in Las Vegas last month. Finelite designs and manufactures high performance, environmentally sustainable lighting solutions and products for commercial, educational and healthcare facilities. The company makes pervasive use of many types of reusables for storing, handling and shipping parts and materials, including tarps, straight-wall stackable plastic crates, plastic collapsible containers and trays. By using reusables, Finelite has achieved: • 53% ($9,100) cost savings by replacing shrink-wrap with reusable tarps • 40% ($8,400) material cost savings and 130 hours of labor by replacing corrugated boxes with reusable/collapsible bulk containers and straight-wall crates • $10,800 cost savings in packaging material and 350 hours of labor saved • eliminated 436 miles/6,000 pounds of plastic shrink-wrap • eliminated 14,700 pounds of corrugated cartons • eliminated 4,200 pounds of bubble wrap. Because both the containers and crates are stackable, vertical storage of material frees up valuable real estate. The volume of each straight wall crate is used in its entirety and enables 20% more material to be packaged when compared to the previous corrugated box packaging. Empty containers are collapsed, allowing for efficient storage. “We will break even on our initial investment of reusable systems within two years, and then the savings continue to accrue long after that,” said Ana Koo, industrial engineer at Finelite. “Finelite demonstrates the innovation of reusable suppliers,” said Robert Engle, chairman of the RPA Board and CEO of Otto Environmental Systems North America. “No matter what the size, complexity or material of the product being From left: Robert Engle, chairman of the RPA Board; Dean Mayes, director of manufacturing for Finelite; Ana Koo, industrial engineer for Finelite; Cindy Doman, recipient of the last year’s award for Herman Miller. 10 O C T O B E R 2 0 1 3 / M O D E R N M AT E R I A L S H A N D L I N G handled, reusable suppliers can develop right-fit reusable systems that protect products, enable efficiencies in materials handling and deliver cost savings.” PACKAGING New study projects world demand for packaging machinery to 2017 GROWTH IN WORLDWIDE demand for packaging machinery is expected to climb at a 4.6% annual pace through 2017 to $41.8 billion, according to a recently released study by The Freedonia Group. The study analyzes the currently $33.4 billion world packaging machinery industry. It presents historical demand data for 2002, 2007 and 2012, and forecasts for 2017 and 2022 by machinery type, market, world region, and for 31 countries. The U.S. currently accounts for nearly 17% of world demand, but will be surpassed by China before 2017, according to the study. The study suggests that an improved business climate—which will be reflected in expanding fixed investment spending, manufacturing output and packaging demand—will drive increases in equipment sales through 2017. Machines used in the packaging of chemicals, pharmaceuticals and personal care products will post the fastest sales gains in percentage terms. Purchases of packaged pharmaceuticals and consumer goods—and associated equipment demand—will be boosted by rising living standards in developing nations. Food manufacturing is the largest market for packaging equipment, accounting for about 40% of total sales. Global demand for labeling and coding equipment is forecast to increase at a 5.5% annual rate through 2017 to $6.3 billion, an improvement over the 2007-2012 performance and the mmh.com RIDG-U-RAK Packaging automation continues to post some of the fastest sales gains. fastest pace of advance of any major product type. Sales growth will be driven by expanding consumption of labelintensive nondurable goods, including convenience and singleserving food items, and by a rising need for shippers to accurately track items for safety and security reasons— especially in the food, beverage and pharmaceutical industries. MOBILITY TZA and Intermec partner to combine mobile workflow computing with LMS TZA, A TECHNOLOGY-ENABLED company specializing in the optimization of enterprise labor performance and operational effectiveness, announced that it has been selected by Intermec to join its Independent Software Vendor (ISV) partner program. TZA will provide integrated solutions for both new and existing customers by combining its ProTrack Enterprise Labor Management Solution with Intermec’s mobile workflow computing solutions. The combination is designed to accelerate workforce productivity improvements and reduce costs across the supply chain, including distribution, manufacturing, point of delivery and more. “Many ProTrack customers are expanding the use of innovative, mobile technologies to optimize labor productivity across their supply chain,” said Steve Simmerman, senior vice president of business development at TZA. “Integrating ProTrack’s advanced labor management capabilities and Intermec’s leading mobile computing, imaging, printing, software and services solutions is a powerful combination for our customers looking to improve workforce performance, lower cost and streamline work processes.” ”Intermec has a long history of leadership in supply chain mobile computing solutions,” said Andy Stento, Intermec’s senior director of global alliances. “We are excited to add the capability of TZA’s ProTrack to complement our Vocollect voice, imaging applications, and best-in-class rugged mobile computing and printing solutions. The combination of our respective solutions and our mutually consultative approach will significantly improve our customers’ bottom line workforce performance and cost control.” 䡺 mmh.com Delivered! “...we were under pressure to have all of our 32,000 pallet positions of rack operational. RIDG-U-RAK really delivered... on-time and on-budget, and the way the rack system fit together was very impressive...” Kirk Hill General Manager, Roberts Warehousing Project: Roberts Warehousing • 1.8 million Pounds of Pallet Rack • 32,000 Pallet Positions • Double Deep Selective • Slotted System • On-Time/On-Budget • Superior Quality... Fit and Finish Read more at ridgurak.com/Roberts The most TRUSTED name in Rack! Visit ridgurak.com or Call Toll Free: 1-866-479-7225 Selective Pallet Rack • Drive-In • Push-Back Flow • Pick Modules • Cantilever • Stacker Cranes Roll-Out Shelving • Seismic Base Isolation LIFT TRUCK TIPS Operator training keeps small errors from piling up An expert identifies some tell-tale signs that a training program might be missing the mark. By Josh Bond, Associate Editor O perator training programs often give the impression of being effective. It is only when something goes wrong that the shortcomings of the program become apparent. But it does not have to be difficult to quantify an operator’s preparedness, safety habits and productivity. Wayne Wilde, field technical sales officer for UniCarriers, says the first step is to establish policies for the use of equipment and the handling of loads. For instance, what are the policies for handling liquid versus solid loads, or the outdoor use of electric lift trucks? “If a manager says someone is breaking the rules, he ought to be able to point to the rule in question,” says Wilde. “Often I ask about policies for materials handling and forklift operation and I get a ‘deer in the headlights’ look.” When developing policies, fleet owners don’t have to reinvent the wheel. The Industrial Truck Standards Development Foundation (ITSDF) standard B56 is a free download and contains a user section that outlines correct operating practices. This can serve as useful supplement to a training program. Damage to property and product is a clear warning sign that operator training is lacking. “If they aren’t tracking that revenue loss, they should be,” Wilde says. “As business has picked up, the No. 1 concern is getting product out the door, and some of these losses are seen as simply a cost of doing business. But they are easily preventable and trackable.” To create a culture of accountability, near-misses should also be tracked by operators and nearby pedestrians. 12 O C T O B E R 2 0 1 3 / M O D E R N M AT E R I A L S H A N D L I N G “Those complaints must be collected, documented and acted upon because that can be a huge liability,” says Wilde. Bad habits can quickly emerge around things as routine as a battery change. Productivity will suffer if an operator runs a battery to empty in the middle of a shift, and the same goes for failure to change an LP tank on an internal combustion lift truck. “This goes back to training and what they’re supposed to be looking for before that happens,” Wilde says. For those who train to a kit or something they found online, it is critical to be sure that a practical component is part of any training program. There are no shortcuts that can replace real-world training on the lift truck, says Wilde. It is also important to standardize the training agenda so that all trainers and operators are on the same page. “OSHA will ask about this,” Wilde says. “Lots of people have a training book on the shelf, but the trainers are not sure where that book is.” With policies and a standard agenda in place, an organization should then review the program on a regular basis. “After a year of developing this, you should check to make sure it’s working,” says Wilde, who recommends customers use up-to-date resources from the lift truck manufacturer and give employees and managers input into training and policy development. “Nobody but the owner of the forklift is responsible for approving an operator.” Josh Bond is Modern’s associate editor and can be reached at [email protected] mmh.com LET THERE BE WORK. LET THERE BE BLUE COLLARS AND STEEL TOES. LET SWEAT-SOAKED BROWS AND BACKBREAKING FORTITUDE BE THE FUEL THAT PUTS FOOD ON OUR TABLES, ROOFS OVER OUR HEADS, AND FRESHMEN IN COLLEGE. MAY OUR WORKING DAYS FOREVER END DRAINED, BUT ACCOMPLISHED. AND MAY WE GREET EACH DAY WORTHY FOR THE WORK AHEAD. WRANGLER WORKWEAR is a trademark of Wrangler Apparel Corp. and is used under license. WranglerWorkwear.com PACKAGING CORNER No hallucination: Mushrooms form basis of protective packaging Mycelium offers an alternative to non-recyclable foam packaging. By Sara Pearson Specter, Editor at Large W hile there’s been ongoing interest in finding sustainable, molded-cushion packaging solutions among corporations across a variety of industries, it would be a strange trip indeed to think that any would willingly pay more for product protection or accept a decrease in performance. So when Sealed Air unveiled Restore Mushroom Packaging last year—offered as an alternative to non-recyclable, molded expanded polystyrene (EPS) foam packaging—the company felt it had hit “the sustainability trifecta,” says Tim McInerney, sustainable solutions business manager. “Restore Mushroom Packaging is made from rapidly renewable raw materials that are all natural and completely home compostable,” McInerney says. “Plus, it protects products through the shipping cycle just as well as traditional materials, and it doesn’t come with a price penalty. It’s affordable for companies to use in their operation.” Restore uses mycelium. Not familiar with that ingredient? It’s the vegetative part of a fungus, commonly found in mushroom roots. And, says McInerney, it grows into seriously strong packaging. The mycelium is mixed with regionally sourced, nonfood agricultural byproducts, such as corn stalks that would otherwise be left in the field after harvest. The resulting mixture fills custom, thermoformed trays. The company engineers the forms to create the custom protective packaging shapes that best protect the product during handling. 14 O C T O B E R 2 0 1 3 / M O D E R N M AT E R I A L S H A N D L I N G “The mycelium grows and binds all the other natural ingredients together into a solid cushion in the shape of the mold,” McInerney says. “Our engineers design, develop and test the cushions and their construction in accordance with International Safe Transit Association protocols and standards. This process helps us determine the best way to maximize the material’s performance and while using less of it—which is another goal for sustainability.” The mixture grows into the final shape in just a few days without added heat, light or pressure. Once it reaches the desired form, a lowenergy, low-heat treatment process is applied to cease the material’s growth. In use, Restore Mushroom Packaging is completely inert, says McInerney. “It behaves much like corrugated packaging—except that it’s highly flame-retardant as a natural property of the material,” he adds. “And, because the material naturally has anti-static properties, it’s ideal for computers and electronics.” Sara Pearson Specter is an editor at large with Modern and can be reached at [email protected]. mmh.com MODERN system report Dansko: Distinctive distribution When Dansko designed a new distribution center, it went for efficiency, growth and a system as unique as its brand. By Bob Trebilcock, Executive Editor S ay the words “distribution center” and adjectives like different, unique and distinctive aren’t the first descriptors that spring to mind. Instead, we use terms like efficient, cost-effective and lowest cost per touch—terms that could just as easily describe a table saw. A DC, after all, is a tool to manage inventory and fill orders as efficiently as possible. Efficiency was important to Dansko LLC, a designer and distributor known for its comfortable and stylish shoes, when it designed a new 200,000-square-foot distribution center in West Grove, Pa., but so was the work environment. As an employee-owned company, or ESOP, improving the quality of life for associates who are also owners was at the top of the list. “When we began thinking about a new DC, we wanted to provide better service to our customers and create a better quality of life for our employee-owners,” says Mimi Curry, Dansko’s chief operating officer. However, those weren’t enough. Dansko wanted a solution that would set it apart. “We consider ourselves a unique company,” says Curry. “We could have installed a picking mezzanine to handle our order fulfillment. However, we wanted a distinctive solution that 16 O C T O B E R 2 0 1 3 / M O D E R N M AT E R I A L S H A N D L I N G PHOTOGRAPHY BY JEFF FUSCO, GETTY IMAGES reflects who we are as a company.” Working with a consultant and systems integrator (enVista, envistacorp.com), Dansko developed a solution that optimized storage and brought in a sophisticated warehouse control system (WCS) for its conveyor and sortation system. But, it also included a mobile robotic picking system for split case orders instead of a conventional pick module. The robots deliver inventory to goods-to-person workstations where associates pick items for as many as six orders at a time. The solution is efficient. It also significantly reduces the amount of walking required during a shift, improving the quality of life. What’s more, it allowed Dansko to put its own distinctive stamp on the system. Nearly a year after going live, Dankso is shipping some of the highest volume of shoes in its history while simultaneously improving customer service levels. “In the past, if you called me to place a rush order, I’d tell you that I was five to seven days behind,” says Curry. “Now, I can get a rush order out the door today—without stress.” And, Dansko’s employee-owners have embraced the technology. “They have stepped up to the plate, taken mmh.com Dansko chose mobile robots because they were both efficient and a reflection of the company’s unique brand, says Mimi Curry, chief operating officer. ownership of the system, and care about what’s happening in the facility,” she says. “When they ask me why we’re doing something a certain way, I know they have an idea on how to improve it.” Getting the right DC fit Dansko got its start when wife and husband team Mandy Cabot and Peter Kjellerup went on a horse buying trip to Denmark. They were searching for horses, but instead found a clog in a tiny shop in Europe that made the perfect barn shoe. It was also the most comfortable shoe the couple had ever worn. Back in the U.S., they shared the find with their friends, who suggested the clogs to their friends. With that, a shoe company was born. Dansko was incorporated in 1990 and began shipping to retailers in 1991. There have been a number of milestones along the way. In 1992, the company was awarded its first seal of acceptance by the American Podiatric Medical Association. In 1999, Dansko was included in Inc. magammh.com M O D E R N M AT E R I A L S H A N D L I N G / O C T O B E R 2013 17 MODERN system report nies: Its shoes may be known for comfort, but its DC was a tight fit for its operations. The company ships product to stores such as Nordstrom by truckloads and also ships product to e-commerce consumers with FedEx and UPS. “We do a lot of split case picking,” says Curry. “For some of the bigger department stores, we pack the orders by store, including split cases, and send full truckloads to a distribution center where they are sorted and redistributed. We do small orders that may be just a pair or two of any given style for the small retailers that are replenishing their stocks.” In 2009, Dansko first looked at retrofitting its existing facility. That was a temporary solution at best: Processes could be made more efficient, but it still wouldn’t accommodate growth. Instead, the company bought land near its corporate office. The intent was to build a state-of-the-art facility for full and split case picking that would take full advantage of the size of the lot. “Instead of starting small and adding onto a building in the future, we wanted to put up the maximum size building we could build and then grow into it,” Curry says. “The lot would accommodate 200,000 square feet. At one point in 2009, the company put a moratorium on opening new accounts because it couldn’t fill orders in a timely and profitable fashion. “Space was a major concern,” says Curry. At the time of the moratorium, Dansko was filling orders from an 80,000-square-foot distribution center. In addition, inventory was stored at two smaller facilities about 20 miles away and in 15 trailers in the lot. “We looked like a parking lot for freight forwarders,” Curry says. Processes were labor intensive. Although the facility used a conveyor system for some movement, order selectors were walking 5 to 8 miles a day to fill orders in a facility that got very hot in the summer. That was no way to treat owners. Bringing in robots The first design proposed by the consultant included pallet rack and case storage, and a conveyor and sortation system to handle flow and methodologies for full and split case picking. The latter would have been handled in a conventional pick module. That was the sticking point. “We loved the full case pull solution, the conveyor and the rack system,” Curry says. “But, we wanted to see what else was available besides a conventional pick module.” Part of that was due to the uneven flow of orders through the facility, based on the introduction of new products and seasonal highs and lows. But part was also due to the company’s personality. “We consider ourselves a unique company,” Curry says. “We loved the idea of Kiva’s mobile robots and asked them to talk to us.” While Dansko was game to implement robotics, there were challenges. For one, the solution was designed to optimize direct-to-consumer order fulfillment. It had never been applied to a wholesale operation that also included value-added services and specialized labeling between the picking and ship- Order picking lift trucks are used for carton putaway and picking (top left). Below, an associate picks replenishment orders from a mobile robot (bottom right). zine’s list of the 500 fastest-growing privately held companies. In 2002, it posted 46% growth, sold its millionth pair of shoes and launched the Dankso Foundation to facilitate charitable giving. In 2005, it launched an Employee Stock Ownership Program to celebrate the company’s 15th anniversary. Nearly 25 years after its founding, Dansko is 100% employee owned. In addition to its legendary clogs, it offers a selection of footwear that includes heels, boots, sandals, wedges and flats. “Our shoes are known for comfort and style,” says Curry. “Once you put them on in the morning, you don’t think about them for the rest of the day.” Dansko’s success led to a problem all too familiar to fast-growing compa18 O C T O B E R 2 0 1 3 / M O D E R N M AT E R I A L S H A N D L I N G mmh.com MODERN system report The units are stored in a central area prior to delivery to a goods-to-person workstation for picking. ping areas. “Kiva is a fast process. It maximizes how many pairs of shoes you can pull in an hour and send to the shipping doors,” says Curry, adding that the system can look at a group of orders and tell Dankso how long it will take to get the work done. “However, we don’t go directly from picking to shipping.” In a typical Kiva solution, shelving units, known as pods, store inventory and hold shipping cartons. Mobile robots deliver pods with inventory to a picking station, where associates are directed by lights to pick items from one pod and place them in a shipping container on another pod. When all the items for an order have been picked, the pod is delivered to a conveyor induction station and the containers go into a trailer for shipping. However, in a wholesale distribution business like Dansko’s, orders often have to be customized to meet the retail customer’s requirements before they can be shipped. To address those differences, Dansko designed a two-part process. The first is a goods-to-person order fulfillment process. Pods deliver inventory to a tilted work table adjacent to a belt conveyor. The work table can hold up to six shipping cartons at one time, representing six orders. When the pod arrives, an associate may be directed to pull a case with eight pairs of shoes. Those pairs, in turn, will be distributed among the six orders on the work table. The process repeats until all the items required from that pod have been picked. Then, the next pod is delivered to the work table. Once all of the product for an order has been pulled, shipping cartons are pushed onto the takeaway conveyor, which delivers them to a processing area on the second level of the building. On the conveyor, a license plate bar code label is automatically scanned and the case is sorted to one of the processing lanes. When it arrives at a workstation, the associate scans the label. Based on that scan, the system directs the associate on how to complete the order for shipping. Those steps may include applying a UCC shipping label to the carton; applying a company logo to a blank box for a drop shipment or adding paperwork to the order. “The process allows us to maximize order picking and still meet our customer service requirements,” says Curry. “It’s all done very quickly.” Most importantly, Curry adds, the solution addresses the quality of life issue that was so important. That is because the work is brought to the associates rather than them walking through the facility to pick items. Although some employees were skeptical at first, they have embraced the robots. Shelving units are replenished with inventory by associates. mmh.com M O D E R N M AT E R I A L S H A N D L I N G / O C T O B E R R 2013 19 MODERN system report Orders are prepared for shipment in a value-added services area. “Early on, one of my employees told me this system would never work,” Curry says. “A few months into the operation, I asked her how everything was going. She told me that for the first time, she had the energy to get down on the floor and play with her grandchildren after work. She was tired, but not exhausted.” Employee ownership is key As an ESOP, keeping employees engaged in the process was an important consideration. According to Curry, employees have not only adapted to new processes, they have taken ownership of them. “Moving into the new building, we had to change most of our operations with little time for training,” Curry says. “We shut the doors on one building on a Friday and opened in the new building on a Monday. We assigned people to their area of responsibility and asked for their help in setting up the processes.” Eight months later, she adds, many of those processes have changed—for the better—as employees suggest ways to improve their work. One example involved a charge back issue Dansko had with one customer. Dansko was required to put bill of lading numbers on the UCC label. Associates were misreading the label Optimized storage and fast picking In Dansko’s new 200,000-square-foot distribution center, conventional full case picking and mobile robotic split case picking come together for an efficient, ergonomic and unique solution. eceiving: When containers arrive at the receiving dock (1), cases are unloaded onto a conveyor and delivered to a quality assurance and staging area (2). Once the cases are opened and the contents verified, they are scanned by an inventory control associate and palletized 28 cases to a pallet. A license plate bar code label is applied and completed pallets are staged for putaway into storage. Storage: The warehouse management system (WMS) determines if the R 20 O C T O B E R Dansko LLC, West Grove, Pa. SIZE: 200,000 square feet PRODUCTS: Shoes and promotional items SKUs: 4,000 active SKUs THROUGHPUT: 1,500 cartons per day, which equals 18,000 to 20,000 pairs of shoes per day EMPLOYEES: 70 SHIFTS PER DAY/DAYS PER WEEK: 1.5 shifts, 5 days per week. product will be sent to reserve storage (3) or is needed to replenish the mobile robot Kiva picking system (5). • Reserve storage: Storage in the reserve area (3) is not directed by the WMS. Instead, an associate scans a pallet in the staging area, chooses an open storage location in the pallet rack and then scans the location bar code on the rack to confirm the storage location and completion of the task. The pallet is now available in the WMS. Some items are stored in a slow-moving stor- 2 0 1 3 / M O D E R N M AT E R I A L S H A N D L I N G and putting the wrong shoes on some pallets. “We sat down as a team and came up with a new idea,” Curry says. “We now apply a separate bill of lading that is larger than the UCC label and easy to read. The customer doesn’t care as long as the UCC can still be read by their system.” The system went live at the end of 2012. As of this past August, Dansko is meeting its customer service requirements, filling orders in a timely fashion and taking on new accounts. “With a new warehouse control system and Kiva, our customer service representatives know where we are in the order fulfillment process and can tell their customers with confidence that a shipment will go out on a truck today,” says Curry. “We’re satisfying our customers. We’re satisfying our employees who are also our owners. We’re positioned for growth,” she adds. “And, we’ve greatly reduced the level of stress.” That’s a combination that’s as comfortable as a pair of Dansko shoes. age and picking area (4). Mobile robotic picking system: Pallets with product for the Kiva picking system (5) are delivered to a replenishment station (6) and dropped onto an accumulation conveyor. An operator scans the bar code label on a pallet and the label on a case. The operator then places an electronic puck on the case that communicates with the Kiva system. The system sends the appropriate storage pod for that case. When the pod arrives, a laser light indicates which mmh.com MODERN system report shelf the case should be placed on System suppliers for storage. The operator confirms Systems integrator and warehouse control the task by pressing a button on the system: enVista, envistacorp.com pod. The inventory is now available Picking system: Kiva Systems, kivasystems.com in the WMS. Conveyor/sortation: Hytrol, hytrol.com Picking: Just as there are two ERP: Microsoft Dynamics (Navision), microsoft. storage processes, there are also two picking processes: One for full com/dynamics/en/gulf/products/nav-overview. aspx case picking from the reserve storWMS: Lanham Associates, lanhamassoc.com age area (3) and another for split Lift trucks: Crown, crown.com case picking from the Kiva picking system (5). Mobile computing and bar code scanning: Motorola Solutions, motorolasolutions.com • Full case picking: Pick tickets with storage locations for the cases Rack: REB Storage Systems, rebsteel.com required for an order are distributed to order selectors. Cases are picked to a pallet from the reserve storage area • Mobile robotic picking sys(3) and are then dropped at an induc- tem: Orders for mixed cases are filled tion station (7) for a spiral conveyor. The by the Kiva picking system (5). Mobile conveyor transports cases to an order pro- robots bring storage pods to a work stacessing area (8) on the mezzanine. Some tion area (9) where order selectors work items will be picked from the slow-mov- on six orders at a time. Lights point to a ing storage area (4). shelf on the inventory pod while a dis- play indicates how many items are required for the order. Once a shipping case is complete, the order selector places it on a conveyor (10) that will transport it to the mezzanine level for order processing (8). Processing: Once an order is complete, cases are sent to the order processing area on the mezzanine (8) where cartons are finalized with any customer service requirements. Once that is complete, parcel shipments are conveyed (11) to a manifest station (12) where a FedEx or UPS shipping label is applied. Orders that are shipped by truck are automatically taped and then sorted to one of five shipping lanes (13) based on the shipping method. UPS orders are conveyed directly into a trailer (14). FedEx or truck shipments are manually palletized and loaded onto a trailer. 䡺 Slow-moving storage and picking 8 4 Order processing mezzanine Kiva picking system 11 Conveyor system Manifest stations 5 12 3 Reserve storage 9 Kiva workstations Kiva replenishment 6 area 10 Conveyor system Induction 7 14 13 UPS shipping Shipping Quality assurance 2 and staging 1 Receiving mmh.com M O D E R N M AT E R I A L S H A N D L I N G / S E P T E M B E R 2013 21 THE BIG PICTURE Where Business Meets Materials Handling n o e r u t c i p TA g i A b D e h T BIG y str u d in g n li n nd intai s. a ls h ma esse a i o ter ta t proc a a m e he Big D anag t t bu use d m , n e o am ays t ces a g he w w servi t n y i at ne liver l or r a dit e g e E d n e tiv It’s ooki ent, cu e Ex is l ipm k, c u o ilc eq reb bT o yB B 22 O C T O B E R 2 0 1 3 / M O D E R N M AT E R I A L S H A N D L I N G mmh.com I f you think Big Data is all about Big Brother, it’s time to recalibrate your thinking. True, Big Data is all over the news thanks to the National Security Agency. The concept, however, is about more than monitoring hundreds of millions of telephone calls—or billions of status updates and tweets. For our industry, it’s also about looking for new ways to use data to maintain equipment, deliver services and manage order fulfillment processes. After all, information is ubiquitous. As our interview this month with Richa Gupta and her colleagues at VDC Research reveals (Top 20 ADC, p. 38), we are collecting more information, in more ways and from more nodes in the supply chain than ever before. Are we doing much with that data at this point? Maybe not yet, says Gupta, a senior analyst with VDC. However, she adds, “bar codes and other Auto-ID technologies are the first step toward enabling a Big Data strategy because you have to start with data collection.” The challenge is to translate that data into information that can be used for operational decisions or to get more from processes and equipment. The ultimate point isn’t so much Big Data as it is Relevant Data. By all accounts, the materials handling industry is at the early stages in the development of Big Data applications. But it is a topic that a number of industry lead- ers are discussing. Some of that discussion is around initiatives that are here today, such as smart lift trucks, and some of the discussion is around what we might do in the future with the information being collected by data capture technologies, sensors, PLCs and software systems. Here, Modern takes a look at the Big Picture on how a number of industry leaders are approaching Big Data. Crown: The connected lift truck Like other manufacturers, Crown has been installing sensors on its lift trucks for years. Until recently, that information was used as a fleet management tool to track the repair history of a truck or fleet of trucks for a specific customer. Today, Crown is broadening its view. “When we began our telematics program, we looked at the information in a silo,” says Jim Gaskell, director of global insight products. “A customer got a repair and we tracked that information for the dealer. No one thought to look at all of the trucks maintained by that dealer or across dealers.” Now, Gaskell adds, “we’re aggregating and analyzing data from every customer across the planet that has our trucks.” The next step in that equation is to connect the vehicle to the technician who is going to perform service. “If the truck has a problem, it will send an e-mail to notify the service provider that there’s a fault code that needs to be looked at,” Gaskell says. “That allows the technician to bring the parts and tools that will be required for the repair.” By analyzing the fault codes from across Crown’s complete fleet of vehicles, the manufacturer can look for trends and patterns of wear that can be addressed in a design change in the next model. “If you think about it, we’re connecting the truck to the operator, the truck to the technician and now the truck to our design engineers,” Gaskell says. “We know so much more about the truck than we ever knew in the past, including the actual repair costs.” Retail customers transitioning to e-commerce are requesting live data from materials handling systems to track buying patterns. mmh.com M O D E R N M AT E R I A L S H A N D L I N G / O C T O B E R 2013 23 THE BIG PICTURE Where Business Meets Materials Handling Today’s lift trucks use sensors to monitor conditions on the truck and send a fault code to a technician when a component needs service. Intelligrated: Big customers drive Big Data “Conveyors and sorters have become a commodity,” says Greg Cronin, executive vice president of Intelligrated. That doesn’t mean that all conveyor and sortation providers are alike. “The information generated by those systems has become the differentiator because the value is in the data that we can collect,” Cronin says. As with lift trucks, sensors are constantly monitoring belts, drives, motors and other key components of conveyors, sorters and other mechanical equipment for signs of wear that can predict a problem before a machine breaks down. The larger and more interesting trend to Cronin is that customers— especially retailers transitioning into e-commerce—are asking for operational data collected by conveyor and sortation systems to drive internal Big Data projects. “We have one retail customer that retains 18 months of live warehouse data,” Cronin says. “They’re using it to develop seasonality and buying patterns in their retail stores that they can By analyzing real-time operational data, a systems integrator can often determine whether a system is operating as designed or if operating conditions have changed. 24 O C T O B E R 2 0 1 3 / M O D E R N M AT E R I A L S H A N D L I N G then apply to the e-commerce business they’re in the process of building out.” That retailer is not alone. “We have another customer that wants to know how many packages we’re scanning, how they’re being diverted in the warehouse, and how labor is being deployed and utilized to fill those orders,” Cronin says. While he doesn’t always know why Intelligrated’s retail customers want to capture the data, the interest is there. “These types of conversations are coming up with a number of customers. It’s a whole different world than it was just a few years ago,” Cronin says. RMT Robotics: Distribution is all about the data In distribution, we often talk about SKU proliferation. With an increase in the number of sensors on automated systems, we now have data proliferation. That change has been accompanied by a new ability to store and analyze data, says Doug Pickard, president of RMT Robotics. “We’ve always had sensors to detect what’s going on,” says Pickard. “What’s different is the ability to access vast amounts of data in real time while a system is operational. We can look into a piece of equipment anywhere in the world and find out what’s going on.” What’s more, end users have become far better at figuring out the value in that data than ever before. “In distribution today, it’s all about the data,” Pickard says. “When we talk to a distribution customer with a number of DCs, we talk to the data guys before we talk to the mechanical or electrical engineers.” At the design stage of an engagement, RMT may look at up to five years of data to understand the real problem they’re trying to solve and the situations that have arisen in the past. That same data can be used to simulate how the solution will perform based on realworld operating conditions. Once a system goes live, real-time and historical data allows RMT to determine whether the system is operating as designed or whether the end user is operating the system differently mmh.com The fastest-growing companies are making distribution their FORTE. 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Are plans and capitalize on opportunities there delighted customers in the marketplace. We’ll recommend at the end of your supply cost-justifiable process improvements chain? We’ll help you assess and software applications that increase and redesign distribution throughput while reducing costs. systems that yield nearperfect accuracies while reducing fulfillment times from days to minutes. With single-source accountability and total objectivity, FORTE ensures that your customers will experience exceptional service levels. Download white paper Evaluating the Effectiveness of Existing Distribution Operations at forte-industries.com/effective D I S T R I B U T I O N : C O N S U LT I N G / E N G I N E E R I N G | D E S I G N / B U I L D | S O F T WA R E T E C H N O L O G Y THE BIG PICTURE Where Business Meets Materials Handling Five steps to leverage Big Data F or many companies, the question isn’t whether to launch a Big Data project; the tougher questions are where to start and how to create a framework for using Big Data. “In most instances, the data you need is in your system in some form, but it needs to be tamed,” says Robert Nilsson, vice president and general manager of software and supply chain intelligence for Dematic. Nilsson offers several steps to get there. 1. Use an organized process to build your analytics solution: Visualization of the data brings a quick understanding of where things stand. For that reason, Nilsson advocates for simple dashboards with targets to be achieved rather than spreadsheets. 2. Aggregate consistent data in a common spot: Information collected from multiple systems needs to be normalized so that everyone is using a common definition. For example: In one instance, a pick may be counted by the lines picked. In another instance, a pick may be counted by touches or eaches. “This could result in very different pick rates,” says Nilsson. Without information in one than planned. “If a system isn’t performing as designed, we can dig deep into the data to understand what’s happening and how to get around a problem,” he says. “The ability to do analysis online and in real time is invaluable.” Wynright: From reactive to predictive A materials handling system is a microcosm of Big Data in a self-contained area. While a pharmaceutical company may be tracking data on thousands of patients around the globe to identify patterns and trends, a materials handling system supplier can track data from thousands of sensors, bar code scans and PLCs within the four walls of a facility. As we get smarter about analyzing that data, the industry is evolving from reactive to proactive to predictive maintenance and operations, says John Dillon, president of client care at Wynright. In reactive maintenance, a supplier 26 O C T O B E R spot and using one definition, it’s hard to determine root causes and identify patterns or relationships. 3. Apply analytics: Nilsson urges companies to start with a statement of the problem they want to solve. Once the problem is identified, a company can apply processes, tools, a team and the relevant data to fix the problem. 4. Develop predictive analytics: “You have to understand why something is happening before you can understand what is going to happen next,” Nilsson says. Once a company is aggregating relevant data for the problem it wants to solve, that data can be run through a modeling tool that allows a team to test what-if scenarios that might predict what will happen in the future based on different decisions. 5. It may be Big, but it doesn’t have to be Complex: “Small projects can provide quick successes that create momentum to the initiative,” says Nilsson. “For that reason, it’s important to break a project down into smaller chunks using a plan so that the team is all on the same page.” comes out once a year to lubricate the system and check the voltage on the motors. Otherwise, they are only there if there’s a problem. Proactive maintenance involves site audits, site monitoring with camera systems and e-mail alerts when an anomaly is detected, such as a low battery level or a scanner read that is below threshold levels. The industry has been doing reactive and proactive maintenance for years. In predictive maintenance, the system can track and analyze the performance of thousands of components of a system in real time to look for anomalies and patterns that may indicate problems in the future. “If you think of a motor-driven roller conveyor, we can track the amperage and duty cycle on every roller in a facility or across a network of facilities,” says Dillon. “With that information, we could build maintenance schedules around rollers that we believe are going to have a problem. We’re not doing this today, but it is something we plan to do.” As more and more data becomes available, the real challenge is determining the right data to yield real operational insights and efficiencies. “In a big system, with multiple technologies, we could create hundreds of reports from the data that’s now available. The challenge to us, and our competitors, is to find the actionable data that will Equipment providers capture real-time information off of components, such as the rollers on a motor-driven roller conveyor, to predict when a part may fail or need maintenance. 2 0 1 3 / M O D E R N M AT E R I A L S H A N D L I N G mmh.com Industry-leading travel speeds put the Jungheinrich® ECR series of end riders ahead of the pack. The ability to complete 80 more cycles per shift than the industry average means your operation can move more pallets – in less time. Experience more: Ŕ*OEVTUSZMFBEJOHUSBWFMTQFFE 9.3 mph ŔNPSFDZDMFTQFSTIJGU ŔEFBMFSMPDBUJPOT throughout North America Ŕ.BOVGBDUVSFEJOUIF6OJUFE4UBUFT Contact your local Jungheinrich dealer today to discover our special finance rates on the ECR end rider — expect more. 1-877-JH-FORKS | www.jungheinrich-lift.com ® Copyright © 2013. All rights reserved. All registered trademarks are the property of their respective owners, including Jungheinrich®BOEJUTMPHPT4PNFQSPEVDUTNBZCFTIPXOXJUIPQUJPOBMFRVJQNFOU1SJOUFEJO64" More Speed. More Productivity. More Business. THE BIG PICTURE Where Business Meets Materials Handling yield results,” Dillon says. “The company that figures that out first will separate themselves from the crowd.” Raymond: Integrating the operator with the WMS In recent years, lift trucks have evolved from a vehicle to move goods to a mobile information platform that can collect and send information about the operator, the truck and the battery to other systems. Lift trucks have been sharing data with vehicle management systems for a number of years. The next step is to The next step in Big Data for lift trucks is to connect operator information collected by the truck to labor and warehouse management systems. integrate operator data from the lift truck with labor and warehouse management systems (WMS) to drive productivity improvements. “If you put a vehicle management system on a truck, you’ll see a 5% increase in productivity by identifying bad behaviors on the part of operators,” says Scott Craver, a product manager with Raymond. “If you combine that with a labor and WMS, we believe you can see productivity improvements in the double digits.” A vehicle management system, for instance, can provide accurate, real-time information about the travel distance, travel time, lift distance and lift time required by a lift truck operator to complete a task. That results in more accurate labor standards. What’s more, the system can better capture what Craver calls activity time. “A typical operator is moving product about 4.5 hours a shift,” Craver says. “We don’t know what they’re doing the other 3.5 hours, which could vary from sweeping floors to stretch-wrapping to putaway activity. With job coding, we can identify what they’re doing when they’re not on the truck.” Craver has customers who are cur28 O C T O B E R 2 0 1 3 / M O D E R N M AT E R I A L S H A N D L I N G mmh.com rently integrating operator information with their warehouse software systems to increase productivity in measurable ways. “Our savviest users are sharing a portion of the savings,” he says. “We’re seeing operators who get a $300 a month bonus, which is a real incentive.” channels or geographic markets. Finally, the data can be used to create what-if scenarios for planning purposes. A wholesaler, for instance, may compare whether it makes more sense to receive pre-paid shipments versus shipments where the wholesaler pays the freight. “If I’m a wholesaler, I may find that based on what I’m paying for freight on some lanes it makes more sense to let my vendors pay the shipping costs,” says Landau. “All of these are bigger questions than a WMS or TMS typically address on their own.” 䡺 Manhattan Associates: The total cost to serve Who is your most profitable customer? What are your most profitable products? Which are your most expensive transportation lanes? In other words, what is the total cost to serve a customer? Those aren’t questions that warehouse, labor or transportation management systems (TMS) can answer in isolation. However, when aggregated and analyzed at a granular level, the data from those systems can provide metrics such as the cost per unit to deliver a product from the point of manufacture to a distribution center to the end customer. That cost can be apportioned in a rules-based way. “If I’m a pharmaceutical wholesaler, a container may have crutches, latex gloves and pills,” says David Landau, vice president of product management for Manhattan Associates. “Do I apportion the cost of that shipment across those products based on weight, volume or value? I can take information about that shipment and determine the rules that are most important to my company.” A retailer can take that information to look at the cost to serve each SKU across all of its different markets or sales channels. That can allow the retailer to identify the most profitable products, Companies mentioned in this article CROWN: crown.com DEMATIC: dematic.com INTELLIGRATED: intelligrated.com MANHATTAN ASSOCIATES: manh.com RMT ROBOTICS: RAYMOND: VDC RESEARCH: WYNRIGHT: mmh.com rmtrobotics.com raymondcorp.com vdcresearch.com wynright.com M O D E R N M AT E R I A L S H A N D L I N G / O C T O B E R 2013 29 MODERN equipment report ROBOTICS: Ready for warehouse prime As customers navigate an increasingly capable array of robotic hardware and software, they are learning that results are not automatic. R 30 O By Josh Bond, Associate Editor obots offer an appealing vision of the warehouse of the future. Repetitive, strenuous tasks like manual palletizing are instead predictably executed by a tireless robotic arm, freeing up humans to fill more value-added roles. Instead of a worker loading and unloading floor-stacked trucks in sweltering heat, a robot might reliably ferry product into and out of a facility around the clock. Even picking, where laborers work to fill a growing number of orders with smaller line counts, could be handled by a dexterous machine with more accuracy in a smaller footprint. But as customers and robotics suppliers have learned, it is not as simple as installing a robot where a human once stood. The consistency and repetition of manufacturing processes, where robots have a strong foothold, are nowhere to be found in the dynamic environment of the warehouse. Palletizing, for instance, is not just a matter of picking things up and putting them down. A pallet must be built with an eye toward stability, preventing product damage and, increasingly, store-ready sequence. Meeting the challenge in these applications requires three elements working in unison: the robot, its endof-arm tooling (or end effector) and software. Recent advances in each of these areas are building the case for robotics in warehousing and distribution. “The technology is ready for prime time,” says Terry Zarnowski, sales and marketing director for Schneider Packaging. “I think we’re going to see it explode in warehousing in the next few years.” C T O B E R 2 0 1 3 / M O D E R N M AT E R I A L S H A N D L I N G Yet, to be truly successful, a robotic implementation must take into account the processes on either end of the robot itself. “A lot of times an end-user will call with a very specific process they want to automate,” says Alfredo Valadez, manager of business development and sales for the robotics division of Wynright. “With labor-intensive palletizing, the answer is yes, we can automate that, but we should be taking a wider view of the product flow. Some improvements upstream and downstream can improve palletizing’s effectiveness.” Putting the pieces together Robotic solutions are often viewed as an alternative to costly manual labor, assuming an adequate pool of qualified workers is even available. Faced with an aging workforce, many employers struggle to fill positions with a notoriously high turnover. “Sometimes labor is a dollar issue and sometimes it’s just a matter of keeping a facility staffed,” says Larry Sweet, chief technology officer for Symbotic. “The growth in robotics is coming from the meeting point between pressures outside of a customer’s control and the more competitive cost and capability of robotics.” For many users new to robotics, palletizing is a natural starting point. Manual palletizing is ergonomically challenging, with bending and twisting that can easily lead to injuries. To maximize a trailer load, an operator might lift cases overhead to reach an 88-inch to 100mmh.com time As their flexibility and capability increases, robots are rapidly migrating from predictable manufacturing applications to dynamic warehousing solutions. mmh.com M O D E R N M AT E R I A L S H A N D L I N G / O C T O B E R 2013 31 MODERN equipment report inch pallet height, says bilities in place. In fact, says Vision systems John Schwan, director of Zarnowski, the software packenable robots to sales and marketing for aged with the palletizing robot react on the fly QComp Technologies. A can become the master and to the random robot can perform these work with the WMS to drive presentation functions faster and withorder selection, even for tradiof items. out concerns for injuries. tional picking operations. However, a skilled human is also solving a Finding the right tool three-dimensional puzzle for many jobs while palletizing, selectOnce cases arrive at a station, ing cases based on weight the robot needs the correct and dimensions. To comtooling to successfully handle pete, a robotic palletizer each case. In applications must be fed by a storage such as food distribution, this and retrieval system that can be challenging due to the can deliver items in a very extreme diversity of packages. specific sequence—and The tooling may be set up to fast enough to keep up automatically configure itself, with the robot, says Sweet. swapping heads from case hanWithout forethought, a robotic palletizer might build a pallet quickly, but in a way that creates more work downstream. Non-sequenced pallets can increase delivery times, fuel costs and the amount of labor required at the retail store. “Palletizing automation is a mature technology that’s ready to go right now,” says Earl Wohlrab, palletizing and robotics systems product manager for Intelligrated. “The challenge has been feeding those palletizers from a distribution stream. You can’t treat each area as an island. You can’t deploy automation in one place and not consider the process that feeds it and the process that takes it away.” Integrated robotic software helps to visualize the finished pallet in advance, as soon as the order is received. Software then communicates to the picking operation the sequence in which each case needs to be retrieved. Technologies such as high-end sortation and automated storage and retrieval systems (AS/RS) make this happen, and without them many operations might struggle to properly feed a palletizing robot. That said, many customers using a warehouse management system (WMS) A growing variety of end-of-arm tooling (or end effectors) are enabling robots do already have helpful software capa- to handle more and more types of items. 32 O C T O B E R 2 0 1 3 / M O D E R N M AT E R I A L S H A N D L I N G mmh.com APPLICATIONS Q Temperature control Q Wash down Q Heat containment Q Q Humidity control Loading dock enclosure Q Q Sound attenuation Privacy Q Q Dust, odor or fume containment Special applications A BETTER WAY. A BETTER WALL. TM Our reconfigurable walls allow you to partition spaces quickly and affordably – no need to construct costly permanent walls. Zoneworks systems are custom designed for your unique application, and every job includes professional, turn-key project support. zoneworks.com | 800.553.4834 by MODERN equipment report dlers to tray handlers and even vacuum heads for bags. “Each time it makes that change it adds to cycle times,” says Zarnowski, “but again, the software can prevent frequent back and forth by presenting product in like groupings.” Traditional picking processes perform better when working with layers, since a picker can retrieve a number of cases at each location instead of traveling between each case. The same is true for traditional robotic solutions. But the market for layer-picking solutions is rapidly dwindling amid a transition to mixed-case pallets, according to Brian Keiger, sales manager of general industry for Grenzebach Corp. and chairman of the order fulfillment solutions council for Material Handling Industry (MHI). For example, instead of eight stock keeping units (SKUs) in each pallet, it’s now more common to see eight in each layer. The resulting uneven surface has led to a number of robotic solutions that Robotic palletizing addresses one of the most strenuous tasks in the warehouse while freeing up workers to perform more value-added tasks. place one case at a time, in the same way as a human would. New tooling enables the manipulation of six cases at a time, each of which can be adjusted to different heights and orientations, according to Keiger. At the end of the robotic arm, six clamping “fingers” can move up, down, in, out or sideways to simultaneously THE WORK ACCESS LIFTS deposit cases on an uneven surface. A palletizing robot might also be combined with other automation technologies for even greater benefits, says Schwan. One of his customers used a pallet dispenser to automatically supply pallets, while a short conveyor transported finished pallets from the robot NE & ONLY! 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Call 855.241.0258 to learn more. the perfect fit ))))))) 1-800-843-3625 www.advancelifts.com 34 O C T O B E R 2 0 1 3 / M O D E R N M AT E R I A L S H A N D L I N G 855.241.0258 www.cubicdesigns.com © Cubic Designs mmh.com MODERN equipment report Robot provides 114-year-old manufacturer 55% productivity gain Robotic palletizing adds flexibility, eliminates many worker injuries and saves floor space. S stacked at the old facility. olon, Ohio-based JTM Products specializes in two lines The robot rotates to pick up an empty pallet from a of industrial lubricants, one of which is packaged in 25stack of pre-loaded pallets. On the infeed side of the cell, and 40-pound pails, the other in cases of quarts and galaccumulation conveyors take up the pails and cases from lons. When the company moved to a new 70,000-squarethe production conveyors and queue them for the robot. foot facility, it took the opportunity to eliminate the slow Depending on the product size and stacking pattern, the and heavy lifting associated with palletizing and installed a robot’s vacuum tool picks up one or three pails at a time. robotic palletizer that could handle both product lines. Since case patterns require difDan Schodowski, president ferent placement angles, the and CEO of JTM, says the old robot is able to pick two cases at way was no longer sustainable. a time, put one down, turn the “We were faced with having to second, and then put it down. keep adding people to manually When the pallets are full, they are load the product,” he says. “With shrink-wrapped by an automatic the new facility, the idea was to shrink-wrapper and taken by forknot eliminate any jobs, but we lift to inventory. also didn’t want to add personnel JTM currently uses the sysas the business grew.” tem at 65% of capacity, leaving The solution included an room for continued growth. integrated robotic palletizing Schodowski estimates that the cell (Intelligrated, intelligrated. cell now handles 75% of JTM’s com) featuring an articulatedannual business volume of more arm robot (Motoman, motoman. than 200,000 pails and 150,000 com) with a vacuum end-effeccases. The robot is rated to last tor. The palletizer has reduced 20 years, and will produce a the amount of space needed for payback within four years – even its function in the facility while faster if the company keeps palletizing as many as 3,300 Robots can enable company growth without growing without the need for pails per day—as compared to removing or adding personnel. additional personnel. the 1,800 that could be hand- to an automatic stretch wrapper. This eliminated several steps previously handled by forklifts. Robotic selection With software directing palletizing, a robotic system can create predictable cycle times. For instance, a certain case will always take precisely 6 seconds to place on a pallet. Manual picking upstream might struggle to match this clockwork precision. “Where it really gets interesting is when robotic picking and palletizing work together,” says Zarnowski. With an average grocery order, a good selector with a double pallet jack and voice system will pick about 120 cases per hour, says Sweet. “If you have a facility moving a million cases per week, do the math and that’s a lot of direct labor.” Early efforts are already underway to replace that selector’s traditional pallet jack with a robotic unit that allows 36 O C T O B E R a worker and equipment to work as a team. Taking it one step further, Wohlrab envisions a future where a robotic arm could be mounted to the pallet jack to pick and palletize in one step. “A few years ago that was science fiction, but now we talk very seriously about making that happen,” he says. “That’s ultimately where we’re headed.” In the meantime, robotic pickers might take two forms. If stationary or rail-guided, a robot could replace a worker in a goods-to-person setup or a pick module. Alternatively, instead of waiting for product to be delivered and presented to the robot, it could be integrated into an AS/RS to retrieve cases individually. Such an approach is easier with case storage systems, but current machine vision technology can enable a robot to retrieve a case from a singleSKU pallet, says Zarnowski. Although robotic pickers are cur- 2 0 1 3 / M O D E R N M AT E R I A L S H A N D L I N G rently well-suited to case handling, the industry is transitioning to more each handling, which is a bigger challenge for robotic vision and manipulation technologies. “Solutions are in development for purely robotic bin picking and they’re gradually coming onto the market,” says Keiger. “We’re seeing a huge uptick in the need for that, driven by e-commerce. People don’t order pallets online. They order pieces.” Robotics for receiving As another place with intensive case-bycase handling, the dock is also ripe for robotic automation. But while conventional palletizing brings the work to the robot, dock robots must go to the work. “Before, the operator had to walk 40 feet or more carrying each case to produce pallet loads,” says Valadez of one customer. “The customer now uses a palletizing robot on a linear track instead of a mmh.com MODERN equipment report Robotics can extend automation into the truck, using advanced vision systems to automatically load or unload floor-stacked cases. stationary mount, allowing the robot to build to multiple pallets simultaneously.” Robots can also enter the trailer to retrieve pallets or floor-loaded cases and present them to a depalletizer or palletizer. Using advanced perception technology, the robot navigates into a trailer while extending conveyor behind it. The same vision allows its arm to retrieve one case at a time and place it on the inbound conveyor. From there, cases might be conveyed to reserve rack storage, a pick face, or directly to an outbound order. “With fully automated receiving, we’ve taken out all the driving around, the review of the manifest and the decision making as to where each item goes,” says Wohlrab. From the inbound trailer to the outbound parcel carrier, robots appear in a growing number of fully automated facilities. Keiger notes an increase in the number of customers going to fully automated storage, retrieval and palletizing, with minimal human intervention. One robot- ics customer saw a 50% increase in picking rates in the first six months, he says, before ending up about 20 times faster than manual picking. Such facilities are the rarity now, but Wohlrab predicts robotics will make inroads fast. “In another three to five years we should see robotic solutions installed in distribution centers that are true working platforms,” he says. “We’re probably five to 10 years from seeing robots as widespread in distribution as in manufacturing.” 䡺 Companies mentioned in this article GRENZEBACH CORP.: grenzebach.com INTELLIGRATED: intelligrated.com QCOMP TECHNOLOGIES: qcomptech.com SCHNEIDER PACKAGING EQUIPMENT: schneiderequip.com SYMBOTIC: symbotic.com WYNRIGHT CORP.: wynright.com Rely on Your Best Resource… You stepLogic Enables You to do More! Build New Screens Create New RF Dialogs Develop New Processes Create Custom Enhancements Organizations like yours that rely on WMS are constantly struggling to meet rapidly changing business requirements. At DMLogic, we have decades of experience with WMS. 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For more information, visit: www.dmlogicllc.com mmh.com M O D E R N M AT E R I A L S H A N D L I N G / O C T O B E R 2013 37 MODERN special report Top 20 Automatic data collection suppliers By Josh Bond, Associate Editor 38 O C T O B E R L ast year, the global market for automatic data capture solutions (ADC) used in factories, warehouses and logistics applications reached $11.264 billion in sales, according to VDC Research Group. The ADC market includes handheld and stationary bar code scanning and imaging devices, bar code printers, RFID solutions for the supply chain and ruggedized mobile computing solutions for the factory and warehouse. The global sales figures represent a 3.9% increase from 2011’s comparable estimate of $10.884 billion, which was revised down slightly from what Modern reported last year. The revisions were due to improved vendor reporting and VDC data validation efforts and do not reflect any changes in the market, according to Michael Liard, VDC’s vice 2 0 1 3 / M O D E R N M AT E R I A L S H A N D L I N G president of Auto-ID. But while the market as a whole continues to climb steadily upward, a look into individual segments reveals changing dynamics. Examples include the market for industrial printers, which declined by more than 2% as a result of tough competition from vendors in the emerging markets, a 7% drop in rugged mobile devices and a nearly 13% jump in the market for RFID solutions. The 2012 market leaders included familiar faces. Once again, Motorola Solutions topped the chart with an estimated $1.348 billion in revenue. Zebra Technologies again placed second with $592 million. The top five was rounded out by Honeywell, which took the No. 3 spot with $529 million; Datalogic, which claimed No. 4 with $463.8 million; and Intermec, which dropped one place on mmh.com MODERN special report The ADC market grew incrementally in 2012 amid changing customer interests and stiff competition. the chart with $458.8 million. Going forward, Liard and his colleagues anticipate sustained growth as a result of new customer interests, increased competition and opportunities in emerging markets. VDC is projecting a compound annual growth rate (CAGR) of 7.5% through 2017 for the overall industry, when combined revenues are expected to reach $16.158 billion. In addition, Liard expects to see the continued hybridization of multiple data collection technologies as a key driver of growth. “More and more we are seeing the silos collapse,” he says. “Both vendors and end-users are looking at business problems, operational inefficiencies and what can address them, whether RFID or bar code.” In addition, companies are looking to reduce the number of vendors involved in providing those solutions, he adds. That notion is reflected in the continuing consolidation of suppliers. Next year, following the recent completion of Honeywell’s acquisition of Intermec, the jointly reported numbers could position Honeywell in second place. Next year will also reflect Motorola’s acquisition of Psion. Other notable changes from last year’s list include an adjustment of Avery Dennison’s overstated revenues for 2011, although it again claimed 10th place. Collecting the data This is Modern’s 12th-annual look at the leading manufacturers of ADC mmh.com hardware and solutions. Because the industry includes public and private companies, this is the fifth year in a row that VDC Research Group compiled our data—since they are covering this technology every day, they are closest to this market. To make our list, companies must sell in North America, though the chart includes worldwide revenues. Modern does not include resellers, systems integrators or other companies that do not manufacture ADC hardware. Since our readers are primarily focused on supply chain solutions, we do not include companies whose primary focus is the retail checkout counter or non-industrial settings like hospitals, libraries or resorts. Nor do we include companies that only manufacture consumables like bar code labels and RFID tags. Market by market The Auto-ID market is made up of three distinct industry segments, each with its own distinct dynamics—mobile computing, scanning and printing, and RFID. Here are the most important developments in each market. Mobile computing: The market for ruggedized mobile computers reached $2.803 billion in 2012, says David Krebs, vice president of VDC’s enterprise mobility and connected devices. Those figures include handheld/PDA devices, wearable mobile computers and lift truck-mounted devices used on the plant or DC shop floor or in port and yard applications. Krebs estimates the overall market for mobile computing devices will grow by a CAGR of 1.7%, reaching about $3 billion by 2017. As with 2011, transportation and warehousing continued to drive investment in mobile computing. And, while 2012 saw a continuation of the recovery that started in 2010, Krebs is expecting some changes in 2013. “The rugged handheld market is in the midst of a fair amount of change,” says Krebs, who says market conditions have not been good from a top line perspective. “We saw contraction last year and expect it again this year.” One factor is macroeconomic, such as struggling European markets that have caused some tension in terms of investment strategies, Krebs says. The second factor is technical, with disruption in industrial mobile computing increasingly defined by consumergrade equivalents. “These technologies find their way into an enterprise through the back door, with things like ‘bring your own device’ programs. Enterprise-deployed programs, while they do happen, are not the norm,” Krebs says. The availability of consumer products makes it difficult for traditional rugged vendors to compete, but the lack of support tools is leading to decreased acceptance of consumer devices for enterprise-level data access. “The pain threshold is also difficult to overcome in the event of failure of these consumer devices,” Krebs says. “At the end of the day, customers want something as reliable as possible, and M O D E R N M AT E R I A L S H A N D L I N G / O C T O B E R 2013 39 MODERN special report Top 20 automatic data capture suppliers Total 2012 revenues North American (in millions) Headquarters 2012 Rank Company 1 Motorola 2 Zebra $1,348.6 Schaumburg, Ill. $592.1 Vernon Hills, Ill. Web site Bar code Handheld Stationary Mobile printers scanners scanners RFID computers motorolasolutions.com zebra.com X X X X X X 3 Honeywell (LXE) $529.7 Morristown, N.J. honeywell.com X X 4 Datalogic $463.8 Eugene, Ore. datalogic.com X X X X X 5 Intermec $458.8 Everett, Wash. intermec.com X X X X X 6 SATO $155.7 Charlotte, N.C. satoamerica.com X 7 Toshiba TEC $147.9 Irvine, Calif. toshibatecusa.com X 8 Denso $138.2 Southfield, Mich. denso-adc.com 9 Psion $111.9 Hebron, Ky. 10 Avery Dennison $94.9 Pasadena, Calif. averydennison.com 11 SICK $92.1 Minneapolis, Minn. sick.com 12 Casio Computer Co. Ltd $86.2 Dover, N.J. casio4business.com 13 Datamax-Oneil $79.0 Orlando, Fla. datamaxcorp.com X 14 Bluebird Soft $77.6 Palisades Park, N.J. mypidion.com X 15 NCR $60.9 Duluth, Ga. ncr.com X 16 Fujian Newland $50.7 Fremont, Calif. newlandna.com 17 Cognex $46.6 Natick, Mass. cognex.com X X X psion.com/us X X X X X X X X X X X X X X X X X 18 CipherLab $44.4 Plano, Texas us.cipherlab.com X 19 Opticon $42.9 Renton, Wash. opticon.com X 20 M3 Mobile $39.4 Iselin, N.J. m3mobile.net X X X X X X X X Source: VDC Research that’s a premium the market is willing to pay for.” When it comes to operating systems, the mobile computing market is for the most part owned by Microsoft, especially in the warehouse and logistics space. However, with the introduction of Windows 8, there are questions as to whether that will create opportunities for alternative operating systems, Krebs says. “If a company is upgrading its hardware, it may look into other options available on the market,” he says. “Microsoft is struggling in terms of mobile strategy. You see the results of that in the mobile market.” Krebs is watching a few key trends: • Multi-modal solutions, such as the combination of voice and bar code scanning or voice and light-directed picking, continue to gain steam as companies grapple with how to fill e-commerce orders accurately and efficiently. “As greater volumes of orders are fulfilled through electronic channels and as 40 O C T O B E R retailers look to provide customers with more options, the need for warehouse and logistics functions has to change,” he says. “We’ve seen this most acutely in the drive toward the perfect order as a key metric of performance. We see integration and deployment of multiple types of data collection technology to support those more stringent metrics.” • Form factors are also changing in the mobile market, as wearable technologies become more accepted and as interfaces migrate from keystroke-intensive approaches to touch-based designs. “We see the influence of consumer technologies in warehouse environments, including the design of both hardware and applications around touch as an input methodology,” Krebs says. • Wearable, intuitive systems facilitate a greater emphasis on efficiency in the warehouse. “An improved process is one thing, but labor management and the efficient, on-the-fly redeployment of labor is also key,” Krebs says. 2 0 1 3 / M O D E R N M AT E R I A L S H A N D L I N G Scanning and printing: Although market totals remain virtually unchanged in 2012, the totals reflect a significant uptick in the number of customers migrating from scanning to camerabased imaging, particularly on the handheld side. “The transition has been much faster than expected,” says Richa Gupta, the VDC senior analyst for the Auto-ID market. Although camera-based imaging technology has been around for more than 10 years, it was not until recently that the prices fell to more appealing levels. “Many leading vendors were not expecting customers to switch as fast as they did,” says Gupta. “Laser scanners are on the decline and will continue to be. Camera-based imaging solutions are the future.” As with 2011, camera-based 2D imaging solutions saw the largest area of growth, expanding by more than 30%. That growth is largely being driven by retail markets, where functionality such mmh.com MODERN special report as scanning a bar code from a customer’s smart phone is becoming increasingly important. Handheld scanners jumped nearly 7% to $945 million, while the market for industrial fixed scanners increased by just 1% to $675 million, according to Gupta. Meanwhile, the market for industrial printers, which includes bar code printers and the RFID printer/ encoder market, declined more than 2% to $1.33 billion. However, Gupta sees growth returning, projecting a fiveyear CAGR of 5.1%. On the printing side, there is a lot of commoditization, Gupta says. “There are so many vendors to choose from, and the market is getting increasingly fragmented,” she says. “Vendors are struggling to hold onto customers while facing very stiff competition from Asia, given the low barriers to entry due to the plug-and-play nature of these solutions.” While camera-based technologies represent a new market for vendors to expand into, there are no new and emerging printing technologies with which vendors can differentiate themselves. “They’re competing for the same set of customers with the same product portfolio,” she says. “If anything, most of the innovation is coming on the mobile printer front.” Mobile printing saw a double-digit jump from 2011 to 2012, while the rest of the market stayed relatively flat. Overall, the Americas were one region that did very well, driven by mobile printer investments. Asia-Pacific declined while Europe also struggled with an ongoing financial crisis and manufacturing slowdown. On the stationary scanning side, a surprising decline was recorded across product categories. Point-of-sale scanners stayed relatively flat, but Gupta says we can expect the overall stationary scanning market to pick up in 2014. “Camera-based technologies are making huge gains in the handheld market, but are only just now creeping into the stationary point-of-sale space.” Vendors are also looking to grow their presence in emerging markets in Asia. As a result, although vendors like Motorola, Honeywell and Datalogic might not shift much in 2013 or 2014, Gupta suspects they will increasingly focus their efforts on emerging markets. Zebra is still No. 1 on the bar code printing side, for instance, but faces stiff competition from Chinese and Taiwanese manufacturers, who are also looking to expand their presence in emerging markets. RFID: After growing by double-digit rates in 2011, the RFID market again grew nearly 13% from $4.8 billion to $5.5 billion in 2012. Looking forward, the market is expected to post a CAGR of 11.1% through 2017, according to Liard. Since last year, RFID has become further entrenched in apparel handling. Liard says RFID in apparel has reached the tipping point, with several billion RFID tags sold in 2012 as com- Auto-ID market analysis* (Millions of dollars) 2011 2012 2013 2017 CAGR 2012-2017 Rugged Mobile Devices $3,025.5 $2,803.7 $2,665.9 $3,047.7 1.7% Bar Code Scanners and Printers $2,935.3 $2,956.7 $3,070.5 $3,794.8 5.1% RFID & RTLS Solutions (Transponder ICs, Finished Hardware, Software and Services) $4,883.8 $5,504.4 $6,186.3 $9,315.4 11.1% Total $10,844.6 $11,264.8 $11,922.7 $16,157.9 7.5% Note: Rugged mobile devices include forklift, handheld/PDAs and wearables *Estimated global shipments of rugged mobile computers, bar code scanners and printers, and RFID and RTLS Solutions. Source: VDC Research mmh.com pared to the low hundreds of millions in prior years. As more stores become RFID-enabled, more retailers are supporting item-level RFID, Liard says. “In retail apparel, we see additional product lines being included under the umbrella of RFID,” he says. “Where previously they were focused almost exclusively on apparel, they’re now looking at tagging more products.” RFID is part of the multi-channel conversation, he says. “Customers are looking at how to turn stores into miniature distribution centers and use RFID not only for inventory control but for shipping and receiving operations.” Increased interest is also apparent in applying RFID tags closer to the point of manufacture. “Some do it in the DC, some in the back room of a retail store, and some at point of manufacture,” says Liard. “But when you talk about multi-channel, you need that visibility through the entire supply chain.” Last year, Liard anticipated growth in RFID being used for asset management, which also continues to progress. “Aside from transportation, logistics and manufacturing, it’s reaching some of the nontraditional industries, from oil and gas to construction and mining, and increasingly in health care,” he says. As it becomes further embedded in traditional applications, RFID technology is also innovating to accommodate a growing number of asset and product types. “Whether hardware or form factors for tags and readers, innovation continues unabated in RFID,” Liard says. “For 2014 and beyond, I’m interested to see what will happen with embedded RFID solutions in kiosks and consumer electronics. The volume of units is trending in the direction of embedded opportunities, as opposed to traditional handheld and fixed position readers.” As a result, Liard says he continues to see new players enter the market, with continued investment in RFIDfocused firms. “Players are still coming out of China both for readers and tags,” he says, “after many years of being dominated by North America and Europe.” 䡺 M O D E R N M AT E R I A L S H A N D L I N G / O C T O B E R 2013 41 MODERN productivity solution By Josh Bond, Associate Editor Low-speed fans accelerate production Air currents provide the expected benefit to worker comfort and a surprise benefit to the manufacturing process. S tone Panels manufactures lightweight stone veneer panels used in new construction and renovations across the globe. The company recently relocated all of its operations and manufacturing to a 166,000-square-foot facility in Coppell, Texas. In lieu of a centralized air conditioning system, the company recently installed a series of high-volume, low-speed (HVLS) fans to improve working conditions and stimulate productivity. Working in close quarters in a humid facility had lead to uncom- 42 fortable employees and a drop in productivity. Since the company’s product generally has long lead times, any additional delays could impact order processing and profitability. Winker opted to install six 24-foot HVLS fans (Kelley, kelley.4frontes.com). “The mid-day heat of the Texas summers can really bring work to a halt,” says Dewey Winker, facilities manager. “After we installed the fans, we have a much cooler and less humid work environment and we have O c t o b e r 2 0 1 3 / M O D E R N M AT E R I A L S H A N D L I N G seen lead times decrease as a result of employees’ comfort levels having improved so dramatically.” The energy-efficient fans consist of lightweight blades made from single pieces of anodized aluminum. They create a column of air that flows down toward the floor and outward in all directions before it is pulled back vertically toward the blades to create what is known as a horizontal floor jet. By creating this slow-moving breeze at 2 to 3 miles per hour, many facilities have reported a reduction in perceived temperature equivalent to 7º to 11º Fahrenheit. The fans also provide airflow throughout the warehouse and eliminate warm or cold air pockets for more consistent temperatures and energy efficiency. For Stone Panels, this facility-wide air flow has also shortened the curing time for the product’s finish, which was traditionally the longest part of the manufacturing process. “We couldn’t believe the difference,” Winker says. “The slow breeze has reduced the drying time from upwards of a full week, consistently down to two days.” mmh.com MODERN productivity solution By Josh Bond, Associate Editor LED lighting eliminates maintenance headaches Long-lasting bulbs provide energyefficient light in workshops and bulk storage. F orth Ports is one of the United Kingdom’s largest ports groups, operating a series of facilities at the Leith docks in Edinburgh, Scotland. By replacing sodium bulbs with LED lighting in workshops and bulk storage facilities, the company won several green accolades while significantly cutting costs. Even in daylight, in one of the company’s bulk storage facilities, the 400W sodium high bays were struggling to provide adequate illumination. The heat they generated was burning dust onto the polycarbonate lenses and greatly impairing their performance. Lamp replacement required the sheds to be empty, meaning a wait of a just a few days or as much as a year. To make mmh.com it worse, the inefficient sodium bulbs were actually drawing around 440W each. In the nearby engineering workshop, the sodium bulbs were causing work delays by taking up to 30 minutes to restrike after switching off. They also had to be replaced regularly, requiring the floor to be cleared so a scissor lift could be used to access the lights. The lights were replaced with a series of 172- and 150-watt LED bulbs (Dialight, dialight.com), resulting in a more than 75% energy savings in the bulk storage facility and more than 60% in the other areas. Additionally, the burden of maintenance has effectively been eliminated, as each LED bulb carries a five-year performance warranty. Their instant-on ability removes the re-strike delays, allowing them to be switched off when not required, rather than being left on “just in case.” The quality of the light has also improved worker comfort, product quality monitoring, and tasks such as identifying different color wires. “Together these benefits have improved efficiency and delivered operational benefits while minimizing our impact on the environment,” says Derek McGlashan, environment and energy manager for Forth Ports Limited. “We are now actively examining other areas of the business which could benefit from this technology.” 䡺 M O D E R N M AT E R I A L S H A N D L I N G / O c t o b e r 2 0 1 3 43 A SPECIAL SUPPLEMENT TO: Voice + Mobility: Enabling the visible supply chain Modern offers a look at how voice and mobility are driving speed and efficiency inside today’s more automated, multifunctional distribution operations. S By Bridget McCrea, Contributing Editor harply focused on the orchestration of processes and making sure directions are followed to a “T,” today’s warehouse and distribution center managers rely on technology to varify their facilities run like well-oiled machines. Over the last few years, voice and mobility have emerged as two of the most valuable technology tools for managers and their employees, and in doing so have fused yet one more link on the growing “visible supply chain.” David Krebs, vice president of enterprise mobility and connected devices 44 O C T O B E R 2 0 1 3 / M O D E R N M AT E R I A L S H A N D L I N G mmh.com Case and Pallet Handling AS/RS Technology provides: > optimal inventory and order fulfillment management > maximized cold storage space utilization > increased throughput and product quality > maximized energy efficiencies > low cost of ownership A SPECIAL SUPPLEMENT TO: Voice + Mobility at VDC Research, keeps close tabs on the adoption of voice and mobility in the warehouse and DC. Right now, he says voice is primarily being used for picking applications in an industry like grocery, where high-volume picking and packing is the name of the game. “At this point,” says Krebs, “voice is really for hands-free picking applications.” Mobility, on the other hand, is ubiquitous in the typical DC. There, goals like optimizing “perfect orders” (those that are filled, shipped and delivered correctly and on time) and reducing idle work hours are achieved through the use of mobile devices, rugged handheld equipment, Wi-Fi, and the Web. As more warehouses are asked to support concepts like omni-channel retailing—creating a seamless consumer buying experience across mobile “Devices that come down to the warehouse floor have to be industrialized. It’s a nice device and interface, but the iPad has to be industrialized before it can be used in the warehouse. Warehouse managers need to understand that before they push non-rugged into certain applications.” —Joe Vernon, warehouse management systems practice leader, Capgemini devices, computers, brick-and-mortar stores and catalog—the need for mobility, and the supply chain visibility it creates, has grown exponentially. “We’re seeing individual warehouses supporting both single-item distribution and high-volume distribution solutions,” says Krebs. “To do that, logistics operations are deploying a greater variety of data collection technology that incorporates voice, traditional bar code, RFID, and location technologies.” Pick and fill: Today and tomorrow Trends Overall pick and fill concerns Over the next few pages we’ll take an in-depth look at how voice and mobility are being put to use inside today’s warehouse and DC operations through the eyes of top analysts and suppliers who are in the trenches, watching the evolution of the visible supply chain. Doing the dirty work It’s been years since the grocery industry decided that it no longer wanted to “get its hands dirty, picking through Mutimodal guidance and repsonse 58% 142% Fulfillment accuracy 49% 113% Labor performance and productivity 30% Order turnaround time 24% Traceability/Data code or lot capture number 21% Picking staff turnover Projected five-year growth of multimodal voice and scan response Projected five-year growth of multimodal voice and screen guidance Source: Motorola A warehouse survey by Motorola reiterated that the picking and replenishment processes—which account for up to 70% of operating costs in a warehouse—remain the top priority for warehouse professionals to address with advanced technology solutions. 46 O C T O B E R 2 0 1 3 / M O D E R N M AT E R I A L S H A N D L I N G mmh.com CLARK is committed to giving back to the community and is proud to recognize the Dealers that have contributed to the Annual CLARK Raising Hope Program at the Champions level with proceeds going to the Susan G. Komen Race for the Cure 2013 Raising Hope Champions Lift Truck Parts & Service Homestead Materials Handling, Co. Jefferds Corporation Valley Industrial Trucks, Inc. Big River Equipment, Co. Welch Equipment Cervus Equipment Capital Equipment & Handling, Inc. Forklifts of Des Moines Forklifts of Minnesota National Lift Truck, Inc. Lift Parts Service, LLC Equipment Depot National Lift of Arkansas Sooner Lift, Inc. Equipment Depot Ogden Forklifts, LLC Cardinal Carryor Material Handling, Inc. The Lilly Company The Lilly Company Cromer Material Handling Mid Columbia Forklift, Inc. Norlift of Oregon, Inc. United Machinery & Supply, Co. Forklift of St. Louis Equipment Depot Louisiana Lift & Equipment, Inc. W. D. Matthews Machinery, Co. Equipment Depot Brockton, MA Youngstown, OH Calgary, AB Minneapolis, MN Dallas, TX Waco, TX Dalton, GA Oakland, CA :WYPUNÄLSK MO Shreveport, LA Roanoke, VA Davenport, IA Hartland, WI Franklin Park, IL Little Rock, AR Atlanta, GA Birmingham, AL Yakima, WA St. Louis, MO Auburn, ME J. H. Ryder Machinery Ltd. Mississauga, ON For all the latest going on at CLARK Forklifts, like us at CLARKMHCNA St. Albans, WV Salt Lake City, UT Des Moines, IA Wichita, KS Oklahoma City, OK Louisville, KY Knoxville, TN Portland, OR Mechanicsburg, PA Levittown, PA A SPECIAL SUPPLEMENT TO: Voice + Mobility boxes,” says Joe Vernon, warehouse management systems (WMS) practice leader at consulting firm Capgemini. Since then, the notion of using technology to do this dirty work has spread to many other industries. As the trend picked up speed, technology suppliers caught on to the need and began making equipment, devices and software designed to support the fully mobilized warehouse—or, at least, one that employs as much mobile technology as possible. Today, Vernon says that you would be hard pressed to find a warehouse or distribution center that doesn’t rely on at least some form of mobile technology to receive, process, store, inventory and ship its products. “It’s become a mainstream option—from the front to the back of the warehouse,” says Vernon. In some instances, the technology works so well that users don’t want to give up their existing systems in lieu of newer, state-of-the-art voice-based options. “Radio frequency (RF) technology is still delivering a lot of value,” says Vernon. “When you try to pitch someone on voice-based loading, very often the answer is: ‘I have 50 devices that are working, why do I need more?’” Another issue that’s holding managers back from making mobility investments is the fact that devices aren’t necessarily made to take the abuse of the warehouse environment. After all, the odds that a device may be dropped out of a forklift or accidentally placed under a heavy box are very good in that setting. “Devices that come down to the warehouse floor have to be industrialized,” says Vernon, who points to the iPad as an example of a useful device that wouldn’t survive a 10-foot fall from a lift truck. “It’s a nice device and interface, but the iPad has to be industrialized before it can be used in the warehouse. Warehouse managers need to understand that before they push nonrugged into certain applications.” The supplier perspective With technology advancing at the speed of light, and with new voice and mobility innovations hitting the market on a daily basis, product and solutions providers must have their fingers on the pulse of the people who are purchasing and using their products. At Voxware, a developer of voicepicking software, president and CEO Keith Phillips says his team is seeing strong demand for voice applications in Mobility: Satisfying the “need for speed” oday’s supply chain managers face a series of significant changes in T how warehouses, distribution centers and the entire supply chain operate. More facilities and larger spaces demand high-speed mobile communications virtually everywhere on or off the floor. The need for more accurate product tracking and tracing, the effects of the manufacturing re-shoring movement, and myriad other e-commerce and related transportation challenges are pushing operations to come up with more efficient and effective ways to manage their DCs. Put voice and mobility on the list of resources that logistics professionals have on their side. Such technologies feed today’s “need for speed,” according to Rob Armstrong, senior marketing manager of manufacturing and logistics for Motorola Solutions. “Our research shows a 77% correlation between manufacturing profitability and inventory turns,” says Armstrong. “So the speed at which manufacturers, third-party logistics 48 O C T O B E R providers and distributors operate has a significant impact on profitability.” Armstrong points to person-toperson communications as a critical link in the inventory turn/profitability chain. For example, a major food distributor on the East Coast recently consulted with Jim Hilton, Motorola’s vertical lead for manufacturing, about his operation’s lagging productivity. The distributor’s major issues, according to Hilton, involved inefficient crossdocking and shared production across various, geographically dispersed plants. Using two-way radios equipped with voice-over-internet protocol (VoIP), the distributor was able to closely align its production lines, minimize overproduction and create a more collaborative environment for line supervisors. “The whole operation wound up more effective and streamlined,” says Hilton, “even though multiple states were involved.” Taking that model a step further, 2 0 1 3 / M O D E R N M AT E R I A L S H A N D L I N G Hilton says that he’d like to see more operations employing analytics across the production line, through the logistics component and out into the sales department. “There are a lot of models out there that help companies see where their people and trucks are and what to do if something happens,” says Hilton. “But what if you were able to use the information to figure out what to do before a disruptive event occurs?” Armstrong says such scenario planning is already happening in the warehouse, with labor rebalancing occurring automatically when a truck is late to the dock, or when product is piling up on a dock because the truck can’t be loaded quickly enough. In most cases, however, these reallocations require a human touch. “Warehouses and DCs are now moving to the point where they can take in analytics and figure them out on a machine-to-machine basis without having to have someone else figure them out,” adds Armstrong. mmh.com Selective Pallet Rack Pallet Flow WAREHOUSE RACKING S O LU T I O N S Wide Span Drive-In / Drive-Thru www.interlakemecalux.com (877) 632.2589 A SPECIAL SUPPLEMENT TO: Voice + Mobility “We could see a move to mobile technology for voice, particularly if ruggedized device prices stay high. In fact, if the equipment manufacturers don’t start lowering their prices they are going to lose out to the iPhone.” the warehouse. Citing industry statistics, Phillips estimates that voice penetration in the supply chain is at about 20% right now. Breaking down the market into thirds (large, mid-sized and small enterprises), Phillips says voice usage among large enterprises is probably closer to 60% to 70%. In most instances, Phillips says technology costs are the inhibitors when it comes to the mid-sized and allow users to get their voice systems up and running without a large, upfront capital payment. “This has helped tremendously,” says Phillips. “More than 80% of our new customers are using the cloud.” Warehouse and DC mangers are also finding innovative new uses for voice. At mobile voice solution devel—Dwight Klappich, research vice president, Gartner oper Vocollect, Jay Armant, vice presismaller users. He doesn’t see that dent of product management, says obstacle going away anytime soon. In that functions like cycle counting, fact, voice devices continue to fetch a receiving, shipping, reverse logistics retail price that is upward of $2,000 to and auditing are all being handled by voice. $3,000. These additions complement the “As a software company, we don’t control those prices,” says Phillips, “but usual lineup of voice-related activities, watching them retreat is kind of like which typically include enabling, pickwatching the polar ice cap move.” To ing, or selecting workflows and prooffset those costs, software firms have cesses. “Logistics professionals want started offering cloud-based models that to gain additional value and benefit BIG ASS COMFORT. BIG ASS SAVINGS. BIG ASS FANS. Ranging up to 24 feet in diameter, Big Ass Fans® can slowly circulate hot air trapped at the ceiling to improve energy efficiency and reduce condensation. From the quiet yet powerful overhead fans to the world’s largest misting fans, the Big Ass Fan Company is your one-stop solution. “With Big Ass Fans, we can bring the heat down to the floor and we’re saving 30% on our energy bills.” Rob Granai, Logistics and Operations Manager, Seifert MTM Systems Visit bigassfans.com/offer and use promo code MMH1013 or call 888-958-0114 to receive a FREE mug. ©2013 Delta T Corporation dba the Big Ass Fan Company. All rights reserved. 7KLVODEHO6SHDNVYROXPHV \RXWDONZHZRUN Voice Pick solutions for a heads-up, hands-free environment Positive feedback...Every time [email protected] | 800.541.8506 x100 | www.idlabelinc.com WAREHOUSE SIGNS RACK LABELS PREPRINTED LPN LABELS NATIONAL INSTALLATION SERVICES A SPECIAL SUPPLEMENT TO: Voice + Mobility improvements within the four walls of the distribution center, and one way they can achieve those efficiencies is by expanding their use of voice to non-traditional areas of the DC,” adds Armant. What’s ahead? Based on his research into technology penetrations, DC technology needs, and shipping market trends, Krebs says that, overall, “the fundamentals are good to very good going forward when it comes to voice and mobility usage in the warehouse.” Krebs points to innovations like Google Glass as one driver of voice usage, noting that while the product wasn’t made for warehouse usage, the very idea of “wearables” and “hands- free operations” can be applied across many different industries and applications. “These are some interesting concepts that I think warehouse workers could benefit from down the road,” Krebs says. Capgemini’s Vernon expects voice and mobility equipment makers to come out with even more innovative products—all with the goal of “driving more devices into people’s hands.” To logistics operations that are considering a more mobile and voice-enabled warehouse and DC, or looking to upgrade and existing systerm, Vernon says careful selection and research is necessary during this era of unbridled technological innovation. “Be smart,” says Vernon. “Don’t go out and buy the latest and greatest if you don’t need it.” Dwight Klappich, research vice president for research firm Gartner, sees more growth ahead for both voice—which he says is mature, but not ubiquitous in the warehouse and DC—and mobility— both mature and ubiquitous. Klappich says the pathway from using ruggedized devices to employing handheld smart phones and other types of smaller, cheaper mobile equipment is currently being carved out. “We could see a move to mobile technology for voice, particularly if ruggedized device prices stay high,” says Klappich. “In fact, if the equipment manufacturers don’t start lowering their prices they’re going to lose out to the iPhone.” 䡺 SCAN TO WATCH VIDEO WestfaliaUSA.com/Modern SOMETIMES LESS... IS A LOT MORE! Wirtz Beverage Illinois combined operations of three facilities into one much more ef¿cient facility using Westfalia’s Automated Storage and Retrieval System (AS/RS) and a high rate conveyor, combiner and sortation system. Even in less space, they have plenty of room to grow. “This design led us to being Pore cost and labor ef¿cient´ Check out the video of the Wirtz facility in action at: WestfaliaUSA.com/Modern - Richard “Rocky” Ruane, regional director of warehouse operations, Wirtz Beverage Illinois Let Dehnco Help You Evaluate and Integrate Workstations, Supply Storage and Equipment Needs with Your Automation, Technology and Material Handling Systems . . . AT A PRICE YOU CAN AFFORD Pack Bench Systems®© Organization Creates Efficiency . . . Efficiency Promotes Productivity Dehnco offers a simple 4 step evaluation process that: Contact Us: Call: 847•382•1579 www.dehnco.com • Promotes Ergonomics • Creates Efficiency • Increases Productivity STEP : 1 STEP : 2 Evaluating Flow Identifying the Process STEP : 3 STEP : 4 Integrating Integrate Supplies and Work Area Design Equipment with the Process Required SCAN TO SEE NEW COMPONENTS Let Us • SPACE HELP Yo 300 Lageschulte St • STORA u Define and Resolve These Issues GE • HA P.O. Box 866 NDLING / DE SIGN • ERGONOMICS • WORKFLOW • SPACE Barrington, IL 60010 Ph: 847•382•1579 • Fax: 847•382•1615 FOCUS ON Conveyors and sortation Head Products Text_products High sortation rates at slow speeds For high capacity package sorting, the FlexSort SL2 sliding shoe sorter incorporates Web-enabled modular software and distributed controls to manage all areas of the unified system—including merges, inducts, diverts and take aways. Capable of producing high sort rates at slow operating speeds (200 cartons per minute at 400 feet per minute of travel), the low operating speed minimizes wear, noise and energy use. Automatic speed control allows the sorter to vary operating speeds to accommodate actual throughput needs, including peak rates of 400 cartons per minute. Using multiple drives to provide redundancy, the system provides more uptime with less maintenance. The sorter may be specified with either a noncontact induction linear drive or a profile drive configuration. Dematic, 262-860-6715, www.dematic.com. Modularly constructed cross-belt sorter Capable of sorting a range of products, the modularly constructed BS 7 belt tray cross-belt sorter is ideal for handling postal items, textiles, mail order articles and food. The system features moving 54 O C T O B E R conveyor belts with contactless power supply and fast, precise and gentle product sorting. Engineered to be comprised of 50% fewer individual parts, the sorter requires 80% less maintenance than conventional models. Built with durable aluminum components, the sorter is made up of a number of moving conveyor belts, or belt trays, making it capable of deployment in narrow destinations arranged close together. Belt trays are arranged at 90-degree angles to the direction of the conveying of the sorter, allowing articles to be fed in and discharged to the left or right. Beumer Group, 732-893-2800, www.beumergroup.com. Chain-driven accumulation conveyor The Accuglide chain-driven accumulation conveyor provides quiet, positive transportation and zero-pressure accumulation for rapid, gentle handling of a broad range of products. Features include jam detection to identify flow interruptions and command zone shutdowns, device and system-level diagnostics to streamline maintenance and device-level, photo-eye sensors for self-monitoring. Onboard independent logic controllers store commands, relieving processing stress on central computing stations. The conveyor accumulates product through up to three 90-degree curves with a single drive, increasing layout flexibility and providing additional accumulation capacity. For food and beverage applications, the equipment can be specified in stainless steel construction, or in a pallet load configuration for pallet handling. Intelligrated, 866-936-7300, www.intelligrated.com. 2 0 1 3 / M O D E R N M AT E R I A L S H A N D L I N G Save floor space with vertical spiral conveyor The single file vertical spiral conveyor offers smooth, continuously high throughput and flow of product in a compact footprint. The device elevates or lowers products in a compact configuration with a radius as small as 18 inches to conserve floor space. To efficiently convey and elevate a range of container and packages, the conveyor has a compact turn radius side-flexing chain with a single drive. This feature makes the system virtually maintenance-free and enables changeovers with minimal effort. Alliance Industrial, 800-368-3556, www.allianceindustrial.com. Merge/divert/transfer controller for multiple conventional conveyor types The ZoneLink3.S merge/divert/transfer (MDT) controller offers flexibility and connectivity, combined with built-in, zero-pressure accumulation functionality. Ideal for use with conventional conveyor types—such as belt-driven live roller, lineshaft, variable frequency drive driven and most AC motor pneumatic conveyors— the device operates without a programmable logic controller. Features include eight built-in modes, four release modes, four lift modes, quick connect sensor inputs, auxiliary inputs/outputs and a snap-in mounting plate for easy installation. Holjeron, 503-582-0820, www. holjeron.com. mmh.com FOCUS ON Conveyors and sortation Sort cases, polybags and trays with roller belt sorters Ideal for a small number of diverts in a short footprint, Activated Roller Belt (ARB) sorters enable sorting of any package type—including cases, polybags and trays—in sizes ranging from small to large. They provide high-speed bidirectional sorting at rates that exceed 100 packages per minute, and right angle sorting at rates from 30 to 60 packages per minute. Reliable and requiring minimal controls, the system can be used for sorting, depalletizing, merging and case turning applications. Intralox, 888-427-2358, www.intralox.com. CONVEYOR PRODUCTS, PALLET AND CONTAINER HANDLING EQUIPMENT STANDARD PRE-ENGINEERED CONVEYOR PRODUCTS Offering: Loop sorter handles range of product sizes The flexible Crossorter loop sorter handles products from very small items, such as envelopes and shrink-wrapped products, to bulky items—including odd-shaped packages and totes. Its high speed and lateral product orientation provide a maximum capacity of up to 18,000 carriers per hour. A sophisticated control system balances flows over different inducts and outputs to minimize recirculation and increase operational capacity. Features include synchronous linear drive technology to achieve energy efficiency four times greater than conventional sorters. Built using sustainable and recyclable materials, the unit is 80% more energy-efficient than conventional crossbelt sorters. Key components can be changed in 5 minutes, for maximum uptime. Vanderlande, 770-250-2800, www.vanderlande.com. 8\PJR:OPW7YVNYHT :[VJRPUN6W[PVUZ(]HPSHISL 3V^7YPJL.\HYHU[LL =VS\TL+PZJV\U[Z ,_[LUZP]L5VU:[HUKHYK *HWHIPSP[PLZ CONVEYOR ROLLERS REQUEST PRICE OFFER www.lewcoinc.com *HSS419.625.4014 *VU]L`VY:HSLZ :[HUKHYK:PaLZ-YVT¹[V¹ ,_[LUZP]L5VU:[HUKHYK9VSSLY6MMLYPUN LEWCO Inc.3HUL:[ :HUK\ZR`6OPV Sorters divert product at 90- and 30-degree angles ProSort MRT sorters handle mediumsized products at high throughput rates. The 90-degree model uses multiple narrow belts and right-angle rollers that *VW`YPNO[¹3,>*60UJ (SS9PNO[Z9LZLY]LK 56 O C T O B E R 2 0 1 3 / M O D E R N M AT E R I A L S H A N D L I N G mmh.com FOCUS ON Conveyors and sortation rise between the belts to divert items off both sides of the unit. For increased transfer rates, the 30-degree version has wheels that rise between the belts to transfer items at 30-degree angles. Both sorters travel at speeds up to 350 feet per minute. They are equipped with individual pneumatic take-ups for consistent belt tensioning and a distributed cabling system. Ideal applications include quality control stations, manual palletizing, automated and robotic palletizers and valueadded workstations. Hytrol Conveyor, 870-268-4266, www.hytrol.com. Flexible, quiet sliding shoe sortation conveyor improves handling speeds up to 25% To help distribution centers to improve sortation speed rates by up to 25%, the Automotion AutoSort 20 sliding shoe sortation conveyor travels up to 600 feet per minute. This produces single side sort rates of 250 to 300 cases per minute, and doublesided sort rates up to 150 cartons per minute. The conveyor has also been engineered to reduce noise levels by as much as 6 decibels in comparison to previous systems. To accommodate future growth and seasonal peaks, the system is flexible and easy to install or reconfigure. Features include an automatic chain oiler, unobstructed access for routine maintenance, removable side panels, and add-on divert stations with electric switches that do not require pneumatic air for easy repositioning. Wynright, 708-229-8280, www. wynright.com. Zero-pressure accumulation conveyors for carton, unit load handling A line of zero-pressure accumulation conveyors transport and accumulate cartons and unit loads for queuing up to feed into sortation equipment, palletizers or other materials handling equipment. Once an item has accumulated, the driving pressure beneath the item is removed so products do not touch. Ideal for providing a buffer zone, the conveyors hold back a steady stream of products when downstream processes aren’t ready for additional product. The conveyors are comprised of rollers with photoelectric sensors and on-board zone logic to control drive actuation. When the photo sensor notifies the zone controller that a product is present, it will not activate the drive rollers. Once the sensor identifies a clear zone, drive rollers are activated to release the product to the next zone in a spaced sequence. W&H Systems, 201635-3471, www.whsystems.com. MOVE MORE WITH CREFORM AGV SYSTEMS. Creform engineers can help you move more. We analyze, plan, and install point-to-point or plant-wide AGV systems that meet your material handling needs while keeping lean and continuous improvement goals in mind. With a wide selection of bolt-on or BST undercarriage AGVs, and extensive custom or existing cart configurations, our sales engineers can resolve your most challenging material handling needs. And coupled with our reliable control systems for vehicle management, we can be up and running fast. Make the right move and let us show how you can move more. W W W C R E F O R M C O M s mmh.com M O D E R N M AT E R I A L S H A N D L I N G / O C T O B E R 2013 57 FOCUS ON Conveyors and sortation Sort variety of parcel sizes, shapes with re-engineered shoe sorter Newly re-engineered, the Trisort SDX shoe sorter is ideal for high-capacity operations in distribution, warehousing, shipping and postal applications. The versatile system handles a variety of parcel sizes and shapes along a precision frame with exacting fit and full-length, seamless urethane track for smooth rolling performance. For maximum uptime, the unit’s divert switches incorporate precision lubricated thermal plastic elements that are individually replaceable, while pop-off/snap-on divert shoes have energy-absorbing honeycomb elastomer cushions to reduce jams and provide gentle diverts. Noise levels are minimized with precision ball bearing wheels and low friction lubricated plastics. Cinetic Sorting, 502-636-1414, www.sorting.com. Cut the Trash Talk! Transport system operates noiselessy with fully integrated, compact drive The LT40 transport system features a fully integrated and compact drive, measuring 2.36 inches in diameter. The drive operates the conveyor noiselessly, and is impelled by a motor with stepless speed variation that allows an operator to adjust speed ramps and change the direction of travel. Comprised of a double belt system, which carries individual work piece holders at a speed up to 65.6 feet per minute, the conveyor includes square or elongated work piece holders in six different sizes—each with a capacity of 37 pounds. The holders can be equipped with RFID for real-time product identification. Montech, +41-0-32-6815-500, www.montech.com. Add a BloApCo Shredder above your baler and stop complaining about your Trash Line. Maintenance-free motor brakes BloApCo warehouse shredders greatly expand disposal capacity and: The maintenance-free MagnaShear motor brake employs oil shear technology, providing longer service life to accommodate the frequent start/stop cycles of conveyors. The technology uses a layer of automatic transmission fluid between the brake disc and drive plate to transmit torque between V Eliminate jams and ensure your production area is always clear of OCC V Increase bale density and lower your haul-away costs V Save energy and improve your environment with quiet, low HP, low dust performance www.bloapco.com 800.959.0880 © Blower Application Company, Inc., Germantown, WI 2012 REDUCING SCRAP SINCE 1933 FOCUS ON Conveyors and sortation lubricated surfaces. This eliminates wear due to friction. As the fluid is compressed, the fluid molecules shear, imparting torque to the other side. The torque transmission causes the stationary surface to turn, bringing it up to the same relative speed as the moving surface. Since most of the work is done by the fluid particles in shear, wear is eliminated. The totally enclosed brakes are impervious to moisture, dirt and dust, and come in spring set torque ratings from 3 to 1,250 foot-pounds. Force Control Industries, 513-868-0900, www. forcecontrol.com. Nanoceramic grease provides high friction resistance in conveyor applications Using nanoceramic particles that act as sub-microscopic ball bearings, DayLube high performance grease provides continuous lubrication to steel surfaces. Ideal for use with conveyors, the lubricant has a much lower coefficient of friction at all temperatures than traditional greases, and is chemically inert—making it environmentally friendly. It maintains its viscosity across full temperature range and is NSF-H1 Food Grade Certified. It features high load-bearing properties, a low dielectric constant, does not contain metal or silicone and resists steam, acids and most chemical products. The lubricant may be purchased in 16-ounce tubes and jars, gallons and 5-gallon pails. Dayton Progress, 937-859-5111, www. daytonprogress.com. mmh.com Low friction, low power consumption reduces total cost of ownership To reduce total cost of ownership, the X65 conveyor has been engineered for low friction, low power consumption and a long service life. Features include a highly efficient drive technology to further reduce power consumption by 8% to 44%, depending on application and selected drive unit. Sturdy construction extends maintenance intervals, while the conveyor can reach speeds of 393.7 feet per minute. For automated single piece flow applications, it handles products weighing up to 22 pounds at noise levels comparable to office levels. FlexLink Group, 800-7821399, www.flexlink.com. Rollers include reusable steel can trough and return idlers For longer service life, a line of rollers includes patented steel can trough and return idlers, with two tapered roller bearings in each hub (four per idler). In addition to lasting up to three times longer than traditional two-bearing designs, the rollers withstand severe applications. They are constructed with universal shafts, enabling them to fit any manufacturer’s brackets. Because there is no welding on the idler assembly, any damaged parts can be replaced in minutes—allowing the re-use of the axle assembly for cost savings. The rollers come in 5-, 6- and 7-inch diameters with standard shell thickness of 0.1875 and 0.25 inches. The standard models include 0.75-inch bearings; the heavyduty versions are equipped with 1.25-inch bearings. Elite Roller Manufacturing, 513-738-3000, www.eliterollermanufacturing.com. Lift Truck Damage Got You Down? Do your lift trucks look like demolition derby cars? Before now there was very little you could do to prevent this. To reduce your damage costs, manage your industrial fleet with: s0ATENTEDIMPACTMANAGEMENT SEVERITYLEVELSSELFLEARNING AUTOCALIBRATING s7IRELESSACCESSCONTROL FOROPERATORACCOUNTABILITY s!UTOMATEDELECTRONIC SAFETYCHECKLISTS s!NDMUCHMUCHMORE Improve fleet safety, reduce material handling costs, and increase efficiency with 0OWER&LEET ® and 0OWER"OX™ from I.D. Systems, the global leader in wireless vehicle management systems. 4OLEARNMORE CALLUSAT ORVISIT IDSYSTEMSCOM 4EL [email protected] s www.id-systems.com PRODUCT Showcase Thermal printers deliver industrial, desktop bar code printing A line of thermal printers includes standard Ethernet connectivity for high quality label printing at fast speeds. Capable of producing 20,000 labels in one run, the WPL612 is ideal for manufacturing, warehouse and shipping/receiving use. It contains die-cast aluminum construction for improved durability. As an entry-level industrial printer, the WPL406 has a low-profile, all-metal exterior housing, while its die-cast aluminum print mechanism outputs up to 10,000 labels per day. The WPL304 desktop model is compatible with Wasp and other major ribbon media offerings for maximum versatility. Wasp Barcode Technologies, 866547-9277, www. waspbarcode. High load capacity four-post VRC The supplier’s four-post vertical reciprocating conveyor design includes, as standard, the company’s full-featured AutoSenz D-Series overload detection system. This next-generation 4XLift has been designed to provide safe lifting of heavy, bulky loads. The VRC is available in two lifting capacities. Standard capacity is 15,000 pounds and the high-load capacity handles loads up to 30,000 pounds. The standard carriage platform accepts loads up to 12 x 30 feet long. Additional design and safety features include a robust four-post structural frame with either 6-inch or 8-inch wide-flange steel beams; an available CargoLok gate that securely encloses the carriage and protects heavy cargo or rolling loads; an audible alarm system that sounds if the gate is left open or not properly latched; and an available SafeLok system that locks the carriage at upper levels for added safety. Wildeck, 262-549-4000, www.wildeck.com. Wrap products with sensitive finishes in elegant black cushioning To protect delicate furniture, appliance and electronics finishes from damage during shipping, a new line of black bubble air wrap is offered for use as cushioning, void fill or surface protection. Reformulated in a dark color to further reinforce branding beyond primary packaging—and offering concealment/theft deterrence properties—the Astro-Bubble Renew wrap features high recycled content. It comes in 40% recycled content coex (low-density polyethylene/nylon) and 25% recycled content monolayer (linear-low density polyethylene) styles. Bubble size choices range from very small to large, in diameters from 0.125 to 0.5 inches. Pregis, 877-692-6163, www.pregis.com. 60 O C T O B E R 2 0 1 3 / M O D E R N M AT E R I A L S H A N D L I N G mmh.com PRODUCT Showcase Energy-efficient AS/RS The Quickstore Microshuttle automated storage and retrieval system—a part of the supplier’s line of mini-loads, shuttles and load-handling devices—is offered as a solution for low- to mediumthroughput applications. The shuttles move between different levels within the racking with a lift, feature wireless communication, and use capacitors for on-board energy that enables autonomous operation without power rails in the aisles. All braking energy is directed back to reload the capacitors for energy efficiency. Scalable, the system can be easily expanded with additional shuttles as throughput requirements increase. To ensure high availability, the redundant system allows a shuttle to be removed as needed for service, while every location in the racking can be reached manually if needed. Vanderlande, 770-250-2800, www.vanderlande.com. 107-lumen per watt LED fixture backed by 10-year warranty The ultra-efficient DuroSite LED high-bay and low-bay fixtures produce 107 lumens per watt and feature integrated power supplies. Backed by a 10-year full performance warranty, the lighting has both UL certification and CE compliance and is offered in 17,000-3,800 lumen output fixture versions. The reliable lamps include high lumen-per-watt efficiency, high power factor, low total harmonic distortion, various input supply options and high transient surge protection. Dialight, 732-919-3119, www. dialight.com. Compact controller integrates sequence, motion, temperature and vision The compact L series controller integrates sequence, motion, temperature and vision into a single package to support fully automated machinery that weighs, palletizes and stretch wraps loads. Programmed with GX Works2 software, the controller enables multiple working modes to be pre-set and engaged with a graphic operator interface touchscreen. For palletizing, the unit delivers precise motion control to package and stack products faster and with greater accuracy. When stretch wrapping, the controller uses a servo system that improves tension control to ensure that loads are secured with maximum stretch without excess film or film ripping. Mitsubishi Electric Automation, 847-478-2100, www.meau.com. LET LYON HELP DESIGN YOUR NEXT STORAGE PROJECT From lockers to equipment storage Lyon is your one stop provider for all your storage needs. STORAGE SOLUTIONS SINCE 1901 7RÀQG\RXUQHDUHVW'LVWULFW0DQDJHU FDOOXVDW800-323-0082RU O\RQZRUNVSDFHFRP mmh.com M O D E R N M AT E R I A L S H A N D L I N G / O C T O B E R 2013 61 PRODUCT Showcase Prevent slips with fiberglassreinforced plastic surface Virtually indestructible, the SafeStep line of slip-resistant surfaces is constructed from extremely durable, fiberglass-reinforced plastic. Offerings include step edges, landing covers and edge covers, in addition to large pieces of sheeting for surfaces such as ramps, walkways and around machinery. The products can be used for indoor and outdoor applications and resist oil and chemicals. Pre-formed and ready for installation, the surfaces are affixed with adhesive or screws. Step covers come in eight sizes and are black or high-visibility yellow. Landing covers come in one standard size; four sizes of step edges are yellow; and six sizes of sheeting come in black, yellow or gray. Rust-Oleum Industrial Brands, 800323-3584, www. rustoleum.com. PROTECH® Precision Pallets Ideal Pharm for the aceu & Foo tical Indus d tries Biodegradable cushion bag made from renewable materials The PakNatural biodegradable cushion bag acts as protective packaging for cushioning and void-fill shipping applications, while meeting sustainability requirements. Offered in three sizes, the packaging encases loose fill material within a protective film—both of which are renewable, biodegradable and compostable. Non-abrasive, the bags are ideal for protecting electronics, books, glass items and collectibles in shipment. No equipment is necessary to use the packaging, which has been certified as biodegradable and compostable by three independent international organizations: The Biodegradable Products Institute (BPI), Germany’s DIN CERTCO and Belgium-based Vincotte. Sealed Air, 800-648-9093, www. sealedair.com, www.paknatural.com/cushionbag. No need for maintenance on roll-up dock door Made from the same material used to produce tires, the Powerhouse SD industrial, roll-up rubber door stands up to dust, rocks, mud and harsh weather. The door’s panels are made from styrene butadiene rubber for maintenance-free, high-speed operation. Engineered without springs or counterbalance systems, if an impact occurs the door releases without damage and restores to full operation with the push of a button. Rytec, 888-467-9832, www.rytecdoors.com. Double wall cylinder container for safe beverage transport, dispensing Always in stock and ready to ship! Tired of waiting for Structo-Cell pallets? PROTECH 4048 pallets save time and money to keep your operation moving. t Standard PROTECH is made with FDA-rated resin and color t FM-approved fire-retardant PROTECH is decaBDE-free t Easy to clean, mold- and insect-resistant, hygienic t Four-way forklift and jack entry t Optional intermittent 1/2” perimeter lip Ready to Ship in 24 hours! or grommets 866-713-9446 www.tmfcorporation.com 62 O C T O B E R 2 0 1 3 / M O D E R N M AT E R I A L S H A N D L I N G To prevent deformation at high pressure, the KeyKeg20 beverage dispenser features double wall construction that creates a cylinder inside a cylinder to better resist internal pressures. The container stores soft drinks, stouts and other highly carbonated beverages by housing a flexible, multi-layered inner bag that holds the beer, wine or soft drink. Pressurizing the space between the bag and the wall dispenses the contents. Because the beverage does not come into contact with the propellant gas during dispensing, its quality is not compromised. The containers resist high temperatures during transport in hot climates and are impervious to moisture. For transport, 80 of the cylindrical units fit on a single pallet. Lightweight Containers, 31-0223-661-088, www.keykeg.com. mmh.com PRODUCT Showcase Recyclable carton board A line of carton board products, which are made of lightweight and easily recyclable paperboard, and the automatic production lines for making them can be used in transport packaging as a replacement for traditional wood and plywood packaging. The carton board packaging comprises a modular system that includes stabilizing edge boards in different profiles, honeycomb boards and paperboard pallets adhered together with glue and paper cores to stabilize the load’s footprint. Eltete TPM, +358-50-3036275, www.eltete.com. End-of-line packing workstations An ergonomic, fully customizable line of packing tables includes intelligently located, easy-reach tool trays, recycling bins at worktop level and ergonomically placed cutters, paper rolls and label printers. A choice of 35 optional accessories may be specified for unique configurations and to ensure compatibility with existing workstations and workbenches. Adjustable manually or electrically, the workstations can be supplied with adjustable-shelf trolleys that fit snugly underneath to hold packaging materials and other ancillary equipment. Treston, +44-0-1635-521-521, www.treston.com. Cordless production tools save energy with automatic shut-off functions To promote energy efficiency, a line of production and assembly line tools includes intelligent cordless shut-off, low-torque cordless clutch and cordless non shut-off models for use in automotive and aviation factories as a replacement for air tools. The cordless models deliver up to 96% savings on electricity costs, reduce carbon dioxide emissions and eliminate trip hazards from air lines. Environmentally friendly, the 10.8volt cordless shut-off mechanical pulse tool incorporates a 3.0 ampere-hour lithium-ion battery, torque control mechanism with 0.25-inch hex quick change and a brushless motor with shut-off technology. Panasonic, 800-338-0552, wwww.panasonic.com. Modular safety fencing easy to install, configure Quick-Guard modular safety fencing panels can be custom configured to guard industrial applications. The guarding consists of a limited number of parts, delivered partially assembled with all necessary fittings, to make it easy to build the system on-site. Using aluminum profiles, patented brackets, net-locks, mesh and solid panels, the fencing is easy to adjust if production equipment is modified or moved. When the welded mesh and/or polycarbonate panels are locked into the profile, the inherent strength of the system increases. The outer wire of the mesh locks into profile fence posts through unique net-locks, making the panel as strong as if it were welded. Infill strips firmly secure the polycarbonate panels into the extruded aluminum profiles channel. A patented screw-lock system and pre-mounted brackets ensure that no holes need to be drilled in the profiles. ABB Jokab Safety, 888-282-2123, www.jokabsafetyna.com. Export and Domestic Pallet Solutions PRES PALL ŹMinimize Waste Cut Packaging Co ŹFree of Bugs, Mold TCP and TCA Che ŹReduce Fork Truck Traf¿c ŹReduce Shipping Costs ŹIncrease Product Protection ŹReduce Shipping Damages ŹCerti¿ed SustainaE Which Pallet Will You Choose? LITCO International Pallets Export and Domestic Pallet Solutions 855-296-2891 t www.litco.com SPACS95-8/12 mmh.com M O D E R N M AT E R I A L S H A N D L I N G / O C T O B E R 2013 63 PRODUCT Showcase Polymer Solutions International, Inc. Where Ideas Become Solutions Polymer Solutions International is a global manufacturer of reusable complete line of plastic pallets and racks manufactured with FDA approved material, Radiopaque material, or Factory Mutual Research Corporation (FM) approved material. Polymer Solutions International can provide you with material handling solutions in the food, beverage, pharmaceutical applications, including custom sizes pallets. Low emission powertrain on forklifts minimizes noise, environmental impact Toll Free (877) 444-7225 &NBJMJOGP!QSPTUBDLDPNtMedford, NJ 08055 USA www.prostackpallets.com Using a powertrain that produces low emissions and low noise during operation, the EcoMaxx series of forklifts is powered by GM liquefied petroleum gas (LPG) Tier IV E Cummins and Perkins diesel Tier III EPA engines. The vehicles lift loads from 8,000 to 22,000 pounds. Environmentally friendly, the trucks feature wide view masts for operator visibility, hydrostatic steering for simple and precise maneuverability and easily accessible operator controls for an ergonomic ride. Starke Material Handling, 877-435-4352, www.starkeusa.com. STATEMENT OF OWNERSHIP, MANAGEMENT AND CIRCULATION 1. Publication title: -ODERN-ATERIALS(ANDLING. 2. Publication No. USPS . 3. Filing date: 3EPTEMBER. 4. Issue frequency:-ONTHLY 5. No.ofissuespublishedannually:. 6. Annualsubscriptionprice:53#!.&/2 7. 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Extent and nature of circulation: OVER 100 MODELS NEW The Specialist in Drum Handling (315) 437-8475 Average No. Copies Each Issue During Preceding 12 Months Actual No. Copies of Single Issue Nearest Filing Date A. Total no. copies (net press run) B. Legitimate paid and/or requested distribution (by mail or outside the mail) 1. Outside County paid/requested mail subscriptions stated on PS Form 3541 2. In-County paid/requested mail subscriptions stated on PS Form 3541 None None 3. Sales through dealers and carriers, street vendors, counter sales and other paid or requested distribution outside USPS 4. Requested copies distributed by other mail classes through the USPS NonE None C. Total paid and/or requested circulation D. Nonrequested distribution (by mail and outside the mail) 1. Outside County nonrequested copies stated on PS Form 3541 2. In-County nonrequested copies stated on PS Form 3541 None None 3. Nonrequested copies distributed through the USPS by other classes of mail None None 4. Nonrequested copies distributed outside the mail E. Total nonrequested distribution (sum of 15D 1, 2, and 3) F. Total distribution (sum of 15C and E) G. Copies not distributed H. Total (sum of 15F and G) I. Percent paid and/or requested circulation (15C divided by F times 100) % % 16. Publication of Statement of Ownership: Publication required and will be printed in the /CTOBER issue of this publication. 17. I certify that all information furnished on this form is true and complete. I understand that anyone who furnishes false or misleading information on this form or who omits material or information requested on the form may be subject to criminal sanctions (including fines and imprisonment) and/or civil sanctions (including civil penalties). Charles Tanner (signed), $IRECTOROF!UDIENCE-ARKETING 0EERLESS-EDIA Statement of Digital Circulation 1. Publication Title: -ODERN-ATERIALS(ANDLING Average No. Digital Copies Each Issue During Preceding 12 Months www.MorseDrum.com/mmh 64 O C T O B E R 2 0 1 3 / M O D E R N M AT E R I A L S H A N D L I N G No. Copies of Single Issue Published Nearest to Filing Date Printed Circulation as reported on PS Form 3526, Line 15A Digital Circulation Total Circulation Charles Tanner (signed), $IRECTOROF Audience Marketing , mmh.com Power Transmission Belts POWER TRANSMISSION STRETCH BELTS Pyramid Inc. has manufactured round and flat Pyrathane® belts for over 40 years. Pyrathane® belts are used in a wide variety of low and fractional horsepower drive applications such as liveroller conveyor systems, as well as transport devices for paper, currency and small parts. Pyrathane® belts are manufactured to our customers’ specifications and are of the highest quality with exceptional abrasion resistance and durability. classified To advertise, or for more information contact: Jennifer Drevline 847-223-5225, ext. 11 [email protected] Pyramid Inc. 522 N. 9th Ave. E. • Newton, IA 50208 Phone: 641-792-2405 • Fax: 641-792-2478 E-mail: [email protected] Website: www.pyramidbelts.com Components Ergonomic Holster Systems Bumpy Rides? Secure Your Terminal, and Holster Your Side Arm... with a LOGISTERRA ® truck-mount Holder ...or a slinger, right or left UÊ*ÀÛiÊ«À`ÕVÌà UÊ9i>ÀÃÊÊÃiÀÛVi UÊi«Þi`ÊÜÀ`Ü`i UÊ>`iÊÊ1- L O G I S T E R R A , I N C. 619-280-9992 Security NE Thinking about building walls for security? W There’s a better and lower-cost alternative: Folding Guard’s Saf-T-Fence® partitions. They deliver security and an unobstructed view of your property – with no change to your lighting or heating systems. Modular system can be easily installed, expanded or relocated in any space. In Stock. info@}ÃÌiÀÀ>°VÊUÊÜÜÜ°}ÃÌiÀÀ>°V Download FREE guide at FoldingGuard.com/kit Label Holders Floor Tape Are you still painting... Really? Try Mighty Line Floor Tape! So good it’s Patented! No more messy brushes and paint cans to clean up. Take 5% off your first order. Use promo code: “Try Floor Tape.” 800.242.3919 www.aignerlabelholder.com [email protected] mmh.com Phone: 803-993-TAPE Email: info@floortapestore.com www.FloorTapeStore.com M O D E R N M AT E R I A L S H A N D L I N G / O C T O B E R 2013 65 MODERN 60 Seconds with... Richa Gupta VDC Research TITLE: Senior Analyst, Auto-ID & Data Capture LOCATION: Framingham, Mass. EXPERIENCE: Three years with VDC Research PRIMARY FOCUS: During her tenure, Gupta has covered multiple technology solutions including machine vision, retail automation technologies and bar code scanning and printing. Modern: What have been the most important developments in the last year in the automatic identification (Auto-ID) and data capture market? Gupta: On the handheld scanning side of the industry, it’s been the rapid rate of migration from laser to imaging for handheld scanning devices. And, 2012 was the first year we saw a year-over-year decline in conventional handheld scanning devices. Meanwhile, 2D imaging solutions posted significant growth and that has continued to be the case in 2013. The other developing story is that the market leaders are facing stiff competition from the emerging markets, including some in Latin America. It is chipping away at the leaders’ market share. This is a growing threat, and we’ll be keeping an eye on the trend. Modern: Has the adoption rate continued in emerging markets? Gupta: 2012 was tough for Asia Pacific. The manufacturing slowdown in China had a big impact on the bar code printer market in particular. However, Latin America showed strong growth, Europe is picking up again, and now Asia seems to be picking up as well. In addition to the manufacturing slowdown, budgets were tight so users opted for less expensive solutions as well. That also led to a decline in revenues. 66 O C T O B E R Chris Lewis Modern: We hear a lot about Big Data today. To launch a Big Data project, you have to capture Big Data. Is that bringing excitement back to Auto-ID and data capture technologies that are otherwise thought of as mature technologies? want to capture images, such as documenting damaged goods, which might be used for future processes. Gupta: We believe that it is. Before you can analyze data, you have to capture and store it. What we’re finding is that the end user is technology agnostic. They’re looking at bar code scanning, but they’re also looking at RFID, real-time locating systems (RTLS) and sensors. They want the technology that will solve a particular problem or achieve an objective. The shift from laser bar code scanning to image capture that I spoke about earlier is part of this conversation. End users don’t just want to capture information from a label. They also Gupta: Most definitely. Part of that is the result of the proliferation of consumer devices. Almost everyone has one and knows how to use it. So, it makes sense to invest in mobile devices for printing, scanning or an all in one device. All of these devices are helping the user or enterprise generate real-time visibility of the movement of the product through the supply chain. With sensors and imaging, it’s now also about the condition—the how—of the product. That’s the story we’re going to be watching going forward. 䡺 2 0 1 3 / M O D E R N M AT E R I A L S H A N D L I N G Modern: Mobile was a big theme for a while. Everyone wanted to take Auto-ID outside the four walls. Does that theme still have traction? mmh.com Imagine the other wonders they would have created with a Hyundai. As one of the world’s top 25 international companies, Hyundai’s success is simple: provide competitively priced products with a long list of standard features backed by one of the industry’s best warranties. So no matter what job you dream up, we have a forklift ready to move you. Learn more at hceamericas.com. HYUNDAI FORKLIFT Moving You Further