SAZKA_EN_NEW_krat.qxd:Sestava 1
Transcription
SAZKA_EN_NEW_krat.qxd:Sestava 1
Annual Report 2009 Boats in Marsaxlok Harbour We are a traditional Czech company operating in the field of gambling, lotteries and non-lottery services. We have been providing customers with fun, excitement and lucrative prizes for more than fifty years. We are a company owned solely by civic associations active in physical education and sport. Living up to our motto of “Helping Others Win!”, we use the proceeds from our gaming and lottery operations to support good causes, primarily in sport and physical education, but also in charity, culture, art, education and health. We are a company that supports the national and international principles of responsible gaming and ethical principles in the gambling and lottery industry. Helping others win! Clouds over Monte Adone Ivan Exner Ivan Exner, born in 1960 in Pardubice, studied at his local secondary technical college of graphic art before graduating from the Academy of Fine Arts in Prague under the tutelage of Professor František Jiroudek. Besides painting, he specializes in freestyle graphics, typography and design. He has taken part in numerous solo and group exhibitions at home and abroad, and his work features in many collections worldwide. Ivan Exner is a member of the Mánes Society of Artists. Contents of the SAZKA, a.s. Annual Report 2009 SAZKA, a.s. Financial Summary 5 Statement by the Chairman of the Board of Directors and Chief Executive Officer Corporate Profile 9 Brief Company History 11 Main Events of 2009 and the First Quarter of 2010 13 Accolades 16 Corporate Governance 17 Ownership Structure 23 Capital Interests 26 6 Board of Directors Report 31 Fulfilment of Strategic Goals in 2009 31 Remarks on the Financial Results 34 Good Causes 35 Support of Responsible Gaming 37 Market Position 38 Marketing Strategy in 2009 40 Company Lottery Products 41 Revenues in 2009 43 Winnings in 2009 44 Services for Winners 45 Sales Policy 46 Points of Sale 46 Work with Agents 48 Sales Support 49 Non-Lottery Activities 49 Publicity and Advertising Strategy 52 Public Relations 53 Human Resources 57 International Standing 60 Outlook for 2010 61 SAZKA, a.s. Supervisory Board Report for 2009 63 The Independent Auditor’s Report to the Shareholders of SAZKA, a.s. Consolidated Financial Statements Prepared under IFRS 66 Consolidated Balance Sheet 66 Consolidated Statement of Comprehensive Income 67 Consolidated Statement of Changes in Equity 68 Consolidated Statement of Cash Flow 70 65 Financial Statements Prepared under IFRS 72 Separate Balance Sheet 72 Separate Statement of Comprehensive Income 73 Separate Statement of Changes in Equity 74 Separate Statement of Cash Flow 75 Information from the General Meeting 76 Important Post Balance Sheet Date Events 77 Definition of Terms 78 Contact Details of Central and Regional Centres 79 Identification Information 80 4 S A Z K A , a.s. Annual Report 2009 Contents of the SAZKA, a.s. Annual Report 2009 SAZKA, a.s. Financial Summary (in CZK thousands) Total revenues o f w h i c h: Betting and lottery revenues since 2008, including handling fees Revenues from other activities subject to tax Total costs 2003 2004 9,280,919 8,464,143 8,045,966 6,587,814 2005 2006 2007 2008 2009 9,340,167 10,288,844 10,402,921 12,394,341 10,659,811 7,252,811 7,901,594 999,644 797,042 761,940 938,876 7,863,562 7,142,462 7,785,236 8,586,074 4,510,193 3,524,428 3,743,001 3,943,157 7,655,311 8,064,350 8,371,512 820,962 572,923 666,485 8,987,446 11,139,197 9,409,741 o f w h i c h: Winnings 3,853,345 4,028,952 4,421,526 Profit before tax 1,423,105 1,382,991 1,625,012 1,762,660 1,453,583 1,267,920 1,264,833 Profit after tax 1,417,357 1,321,681 1,554,931 1,702,770 1,415,475 1,255,144 1,250,070 Equity Total use of proceeds for good causes 3,584,409 3,612,336 3,381,675 3,256,370 3,148,729 3,131,148 3,332,818 1,051,927 1,107,458 1,289,565 1,080,341 1,042,961 997,380 865,565 863,565 o f w h i c h: Physical education and sport 1,010,000 1,101,500 1,284,449 1,074,275 1,036,895 991,214 Health care 13,000 1,000 1,000 1,000 1,000 1,000 Cultural projects 26,335 4,458 3,616 4,566 4,566 4,666 Charitable causes Average number of employees (FTE) 2,592 500 500 500 500 500 419 422 433 453 459 462 471 Earnings per employee 3,383 3,132 3,591 3,759 3,084 2,717 2,654 5 S A Z K A , a.s. Annual Report 2009 SAZKA, a.s. Financial Summary 2,000 Statement by the Chairman of the Board of Directors and Chief Executive Officer Dear Shareholders, Ladies and Gentlemen, As you read the SAZKA Annual Report for 2009, there is no way of overlooking the illustrations by the academically trained painter Ivan Exner, which provide some pleasurable respite in an otherwise rather austere document full of facts and figures. I am confident that the economic and non-economic results we have achieved will make for pleasant reading despite the fact that the period under review was quite grim for society as a whole, including for SAZKA, a.s. The frequently raised argument that, at times of growing financial crisis and stringent household budgets, there is an automatic rise in the number of people trying their luck and investing their hope in a lottery prize is a myth. Those who gamble most are middleincome classes with a steady job, whose first priority is to cover their essential outgoings before they can dispose freely of any remaining funds. As unemployment goes up and people and families see their finances dwindle, then inevitably they are more likely to avoid the betting and lottery operations run by our company and our competitors on the market. The fact that in 2009 SAZKA, a.s. generated its highest ever revenues from betting and lottery activities did not simply happen by itself. It is the result of toilsome and purposeful efforts by the management and all those who work for the SAZKA holding, the successful sales activities of our terminal operators, their resourceful and effective support, well-targeted advertising and, in particular, our portfolio of top-of-the-range products and services that surpass anything our competitors can offer. In 2009, SAZKA, a.s. reported revenues from betting and lottery activities amounting to almost CZK 8.4 billion, a year-on-year increase by about 4%. Total payments for lottery and non-lottery products received at the SAZKA terminals amounted to CZK 18.6 billion in 2009, with revenues from non-lottery products and services standing at CZK 10.2 billion. Record growth was recorded primarily in odds betting, as revenues from stakes rocketed year on year by more than 93%. The share of online betting, launched in January 2009, accounted for 81% of SAZKA’s total odds betting stakes, with a win rate verging on 90%. Of our other products, the biggest hike in revenues was reported by the Euromillions number lottery, which enjoyed 17% year-on-year growth. In November 2009, we successfully reached out to numerous betters and customers using the non-lottery services of SAZKA, a.s. by starting up our comprehensive loyalty programme – Club SAZKA. I hinted in the introduction that society felt the full force of the economic and financial crisis which has been negatively reflected in the lives of legal entities and private individuals alike, affected standards of conduct, contractual and normal commercial relations, and caused tension and fears for the future. The Czech economy reported its worst ever performance, the banks and financial institutions were on edge and limited their lending while pushing up interest-rate margins, and the exchange rate of the Czech crown was unpredictable and disadvantageous for SAZKA, a.s. It was in this uptight atmosphere that SAZKA, a.s. carried on its business operations and prepared new development projects. For 2009, nearly 40 projects were planned which were geared towards increasing revenues, improving work with agents and streamlining management activities. Our work in the last months of 2009 was complicated by certain quarters of the media and some politicians whipping up hostility towards SAZKA, a.s. Their statements, especially in connection with the repayment of the construction costs of the O2 Arena and the generation of additional funds for the community activities carried out by the shareholders of SAZKA, a.s. were blatantly intended to give the impression that there was discord among members of the Board of Directors, shareholders and management. This was a campaign undoubtedly orchestrated by competitors and connected with legislative amendments to the operation of lotteries and other similar games proposed by politicians and lobbyists. These efforts at adopting new legislation were designed to hamper the work, damage the projects, and devalue the investments of SAZKA, a.s. It is important that SAZKA, a.s. defends itself against all such attacks with honour, demonstrates that it is a powerful company operating in accordance with legal standards, meeting its commitments to its business partners, and complying with obligations arising from the bonds it has issued, and ensures that all major decisions are approved by the competent authorities and are taken with due professional care and in favour of the owners of SAZKA, a.s. 6 S A Z K A , a.s. Annual Report 2009 Statement by the Chairman of the Board of Directors and Chief Executive Officer SAZKA, a.s. ended 2009 optimistically and evaluated the year positively, even though it was not focused primarily on maximizing profits and proceeds. Last year was mainly a time to pave the way for new products and projects that will bear fruit in the future. It was with this mindset and with this knowledge that the governing bodies adopted the Business Plan and Budget for 2010, and it is now up to us to take specific steps to comply with them. I would like to thank everyone behind the achievements of 2009 for their conscientious work, and to express the conviction that through our joint efforts we will be successful in 2010 too. We are well placed to achieve this and we enjoy the backing of our owners. Thank you. May 2010 Aleš Hušák Chairman of the Board of Directors and Chief Executive Officer, SAZKA, a.s. 7 S A Z K A , a.s. Annual Report 2009 Statement by the Chairman of the Board of Directors and Chief Executive Officer Winter Corporate Profile History SAZKA, the largest lottery company in the Czech Republic, was formed on 3 August 1956. The Company started operating on 15 September 1956, when it launched betting on the results of sports matches and events. Sportka, the oldest and most popular number lottery in the Czech Republic, has been played since 22 April 1957. SAZKA became a public limited company on 15 February 1993. The Company’s shareholders are exclusively civic associations active in the field of physical education and sport, whose members account for a quarter of the population of the Czech Republic (the Czech Sports Association, the Czech Sokol Organization, the Czech Association Sport for All, the Autoklub of the Czech Republic, the Association of Sports Federations of the Czech Republic, the Czech Olympic Committee, the Czech Shooting Federation, the Association of Sports Unions and Clubs of the Czech Republic, and Orel). Mission The Company’s basic mission is to provide financial support to good causes, especially in the field of physical education and sport, out of the proceeds from the games and lotteries it runs. SAZKA, a.s. is the largest private provider of funding for publicly beneficial causes in the Czech Republic. Besides sport and physical education, the Company also supports projects related to the arts, education, and medical care. Since 1956, SAZKA, a.s. has channelled more than CZK 27 billion into good causes. Motto “Helping others win!” Business Objects The Company’s principal business is the operation of sports betting games and odds betting, number lotteries, and instant lotteries in accordance with Act No 202/1990 on lotteries and other similar games, as amended. SAZKA, a.s. has paid out more than CZK 93 billion in prizes to players since 1956. Market Position SAZKA, a.s. is the largest domestic operator of number and instant lotteries. At the same time, it is one of the largest operators in the field of sports betting and odds betting and runs a central lottery system with interactive lottery terminals. Its portfolio of non-lottery services is unparalleled at home and abroad, encompassing mobile phone top-up services, sales of tickets for sports, cultural and other events, payments of bills, invoices and insurance premiums, and payments for goods and services purchased online. Status in International Organizations SAZKA, a.s. is a full member of the largest and most significant international lottery organizations, European Lotteries (EL) and World Lottery Association (WLA). The Company’s Chairman and Chief Executive Officer is a member of the Executive Committee of EL. Responsible Gaming SAZKA, a.s. promotes the principles of responsible gaming and ethical principles in the betting and lottery industry. It engages in and supports these activities both nationally and internationally. 9 S A Z K A , a.s. Annual Report 2009 Corporate Profile Empty Harbour Brief Company History 1956 formation of SAZKA, Sazka betting game 1957 special-purpose vehicle of the Czech Sport Association, Sportka number lottery 1965 second draw introduced in Sportka number lottery 1967 Mates (low-scale television betting) 1969 machine processing of bets 1981 4/40 Lotto (Sázka 5 ze 40) 1984 off-line system 1989 scratch cards 1991 cap on winnings removed 1992 Chance (Šance) add-on game 1993 formation of SAZKA as a public limited company, on-line system, first jackpot 1994 Lucky 10 (Šťastných 10) 1995 Wednesday draw introduced in Sportka number lottery, Million Chance (Šance milion) add-on game 1996 odds betting 2002 Keno instant game, mobile phone credit top-up service, foundation stone of multipurpose arena laid 2003 Euromillions (Euromilióny) number lottery 2004 central lottery system with interactive video-lottery terminals, STARPORT gaming system, ticket sales for sports, cultural and other events, opening of the multipurpose arena 2005 launch of the conversion of the central on-line system and terminal equipment, SAZKA, a.s. Ten Rules of Responsible Gaming Royal Game (Královská hra) add-on for Lucky 10 number lottery, payments of bills, invoices and insurance premiums, sales module 2006 2007 European Lotteries Code of Conduct on Sports Betting completion of the conversion of the central on-line system and terminal equipment 2008 launch of the Club SAZKA loyalty programme for odds betting, payments for goods and services purchased over the Internet, Lucky Lines and Dice (Kostky) instant games, preparation of online odds betting (e-Sazka) 2009 launch of fully-fledged SAZKA TIP online odds betting, launch of the Club SAZKA comprehensive loyalty programme Whereas in 1994 – fifteen years beforehand – SAZKA, a.s. was operating seven games and lotteries, by 2009 this number had risen to almost sixty. The portfolio includes new number and instant lotteries, a central lottery system with interactive video-lottery terminals and online odds betting. Back in 1994, SAZKA, a.s. offered no non-lottery services via its terminals; by 2009, the volume of non-lottery payments received via SAZKA terminals exceeded revenues from betting and lottery activities. Between 1994 and 2009, SAZKA, a.s. saw a rise in revenues from betting games and lotteries by three and a half times and an increase in net profit by 2.7 times, while contributions to good causes went up by 2.4 times. The market value of the Company, which regularly figures among the most profitable corporations, rose by 4.5 times and, according to a study conducted by the European Brand Institute, SAZKA, a.s. became the most valuable trademark in the Czech Republic. 11 S A Z K A , a.s. Annual Report 2009 Brief Company History Summer Main Events of 2009 and the First Quarter of 2010 Launch of SAZKA TIP – full-scale online odds betting – on 5 January 2009 Registered customers can use the site at www.sazkatip.cz to prepare their sports odds betting wagers and then place and pay for their bets online. For the first time in the history of Czech odds betting, it is possible for betters to place wagers legally from the comfort of their own home. Payment of an instalment of a bond issue on 12 January 2009 In accordance with the terms and conditions of the issue documentation and the repayment plan, on 12 January 2009 SAZKA, a.s. paid another instalment on the bonds issued in connection with the construction of the multipurpose arena. European Parliament Resolution of 10 March 2009 on the regulation of betting and lotteries The European Parliament adopted a resolution, by an overwhelming majority, confirming the right of EU Member States to regulate gambling and lotteries at national level. Sportka Spring Premium 2008 as of 23 March 2009 The traditional Sportka Spring Premium 2009 offered players a bonus of CZK 70 million on top of the jackpot. The premium was up for grabs between 25 March 2009 and 21 June 2009. Launch of the new instant lottery MEGA on 17 April 2009 MEGA instant lottery tickets, costing CZK 10 each, offered a main prize of CZK 1 million. The lottery uses a simple “scratch three” playing principle; two identical amounts in two playing sections indicate a win. Launch of the new KITcash non-lottery service on 5 May 2009 The new KITcash non-lottery service offered a new method for the safe, reliable and discreet payment of goods or services ordered over the Internet. Annual General Meeting of SAZKA, a.s. held on 27 May 2009 The Annual General Meeting of SAZKA, a.s. discussed and approved the report on business activities, assets and financial results for 2008. SAZKA’s total revenues in 2008 amounted to CZK 12.39 billion; revenues from the core business (betting and lottery activities) were CZK 8.06 billion and the profit after tax was CZK 1.25 billion. Launch of the new instant lottery ELDORADO on 3 July 2009 This instant lottery ticket has three graphic designs linked to symbols of gold. The lottery mainly targets players with an inclination for the “find a symbol” principle and builds on the successful Golden Way (Zlatá cesta) lottery. Payment of an instalment of a bond issue on 13 July 2009 In accordance with the terms and conditions of the issue documentation and the repayment plan, on 13 July 2009 SAZKA, a.s. paid another instalment on the bonds issued in connection with the construction of the multipurpose arena. Launch of the Aztec It or Leave It videogame in the STARPORT system on 27 July 2009 This five-real symbol videogame uses classic fruit and Indian symbols of Central America. The lucrative basic prizes and bonus game have placed it among the most popular games in the STARPORT system. Winnings can be multiplied by selecting the Risk add-on game. Launch of new Party Fruits videogame in the STARPORT system on 27 July 2009 Another five-reel symbol videogame from 2009, this game uses fruit symbols. The bonus game has made it among the most popular games in the STARPORT system. Winnings can be multiplied by selecting the Risk add-on game. 13 S A Z K A , a.s. Annual Report 2009 Main Events of 2009 and the First Quarter of 2010 Compliance with the conditions of Section 123 of Act No 256/2004 on 28 August 2009 In accordance with Act No 203/2009 amending Act No 256/2004 on the capital market, SAZKA, a.s. reported that it had selected the Czech Republic as the state in which it would meet its tax liability under this law. Ruling of the European Court of Justice of 9 September 2009 The European Court of Justice, the court of highest instance in matters of Community law, delivered a groundbreaking ruling confirming the right of Member States to regulate betting and lotteries on their own territory and to prohibit gambling offered over the Internet by operators established in other Member States of the European Union. New lottery draw programmes as of 12 September 2009 A new, more modern form of the lottery draw programmes for the most popular domestic lotteries, Sportka and Lucky 10 (broadcast since 1973 and 1994 respectively), appeared on television screens. The last change in format took place 2001. Sportka Winter Premium 2009 as of 5 October 2009 The traditional Sportka Winter Premium 2009 offered players a bonus of CZK 70 million on top of the jackpot. The premium was up for grabs between 7 October 2009 and 30 December 2009. Launch of new Flamin Fruits videogame in the STARPORT system on 19 October 2009 A three-reel symbol game that offers customers a simple system with bonus free games. Winnings can be multiplied by selecting the Draw (Losování) add-on game. Launch of new Double Bubble videogame in the STARPORT system on 19 October 2009 Another three-reel symbol game offering customers a simple system with a Joker doubling the winnings. Winnings can be multiplied by selecting the Draw (Losování) add-on game. Launch of new Fruits Galore videogame in the STARPORT system on 19 October 2009 A three-reel symbol game based on the principle of a simple system with a Joker and four symbols on the reel. Winnings can be multiplied by selecting the Draw (Losování) add-on game. Launch of the Club SAZKA comprehensive loyalty programme on 27 October 2009 SAZKA, a.s. launched a new, comprehensive loyalty programme called Club SAZKA for the customers of its lottery and non-lottery products. Depending on their level of registration and membership, Club SAZKA members gain access to a number of advantages, bonuses and benefits. Launch of the new instant lottery Lucky Numbers IV (Šťastná čísla IV) on 27 November 2009 The Lucky Numbers IV instant lottery ticket has nine graphic forms with the numbers 1 to 9. The lottery applies the “find a number” principle and is intended primarily for those customers who like numerology. This is the fourth series of successful lotteries on this theme. Launch of SAZKA TIP live betting on 16 December 2009 On the website at www.sazkatip.cz, registered players can bet on selected sports events while they are in progress. When placing a bet, players pay no handling fee and the odds change as the game or competition progresses. 14 S A Z K A , a.s. Annual Report 2009 Main Events of 2009 and the First Quarter of 2010 FIRST QUARTER OF 2010 Extension of cooperation between SAZKA, a.s. and GTECH Global Services Corporation on 13 January 2010 GTECH Global Services Corporation, a subsidiary of Lottomatica Group S. p. A., and SAZKA, a.s. agreed to extend their cooperation. The contract, for the period up to the end of 2022, includes the provision of online products and services, the operation and maintenance of online systems and terminals, and the transition of the communications infrastructure to the new satellite IP network. Signing of Addendum No 2 to the Unit Shares Purchase Agreement of 13 January 2010 On 13 January 2010, under Addendum No 2 to the Unit Shares Purchase Agreement between SAZKA, a.s. and GTECH CORPORATION, 12,000 unit shares in GTECH Czech Republic LLC were sold by GTECH CORPORATION. Payment of an instalment of a bond issue on 12 January 2010 In accordance with the terms and conditions of the issue documentation and the repayment plan, on 12 January 2010 SAZKA, a.s. paid another instalment on the bonds issued in connection with the construction of the multipurpose arena. Launch of the new instant lottery DIAMOND (DIAMANT) on 20 January 2010 The ticket has three graphic designs and offers players two playing sections with different symbols, among which the players look for diamonds. A single diamond results in a win; two and three diamonds count as two and three wins respectively on a single card. Innovation in the Sportka number lottery as of 17 February 2010 An innovation in the Sportka number lottery, the SUPERJACKPOT, introduced on 17 February 2010, comprises the higher of the jackpots in the first or second draw plus a bonus based on the volume of revenues received. This is the most important new development in our oldest and most popular number lottery number since 1995, when the Wednesday draw was added, and since 1998, when premiums were introduced. 15 S A Z K A , a.s. Annual Report 2009 Main Events of 2009 and the First Quarter of 2010 Accolades Placement in the CZECH TOP 100 survey “100 Most Significant Companies in the Czech Republic 2008” In the 15th annual survey of the 100 Most Significant Companies in the Czech Republic in 2008, a chart compiled by the CZECH TOP 100 association on the basis of revenues, SAZKA, a.s. came first in the category Other Public, Social and Personal Services. Placement in the survey “Top 100 – the Largest and Most Successful Companies in the Czech Republic” In this survey, which rated economic operators according to selected economic criteria in 2008, the Company ranked sixth in the category “Most Successful Corporations”, first in the Industry category, and twelfth in the category of “Highest Earnings per Employee”. Placement in the survey “100 Admired Companies in the Czech Republic” In the “100 Admired Companies in the Czech Republic” chart, put together by the CZECH TOP 100 association on the basis of votes by managers, economic and financial analysts, representatives of labour associations, unions and professional associations, SAZKA, a.s. ranked second in the category “Other Public, Social and Personal Services”. SAZKA – the most valuable brand in the Czech Republic According to a study by the European Brand Institute, which examined more than 3,000 companies in 24 European countries and 16 sectors of the economy, the Sazka brand is the most valuable brand in the Czech Republic. 16 S A Z K A , a.s. Annual Report 2009 Accolades Corporate Governance BOARD OF DIRECTORS Chairman of the Board of Directors Aleš Hušák born: 1957 Chairman of the Board of Directors since 14 March 1995 Member of the Board of Directors since 19 April 1994 reappointed as a member, and subsequently as the Chairman, of the Board of Directors on 22 May 2003 reappointed as a member, and subsequently as the Chairman, of the Board of Directors on 28 May 2008 Vice-Chairman of the Board of Directors Roman Ječmínek President of the Autoklub of the Czech Republic born: 1940 Vice-Chairman of the Board of Directors since 27 November 1995 Member of the Board of Directors since 17 May 1993 reappointed as a member, and subsequently as the Vice-Chairman, of the Board of Directors on 22 May 2003 reappointed as a member, and subsequently as the Vice-Chairman, of the Board of Directors on 28 May 2008 Members of the Board of Directors Jaroslav Bernard Chairman of the Czech Sokol Organization born: 1938 Member of the Board of Directors since 22 May 2003 reappointed as a member of the Board of Directors on 28 May 2008 Milan Jirásek Chairman of the Czech Olympic Committee born: 1936 Member of the Board of Directors since 26 September 1997 reappointed as a member of the Board of Directors on 22 May 2003 reappointed as a member of the Board of Directors on 28 May 2008 Jiří Laurenc Chairman of the Czech Association Sport for All born: 1946 Member of the Board of Directors since 22 May 2003 reappointed as a member of the Board of Directors on 28 May 2008 Karel Malý Chairman of the Prague Physical Education Union born: 1960 Member of the Board of Directors since 27 June 1997 reappointed as a member of the Board of Directors on 22 May 2003 reappointed as a member of the Board of Directors on 28 May 2008 Vladimír Srb Chairman of the Czech Sports Association born: 1944 Member of the Board of Directors since 23 May 2001 reappointed as a member of the Board of Directors on 24 May 2006 17 S A Z K A , a.s. Annual Report 2009 Corporate Governance SUPERVISORY BOARD Chairman of the Supervisory Board Pavel Kořan Vice-Chairman of the Czech Sports Association born: 1950 Chairman of the Supervisory Board since 8 October 2008 Member of the Supervisory Board since 28 May 2008 Vice-Chairman of the Supervisory Board Ladislav Šustr Chairman of Orel born: 1944 Vice-Chairman of the Supervisory Board from 28 May 1998 to 22 May 2002 Member of the Supervisory Board since 27 June 1997 reappointed as a member, and subsequently as the Vice-Chairman, of the Supervisory Board on 30 May 2007 removed as a member and the Vice-Chairman of the Supervisory Board on 19 November 2009 Jan Ulrych Chairman of the Sport Department of the Czech Sokol Organization born: 1963 Member of the Supervisory Board since 28 May 2008 appointed as the Vice-Chairman of the Supervisory Board on 19 November 2009 Members of the Supervisory Board Václav Kobes Association of Sports Federations of the Czech Republic born: 1948 Member of the Supervisory Board since 20 August 2003 reappointed as a member of the Supervisory Board on 8 October 2008 Jaroslav Němec President of the Association of Sports Unions and Clubs of the Czech Republic born: 1951 Member of the Supervisory Board since 23 May 2001 reappointed as a member of the Supervisory Board on 24 May 2006 Jaroslav Pekař President of the Czech Shooting Federation until 30 May 2009 born: 1944 Chairman of the Supervisory Board from 28 May 1998 to 8 October 2008 Member of the Supervisory Board since 18 May 1995 reappointed as a member, and subsequently as the Chairman, of the Supervisory Board on 25 May 2005 removed as a member of the Supervisory Board on 23 September 2009 18 S A Z K A , a.s. Annual Report 2009 Corporate Governance Petr Baroch President of the Czech Shooting Federation as of 30 May 2009 born: 1960 Member of the Supervisory Board since 23 September 2009 Ladislav Kotík Secretary-General of Orel born: 1977 Member of the Supervisory Board since 19 November 2009 Members of the Supervisory Board Elected by Employees Jan Kašpárek Head of the Monitoring Help Desk Unit born: 1953 Member of the Supervisory Board since 21 May 1999 reappointed as a member of the Supervisory Board on 30 June 2004 reappointed as a member of the Supervisory Board on 23 September 2009 Jan Prádler Director of the Financial Division born: 1959 Member of the Supervisory Board since 27 June 1997 reappointed as a member of the Supervisory Board on 17 October 2007 Karel Rozhoň Head of the Debt Collection Section born: 1945 Member of the Supervisory Board since 27 June 1997 reappointed as a member of the Supervisory Board on 17 October 2007 MANAGEMENT Aleš Hušák Chief Executive Officer born: 1957 employed at the Company since 4 January 1995 Roman Ječmínek Statutory Deputy Chief Executive Officer born: 1940 employed at the Company since 1 January 1999 19 S A Z K A , a.s. Annual Report 2009 Corporate Governance Josef Tupý First Deputy Chief Executive Officer Director of the Autonomous Project Management, Implementation and Conversion Department born: 1947 employed at the Company from 31 March 1972 to 31 May 2009 Ivo Tajšl First Deputy Chief Executive Officer (since 1 July 2009) Director of the Games and Betting Division born: 1962 employed at the Company since 1 September 1984 Jan Prádler Second Deputy Chief Executive Officer (as of 1 February 1997) Director of the Financial Division born: 1959 employed at the Company since 1 March 1995 Jiří Barnat charged with management of the Autonomous Equity Holdings Department born: 1969 employed at the Company since 1 August 1996 Josef Hájek charged with management of the Autonomous Department of the Secretariat of the Chief Executive Officer born: 1942 employed at the Company since 1 December 1995 Jiří Hosnedl Director of the Operations and Technology Division born: 1963 employed at the Company since 2 September 1991 Miloslava Klikarová Director of the Distribution Network Division born: 1957 employed at the Company since 18 October 1993 Petr Machovský Director of the Sales Division born: 1970 employed at the Company since 1 January 1996 20 S A Z K A , a.s. Annual Report 2009 Corporate Governance Hana Mikulková Principal Administrator of the Legislation and Legal Department born: 1959 employed at the Company from 1 September 2002 to 30 May 2009 Richard Prorok Secretary to the Chairman of the Board of Directors and Chief Executive Officer born: 1954 employed at the Company since 1 April 1995 Josef Prouza Director of the Autonomous Promotions and Public Relations Department born: 1957 employed at the Company since 1 February 1995 Markéta Štěrbová Director of the Administration Division born: 1958 employed at the Company since 1 November 1988 Pavel Volf Director of the Autonomous Dispatching Unit born: 1974 employed at the Company since 1 September 1992 Zdeněk Zikmund Press Officer born: 1964 employed at the Company since 1 January 2004 21 S A Z K A , a.s. Annual Report 2009 Corporate Governance The Harvest is Rich, the Workers are Few Ownership Structure Czech Sports Association (Český svaz tělesné výchovy) number of members approximately 1,563,132 equity share in CZK 951,480,000 percentage share 67.983 chairman Vladimír Srb registered office Zátopkova 100/2, 160 17 Praha 6 – Břevnov registered number 469548 this shareholder owns: – 951 shares in SAZKA, a.s. with a nominal value of CZK 1,000,000, – 4 shares in SAZKA, a.s. with a nominal value of CZK 100,000, – 8 shares in SAZKA, a.s. with a nominal value of CZK 10,000. Czech Sokol Organization (Česká obec sokolská) number of members approximately 187,000 equity share in CZK 189,540,000 percentage share 13.542 chairman Jaroslav Bernard registered office Tyršův dům – Újezd 450/40, 118 01 Praha 1 – Malá Strana registered number 409537 this shareholder owns: – 189 shares in SAZKA, a.s. with a nominal value of CZK 1,000,000, – 5 shares in SAZKA, a.s. with a nominal value of CZK 100,000, – 4 shares in SAZKA, a.s. with a nominal value of CZK 10,000. Czech Association Sport for All (Česká asociace Sport pro všechny, občanské sdružení) number of members approximately 260,000 equity share in CZK 77,860,000 percentage share 5.563 chairman Jiří Laurenc registered office Ohradské náměstí 1628/7, 155 00 Praha 5 – Stodůlky registered number 551368 this shareholder owns: – 77 shares in SAZKA, a.s. with a nominal value of CZK 1,000,000, – 8 shares in SAZKA, a.s. with a nominal value of CZK 100,000, – 6 shares in SAZKA, a.s. with a nominal value of CZK 10,000. 23 S A Z K A , a.s. Annual Report 2009 Ownership Structure Autoklub of the Czech Republic (Autoklub České republiky) number of members approximately 198,000 equity share in CZK 55,980,000 percentage share 4.000 president Roman Ječmínek registered office Opletalova 29, 110 00 Praha 1 – Nové Město registered number 550264 this shareholder owns: – 55 shares in SAZKA, a.s. with a nominal value of CZK 1,000,000, – 9 shares in SAZKA, a.s. with a nominal value of CZK 100,000, – 8 shares in SAZKA, a.s. with a nominal value of CZK 10,000. Association of Sports Federations of the Czech Republic (Sdružení sportovních svazů České republiky) number of members approximately 280,000 equity share in CZK 49,870,000 percentage share 3.563 chairman Zdeněk Ertl registered office U Pergamenky 3, 170 00 Praha 7 – Holešovice registered number 174262 this shareholder owns: – 49 shares in SAZKA, a.s. with a nominal value of CZK 1,000,000, – 8 shares in SAZKA, a.s. with a nominal value of CZK 100,000, – 7 shares in SAZKA, a.s. with a nominal value of CZK 10,000. Czech Olympic Committee (Český olympijský výbor) equity share in CZK 27,990,000 percentage share 2.000 chairman Milan Jirásek registered office Benešovská 6, 101 00 Praha 10 – Vinohrady registered number 48546607 this shareholder owns: – 27 shares in SAZKA, a.s. with a nominal value of CZK 1,000,000, – 9 shares in SAZKA, a.s. with a nominal value of CZK 100,000, – 9 shares in SAZKA, a.s. with a nominal value of CZK 10,000. 24 S A Z K A , a.s. Annual Report 2009 Ownership Structure Czech Shooting Federation (Český střelecký svaz) number of members approximately 20,000 equity share in CZK 20,230,000 percentage share 1.445 president Petr Baroch registered office U Pergamenky 3, 170 00 Praha 7 – Holešovice registered number 539520 this shareholder owns: – 20 shares in SAZKA, a.s. with a nominal value of CZK 1,000,000, – 2 shares in SAZKA, a.s. with a nominal value of CZK 100,000, – 3 shares in SAZKA, a.s. with a nominal value of CZK 10,000. Association of Sports Unions and Clubs of the Czech Republic (Asociace tělovýchovných jednot a sportovních klubů České republiky) number of members approximately 24,000 equity share in CZK 14,310,000 percentage share 1.022 president Jaroslav Němec registered office Slezská 36, 120 00 Praha 2 – Vinohrady registered number 536571 this shareholder owns: – 14 shares in SAZKA, a.s. with a nominal value of CZK 1,000,000, – 3 shares in SAZKA, a.s. with a nominal value of CZK 100,000, – 1 share in SAZKA, a.s. with a nominal value of CZK 10,000. Orel o.s. number of members approximately 18,000 equity share in CZK 12,340,000 percentage share 0.882 chairman Ladislav Šustr registered office Pellicova 2c, 602 00 Brno registered number 544833 this shareholder owns: – 12 shares in SAZKA, a.s. with a nominal value of CZK 1,000,000, – 3 shares in SAZKA, a.s. with a nominal value of CZK 100,000, – 4 shares in SAZKA, a.s. with a nominal value of CZK 10,000. 25 S A Z K A , a.s. Annual Report 2009 Ownership Structure Capital Interests Agro Tera,a.s. this company was incorporated by entry in the Commercial Register kept by the Municipal Court in Prague, Section B, Entry 4796, on 24 June 1997 registered number VAT number registered office share capital stake held by SAZKA, a.s. 25138481 CZ25138481 Sokolovská 140/325, 186 00 Praha 8 CZK 355,120,000 100% Objects of business: – manufacture, trade and services not specified in Annexes 1 to 3 to the Trade Licensing Act, – catering services. BUSINESS CENTRE SERVICE a.s. this company was incorporated by entry in the Commercial Register kept by the Municipal Court in Prague, Section B, Entry 2443, on 14 February 1994 registered number VAT number company director registered office share capital stake held by SAZKA, a.s. 60194227 CZ60194227 Milan Koudelka K Žižkovu 851, 190 93 Praha 9 CZK 51,580,000 100% Objects of business: – manufacture, trade and services not specified in Annexes 1 to 3 to the Trade Licensing Act, – security of property and persons and private detective services, – catering services, – construction of structures, changes thereto, and demolition thereof, – road transport, – construction design, – operation of solariums, – massage, reconditioning, and regeneration services, – distribution of electricity, – provision of telecommunication services. 26 S A Z K A , a.s. Annual Report 2009 Capital Interests ARKADIA, a.s. this company was incorporated by entry in the Commercial Register kept by the Regional Court in Hradec Králové, Section B, Entry 1775, on 28 April 1998 registered number VAT number registered office share capital stake held by SAZKA, a.s. 25287907 CZ25287907 Trutnov, Dolní Staré Město, Krkonošská 566, 541 01 CZK 431,500,000 100% Objects of business: – manufacture, trade and services not specified in Annexes 1 to 3 to the Trade Licensing Act, – accounting consulting, bookkeeping, tax accounting, – catering services, – construction of structures, changes thereto, and demolition thereof. KPS MEDIA a. s. this company was incorporated by entry in the Commercial Register kept by the Municipal Court in Prague, Section B, Entry 2983, on 26 January 1995 registered number VAT number company director registered office share capital stake held by SAZKA, a.s. 61860735 CZ61860735 Roman Ječmínek K Žižkovu 851, 190 93 Praha 9 CZK 110,000,000 100% Objects of business: – manufacture, trade and services not specified in Annexes 1 to 3 to the Trade Licensing Act. GTECH Czech Republic LLC. this company was incorporated by entry in the Commercial Register kept by the Municipal Court in Prague, Section A, Entry 7551, on 23 December 1992 registered number: manager legal form registered office main place of business registered capital stake held by SAZKA, a.s. stake held by GTECH 48135674 Peter Šimko organizational unit 1209 Orange Street, Wilmington, Delaware, USA branch registered at K Žižkovu 4, Praha 9 100,000 unit shares 75% 25% Objects of business: – purchase and resale of goods, – provision of software, – automated data processing, – provision of private data transmission telecommunication services under a Czech Telecommunications Office licence, – installation and upkeep of office and reproduction electronics, – telecommunication equipment repairs, with the exception of activities specified in Section 3(2)(h) of Act No 455/1991, – installation and upkeep of electrical machinery and appliances. 27 S A Z K A , a.s. Annual Report 2009 Capital Interests BESTSPORT akciová společnost this company was incorporated by entry in the Commercial Register kept by the Municipal Court in Prague, Section B, Entry 4485, on 28 June 1991 registered number 19013825 VAT number CZ19013825 company director Michal Krejcar registered office K Žižkovu 851, 190 93 Praha 9 share capital CZK 1,700,000,000 (under an Order of the Municipal Court in Prague which entered into force on 23 November 2009, an increase in the share capital to the current CZK 1.7 billion was entered in the Commercial Register) stake held by SAZKA, a.s. 0.07% stake held by ZELENÝ OSTROV, Civic Association 99.93% Objects of business: – manufacture, trade and services not specified in Annexes 1 to 3 to the Trade Licensing Act, – catering services. SPORTLEASE a.s. this company was incorporated by entry in the Commercial Register kept by the Municipal Court in Prague, Section B, Entry 10231, on 8 March 1995 registered number VAT number registered office company director share capital stake held by SAZKA, a.s. 62361546 CZ62361546 K Žižkovu 851, 190 93 Praha 9 Ivan Ivančo CZK 40,100,000 100% Objects of business: – manufacture, trade and services not specified in Annexes 1 to 3 to the Trade Licensing Act. KOLBY a.s. this company was incorporated by entry in the Commercial Register kept by the Regional Court in Brno, Section B, Entry 2535, on 23 December 1997 registered number VAT number company director registered office share capital stake held by SAZKA, a.s. 25512919 CZ25512919 Martin Nesvadba Česká 51, Pouzdřany CZK 78,950,000 99.99%, (0.01% Lukáš Kuhajda) Objects of business: – catering services, – construction of structures, changes thereto, and demolition thereof, – farming operations, – manufacture, trade and services not specified in Annexes 1 to 3 to the Trade Licensing Act. 28 S A Z K A , a.s. Annual Report 2009 Capital Interests SAZKA FOUNDATION (NADACE SAZKA) this foundation was incorporated by entry in the Foundations Register kept by the Municipal Court in Prague, Section N, Entry 456, on 19 August 2002 registered number 26706989 chairman of the board of trustees Milan Jirásek registered office K Žižkovu 851, 190 93 Praha 9 founder SAZKA, a.s. Purpose of foundation: – the purpose of the foundation is to support education in the Czech Republic, i.e. in particular to ensure that young talented people have the opportunity of a decent education by offering financial support in the form of scholarships and grants for scientific, technical, artistic, and cultural projects intended for children and young people. Besides education, the SAZKA Foundation is keen, in the future, to set its sights on health care (support for programmes aimed at improving the lives of patients with leukaemia and other blood diseases and tumours) and welfare (support for projects aimed at abused, disabled and abandoned children). SAZKA INTERNATIONAL this company was incorporated in the single state register of legal entities in Russia on 4 April 2006 state registration number 1067746448220 VAT number 7718580664 registered office Russia, Moscow 107023, Malaya Semyonovskaya 9, Building 3, Second Floor share capital RUB 10,000 stake held by SAZKA, a.s. 100% Objects of business: – operation of lotteries and other similar games via an online lottery system and non-lottery activities, specifically the operation of a system for the credit top-up of chip cards. 29 S A Z K A , a.s. Annual Report 2009 Capital Interests Tuscan Landscape Board of Directors Report FULFILMENT OF STRAT EGIC GOALS IN 2009 Positive progress was made in lottery activities in 2009. Despite the ongoing economic and financial crisis, lottery sales increased. Lottery revenues in 2009 rose by 3.8%, and thus continued their growth. The biggest factors underpinning this achievement were the rises in sales revenue from sports bets, including SAZKA TIP online betting (an increase by 93.7%, excluding the handling fee) and the Euromillions number lottery (16.9%). The slight decline in sales revenue from the Sportka number lottery, reflecting developments in the jackpot, was fully offset by growth in sales of other add-on games and increased sales of Lucky 10 with the Royal Game. Sales revenue from instant lotteries also increased (by 4.7%). Compared to 2008, the only drop in financial results was recorded with the STARPORT gaming system (13.5%), which can be attributed to the impact of the economic crisis on this market segment in general and the regulations recently imposed on video-lottery terminals by local authorities. Income from lottery activities, reflecting in part the marketing programme, increased by 3.7% compared to 2008 and came to CZK 8,463.8 million. However, overall revenues (including taxed operations) were down on 2008 by CZK 1,734.5 million, because in 2009 capital operations unfolded at lower volumes. Lottery costs increased, mainly in terms of winnings and depreciation, which is linked to higher sales volumes, but on the other hand the cost of commissions and advertising decreased. Other overhead costs grew. Compared to 2008, the costs of taxed operations fell by CZK 2,097.7 million due to the decline in the turnover of capital operations and the impact of revaluation differences. Despite the ongoing economic and financial crisis, when the overall results for 2009 are placed alongside those of 2008, we can see that the level of gross profit has been maintained. The profit from lottery activities decreased by CZK 62.4 million, mainly as a result of the rising share of games offering better win rates. The loss on activities subject to income tax narrowed to CZK 3.2 million (a reduction by CZK 59.4 million on 2008), because, compared to 2008, there were no accounting impacts due to the revaluation of bond commitments. The profit after tax in 2009 amounted to CZK 1,250.1 million. Profitability in 2009 was 11.9%, upon the 10.2% recorded in the previous year. Proceeds in 2009 stood at CZK 1,175.8 million, i.e. approximately 7% lower than in 2008. This reflects the slight decrease in profits from lottery activities. Further to a resolution of the SAZKA, a.s. General Meeting, the proceeds will be used as contributions to the Zelený Ostrov (Green Island) civic association, the shareholders of SAZKA, a.s., and certain charities. Major Development Projects Managed by SAZKA, a.s. in 2009 In 2009, SAZKA, a.s. concentrated its efforts on online betting and on the next phase of the comprehensive loyalty programme with a view to consolidating the status enjoyed by SAZKA, a.s. in the competitive environment. SAZKA, a.s. had already taken a number of steps related to Internet products in 2008. Following the Finance Ministry’s change of heart regarding online betting in late 2008, SAZKA, a.s. found itself, in early 2009, in a position to launch the Internet applications that it had already prepared. Through these investments, SAZKA, a.s. managed to extend its product and technological lead over key domestic competitors. Key projects in 2009 consisted of those linked to Internet use, especially the SAZKA TIP project and the comprehensive loyalty programme; however, it is worth noting that there were also other projects, designed to fuel growth in non-lottery and lottery sales. 31 S A Z K A , a.s. Annual Report 2009 Board of Directors Report – The SAZKA TIP project (full-scale online betting) was launched in early 2009 and was promoted by an accompanying publicity campaign. Under its new SAZKA TIP brand, the Company currently offers all of the kinds of odds betting permitted by law – wagers placed at brick-and-mortar branches, bets prepared online and then placed at brick-and-mortar branches or by telephone, and fully-fledged online betting. With the introduction of the Internet application, the number of odds offered and betting opportunities is now several times higher than in the past. There has been a significant improvement in the possibilities available to our systems, including the “composite” systems, which has provided us with the opportunity to combine different types of games. In 2009, sales revenue from odds betting came to CZK 726.6 million, excluding handling fees. This is a rise by 93.7% on 2008. Handling fees generated an additional CZK 12.3 million. Consequently, odds betting has become the third most important segment of the SAZKA, a.s. gaming portfolio, reporting a share of 8.1% in 2009. – Revenues from the whole portfolio of lottery and non-lottery products profit from the Club SAZKA Comprehensive Loyalty Programme, offering extensive benefits to participants. Features that can be used for all products and customers of SAZKA, a.s. (with the exception of the STARPORT gaming system) have been introduced, including the use of customer cards. The system was rolled out in its entirety in late October 2009. Club SAZKA statutes, operating regulations and a terminal operator manual have been drawn up, and training was provided to agents in all regions. Club cards were designed and the content of the Club SAZKA e-shop was prepared with point-based valuations of individual items. Then, in the second half of 2009, Club SAZKA was put into trial operation. In the future, the Comprehensive Loyalty Programme will cut the cost of marketing surveys and publicity. Activities associated with the running of the club can also be used in the responsible gaming strategy and as part of efforts to reduce the risk of gambling or gaming by minors. Other SAZKA, a.s. Projects in 2009 Twenty projects were planned for 2009, including some launched in 2008. The prime objective of these projects was to generate more sales for the Company, improve work with agents and make management more efficient. – Following the expansion of the Internet applications, the design and structure of websites, including those of subsidiaries, was altered, and the single content management system was expanded. – The project for payments of goods and services purchased on the Internet – the e-Payments product – was extended to include another partner: KIT DIGITAL CZECH. The KITcash service is mainly linked to multimedia portals. The inclusion of other partners in the project and the expansion of this service are in the pipeline. – New games were introduced in the STARPORT gaming system, although overall the portfolio was intentionally narrowed to games which have proven most popular and most interesting for customers. In 2009, the number of IVT installations increased from 1,099 to 1,230 terminals. – Customers were once again given the incentive to put more money into the Sportka number lottery in spring and autumn 2009 by financial bonuses of CZK 70 million. Total sales revenue from the Sportka number lottery amounted to almost CZK 4.9 billion. – A lottery product plan was implemented under the new umbrella brands SAZKA LOS (SAZKA TICKET), SAZKA EXPRES and SAZKA TIP; this approach enables the Company to apply a new concept for the promotion of these products in order to make the impact on target customer groups more effective. – Within the framework of SAZKA LOS, the MEGA lottery was launched in April 2009 and the new ELDORADO lottery in July 2009; at the end of the year, ELDORADO replaced the Lucky Numbers IV and the winding-down Lucky Numbers III lotteries. The MEGA lottery is currently the Company’s bestseller in terms of the number of tickets sold. – The project for the uniform furbishing of outlets continued. At the end of 2009, the uniform equipment had been installed at 774 outlets, which was well ahead of the annual installation plan. In order to fuel growth in sales of instant games and non-lottery products, 556 LCD monitors were installed at selected POS. 32 S A Z K A , a.s. Annual Report 2009 Board of Directors Report – In 2009, further SAZKA POINT equipment was installed at selected outlets; by the end of the year, this project had been implemented at approximately 400 POS. A compact computer and printer wired to the Internet is installed in these outlets. Here, customers can obtain all the information they need online about the products of SAZKA, a.s., with the possibility of booking tickets in the SAZKA TICKET system or taking out various types of insurance on the ČPP website. This service is free for customers. – Adjustments were made to the Ticketing product; in particular, the Denax application was reconfigured and software modifications were made to the GTECH system. This is part of a plan to create a platform for the expansion of services in the VIP areas of the O2 Arena in order to increase the comfort of visitors. – The objective pursued by SAZKA, a.s. in 2010 is a gradual transition to the use of the Internet (IP protocol). With this in mind, in 2009 tests were run on the IP network via ADSL, VSAT and O2 CDMA mobile network communication channels. The tests were successful and installation was launched at SAZKA, a.s. outlets at the beginning of the second half of 2009. – In connection with the introduction of SAZKA TIP live betting, a test system for online betting and other Internet applications (e-casino, live betting and SAZKA TIP) was purchased. – For terminals in the GTECH network, pin pads, chip and magnetic card readers, and OCR readers were acquired. Chip card readers are initially being used in conjunction with the Comprehensive Loyalty Programme. Corporate Financing The year 2009 was characterized by the ongoing financial and economic crisis. Although the Czech banking sector remained stable, banks decided to stem lending to the corporate sector because of concerns about their economic situation. As the financial crisis continued, some banks opted to reduce their credit exposure to the corporate sector and to increase the interest margins on the loans they granted. Nevertheless, for most facilities the Company managed to extend the credit maturity. In 2009, SAZKA, a.s. entered into negotiations with major banking partners to explore “club funding” as a means of ensuring the stability of credit relations and the liquidity of the Company. Discussions to hammer out the considerations progressed intensively in late 2009 and have continued into 2010. The goal is to find a solution that allows the Company to continue making contributions of its proceeds to shareholders at reasonable levels and to secure the credit claims of the banks in accordance with the issue documentation for the bonds issued by the Company. Despite the fallout from the financial and economic crisis, in 2009, SAZKA, a.s. maintained an appropriate level of liquidity, honoured its obligations to winners, paid its bond commitments as they became due and settled its other trade payables. SAZKA, a.s. Rating In 2009, the SAZKA, a.s. rating was affected by the impact of the global financial crisis, the need to address the BESTSPORT scheme of bills of exchange, and the intensity of negotiations seeking club funding. – In 2009, Moody’s national rating for SAZKA, a.s. was gradually reduced to Ba1.cz with a negative outlook. – In the first half of 2009, Standard & Poor’s left the SAZKA, a.s. corporate rating and bonds at B+, but downgraded the corporate rating outlook to negative. At the end of 2009 and in early 2010, the rating was steadily reduced to CCC+ and the negative outlook was changed to “developing”, which indicates the possibility of either improvement or deterioration depending on the outcome of SAZKA’s negotiations on club funding. SAZKA, a.s. acknowledged the developments in the rating, including comments emphasizing its sustainable business model with stable operating characteristics, cash flow and significant position in the betting and lottery market in the Czech Republic; based on the rating agency’s recommendations, the Company took action to resolve the BESTSPORT bill scheme and prepare for debt restructuring. 33 S A Z K A , a.s. Annual Report 2009 Board of Directors Report REMARKS ON THE FINANCIAL RESULTS The fundamental economic objectives of the business strategy in 2009 were to ensure sufficient proceeds for good causes, to increase the Company’s profit and to achieve a high degree of liquidity. Proceeds from all betting games and number lotteries were distributed to physical education and sports, health care, the arts, and charity projects. A high degree of liquidity was required to ensure the fulfilment of the Company’s liabilities stemming from its business activities (e.g. the payment of large winnings, the distribution of proceeds to beneficiaries, and operating liabilities). This task was performed continuously throughout 2009. Proceeds amounted to CZK 1,175.8 million; the Company’s profit after tax was CZK 1,250.1 million. Revenue In 2009, SAZKA, a.s. generated revenues totalling CZK 10,659.8 million. Of this, stakes from betting games, number lotteries, and instant lotteries amounted to CZK 8,371.5 million. Revenues from other activities subject to income tax came to CZK 666.5 million in 2009. Compared to 2000, i.e. over a ten-year period, gambling revenues rose by CZK 1,423.5 million; compared to 2008, they were up by CZK 307.2 million. Compared to 2000, revenues from other operations subject to income tax were lower by CZK 7,773.7 million, but compared to 2008 they increased by CZK 93.6 million. Profit The most important indicator determining the amount of proceeds and the subsequent portion thereof used for good causes is the profit from betting and lottery operations. In 2009, SAZKA, a.s. posted net earnings of CZK 1,250.1 million. Compared with 2000, the profit was up by CZK 176.9 million; compared with 2008, the profit was CZK 5.1 million lower. Betting games, number lotteries, and instant lotteries generated earnings of CZK 1,268.1 million in 2009 and operations subject to income tax made a loss of CZK 18.0 million after tax. Proceeds from betting and lottery business From the perspective of our shareholders, the most important indicator is proceeds and their use to support good causes. In 2009, the distribution of proceeds totalled CZK 865.6 million, CZK 35.4 million lower than in 2000. SAZKA, a.s. contributed CZK 75.1 million more to good causes than the amount required under Act No 202/90. 34 S A Z K A , a.s. Annual Report 2009 Board of Directors Report Business subject to income tax SAZKA’s business activities subject to income tax included GSM credit top-up services, ticketing, the sales module, financial services, the lease of part of the Company’s office building, the lease of chattels, services connected with centralized bookkeeping, an internal savings association, and services connected with the financing of the O2 Arena. Cash flow The Company maintained sufficient liquid funds throughout 2009. Some operating finances were saved for the distribution of proceeds to good causes. Of this, in 2009 CZK 151.2 million was paid as an advance and a final payment of the distribution of part of the proceeds for 2007 to shareholders, CZK 6.1 million was paid as an advance on the distribution of part of the proceeds to non-shareholders for 2008, CZK 23.2 million was paid as an advance on the distribution of part of the proceeds for 2008 to shareholders, and CZK 845.1 million was paid as an advance on the distribution of part of the proceeds for 2009 to the civic association Zelený Ostrov. GOOD CAUSES In keeping with its motto of “Helping Others Win!”, SAZKA’s mission is to generate resources for good causes, especially sport and physical education. SAZKA, a.s. has long term been the largest private provider of funding for publicly beneficial causes in the Czech Republic. The funds it generates are used to finance sport and physical education, leisure activities for children and young people, and the construction, operation, maintenance and renovation of sports or multipurpose facilities such as the Strahov and Podolí complexes, the Prague Sports Hall, and the multipurpose O2 Arena. Besides sponsoring sport, SAZKA, a.s. also provides assistance in other areas of public interest. The Company provides assistance to selected projects in the arts, education, and health care, and projects of a social and charitable nature. Sport and physical education SAZKA, a.s. has long been the largest private provider of funding for publicly beneficial causes in the Czech Republic. Between 1993 and 2009, SAZKA, a.s. channelled more than CZK 15.0 billion into good causes, mainly sport and physical education. Shareholders (civic associations active in sports and physical education) are the recipients of the vast majority of the proceeds distributed by SAZKA, a.s. from games and lotteries. In 2009, SAZKA, a.s. placed more than CZK 1,025.46 million in good causes. Of this amount, CZK 1,019.39 million was paid to shareholders, i.e. civic sports and physical education associations. These contributions are then used for these sports and physical education associations’ own activities and for repayments of the bonds issued in connection with the construction of the multipurpose arena, which was constructed in 2004 based on a decision of the owners and at the request of the State. Of the proceeds from its games and lotteries in 2009, SAZKA, a.s. distributed CZK 865.57 million for publicly beneficial purposes (this amount is CZK 75.13 million more than required by law). 35 S A Z K A , a.s. Annual Report 2009 Board of Directors Report Cultural projects SAZKA Prizes In 2001, SAZKA, a.s. introduced its SAZKA Prizes to promote Czech culture. The prizes are awarded annually in the fields of drama, film, dance and music. SAZKA and Společnost pro Divadelní noviny Prizes for Creative Performance The prizes for creative performance awarded jointly by SAZKA and its partner Společnost pro Divadelní noviny were launched in 2001 in the following categories: alternative drama, plays, musicals, dance and ballet. In 2009, Kateřina Burianová received the top prize for her role as Violet Weston in the National Theatre’s production of “August: Osage County”. SAZKA Prize for Discovery of the Dance Talent of the Year The SAZKA Prize for Discovery of the Dance Talent of the Year has been awarded since 2002. The project’s partner is Tanec Praha, the international festival of contemporary dance and mime. The winner of the SAZKA Prize for Discovery of the Dance Talent of the Year in 2009 was Kateřina Stupecká for her performance in Da Capo. SAZKA Prizes for Best Unproduced Screenplay The SAZKA Prizes for Best Unproduced Feature Film Screenplay have been awarded since 2003. This project’s partner is Vachler Art Company in the framework of the Czech Lions (the awards of the Czech Film and Television Academy). In 2009, the prize was awarded to Petr Jarchovský for his Kawasaki’s Rose film script. A movie was soon filmed according to the winning script and won over audiences in the Czech Republic and at international festivals (e.g. Berlinale). Social projects Our Child Foundation The aim of the foundation is to help children in a crisis, to promote children’s rights, and to ensure observance of the Convention on the Rights of the Child in the Czech Republic. SAZKA, a.s. has been a supporter of the Our Child Foundation since 1997; the Company makes a regular annual donation to this foundation, which has amounted to CZK 500,000 since 2002. Health care Bone Marrow Transplant Foundation The Bone Marrow Transplant Foundation is a renowned charity which collects money for special equipment required at highly specialized centres, such as facilities for the storage of live cells, blood derivative separators and devices for precision diagnostics, and for the establishment of a Czech National Register of Bone Marrow Donors. SAZKA, a.s. has supported the Bone Marrow Transplant Foundation since 1996. Since 2002, SAZKA, a.s. has provided the foundation with a million crowns a year and is its general partner. 36 S A Z K A , a.s. Annual Report 2009 Board of Directors Report Educational projects SAZKA FOUNDATION In 2002, SAZKA, a.s. set up the SAZKA FOUNDATION, the mission of which is to support education in the Czech Republic by awarding scholarships and grants to projects focused on the quality education of children and young people, especially in the fields of science, technology, art, and culture, and to support gifted young people and the development of talented children. Besides education, the SAZKA Foundation is keen, in the future, to set its sights on health care (support for programmes aimed at improving the lives of patients with leukaemia and other blood diseases and tumours) and welfare (support for projects aimed at abused, disabled and abandoned children). SUPPORT OF RESPONSIBLE GAMING SAZKA, a.s. purposefully seeks to promote responsible gaming and ethical principles in the betting and lottery industry. Its activities in this field are based on the recommendations of international lottery organizations, especially European Lotteries and the World Lottery Association. One of the priorities pursued by SAZKA, a.s. in the field of responsible gaming is to prevent underage gaming by supporting the relevant legislation and implementing specific measures in relations with business partners and agents. As a member of the Association of Odds Betting Operators (APKURS), in 2008 SAZKA, a.s. adopted the Declaration of Social Responsibility, defining principles of social responsibility, rules on responsible betting, rules on community relations, specific projects within the framework of social responsibility, rules for the location of establishments and terminals, as well as rules to prevent access by minors and gambling addiction. The Company is also a signatory to the Code of Ethics, summing up the APKURS goals, values and rules for responsible betting, which includes a Code of Practice on the use of public information services for the dissemination of betting services. In the context of APKURS, SAZKA, a.s. has reaffirmed its adherence to European Responsible Gaming Standards and supported the Rubicon project for children and students, which draws attention to the ban on access to gambling for minors and raises legal awareness of this ban. The Advertising Standards Council, an association of advertisers, advertising agencies and media aimed at self-regulation in advertising, adopted – on the joint initiative of SAZKA, a.s. and the Association of Odds Betting Operators – an amendment to the Code of Advertising Practice, under which advertising to promote lotteries and other similar games by entities not licensed for such activities under legislation in force in the Czech Republic will be a breach of the Code. SAZKA, a.s. is a signatory to the Code of Conduct on Sports Betting approved by the EL General Assembly. More than thirty EL members have undertaken to comply with the objectives of this Code. The Code’s primary objectives are to combat sport-related corruption and money laundering, and to promote responsible gaming, sporting values, and sports ethics. These objectives should be met by monitoring special and suspicious events and by an early-warning system in cooperation with UEFA. In 2009, the activities carried out in this area by SAZKA, a.s. included: – responsible gaming activities on the Internet and in relations with agents – ensuring the availability of information concerning responsible gaming on the Company’s website and in other corporate materials – the presentation of valid legislation, principles of responsible gaming and ethics in the betting and lottery industry on the Company’s website and in other corporate materials – responsible gaming activities carried out by the industry association APKURS 37 S A Z K A , a.s. Annual Report 2009 Board of Directors Report – presentations of activities carried out in support of responsible gaming and ethical principles in the betting and lottery industry at meetings of representatives of bookmakers with the media, and at a seminar held at the Chamber of Deputies of the Parliament of the Czech Republic – support for the APKURS proposal that the new lottery law should include a code of ethics, adopted against a background of collaboration between various industry associations, which governs the obligations of operators of betting games and lotteries in the field of self-regulation – responsible gaming activities carried out internationally within the European Lotteries and the World Lottery Association (conferences, seminars, ...) – presentations of activities in support of responsible gaming and ethical principles in the betting and lottery industry during debates accompanying the preparation of the new lottery law, including a proposal for the mandatory identification of customers and the introduction of “player cards” – involvement in issues related to the protection of the market from the loss of revenues intended for public causes and the prevention of activities by illegal or fraudulent entities. SAZKA, a.s. Ten Rules of Responsible Gaming 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. Betting, lotteries and games are a legal branch of the entertainment industry operating in a regulated environment. Betting is based on the free, qualified and informed decision of any individual over the age of eighteen. Regard betting as entertainment, not as a means of instant enrichment. Play to have fun. Never wager more than you can afford and never bet to recoup losses. Be prepared to win, be prepared to lose. Make sure you keep your level of entertainment and excitement under control – keep track of the time, the amounts in play, and your wins and losses. It all depends on chance and fortune – don’t believe tricks, fraudulent instructions and systems. Study the pros and cons of each game. Choose the games that suit you best. Adhere to the law, study the rules of the game and respect them. Keep to the rules of the betting company and gambling centre. Bet and gamble only in places where gaming takes place legally in accordance with clear, specific rules. MARKET POSITION Betting and lottery industry in 2009 The betting and lottery market is part of the entertainment industry. In 2009, the general trend of an overall rise in the gaming and betting market continued, although the market underwent gradual transformation as the year wore on. There was a major turning point in the sports betting segment in January, when the first five Czech companies, including SAZKA, a.s., started operating online odds betting. This was the trigger for the development of the whole segment and placed Czech companies on an equal footing with foreign competitors. In the field of number lotteries and instant lotteries, SAZKA, a.s. remains the market leader in the Czech Republic. It is one of the largest bookmakers for sports betting, despite the keen competition. On the market of technical games, comprising video-lottery terminals and central lottery systems with interactive video terminals, in 2009 there was a rise in interest in more modern technological apparature as recently this area has reported the largest momentum of all the segments monitored. Authorization for central lottery systems with interactive video-terminals is being granted to other entities who do not want to lose their privileged position on the market in gaming machines – there are now 45,000 video-terminals on the market. The economic crisis hit the slot machine and casino segments particularly hard. Thanks to the development of online gambling, the crisis had no effect on odds betting. Other segments were not affected either. 38 S A Z K A , a.s. Annual Report 2009 Board of Directors Report Economic market indicators in 2009 Foreign online operators, offering illegal betting to the Czech public, continued to make further inroads into the sports betting segment; in response, the Ministry of Finance of the Czech Republic permitted the first five Czech companies to start operating odds betting online in December 2008. The highest growth dynamics, however, were reported by technical games, thanks in the main to the rapid development of video-lottery systems which, in certain respects, have replaced traditional gaming devices. According to figures released by the Ministry of Finance of the Czech Republic, betting games and lotteries in the Czech Republic reported revenues of CZK 32.46 billion in 2009; while this sum is higher than in 2008, the growth has slowed down dramatically. In 2009, the market grew by 8.3%, as opposed to 23.1% in 2008. CZK 3.74 billion – CZK 485 million less than in 2008 – was channelled into the national budget and municipal budgets in the form of local taxes, administrative fees and state oversight charges from the whole of the gaming market in 2009. CZK 3.31 billion was used for good causes; again, this is a year-on-year decline (by CZK 142 million). The highest amount was contributed by the technical game segment (CZK 1.48 billion), followed by lotteries (CZK 0.72 billion), although in terms of gaming revenue they reported only a third of the revenues generated by the gaming machine segment. The highest gaming income in 2009 was reported by technical games, i.e. CZK 12.32 billion (50.3% growth). The second highest gaming revenue, CZK 12.15 billion, was generated by gaming machines, although there was a 10% decline here caused by the crisis and the growing competition in technical games. Odds betting also recorded modest growth in revenue (by 5%). Other segments (lotteries, casinos and bingo) reported a decline in revenue in 2009. Structure and size of the betting and lottery industry (gaming income) in the Czech Republic, 2001–2009 (CZK billions) 35 30 25 20 Other 15 Odds betting 10 Lotteries Casinos 39 S A Z K A , a.s. Annual Report 2009 2009 2008 2007 2006 2005 2004 2003 2002 0 2001 5 Board of Directors Report Gaming machines Revenues in individual gambling market segments net of winnings (CZK billions) Gaming machines Casinos Lotteries Odds betting Bingo Technical games Total Year-on-year growth index 2001 2002 2003 2004 2005 2006 2007 2008 2009 8.82 2.24 3.11 0.96 0.07 0.34 15.53 1.052 10.30 2.26 3.31 1.20 0.06 0.58 17.71 1.140 11.04 2.11 3.48 1.09 0.06 1.12 18.89 1.067 11.94 2.16 3.08 1.48 0.06 1.71 20.43 1.081 12.52 1.97 3.56 1.34 0.06 2.15 21.61 1.058 11.61 1.93 3.93 1.48 0.05 2.88 21.88 1.013 12.53 1.91 3.68 1.87 0.05 4.32 24.36 1.113 13.60 1.82 3.85 2.46 0.05 8.19 29.98 1.231 12.15 1.71 3.67 2.60 0.01 12.32 32.46 1.083 MARKETING STRAT EGY IN 2009 Marketing Strategy in 2009 – lotteries – Launch a fully-fledged loyalty programme for all players – Continue implementing the project for the uniform furbishing of outlets – Provide betting through a new sales channel – the Internet – Provide marketing support for Sportka in the form of two premiums of CZK 70 million and a special draw to mark the 53rd anniversary of the founding of SAZKA, a.s. – Provide marketing support for the Euromillions betting game – Provide marketing support for Lucky 10 and Royal Game – Introduce the new instant lotteries MEGA, ELDORADO and Lucky Numbers IV – Introduce five new games in the STARPORT video-lottery system – Hold regular Sazka Specials – Conduct marketing surveys of products and the market environment – Expand the network of establishments where STARPORT IVT terminals are deployed – Offer players fun versions of classic games in an online casino 40 S A Z K A , a.s. Annual Report 2009 Board of Directors Report COMPANY LOTTERY PRODUCTS Number lotteries – Sportka (Lotto 6/49), draws held on Wednesdays and Sundays – Euromilióny (Euromillions) – Šance (Chance), draws held on Wednesdays and Sundays – a betting add-on game linked to Sportka and Sazka – Štastných 10 (Lucky 10) and Královská hra (Royal Game) – Šance milion (Million Chance) – a betting add-on game linked to Lucky 10 – Keno – Kostky (Dice) – Lucky Lines Sports betting – Sazka – SAZKA TIP (odds betting) – Sazka výběr (Sazka Select) – Skóre Plus (Score Plus) – Sázka na vítěze (Bet on the Winner) – e-SAZKA (online odds betting) Instant lotteries – Šťastná čísla III (Lucky Numbers III) – Šťastná čísla IV (Lucky Numbers IV) – Zlatá cesta (Golden Way) – Štěstí (Fortune) – Štěstí 2 (Fortune 2) – Horoskop (Horoscope) – Karty (Cards) – Úsměv (Smile) – VEGAS! – MEGA – ELDORADO STARPORT system – Progresivní jackpot (Progressive Jackpot) – STARPORT Jackpot – Štastná linie (Lucky Line) with Jackpot – Penalta (Penalty) – Golden Track – HI-LO – Golden Scratch – Golden Saddle – Viva Keno – King’s Crown Poker – On the House – Infinity – Ruleta (Roulette) – American Roulette – Diamond Dice with Jackpot – Diamond Poker with Jackpot – MAXI – Pentagram – Passion Fruit 41 S A Z K A , a.s. Annual Report 2009 – Wild Fire – Ye Ha Hai – Jackpot Party – Guys & Dolls – Chinese Roulette – Solstice Gold – Diablos Gold – Dragon – Hot Hot Hot – Magic Spin – Jacks or Better – Risk – Aztec It or Leave It – Party Fruits – Flamin Fruits – Double Bubble – Fruits Galore Board of Directors Report New products – Online odds betting as of 5 January 2009 – Sportka Spring Premium 2009 as of 23 March 2009 – MEGA instant lottery as of 17 April 2009 – ELDORADO instant lottery as of 3 July 2009 – Aztec It or Leave It video-lottery as of 27 July 2009 – Party Fruit video-lottery as of 27 July 2009 – Sportka Winter Premium 2009 as of 5 October 2009 – Flamin Fruits video-lottery as of 19 October 2009 – Double Bubble video-lottery as of 19 October 2009 – Fruits Galore video-lottery as of 19 October 2009 – Šťastná čísla IV (Lucky Numbers IV) instant lottery as of 27 November 2009 – DIAMANT (DIAMOND) instant lottery as of 20 January 2010 Terminated products – Fortune instant lottery as of 31 May 2009 – Sportka Spring Premium 2009 as of 21 June 2009 – Golden Saddle video-lottery as of 27 July 2009 – Guys and Dolls video-lottery as of 27 July 2009 – Golden Way instant lottery as of 31 August 2009 – Golden Scratch video-lottery as of 19 October 2009 – Golden Track video-lottery as of 19 October 2009 – Hi-Lo video-lottery as of 19 October 2009 – Infinity video-lottery as of 19 October 2009 – King’s Crown Poker video-lottery as of 19 October 2009 – Lucky Line video-lottery as of 19 October 2009 – On the House video-lottery as of 19 October 2009 – Penalty video-lottery as of 19 October 2009 – Viva Keno video-lottery as of 19 October 2009 – Lucky Numbers III instant lottery as of 31 November 2009 – Sportka Winter Premium 2009 as of 30 December 2009 – Jackpot Party video-lottery as of 31 December 2009 42 S A Z K A , a.s. Annual Report 2009 Board of Directors Report REVENUES IN 2009 Lotteries Total revenues (CZK) Revenues (including subscriptions and handling fees) were as follows in 2009: Number lotteries Euromillions Keno Sportka Chance Lucky 10 Million Chance Lucky Line Dice Total 230,186,550.00 142,198,830.00 4,921,667,796.00 324,315,710.00 1,432,019,950.00 67,276,450.00 16,083,610.00 18,233,230.00 7,151,982,126.00 Sports betting Sazka Sazka Select Score Plus Bet on the Winner IVR Betting Online betting Total 18,074,312.00 142,417,683.00 158,151.00 152,523.00 4,448,090.00 591,621,886.00 756,872,645.00 STARPORT 232,346,813.50 Instant lotteries Golden Way Lucky Numbers III 14,088,300.00 37,783,480.00 Mega Vegas! ELDORADO Cards Horoscope Smile Fortune Fortune 2 Lucky Numbers IV Total 25,289,790.00 36,060,040.00 17,938,800.00 19,257,380.00 49,859,600.00 5,309,870.00 162,220.00 9,272,040.00 2,644,560.00 217,666,080.00 Carried forward from 2008 Discontinued lotteries 12,644,890.00 230,310,970.00 Total volume of stakes, including carry-overs 43 S A Z K A , a.s. Annual Report 2009 8,371,512,554.50 Board of Directors Report WINNINGS IN 2009 In 2009, SAZKA, a.s. paid out CZK 4,421.5 million in prize money. The total amount of winnings paid out since the Company’s inception passed through the CZK 90 billion threshold in August 2009. The amount paid out in prizes is increasing monthly by CZK 300–350 million. The highest individual prize in the history of domestic betting games and lotteries amounted to CZK 112,931,592, which was paid out in the Sportka number lottery in 2003. In 2002, two players shared the highest jackpot in the Sportka number lottery, which exceeded CZK 148 million. In betting games and lotteries operated by SAZKA, a.s. in 2009, in more than 70 cases the winnings came to more than a million crowns; 28 players won prize money in excess of CZK 10,000,000. Therefore, on average, a new millionaire walked away from the SAZKA, a.s. headquarters every five days and a new multimillionaire every two weeks. The high winnings in 2009 mainly came from the number lotteries Sportka and Lucky 10 with the add-on Chance and Million Chance games. The record prize last year, of CZK 80,920,289 was documented at the end of August 2009; the winning ticket was handed over in South Bohemia. The winner picked his own numbers, including the Chance numbers, and filled in all ten columns on the ticket. This win also featured in the chart of the Company’s all-time highest winnings. It ranked sixth among the highest ever prizes in the history of domestic betting games and lotteries. The second highest win last year ranked tenth in the all-time chart. The average first prize in Sportka in 2009 was nearly CZK 22.2 million. The week from 7 to 13 September 2009 was extremely successful for players; in this period, the Sportka number lottery jackpot came up five times – once in the first draw and twice in the second draw on Wednesday, in the special game on Friday, and in both the first and second draw on Sunday. In two cases, the winning ticket was handed over in Central Bohemia; the other prizes made their way to North, West and Eastern Bohemia. In June 2009, the Lucky 10 game also reported its highest ever win, amounting to CZK 40 million. In this case, the winning ticket was handed over in North Moravia. One punter won CZK 2.799 million when, before the Formula 1 series began, he bet CZK 27,880 on a Jenson Button and Brawn GP victory at the high odds of 1:100.00. Top ten winnings in 2009 week 35. 14. 45. 5. 48. 53. 24. 43. 21. 5. game day draw date prize Sportka Sportka Sportka Sportka Sportka Sportka Lucky 10 Sportka Sportka Sportka Sunday Wednesday Sunday Sunday Sunday Wednesday Friday Sunday Sunday Sunday 2 2 2 1 1 2 – 1 1 2 30. 8. 2009 1. 4. 2009 8. 11. 2009 1. 2. 2009 29. 11. 2009 30. 12. 2009 12. 6. 2009 25. 10. 2009 24. 5. 2009 1. 2. 2009 CZK 80,920,289 CZK 72,384,867 CZK 59,173,023 CZK 50,975,504 CZK 47,613,925 CZK 41,580,181 CZK 40,000,000 CZK 37,091,892 CZK 35,504,121 CZK 32,966,495 Note: There were two prizes of CZK 32,966,495 in the second draw in Week 5. 44 S A Z K A , a.s. Annual Report 2009 Board of Directors Report Top ten winnings 1956–2009 week game day draw date prize Wednesday Sunday Sunday 1 1 1 34. 35. 44. 14. 14. Sportka Sportka Sportka Christmas Comet Sportka Sportka Sportka Sportka Sportka Sunday Sunday Wednesday Sunday Sunday 2 2 2 2 2 2003 2005 2005 2001 2008 2009 2008 2002 2002 CZK 112,931,592 CZK 106,034,128 CZK 103,639,648 CZK 100,000,000 CZK 82,314,840 CZK 80,920,289 CZK 78,150,917 CZK 74,291,514 CZK 74,291,514 14. Sportka Wednesday 2 2009 CZK 72,384,867 34. 27. 44. One of the findings in the survey “Perceptions of Wealth in the Czech Republic”, conducted in 2009 by GfK Czech, s.r.o., revealed that most of the inhabitants of the Czech Republic consider betting and lotteries to be an acceptable and fair source of wealth. Betting and lotteries are regarded as a possible way of becoming rich by almost two thirds of the adult population of the Czech Republic. A win bringing the owner wealth is regarded as an amount up to CZK 5 million by half of the respondents, CZK 10 million by almost three quarters, and at least CZK 50 million by a sixth of respondents. Regarding the use of prizes, most people would invest in housing (55%), leisure – especially travel (35%), children or the family (32%) and material goods, especially cars (32%). Women generally think more about the family and children, savings and charitable purposes; men show more interest in material goods and investments. For younger people, significant items are housing, shopping and leisure activities; older people refer more often to the family or charity. As the amount of winnings rises, so does the number of people who would support their child and family, invest or make a donation to charity. People in the Czech Republic most often associate the biggest prizes with the Sportka number lottery (55%) and roulette in casinos (15%). SERVICES FOR WINNERS SAZKA, a.s. provides prizes to the winners of its betting games and lotteries swiftly and securely and guarantees that they may remain anonymous if they so wish in accordance with Act No 202/1990 on lotteries and other similar games. The Company also provides expert assistance in opening accounts, a service which is beyond the scope of the law. Conditions for the payment of winnings Winners must produce the slip confirming their bet or their correctly scratched card when they claim their prize. For prize amounts of more than CZK 400,000, winners are obliged to produce their valid identity card for verification and confirm receipt of the winnings by signing the ticket or bet confirmation slip. Venues for the payment of winnings – points of sale For winnings of up to CZK 1,000, the amount is paid out immediately at any sales location. Winnings of up to CZK 100,000 can be paid out at any sales location, subject to agreement between the prize winner and the sales location management. Venues for the payment of winnings – regional sales locations Payments of winnings from CZK 1,000 to CZK 400,000 are made at designated regional sales locations or directly at SAZKA headquarters. 45 S A Z K A , a.s. Annual Report 2009 Board of Directors Report Venues for the payment of winnings – SAZKA, a.s. headquarters Winnings of more than CZK 400,000 are paid out at the headquarters of SAZKA, a.s., located at K Žižkovu 851, Praha 9 – Vysočany. At the Company’s headquarters, amounts of up to CZK 500,000 are generally paid out immediately, in cash should the winner so wish. SAZKA, a.s. pays out winnings of up to CZK 2 million by bank transfer to the winner’s account within 30 days. Winnings of more than CZK 2 million are transferred to the winner’s bank account no later than 60 days after being claimed as required by law. In the event of a higher amount SAZKA, a.s. usually pays out an advance of CZK 400,000 immediately at the winner’s request. Taxation of winnings Winnings in the games operated by SAZKA, a.s. are not subject to income tax. Guaranteed anonymity SAZKA, a.s. rigorously adheres to the duty of protecting the confidentiality of the personal data of game and lottery winners in accordance with Act No 202/1990 on lotteries and other similar games, as amended. Therefore the Company guarantees the anonymity and safety of winners. SALES POLICY In 2009, the Company started modernizing the communications technology used by SAZKA terminals in order to ensure faster connections and expand the functionality of the terminals. Parallel to the conversion of communications technology, processes were implemented in the SAZKA sales network leading to the improvement and development of the sales network of SAZKA terminals. These processes were aimed at promoting and presenting SAZKA, a.s. and increasing the level of convenience enjoyed by players. The greatest emphasis was placed on points of sale in the networks of retail chains of hypermarkets, supermarkets, shopping centres and petrol stations. In 2009, the STARPORT project focused, in addition to standard types of outlets (arcades and bars), on the development of the petrol station segment, where there was an increase in the number of installations. Another priority in establishing and improving business cooperation is to ensure a comprehensive range of SAZKA products and services at points of sale. Based on the long-term business relationships fostered with the head offices of retail chains and petrol station networks, we expect further cooperation in these types of establishment in 2010. Number of online terminals by region as at 31 December 2009 Region Total Central Bohemia South Bohemia West Bohemia North Bohemia East Bohemia South Moravia North Moravia Sum total 1,484 464 566 860 751 1,206 1,197 6,528 POINTS OF SALE The structure of SAZKA sales outlets comprises establishments of various types. Besides branches of the Czech Post Office and newsagents, which account for the majority of points of sale, other outlets making up the sales network include petrol stations, shopping and entertainment centres, hypermarket and supermarket chains, bookmakers, restaurants and grocery stores. 46 S A Z K A , a.s. Annual Report 2009 Board of Directors Report This wide range of different types of points of sale guarantees maximum convenience and availability of SAZKA, a.s. services and products for customers throughout the operating hours of the system. Number of online terminals by type of outlet as at 31 December 2009 Type of outlet Total Bar, nightclub Travel agency Pastry shop Petrol station Drugstore Electrical supplies Photolab GECO TABAK GSM HDS Retail Gaming arcade Toy shop Bookshop Florist’s Refreshments Greengrocer’s Stationery shop Post office Grocery store Industrial goods Restaurant Bookmaker’s Services Bureau de change General store Sport Newsagent’s Textile store Late hours grocery store Video rental store Sum total 60 6 43 773 46 36 4 221 12 49 31 10 26 24 34 8 44 2,142 289 31 211 242 67 18 225 9 1,724 31 52 60 6,528 Cooperation with the Czech Post Office The Czech Post Office is a long-term and strategically important business partner of SAZKA, a.s. As at 31 December 2009, 2,142 terminals were in service in the Czech Post Office’s sales network. Czech Post Office branches where SAZKA terminals have been installed offer SAZKA’s lottery and non-lottery products, apart from odds betting, the payment of money orders and e-Payments. In 2009, negotiations were held on mutual cooperation and the further development of this collaboration. The promotion and presentation of SAZKA products in the Czech Post Office’s sales network is of a sound standard. 47 S A Z K A , a.s. Annual Report 2009 Board of Directors Report WORK WITH AGENTS In 2009, efforts to streamline the sales network of terminals throughout the Czech Republic continued. Outlets are gradually being fitted with uniform furbishing in order to enhance customer comfort and improve the presentation of SAZKA products. Individual outlets are assessed in the Outlet Evaluation project. The inspections included checks on the labelling of the point of sale, the advertising of the Jackpot, the adequate availability of game plans, the display of tickets, and ticket sales. In 2009, a project for the electronic distribution of information to agents was launched. A My Documents folder was set up for each agent on the extranet, where up-to-date information regarding terminal operations, information about the Company’s lottery and nonlottery products and the agent’s financial reports were located. This electronic channel facilitates the more flexible and more efficient transfer of information to agents. Uniform Furnishings and Equipment for Outlets In 2009, work continued on the project for the uniform furbishing of outlets. During the year, there were over 360 new installations, meaning that, by 31 December 2009, 775 outlets had uniform equipment installed. In response to market needs and new technologies, new uniform equipment components were developed which were included in the range on offer. Labelling of points of sale The project for the labelling of SAZKA points of sale continued, resulting in large yellow orbs (ESO) being fitted outside and small yellow orbs (ISO) being fitted inside further outlets. By 31 December 2009, approximately 3,000 ESOs and 3,000 ISOs had been installed in the network of SAZKA outlets. During 2009, we continued to offer benefits to partners related to the STARPORT gaming system. The basic benefits for agents, depending on their type of business, are broken down into: 1. STARPORT promotional materials 2. STARPORT standard equipment a) STARPORT jackpot display The principal benefit of STARPORT standard equipment is the installation of electronic jackpot displays. They are used to indicate the current STARPORT jackpot. b) STARPORT LCD television The STARPORT LCD television is a major feature in the promotion and support of sales. It is an LCD monitor fitted with a digital tuner, enabling guests to watch any channel they like (depending on the type of signal received). c) STARPORT barstools These are a standard sales support feature distributed to outlets. STARPORT menus Another part of the STARPORT marketing concept, specifically sales support via promotional materials and uniform STARPORT equipment, comprises STARPORT “menus”. LCD screens In 2009, more than 440 LCD screens were installed in selected specialized KENO outlets for customers to watch the draws of instant games. Further LCD televisions were installed in support of STARPORT product sales. 48 S A Z K A , a.s. Annual Report 2009 Board of Directors Report SAZKA POINT 400 SAZKA POINT terminal facilities were in service as a means of supporting customer services in 2009. A SAZKA POINT consists of a PC, monitor, wireless Internet connection, and printer. This service is provided to customers free of charge. Benefits of SAZKA POINT terminal stations: – presentation of the products and services offered by SAZKA, a.s. – ticket bookings via www.sazkaticket.cz – access to online odds betting – registration with Club SAZKA, account administration – free printing of promotional and information materials Call Centre SAZKA, a.s. has operated a round-the-clock Call Centre since 2005. The task of the Call Centre is to provide consulting to all agents. A single telephone number can be used to place orders, request repairs, handle claims and seek information and advice. The Call Centre also provides information to agents via terminal messages, and replies to enquiries sent by e-mail. The Call Centre is also frequently used for telemarketing purposes. Dispatchers contact outlets to monitor information and ticket sales and guide terminal operators on how to perform correctly, etc. The Call Centre currently fields over half the calls made to the Company; in 2009, between 13,000 and 15,000 calls were handled every month. SALES SUPPORT In 2009, the traditional Sportka jackpot competition for agents was held. This is a traditional project to boost Sportka sales which aims to promote this core product at the time of the Sportka Spring Premium and Sportka Winter Premium. Agents who were singled out in a draw and who had presented the Sportka jackpot in accordance with the competition rules won a financial reward. The project was again in line with our expectations; an evaluation showed it to have 90% effectiveness. Another project implemented at outlets was Mystery Shopping; the aim was to check how terminal operators use the sales support marketing offers displayed on the terminal screen. Based on the data collected, further steps will be taken to promote sales. NON-LOTTERY ACTIVITIES A characteristic feature of SAZKA, a.s. is its high proportion of non-lottery products and services. The extent of payments made through its terminals in connection with non-lottery services has exceeded the sales volume of betting and lottery activities, although these continue to be crucial for the Company’s profit. In 2009, payments for lottery and non-lottery products via SAZKA terminals amounted to CZK 18.6 billion. Of this, sales of betting and lottery activities came to CZK 8.4 billion and payments for non-lottery products stood at CZK 10.2 billion. 49 S A Z K A , a.s. Annual Report 2009 Board of Directors Report Payments for lottery and non-lottery products in 2009 (chart for illustration only) 1 1 2 2 Betting and lottery sales Non-lottery sales CZK 8.4 billion CZK 10.2 billion GSM credit top-up This service was launched in April 2002 in cooperation with T-Mobile Czech Republic. In October 2002, Eurotel (now Telefonica O2 Czech Republic, a.s.) joined the scheme, followed in October 2004 by another operator, Oskar Mobil (now Vodafone). In 2009, operator revenues from GSM credit top-up services via SAZKA terminals amounted to CZK 9.6 billion. SAZKA TICKET Another part of the SAZKA, a.s. portfolio of services since 2003 has been the SAZKA TICKET ticketing system. In 2009, over a million tickets worth almost CZK 420 million were sold. The SAZKA TICKET ticketing system consists of a website at www.sazkaticket.cz, terminals located in all regions of the Czech Republic, a telephone call centre, and a box office in the O2 Arena. Between 2004 and 2009, five million tickets worth almost CZK 2.3 billion were sold through the SAZKA TICKET system. Sales module This module makes it possible to keep track in real time of all processes of product orders, distribution, receipt, storage and sale, and incorporates filters which can be set by region or type of sales outlet. In 2009, it was used to sell the SAZKA TIP magazine, intended for those interested in odds betting. Cash payments This service was launched in July 2006 in cooperation with the CEZ Group and Česká podnikatelská pojišťovna, a.s. In October 2008, it was extended to include customers of Veolia Voda Česká republika, a group comprising Pražské vodovody a kanalizace, a.s., Severočeské vodovody a kanalizace, a.s., VODÁRNA PLZEŇ, a.s., MORAVSKÁ VODÁRENSKÁ, a.s., Středočeské vodárny, a.s., 1. SčV, a.s., and Královéhradecká provozní, a.s. In December 2009, further companies from the portfolio of Veolia Voda Česká republika joined the scheme: SLAVOS, s.r.o., Vodohospodářská společnost Sokolov, s.r.o., and VODOSPOL, s.r.o. For customers, this is a very convenient way of paying their regular bills (e.g. electricity, water supply and wastewater services, and insurance premiums). 50 S A Z K A , a.s. Annual Report 2009 Board of Directors Report During 2009, other operators from the ranks of utility, telecommunication and financial companies were approached, and negotiations are under way to engage in similar collaboration with SAZKA, a.s. e-Payments In June 2008, SAZKA, a.s. started marketing e-Payments (e-Platby), its new non-lottery product. The basic business idea of this new activity is to enable the customers of online retailers (e-shop operators, vendors of services via the Internet, etc.) to pay for goods ordered on the Internet or to recharge the electronic wallet they have with individual traders – web application operators – through the network of SAZKA terminals. This service is accessible to several companies that mediate this type of payment between the online seller and the end customer. The first such company was MANUM, s.r.o., which operates the MANUM SuperCASH service. In 2009, KIT digital Czech, a.s. joined the scheme with its KITcash service. Club SAZKA loyalty programme In 2008, SAZKA, a.s. decided to support the sale of its products by introducing a loyalty programme called Club SAZKA. This loyalty programme is established on a points-based principle, under which customers earn points for purchases of SAZKA products. On 28 January 2008, Phase I of the loyalty programme, linked exclusively to odds betting in the e-Sazka product, was marketed. On 27 October 2009, Phase II was launched which, compared to the previous version, was extended to other SAZKA products of both a lottery and non-lottery nature. The principal additional features included in Phase II of the loyalty programme are: – the creation of a new website at www.klubsazka.cz – the opportunity to register with the loyalty programme via “Anonymous Registration” – the introduction of the Club SAZKA Card – a greater range of rewards via the e-shop system and Club SAZKA e-auctions The underlying goal of building up a loyalty programme at SAZKA, a.s. is to cement the loyalty of regular customers and win new customers, and by extension to increase SAZKA’s revenues from the sale of lottery and non-lottery products. SAZKA, a.s. Expert Institute SAZKA, a.s., as the largest domestic lottery operator, has its own expert institute. This means the company has its own resources, independent of other bodies, to conduct regular inspections and draw up reports on scratch cards of a particular issue prior to distribution and on disputed or suspect winning tickets. Expert assessments of scratch cards prior to distribution are required by the Ministry of Finance of the Czech Republic; these assessments are necessary to check the required lottery parameters, including the printing technology used by the manufacturer, which must comply with requirements to protect tickets from alteration or to prevent winning symbols from being visible before the scratch surface is removed. The laboratory is also capable of examining other documents, such as a betting slip, especially if there is a suspicion that information has been altered illegally. As the facilities used by the SAZKA, a.s. Expert Institution are of such a cutting-edge standard, the company has decided to offer its services actively to other public and private entities. Based on a decision taken by the Ministry of Justice of the Czech Republic, the SAZKA, a.s. laboratory was registered in the list of institutions qualified to carry out expert activities in “miscellaneous technical fields” in 2005. The scope of this expert authorization covers the technical examination of documents and verification of the authenticity of legal tender. 51 S A Z K A , a.s. Annual Report 2009 Board of Directors Report Activities of the SAZKA, a.s. Expert Institute: – analysis of changes to photographs in identity cards or passports, replacement of the original and security marks in examined documents, – inspection of changes to handwriting, overwriting or erasure, application of ink eraser in an examined document, – analysis of micro-interventions in the surface of examined documents and analysis of the quality of printing, – examination of the authenticity of banknotes, inspections of illegible stamps, damaged confirmations, – non-destructive ink tests directly in documents, without the need to take samples (via the Raman effect). PUBLICITY AND ADVERTISING STRAT EGY In its publicity activities, the Company’s main focus in 2009 was on promoting the launch of online odds betting in the Czech Republic, marketing the new SAZKA TIP brand, preparing and launching a new concept for an advertising campaign to promote the Sportka number lottery, with an emphasis on advertising the current jackpot at the time of the Spring and Winter Premiums, preparing communications activities for the electronic money project associated with the accession of a new business partner, and preparing a new format for the televised draw programmes. In 2009, a new series of commercials was prepared to promote the current Sportka jackpot; as usual, when the seasonal Premiums were being run the Company reinforced communications on television in particular, backed up by radio commercials and print advertising incorporated into our editorial pages. The new spots, produced on a budget, largely took the form of montage formats; the main theme was the stylized response of animals to the high jackpot. The creativity of the campaign was rated highly in the trade press and by the betting public. The same concept was used to promote the Sportka Winter Premium. The granting of a licence by the Ministry of Finance to operate online odds betting was accompanied in early 2009 by an advertising campaign to promote this product, offering a bonus for newly registered players as its main enticement. This campaign also introduced the new brand of SAZKA odds betting – SAZKA TIP. A balanced communication mix was prepared; television and the Internet were singled out as key media, backed up by radio and print advertising. In the second half of 2009, communications focused on highlighting the incentive of no handling fees for those placing bets via SAZKA TIP. During the spring, news brand were prepared for instant lotteries and instant games. The new logos and the names SAZKA LOS (“Sazka Ticket”) and SAZKA EXPRES, including the whole visual context, became part of the SAZKA, a.s. graphics guide. An advertising campaign to maintain sales of the Lucky 10 number lottery was run in September and October 2009. A new advertising spot was prepared which drew on materials created for the new televised draw programmes; this campaign was timed to coincide with the launch of the new-format draw programmes. In 2009, the format of the televised draw programmes for the Sportka and Lucky 10 lotteries was transformed. The programmes were given new modern graphics and music, and the draw takes place against a new decorative setting. The way the winning numbers and the jackpot expected for the next draw (Sportka) are presented is a revolutionary development. Television complex The television complex of cutting-edge technological specifications that has been constructed at SAZKA headquarters celebrated 14 years of successful television production in 2009. The complex was created to provide a completely safe environment, under financially advantageous conditions, for the production of televised draw programmes and their transmission via a telecommunications link. The television complex has three television studios. Studio One, with the requisite audio and visual system and wide lighting range, is used exclusively for the production of the company’s regular number lottery draw programmes Sportka, Chance, Lucky 10, Million Chance, and Euromillions. This studio is fitted with 16 static television cameras and one camera on a remote-controlled robotic mobile tripod. 52 S A Z K A , a.s. Annual Report 2009 Board of Directors Report The modern television studio design with a large glass security partition allows fans of the draws and other members of the viewing public to watch the technical preparations, the rehearsal, the filling of the draw machines and the entire course of the draw from a neighbouring atrium. In 2009, after eight years of the same format, new digital television techniques were used to change the graphics and presentation of the televised Sportka and Lucky 10 draw programmes. We made these changes to keep up with the global trends in the presentation of draw programmes. Studio Two, with its layout, four cameras, modern television and sound engineering technology, and lights, can be used to produce a wide range of different television programmes for the Company or for external clients. Studio Three has four television cameras and is fitted out with a modern television and sound system. It was built as a universal studio intended primarily for the production of televised draws by SAZKA, a.s. The lighting system and equipment include modern electronics and essential lighting effects. This studio also has a large glass security partition so that viewers can watch the production of television programmes from the atrium. The national public-service television channel CT1 broadcasts the draw programmes Sportka Wednesday, Sportka Sunday, Chance, Lucky 10, and Million Chance, and every Friday the televised Euromillions lottery. The popular programme Recipe Book (Receptář) is produced here for PRIMA TV. The T-Music programme is recorded here for TV Óčko. NOVA Sport broadcasts Sport-plus and advertising spots with the current Sportka Jackpot (and where appropriate Spring and Winter Premium) and Eurojackpot from here. The free capacity of the sound and video facilities, editing rooms and modern television technology is hired out to other TV entities at reasonable rates. The SAZKA television complex’s optoelectronic link with the modern O2 Arena television complex is also kept busy. Competition for secondary schools (scratch card graphic design) The tenth annual competition for the best scratch card graphic design in the 2008/2009 school year was extremely successful. The competition attracted 684 entries from 237 students enrolled at 21 secondary schools. The best work was chosen on 20 March 2009 by a professional jury chaired by the sculptor Marian Karel. First prize went to Lucie Bindíková, a student of the Secondary Technical and Art School in Opava, for her ticket design entitled “Five-Six-Seven”. Her prize was CZK 20,000 in cash and a one-week stay in Montreal, Canada, including a study visit to the state-of-the-art SGI printworks, which produces scratch cards. By winning the competition, she also won a financial gift of CZK 100,000 for her school from SAZKA, a.s. PUBLIC RELATIONS Public Relations as a means of fostering a positive image in the eyes of the public is now an essential part of the corporate strategy of any significant entity in the Czech Republic. One of SAZKA’s main priorities in this field is to be viewed by the public as a Czech traditional, trustworthy company which can also be described as modern and dynamic. A company that provides the fun and excitement of gambling in combination with great prizes. And an organization that uses the proceeds from its lotteries to provide support to good causes in the fields of sport and physical education, culture, art, education and health, thus abiding by its maxim “Helping Others Win!” 53 S A Z K A , a.s. Annual Report 2009 Board of Directors Report The Public Relations Department’s activities primarily involve communication and interaction with the professional and general public in the Czech Republic and abroad. In this respect, it draws on conventional PR tools, such as press conferences, press releases and declarations, corporate publications for punters, annual reports, and corporate profiles. Separate communication projects were drawn up in 2009 for: – the launch of SAZKA TIP online odds betting – publicity for the SAZKA, a.s. General Meeting – a discussion on the preparations for the new lottery law, including opinions on the various proposals – projects refuting a hostile media campaign initiated by third parties – the upcoming launch of the comprehensive Club SAZKA loyalty programme – the presentation of the survey “Perceptions of Wealth in the Czech Republic”. In its international communications, SAZKA, a.s. uses the platform offered by the official international lottery organizations European Lotteries (EL) and the World Lottery Association (WLA), and lottery industry publications, such as International Gaming & Wagering Business, International Gaming Business Expo, Public Gaming Research Institute, Public Gaming International and Terri La Fleur, where it presents relevant information about the Company and its products. As part of communications with the financial community and financial institutions, towards the end of 2009 a project was prepared for an occasional electronic SAZKA, a.s. Newsletter. Internal public relations are an equally important activity. This mainly entails communication with representatives of shareholders, sports associations, sports organizations, and between Company employees and business partners. The main priority here is to ensure that everyone is kept informed of the financial results, business plans and strategic intentions of SAZKA, a.s. SAZKA, a.s. published 118 press releases, 78 of which were connected with the Company’s activities and 40 were linked to the multipurpose O2 Arena. The most significant press information was also published in English in foreign lottery periodicals. The Company held several briefings and press conferences. Dispatching unit and communication with the public In early 2009, the Dispatching Unit recorded its highest ever sustained traffic. This traffic was generated by the launch of SAZKA TIP – online odds betting – and was reflected in an increase in the number of contacts handled by several hundred percent over the normal levels of traffic. A significant factor in communication with Club SAZKA members is the integration of the fully automatic routing of electronic communications to the SAP CRM user interface of the operator assigned to this customer segment. After logging into their account, Club SAZKA members are offered an enquiry form, which is submitted from www.klubsazka.cz and processed directly by the CRM module of the SAP information system. There is also a complaint form that draws on similar procedure. 54 S A Z K A , a.s. Annual Report 2009 Board of Directors Report Internet Communication over the web is one of the most important and most effective tools in public relations, and its significance and status in the communication system continues to grow. SAZKA, a.s. has a wide range of Internet and Intranet pages at its disposal. The website at www.sazka.cz includes a navigation guide linking to the holding’s other web presentations. KP Sm ed ia .c z Ko lb y.c z O2 ar en a. cz Kl ub sa zk a. cz Sa zk at ic ke t.c z Sa zk as ta rp or t.c z Ca si no sa zk a. cz Ti po va ni .c z Ex tr an et Lo tte rie sa nd ga m Ot es he rs er vi ce s Sa zk at ip .c z Navigation guide at www.sazka.cz The navigation guide at www.sazka.cz helps players work their way round the portfolio of games, lotteries and other services offered by the SAZKA holding. The individual sites are managed by a single CMS. In January 2009, online odds betting was launched on www.sazkatip.cz; at the beginning of the second half of the year, the SAZKA, a.s. loyalty programme site at www.klubsazka.cz was launched. www.sazka.cz The official SAZKA, a.s. website has been in operation since 1997. This site is primarily used to present the results of draws and games run by SAZKA, a.s., and to provide up-to-date information about the Company and its products. In the past sections were complemented, for example, by recordings of televised draws, random-number generators, historical overviews of draw numbers, various interactive elements, and an English language version. The homepage is used to promote games, lotteries and other services offered by SAZKA, a.s. and to display the information most frequently sought by visitors. www.sazkatip.cz The site for odds betting, initially at www.e-sazka.cz, now www.sazkatip.cz, was launched on 28 January 2008. Club SAZKA offers players the chance to win trips and excursions. Competitions such as Ticket of the Week and Loser of the Week offer bonuses for selected betting opportunities and for taking part in other marketing activities. As of 5 January 2009, visitors to www.sazkatip.cz, after registering with Club SAZKA, can bet directly online – without having to go to an outlet and without having to dial-confirm their wagers. At the end of 2009, live bets were launched for players. 55 S A Z K A , a.s. Annual Report 2009 Board of Directors Report www.tipovani.cz The sport-oriented www.tipovani.cz website provides visitors with information geared in particular to the worlds of football and ice-hockey, runs a betting-based competition, and offers a database of links, a discussion forum, messages for communication among punters, and other services. The nature of this server has placed it among the typical sports news portals, as the site is now viewed as a source of important, up-to-date information. It also serves as a sports and odds betting guide. www.sazkastarport.cz The website www.sazkastarport.cz is designed to acquaint visitors with the STARPORT gaming system. Unlike other web presentations of the SAZKA holding, this site is not primarily intended for the general public, but mainly for potential business partners who would like to install STARPORT terminals in their gaming clubs and centres. The www.sazkastarport.cz website offers basic information about individual games and the conditions of business cooperation; it provides basic contact information for any potential customers. www.sazkaticket.cz The www.sazkaticket.cz website emerged as one of the products connected with the construction and operation of the multipurpose O2 Arena. The site was put into operation at the end of 2003 and immediately attracted keen interest, especially in connection with the World Ice-Hockey Championship. The aim of the site is to generate online ticket bookings for events held at the O2 Arena and at other venues. The SAZKA TICKET site provides information in English and Czech; there is a direct link from this site to the other websites run by the SAZKA holding. www.o2arena.cz The website at www.o2arena.cz is managed through the single CMS. Information is published in Czech and English and offers a direct link to the ticketing portal www.sazkaticket.cz, where potential customers can book and buy tickets for specific events. The www.o2arena.cz site is also used as a point of sale for sales of advertising space, the hire of skyboxes and club seats. The site has a helpdesk which is frequently used by visitors. In August 2009, a VIP zone was set up as a customer service platform for skybox and club seat lessors to book tickets and catering for shows held in the O2 Arena. www.klubsazka.cz On 27 October 2009, the website at www.klubsazka.cz was put into service. For customers, this site serves as a key information and communications interface for the Club SAZKA loyalty programme. Clients can use the site’s broad portfolio of services – they can register, access their Points and Cash Accounts, order products from the e-shop or put forward their rewards in an e-auction. All information about Club SAZKA, including its fundamental document – the Club SAZKA Statutes – can be found here. Club SAZKA membership is free, and Club members are rewarded with bonus points for purchasing SAZKA products SAZKA, or for taking part in other marketing events that may be announced, in accordance with the Club SAZKA Price List. 56 S A Z K A , a.s. Annual Report 2009 Board of Directors Report www.kolby.cz The website at www.kolby.cz contains basic information about this company, its history, wine-making areas and contact information. The www.kolby.cz website includes an e-shop. Here, customers can order Kolby wine products, including gift packages and shipping, with subsequent payment via the terminals of SAZKA, a.s. (or by conventional means). In April 2009, the site was transferred to the single content management system and certain changes were made to the design. www.kpsmedia.cz The website at www.kpsmedia.cz contains basic information about KPS Media, a.s., its products, the technologies used, and services rendered. In April 2009, the site was transferred to the single content management system and certain changes were made to the design. Intranet The Intranet at SAZKA, a.s. is an important source of information for the employees of the holding. The Intranet is structured alphabetically and thematically to facilitate fast, problem-free orientation. The site structure is determined by an alphabetical catalogue and content distribution by department. In particular, the Intranet contains internal documents (statistics, analyses, reports, directives, etc.), press releases, basic information about the Company and its products, a form to book meeting rooms, electronic access to employees’ own accounts in the company’s internal Savings Association, the menu in the canteen and the option of ordering a menu. The structure of the corporate Intranet is being constantly developed to comply with the needs and requirements of intracompany communications at SAZKA, a.s. Extranet The Extranet is the most important information channel created exclusively for business partners, i.e. agents. Here they can find important contacts, news about events in the Company, and information on new products sold or services provided. The Extranet also contains various regulations, terms and conditions, manuals, specimens of forms, as well as current and archive issues of the SAZKA information bulletins. Agents traditionally show most interest in the discussion forum. In December 2009, the Agent e-Communication appliance was launched on the Extranet. This has established a new distribution channel that can be used to transmit information to agents electronically. HUMAN RESOURCES As in previous years, human resource management focused on supporting the accomplishment of the fundamental mission faced by the Company and on consolidating its position in a competitive environment. A key task was to promote employee motivation, with an emphasis on the Company’s major development projects. The full-scale exploitation of the potential offered by employees, organizational units and project teams was supported by targeted morale-boosting and material tools. The result is quite clearly successful cooperation with agents and the ability to cope with customers’ growing demands, which has paved the way for progressive developments in lottery activities and a rise in lottery revenues. 57 S A Z K A , a.s. Annual Report 2009 Board of Directors Report In keeping with generally binding legislation, a CEO Directive set out the procedure for situations where employees are temporarily incapacitated and for checks on compliance by the Company. Number of employees, qualification structure The number of FTE employees at SAZKA, a.s. at 31 December 2009 increased by four employees compared to the same date of the previous year. This increase was necessitated in order to have the capacity to deal with the newly launched online betting and the comprehensive loyalty programme. This increase was also reflected in the physical headcount, including employees on maternity leave and parental leave, of which there were 22 at the end of 2009. The numbers of employees at subsidiaries remained at more or less the same level as in the previous year. SAZKA, a.s. Subsidiaries Number of employees 31. 12. 2008 31. 12. 2009 FTE Physical number FTE Physical number 466 487 196 204 470 492 195 206 A direct consequence of the economic crisis was a rise in the number of job-seekers on the labour market in 2009. Whereas, early on in the year, the labour market was flooded with less skilled job-seekers, as of the mid-year point we noticed a growing number of applicants with higher education and higher qualifications. The situation on the labour market meant that, when we needed to fill vacancies, there was a large number of candidates with profiles meeting the qualification requirements. Nonetheless, in 2009 there was low employee turnover again. Compared with 2008, an evaluation of the staff structure by educational attainment reveals another decline in workers with lower secondary education (by 0.23%) and an increase in degree-holders by 1.27%. The following chart provides an overview of the composition of employees by educational attainment: Employee structure by educational attainment 1 2 4 1 2 3 4 Lower secondary education Upper secondary vocational education Upper secondary comprehensive education Higher education 2.04% 9.78% 61.50% 26.68% 3 Employee training The Company continued to pay attention to the quality of the initial training of new employees within the scope of lectures by staff from different departments and lectures addressing how to cope with special skills and how to integrate into specific workplaces. In order to accelerate the integration of employees into specific positions, a lecture on the SAP information system, with practical teaching about the system basics, was included in the initial training. 58 S A Z K A , a.s. Annual Report 2009 Board of Directors Report The intensification and development of skills concentrated on the further training and education of staff according to their specific career focus (computer courses, seminars, and other mandatory professional training). Employees were able to draw on a system of courses and training, with a particular focus on changes in laws and other regulations relating to the work they perform. In the field of computer technology, employees were mainly trained in the use of individual SAP modules. In the e-Learning section on the Extranet, an electronic course entitled Comprehensive Loyalty Programme for Terminal Operators was posted, which was designed to repeat and highlight issues relating to new product control procedures. The support of university distance learning for selected employees also continued. During the first half of 2009, 31 employees attended university courses on the job. Of these, four completed their studies successfully. In the second half of 2009, nine employees enrolled for full-time or part-time university courses. By the end of 2009, 35 employees were participating in university studies. Employee benefits and social programme The Company’s employee benefits and social programme is a powerful employee motivation tool and also an important means of stabilization. Following previous adjustments, which were mainly related to catering, cashless payments for services and the reconstruction and modernization of the fitness centre, this form of reward was stable in the period under review. The employee benefits were financed from Company costs and from social fund resources. These benefits help the Company to maintain a favourable position among major employers. From the perspective of non-monetary remuneration, the long-term concept of employee care development was based primarily on the following factors: – a contribution to supplementary pension schemes and endowment insurance, – a contribution to works catering, – extended leave beyond the statutory scope, – the arrangement of subsidized recreational stays at facilities for employees and their children, – the provision of cheques to cover the cost of employees’ leisure activities, – loans, social assistance, and help for those in crisis situations, – bonuses to mark personal and professional anniversaries. In 2009, SAZKA, a.s. contributed 3% of the basis of calculation to employees’ supplementary pension plans, and also made contributions to their endowment insurance schemes. These motivational tools were supplemented by other targeted activities in a bid to maintain a high-standard working environment and solid performance by employees. In October 2009, a Company cr che with a capacity of twenty places was trialled; it is open to all staff, including employees of subsidiaries. The main objective is to ease the return of employees to work during or after maternity or parental leave. The high quality of one of the employee benefits – catering – was confirmed in a poll held in March 2009 by the Human Resources Section in collaboration with the meals supplier and catering facility operator – BESTSPORT, a.s. Relations and cooperation with the trade union Cooperation with the union in 2009 was traditionally non-conflictual and was based on the collective agreement. The trade union actively contributed to the preparation of the Company nursery and to the deployment of other motivational tools, especially those which negotiated under the collective agreement and financially secured by the social fund. 59 S A Z K A , a.s. Annual Report 2009 Board of Directors Report In the spirit of the collective agreement, trade union representatives and members were kept informed of all conceptual issues and the SAZKA, a.s. development programme; naturally, all obligations in relation to the trade union, as laid down in legislation of general application, were fulfilled by the Company. Consistency in achieving the objectives of the employee benefits programme was also reflected in cooperation in the preparation of events for employees’ children, especially winter and summer camps, in the handling of the administration associated with loans granted from the social fund, and in the accounting and distribution of vouchers for leisure activities. The participation of trade union members in the organization of sports, cultural, and children’s events, including the management of employee issues and affairs connected with the care of seniors, was indispensable. INTERNATIONAL STANDING Cooperation with foreign associations In 2009, SAZKA, a.s. continued its international cooperation within European Lotteries (EL) and the World Lottery Association (WLA). The Chairman of the Board of Directors and Chief Executive Officer of SAZKA, a.s., Aleš Hušák, maintained the active role of SAZKA, a.s. within this organization in his capacity as a member of the EL Executive Committee. In June 2009, the fifth EL Congress was held; at the general assembly in Istanbul Aleš Hušák was re-elected to the EL Executive Committee. Friedrich Stickler, Deputy Chief Executive Officer of the Austrian lottery company Österreichische Lotterien, was elected the EL’s new president for the next term of office. Ales Hušák continued to hold the office of Chairman of the Public Policy Commission, responsible for themes related to the prevention of money laundering, addiction and other criminal activities, inter alia, in terms of the role played by the state and lottery regulators and the role played by lotteries and the EU. This commission’s work deepened cooperation with the EL office in Brussels. At the meeting of the new EL Executive Committee in Brussels in September 2009, the new structure of the EL Association was approved and Committees were set up to replace the current Commissions. Aleš Hušák was appointed Chairman of the Public Policy Committee and was named the liaison officer for EL members from non-EU countries. The representative of the European Lotteries at the World Lottery Association is Leon Losch; he assumed the role of defending our interests within the WLA Association. The Czech Republic’s EU Council Presidency was used to support and deepen mutual relations between lottery companies within the EL, EU institutions and members thereof. SAZKA, a.s. helped arrange a meeting between EL President Winfried Wortmann and Finance Minister’s Secretary, Tomáš Zídek. SAZKA, a.s. also worked to ensure EL participation in the Conference “Gambling in the Internal Market”, which took place in Prague on 16 and 17 June and was organized by the Ministry of Finance as part of the Czech Presidency of the Council of the European Union. The EL representation in Brussels, together with members of the EL Executive Committee, legal advisers and consultants successfully liaised with representatives of the European Parliament and the European Commission. International cooperation and delegation at SAZKA, a.s. On 21 January 2009, SAZKA, a.s., in cooperation with the SAZKA Foundation, organized a lecture at the O2 Arena by Professor Peter Collins, the Director of the Centre for the Study of Gambling at the University of Salford, UK, on responsible gaming. The lecture met with great success. It was attended by employees and associates of SAZKA, a.s. and staff of the Ministry of Finance of the Czech Republic. 60 S A Z K A , a.s. Annual Report 2009 Board of Directors Report On 23 April 2009, the O2 Arena hosted a lecture for MBA students enrolled with the University of Utah. The students were particularly interested in business management strategy. The group consisted of students representing the middle management of companies predominantly from the US (as well as from China, Australia, Japan and India). The series of foreign delegations at SAZKA, a.s. continued on 3 November with a visit by leaders of a Chinese lottery organization, brokered through GTECH by the Ministry of Civil Affairs in Beijing. SAZKA headquarters hosted a presentation showcasing the Company’s products. Delegation members were acquainted with the Company’s fundamental marketing tools and strategies. On 4 December 2009, SAZKA, a.s. welcomed a delegation of students from the Thai lottery organization. They were particularly interested in experience relating to the core business of SAZKA, a.s. and in the Company’s financial operations and strategy. Other international activities In 2009, employees of SAZKA, a.s. took part in a number of international events, seminars and training programmes on security, accountability, innovation and development in various areas of our profession, organized by the EL and WLA, and programmes organized by international associations which are important for obtaining experience and expertise and contribute to the profile of SAZKA, a.s. on the international stage in the form of lectures and contributions. In 2009, SAZKA, a.s. again worked with other international associations and publishers by sending contributions for their lottery publications. OUTLOOK FOR 2010 The macro-economic environment Forecasts by most international institutions and analysts indicate that the world economy will follow a path of growth in 2010. However, the high unemployment rate and inflation risks will remain a problem. High government deficits as a result of lower budget revenue and high levels of social spending will be a major inflation stimulus. The SAZKA, a.s. business plan for 2010 envisages GDP growth by between one and two per cent. Consumption in 2010 will remain weak. Rising unemployment and low wage growth will hamper household spending. Another factor that will adversely affect middle-class consumption is the increase in direct and indirect taxes approved in the austerity package. The approved central government budget will therefore have a negative impact on GDP. Potential GDP growth in 2010 will depend on the replenishing of stocks and increasing exports. Investments, which slumped in 2009, should begin to grow again in 2010. The ramifications of the global financial and economic crisis and continuing bankruptcies among Czech businesses could lead to further restrictions on lending by Czech banks and to a hike in interest rates. Lottery law, tax laws Fundamental issues for the further operations of SAZKA, a.s. and its shareholders in 2010 will be the debate on the new lottery law and the implications of the new tax laws. The 1% VAT rate increase will have a negative impact on net profit and proceeds. Therefore, it will be necessary for the shareholders of SAZKA, a.s. to explain the impact that some of the legislative proposals being prepared will have on all areas of sport, and they will have to advocate a solution that will be efficient from the perspective of effective gambling regulation yet will not have negative ramifications for the ownership rights of shareholders or for the funding of sport in the Czech Republic. 61 S A Z K A , a.s. Annual Report 2009 Board of Directors Report Strategic investments and projects Projects and investments have been prepared for 2010 that will ensure the Company’s further development: – There will be a gradual transition to the use of the Internet (IP protocol). – There will be a major innovation to Sportka, introducing a “SUPERJACKPOT”, which will form the basis for the further growth of sales revenue generated by Sportka and add-on games. – The dynamic phase of market penetration via the Comprehensive Loyalty Programme will continue in order to increase sales of all gaming products. The system of benefits and customer accounts will attract customers and increase their motivation to gamble. – There will be new entrants under the instant lottery brand. – In 2010, the ticketing system will be improved and a Ticketing project will be prepared. – The project for payments of goods and services purchased on the Internet will be extended to include other partners. – The uniform furbishing of outlets will continue in order to react flexibly to new demands regarding the installation of new technology (OCR readers, PIN Pads). Similarly, the installation of new LCD monitors in selected POS will continue. Stabilization of the financial situation at SAZKA, a.s. One of the Company’s most important objectives for 2010 is general mid-term stabilization of the financial situation at SAZKA, a.s. in order to avoid the unpredictable behaviour of the banks, in order to fully ensure the Company’s liquidity, and in order to distribute proceeds to shareholders at a level that will stabilize the financial position among shareholders. A stabilizing element will be the agreement with the Club of Banks on committed credit facilities. In this light, we can assume that obligations under bonds and other financial commitments of SAZKA, a.s. will continue to be duly met in 2010. SAZKA, a.s. Business Plan for 2010 The SAZKA, a.s. Business Plan envisages the further development of the Company’s lottery and non-lottery operations. The fundamental restructuring of measures will lead to savings in advertising and public relations, payroll and other overhead costs, thus ensuring steady cash flow. These measures should also result in a further growth in profits from betting and lottery activities. The development of non-lottery products and other taxed operations in 2010 will depend primarily on the exchange rate, which affects the revaluation of the book value of bonds and hedging instruments. The increase in interest-rate margins will also be reflected in the profit from taxed operations in 2010. 62 S A Z K A , a.s. Annual Report 2009 Board of Directors Report SAZKA, a.s. Supervisory Board Report for 2009 In 2009, the following changes were made to the SAZKA, a.s. Supervisory Board: at the 25th Extraordinary General Meeting of SAZKA, a.s. on 23 September 2009, Jaroslav Pekař was removed from his position as a member of the SAZKA, a.s. Supervisory Board; at this General Meeting, Petr Baroch, President of the Czech Shooting Federation, was appointed as a member of the SAZKA, a.s. Supervisory Board. As Jan Kašpárek’s five-year tenure in the SAZKA, a.s. Supervisory Board expired on 30 June 2009, on 16 September 2009 the election of the member of the SAZKA, a.s. Supervisory Board representing SAZKA, a.s. employees was held; Jan Kašpárek was re-elected. At the 26th Extraordinary General Meeting of SAZKA, a.s. on 19 November 2009, the Vice-Chairman of the Supervisory Board, Ladislav Šustr, was removed from his position as a member of the SAZKA, a.s. Supervisory Board; at this General Meeting, Ladislav Kotík was appointed as a member of the SAZKA, a.s. Supervisory Board. Subsequently, at the 27th extraordinary meeting of the SAZKA, a.s. Supervisory Board, held on 19 November 2009, Jan Ulrych was elected as the new Vice-Chairman of the SAZKA, a.s. Supervisory Board. Meetings of the Supervisory Board were held regularly according to the work plan. In 2009, the Supervisory Board met at four regular meetings and five extraordinary meetings. In 2010, the Supervisory Board has convened two regular meetings. At these meetings, the members of the Supervisory Board acquainted themselves with the minutes of the meetings of the SAZKA, a.s. Board of Directors and focused in particular on the company’s financial results in both its lottery and non-lottery operations, monitoring the company’s receivables and investments. The Supervisory Board was kept informed of the business plans and activities of the parent company and subsidiaries in the SAZKA holding. The Supervisory Board paid close attention to information about the financing of SAZKA, a.s. Meetings of the Supervisory Board were also attended, by invitation, by SAZKA, a.s. executives, who provided the Supervisory Board with detailed background reports on the fulfilment of specific tasks within the business plan and budget. The Chairman of the Supervisory Board regularly attended meetings of the SAZKA, a.s. Board of Directors. The Supervisory Board of SAZKA, a.s. has reviewed the analysis of SAZKA’s financial performance in 2009 and its financial statements (including the consolidated financial statements) for 2009 together with the corresponding auditor’s report and it hereby states, based on its own inquiries, that the documents submitted to it present fairly the assets, liabilities, shareholders’ equity, and financial situation of SAZKA, a.s. The Supervisory Board examined the proposed profit distribution. The Supervisory Board of SAZKA, a.s. recommended that the 19th Annual General Meeting of SAZKA, a.s. approve the annual financial statements of SAZKA, a.s. for 2009, prepared in accordance with IAS/IFRS international accounting standards and further to the report by the auditor BDO Prima Audit s.r.o. of 21 April 2009 on its audit of the consolidated financial statements of the SAZKA group prepared for the accounting period ended 31 December 2009 in accordance with IAS/IFRS international accounting standards, the consolidated financial statements of the SAZKA group; it also recommended that the proposal of profit distribution be approved and expressed its approval of the report on the activities of the Board of Directors of SAZKA, a.s. for 2009. Pavel Kořan Chairman of the Supervisory Board 63 S A Z K A , a.s. Annual Report 2009 Supervisory Board Report for 2009 Contents of Financial Section The Independent Auditor’s Report to the Shareholders of SAZKA, a.s. Consolidated Financial Statements Prepared under IFRS 66 Consolidated Balance Sheet 66 Consolidated Statement of Comprehensive Income 67 Consolidated Statement of Changes in Equity 68 Consolidated Statement of Cash Flow 70 65 Financial Statements Prepared under IFRS 72 Separate Balance Sheet 72 Separate Statement of Comprehensive Income 73 Separate Statement of Changes in Equity 74 Separate Statement of Cash Flow 75 Information from the General Meeting 76 Important Post Balance Sheet Date Events 77 Definition of Terms 78 Contact Details of Central and Regional Centres 79 Identification Information 80 64 S A Z K A , a.s. Annual Report 2009 Contents of Financial Section The Independent Auditor’s Report to the Shareholders of SAZKA, a.s. On the basis of our audit, on 21 April 2010 we issued an auditor's report on the consolidated financial statements, which are included in this annual report on pages 70 to 125, and our report was as follows: “We have audited the accompanying consolidated financial statements of SAZKA, a.s., which comprise the consolidated balance sheet as of 31 December 2009, the consolidated statement of comprehensive income, consolidated statement of changes in equity and consolidated cash flow statement for the year then ended, and a summary of significant accounting policies and other explanatory notes. Statutory Body’s Responsibility for the Financial Statements The Statutory Body of SAZKA, a.s. is responsible for the preparation and fair presentation of these consolidated financial statements in accordance with International Financial Reporting Standards. This responsibility includes: designing, implementing and maintaining internal control relevant to the preparation and fair presentation of consolidated financial statements that are free from material misstatement, whether due to fraud or error; selecting and applying appropriate accounting policies; and making accounting estimates that are reasonable in the circumstances. Auditor’s Responsibility Our responsibility is to express an opinion on these consolidated financial statements based on our audit. We conducted our audit in accordance with the Act on Auditors and International Standards on Auditing and the related application guidelines issued by the Chamber of Auditors of the Czech Republic. Those standards require that we comply with ethical requirements and plan and perform the audit to obtain reasonable assurance whether the financial statements are free from material misstatement. An audit involves performing procedures to obtain audit evidence about the amounts and disclosures in the consolidated financial statements. The procedures selected depend on the auditor’s judgment, including the assessment of the risks of material misstatement of the consolidated financial statements, whether due to fraud or error. In making those risk assessments, the auditor considers internal control relevant to the entity’s preparation and fair presentation of the consolidated financial statements in order to design audit procedures that are appropriate in the circumstances, but not for the purpose of expressing an opinion on the effectiveness of the entity’s internal control. An audit also includes evaluating the appropriateness of accounting policies used and the reasonableness of accounting estimates made by management, as well as evaluating the overall presentation of the consolidated financial statements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our audit opinion. Opinion In our opinion, the consolidated financial statements give a true and fair view of the financial position of SAZKA, a.s. as of 31 December 2009, of its financial performance and its cash flows for the year then ended in accordance with International Financial Reporting Standards. Without qualifying our opinion, we would draw attention to Note 4 to the Financial Statements. Bank loans in the amount of CZK 1,200 million were due during the first quarter of 2010 and CZK 450 million during the second quarter of 2010, whereas the company does not have sufficient funding for settlement of all the bank loans in these terms. The company has ongoing negotiations with its financial partners in order to arrange new model of “club financing”. Until the introduction of this finance model, the current credit lines are being prolonged only for a period of one month, or week respectively. The ability of the company to continue its activities depends to a considerable extent on these negotiations. As at the date of the issuing of this audit opinion the negotiations with the banks had not been completed.” We have audited also the consistency of the annual report with the above mentioned consolidated financial statements. The management of the Company is responsible for the accuracy of this annual report. Our responsibility is to express a statement on the consistency of annual report with consolidated financial statements. We conducted our procedures in accordance with the International Standards on Auditing and related national application guidelines issued by Czech Republic’s Chamber of Auditors. Those Standards require that we plan and perform the audit to obtain reasonable assurance about whether the information in annual report, which describe matters which are subject of disclosure in financial statements are in all material aspects in compliance with related consolidated financial statements. We believe that our audit provides a reasonable basis for our opinion. In our opinion information in annual report is in all material aspects in compliance with the above mentioned consolidated financial statements. Prague, 20 May 2010 BDO Audit s. r. o., Certificate No. 018 Represented by partners: Petr Slavíček Certificate No. 2076 65 S A Z K A , a.s. Ladislav Novák Certificate No. 0165 Annual Report 2009 The Independent Auditor’s Report to the Shareholders of SAZKA, a.s. Consolidated Financial Statements prepared under IFRS as at and for the year ended 31 December 2009 Consolidated Balance Sheet As At 31 December 2009 (In thousands CZK) Note 2009 2008 5.1 5.2 5.3 5.4 5.5 5.6 5.7 5.10 5.18 140,555 1,879,484 – 5,014 585,649 8,696,968 657,597 2,494 3,305 11,971,066 122,592 1,910,266 51,605 6,625 567,929 8,910,085 559,530 3,019 – 12,131,651 5.7 5.8 5.9 5.21 5.10 5.11 5.12 55,268 26,943 1,714,195 21,120 7,776 87,941 287,808 2,201,051 14,172,117 154,053 22,177 1,186,131 58,329 14,833 177,979 317,937 1,931,439 5.13 5.13 1,399,600 1,680,375 3,823 35 3,083,833 1,399,600 1,482,747 – 35 2,882,382 5.14 5.20 5.15 5.16 5.17 5.18 5,496,920 – 662,273 613,035 25,670 13,046 6,810,944 5,710,090 700,000 777,451 506,668 19,253 12,320 7,725,782 5.19 5.20 5.14 5.21 5.16 2,118,463 1,650,000 383,990 879 59,265 64,743 4,277,340 14,172,117 2,318,192 600,000 337,451 2,438 178,277 18,568 3,454,926 ASSETS NON-CURRENT ASSETS Intangible assets Property, plant and equipment Investment property Biological assets Financial investments Loans and other receivables Unfinished lotteries Prepaid expenses and other accruals Deferred tax asset Total non-current assets CURRENT ASSETS Unfinished lotteries Inventories Trade and other receivables Current tax asset Prepaid expenses and other accruals Financial assets Cash and cash equivalents Total current assets T O TA L A S S E T S 14,063,090 EQUITY AND LIABILITIES E Q U I T Y AT T R I B U TA B L E T O O W N E R S Share capital Retained earnings Other components of equity Non-controlling interest Total equity NON-CURRENT LIABILITIES Bond issue Bank borrowings Trade and other payables Deferred income related to lotteries Provisions Deferred tax liabilities Total non-current liabilities CURRENT LIABILITIES Trade and other payables Bank borrowings Current portion of bond issue Current tax payable Deferred income related to lotteries Other deferred income Total current liabilities T O TA L E Q U I T Y A N D L I A B I L I T I E S The accompanying notes are an integral part of the consolidated financial statements. 66 S A Z K A , a.s. Annual Report 2009 Consolidated Balance Sheet 14,063,090 Consolidated Statement of Comprehensive Income For the Year Ended 31 December 2009 (In thousands CZK) Revenue from lotteries and betting games Revenue from non-lottery activities Total revenue Cost of sales – lotteries and betting games Cost of sales – non-lottery activities Total cost of sales Gross profit Other income Marketing and selling expenses Administrative expenses Other expenses Interest income Interest expense Financial gains (losses) Profit before tax Income tax expense Profit for the year Other comprehensive income Available-for-sale financial assets Income tax related to available-for-sale financial assets Other comprehensive income for the year, net of tax Total comprehensive income for the year Profit for the year attributable to: Non-controlling interest Owners of the parent Total comprehensive income for the year attributable to: Non-controlling interest Owners of the parent Earnings per share (basic and diluted): per share with a face value of CZK 1,000 thousand per share with a face value of CZK 100 thousand per share with a face value of CZK 10 thousand Note 6.1 6.1 6.1 6.1 6.2 6.3 6.5 2009 8,460,570 464,730 8,925,300 7,192,496 492,772 7,685,268 1,240,032 386,133 228,912 50,125 243,154 759,941 668,602 67,812 1,263,125 14,187 1,248,938 2008 8,159,846 513,525 8,673,371 6,829,311 528,678 7,357,989 1,315,382 297,755 250,707 90,891 53,590 776,187 729,831 4,769 1,269,074 13,747 1,255,327 4,720 (897) 3,823 1,252,761 (601) 126 (475) 1,254,852 – 1,248,938 2 1,255,325 – 1,252,761 2 1,254,850 892 89 9 897 90 9 The accompanying notes are an integral part of the consolidated financial statements. 67 S A Z K A , a.s. Annual Report 2009 Consolidated Statement of Comprehensive Income Consolidated Statement of Changes in Equity For the Year Ended 31 December 2009 (In thousands CZK) Balance at 1 January 2009 Changes in equity for 2009 Proceeds to shareholders Proceeds to non-shareholders Royalties to Board members Social reserves and bonus reserves (payables to employees) Allocation to legal reserve Total comprehensive income for the year Balance at 31 December 2009 Balance at 1 January 2008 Changes in equity for 2008 Proceeds to shareholders Proceeds to non-shareholders Royalties to Board members Social reserves and bonus reserves (payables to employees) Allocation to legal reserve Total comprehensive income for the year Transfer to retained earnings Balance at 31 December 2008 Share capital Retained Earnings Appropriated 1,399,600 181,182 13,142 1,399,600 1,399,600 18,718 1,399,600 The accompanying notes are an integral part of the consolidated financial statements. 68 S A Z K A , a.s. Annual Report 2009 194,324 162,464 Consolidated Statement of Changes in Equity 181,182 Retained Earnings Unappropriated 1,301,565 (445,564) (551,816) (1,320) (52,610) (13,142) 1,248,938 1,486,051 1,338,762 (716,754) (476,206) (19,101) (61,739) (18,718) 1,255,325 (4) 1,301,565 69 S A Z K A , a.s. Available-for-sale financial assets – Equity attributable to equity holders of the parent 2,882,347 3,823 3,823 475 (445,564) (551,816) (1,320) (52,610) – 1,252,761 3,083,798 2,901,301 (475) – Annual Report 2009 Non-controlling interest (716,754) (476,206) (19,101) (61,739) – 1,254,850 (4) 2,882,347 Consolidated Statement of Changes in Equity 35 Total shareholders’ equity 2,882,382 35 29 (445,564) (551,816) (1,320) (52,610) – 1,252,761 3,083,833 2,901,330 2 4 35 (716,754) (476,206) (19,101) (61,739) – 1,254,852 – 2,882,382 Consolidated Statement of Cash Flows For the Year Ended 31 December 2009 (In thousands CZK) 2009 2008 1,248,938 1,255,327 14,187 156,567 3,568 6,417 (769) (91,339) (55,504) 50,261 1,332,326 13,747 127,981 422 6,418 – (46,356) 239 9,872 1,367,650 (154,780) (4,766) (235,846) 718 (12,645) 7,582 46,175 – 89,309 1,068,073 (130,940) (32,101) 905,032 14,025 465 327,276 (24,605) 24,310 1,880 (25,637) 100,000 (62,630) 1,722,734 (120,370) (66,062) 1,536,302 (13,000) – 769 (363,513) 988 (384,818) 540,149 743,972 524,547 – 5 – (254,916) 5,946 (375,000) 341,762 720,535 438,332 (111,600) (630,919) (13,303) 350,000 (36,046) 7,169 (1,025,459) (1,460,158) (30,579) 317,937 (55,800) (626,924) (7,359) – (63,393) – (1,154,597) (1,908,073) 66,561 251,323 65 287,808 53 317,937 (761,859) 747,294 C A S H F L O W F R O M O P E R AT I N G A C T I V I T I E S PROFIT FOR THE YEAR Adjustments for: Income tax expense recognized in profit or loss Depreciation and amortization of non-current assets Bad debt expense (reversal) recognized in profit or loss Provision for onerous contract recognized in profit or loss Dividends revenue Interest expense less interest (revenue) (Gain)/loss on revaluation (Gain)/loss on sale of non-current assets Operating cash flows before movements in working capital Movements in working capital: Decrease (increase) in trade and other receivables Decrease (increase) in inventories Increase (decrease) in trade and other payables Decrease (increase) in unfinished lotteries Increase (decrease) in deferred income related to lotteries Decrease (increase) in other assets Increase (decrease) in other liabilities Increase (decrease) in short-term bank loans Decrease (increase) in short-term financial assets Cash generated from operations Interest paid Income taxes paid N E T C A S H F R O M O P E R AT I N G A C T I V I T I E S CASH FLOW FROM INVESTING ACTIVITIES Payments to acquire financial investments Proceeds form sale of financial investments Dividends received Payments to purchase PPE and intangible assets Proceeds from sale of PPE and intangible assets Loans provided Proceeds from repayment of loans Interest received NET CASH FROM INVESTING ACTIVITIES CASH FLOW FROM FINANCING ACTIVITIES Repayments for bond issue Interest related to bond issue paid Payments for finance lease liabilities Proceeds from bank and other borrowings Payments for other non-current liabilities Proceeds from other non-current liabilities Proceeds paid NET CASH USED IN FINANCING ACTIVITIES Net increase in cash and cash equivalents Cash and cash equivalents at beginning of the year (note 5.12) Effects of exchange rate changes on the balance of cash and cash equivalents held in foreign currencies Cash and cash equivalents at end of the year (note 5.12) Additional disclosures: Total interest paid during the period The accompanying notes are an integral part of the consolidated financial statements. 70 S A Z K A , a.s. Annual Report 2009 Consolidated Statement of Cash Flows This edition of the Annual Report does not contain Notes to the Financial Statements. The full Annual Report as required under Act No 563/1991, the Commercial Code, is filled at the headquarters of SAZKA, a.s. and in the Collection of Instruments of the Commercial Register. 71 S A Z K A , a.s. Annual Report 2009 Financial Statements prepared as at and for the year ended 31 December 2009 Separate Balance Sheet As At 31 December 2009 (In thousands CZK) Note 2009 2008 5.1 5.2 5.3 5.4 5.5 5.6 5.8 135,618 1,121,937 – 1,728,798 8,686,079 657,597 2,494 12,332,523 113,969 1,209,024 51,605 1,715,798 8,903,250 559,530 3,019 12,556,195 5.6 5.7 5.19 5.8 5.9 5.10 55,268 1,672,358 21,120 7,703 75,899 209,812 2,042,160 14,374,683 154,053 1,138,286 58,329 13,490 125,807 223,679 1,713,644 14,269,839 5.11 5.11 1,399,600 1,933,218 3,332,818 1,399,600 1,731,548 3,131,148 5.12 5.18 5.13 5.14 5.15 5.16 5,496,920 – 632,500 613,035 25,670 11,342 6,779,467 5,710,090 700,000 775,154 506,668 19,253 9,546 7,720,711 5.17 5.18 5.12 5.14 2,106,803 1,650,000 383,990 59,265 62,340 4,262,398 14,374,683 2,285,983 600,000 337,451 178,277 16,269 3,417,980 14,269,839 ASSETS NON-CURENT ASSETS Intangible assets Property, plant and equipment Investment property Financial investments Loans and other receivables Unfinished lotteries Prepaid expenses and other accruals Total non-current assets CURRENT ASSETS Unfinished lotteries Trade and other receivables Current tax asset Prepaid expenses and other accruals Financial assets Cash and cash equivalents Total current assets T O TA L A S S E T S EQUITY AND LIABILITIES E Q U I T Y AT T R I B U TA B L E T O O W N E R S Share capital Retained earnings Total equity NON-CURRENT LIABILITIES Bond issue Bank borrowings Trade and other payables Deferred income related to lotteries Provisions Deferred tax liabilities Total non-current liabilities CURRENT LIABILITIES Trade and other payables Bank borrowings Current portion of bond issue Deferred income related to lotteries Other deferred income Total current liabilities T O TA L E Q U I T Y A N D L I A B I L I T I E S The accompanying notes are an integral part of the financial statements. 72 S A Z K A , a.s. Annual Report 2009 Separate Balance Sheet Separate Statement of Comprehensive Income For the Year Ended 31 December 2009 (In thousands CZK) Note 6.1 6.1 6.1 6.1 6.1 6.1 Revenue from lotteries and betting games Revenue from non-lottery activities Total revenue Cost of sales – lotteries and betting games Cost of sales – non-lottery activities Total cost of sales Gross profit Other income Marketing and selling expenses Administrative expenses Other expenses Interest income Interest expense Financial gains (losses) Profit before tax Income tax expense Profit for the year Other comprehensive income Available-for-sale financial assets Income tax related to available-for-sale financial assets Other comprehensive income for the period, net of tax Total comprehensive income for the year 6.2 6.3 6.5 2009 8,460,570 464,730 8,925,300 7,192,496 492,772 7,685,268 1,240,032 187,287 12,896 140,904 166,276 759,332 667,999 66,257 1,264,833 14,763 1,250,070 2008 8,159,846 513,525 8,673,371 6,829,311 528,678 7,357,989 1,315,382 130,958 11,958 197,578 14,428 775,478 728,956 (978) 1,267,920 12,776 1,255,144 – – – 1,250,070 (601) 126 (475) 1,254,669 The accompanying notes are an integral part of the financial statements. 73 S A Z K A , a.s. Annual Report 2009 Separate Statement of Comprehensive Income Separate Statement of Changes in Equity For the Year Ended 31 December 2009 (In thousands CZK) Share capital Balance at 1 January 2009 Changes in equity for 2009 Proceeds to shareholders Proceeds to non-shareholders Royalties to Board members Social reserves and bonus reserves (payables to employees) Allocation to legal reserve Total comprehensive income for the year Balance at 31 December 2009 1,399,600 Retained Earnings Appropriated Unappropriated 174,329 12,888 1,399,600 187,217 Total shareholders’ equity 1,557,219 3,131,148 (445,564) (551,816) (445,564) (551,816) (51,020) (12,888) 1,250,070 1,746,001 (51,020) – 1,250,070 3,332,818 Separate Statement of Changes in Equity For the Year Ended 31 December 2008 (In thousands CZK) Share capital Balance at 1 January 2008 Changes in equity for 2008 Proceeds to shareholders Proceeds to non-shareholders Royalties to Board members Social reserves and bonus reserves (payables to employees) Allocation to legal reserve Total comprehensive income for the year Balance at 31 December 2008 1,399,600 Retained Earnings Appropriated Unappropriated Available-for- sale Total financial shareholders assets equity 155,703 1,592,951 475 3,148,729 18,626 1,399,600 174,329 (716,754) (476,206) (17,551) (716,754) (476,206) (17,551) (61,739) (18,626) 1,255,144 1,557,219 (61,739) – 1,254,669 3,131,148 The accompanying notes are an integral part of the financial statements. 74 S A Z K A , a.s. Annual Report 2009 Separate Statement of Changes in Equity (475) – Separate Statement of Cash Flows For the Year Ended 31 December 2009 (In thousands CZK) 2009 2008 1,250,070 1,255,144 14,763 125,851 31 6,417 (91,333) (57,115) 50,261 1,298,945 12,776 103,859 421 6,418 (46,522) 1,264 7,829 1,341,189 (156,747) (292,944) 718 (12,645) 6,312 46,071 – 50,461 940,171 (127,703) (29,152) 783,316 46,129 360,701 (24,605) 24,310 8,286 (26,986) 100,000 (13,510) 1,815,514 (119,818) (61,753) 1,633,943 C A S H F L O W F R O M O P E R AT I N G A C T I V I T I E S PROFIT FOR THE YEAR Adjustments for: Income tax expense recognized in profit or loss Depreciation and amortization of non-current assets Bad debt expense (reversal) recognized in profit or loss Provision for onerous contract recognized in profit or loss Interest expense less interest (revenue) (Gain) / loss on revaluation (Gain) on sale of non-current assets Operating cash flows before movements in working capital Movements in working capital: Decrease (increase) in trade and other receivables Increase (decrease) in trade and other payables Decrease (increase) in unfinished lotteries Increase (decrease) in deferred income related to lotteries Decrease (increase) in other assets Increase (decrease) in other liabilities Increase (decrease) in short-term bank loans Decrease (increase) in short-term financial assets Cash generated from operations Interest paid Income taxes paid N E T C A S H F R O M O P E R AT I N G A C T I V I T I E S CASH FLOW FROM INVESTING ACTIVITIES Payments to acquire financial investments Payments to purchase PPE and intangible assets Proceeds from sale of PPE and intangible assets Loans provided Proceeds from repayment of loans Interest received NET CASH FROM INVESTING ACTIVITIES (13,000) (15,000) (228,019) 819 (384,818) 544,203 742,859 662,044 (226,009) 2,601 (375,000) 321,786 719,643 428,021 (111,600) (630,919) (11,879) 350,000 (36,046) 6,611 (1,025,459) (1,459,292) (13,932) 223,679 (55,800) (626,924) (7,359) – (63,393) – (1,154,597) (1,908,073) 153,891 69,735 65 209,812 53 223,679 758,622 746,742 CASH FLOW FROM FINANCING ACTIVITIES Repayments for bond issue Interest related to bond issue paid Payments for finance lease liabilities Proceeds from bank loans and other borrowings Payments for other non-current liabilities Proceeds from other non-current liabilities Proceeds paid NET CASH USED IN FINANCING ACTIVITIES N E T, I N C R E A S E , I N , C A S H , A N D , C A S H , E Q U I VA L E N T S Cash and cash equivalents at beginning of the year (note 5.10) Effects of exchange rate changes on the balance of cash and cash equivalents held in foreign currencies Cash and cash equivalents at end of the year (note 5.10) Additional disclosures: Total interest paid during the period The accompanying notes are an integral part of the financial statements. 75 S A Z K A , a.s. Annual Report 2009 Separate Statement of Cash Flows Information from the General Meeting The nineteenth Annual General Meeting of SAZKA, a.s., held on 26 May 2010 at the headquarters of SAZKA, a.s., K Žižkovu 851, 190 93 Praha 9, discussed the Company’s economic, financial and operating results for 2009. The SAZKA, a.s. General Meeting acknowledged the SAZKA, a.s. Board of Directors Report for 2009, which contained the report on SAZKA’s business activities and assets for 2009. The General Meeting also acknowledged the SAZKA, a.s. Supervisory Board Report for 2009. The shareholders of SAZKA, a.s. approved the financial statements of SAZKA, a.s. for 2009 and the consolidated financial statements of the SAZKA group for 2009, and took due note of the auditor’s report. The General Meeting of SAZKA, a.s. approved the distribution of the profit posted by SAZKA, a.s. in 2009, the decision not to pay a share of the profit to members of the Board of Directors and Supervisory Board of SAZKA, a.s. for 2009, the proposal for the material involvement of members of the Board of Directors and Supervisory Board of SAZKA, a.s. for 2010, and the proposal for the remuneration of members of the Board of Directors and Supervisory Board of SAZKA, a.s. for 2010. The General Meeting decided to remove and appoint a member of the SAZKA, a.s. Board of Directors, and approved the associated agreement on the holding of office of a member of the Board of Directors. The General Meeting approved an amendment to the SAZKA, a.s. Articles of Association as proposed by the SAZKA, a.s. Board of Directors. The General Meeting also designated an auditor for SAZKA, a.s. 76 S A Z K A , a.s. Annual Report 2009 Information from the General Meeting Important Post Balance Sheet Date Events April 2010 – Association of Odds Betting Operators, of which is SAZKA, a.s. is a member SAZKA The Football Association of the Czech Republic and the Police Force of the Czech Republic agreed on a system that will effectively prevent fraud and undue influences on football matches. April 2010 – Annual General Meeting of the Czech Sports Association, the majority owner of SAZKA, a.s. Pavel Kořan, previously the Association’s Vice-Chairman, was elected to chair the organization. The prime objective of the Association’s new Executive Committee will be to modernize the biggest Czech sports organization and secure resources for the activities of associated entities. 77 S A Z K A , a.s. Annual Report 2009 Important Post Balance Sheet Date Events Definition of Terms Lotteries Act Act No 202/1990 on lotteries and other similar games, as amended. A fundamental piece of legislation that defines the various types of products and games and lays down the rules for their operation in the Czech Republic. Proceeds The term “Proceeds” is defined as the income of one gaming operator consisting of all stakes bet on all games operated by the operator under the above-mentioned Act, which are carried in the accounts in the accounting period, less winnings, administrative fee, local tax, government oversight costs, and the operator’s own costs directly relating to the operation of games (Section 4(3) of Act No 202/1990). The operator cedes the portion of the proceeds stipulated by law for public causes. Number lotteries Number lotteries are games in which there is no preset number of participants or winnings base. The winnings are calculated according to the number of winners and the aggregate amount of revenues (wagers) using a preset ratio, or else they are set as a multiple of the amount of a stake (wager) based on how many of a limited quantity of numbers drawn in a game the participant guesses in accordance with the game plan (Section 2(c) of Act No 202/1990). Sports betting Sports betting encompasses betting games in which winnings are contingent on guessing the results of sports events and races, where the amount of the winnings depends on the ratio of the number of winners to the overall amount of the revenues (wagers) and the preset winnings ratio (Section 2(f) of Act No 202/1990). Odds betting Odds betting encompasses betting games in which the winnings are contingent on guessing the results of sports events or the results order in sports competitions or races, or on guessing other events of public interest, provided that wagering on these events does not violate ethical principles. The amount of the winnings is directly proportional to the odds at which the wager was accepted and the amount wagered (Section 2(h) of Act No 202/1990). Instant lotteries Instant lotteries are games in which the winner learns of the winnings immediately after buying the ticket by viewing special areas on the ticket that remain hidden until purchase (Section 2(d) of Act No 202/1990). STARPORT STARPORT is the name of a central lottery system with interactive video-lottery terminals. The system applies a new gaming platform based on a central server combined with interactive video-lottery terminals and terminals for retailers. The system operates online; the central server solution facilitates the introduction of new gaming possibilities, including remote upgrades, random number generation, transaction processing, authentication, registration, and control of game data in real time. 78 S A Z K A , a.s. Annual Report 2009 Definition of Terms Contact Details of Central and Regional Centres Central Centre Call Centre Address K Žižkovu 851 190 93 Praha 9 Telephone + 420 266 121 155 Fax + 420 266 128 920 E-mail [email protected] Ticketing K Žižkovu 851 190 93 Praha 9 + 420 266 121 122 + 420 266 129 389 [email protected] Odds betting K Žižkovu 851 190 93 Praha 9 + 420 266 128 098 + 420 266 122 160 [email protected] Dispatching Unit K Žižkovu 851 190 93 Praha 9 + 420 266 121 212 + 420 266 121 111 + 420 266 313 110 [email protected] Prague K Žižkovu 851 + 420 266 121 155 190 93 Praha 9 Prague Sales Inspector + 420 602 665 629 Central Bohemia Sales Inspector + 420 602 682 965 + 420 266 127 166 [email protected] České Budějovice Pabláskova 260/7 370 01 České Budějovice Sales Inspector + 420 266 121 155 + 420 266 127 266 [email protected] Plaská 2038/66a 323 25 Plzeň Sales Inspector + 420 266 121 155 + 420 266 127 366 [email protected] Pod Holoměří 2 400 01 Ústí nad Labem Sales Inspector + 420 266 121 155 + 420 266 127 466 [email protected] + 420 266 127 566 [email protected] + 420 266 127 666 [email protected] + 420 266 127 766 [email protected] Regional Centres Plzeň Ústí nad Labem Hradec Králové Brno Ostrava 79 Za Škodovkou 537 500 04 Hradec Králové Sales Inspector + 420 602 682 893 + 420 602 682 971 + 420 602 665 692 + 420 266 121 155 + 420 602 682 923 Lesnická 11 613 00 Brno – Černá Pole Sales Inspector + 420 266 121 155 Za Potokem 1/1076 724 00 Ostrava – Stará Bělá Sales Inspector + 420 266 121 155 S A Z K A , a.s. Annual Report 2009 + 420 602 682 954 + 420 602 682 943 Contact Details of Central and Regional Centres Identification Information Company name Registered office Registered number Legal form SAZKA, a.s. Praha 9, K Žižkovu 851, 190 93 471 16 307 public limited company Objects of business – operation of lotteries and other similar games in accordance with generally binding legal regulations, – the company operates lotteries and other similar games by selling tickets and taking receipt of wagers in the outlets of authorized dealers (legal entities and individuals) and in outlets established by the company, and via a public server facilitating remote access to a group of persons not restricted in advance – accounting consulting, bookkeeping, tax accounting – data transfer services – manufacture, trade and services not specified in Annexes 1 to 3 to the Trade Licensing Act Incorporation SAZKA, a.s. was incorporated on 15 February 1993 by entry in the Commercial Register at the Municipal Court in Prague under Section B, Entry 1855. 80 S A Z K A , a.s. Annual Report 2009 Identification Information Consulting, design, and production: © B.I.G. Prague, 2010 Still Life with Fruit – Pumpkin and Lemon from Valletta Still Life with Rose >