downtown management board agenda
Transcription
downtown management board agenda
DOWNTOWN MANAGEMENT BOARD Quality Services for a Quality Community MEMBERS Douglas Jester, Chair Jeffrey Kusler, Vice Chair Nevin Brittain Heather Lee Frarey Luke Allen Hackney Dana Kenney Michael Krueger Ray Walsh Vacancy Council Liaison Mayor Pro Tem Diane Goddeeris Staff Liaison Amy Schlusler (517) 319-6931 City of East Lansing DEPARTMENT OF PLANNING , BUILDING, & DEVELOPMENT 410 Abbot Road East Lansing, MI 48823 (517) 319-6930 AGENDA November 4, 2014 – 8:00 a.m. Court/City Council Conference Room 410 Abbot Road – 1st Floor 1) Welcome and Roll Call 2) Public Comment 3) Approval of Minutes A) October 7, 2014 (attachment) 4) Approval of Agenda 5) Introduction of New Board Members 6) Election of Treasurer 7) Approval of Meeting Dates for 2015 (attachment) 8) Financial Reports A) September 2014 Financial Report (attachment) 9) New Business A) East Lansing Art Festival Sponsorship Letter (attachment) B) City Pulse November Advertising Proposal (handout) 10) Old Business A) Sponsorship of Winter Glow (attachment) 11) Committee Reports A) Marketing Committee i. Synopsis of October 29, 2014 meeting (attachment) ii. Green Friday Advertisement Insert - LSJ (attachment) iii. Green Friday Advertisement - City Pulse (attachment) iv. Green Friday Facebook Advertisement (attachment) v. Green Friday Purchase of Balloons/Helium (attachment) vi. Purchase of Porta-Potties for MSU/Ohio State Football Game (attachment) www.cityofeastlansing.com City of East Lansing Downtown Management Board Agenda – (11/4/20214) – Page 1 of 2 12) Committee Reports, continued B) Business Relations i. Follow-Up to Girls Day Out ii. Follow-Up to Great Pumpkin Walk iii. Follow-Up to MSU/U of M Game iv. Ribbon Cutting Ceremony for Threads (attachment) C) Downtown Maintenance Committee D) Parking Update i. New 2014 Parking Task Force Roster (attachment) 13) Target Market Segment A) Young Professionals (attachment) 14) Reports from Chair and Board Member A) Economic Sustainability Steering Committee B) Urban Form Steering Committee C) Housing Steering Committee 15) DDA Liaison Report 16) Staff Reports A) DMB Representative to attend City Website Community Focus Group B) DMB/MSU to Host International Cultural Workshop (handout) C) Downtown Holiday Decorations to be Hung Week of November 17, 2014 17) Written Communications A) DMB LAUNCHED Sponsorship Letter (attachment) 18) Adjourn City of East Lansing Downtown Management Board Agenda – (11/4/20214) – Page 2 of 2 DOWNTOWN MANAGEMENT BOARD Quality Services for a Quality Community MEMBERS Douglas Jester, Chair Jeffrey Kusler, Vice Chair Nevin Brittain Heather Lee Frarey Luke Allen Hackney Dana Kenney Michael Krueger Ray Walsh Vacancy Council Liaison Mayor Pro Tem Diane Goddeeris Staff Liaison Amy Schlusler (517) 319-6931 City of East Lansing DEPARTMENT OF PLANNING , BUILDING, & DEVELOPMENT 410 Abbot Road East Lansing, MI 48823 (517) 319-6930 AGENDA November 4, 2014 – 8:00 a.m. Court/City Council Conference Room 410 Abbot Road – 1st Floor 1) Welcome and Roll Call 2) Public Comment 3) Approval of Minutes A) October 7, 2014 (attachment) 4) Approval of Agenda 5) Introduction of New Board Members 6) Election of Treasurer 7) Approval of Meeting Dates for 2015 (attachment) 8) Financial Reports A) September 2014 Financial Report (attachment) 9) New Business 10) Old Business A) Sponsorship of Winter Glow (attachment) 11) Committee Reports A) Marketing Committee i. Synopsis of October 29, 2014 meeting (attachment) ii. Green Friday Advertisement Insert - LSJ (attachment) iii. Green Friday Advertisement - City Pulse (attachment) iv. Green Friday Facebook Advertisement (attachment) v. Green Friday Purchase of Balloons/Helium (attachment) vi. Purchase of Porta-Potties for MSU/Ohio State Football Game (attachment) www.cityofeastlansing.com City of East Lansing Downtown Management Board Agenda – (11/4/20214) – Page 1 of 2 11) Committee Reports, continued B) Business Relations i. Follow-Up to Girls Day Out ii. Follow-Up to Great Pumpkin Walk iii. Follow-Up to MSU/U of M Game iv. Ribbon Cutting Ceremony for Threads (attachment) C) Downtown Maintenance Committee D) Parking Update i. New 2014 Parking Task Force Roster (attachment) 12) Target Market Segment A) Young Professionals (attachment) 13) Reports from Chair and Board Member A) Economic Sustainability Steering Committee B) Urban Form Steering Committee C) Housing Steering Committee 14) DDA Liaison Report 15) Staff Reports A) DMB Representative to attend City Website Community Focus Group B) DMB/MSU to Host International Cultural Workshop (handout) C) Downtown Holiday Decorations to be Hung Week of November 17, 2014 16) Written Communications A) DMB LAUNCHED Sponsorship Letter (attachment) B) East Lansing Art Festival Sponsorship Letter (attachment) 17) Adjourn City of East Lansing Downtown Management Board Agenda – (11/4/20214) – Page 2 of 2 DOWNTOWN MANAGEMENT BOARD Quality Services for a Quality Community MEMBERS Douglas Jester, Chair Jeffrey Kusler, Vice Chair Siham Baladi, Treasurer Heather Lee Frarey Michael Krueger Ray Walsh Mayor Pro Tem Diane Goddeeris 3 Vacancies Staff Liaison Amy Schlusler (517) 319-6930 City of East Lansing DEPARTMENT OF PLANNING & COMMUNITY DEVELOPMENT 410 Abbot Road East Lansing, MI 48823 MEETING MINUTES October 7, 2014 - 8:00 a.m. 410 Abbot Road Court/City Council Conference Room Present: Jeffrey Kusler, Ray Walsh, Michael Krueger, Mayor Pro Tem Diane Goddeeris Absent: Douglas Jester Staff Members Present: Amy Schlusler, Juliann Otto Invited Guests: Ginny Haas, Janet Lillie (517) 319-6930 www.cityofeastlansing.com 1) Welcome and Roll Call Kusler opened the meeting at 8:06 a.m. At the taking of the roll, Jester was absent. 2) Public Comment None. 3) Approval of Minutes A) September 9, 2014 Walsh moved to approve the minutes of September 9, 2014 as written; Frarey seconded the motion. Vote: All yeas, motion carried unanimously. 4) Approval of Agenda Goddeeris moved to approve the Agenda as presented. Walsh seconded the motion. Vote: All yeas, motion carried unanimously. City of East Lansing Downtown Management Board Minutes – 10/7/2014 – Page 1 of 6 5) Introduction of Janet Lillie, replacement for Ginny Haas, Director of Community Relations at MSU Schlusler welcomed the guests to the meeting, explaining that Ginny Haas, Assistant Vice President of Governmental Affairs, was retiring, and that Haas had requested a few moments with members of the Downtown Management Board to say goodbye and introduce her replacement. Haas thanked the Downtown Management Board for their partnership with Michigan State University. She said that during her tenure at MSU, she believed that many positive relationships were forged between the City of East Lansing, Downtown Merchants, and members of the MSU Community. Haas then introduced Janet Lillie and explained that Lillie was working alongside her for a few weeks in order to be introduced to key stakeholders throughout the community. Lillie stated she was excited to begin her new position and looked forward to future partnership opportunities with the Board. Kusler provided a brief overview of the history of the Downtown Management Board, its responsibilities, and general events and tasks that it undertakes each year. Walsh added he looks forward to strengthening the existing partnership between the DMB and MSU. He hopes to continue the partnership with MSU to better educate visitors of campus and the downtown about the several attractions/amenities located throughout the East Lansing Community. 6) Financial Reports A) July 2014 Financial Report The Board accepted the July Financial Report. B) August 2014 Financial Report Schlusler stated that since the August Board meeting, staff had received commitments from both the Student Book Store and MSU Federal Credit Union to sponsor the Girls Day Out event. The total sponsorship for both organizations was $350.00. She also noted the pending transactions for Girls Day Out, as the event was scheduled to be held on October 11, 2014. The Board accepted the August Financial Report. 7) New Business A) Purchase of Holiday Decorations Schlusler explained that each year the Downtown Management Board purchases holiday wreaths and garland that are placed on lampposts throughout the downtown. She said through the proposed purchase, 66 wreaths with red velvet bows and more than 525 feet of garland would be strung along Grand River Avenue and Abbot Road in the downtown. Staff recommended that the DMB purchase the Holiday Decorations from Petra Flowers, located in downtown East Lansing. Schlusler said Petra Flowers provided the lowest quotation, and that the DMB purchased the garland and wreaths from the company in 2013. Funding for the purchase would be taken from the Marketing Miscellaneous portion of the budget. Schlusler said $4,000 was budgeted in the FY 15 budget for the purchase of decorations and charges for services from the Department of Public Works (DPW) to hang the decorations. She indicated DPW City of East Lansing Downtown Management Board Minutes – 10/7/2014 – Page 2 of 6 would provide her with a written quotation for services, and that she did not believe the cost from DPW would exceed $1,800. Goddeeris moved to approve the purchase of holiday garland and wreaths in the total amount of $2,049.65. Vote: All yeas, motion carried unanimously. 8) Old Business None. 9) Committee Reports A) Marketing Committee i. Synopsis of September 17, 2014 meeting Schlusler explained that the Marketing Committee met to discuss several items at the September 17, 2014 meeting. She stated the majority of the committee’s recommendations related to Girls Day Out expenditures, a QR code, as well as the purchase of a new lectern. She said all of these items would be discussed later in the meeting. ii. Girls Day Out Expenditures Schlusler stated that the majority of staff’s time had been spent over the course of the past three weeks on planning the Girls Day Out event. To date, 21 businesses had committed to taking part in the event. Since the September DMB Board Meeting, staff had been able to confirm sponsorships for the Girls Day Out event from both the Student Book Store and MSU Federal Credit Union. Schlusler stated that the DMB Marketing and Business Relations committees are proposing that the Board approve expenditures of $220.00 for the remaining balance of items. The proposed purchases would include an events banner for Girls Day Out, as well as the purchase of wristbands. All expenditures would be taken from the Unrestricted Fund Balance. Kusler asked why the cost of the wristbands was less than initially proposed during the DMB Marketing Committee meeting. Schlusler explained that since that meeting, Otto was able to find a lower quotation for the wristbands. Walsh moved to approve the purchase of the proposed Girls Day Out expenditures. Frarey seconded the motion. All yeas; motion carried unanimously. iii. QR Code Otto reviewed her research regarding the use of QR codes/imaging that could be used by the DMB for future events. She explained that the City of East Lansing’s website does have a QR image, but that something specific to the DMB could easily be created. Otto also presented information regarding the possible use of SMS marketing, in which patrons could sign up for text alerts in order to be notified by the DMB of events and sale opportunities. Walsh asked if a QR code could be incorporated into future posters for DMB events. Otto said that it could. Walsh asked that staff look into incorporating a code into a future event, such as Green Friday. City of East Lansing Downtown Management Board Minutes – 10/7/2014 – Page 3 of 6 iv. Purchase of Acclaim Lectern Schlusler said each year the Downtown Management Board and Downtown Development Authority sponsor, underwrite, and host an average of 30 events in downtown East Lansing. Events include the sponsorship of festivals, ribbon cutting ceremonies, joint ventures with MSU, etc. As such, it is staff’s recommendation that both committees allocate funds for the purchase of a new lectern and microphone system for speakers during these engagements. She explained that the DDA approved partial funding for the purchase of the lectern in the total amount of $760.00. Schlusler said the DMB Marketing Committee is making a recommendation for the DMB to allocate funds up to $760.00 towards the purchase of the lectern as well. Funding would be taken from the Unrestricted Fund balance. Walsh moved to approve the purchase of the Acclaim lectern. Krueger seconded the motion. All yeas; motion carried unanimously. B) Business Relations i. Synopsis of September 18, 2014 meeting ii. Girls Day Out Brochure iii. MSU/U of M Football Game Schlusler presented Board members with the draft Girls Day Out brochure, which provided a map of the downtown, list of activities, and list of all participating businesses. A free parking coupon was also included. She stated that the City’s Communications Department was also finalizing a Girls Day Out program which would list the specific discounts/incentives being provided by each business location. For example, it might list 20% off a purchase at Silver and Beyond. The DMB Board members stated they liked the look of the brochure. Mayor Pro Tem Goddeeris reminded staff that a Nurses Conference was taking place a few days before Girls Day Out. She asked that staff provide her with copies of the brochure and programs to be handed out during the event. Schlusler and Otto said they would be happy to provide her with copies of all marketing materials and had spoken with a representative of the nurses’ conference as well. iv. MSU/U of M Football Game – Meeting July 28 Schlusler stated the Downtown Management Board has reserved porta-potties for the MSU/U of M game. She indicated she had worked with colleagues in the Parking Division to determine the best location of the porta-potties on game day. In addition, Schlusler said that the Downtown Development Authority voted to allocate funding for payment of services to Waste Management. As such, on Sunday, October 26, 2014, Waste Management would go into the downtown to clean and pick up remaining refuse. C) Downtown Maintenance Committee i. Downtown Maintenance Walk-September 26, 2014 Walsh said members of the Maintenance Committee walked throughout the entire downtown on September 26, 2014. He stated that representatives from the City’s Planning Department, Parking Department, and Code Enforcement Division were present. He noted that several items were identified, City of East Lansing Downtown Management Board Minutes – 10/7/2014 – Page 4 of 6 and the Committee was hoping to address a few items prior to the MSU/U of M Game. Walsh also said that a majority of issues listed occurred on private property. If they relate to a code compliance issue, the City intended to step in and take administrative action. If, however, the improvements noted were more aesthetic in nature, staff would simply try to encourage the business owners to make improvements to their properties. Schlusler referred Board members to the packet materials, in which a list of “action items” were provided. She stated City staff had divided these roles accordingly and that she would follow up with members of DPW, Parking, and Code Enforcement to try and ensure that improvements/repairs were made. Krueger left at 8:50 a.m. D) Parking Update i. Synopsis of September 11, 2014 meeting Schlusler presented Board members with the Synopsis of the September 11, 2014 meeting. She noted that Zipcar has two new vehicles located in the downtown and are parked in the lot south of Dublin Square. She stated that Zipcar intended to create some small brochure materials that can be offered to business owners/patrons of the downtown. Schlusler stated the one thing she wanted Board members to be aware of is that there is a two-day waiting period for persons to be approved to use Zipcar vehicles. This is due to the fact that the company carries insurance on the drivers of vehicles that rent them, etc. However, once persons are signed up, they are able to use the vehicles on a first-come, first-serve basis. Schlusler said the vehicles are heavily utilized on campus and that staff hopes persons also use the cars located in the downtown. 10) Target Market Segment A) Summer Events Update Schlusler presented a memo written by Heather Pope, as follow-up to board members’ questions posed during the September board meeting. B) Senior Customers Schlusler said that staff had researched and found market study information regarding the use of social media in targeting Seniors. She noted that the article was simply meant to provide a baseline of information for Board members and that staff would be happy to provide any further information upon request. Walsh thanked staff for providing the information. 11) Reports from Chair and Board Members A) Economic Sustainability Steering Committee B) Urban Form Steering Committee C) Housing Steering Committee These committees did not meet in the month of September. Schlusler indicated the next committee meetings were scheduled to occur in October. City of East Lansing Downtown Management Board Minutes – 10/7/2014 – Page 5 of 6 12) DDA Liaison Report None. 13) Staff Reports None. 14) Written Communications A) Winter Glow Schlusler referred Board members to the written correspondence from Ami Van Antwerp, requesting an increase in sponsorship for the Winter Glow Event taking place in December 2014. She said generally the Board refers these matters to the Marketing Committee and requests a recommendation from them. Kusler recommended that this item be discussed at the next Marketing Committee meeting. All Board members agreed. Schlusler stated that the item would be placed on the committee’s next agenda for discussion. B) LAUNCHED Schlusler referred Board members to the written correspondence from Nick Chilenko, in which he requests a sponsorship from the DMB in the total amount of $500 for the 2014 LAUNCHED event. Schlusler stated she did not believe the DMB could sponsor the event as it had been moved out of the DMB district and into Old Town. Kusler agreed with staff’s assessment and requested that staff share with Mr. Chilenko that the DMB Board supports the efforts of LAUNCHED and would be pleased to consider sponsorship again in the future if it returns to the downtown. Walsh said he believed the event draws hundreds of people into the City and would strongly consider making a motion to increase the sponsorship level of the DMB from previous years if the event returns to downtown East Lansing. Schlusler stated she will draft a letter to Nick Chilenko and present the mailed copy to the DMB during the November meeting. 15) Adjourn There being no further business, Walsh moved to adjourn the meeting at 9:12 a.m.; Frarey seconded the motion. Vote: All yeas. Motion carried unanimously. City of East Lansing Downtown Management Board Minutes – 10/7/2014 – Page 6 of 6 DOWNTOWN MANAGEMENT BOARD 2015 MEETING SCHEDULE DMB Board Meetings 8:00 a.m., Court/City Council Conference Room Meeting Day: First Tuesday January 6 February 3 March 3 April 7 May 5 June 2 July 14 August 4 September 1 October 6 November 3 December 1 DMB Marketing Committee Meetings 4:00 p.m., Conference Room A, City Hall Meeting Day: Third Wednesday January 14 February 18 March 18 April 15 May 20 June 17 July 15 August 19 September 16 October 21 November 18 December 16 DMB Business Relations Committee Meetings 9:00 a.m., Conference Room A, City Hall Meeting Day: Third Thursday January 15 February 19 March 19 April 16 May 21 June 18 July 16 August 20 September 17 October 15 November 19 December 17 DMB FINANCIAL REPORT - September 2014 FY2014 YEAR END DMB ACCOUNT Revenues: Assessment - Real Property Interest Revenues Charges for Services Reappropriated Fund Balance Sponsorships Misc. Advertising Revenues Total Revenue Expenditures: Direct Work Order Salaries Direct Work Order Benefits Office Supplies Equipment Charge/Copier Computer Rental Contract Services Contract Services/Marketing Girls Day Out Miscellaneous Dues and Memberships Other Internal Charges Total Expenditures Difference Fund Balance MONTHLY ACTIVITY ACTUAL YEAR TO DATE $44,513.56 $211.20 $2,000.00 $0.00 $0.00 $5,000.00 $51,724.76 $43,315.00 $125.00 $2,000.00 $10,460.00 $0.00 $5,000.00 $60,900.00 $0.00 $31.04 $0.00 $0.00 $250.00 $75.00 $356.04 $43,314.76 $42.45 $2,250.00 $0.00 $250.00 $75.00 $45,932.21 Pending $0.00 $82.55 $0.00 $10,460.00 $0.00 $5,000.00 $15,542.55 $9,000.00 $3,000.00 $0.00 $12.70 $1,500.00 $9,000.00 $3,000.00 $0.00 $50.00 $1,500.00 $750.00 $250.00 $0.00 $0.00 $125.00 $2,250.00 $750.00 $4.83 $0.00 $375.00 $6,750.00 $2,250.00 $0.00 $50.00 $1,125.00 $0.00 $37,051.98 $26.02 $372.20 $250.00 $2,394.46 $53,607.36 $7,700.00 $38,800.00 $500.00 $100.00 $250.00 $0.00 $60,900.00 $0.00 $960.00 $0.00 $6.99 $0.00 $0.00 $2,091.99 $0.00 $8,340.25 $0.00 $6.99 $250.00 $0.00 $11,977.07 $6,700.00 $26,726.63 $954.90 $93.01 $0.00 $2,600.00 $47,249.54 ($1,735.95) $33,955.14 ($1,882.60) $0.00 $34,827.71 August Fund Balance at Start of Fiscal Year Year to Date LESS 10% Total Revenue - Restricted Funds Subtotal Pending Expenses Banner Dangler Installation FY16 BALANCE AVAILABLE - Unrestricted Funds FY2015 BUDGET $34,827.71 $35,281.09 $4,557.62 $65,551.18 $46,715.80 $600.00 $18,235.38 September Fund Balance at Start of Fiscal Year Year to Date LESS 10% Total Revenue - Restricted Funds Subtotal Pending Expenses Banner Dangler Installation FY16 BALANCE AVAILABLE - Unrestricted Funds $34,827.71 $33,955.14 $4,593.22 $64,189.63 $47,249.54 $600.00 $16,340.09 Contract Services/Marketing Budget Direct Advertising Events Green Friday Winter Glow Art Festival Jazz Festival Launched Event Sponsorship Direct Advertising/Events Subtotal: Budget $3,000.00 $2,000.00 $500.00 $500.00 $500.00 $500.00 $7,000.00 Monthly Activity $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 $0.00 Actual Year To Date $0.00 $0.00 $0.00 $0.00 $0.00 $500.00 $500.00 Pending $3,000.00 $2,000.00 $500.00 $500.00 $500.00 $0.00 $6,500.00 Co-Op Advertising Co-Op Advertising Budget $6,500.00 Monthly Activity $300.00 Actual Year To Date $1,291.25 Pending $1,492.25 Budget $20,000.00 Monthly Activity $660.00 Actual Year To Date $5,310.00 Pending $15,873.35 Marketing Miscellaneous Year-round Advertising Visitors Guide & Posters/Wayfinding Signs $1,300.00 $0.00 $1,239.00 $692.00 Holiday Decorating Marketing Miscellaneous Subtotal: $4,000.00 $25,300.00 $0.00 $660.00 $0.00 $6,549.00 $2,169.03 $18,734.38 Total Contract Services/Marketing Budget $38,800.00 $960.00 $8,340.25 $26,726.63 Monthly Activity $0.00 $0.00 $0.00 Actual Year To Date $0.00 $0.00 $0.00 Contract Services Header Package for website Wayfinding Sign Updates Budget $4,500.00 $3,200.00 $7,700.00 Pending $3,500.00 $3,200.00 $6,700.00 Downtown Management Board September 2014 Expenditure Detail REVENUES: Interest Revenues Sponsorships Miscellaneous Revenue August and September interest Girls Day Out sponsorship from MSUFCU Silver & Beyond - purchase of tote bags Pending Miscellaneous Revenues Misc. Advertising Revenue EXPENDITURES: Direct Work Order Salaries Direct Work Order Benefits Computer Rental Miscellaneous September September September Reimb. to T. Soliday for frame for proclamation for Siham Baladi Other Internal Charges - Pending Installation of banner danglers DPW charge to hang holiday wreaths Girls Day Out - Pending Sea Cruisers Discount One Hour Signs, Inc. Student Book Store Co-Op Advertising Pending State News State News State News State News City Pulse $5,000.00 $750.00 $250.00 $125.00 $6.99 $600.00 $2,000.00 $2,600.00 Band for Girls Day Out 2' x 10' Printed Banner Helium & ballooons for GDO DOWNTOWN MARKETING Pending Events Green Friday Winter Glow Art Festival Jazz Festival Launched Co-Op Advertising City Pulse $31.04 $250.00 $75.00 $504.90 $290.00 $160.00 $954.90 $3,000.00 $2,000.00 $500.00 $500.00 $500.00 $6,500.00 Co-Op Ad Crunchy's Tutti Frutti & Goombas DMB Co-Op Invoice 47563 Peanut Barrel & Curious Books DMB Co-Op Invoice 47433 Pita Pit DMB Co-Op Invoice 141010 State Side Deli DMB Co-Op 102014 Co-Op Ad; Beggar's Banquet Inv. 13781 $300.00 $387.75 $538.50 $200.00 $238.50 $127.50 $1,492.25 Year-round Advertising Townsquare Media Back to School Invoice CC‐JFM‐114081014 FOX 47 Back to School Invoice 534401-1 Pending Year-round Advertising Townsquare Media (radio) Townsquare Media Townsquare Media Townsquare Media FOX 47 FOX 47 FOX 47 Comcast Comcast Spotlight Comcast Spotlight Student Book Store Image Builders Unlimited Gift Card Program Pro Acoustics, LLC Portable Restrooms for MSU/U of M Game Year-round Advertising Campaign Back to School Invoice CC-JFM-114091223 Girls Day Out Live Remote Inv.CC-JFM-114101282 Downtown Shopping & Dining Invoice CC-FMK-114091568 Year-round Advertising Campaign Back to School Invoice 538464-1 Girls Day Out Advertising Inv. 544639-1 Year-round Advertising Campaign BTS Shopping Invoice NC668421 Shopping/Dining Invoice NC675455 Balloons for homecoming Tote bags Set-up fee Purchase of podium & PA system (cost split with DDA) Pending Year-round Advertising Visitors Guides & Posters Wayfinding Sign at Abbot & Saginaw $160.00 $500.00 $660.00 $2,095.00 $20.00 $250.00 $160.00 $3,750.00 $500.00 $750.00 $4,100.00 $300.00 $300.00 $100.00 $1,768.80 $495.00 $759.55 $525.00 $15,873.35 $61.00 $631.00 $692.00 Pending Year-round Advertising Petra Flowers Holiday wreaths Total Pending - Downtown Marketing: Contract Services Header Package for website Wayfinding Sign updates FY2016 PENDING MISC. ADVERTISING $2,169.03 $26,726.63 $3,500.00 $3,200.00 $6,700.00 Installation of Banner Danglers $600.00 PLANNING, BUILDING & DEVELOPMENT Quality Services for a Quality Community MEMORANDUM TO: Downtown Management Board FROM: Amy Schlusler, Community Development Specialist II DATE: October 30, 2014 SUBJECT: Sponsorship of Winter Glow City of East Lansing PLANNING, BUILDING & DEVELOPMENT 410 Abbot Road East Lansing, MI 48823 The DMB Marketing Committee is recommending that the full board approve a sponsorship of the 2014 East Lansing Winter Glow event in the total amount of $2,500. Funding for the event would be taken from the Marketing-Events line item of the budget (517) 319-6930 www.cityofeastlansing.com During the October 29, 2014 Marketing Committee meeting, members of the committee discussed a letter from Ami Van Antwerp requesting the DMB serve as a title sponsor for $2,500. The request is $500 more than what was allocated by the DMB in 2013. Committee members discussed the fact that the DMB had budgeted $500 towards the LAUNCHED event for the existing fiscal year. However, that allocation is not going to occur as LAUNCHED has moved to Old Town for 2014. Through a title sponsorship, the DMB would be recognized on the event poster, program guide, and other event materials distributed to hundreds of community members. . Downtown Management Board Marketing Committee Meeting Wednesday, October 29, 2014 - 4:00 p.m. Conference Room A, City Hall Synopsis Committee Members Present: Vivian Keeney, Ray Walsh, Brandon Bussa Staff Present: Amy Schlusler, Juliann Otto, Terri Soliday, Heather Pope 1. New DMB Webpage i. Proposed Webpage Pope reviewed the webpage for the downtown which she and Ami van Antwerp have been working on. Keeney suggested there be a link on the page to “Get Directions.” Walsh suggested there also be a link to contact information for answers to any questions. Schlusler will work on the formatting. ii. Nomination of DMB Member to Attend Community Focus Group Date of Focus Group – November 13, 2014 Schlusler said this will be a one-meeting focus group where the Communications Department will review the webpages. Walsh mentioned this is on the same day as the Marriott’s “Art for Charlie” event. Schlusler will check with van Antwerp on the date. This will be on the DMB’s next Agenda. 2. Follow-Up to Girls Day Out Schlusler said Girls Day Out was a success with 23 businesses participating. She indicated the wristbands were not used because they were shipped to the wrong address. The Committee suggested using the wristbands for Green Friday and other events. 3. Follow-Up to Great Pumpkin Walk Schlusler reported there was a huge turnout and that 50 businesses gave out candy. She said the only snafu was that cars were backed up at the Grove Street parking ramp temporarily because one of the parking attendants became ill and had to leave. Parking Administrator Dan O’Conner will put in place safeguards to prevent this from happening in the future. Walsh suggested that the DMB advertise the Great Pumpkin Walk in the future to bring even more people to the downtown. 4. Follow-Up to MSU/U of M Game Schlusler reported that the porta-potties worked well. It was suggested that a porta-potty be put in Valley Court. Walsh recommended that the DMB put in porta-potties for the MSU vs. Ohio game. Schlusler said she will put this on their November agenda. 5. Green Friday/Winter Glow Weekend i. Sponsorship Letter from Winter Glow Schlusler said the request from the Communications Department for a sponsorship for Winter Glow in the amount of $2,500 was discussed at the Board’s October 7th meeting and referred back to the Marketing Committee. She indicated last year the Board donated $2,000 for this event. She pointed out that the Board has an extra $500 in their Events budget because they did not support LAUNCHED this year since it moved to Old Town. The Committee recommended sponsoring Winter Glow in the amount of $2,500. This will be on the Board’s November 4th agenda. ii. DMB Business Participation Letter Schlusler said last Tuesday she sent an invitation to downtown businesses to participate in Green Friday and Winter Glow, to be held on December 5th and 6th. The bulk of the activities will be at the Ann Street Plaza. iii. Quotations for Advertisement Insert The Board discussed quotations received from The State News, City Pulse and Lansing State Journal for an advertising insert for Green Friday and Winter Glow, including a free parking coupon for Friday. Schlusler said staff’s recommendation was to have the insert printed by the Lansing State Journal in the amount of $2,869.80. The Committee agreed with staff’s recommendation and also recommended placing a quarter-page ad in the City Pulse, and spending up to $100 on Facebook advertising. This will be on the Board’s November agenda for action. iv. Quotations for Purchase of Holiday Balloons/Helium Schlusler said she received a lot of compliments on the balloons for Girls Day Out and suggested balloons be used for Green Friday. Otto reviewed quotations from Bargain Balloons. The Committee recommended choosing the candy swirl green mylar balloons and the purchase of helium from the Student Book Store at a total cost no greater than $200.This will be on the Board’s November agenda. 6. FOX 47 Advertisement i. 15-Second Proposed Holiday Advertisement Format Schlusler reviewed a proposal from FOX 47 for 15-second ads. Because the Committee wanted to be fair to all media who had submitted 12-month advertising proposals, they elected not to accept their proposal. The Committee recommended that they get proposals next year for 15-second ads in addition to 30-second ads. 7. Update Regarding Downtown East Lansing Gift Card Program Schlusler said City Attorney Tom Yeadon reviewed the proposal from the gift card company and has concerns. Yeadon and their legal department are reviewing the terms. 8. Grand Opening/Ribbon Cutting Ceremony for Threads i. Draft Invitation Schlusler said she is working with Threads to have a grand opening from 6 to 8 p.m. on November 6. Schlusler said next week she will bring an updated Roster to the Board. PLANNING, BUILDING & DEVELOPMENT Quality Services for a Quality Community MEMORANDUM City of East Lansing PLANNING, BUILDING & DEVELOPMENT 410 Abbot Road East Lansing, MI 48823 TO: Downtown Management Board FROM: Amy Schlusler, Community Development Specialist II DATE: October 31, 2014 SUBJECT: Green Friday Advertisement Insert-Lansing State Journal The DMB Marketing Committee is recommending that the board approve the purchase of a one-page (double sided) insert within the Lansing State Journal in the total amount of $2,869.80. The insert would be placed in the December 3, 2014 edition of the Lansing State Journal. (517) 319-6930 www.cityofeastlansing.com Through this purchase, 28, 200 copies of the insert would be sent to subscribers throughout the Greater Lansing region. In addition, 6,000 copies of the insert would be printed and hand-delivered to businesses within the DMB district. The insert would include a list of all participating businesses, as well as a free parking coupon to be used on Friday, December 5, 2014. A copy of the quotations received for advertisements and the 2013 ad placed in the Lansing State Journal is enclosed. Funding for the purchase would be taken from the Marketing-Events (Green Friday) line item of the FY 15 budget. To date, $3,000 is budgeted in the line item account. . Newspaper # of Subscriptions Newspaper Circulation Date Price/thousand Printing Cost for 20,000 copies Estimated cost 6000 copies TOTAL COST The State News 16,500 12/3/2014 $81.00 $ 1,065.00 $ 1,083.00 N/A $ 2,148.00 City Pulse 20,000 11/26/14-12/3/14 $22.50 $ 450.00 $ 1,083.00 N/A $ 1,533.00 Lansing State Journal 28,200 12/3/2014 $89.00 $ 2,510 N/A $360.00 $ 2,869.80 Visit DownTown East Lansing The City of East Lansing and Downtown Management Board present Parking coupon is valid at the lots and ramps marked on the map with Downtown East Lansing is vibrant, diverse and charming. Tree-lined streets and patio cafes add to the energy of downtown East Lansing, the home of Michigan State University. Browse our downtown business directory online at www.cityofeastlansing.com/ downtown and like us on Facebook! Present this coupon to receive FREE parking in downtown East Lansing on Friday, Dec. 6. ! o o t , y a d r & Satu Friday, December 6Saturday, December 7, 2013 Come downtown for great shopping and dining specials! Support your community by shopping in downtown East Lansing. A coupon for FREE parking (good Friday, December 6) is available inside this ad. Coupon valid between 11 a.m.-10 p.m. on Friday, Dec. 6 in attended surface parking lots and ramps. Excludes meters and automatic machines. Originals ONLY, copies of this coupon will not be accepted. Coupon limited to one-time use. Dine, shop and be merry in downtown East Lansing this holiday season! EAST LANSING’S WINTER FESTIVAL Presented by the East Lansing Parking Department • Code 600 for more information: saturday, Dec. 7, 3-6 p.m. ANN STREET PLAZA Downtown east lansing FREE WINTER ACTIVITIES WWW.CITYOFEASTLANSING.COM/WINTERGLOW Get that last-minute shopping done or just enjoy the sights of the season. See you there! Downtown East Lansing • Friday, December 6-Saturday, December 7 Campus Corner II Douglas J. Salon East Lansing La Bodega 501 E. Grand River Ave. 333 Albert Ave. Ste. 52 619 E. Grand River Ave. 10% off MSU embroidered jackets and fleece • 20% off MSU long-sleeve t-shirts Double points for Aveda Pure Privilege members (triple points and FREE enrollment for new enrollees) • $50 off GHD styling tools and FHI blow dryers • FREE hot cocoa • Enter to win an Aveda gift set! (no purchase necessary) Select wool: $9 • Clearance items $3-$5 • India scarves: $15 and buy one, get one FREE • Jewelry clearance: $3 • 50% off all hand-painted mirrors SAPER GALLERIES and Custom Framing 15% off tattoos & piercings • 20% off instock jewelry (10% off special orders) Campus Street Sportswear 515 E. Grand River Ave. 15% off all men’s and women’s jackets, winter hats, gloves and scarves Clever Clover 207 E. Grand River Ave. 20% off everything! Così 301 E. Grand River Ave. FREE beverage with the purchase of an entree (not valid with any other promotions or discounts) Crunchy’s 254 W. Grand River Ave. Burger Bash: 1/4 lb. cheeseburger: $2.79 Curious Book Shop 307 E. Grand River Ave. 25% off our great selection of used hardback and paperback books, vintage magazines and movie posters Douglas J. Aveda Institute 331 E. Grand River Ave. Double points for Aveda Pure Privilege members (triple points and FREE enrollment for new enrollees) • $50 off GHD styling tools and FHI blow dryers Goombas Pizza 311 W. Grand River Ave. Buy any pizza or Pokee Stix at the regular price and get a second of equal or lesser value FREE • 10” pizza with one topping: $3.89 • FREE Christmas cookies all weekend while supplies last Grove Gallery & Studios 325A Grove St. Hand-crafted holiday ornaments • Original art works from 25 guest artists along with our own members’ works Jeanologie 303 M.A.C. Ave. Everything in the store is 50% off from 11 a.m.-12 p.m. both days • After 12 p.m., everything in the store is 40% off (not valid with coupons or other offers) Kirabo 225 E. Grand River Ave. 10% off Women’s Bean Project Soup Mixes & Fair Trade Organic Chocolate Bars Mackerel Sky Gallery of Contemporary Craft 211 M.A.C. Ave. The Record Lounge ! o o t , y a d r u & Sat Spartan Corner Underground Printing 111 Division St. 103 E. Grand River Ave. 209 M.A.C. Ave. Celebrating five years; the only all-vinyl shop in the Lansing area • 10% off purchases of $10 or more • FREE Record Lounge t-shirt with purchase of $40 or more 20% off blank sweatshirts and t-shirts 20% off retail Splash of Color Tattoo & Piercing Studio Urban Outfitters One FREE wooden bookmark (valued at $8) with each book purchased • One FREE roll of curling ribbon with each purchase of two rolls of wrapping paper View 1,500 original works of art by 150 artists from 15 countries Mad Eagle 333 Albert Ave. Suite 102 301 M.A.C. Ave. 20% off everything! Modern Skate & Surf 433 Albert Ave. Silver & Beyond Annual sale! 10% off wallets, purses, traveling bags and travel accessories (previous purchases do not apply) 515 E. Grand River Ave. Ste. F Student Book Store 421 E. Grand River Ave. 15% off Vera Bradley regular-priced items The Tanning Company 119 E. Grand River Ave. 20% off your entire purchase when you say the secret word “Sparty” Woven Art 325B Grove St. Yarn tasting while supplies last • Drop in on Saturday from 1-4 p.m. (children ages 7+ and adults) to make your own fiber ornament 423 Albert Ave. Purchase 10 visits in a Level I bed for just $28 or 10 visits in a Level II bed or stand up for $38 319 E. Grand River Ave. 10% off all regularly-priced hats and gloves • $100 off a complete snowboard setup at regular price Moosejaw Mountaineering 555 E. Grand River Ave. 25% off Moosejaw-branded items • 15% off regular-priced merchandise • 10% off clearance items Ned’s Bookstore 135 E. Grand River Ave. 25% off all Jansport, Nike and clearance Specials are good Friday and Saturday unless otherwise specified Present this coupon to receive FREE parking in downtown East Lansing on Friday, Dec. 6. Coupon valid between 11 a.m.-10 p.m. on Friday, Dec. 6 in attended surface parking lots and ramps. Excludes meters and automatic machines. Originals ONLY, copies of this coupon will not be accepted. Coupon limited to one-time use. Dine, shop and be merry in downtown East Lansing this holiday season! Presented by the East Lansing Parking Department • Code 600 PLANNING, BUILDING & DEVELOPMENT Quality Services for a Quality Community MEMORANDUM City of East Lansing PLANNING, BUILDING & DEVELOPMENT 410 Abbot Road East Lansing, MI 48823 (517) 319-6930 www.cityofeastlansing.com TO: Downtown Management Board FROM: Amy Schlusler, Community Development Specialist II DATE: October 30, 2014 SUBJECT: Green Friday Advertisement Insert-City Pulse The DMB Marketing Committee is recommending that the board approve the purchase of a ¼ page advertisement in the City Pulse Newspaper at a cost not to exceed $500. Funding for the purchase would be taken from the Marketing-Events (Green Friday) line item of the FY 15 budget. To date, $3,000 is budgeted in the line item account. Through this purchase, the advertisement would be placed in the November 26, 2014 City Pulse newspaper. It would be delivered to 20,000 subscriber locations. A free parking coupon will be included within the insert. . PLANNING, BUILDING & DEVELOPMENT Quality Services for a Quality Community MEMORANDUM City of East Lansing PLANNING, BUILDING & DEVELOPMENT 410 Abbot Road East Lansing, MI 48823 (517) 319-6930 www.cityofeastlansing.com TO: Downtown Management Board FROM: Amy Schlusler, Community Development Specialist II DATE: October 30, 2014 SUBJECT: Green Friday Facebook Advertisement The DMB Marketing Committee is recommending that the board approve the purchase of Facebook advertisements in the total amount of $100 for the Green Friday event. Funding for the purchase would be taken from the Unexpended Funds portion of the budget. To date, $14,015.71 remains in the Unexpended funds account. Through this purchase, a Facebook advertisement would be created and sent to the “Newsfeed” of any subscriber of Facebook within 20 miles of the 48823 zip code. . PLANNING, BUILDING & DEVELOPMENT Quality Services for a Quality Community MEMORANDUM City of East Lansing PLANNING, BUILDING & DEVELOPMENT 410 Abbot Road East Lansing, MI 48823 (517) 319-6930 www.cityofeastlansing.com TO: Downtown Management Board FROM: Juliann Otto, Community Development Intern DATE: October 29, 2014 SUBJECT: Purchase of Balloons and Helium for Green Friday As a follow up to the Girls Day Out event, City Staff received recommendations from downtown businesses to purchase balloons for the upcoming Green Friday event. These balloons would be placed at each participating store Friday, December 5 and Saturday, December 6, 2014. Staff recommended that the Marketing Committee allocate a total of $200.00 for the purchase of helium and balloons. Funding for the purchase of Balloons and Helium would be taken from the Marketing-Events line item of the DMB budget account. To date, $3,000 is budgeted in the account. On October 29, 2014 the Marketing Committee approved staff’s recommendation for the purchase of helium and balloons for Green Friday. Please let staff know if you have any additional questions regarding this information. Attachment Balloon Type(Mylar) 18" Holiday Peppermint 10 pack 18in. Happy Holidays - Candy Swirl Green Mylar Balloon . Happy Holidays Round Red & Green Latex Balloons 50 Pack URL Cost Quantity Shipping Total http://www.balloonsfa st.com/winter-holidayballoons-peppermint.html $5.99 10 $8.95 $68.94 https://www.bargainb alloons.com/20Review .asp?returnto=http%3 A%2F%2Fwww%2Ebar gainballoons%2Ecom% 2F10browse%2Easp%3 FCategory%3DChristm $1.18 100 $8.92 $130.00 https://www.paypal.co m/us/cgibin/webscr?cmd=_flo w&SESSION=yecsYFt_v lNfPUVE7- $18.99 2 $11.95 $49.93 PLANNING, BUILDING & DEVELOPMENT Quality Services for a Quality Community MEMORANDUM TO: Downtown Management Board FROM: Amy Schlusler, Community Development Specialist II DATE: October 30, 2014 SUBJECT: DMB Rental-Purchase of Porta Potties for MSU/Ohio State Game City of East Lansing PLANNING, BUILDING & DEVELOPMENT 410 Abbot Road East Lansing, MI 48823 (517) 319-6930 www.cityofeastlansing.com The DMB Marketing Committee is recommending that the board approve the rental fee of six porta-potties in the total amount of $525 to be placed throughout the downtown for the MSU/Ohio State Football Game on November 8, 2014. Marketing Committee members feel that the rental of the porta-potties was successful for the MSU/U of M game. As such, they are recommending this expenditure for the last “big” game in which more than 100,000 people are expected to frequent the downtown on game-day. Funding for the purchase would be taken from the Unexpended Funds portion of the budget. To date, $14,015.71 remains in the Unexpended funds account. The Downtown Management Board cordially invites East Lansing Merchants to the Official Ribbon Cutting Ceremony in honor of East Lansing Threads On Thursday, November 6, 2014 at 225 E. Grand River Ave. at 6:00 p.m. Please join us as we welcome our new merchant neighbor into Downtown East Lansing! There’s no need to RSVP-just stop by for a few moments to meet the Store Manager Cory Quinn and the rest of the Threads staff. Questions? Email [email protected] EAST LANSING PARKING TASK FORCE NAME TITLE PHONE E-MAIL ADDRESS Mike Wylie, Chair Member at Large MWylie@sbsmsu. Com Eric Sudol DDA Representative 517-337-4210, ext. 118 517-337-4440 Laura Goddeeris Resident 517-331-6479 [email protected] David Krause Business Owner 517-285-5441 [email protected] Jeffrey Kusler DMB Representative 517-402-3492 [email protected] Douglas Stover Downtown Resident 517-676-7212 [email protected] Andrew Jason Susan Woods University Student Commission Councilmember 517- 285-8729 [email protected] Kathleen Boyle Councilmember 517-349-7744 [email protected] Dan O’Connor Parking Administrator 517-319-6341 [email protected] Tom Fleury Asst. Parking Admin. 517-319-6342 [email protected] Tim Dempsey Director of Planning, Building & Development 517-319-6864 [email protected] Amy Schlusler Community Development Specialist II 517-319-6931 [email protected] Heather Pope Community Development Analyst 517-319-6877 [email protected] Mary Haskell Finance Director 517-319-6917 [email protected] Jill Feldpausch Assistant Director/Treasurer 517-369-6875 [email protected] Eldon Evans Parking & Code Enforcement Supervisor 517-319-6876 [email protected] Sarah Kissane 54-B District Court 517-351-7000 [email protected] [email protected] [email protected] City Staff: Updated 10/23/14 consumerlab YOUNG PROFESSIONALS AT WORK The working lives and expectations of the emerging professional generation in the US An Ericsson Consumer Insight Summary Report April 2013 contents METHODOLOGY THE LEADERS OF THE FUTURE 3 WHO ARE THE MILLENNIALS? 4 PERSONAL LIFE AT WORK 5 BRING YOUR OWN DEVICE 6 MANY PAY FOR WORK USE 7 NATURAL SKILLS FOR COMMUNICATION 8 THE POWER OF PERSONAL NETWORKS 9 POINTS OF TENSION 10 WHAT MAKES AN IDEAL COMPANY? 11 For the purpose of this report Ericsson ConsumerLab has conducted qualitative interviews with 64 22-29 year olds across San Francisco and Silicon Valley. Eight individual interviews were conducted with people in management positions responsible for younger employees, and four interviews with experts on the millennial generation. Further to this, Ericsson ConsumerLab has carried out an online study of 1,945 respondents between the ages of 22-65. This sample represents online US knowledge workers. Of this group, 479 are classed as Super Millennials, as referred to in this report. Ericsson consumerlab the voice of the consumer Ericsson ConsumerLab has more than 15 years’ experience of studying people’s behaviors and values, including the way they act and think about ICT products and services. Ericsson ConsumerLab provides unique insights on market and consumer trends. Ericsson ConsumerLab gains its knowledge through a global consumer research program based on interviews with 100,000 individuals each year, in more than 40 countries and 15 megacities – statistically representing the views of 1.1 billion people. 2 ERICSSON CONSUMERLAB YOUNG PROFESSIONALS AT WORK Both quantitative and qualitative methods are used, and hundreds of hours are spent with consumers from different cultures. To be close to the market and consumers, Ericsson ConsumerLab has analysts in all regions where Ericsson is present, which gives a thorough global understanding of the ICT market and business models. All ConsumerLab reports can be found at: www.ericsson.com/consumerlab THE LEADERS OF THE FUTURE In this report Ericsson ConsumerLab looks at the latest generation to enter the workforce – the Millennials. In particular, we focus on those aged 22-29 who are currently in employment. This generation will have a profound impact on working life in the future, as well as bringing new skills into the workplace. We examine their attitudes and behavior, and in particular their affiliation with communication and technology. In the US, approximately 60 percent of the millennial generation are in work. Of this 60 percent, this report will focus on those with a college education who are ambitious, forward-looking and see themselves taking on leadership positions in the future. Those who come under this category are classed as Super Millennials, and it is these people who it is believed will have the greatest impact on future working life. Throughout this report, all figures and references to Millennials refer to this smaller category. Key findings > Private communications Millennials’ continual communicative behavior means they bring a good deal of their personal lives into work. However, they do not necessarily allow work to enter their private life. > Changing policies It is now getting more common for Millennials to bring their personal devices into work. As a result, they will expect policies and cultures regarding use of personal devices to be a lot more open in the future. >Private phones for work Almost half of Millennials use a private phone for work which they pay for themselves. This means that they also pay for work-related use. > New expectations Millennials work differently from previous generations, placing different expectations on communication tools and work life in general. To keep them engaged and motivated, employers will need to address any subsequent points of tension in the workplace. > Untapped potential Companies today are not taking full advantage of the special skills Millennials possess, especially when it comes to technology and their natural talent for collaboration – both key competencies for a successful company. > Work/life balance Keeping a balance between work and leisure time is very important to the millennial generation. Industries and businesses must come up with solutions to help them achieve this. super millennials will have the greatest impact on future working life ERICSSON CONSUMERLAB YOUNG PROFESSIONALS AT WORK 3 WHO ARE THE Millennials? 88 MILLION MILLENNIALS LIVE IN THE US The millennial generation is a large one, comprising some 88 million individuals in the US alone. This number is far greater than that of the previous generation – Generation X – which is generally estimated to be around 55 million. The number of Millennials in the workplace will soon outnumber other generations. The way in which Millennials were raised has had a profound impact on their world view. Parents of the boomer generation had a tendency to hover attentively around their children, directing and supervising a broad range of activities. As a result, the millennial generation Millennials want to know the big picture. They also feel that they should have a friendship with their supervisor. They are very egalitarian in their world view because they grew up with their parents being their best friends.” Expert in the millennial generation Karen Myers 4 ERICSSON CONSUMERLAB YOUNG PROFESSIONALS AT WORK grew up feeling cherished and unique. This has implications and challenges for the workplace. Throughout their childhoods, Millennials were encouraged to have close relationships with their parents, teachers and coaches. This has carried over into the workplace. Millennials want close relationships with their supervisors, and expect frequent feedback. They dislike ambiguity and expect transparency and fairness in all their dealings with work organizations. Unlike their boomer parents, Millennials are not workaholics. They believe in a clearly defined work/life balance, and they expect companies to have policies in place to help them achieve this. Though goal-oriented, Millennials are not as long-sighted as their predecessors. They are less willing to pay dues, and unlikely to pursue the delayed gratification of a gradual promotion track. One of the most notable differences between Millennials and other generations is their relationship with technology. Due to the rapid changes in technology over the last 25 years, Millennials have become highly adaptable and naturally fast-paced. In their eyes change is a constant, which can lead to impatience when working in organizations using outdated technology. Newer technologies have enabled fast-paced communication to become second nature to Millennials. They are particularly adept at working in teams, having been frequently encouraged to do so throughout their school years. PERSONAL LIFE AT WORK the majority of MILLENNIALS carry out personal tasks during work hours In their personal lives, Millennials are in continual correspondence with friends and family. This has an impact on how they behave at work. The majority of Millennials say they carry out personal tasks during work hours. Though keen to perform well at work, it is virtually impossible for them to leave their personal lives behind, as they typically check Facebook, conduct IM chats and send and receive texts on their devices throughout the day. This is seen as a right rather than a benefit. However, it does not work both ways. Millennials are less willing to let work disrupt their private lives – especially at the weekend. This reluctance is partly due to how they view life in general. They view work as just one aspect of life, and place more value on the sanctity of free time compared to previous generations. ERICSSON CONSUMERLAB YOUNG PROFESSIONALS AT WORK 5 BRING YOUR OWN DEVICE Figure 1: Personal devices regularly brought to work Figure 2: Work devices regularly taken home 23% Laptop 25% Tablet 68% Tablet 47% Regular mobile 55% Laptop 44% Regular mobile 88% Smartphone Smartphone 95% Source: Ericsson ConsumerLab, Young Professionals at Work 2013 Study base: Personally own respective devices Source: Ericsson ConsumerLab, Young Professionals at Work 2013 Study base: Have respective devices provided by employer Millennials rely on their connected devices for both work and personal use. Half of Millennials regularly bring a laptop, tablet or regular mobile phone home from the workplace. This is usually for a combination of work and personal tasks, or for work tasks only. Those who leave their devices at work do so to avoid carrying them back and forth, and to keep their work and personal lives separate. Smartphones provided by an employer are more regularly taken home from work than any other work device. They are also the most common personal device to be brought into work. People tend to have a more emotional attachment to their smartphones, as their personal apps and social networks help them to maintain a connection with the outside world. This makes them difficult to be without. As a result of this crossover, company policies are changing. Most companies still pursue policies regarding which services/apps their employees are allowed to install on their work devices. As many as 25 percent of Millennials regularly bring their personal laptop or tablet into the workplace. These are mostly used for a combination of personal and work-related tasks. 37 percent of those who bring personal devices into work use them only for personal reasons; the main reason for this is to avoid employers interfering with their private life. On a work device, the chance of this happening is greater. However, the Millennial habit of bringing personal communication to work has forced companies to make other policies more open, allowing personally owned devices to be connected to the work network and giving them access to work communication services. 80% Figure 3: Services used at work on personal devices 70% 60% 50% 28% 30% 27% 40% 27% 30% 20% 41% 41% 10% 35% 22% 13% 20% 19% 23% 17% 10% 27% 0% 10% 20% 33% 16% 30% 40% 20% 14% 25% 16% 16% 13% 11% For personal use 11% 11% 6% 8% For work Continuously Continuously Once or twice a day Once or twice a day 50% Source: Ericsson ConsumerLab, Young Professionals at Work 2013 Study base: Mobile phone users 60% 70% 6 ERICSSON CONSUMERLAB YOUNG PROFESSIONALS AT WORK Vi ca deo lls Yo uT ub e S on ho lin p e ne S tw oc or ial ks C ha t/I M Vo ca ice lls In te rn et Te xt /S M S Em ai l 80% MANY PAY FOR WORK USE 45% pay for work use Figure 4: How many mobile phones do you use? 4% 11% There is a pattern to the way in which most Millennials use their mobile phones. While the majority use a single phone for both private and work-related tasks, 30 percent only use their phone for personal reasons. 55% 30% As we’ve seen, many use their private phones for work. 45 percent pay for this themselves, covering the cost of both work and personal communication. 23 percent have their mobile phone subscriptions either fully or partly paid for by their employer. In this case it is more likely to be a smartphone than a regular phone. However, having part or all of the subscription paid for by the employer is not always considered a good thing. When those who pay their own subscriptions were asked if they would like to have their mobile phone provided and paid for by their employer, 50 percent said no. The main reason for this comes back to keeping work life and personal life separate. One – Both work personal One – Both for for work andand personal use use One – Personal One – Personal useuse onlyonly Two – One work, for personal Two – One for for work, oneone for personal use use Two – For both Two – For both Source: Ericsson ConsumerLab, Young Professionals at Work 2013 Study base: Mobile phone users ERICSSON CONSUMERLAB YOUNG PROFESSIONALS AT WORK 7 NATURAL SKILLS FOR communication I remember how people respond to different communication. I take mental notes, I just remember.” Millennial Responsiveness is a hallmark of the millennial generation. They seem to have a natural understanding of each method of communication, carrying a mental profile of each one’s strengths and weaknesses and which situations they are best suited for. Millennials use a wide range of communication tools. In order to be useful, these tools must meet several conditions. They should: >Be asynchronous, allowing the recipient time to respond to a message in their own time, as well as offering the potential for immediate feedback >Be multi-modal, allowing multiple connections at the same time, either as a group or with simultaneous individual conversations >Be casual, allowing participants to connect naturally without impositions on how a conversation should be conducted >Be rich, with the ability to convey a complete range of human emotion > Enable attachments and links >Be mobile, operating from multiple platforms wherever the user happens to be >Provide an electronic record of what was said and agreed to Ideally, it should be possible to carry out multiple tasks simultaneously and not demand all of the user’s attention at once. Millennials favor modes that allow them to multitask, deliberately avoiding those that don’t. Multitasking comes naturally to this generation – they grew up with it. For Millennials, technology is a sixth sense. It’s a way of knowing the world. There is no real cognitive processing like there is for other generations who learn it later in life.” Expert in the millennial generation Andrea Hershatter 8 ERICSSON CONSUMERLAB YOUNG PROFESSIONALS AT WORK the power of personal networks Figure 5: How often do you use your personal social network for work related issues? 50 40 30 20 10 0 Several times a week Weekly Super Millennial (22-29) Monthly Generation X (30-46) Reaching out to friends and contacts comes naturally to Millennials, not only personally but professionally. They use the power of their personal networks to solve work-related issues, where previous generations would have confined these questions to their colleagues. Personal networks can be used to address a variety of tasks, but are most often used for small, tactical jobs. In this way the company benefits too. While internet searches still dominate across the board when it comes to information gathering, the second choice is usually to ask someone face-to-face. Never Source: Ericsson ConsumerLab, Young Professionals at Work 2013 Study base: All Boomers (47-65) 20% use A personal network to get help for workrelated issues every day Physical sources such as books, magazines, journals and newspaper articles are still used frequently, even among the digital generation. But when it comes to more recent online sources such as blogs and Twitter, younger generations are the predominant users. Figure 6: Most common sources of information gathering for work 100 80 60 40 20 0 Internet search Ask someone f-t-f Super Millennial (22-29) Personal network (online) Physical reports Online books Generation X (30-46) Books Magazines Boomers (47-65) Blogs YouTube Twitter Source: Ericsson ConsumerLab, Young Professionals at Work 2013 Study base: All ERICSSON CONSUMERLAB YOUNG PROFESSIONALS AT WORK 9 Points of tension A WORK/LIFE BALANCE IS AN IMPORTANT FACTOR FOR Millennials When entering work for the first time, most points of tension stem from the differences people experience between what life is like at work, and what it was like growing up. future is uncertain. This reality has been difficult for them as it challenges their natural optimism and self-confidence, characteristics acquired from their upbringing by doting boomer parents. At a time when jobs are relatively scarce, Millennials are entering the workforce in huge numbers. For many, the As previously discussed, a key factor for many Millennials is their company’s respect for a work/life balance. This is one of the most important components for job satisfaction. Maintaining relationships with friends and family is considered very high priority. Millennials are happiest when they have flexible working hours (with no overtime), liberal policies towards personal communications, the option to telecommute on certain days and the ability to block work communications at the weekend. They are very, very comfortable with change. They have a global awareness, they are very resilient, they are technologically very savvy, creative and collaborative.” Expert in the millennial generation Maureen Buehler 10 ERICSSON CONSUMERLAB YOUNG PROFESSIONALS AT WORK The sense of equality that Millennials learned from their friendships with parents and teachers growing up translates directly to the workplace. Millennials expect everyone to be equal, and for there to be transparency, fairness – and no hierarchy. Finally, Millennials are impatient. As part of the Facebook generation, they want instant gratification. This gives them a low tolerance for modes of communication that are slow or do not provide immediate feedback. What makes an ideal company? transparency, clear directions and constant feedback Millennials are excellent natural collaborators, and perform well working closely in teams enabled by technology. As proficient multitaskers, they favor modes of communication that allow them to do many things at once – and become impatient with companies that fail to invest in up-to-date collaborative technology. Growing up with change as a constant has made them naturally innovative and more forward-looking than previous generations. In the eyes of a Millennial, an ideal company should allow them to sustain their personal lives at work. It should also offer them the opportunity to work in teams, preferably with others of their own age. There should be transparency, clear directions and constant feedback from managers and supervisors, with whom Millennials expect to have a close relationship. In order to perform optimally, having the latest technology is a must, especially when it comes to communication. While the ideal company by this description is rare, it is likely that more will emerge in the future. As Millennials themselves get into power and start taking on management positions, working life as we know it looks set to change, becoming more networked, social and collaborative – with a greater emphasis on uninterrupted leisure time. When Millennials become managers, I think there will be zero tolerance for inefficient systems in technology. They already don’t understand the legacy systems.” Expert in the millennial generation Andrea Hershatter NETWORKED, SOCIAL AND COLLABORATIVE ERICSSON CONSUMERLAB YOUNG PROFESSIONALS AT WORK 11 Ericsson is the world’s leading provider of communications technology and services. We are enabling the Networked Society with efficient real-time solutions that allow us all to study, work and live our lives more freely, in sustainable societies around the world. Our offering comprises services, software and infrastructure within Information and Communications Technology for telecom operators and other industries. Today more than 40 percent of the world’s mobile traffic goes through Ericsson networks and we support customers’ networks servicing more than 2.5 billion subscribers. We operate in 180 countries and employ more than 100,000 people. Founded in 1876, Ericsson is headquartered in Stockholm, Sweden. In 2011 the company had revenues of SEK 226.9 billion (USD 35.0 billion). Ericsson is listed on NASDAQ OMX, Stockholm and NASDAQ, New York stock exchanges. The content of this document is subject to revision without notice due to continued progress in methodology, design and manufacturing. Ericsson shall have no liability for any error or damage of any kind resulting from the use of this document. Ericsson SE-126 25 Stockholm, Sweden Telephone +46 10 719 00 00 Fax +46 8 18 40 85 www.ericsson.com EAB-13:011073 © Ericsson AB 2013 City of East Lansing 2014 Downtown Management Board Roster Name/Address Telephone DDA Liaison: Douglas Jester, Chair 220 M.A.C. Ave., No. 218 C: 337-7527 [email protected] 12/31/14 Jeffrey Kusler, Vice Chair 3049 Biber Street, Apt. 10 East Lansing, MI 48823 C: 402-3492 [email protected] 12/31/14 Nevin Brittain Health Numeric 325 E. Grand River, Ste. 319 W: 517-703-4610 [email protected] 12/31/17 Luke Allen Hackney 207 E. Grand River Apt. 3 C: 616-218-0261 [email protected] 12/31/17 Dana Kenney 1837 Beal Avenue Lansing, MI 48910 C: 517-281-3599 [email protected] 12/31/17 Heather Lee Frarey The Record Lounge 111 Division Street W: 862-1976 [email protected] 12/31/14 Michael Krueger Crunchy’s 254 W. Grand River C: 410-8954 [email protected] 12/31/14 Ray Walsh Curious Books 307 E. Grand River W: F: 12/31/17 Council Liaison: Mayor Pro Tem Diane Goddeeris C: F: 332-0112 332-1915 [email protected] 719-8966 332-3119 - over – 2014-10 DMB Roster Updated: 10/29/14 Term Expiration City Staff: Department of Planning, Building and Development 410 Abbot Road East Lansing, MI 48823 W: F: 319-6930 337-1607 Amy Schlusler Terri Soliday Juliann Otto W: W: W: 319-8931 319-6907 319-6910 [email protected] [email protected] [email protected] 2014 DMB Committee Membership Marketing Business Relations Joyce Banish Brandon Bussa Douglas Jester Vivian Keeney Michael Krueger Jeffrey Kusler Ray Walsh Heather Lee Frarey Connie Harper Staff: Amy Schlusler Juliann Otto Staff: Amy Schlusler Juliann Otto AFFILIATED COMMITTEES Parking Task Force Parking Task Force City Staff, cont. Mike Wylie, Chair, Member at Large Eric Sudol, DDA Representative Mike Krueger, DMB Representative Jeffrey Kusler, DMB Representative Andrew Jason, University Student Commission Laura Goddeeris, Resident David Krause, Business Owner Douglas Stover, Downtown Resident Kathleen Boyle, Councilmember Susan Woods, Councilmember Jill Feldpausch, Asst. Director/Treasurer Mary Haskell, Finance Director Eldon Evans, Parking & Code Enforcement Sarah Cheesebro, 54-B District Court City Staff: Dan O’Connor, Parking Administrator Tom Fleury, Assistant Parking Administrator Tim Dempsey, Director of Planning, Building and Development Heather Pope, Community Development Analyst Amy Schlusler, Planning and Community Development Specialist II 2014-10 DMB Roster Updated: 10/29/14 Maintenance Committee Ray Walsh, DMB William Mansfield, DDA Staff: Tim Dempsey Cathy DeShambo Eldon Evans Amy Schlusler DOWNTOWN MANAGEMENT BOARD 2014 MEETING SCHEDULE Revised: 10/30/14 DMB Board Meetings 8:00 a.m., Court/City Council Conference Room Meeting Day: First Tuesday (except for July and September) January 7 (meeting canceled) February 4 March 4 April 1 May 6 June 3 July 8 August 5 (no quorum) September 9 October 7 November 4 December 2 DMB Marketing Committee Meetings 4:00 p.m., Conference Room A, City Hall Meeting Day: Third Wednesday January 15 February 19 (meeting canceled) March 19 April 16 (meeting canceled) May 21 June 18 July 16 August 20 (meeting canceled) September 17 October 29 (meeting changed to 4th Wed.) November 19 December 17 DMB Business Relations Committee Meetings 9:00 a.m., Conference Room A, City Hall Meeting Day: Third Thursday January 16 February 20 March 20 April 17 (meeting canceled) May 22 June 19 July 17 (meeting canceled) August 21 September 18 October 16 (meeting canceled) November 20 December 18 DOWNTOWN MANAGEMENT BOARD 2014 MEETING SCHEDULE Revised: 10/30/14 DMB Board Meetings 8:00 a.m., Court/City Council Conference Room Meeting Day: First Tuesday (except for July and September) January 7 (meeting canceled) February 4 March 4 April 1 May 6 June 3 July 8 August 5 (no quorum) September 9 October 7 November 4 December 2 DMB Marketing Committee Meetings 4:00 p.m., Conference Room A, City Hall Meeting Day: Third Wednesday January 15 February 19 (meeting canceled) March 19 April 16 (meeting canceled) May 21 June 18 July 16 August 20 (meeting canceled) September 17 October 29 (meeting changed to 4th Wed.) November 19 December 17 DMB Business Relations Committee Meetings 9:00 a.m., Conference Room A, City Hall Meeting Day: Third Thursday January 16 February 20 March 20 April 17 (meeting canceled) May 22 June 19 July 17 (meeting canceled) August 21 September 18 October 16 (meeting canceled) November 20 December 18 Downtown Management Board Board Member Attendance 2013-14 TERM EXPIRES Mar 5 Apr 9 May 7 June 4 2013 July August Cancelled 6 Sept. 10 Oct. 1 Nov 5 Dec 3 2014 Jan Feb Cancelled 4 TOTAL ABSENT Douglas Jester 2014 0 Vacancy 2017 Jeffrey Kusler 2014 0 Siham Baladi 2017 0 Nicholas Chilenko 2017 Vacancy 2014 Vacancy 2014 Ray Walsh 2017 V Ab V V Ab 2 V V 0 V V 0 0 Diane Goddeeris V 0 Number Present 6 9 8 7 8 8 6 7 6 4 Number Absent 3 0 1 2 1 1 3 1 2 1 V Ab Ab* 0