futuRe - Supports For Living
Transcription
futuRe - Supports For Living
shAping ouR futuRe 2012 AnnuAl RepoRt Budget reductions, widespread loss of jobs for people with significant disabilities and uncertainties impacting our nonprofit agencies combined to make FY 2012 a challenging year. Despite the difficult conditions and a 1.5 percent reduction in existing jobs, there were several positive indicators. In partnership with nonprofit agencies, NISH added over 5,600 new jobs through new business and contract expansions. For all of FY 2012, our network of nonprofit agencies supported more than 44,000 AbilityOne® jobs and total jobs exceeded 125,000. Procurement List additions were also strong and included 116 new projects that should result in more than 2,000 additional jobs in the future. The average hourly wage reached an all-time high of $11.94; and our network of agencies placed over 22,000 people with disabilities in employment outside the AbilityOne Program. 2012 was also a year of building our future through significant progress on our 20112015 strategic plan. We expanded the traditional employment model through several innovative and diverse employment solutions for people with significant disabilities. Through the Pathways to Careers project in Utah, paid internships are offered to people with intellectual and developmental disabilities so they can transition to competitive, integrated employment based on informed choice. This model uses an employer payroll tax incentive that serves as a resource to the employer to cover any costs for ongoing employment supports or accommodations. We also made major strides in implementing structured programs to enhance employment and disability awareness. The Quality Work Environment initiative continued to expand throughout our agency network. Likewise, the AbilityOne Design Challenge grew at high schools and colleges throughout the country. It is the only national design competition focused solely on removing barriers to employment encountered by people with disabilities. Finally, NISH developed two Employee Stock Ownership models that focus on company ownership and employment of wounded warriors. (They were successfully implemented in early 2013.) Bob Chamberlin The foundation of all our planning continues to be the people with significant disabilities whom we serve; they are the cornerstone of what we do. This annual report provides examples of the capabilities, dedication and determination to excel demonstrated every day by people with significant disabilities throughout the United States and its territories. We look forward to sustaining and growing innovative, diverse and quality employment opportunities for people with significant disabilities in 2013 and the years ahead. Sincerely, Bill Coleman Bob Chamberlin President and CEO Bill Coleman Board Chairman On the cOver: roy Bradford, Jr., Sankar Sewnauth (ceO), Dean Sparks and Jon Stanley, Unistel (a subsidiary of cDS Monarch), Webster, n.Y., package spices. initiatives In FY 2012, we laid the foundation for future growth through new and expanded initiatives, and developed innovative employment solutions for people with significant disabilities. Steven Grant, Goodwill Industries of Lower South carolina, north charleston, provides supply chain management services at Joint Base charleston for the Defense commissary Agency. 1 initiatives I Matching grant fund Creates Jobs for 513 individuals with Disabilities In FY 2012, NISH created a matching grant program to incentivize job creation. The ultimate goal is to grow successful business lines that can be adopted across the NISH network of nonprofit agencies and increase employment at a more rapid pace. This 12-month matching grant financial assistance program supported lines of business such as call center training, electronic recycling, a franchise opportunity, steam cleaning, hydroponics (gardening) and peer care coordination. The results of this project exceeded expectations, generating 108,000 direct labor hours and supporting employment for 513 individuals with significant disabilities. For example, Raymond Dwyer attended the National Telecommuting Institute’s (NTI’s) Call Center 101 Certification. After a few months of training, Dwyer was hired by Alpine Access to work as a customer care professional to support a major insurance company. “I was a few months out of skin cancer treatment feeling more defeated than I ever have in my life. I was up and about wondering what I was to do with my life. Who would hire me when I am on a constant cancer watch? It was about that time when NTI called me and asked me if I was interested in a work-at-home position,” Dwyer said. R 2 With the objective of identifying new and innovative employment options for people with significant disabilities, NISH supported the startup of two mission-based Employee Stock Ownership Plan (ESOP) organizations. The ESOPs — Able Forces Professional Services, a veteran-owned small business, and KCK, a servicedisabled veteran-owned small business — are dedicated to 100 percent employment of veterans with at least half of those veterans being wounded warriors. For both of these organizations, the principals retain 51 percent ownership and the employees own 49 percent through the ESOP. The mission-based ESOPs are for-profit companies that provide employment to people with disabilities and the opportunity for long-term asset accumulation through the ESOP. initiatives Bob chamberlin (left), nISh president and ceO, presents the AbilityOne Design challenge First Place Award to U.S. Military Academy students, from left to right, Jeremiah r. Watson, Bret r. Larson, Jeff-Antoine Pierre-Louis and col. Daisie Boettner; and to new Dynamics corporation’s, Anne Ramppen and William Brown. U.S. Military Academy student Jeff-Antoine Pierre-Louis demonstrates PrOSPer. Design Competition Brings Disability Awareness to schools, provides Assistive technology for people with significant Disabilities Where will science and technology find the next Dean Kamen? NISH created the AbilityOne Design Challenge to raise disability awareness while recruiting university and high school student teams to develop assistive technologies that empower people with disabilities to break through barriers to employment. Paired with an AbilityOne® Network member, student teams are introduced to the field of community rehabilitation and the many talents of people with disabilities. The teams identify an employee with a disability who has a specific work-related issue. After evaluating the job and breaking out the components that comprise the job, the students then focus on how to increase the employee’s productivity. In order to compete, students must build a functioning prototype. The winning devices are shared with the nonprofit community at NISH’s national conference. 3 initiatives Bob chamberlin (left), nISh president and ceO, presents the Best Overall Design award to Poolesville high School students, from left to right, Marianne Zhao, Alice huang and roberta Lock; and coach Kevin Lee. U 4 initiatives I The NISH Institute for Economic Empowerment is in its second year of a pilot program to provide employment to individuals with the most significant intellectual and developmental disabilities who typically experience the greatest difficulty in obtaining employment. The pilot’s additional goal is to actively engage potential employers to hire these talented individuals. The multi-year model matches the skills, interests and abilities of individuals with intellectual and developmental disabilities with jobs in their communities. The pilot, entitled “Pathways to Careers,” is currently in the Clearfield, Utah test market in collaboration with AbilityOne® Network member Pioneer Adult Rehabilitation Center. Individuals with disabilities have access to comprehensive case management, benefits counseling and a strengths-based assessment. Additionally, they have the opportunity for multiple paid internships to gain on-the-job experience in order to choose which type of employment provides the best fit. Simultaneously, the pilot simulates and evaluates an employer incentive, the Employer Payroll Tax Adjustment. This tax adjustment is an employer payroll tax reduction that creates a source of funding for long-term employment supports for employers who hire Pathways participants. The long-term project goal is to offer individuals with the most significant intellectual and developmental disabilities a path to a choice of integrated settings and jobs. Additionally, the project provides potential employers not only economic offsets to employment supports but also access to a diverse, talented and dependable workforce. Joshua Schneiter, a participant of the Pathways to careers Program, during his first internship as a t-Slots worker with Futura Industries, an aluminum manufacturer in clearfield, Utah. his internship tasks included assisting with an extrusion saw, assembling parts, maintaining the warehouse and packing materials. 5 initiatives From left to right: Paula Gentius, assistant to the norfolk State University Board of visitors and to the president; tizoc Loza, program manager, northrop Grumman corporation; and Gloria D. Pualani, director of social economic business programs/government relations, northrop Grumman corporation. From left to right: nancy Myrick, director, Policy and Program, U.S. AbilityOne commission; robert Kelly, Jr., private citizen member, U.S. AbilityOne commission; and thomas A. Panek, vice president of relationship Management, national Industries for the Blind, at the first lunch and learn session. 6 initiatives P E N Northrop Grumman Corporation held two “Lunch and Learn” events hosted by the U.S. AbilityOne Commission,® NISH and National Industries for the Blind. The events exemplified Northrop Grumman’s support since its execution of a Memorandum of Agreement with AbilityOne.® The “Lunch and Learn” series focused on meeting the challenge — encouraging industry and nonprofits to collaborate and network for future mutual benefit to all participants. L Lockheed Martin’s Lexington, Ky.-based Special Operations Forces-Contractor Logistics Support contract recognized one of its AbilityOne Network agency partners with the Platinum Level of service, denoting 100 percent on-time and accurate delivery of shipping and packaging supplies to Lockheed Martin. Southeastern Kentucky Rehabilitation Industries, Corbin, Ky., competes with for-profit companies to provide a wide variety of corrugated boxes, packaging materials and other supplies needed at various locations on this critical Special Operations Command contract. V NISH’s network of nonprofit agencies joined together in a program that facilitates the electronic collection of data to take a closer look at the employees served by the AbilityOne Program. As a result, the cumulative data allows NISH to better assist and represent employees in all sectors, such as advocating on Capitol Hill, evaluating potential strategic lines of business and conducting business development. P Nonprofit Agencies 4% 2% traumatic Brain injury hearing impairments 2% Blind and visual impairments 1% neurological impairments 5% other physical Disorders 1% other 8% Musculoskeletal Disabilities 45% 32% Mental illness intellectual/ Developmental Disabilities *Data represents more than 25 percent of AbilityOne employees of nISh-producing nonprofit agencies. 3.01.13 7 initiatives Faith cabrales sews an extreme cold weather outer sleeping bag at readyOne Industries, Inc., el Paso, texas. the outer sleeping bag and its compression sack will attach to the U.S. Marine corps’ three Season Sleep System for use in weather conditions below 20 degrees Fahrenheit. I NISH supported the long-term sustainability of AbilityOne® and nonprofit agencies through expanded training, efforts to increase awareness and infrastructure development. I • provided tax preparation, financial literacy and benefits counseling services for 4,386 nonprofit agency employees with disabilities and others eligible for services in the community. • updated its internet and extranet sites to improve the customer experience. • increased Abilityone brand awareness through award-winning print and video campaigns and online advertising. 8 • strengthened and leveraged opportunities for shared advocacy on national and state levels through lead roles with State Use Programs Association, Inc., National Governors Association, National Council of State Legislatures, the American Association of People with Disabilities, Alliance for Full Participation, National Forum on Disabilities and the Consortium for Citizens with Disabilities. • Conducted the first-ever local advocacy training pilot in Phoenix, Ariz. for selfadvocates and nonprofit agency staff. The pilot prepared self-advocates to tell their stories to locally elected officials and Members of Congress. • Reached out to 3,285 audience members at more than 29 AbilityOne Speakers Bureau events, during which AbilityOne employees shared their stories. highlights highlights We collaborated with our nationwide network of nonprofit agencies to add more than 5,600 jobs for people with significant disabilities in FY 2012 through new and expanded AbilityOne® contracts. this section highlights some of those new contracts, as well as the stories of the people who benefit from these contracts and whose lives have been changed thanks to their new jobs. these success stories demonstrate why what we do is so important and keep us focused forward. Demetrius Pone, PrIDe Industries, roseville, calif., provides custodial services at travis Air Force Base, calif. 9 highlights Mark Davis, forklift operator, prepares pallets for shipment to a fielding event. Summer Dann, forklift operator, uses a handheld scanner to pick an e-order for a deploying soldier. 10 Darren Wear, forklift operator, verifies an order for shipping and applies rFID tags. highlights N NISH has more than 125 nonprofit agency partners that provide customized supply chain management solutions to maximize efficiencies and streamline operations for customers. These agencies manage and deliver thousands of line items and hundreds of millions of dollars worth in inventory safely and on-time every year. One of the newest supply chain management contracts combines the AbilityOne® Network’s supply chain management capabilities with decades of experience in apparel manufacturing and laundry operations. The contract is in support of the Army’s National Level Organizational Clothing and Individual Equipment (OCIE) Repair and Warehousing Program, which is designed to clean and repair unserviceable, but economically repairable OCIE, consolidate inventory in regional warehouses and save the Army significant sustainment dollars. For this contract, Peckham, Inc., Lansing, Mich., employs 97 people with significant disabilities who launder, restore and repair clothing and equipment, and provide supply chain management for the Army Contracting Command, Clothing and Heraldry Office, based in Aberdeen Proving Ground, Md. Once cleaned and repaired, the OCIE is then shipped to Central Issue Facilities throughout the country or transferred to the Program Management office and combined with Soldier Protection and Individual Equipment (SPIE) used for training and deployments. Peckham operates as a shipping and storage facility for both OCIE and SPIE. Alisha Womble always felt uncomfortable speaking and interacting with customers, and came to Peckham quiet, reserved and self-conscious of her disability. “At other jobs they tell you that it’s ok to ask questions if you don’t understand; that’s really not true. At Peckham, it is true and I am comfortable asking,” she said. Womble was recently promoted to data entry, working in Peckham’s Supply Chain Solutions Division on the OCIE project. This new position has offered her an opportunity for upward mobility, where she is able to earn higher wages and increase her skills. “Not only did Peckham already have a very efficient logistics program, they have nearly two decades of experience in sewing garments for the Armed Forces, just the kind of experience needed for this contract. This contract will allow the Army to standardize and document the repair process.” — Harry Veneri, Chief of the Clothing and Heraldry Services Office, U.S. Department of the Army 11 highlights N NISH contact center service contracts with the Federal Government provided jobs for more than 1,900 people with significant disabilities and over $110 million in revenue in FY 2012. NISH agencies provide contact center services nationally from California to New York and Michigan to Alabama. William christensen of Inspiritec assists Sgt. 1st class cassandra Scott at the U.S. Army human resources command contact center, which is also based at Fort Knox. the new DoD call center will have a similar set-up. The newest contact center contract for the Department of Defense consolidates three contact centers for the Human Resource Activity, Defense Manpower Data Center (DMDC) into one location at Fort Knox, Ky. and gives job priority to war-wounded veterans. The DMDC supports all Defense Human Resources systems, including verification of military entitlements and benefits; management of the DoD identification card issuance program; and identity management. It supports Active Duty, Reserve, Guard and retired military members and their families, as well as DoD civilian contractor employees. The call center consolidation begins with an 18-month phase-in period, during which the NISH agency — InspiriTec of Philadelphia — is partnering with the incumbent of two of the three contact centers, Hewlett-Packard Enterprise Systems, to assist with technical issues and transition. After establishing the contact center facility at Fort Knox, InspiriTec will assume responsibility for the Personnel Security Assurance Help Desk and employ 35 people with significant disabilities for the project. Hewlett-Packard will continue to operate the remaining two contact centers at their current locations in Alexandria, Va. and Seaside, Calif. until they are gradually consolidated. The project is expected to employ about 200 people with significant disabilities once the transition is complete. 12 highlights R NISH NISH’s nonprofit agency (NPA) partners deliver over 200 different apparel and individual equipment products in the United States and around the world. Cradle to grave apparel and equipment manufacturing includes prototyping and development, product design and adjusting, initial fielding and full sustainment. NISH performed 20 manufacturing and development contracts for Natick Contracting Division in FY 2012. Two examples are the Individual First Aid Kit (IFAK) Gen II and Phase IV Camouflage Program. The IFAK Gen II is a new and improved individual first aid kit that will be used by the Army and will replace the individual first aid kit that is currently produced by Southeastern Kentucky Rehabilitation Industries (SEKRI). Through the Phase IV Camouflage Program, the U.S. Department of Defense (DoD) is considering alternatives to the myriad of camouflage patterns in use across DoD. The goal is to develop a family of camouflage colors and patterns that would provide concealment in desert, woodland and transitional environments. Five AbilityOne® NPAs — Mount Rogers Community Services Board, SEKRI, Peckham Vocational Industries, Inc., Goodwill Industries of South Florida and LC Industries (an NIB-affiliated nonprofit agency) — produced uniforms and organizational equipment in 13 camouflage patterns for the Army to test in different climates and at various times of day. 13 highlights Quality service leads to hospital housekeeping expansion AbilityOne® healthcare environmental technicians meet the strictest cleaning requirements to maintain healthy, clean hospitals, clinics and other medical facilities for customers, including the U.S. Army Medical Command (USAMEDCOM). As a result of exceptional performance on four hospital housekeeping contracts for USAMEDCOM, two new contracts were added to the AbilityOne Procurement List (PL) in FY 2012 and more opportunities were developed for addition in FY 2013. Lourdes rodriguez, PcSI, cleans in the Labor & Delivery area of Winn Army community hospital at Fort Stewart. Dorothy McNair provides hospital housekeeping services at Fort Stewart’s Winn Army Community Hospital and its surrounding clinics. When asked about what her job means to her, McNair said, “It has built my self-esteem and confidence that I can do the job. My life has changed thanks to AbilityOne employment in that I have become independent and can provide for me and my family.” Patrick O’toole, who provides hospital housekeeping services at Fort Huachuca, said, “I believe that disabled veterans deserve a job. I’m grateful that this was implemented here at Raymond W. Bliss Army Health Center, along with AbilityOne and Enterprise Professional Services Inc.” 14 Third-party inspections implemented by NISH at the original four USAMEDCOM locations demonstrated that NISH’s nonprofit agency partners performed better than commercial hospital housekeeping companies. For example, with a baseline inspection rating at Fort Benning of 53/100, Job Options, Inc., San Diego, Calif., achieved a rating of 97/100 just a year after taking over the contract in FY 2011. With similar success demonstrated by Professional Contract Services, Inc. (PCSI) of Austin, Texas at Fort Knox, Fort Belvoir and Fort Carson, AbilityOne was poised to expand its presence at USAMEDCOM. The FY 2012 PL additions included Fort Stewart, Ga., performed by PCSI, and Fort Huachuca, Ariz., performed by Enterprise Professional Services, Inc., also of Austin. The contracts employ 27 people with significant disabilities who provide specialized disinfection and general cleaning. Additionally, EPSI commenced hospital housekeeping at Fort Polk under the Federal Supply Schedule and the project converts to AbilityOne in April 2013. “The way I see it, if the performance is good and the price fair and reasonable, we have a partner for life. That’s my strategic vision for my command. ‘[At] U.S. Army MEDCOM, we not only heal our wounded warriors, we help employ them.’” — Col. Scott A. Svabek, commander of USAMEDCOM Health Care Acquisition Activity and Principal Assistant Responsible for Contracting at Fort Sam Houston, Texas highlights “I appreciate the opportunity to be part of the Beacon Group team. As a veteran with a disability, the AbilityOne Program has helped me to transition and become part of the workforce. Employment means having the economic position to provide for my family. For this I’m very grateful.” — Frank McLeod, material handler for Beacon Group in the Logistics section at JITC N For over 15 years, NISH and its nationwide network of nonprofit agencies have provided quality facilities management support services to customers across the country. This business line provides more than 1,500 jobs for people who have significant disabilities. Four NISH agencies are partnering for one of the newest facilities management contracts, providing jobs for 24 people with significant disabilities in Arizona and Maryland. The nonprofit agency team is supporting the Defense Information Systems Agency, Joint Interoperability Test Command (JITC) at Fort Huachuca, Ariz., Fort Meade, Md., and Indian Head, Md. JITC conducts testing of national security systems and information technology systems hardware, software and components. Due to the nature of the classified environment, all AbilityOne® employees working on the contract are required to have security clearance. The team is led by prime contractor The Beacon Group, Tucson, Ariz., with subcontractors Didlake, Inc., Manassas, Va.; The Centers for Habilitation, Tempe, Ariz.; and J.P. Industries, Tucson, Ariz. The team provides various facilities management services, including maintenance, purchasing, security, travel desk and public affairs support. In addition, they provide library support, custodial, mailroom, drafting and video teleconference services, as well as logistics management. [Once the AbilityOne team cleaned and waxed a building floor] Government Action Officer Sonny Milloy said, “It looks better now than when the Command held the dedication ceremony seven years ago.” 15 highlights Joshua Young (left) and Bradlee royster, Skookum, provide fleet management and facility maintenance services at the U.S. Department of energy’s national nuclear Security Administration Office of Secure transportation. Skookum’s nrL vehicle maintenance staff, from left to right: Keniel Martinez, Andy harrison, Larry Porter and David thibdeau. 16 “I am very grateful for the life changing opportunities that have been provided to me by AbilityOne and my Skookum family. The upward growth has been incredible. I started out as a supply technician and, in progressive steps, moved into safety and quality, first at Fort Meade and now at DOE.” — Neil Colomac, Skookum Safety/Quality Control Manager, Army wounded warrior “I like working at CRF [Marine Corps Base Hawaii’s Corrosion Repair Facility] because I have learned a lot and this is the highest paying job I have ever had. I have learned to use tools and equipment I have never seen before. I like working on the assets and get a good feeling of accomplishment sending back nice, ‘new looking’ assets to the Marines.”— Matthew Tate, Goodwill Contract Services Hawaii highlights N Three new fleet maintenance contracts launched in FY 2012 created 42 jobs for people with significant disabilities, including wounded warriors, from the Washington, D.C. area to Hawaii. Skookum Educational Programs of Bremerton, Wash. launched transportation management services, including vehicle and equipment maintenance and repair, for the U.S. Naval Research Laboratory (NRL) in Washington, D.C., and its three satellite sites in Maryland and one on Bolling Air Force Base, Washington, D.C. The NRL serves as one of the principal in-house research and development laboratories for the U.S. Navy. The project employs eight people with significant disabilities who maintain a software program that tracks the entire vehicle inventory, maintenance, repair, mileage and fuel of all transportation vehicles and equipment. They also provide shuttle bus services around the laboratory, executive car services and logistics transportation support to NRL’s employees. Skookum also began a new fleet management contract for the Department of Energy’s National Nuclear Security Administration (NNSA) Office of Secure Transportation (OST). The project employs 29 people with significant disabilities who operate the Vehicle Maintenance Facility and Mobile Electronics Maintenance Facility, maintaining and servicing specialty vehicles and mobile electronics used to transport highly sensitive items for the NNSA. Additionally, the Skookum team performs facility, grounds and custodial services for 20 administrative and training buildings on five acres for the Agent Operation Eastern Command, the training facility for the agents who operate the specialty vehicles that Skookum maintains. Goodwill Contract Services Hawaii, Inc. of Honolulu employs five people with significant disabilities to service government vehicles in the Marine Corps Base Hawaii’s corrosion repair facility. The corrosion repair process is extensive and requires inspection, steam cleaning, metal and fiberglass fabrication repair, paint preparation, hand sanding, zinc rich priming, chemical agent resistance coat priming, undercoating and camouflage paint pattern application. “I cannot tell you how pleased I am with your outside of the box thinking on this repair. You have saved the government thousands of dollars in expense… The professionalism and dedication to our National Security mission is obvious… You are a breath of fresh air! Please keep up the good work and know that you are truly appreciated by the Federal agents and staff of Agent Operations Eastern Command (AOEC).” — John Watts, Director, AOEC 17 highlights P “I like my job because I know that these spices are going to help feed our soldiers in the military. Having this job has helped me to improve my selfesteem and become more independent. It is also important to me because I am making a paycheck.” — Wayne Parks, UNISTEL “I’m proud we can help them (our soldiers) because they take care of us.” —Terisha Smith (left), TVS “It makes me feel good that I’m feeding the soldiers.” — Jamie Owen (right), TVS 18 NISH’s agencies have decades of experience feeding America’s Armed Forces and supporting humanitarian relief efforts around the world. In FY 2012, Transylvania Vocational Services, Inc. (TVS), Brevard, N.C., began producing hot and sweet roll mixes, and Unistel, Webster, N.Y., expanded its spice line. These projects for Defense Logistics Agency (DLA) Troop Support, Philadelphia, Pa., employ 27 people with significant disabilities who process, package and distribute these products to feed our troops within the United States and around the world. Unistel, a subsidiary of CDS Monarch, has packaged spices since 1988. Initial Procurement List additions included Garlic and Paprika. Unistel has expanded its spice line over the years. The most recent additions include Oregano, Bay Leaves, Cumin, Ground White Pepper, Thyme, Basil, Curry Powder, Crushed Red Pepper, Poultry Seasoning, Santa Fe Seasoning, Cajun Seasoning and Italian Seasoning. Unistel sources the spices from multiple spice importers in bulk and repackages them into 32-oz. and 160-oz. containers. Unistel then labels the bottles, affixes security seals, boxes them in cases, and labels and palletizes them for shipment. Hot and sweet roll mixes are TVS’ first products in support of DLA Troop Support. TVS blends and packages the mixes under the TVS Mountain Maid™ label. TVS and Unistel ship the roll mixes and spices, respectively, to DoD Prime Vendors. The Prime Vendors are full-line foodservice distributors who have contracts with DLA Troop Support to ship food products overseas to soldiers in the field, as well as to military bases and garrisons across the country for use in dining facilities. 2012 nish national Award Winners illustrate Mission success EVEL WilliAM M. usDAne AWARD Recognizes an AbilityOne Program employee with a significant disability who has exhibited outstanding achievement and exceptional character. HONO P David Jordan southeastern Kentucky Rehabilitation industries inc. Corbin, Ky. As a machine operator with cerebral palsy, Jordan uses assistive technologies to press heat-seal labels on U.S. Marine Corps hoods. “David was our pioneer, willing to try new things,” said Director of Rehabilitation Services Cheryl Sanders. “He now proudly shows others what can be done and is helping our team break down the walls of misconception about what a person with a disability can accomplish when given the right support and tools.” 19 P S Number of people with significant disabilities employed on AbilityOne® contracts 44,233 Direct labor hours performed by people with significant disabilities working on AbilityOne contracts 41,789,400 Direct labor wages paid to people with significant disabilities employed on AbilityOne contracts $ 498,788,154 Average hourly wage of people with significant disabilities employed on AbilityOne contracts $ 11.94 Annual sales $ 2,186,657,760 Total number of people with significant disabilities employed by NISH-affiliated, AbilityOne-producing agencies 125,597 Total number of people with significant disabilities placed in jobs in the community by NISH-affiliated, AbilityOne-producing agencies 22,557 Financial statement Assets Cash and cash equivalents $ 8,869,808 Investments at fair value $ 30,847,301 Receivables, net $ 22,665,069 Notes receivable, net $ 4,455,449 Prepaids and other assets $ 1,962,246 Property and equipment, net of depreciation $ 12,547,528 totAl Assets $ 81,347,401 Liabilities $ 14,729,807 Unrestricted net assets $ 66,617,594 totAl liABilities AnD net Assets $ 81,347,401 liabilities and net Assets Financial assistance Programs For nonProFit agencies 20 Loans $ 2,833,925 Leases $ 800,000 Grants & Subsidies $ 2,899,377 totAl $ 6,533,302 Bottom row (left to right) — F. Williams, B. Yarnell, W. coleman, P. Atkinson, B. chamberlin, B. Porras; Middle row (left to right) — t. Miller, J. Bettenhausen, A. Luttrell, r. Beaman, e. cerano, B. nurenberg, F. Frese, W. tyler; top row (left to right) — S. King, S. Perdue, S. Katsurinis, J. Gibbons, M. Kivitz, r. nelson, D. emerson; not pictured: P. Berns, D. Gonzales NISH OFFI MeMBeRs peter Berns CEO The ARC of the United States Jerry Bettenhausen President Work Services, Inc. Dean Kenneth emerson President/COO SVRC Industries, Inc. frederick J. frese Associate Professor of Psychiatry Northeast Ohio Medical University Coordinator, Recovery Project Jim gibbons President and CEO Goodwill Industries International, Inc. David gonzales Executive Director PORTCO, Inc. Rhea nelson Executive Director and CEO New Leaf, Inc. stephen Katsurinis Director of Mission Driven Business United Cerebral Palsy Barbara nurenberg President and CEO JVS — Detroit steven King President and CEO Beacon Group SW, Inc. Mike Kivitz President and CEO Adelante Development Center, Inc. Amy luttrell President Goodwill Easter Seals Miami Valley, Inc. thomas Miller Disability Advocacy Specialist BH Services, Inc. steve perdue President Grand Traverse Industries Belinda porras Project Manager Employment Source Wes tyler Vice President Phoenix Manufacturing frederick “Will” Williams AbilityOne Program Participant 21 Front row: r. Daniels, J. cassetta, P. Atkinson, J. Bettenhausen, c. carr. Back row: r. Sebastian, B. Saathoff, P. Lillibridge, M. tomlinson. not shown: c. Kirk N O RegionAl RepResentAtives Rick sebastian President and CEO Human Technologies Corporation Mitchell tomlinson CEO Peckham, Inc. Brad saathoff CEO BH Services, Inc. Connie Kirk President and CEO Tommy Nobis Enterprises pam lillibridge President and CEO Tresco, Inc. Carol Carr Executive Director The Excel Group, Inc. 22 The National Council of Work Centers (NCWC) is an independent network of executives representing nonprofit agencies (NPAs) that provide services or manufacture products under the AbilityOne® Program. Each agency that has an AbilityOne contract is a member of the NCWC. The NCWC Executive Committee consists of four elected officers and representatives of agencies from the six NISH geographic regions. Under the direction of President Jerry Bettenhausen, the NCWC acts as the liaison between the NPA community and the NISH Board of Directors. The president of the NCWC serves on the NISH Board of Directors, thus ensuring that the NPA community has direct input into the deliberations and policy-making decisions of the board. The NCWC addresses issues of concern or significant relevance to NPAs and their participation in the AbilityOne Program, and assists NISH with research and data collection necessary to advance the AbilityOne Program. U The U.S. AbilityOne Commission®, the independent Federal agency that administers the AbilityOne® Program, presented the following awards during FY 2012: C U.S. AbilityOne commission executive Director tina Ballard presents the enduring Leadership Award to John Miller. Dr. carol e. Lowman E OFFI OUTST Commission initiative focuses on employee Choice and upward Mobility The U.S. AbilityOne Commission® established the Quality Work Environment initiative to empower people with significant disabilities to achieve their maximum employment potential. Among NISH-affiliated, AbilityOne-producing nonprofit agencies, in FY 2012: 246 nonprofit agencies adopted QWE, representing 77% of AbilityOne employees 197 NPAs completed their self-assessments, representing 64% of AbilityOne employees 155 NPAs completed their strategic action plan, representing 61% of AbilityOne employees 23 Abilityone statistics by state T Michael testerman, Skookum, Bremerton, Wash., provides fleet management services at the Department of energy’s national nuclear Security Administration Office of Secure transportation. state people employed AK AL AR AZ CA CO CT DC DE FL GA GU** HI IA ID IL IN KS KY LA MA MD ME MI MN MO MS MT NC ND NE NJ NM NV NY OH OK OR PA RI SC SD TN TX UT VA WA WI WV WY 213 783 295 448 3,587 602 1,859 228 122 3,032 1,062 419 243 253 816 1,066 593 204 810 280 881 2,621 283 2,664 546 444 294 205 1,234 255 204 399 459 449 2,065 786 318 233 1,008 105 854 230 185 3,958 144 2,965 1,824 1,318 338 49 $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ 11,593,623 42,857,100 6,637,289 19,513,681 245,043,534 18,705,787 20,211,863 12,025,009 4,280,577 124,621,201 51,141,843 5,260,877 19,056,099 1,637,654 31,297,598 38,764,514 22,411,657 14,829,925 44,481,231 8,015,828 18,962,893 160,189,864 19,612,297 136,239,546 23,868,239 10,662,596 11,746,361 1,408,996 71,885,947 5,107,489 5,338,094 15,480,940 17,253,028 13,246,866 130,396,089 32,298,820 12,063,151 12,900,674 32,116,615 2,991,689 16,398,266 5,610,254 6,088,223 269,186,214 9,499,492 213,150,409 80,551,052 98,697,685 9,814,382 1,504,699 $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ 44,233 $ 2,186,657,760 $ totAl Abilityone sales Wages paid 2,692,795 11,388,497 1,762,966 5,522,574 56,917,556 5,507,112 8,049,254 4,174,269 1,237,520 35,444,522 12,928,926 1,142,301 3,181,742 890,624 9,513,479 9,563,386 3,853,636 814,552 5,732,210 2,024,376 5,394,908 37,878,785 3,146,361 24,659,519 2,738,992 3,564,340 3,174,374 421,691 12,750,437 1,637,502 1,062,408 4,282,797 4,390,237 3,076,257 25,199,602 7,723,834 2,711,667 4,639,214 9,388,965 1,019,982 5,058,969 1,734,003 1,978,729 57,589,966 2,799,205 43,011,901 22,824,770 18,453,614 3,553,293 579,535 498,788,154 *People with significant disabilities are employed in vermont and Puerto rico, although the contracts are operated by nonprofit agencies in other locations. **territory 24 Abilityone network of nish-producing Agencies NISH National Office, Products Team and East Regional Office Vienna, VA • Producing nonprofit agencies 25 NISH AlABAMA ARKAnsAs Anniston fort smith Colorado springs Calhoun/Cleburne Mental Health Board, Inc. Bost, Inc. AspenPointe Employment hope Goodwill Industrial Services Corporation The Opportunity Center Easter Seal Facility — The Ala ES Soc, Inc. Birmingham Alabama Goodwill Industries, Inc. Rainbow of Challenges, Inc. Jacksonville Pathfinder, Inc. little Rock ColoRADo Denver Bayaud Industries, Inc. Jewish Family Service of Colorado Easter Seals of the Birmingham Area United Cerebral Palsy of Central Arkansas fort Collins United Cerebral Palsy of Greater Birmingham, Inc. pine Bluff pueblo Dothan Wiregrass Rehabilitation Center, Inc. huntsville Pueblo Diversified Industries, Inc. van Buren North Metro Community Services for Developmentally Disabled Abilities Unlimited of Ft. Smith, Inc. CAlifoRniA The ARC of Madison County, Inc. Bakersfield Bakersfield Arc, Inc. Mobile Blythe GWI Services, Inc. Sheltering Wings Corp. Montgomery Culver City Goodwill Industries of Central Alabama, Inc. Exceptional Children’s Foundation Muscle shoals el Centro Northwest Alabama Easter Seal Children’s Clinic-Rehab Center ARC-Imperial Valley Imperial County Work Training Center, Inc. AlAsKA fontana Anchorage The Fontana Rehabilitation Workshop MC Resource Management MQC Enterprises, Inc. fairbanks Fairbanks Resource Agency Juneau REACH, Inc. ARizonA Bisbee Cochise County Association for the Handicapped nogales Santa Cruz Training Programs, Inc. phoenix Goodwill Community Services, Inc. tempe The Centers for Habilitation/TCH Foothills Gateway, Inc. Jenkins Memorial Children’s Center and Jenkins Industries Huntsville Rehabilitation Foundation Assets, Inc. fresno Arc Fresno, Inc. hanford Kings Rehabilitation Center, Inc. hemet Valley Resource Center for the Retarded, Inc. la Mesa Bona Fide Conglomerate, Inc. lancaster Desert Haven Enterprises, Inc. lompoc Life Options, Vocational and Resource Center long Beach Los Angeles Habilitation House los Angeles Westminster ConneCtiCut east Windsor Allied Community Services, Inc. new Britain CW Resources, Inc. trumbull The Kennedy Center, Inc. Waterbury Easter Seal Rehabilitation Center of Greater Waterbury Windsor Easter Seals Capital Region & Eastern Connecticut, Inc. DelAWARe Milford Kent-Sussex Industries, Inc. Wilmington Opportunity Center, Incorporated DistRiCt of ColuMBiA Washington Anchor Mental Health Association Davis Memorial Goodwill Industries Lt. Joseph P. Kennedy Institute The ARC of the District of Columbia, Inc. floRiDA Boca Raton tucson Asian Rehabilitation Services, Inc. Habilitation Center for the Handicapped, Inc. Beacon Group SW, Inc. Mountain view Clearwater Catholic Community Services of Southern Arizona J.P. Industries, Inc. Yuma ACHIEVE Human Services. Inc. VTF Services Abilities, Inc. of Florida Mt. shasta Daytona Beach Siskiyou Opportunity Center, Inc. SMA Behavioral Health Services, Inc. napa gainesville Napa Valley PSI, Inc. oakland Calidad Industries, Inc. 26 P The Arc of Alachua County, Inc. G T L NISH nonprofit agencies by state Rockville Metairie Concord Child-Adult Resource Services, Inc. The Arc of Greater New Orleans Minute Man Arc for Human Services, Inc. shelbyville new orleans Dorchester Shares, Incorporated Goodworks, Inc. Work, Incorporated vincennes shreveport hyannis Knox County Association for Retarded Citizens, Inc. Goodwill Industries of North Louisiana, Inc. capeAbilities ioWA slidell Des Moines St. Tammany Association for Retarded Citizens, Inc. Goodwill Solutions, Inc. iowa City Goodwill Industries of the Heartland The Arc of Caddo-Bossier pittsfield MinnesotA Bemidji Occupational Development Center Duluth Goodwill Industries Vocational Enterprises, Inc. Tasks Unlimited, Inc. Jefferson Alpena Genesis Development Augusta Rock valley Motivational Services, Inc. Hope Haven, Inc. Belfast Northeastern Michigan Rehabilitation and Opportunity Center shenandoah Group Home Foundation, Inc. Aberdeen lawrence ARC of Northern Chesapeake Region Cottonwood, Inc. Wichita Center Industries Corporation KentuCKY Corbin Southeastern Kentucky Rehabilitation Industries, Inc. Danville Pioneer Vocational/ Industrial Services, Inc. hopkinsville Pennyroyal Regional Mental Health-Mental Retardation Board, Inc. lexington Baltimore AbilityWorks, Inc. of Monroe Co. Calhoun County Community Mental Health Services Brighton gulfport Work Skills Corporation escanaba hagerstown Opportunity Workshop of Lexington, Incorporated hollywood louisville Rockville The Center for Life Enrichment The Arc of Montgomery County, Inc. silver spring Mississippi Goodworks Jackson AbilityWorks, Inc. of Jackson Meridian grand Rapids AbilityWorks, Inc. of Meridian holland Chesapeake Bay Industries, Inc. AbilityWorks, Inc. of Harrison County Lakestate Industries Athelas Institute, Inc. easton greenville AbilityWorks, Inc. of Washington County Hope Network Services Corporation Humanim, Inc. Aberdeen Navigations, Incorporated Columbia Hagerstown Goodwill Industries, Inc. Goodwill Industries of Kentucky Battle Creek Goodwill Industries of the Chesapeake, Inc. The Chimes, Inc. MDI Government Services, Inc. Mississippi Tuscola County Community Mental Health Authority The Arc Baltimore, Inc. st. paul New Horizons Rehabilitation Services, Inc. Caro Employment Solutions, Inc. C.G.M. Services, Inc. Auburn hills Alliance, Inc. Sinai Hospital of Baltimore — Vocational Services Program Kandu Industries, Inc. Kalamazoo oxford AbilityWorks, Inc. of Oxford vicksburg MRC Industries, Incorporated Warren County Association for Retarded Citizens, Inc. Kingsford MissouRi TRICO Opportunities, Inc. port huron Cape Girardeau Community Sheltered Workshop, Inc. louisiAnA upper Marlboro SVRC Industries, Inc. independence sault ste. Marie JobOne Northern Transitions, Inc. Kansas City lake Charles MAssAChusetts southfield Jewish Vocational Morgan Memorial Goodwill Industries Service and Community Workshop traverse City Many Braintree Ypsilanti Sunshine Village, Inc. Marshfield Monroe City Grand Traverse Industries, Inc. Chicopee The Helping Hand of Goodwill Industries Extended Employment Sheltered Workshop G.W. Services of Northern Michigan, Inc. National Telecommuting Institute, Inc. Employ + Ability, Inc. harrisonville Web-Co Custom Industries, Inc. Calcasieu Association for Retarded Citizens Association of Retarded Citizens of Sabine, Inc. Watertown Jefferson County Chapter, NYSARC Watkins glen Schuyler County Chapter, NYSARC, Inc. Webster CDS Monarch noRth CARolinA Andrews Industrial Opportunities, Inc. Brevard Transylvania Vocational Services, Inc. Durham Durham Exchange Club Industries, Inc. elizabeth City Skills, Incorporated fayetteville Cape girardeau Goodwill Industries of West Michigan, Inc. saginaw Community Workshops, Inc. NYSARC, Inc., SenecaCayuga Counties Chapter Muskegon Service Disabled Veterans Business Association LaSalle Association for the Developmentally Delayed, Inc. Waterloo greenville Opportunity Center Workshop Boston Delaware County Chapter, NYSARC — Resources for Industry Peckham Vocational Industries, Inc. Casco Area Workshop, Inc. Jena Walton Employment Source, Inc. CHI Centers, Inc. Louisiana Industries for the Disabled, Inc. The Arc, Oneida-Lewis Chapter-NYSARC, Inc. Harrison County Sheltered Workshop Association lansing owensboro Melwood Horticultural Training Center Human Technologies Corporation Bethany Community Enterprises of St Clair County Baton Rouge syracuse utica AccessAbility, Inc. Ability Building Center, Inc. KAnsAs Albany County Chapter, NYSARC Minneapolis Auburn MARYlAnD slingerlands springfield MAine Northern New England Employment Services Schenectady Co. Chapter, NYSARC, Inc. Onondaga County Chapter, NYSARC Rochester Goodwill Community Rehabilitation Services, Inc. schenectady Productive Alternatives, Inc. MiChigAn sioux City Rochester Rehabilitation Center fergus falls Goodwill Industries of the Pioneer Valley, Inc. portland NE Berkshire County Association for Retarded Citizens, Inc. Pathways, Inc. Nishna Productions, Inc. S Washtenaw County Community Support and Treatment Services Learning Opportunities/ Quality Works, Inc. sedalia Cooperative Workshops, Inc. Eastern Carolina Vocational Center, Inc. hillsborough OE Enterprises, Inc. Jacksonville Coastal Enterprises of Jacksonville, Inc. Washington Beaufort County Developmental Center, Inc. noRth DAKotA Bismarck Pride, Inc. Devils lake Lake Region Corporation fargo Vocational Training Center Jamestown Alpha Opportunities, Inc. Minot MVW Services, Inc. 27 NISH nonprofit agencies by state Roseburg V Sunrise Enterprises of Roseburg, Inc. salem Garten Services, Inc. pennsYlvAniA Aston Elwyn, Inc. Athens Penn-York Opportunities, Inc. s, Bethlehem Via of the Lehigh Valley, Inc. Carlisle The Arc of Cumberland and Perry Counties Clarks summit on Allied Health Care Services erie Dr. Gertrude A Barber Center harrisburg Goodwill Services, Inc. c. Gateway Industries, Inc. north Charleston L. E. Phillips Career Development Center, Inc. fond du lac Brooke Industries, Inc. fort Atkinson Opportunities Inc of Jefferson Cty green Bay d ASPIRO, Inc. Goodwill Industries of Lower South Carolina, Inc. Madison ORC Industries, Inc. Madison Area Rehabilitation Centers, Inc. orangeburg The Charles Lea Center, Inc. Family Services of Western Pennsylvania Dorchester County Board of Disabilities and Special Needs Marinette Goodwill Industries of Northern Wisconsin & Upper Michigan, Inc. y sumter Milwaukee Center for Independence, Inc. Racine . West Columbia ODC Government Services, Inc. south DAKotA Wilkes-Barre ellsworth AfB Waukesha Wisconsin Rapids Lexington Vocational Rehabilitation Center Aspire Inc. Lakeside Curative Services, Inc. Easter Seals Southeast Wisconsin, Inc. The Genesis Center Aberdeen Milwaukee Goodwill Industries of Southeastern Wisconsin, Inc. summerville The Burnley Workshop of the Poconos, Inc. Hope Enterprises, Inc. eau Claire la Crosse ARC, Allegheny County Chapter — Parc-Way Industries Williamsport WisConsin Charleston Vocational Rehabilitation Center spartanburg United Rehabilitation Services, Inc. Russell Nesbitt Services, Inc. Greenville County Disabilities and Special Needs Board pittsburgh stroudsburg Wheeling florence Oconee-Pickens Work Training Avenues, Inc. Hancock County Sheltered Workshop, Inc. Horry Co. Disabilities and Special Needs Board InspiriTec, Inc. pottsville Weirton Conway seneca The Easter Seal Society of Western Pennsylvania Ronceverte Walterboro Vocational Rehabilitation Center philadelphia Life’sWork of Western PA SW Resources, Inc. Charleston Orangeburg County Disabilities and Special Needs Board Goodwill Commercial Services, Inc. Integrated Resources, Inc. Beaufort Vocational Rehabilitation Center Bollinger Enterprises Horizon House, Inc. Mullens Beaufort SC Vocations & Individual Advancement, Inc. north Warren PACE Enterprises of West Virginia parkersburg lebanon Lark Enterprises, Inc. Morgantown The Tri-Development Center of Aiken County, Inc. Greenville Rehabilitation Center NuVisions Center, a Not for Profit r, Aiken Goodwill Ind of the Conemaugh Valley, Inc. lewistown Prestera Center for Mental Health Services, Inc. south CARolinA greenville new Castle of Greater Providence Chapter, Rhode Island Association for Retarded Citizens, Inc. Craigsville huntington James L. Maher Center north providence P The Sheltered Workshop of Nicholas County, Inc. Middletown Johnstown Quality Employment Services and Training (QUEST) S CranstonArc Arc Human Services, Inc. Cambria County Association for the Blind and Handicapped S Cranston Florence County Disabilities and Special Needs Board houston n RhoDe islAnD WYoMing Casper BH Services, Inc. Northwest Community Action Programs of Wyoming, Inc. huron Cheyenne c. Huron Area Center for Independence pierre OAHE, Inc. Goodwill Industries of Wyoming, Inc. r Magic City Enterprises, Inc. *nPAs listed by legal name and headquarters city and state in nISh’s database as of nov. 1, 2012. 28 E NISH NISH On the BAcK cOver: Left to right: Jonathan Bessellieu, tom tartaglia and Shawn McIntyre, Unistel (a subsidiary of cDS Monarch), Webster, n.Y., package spices. E T S N 0413/5K