DANONE
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DANONE
Video Experience Dan2.0 Project Feedback Thierry THOURON , CTO DANONE January 2011 DANONE BSN GERVAISDANONE Antoine RIBOUD Daniel CARASSO 1966: BSN 1969: Take-over bid on St-Gobain 1970: Evian, Kronenbourg 1919: Barcelone 1929: Paris 1941: New York 1966-1996: Container to 1966 1996 From F C t i t Content C t t 1972 1994 2007 1 2 3 4 CTO Thierry Thouron BSN-Gervais-Danone Danone Merge with NUMICO Janv 2011 ©DANONE 2011 - Internal use only 2 1 DANONE Sales breakdown in 2009 Waters Baby Nutrition 17% 20% Medical Nutrition 6% Fresh Dairy Products 100% 1 2 3 4 57% Health food CTO Thierry Thouron Janv 2011 ©DANONE 2011 - Internal use only 3 Health through food for all “ It is our conviction at Danone that food and nutrition are key to builiding and sustaining health and well being – from birth through old age. It is on this conviction that we have built our history and brands and is the overriding focus on of our four businesses – Fresh Dairy Products, Waters, Baby Nutrition, and Medical Nutrition. Franck Riboud, Chairman & CEO Danone 1 2 3 4 CTO Thierry Thouron Janv 2011 ” ©DANONE 2011 - Internal use only 4 2 DANONE Products by business line 1 2 3 4 CTO Thierry Thouron Janv 2011 ©DANONE 2011 - Internal use only 5 Sales by business line 3 Billion € 2.6 Billion € +7.9% growth in 2009 Baby Nutrition +1% growth in 2009 Waters 0.9 Billion € 8.6 Billion € +11.4% 11.4% growth in 2009 Medical Nutrition +1.6% +1 6% growth in 2009 Fresh Diary Products 1 2 3 4 Sales CTO Thierry Thouron Janv 2011 € ©DANONE 14,982 mln 2011 - Internal use only 6 3 Our global presence : > 90 000 employees 1 2 3 4 CTO Thierry Thouron Janv 2011 7 ©DANONE 2011 - Internal use only Strong market positions North America Western Europe No. 1 Fresh Dairy Products No. 1 Fresh Dairy Products No. 2 Bottled Waters No. 1 Baby Nutrition No. 1 Medical Nutrition Latin America Africa/Middle East No. 1 Fresh Dairy Products No. 1 Bottled Waters 1 2 3 4 Eastern Europe No. 1 Fresh Dairy Products No. 1 Baby Nutrition No. 1 Medical Nutrition Asia No. 1 Fresh Dairy Products CTO Thierry Thouron Janv 2011 No. 1 Baby Nutrition No. 1 Bottled Waters ©DANONE 2011 - Internal use only 8 4 DANONE & a Story of Networking Attitude •2003 – Launch of Networking Attitude •Networking Enterprise & Learning Organization • A 2.0 management 2.0 wihout technologie •2009 – Dan 2.0 • Communication & Collaboration • New Ways of Working • August 2009 DAN2.0 Go live DANONE CTO Thierry Thouron Janv 2011 ©DANONE 2011 - Internal use only Dan2.0 Objectives, 2009 Reduce Cost Transportation Connect & Share & CO2 Footprint Express Yourself DANONE CTO Thierry Thouron Accelerate & Innovate Janv 2011 ©DANONE 2011 - Internal use only 5 First User centric …..> Then Usage …. .> &Tools What are the Dan 2.0 Components ? Invest on Advances Behaviors Technologies Communication 2.0 Collaboration 2.0 Instant Messaging Instant Messaging Web‐conferencing Room Visio Conference Video for Pc’s Sharing “big” files Social Network With WhosWho Search Engine Intranet Mobile DANONE CTO Thierry Thouron Janv 2011 ©DANONE 2011 - Internal use only 6 What are the Dan 2.0 tools ? Communication 2.0 + Instant Messaging Files transfer Video Conference Web Conference Collaboration 2.0 QuickR New Danone Wiki DANONE New Who’s Who 2.0 CTO Thierry Thouron Collaboration Janv 2011 Search Engine ©DANONE 2011 - Internal use only DAN2.0 Usage 7 IP Convergence : Before 2009, 3 separate Networks IP Analogique Calendar Collaboration TELEPHONIE O VOIX / PABX DATA NETWORK Conferences Audio Voice BB Application SAP / Web Email Services de téléphonie RNIS Instant Messaging VIDEO Conferences Video DANONE Janv 2011 CTO Thierry Thouron ©DANONE 2011 - Internal use only Now an Unified Video Network, secured & Full IP Calendar Collaboration Instant Messaging Video Conferences Application Web Audio Conferences email BB Services Telephonie IPBX g Messagerie Vocale UNIFIED IP NETWORK FOR COLLABORATION DANONE CTO Thierry Thouron Janv 2011 ©DANONE 2011 - Internal use only 8 An easy Video usage for all DANONERS using IP & Click to Video connected to SAMETIME IM & Videeo for PC Video on pc, in a multipoint mode, connected to our video rooms Capacity for 400 Simultaneous videos for PCs Interoperability Video Room 220 New IP Vidéos End Point 20 Virtual Rooms DANONE CTO Thierry Thouron Janv 2011 ©DANONE 2011 - Internal use only Example : DAN’IS Virtual IS Board Amsterdam Paris US Spain Asia DANONE CTO Thierry Thouron Janv 2011 ©DANONE 2011 - Internal use only 9 Example: internal web‐conference with video 11 000 Web Conference in 2009 Vidéo on pc Sharing documents DANONE CTO Thierry Thouron Janv 2011 ©DANONE 2011 - Internal use only Example of GM Meeting in DANONE ASIA – – – – 2 Zone VPs + 3 Zone HRDs 14 CBU GMs + 9 CBU HRDs 26 Directors + 5 Managers 4 Hours Video Conference – Real Time Conversation & Feedback DANONE CTO Thierry Thouron Janv 2011 ©DANONE 2011 - Internal use only 10 Site Map Singapore Satellite Room 6 Kuala Lumpur Satellite Room 7 Shanghai Satellite Room 21 Singapore Central Room 14 Jakarta Satellite Room 12 David from San Francisco Tokyo Satellite Room 8 1 DANONE CTO Thierry Thouron Janv 2011 ©DANONE 2011 - Internal use only In Each Satellite Room – 3 Parts Web Meeting Tandberg 2. 3. DANONE Screen Sharing for Presentations , David’s Drawing Online Questionnaires Group Work by Co‐Vision (provided by consultant) : on Laptop Online questionnaires and feedback from attendees CTO Thierry Thouron Janv 2011 ©DANONE 2011 - Internal use only 11 Photo Show Shanghai Jakarta Singapore DANONE Tokyo Singapore CTO Thierry Thouron Kuala Lumpur Janv 2011 ©DANONE 2011 - Internal use only Example of Reducing Carbon Footprint and Travel Cost People Distance to Singapore (km) TOTAL Round Trip Distance (km) Every 20,000 SGH 20 4,200 168,000 TKY 6 5,000 60,000 JKT 10 300 6,000 KL 10 200 4,000 SFO(US) SUM 1 256,000 9,000 Kilometer 18,000 km's flight will generate 3,000 kg carbon which need 3 trees to absorb during 100 years. Reducing Carbon Footprint: = 39 Trees 38,400 KG People Return Air Ticket Cost (€) Accommodation (€) TOTAL Travel Cost (€) SGH 20 2,000 200 44,000 Planting: TKY 6 3,200 400 21,600 JKT 10 550 200 7,500 KL 10 450 200 6,500 SFO(US) SUM 1 5,600 € 85,800 600 6,200 Saving Travel Cost + Meeting Room Rent (€ 3000): DANONE CTO Thierry Thouron 88,800 EUR Janv 2011 ©DANONE 2011 - Internal use only 12 IM for PC IM‐Tchat has been now widely deployed 29 114 users Tchat 1 187 308 Session Tchat 220 VIDEO ROOM CONFERENCE DANONE CTO Thierry Thouron Janv 2011 ©DANONE 2011 - Internal use only 13 3 000 users with Scopia Video Pc’s IM & Videeo for PC 3 000 Danoner’s are using Scopia video with their PCs Continue to deploy Scopia Main DAN2.0 Kpi Status December 2010 51 000 Videos Hours 14 DAN2.0 2010 versus 2009 Communication 2.0 Video Conference Total Hours 41 317 h + 365 % 11 310 reported 2009 Web Meeting Total Hours € 23 2,294 316mln h + 180 % 12 954 reported 2009 Tchat IM Total Nb Instant Msg 10,4 Million + 329 % M 3,1 reported 2009 Lotus V8 Total Users 32 792 + 241 % 13 603 reported 2009 Pc vide Scopia Total Users 2 791 + 1 065 % 262 reported 2009 1. Next Step for 2011 > POC for video with Web & mobility Communication 2.0 VIDEO FOR MOBILITY VIDEO WITH THE CLOUD 15 Film Dan2.0 DANONE CTO Thierry Thouron Janv 2011 ©DANONE 2011 - Internal use only Now For Danone « I’m sure that Video will be the New Voice… …The Video Story is just starting … Thierry Thouron CTO DANONE » Thanks to : & Thierry THOURON CTO DANONE 16