Galaxy Gold/Security Directors Gold

Transcription

Galaxy Gold/Security Directors Gold
Galaxy
Remote Servicing and User
Management Suites
Honeywell Security
Table of Contents
Introduction........................................................................................................................1
Applications .......................................................................................................................2
Remote Servicing and Monitoring (communicating with Multiple Galaxy Control Panels)........................................... 2
On-Site Servicing and Monitoring (single Galaxy control panel) ................................................................................. 3
Installation..........................................................................................................................4
PC Requirements ......................................................................................................................................... 4
Additional Requirements ............................................................................................................................ 4
For Remote Servicing/Monitoring: ............................................................................................................................... 4
For On-Site Servicing/Monitoring: ............................................................................................................................... 4
Installing Remote Servicing/User Management Suite.............................................................................. 4
Converting Galaxy Gold/Security Directors Gold V5.xx and V6.xx files ................................................ 4
Copy Protection Device (Dongle) Installation........................................................................................... 4
Using the Galaxy Front Shell Application........................................................................5
Starting the Front Shell ............................................................................................................................... 5
Available User Options................................................................................................................................ 6
File Menu .................................................................................................................................................................... 6
Site Menu .................................................................................................................................................................... 6
Tools Menu ................................................................................................................................................................. 8
Options Menu............................................................................................................................................................ 11
Sort Menu.................................................................................................................................................................. 11
Help Menu................................................................................................................................................................. 12
Toolbar Options......................................................................................................................................................... 12
Status Bar ................................................................................................................................................................. 13
Galaxy Gold/Security Directors Gold.............................................................................14
Running the Galaxy Gold Application ..................................................................................................... 14
Selecting Options....................................................................................................................................... 15
Using the PC Mouse ................................................................................................................................................. 15
Using the Keyboard................................................................................................................................................... 15
The Galaxy Gold Keypad........................................................................................................................... 15
Drop Down Menu Options......................................................................................................................... 16
Control Menu............................................................................................................................................................. 16
File Menu .................................................................................................................................................................. 16
Connect Menu........................................................................................................................................................... 16
Program Menu .......................................................................................................................................................... 16
Galaxy Gold Operation .............................................................................................................................. 17
File Menu .................................................................................................................................................................. 17
Connect Menu........................................................................................................................................................... 18
Program Menu .......................................................................................................................................................... 23
Remote Routine Inspection (RRI) ............................................................................................................................. 38
Non Rec Options ....................................................................................................................................................... 42
Galaxy RS232 module ............................................................................................................................... 44
Overwriting from Galaxy Gold to a stand–alone Galaxy RS232 module.............................................. 44
Galaxy Gold for EN50131-1 compliant products .................................................................................... 45
Setting up Grade 3 Defaults ...................................................................................................................................... 45
Connecting to a EN50131-1 grade 3 compliant site with a Classic Panel ................................................................. 45
Galaxy 3-144/3-520 Onboard RIOs........................................................................................................................... 45
Mimic Panel............................................................................................................................................................... 45
Programming Screens............................................................................................................................................... 46
Audible Alert on Copy/Overwrite ............................................................................................................................... 46
Communications Idle Timeout................................................................................................................................... 46
Event Monitoring .............................................................................................................47
Starting Event Monitoring ......................................................................................................................... 47
Operating States ........................................................................................................................................ 47
Comms Indicator ....................................................................................................................................................... 47
ii
Menus and Icons ........................................................................................................................................ 48
Alarm Details............................................................................................................................................................. 48
Printing ...................................................................................................................................................................... 49
Display Mode Selection............................................................................................................................................. 51
Archiving Events ....................................................................................................................................................... 52
Setup......................................................................................................................................................................... 53
Mimic Panel (Remote Access) .................................................................................................................................. 56
Software Version ....................................................................................................................................................... 60
Exiting ....................................................................................................................................................................... 60
Overnight Application (Auto Gold).................................................................................61
Setting up the control panel for automatic Remote Servicing.....................................62
Panel Identification String.......................................................................................................................................... 62
System ID (51.15.1) .................................................................................................................................................. 62
Int Telecoms Connection........................................................................................................................................... 62
Ethernet Connection.................................................................................................................................................. 62
Failure Logging ......................................................................................................................................................... 62
Appendix A : General Text Translator .........................................................................63
Installation ................................................................................................................................................................. 63
Setting Up the Translator Shortcut Icon .................................................................................................................... 63
Using the Translator .................................................................................................................................................. 63
Appendix B : Galaxy Gold Text Translator .................................................................65
Installation .................................................................................................................................................. 65
Setting Up the Translator Shortcut Icon.................................................................................................. 65
Using the Translator .................................................................................................................................. 65
Appendix C : Programming the Galaxy Control Panel for Event Signalling ............66
Remote Monitoring via PSTN.................................................................................................................................... 66
Remote Monitoring via the ISDN ............................................................................................................................... 66
Remote Monitoring via the RS232 option & Modem ................................................................................................. 66
On-Site Monitoring (RS232 Interface Module) .......................................................................................................... 67
Remote Monitoring via the Ethernet Module ............................................................................................................. 67
Appendix D : PC Network Set-up Requirements ........................................................68
Appendix E :
Galaxy Gold Messages ..........................................................................69
Appendix F : Galaxy Gold Modem Reset Strings .......................................................71
Appendix G : Galaxy Gold Panel Compatibility..........................................................72
Appendix H : Event Monitoring Panel Compatibility..................................................73
Appendix I : Quick Programming Key Instructions....................................................74
Appendix J : Data Ranges ............................................................................................75
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Introduction
The Galaxy PC support packages are advanced, high performance software programs that allow the Galaxy
range of control panels to be remotely and/or locally serviced via a Personal Computer (PC).
Two packages are available:
Remote Servicing Suite – Allows full remote servicing of Galaxy control panels (intended for installer use)
User Management Suite – Allows management of end user functions such as codes and timers (intended
for end users)
Note: Both products are available with and without copy protection.
Both products are encapsulated in a shell application which allows enhanced management of site accounts
and PC user management.
Depending upon the suite being used different applications can be launched from within the shell application.
These applications are:
Galaxy Gold – specific to the Remote Servicing Suite. Galaxy Gold software allows complete remote
servicing of Galaxy control panels via PSTN/ISDN/Ethernet/Serial based on the Galaxy communication
module used. The level of control achieved is identical to that of an on-site keypad. This ability to remotely
service sites is augmented by the facility to copy programming data from a remote Galaxy control panel to
the PC and, if required, this information can be used to overwrite the Galaxy control panel.
The off-line programming facility allows the copied site data to be viewed and modified using the PC,
enabling Galaxy site programming data to be created and stored in advance of overwriting the required
remote Galaxy site.
Alternatively, the PC can be connected directly to a single Galaxy control panel, via a Galaxy RS232
Interface Module, and used to locally service the site.
Security Directors Gold – specific to the User Management Suite, used for end user code and timer
management. Security Directors Gold is a sub set of the Galaxy Gold program.
Event Monitor – receives panel events for action by end user.
Event Monitoring is an advanced, high performance software program that allows a Personal Computer (PC)
to receive detailed event and alarm information from the full range of Galaxy control panels.
Once Event Monitoring is installed, the PC can receive and store messages from any Galaxy site via
PSTN/ISDN/Ethernet based on the Galaxy communication option installed. Alternatively, the PC can be
connected directly to a single Galaxy control panel, via a Galaxy RS232 Interface, and used to locally
monitor the site.
All event and alarm messages received are stored on the PC's hard disk, along with the details of the
operator and the time of acknowledging each alarm.
Event Monitoring has three operating states:
⋅ Foreground ⋅ Background ⋅ Iconised
as the active application window on the PC.
allowing other applications to be active in the windows foreground.
- allowing other applications to be active in the Windows foreground, while
Event Monitoring is displayed as an icon.
This manual assumes previous experience of working in the Microsoft Windows operating system. Refer to
the Windows documentation if there are any problems.
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Applications
Remote Servicing and Monitoring (communicating with Multiple Galaxy Control
Panels)
Galaxy Gold/Security Directors Gold services and controls remotely situated Galaxy control panels,
connecting to the control panels via the appropriate network. Event Monitoring monitors remotely situated
Galaxy control panels, receiving event details from the panels via the communications network to which the
Galaxy control panel is connected.
The networks, which can be used are PSTN (Public Switched Telephone Network), ISDN, Ethernet and
direct connection via the RS232 interface.
Each remote site requires a communication device to be available to the Galaxy control panel. The table
below indicates which modules are required for each communication network.
Communication Network
Communication Module
Part Number
PSTN
Onboard Telecom Module
N/A
(specific to Galaxy 3-144c/3-520c control panels)
PSTN
Telecom Module
E062
PSTN
RS232 + Serial Modem
E054 + OEM serial modem
ISDN/ISDN TA
ISDN Module
A211
Ethernet 10 Base T
Ethernet Module
E080
Note:
The ISDN module is only compatible with V3 software and above. The Ethernet Module is only
compatible with V4 software and above.
The PC also requires an interface device to connect to the communication network. The table below
identifies the device required for each network.
Communication Network
Interface Device
PSTN
Hayes compatible V22 serial modem
ISDN/ISDN TA
ISDN Modem
Ethernet 10 Base T
10 Base T Ethernet Network Card
The following diagram gives a graphical representation of multiple site servicing or monitoring over a
communication network.
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Galaxy Control
Panel
RS485
Comms
Module
Galaxy Control
Panel
RS485
Comms
Module
PC
Communications
Network
Galaxy Control
Panel
RS485
Comms
Module
Galaxy Control
Panel
RS485
Comms
Module
Communication
Network
Interface Device
This type of configuration is designed for organisations requiring to service and control multiple remote sites,
enabling the information contained on each site to be copied, stored and overwritten using the PC. The
stored information can also be modified using the off-line programming facility, enabling Galaxy sites to be
programmed and stored on the PC in advance of commissioning the control panel.
On-Site Servicing and Monitoring (single Galaxy control panel)
Galaxy Gold/Security Directors Gold connects and services a single, locally situated Galaxy control panel.
Event Monitoring can also be used to directly monitor the events of a single, locally situated Galaxy control
panel. The event information is transferred via the onboard RS232 interface (only available on the Galaxy 3144/3-520 control panels) or the Galaxy RS232 Interface Module that connects the panel to the PC.
Galaxy Control
Panel
RS485
RS232
Interface
RS232
PC
This allows the servicing, controlling and monitoring of the site by security guards or other authorised
personnel and is typically suited to large sites with several departments or areas.
Note:
The maximum length of the RS232 serial interface cable is 15 metres.
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Installation
PC Requirements
⋅PC — IBM compatible
⋅Processor — Pentium II 400 or higher (for Windows 98) or Pentium II 450 (for Windows NT Service Pack
3/ME/2000/xP)
⋅Memory — 128 MB RAM minimum (for Windows 98) or 256 MB RAM minimum (for Windows NT Service
Pack 3/ME/2000/xP)
⋅Hard Disk — 100 MB minimum
⋅CD-ROM Drive
⋅Operating System — Windows 98/NT Service Pack 3/ME/2000/xP
⋅Interface — 2 serial ports, 1 parallel port
⋅Graphics Adapter — Super VGA or higher resolution
⋅Display — Super VGA or higher resolution (1024x768 minimum screen resolution)
.Mouse — Microsoft Windows compatible
Additional Requirements
For Remote Servicing/Monitoring:
⋅Modem — V.21 or V.22 Hayes compatible (Ethernet card if connecting to an Ethernet Network).
⋅Telephone line.
For On-Site Servicing/Monitoring:
⋅RS232 serial interface cable (see RS232 Instruction Guide for details).
Installing Remote Servicing/User Management Suite
The Remote Servicing and User Management suites are installed automatically from the installation CDs.
Follow the instructions on the screen to install the appropriate applications.
Important: If running Remote Servicing or User Management suites for the first time, all existing Galaxy site
details must be converted to 32-Bit format using the procedure detailed below.
Converting Galaxy Gold/Security Directors Gold V5.xx and V6.xx files
1.
2.
3.
4.
5.
6.
7.
8.
9.
Click on the Start button.
Select Programs.
Select Remote Servicing Suite program group.
Select Site conversion.
If you have a previous version of Galaxy Gold on your machine, your currently selected directory will be
listed in the box next to the Source button.
A list of the sites will appear.
Click on the Convert button. This will convert the sites from the file format to a Microsoft Access
database format.
Once this is complete, and you have not used Event Monitoring yet, press the Convert Alarm
Monitoring Data button to convert alarm monitoring data.
Press Convert Galaxy Gold User Codes if you wish to convert these to use the new program.
Note:
When point 9 (Convert Galaxy Gold User Codes) is operated, the manager attribute for
unlocking sites is disabled. The manager needs to re-enable this to unlock sites.
Copy Protection Device (Dongle) Installation
1. Remove any printer cable connected to the printer port marked LPT1.
2. Insert the male connector of the copy protection device into the printer port LPT1.
3. If a printer requires to be connected to the PC, insert the printer cable into the female connector of the
copy protection device.
Note:
For Windows NT/2000/xP platforms, dongle drivers must be installed for correct operation. To install
the drivers, follow the instructions in the Dongle Drivers\Readme.txt file.
Note:
If the PC is using Event Monitoring to monitor Galaxy panels, then it is recommended that a second
telephone line and V.21 or V.22 modem (dedicated to the Event Monitoring operations on the PC)
are used to allow Event Monitoring to receive uninterrupted events on the other line and modem.
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Using the Galaxy Front Shell Application
Starting the Front Shell
To start the application double click on the shell.exe shortcut or select start menu, Galaxy Remote Servicing
Suite/Shell.
The following screen is displayed on program start-up:
The default login details are:
User Name : manager
Password : password
After a successful login the first screen to appear is the Main Screen as shown below.
This is the main screen of the Remote Servicing Shell program. From this program you are able to create
and maintain sites and user codes and launch Remote Servicing (Galaxy Gold) for a particular site. You are
also able to run the Event Monitoring application and Event Viewer.
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Available User Options
File Menu
Print
This option controls the printing functions. The data printed is dependent on the current search options.
There are three print options:
Print Single Page – prints a single page of the sites currently displayed
Print to End of List – to print from the currently selected site to the end of the grid
Print Entire List – to print the entire grid.
Import
This option is not currently supported
Export
Stored data can be exported to other data formats using this option. There are two types of exports for site
information and panel information: Site Details and Galaxy Panel. The data can be exported for specific
sites and panels or all available data.
The data can be exported into text (comma separated), Microsoft Access database or Microsoft Excel
spreadsheet format.
Exit
This exits the program. If any sites are locked you will not be able to exit until the corresponding Galaxy Gold
application has been exited or they have been unlocked.
Site Menu
Add New Site
The Add New Site option allows a new customer site to be created and the details of the site to be entered.
The information is entered in four screens Site Location, Contact Details, Remote Servicing Information
and Notes. It is not essential to enter information into all the fields. The only field which must be entered is
Site Name.
Use the Tab key to move between the fields and the Next button to go the next window.
Site Location
Name of site: The name (60 alpha-numeric characters maximum) used to identify the site. This
must be entered when creating a new site.
Note:
The site name cannot contain the following characters: [ ] ‘ | # ?
Address and telephone details: Enter the address telephone number of the location the control
panel is installed in
Account Number: this the account number programmed in the Galaxy control panel
communications menu. This should be entered for reference and when using the Event
Monitoring application.
Contact Details
Contact Details: enter details of the person to contact in case of a problem with the site
Connection Details:
Remote Telephone Number: The site telephone number (30 digits maximum) to which the Galaxy
panel is connected if using PSTN/ISDN. This must be entered when creating a new site. (Not
required for RS232 connection).
Remote IP Address: The IP Address (AAA.BBB.CCC.DDD) of the Ethernet module connected to
the Galaxy control panel, should be entered in this field.
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Remote Port No.: The IP port number of the Ethernet module connected to the Galaxy control panel
should be entered in this field. The default is 10001.
Note: If connecting to a Galaxy Ethernet module this value should always be set to 10001.
Remote Password: This option provides increased security between the PC application and the
Galaxy panel. To establish connection the password entered in this field and the password stored in
the panel must match. By default the panel contains no password. The password must not be
entered when the site is first created. Entering a password without first programming a password at
the panel prevents Galaxy Gold from establishing contact with the Galaxy site. To assign a password
to the Galaxy control panel refer to the Program|New Password option in Galaxy Gold.
Click Finish on the Notes screen to save the details and to add the site to the grid.
Note:
A warning will be displayed if the Control Panel Account Number, Remote Telephone Number or
Remote IP Address entered have been used in previous sites. A list of the sites where they are
used will be displayed.
Edit Site
The Edit Site option allows the details of a site to be modified. When this option is selected the Edit
Existing Site Details screen is displayed, as shown below. Use the Tab key to move between the fields and
make the required changes. Once all changes have been made press OK to save the new details.
Note:
A warning will be displayed if the Account Number, Remote Telephone Number or Remote IP
Address entered have been used in previous sites.
Note:
The Differences Between Versions tab is not implemented in this version of the software.
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Delete Site
The Delete Site option allows a site to be deleted from the PC. The site is deleted by selecting the required
site from the grid and choosing Site/Delete Site, clicking on the cross in the toolbar or pressing Delete. A
window is displayed to confirm the choice of site to be deleted. Click Yes or press ENTER to confirm the
selection or click No to abort the deletion.
Once a site is deleted it is marked as being deleted and the Tools/Purge/Restore option can be used to
restore the site or permanently delete it.
Duplicate Site
The Duplicate Site option allows an existing site to be duplicated. This is useful when a new Galaxy control
panel with similar programming details to an existing site is required. The duplicate site data can be
overwritten to the new Galaxy control panel, saving a great deal of programming time.
Select the site to be duplicated from the site list and select Site/Duplicate Site or Duplicate Site from the
toolbar. The Duplicate Site Details screen is displayed. The Site Name, Account Number, Remote Tel
Number or Remote IP Address will have to be changed. These must be unique.
Note: The site event log is not duplicated using this option. Refer to the Program|Copy Log option for
details on copying an on-line Galaxy panel event log.
Note:
A warning will be displayed if the Account Number, Remote Telephone Number or Remote IP
Address entered have been used in previous sites.
Tools Menu
User Profiles
Allows the maintenance of the shell application.
Creating New Users
Select the Tools|User Profiles option and click on the Create button or press ALT + C. The User Details
window is displayed. This allows the User Name, Password and Attributes to be assigned to the new user.
The User Name and Password uniquely identify each user and are required to be entered to allow system
login.
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The Front Shell Attributes and Galaxy Gold Attributes determine the Front Shell and Remote Servicing
functions that each user has access to. If the function is enabled ( displayed in the adjacent box), then the
option is available to the user. If it is disabled, then the option remains ghosted (unavailable) to the user at all
times. There are thirteen attributes; these assign the following functionality to the user:
Front Shell Attributes
1. Run Remote Servicing Programs - enables the Options|Remote Access option, allowing existing
Galaxy Gold to be run for the chosen site.
2. Site Administration - enables the Site|Add New Site, Site|Edit Site, Site|Delete Site, Site|Duplicate
Site and Program|New Password options, allowing sites to be created and modified.
3. Program Shell Codes - enables the Tools|User Profiles option, allowing the creation and modification of
users and assigning of user attributes.
4. Unlock Sites - enables the Tools|Unlock Site option, allowing a site to be unlocked so it can be used by
another user.
5. Change RRI Interval - enables the Options|RRI Interval option, allowing the user to change the number
of months between Remote Routine Inspection.
Remote Servicing Attributes
1. Dial Sites - enables the Connect|Setup, Connect|Dial, Connect|Call Back Dial, Connect|Wait for Call
and Connect|Answer Machine Defeat options, allowing connections to be established between the Galaxy
control panel and the PC.
2. Copy Sites - enables the Program|Copy Site option, allowing Galaxy control panel programming data to
be copied to the PC.
3. Overwrite Sites - enables the Program|Overwrite Site option, allowing Galaxy control panel
programming to be overwritten by the PC.
4. Local Programming - enables the Program|Program Data option, allowing the programming of the site
file stored on the PC.
5. Copy Log(s) - enables the Program|Log Copy and Program|Max Log Copy options, allowing the
Galaxy control panel event and max logs to be copied to the PC.
6. View Log - enables the Program|View Log and Program|View Max Log options, allowing the logs
copied to the Galaxy Gold site to be viewed.
7. Key Entries through keypad - this attribute allows the user to enter information using the Galaxy Gold
Keypad. Pointing and clicking on the keypad buttons, or entering the digits via the PC keyboard acts as a key
press on the keypad.
8. Mimic / Diagnostics - enables the user to use the Program|Mimic and Program|Remote Inspection
options.
The Enable Password Ageing option if enabled, forces users to periodically change their password. If the
function is enabled ( displayed in the adjacent box), then the Days till change edit box becomes enabled
and may enter the number of days between password changes. If the password does not need to be
changed leave this option disabled.
The Enable Temporary User Code option allows the number of weeks a user code is valid to be entered. If
the function is enabled ( displayed in the adjacent box), then the Weeks till expiry edit box becomes
enabled and you may enter a number of weeks. If the user code is not temporary leave this option disabled.
The User Type option allows the quick selection of pre-defined user templates, Selection of each type
enables and disables the associated shell and remote servicing application attributes.
These types are:
Administrator – person who will be proficient in the user of the RSPs.
Manager – similar to Security Director’s Gold, in charge of the user codes on the shell.
Overwrite User – can copy and change data on the RSP.
Viewing User – can only copy or view data on the RSP.
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The following table shows the actions each user type is allowed to carry out.
Administrator
Shell Attributes
Run RSP
Site Administration
Program Shell User Codes
Unlock Site
Change RRI Interval
RSP Attributes
Dial Sites
Copy Sites
Overwrite Sites
Local Programming
Copy Log(s)
View Log(s)
Online keypad
Mimic / RRI
Manager
Overwrite
Viewing
some
some
view only
Only the Administrator or Manager will be able to set up the Local Programming options.
An Administrator can assign any type a Manager is not allowed to assign an Administrator type.
The actions not belonging to the type will not be ticked and greyed out.
Remote Servicing Attributes – Local Programming
This option displays the Galaxy Gold Programming Screens dialog box. This allows restriction of the
programming screens available to each user. If a screen is enabled ( displayed in the adjacent box), then
the user being updated will be able to view/update the screen. If it is disabled the screen wont be available to
the user.
When the user name, password, attributes, password ageing, temporary user code and user type options
have been selected click OK or press ENTER.
Modifying Existing User Attributes
and
keys select the User Name to be
Select the Tools|User Profiles option. Using the mouse or the
modified and click on the Modify button or press ALT+ m. The User Attribute window is displayed. This
allows the User Name, Password and User Attributes for an existing user to be modified. The
modifications are made in the same manner as a new user is created.
Deleting an Existing User
and
keys select the User Name to be
Select the Program|Users option. Using the mouse or the
deleted and click on the Delete button or press ALT+ d. A warning screen is displayed to confirm that the
correct user is being deleted. If the user is to be deleted, click OK or press ENTER. To cancel the deletion,
click Cancel or press esc.
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Purge/Restore
Allows a site/sites marked as deleted to be Purged – actually deleted from the database or Restored back to
the main grid.
Unlock Site
Unlocks a chosen site.
Options Menu
Remote Access
Launches Galaxy Gold for the currently selected site. Galaxy Gold can also be launched by double clicking
on the selected site.
Refresh Grid
This option updates the site database list with the latest status of each site. This function is also performed
periodically, automatically.
Search
Site database search facility. Allows searches to be performed based on any of the displayed column
headings. Wildcard searchers are available (*) for multiple characters and (?) for a single character.
Cancel Search
Cancels the current search and restores the displayed site list to all sites.
View Audit Trail
Displays the audit trail for the currently selected site. This will show all site activity/changes including user
and time/date information.
RRI Interval
The Remote Servicing Suite can be programmed to indicate when the Remote Routine Inspections (RRI) is
due for each site. This option allows the interval between Remote Routine Inspection warnings to be
programmed. This value is universal across all sites.
Log Out
Logs out the current user and allows a different user to log in.
The Log Out option permits valid users, access to the Shell. It also permits changes of users without closing
the Shell. Clicking Cancel exits the application.
Sort Menu
The Sort menu allows the site database to be sorted based on specific data. The available criteria for sorts
are:
Site Name
Account Number
Post Code
Panel Family
Incomplete Downloads
Page 11
Help Menu
Contents
Not implemented yet.
About
Displays the about box showing the release version number and date.
Honeywell Security Online
Connects directly to the Honeywell Security website.
Toolbar Options
For ease of use a number of shortcut buttons are provided in the toolbar. The available shortcuts are:
Print
New Site
Edit Site
Delete Site
Duplicate Site
Remote Access
Refresh Grid
Search
Cancel
Users
Unlock Site
Audit Trail
Event Monitor
Event Viewer
Auto Gold
About
Honeywell Security Online
Exit
Some options are only available from the shortcut toolbar. These options are:
Event Monitor
This launches the Event Monitor application that is used to record events sent from the panel in Microtech
format. A full description of this application is given in the Event Monitoring section of this document.
Event Viewer
This launches the Event Viewer application. Event Viewer allows archived events from the Event Monitor
application to be viewed and printed.
Auto Gold
Auto Gold is an application used along with the new Galaxy 3-144/3-520 control panel Remote Access Auto
Service menu (47.4). A full description of this application is given in the Overnight Application section of this
document.
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Status Bar
There is a status bar at the bottom of the screen that gives the following information from left to right:
Currently Selected Site
Account Number of the currently selected site
Panel Model and Version of the currently selected site
Communications method and if the currently selected site is connected
Currently logged in user
Page 13
Galaxy Gold/Security Directors Gold
This section describes how to use Galaxy Gold. Security Directors Gold is a subset of Galaxy Gold,
subsequently all references to Galaxy Gold are applicable for Security Directors Gold.
Running the Galaxy Gold Application
1. From the Shell application choose the required site and either double-click on it or choose Remote
Access from the Tools Menu or Remote Servicing from the Toolbar.
2. The Galaxy Gold keypad screen is displayed
On opening Galaxy Gold, if the keypad displays:
1. Ensure that the copy protection device is securely located in printer port LPT1.
2. Ensure that the copy protection device is the one supplied with the software package.
If the message continues to display, contact the installation company.
Page 14
Selecting Options
The menu options on the Galaxy Gold screen are selected using the PC mouse and/or the PC keyboard.
Some of the menu options cannot be accessed unless another option has been activated. For example,
Connect |Hangup cannot be selected unless you are connected to a site. Options that are not available for
selection are ghosted (displayed in faint type) when the menu options are displayed.
Using the PC Mouse
1. Point at the menu option required from the Galaxy Gold menu bar.
2. Click the mouse button. The drop-down menu is displayed.
3. Point at the drop-down menu option required. To cancel a menu selection, move the pointer out of the
drop-down menu box and click the mouse button.
4. Click the mouse button. The selected menu option is activated.
Using the Keyboard
1.
2.
3.
4.
5.
Press ALT or F10 to select the menu bar. The File menu is highlighted.
Select the menu option required from the menu bar using
and .
Press ENTER. The drop-down menu is displayed in full.
Select the drop down menu option required using and . To cancel a menu selection press ESCAPE.
Press ENTER. The selected menu option is activated.
The Galaxy Gold Keypad
The main Galaxy Gold window is a graphic representation of the Galaxy keypad. This keypad enables the
user to perform all the remote servicing features available with Galaxy Gold.
Page 15
Drop Down Menu Options
There are four drop down menus available with Galaxy Gold: File; Connect; Program and Control. The
Control menu is selected by clicking on the Control Menu Box on the top left of the Galaxy Gold keypad or
by pressing ALT or F10 followed by . The drop down options contained within each of the four menus are
as follows:
Control Menu
Selecting the Control Menu button allows the usual Windows control
menu options to be implemented on Galaxy Gold software. This menu is
particularly useful if the windowing functions are carried out using the
keyboard (rather than the mouse).
File Menu
Selecting the File Menu displays the following options:
View:
the details of an open site.
from the Galaxy Gold program.
Exit:
Connect Menu
Selecting the Connect menu displays the following options:
Setup:
the communication port for transmissions.
Dial:
a Galaxy site or RS232 Interface module.
Call Back Dial:
request a Galaxy site to call back to a PC.
Wait for Call:
from a Galaxy site to the PC.
Answer Machine Defeat: for the panel connection. (Grade 3 only)
Hang up:
from the Galaxy site or RS232 module.
Program Menu
Selecting the Program menu displays the following options:
Copy Site:
details from a Galaxy panel to the PC.
Overwrite Site:
details from the PC to a Galaxy panel.
Log Copy:
copies the event log from the Galaxy panel.
copies the max log from the Galaxy panel.
Max Log Copy:
New Password:
assigned to the open site.
Program Data:
view and modify site programming data.
View Log:
of open site.
of open site.
View Max Log:
Update Keypads:
send message to panel keypads (Grade 3
only)
Send Remote Access Start Code:
to Grade 3 panel.
Mimic Panel:
details status of groups and zones
Remote Inspection: carry our remote inspection of panel (Grade 3
only)
View Audit Trail:
of PC actions.
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Galaxy Gold Operation
File Menu
View
The File|View option allows the details of a file which is open, but not connected, to be viewed. When this
option is selected, the Enter Site Data screen appears as below:
The Enter Site Data window indicates the type and version of the Galaxy control panel located at this site
once the site has been copied or overwritten.
Exiting Galaxy Gold
The File|Exit option closes Galaxy Gold and returns to the Windows Program Manager. If Galaxy Gold is
connected to a Galaxy control panel when this option is selected, the communication is terminated prior to
Galaxy Gold closing.
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Connect Menu
Setup
The Connect|Setup option allows the Galaxy Gold software to be configured for communication with the
Galaxy control panel via one of the communication options.
Before Galaxy Gold can be used to perform any remote servicing functions, the communication channel,
through which information is transferred between the PC and the Galaxy site (or RS232 Serial Interface
Module) must be setup. The setup is programmed using the Connect|Setup option. Once this option has
been programmed, the settings are saved until changed by the user.
1. Select the Connect|Setup drop
down
menu
option.
The
Communications Setup window is
displayed.
2. Use the
and
keys or the mouse
to select the correct dial mode for the
system. The setting depends on
whether the connection is being
made via a modem, Ethernet
network card or RS232 Interface
Module:
a. PC Modem: Select Pulse or
Tone (the dial type of the
telephone exchange to which the
PC modem is connected). The
default setting is Pulse.
b. RS232: Select Direct.
3
Press Tab to move to the Baud Rate option.
a. PC Modem: 1200 (Default setting - normally communicating via a Galaxy Telecom or ISDN
Module). If the system configuration is such that communication is not via the telecom module,
then another baud rate may be required.
b. RS232: The Baud Rate must be the same as the baud rate settings on the RS232 Interface
Module.
c. Ethernet: Not applicable
4 Press Tab to move to the Port option.
If using a modem or direct connection using the and keys or the mouse, select the Port that the
PC modem or RS232 Interface Module is connected to. The default setting is COM1.
5. Press Tab to move to the Modem Name option.
If using a modem connection use the
and
keys or the mouse, select the Modem Name of the
modem you are using, the reset string for the modem will be displayed in the Reset String box.
6. Press Tab to move to the Ethernet Encryption option. Using the space bar enable or disable the
option. If enabled communication with Ethernet modules which support encryption will be encrypted.
Communication with modules which do not support encryption will continue to be non encrypted.
7. Press ENTER or click OK to save the settings. These settings are retained until changed by a user.
Note:
The Connect|Setup options described are normally sufficient for most modem configurations.
However, if there are any special modem configuration requirements, the Modem Reset String can
be modified. Refer to the modem documentation for details. A list of tested modems and the
associated reset strings can be found in appendix B at the end of this document.
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Dialing a Site
The Connect|Dial option allows the PC to connect with a remote Galaxy control panel via the telecom
module, ISDN Module, Ethernet Module or a local Galaxy control panel via the RS232 Interface Module.
1.
2.
Select Connect|Dial.
If there is no Password for the site in the Enter New Site Data window, Galaxy Gold prompts for a
password to be entered. Enter the password for the site and click OK or press ENTER.
3.
Galaxy Gold begins the procedure for connecting with the selected Galaxy control panel.
Control Panel Software Version Checker
Galaxy Gold checks the type (i.e. Galaxy 8, 60, 16+, etc) of version (Vx.xx) of Galaxy control panel, to which
it is attempting to connect.
If the control panel does not feature all the programming options available in Galaxy Gold the following
message is displayed:
If the control panel software does not support all the features in the Galaxy Gold software the following
message is displayed:
If an incompatibility warning is displayed, the user should arrange for panel or Galaxy Gold upgrades to
ensure full feature support.
A full list of Galaxy panel and Galaxy Gold version compatibility is included in appendix C of this document.
Page 19
Connect with Site
The Connect with Site window displays the status and progress of the dialing routine:
The following sequence of messages is displayed:
⋅Resetting PC Modem - to the configuration determined by the Modem Reset String programmed in the
Connect|Setup option.
⋅Dialing Site - dials the Remote No. in the Enter New Site Data window.
⋅Checking Password - confirms that the Galaxy control panel password matches the password sent from
the Galaxy Gold.
Refer to Appendix A for a full list of Galaxy Gold messages, including communication failures.
When the Successfully connected to site message is displayed, click OK or press ENTER Galaxy Gold
Keypad window changes from the flashing row of asterisks ( ) to the current display of the Galaxy control
panel.
The Galaxy control panel can now be:
⋅Remotely Serviced – using both the mouse and the keypad by users with the Key Entry Attribute
enabled.
⋅Programming copied to the PC – all of the Galaxy programming data can be copied and stored in the
PC under the site name.
⋅Programming overwritten by the PC -the Galaxy control panel programming data can be overwritten by
the data stored in the PC under the site name.
⋅Event Log copied to the PC – the galaxy panel event log can be copied to the PC for viewing and/or
printing.
⋅MicroMAX Log copied to the PC - the Access Doors card log can be copied to the PC for viewing and/or
printing.
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Call Back Dialing
The Connect|Call Back Dial option allows the Galaxy Gold to dial a Galaxy control panel, instruct the
control panel to initiate a call, establishing connection between the site and a PC with Galaxy Gold installed,
and disconnect from the control panel. The Galaxy control panel then selects and dials the telephone
number as instructed by Galaxy Gold.
Note: The Call Back Number is programmed on the Galaxy control panel using the Communication
function - menu option 56.1.12.2.3
Select Connect|Call Back Dial.
If there is no Password for the site in the Enter New Site Data window, Galaxy Gold prompts for a
password to be entered. Enter the password for the site and click OK or press ENTER.
The Call Back Dial window prompts the user to Enter Call Back digit. This can be entered via the
keyboard or by clicking on the arrow in the digit box. The digit must lie in the range of 1 to 5, and must
be one of the Call Back numbers programmed on the Galaxy control panel. Click OK or press
ENTER.
1.
2.
3.
Note: The Call Back Digit may initiate a call from the Galaxy control panel to another PC with Galaxy Gold
installed. Refer to Wait For Call for details of enabling the other PC to receive an incoming call.
Galaxy Gold begins the procedure for connecting with a remote Galaxy control panel. The Connect with
Call-Back Site window displays the status and progress of the dialing routine. The messages displayed
follow the Connect|Dial sequence. Once Galaxy Gold connects with the remote control panel, the following
messages are displayed:
⋅Transmitting Call Back Number - the Galaxy control panel is instructed on which Call Back Number to
dial.
⋅Disconnecting from Site - Galaxy Gold terminates the connection to the Galaxy control panel.
⋅Waiting for panel to call - Galaxy Gold enables the ready to receive incoming calls status.
Galaxy Gold remains in this state until:
a. The Galaxy control panel returns the call, or
b. The Cancel button is clicked, or
c. The time-out occurs (no call has been received within five minutes of the waiting period beginning).
The message No call back. Aborting is displayed.
If the Call Back Digit transmitted to the Galaxy control panel corresponds to the telephone number of the
PC initiating the Call Back Dial, then, when the Galaxy control panel dials the PC, the following message is
displayed:
⋅Call from site answered Checking password - confirms that the Galaxy control panel password
matches the Galaxy Gold site password.
When the Successfully connected to site message is displayed, click OK or press ENTER. The Galaxy
Gold Keypad window changes from the flashing row of asterisks ( ) to the current display of the Galaxy
control panel, indicating that Galaxy Gold is successfully communicating with the panel.
Wait For Call Back
Selecting the Connect|Wait for Call option enables Galaxy Gold to receive incoming calls. This allows a
Galaxy control panel to initiate a call to the PC and establish connection with Galaxy Gold.
The Galaxy control panel can be instructed to initiate the call by:
⋅
⋅
Note:
1.
2.
Another PC, using the Call Back Dial option, or
The Galaxy control panel, using the Remote Access function - menu option 47 (software version
1.04 and above). Refer to the Galaxy Engineering Manual for programming and operational details.
Galaxy Gold must be in the Waiting for panel to call state for a Galaxy control panel to successfully
establish the connection when initiating dialing.
Select Connect|Wait for Call.
If there is no Password for the site in the Enter New Site Data window, Galaxy Gold prompts for a
password to be entered. Enter the password for the site and click ENTER.
The Connect with Call-Back window is opened and displays the Waiting for panel to call message.
Galaxy Gold remains in this state until:
Page 21
a.
b.
c.
The Galaxy control panel returns the call, or
The Cancel button is clicked, or
The time-out occurs (no call is received within five minutes of the waiting period beginning). The
message No call back. Aborting is displayed.
When the Galaxy control panel dials the PC, the Call from site answered. Checking Password message is
displayed.
When the Successfully connected to site message is displayed, click OK or press ENTER. The Galaxy
Gold Keypad window is changes from the flashing row of asterisks ( ) to the current display of the Galaxy
control panel, indicating that Galaxy Gold is successfully communicating with the panel.
Remote Servicing
Once the connection between the PC and the Galaxy control panel has been successfully established, the
site can be remotely programmed or serviced as required. The Remote Servicing user PIN defaults to
543210 and is restricted to use with Galaxy Gold software. Both the mouse and the PC keyboard offer the
full range of control over the Galaxy Gold Keypad. The Galaxy Gold Keypad operates exactly the same as
an on-site keypad and there are no limitations in the programming of the Galaxy control panel.
Note:
If the Remote Access Mode (COMMUNICATIONS menu option 56, 1, 12, 2) is changed to Mgr
authorise or call back during remote servicing, further access to the Galaxy control panel is denied.
Galaxy Gold must hang up the connection to the panel.
Answer Machine Defeat
The Connect|Answer Machine Defeat option allows the PC to connect with a remote Galaxy control panel
via the telecom module that has an answer machine on the same line.
1.
2.
Select Connect|Answer Machine Defeat.
If there is no Password for the site in the Enter New Site Data window, Galaxy Gold prompts for a
password to be entered. Enter the password for the site and click OK or press ENTER.
4.
A dialog appear saying “After 15 seconds (2 rings) press OK”. If left alone the OK is automatically
pressed after the displayed seconds and the panel is then redialed. The panel should pick up
straight away.
If there are any problems the ‘Answer-Machine-Defeat-Delay=15’ parameter in the
GALAXY_GOLDDB.INI file can be altered to make sure that OK is pressed automatically after 2
rings. This is the number of seconds before OK is pressed.
5.
Requirements
The Answer Machine Defeat function is only available on the Grade 3 control panels, Galaxy: 3-144 and 3520, with on-board telecoms modules.
Hanging Up From the Galaxy Control Panel
Clicking on the Connect|Hangup option disconnects Galaxy Gold from the remote Galaxy control panel. The
Galaxy Gold site remains open on the PC.
Page 22
Program Menu
Copying Site Data
The Program|Copy Site option allows the programmed data to be copied to the PC from the Galaxy control
panel or the RS232 Interface Module. The data copied is stored in the open Galaxy Gold site file and can be
viewed and modified using the Program|Program Data option.
Note:
The Galaxy control panel event log is not copied to the PC using this option. Refer to the
Program|Copy Log option for details on copying the Galaxy control panel event log.
When this option is selected the Select Program Elements window is displayed. This allows any or all of the
programmed data elements to be selected for copying to the PC. Elements with a checked box ( ) are
copied.
Selection is made using the:
⋅Mouse - point and click to select/deselect the required elements to be copied. Click on OK to begin
copying the selected elements.
⋅Keyboard - use the
and
keys to move to the required element and press the Spacebar to
select/deselect. Press ENTER to begin copying the selected elements
The Set All button selects all of the elements for copying. The Clear All button deselects all of the elements,
allowing the user to quickly select a small number of elements to be copied.
For certain program elements a range of data can be selected for copying to Galaxy Gold. The affected
options are User Codes, Zones, RIO Outputs and Links. To select a range of data from any of these options
click on the button until it is greyed out. The range select entry window will be displayed for each element.
Enter the range to be copied or overwritten for the selected element and press OK.
Note:
When using the range option for older panels use the range indexes shown in Appendix F for each
element.
When all the required elements have been selected press OK and the data transfer will begin.
Page 23
The transfer of programming data is made in the sequence of elements selected. The progress of each
element is displayed as a bar in the Copy Site window, accompanied by a percentage completion figure.
When all the specified elements have been copied, the Transfer Complete message is displayed. Click OK
or press ENTER to clear this window.
Overwriting Site Data
The Program|Overwrite Site option allows the programmed data on the PC to overwrite the programming
data on the Galaxy control panel or the RS232 Interface Module. The data to be copied is stored in the open
Galaxy Gold site file and can be viewed and modified using the Program|Program Data option.
When this option is selected the Select Program Elements window is displayed. This allows selection of the
programmed data elements to be overwritten on the Galaxy control panel or RS232 Interface Module.
Elements with a checked box ( ) are overwritten. Selection is made using the:
⋅mouse point and click to select/deselect the required elements to be overwritten. Click on OK to
begin overwriting the selected elements.
⋅keyboard - use the
and
keys to move to the required element and press the Spacebar to
select/deselect. Press ENTER to begin overwriting the selected elements.
The Set All button selects all of the elements for overwriting. The Clear All button deselects all of the
elements, allowing the user to quickly select a small number of elements to be overwritten.
When overwriting the site data the range selection options are available for codes, zones, outputs and links
in exactly the same way as copying site data.
Note: If the User Codes element is selected to be overwritten, when ENTER is pressed or OK clicked,
Galaxy Gold prompts the user to enter the Manager PIN for the site being overwritten.
If the PC is transmitting the programming data to an RS232 Interface Module, then:
⋅If the Green COPY LED (LD3) is lit, the Manager PIN for the Galaxy site currently open must be entered.
⋅If the Green COPY LED (LD3) is not lit, press ENTER.
This is to ensure that Galaxy control panel Manager authorisation for modifying site user codes has been
given. If the PIN entered does not match the Manager PIN for the Galaxy control panel, then
Program|Overwrite Site option is terminated.
The transfer of programming data is made in the sequence of elements selected. The progress of each
element is displayed as a bar in the Overwrite Site window, accompanied by a percentage completion
figure. When all the specified elements have been copied, the Transfer Complete message is displayed.
Click OK or press ENTER to clear this window.
Page 24
Copying the Site Log
The Program|Log Copy option copies the event log of the on-line Galaxy control panel or the details stored
in the RS232 Interface module to the PC. This is stored in the open Galaxy Gold site and can be viewed
using the Program|View Log option.
From an On-Line Galaxy Site
If the Program|Log Copy option is selected when the connection to the Galaxy control panel is via a Galaxy
Telecom Module, RS232 Interface Module, ISDN or Ethernet Module, then any new events in the event log
are appended to the existing copy of the log stored on the PC. The Galaxy Gold site can store up to 1000
events. If the PC log exceeds 1000 events, the earliest events are removed, as the new events are stored. If
no previous log exists, then the entire log is copied.
From an RS232 Interface Module Containing Galaxy Site Details
If the Program|Log Copy option is selected when the connection is to an RS232 Interface Module that has
been used to copy a Galaxy control panel, then any existing log stored on the PC for the Galaxy control
panel is overwritten by the current log. All previous events stored on the PC for this site will be erased.
Copy the MicroMAX Log
The Program|MAX Log Copy option copies the access doors log of the on-line Galaxy control panel to the
PC. This is stored in the open Galaxy Gold site and can be viewed using the Program|View MAX Log
option.
From an On-Line Galaxy Site
If the Program|MAX Log Copy option is selected when the connection to the Galaxy control panel is via a
Galaxy Telecom Module, RS232 Interface Module, ISDN or Ethernet Module, then any new events in the
access doors log are appended to the existing copy of the log stored on the PC. The Galaxy Gold site can
store up to 1000 events. If the PC access doors log exceeds 1000 events, the earliest events are removed,
as the new events are stored. If no previous access doors log exists, then the entire access doors log is
copied.
Page 25
Assigning and Changing the Site Password
The Program|New Password option allows the password of the Galaxy control panel (either on-line or
stored on an RS232 Interface Module) to be changed. Any alpha-numeric password can be entered.
Note:
The site password is case-sensitive.
Enabling the Store password in data file option, updates the Password field in the Enter New Site Data
window. If this option is enabled ( ), Galaxy Gold does not prompt for the site password to be entered
manually by the user when the Connect|Dial, Connect|Call Back Dial or Connect|Wait for Call options are
used.
Note:
Keeping Galaxy control panel passwords separate from the PC increases security.
Viewing and Modifying Site Program Data
The Program|Program Data option allows:
1. Programmed data copied from a Galaxy control panel, using the Program|Copy Site option, to be
viewed and modified.
2. A newly created Galaxy Gold site to be populated with programming data.
This markedly increases the ease with which a Galaxy panel can be programmed and greatly reduces the
programming time required.
On selecting this option, the Galaxy Gold Program window is opened and the 17 programming elements
are displayed as window icons. To select a programming element double-click on the required icon. The
element window is opened.
The programming elements can be displayed as a tree-and branch menu structure. To display the menu
structure, select the File|Open option from the menu bar. This duplicates the format of the Galaxy panel
menu and may be more easily recognised and followed by users who have experience of programming
Galaxy panels using keypads.
Page 26
To select a programming element:
⋅click on the required element, or
⋅move to the required element using the Tab key and press ENTER.
Click on the appropriate boxes to select the required programming for each of the displayed options and
fields. Alternatively, use the Tab key to move to the required options and fields and enter the required
program information using the PC keyboard:
•
•
•
•
A checked option box ( ) indicates that the option is enabled.
Black text indicates enabled, normal text indicates disabled.
To save the programming data, select File|Save. Alternatively, if the programming element window is
closed without saving the changes, Galaxy Gold prompts the user to save the programming data.
A detailed explanation of the programming options of a Galaxy panel is outside the scope of this
instruction guide. Refer to the Galaxy Engineering Manual for full details on the programming of Galaxy
panels.
Note: When entering user codes, if less than 4 digits are entered Galaxy Gold pads the entered number
with 0's to generate a 4-digit code i.e. 11 becomes 1100
Useful Hints: programming zone and output data can be made easier by using the shortcut keys listed
below:
Page 27
•
•
•
When programming zones & outputs in the links menu the address can be selected quickly by using the
+/- keys to scroll the zone/output number, the ./, keys to scroll through the RIO number and the </> keys
to scroll through the line number.
When programming zone and output functions the desired function can be selected quickly be typing in
the first number of the function, for example Keyswitch (39) enter 3. Followed by the + key to select the
desired function.
When programming descriptions the following key combinations can be used to aid data input
Ctrl + Insert
Copy the selected text
Shift + Insert Paste copied text
Delete
Delete selected text
Panel Type
This option allows the specific control panel type to be selected for each site. When this option is selected,
Galaxy Gold lists the appropriate menus and options for the selected control panel type. If the panel
programming has already been copied to Galaxy Gold, the panel version number is also displayed in this
option.
To access the Panel Type option: select Program from of the menu bar of the Galaxy Gold keypad, click on
Program in the drop down menu. Choose File from the menu bar of the Galaxy Gold program window then
click on Panel|Type. Select the control panel type and the appropriate menus are displayed for each
programming option. When selection is complete click on OK.
Page 28
RIOs Present
This option allows the user to select the number of RIOs connected to each AB line for each specific site; this
removes extraneous programming information and improves the ease of programming.
To access the Rios Present option: select Program from the menu bar of the Galaxy Gold keypad, click on
Program in the drop down menu. Choose File from the menu bar of the Galaxy Gold programming window
then click on Rios Present. Each AB line available on the panel type can be viewed by selecting Next or
Prev. Add or remove RIOs by clicking on the RIO number. A black tick indicates that the RIO address has
been programmed as having a RIO present. When selection is complete click on OK.
Print
When selected, this option allows all or some programming information to be printed.
To access the Print option: select Program from the menu bar of the Galaxy Gold keypad, click on Program
in the drop down menu. Choose File from the menu bar then click on Print. Select the information to be
printed; clicking on the corresponding box toggles each Program Element between selection and de–
selection, a black tick in the box to the left of the Program Element indicates that the option has been
selected for printing. When selection is complete click on OK.
Viewing the Site Log
The Program|View Log option allows the event log of the site file (copied from the Galaxy control panel
using the Program|Copy Log option) to be viewed and printed. The log can be viewed when the Galaxy
control panel is disconnected from the PC.
On selecting this option, the Event Log window is opened and all of the events in the site log can be viewed.
The following details on each event are displayed:
Time - that the event occurred
Date - that the event occurred
Event - the type of event
Zone - the address of the zone that activated the event if applicable
Code - the user who’s PIN activated the event if applicable
Module - the RIO or keypad on which the event took place if applicable
Groups - the groups affected by the event
Descriptor - the zone or user descriptor associated with the event if entered at the panel
The most recent events are displayed first:
• Pressing the
or PgUp key displays earlier events.
• Pressing the
or PgDn key scroll back through to the more recent events.
Filtering Displayed Events
Select the Filters menu from the View Log menu bar allows the user to specify the event categories and
system groups to be viewed. The categories and groups are selected by clicking on the required box. A
checked option box ( ) indicates that the option is enabled.
Page 29
The text (foreground) and background colour of each event category to be
viewed can be specified by clicking on the arrows in the colour boxes
adjacent to each event category. This allows the different categories of
events to be readily identified when multiple event types are displayed. The
colours can also be altered by using the Tab key to move to the relevant
colour boxes and pressing the and keys.
When the event categories to be viewed and the foreground and
background colours have been selected, click OK or press ENTER. The
most recent events contained in the log (as specified in the View Log
window) are displayed. If there are more events than can be displayed on a
single screen, use the PgUp and PgDn keys to scroll through the screens.
Events from specific groups can only be selected or deselected by enabling
or disabling the group option.
Printing the Event Log
Printing the Complete Event Log:
Select File|Print to print out the events, which are contained in the copied event log. This takes into account
the File|Filter settings of the log.
Printing a Single Event Log Page:
The events, displayed at any one time on screen, can be printed by selecting the Print Single Page option.
Viewing the MicroMAX Card (Access Doors) Log
The Program|View MAX Log option allows access door log of the site file (copied from the Galaxy control
panel using the Program|Copy MAX Log option) to be viewed and printed. The log can be viewed when the
Galaxy control panel is disconnected from the PC.
On selecting this option, the MAX Event Log window is opened and all of the events in the site log can be
viewed. The following details on each event are displayed:
Time - that the event occurred
Date - that the event occurred
Event - the type of event
Code - the user whose card/fob/tag activated the event if applicable
Module - the MAX or MicroMAX on which the event took place if applicable
Groups - the groups affected by the event
Description - the user descriptor associated with the card user who activated the event
The most recent events are displayed first:
• Pressing the
or PgUp key displays earlier events.
• Pressing the
or PgDn key scroll back through to the more recent events.
Filtering Displayed Events
Select the File|Filters menu option to specify the event categories, system groups, user id, module id and
date range to be viewed. The categories and groups are selected by clicking on the required box. A checked
option box ( ) indicates that the option is enabled.
Page 30
The text (foreground) and background colour of each event category
to be viewed can be specified by clicking on the arrows in the colour
boxes adjacent to each event category. This allows the different
categories of events to be readily identified when multiple event types
are displayed. The colours can also be altered by using the Tab key to
move to the relevant colour boxes and pressing the and keys.
When the event categories to be viewed and the foreground and
background colours have been selected, click OK or press ENTER.
The most recent events contained in the log (as specified in the View
MAX Log window) are displayed. If there are more events than can be
displayed on a single screen, use the PgUp and PgDn keys to scroll
through the screens.
Events from specific groups can only be selected or deselected by
enabling or disabling the group option.
Printing the MAX Log
Printing the Complete MAX Log:
Select File|Print to print out the events, which are contained in the copied event log. This takes into account
the File|Filter settings of the log.
Printing a Single MAX Log Page:
The events, displayed at any one time on screen, can be printed by selecting the Print Single Page option.
Page 31
Update Keypads
The Update Keypads option gives users the ability to send a message to the Galaxy panel to be displayed
on the keypads. Selecting the option displays a dialog box to enter the message. There are two edit boxes to
enter a message for the top and bottom line of the banner. Pressing Send will send the message to the
panel. At the panel the keypad sounder will indicate that there is a message to be read.
Requirements
The Update Keypads function is only available on the Grade 3 control panels, Galaxy: 3-144 and 3-520.
Send Remote Access Start Code
The Send Remote Access Start Code allows the Service PIN on the panel to be changed. This is the code
which is entered in option 47.7 Service Pin. Selecting the option displays a dialog box to enter the new code.
The code must be numeric and 6 digits long. Pressing Send sends the new code to the panel.
Note: This code cannot be the same as any of the user codes on the system. To make sure of this the latest codes
must be copied to the site at all times.
Requirements
The Send Remote Access Start Code function is only available on the Grade 3 control panels, Galaxy: 3-144
and 3-520.
Mimic panel
The Mimic Panel option gives users the ability to view graphically, the state of the zones and outputs of the
Galaxy RIOs (both onboard and external) and, to a limited extent, modify the control functions of the Galaxy
control panel.
Requirements
The Mimic Panel function is available on the following control panels, Galaxy: 8, 18, 60, 128, 144, 500, 504,
512 (High Security) and 520. On the Galaxy 512, the Mimic Panel function is limited to View only mode, for
details of View only mode see, 'Using the Mimic Panel function in View only mode'.
Note:
The Mimic Panel function is not available on the Galaxy 16 and 16 plus.
The Mimic Panel function requires the following hardware and software to be fitted to the Galaxy security
system:
• Galaxy control panel must have software version V1.2X or above
• Telecom Module with software V4.XX(E062)/V2.12(E050) or above (for Remote Sites)
• RS232 module with hardware revision Rev. 1.1X or above with software version V1.XX or above (for
Local Sites)
• ISDN Module (A211) with V3.00 software and above
• Ethernet Module (E080) with V1.00 software and above.
Page 32
Note: the Mimic Panel function requires a Microsoft Windows compatible mouse connected to the PC.
Prior to using the Mimic Panel function Galaxy Gold must have a site open. Also, the user must have access
to the Mimic function. This has to be done by a user with the Program codes attribute enabled. For more
details see the Assigning and Modifying User Attributes section of this Manual.
Note:
Galaxy Gold should be kept fully up to date with panel programming. This requires the copying of
site data to Galaxy Gold after re–programming at the site keypad and after data has been overwritten
to the site from Galaxy Gold.
Accessing the Mimic Panel function
Once connected to the site, select Program from the menu bar of the Galaxy Gold keypad, click on the
Mimic Panel in the drop down menu, this will bring up the Mimic Panel Options window. The user is
presented with a choice of either View only mode or Allow panel modifications mode (for details of the
differences see the following sections). Select the desired mode, (the default is View only). If Allow panel
modifications mode is selected (not available on the Galaxy 512) then the remote code for the site must also
be typed in to the Enter remote code box; if an invalid code is entered then an invalid code window will
appear. Finally click on the OK button to proceed, or the Cancel button to quit.
A window will appear with the message 'Please wait. Synchronising local data with panel.’ again the user
may quit by pointing and clicking on the Cancel button.
Page 33
Using the Mimic Panel function in View only mode
Once the Mimic Panel function has been accessed the user is presented with a graphical representation of
the Galaxy control currently on-line. The first display gives a general overview of the Galaxy system. All
available AB lines and RIOs are displayed.
Note: This assumes that Galaxy Gold is fully up to date with the Galaxy system configuration.
The set status of the groups is also displayed at the bottom of the display window. When the slider is at the
top of a group (and marked with a U) this represents the group being in the Unset state; if the group slider is
in the centre (marked with a P) this represents the group being in the Part set state; and if the group slider is
at the bottom (marked with an S) this represents the group being in the Set state.
The coloured indicators below the groups (normally coloured dark red) indicate any alarm conditions in each
of the groups: a bright red colour indicates an alarm condition, once this has been cancelled it may turn
either; blue – which indicates a PA condition in that group, or, purple – which indicates a tamper condition in
that group. The PA indicator will remain active until a PA reset has been carried out and the tamper indicator
will remain active until a tamper reset has been carried out.
The output and zone status of any Galaxy RIOs on the AB lines are indicated by coloured squares on the
blocks representing each of the RIOs. The group of four blocks represents the RIO output statuses
numbered one to four from top to bottom. The group of eight blocks represents the zone statuses again
numbered from one at the top. The colours of these blocks give details of the states of the outputs and
zones. When in View only mode, the Action and Cancel buttons are ghosted and clicking on them has no
effect.
For a better view of the states of the outputs and zones on an individual RIO double click on the desired RIO
block.
This gives the user a graphical representation of the status of the RIO selected. The outputs and zones for
the RIO are listed with coloured indicators that give details of the state of the outputs and zones, e.g. Open
Zone, Omitted Zone, Tamper S/C Zone. There are two zone states that users will not be aware of:
Suspended setting denotes a zone that is open during setting of the system that is not a Final, Exit, or
Exit/Entry zone type; this condition is indicated by a blue disk (for open zone) with a horizontal yellow double
headed arrow. Another zone state is Alarm; this is activated by anything that will cause an intruder output to
Page 34
activate or a tamper condition on the zone; it is indicated by the presence of a red circle around any of the
zone buttons. Also listed are the states of programmed output types. A black circle represents OFF, a green
circle represents ON. To return to the Overview card click on the Exit button. This allows you to select
another RIO if desired.
If the RIO being viewed is an RF RIO then the RIO view card indicates the RF specific status of the RIO.
Page 35
Page 36
Using the mimic function in Allow panel modifications mode
In the Allow panel modifications mode the user may, in addition to those options available in View only mode,
omit zones and test outputs by clicking on the button corresponding to each individual output or zone. This
causes the button to flash: output buttons flash green and grey when they have been provisionally
programmed as active. Outputs that are active before being clicked on (i.e. are being provisionally
programmed as inactive) will flash black and grey; to confirm the programming click on the Action button, to
abort the programming click on Cancel. A zone can be omitted by clicking on its button and then pressing the
Action button. If a zone button is pressed and the zone has not been programmed as omittable, the yellow
cross, which indicates zone omission, will flash on the button for approximately 2 minutes and then Galaxy
Gold will abort its attempts at omitting the zone. For more details on testing outputs and omitting zones see
the Galaxy Engineer's manual.
Note:
Unlike menu option 32 (OUTPUTS) the outputs are not tested by output type but by output address.
Outputs programmed as output type Reset (menu option 51.3.7) cannot be activated from the mimic
option.
It is possible in the Allow panel modifications mode to set, unset, and part set the system. This is achieved
by clicking and dragging the group set status indicators on the Overview display. Clicking, or, clicking and
dragging with the left mouse button allows individual groups to be selected. Using the right mouse button
selects all groups. Clicking on an active alarm indicator and then clicking on the Action button will cancel any
alarms for that group and unset it. The indicator will cease to be red: if it was a tamper condition the indicator
will turn purple until it has been reset; if it was a PA alarm then it will turn blue until it is reset; otherwise it will
return to the very dark red colour. The Mimic function does not require a code to unset the system.
Page 37
Remote Routine Inspection (RRI)
This is a new feature for allowing remote inspection of the status of the Zones and power on the system. The
menu option is available in the connected or non connected state. In the non connected state this is used to
view previous recordings.
The top toolbar options are (from left to right):
Baseline Recording
Power Supplies
Zone Resistance
Soak Test Zones
High Low Res.
Zone Activity
ARC Signalling
Time Date
Battery Load Test
Bell Test
Ranges
Rec
RRI Reset
Done
Requirements
The Remote Inspection function is only available on the Grade 3 control panels, Galaxy: 3-144 and 3-520.
Page 38
The Rec button options
This button is used to record the data from the panel, it is only available when the program is connected to a
Grade 3 panel. Once pressed in the program is in record mode.
Baseline Recording
This allows a baseline reading of the panel to be taken and copied.
Establish Baseline – establishes a baseline reading on the panel.
Copy Baseline to PC – does as it says, copies the baseline data.
The options on the left hand pane can be selected by a green tick or deselected by a red cross.
Once recorded and copied pressing the Rec button again will allow the data to be viewed.
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The left hand pane will show the dates when the baselines have been copied from the panel, the date
displayed is the panel date.
The right hand pane shows the different data copied for the selected baseline. Data with a red circle with a
forward slash has not been copied from the panel. Clicking on the different icons will display the data copied
for that option.
The following data is recorded within the baseline: (Battery size, RF Battery State, PSU Voltage, RIO
Voltage, Zone Resistance, Panel Comm, Panel Memory, Panel Current, Batt. Charging Status).
Battery Size
Gives the standby and charge time for each battery on the system, ie. Those on the power supplies.
RF Battery State
Displays the RF zones that are in low battery.
PSU Voltage
Gives the status, voltage and current of the power supplies.
RIO Voltage
Gives the voltage for the RIO.
Zone Resistance
Gives the zone resistance for hardwired zones, signal strength and time since supervision for RF zones.
Panel Comm
Gives the percentage communication for RIO’s, keypads and Max’s.
Panel Memory
Gives the memory status after a memory test.
Panel Current
Gives the current for a RIO.
Batt Charging Status
Gives the voltage of the battery while charging.
Power Supplies Recording
Clicking on the Power Supplies icon (with the Rec button selected) will copy the power supplies data.
Deselecting the Rec button will display the data copied.
This option only shows the last data copied from the panel.
Zone Resistance Recording
Clicking on the Zone Resistance icon (with the Rec button selected) will copy the zone resistance data.
Deselecting the Rec button will display the data copied.
This option only shows the last data copied from the panel.
Note: The zones are enabled for copying by carrying out a Walk Test.
High Low Res. Recording
Clicking on the High Low Res. icon (with the Rec button selected) will copy the High Low resistance for the
last 14 days data. Deselecting the Rec button will display the data copied.
This option only shows the last data copied from the panel.
Zone Activity Recording
Clicking on the Zone Activity icon (with the Rec button selected) will copy the zone activity data. Deselecting
the Rec button will display the data copied.
This option only shows the last data copied from the panel.
Note: The data for this is established on the panel by selecting the required Activity Mon option for each
zone.
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Battery Load Test Recording
Clicking on the Batter Load Test icon (with the Rec button selected) will carry out a battery load test on the
panel and copy the recorded results. Deselecting the Rec button will display the data copied.
This option only shows the last data copied from the panel.
ARC Signalling
This carries out a signal test to the ARC.
Note: The ARC signal test is activated for all programmed communication options on the control panel. i.e. if
Ethernet and Telecoms is used the signal test will attempt to send via both mediums.
The two top boxes are for setting up SIA/Microtech/Contact ID signals. The Set Fault, Setting and
Reset/Cancel are the only triggers which will test for different groups. The Modules/Comms, Elec. Status and
Trouble triggers will only report out of Engineering Mode.
The two bottom boxes are for setting up DTMF signals. Only a selection of the most popular outputs are
given.
Results
Results of the signalling can be obtained automatically, they will take at least 4 minutes to be returned by the
panel.
Telecoms Module: the connection has to be set up as Call Back so the panel will phone back once the
events have gone through to the central station.
Ethernet module: any connection type will work as it stays connected.
The ARC Signalling Results dialog box displays the reporting methods tested together with Groups Affected
and Event(s) Triggered for SIA/Microtech/Contact ID and Output(s) Triggered for DTMF. If there has been a
COMM FAIL or LINE FAIL for a module this will be reported. If no COMM FAIL or LINE FAIL is indicated this
infers that the signal as been successfully transmitted.
The events and outputs displayed depend on the options enabled on the panel for each reporting method. To
make sure the results are correct the communications programming on the panel will have to be checked
(i.e. it should be copied).
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Non Rec Options
Time Date
When connected to a panel this will display the current time on the panel and PC and will allow you to
synchronise the panel time with that on the PC.
Bell Test
When connected to the panel this will allow you to carry out a Bell Test on the site. The duration of the bell
test can be supplied from 1-900 seconds.
There is no result data for this, the site will have to be contacted to make sure the test was successful. The
time and date and durations of the tests will be kept.
Ranges
This is the minimum and maximum acceptable values before highlighting the data as an issue. The values
are: zone resistance (ohms); RF zone signal strength (%); Voltage Range (V); Current Range (A).
RRI Reset
Resets the RRI required data in the shell to be today’s data plus the RRI interval.
Done
Exits the Remote Inspection window.
Page 42
Viewing the Audit Trail
The Program|View Audit Trail option allows the audit trail of the site to be viewed and printed.
On selecting this option, the Audit Trail window is opened and all of the events in the audit trail can be
viewed. The following details on each event are displayed:
Time - that the event occurred
Date - that the event occurred
User Name – user code of the person logged in when the action took place
Action - the action, which took place
Data Changed – Not yet implemented
The most recent events are displayed first:
• Pressing the
or PgUp key displays earlier events.
• Pressing the
or PgDn key scroll back through to the more recent events.
Filtering Displayed Events
Select the File|Filters menu option to specify the event categories, user name, and date range to be viewed.
The categories are selected by clicking on the required box. A checked option box ( ) indicates that the
option is enabled.
The text (foreground) and background colour of each event category
to be viewed can be specified by clicking on the arrows in the colour
boxes adjacent to each event category. This allows the different
categories of events to be readily identified when multiple event types
are displayed. The colours can also be altered by using the Tab key
to move to the relevant colour boxes and pressing the and keys.
When the event categories to be viewed and the foreground and
background colours have been selected, click OK or press ENTER.
The most recent events contained in the log (as specified in the View
Audit Trail window) are displayed. If there are more events than can
be displayed on a single screen, use the PgUp and PgDn keys to
scroll through the screens.
Events from specific groups can only be selected or deselected by
enabling or disabling the group option.
Printing the Audit Trail
Printing the Complete Audit Trail:
Select File|Print to print out the events, which are contained in the Audit Trail. This takes into account the
File|Filter settings of the log.
Printing a Single Audit Trail Page:
The events, displayed at any one time on screen, can be printed by selecting the Print Single Page option.
Page 43
Galaxy RS232 module
It is to be strongly recommended that when using the Galaxy RS232 module in the Copy/Overwrite mode
with Galaxy Gold that RS232 software version V1.2X or above is used; this must be used if the control panel
has version V1.2X or above software.
When using the RS232 module in the Copy mode (copying from stand-alone RS232 module to Galaxy Gold)
the flashing of the communications LED (LED1) should have an on period of 0.5 s and an off period of 0.5 s
before copying begins.
Overwriting from Galaxy Gold to a stand–alone Galaxy RS232 module
Note: Galaxy control panels 3-144 and 3-520 cannot be copied to the RS232 module.
When over–writing a site's programming details from Galaxy Gold to a stand–alone Galaxy RS232 module,
(so that the Galaxy RS232 module can be then taken to a site and copied to it), then the destination, or
target, control panel type must be selected during the programming of the site in Galaxy Gold. For details on
how to set the target control panel type see Section 1, Panel Type. If the target control panel type is not set
during programming of the site then an error message will appear; click on the 'OK' button and then program
the target control panel details before selecting the Overwrite Site function again.
If down–loading to a Galaxy 8, 18, 60, 128, 500, 504 or 512 control panel then in addition to setting the target
control panel type, the target control panel software version must also be set. This is done in the Target
Panel Version window displayed to the user when Overwrite Site is selected from the Program menu on the
Galaxy Gold keypad. Click on the software version of the target control panel to select it, press the OK
button. The Target Panel Version window is only displayed if the target control panel type has been
programmed in to the site file, for details on how to do this see the above paragraph.
Note: Panel programming can only be downloaded to the RS232 module if the software version is V2.xx or
earlier.
If downloading to a Galaxy 16 or 16 plus the panel type must be set before overwriting and also before
copying of data from the Galaxy RS232 module to Galaxy Gold from a stand–alone Galaxy RS232 module.
Page 44
Galaxy Gold for EN50131-1 compliant products
There have been two new panels added to Galaxy control panel family. Galaxy 3-144 and Galaxy 3-520.
These products are compliant to the EN50131-1 standards for Intruder Alarms.
Setting up Grade 3 Defaults
The following steps must be taken to use the Galaxy 3-144/3-520 panels with the correct EN50131-1
defaults:
1.
Create a new site in the shell.
2.
Double click on the site to start Galaxy Gold.
3.
Go to Program/Program
4.
Select File/Panel Type
5.
Choose which one of the panels you wish to use (Galaxy 3-144 or Galaxy 3-520).
6.
The EN50131-1 grade 3 defaults will now show.
Note: To use the EN50131-1 grade 3 defaults the panel type must be selected before saving any
programming details.
Connecting to a EN50131-1 grade 3 compliant site with a Classic Panel
If you forget to choose a Galaxy 3-144/3-520 site and use a Classic panel (Galaxy 8-512, Unknown) to
connect to a Galaxy 3-144/3-520 site the following error message will be displayed.
-
Pressing cancel will disconnect you from the site so that an appropriate panel set-up can be used
which will include the EN50131 compliant defaults.
Pressing OK will connect you successfully to the site but the Current Galaxy Gold file will not contain
EN50131 compliant settings. Overwriting these settings to the panel will prevent compliance to the
standard unless reprogrammed.
Galaxy 3-144/3-520 Onboard RIOs
There are two onboard RIOs on the Galaxy 3-144/3-520 panels. The second RIO is configurable on Line 1 or
Line 0. Line 0 can be used to allow an extra RIO on Line 1 at 101. Line 1 can be used to retrofit existing
sites.
Once the panel has been set to the required Line for RIO 1 the following options must be copied to make
sure the Galaxy Gold site is correctly configured:
Zones
RIO Outputs
Links
If the configuration for RIO 1 changes at a later date these options must be copied again.
Mimic Panel
The Mimic facility has new features for use with Galaxy 3-144/3-520 panels only:
The ability to display zones which are on soak test. These are shown by a green cross.
The ability to display zones in the new Masked state. These are shown by a dark grey colour.
On exit the states of the zones are saved to the database. Those which are omitted or on soak test
can be viewed through the RRI facility.
Page 45
Programming Screens
User Codes
The user codes on a Galaxy 3-144/3-520 panels can have a minimum size set by System Parameter 51.66
Min Pin Size. The user codes screen uses this parameter to make sure the PINs entered are at least this
size.
In order for this to work correctly the System Parameters data will have to be kept up to date.
If the size of the PIN changes to a larger size the smaller PINs aren’t deleted but if you move over them with
a cursor key they will be deleted and you will be prompted to add one of the correct size.
Audible Alert on Copy/Overwrite
There is a new INI file parameter ‘Audible-Alert’ to give an audible alert once copying and overwriting are
complete. If the value is 1 the option is enabled if 0 it is disabled.
Communications Idle Timeout
If the communications are idle (just polling not copying, overwriting, mimicing, RRI etc) Galaxy Gold will
disconnect from the panel. The timeout is taken from the Remote Access Terminate Idle time, it is one minute
less than this. This whole feature can be turned off using the ‘Comms_Idle_Timeout’ INI file parameter. If the
value is 1 the option is enabled if 0 it is disabled.
Page 46
Event Monitoring
Starting Event Monitoring
1.
2.
3.
4.
5.
Select the Start menu button.
Select Programs.
Select the Remote Servicing Suite program group.
Select Shell and login.
Click on the Event Monitoring icon from the toolbar.
Operating States
Event Monitoring has three operational states:
⋅Foreground -Event Monitoring is the currently active application window.
⋅Background -Event Monitoring is open and maximised, but is not the currently active application
window.
⋅Iconised -Event Monitoring is displayed as an icon.
The operation of Event Monitoring depends on the current operating state and the settings of the System Parameters
options.
On receiving an alarm message:
1. a.
If the Audio with icon only system parameter is disabled, the audible alarm is activated
regardless of the Event Monitoring operating state.
2.
3.
b.
If the Audio with icon only system parameter is enabled, the audible alarm is activated only
when the Instant display Alarm is disabled and Event Monitoring is iconised. The Event
Monitoring icon flashes and the audible alarm continues to sound until all pending alarms
have been acknowledged. (Go to step 2.b.i)
a.
If the Instant display Alarm system parameter is enabled, Event Monitoring operating in the
background or iconised state is promoted to the foreground and becomes the active
application. The Event Details window is displayed.
b.
If the Instant display Alarm system parameter is disabled, the Event Monitoring operating
state does not alter.
i)
If Event Monitoring is operating in the background or is iconised, click on the
background window or double-click on the icon.
ii) Click on the alarm event to be acknowledged or actioned.
iii) Click on the Details icon. The Event Details window is displayed, prompting the
operator to acknowledge or action the alarm. (Double clicking on the alarm event also
displays the Events Detail window.)
a.
c.
To acknowledge the alarm, click on the OK button (or press ENTER)
To action the alarm, enter the user PIN and click on the OK button (or press ENTER)
Note: If there is more than one alarm to be acknowledged or actioned go to step 2.b.ii.
Comms Indicator
The Comms Indicator light gives an indication of the state of the current communications with the Galaxy
control panel. The light is located in the top–right corner of the Event Monitoring window. The Comms light
will indicate six communication states:
Green
–
good communication.
White – event currently being received.
Yellow
– waiting for connection.
Blue
– No reply after connection (connection established but comms interrupted).
Red
– error communicating (connected and communicating but errors in comms).
Grey
– cannot communicate with PC comms port (PC or set–up problem).
Page 47
Menus and Icons
The icon bar, displayed along the top of the Events screen, enables the Managers (Users 00 and 01) to
configure Event Monitoring and allows user access to its operating functions. Menu options are provided in
addition to the Icon function.
A detailed description of the Icon and menu functions is given in the following sections.
or Alarm|Alarm Details menu option
Alarm Details
The Event Details screen contains all information pertinent to each alarm and event received by the Event
Monitoring package. This screen is also used to acknowledge and action alarms. This screen is displayed:
Automatically on receipt of an alarm when the Instant display Alarms system parameter is enabled, or
By clicking on the event and then clicking on the Details icon, or
By double clicking on the event or alarm, or
By selecting the Alarm/Alarm Details menu option.
The Event Details screen is divided into the following four sections:
Site Data:
When Event Monitoring is used in conjunction with Galaxy Gold software, on receipt of an event, the data
stored in the Galaxy Gold database for the site sending the event are copied to the Site Data section. The
data comprises of the full name, address, telephone number and account number of the site.
If Galaxy Gold is not currently installed on the PC, or Galaxy Gold does not have any information on the site,
<UNKNOWN> appears in the Site Data box and the account number sent from the site is displayed.
Page 48
Contact:
The information displayed in the Contact box is taken from the Galaxy Gold database. This details the action
to be taken by the operator, including contact telephone numbers.
Where the Galaxy Gold program is not installed on the PC, the Contact field is empty.
Alarm Details:
The information sent to the PC when an event occurs is extensive and comprehensive. Table 1 :
Description of Alarm Details briefly outlines the information supplied:
Alarm Details
Alarm Event
Alarm Description
Time/Date
Msg. Time
Text
Group
Zone
Peripheral
User
Description
Security Industry Association (SIA) abbreviated description
of the event.
SIA full text description of the event.
Time and date that the PC received the event.
Time that the event occurred.
Short form description of events as retained in event log.
Galaxy group with which the event is associated.
Address of the zone relating to the event.
Address of the remote module or keypad generating the
event.
User number of the user actioning the event.
Table 1 : Description of Alarm Details
Operator Details:
This section displays the name of the operator who signed off (actioned) the alarm, the time and date that
the action occurred and any comments entered by the operator at the time of the action.
Actioning Alarms
The alarm is actioned by entering a valid user PIN in the Signed off by box and clicking on the OK button
(or pressing the Enter key). The time and date of the action is logged.
Acknowledging Alarms
Clicking the OK button when no user PIN has been entered acknowledges receipt of the alarm. The time and
date of an alarm acknowledgement is not logged.
Printing Alarm Details
When viewing the Details Window of an event the user can now print out the event details. To print the event
details click on the Print button in the Event Details window.
or Alarm|Print menu option
Printing
The Print Icon prints from the event highlighted by the cursor to the most recent (up to a maximum of 60
events). The Print selection window (opened by clicking on the Print) features three printing options:
1. Print Single Page.
2. Print to End of List.
3. Print Entire Log.
On selecting the print option the user must select one of these print modes by clicking the appropriate option.
The Print Single Page option will print one page worth of events from the current event. The Print to End of
List option will print from the currently selected item to the end of the currently displayed list. The Print Entire
Log option will print the entire log regardless of what is currently displayed.
Note: Which events will be displayed is dependent on the set–up of the View filters.
If the alarm event is an Ethernet Line Fail then the alarm event window shown below will be displayed.
Page 49
Additional control is provided for the Ethernet alarm transmission path heartbeat. After entry of a valid
manager code options are provided to Continue or Halt polling. If Continue is selected heartbeat signals will
continue to be sent at the rate previously specified. If Halt is selected the site information will remain active in
the Event Monitoring database however heartbeat signals to the IP address specified in the text window will
be suspended. A further option is provided to remove the site information completely from the Event
Monitoring database. If selected no further heartbeat events will be transmitted to the IP address specified in
the text window.
Page 50
or Mode menu option
Display Mode Selection
This option allows the operator to specify the site and select the type of events to be displayed:
This Display Mode window is split into five sections:
List Spec
The List Spec. box offers the choices of which type of events are displayed:
All Events – The events log capacity is determined in the Disk Events field of the System Parameters
option. The events log is a chronological record of all events (including alarms) received by the PC. The
screen displays information on all of the events as well as the current status of all alarms (refer to table 1).
When All Events is selected, the screen displays all of the events in the log or site-specific events. When a
specific site name or account number is selected, then the recorded events for that site are consolidated and
displayed separately.
Note: This option can also be enabled by selecting All Events from the mode menu.
Alarm Events – When Alarm Events is selected, the screen displays the most recent alarms signals,
received by the PC, which are awaiting operator action. The number of alarms displayed at any one time on
the screen is assigned in the System Parameters settings of the Setup option. The status of each alarm is
indicated by the strobe icon and the background colour of the message line, see Table 1:
Alarm Status
Not Acknowledged
Strobe Icon Status
Highlighted Red Background
Background
Yellow
Acknowledged, Not Actioned Not Highlighted
Yellow
Actioned
Grey
Not Highlighted
Table 2 : Alarm Event State
Alarms, which have not been acknowledged, are displayed on a yellow background and the strobe icon is
highlighted in red. If the Audio with Icon Only option has been disabled in the System Parameters, the
highlighted strobe icon is accompanied by the audible alarm. Alarms which have been acknowledged, but
not actioned by an operator are also displayed on a yellow background, however the strobe icon is not
highlighted in red and the audible alarm, if selected, is also silenced.
Alarm events that have been actioned are displayed on the standard grey background of the window. The
actioned alarms are removed from the screen as new alarms are received or when the screen is reselected
using the Mode option.
The screen displays the most recent pending alarms for all sites or for a single, specified site. When a
specific site name or account number is selected, then the most recent pending alarms for that site are
consolidated and displayed.
Non-alarm events are not displayed on the screen; these events are recorded in the Event Log and Printer.
Note:
This option can also be enabled by selecting Alarm Events from the mode menu.
MAX – When MAX is selected, the screen displays all the MAX and MicroMAX card events. (Valid, Invalid &
Rejected)
These events are marked with a MAX card symbol.
Note:
This option can also be enabled by selecting MAX from the mode menu.
Page 51
SIA Event Filter
The SIA Events filter allows users to select a subset of SIA events to view.
To add events to the list of displayed events click on the event type in the left–hand window then click on the
Add button. To add all event types to the list click on the Add All button. Event types can be removed from
the list of displayed event types by clicking on the event type in the list in the right hand window and then
clicking on the Del button. To remove all events from the list click on the Del All button. To accept the
programming click on the OK button, to cancel click on the Cancel button.
Note:
For the SIA filter to be active the Enable SIA Code Selection box must be ticked.
Date Range Filter
The Date Range filter allows users to view a selection of events within a given range of dates.
To enter the Start Date click on the date and month pull down menus and use the arrows to select the
required day and month. Click on the Year box to allow you to alter the year setting. The programming
procedure for the End Date is the same as that for the Start Date. To accept the programming click on the
OK button, to cancel click on the Cancel button.
Note:
For the Date filter to be active the Enable Date Selection box must be ticked.
Multiple Accounts
The Multiple Accounts filter allows users to view a selection of the account numbers programmed in to Event
Monitoring (previously only one account or all accounts could be selected).
To include an account in the list enter the account number into the Account Number window and then click
on the Add To List button. To remove an account number from the list click on the account number in the
right hand window and then click on the Del button. To accept the programming click on the OK button, to
cancel click on the Cancel button.
Note:
For the Multiple Accounts filter to be active the Enable Multiple Account Selection box must be
ticked.
Account Selection
This option allow specific accounts to be displayed. The options are :
All Sites
Unknown (sites without site details from the Galaxy Gold database
Specific accounts:
Select the site to be displayed:
a. Click on the <Account No.> box, and enter the account number of the site to be displayed.
The name of the required site is highlighted in the box below, OR
b. Click on the required site name (shown in the box immediately below <Account No.>). The
account number of the selected site is displayed in the <Account No.> box. If the details of
all of the monitored sites are to be displayed, click on <All Sites>.
If the details to be displayed are stored on another drive:
i)
Click on the down arrow on the box containing the <Default Drive>.
ii) Click on the drive letter containing the Event Monitoring details.
iii) Click on the OK button.
or Alarm|Archive menu opiton
Archiving Events
Events recorded in the events log can be archived to disk by clicking on the Archive icon or selecting the
Alarm/Archive menu option. The Save As window displays and you can change to the folder where you
wish to keep the archive and type in a meaningful name for the archive.
The Archive option is used when the events log becomes unmanageable due to a large number of events.
The first event that needs to be kept is chosen and once archived all the events before this event are
deleted. The archive can be viewed at a later date using the Event Viewer program.
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Setup
The Setup option enables a Master Manager to configure Event Monitoring to the requirements of the
system. To modify the Event Monitoring configuration:
1. Enter a Master Manager code (1234 (00) and 1357 (01) are the master manager default codes). The
digits entered are displayed as *.
2. Click on the desired option button.
3. When the required modifications have been made to a menu option, click on the OK button to return
to the Setup menu. Another menu option can be selected.
4. Click on the Exit button to return to the Alarm Monitor screen.
Modify PINs (Personal Identity Number)
PINs are used to register operator action against each alarm. Each operator is assigned a four, five or six
digit PIN and can also be assigned a name of up to eight alpha characters. The Event Monitoring system
supports up to 100 operators. Operators 00 (default code 1234) and 01 (default code 1357) are the master
managers, and each can assign and change the PIN numbers of all the operators (00 to 99).
To assign or modify a PIN:
1. Click on the Modify PINs menu option button. The Modify PINs window is displayed.
2. Using the / or PG UP/PG DN keys, select the user number for PIN assignment or modification.
User numbers which already have a PIN assigned to them are prefixed by a
3. Click on the PIN box.
4. Enter a 4, 5 or 6 digit PIN. Each digit is displayed as a for increased security.
5. If a user name is required:
a) Click on the Initials box.
b) Enter the user name (eight characters maximum).
6. Click on the OK button.
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Configure Modem Port
There are three methods of communication between the Event Monitoring PC and the Galaxy control panel:
PC Modem to Telecom Module, ISDN Module or RS232/modem combination
Direct to RS232 Interface Module
Via a Network card to the Ethernet Module
The Configure Modem Port menu option allows a Master Manager to enter the required settings for the
apparatus (both modem and RS232 Interface Module) connected to the PC, enabling alarm messages to be
communicated from the control panel.
1. Select the Setup|Configure Modem Port drop
down menu option. Enter a valid manager code
when prompted. The Communications Setup
window is displayed.
2. Use the
and
keys or the mouse to select the
correct dial mode for the system. The setting
depends on whether the connection is being made
via a modem, Ethernet network card or RS232
Interface Module:
a. PC Modem: Select Pulse or Tone (the dial
type of the telephone exchange to which the
PC modem is connected). The default setting is
Pulse.
b. RS232: Select Direct.
c. Ethernet: Select TCP/IP.
3.
4.
5.
6.
7.
Press Tab to move to the Baud Rate option.
a. PC Modem: 1200 (Default setting - normally communicating via a Galaxy Telecom or ISDN
Module). If the system configuration is such that communication is not via the telecom module,
then another baud rate may be required.
b. RS232: The Baud Rate must be the same as the baud rate settings on the RS232 Interface
Module.
c. Ethernet: Not applicable
Press Tab to move to the Port option.
If using a modem or direct connection using the and keys or the mouse, select the Port that the
PC modem or RS232 Interface Module is connected to. The default setting is COM1.
Press Tab to move to the Modem Name option.
If using a modem or direct connection using the
and
keys or the mouse, select the Modem
Name of the modem you are using, the reset string for the modem will be displayed in the Reset
String box.
Press Tab to move to the Ethernet Encryption option. Using the space bar enable or disable the
option. If enabled communication with Ethernet modules which support encryption will be encrypted.
Communication with modules which do not support encryption will continue to be non-encrypted.
Press ENTER or click OK to save the settings. These settings are retained until changed by a user.
System Parameters
Event Monitoring offers a number of user selectable system parameters, which ensure that the system
operation and performance conforms to the requirements of the user.
Click on the System Parameters button. The Parameters window is displayed.
Screen Events:
This parameter determines the number of events that can be listed (between 1 and 1000) when the Alarm
Monitor [Events] screen is displayed - the default setting is 500.
If the All event types screen for All Sites is selected (using the Mode icon), then the most recently received
events, up to the number entered in the Screen Events option, are displayed. However, if a specific site is to
be shown, then the number (entered in the Screen Events option) of recorded events for that site are
consolidated and displayed.
Events not shown on the currently displayed screen are viewed using the
Page 54
/
or PG Up/PG Dn keys.
Screen Alarms:
The Screen Alarms parameter determines the number (between 1 and 100) of active alarms (alarms not yet
actioned) to be displayed. The default setting is 15.
Site specific, alarms, which have not been actioned can be viewed by selecting the <Account No.> or site
name from the Mode option. The pending alarms for the specified site are consolidated and the most recent
are displayed first.
The
/ and PG Up/PG Dn keys are used to scroll through the active alarms not shown on the currently
displayed screen.
Disk Events:
The total number of events stored in the system event log is limited by the size of the PCs hard disk, which
should be of sufficient size to accommodate the desired capacity (each site requires approximately 200
bytes). The capacity is between 1 and 250,000 events, the default setting is 100,000.
Enable Printer:
Each alarm received by Event Monitoring can be printed out by clicking on this parameter (a tick is displayed
in the adjacent box - )
The default is disabled. The printer must be on-line and connected to the parallel port (LPT1).
Note: This parameter must also be enabled when using the Print option in the icon bar to send previously
received alarms and events to a printer.
Instant Display Alarms:
This parameter determines the status of the Event Monitoring window on receipt of a new alarm. When the
Instant Display Alarms option is enabled (a tick is displayed in the adjacent box - - default setting), each
new alarm sent to the PC promotes the Event Monitoring program, from the Windows background or the
icon, to the Windows foreground. The Event Details window screen is opened, allowing an operator to
acknowledge or action the alarm event. On iconising Event Monitoring, the operator is returned to the
previous program.
When the Instant Display Alarms option is disabled, the Event Monitoring program must be manually
brought to the foreground by clicking on the Event Monitoring background window or double-clicking on the
icon.
Page 55
or Alarm|Remote Access menu option
Mimic Panel (Remote Access)
This option gives users the ability to view graphically the state of the zones and outputs of the Galaxy RIOs
(both onboard and external) and, to a limited extent, modify the control functions of the Galaxy control panel.
Note: this option is only available when connected to the control panel directly via the RS232 module or via a
TCP/IP network and the Ethernet module. To work with the Ethernet Module, 56.4.3.2 mode, must be set to
1=Direct Access.
To launch this option from the menu bar of the Event Monitoring display, click on Remote Access in the
drop down menu or click on the keypad icon, this will bring up the Mimic Panel Log On window.
Once selected the remote access window will be shown. Depending upon the event selected in the alarm
event log, the remote access window will display the details of the site to be connected to.
To Log On to the panel, the user must enter both their User PIN and the panel remote code as prompted by
the window displayed below:
When the codes have been entered click OK or press ENTER. Event Monitoring will attempt to connect with
the panel. The Connect with Site window displays the status and progress of the dialling routine:
The following sequence of messages are displayed:
• Resetting PC Modem - Initialising the connection
• Dialling Site – Connects to the Galaxy Panel.
• Checking Password – confirms the Galaxy control panel password matches the password from Event
Monitoring.
When the Successfully Connected to Site message is displayed, click OK or press Enter.
A window will appear with the message “Please wait. Synchronising local data with panel” again the user
may quit by pointing and clicking on the Cancel button.
Page 56
Using the Mimic Panel function
Once the Mimic Panel function has been accessed the user is presented with a graphical representation of
the Galaxy control currently on-line. The first display gives a general overview of the Galaxy system. All
available AB lines are displayed with details of which RIOs are present on each line, if the site programming
has previously been downloaded to Galaxy Gold.
The set status of the groups is also displayed at the bottom of the display window. When the slider is at the
top of a group (and marked with a U) this represents the group being in the Unset state; if the group slider is
in the centre (marked with a P) this represents the group being in the Part set state; and if the group slider is
at the bottom (marked with an S) this represents the group being in the Set state.
The coloured indicators below the groups (normally coloured dark red) indicate any alarm conditions in each
of the groups: a bright red colour indicates an alarm condition, once this has been cancelled it may turn
either; blue – which indicates a PA condition in that group, or, purple – which indicates a tamper condition in
that group. The PA indicator will remain active until a PA reset has been carried out and the tamper indicator
will remain active until a tamper reset has been carried out.
It is possible in the Modify panel programming mode to set, unset, and part set the system. This is done by
clicking and dragging the group set status indicators on the Overview card. Clicking, or, clicking and dragging
with the left mouse button allows individual groups to be selected. Using the right mouse button selects all
groups. Clicking on an active alarm indicator and then clicking on the OK button will cancel any alarms for
that group and unset it. The indicator will cease to be red: if it was a tamper condition the indicator will turn
purple until it has been reset; if it was a PA alarm then it will turn blue until it is reset; otherwise it will return to
the very dark red colour. The Mimic function does not require a code to unset the system.
The output and zone status of any Galaxy RIOs on the AB lines are indicated by coloured squares on the
blocks representing each of the RIOs. The group of four blocks represents the RIO output statuses
numbered one to four from top to bottom. The group of eight blocks represents the zone statuses again
numbered from one at the top. The colours of these blocks give details of the states of the outputs and
zones; for details see below. When in View only mode, the Action and Cancel buttons are ghosted and
clicking on them has no effect.
For a better view of the states of the outputs and zones on an individual RIO double click on one of these
blocks.
This gives the user a graphical representation of the status of the RIO selected. The outputs and zones for
the RIO are listed with coloured indicators beside them that give details of the state of the outputs and zones,
e.g. Open Zone, Omitted Zone, Tamper S/C Zone. There are two zone states that users will not be aware of:
Page 57
Suspended setting denotes a zone that is open during setting of the system that is not a Final, Exit, or
Exit/Entry zone type; this condition is indicated by a blue disk (for open zone) with a horizontal yellow double
headed arrow. Another zone state is Alarm; this is activated by anything that will cause an intruder output to
activate or a tamper condition on the zone; it is indicated by the presence of a red circle around any of the
zone buttons. Also listed are the states of programmed output types. A black circle represents OFF, a green
circle represents ON.
Users can omit zones and test outputs by clicking on the button corresponding to each individual output or
zone. This causes the button to flash: output buttons flash green and grey when they have been provisionally
programmed as active; outputs which are active before being clicked on (i.e. are being provisionally
programmed as inactive) will flash black and grey; to confirm the programming click on the OK button, to
abort the programming click on Cancel. A zone can be omitted by clicking on its button and then pressing
the OK button.
Note: Unlike menu option 32 (OUTPUTS) the outputs are not tested by output type but by output address. If
a zone button is pressed and the zone has not been programmed as omittable then the yellow cross,
which indicates zone omission will flash on the button for approximately 2 minutes and then Galaxy
Gold will abort its attempts at omitting the zone. For more details on testing outputs and omitting
zones see the Galaxy Engineer's manual. Outputs programmed as output type Reset (menu option
51.3.7) cannot be activated from the mimic option.
To return to the Overview card click on the Exit button. This allows you to select another RIO if
desired.
If the RIO being viewed is an RF RIO then the RIO view card indicates the RF specific status of the RIO.
Page 58
Requirements for Mimic Feature
• The Remote Access function is only available when communicating via the RS232 module and/or
Ethernet Module.
•
The Mimic Panel function is available on the following control panels, Galaxy: 8, 18, 60, 128, 500,
504, 512 (high security), 3-144 and 3-520.
Galaxy 512: the Mimic Panel function is limited to View only mode.
• The Mimic Panel function is not available on the Galaxy 16 and 16 plus.
•
The Mimic Panel function requires the following hardware and software to be fitted to the Galaxy
security system: the Galaxy control panel must have software version V1.2X or above. (V4 and above
for the Ethernet module). For local servicing an RS232 module with hardware revision Rev. 1.1X or
above with software version V1.XX or above. In addition the Mimic Panel function requires a Microsoft
Windows compatible mouse connected to the PC.
Page 59
or the Help menu option
Software Version
Displays details of the Event Monitoring software version.
Exiting
To exit from Event Monitoring, click on the Exit icon or select the Alarm|Exit menu option. If there are
pending alarms the following message window is displayed:
Click OK to continue the exit procedure without actioning the pending alarms, or click Cancel and action each of the
active alarms before exiting the system.
The following warning message window is displayed before the system is finally exited:
Click OK to fully close the Event Monitoring application.
Note:
The system will not be able to receive alarms or events from the sites that it is connected to. Any
alarm conditions occurring at a site while Event Monitoring is closed are not logged and will not be
indicated by the audible alarm.
Click Cancel to abort the Exit procedure, returning Event Monitoring to its operating state.
If Event Monitoring is running in its iconised operating state, click on the icon to display the drop-down menu
and click the Close option. The Exit message windows previously described are displayed.
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Overnight Application (Auto Gold)
There is a new support program that is used in conjunction with Remote Access Options 47.4 available on
Galaxy 3-144/3-520 control panels. This is an automated application, which when activated sits in Wait for
Call mode. When a panel attempts to connect to the Remote Servicing suite, this application will interrogate
the panel, open the appropriate site database entry, determine the reason for the connection and control the
upload of information from the panel. When the upload is complete the Overnight application will disconnect
from the panel and return to the Wait for Call mode.
There are five reasons why the panel will initiate a connection to the Remote Servicing suite. These are:
1. Call initiated manually (47.1)
Requires user intervention
2. Engineer Program Change (47.4.1)
Automatically copies the changed panel data
3. Scheduled Copy ((47.4.2)
Automatically copies all the programming data and both logs
4. Remote Maintenance Call (47.4.6)
Carry out all RRI operations
5. Log 90% Full
Copy both logs
Note: The Exit button on the toolbar must be used to exit the program. Pressing the x in the top right hand
corner does not exit the program, it minimises it to run in the background. The icon in the right hand side of
the task bar can be used to maximise the program again.
Page 61
Setting up the control panel for automatic Remote Servicing
Note: This option is only available in Galaxy 3-144 and 2-520 control panels
Panel Identification String
A panel identification string is sent from the panel to the application. In order to send this option 47.4.8 Send
Panel ID must be enabled
System ID (51.15.1)
The System ID is used to select the site that is calling from the database. In order to use this the System ID
must be entered at the panel and in the corresponding site’s System Parameters screen.
Int Telecoms Connection
If using telecoms (modem) to connect, Call back-1 must be entered in 56.1.12.2.
Ethernet Connection
If using Ethernet to connect, Call IP 1 must be entered in 56.4.3.2.2.
NOTE: If both the Int Telecoms and Ethernet options are programmed up, the Int Telecoms takes
precedence.
To disable the option delete the corresponding call back number/IP address.
The following checks are carried out on the System ID:
Account Number Check
No System ID given
System ID does not match any in the database
System ID matches multiple sites in the database
System ID matches one site
Action
disconnect from the site
disconnect from the site
disconnect from the site
site is selected and continue with copy
Failure Logging
Failure
No ID returned by the panel
No System ID
System ID does not match any in the database
System ID matches multiple sites in the database
Data to log
Time & Date and reason
Time & Date and reason
Time & Date, System ID and reason
Time & Date, System ID and site names
Page 62
Appendix A :
General Text Translator
The General Text Translator allows all the text that appears on the Front Shell, Event Monitoring, Galaxy
Gold RRI and Audit Trail screens and menus to be customised to individual user requirements.
Installation
The Translator is loaded from the Galaxy Remote Servicing Suite CD. To load the General Text Translator
program, follow the steps listed below:•
•
•
•
•
Load the CD into your PC
From the Start menu, select Run
Browse for the TextTranslator directory on the CD
Select the setup.exe file
Select OK. The text translator installation will proceed automatically
The Text Translator application will be loaded into the AdemTech\RemoteServices\bin directory, the text files
are loaded into AdemTech\RemoteServices\TextFiles.
Setting Up the Translator Shortcut Icon
1. Place the mouse pointer on the desktop in your Windows environment. Press the right mouse button.
Point to New option. The New option should be highlighted and another list of options will appear. Select
Shortcut and press the left mouse button.
2. In the Create shortcut dialogue box click on browse. Double click the AdemTech folder, then the
RemoteServices folder and then the bin folder, double click the TextTranslator icon.
3. The create Shortcut dialogue box will appear again. Click on the Next> button. Either, press return to
accept TextTranslator as the General Text Translator icon label, or, press the Delete button on your
computer keypad and the type the General Text Translator icon label text of your choice. Press the Enter
button on your computer keypad.
4. Double clicking in the General Text Translator icon will launch your Text Translator software.
Using the Translator
1.
2.
3.
4.
5.
Select the Start menu button
Select Programs.
Select the Galaxy Remote Services Text Translators program group.
Select General Text Translator.
The Text Translator screen is displayed.
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6. Choose the text file you wish to translate by click on the right hand side of the Input Value box. A file
selection dialog will be displayed, change to the C:\AdemTech\RemoteServices\TextFiles directory and
choose one of the following:
EventMonitor.dsc
FrontShell.dsc
RRI.dsc
AuditTrail.dsc
Overnight.dsc
7. Now choose a name for the translated file by clicking on the Output File Value box. A file selection dialog
will be displayed, change to the C:\GGTrans directory and choose or type in one of the following:
EventMonitor.trx
FrontShell.trx
RRI.trx
AuditTrail.trx
Overnight.trx
Make sure you choose or type the corresponding file to the one already chosen.
8. Use the and keys or the mouse to move to the required texts for translation and enter the new text.
Press ENTER or the
key to move to the next text. The PgUp and PgDn keys can be used to quickly
scroll through each display screen of texts.
9. First will take you to the beginning of the texts and Last will take you to the end of the texts.
10. Next will take you to the next page of texts and Prior will take you to the previous page of texts.
11. Find and Find Next can be used to locate a particular text in the translated or original texts. By default it
will search the translated texts.
12. Replace can be used to replace a particular text with a new one.
13. Click on Generate button to save the translations.
14. Click on the Exit button to exit from the translation program.
On running the Front Shell, Event Monitor and Galaxy Gold programs all of the translated texts are displayed
in place of the default texts. All texts must be translated, any text not translated will be displayed as blank.
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Appendix B :
Galaxy Gold Text Translator
The Galaxy Gold Translator allows all the text that appears on the Galaxy Gold screens and menus to be customised to
individual user requirements.
Installation
The Translator is loaded from the Galaxy Remote Servicing Suite CD. To load the Galaxy Gold Text Translator program,
follow the steps listed below:•
•
•
•
•
Load the CD into your PC
From the Start menu, select Run
Browse for the TextTranslator directory on the CD
Select the setup.exe file
Select OK. The text translator installation will proceed automatically
The Text Translator application will be loaded into the AdemTech\RemoteServices\bin directory, the text files are loaded
into AdemTech\RemoteServices\TextFiles.
Setting Up the Translator Shortcut Icon
1.
2.
3.
4.
Place the mouse pointer on the desktop in your Windows environment. Press the right mouse button. Point to New
option. The New option should be highlighted and another list of options will appear. Select Shortcut and press the
left mouse button.
In the Create shortcut dialogue box click on browse. Double click the AdemTech folder, then the RemoteServices
folder and then the bin folder, double click the TextTransGG icon.
The create Shortcut dialogue box will appear again. Click on the Next> button. Either, press return to accept
TextTransGG as the Galaxy Gold Text Translator icon label, or, press the Delete button on your computer keypad
and the type the Galaxy Gold Text Translator icon label text of your choice. Press the Enter button on your computer
keypad.
Double clicking in the Galaxy Gold Text Translator icon will launch your Text Translator software.
Using the Translator
1.
2.
3.
4.
5.
6.
7.
8.
9.
Select the Start menu button
Select Programs.
Select the Galaxy Remote Services Text Translators program group.
Select Galaxy Gold Text Translator.
The Galaxy Gold Translator screen is displayed.
The Galaxy Gold button is highlighted. Click on the OK button or press ENTER. The Galaxy Gold Texts window is
displayed.
The cursor is positioned in the translation window for text 1 — Galaxy Gold. The Descriptor field in the bottom of
the window gives details of each text and where it is displayed. The Length field shows the number of characters
that can be entered in the translation window for each text.
Use the
and
keys or the mouse to move to the required texts for translation and enter the new text. Press
ENTER or the key to move to the next text. The PgUp and PgDn keys can be used to quickly scroll through each
display screen of texts.
Click on Save button to save the translations.
Click on the Close button to exit from the translation program.
On running the Galaxy Gold program all of the translated texts are displayed in place of the default texts. Any text, which
has not been translated, is displayed as the default text.
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Appendix C :
Programming the Galaxy Control Panel for
Event Signalling
Refer to the Galaxy Programming Manual (IP1-0033) for detailed information on the programming of the
Communications option (menu option number 56).
Remote Monitoring via PSTN
If the Galaxy control panel is being monitored remotely via a PC modem and the Galaxy onboard or remote
Telecom options, then the panel requires the following programming details to be entered in the
56=COMMUNICATIONS option:
2. Select 1or5=TELECOMS and press the ent key.
3. Select 1=FORMAT and press the ent key.
i) Select 3=MICROTECH and press the ent key.
ii) Set the STATUS to ON and allocate the GROUPS that require to be monitored, for each of
the 18 TRIGGERS (alarm and event types) to be transmitted to the Event Monitoring PC.
4. Select 2=TEL NO. 1 and press the ent key.
i) Enter the telephone number of the PC modem (up to 22 digits).
5. Select 3=ACCOUNT NO. and press the ent key.
i) Enter the account number of the site (maximum six digits).
6. Select 6=DIAL TYPE and press the ent key.
i) Select Tone or Pulse (default) depending on the telephone exchange. (If the dial type of the
exchange is unknown, then select Pulse.)
Note: if the primary number is required for signalling to central station then option 15=ALARM
MONITORING should be programmed.
Remote Monitoring via the ISDN
If the Galaxy control panel is being monitored remotely via a PC modem and the Galaxy ISDN Module, then
the panel requires the following programming details to be entered in the 56=COMMUNICATIONS option:
1. Select 3=ISDN and press the ent key.
2. Select 01=PRIMARY or 02=SECONDARY and press the ent key.
3. Select 1=TEL NO. 1 and press the ent key.
i) Enter the telephone number of the PC modem (up to 22 digits).
4. Select 2=ACCOUNT NO. and press the ent key.
i) Enter the account number of the site (maximum six digits).
5. Select 3=DIAL TYPE and press the ent key
i) Select either Analogue or Digital depending upon the network
6. Select 4=FORMAT and press the ent key
i) Select 3=MICROTECH and press the ent key.
ii) Set the STATUS to ON and allocate the GROUPS that require to be monitored, for each of
the 18 TRIGGERS (alarm and event types) to be transmitted to the Event Monitoring PC.
Note: if the primary number is required for signalling to central station then option 10=ALARM
MONITORING should be programmed.
Remote Monitoring via the RS232 option & Modem
If the Galaxy control panel is being monitored remotely via a PC modem and the Galaxy RS232/Modem
configuration, then the panel requires the following programming details to be entered in menu option 56.
1.
2.
3.
4.
Select 2 or 6=RS232 and press the ent key.
Select 1=MODE and press the ent key
Select 2 = MODEM and press the ent key
Select 1=TEL NO. 1 and press the ent key.
i) Enter the telephone number of the PC modem (up to 22 digits).
5. Select 2=ACCOUNT NO. and press the ent key.
i) Enter the account number of the site (maximum six digits).
6. Press esc and select 2=FORMAT and press the ent key.
i) Select 2=MICROTECH and press the ent key.
ii) Set the STATUS to ON and allocate the GROUPS that require to be monitored, for each of
the 18 TRIGGERS (alarm and event types) to be transmitted to the Event Monitoring PC.
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On-Site Monitoring (RS232 Interface Module)
If the Galaxy control panel is local to the Event Monitoring PC and the communication is via the RS232
Interface Module, then the following programming details require to be entered in the
56=COMMUNICATIONS option:
1. Select 2=RS232 and press the ent key.
2. Select 1=MODE and press the ent key.
i) Select 1=DIRECT and press the ent key.
3. Select 2=FORMAT and press the ent key.
i) Select 2=MICROTECH and press the ent key.
ii) Set the STATUS to ON and allocate the GROUPS that require to be monitored, for each of
the 18 TRIGGERS (alarm and event types) to be transmitted to the Event Monitoring PC.
4. Select 3=ACCOUNT NO. and press the ent key.
i) Enter the account number of the site (maximum six digits).
Remote Monitoring via the Ethernet Module
If the Galaxy control panel is being monitored remotely via a PC modem and the Galaxy Ethernet
configuration, then the panel requires the following programming details to be entered in menu option 56.
1. Select 4=ETHERNET and press the ent key.
2. Select 1=MODULE CONFIG and press the ent key.
3. Select 1=IP ADDRESS and press the ent key.
4. Enter the IP address of the Ethernet module.
5. If signalling over a wide area network (WAN) select 3=GATEWAY IP and press the ent key.
6. Enter the address of the Gateway Router.
7. Select 2=ALARM REPORT and press the ent key.
8. Press esc and select 1=FORMAT and press the ent key.
i.
ii.
Select 1=MICROTECH and press the ent key.
Set the STATUS to ON and allocate the GROUPS that require to be monitored, for each
of the 18 TRIGGERS (alarm and event types) to be transmitted to the Event Monitoring
PC.
9. Select 2=PRIMARY IP and press the ent key
10. Select 1=IP ADDRESS and press the ent key.
11. Enter the IP address of the destination PC and press the ent key.
12. Select 2=PORT NO. and press the ent key.
13. Enter the IP port number of the destination PC (Default = 10002), then press the ent key
14. Press the esc key
15. Select 4=ACCOUNT NO. and press the ent key.
i.
Enter the account number of the site (maximum 6 digits)
16. If using UDP signaling select 8 =PROTOCOL and press the ent key
17. Select 0=UDP and press ent
Page 67
Appendix D :
PC Network Set-up Requirements
Requirements
⋅Ethernet Module
⋅Cat 5 Network Cable
⋅10/100Mbps Ethernet Adapter
The TCPIP protocol will have to be installed in the network settings.
⋅Static IP Address specified.
⋅Subnet mask specified.
⋅Default Gateway Specified.
Page 68
Appendix E :
Galaxy Gold Messages
The details below outline the basic explanations of the main Galaxy messages
Message
Description
Access disabled at Galaxy panel
Unable to communicate with Galaxy panel after successfully
connecting to telecom module or RS232 module. Check status of
Galaxy panel.
Busy, please wait...
Selected comm port is not ready for communication. Wait for port
to reset.
Call from site answered. Checking password.
Confirming that the password on the Galaxy Gold site file and the
Galaxy panel that initiated the call match.
Cannot disconnect cleanly from Site
Galaxy Gold is unable to hang up from the Galaxy site after
transmitting the Call Back Digit.
Cannot connect to COM X
Message is displayed during setup if the comm port select is being
used by another application or is not present on the PC. Remove
application from comm port OR select another comm port in
the Setup option.
Cannot communicate with Galaxy. Terminating
connection
Successful connection to the Galaxy panel is broken. Check
telecom module/RS232 module and cable connections.
Cannot communicate
Terminating connection.
No reply from PC modem on transmission of reset string. Check
modem reset string values in the Setup option AND that the
modem is present on the comm port selected.
with
PC
Modem.
Cannot Communicate with Remote Module
Failure to recognise device dialed. Check remote number is
correct. Telecom Module: Check that telecom module is
connected to the remote number telephone line. Check that
Pulse or Tone is selected in Galaxy Gold Setup.RS232 Module:
Check the baud rate matches the baud rate in the Galaxy Gold
Setup Check that the correct cable (null modem) is connected.
Checking Password...
Confirm the password on the Galaxy Gold site file and the Galaxy
panel match.
Copying Log
Event log of Galaxy panel is being copied to the Galaxy Gold site
file.
Dialing Site...
Galaxy Gold is dialing the telecom module/RS232 module.
Disconnecting Modem Port
Galaxy Gold is being exited while connected to a Galaxy panel.
Disconnecting from Site
Galaxy Gold is hanging up from the Galaxy panel after transmitting
the Call Back Digit.
Error: Cannot detect copy protection device
[Dongle] Please ensure device is connected to
printer port.
Error in PC Modem command
The correct copy protection device is not connected to the parallel
printer port (LPT1). Check that the copy protection device that
was packaged with the Galaxy Gold is connected to LPT1.
Modem returns an error code to Galaxy Gold following the modem
reset. Check modem reset string values in the Setup option. Try
adding the command W0 and/or F4 at the end of the string.
Error[s1] Timed out waiting for data transfer
This error occurs during copying site or overwriting site if no data
transfer occurs for a 20 second period.
Error[s2] Cannot access communication port.
Selected comm port is being used by another device or is not
present on the PC. Remove device from comm port OR select
another comm port in the Setup option.
Illegal Username/Password
Invalid user name and/or password entered in the Active User
window. Re-enter a valid user name and password.
Incoming call, dialing aborted.
Call being received by the PC modem. Call to the Galaxy panel is
aborted.
Incorrect reply from PC modem.
Invalid code returned from PC modem following transmission of
modem reset string. Check modem reset string values in the
Setup option.
Page 69
Message
Description
Lost contact. Aborting call.
Failure to transmit Call Back Digit to Galaxy panel. Check status of
Galaxy panel and retry Call Back Dial option.
Manager PIN not identical
Manager PIN entered does not match the manager PIN of the
Galaxy site. This message is only displayed when overwriting USER
CODES on the Galaxy panel.
Download terminated before completion
The connection to the panel was lost prior to the completion of the
download. A connection to the panel should be re-established
and the download attempted again.
Modem connected at wrong baud rate
PC modem is communicating at the wrong baud rate. Check the
Baud Rate setting in the Setup option.
No reply from PC modem.
Failure to reset the PC modem. Check modem reset string values
in the Setup option.
No callback. Aborting
Waiting for call back timeout has occurred. The timeout period is five
minutes. Check that the correct Call Back Digit was select for
transmission.
Number dialed is engaged
Galaxy panel is currently in communication
Password Invalid. Access denied
Password on the Galaxy Gold site file and the Galaxy panel do not
match. Check correct password is entered in the Enter New Site
Data window OR correct password is entered when prompted
for.
PC Modem misunderstood Message
Modem returns error code to Galaxy Gold following the modem
reset. Check modem reset string values in the Setup option.
PC Modem not connected to phone line
The PC modem is disconnected from the PSTN. Check the cable
connections to the PC modem and the telephone socket.
Resetting PC Modem...
PC modem is being reset as dialing is initiated.
Site modem not connected
Remote number dialed is not answering within the DIAL-TIME
allocated in the GALAXY_GOLDDB.INI file. Increase the DIALTIME value AND check that the remote number in the Enter
New Site Data window is correct.
Successfully connected to site
Indicates that communication has been successfully established.
Transmitting Call Back Number
Galaxy panel is instructed to initiate a Call Back to a Galaxy Gold
PC.
Waiting for panel to call.
Galaxy Gold is
communication
Warning: Invalid data directory
Directory selected contains files from previous versions of Galaxy
Gold (Version 4.20 and before). Select a new data directory.
Page 70
waiting
for
the
Galaxy
panel
to
initiate
Appendix F :
Galaxy Gold Modem Reset Strings
THE MODEMS LISTED BELOW HAVE BEEN TESTED AND FOUND TO WORK SATISFACTORILY WITH GALAXY GOLD
There is no Guarantee that every combination of Modem and PC will work
Manufacturer
3Com
Dataflex Design Limited
Type/Model
3CCM156UK (PCMCIA)
Megahertz 56K Global Modem PC Card
Internal Super Gem (Product Code IM93)
Digicom
Hayes
Hayes
Hayes
Hayes
Hayes
Hayes
Hayes
Lasat
K56 Flex
Accura 288 V.34 and Fax – External
Accura 336 Message Modem – External
Smart Modem Model 07:00038 – External
Smart Modem Optima 288 V.FC and Fax – External
Accura 56k Speakerphone Modem
Accura V92 15328 Series 0269
Accura 56k 15400 Series 0269
Lasat Credit 336 – PCMCIA
MR Modem
Multi-Tech System Inc
Multi-Tech System Inc
Pace
Psion
PCMCIA 56K
MT2834ZDX – External
56K MT5600ZDXV – External
PACE Linnet 34 fx
Gold Card PCMCIA
(Advised by customer - not confirmed)
Trio Fax/Data Modem Model FB1428VQE-T (V.34)
Sportster Vi 14.4 Faxmodem with Voice Mail
5630B Fax Modem 56K V92
5668B message Modem 56K V92
56K Dual Mode Modem – External (2956L or 3094L)
3090 Mini USB 56K
56K 3049C
Trio
US Robotics
US Robotics
US Robotics
Zoom
Zoom
Zoom
Comments
B0X2V0L3E0S12=20S0=0S7=60
PC
Panel
Call Back
V21
F4W0 B0X2V0L3E0S12=20S0=0S7=60
F4 forces the modem to 1200 Baud (CCITT V.22)
W0 forces the modem to only report DTE speed
To the beginning of the default Modem Reset String add: X3+MS=2, 1, 1200, 2400
B0X2V0L3E0S12=20S0=0S7=60
B0X2V0L3E0S12=20S0=0S7=60
B0X2V0L3E0S12=20S0=0S7=60
B0X2V0L3E0S12=20S0=0S7=60
B0X2V0L3E0S12=20S0=0S7=50S37=5
B0X2V0L3E0S12=20S0=0S7=60+MS=V22
*V6.8/3.8 are required
B0X2V0L3E0S12=20S0=0S7=60+MS=V22
*V6.8/3.8 are required
B0E0L2&G0W0
B0X3V0L3E0S12=20S0=0S7=60S37=5
B0X2V0L3E0S12=20S0=0S7=60
X3+MS=2, 1, 1200, 2400B0X2V0L3E0S12=20S0=0S7=60
+MS=1,0,1200,1200B0X2V0L3E0S12=20S0=0S7=60
B0X2V0L3E0S12=20S0=0S7=60S37=011110
B0X3V0L3E0S12=20S0=0S7=60
B0X2V0L3E0S12=20S0=0S7=60
B0X2V0L3E0S12=20S0=0S7=60
B0X2V0L3E0S12=20S0=0S7=60
B0X2V0L3E0S12=20S0=0S7=60S37=5
B0X2V0L3E0S12=20S0=0S7=60
X2V0L3E0S12=20S0=0S7=60+MS=V22
X
*V6.8/3.8 are required
X
X
The Galaxy Gold and Event Monitoring default Modem Reset String is: B0X2V0L3E0S12=20S0=0S7=60
(Adding S37=5 helps with some modems)
* For modems with the Conexant Chipset, at least V6.8 Galaxy Gold and V3.8 Event Monitoring are required. Earlier versions of Galaxy Gold and Event Monitoring will not work with
these modems.
Page 71
Appendix G :
Galaxy Gold Panel Compatibility
The table below shows the levels of compatibility between Galaxy Gold and the various panel software versions:
Galaxy Gold
Galaxy 8/18/60/128/500/504/512 Version
Version
1.04
1.15/1.16
1.17/1.18
1.2x
1.3x
2.0x/ 2.3x
3.0x
4.00
4.3x
4.5x
2.1x
Yes
No
No
No
No
No
No
No
No
No
No
2.03
Yes
Not Totally
Not Totally
No
No
No
No
No
No
No
No
3.21/3.11
Yes
Not Totally
Not Totally
Yes
No
No
No
No
No
No
No
3.42/3.32
Yes
Not Totally
Not Totally
Yes
Yes
No
No
No
No
No
No
4.1/4.2 /4.4
Yes
Not Totally
Not Totally
Yes
Yes
Yes
No
No
No
No
No
5.1/5.2
Yes
Not Totally
Not Totally
Yes
Yes
Yes
No
Yes
No
No
No
5.7/5.8
Yes
Not Totally
Not Totally
Yes
Yes
Yes
Yes
Yes
Yes
Yes
No
6.1/6.2
Yes
Not Totally
Not Totally
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
6.7/6.8
Yes
Not Totally
Not Totally
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
7.1/7.2
Galaxy Gold Version
2.03
3.21/3.11
3.42/3.32
4.1/4.2 /4.4
5.1/5.2
5.7/5.8
6.1/6.2
6.7/6.8
7.1/7.2
Galaxy 16/16+ Version
< 1.95/1.96
No
Not Totally
Not Totally
Not Totally
Not Totally
Not Totally
Not Totally
Not Totally
Not Totally
Galaxy 3-144/3-520
5.0x
No
No
No
No
No
No
No
No
Yes
Galaxy Gold is compatible with the following communication module versions:
Telecom Module
E050 - PCB Rev. 0.5 Software versions 1.00 and above(the mimic function is only available on software V2.12 and above)
E062 - PCB Rev. 0.5 Software versions 4.00 and above
RS232 Module
E054 software versions 1.20 and above
ISDN Module
A211 software version 3.00 and above
Ethernet Module
E080 Software version 1.00 and above
Page 72
1.95/
1.96
No
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
2.x
2.6x
3.x
No
No
No
Yes
Yes
Yes
Yes
Yes
Yes
No
No
No
No
No
Yes
Yes
Yes
Yes
No
No
No
Yes
Yes
Yes
Yes
Yes
Yes
Appendix H :
Event Monitoring Panel Compatibility
The table below shows the levels of compatibility between Event Monitoring and the various panel software versions:
Event
Monitoring
Version
1.1/1.2
2.1/2.2
2.5/2.6
3.1/3.2
3.7/3.8
4.1/4.2
Event
Monitoring
Version
1.1/1.2
2.1/2.2
2.5/2.6
3.1/3.2
3.7/3.8
4.1/4.2
Galaxy 8/18/60/128/500/504/512 Version
1.04
Yes
Yes
Yes
Yes
Yes
Yes
1.15/1.16
Yes
Yes
Yes
Yes
Yes
Yes
1.17/1.18
Yes
Yes
Yes
Yes
Yes
Yes
1.2x
Yes
Yes
Yes
Yes
Yes
Yes
1.3x
Yes
Yes
Yes
Yes
Yes
Yes
2.0x/2.1x
Yes
Yes
Yes
Yes
Yes
Yes
2.3x
Yes
Yes
Yes
Yes
Yes
Yes
Galaxy 16/16+ Version
3.0x
Yes
Yes
Yes
Yes
Yes
Yes
4
Yes
Yes
Yes
Yes
Yes
Yes
<1.95/1.96
N/A
N/A
N/A
N/A
N/A
N/A
1.95/1.96
N/A
N/A
N/A
N/A
N/A
N/A
Galaxy
3-144/3-520
5.0x
No
No
No
No
No
Yes
Event Monitoring is compatible with the following communication module versions:
Telecom Module
E050 - PCB Rev. 0.5 Software versions 1.00 and above(the mimic function is only available on software V2.12 and above)
E062 - PCB Rev. 0.5 Software versions 4.00 and above
RS232 Module
E054 software versions 1.20 and above
ISDN Module
A211 software version 3.00 and above
Ethernet Module
E080 software version 1.00 and above
Page 73
2.x
Yes
Yes
Yes
Yes
Yes
Yes
2.6x
Yes
Yes
Yes
Yes
Yes
Yes
3.x
Yes
Yes
Yes
Yes
Yes
Yes
Appendix I :
Quick Programming Key Instructions
CONTROL TYPE
Spin Button
SHORTCUT
+ = Spin Up
- = Spin Down
Numerical use. Handy for spin buttons, which have numerous
options.
0-9 options – type number 0-9.
>9 options – 0-9 will take you to num x 10 e.g. entering 2 will take
you to 20. From here use + or - to navigate.
Options can also be found using characters. E.g. for a fire zone when
function spin button is highlighted click F this will take you to the next
option beginning with F click again and it moves to the next function
with F and so on.
Ctrl + Insert – to copy the text from a field no need to select text.
Text Box
Shift + Insert – to paste text copied.
N.B. this works for all fields including spin button, tick boxes and
group buttons.
Space bar – toggle on and off.
Tick Boxes
or
for on
or
for off
Group Button
Enter – toggle on and off.
Space bar – toggle all on and all off.
Nos 1 to 8 – toggles on and off that number.
Yellow on, Grey off
Copying complete row
Ctrl + Delete – Copies the options from the selected row.
Shift + Delete – Pastes the last copied row into the currently
selected row.
To scroll page one at a time
To jump to Start/End
Copying single option
Warning this only copies the viewed group map options. Additionally
it also copies the group map options to the group map in view. e.g.
Row copied from show group map A. Row copied to showing group
map B the copied group map is pasted to B
Page Up – goes up
Page Down – goes down
Ctrl + Page Up - to start page
Ctrl + Page Down - to end page
Ctrl + Insert – Copies the selected option.
Shift + Insert – Pastes the last copied option to the selected option.
Page 74
Appendix J :
Data Ranges
User Code Ranges
Panel Type
1.xx
1-10
1-20
1-30
N/A
1-100
N/A
1-200
N/A
N/A
G8
G 18
G 60
G 128
G 500
G 504
G 512
G 3-144
G 3-520
2.xx
1-10
1-10
1-10
1-50
1-100
1-200
1-200
N/A
N/A
Software Version
3.xx
4.xx
1-10
1-50
1-10
1-100
1-10
1-200
1-50
1-250
1-100
1-500
1-500
1-999
1-500
1-999
N/A
N/A
N/A
N/A
5.xx
N/A
N/A
N/A
N/A
N/A
N/A
N/A
1-250
1-199
2.xx
11-20
21-40
31-73
51-100
101-150
200-275
200-275
N/A
N/A
Software Version
3.xx
4.xx
11-20
N/A
21-40
N/A
31-73
N/A
51-100
N/A
101-150
N/A
500-575
N/A
500-575
N/A
N/A
N/A
N/A
N/A
5.xx
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
N/A
Max Code Ranges
Panel Type
1.xx
11-20
21-40
31-73
N/A
101-150
N/A
200-275
N/A
N/A
G8
G 18
G 60
G 128
G 500
G 504
G 512
G 3-144
G 3-520
Note:
It is best to copy/overwrite the whole range of maxes as they are done in groups of 4.
Zone Ranges
Panel Type
G8
G 18
G 60
G 128
G 500
G 504
G 512
G 3-144
G 3-520
1.xx
1011-1018
1001-1028
1001-1078
N/A
1011-4158
N/A
1001-4158
N/A
N/A
2.xx
1011-1018
1001-1028
1001-1078
1011-2078
1011-4158
1011-4158
1001-4158
N/A
N/A
Software Version
3.xx
4.xx
1011-1018
1011-1018
1001-1028
1001-1028
1001-1078
1001-1078
1011-2078
1011-2078
1011-4158
1011-4158
1011-4158
1011-4158
1001-4158
1001-4158
N/A
N/A
N/A
N/A
5.xx
N/A
N/A
N/A
N/A
N/A
N/A
N/A
0011-0018, 1011-2078
0011-0018, 1001-4158
2.xx
1001-1014
1001-1024
1001-1074
1001-2074
1001-4154
1001-4154
1001-4154
N/A
N/A
Software Version
3.xx
4.xx
1001-1014
1001-1014
1001-1024
1001-1024
1001-1074
1001-1074
1001-2074
1001-2074
1001-4154
1001-4154
1001-4154
1001-4154
1001-4154
1001-4154
N/A
N/A
N/A
N/A
5.xx
N/A
N/A
N/A
N/A
N/A
N/A
N/A
0011-0014, 1001-2074
0011-0018, 1001-4154
2.xx
N/A
1-16
1-32
1-64
1-99
1-99
1-99
N/A
N/A
3.xx
N/A
1-16
1-32
1-64
1-99
1-99
1-99
N/A
N/A
RIO Output Ranges
Panel Type
G8
G 18
G 60
G 128
G 500
G 504
G 512
G 3-144
G 3-520
1.xx
1001-1014
1001-1024
1001-1074
N/A
1001-4154
N/A
1001-4154
N/A
N/A
Link Ranges
Panel Type
G8
G 18
G 60
G 128
G 500
G 504
G 512
G 3-144
G 3-520
1.xx
N/A
1-16
1-32
N/A
1-99
N/A
1-99
N/A
N/A
Software version
4.xx
N/A
1-32
1-64
1-128
1-256
1-256
1-256
N/A
N/A
Page 75
5.xx
N/A
N/A
N/A
N/A
N/A
N/A
N/A
1-128
1-256
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Peel Park Campus
East Kilbride
Scotland
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IU1-0035 Rev 3
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