European Bike Express

European Bike Express
www.bike-express.co.uk
The Best Way Into Europe For You And Your Bike
Departures for the Tour de France,
Semaine Fédérale and L’Étape du Tour
Logistics for Corporate Events available
w
w
S
BO AV
E
w
.b OK M
ik
O
e - ON N E
ex L Y
pr I N
es E
s.c
o.
uk
BIKES REMAIN
FULLY ASSEMBLED
REGULAR CLUB
CLASS SERVICE
HOP ON/HOP off SERVICE
GREENER TRAVEL OPTION
FAMILY DISCOUNTS
AVAILABLE
Introduction European Bike Express
Dear Cyclist,
Welcome to all cyclists, whether you have travelled with us before or are considering using our service for
the first time. For more than 20 years European Bike Express has offered the best way into Europe for you
and your fully assembled bike with a unique and flexible service. Having spent many years researching
routes, places of interest and the most convenient pick ups and drop offs in the U.K. and Europe, we are
confident European Bike Express provides the best choices for the cyclist. The timetable and destinations
listed offer endless possibilities in choosing the best options for your cycling holiday requirements. You
can decide where to board the coach in the U.K., which area of France or Spain you would like to explore
and how long you want to complete your unique experience. You can start your tour in North East France
using our Med B Route and end it in South West France returning on our Atlantic Route - if you have the
energy! You make your own itinerary and we provide an efficient, comfortable, safe transport service for
you and your bike.
Bike Express offers four routes, which enable itineraries throughout France and Northern Spain and into
Germany and Switzerland.
Your logistical options can further be enhanced by using our Hop on/Hop off service that allows travel
between most of our European destinations (see page 5).
you provide
“The service
nt one - long
e
ll
e
c
x
e
n
a
is
ue”
may it contin
Mr G Renner
BOOK ON LINE & SAVE MONEY
By visiting www.bike-express.co.uk you can now
save on our scheduled single and return fares
as well as our Fixed Based Holidays
Front Cover supplied by Sheila Simpson, CTC Tour Leader
As an alternative we offer a Fixed Based Holiday in Rosas on the Costa Brava in Spain. The excellent cycling
opportunities alongside the comfort and enjoyment of the Hotel Marian Platja have proved to be a huge
success with our clients since its introduction in 2006 (see page 9).
Our departures in late June/early July linking into various stages of the Tour de France/L’Etape du Tour
together with our dedicated tour to the Semaine Federale, satisfy an increasing demand for these events.
We hope our brochure provides all the information you need to plan your cycling holiday.
Our website www.bike-express.co.uk outlines detailed routes, accommodation listings, maps and travel
information for all UK and European pick up points. Dedicated time has gone into collating this information
from various sources to provide you with a more detailed picture of what’s going on. You will also find links
to other cycling organisations and events. The website is updated regularly to provide you with the latest
information we have to offer, so it may be useful to check it from time to time.
We are pleased to be continuing our association with the CTC, the U.K.’s most widely recognised cycling
organisation. A discount is offered for current members
on all departures except single fares and the Fixed Base
“Another successful trip
Holidays.
- ou
Whether you are looking to use our service for the first
time or are one of the 82% who are repeat custom, we
look forward to welcoming you onboard soon.
Paul & Patricia Martin
2 European Bike Express • 3 Newfield Lane • South Cave • Hull • HU15 2JW
t to
Montpellier back from Sa
intes.
Your company’s performa
nce, as
ever, was flawless and a
special
thanks to the Drivers an
d Courier.”
Mr G Clague
Luxury Club Class Coach Travel
The unique modifications made to our twin decker coaches make them by far the most comfortable way to travel. The best feature for our
customers are the Custom Made Club Class Seats that offer extendable calf supports, adjustable footrests and a 45º recline to allow you to
stretch out and enjoy the journey. The coach seating comprises of panoramic seats at the front, table seats and 46 Club Class seats. Each seat
has a module into which you can plug your headphones (3.5mm jack plug required) to listen to a DVD or 3 audio channels satisfying most
musical tastes. Alternatively sit back and enjoy the peace and tranquillity.
Bikes remain fully assembled in our
Custom Built Trailers
As we are the only Company giving such a bike trailer
service, we offer the most convenient and comfortable
way into Europe for you and your bike. Our bespoke
double decker trailers are instantly recognisable by the
fact they are the longest that can be towed behind a
coach. Our fleet comprises of four double deck trailers,
each with a carrying capacity for 54 fully assembled
bikes of various types. We pride ourselves on the
attention given by our loading staff and are confident
your bike will be transported to your destination with
the utmost care.
PRIOR TO THE COACHES ARRIVAL AT YOUR PICK UP
POINT. We simply ask that you turn your handlebars 90º
to the left so as to avoid contact with other bikes. Water
bottles and panniers need to be removed before loading
(water cages can remain in place).
Coach Features
Excellent Features specially designed for your comfort:
3 Spacious Club Class Seats with
extendable calf supports, adjustable
footrests and a 45° recline.
3 Panoramic front seats.
3 Table Seats.
3 Air conditioning.
3 Toilet facilities.
3 Free WI-FI available (UK only)
3 Multi Channel Entertainment
Headphone System with DVD
film channel, 2 music channels
and a radio station.
3 Reading material in the form
of Cycling Magazines.
3 Speed control featuring a brake
retarder for a smoother ride.
3 Charge point for phones and laptops.
3 A full onboard catering service
for all your food requirements
including homemade steak pies and
lasagnes, bacon sandwiches, toasted
sandwiches, vegetarian dishes and
hot and cold drinks.
Tel 01430 422111 Fax 01430 422877 Email [email protected] www.bike-express.co.uk
3
UK Pick Up Points The Easy Way To Start Your Holiday
UK Joining Points
Stokesley
Wetherby
Leeds
Wakefield
Gravesend Parking,
6 miles from M25
for £14 per week
Sheffield
Nottingham
Leicester
Northampton
Newport Pagnell
North London
Waltham Abbey
East London
Gravesend
Gillingham
Dover Eastern Docks
Calais
Car Parking
Car parking is available at various points throughout the U.K. and can be booked
with and paid for directly to the facilities. The contact details are as follows:
Parking Location
Contact Number
Contact Name Contactable between
the following hours
Pay the coach courier on arrival. No pre booking required. Please
ensure payment is made to avoid clamping by the owner of the facility.
07831 410552
Mr Garthwaite Ring Before 8pm. Mon to Fri
Stokesley*
Wakefield
(Jnc 39 on M1)
Nottingham
(Jnc 28 on M1)
Northampton
Gravesend
Dover (Quote
European Bike Express)
01773 863030
Office Staff
9am to 5pm. Mon to Fri.
Limited Parking for 2016 - (available from Feb)
07734 977933
Louise
9am to 5pm. Mon to Fri
[email protected]
01430 422111 (EBE) Office Staff
10:00am to 4:00pm
ONLY £14 PER WEEK
[email protected]
01304 201227
Office Staff
9am to 5pm
*Accommodation available as follows (to be booked directly with the owner of the establishment):
Accommodation in
Stokesley
Dromonby Hall
Farm
Tree Bridge Hotel,
Nunthorpe
Susie D’s
Contact No
Web site (www.)
01642 712312 dromonby.co.uk
Email
[email protected]
01642 722231 thetreebridgehotel.co.uk [email protected]
01642 724351 www.susieds.com
[email protected]
The journey to Dover
In order to operate a streamlined service, our pick up points are conveniently located just off motorway junctions, either at
service stations or farms where car parking is available. We provide a map highlighting the pick up point and easy access roads.
Area
Location
Out
Ret
Stokesley
Roseberry Court, Stokesley Business Park. Car Parking and overnight Hotel available*
05:15
18:15
Wetherby
A1 (M) Junc 46/A6164 Wetherby Services
06:00
17:25
Leeds
Leeds East (Colton Retail Park) M1 junc 46 (A63)
06.40
17.05
Wakefield
M1 junc 39 (A636). Car Parking available*
07:00
16:40
07:25
15:45
08:00
15:00
Sheffield
(2 options)
A Meadowhall M1 junc 34 (A6109)
Nottingham
(2 Options)
A M1 junc 28 (A38) Car Parking available*
B M1 Woodall Services (between junc 30/31)
B M1 Trowell Services (between junc 25/26)
Leicester
M1 Leicester Forest East Services (between junc 21/22)
09:30
14:30
Northampton
M1 junc 16 (A45). Car Parking available*
10:10
13:50
Newport Pagnell
M1 Newport Pagnell services (between junc 14/15)
10:50
13:10
North London
M25 South Mimms Services junc 23 (M25/A1)
11:20
12:40
Waltham Abbey
M25 junc 26 (A121)
12:10
11:50
East London
M25 Thurrock Services Junc 30 (A13)
Cyclopark, The Tollgate, Wrotham Road, Gravesend, DA11 7NP. Car Parking available*
12:40
13:00
11:20
10:40
Gravesend
Gillingham
Dover Eastern Docks
M2 Medway Pavilion between junc 4/5 (2 miles from Rainham (Kent) station)
13:20
10:20
Terminal Building, Car Parking available*
14:00
09:45
*See adjacent table for details.
Use the Rail Network to Join us From Further Afield
From Scotland and Northern England. Board our service at Gravesend and Gillingham by using trains from St
Pancras. The station is a short walk from Kings Cross and ½ mile by road from Euston. For example leave Edinburgh around
6:20am and join our service at lunchtime. On the return arrive back into Edinburgh late afternoon. Alternatively use East
Coast Rail Network to York www.eastcoast.co.uk and cycle 13 miles via the B1224 to our pick up/drop off at Wetherby
Services and where the Days Inn Hotel is available.
From the South and South West. We recommend Gravesend from London Bridge or Cannon Street and Gillingham
(using Rainham Kent station) from London Victoria or St Pancras.
All the above are operated by South Eastern trains www.southeasternrailway.co.uk unless otherwise stated.
We will email/post your ticket to you 2-3 weeks prior to your departure. The coach can be contacted using the mobile phone
number issued with your tickets on the day of departure to confirm the expected time of arrival at your pick up point.
For pick up/drop off maps go to our home page at www.bike-express.co.uk and click on maps.
*IMPORTANT*
ALL TIMINGS SHOWN ARE ONLY TO BE USED AS A GUIDE.
ONLY USE THE TIME CONFIRMED ON YOUR TICKET.
These times are approximate and should only be used as a guide. These may vary depending on loading and pick ups.
Please only use the time confirmed on your ticket. We would recommend that on the return to the U.K., onward transport
reservations are on an open basis and not to a specific time.
4 European Bike Express • 3 Newfield Lane • South Cave • Hull • HU15 2JW
European Routes Covering The Most Popular Destinations
HOP ON/HOP OFF SERVICE (For Travel within Zones 2 & 3)
By using our Hop On/Hop Off service you can enjoy a 2 centre holiday to further enhance your logistical
options. For example – take our service from the UK to Tours, a week later use our HOP ON/HOP OFF service
from Beaune to Montpellier and return back to the UK from Toulouse the following weekend. This service
also provides an alternative should the weather disappoint. To be booked ONLY through the office. This is
only available to clients who have booked our service to and/or from the U.K. and for travel within zones 2
& 3 (see prices on page 11).
Calais
Hotels
Zone 1
Thionville
Paris
Nemours
Orleans
Auxerre
Tours
Zone 2
Beaune
Poitiers
Saintes
Mâcon
Bordeaux
Zone 3
Lyon
Grenoble
Valence
Agen
Toulouse
Bayonne
Lourdes
Orange
Montpellier
Narbonne
Perpignan
Rosas
Nancy
Good links for
Strasbourg &
Mulhouse
As some of our drop offs and pick ups take place during the night we have spent time collecting information on
hotels situated at these locations. These are listed in the following tables and can easily be booked by visiting
the relevant website of the hotel you wish to use (outlined below). The same credit card used to book your hotel
must be taken with you to gain entry into the hotel by insertion into the automatic credit card reader outside
the main entrance. This machine will read the card, match up your booking and provide you with entry details.
Atlantic Route
Location
Orleans
Tours
Poitiers
Saintes
Area Code
45380
37210/37100
86360
17100
Hotels in area
Premiere Classe, B&B, F1, Kyriad
Premiere Classe, F1, B&B, Ibis Budget
Premiere Classe, B&B, Campanile
Campanile, Premiere Classe
Location
Paris
Nemours
Thionville (Yutz)
Nancy
Auxerre Nord
Beaune
Macon Nord
Lyon Sud
Grenoble
Valence Sud
Area Code
95470
77140
57970
54520/54320
89470/89380
21200
71000
38670
38610
26000
Hotels in area
Premiere Classe, Akena, F1, Kyriad, Novotel, Campanile
F1, Ibis, Kyriad
F1, Ibis, Campanile, Ibis Budget
Campanile, Novotel, B&B
B&B, Premiere Classe, Campanile, Mercure, F1
Campanile, B&B, Ibis, Ibis Budget, Premiere Classe
Novotel, Campanile, F1, Ibis Budget
Campanile, Premiere Classe, Ibis, F1
B&B, Premiere Classe, Ibis, F1
Premiere Classe, B&B, Ibis
Mediterranean Routes
Website addresses:
B&B Hotels - www.hotel-bb.com
Campanile - www.campanile.com
Premiere Classe Hotels - www.premiereclasse.com
Novotel - www.novotel.com
Ibis Budget - ibisbudgethotel.ibis.com
Kyriad Hotel – www.kyriad.com
Formula 1 Hotels (F1) - www.accorhotels.com
CTC Route Service
Planning the perfect holiday? Why not use the CTC to provide you with all your touring and route
information. The CTC specialises in offering first hand advice on routes all across Europe. The CTC mail
order shop also stock guides and specialist touring maps from Germany, Spain and France. For expert
advice and full details of their range of routes, books and maps visit www.ctc.org.uk or phone 0844
736 8451. The CTC with over 125 years of cycling experience: who better to guide you around Europe?
Tel 01430 422111 Fax 01430 422877 Email [email protected] www.bike-express.co.uk
5
Mediterranean Routes To Rosas, Spain
Operating via either the Med A, B or C European Bike
Express departs the UK on the dates stated and arrives
in Rosas around lunchtime the following day.
Mediterranean Route A
Calais
Via Paris, Nemours and Auxerre
MED A
This long established route that has proved extremely
successful with our clients will continue on our traditional
route via Paris, Nemours, Auxerre to Beaune and onwards
into Spain (on most dates). The Med A will commence
in early May and will be the route we use predominately
to Spain during the season (see page 11). The last return
arrives back in the U.K. on the first Monday In October.
MED B
Thionville
Paris
Zone 1
Nemours
Auxerre
The Med B route will run on a limited number of
departures during the season dropping off and picking
up from any of the points outlined in the adjacent table
allowing access to Belgium, Germany and Switzerland.
Med C
The Med C Route will run on a limited number of
departures. As an old favourite with our clients we will be
dropping at Grenoble to give access to L’Alpe d’Huez and
Bourg d’Oisans.
Nancy
Good links for
Strasbourg &
Mulhouse
Beaune
Zone 2
Mâcon
Lyon
Zone 3
Hop On /
Off ServHop
Availablice
e
Grenoble (See Pag
e 5)
Valence
Orange
Mediterranean Route B
Via Thionville and Nancy for access to Belgium, Germany
and Switzerland.
Description
Zone Out
Return
Calais
1
17:00 08:00 - 09:00
Thionville
1 22:30 Early Morning
Nancy
1 23:20 Early Morning
Beaune
2 03:00 Late Evening
Macon Nord
2
03:55 Late Evening
Lyon Sud
2
05:15 Mid Evening
Valence Sud
3 06:05 Mid Evening
Orange
3
07:15 Early Evening
Montpellier - St Jean de Vedas
3 09:35 Mid Afternoon
Narbonne Est
3 10:25 Mid Afternoon*
Perpignan Nord
3
11:05 Mid Afternoon
Mediterranean Route C
Montpellier
Narbonne
Via Grenoble for access to the French Alps
Perpignan
Rosas
Description
Zone Out
Return
Calais
1 19:00 07:00 - 08:00
Paris
1 22:00 Early Morning
Nemours
1 23:30 Early Morning
Auxerre Nord
1
01:00 Early Morning
Beaune
2
02:45 Late Evening
Macon Nord
2
03:40 Late Evening
Lyon Sud
2 05:00 Mid Evening
Valence Sud
3 05:50 Mid Evening
Orange
3
07:00 Early Evening
Montpellier - St Jean de Vedas
3
09:15 Mid Afternoon
Narbonne Est
3
10:10 Mid Afternoon*
Perpignan Nord
3 10:50 Mid Afternoon
Rosas
3
12:00 12:45 - 13:45
ALL TIMINGS SHOWN
ARE ONLY TO BE
USED AS A GUIDE.
ONLY USE THE
TIME CONFIRMED
ON YOUR TICKET.
6 European Bike Express • 3 Newfield Lane • South Cave • Hull • HU15 2JW
Description
Zone Out
Return
Calais
1 18:00 07:30 - 08:30
Paris
1
21:25 Early Morning
Nemours
1 22:50 Early Morning
Auxerre Nord
1
00:15 Early Morning
Beaune
2 02:00 Late Evening
Macon Nord
2 02:50 Late Evening
Grenoble
3 04:50 Mid Evening
Valence Sud
3 06:00 Mid Evening
Orange
3
07:15 Early Evening
Montpellier - St Jean de Vedas
3 09:30 Mid Afternoon
Narbonne Est
3 10:25 Mid Afternoon*
Perpignan Nord
3
11:05 Mid Afternoon
Rosas
3
12:15
*Varies on some dates - see timetable
Mediterranean Routes Areas of Interest
Macon
Explore the Jura Mountains, head east to the Alps or south
east to the plateau of the Dombes or enter the Massif Central
for some excellent cycling.
D is c o un
a v a il a b l t s
when b o e
onlineoked
Lyon
Well placed for the Jura Mountains, the Chartreuse, French
Alps and Lyonnais mountains.
Grenoble
Offers good access to Bourg D’Oisans (an old favourite with
our customers) with very cycle-friendly accommodation as
well as some classic climbs in the close vicinity including the
infamous Alpe D’Huez.
Valence
These notes are intended to help you further enhance
your knowledge of the possible locations to visit. Cycling
Routes close to these drop off locations are available
through the CTC which include scenic quiet roads with
alternative ‘off road’ sections.
Paris
Dropping near to Charles de Gaulle Airport, this drop offers
good access to the Marne Valley and is ideal for charity riders
returning home after a London to Paris ride.
Nemours
Scenic cycling and the chance to explore the Forest of
Fontainbleau.
Auxerre
Excellent starting point for a tour of Burgundy and convenient
for Vezelay – Starting point for the Santiago de Compostela
pilgrim route to Spain.
Thionville
Situated on the Moselle River and not much more than 20
miles from Belgium, Luxembourg and Germany, Thionville is
an excellent location for soaking up contrasting culture.
Nancy
Very well placed for access to the Vosges region. A short
train journey links Nancy to Strasbourg and Mulhouse
thus providing access to the Rhineland, Lorraine, Jura and
Switzerland.
Beaune
Scenic routes north to the Parc Regional du Morvan and
quiet roads south to the Jura Mountains. Low gears needed!
Excellent start point for exploring the Vercors. Tough climbs
reaching 1000ft high offer superb views and easy riding once
you’re up there. Further east the mountains of the Alps offer
snow capped scenery and the chance to tackle some of the
classic mountain passes.
Orange
Go west to the Ardeche or head east into Provence and enjoy
Mont Ventoux, the mountains of the Luberon and the Gorge
du Verdon. Easier cycling can be found in the Rhone Valley.
Montpellier
Flat easy cycling around the mouth of the Rhone. More
challenging in the countryside of the Cevennes and Gorges
du Tarn. Great pick up point from an Atlantic - Med tour.
“I just have
to write to
say that m
and the re
yself,
st of the g
roup wish t
everybody
o thank
concerned
with our jo
The bus w
urn
as comfort
able, the st ey.
very kind,
aff
friendly a
nd helpful
would use
. We
your bus a
g
ain at any
the future
time in
and would
recommend
company t
o anybody
your
“.
P.Jones, L.B
ernard, T.C
ourt, T.Low
I.Appleton, J
e,
& D Jarvis.
Narbonne
Flat easy cycling to the north and west, and Carcassonne is
an opportunity to explore the foothills of the Pyrenees and
the Pyrenees proper. Also offers a good link between our
Atlantic & Med routes.
Perpignan
An excellent place to start a tour of the Pyrenees. Superb
scenery and more challenging cycling on the Spanish side is
definitely worth the effort.
Rosas
Why not head inland and explore the volcanic natural parks
beyond Banyoles, or cycle the fascinating nature reserves of
Emporda.
Tel 01430 422111 Fax 01430 422877 Email [email protected] www.bike-express.co.uk
7
D is c o un
a v a il a b l t s
when b o e
onlineoked
Atlantic Route To Lourdes, France
These notes are intended to help you
further enhance your knowledge of the
possible locations to visit. Cycling Routes close to these
drop off locations are available through the CTC which include scenic
quiet roads with alternative ‘off road’ sections.
Calais
Paris
Dropping near to Charles de Gaulle Airport, this drop offers good access to the
Marne Valley and is ideal for charity riders returning home after a London to
Paris ride.
Orleans
Paris
European Bike Express travels down to South
West France on alternate weekends from late May
(unless otherwise stated on page 11).
Zone 1
Orleans
Description
Calais
Paris
Orleans
Tours
Poitiers
Saintes
Bordeaux
Bayonne
Lourdes
Toulouse
Agen
Description
Bayonne
Lourdes
Toulouse
Agen
Bordeaux
Saintes
Poitiers
Tours
Orleans
Paris
Calais
Zone
1
1
1
1
2
2
3
3
3
3
3
Zone
3
3
3
3
3
2
2
1
1
1
1
Out
19:00
22:20
00:50
02:15
03:30
05:15
06:30
09:00
11:15
15:00
16:30
Out
Return
Zone 2
Poitiers
Saintes
Hop
Off SOenrv/ Hop
Availablice
e
(S
e e Pa g
Zone 3
These times are approximate and also include service
breaks and refuelling. They are only to be used as a
guide and are subject to change. Please use the time
confirmed on your ticket.
An excellent starting point for a family tour of the Loire Valley. Easier cycling in
both directions alongside the river with wonderful scenery.
Poitiers
Bordeaux
Return
09:00 - 10:00*
Late Morning*
Mid Afternoon*
Mid Afternoon
Early Evening
Mid Evening
Mid Evening
Late Evening*
Early Morning
Early Morning
05:00 - 06:00
Tours
Tours
The Atlantic Route will run throughout the journey
dropping off and picking up from any of the points
listed on the table below.
Atlantic Route
City of ‘Joan of Arc’ fame, situated on the River Loire. Very popular for easy
cycling and wine tasting.
Agen
Toulouse
Bayonne
Lourdes
n
with care take
“Very impressed
c”
et
k
or
tw
in
, pa
of bikes, cables
Mr I Meek
llent service”
“All round exce
son
Mr & Mrs J Wilkin
e 5)
To the east and south east the Vienne and Gartempe Valleys are recommended.
They offer gentle cycling along the river and more challenging cycling in parts.
Limousin further south is a low gear and un-spoilt hilly area.
Saintes
Ideally located on the Charente River, this Roman town offers flat easy terrain to
the coast going West, the famous brandy producing vineyards of Cognac to the
East and the Massif Central beyond.
Bordeaux
A convenient start for a variety of tours. Head towards the Gironde in the west
for easier cycling and a family holiday on a sandy beach. Follow the rivers and
canals across country meeting up with the Med route pick up at Narbonne, the
choices are limitless.
Bayonne
Popular start point for a tour of the Pyrenees. Rewards are provided through
hard work and scenic climbs. Take on the 700 km journey along the Pyrenees
and meet the Bike Express in Perpignan or head south into Spain to complete the
Santiago de Compostella pilgrim route.
Lourdes
An excellent starting and finishing point for a tour of the high Pyrenees and
the challenge of the classic climbs used by the Tour de France. Those looking
for something a little gentler may enjoy exploring the Pyrenean foothills to the
north of Lourdes.
Toulouse
Situated on the Garonne river, the cycling is on relatively flat areas offering some
gentle cycling. The towpath along the Canal du Midi is popular and can be
ridden for some 40 km south west of Toulouse.
Agen (on selected dates)
To the north lies the ever popular Lot valley and to the east the beautiful Tarn
Valley. These and the Dordogne (further north) are good (though hilly) cycling
destinations with some lovely cycling along the valleys.
8 European Bike Express • 3 Newfield Lane • South Cave • Hull • HU15 2JW
*Varies on some dates - see timetable
Fixed Base Holidays In Rosas, Spain
The Holiday with a Difference
We know that touring is a very acceptable form of pleasure. Enjoying the sights and
sounds of new locations gives you renewed exhilaration, provides the senses with
limitless enjoyment and turns a cycling tour into a cycling paradise. We also know
that some enjoy cycling with the comfort of a fixed base to return to, guaranteed hot
water and a comfortable bed.
In c lu d e s
C la s s C o C lub
T r avel f o ach
& Your Br You
ik e
The Fixed Base Holiday blends the beauty of cycling with guaranteed comfort and
enjoyment. To cycle alongside lagoons, enjoy historic architecture and capture the
warmth of the sun adds comfort to the fact you are being cared for in comfortable
accommodation.
Santa Margarita – In the Bay of Rosas, Spain.
Many customers are already aware of the fantastic cycling opportunities in Spain especially
around the nature reserves and typically Spanish villages boasting relaxed hospitality.
The Hotel Marian Platja has secure bike storage, a lift, swimming pool, tennis court, disco,
money exchange, Wi-Fi and each room has a fridge, phone and satellite t.v. as well as its own
private toilet/shower. Sea view rooms are also available at a supplement.
This area is of particular interest as there are many interesting places within easy cycling
distance. For non cyclists, the area has much to offer and it is therefore possible for an
avid cyclist to holiday with a non cycling partner and both have an enjoyable time.
The cycling in this area is varied. Those who like to ride long distances can explore
the regions of the Pyrenees Mountains or the fascinating nature reserves of Emporda
where there are around 330 species of birds nesting in the area and those who prefer
only short distances can easily ride into Empuriabrava or Rosas along the safe and
flat paths.
There are some very good routes as well along quiet roads towards the French Border and
through the National Park area of Cap de Creus towards Cadaques, Llanca, Portbou and
the lower slopes of the Pyrenees. You may wish to cycle south to L’Escala and through large
flat areas abundant with fruit orchards. Alternatively you can see the sights inland by riding
to Figueres and beyond to Banyoles and the surrounding volcanic natural park and then
up to the Pyrenees.
very
“Found all staff
lpful”
friendly and he
M Sate
PTB Ltd t/as European Bike Express is a company committed to customer satisfaction and consumer financial protection. We are therefore
pleased to announce that, at no extra cost to you, and in accordance with ‘’The Package Travel, Package Tours Regulations 1992’’
all passengers booking with PTB Ltd t/as European Bike Express are fully insured for the initial deposit, and subsequently the balance
of monies paid as detailed in your booking confirmation form. The policy will also include repatriation if required, arising from the
cancellation or curtailment of your travel arrangements due to the insolvency of PTB Ltd t/as European Bike Express. This insurance has
been arranged by Towergate Chapman Stevens through HCCI International Insurance
Company PLC.
Bike Storage
Policy exclusions: This policy will not cover any monies paid for Travel Insurance or any
claim relating to Air Flights. Please ensure the Company you have booked with has the
appropriate CAA / ATOL Bonds in place.
Tel 01430 422111 Fax 01430 422877 Email [email protected] www.bike-express.co.uk
9
Dedicated Events
Group Discounts
We offer one free place for every 10 paying
passengers travelling together (single and
return fares). Available on our scheduled
transport only service.
Bespoke/
Corporate Trips
Tour de France
With the interest generated from hosting the early stages in 2014 and
the success of Sir Bradley Wiggins and Chris Froome in recent years,
there is sure to be a huge interest again in 2016. By using any of our
departures from 1st July to the 17th July, we are confident you will be
able to link into most stages of the event.For the full Tour itinerary visit
www.letour.fr.
L’Étape du Tour
For full details of this event visit www.letapedutour.com.
Semaine Fédérale 2016 to Dijon
With its continued popularity, we will again be operating a dedicated
departure to Dijon in the Burgundy region for the annual meeting of
this event in 2016. Our coach departs on Friday 29th July from our
regional pick-ups (approx. 7 hours later than the timings shown on
page 4 of the brochure) to arrive in Dijon during the morning of the
30th July. For the return journey, the coach will pick up during the
early evening of Sunday 7th August and arrive back in the U.K. on the
Monday.
Why not extend your stay in France? Contact our office should you
wish to make extra travel options either side of this event using our
other routes. Available at our return fare rates.
We recommend early booking as this is bound to be popular.
Standard Fare
Web Fare
£268
£256
CTC Member
Fare*
£258
CTC Member
Web Fare*
£246
*Sight of your CTC current membership will be required when boarding.
Single Journeys £155.00. Single Journey (Web Fare) £149
No CTC discount available
Whether it is a group of riders and their bikes
returning from Paris after a charity ride or
supporting a ride from Land’s End to John
O’Groats, we can cater for your logistical
requirements. Our vehicle sizes range from our
Standard Coach and Bike Trailer (as featured on
page 12) to our specifically designed Class 1
truck and trailer combinations, each having a
carrying capacity for 250 fully assembled bikes.
“I wish to put on formal record my heartfelt appreciation
and thanks to one of your employees. She has over the
past few days, been incredibly helpful in kindly responding
to my queries as I booked to travel to France this summer
to see my brother who lives in the South of France, using
your very impressive service.
I have posted a card to her today, to convey my thanks
personally, but wanted to take this opportunity to
email you and say how impressed I have been with the
excellent level of service given by your member of staff.
It was over and above, what I could have hoped from a
skilled and dedicated member of staff, and I felt that
such service should be valued and recognised, which is
why I am writing to you today.”
Fisher (Cumbria) May 2015
*IMPORTANT*
ONLY USE THE TIME
CONFIRMED ON YOUR
TICKET. PLEASE DO NOT
USE THE APPROXIMATE
TIMES OVERLEAF AS THESE
ARE ONLY A GUIDE.
10 European Bike Express • 3 Newfield Lane • South Cave • Hull • HU15 2JW
Tel: 0333 207 0506
How to Book
2016 Timetable
SAVE BY BOOKING ONLINE
www.bike-express.co.uk
Return Fares
Outward Journey
We operate to 3 separately priced zones (see page 5 of the brochure). If you move from one zone to another
for the return journey, simply add the 2 zone prices together and divide by 2.
Out from UK
Zone
Standard Fare
Web Fare
CTC Member Fare* CTC Member Web Fare*
Zone 1
£258
£246
£248
£236
Zone 2
£268
£256
£258
£246
Zone 3
£278
£266
£268
£256
*Sight of your CTC current membership will be required when boarding.
Single Fares
(either outbound or return)
Standard Fare: £155 (No CTC discount available)
Web Fare: £149 (No CTC discount available)
Hop On/Hop Off Service
(available within zones 2 & 3)
Up to 3 stops £45 per person, 4-6 stops £60 per
person. 7-8 stops £75 per person. (To be booked
through our office). Only available to clients who have
booked our service to or from the UK and for travel
within zones 2 & 3.
Surcharges
We guarantee not to surcharge unless the Brent crude
Oil price exceeds $100 a barrel (presently at $49 –
October 2015) or the Euro drops below 1.26 against
the pound.
Family Discounts
Extra Dates Added - Children under 16 on the date of
departure will be entitled to a 50% reduction on the
15th July, 29th July, 12th and 20th August.
A 25% reduction on all other dates.
7 Nights - Half Board
Std Fare
Web Fare
£526
£514
Thurs 19th May Atlantic ***
Fri 27th May
Sat 4th June
Med A
Atlantic
Sat 11th June
Med A
We recommend Citybond Suretravel policies. Further
details on page 1 or go to our Home Page and click on
the Travel Extras tab.
Sat 18th June
Atlantic
Sat 25th June
Med A
Fri 1st July
Med C
Extra Costs
Tandems - NO CHARGE
Electric Bikes - £30 Return and £15 One Way
Trailer - £15 return and £10 one way
Recumbent - £24 return and £12 one way
Recumbent Trikes - POA
(subject to dimensions and availability)
Trikes - POA (subject to dimensions and availability)
We accept Debit and Credit cards. Debit Cards carry a
surcharge of 0.5% and Credit Cards 2.5% on every payment
to cover the costs of the transaction with the bank.
We do not send out reminders for payment, your invoice
will state your final payment due by date. Any alterations to
the tickets or booking after an invoice has been raised are
chargeable per person.
Your ticket with timings will be sent via email/post to you
approx. 2-3 weeks before departure. To print off/ view
your pick up/drop off maps please go to our home page at
www.bike-express.co.uk and click on the “maps” tab.
13 Nights - Half Board
Std Fare
Web Fare
£748
£748
£536
£536
Med A
Insurance
Spain Specials - (includes Club Class Coach travel for you and your bike)
Departure Dates
13th May
3rd Sept
10th Sept
16th Sept
23rd Sept
Fri 13th May
Route
14 Nights - Half Board
Std Fare
Web Fare
£768
£756
£736
£736
£524
£524
B & B Prices: Reduction for 7 nights - £20, 13 nights - £39 and 14 nights - £42
Sea View rooms are available at a rate of £3.80 per person, per night.
Single room supplement: £108 for 7 nights, £200 for 13 nights and £216 for 14 nights
£779
£767
Fri 15th July
Atlantic***
Fri 29th July
Med B*
Fri 29th July
*
Semaine
Federale
Fri 12th Aug
Atlantic ***
Sat 20th Aug
Med A*
Sat 27th Aug
Atlantic
Sat 3rd Sept
Med A
Sat 10th Sept
Med A
Fri 16th Sept
Med A
Fri 23rd Sept
Med A
Fri 30th Sept
Med A
SET UP AN ONLINE ACCOUNT
TO RECEIVE SPECIAL OFFERS
AND REGULAR UPDATES
Choose one of the UK Departure dates from
the column on the left and any return date
back to the UK from the column on the
right (e.g. travel on a Med A and return on
an Atlantic route). Alternatively you can use
the service one way only (out or return). The
possibilities are endless.
Enhance your logistical options by using
our Hop on/Hop off service between our
destinations in zones 2 and 3 (see page 5).
This is only available to clients who have
booked our service either to or from the UK.
As our service is very detailed, once you
have decided on your route and pick
up/drop off points and you have been
invoiced, all changes are chargeable. The
charge for changes is £8 per person after
the invoice and £15 per person after the
tickets have been issued. Should you wish
to change your departure/return dates of
your booking within six weeks of departure
it will be treated as a cancellation and
charged accordingly. Name changes will
be charged at £40 per person.
Return Journey
(pick up in Europe)
Return from
Europe
Route
Sat 14th May
Med A
Sat 21st May
Med A
Sat 28th May
Med A
Sun 5th June
Atlantic
Sun 12th June Med A
Sun 19th June Atlantic
Sun 26th June Med A
Sun 3rd July
Atlantic**
Sun 17th July
Med C
Sun 31st July
Atlantic**
Sun 7th Aug
Med A ****
Sun 7th Aug
Semaine
Federale
Sun 14th Aug Med B*
Sun 21st Aug
Med A*
Sun 28th Aug Atlantic
Sun 4th Sept
Med A
Mon 12th Sept Atlantic **
Sat 17th Sept
Med A
Sat 24th Sept
Med A
Sat 1st Oct
Med A
Rosas unavailable
** Narbonne pick up available. Agen unavailable. This service will operate from Narbonne (09:30am) via Toulouse (late
morning), Lourdes (early afternoon), Bayonne (mid afternoon), Bordeaux, Saintes, Poitiers, Tours, Paris & Calais.
*** Narbonne drop off available, Agen unavailable.
****This service operates from Macon via Beaune, Auxerre, Nemours, Paris and Calais
The Coach will pick up on the outbound journey from the UK on the date stated.
Drop offs in Calais, Paris and Nemours will take place on the same day.
The return date is the day you are picked up and not the day of the return into the UK.
If you are returning from Thionville, Nancy, Nemours, Auxerre, Beaune, Orleans, Tours,
Paris and Calais - pick ups will be in the early hours of the following day.
Office Hours: Monday to Friday 10.00hrs to 16.00hrs
Tel 01430 422111 Fax 01430 422877 Email [email protected] www.bike-express.co.uk
11
A dvertisement
No. 1 For Bike Logistics
For more than 20 years we have been the UK’s No.1 for bike logistics ranging from 50 riders for a charity event
to 800 riders and bikes for the Deloitte Ride Across Britain and events for Vodafone and Deutsche Bank.
Whatever your requirements we are confident we have the complete solution for your bike and rider logistics.
Our range of bespoke vehicles allow bikes to be individually racked whilst
remaining fully assembled. Our experienced loading staff have completed
in excess of 8000 bike movements in the last year without a single scratch!
For larger events we are able to operate a collection service from hubs
located close to your clients. Our unique service comprises of:
We’re with you
all the way.
We enjoy the same
kinds of things as you –
unspoilt landscapes,
local culture, lively
festivals, good food and
drink. So we design our
tours with you in mind.
Club Class Coaches with bespoke
trailer combinations
Pleasure before profit
Offering transport for up to 54 riders and their bikes. Bikes remain fully
assembled and are loaded into individual racks by our experienced loading
staff. Our Club Class Coaches offer Club Class seating with calf supports,
generous leg room and individual sound system, toilet, catering facilities
(including microwave) and air conditioning. This option allows riders to
travel with their bikes for such as charity events where it is necessary to
return to the start point.
Responsible tourism
Bespoke Truck/trailer combinations
With capacities ranging from 120 to 250 our bespoke trailers offer a
unique loading system that ensures there is no contact between bikes
whilst remaining fully assembled.
Local collection service for your clients and their
bikes via an online booking system
We’re a not for profit organisation and our tours are planned,
tried and tested by knowledgeable and
experienced volunteer leaders.
We try to minimise the impact on
the environment with small
groups. Locally owned suppliers
and services are used wherever
possible.
Financial protection
All our tours are ATOL and
ABTOT protected
For large events we are able to offer a local collection service for your
clients. They can book their requirements via a link to our online booking
system set up specifically for your event in your name.
Whether you are looking for the hire of one of our Club Class Coach/
trailer combinations or the full logistics solution for 800 cyclists,
please contact us on [email protected] or Tel: 01430 422111.
12 European Bike Express • 3 Newfield Lane • South Cave • Hull • HU15 2JW
MANY OF OUR TOURS TRAVEL WITH
EUROPEAN BIKE EXPRESS
For the latest tour availability
go to: www.cyclingholidays.org
Booking Form
1. Party Leader Details
2. Outward Route
Please use BLOCK CAPITALS
UK Departure Date ____ / _____ / ____
European Return Date ____ / _____ / ____
Name
UK Pick up Point:
European Pick-Up Pont:
European Drop off Point:
UK Drop off Point:
Home Tel no.(Inc STD)
Med A
Atlantic
Med A
Atlantic
Work Tel no.(Inc STD)
Med B
Fixed Base Holiday
Med B
Fixed Base Holiday
Mobile Tel no.
Med C
Semaine Federale
Med C
Semaine Federale
Address
Postcode
(tick box)
Email
5. Details of ALL persons travelling
Title Initial
(tick box)
Surname
Passport
Number
3. Return Route
Insurance Cover*
It is very important that you complete section 4, entering the
phone number of the person in the UK with whom you will
be in contact during your tour. If any person in your party is
taking a mobile phone abroad it is VITAL that you supply us with
the number. This is in case of unscheduled route changes or
failure by yourself to rejoin the coach as arranged. If any mobile
number is changed, please inform us.
Full Name
Tel (inc STD code)
(tick box)
6. Fixed Base Holiday Accommodation
- please do not forget to enter dates of birth (D.O.B.) Please continue on a separate sheet.
D.O.B.
4. IMPORTANT! Next Of Kin Details
(tick box)
CTC
Bike Type**
Trailer type
Member No solo / tandem / trike
& size
Mobile Phone Number
very important (if taking)
Room type (please indecate):
No.
Single Twin
Double
No.
Sea View
Triple*Family*
*Price on Request
Meal type (please tick):
Half Board
B&B
Special Request (e.g. dietary or disability):
*Please state your company and policy number. **Please state if Carbon Framed and dimensions - if not a solo.
7. Deposits (Non-refundable)
If booking within
8 weeks of departure, please
enclose full fares.
No of persons
Use this space for any requests relating to coach
seating or if you wish to travel with another cyclist.
8. Credit/Debit Card or BACS Booking
I agree to a total of £
being taken from my credit/debit card.
Please state card type (eg. Visa):
Card Number:
Start Date:
Total Payment
/
Issue No:
/
Finish Date:
/
/
Name on card:
(Deposits @ £40 per person)
Please note that whilst we will do everything to comply with your requests,
sometimes it may not be possible and we therefore cannot guarantee this service
CVC Number:
(last 3 digits on the reverse of your card)
Note: Cheques no longer accepted.
BACS Payments
HSBC
Sort Code: 40-31-08
Account:61500309
NB. Credit card payments
are surcharged by 2.5%
bank charge.
Debit card payment are
surcharged by 0.5% bank
charge and Cash transfers are
surcharged by 1% bank charge.
9. Signature
I agree on behalf of all the persons named hereon to accept the booking conditions (which I have read) overleaf and that to the best of my knowledge and belief, no circumstances exist which may cause this holiday to be cancelled
and I/we agree to pay the balance of our holiday not later than 8 weeks prior to departure.
Signature Date
PLEASE CHECK YOU HAVE COMPLETED ALL OF THIS FORM BEFORE POSTING
Tel 01430 422111 Fax 01430 422877 Email [email protected] www.bike-express.co.uk
13
Terms & Conditions
European Bike Express Fair Trading Guarantee And Booking Conditions
We appreciate that your holiday is important to you. Before you make your choice, we want you to know that you will get a fair deal with our company - after all, it is in our own interest for you to be
satisfied and book with us again. When you make a booking with European Bike Express and we accept it, a contract is legally made - with obligations and rights on your side and ours, as set down below.
There is no “small print” in this leaflet but please read this Fair Trading Guarantee and the information regarding your holiday as this forms the basis of our contract with each other.
1. Booking your holiday.
You should either book online at
www.bike-express.co.uk, or contact
our reservations department either
by phone or e-mail to check that
the holiday which you require is
available. If you book via the office
then your completed booking form
and deposit must then be sent to us,
to reach us no later than seven days
after your reservation was made. If
you book your holiday within eight
weeks of the departure date, the
booking form must be accompanied
by full payment for the holiday. Upon
receipt of the above we will issue
a confirmation invoice, at which
time your deposit/full payment
becomes non-refundable except in
circumstances detailed elsewhere in
these conditions.
2. Paying the balance of your
holiday.
You must pay the balance of your
holiday to us at least eight weeks
prior to departure WITHOUT ANY
FURTHER REMINDER. If you fail
to pay these monies by the due
date we reserve the right to cancel
your holiday booking and you may
be liable for cancellation charges
as detailed under the section “If
you cancel your booking”. If you
have booked online, you can pay
your final balance or any payment
online. Just log in and go to “View
my bookings”. Any tours for which a
balance is outstanding will have the
option to “Make Payment” against
them. The View option will take you
to your booking summary so you
can see how much has been paid
and how much remains to be paid.
You should then select the “Make
Payment” option, which will then
take you directly to the Payment
screen. You can then choose to pay
the balance or a partial payment and
enter the amount that you would like
to pay. You may also pay the balance
via BACS to HSBC Bank plc, Sort
code: 40-31-08, Account: 61500309.
Cheques are no longer accepted.
There will be a 1% charge for cash
transfers.
3. If you change your booking
If after booking your holiday, you
wish to transfer to a different holiday,
departure date (only possible to
change dates within the current
timetable) or pick up/ destination
on the booking, we shall do our
best to meet your requirements –
subject to availability. Any changes
must be made in writing and an
administration charge of £8 per
person after the invoice and £15
per person after the tickets have
been issued will be applied. There
is a maximum charge of £30 per
booking. A change of name will incur
a charge of £40 per person. (NOTE:
A change of departure date will be
considered as a cancellation and
charged accordingly).
4. If you cancel your booking
You will appreciate that European
Bike Express will have incurred
expenses in connection with your
holiday as soon as your booking form
has been received and accepted.
If you are forced to cancel your
holiday, a charge will therefore be
made. The amount of the charge
will depend upon the time at which
notice of cancellation is received
by us at our office. The scale of
cancellation charges which will
apply is set out below, expressed as a
percentage of the total holiday cost.
If cancellation is made more than 56
days before intended departure only
your deposit will be forfeited.
56-29 days before intended
departure: 30%
6. Events beyond European Bike
Express’ control
If certain events outside European
Bike Express’ control (being force
majeure comprising [but not limited
to] war or threat of war, terrorist
activity, political unrest, riots, civil
strife, natural disasters, technical
problems or accidents involving
cross Channel ferries or other
transport, fire, bad weather or any
other event outside the control
of European Bike Express) occur
before your departure date then
European Bike Express may be forced
to cancel or substantially alter
your holiday arrangements. In such
circumstances should you decline to
accept the alternative offered then
European Bike Express may retain
all reasonable expenses incurred
in connection with the holiday
booking. Should such events occur
after the departure then every
possible effort will be made to allow
5. If we change your booking
the holiday to run its course before
Whilst European Bike Express the decision to discontinue is taken.
will at all times endeavour to
satisfy customer’s requirements, 7. Our responsibilities
nevertheless because of changing European Bike Express cannot be
circumstances European Bike Express held responsible for, nor will it offer
reserves the right to make alterations any refunds for delays or changes
to any booking made. European Bike in the holiday itinerary which may
Express will of course inform you as result at any time due to adverse
soon as possible in writing the nature weather conditions, road closures,
of the change. In this case European traffic delays, civil disturbances,
Bike Express will offer you the industrial action or any other reasons
alternative of accepting services or beyond European Bike Express’
accommodation of a similar or better control. European Bike Express also
standard to those originally booked cannot accept responsibility for
(if available) or a full refund of missed onward travel arrangements
monies paid. European Bike Express as a result of any delay caused by
will not cancel any holiday later than reasons beyond our control which
30 days prior to the departure date may occur on the return to the
except when events occur beyond UK. European Bike Express will
European Bike Express’ control (see endeavour to correct as soon as
booking condition no 6) or if the notified any omissions or actions
holiday payment has not been made which may occur on our coaches,
at Hotel Marian Platja in Spain or
in full.
on a Channel crossing described
28-15 days before intended
departure: 60%
14-1 days before intended departure:
100%
If at the last minute you decide
not to go on holiday and we are
not notified the 100% cancellation
charge applies. A valid cancellation
can be made only in writing by the
person who signed the booking
form. The date of cancellation will
be the day on which we receive the
written notification. If you are forced
to cancel your holiday, remember
that you may be able to make a claim
having taken out holiday insurance
(with the premium paid) and the
cancellation falls within the terms of
the insurance cover. It is not possible
to change dates outside of the
current timetable.
NB Proof of posting of cancellations
will be required in case of dispute.
in our brochure, brought about by cannot be held responsible for any
personnel not employed by ourselves passenger’s failure to meet the coach
and whom we have no control over. for any reason whatsoever. Please
see main holiday brochure for a
8. If you have a complaint
description of pick up locations. As
We do our best to give you a with international lines, it is accepted
successful and enjoyable holiday, that the coach may be earlier or
but even the best laid plans can go later than the scheduled time, but in
wrong. If you have a complaint about case of adverse traffic conditions, it
any service European Bike Express may be more than 30 minutes late.
provides, please report this to our Obviously we do our best to avoid
office where a representative will this. Please note too that all arrival
take whatever steps are necessary times are approximate; European
to resolve the matter. Please Bike Express cannot be held
follow this up within 7 days with a responsible for any expense incurred
written statement stating clearly due to delays beyond their control.
your booking reference number,
departure date and full details of the 11. Your Bicycle
complaint. We will not consider any European Bike Express insurance
claims received outside this period. covers the carriage of bikes up to
a maximum of £1500 per bike and
9. Your Passport
cannot accept responsibility for
You will not be allowed to board claims in excess of this. If the value of
the coach in the UK without a valid the bike exceeds this amount, extra
passport. If you hold a valid British insurance cover will be required.
Passport issued in the UK, you do Any damage done to your bike must
not need a visa or permit to travel be brought to the attention of the
to any of the countries featured in coach crew when it is unloaded from
this Brochure. Other nationalities the trailer. Any claims made after this
should check with our office to be cannot be accepted.
given information on passports/
visas required for the destination 12. Holiday Insurance
described in the main holiday We recommend Citybond
brochure. It is your responsibility Travel Insurance. Please
to ensure that you have a valid go to the website and click
passport and any visas if necessary on the Travel Extras tab
for the countries to which you are on our homepage
journeying. European Bike Express
cannot be liable for any expenses 13. Replacement Coach and
incurred if you do not ensure that
Trailer
your travel documents are in order. With the coach tow hitches and
trailers operated by European Bike
10. Boarding your Coach.
Express being unique the likelihood
With all pick up points it is your of finding a replacement at short
responsibility to meet the coach at notice is remote. With this in mind
the pick up point shown on your we back up our programme by
holiday and travel tickets. You must keeping a spare coach and trailer
be at the pick up point 30 minutes which can be despatched in the
before the scheduled departure unlikely event of a major breakdown
time. European Bike Express i.e. where a repair will take longer
14 European Bike Express • 3 Newfield Lane • South Cave • Hull • HU15 2JW
than sending our back up coach. This
worst case scenario has never had to
be implemented. The vehicles are
thoroughly prepared and checked
before each trip with the emphasis
being on preventative maintenance.
14. Fuel and Currency Surcharge
European Bike Express guarantees
not to operate a surcharge unless the
crude oil price or value of the euro
exceeds the parameters set out in
our pricing schedule. We guarantee
that any surcharge will not be more
than 10% of your holiday cost and
will only be applied if absolutely
necessary.
15. Financial Failure Insurance for
Fixed Base Holidays.
PTB Ltd t/as European Bike Express is
a company committed to customer
satisfaction and consumer financial
protection. We are therefore pleased
to announce that, at no extra cost
to you, and in accordance with
‘’The Package Travel, Package Tours
Regulations 1992’’ all passengers
booking with PTB Ltd t/as European
Bike Express are fully insured for the
initial deposit, and subsequently the
balance of monies paid as detailed
in your booking confirmation
form. The policy will also include
repatriation if required, arising from
the cancellation or curtailment of
your travel arrangements due to the
insolvency of PTB Ltd t/as European
Bike Express. This insurance has been
arranged by Towergate Chapman
Stevens through HCCI International
Insurance Company PLC.
Policy exclusions: This policy will
not cover any monies paid for Travel
Insurance or any claim relating to Air
Flights. Please ensure the Company
you have booked with has the
appropriate CAA / ATOL Bonds in
place.
Tel: 01430 422111 Fax: 01430 422877