City Matters April 2015
Transcription
City Matters April 2015
April - June 2015 Win £200 of Lidl vouchers Linking up the city p4 Tall ships are coming p7 Rates update p14 Investment Programme p18 www.belfastcity.gov.uk/citymatters Services Council venues and buildings A-Z of council services a Abandoned Vehicles Asbestos 0800 032 8100 0800 032 8100 g Good Relations Graffiti Removal b Belfast Policing and Community Safety Partnership 9027 0556 Belfast Waterfront Administration and enquiries9033 4400 Box Office and bookings 9033 4455 Bin and container sales 0800 032 8100 Births - Registration 9027 0274 Blue bin enquiries 0800 032 8100 Building Control General enquiries 9027 0650 Technical helpline 9027 0432 Bulky household waste and special collections 9027 0230 h Health and Environmental Services Emergency (after hours) 07850 499622 Home Safety 9027 0428 i Industrial Estates 9027 0510 j Jobline www.belfastcity.gov.uk/jobs 9027 0481 l Licensing 9027 0650 n Night-time Noise Hotline 9037 3006 p Parks 9032 0202 Pest Control 9027 0431 Planning (Belfast Planning Service) c d e f 2 Car parking Cashless parking (Park Mobile)9575 7988 General enquiries 0845 603 9337 Parking tickets 0845 300 0613 Season tickets 9334 4007 Tariff and car park conditions 9027 0428 Cemeteries Office Mon-Thur 8.30am-5.00pm (Fri 4.30pm) 9027 0296 Sat 8.30am-12.30pm City Cemetery 9032 3112 City of Belfast Golf Club 9083 2111 Civic amenity sites 0800 032 8100 Civil partnerships 9027 0274 Community Services 9027 0346 Complaints Helpline 9027 0270 Consumer Advice 9032 8260 Consumer Safety 9027 0428 Corporate Plan 9027 0234 Crematorium 9044 8342 Culture, Arts and Heritage 9027 0426 Dangerous Structures Dead Animal Removal Deaths - Registration Dog Warden Service Dundonald Cemetery 9027 0650 9027 0230 9027 0274 9027 0431 9048 0193 Economic Development 9027 0482 Entertainment Licensing 9027 0650 Environmental Health 9027 0428 EPC enforcement 9027 0650 Equality Officer (Freefone) 0800 0855 412 European Unit 9027 0317 Events Visit Belfast Welcome Centre 9024 6609 Leisure and Sporting 9027 0345 Parks 9091 8768 Fly Poster Removal Fly Tipping (Illegal dumping) Food Safety Forest of Belfast Officer Freedom of Information CityMatters April - June 2015 9027 0230 9027 0230 9027 0468 9072 6345 9027 0639 9027 0663 9027 0230 0300 200 7830 Pollution Control 9027 0428 Port Health 9035 1199 Postal Numbering 9027 0650 Property Certificates 9027 0650 Public Toilets 0800 032 8100 Public Health and Housing 9027 0428 r s t Recycling Centres 0800 032 8100 Recycling Helpline 0800 032 8100 Refuse Collection Customer Contact Centre 9027 0230 Registration of Births, Deaths, Marriages and Civil Partnerships 9027 0274 Roselawn Bus Service 9027 0296 Roselawn Cemetery 9044 8288 Smoke Hotline Street Cleansing Enquiries Street Naming Sunday Opening Hours 9027 0428 9027 0230 9027 0650 9027 0650 Textphone 9027 0405 Tourism 9027 0426 Travellers’ community liaison 9032 0202 ext 3527 Belfast Castle Belfast Waterfront Cecil Ward Building Adelaide Exchange Adelaide Exchange (textphone) Consumer Advice Centre Malone House Smithfield Market St George’s Market Ulster Hall Visit Belfast Welcome Centre Zoo information line 9077 6925 9033 4400 9032 0202 9032 0202 9027 0405 9032 8260 9068 1246 9032 3248 9043 5704 9033 4400 9024 6609 9077 6277 Leisure and recreation centres Andersonstown Leisure Centre 9521 1048 Avoniel Leisure Centre 9521 1068 Ballysillan Leisure Centre 9521 3645 Belvoir Leisure Centre 9064 2174 Brook Activity Centre 9030 1848 Falls Leisure Centre 9521 3665 Grove Wellbeing Centre 9521 3685 Indoor Tennis Centre and Ozone Complex 9521 3705 Loughside Recreation Centre 9521 1000 Olympia Leisure Centre 9521 3725 Outdoor Pitch Hotline 9027 0677 Robinson Leisure Centre 9070 3948 Shankill Leisure Centre 9521 3745 Whiterock Leisure Centre 9521 3775 Some other services for which the council is not responsible Belfast Health and Social Care Trust 9056 5656 Department of the Environment (DOE) Water Pollution 0800 807060 Department for Regional Development (DRD) Roads Service Flooding incident line 9054 0540 0300 2000 100 Libraries NI 028 3752 0738 Northern Ireland Housing Executive General enquiries (8.30am-5pm) 03448 920 900 Housing Benefit enquiries (8.30am-5pm) 03448 920 902 Repairs 03448 920 901 Rate Collection Land & Property Services 0300 200 7801 Schools Belfast Education and Library Board 9056 4000 Council for Catholic Maintained Schools 9042 6972 w Waste Management Service Street Lighting (fault reporting) DRD 0800 032 8100 9025 3051 Weddings 9027 0274 Water Northern Ireland Water Customer Service Enquiries 08457 440088 www.belfastcity.gov.uk/atoz Leakline (water mains only) 08000 282011 u Ulster Hall 9033 4400 Contents 4 Linking up the city! 7 Tall ships are coming! 11 Future Belfast 14 Rates 18 Investment Programme 26 Celebrated citizen – Brian Irvine 27 Competition 28 A tropical memory Enjoy a fun family day out at our Spring Fair on Sat 12 to Sun 13 April at Barnett Demesne. 29 Festival round-up In this edition 30 Zoo Welcome to the spring edition of City Matters and a new era for Belfast City Council. 32 Green section 35 Consumer advice 36 Seniors’ section 38 What’s on 41 Members’ directory Belfast City Council Belfast City Hall, Belfast, BT1 5GS Tel: 9032 0202 Textphone: 9027 0405 We're committed to making sure that our services are available to all sections of the community. City Matters is available in Braille, DAISY, audio and large print. We will consider providing it in other formats if requested. Please call 9032 0202 ext 6253. City Matters is published by Belfast City Council and delivered to over 150,000 addresses in Belfast. Belfast City Council is not responsible for the content of advertisements or advertorial. This bumper edition gives lots of information on our plans for the city as we move forward as a brand new council (pages 11 to 13). And we’re delighted to announce another rates freeze for the third year in a row! Turn to pages 14 to 17 to find out what your rates pay for, how the rate bill is made up and how this will affect residents joining our council boundary. Our new public bike share scheme kicks off on page four and, with Belfast hosting the Tall Ships Races 2015, we’ve got inside information from the crew and details of this world-class event on page seven. Don’t miss our pullout section (pages 18 to 25), with gives details of how we’re continuing to invest in the city. Brian Irvine, Belfast’s first ever Music Laureate, is our Celebrated citizen on page 26 and catch up This magazine is printed on recycled paper. © Belfast City Council 2015. No article or photograph in this magazine may be reproduced without the consent of the Editor. on a fantastic festival round-up on page 29. Keep the kids entertained this spring with the opening of the Zoo’s new Adventurers’ learning centre (page 30) and a wide range of newly refurbished playgrounds (page 31). Our Green section (pages 32 to 33) explains how our recycling success has helped support hundreds of local jobs, and we keep you up to date on how to reuse your waste. We’ve got budgeting advice on page 35, along with information on the relocation of our Consumer Advice Centre. And find out how you can celebrate Silver Surfers’ Day in our Seniors’ section (pages 36 to 37). Our regular What’s on guide (pages 38 to 40) has the latest events that are happening across the city. And finally, check out our competition on page 27 for your chance to win £200 of Lidl vouchers! Have any comments or queries about City Matters? Call us on 9032 0202 ext 6253 or email [email protected] www.belfastcity.gov.uk CityMatters April - June 2015 3 What's new Funding boost for a creative and cultural Belfast We’ve been working with the Arts Council of Northern Ireland to launch three new bold and ambitious arts projects. Belfast Carnival Village Fusing dance, music, circus and carnival, BEAT Carnival will create a vibrant carnival village complete with miniature Belfast landmarks like Samson and Goliath. The Intercultural Tempest A Belfast re-imagining of one of Shakespeare’s best-loved plays, bringing together a professional and community cast to stage a spectacle with original music, pyrotechnics and even a touch of magic. Linenopolis Linking up the city! Belfast has joined the top cities around the world with the launch of our new public bike share scheme this spring.The Coca-Cola Zero Belfast Bikes will be live in April and ready to take you across the city quickly, easily and at a very low cost. Simply hire a bike, pedal to your destination and dock it again, what could be simpler? There are 300 public bicycles, located at 30 docking stations spanning the city centre area from the Odyssey to Central Station and Bradbury Place to York Street. Here’s how it works: To use the Coca-Cola Zero Belfast Bikes, you must register at www.belfastbikes.co.uk Belfast Buildings Trust will work with NI Opera and various community groups to create Belfast’s first chamber opera inspired by our unique industrial history. These projects are the latest additions to the Creative and Cultural Belfast family. Last year, we announced the first four projects: •the world’s first babyday on 27 September 2015; •Nine Nights, retelling centuries-old Hindu folklore, on 24 October 2015; •a new Draw Down the Walls public art commission; and •a celebration of the river Béal Feirste (Farset), finishing in a spectacular Solstice festival in 2016. Go to www.belfastcity.gov.uk/ creativebelfast to find out more. 4 CityMatters April - June 2015 Annual registration costs £20 for the year. Casual users can register for a three day membership for just £5. Once you’re a member, the first 30 minutes FIRST of each trip are free and small incremental MINS changes apply thereafter. 30 Charging stops when the bike is returned to any of the docking stations. Whether you’re meeting friends for lunch, dashing to a meeting, cycling from the bus or train to work or travelling to university or college, bike share is quick, affordable, easy – and a fun way to get around. Tips for safer cycling DO be aware of blind spots around large vehicles. DO watch out for other vehicles and pedestrians and show your intentions by giving clear hand signals. DO make yourself seen by wearing bright clothing in the day and reflective clothing or accessories at night. DO wear a helmet. DO leave extra space when cycling by parked cars. DO dismount and wheel the bike through pedestrian areas. DON'T cycle through red traffic lights (you may receive a fine!) DON'T cycle on the pavement or the wrong way up one-way streets (unless clearly marked for cyclists). DON'T use a mobile phone while cycling. DON'T ride a bike when under the influence of alcohol or drugs. DON'T cycle in the gutter - if the road is narrow, it may be safer to ride towards the middle of the lane to prevent dangerous overtaking. DON'T ride ‘hands free’. DON’T undertake vehicles if they are turning left. This Investment Programme project has been financed by the Department for Regional Development (DRD), with NSL operating the scheme, and NextBike providing the equipment. For more information go to www.belfastbikes.co.uk or call the helpline 03433 571551 You can also download the free Belfast Bikes app for iOS or Android for your smartphone. Only in Belfast As the days get longer and the weather improves, Visit Belfast heads outdoors. Belfast gears up for Easter rally Europe’s top rally drivers will be gearing up over a three day period this Easter weekend (Thursday 2 to Saturday 4 April) as we welcome the 2015 Circuit of Ireland Rally. 140 rally cars and a carnival atmosphere for all the family to enjoy. The Circuit will run across counties Antrim and Down on Friday 3 and Saturday 4 April. Belfast is a key partner and The winner will be crowned host of the international event, in Titanic Quarter after which last year attracted 74,000 finishing in Belfast on Saturday spectators and over 14 million evening. Titanic Quarter will viewers of televised coverage. also host the Rally HQ and Service Park, welcoming Why not come along and over 1,000 competitors and enjoy the special ceremonial team members. And you can start outside Belfast City Hall visit the Service Park free of on Thursday 2 April at 6pm? charge, meet the drivers and There’ll be a parade of up to see many of the rally cars! For more information on the 2015 Circuit of Ireland go to www.circuitofireland.net @CircuitIreland circuitofireland Fa F mi RE ly E ev en t “As the world’s only Titanic boat trip, our tour combines stories and unique views of Belfast’s port, the Titanic Quarter, visiting cruise liners and the city’s only seal colony for a truly memorable experience. We have three sailings a day and tickets are available online or in our shop.” Captain Derek Booker OBE, Titanic Boat Tour www.laganboatcompany.com “At Belfast’s Window on Wildlife project (WOW), you’ll be amazed how much wildlife there is just 10 minutes from the city centre. Hundreds of birds flock here at high tide and you can see them at incredibly close quarters from the visitor centre or hides. Whether you’re an avid birder, or just want to enjoy nature, you’ll be WOWed!” Judith Carville, Royal Society for the Protection of Birds NI www.rspb.org.uk “Come and share the fun and friendliness of the Belfast City Cycle Tour! Three hours of craic, conversational cycling with refreshments and sightseeing stops on our eco-friendly, super-safe and comfy City Cruiser bikes. We get to places other tours can't. Check out our Tripadvisor, Facebook and Twitter pages. We also hire cruiser, hybrid, touring and road bikes.” Gary Sloan, Manager, Belfast City Bike Tours www.belfastcitybiketours.com Malone House and Barnett Demesne “The best way to get to know a city is through its food. The Belfast Food Tour visits up to eight foodie destinations over a 3.5 hour period, including St George’s Market. The tour is for everyone, you just have to love good food, enjoy a stroll and have an appetite!” Caroline Wilson, Founder and Guide, Belfast Food Tour www.belfastfoodtour.com Entertainment Spring flower show Family fun Flowers, animals, plant and craft stalls, environmental activities and children’s entertainment. For information on what’s on, things to do and the latest events, call into the Visit Belfast Welcome Centre, opposite Belfast City Hall, on Donegall Square North or go to www.visit-belfast.com You can also get more details on Facebook and Twitter Saturday 18 and Sunday 19 April 2015 Free park and ride from the Mary Peters Track carpark. For more information visit our website. www.belfastcity.gov.uk/parks CityMatters April - June 2015 5 Proud To Be Part Of The Tall Ships Races 2015 welcomed by The Lidl Belfast Titanic Maritime Festival 4 Days, over 500,000 Visitors Continental Markets, International Food & Drink, Artisan Crafts And Vintage Markets. The Ultimate Speciality Market Experience Across 5 Sites www.marketplaceeurope.co.uk Tall Ships 2015 Crew craic Tall Ships Belfast have recruited 95 local crew trainees to take part in the first leg of the race, from Belfast to Ålesund in Norway. All of the trainees are from Northern Ireland and most are aged between 16 and 25. Host port sponsor, Lidl is also funding eight of its staff to take part in the trainee programme. Sea survival training is well underway and we spoke to a few of the trainees to find out how they're feeling and what they're hoping to gain from the experience. "I’m really looking forward to the challenge of both training and the voyage itself. I can’t wait to get to know my crew members and engage with crews from all over the world. I’m so excited to take part in this incredible adventure, representing Northern Ireland.” Tall ships are coming! Lau ra Stewar t Sail Training International’s annual flagship event, The Tall Ships Races comes to Belfast from 2 to 5 July, welcomed by the Lidl Belfast Titanic Maritime Festival. The festival timings are: • Thursday 2 July: 12 noon – 9pm • Friday 3 July: 12 noon – 9pm • Saturday 4 July: 10am – 10.30pm • Sunday 5 July: 10am – 4pm The vessels will dock along the harbour from Queen’s Quay, beside The Odyssey, to the Pollock Dock area where the first tall ships were hosted back in 1991. On the final day of the festival, the ships will form a magnificent flotilla as they head for the start line of the race along the north coast. There’s something for everyone at the four day event from fairgrounds, musical performances and street theatre to fireworks, continental markets and international bars.There'll also be an opportunity to board and explore some of the ships. "I'm excited at the prospect of learning new skills, embracing my fears and making great friends on this life changing opportunity and I'll savour every moment. I'm honoured to be an ambassador for Belfast and Sail Training International." Amanda Kirkpa trick To sign up for email updates, email your name and email address to [email protected] “When the opportunity to sail the high seas on board a tall ship came around I jumped at the chance. I'm going to volunteer for the things that I'd normally be pretty scared of, like climbing a mast whilst at sea in bad weather! Roll on summer 2015! I can't wait!” facebook/tallshipsbelfast twitter.com/tallships2015 For information on The Tall Ships Races call 9027 0533 or go to www.tallshipsbelfast.com Keith Fleming “Not many people can say they've helped win, or lose, a race to Norway on a tall ship. It's something that I can write on personal statements and university applications and I'm hoping that the skills I take away from the trip will help me in later life.” B en Finlay CityMatters April - June 2015 7 Spring into Easter Festival Put a spring in your dog’s step Spring is the perfect time to enjoy the great outdoors by going on long walks with your dog. So when you're out and about with your dog, please remember to be a responsible dog owner by following these tips: • Carry a plastic bag or 'poop scoop' with you. • Never let your dog onto the street on their own to foul. • Respect dog-free areas. • Make sure your dog has a licence. Failure to pick up your dog's mess or allowing your dog to stray could lead to an £80 fine. Free bags for cleaning up after your dog are available from cleansing services. Just email [email protected] or call 9032 0202 ext 5239. For more information contact our Dog Warden Service by calling 9027 0431, emailing [email protected] or go to www.belfastcity.gov.uk/dogwardens Come along to Belfast City Hall this Easter bank holiday on Saturday 4 to Tuesday 7 April, between 12 noon and 5pm. We’ve got a cracking good line up of free, family friendly entertainment in store, including: • arts and crafts activities, • storytelling, • drama, and • children’s workshops. For more information, call Visit Belfast Welcome Centre on 9024 6609 or go to www.belfastcity.gov.uk/easter A lot more allotments We’re making plans to improve Falls Park, with the help of the friends group, so that you'll have more fun ways to enjoy the park. We’ve already created a busy community garden and refurbished the children’s playground. And this year, the Public Health Agency funded an allotment site, offering 25 plots for local residents, community groups and schools in the area to grow their vegetables, fruit, herbs and flowers. If you’re interested in getting involved in one of the community allotments, then contact outdoor leisure on 9027 0611 or email [email protected] Your donations help to save lives, turn your pre-loved into re-loved and donate to your local Action Cancer store. Email: [email protected] Tel: 028 9080 3344 for large donations. 8 CityMatters April - June 2015 BOILER REPLACEMENT ALLOWANCE Available from March 2015 Why replace your old oil boiler? An inefficient old oil boiler can waste up to 40% of the fuel it burns.1 Modern ‘A’ Rated condensing boilers are over 90% efficient. 2 Over the last 5 years, home heating oil has been on average 20% more expensive than natural gas.3 Call 03454 55 55 55* phoenixnaturalgas.com Terms and conditions apply. Boiler Replacement Allowance is funded by the NI Executive. Level of grant available is dependent on total gross income of household and applies to boilers over 15 years old. 1. Source: Energy Saving Trust. 2. SEDBUK 2005. 3. Based on the average of all available PAYG tariffs for natural gas in the Greater Belfast area and the average price for 900 litres of oil in Northern Ireland as published by the Consumer Council for Northern Ireland between 16/02/10 and 19/02/15. *Calls to 0345 numbers are charged at the same rate as calls to standard landline numbers starting with 01 and 02. The cost will be the same if you are calling from a landline or mobile. If you have “free” minutes as part of your mobile phone tariff then calls to 0345 numbers should come out of that and there should be no additional charges on your bill. Make the smart move to better value Translink have launched Smartmoves; a new initiative to help you find the best value ticket for your journey. compared with cash fares). Or use DayLink smartcard (one, five, 10 days) for unlimited day travel in Belfast. There are great travel offers and promotions for both commuters and leisure customers and Translink are urging passengers to look for the best deal and start saving! Rail passengers can make additional savings by purchasing weekly and monthly tickets (with savings of between 19 and 28 per cent). Metro users should choose Smartlink and top up from five to 40 journeys or a Travelcard (save almost 40 per cent The Translink Smartmoves Team are visiting locations across Belfast to advise you on making the smart move to the best value ticket. Visit translink.co.uk/what-ticket/, call 9066 6630 or tweet @Translink_NI to find out which ticket is best for you! Download the free Journey Planner App from any Google or Apple device to plan ahead. The smart move for relaxing, catching up and saving. #smartmovers Want to get online, or know someone who would? We now have eight IT hubs offering free access to broadband. These are located at: •Dee Street Community Centre, •Duncairn Community Centre, •Hammer Community Centre, •Highfield Community Centre, •Horn Drive Community Centre, •Markets Community Centre, •Morton Community Centre, and •Woodvale Community Centre. Our partner organisations are also running four IT hubs at: •Carrick Hill Community Centre, •Shaftesbury Community Centre, •Frank Gillen Centre, and •Short Strand Community Centre. We’ll help you surf the net in a fun and sociable setting so that you can keep in touch with family and friends, use online services with confidence and find out what’s happening in your community and across the globe. And we’re also offering a variety of free short sessions on booking travel, using social media, email and accessing more services online. If you’re part of a charitable organisation and would like to run an IT course or programme, you can book the IT Hub facilities for free! Call into your local IT Hub, contact Roisin McKenna on 9027 0644 or email [email protected] And if you’re already online, keep updated on www.belfastcity.gov.uk/superconnectedcommunities Why contact Building Control? If you’re doing any work to your home or business you’ll need building control approval for most improvements and alterations. You can also contact our Building Control Service about: •dangerous structures; •entertainment, cinema, petroleum and street trading licensing; Contact us and we'll tell you if you need to make an •permits for amusement arcades; application and we'll check •property certificates if the work meets the for conveyancing; building regulations when •street naming and it's being carried out. building numbering; and You can find out •enforcement of about our planning energy performance responsibilities on certificates and display page 13. energy certificates. For more information call us on 9027 0650, email [email protected] or go to www.belfastcity.gov.uk/buildingcontrol translink.co.uk/smartmoves 10 CityMatters April - June 2015 You may also need planning permission for the work you’re going to do. So remember to contact our Planning Office for advice by phoning 0300 200 7830 or emailing [email protected] Future Belfast April 2015 marks a new era for Belfast. The opportunities that local government reform bring means that we'll be even better equipped to serve you, our ratepayers. transferring powers including: From April 2015 •our community planning role, and •our new planning powers (including the production of a local development plan). Set out a long term plan to improve social, economic and environmental wellbeing. We're now leading a community planning process which will help us and other public services (as well as key city partners and communities) work better together to build and deliver a shared plan for improving the wellbeing of everyone in Belfast. From April 2016 •additional urban regeneration, and •community development powers. Outline how all partner organisations will work to achieve these goals. Demonstrate the differences we’re making. We’ll continue to shape the development of our city through the combination of our new and This will ensure that investment and regeneration focuses on delivering real improvements for everyone who lives, works, studies, visits and invests in Belfast. To help make this happen, in line with our new community planning role, we’re developing a shared long-term plan for the city, known as the Belfast Agenda. The Belfast Agenda will: Identify key priorities and actions for the next four years for delivering this plan. We hope to publish a draft Belfast Agenda for consultation in the autumn. To help shape it we’re working with key partners and using research and evidence to help us identify where we might need to focus attention and make improvements. Residents’ survey results As part of preparing for the Belfast Agenda, we’ve also carried out a residents’ survey with over 1,500 people in the new Belfast council area, asking their opinions of life and their priorities for the city and improving services. 92 per cent are satisfied with Belfast as a place to live Top three economic priorities: 1Creating jobs 2Improving skills and employability 3Attracting investment 86 per cent are satisfied with their local area Top three social priorities: 1Improving safety, reducing crime and antisocial behaviour 2Improving community relations 3Improving people’s health and wellbeing Top three environmental priorities: 1Creating a cleaner and more attractive city 2Managing waste 3Energy efficiency and investment in renewable technology This evidence will help to shape the Belfast Agenda for the city. This spring, we’ll be talking to people across Belfast about where we should focus our efforts. Look out for more information on engagement events and our progress on building the Belfast Agenda at www.belfastcity.gov.uk/communityplanning CityMatters April - June 2015 11 Our new powers Belfast Planning Service From Wednesday 1 April 2015, we’re responsible for delivering planning functions in Belfast. This means that: • new applications for planning permission must be submitted to us for a decision; and • existing applications that haven't been decided will transfer to us to process. Where to find us Our new public office, open from Wednesday 1 April, is located at the Cecil Ward Building at 4 – 10 Linenhall Street, BT2 8BP (directly behind City Hall). It's open to the public fromCity 9.30am Hall to 4.30pm, Monday to Friday. How to apply for planning permission Step Go to www.belfastcity.gov.uk/planning and download an application form by clicking on the NI Planning Portal link, or pick up an application form at our public office on Linenhall Street. Step Submit your form, fee and supporting documentation in person, or by post, to our Belfast Planning Service at: Cecil Ward Building 4-10 Linenhall Street Belfast BT2 8BP Applications must be accompanied by the appropriate fee to be processed (For more detail on fees go to www.belfastcity.gov.uk/planning and click on the NI Planning Portal link). You can pay your fee with a cheque made payable to 'Belfast City Council', or by debit or credit card. For advice on an application, or to make an appointment to speak to an officer, call 0300 200 7830, email [email protected] or go to www.belfastcity.gov.uk/planning 12 CityMatters April - June 2015 Help for Belfast businesses Parking in the city From Wednesday 1 April, we’ll also take responsibility for 30 car parks that were previously owned and managed by the Department for Regional Development (DRD). We'll also create a new parking strategy for Belfast to help businesses and shoppers. Of our new 30 car parks, 13 are free to use and 17 charge for parking. Free to use car parks Charged car parks Dundela Crescent Glenburn Road Grampian Avenue Northumberland Street Parkgate Avenue Ravenscroft Avenue Sandown Road Shaws Bridge Stranmillis Road* Wandsworth Road Westminster Avenue (East) Westminster Avenue (North) Westminster Avenue (West) Whitla Street *previously owned by Belfast City Council. Ashdale Street Bankmore Street Charlotte Street Corporation Square Corporation Street Cromac Street Dunbar Street Exchange Street Frederick Street Hope Street North Kent Street Little Donegall Street Little Victoria Street Marlborough Avenue Smithfield Winetavern Street Station Street York Street Opening times and parking tariffs vary. Go to www.belfastcity.gov.uk/parking for more information, or see the on-site signage. We’re committed to offering help, support and advice to businesses. If your business has transferred to our new council boundary, you can avail of: Business development programmes We run a number of programmes to support start-up and existing businesses. www.belfastcity.gov.uk/businessprogrammes Safety and environmental advice We can help with risk assessments, fire safety, first aid and health and safety. www.belfastcity.gov.uk/healthandsafety Events and networking Our Belfast Entrepreneurs Network brings business people together through networking events and practical workshops. www.belfastcity.gov.uk/ben High speed broadband grants Paying parking fines The enforcement of parking fines won’t change. On-the-ground enforcement will continue to be provided by DRD’s contractor, NSL Services Group (NSL), which employs traffic attendants to patrol car parks and take action against vehicles that are parked illegally. DRD will also process all penalty charge notices and deal with all representations and appeals on our behalf. If you have a query about parking charge notices (parking tickets) call Transport NI’s parking enforcement unit in Coleraine on 0845 300 0613. You can contact us on 9027 0428 regarding queries about parking tariffs or car park conditions. Our Connection Vouchers Scheme offers businesses, charities and social enterprises the opportunity to apply for a grant worth up to £3,000 to cover the cost of high-speed broadband installation. www.belfastcity.gov.uk/connectionvouchers We also provide a number of regulatory services for the business community, including: • food safety inspections; • health and safety inspections; • pollution prevention and control; and • issuing licences and permits. Full details of all of our business help, support and services can be found at www.belfastcity.gov.uk/business CityMatters April - June 2015 13 Rates Understanding your rates update Our part of your rate bill is the district rates. This is 45 per cent of your overall bill and allows us to provide our services. The remaining 55 per cent is the regional rate, which is set and collected by central government. With this being the first year of the new council, we’re aware that the impact of our zero per cent district rates increase will be different for everyone, depending on whether you’re an existing or transferring ratepayer. District rate frozen for third year in a row We’re entering a unique time in the city – 2015 to 2016 will involve great change, expansion and opportunity. And it’s also the first time in our 42 year history that we’ve agreed a zero percent increase on the district rate for the third year in a row! The significance of this freeze is clear when we look at it alongside the unique changes that we face as a result of local government reform, which have come about during a time of funding cuts from central government. As we transform into the new Belfast City Council, taking on additional powers and serving a larger city area, our commitment to continual investment, service improvement and value for money remains at the forefront of everything we do. The freeze has been achieved at the same time as the continued delivery of our Investment Programme for the city. This means that we’ll support job 14 CityMatters April - June 2015 creation and economic development, while continuing to provide value for money services - at no extra cost to you. Another key component that has allowed us to achieve this zero percent increase is our ongoing efficiency programme. In the past year, we’ve made £2 million of efficiency savings, bringing our total savings to £20 million since 2006. As we move into a new era for Belfast, our commitment to our priorities of investment, service improvement and efficiency will not diminish. We’ll continue to strive to better our record in all of these areas in every part of our new city. On pages 16 and 17, we outline what your rates actually pay for, how your bill is calculated and how to get help with your rates. Pages 18 to 25 give an overview of what we’ve achieved so far and what we’re doing next. Existing Belfast City Council domestic ratepayers The Northern Ireland Executive has decided on a 1.4 per cent increase in the regional rate. This means that the overall effect on these ratepayers will be 0.78 per cent. For domestic rate payers, this means that the average weekly increase will be: • 9p per week, or £4.83 per year for a terrace house; • 14p per week, or £7.38 per year for a three bedroom semi detached house; and • 32p per week, or £16.40 per year for a four bedroom detached house. Transferring ratepayers (domestic and non-domestic) The Department for Finance and Personnel (on behalf of the NI Assembly) has put in place a four year district rates convergence scheme providing up to £30 million of support to help domestic and non domestic ratepayers throughout Northern Ireland. It'll apply to anyone who would be adversely affected by local government reorganisation. Broadly speaking, it's worked out on the basis of the differences in rate levels that have developed over the years between the various councils. The discount will be automatically applied to the bill of anyone moving to Belfast in April and will appear as below: The following levels of discount will be applied over the four years: Period Year one 2015 to 2016 Year two 2016 to 2017 Year three 2017 to 2018 Year four 2018 to 2019 It's of particular interest to the 23,000 householders and businesses that are transferring into the new Belfast council area from Castlereagh, North Down and Lisburn. The discount will be automatically applied to rates bills in order to avoid sudden increases, as a result of the change in boundaries. Discount on district rate increase 80 per cent discount 60 per cent discount 40 per cent discount 20 per cent discount Domestic ratepayer example Here’s an example for a home valued at £115,000 (the average value of a domestic property in Belfast) transferring to Belfast in April 2015. The discount to the district rate, based on 2014 to 2015 district rates, would be applied as follows: Transferring District rates area bill before relief (£) Lisburn 355.81 Castlereagh 355.81 North Down 355.81 District rate relief (£) 35.88 80.50 9.66 District rate (£) 319.93 275.31 346.15 Regional rate (£) 464.79 464.79 464.79 Total rate bill for 2015-2016 (£) 784.72 740.10 810.94 Total increase from 2014-2015 (£) 19.42 31.49 16.43 Commercial ratepayer example Here’s an example for non-domestic premises with a £12,728 net annual value (NAV) transferring to Belfast in April 2015. Service’s non-domestic revaluation (see below for more information). This example doesn’t include other rates relief, which may apply to non-domestic properties and any effect of the Land and Property Transferring District rates area bill before relief (£) Lisburn 3,243.32 Castlereagh 3,243.32 District rate relief (£) 629.57 871.86 The discounted district rate, based on 2014 to 2015 district rates, would be applied as follows: District rate (£) 2,613.76 2,371.47 All non-domestic properties Rates will also change for all non-domestic proper ties throughout Nor thern Ireland. This is due to Land and Proper ty Service’s rates revaluation exercise, which has reassessed the rateable value of all non-domestic proper ties. This means that some business rate bills will go down, some will go up and many could stay the same. The revaluation is separate to our rates setting process and more information is available on the Reval website at www.reval2015ni.gov.uk or by contacting LPS on 0300 200 7801 Regional rate (£) Total rate bill for 2015-2016 (£) 4,055.13 6,668.88 4,055.13 6,426.59 Total increase from 20142015 (£) 77.05 124.46 You can find more information on rates in Belfast at: www.belfastcity.gov.uk/rates www.nidirect.gov.uk www.nibusinessinfo.co.uk CityMatters April - June 2015 15 What do my rates pay for? Last year your rates helped us to meet and exceed many of our targets and improve our services. Here are just a few examples. Attracting over 250,000 visits to Belfast Zoo, nearly 210,000 visitors to Belfast Castle and Malone House, 389,000 people to Belfast Waterfront and The Ulster Hall, 600,000 visitors to the award-winning St George's Market and almost 64,000 visits to the City Hall. Signing up 2,650 patients to the Healthwise (physical activity referral scheme). Providing leisure facilities for over 170,000 users and almost 7,200 members at our 10 leisure centres. Achieving a total of 14 green flag accreditations for our parks and open spaces. These are located within a 1km radius of almost 80 per cent of residents. Entertaining over 230,000 people at our parks and leisure events and programmes. Increasing the household recycling rate to 42 per cent in 2014. Supporting 104 sports clubs with £163,000 Support for Sport funding. Registering over 3,100 children on our leisure centre holiday schemes and 1,360 at community centre play schemes. Welcoming almost 544,000 visits to our 22 community centres. Supporting 155 coaches and volunteers through our coach education training programme. Distributing £2.85 million of grant aid to 553 local community groups. Recycling more than 50,000 tonnes of waste. 16 CityMatters April - June 2015 Attracting nearly 140,000 visitors to our website every month. Welcoming over 600,000 visits to our four recycling centres and two civic amenity sites. Issuing over 3,193 Fixed Penalty Notices for littering and dog offences. Organising 120 community clean-ups. Cleaning over 3,900 streets per week (379,574km per year). Emptying almost eight million wheelie bins and carrying out 43,388 bulky waste collections. Carrying out almost 19,000 inspections (including health and safety, housing, food safety, entertainment and smoke free). Providing advice to over 2,400 consumers, resulting in over £130,000 going back into the consumer pocket. Delivering 1,738 free home safety checks. Delivering community safety services, such as on-street alcohol enforcement and PCSP led small grants. Installation of 241 alleygates, and the adoption of six alleygates from the Department of Justice, to reduce antisocial behaviour. Dealing with 222 dangerous buildings and improving the look of over 50 dilapidated buildings. Working with 55 groups to provide activities for young people at interface areas to reduce conflict and tension. Issuing 362 entertainment licences. Awarding almost £400,000 in Good Relations Grants to help communities promote better relationships. Supporting 3,412 companies and entrepreneurs through our business programmes. Promoting and helping coordinate the Belfast City Marathon and Half Marathon which attracted around 88,000 people. Organising 11 large scale events, attracting around 241,000 people and benefiting the local economy by approximately £7.7 million. Continuing to promote Belfast as a tourist destination, consistently attracting over 7 million visitors, with around one in four overnight visitors to NI choosing to stay here. Investing £600,000 under our Renewing the Routes Programme, improving the appearance of 140 commercial units and enabling 23 environmental improvements and heritage projects. Developing schemes to help residents deal with fuel poverty such as our Be Warm scheme, which has sold £1.3 million in oil stamps since it launched in 2008. Awarding £2.29 million through 122 grants to culture and arts organisations. Providing public toilets at 14 sites across the city. Securing £11,000 per year in electricity savings for the lighting of City Hall. Responding to 3,021 night time noise services requests Rates Where we get our money from We get our money from these key areas: Help with your rates Land and Property Services (LPS) is responsible for sending out your rate bill, collecting your payment, providing help with paying your bill and pursuing court action for unpaid rates. If you've difficulty paying your rates, contact LPS immediately on 0300 200 7801. They'll review your circumstances and may be able to discuss alternative payment arrangements with you. District Rate Subsidy District rate (from householders and businesses) Fees and charges (Money received for services like waste disposal and building control) Due to the creation of 11 new councils on 1 April 2015, a District Rate Subsidy has been introduced for a four year period for ratepayers most affected by significant rises in their rates bill. £143.12 m You don’t have to apply for the District Rate Subsidy. If you're eligible for the Rate Subsidy, the reduction will automatically be applied to the increased amount of the district rate and will be shown on page two of your rate bill as a District Rate Subsidy, underneath the actual district rate.The amount of District Rate Subsidy awarded will be shown in the Exemptions/Reliefs/Allowances section. £20.76 m For more information on the District Rate Subsidy visit www.nidirect.gov.uk/drc example from Europe Grants (For £10.52 m and central government) Other (For example rents and licences) Reliefs and allowances £17.77 m A range of other reliefs and allowances are available for domestic ratepayers including: • pensioners living alone, • people with a disability, • people on a low income, and • people claiming Housing Benefit. Total planned spend 2015 - 2016 £192.17 m How your rate bill is made up The district rate currently accounts for 45% The regional rate currently accounts for 55% The district rate The district rate is set by your local council. This is used for the council services and facilities that we provide, including those listed on page 16 in the ‘What do my rates pay for?’ section. The regional rate The regional rate is set by the NI Executive. This is used to fund public services delivered by the NI Executive like education, health, housing and roads. How your rate bill is calculated Domestic rates are calculated as follows: *Rateable capital value of your property x (regional rate + district rate = rates payable *The rateable capital value is based on the assessment of your property’s value on the open market on 1 January 2005. For more information call 0300 200 7801 or go to www.nidirect.gov.uk/rates Early payment discount If LPS receives one full payment by the discount date on your bill, you may qualify for an early payment discount of four per cent. Discount relates to domestic properties only. Remember always allow five working days for any payment to reach your rate account. Spreading the cost If you set up a direct debit, you can spread the cost of your rate bill over 10 months. Call 0300 200 7801, Text Relay 18001 0300 200 7801 or download a direct debit application form at www.nidirect.gov.uk/rates Further information For queries about your rate bill go to www.nidirect.gov.uk/rates or contact LPS: Call the helpline: 0300 200 7801 (calls charged at local rate). In person: LPS Belfast Customer Information Centre, Lanyon Plaza, 7 Lanyon Place, Townparks, Belfast, BT1 3LP. For more information about district rates contact our Financial Services Section on 9027 0300 or go to www.belfastcity.gov.uk/rates CityMatters April - June 2015 17 Investment Programme update Proposed impression of Innovation Centre at Forthriver Business Park. Continuing to invest in our... city people communities economy future As well as providing the essential services paid for by your rates, we’re leading the way in building a better Belfast. least £330 million on capital works over the next eight years. Among these are major regeneration schemes with the The Belfast Agenda (page 11) will explain potential to deliver jobs and other more about how we’ll work with others opportunities. Examples include a world class conference facility at to do this, but our own Investment Belfast Waterfront, an Innovation Programme has already provided a strong foundation for our enhanced role. Centre at Forthriver Business Park and a new state-of-the-art This ambitious programme – backed leisure complex at Olympia (pages by all political parties after the 20-22) - the first venue to be economic downturn – has made a real transformed under exciting plans difference to every corner of the city to modernise our leisure centres. in the last three years. It also reflects the priorities highlighted by you in our latest residents' survey. Over £120 million of projects are either underway or completed. More are still to come and, altogether, we'll spend at 18 CityMatters April - June 2015 £393 million Current value of our Investment Programme Almost £100 million has been raised from other sources towards projects – double our original target of £50 million. And we'll continue to ensure our commitments reflect other exciting developments planned for Belfast, like the University of Ulster expansion, a rapid transit system and a new city centre transport hub. We’ve more than trebled our targets for delivering job opportunities, and have supported people into employment and training through our capital projects and other initiatives (page 23). Over £330 million What we’ll spend on capital projects by 2023 Small and medium sized businesses still make up most of our economy, so we’ve increased our support to help them grow. And Belfast already punches above its weight when it comes to international events – hot on the (w) heels of Giro d’Italia, the tall ships will sail into town in July for four days of maritime fun. Our future plans will look closely at what’s needed to build strong communities, and how we can best use our new community planning powers to do this. But much of our work is already focused on improving quality of life, creating shared space and helping people feel safe and involved (page 25), so these priorities will still be at the heart of everything we do. Within our Investment Programme, we also gave a commitment to keep rates down and reduce our costs by £20 million, without affecting frontline services. We’re proud to say we’ve met these promises, so our investment is still at no additional cost to you. And we’ll continue to strike the balance between providing good value for money and working with others to invest in our city. A bigger council will bring new challenges, but we're ready for the next exciting chapter. £20 million Efficiency savings made within the council since 2006 CityMatters April - June 2015 19 Investment Programme update Physical investment New era for Belfast Waterfront Belfast is set to be the next big thing in conferences, thanks to a £29.5 million investment in Belfast Waterfront. We’re working closely with Tourism NI to promote these bigger, better facilities around the world. They’ve provided £4 million towards the extension, together with £14.5 million from the European Regional Development Fund. Interest in Northern Ireland’s only purpose-built conference centre, which opens in spring 2016, is already high, with bookings worth almost £50 million already secured. This economic boost will focus on our growing tourism and hospitality sectors to create jobs, training opportunities and other benefits. During construction, we’ll also carry out upgrade works to the existing Belfast Waterfront building, which remains open for entertainment and other events. Call 9033 4400 for more information. Innovation Centre at Forthriver The European Regional Development Fund and Invest Northern Ireland have awarded us £6.15 million to build an Innovation Centre on the former Mackies site, off Springfield Road. We'll provide the remaining finance to turn part of this derelict site into a new space for business start-ups specialising in innovation. It will include: •high quality workspace; •strong telecoms infrastructure; •meeting rooms; and •shared areas for new and existing firms to team up and develop their cutting edge ideas. Bike share scheme Residents, students and commuters are all getting on their bikes – Belfast bikes, that is! Belfast’s first bike share scheme is up and running – page 4 explains where to find the bikes and how to use them safely. This cheaper, greener way of travelling will appeal to visitors too, and provide a healthier, more affordable way to explore all parts of our city. 20 CityMatters April - June 2015 European Union European Regional Development Fund Investing in your future This project is part-funded by the European Regional Development Fund, under the European Sustainable Competitiveness Programme for Northern Ireland, and administered by Tourism NI. Tourism NI is the trading name of the Northern Ireland Tourist Board. £120 million Value of projects completed or underway across Belfast North Foreshore Work starts this spring, with doors opening in 2016. In time, the centre will create jobs and be a catalyst for developing the wider site. Call 9027 0491 or visit www.belfastcity.gov.uk/innovation for more information. European Union European Regional Development Fund Investing in your future This project is part-funded by Invest Northern Ireland and the European Regional Development Fund, under the European Sustainable Competitiveness Programme for Northern Ireland. We look forward to seeing more conference delegates when the work at Belfast Waterfront is complete. In our experience, people who discover Belfast’s warm welcome on a business trip often return again for a longer leisure visit. Roger and Olive Nicholson, owners of Ravenhill House guest accommodation We're also moving ahead with exciting plans to turn part of the North Foreshore into the Giant’s Park Environmental Resource Park. Our plan is to develop the infrastructure needed to attract companies specialising in sustainable development and environmental technology. This will allow us to market Belfast as a leading destination for green businesses and create opportunities for young people in the renewable and cleantech sectors. Call 9032 0202 ext 3441 or go to www.belfastcity.gov.uk/ northforeshore to find out more. Belfast is really buzzing, with great events, more tourists and new developments, like the extension of Belfast Waterfront. This is good news for me, as I hope to get a job in the hospitality and tourism industry when I graduate. Ciara Mulvenna, Belfast Metropolitan College student Connswater Community Greenway A fresh look for leisure centres Building work is well underway to create the new Olympia Leisure Centre at the National Football Stadium at Windsor Park. And we’re continuing to engage with local stakeholders to develop the site options for Andersonstown Leisure Centre. The new Olympia Leisure Centre is expected to open in 2016 with two swimming pools, a luxury spa and community space for a range of activities. Visit the website to watch our virtual flythrough of the new Olympia facility and see how the wider site will look including the new boulevard, pitch and playspace. We’re working with councillors to agree the financial priorities for phases two and three of the Leisure Transformation Programme, which will include developing leisure facilities in areas that have joined our new council boundary. For more information go to www.belfastcity.gov.uk/ transformingleisure £105 million What we’ll spend to transform and modernise our leisure centres Girdwood Hub Our leisure partner GLL will operate the hub under the Better brand, but we’ll still own the building and work with others to support other developments on the wider site. Listen to his music and discover the greenway on an interactive walking trail through Van’s east Belfast. Copies are available from the Visit Belfast Welcome Centre (8-10 Donegall Square West) or download from www.connswatergreenway.co.uk/trails Call 0800 0838 160 for details of all planned construction or go to www.connswatergreenway.co.uk for the latest updates. * This project has been developed by the East Belfast Partnership and is being delivered with us. It is funded by the Big Lottery Fund, the council, the Department for Social Development and the Department of Agriculture and Rural Development. Local teams will soon enjoy longer playing hours and better changing facilities with £15.1 million of improvements to our pitches. Go to www.belfastcity.gov.uk/ girdwood for the latest updates. We are looking forward to the Girdwood Hub becoming a peace and reconciliation centre for our communities, and bringing opportunities for new employment. Once open, it will be amazing to see everyone working together to use and eventually manage the Hub. Manus Maguire, Cliftonville Community Regeneration Forum, and Janice Beggs, Lower Oldpark Community Association This project is funded by the European Union’s PEACE III Programme, managed by the Special EU Programmes Body. It’s home to the Hollow – made famous in Van Morrison’s Brown Eyed Girl. Sports pitches Leisure, educational and community facilities will come together under one roof this summer, when the Girdwood Hub in north Belfast opens its doors. Community input has been central to the hub, which will include Belfast Met classes and dedicated shared space for young people - a first for this area. Work begins at Elmgrove this spring – the latest site to be improved through this massive £40 million regeneration.* Page 31 has more about this work, due to be completed by mid 2016. It follows upgrades already made to our existing facilities at Hammer Complex, Marrowbone Millennium Park and Suffolk Playing Fields. Games areas and playgrounds Look out for refurbished games areas at Dr Pitt Memorial Park, Springhill Park, Canmore Street, Stewart Street and North Queen Street - perfect for a kickabout or other casual sports. We're also continuing to progress plans for a number of new spaces. And many of our playgrounds are getting a makeover too – go to page 31 to read more. CityMatters April - June 2015 21 Almost £100 million Digital Belfast Over 100 of our visitor attractions and community buildings now offer free Wi-Fi. Switch onto BelfastWiFi at our leisure centres, sports pavilions, community centres or main public venues, like City Hall and St George’s Market. The next step will be free wireless access in outdoor areas across the city centre. This means installing more data cells to offer faster connections at key Local Investment Fund Over 60 smaller projects have benefited from our £5 million pledge to support community improvement schemes.They include: •training, sports and tourism facilities; •new outdoor spaces; and •essential repairs to community buildings. We’ve developed strong relationships with communities through these projects, and councillors are now looking at how to build upon this type of partnership working in the future. Go to www.belfastcity.gov.uk/ investment to read about projects in your area. Thanks to the Local Investment Fund and the help of local politicians, Sarsfield’s GAC is able to turn a dark derelict space into a fun, bright new development for club members and the whole community to enjoy.* * For more information, email [email protected] Déaglán Coleman, Secretary of Sarsfield’s GAC Development Committee Funding levered in from others to deliver capital projects zones and locations - great news for citizens, visitors and businesses! Other schemes underway include: This work is part of a £16.7 million investment in our digital infrastructure and will be completed by mid 2016. It's supported by us, together with the Department for Culture, Media and Sport. improvements to drainage and access at Drumglass Park; Go to www.belfastcity.gov.uk/ belfastwifi to find your nearest BelfastWiFi venue. finishing touches to develop Half Moon Lake as an educational space; Investment in new areas Councillors are also looking at what’s needed in new parts of Belfast. Work planned so far includes: •new playgrounds at Brooke, Mount Eagles, Poleglass and Areema Drive, and an upgrade to Roddens Crescent; • refurbishment of Twinbrook Wildlife Park; •repairs to Lisburn Bridges; and •the development of Sally Gardens sports zone. Look out for updates in future editions of City Matters. Tropical Ravine The restoration of the Tropical Ravine in Botanic Gardens will offer something new for visitors to enjoy. Work begins this summer and the unique plant species will be back on display, together with some exciting new features, by late 2016. Go to page 28 to find out how to share your memories of the Tropical Ravine. extra burial space at Roselawn Cemetery; preparations for new boxingthemed public art; and ongoing maintenance, including buildings which have moved from Lisburn and Castlereagh. And we’ve already worked with others to create and develop many other facilities. These include: new Visit Belfast Welcome Centre; Adventurers’ Learning Centre at Belfast Zoo; redevelopment of Mary Peters Athletics Track; mountain bike trails at Barnett Demesne; and refurbishment of Dunville and Woodvale Parks. Go to www.belfastcity.gov.uk/investment for details of all projects completed and underway so far. CityMatters April - June 2015 22 Investment Programme update Jobs Help to Achieve We've helped over 800 young people aged 16 - 25 into further education, training or employment through our Achieve Bursary Fund. Training and employment We’ve provided over 700 job opportunities since 2012 – more than trebling our original target of 200. This includes permanent and temporary roles, apprenticeships, paid internships and ring-fenced jobs for the long term unemployed. Many more have taken their first or next step on the careers ladder with us, with 672 work placements for students, graduates and those with a disability. 712 job opportunities delivered within the council This included 140 students from Belfast Met, taking courses in IT, multimedia, renewable energies, tourism and other key growth areas for our economy. Another 663 young people received help with fees, childcare costs and other potential barriers, through the Prince’s Trust Development Awards, with 97 per cent of them moving onto further work or study as a result. Go to www.belfastcity.gov.uk/achieve to read how Achieve has helped young people throughout Belfast. 9,400 construction jobs created during the Investment Programme* Skills to succeed Community benefits We also work closely with employability partners to enable people to develop the skills needed for employment. The major projects we've planned for, or are already underway, in Belfast will create 9,400 construction jobs.* 5,220 participants have gained valuable skills through Learn to Earn and other targeted schemes, with over 670 finding work as a result. An employability and skills strategy is now being developed for the city. It will look at how major employers, including us, can work with the community and voluntary sectors to help as many people as possible into the labour market. And all our physical contracts are now screened to see if they could include additional opportunities, like apprenticeships, training, environmental benefits or setting aside a facility for community use. Social clauses have already been used at Girdwood Hub and Connswater Community Greenway, and our website will be updated with future opportunities as they become available. * Based on figures supplied by the Construction Employers' Federation (over the lifetime of the Investment Programme) The HARTE programme offered training in a range of hospitality and customer service skills, not available through other schemes. I gained seven new qualifications and got a new job as a waitress immediately afterwards. I’m studying for a Foundation Degree in Sustainable Construction and my work placement as an assistant site engineer has given me a real feel for the engineering and managerial side of this industry – I’m loving every minute of it. Caroline Cushenan, former Hospitality and Retail Training for Employment (HARTE) participant John Joe McCann, work placement student at Girdwood Hub 23 CityMatters April - June 2015 Economy Backing businesses Continued growth of small and medium sized firms is vital to our economic success. They’re essential to our own work too – 83p of every £1 we pay out is spent or re-spent within Belfast. We offer lots of free events and programmes for businesses and entrepreneurs. These cover everything from networking and marketing to helping companies bid for contracts – page 12 has more on how we can help your business get ahead. 83p of every £1 we pay out is spent or re-spent within our economy Broadband boost Over 500 small and medium enterprises are making the most of faster broadband, through our Super Connected Belfast Voucher Scheme and Business Growth Initiative. They've received up to £3,000 towards the costs of high-speed access, as well as the chance to enjoy free one-to-one mentoring and specialist masterclasses on making the most of their super fast connection. The voucher scheme, part funded by the Department for Culture, Media and Sport and us, is open to local businesses and social enterprises. On a world stage Almost 9.5 million people visit Belfast each year. We want to increase this further by marketing our city internationally through more major events, trade missions and tourism and cultural initiatives. Many of our capital projects could bring in new investors too, transforming Northern Ireland into a leading destination for business tourism, sustainable technologies and other new sectors. So we’ll continue to work with others to develop our economic infrastructure and promote Belfast as a great place to live, work, visit and invest. Supplier opportunities Investment in our infrastructure is also creating new business for those in the wider supply chain. We’ve already held information sessions to highlight opportunities arising from Belfast Waterfront, Olympia Leisure Centre and other major schemes. Get details of events by signing up to our Belfast Business Information Newsletter - email your name, business name, address and postcode to [email protected] or call 9027 0229. Over £1 million provided to upgrade businesses to faster broadband Call 0800 587 695 or visit www.belfastcity.gov.uk/ connectionvouchers for more information. The Super Connected Cities Business Growth Initiative is part-funded by Invest Northern Ireland and the European Regional Development Fund, under the European Sustainable Competitiveness Programme for Northern Ireland. European Union European Regional Development Fund Investing in your future The benefits of upgrading our broadband connection have been tremendous. All our data is now in the cloud, and sharing it with our team in Scotland is much faster as a result. Connor Aston, Managing Director, NotBoxes NI Ltd and Belfast Connection Voucher Scheme recipient 24 CityMatters April - June 2015 Meet the Buyer’ events give suppliers like us the chance to engage directly with major contractors. We now have a growing sub-contractor relationship with a major construction firm, which is helping to grow our business. Alan Stringer, Head of Group Technical Development, Precision Group, and subcontractor for Windsor Park and Olympia Leisure Centre projects People Get active, get involved Belfast has high levels of health inequality, segregation and poverty, and we're continuing to find new ways to address these issues. Free outdoor gyms are an affordable way to get fit, or grow your own at our 13 community gardens and six allotments. We also support healthier lifestyles with try-it events, coaching schemes and other activities, together with our leisure partner GLL, under the Better brand. Safer streets Our latest residents' survey highlights the need to improve safety and reduce antisocial behaviour. We’re tackling this, with another 241 alleygates now in place across the city. So far, these gates have secured over 9,500 properties and helped cut crime, and fear of crime. They’ve had a positive impact on the environment too, by discouraging fly-tipping, dog fouling and littering. Call 9027 0428 for more information. Over £10 million of projects to build a peaceful and inclusive city It’s hard to explain what it’s like to be here at night, knowing no-one is outside at the back. For us older people, peace of mind is everything and our new alleygates have helped to achieve that. Resident, Windsor area Later this year, we’ll apply for monies from the EU’s PEACE IV Programme to continue promoting positive relations between communities, especially young people. Addressing local issues Our new powers, including community planning, will help us work with local communities and partners to deal with local issues and target services where they’re needed most. We’re already working in the Lower Falls and Divis areas of west Belfast and the Diamond area of east Belfast. And we're taking a communityled approach to tackle issues like unemployment and antisocial behaviour. Feedback from residents shows this is making a difference. £5 million to community regeneration schemes through our Local Investment Fund New look for main roads Castlereagh and Lisburn Roads are getting a makeover through our Renewing the Routes scheme. We’ve teamed up with business owners, community groups and other agencies to improve the appearance of commercial properties and green spaces along these busy routes. Next up will be York and Shankill Roads, where work will start this summer. Over £75 million has been invested since 2004 in this scheme, revitalizing almost 800 shop units and delivering 135 arts, heritage and environmental projects. Help and advice Free, confidential advice on benefits, housing, debt and other issues is now available from over 20 centres. We give £860,000 towards this provision, and also fund the Belfast Citywide Tribunal Service. It provides help if you want to appeal Social Security Agency decisions on benefits. Call 9032 0202 (extension 3592), or visit www.belfastcity.gov.uk/advice to find your nearest advice provider. I’m so pleased with the friendly help and knowledgeable representation from my local advice provider, Ballysillan Community Forum, and the tribunal service. I could never have made a successful appeal by myself. Trevor Spring, Belfast Citywide Tribunal Service user CityMatters April - June 2015 25 Celebrated citizen Brian Irvine – Belfast’s first ever Music Laureate Belfast born composer, Brian Irvine, is NI’s music man of the moment and the city’s first ever Music Laureate. Brian’s artistic career spans decades and has resulted in collaborations, commissions, prizes and a portfolio that most composers could only dream of. And his influences range from punk to classical, and even skateboarding. “I’ll be the first to admit I’ve an almost obsessive love of music creation! So my work includes operas, orchestral works, installations, film, theatre and dance scores, as well as ensemble, solo and chamber works.” Brian's signature style is hard to define, but the energy and quality of his collaborative work means that his music is in demand in concert halls and theatres internationally. His awards include the British Composers Award for Opera, the MCPS Joyce Dixey Composition Prize, the BBC Radio 3 Jazz Award and the 2011 Allianz Arts Award for ‘Best use of music in the community’ to name but a few! John McIlduff. In fact, Dumbworld’s short animated film opera, Peter Lilly and the Nose, won the 2015 Audience Favourite Award at the Capital Irish Film Festival in Washington, USA! "We exist in a world of sound - we use sound to communicate every day of our lives so making music is not something we opt into, it’s something we can’t opt out of. So whether you’re a professional musician, amateur, office worker, young or old - getting involved in making music and sound is simply something that can change you and make you feel very alive." His most ambitious commission to date, ‘NEST’, involved over 3,000 people in the largest ever public art performance in NI in the lead up to the London 2012 Olympics. One of his current collaborations, ‘Bluebottle’ will be performed at the Ulster Hall on 15 April. Brian explains, “Bluebottle tells a beautiful tale of a young girl and the chaos she creates as she tries to get her father singing again. We’ve teamed up with the Ulster Orchestra, a live animator and 400 singing school children from all over Northern Ireland, so I think it’s going to be pretty special!” He’s also working on ‘No Comply’ - a music performance project bringing together young Belfast based musicians and singers from various musical backgrounds to form one unique “orchestra” who will work with skateboarders and BMXers from T13, Titanic Quarter to create a unique performance. Brian and his 12 piece band have toured throughout the USA, Russia and Europe, appearing at some of the world’s leading music festivals and venues. Brian’s work with Red Note Ensemble composer Jennifer Walshe ‘13 Vices’ is also on tour in the UK and Ireland this April. He’s been fortunate enough to have worked with a wide range of artists including the late, great poet Seamus Heaney, UK pianist Joanna MacGregor and Belfast’s own David Holmes. Brian also works with his ‘Dumbworld’ Co Artistic Director, the award winning film maker and director For more information on No Comply, 13 Vices and Brian's other projects go to www.brianirvine.co.uk or www.dumbworld.co.uk Programme of musical events 2015 Pick up a copy from your local park, tourist information centre, community or leisure centre. www.belfastcity.gov.uk/parks 26 7148 Music in the park CM strip.indd 1 CityMatters April - June 2015 26/02/2015 15:51 Competition Snap up a share of £1,000 Cameras aren’t just for taking ‘selfies’. Why not take a snap of one of our beautiful parks and have the chance of winning a share of £1,000? Our annual competition is judged by professional photographers and challenges people of all ages to capture their favourite views of our parks. as part of local government reform, including Jubilee Park and Tullycarnet Park. Prizes will also be awarded for best photos submitted by under 16 year olds. The closing date for entries is Friday 15 May at 4pm. So it’s time to zoom around our parks and get snapping! This year, we’ve introduced three new categories: -active parks, -park landscapes, and -art in the park. The award-winning photos will be displayed at our Rose Week event at Sir Thomas and Lady Dixon Park in July. And, we’ll also be welcoming entries from parks that are joining our council boundary The £1,000 prize money is sponsored by John McQuillan (Contracts) Ltd. For more information call 9091 8768 or go to www.belfastcity.gov.uk/parkphotocompetition 7144 CM 1/4 pg bridal giftwrapped (o).indd 1 Win £200 of Lidl vouchers! The Tall Ships Races will be here from 2 to 5 July welcomed by the Lidl Belfast Titanic Maritime Festival. As proud host sponsor of Belfast’s biggest event, Lidl Northern Ireland is giving away a £200 voucher to one lucky City Matters reader! With an array of top quality products across 38 stores in Northern Ireland, you’ll be spoilt for choice when it comes to spending this prize! Lidl is truly on board for this year’s tall ship adventure. The fun-loving company is sending eight employees on the voyage from Belfast to Ålesund and promoting its partnership with this exciting event at every opportunity! To win this £200 Lidl shopping voucher, simply answer the following question: Q. How many Lidl employees are going on the first voyage of The Tall Ships Races 2015? (A) Four (B) Six (C) Eight Name Address Tel Terms and conditions Only one entry per household. No Belfast City Council or Lidl employees may enter and you must live within the Belfast City Council electoral area. Enter by Friday 12 June 2015. Full terms and conditions available on request. Return to freepost address overleaf. Belfast City Council complies with the Data Protection Act 1998.The personal information you provide on the entry form will only be used to respond to you about this competition. CityMatters April - June 2015 13/02/2015 14:55 27 Feedback Your views We hope you've enjoyed reading City Matters and welcome your comments. Please spare a minute or two to let us know what you thought about this issue: Please tell us what type of stories and features you would like to see in future issues of City Matters: A tropical memory the bustling, lively streets with Work on the Tropical Ravine people selling vibrant flowers. will begin this summer with a £3.8 million investment to recreate its Victorian splendour. “We made our way to Botanic Gardens and as soon as my mother opened the doors We’re encouraging you to of the ravine, I felt a rush of share your nostalgic feelings heat come over me and the of memories from when you overpowering tropical smell visited the Tropical Ravine. in the air.The ravine was a Botanic Gardens Park paradise of tropical plants; the Manager, Alex McNeill, shares giant leaves swept my head as I his first memory as a child in walked past and I felt like I was the gardens, “I remember as in the Amazon rainforest! After a six year old, coming up to our visit, my mother bought Belfast on the bus with my me a postcard to send to my sister and my mother. We grandmother so I could tell her arrived in the city centre to all about our trip.” Share your memories of the ravine on our website www.belfastcity.gov.uk/TropicalRavine Births, deaths and marriages Essential maintenance is taking place to the registration system across Northern Ireland on Wednesday 1 to Friday 3 April.This will cause severe disruptions to the registration service at the City Hall.We apologise for any inconvenience this may cause and want to highlight the following information to improve our service during this time: Births We’re closed on Easter Monday and Tuesday and we’ll be unable to register any births until week commencing 13 April. Remember you have 42 days to register the birth. Deaths Thank you for taking the time to tell us what you think. Now return this slip to: Freepost RTHB-SJTZ-TZUJ Belfast City Council BT1 5GS (no stamp required) Or email your comments to [email protected] Belfast City Council complies with the Data Protection Act 1998. The personal information you provide on this feedback form will only be used to respond to you about these comments. 28 CityMatters April - June 2015 From 1 to 3 April, we’ll only register deaths for those who have booked a cremation or burial during this time. We’ll be closed on Easter Monday and reopen on Easter Tuesday, from 9.30am to 12 noon, for the registration of deaths only. Marriages and Civil Partnerships Recent changes in legislation mean that you must give a minimum of 28 days' notice to get married or register a civil partnership. If you’re having a religious marriage, we’ll be able to issue your schedule. For more information or advice on births, deaths, marriages or civil partnerships, please call 90270 455 or 9027 0274. Festival round-up Belfast Photo Festival Explore and enjoy film, sculpture, painting and performance at this year’s festival with some of the world’s leading photographic artists. Festival of Fools Belfast Film Festival Take a seat between 16 and 25 April at an eclectic line-up of the best in new, short and classic cinema, including cinematic collaborations, special events and amazing site-specific screenings! For more information go to www.belfastphotofestival.com For more information go to www.belfastfilmfestival.org Cathedral Quarter Arts Festival One of the city’s most vibrant festivals returns from 30 April to 10 May with a sparkling line-up of music, comedy, literature, theatre, film and visual arts. Call the Visit Belfast Welcome Centre on 9024 6609 or go to www.cqaf.com The early spring bank holiday weekend will see 120 free performances throughout Cathedral Quarter showcasing the best of street theatre, circus and comedy from around the world. Celebrating Belfast Community Circus School’s 30th birthday, there’ll be aerial acrobatics, slapstick clowning and an alien spaceship as part of this annual feast of funny. Spring into Easter Belfast City Ha ll Go to www.foolsfestival.com Saturd ay 4 April - 7 A Tuesd ay pril Belfast Book Festival Come see an array of talented authors and musicians including Polly Toynbee, David Walker, Brian Patten, Garth Knox and Thomas Hitzlsperger covering themes including history, Irish fiction, sport, politics, sci-fi and children’s authors - there’s something for everyone to enjoy! Call the Crescent Arts Centre on 9024 2338 or go to www.belfastbookfestival.com Saturday 1 3 June 12 noon-5pm ea ch day Admission free Cracking good Ea ster Bank Holiday weekend family fu n at City Hall. Explore the new season and East er traditions throug h arts, crafts, storytelling, work shops and more! 7149-City Matters Events Half Page (o).indd 1 27/02/2015 CityMatters April - June 2015 29 09:56 Belfast Zoo Belfast’s new arrival is ‘bright-eyed and bushy-tailed’! Belfast Zoo welcomed a bright-eyed and bushy-tailed arrival when a crowned sifaka was born to mother, Linoa and father, Tilavo. For the first few weeks after birth, crowned sifaka babies hold onto their mother’s stomach. So keepers haven’t been able to determine the gender or the name of the infant yet. Zoo curator, Julie Mansell, is delighted with the newest arrival, “Crowned sifakas are a species of lemur, found on the island of Madagascar. Madagascar is the fourth largest island in the world and is home to more than 250,000 species, 70 per cent of which are found nowhere else in the world. But Madagascar has one of the most threatened ecosystems on the planet. More than 80 per cent of its forests have disappeared since the 1950s, leaving sifakas and other irreplaceable species in danger of extinction.” Julie continued, “It’s crucial that zoos, like ours, play an active role in protecting this remarkable species. We’re home to one of only two breeding pairs in Europe. In 2008, we were the first zoo in the British Isles to breed crowned sifaka. This success has continued ever since and the birth of our latest arrival is a massive cause for celebration!” You can support the care of Belfast Zoo’s crowned sifaka group by taking part in the animal adoption scheme. For more information go to www.belfastzoo.co.uk, email [email protected] or call 9077 6277 extension 229. Annual Zoo photographic memberships and cash prizes competition Family are among the awards for winners It’s the 32nd year of our annual photographic competition and we’re challenging budding and amateur photographers to take a picture of our animals during a visit to the zoo. This year’s competition will launch on Monday 13 April and is open to all zoo visitors and photography clubs. For more information, go to www.belfastzoo.co.uk/photocomp There are six categories: •Best photo taken by a club photographer. •Best photo taken by a zoo visitor. •Best black and white photo. •Best funny caption. •Best photo taken by an under 16. •Best historical photo. Overall winner of the photographic competition 2014crowned lemur by Frances Price For more information about Belfast Zoo call 9077 6277, go to www.belfastzoo.co.uk facebook.com/belfastzoo twitter.com/belfastzoo 30 CityMatters April - June 2015 Pixie the chimpanzee’s birthday Bring your little monkeys to Belfast Zoo on Saturday 11 April and help us celebrate Pixie the chimpanzee’s second birthday. There’ll be fun for all the family with special feeding times, keeper talks and watch as Pixie and her family open their birthday treats! Adventurers' learning centre now open! For more information go to www.belfastzoo.co.uk Half time for our pitches It’s play time! Have some family fun over the Easter holidays at one of our six newly refurbished playgrounds. We’ve invested £700k to transform the play facilities as part of our Investment Programme. The playgrounds can be enjoyed by children of all abilities and now have: •exciting new play equipment, •colourful safety surfacing, •new paths, •landscaped areas, •seating; and •boundary fencing. The refurbished playgrounds can be found at: •Cherryvale Playing Fields (Ravenhill Road), •Falls Park (Fall Road), •Carnamore (Suffolk), •Stewart Street (The Markets), •Lemberg Street (Donegall Road), and •Queen Mary’s Gardens (Waterworks Park) - to be completed by the end of April 2015. For a full list of all our playgrounds and their locations go to www.belfastcity.gov.uk/playgrounds We’re almost half way through our £15.1 million pitches investment project. Work is now underway at the locations below, which we expect to complete this summer. Cliftonville Playing Fields New changing pavilion and 3G artificial Gaelic turf pitch. Woodlands Playing Fields New changing pavilion and 3G artificial turf pitch. Waterworks Park and Dixon Playing Fields New changing pavilions. We're also planning improvements for: Musgrave Park Victoria Park Ormeau Park Ballysillan Park Falls Park* Cherryvale Playing Fields* *subject to planning permission. For more information go to www.belfastcity.gov.uk/pitches www.belfastcity.gov.uk/£80fine CityMatters April - June 2015 31 Green Doing a spring Recycling clean? Try our reuse containers performance to date If you’re planning a spring clean, you can donate any unwanted goods to charity by using the reuse containers at our recycling centres. Donated items are collected by East Belfast Mission (EBM), who accept a wide range of items including: Furniture Bicycles (in any condition) Household items (such as mirrors, pictures and glassware) Children’s items (including toys, prams and cots) The charity mends damaged furniture and repairs bicycles at their workshop, helping create jobs and provide training for the unemployed. Any profits from the sale of the donated items is used to support other work carried out by EBM, who provide help and support to some of the most vulnerable members of society. If you're unsure about what can and cannot be accepted, just ask a member of staff at the recycling centre or call us on 0800 032 8100. 32 CityMatters April - June 2015 Our recycling rate for 2014 was 42 per cent, the best ever for the city! We want to increase that again this year and hit around 45 per cent to keep well on track for meeting the EU target of recycling half of our waste by 2020. You helped us achieve this target by using your recycling bins and boxes regularly. We appreciate your efforts, which have lead to this success, and look forward to seeing further improvements in the future. For information on what can be recycled call 0800 032 8100, email [email protected] or go to www.belfastcity.gov.uk/bins Free recycling education Do you live in any of the areas joining Belfast City Council in April? Our Recycling Education Team will be promoting recycling services to our new households and want to speak to as many adult community groups as possible. The team can deliver FREE talks, workshops, informal chats and information stands on recycling. Around 75 per cent of our waste could be recycled using the bins and boxes currently available. If you’re interested in booking a free visit, please get in touch by calling 0800 032 8100 or email [email protected] Which wheeled bins go out together? If you have wheeled recycling bins, remember that your general waste bin and compost bin should be presented together on the same day every fortnight.Your recycling bin should be put out on its own the following week. If you’re joining us from Lisburn or Castlereagh, this is different to your current schedule. All food waste, garden waste, shredded paper and takeaway pizza boxes can be recycled in your compost bin. You can order free additional compost and recycling bins by emailing [email protected] calling 0800 032 8100, or online at www.belfastcity.gov.uk/bins We can arrange an assisted lift if you're physically unable to put your bins out. For information on arranging an assisted lift, call 9027 0230. Your recycling bin should be used for: paper cardboard food and drink cans cartons For example Tetrapak® plastic bottles aluminium foil Green More recycling means more jobs Did you know that recycling helps to support hundreds of local jobs? Here are examples of how your recycling efforts are making an impact. Bryson Recycling We send the materials from our recycling bins and boxes to Bryson Recycling in Mallusk to sort and process. The company employs around 200 people and, as a social enterprise, any profit they make is used to support the charitable work carried out by their parent organisation, Bryson Charitable Group. Natural World Products (NWP) Our compostable waste is taken to NWP, another local company, who convert our food and garden waste into high quality compost. They employ around 80 people across their sites in Northern Ireland. In a recent report by Friends of the Earth, over 50,000 new recycling jobs would be created across the UK and Ireland if we recycled more. So, by recycling as much as you can at home and using our recycling centres, you’re supporting the local economy, while protecting the environment. For more information go to www.belfastcity.gov.uk/recycling 7152 Recycle City Matters 1/2pg ad(o).indd 1 23/02/2015 CityMatters April - June 2015 33 13:31 Lifelong learning The Belfast Strategic Partnership (BSP) recently launched its new strategy, ‘Belfast a Learning City’, setting out a vision of how lifelong learning can be used to create a fairer and more equal city. The BSP want more organisations to join them in helping address the learning needs of residents There are already lots of different ways to learn in Belfast and deliver better results including traditional education, through a targeted, focused and joint approach. outreach programmes and Good clean fun! Local children taking part in a community clean-up in the Divis area of west Belfast. If you’d like to organise a community clean-up in your neighbourhood, please contact cleansing on 90270 230 and we can help with collections and provide you with clean up kits. Or fa For more information on ‘Belfast a Learning City’ and the work of the Lifelong Learning Thematic Group in BSP, call Dolores Atkinson in the Belfast Health Development Unit on 9050 2073, email [email protected] or go to www.makinglifebettertogether.com an DRUG DEALERS DON’T CARE… DO YOU? www.belfastcity.gov.uk/dogfouling 34 CityMatters April - June 2015 even just learning skills from a friend. But these learning methods are unknown to many people who could be benefitting from them. EVERY DAY DRUGS TEAR FAMILIES APART… Make a stand and help keep drugs off our streets. Call Crimestoppers anonymously now. 0800 555 111 Consumer advice Your Consumer Advice Centre is on the move! Budgeting basics For many people, our wallets are just returning to normal after Christmas. So now’s the time to start budgeting so that you can save for the year ahead. Budgeting is an effective tool for managing money and is an excellent habit to develop! The Consumer Advice Centre has been helping consumers and traders in Belfast for over 30 years. After eight years of service from our offices at14 Wellington Place, we’re now moving to the ground floor of the Cecil Ward Building, 4 - 10 Linenhall Street. Our specialist advisors will continue to provide free, face-to-face, expert and independent consumer advice to anyone who shops or trades in Belfast. top tip Our opening hours will operate as normal (see below). Please contact us before visiting the centre, as opening hours may change during the move. You can continue to contact the Consumer Advice Centre on our telephone advice line 9032 8260 or email your query to [email protected] Consumer advice top tip when buying travel insurance: If you live in Northern Ireland and are flying abroad from an airport in the Republic of Ireland, check your travel insurance policy provides cover for flight delays and cancellations. Some policies only cover flights that depart from a UK airport. If in doubt, contact your insurance company directly. Need help with a consumer problem? If you have a consumer problem and would like some specialist advice, visit the Consumer Advice Centre at Cecil Ward Building, 4-10 Linenhall Street, Belfast. You can pick up information on consumer issues from our offices or go online to www.belfastcity.gov.uk/ consumeradvice Opening times: Monday Tuesday Wednesday Thursday Friday 9.30am - 4.30pm 9.30am - 4.30pm 9.30am - 2.00pm 9.30am - 4.30pm 9.30am - 4.15pm We're closed at weekends. You can also call 9032 8260 or email your query to [email protected] Go to www.belfastcity.gov.uk/consumeradvice for more answers to consumer problems. Once you start to budget and keep track of your money, you’ll reap the rewards immediately. It'll help you to: •have more control of your money; •be aware of what’s going on with your finances; •organise your spending better; •save for expected and unexpected costs; •spot the warning signs of potential problems; and •save money and generate more money! For free and impartial advice on money matters, contact the organisations below: Support Care Advice (SCA) 197 Falls Road 9032 9085 East Belfast Independent Advice Centre (EBIAC) 55 Templemore Avenue 9073 5690 You can also download a free budget planning tool from www.moneyadviceservice.org.uk CityMatters April - June 2015 35 Seniors’ section Get help with your taxes ‘Tax Help for Older People’ provides free, professional help for anyone approaching 60 or older, receiving an annual income of less than £20,000. The service is provided by Tax Volunteers; a charity offering caring and friendly advice, which is jargon-free and individual to each person’s needs. You can contact Tax Volunteers by calling 0845 601 3321 (local rate) or 0130 848 8066 between 9am and 5pm every weekday, or by emailing [email protected]. For tax queries that cannot be resolved by phone,Tax Help will arrange a face-to-face meeting or home visit with one of its volunteer advisers who work across Northern Ireland. For further details check out the Tax Help website www.taxvol.org.uk 36 CityMatters April - June 2015 Celebrate Silver Surfers’ Day If you’re over 60 and interested in learning more about the internet, why not celebrate Silver Surfers’ Day with us on Thursday 23 April? along your own device and we’ll show you how to make the most of it.You’ll receive a free goody bag and tea and coffee will be provided. As part of Spring Online Week (20-26 April), we’re providing free training sessions at our community centres where you’ll get the chance to learn about: •setting up an email account, •video calling, •online banking, •online shopping, and •accessing online services. This event is supported by the Department of Finance and Personnel, Go On NI, Libraries NI and Business in the Community. Many of our community centres now have free Wi-Fi with access to computers, iPads and laptops. Or you can bring To book your Silver Surfers’ one hour slot call into your local community centre IT Hub, contact Roisin McKenna on 9027 0644 or email [email protected] For more information visit www.belfastcity.gov.uk/ superconnectedcommunities Getting out and about As you get older, getting out and about can be difficult. It’s important to keep active for your general health and wellbeing. Before you head out, make sure you always: •wear several layers, as this is warmer than wearing one thick layer; •wear boots or shoes with a thick sole and grip; •drink plenty of fluids; and •keep an eye on the weather forecast. Getting out improves your mood and keeps you active. For more information on keeping active, contact the Age-friendly team on 9050 2073. World Elder Abuse Awareness Day Be prepared in spring event Over the next few months, we’ll be hosting our Age-friendly Belfast Be Prepared events for older people. Every year, 500,000 older people in the UK experience abuse.We believe it’s our responsibility to treat older people as valued members of the community and make sure they live safely and with dignity. Elder Abuse Awareness Day will take place on Monday 15 June, with communities across the world coming together to raise awareness of this issue. For more information on Elder Abuse Day keep an eye on www.belfastcity.gov.uk/seniors To learn more about elder abuse and what you can do to help stop it, please go to www.elderabuse.org.uk Or, if you’ve any concerns or would like to talk to someone, call the AgeNI advice line on 0808 808 7575. Falls Prevention Programme The Falls Prevention Programme is delivered by Active Belfast, in partnership with the Public Health Agency, Belfast Health and Social Care Trust and The Heart Project, to help older people improve coordination, plus improved their strength and balance physical and mental wellbeing. after they’ve had a fall. The 12 week physical activity programme helps reduce the risk of another fall and participants have showed improved strength, balance and If you’d like to get involved contact Sean McQuade in the Active Belfast Team on 9050 2073 or email [email protected] Our first Be Prepared in spring event will be held on Thursday 23 April in Shankill Leisure Centre, followed by another on Tuesday 5 May in Botanic Gardens. Both events will start at 10.30am until 2pm. You’ll get advice and information from a range of organisations to help improve your daily living.You can also take part in a variety of small workshops to help you prepare for spring. To find out more, contact Anne Ross on 9050 2073 or email [email protected] next Look out for dates and venues of our of ion edit t nex the in Be Prepared events . City Matters Age-friendly Belfast charter We launched the Age-friendly Belfast charter at our recent Age-friendly Belfast convention. Organisations can now sign up to principles and standards to support older people to reach their full potential and also some simple actions to improve the age-friendliness of their premises or services. For more information on this event or if you'd like a copy of our Age-friendly Belfast update please call on 9050 2073. Be warm Save Be Warm oil stamps now to help you spread the cost of heating your home. Available at our leisure centres and The Cecil Ward Building, Linenhall Street as well as many local credit unions and convenience shops. For a full list of participating retailers and fuel providers go to www.belfastcity.gov.uk/bewarm CityMatters April - June 2015 37 What’s on www.belfastcity.gov.uk/events Your essential guide to Belfast events April Belfast Youth in the Arts Grease Spring Fair Sat 18 – Sun 19 April Wed 1 - Sat 4 April: 7.30pm Malone House, Barnett Demesne Belfast Waterfront A fun day out with flowers, animals, plant and craft stalls and children’s entertainment. The latest production from Belfast Youth in the Arts, in arrangement with Theatrical Rights Worldwide. Call 9027 0467 or go to www.belfastcity.gov.uk/parkevents William Caulfield Me, Myself and I Sat 18 April: 8pm The Ulster Hall Tickets are £16. Call 9088 6277 or go to www.ulsterhall.co.uk Fiery Origins of Cave Hill Call 9088 6277 or go to www.waterfront.co.uk Shhh! Sat 4 April Belfast Circus School Barren Carrousel present their new show featuring acrobatics, juggling and aerial wonders. Sat 18 April: 10am – 1pm Belfast Castle Call 9023 6007 or go to www.belfastcircus.org The Big Chris Barber Band Verdi: La Traviata Tues 14 April: 7.30pm Call 9029 1357 or go to www.cavehillconservation.org An outstanding interpretation of one of the most popular love stories of the 19th century. Man in the Moon Belfast Waterfront Out of Site: Miguel Martin Fri 10 April – Sat 9 May Call 9033 4455 or go to www.waterfront.co.uk An exhibition of drawings recording the interiors of the Orpheus building by artist Miguel Martin. Folktown Market University of Ulster, Belfast Tue 7 April: 8pm Belfast Waterfront The BIG Chris Barber Band are considered to be one of the finest traditional jazz bands in the world. Call 9088 6277 or go to www.waterfront.co.uk 13 Vices Volume Control and Set The Stage present... Live music with local bands catering for young people. Call 9031 0845 or go to www.ohyeahbelfast.com The Dock Market A production by Jennifer Walshe and Belfast’s Music Laureate, Brian Irvine. Call 9024 8818 or go to www.movingonmusic.com 38 CityMatters April - June 2015 Lyric Theatre Hilarious rollercoaster story with a dark twist of one man’s resolve to overcome everything that life has to throw at him. Dawn Chorus Sat 25 April: 5am – 7:30am Oh Yeah Music Centre The MAC Mon 20 – Fri 24 April Call 9038 1081 or go to www.lyrictheatre.co.uk Call 9536 7511 or go to www.universityartgallery.org Fri 10 April: 7pm Wed 8 April: 8pm Join geologist, Kirstin Lemon, on an exploration of the fiery origins of Cave Hill. Selected Saturdays: 11am (11, 18, 25 April, 9 and 23 May, 13, 20, 27 June) The Dock Market, Titanic Quarter Arts, crafts, photography, jewellery and food stalls with live music and kids’ activities. Go to www.the-dock.org Belfast Castle Thurs 16 April: 11am – 8pm Bank Square The first independent weekly market in Belfast city centre. Call 07795115132 or go to www.folktownbelfast.com MACBETH Thurs 16 - Fri 17 April: 7.30pm Rainbow Factory Studio Theatre In partnership with Royal Shakespeare Company Open Stages, MACBETH will leave audiences spellbound. Call 9024 0551 or go to www.youthaction.org Meet at the castle gates at the top of Innisfayle Park to hear the Dawn Chorus with bird expert Larry Toal. Call 9029 1357 or go to www.cavehillconservation.org BBC Radio Ulster School Choir of the Year in association with the Ulster Youth Choir Sun 26 April: 7.30pm (Re-scheduled from 31 March) The Ulster Hall To apply for free tickets go to www.bbc.co.uk/tickets. Minimum age limit of 12 years. Under 16’s must be accompanied by a parent or guardian. Get the latest Belfast Waterfront and Ulster Hall entertainment guide. Call the box office on 9033 4455 or visit www.waterfront.co.uk or www.ulsterhall.co.uk Visit Belfast is your official guide to what’s on and everything happening in Belfast. Pick up your free copy from the Visit Belfast Welcome Centre opposite City Hall, 9 Donegall Square North, call 9024 6609 or go to www.visit-belfast.com May Hot Chocolate Sat 2 May: 8pm Music in the Parks Belfast Waterfront With special guests, The Three Degrees. Call 9088 6277 or go to www.waterfront.co.uk Shadow of a Gunman The Continental Spring Market Sun 3 May - Sat 6 June Lyric Theatre When stories become gruesome reality, surely it can only be the author who's to blame? Call 9038 1081 or go to www.lyrictheatre.co.uk Harland and Wolff reunion event Fri 22 May – Mon 25 May Grounds of City Hall Offering the very best in continental food, crafts and gifts daily from 10am (1pm on Sunday 24 May). Sun 10 May – Sun 20 Sep Various parks This free summer programme features a range of music. www.marketplaceeurope.co.uk Call 9091 8768 or go to www.belfastcity.go.uk/parkevents Mon 4 May: 1pm Titanic Drawing Offices Former workers of Harland and Wolff are invited to come along with their families and share their stories. Frank Pig Says Hello Little Sure Shot Tues 5 – Sun 10 May Meet Annie Oakley, the Little Sure Shot of the Wild West. Breabach Concert Wed 20 May Sat 30 May: 8pm Clarinettist, Michael Collins, performs with Belfast-born pianist, Michael McHale. A concert with one of Scotland’s leading and most exciting traditional music groups. Call 9066 3849 or go to www.belfastmusicsociety.org Call 9096 4180 or go to www.culturlann.ie Belfast Harbour Office Call 9073 0490 or contact [email protected] The MAC Summer Celebrity Recital Tues 12 – Thurs 14 May Lyric Theatre Call 9023 5053 or go to www.themaclive.com Stage adaption of the novel, The Butcher Boy, where over 30 characters are played by two versatile actors. You won’t get me... Call 9038 1081 or go to www.lyrictheatre.co.uk Art Exhibition and Sale Thurs 21 to Sat 23 May Golden Thread Gallery Writers on Writers Festival Exhibition in partnership with the Belfast Trades Union Council. Wed 13 - Sat 16 May Call 07708 198118 Call 9033 0920 or go to www.goldenthreadgallery.co.uk Features a host of free events, workshops, exhibitions, talks, discussions and more. Festival of Champions Linen Hall Library Call 9032 1707 or go to www.linenhall.com Flowers and Plants of Cave Hill Sat 16 May: 10am – 1pm Belfast Castle Belfast One World Run Newtownbreda Presbyterian Church The church’s fifth art exhibition and sale takes place in St John’s Hall 10am-9pm Thurs and Fri and 10am-5pm on Sat. Special preview night on Wed 20 May opened by artist and teacher Bill Gatt. Thurs 7 – Thurs 28 May Cultúrlann Experiments in Air Sun 31 May: 3pm Ozone Complex Sun 24 May All proceeds to Christian Aid, Concern Worldwide, Oxfam and Trocaire. An evening exploring the aerial form and theatre defying gravity. Call 9082 7016 or visit www.belfastoneworldrun.co.uk Belfast Circus School Call 9023 6007 or go to www.belfastcircus.org Suzi Quatro An Evening with David Sedaris Fri 29 May: 8pm Sun 31 May: 8pm Belfast Waterfront The launch event for this year’s Music in the Parks. Let Karl Hamilton guide you in the identification of the many spring flowers and plants on Cave Hill. The first female bass player to become a major rock star. America’s bestselling literary funnyman. Call 9091 8768 or go to www.belfastcity.go.uk/parkevents Call 9029 1357 or go to www.cavehillconservation.org Call 9088 6277 or go to www.waterfront.co.uk Call 9033 4455 or go to www.waterfront.co.uk Sun 10 May: 2pm – 5pm Sir Thomas and Lady Dixon Park Belfast Waterfront CityMatters April - June 2015 39 What’s on www.belfastcity.gov.uk/events Your essential guide to Belfast events June Belfast Photo Festival River Farset Picnic Thurs 4 – Tues 30 June Throughout city centre This year’s festival will explore experimentations with some world-leading photographic artists. Call 9024 6609 or go to www.belfastphotofestival.com Belfast City Blues Festival Sun 7 June: 1pm Fri 26 – Sun 28 June ‘Blues on the Boat Cruises’ are back in association with The Lagan Boat Company. Ballysillan Park Bring along a picnic, get your face painted and meet characters from Belfast’s industrial heyday. Go to www.belfastcityblues.com Call 9096 4180 or go to www.facebook.com/farsetproject Native and visiting summer birds End of Year Show Sat 13 June: 10am – 1pm Fri 5 June - Sat 13 June Bird expert, Aidan Crean, will ring and record both native and visiting summer birds. University of Ulster Belfast Displaying work from undergraduate and postgraduate students. Call 9536 7511 or got to www.belfastschoolofart.com Titanic Taster Heritage Drawing Trail Belfast Castle Call 9029 1357 or go to www.cavehillconservation.org My Fair Ladies Mon 15 – Sat 20 June Lyric Theatre Draw your way around our maritime heritage. Entertaining play about the many ladies in the extraordinary life of George Bernard Shaw. Call 9073 0490 or contact [email protected] Call 9038 1081 or go to www.lyrictheatre.co.uk Sat 6 June: 10am Titanic Quarter Organic Lunches Big Birthday Bash Sat 20 - Sun 21 June The MAC The Queen B of comedy, Luisa Omielan, is back following her sold out debut stand-up show. Call 9023 5053 or go to www.themaclive.com Native plants and their uses Sat 20 June: 10am – 1pm Belfast Castle Ulster Hall: 1pm Phillip Elliott, Organist Poetry Picnic - Lunch with Bowie Fri 1 May:1pm Call 9088 6277 or go to www.ulsterhall.co.uk Sir Arthur Conan Doyle at the Ulster Hall: The 1925 visit Marking the 90th anniversary of Conan Doyle’s historic Ulster Hall lectures on spiritualism. CityMatters April - June 2015 Call 9023 6007 or go to www.belfastcircus.org Open Space Sun 21 June: 7pm Rainbow Factory Studio Theatre Call 9029 1357 or go to www.cavehillconservation.org Call 9024 0551 or go to www.youthaction.org Breakfast Club Movies Ulster Hall Group Space Breakfast from 10am, movie from 10.30am. An unmissable hour of music, prose and poetry inspired by David Bowie. Wed 13 May: 1pm 40 See the streets of Cathedral Quarter come alive with street theatre showcasing the incredible talents from the Belfast Circus School over the past 30 years. Providing opportunities for local young actors, musicians, comedians and performance artists. Wed 22 April:1pm Colm Carey, Belfast City Organist Gordon Street, Cathedral Quarter Forager Phil Simpson will show us the many uses that our native plants can serve. Literary Lunchtimes Ulster Hall Fri 27 March:1pm Am I Right Ladies?! Thurs 18 – Sat 20 June Introduction to Memoir Wed 20 May: 1pm Featuring Patricia Craig, Tony MacAulay and Tara West. High Society Call 9088 6277 or go to www.ulsterhall.co.uk Call 9088 6277 or go to www.ulsterhall.co.uk Sun 26 April Members' directory Members of Belfast City Council Balmoral (Belvoir, Finaghy, Malone, Musgrave and Upper Malone) Councillor Paula Bradshaw ALL Councillor Jeffrey Dudgeon UUP Councillor Claire Hanna SDLP Councillor Geraldine McAteer SF Councillor Christopher Stalford DUP 07825 684499 07921 251874 07729 208258 9032 0202 07791 317310 Black Mountain Court (Ballygomartin, Clonard, Falls, Forth River, Shankill and Woodvale) Councillor Jolene Bunting Councillor Billy Hutchinson Councillor Brian Kingston Councillor Mary McConville Councillor Frank McCoubrey Councillor Jim McVeigh (Andersonstown, Ballymurphy, Beechmount, Colin Glen, Falls Park, Shaw’s Road and Turf Lodge) Lisnasharragh Councillor Tim Attwood Councillor Janice Austin Councillor Ciarán Beattie Councillor Gerry Carroll Councillor Arder Carson Councillor Steven Corr Councillor Emma Groves Councillor Aileen Graham Councillor Carole Howard Councillor Michael Long Councillor Chris McGimpsey Councillor Kate Mullan Councillor Tommy Sandford SDLP SF SF PBPA SF SF SF 07802 279939 9062 6670 9050 8989 07596 114612 9080 8404 9062 6670 9080 8404 (Blackstaff, Central, Ormeau, Stranmillis and Windsor) SDLP UUP SF 07769 298311 9032 0202 9024 3194 ALL DUP 07833 220447 07788 371323 (Cregagh, Hillfoot, Merok, Orangefield, Ravenhill and Rosetta) DUP ALL ALL UUP SDLP DUP 07876 033389 07876 800913 07876 395436 9045 6593 07852 150167 07867 420201 (Ardoyne, Ballysillan, Cliftonville, Legoniel, New Lodge, and Water Works) Councillor Mary Clarke Councillor Julie-Anne Corr Councillor JJ Magee Councillor Nichola Mallon Councillor Gerry McCabe Councillor Gareth McKee SF PUP SF SDLP SF DUP 9074 0817 07934 819824 9074 0817 9032 0202 9074 0817 07917 353474 Ormiston Castle (Bellevue, Cavehill, Chichester Park, Duncairn, Fortwilliam and Innisfayle) Councillor David Browne UUP Councillor Mary Ellen CampbellSF Councillor Patrick Convery SDLP Councillor Nuala McAllister ALL Councillor Lydia Patterson DUP Councillor Guy Spence DUP 07774 424140 9074 0817 07884 367987 07791 251441 9071 7072 07824 859297 Colin* (Dunmurry, Ladybrook, Lagmore, Poleglass, Stewartstown and Twinbrook) Councillor David Bell Councillor Matt Garrett Councillor Bill Groves Councillor Brian Heading Councillor Stephen Magennis Councillor Charlene O’Hara 07876 743222 07515 715563 07795 233313 9050 8989 9032 0202 9050 8989 Oldpark Botanic Councillor Declan Boyle Councillor Graham Craig Councillor Deirdre Hargey Councillor Emmet McDonough-Brown Councillor Ruth Patterson TUV PUP DUP SF DUP SF SF SF SF SDLP SF SF 9061 1176 9080 8404 07792 852363 07854 365833 07989 530062 9061 1176 (Belmont, Garnerville, Gilnahirk, Knock, Sandown, Shandon and Stormont) Councillor Ross Brown Councillor Tom Haire Councillor John Hussey Councillor Peter Johnston Councillor Mervyn Jones Councillor Laura McNamee Councillor Jim Rodgers GP DUP DUP UUP ALL ALL UUP 07930 366842 07796 453691 9047 3111 07827 909660 9047 3420 9032 0202 07801 882478 Titanic (Ballymacarrett, Beersbridge, Bloomfield, Connswater, Sydenham and Woodstock) Councillor David Armitage Councillor Sonia Copeland Councillor John Kyle Councillor Adam Newton Councillor Niall Ó Donnghaile Councillor Gavin Robinson ALL UUP PUP DUP SF DUP 07881 363939 07833 223215 07515 409757 028 9045 9500 9024 3194 9032 0202 *Please note that the District Electoral Areas (NI) Order 2014 named this ward as Collin. Party abbreviations ALLAlliance DUP Democratic Unionist Party GP Green Party PBPA People Before Profit Alliance PUP Progressive Unionist Party SDLP Social, Democratic and Labour Party SF Sinn Féin TUV Traditional Unionist Voice UUP Ulster Unionist Party CityMatters April - June 2015 41