please click here. - Festival Number 6

Transcription

please click here. - Festival Number 6
PITCH VILLAGE
- E S SE N T IA L I N F O -
-
2016
Welcome to a festival like no other, in the most stunning festival setting in the world. We can’t wait for you to join us for the
Fifth edition of No.6, and no doubt this year will be the biggest and best edition to date. Arriving in Portmeirion for the first time it’s easy to
feeloverwhelmed, finding yourself in a stunning yet surreal Italianate coastal village, surrounded by sub-tropical vegetation, in the middle of the
rugged beauty of Snowdonia, there is a distinct sense of being somewhere serene, spiritual and very, very special. If this is your first No.6,
welcome to the most beautiful festival setting in the world. If you have joined us before, welcome back. Rest assured,
the novelty of Portmeirion never wears off.
B E SE E I NG YOU. . .
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YOUR BOOKING
Y
our e-ticket is your festival ticket, plus any extras you have
booked in advance. Each person on the booking will has their
own e-ticket. If you wish to add any more extras to your booking, you can do so by logging into your customer dashboard here. Your
e-ticket barcode will be automatically updated if you purchase any
extras after the time of receiving this email - so you will not need
a new e-ticket from us. Dinner at Clough’s is located along the White Horse’s Promenade overlooking the River Dyrwdd Estuary. Please bring your e-ticket and ID to
confirm your booking. For those wishing to book a banquet, you can
add this onto your booking by clicking here or purchase on site from
the Information Point by the Village Green (availibility permitting).
We strongly suggest booking in advance.
DINNER AT CLOUGH’S
I f you pre-purchased a programme, you can collect it at any merchandise point on site or from the Information Point by the Village Green.
Don’t forget to show your e-ticket. You can purchase programmes and
festival merchandise on site from the three merchandise points in the
Castell Park, Village Green and Park & Ride.
If you have pre-purchased one of our long table banquets, this will
be noted on your e-ticket. Please ensure you arrive 15 minutes prior
to your sitting (12.15 for lunch and 17.15 for dinner) to enjoy your
welcome drink provided by Ketel One Vodka.
PROGRAMMES & MERCHANDISE
ARRIVAL
FESTIVAL OPENING TIMES
THE PARK AND RIDE*
Thursday13.00 - 01.00
Friday 09.00 - 03.00
Saturday 09.00 - 03.00
Sunday09.00 - 01.00
Monday Closed
Porthmadog Rugby Club, Gwynedd LL49 9PP
Thursday13.00-00.00
Friday09.00-00.00
Saturday09.00-22.30
Sunday09.00-22.30
WRISTBAND COLLECTION
BANGOR TRAIN STATION
All customers need a festival wristband to enter the site. E-tickets will
only be exchanged for a wristband on the date that your entry is valid
for, no wristbands will be issued early. We advise you to print and bring
with you each of the attached e-tickets. Photo ID is required to verify all
entry e-tickets against names on the tickets (and ages for Youth and Child
tickets). You can exchange your Festival No.6 ticket for a wristband at the
following points.
Holyhead Road, Bangor, LL57 1LZ
Thursday 11.00 - 22.00
Friday11.00 - 22.00
SaturdayClosed
SundayClosed
TRAVEL
BY TRAIN
BY TAXI
Our official travel partner Virgin Trains are offering an exclusive 25%
discount on Virgin Trains Advance fares to Festival No.6. We encourage
all festival goers to arrive by train, it’s the greener way to arrive.
To get the best fare and book your ticket please click here.
Please do not direct your Taxi to the festival site as no vehicles will be
granted access. Direct your taxi to the Porthmadog Rugby Club, Clwb
Chwaraeon Madog, postcode LL49 9PP from where you will directed to
the taxi drop off point – there you can collect your wristband and board
the free shuttle service to the heart of the festival site. Click here for No.6
Taxi Fare Rates, as agreed by Gwynedd Council and communicated to all
Gwynedd Taxi firms.
Bangor is the most convenient train station to reach the festival and
benefits from direct services from London and Birmingham or change
at Crewe if travelling from Manchester, the North or Scotland. Exclusive
No.6 shuttle buses will be provided from Bangor train station to the heart
of the festival site.We strongly reccommend that you book this in advance
To book your shuttle, please click here.
BY CAR
There is no onsite parking at Festival No.6. All vehicles should go the
Porthmadog Rugby Club, Clwb Chwaraeon Madog, postcode LL49 9PP ,
from where you will be directed to your relevant Park & Ride site. If you
have not already purchased your Park and Ride tickets online you can add
them to your booking here or purchase them on arrival for £25 per car
(cash only). Frequent and free shuttles will be operating to the Festival site.
*The last shuttle departing from the festival site back to the Park and Ride is
01.00 on Sunday. Shuttles will operate on Monday between 06.00 - 12.00.
PICK UP / DROP OFF
There will be a pickup/drop off zone at the
Park & Ride also. Please do not attempt to drive to
Portmeirion village as you will be sent back to the Park & Ride.
BY CAMPERVAN
If you have pre-purchased a camper van ticket, please make your way to
Portmeirion and follow the signs for the camper van check in. After check
in, you will be directed to your pitch. Pitches that have been pre-puchased
are 5mx5m. Water and electrical hook ups are not available. Campervans
must be specific camper adapted vehicles, not vans with mattresses and
must not be towed. Note: Campervan tickets have now sold out.
PLEASE DO NOT ATTEMPT TO BRING YOUR CAMPERVAN TO
SITE UNLESS YOU HAVE PRE-PURCHASED A TICKET.
ACCESSIBLE TICKETHOLDERS
If you have pre-arranged an accessible on-site car pass, please display
your ticket on arrival at the festival gate where you will be directed to your
allocated parking spot in the Castell Car Park. Please head straight to site
to unload, then head to P&R to park and get the shuttle back to site.If you
have any questions please contact us here.
LOCAL TICKET HOLDERS
If you have purchased a Minffordd Local Ticket you will have been sent
seperate instructions on where to exchange your wristband.
GENERAL INFO
PROHIBITED ITEMS
RUBBISH & RECYCLING
Glass / Fires / Dogs (with the exception of Guide Dogs) / Flares / BBQ’s
Air Horns / Illegal substances of any kind Fireworks Flying lanterns
Portmeirion is a beautiful home for our festival, and we want to do our
utmost to ensure it stays as beautiful as we found it. Please utilise the bins
and recycling points available on site. Please take your tents and camping
equipment with you when you leave, the best way to recycle is to reuse.
ALCOHOL
There is a limit on the amount of alcohol allowed to
be brought to the festival. Alcohol cannot be taken from the campsite
into the arena or village. The personal alcohol limit is 1 bottle of spirits
(decanted) OR 1 case of beer OR 2 bottles of wine (decanted) Bars will
be operating a challenge 25 policy, and you may be asked for I.D. Please
do not be offended if you are asked to provide proof of age.
CONTACTLESS PAYMENT
This year we will be accepting cards and contactless payments across our
main festival bars. You will need cash for some of the smaller bars and
food traders so do bring cash with you. There will also be cash machines
provided on site.
LOST PROPERTY
NO GLASS
Any lost property handed in will be taken to the info point at the festival
(see site map). You can contact us by emailing us with the subject header
‘Lost Property’ and your name and we will do our best to try and reunite
it with its owner.
Due to health and safety we don’t allow any glass on site. It’s important
you decant your drinks before arriving to the festival.
BRING ID
All guests arriving at the festival must be able to produce valid
ID to gain entry to the festival.
SAFETY & WELFARE
Full emergency services will be present at the festival. We have a
Welfare & First Aid point located in the campsite services area.
Don’t hesitate to ask for help from a steward or security team
member should you require assistance.
EXTRAS
If you have pre-purchased Dinner at Clough’s, a programme or any other
extras this will be noted on your e-ticket, so please make sure you keep it
safe and are able to produce when needed. Your e-ticket barcode will be
automatically updated if you purchase any extras after the time of
receiving this email - so you will not need a new e-ticket from us.
ORIENTATE YOURSELF
CLICK HERE TO DOWNLOAD
THE SITE MAP PDF
-
STAY IN TOUCH
FOLLOW US FOR EXCLUSIVE NEWS AND THE LATEST INFO
To keep up to date with all the latest news and updates plus some exclusive content,
follow us on Facebook, Twitter, Instagram and Snapchat
DOWNLOAD THE OFFICIAL
FESTIVAL NO.6 APP
The official No.6 mobile app is free to download, and it allows you to browse the line-up and explore the
hundreds of artists and 25 amazing venues at Festival No.6. You can plan your ultimate festival weekend,
discover new artists, listen to music, add to your favourites list, create your own personal schedule and
receive notifications before your favourite artists perform.
Make sure you download to keep up to date with all the latest news and updates.
BE SEEING YOU
IN THE VILLAGE
-
Pitch
Village
Key Information
Festival No.6
2016
Portmeirion
Gwynedd
Wales
LL48 6ER
Premium, Pre-Pitched Camping in the
Heart of Your Favourite Festivals
Pitch Village;
Fuss Free
Camping,
at the Heart
of your
Favourite
Festivals...
"Festival No. 6 is unique and magical festival,
offering up nature and eccentricity in equal
measures..."
Welcome to Pitch Village, at `Festival No.6, 2016!
Contents
We are delighted to welcome you to the enchanting estate
of Portmeirion, for another year of fantastic music, art and
eccentricity on the Welsh coast.
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This information booklet is designed to give you the key
information you need to make the very most of your time
with us - and to ensure that you have the best experience
possible.
Please also take a moment to read through our FAQ's,
which are available on our website, if there is anything you
are still unsure of. Also, please see the festival's own
website for further information at the following address:
Festival No.6 FAQs
If you have any questions, please do not hesitate to get in
touch with us at any point.
Thanks again for booking to stay with Pitch Village - we are
delighted to host you, and very much looking forward to
seeing you all in August!
About Pitch Village
How to Find Our Village
Opening and Closing Times
Package Descriptions
Check-In / Out Procedure
Toilets
Showers
Phone Charging
Storage Facilities
Refreshments
Other Facilities
Security
Customer Service
Good Camping Guide
Fire Safety
Recycling
The Pitch Village Good Deed Feed
Katt and Susan
Founders of Pitch Village
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Your Festival No.6
Village Managers:
Katy Fowler
07834 244584
Michael Buzza
07984 572292
1. About Pitch Village
Pitch Village was founded in 2015 by Susan Millichip and Katt
Alexander.
Contrary to popular belief, there are very few ways to recycle tents
on this scale, and the current environmental impact is not
sustainable; tents are for a season, not just a festival!
With over 30 years experience working in the UK Festival
Industry between them, and over 10 years working together Susan and Katt knew that they wanted to use the knowledge
they have gained over the years to improve the festival
experience, particularly that of festival campsites.
Besides improving the standard of Campsites and reducing their
environmental impact - Pitch Village believes in giving back to the
communities that support our wonderful industry and who form
the backbone to each and every festival site.
Having had first hand experience of campsites where over
crowding, a lack of facilities and insufficient customer service
had impacted negatively on the audiences' enjoyment of their
weekend, they set about designing a service to bring about
positive change to this part of the festival experience.
Whilst 'Glamping' (Glamourous Camping that is!) has been
around for a few years now - in the main, it is not an affordable
option for the majority of festival goers. Pitch Village is about
making the most of the festival, making camping hassle free and
ensuring audiences have the facilities and customer service they
deserve; this should be available to as many people as possible.
Later in this document we details the schemes that we have to
use Pitch Village as a force for good, from supporting local food
banks, to twinning our toilets with sanitation facilities in countries
that need them the most.
Our ambition as a company is not based on profit, but on building
a brand that is personable, forward thinking and that works to
support our incredible Festival Industry and keep audiences
coming back for more.
We create a home away from home for our customers... even if
it is in the middle of a eld!
As well as enhancing the enjoyment of camping, Pitch Village
also aims to use this service to reduce campsite waste. Up to
90% of tents and equipment can be left at the end of some major
festivals, almost all of which is directed to landfill.
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2. How to find our
Village
3. Opening &
Closing Times
Information about how to access the festival site by car, bus or
taxi is all available on the travel advice page, on the Official
Festival No.6 Website.
Once you enter the campsite, you will see signage and stewards
directing you to our Village area, where you can check in with us
and get settled in for the weekend.
Open for Check-In from:
Thursday 1st September at 10am
Close for Check-Out by:
Monday 5th September at 12noon
4. Package
Descriptions
At Festival No.6, from either the festivals ticketing outlet, or our
own - we provide;
'Tent Only' packages where you can select your tent and add
various additional equipment, and
'All Inclusive' packages which provide tent, sleeping mattresses
and sleeping bags for every.
If you would like to add any further equipment to your order,
please get in touch with us and we can do this in advance.
Please note that we don't provide pillows or towels, you'll need
to bring these along with you.
*None of our Camping Packages include tickets to the Festival
weekend. Customers must have purchased their festival ticket
separately to get access to the event.
7. Showers
Nothing beats a hot shower in the morning, so we are delighted
to provide these for you in our Villages.
We ask that Villagers are mindful of how long they take in the
shower at peak times, between 8-11am.
If you have any issues with our sanitation facilities, please
inform us at Reception so we can resolve this.
9. Storage
Facilities
Free storage is available in the Reception Container, for small
items only. One box is provided per Tent Pitch and all items are
left at your own risk.
5. Check-In and
Check-Out
When you arrive please look for our lovely green Reception
Container. Simply provide your order number and your
booking name and we will show you to your tent and help you
to get settled in.
When you are leaving, please visit us in Reception to advise us
you are checking out and we shall wish you well on your
onward journey, and do all the rest!
6. Toilets
We provide private toilet facilities for the use of our limited
number of customers only. We also have dedicated
cleaners to keep them as fresh and clean as possible.
Please leave them as you would wish to find them!
8. Phone Charging
Free phone charging is available in the Reception Container,
on a first come, first served basis. You can leave your phone
and collect later on, or wait while your phone charges.
Please remember to bring your own phone charging cable!
All items are left at your own risk.
10. Refreshments
We provide free Teas, Coffee and Hot Chocolate
in every Village. Please go to the Reception
Container and help yourself!
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11. Other Facilities
12. Security
We have lovely Pamper Cabin available, that includes mirrors, hair
dryers, straighteners and a space to get yourselves spruced up
before a day at the festival.
Our Villages have 24 hour security cover for the duration
of each event. Should you have any concerns, please
approach them, as they are part of our team and there to
assist you.
Sinks will be available close to the toilet and shower facilities.
Please only use water to brush your teeth from sources marked
'drinking water'. Should you require additional facilities or further
assistance, please let us know in advance or come and visit us in
the Reception.
13. Customer
Service
We are on hand 24 hours a day to help you and make sure you
enjoy your stay with us.
Every Village has two Village Managers (day and night) and most
also have an additional team of Customer Service Staff. We are
here to help, so please don't be shy!
15. Fire Safety
You are welcome to use disposable BBQ’s in our
campsite (subject to festival rules).
BBQ’s may only be used in the designated areas.
Please do not use cooking equipment of any type inside
our tents – Carbon monoxide can kill.
No fires allowed, and please don't smoke in either our
tents or in our facilities.
16. Recycling
14. Good Camping
Guidance
Our Villages aim to take the hassle out of camping, but
there are still some useful things you can do to make
sure you are as comfortable as possible;
- Keep you tent windows and doors closed when you're
enjoying yourself, this stops little bugs from getting in!
- Please don't leave valuables in your tent (leave them
with us in secure storage!)
- Don't rest your bags up against the tent walls - if the
inner and the outer of the tent are pressed against each
other, this can lead to dampness
- Wear your wristband at all times, so we know you are
one of our lovely villagers
- Please respect other villagers and try to keep noise to a
minimum between 12am and 7am
- Absolutely No Smoking in or close to any tents
Pitch Village is about having an enjoyable camping experience. Please
respect your fellow villagers during your stay, behave appropriately
and be mindful that your actions do not impact on the enjoyment of
others.
Please do not bring guests back to Pitch Village who are not booked to
stay here.
Please use the bin bags you were given at check in to keep our
campsite tidy and deposit them in the designated area when full.
We have plenty of bin bags in Reception, if you require more.
Good Deed Feed
We'd like to share with you some of the Good Deeds that Pitch Village makes on behalf of each and every
Villager we welcome throughout the summer festival season...
We will twin every toilet block we create in our Villages, with a toilet block in a developing country
We will donate an item of food to each festival's local food bank for every Trip Advisor Review we receive
We will donate our tents, at the end of their festival lifespan to those in the world who need them most
We will donate our sleeping bags and mattresses at the end of their festival lifespans to each festival's local
homeless charity to provide a better night's sleep for those who need it most
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