eBook Handbook (8/2012)

eBook Handbook
Forney Independent School District
Table of Contents
Page
Process for Receiving a Laptop .......... 2
What Is Issued .................................... 3
Security ............................................. 3
Laptop Damage Limit ........................ 4
Student Guidelines ............................ 5
Repair Procedures ............................. 6 - 7
Appendices
1. Board Policy CMD (Local)
2. Student / Parent Agreement
3. Key Points Regarding Laptops
4. eBook Loss / Damage Report
5. Student Laptop Check-Out Agreement
6. Forney ISD Acceptable Use Policy
7. Table of Approximate Laptop Parts Cost
Note:
The forms, agreements and appendices contained in this handbook are occasionally updated.
The forms received may not be the exact form contained here. Updated copies of the handbook
can be found on the district web site.
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Process for Receiving a Laptop
Students Eligible for eBook Laptops
All of the following are required for a student to receive a laptop:
1. Successfully turn in all textbooks or have paid fully for textbooks not returned.
2. Turn in all required eBook forms fully completed. See below
3. All fines and fees currently due associated with Forney ISD must be paid in full.
4. Must be enrolled in and attending regular classes. Students at alternative or disciplinary
campuses are not eligible.
There are four steps the student and their parent will need to complete in order to
demonstrate their commitment to this agreement.
1.
2.
3.
4.
Sign and submit FISD AUP. This is part of the enrollment process and is included in the
paperwork done during enrollment.
Sign and submit the Student/Parent Agreement, found on the eBook area of the district
website.
Sign and submit the Check-out Agreement form received with the equipment.
Read and/or watch the informational and training presentations and videos on the desktop
of the student laptop.
1. SIGN AND SUBMIT REQUIRED FORMS
Each student and their parents/guardians will be required to complete the agreement
form. Conditions to the agreement are on the following page. All agreements must be
signed by the students and parents and returned in a timely manner. Forms not returned
by the dates set by campus administration will require turning in the laptop until the forms
are returned.
2. PARENT / STUDENT TRAINING AND INFORMATION
All parents/guardians and students agree to read and watch the informational and training
presentations and videos that are on the desktop of the student laptop. Through
presentations and videos parents and students will learn the appropriate care and handling
of the laptop and how to report problems such as, theft, damage, etc.
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What Is Issued
Each student will be issued a notebook computer, power adapter, and a protective case*.
*Forney ISD students now have the option of carrying their laptop in an approved personal laptop bag or
laptop sleeve of their choice. More information and the parental permission form are available on the district
website.
Specifications for the laptops may change at any time.
Security
The District will take several security steps:
1.
Each laptop will be identified with asset tags and internal identification to facilitate ongoing tracking of
laptops. Tampering with or removal of any identification tags is a violation of FISD’s acceptable use
policy.
2.
Work with the FISD School Resource Officers from the Kaufman County Sheriff’s Department to alert
pawn shops and police departments in the surrounding areas to be aware of this District-owned
equipment.
3.
Collect data on the frequency of repairs, types of questions or problems, and students/parents
experience.
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Laptop Damage Limit
Individual Insurance Availability
Individual insurance is available for purchase through a third party to decrease the risk associated with
laptops. Information regarding those policies will be available on the eBook page of the district website or
click here.
District Damage Limit – The following apply to the Forney ISD laptop damage limitation and
are not part of the separate insurance that is available. Please see that policy for the specific
provisions and restrictions.
The laptop damage limit of $250 only applies to certain accidental events that occur at home, school, or on
the road.
 In case of theft, vandalism, and other criminal acts; a police report MUST be filed by the student or
parent for laptop damage limit to apply. A copy of the police report must be brought to the eBook
Depot.
 There is no damage limit applied to lost laptops, cases of intentional damage or acceptable use
violations. Lost laptops or intentional damage will have to be repaired or replaced at the full cost for
replacement of the laptop or accessories.
 The parent and student are responsible for the cost of any damage up to $250.00 due to accidental
damage. (See board policy CMD (Legal). Appendix 1)
 Damages must be paid or a payment plan initiated before a laptop can be returned to the student.
 In case of theft, the $250 damage limit must be paid and a police report filed before a laptop can be
replaced.
District Restrictions and Limitations
 Due to warranty and district requirements, replacement parts are purchased and repairs are made by
District Technology personnel only. Student and parent / guardian purchase of parts or repairs by
themselves or by third parties is not permitted.
 Damaged parts will be retained for viewing for only 2 weeks after an event. Schedule an appointment
by contacting the students campus office.
 Payment for damages or repairs is to return district property to useable condition and in no way
entitles payer to damaged parts.
 Parts prices fluctuate and are subject to change without notice. Therefore the amount paid will be for
the current cost of repair parts at the time of payment. Click here for “List of Replacement Parts &
Prices”.
Do not send payment according to this price list. Notification will be sent for the actual amount due.
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Student Guidelines for Acceptable Use of Technology Resources
Please see Appendix 6 for a copy of the FISD Acceptable Use Policy.
Student Guidelines
System Policies:
 Tampering with system policies as set by district personnel is a violation of the district acceptable use
policy and will result in disciplinary action and possibly monetary fees or fines.
Laptop Appearance:
 Do not tamper with or remove laptop labels. Do not apply stickers, paint, marker or decorate the
laptop in any way. These are also a violation of the district acceptable use policy and will result in
disciplinary action and possibly monetary fees or fines.
Laptop Bag:
 Laptop should be carried in the bag provided or an approved replacement.
Sound:
 Sound must be muted at all times unless permission is obtained from the teacher for instructional
purposes.
Deleting Files:
 Do not delete any folders or files that you did not create or that you do not recognize. Deletion of
certain files will result in a computer failure and will interfere with your ability to complete class work
and may affect your grades.
Music, Games or Programs:
 Music and games are a distraction during class and should not be brought to school unless you have
permission from a teacher for a special project. Music and games should never be saved to the user’s
folder (home directory or student number) on the district servers.
 Personal files (music, apps, books, etc.) will not be saved by district personnel and should be saved at
home for back up. The district is not responsible for lost downloads or fees related.
 Do not save games or any applications to the hard drive unless you have permission for an educational
project. They may conflict with the system or violate copyright.
 All software loaded on the system must be District provided or approved.
Internet use at Home:
Use of home Internet access is allowed, but due to security restrictions may not be possible. If available,
Internet use at home must be conducted under the following guidelines:
 Monitoring of internet use outside of the Forney ISD network is the responsibility of parents /
guardians. The District Acceptable Use Policy applies to use of district laptops anywhere. Home
internet use on the district laptop may be monitored by district technology staff.
 Any inappropriate material found resident on the laptop will result in disciplinary action.
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Troubleshooting & Repair Procedures
Step 1 – Troubleshooting Tips
My computer won’t turn on.
 Is the battery charged and connected correctly?
 Is the computer plugged into an electrical outlet?
 Are all power adapter connections securely fastened?
 Did you delete files from your computer that you did not create?
 Do you have a floppy drive attached with a disk in drive A:?
My computer won’t let me log onto the computer / network.
 Do you have the network cable fastened correctly into the RJ45 port or network connection and the
wall socket or do you see a flashing light on your laptop indicating a wireless connection?
 Do you have the wireless switch (located on the front edge of the laptop) in the “on” position? The
green indicator should be showing.
 Are you typing your login and password correctly? Passwords are case sensitive.
 Did you put any extra spaces or letters in your username?
 Are you new to the campus and your account is not set up?
My computer won’t let me print.
 Do you have the correct printer installed? Check the Room # for the printer.
 Did you select the correct printer from your list of printers?
 Do you have the margins set to be within the range set up by the printer?
I can’t find the file I was working on yesterday.
 Did you save the document? Remember, save your work often.
 Use Start and drag up to Search. Use the search feature to type the name of the file you were working
on and let the computer search for the document.
Step 2 – Get Help
If you are having technical problems at school:
 Use the “Rule of Three.” Ask three other people to help you (fellow students are good sources of help).
 If you continue to have problems after using the “Rule of Three,” then report the problem to your
teacher.
If you are having technical problems at home:
 Use the “Rule of Three” if possible.
 Document the problem as completely as possible. Write down any error messages received as well as
what software was being used when the problems occurred. Give the information to eBook Tech the
next school day.
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Step 3 – Turn in laptop for repair with documentation
If your laptop is malfunctioning beyond use or has been physically damaged, discuss the situation with your
teacher and complete the appropriate form. The teacher will then instruct the student according to the
appropriate campus repair procedures.
Depending on the problem, the documentation may include:
 Laptop Loss/Damage report – Appendix 4
 Laptop Problem Report – See Below
 Checkout Agreement – Appendix 5
If your laptop is lost, stolen or significantly damaged, tell your teacher as soon as possible and go to the eBook
Depot to report it. In cases of theft or vandalism a police report is required; contact the local police
department or the campus SRO for incidents that occur on campus. (Appendix 4)
The form below is used on campus for issues or errors that occur, and in some cases slight damage. Please fill
out the form completely, giving as much detail about the problem or damage as possible. Students with
incomplete forms will be sent back to class for completion Attach any documentation brought from home.
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Appendices The following forms are for example only. Actual forms may change and can be obtained from your classroom teacher or on the Forney ISD website. Appendix 1 The following is an excerpt pertaining to electronic textbooks, the complete policy is available online at the Forney ISD web site on the Board of Trustees page or get a copy from the Forney ISD Administration office. Forney ISD 129902 RESPONSIBILITY FOR INSTRUCTIONAL MATERIALS AND EQUIPMENT
CMD(LEGAL)
Each student or his or her parent or guardian shall be responsible for all instructional material and
technological equipment not returned in an acceptable condition by the student. A student who fails to return in
an acceptable condition all instructional materials and technological equipment shall forfeit the right to free
instructional materials and technological equipment until the instructional materials and technological
equipment previously issued but not returned in an acceptable condition are paid for by the student, parent, or
guardian.
Under circumstances determined by the Board, the District may waive or reduce the payment required if the
student is from a low income family. The District shall allow students to use instructional materials and
technological equipment at school during each school day.
If instructional materials or technological equipment is not returned in an acceptable condition and payment is
not made, the District may withhold the student’s records, but shall not prevent the stu-dent from graduating,
participating in a graduation ceremony, or receiving a diploma. However, in accordance with policies FL and
GBA, students have a right to copies of any and all District records that pertain to them. This section does not
apply to an electronic copy of open-source instructional material. Education Code 31.104(d), (h); 20 U.S.C.
1232g; Gov’t Code 552.114(b)(2) [See also EF] Forney ISD eBook Handbook Page 8 v12.8.12 Appendix 2
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Appendix 3
Key Points Regarding the eBook Program
General Care
Treat the laptop and bag just as you would your textbooks.
Don’t write or scratch on them.
Don’t apply stickers.
Don’t attempt to change the look or operation of the laptop.
Do not touch or allow the screen to be touched by anything. (Pens, pencils, pointing devices)
Carry the laptop as though it is a lunch tray with a full glass of water.
Be extremely careful when carrying the laptop in the bag, (ex. setting it down, storage, etc.)
Problems
Use the eBook Problem reporting form and document what is happening when there is a
problem.
Take the laptop to the campus repair area when you have a problem that cannot be resolved
quickly in class.
Home Use
Use a surge protector when charging your laptop at home.
Plug in your laptop as soon as you get home. It cannot be overcharged and can be used while
charging.
Take eBook to school every day with a fully charged battery.
Know who is using and has access to your laptop, the student / parents are responsible for the
laptop.
Do not attempt to load dial-up internet software.
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Appendix 4
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Appendix 5
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Appendix 6
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Appendix 7
Table of Approximate Laptop Parts Costs
Click here for “List of Replacement Parts & Prices”.
Fees given are for example only. The amounts are not guaranteed and will fluctuate.
These prices do not include shipping or other repair costs that may apply.
Actual cost will be determined at the time repairs are completed.
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