IBG Co Commercial Brochure - The Insurance Backed Guarantee

Commercial
Projects
INSURANCE BACKED GUARANTEE
Claims Procedure
REGULATORY INFORMATION
An application for a Claim Form can be made in writing to:
To make a claim, the Insured must provide the following:
a)A completed Claim Form.
The Insurance Backed Guarantee Company
Astley House
29 Queens Road
Chorley
Lancashire
PR7 1JU
Please note that in the event of a claim The Insurance Backed
Guarantee Company will act as agent of Enterprise Insurance
Company Plc (Enterprise) under a delegated authority in
order to deal with your claim in an efficient manner.
NOTE: A claim would only be considered if the following three
conditions are met:
1.
Your installer is a Registered Installer with IBG Co
2.
Your installer has registered your installation with IBG Co
3. Your installer has ceased to trade
b)A copy of the Installer/Supplier’s Contract & Guarantee
(to establish that the faults are covered within the Installer/
Supplier’s original Guarantee)
c)A copy of the Certificate of Insurance
(issued by The Insurance Backed Guarantee Company/
Enterprise)
All insurance policies issued by The Underwritten Warranty Company Ltd trading as The Insurance Backed
Guarantee Company are underwritten by Enterprise Insurance Company Plc (Enterprise). ‘Enterprise’ are
registered in Gibraltar No 89698 with a registered office at Suite 3, 2nd Floor, Icom House, 1-5 Irish Town,
Gibraltar, GX11 1AA. ‘Enterprise’ is licensed by the Financial Services Commission in Gibraltar under the
Financial Services (Insurance Companies) Act to carry on insurance business in Gibraltar, and is subject to
limited regulation by the Financial Conduct Authority Registration No. 402277. Details about the extent of the
regulation by the Financial Conduct Authority are available on request.
WINDOWS & DOORS
FASCIAS & SOFFITS
‘Enterprise’ and their policies are covered in the UK by the Financial Services Compensation Scheme (FSCS)
which protects the insured in the unlikely event that ‘Enterprise’ are unable to meet their obligations under
their contract.
ROOFING SYSTEMS
‘Enterprise’ is a member of the Financial Ombudsman Service (FOS).
SOLAR PV (PANELS)
The policies are issued by The Underwritten Warranty Company Ltd trading as The Insurance Backed Guarantee
Company on behalf of Enterprise. The Underwritten Warranty Company Ltd is authorised and regulated by the
Financial Conduct Authority.
SOLAR THERMAL (HOT WATER)
CAVITY WALL INSULATION
d)Proof of any payments made to the registered installer
(e.g. Bank/Building society statement)
CLAIMS DEPT: 0845 634 3771
DOUBLE GLAZING
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LOFT INSULATION
Astley House, 29 Queens Road,
Chorley, Lancashire, PR7 1JU
T: 0845 634 3771
F: 0845 634 3772
E: [email protected]
www.insurancebackedguarantee.org.uk
The Insurance Backed Guarantee Company is a trading style of The Underwritten Warranty Company Ltd.
Registered in England No. 08081532 at Astley House, 29 Queens Road, Chorley, Lancs. PR7 1JU
ALL TYPES OF BOILERS
AND
MANY OTHER PRODUCTS
T HE INSUR A NCE BACK ED GUAR A N T EE COMPA N Y
Benefits To
Customers
With An
Insurance
Backed
Guarantee
(From IBG Co)
Safeguard Your
Guarantee
WHAT IS THE INSURANCE BACKED
GUARANTEE COMPANY?
The Insurance Backed Guarantee Company (IBG Co) can provide
underwritten guarantees for all commercial projects including
local authority, commercial premises, schools etc.
IBG Co can provide organisations with a specialist Insurance
Backed Guarantee (IBG), which underwrites the original guarantee
provided by the installer. The IBG will protect your guarantee
throughout the term of your original guarantee (from 1 to 10 years)
in the event that your installer ceases to trade.
IBG CO SCHEME
COVERS:*
DOUBLE GLAZING
SOLAR THERMAL (HOT WATER)
The IBG Co commercial IBG has specifically been written with
commercial customers in mind to provide them with confidence
and peace of mind.




The Installer Registering Your
Installation with IBG Co.
 Protects Your Long Term
Investment.
 Free Information from IBG Co.
 Peace Of Mind For The Duration
A specialist Insurance Backed Guarantee Certificate is sent
to the customer for every installation registered.
Protects the term of your original guarantee (up to a
maximum 10 years).*
Insurance cover for many types of commercial projects.
CAVITY WALL INSULATION
ALL TYPES OF BOILERS
MANY OTHER PRODUCTS
NOTE: IBG Co would only consider a claim if the following three conditions are met:
1. Your installer is a Registered Installer with IBG Co
Ensure your investment is protected
2.Your installer has registered your installation with IBG Co
3. Your installer has ceased to trade
For free information tel: 0845 634 3771
Of Your Guarantee.
ALL REGISTERED INSTALLERS
MUST HAVE:
Undergone a five point credit and background history
check on the proprietors/directors.
Provided a copy of their most recent accounts.
Provided a copy of their Consumer Contract.
Provided a copy of their Terms and Conditions.
Provided a copy of their Written Guarantee.
Carry minimum insurances of: £2m Public Liability.
Automatic protection upon the installer registering your
installation.
LOFT INSULATION
The underwriters are: Enterprise Insurance Company PLC who
are licensed to operate in the United Kingdom by the Financial
Services Authority (FSA) under Registration Number 402277.
Accreditation
Process of
Registered
Installers
 Automatic Protection Upon
INSURANCE BACKED GUARANTEE
ROOFING SYSTEMS
SOLAR PV (PANELS)
Repairs Should The Installer
Cease To Trade & Not Honour Its
Guarantee.
COMMERCIAL
WINDOWS & DOORS
FASCIAS & SOFFITS
 Covers Product & Workmanship
To check your Installer has registered your Installation with
The Insurance Backed Guarantee Company call 0845 634 3771
ONGOING VETTING:
The Insurance Backed Guarantee Company
will arrange the following ongoing vetting of
all registered installers:
Regular review of credit checks
Regular review of accounts and
management accounts
Annual review of contracts and terms and
conditions
Annual review of public liability insurance