Company Profile HMC Consulting Group
Transcription
Company Profile HMC Consulting Group
HMC Consulting Group Company Profile HMC Consulting Group The global automotive market shows increasing complexity, former local markets turn into nationwide or paneuropean competitive situations. Informations are not protectable any longer, transparency is global and given in a matter of seconds. Decision processes of customers are rapidly changing in the “digital age” of the worldwide web. Beside the mature markets of West Europe, North America, Japan and South Korea, where the volatility is predictable quite precisely, manufacturers are facing different problems and needs in the „BRIC” Markets. Apparently several evolutionary steps of the mature markets are skipped in these emerging markets. Furthermore, in many markets ownership of a car gets less important. In fact, vehicles become increasingly part of a „multimodal mobility chain“, a trend which will become even stronger in times of a proceeding urbanization. In this environment, especially the Automotive „Downstream“ is changing faster than ever before. Only manufacturers that are able to follow the pace of the market will be amongst the winners. Copyright© 2013 HMC Automotive Strategie- und Marketingberatung GmbH 1 HMC Consulting Group Who we are – our Consulting Philosophy Founded in March 2004, „HMC Automotive Strategy & Marketing Consulting GmbH`s“ USP is the specific know how of our partners in the area of Sales, Marketing, Aftersales and Financial Services in the Automotive Downstream. A main reason for setting up projects with external consultancy is their assumed capability of „thinking out of the box“. We share this assumption, but for us, a mandatory condition is the in-depth knowledge of „in the box“, which - from our perspective - is only given by long time management experience and responsibility in the industry. Following that principle, all our consultants (only senior partners) have - beside their methodological competence - a respective career in the Automotive Downstream. Our standard generally is „to be on a par“ with our clients working out and implementing solutions for all kind of Automotive Downstream questions. Our Senior Partners and collegues from the network have gained their Management- and Top-Management experience at Daimler, Ford, General Motors, Hyundai/Kia, PSA, VW, Deutsche Bank and Société Générale. In the course of their career, each of them was responsible for a number of restructuring- and integration-projects. The in-depth knowledge gained from personal responsibility as the major differentiator versus „Classic Consultants” guarantees, that beside a „theoretical ideal solution“, we will define solutions based on the personal experience of our team. This will enable our clients to realize „Quick Wins“ and generally assures appropriate implementation time frames. Our work does not end with the final project report and we would appreciate to support the implementation phase as external Project Manager or Interim Manager. Copyright© 2013 HMC Automotive Strategie- und Marketingberatung GmbH 2 HMC Consulting Group Our Range of Services Our field of competence is the Automotive Downstream: the Automotive Sales, Marketing and Aftersales processes, including all related Service Businesses in the process chain. A strong increasing influence on the entire process and known behaviour of all participants is given through the internet and all related communication, decision process and business process opportunities. Copyright© 2013 HMC Automotive Strategie- und Marketingberatung GmbH 3 HMC Consulting Group Our Range of Services for Manufacturers and Importers Market, Segment and Competition Analysis Strategic Pricing and Margin Policy Brand and Communication Policy Optimization of Dealer Marketing and CRM Implementation Support of the Product specific Marketing Mix Optimization of Product and Price Communication Implementation and Optimization of innovative Marketingtools (e.g. E-Commerce, Social Media, Performance and Affiliate Marketing) Implementation and Optimization of the Financial Services Toolbox (Consumer Financing and Leasing, Wholesale Financing, Insurances, other Services) Implementation Strategies for innovative Mobility Concepts (e.g. Car-Sharing, E-Mobility, multi-modal Mobility Concepts) Implementation and Optimization of Remarketing Strategies Target group oriented Sales and Marketing Approaches (e.g. Private vs. Fleet Customers) Distribution Network (Dealer / Importer) Policy and Analysis Financial Restructuring and Mergers & Acquisitions of Dealers, Interim Management Definition of Dealer Contracts, Sales and Aftersales Standards Optimization of Organizational Structures and Processes on all Downstream Levels Field Force Management and Controlling (incl. Reporting) External Project Management, Interim Management Copyright© 2013 HMC Automotive Strategie- und Marketingberatung GmbH 4 HMC Consulting Group Our Range of Services for Financial Service- and other Providers Market, Segment and Competition Analysis Market and Business Area Strategies Implementation and Optimiziation of the Product Portfolio Cooperation and Joint-Ventures with Manufacturers, Importers and Dealers Other Automotive Downstram related Products (Car Insurance, Warranty Products, Roadside Assistance, Fleet Management, Rental and Car Sharing Business) Optimization of Organizational Structures and Processes (Sales and Marketing, Customer Service, Risk Management, Operations) Field Force Management and Controlling (Reporting) Optimization of Remarketing Strategies Financial Restructuring and Mergers & Acquisitions of Dealers, Interim Management External Project Management, Interim Manangement Our Range of Services for Dealer Groups and Investors Market, Segment and Competition Analysis, especially on local or regional Level, Evaluation of Multi Brand opportunities Market and Business Area Strategies Customer Group oriented market approach (e.g. Private vs. Fleet Customers) in a local or regional environment Controlling, Organizational Structures and Reporting Tools, Horizontal vs. Vertical Steering for Multi-Brand Groups Implementation and Optimization of Financial Services and other Service Business (e.g. Car Insurance, Warranty Products, Rental and Car Sharing Business, Local Fleet Management) Optimization of local Marketing and CRM Optimization of Organizational Structures and Processes (Increasing Effiency by bundling the process chain and levelling Synergies between New and Used Car Sales, Parts & Accessories and Aftersales) Remarketing Strategies and Processes Financial Restructuring and Mergers & Acquisitions of Dealers, Interim Management External Project Management and Interim Management Copyright© 2013 HMC Automotive Strategie- und Marketingberatung GmbH 5 HMC Consulting Group Our Consulting Approach Our Consulting Approach is holistic, including in general -4- phases Phase I: Market and Process oriented Context Analysis, joint Description of Result Expectation Phase II: Development of Solution Alternatives, „Experience Benchmark driven“ HMC Recommendation Phase III: Integrated holistic Implementation Concept Phase IV: Implementation Support by HMC, Interim Management (if requested) Context-oriented Problem analysis Copyright© 2013 HMC Automotive Strategie- und Marketingberatung GmbH 6 HMC Consulting Group Strategy-Development and integrated Marketing-Conception Our Consulting Approach is holistic and modular, after each jointly defined Project Module, the Client has the opportunity for a „Make or Break“ Decision. Copyright© 2013 HMC Automotive Strategie- und Marketingberatung GmbH 7 HMC Consulting Group The Team (I) Actually we are 5 Senior Partners having in total more than one century business experience in the Automotive Downstream. A number of the Top Ten Global Players have been our employers. This guarantees, that all our Collegues and our Network Partners can discuss „on a par“ with the Client`s Management and Top-Management. Efficient and succesful Consulting means „to walk the Realistic Way“ together with our Clients after evaluation of all possible Alternatives! Thomas Bade Founder of the HMC Consulting Group in 2004, today he can look back to more than 20 years in Automotive Sales, Marketing, Aftersales and Financial Services plus more than 6 years in Consulting. After an Apprenticeship in Banking and Studies in Economics and Business Administration, he worked in different Management and Top Management positions for 3 of the actual Top 5 Global Car Makers and for 2 Top European Banks. He has deep experience in intercultural work and is one of the very few people in Europe combining Top Management Experience in Automotive Sales, Marketing and Financial Services. (Details) Torsten Kühl Managing Partner at „HMC Automotive Strategie & Marketingberatung GmbH“, has more than 20 years Experience in Automotive Dealer Business and Financial Services. After an apprenticeship in Automotive Sales & Administration and Studies in Business Administration, he spent 20 years at 3 well known Leasing Companies. During that time, he had responsibility for all business areas of Full-Service Leasing. He was Head of several Re-Engineering and Integration Projects with specific responsibilty for IT Processes and Product Books. (Details…..) Andreas Prillmann Spent more than 25 years of his career for Top Players in Consumer Goods and Automotive Industry with focus on Marketing, Sales and Aftersales. Since 1997, he held several TopManagement Positions in the Luxury Car Industry. Based on Studies in Economics and Social Sciences, Andreas Prillmann has special expertise in reengineering, strategic Brand, Market and Dealer Network Development. (Details) Copyright© 2013 HMC Automotive Strategie- und Marketingberatung GmbH 8 HMC Consulting Group The Team (II) Peter Sommer Peter Sommer has more than 30 years experience in the Automotive Downstream sector. Based on Studies in Business Administration, he was in charge of several responsible positions in all Marketing and Sales Areas of Headquarters and NSC`s, since 2000 on Top Management Level. He has special expertise in Dealer Marketing, Product Launch Strategies, Dealer Network Development, Sales Operations and Field Force Management, Optimization of business processes and project controlling. (Details) Göran Tamm After Studies in Business Administration, Göran Tamm gained more than 25 years in-depth Marketing and Management Expertise. He started his Career in FMCG and worked more than 15 years for Top Players in the Passenger Car and Truck Business, where he made major contributions to profilize Premium and Volume Brands. He has in-depth experience in intercultural work and has been part of severel re-engineering processes. Göran Tamm has special expertise in global Brand Development and Optimization of Marketing Processes. (Details) Copyright© 2013 HMC Automotive Strategie- und Marketingberatung GmbH 9