Our Values

Transcription

Our Values

Annual Repor
t 2012 - 2013
Contents
4
Our Commitment
5
Our Organisational Structure
6
President’s Report
7
CEO’s Report
8
Manager Operations
10
UYCH Community College
12
UYCH Family and Children’s Services
14
UYCH Youth Education Services
Partnerships
Youth Education Training
Young Mums’ VCAL
19
UYCH In Home Care
20
Information Communication Technology
21 UYCH People - The heart of the community
Committee of Management
Employees 2012 - 2013
Outer East Youth Connections
UYCH In Home Care
UYCH Volunteers
25
UYCH Tutors and Facilitators
Financial Report
Our Commitment
Our Values
Our Goals
We do what we say We make clear promises that include
content and timing with all colleagues and
stakeholders.
We deliver on our promises.
We will be proactive if we can’t deliver on
promises to which we have committed.
Pursuit of Excellence and Best Practices We are proficient in all that we do.
Sound financial management
Develop and maintain partnerships and alliances
which reflect the organisation’s values.
Develop strategies to build profitable businesses.
Develop service models that meet the needs
of community and customers.
T o engage, employ and support a professional
workforce.
Respect for the Individual and the
Procurement of suitable premises and facilities.
Environment
We honour and care for the natural world and
embody human rights into everything we
do.do.
Acknowledgement
UYCH would like to acknowledge at all times the traditional owners of the land upon which we work;
and we pay our respects to elders both past and present.
4 - UYCH Annual Report 2012 - 2013
Our Organisational Structure 2012 - 2013
Manager Family &
Children’s Services
Assistant Manager
Centre
Director
Administration
Coordinator OSH &
Vacation Care
Coordinator
Early Learning
Staff
Coordinator
In Home Care
PCAs
Manager
Operations
Coordinator
Human Resources
Committee of
Management
Chief
Executive Officer
Coordinator
Promotions &
Marketing
Coordinator
Facilities &
Vehicles
Reception
Bus Drivers
Cleaners
CEO
Executive Assistant
Manager Finance
& Administration
Finance Assistant
Manager
ICT
Assistant Manager
Youth Ed. & Tr.
UYCH COMMUNIT Y COLLEGE
Manager
Youth Education
Services
Program
Coordinators
VCAL, STEP Ahead
Youth
Administration
Youth Tutors
Youth Access
Workers
Program
Facilitator
Intake
Administration
Coordinator
Pre-Accredited
Courses
Tutors
Pre-Accredited
Training
Team
Leader
Tutor Support
Tutors
Accredited Training
Team Leaders
Ringwood
Healesville
Assistant Manager
RTO
Manager
RTO
Administration
Traineeships &
Short Courses
Industry Consultant
Community Services
Assistant Manager
Administration &
Compliance
Including:
UYCH In Home Care
Coordinator
Student Records
President’s Report
2013 has been another challenging year in the community education sector
with added government financial pressures and changes in the TAFE sector.
Despite these challenges UYCH continues to provide high quality
educational opportunities for all age groups and the broad scope of UYCH’s
courses is not available in other educational institutions in the Yarra Valley.
All six UYCH sites have been utilized to full capacity in the last 12 months
with the Little Yarra Road site a particular hive of activity. This site offers
a very high standard of classroom accommodation for a variety of uses.
Satisfaction levels of students using these facilities have been very high with
particular reference being made to the innovative design and convenience
of the venue. On the same site is the UYCH Family and Children’s Services which continues to be a
model of childcare in the Yarra Valley region. The site also houses the Young Mums’ VCAL group which
has developed into a successful and growing program allowing young mothers to study while gaining life
skills and caring for babies and young children.
In Warburton the Redwood Centre, the old convent and the Cerini Centre all offer education and
support for young people for whom the school system is unsuitable. The committed staff in these centres
ensure these young people have another chance at meaningful and valuable education. Some of the
students have gone on to tertiary education over the years and it is expected this trend will continue.
Others find new directions in life.
With the possibility of a new government in Canberra the challenges in 2014 will continue to keep us
on our toes. It is difficult to predict what changes and new directions the community education and TAFE
sectors will have to face but UYCH is fortunate to have a team of flexible and dedicated staff to deal
with whatever is thrown to us.
I would like to thank the Committee of Management for their continued commitment to the organisation
- they continue to provide strong governance and support.
On behalf of the committee I would also like to thank our CEO Sally, the management team ,staff, tutors
and volunteers for all their hard work and extra effort - often beyond the call of duty! Their commitment
is greatly valued.
Ric Butler
President, Committee of Management
CEO’s Report
This has been a year of strategic planning and looking forward, and we are proud
to present our UYCH Community College 2013 – 2015 Strategic Plan and
2013 - 2015 Business Plan. These have been the culmination of many hours
of collective review and subsequent considerations. The result is what we
believe to be a clear path forward in what can only be described as uncertain
times. However, sound and sensible business practices firmly underpinned by
adherence to our organisational values will ensure that whatever we do, we
will do well and with integrity. Both these documents are available on our
website for public perusal and scrutiny because UYCH is an organisation that
is transparent in dealing with government and the community.
As the training and education landscape continues to morph, UYCH needs to look hard at the future,
and scrutinize where our best interests might lie. There are certainly opportunities for us singly and in
partnership with others to progress and develop our offer. A task for the year ahead will be to finalise our
thinking around our choice of regulator, and whether we remain with the VRQA or move to ASQA. There
are clearly advantages and disadvantages with both, so clarity around our strategic direction will ultimately
determine this choice. Strong relationships have been forged through our membership of Community
Colleges Australia, and this national forum continues to provide UYCH with access to information, resources
and advocacy at levels that otherwise would not be possible.
Whatever happens, UYCH will continue to have a relationship with the VRQA because of our youth
delivery, particularly VCAL. We are proud of the strength and quality of our youth education offer, and the
upcoming year will see significant changes in how this is structured. The current funding regime is not kind
to organisations educating young people who are out of mainstream school and it would seem that there’s
a somewhat punitive approach being adopted rather than recognition that these students have special and
unique educational needs. UYCH is considering a range of options here, and in doing so we are deepening
and consolidating our commitment to this particular group of vulnerable young learners. UYCH is currently
actively participating in several research projects about the needs of these young people, and our experience
and knowledge will hopefully inform future policy makers about equity and justice in this space.
As happens, we said hello to new faces in our team and goodbye to old friends as well. It never fails to amaze
me how UYCH continues to attract highly skilled staff with exceptional qualities and levels of competence.
It’s been a challenging year in this regard and I heartily commend and thank those workers who put their
shoulders to the wheel just when we needed them the most. My sincere thanks also to Ric Butler and the
Committee Board of Management for their unswerving support and strong leadership. Most of all I thank my
team of workers who without fail and at every level of the organisation work diligently, professionally and
with the utmost commitment to the community.
Sally Brennan
CEO
Manager Operations
H U M A N R E S O U R C E M A N A G E M E N T • Q U A L I T Y K N O W L E D G E M A N A G E M E N T • FA C I L I T Y
AND VEHICLE MANAGEMENT • MARKETING AND PROMOTIONS
The Upper Yarra Community House (UYCH) is a vibrant and
energetic community organisation located in Yarra Junction and
established for over 35 years.
Underpinning the successful operation of UYCH is the
Committee of Management, CEO and senior management
team, all of whom provide strategic direction to ensure UYCH
remains well placed in the community sector and a viable
business; a task of no mean effort.
The role of Manager Operations is a broad role with an over arching responsibility across
the organisation; and is always a very busy place. I am constantly amazed and inspired by
the contributions to UYCH from community members, staff, and community partners. It is
an organisation greatly respected and continues to maintain a steady growth – even in this
economic climate.
Human Resources
With a staff base of 130+ it is pleasing to know that UYCH remains an employer of
choice in the Yarra Valley. It is important to note that UYCH care for staff and nurture
and develop each person through professional development, training, employee support
programs, career development and effective HR policies.
Organisational strengths are once again highlighted by increased staff retention, job
satisfaction and strong ethics. Employment choices within five distinct employment areas
provide many career opportunities; whether it is as a tutor delivering an accredited course,
a youth tutor, childcare worker, personal care attendant, youth case worker or the varied
roles which support the business operations.
During 2012-2013 the payroll function transferred from finance to HR. That prompted a
full organisational review of position descriptions against classifications, a new performance
appraisal approach and ultimately a person centred plan for training and career pathways.
The payroll function is a complicated one with many employees either part time or casual.
Recognition and acknowledgement must go to the operational cogs who keep UYCH
turning; to ensure our customers and staff get the very best of attention.
Volunteers
UYCH attracts a steady inflow of passionate and committed volunteers from all walks of life.
Our volunteers provide valuable support with the youth education needs for literacy and
numeracy tutoring, assist with our disability programs, volunteer to support our young mums
with return to study (complete with bubs at knee), volunteer at the children’s centre for
repairs to equipment, and volunteers who ably assist in grounds and property maintenance.
We welcome all volunteers with open arms and thank them most sincerely.
Quality Knowledge Management
Maintaining compliance to legislation, and our contracted partners’ requirements,
ensures UYCH upholds strong workplace practices; in particular OH&S and
workplace health. Continuous improvement practices and maintaining accreditation
to relevant standards is the responsibility of each department; however quality assurance
systems are supported to ensure one over arching system prevails and all UYCH operates
with best practices.
Facilities
UYCH has increased its assets by purchasing the Convent in Park Road Warburton. The
addition of this building has enabled an administration space for youth education as well
as space for occasional room hire for community organisations and conferences. Having
previously been the domicile of the Sisters of St Joseph it is a tranquil space which provides
solace in a hectic age.
Vehicles
Meeting the growing needs of our students resulted in another bus being added to the
fleet, thereby managing a fleet of four buses. UYCH buses are accredited with Transport
Safety Victoria’s bus safety management system ensuring the safest possible transport
options for UYCH Community College students. UYCH bus drivers - Michael, Steve
and Peter are admirably supported by Annette; Coordinator Facilities and Vehicles.
A further five cars add to the UYCH vehicle tally; keeping the UYCH wheels turning - so
to speak.
Top: Marian and Eric Houghton –
two of our generous and invaluable volunteers.
Middle (left to right): Coordinator HR – Sheryl;
Coordinator Marketing and Promotions – Heather;
and front of house reception staff - Amanda and Amy,
assisted by Alisha (not present).
Above (left to right): Coordinator Vehicles and
Facilities, Annette; with bus drivers Michael, Steve and
Peter.
Left and below: The UYCH Community College
Little Yarra campus, our vehicle fleet. and entrance to
the UYCH Community College senior campus.
ACCREDITED TRAINING • TRAINEESHIPS • WORKSKILLS UNITS •
PRE-ACCREDITED TRAINING • LEARN LOCAL (ACFE) COURSES •
LIFESTYLE AND LEISURE COURSES
It is a privilege to introduce myself; Kevin Vivian, the new RTO Manager for UYCH. I replace
Carmel Allan who has taken the opportunity to move on. We all wish Carmel every success
in her new role.
The 2011 - 2012 Annual Report highlighted the need for constant review and refocusing on
how we operate in the wake of funding cuts and increased demands on compliance.
Work already done in 2011-12 has paved the way in shaping our ability to respond and build
our services in a competitive and demanding environment.
Above (left to right): Members of the education and
training team from top: Manager RTO Kevin Vivian;
top row: Karen Armstrong, Frances Hayward, Sheila
Douglas, Sue Dunn; middle row: Cindy Freedman,
Alison Forbes, Sarah Freedman; bottom row: Rob
Greaves and Stacey Cooper; and Anja Laukart (not
present).
Below: UYCH Community College is a proud
member of Adult Learning Australia and Community
Colleges Australia. Our accredited training is delivered
with government funding while our pre-accredited
training includes ACFE (Adult Community and Further
Education) courses.
In view of the work already done, the education and training department at UYCH continues
to position itself well through ongoing staff training, strengthening our operating systems, in
addition to researching the most relevant, quality driven courses available in both accredited,
pre-accredited and short course offerings.
We offer, and have achieved, high completion rates from certificate II to diploma level
qualifications, which are a direct reflection of the hard work from the committed and dedicated
staff and tutors here at UYCH. The Quality Indicators Report 2012 (which is posted on the
UYCH website) clearly indicates strong student satisfaction with their learning outcomes in
general, and in particular their learning experience with UYCH. Students are asked about
their levels of satisfaction with their training program, class work and assessments, the quality
of their tutors and the facilities in which they learn. This comprehensive survey found that
overall UYCH students highly regarded, and were extremely satisfied, with their individual
learning program.
I offer an example of the important role your community college plays in connecting people
to learning. The following are some outcomes taken from the Certificate II and III in Animal
Studies:
• many students across the board and in a range of different learning organisations start
courses but fail to complete. Our own records indicate that Certificate II in Animal Studies
has been the first course that many students have ever completed;
• a significant proportion of students completing certificate II continue along the pathway
into certificate III.
• two of our animal studies’ students found employment in a veterinary clinic allowing
them to continue their study as veterinary nurses;
• another two students have been offered continued (paid) work in the businesses after
completing placement;
• some students after completing animal studies have changed direction and studied
other courses at UYCH such as youth work or community services.
What this example illustrates are the diverse and wide ranging outcomes that follow
student participation. Some find work, some go on to further study, some realise that their
chosen path is not for them and they switch streams. UYCH supports students in all their
chosen paths and our teaching and learning structures support even the most vulnerable
and indecisive learner. Every student has a pathway, and every student is supported to
achieve their goals.
While government policy in the shape of the Skills For Victoria Service Agreement has
restricted opportunities for partnering with other organisations, UYCH is passionate
about sharing resources and creating opportunities with like-minded organisations. We
look forward to strengthening existing partnerships and sourcing new opportunities in
both partnerships and affiliations. It is our view that Community Colleges are well placed
to be leaders in the field of education and training, my aim is to see UYCH Community
College as the bench-mark provider in accredited, pre-accredited and short course
delivery within 2 years.
I am very excited for the future at UYCH; working with such a close community minded
organisation with great staff and tutors supporting that vision and commitment.
I would like to thank Sally Brennan and all UYCH staff, especially the education and
training team for making me feel comfortable and welcome in my new role.
Kevin Vivian
Manager RTO
Top: Our courses provide pathways into
higher qualifications, traineeships and
employment across animal care, community
services work, youth work, child care and
business management sectors.
Middle: Participants of the Healthy Budget
Cooking for Men course with chef, Fiona
Cheron.
universal access to 4 Y E A R O L D funded K inder •
3 YEAR OLD Kinder • 2-3 YEAR OLD room • nursery room •
O ut- of - S chool - H ours C are and Vacation C are
Learning through play
UYCH Family and Children’s Services currently has
on staff 40 early education and care staff members.
We would like to thank every one of them for their
commitment, professionalism and nurturing qualities
that have been evident this year. They have cared
for the children of the Upper Yarra with respect and
support and continue to cherish our babies.
We would like to acknowledge Paige Thorneycroft
as the new Director of the Children’s Centre. Paige
comes with a wealth of knowledge and understanding
of the Children’s Services’ industry and has become
a highly regarded and trusted member of our team.
Above: From left to right: Jenny
Holinger, Bryony Catlin and
Paige Thorneycroft with the children.
Below: Children love to discover and
explore their bushland play area and to
play courageously.
UYCH Family and Children’s Services can now
accommodate up to 139 children at the Little Yarra
Road site. The service currently educates 33 funded
four year old kindergarten children. Our educational
leaders, Michelle Catlin and Bryony Catlin, oversee the high quality programs offered
to all age groups using the pedagogical tools of the Victorian Early Years’ Learning and
Development Framework and the National Quality Standards. Our innovative Early
Start Kindergarten Program for funded three year old children, coordinated by Pamela
Honrado continues to be successful in making a difference to children’s early education.
The UYCH Family and Children’s Services’ music and movement program has again
been a favourite of children and parents. This program has been developed by Toula
Dullaghan and offers music and movement on a daily basis to children. Throughout
their early years children continue to develop in all domains. This may be the most
important time for teachers to nurture the musical development of young children. A
good nurturing music curriculum includes many opportunities for children to explore
and listen to various sounds; to sing and be sung to play rhythm instruments, perform
chants and nursery rhymes, experience creative and synchronized movement to
music, and practice the skill of focused listening to music. Early childhood educators introducing
music to their classrooms bring rich learning experiences and lasting benefits to the children
they teach.
This year has seen the opening of our Occasional Care Services at two venues; the Upper
Yarra Family Centre and Little Yarra Road campus. Early education and care staff are now
providing three hour programs at minimal cost.
The UYCH Out of School Hours’ care program, based at Launching Place Primary School,
which was in its infancy last year, has developed into a strong and well-resourced service.
UYCH has formed a rich partnership with the school and looks forward to the continued
success of this service.
UYCH Out of School Hours’ care program based at Yarra Junction continues to support nine
local primary schools with before and after school care and vacation care. Our 23-seat bus
travels from Warburton to Hoddles Creek collecting and dropping off children. This year we
welcome Lois Thorp as the program coordinator. Lois has over 20 years’ experience and is well
respected and loved by all the children in her care. We feel extremely grateful to have such a
professional, caring and dedicated leader of our Out of School Hours program.
Through providing an inclusive environment, UYCH Family and Children’s Services continues
to offer the opportunity for children to represent their sociocultural context within their
early childhood setting. We believe the values and practices of cultures and subcultures
affect all aspects of children’s daily lives. Subsequently, it is important to provide children with
the opportunity to express and communicate their backgrounds within an early childhood
educational program, of which the benefits include; providing children opportunities to
experience diversity in an educational environment, develop an appreciation and respect for the
unique characteristics and abilities of each individual, developing friendships and positive selfimage by engaging in activities with peers, as well as promoting opportunities for communication
and self-advocacy (Department of Education and Early Childhood Development, 2009).
Jenny Holinger
Manager Family and Children’s Services
Above and below: Children love to
discover and explore their natural
environment; bury, dig, splash and build.
UYCH Youth Education Services
VCAL • YOUNG MUMS’ VCAL • ELA-MARRAMB-IN
• S . T. E . P A H E A D • O U T E R E A S T Y O U T H C O N N E C T I O N S
Youth Education Services provides a continuum
of support for young people at risk of disengaging
from education through two distinct departments:
individualised case management, re-engagement
activities and strengthening services through
Outer East Youth Connections (OEYC) and a
suite of programs tailored to the varying needs
of our young people through Youth Education
and Training.
Top (left to right): The Youth
Services management team, Amara
Trimmer, Kathy Venables, Jodie
Kinsmore and Sophie Corbett.
Right: Some of the OEYC programs.
OEYC is a funded program of the Department
of Education, Employment and Work Relations
(DEEWR) servicing the outer east local
government areas of Knox, Maroondah and Yarra
Ranges. The service supports young people who are at risk of leaving school, or have
left school, to continue their education and ultimately gain a year 12 (or equivalent)
education.
OEYC operates from offices in Ringwood and Healesville; however the program also
offers outreach services across the three local government areas of Knox, Maroondah
and Yarra Ranges. This service model provides opportunities for the program to foster
greater networking to schools, agencies, Centrelink and the wider community within
the three local government areas that OEYC services.
2012 saw our team of dedicated youth access workers achieving maximum outcomes
for our participants with services provided to 378 at-risk young people in the service
area. Staff supported 305 participants to each achieve at least one educational or
personal outcome with 222 participants achieving a mixture of educational and
personal outcomes, a significant and overwhelming positive achievement. We are
currently well on the way to achieving the same level of positive outcomes for our
participants in 2013. The top six issues facing our participants in 2012 were (in
descending order):
• low self-esteem;
• suspected or diagnosed mental health issues;
• behavioural problems;
• low literacy and/or numeracy;
• socialisation issues; and
• inadequate family support
OEYC is also unique in offering brokerage support to participants to facilitate the
funding of course fees, uniform and textbook purchases and funding that responds
to the welfare needs to ensure re-engagement back into education is achievable for
many severely disengaged young people.
FREE
Learner Permit Program for young people aged 16+ and living in the City of Maroondah. A REFERRAL FORM MUST BE COMPLETED TO ENROL IN THIS PROGRAM. Includes: • Interactive training & activities • Free Ignition program CD-‐ROM • Learner Test & Permit cost Is this for me? Are over 16 years of age and want support in getting your Learner Permit? – this is for you! When? OEYC Programs and Activities
MAY 6th – 10th, 10am – 3pm Sitting L’s test: on the 10th OEYC has developed a highly regarded service for students at risk of disengaging from
education and provides a range of valuable and tangible activities throughout the year.
In 2012, OEYC was approached by senior practitioners from the Department of
Human Services Client Outcomes (eastern metropolitan region) to auspice an
application to deliver a FreeZa program for young Aboriginal people in the Yarra
Ranges. OEYC was successful in this endeavour and has since formed a youth
committee of approximately seven young Aboriginal participants (supported by a
local Elder) and is working towards delivering Hip Hop and Graffiti Art programs with
the eventual goal of youth performances at local community festivals.
Other examples of the types of re-engagement services driven by OEYC include:
• In 2012/13, MY Initiative continued their subcontract to provide a range of in-schools
engagement activities as well as professional development and positive behavior
support counselling. The types of activities that have been undertaken include:
professional learning for UYCH Community College youth tutors on managing
and supporting students on the autism spectrum disorders range, targeted refugee
homework clubs and delivery of the I Can Relate in-schools’ program to a range of
schools across the three LGAs.
Where? LIMITED PLACES – SO REGISTER NOW! To register complete the referral form and contact: Name: Jess Bogar Phone: 1300 835 235 (freecall) Mobile: 0421 505 451 E: [email protected] Freeza
UYCH Yarra Junction 2463 Warburton Hwy, Yarra Junction Live to the Beat
Cost?...it’s FREE Dance Workshops
h
ip hop
Fax: 9879 8357 A referral form MUST be completed to einvolvement
nrol in this program. Can
you
commit
your
MAKE SURE you have sufficient ID to sit the test! inPlease a Hip
Hop crew to perform at
Please ring to MAKE SURE the young person is eligible. a community festival in
November 2013?...
This is a Type 3 activity for the Youth Connections program. Youth Connections is funded by the Commonwealth of Australia as represented by the Department of Education, Employment and Workplace Relations. From:
18th July – 28th November
Professional, trained facilitators.
Venue: Lilydale Lake Community room.
Time: 5 – 6pm Age: 14 – 25 years.
Limited spaces available.
Contact: Meg Phillips for more information on
0458 278 228, or Amara Trimmer: 0400 120 306
RELEAS
Program for young people with anxiety and depression
Express yourself through art therapy, incorporating yoga, art,
and strategies to overcome anxiety; and in a safe environment.
For:
14-18yo boys and girls
Where: UYCH Ringwood - 100 Maroondah Hwy,
Ringwood
When: every Wednesday, Aug 14th – Sept 18th
Time:
10.00am – 12.00pm, 6 weeks (includes food)
For more information contact Jess: 0421 505 451
• 5962 3788 • [email protected]
• Program workers facilitated and organised a range of supportive and inclusive
activities to engage young people across the OEYC region including a range of reengagement programs, life skills’ activities and short courses such as:
– the Release program, targeting young people who suffer from anxiety and
depression, incorporating art therapy and yoga;
– Express, a targeted program for young Aboriginal girls to explore positive
relationships, self-esteem and body image through the use of multi-media
and art therapy;
– Boys Ignite program that seeks to strengthen confidence, self-esteem and capacity
to build positive relationships, incorporating physical activities such as boxing;
– the Ignition program that supports youth with significant learning barriers to
achieve their learners permit.
• Partnership with the Healesville Cultural Strengthening project in running a Hip
Hop Dance group for approximately 20 Aboriginal young people in Healesville.
Anecdotally, this program has had a significant impact on improving participants’
self-esteem and social skills and has enabled strong relationships to develop
between our staff and local Aboriginal community members and youth.
Explore body image and relationships
Explore body image and healthy relationships
through art therapy in a safe environment.
Where: Healesville, 4 weeks
When: every Tuesday,
April 30 – May 21
Times: 4 – 6pm,
Light dinner included
For more information contact Meg on 0458 278 228
• 5962 3788 • [email protected]
...connecting people with learning and life
Referrals close
6 July
the best in you
8-week program for boys between
14-16 years of age
Strengthen your confidence, self-esteem,
body image and relationships.
RSVP: accepting referrals until July 6
TIME: 9:30am –1:30pm Tuesday mornings
WHERE & WHEN: starts July 17 at OEYC Office,
100 Maroondah Hwy, Ringwood 3134
CONTACT: [email protected] for
enquires and referral forms.
Partnerships
A key aspect of Youth Connections is to support the strengthening of services for
young people at risk. OEYC has sought to achieve this through strong participation
in regional projects and initiatives targeting the outer east, including participation in
working groups such as:
Below: UYCH Youth Education
Services gratefully acknowledges strong
partnerships with our local government,
schools and community groups,
such as No Wrong Door.
• Care Plans to Career Plans: aiming to develop a strategy and tools to improve
frontline youth and welfare worker skill sets to provide career planning and
guidance for disengaged young people.
• Youth Partnerships School/Community Partnerships Working Group: to identify
strategies to facilitate successful partnerships between service providers and
school networks.
• Signatory and active member in working groups for the initial development and
subsequent rollout of the No Wrong Door Framework and Tools across the outer
east LGAs.
• Participation in the Homelessness Action group: convened by the local Partnership
Brokers, the group’s theme is Collaborate Today: Thrive Tomorrow. The group’s aim is
to improve collaboration opportunities and share and promote best practice to
respond to issues of youth homelessness.
• Member of the Youth Partnerships Advisory Board focussing on supporting projects
that deliver improved outcomes for disengaged youth in the outer eastern suburbs
of Melbourne.
• Participation in networks which include school focussed youth services across Knox,
Maroondah and Yarra Ranges LGAs, Better Youth Service Pilot, careers’ networks,
VET networks, DEECD networks and Centrelink regional networks.
• Convening the Outer East Youth Connections Steering Committee which included
key stakeholders from representatives of government, youth focussed agencies and
partnership brokers.
• The delivery of a capacity building service for schools by OEYC consortium
member Croydon Community School (EMR Options). The capacity building focus
has supported numerous local schools to provide effective intervention services
for at-risk young people, through individual triage meetings, coaching practices,
information feedback, referrals to community agencies, policy reviews, professional
learning programs and other services as required.
The dedication and tireless effort of the OEYC management team and youth access
workers has seen OEYC achieve exceptional outcomes for all young people across
the outer east locality.
Youth Education and Training
Programs include the Victorian Certificate
of Applied Learning (VCAL), Young
Mums’ VCAL, STEP Ahead (Certificate of
General Education for Adults) and a culturally specific Aboriginal VCAL program.
Youth education and training is now well established and operating at the Cerini and
Redwood centres in Warburton and the Yarra Junction campus. UYCH buses operate
from Ringwood and Healesville to ensure young people have access to an alternative
education option. This bus service has seen our enrolment numbers increase to 102
enrolments across all our youth education programs.
Where re-engagement in mainstream education is not an option, our youth programs
provide an alternative education pathway for students, enabling them to enrol at any
stage of their secondary schooling and progress towards completing their year 12
equivalent and more.
Prepare. Act. Survive.
He
lpin
i
g the Commun
ty
The youth education and training
programs deliver a comprehensive suite
of educational programs to young people,
particularly those who have disengaged
or who are in the process of disengaging
from the education system.
Fire Trax is a community based
initiative developed in partnership by
and the CFA.
Fire Trax is a
FREE COMMUNITY SERVICE
•assiststhecommunitytowork
towardreducingtherisksofbushfire
•Days: Tue,Thu,Fri.
Times: 9.30-3.30pm
•worktogetherasaclass
Donationsaccepted.Alldonationsgo
towardstheFire Trax program.
BOOkINgS ESSENTIal
Ph: 5966 5141
g the
Fire Trax is a co
initiative developed
UYCH Comm
and the
Fire Tra
FREE COMMUN
•assiststhecomm
towardreducingt
•Days: Tue,Thu,
Times: 9.30-3.30
•worktogetheras
Donationsaccepte
towardstheFire
BOOkINgS
Ph: 596
UYCh VCal Redwood Centre
UYCh VCal Re
If you live near dense forest, bush
or grasslands you need to prepare
your property for bushfire well
before the fire season.
If you live near de
or grasslands you
your property fo
before the fi
• The STEP Ahead program, in partnership with local schools, operates at the Cerini
Centre and offers students 15 years and under an opportunity to re-engage with
education to receive life skills mentoring and personal development through
a hands-on education approach.
• Programs conducted at Redwood offer students who want to achieve their senior
secondary qualification, intermediate or foundation VCAL qualifications and
supports transitions into further education and training pathways such as TAFE.
Our youth campuses specialise in creating positive learning environments catering to
the needs of our students.
Top left:
The entrance to the Redwood Centre
senior VCAL campus in Warburton.
Above:
Fire Trax program students experience
a training day with the local fire crew
– as part of the collaboration between
UYCH and the CFA.
Left:
Sports coaching
He
lpin
Young Mums’ VCAL
In March 2012, the Young Mums’ VCAL program was re-established with the
engagement of a tutor and a Young Mums’ VCAL Coordinator. This program has been
widely supported by the community with generous donations from the Yarra Junction
Opportunity Shop, Upper Yarra Rotary Club, Commonwealth Bank (Yarra Junction)
and, most importantly, $60,000 over two years from the Labour Union Co-operative
Retirement Fund (LUCRF). The program provides an holistic service to young parents;
not only offering a Young Mums’ VCAL program but also a range of other accredited
courses to achieve career aspirations. It is supported by specific occasional child care
and referral support. Community partnerships have also allowed the delivery of a
nutritious and healthy cooking program and a parenting program, supported by a
family worker from Uniting Care Connections and funded by a $5000 grant from the
Inger Rice Foundation.
This program has established a core group of young women (attending with their
children) with a very high level of attendance and engagement, demonstrating the
positive impact the Young Mums’ VCAL program has on the students’ lives.
Aboriginal VCAL Project:
Victorian Certificate of Applied Learning
VCAL
In mid-2012, UYCH in partnership with the Aboriginal
Health Team (AHT) of the Yarra Valley Community Health
Service (YVCHS), was successful in our Youth Partnerships
grant application to deliver the Ela-Marramb-In pilot project.
Ela-Marramb-In
Ela-Marramb-In offers an intensive care management
model for Aboriginal students while engaged in a holistic
culturally appropriate Aboriginal VCAL program. Since
its establishment, this program has been highly effective
in engaging our local Aboriginal youth, enabling students
to reconnect with their culture as a learning vehicle for
health, education, literacy, numeracy and achievable career
pathways. The project is also establishing a Transition
Program in Maroondah and Knox as a replica of an existing
Transition Program that had been successfully delivered in
the Yarra Ranges during the last 10 years. The Transition Program provides educational,
social, emotional and cultural support to students transitioning from primary school
into their secondary school experience.
Who are you
Kim Wandin 2012.
Top two images: Young mums studying in
the family-friendly classroom.
Lower two images: Students and children
with Young Mums’ VCAL
Coordinator Lara Clark and tutor Lynette
Sommer..
Youth education and training programs still face significant challenges in achieving
financial sustainability under the Victoria Training Guarantee, Skills for Victoria funding
and compliance requirements. One of the ways in which we seek to address these
challenges is the effective use of technology and open source applications, such as
Moodle, to deliver an online learning platform that engages our students and equips
them with appropriate IT skills for the future but will also greatly assist us in meeting
many of the compliance aspects required under the Skills for Victoria funding model.
The success of our youth education programs is overwhelming, with thanks due to
our committed and dedicated staff, all of whom are passionate about supporting our
students to achieve their educational and personal goals in a positive and supportive
environment.
Sophie Corbett
UYCH In Home Care
In Home care • disability care • Dementia and
alzheimers • respite care • palliative care
• in home respite care for children
Your place, your choice
UYCH would like to welcome Elke Lambert as the In
Home Care Coordinator. Elke is a critical care registered
nurse who completed her nursing qualifications at La
Trobe University and continues to work in Intensive Care
Units, to maintain both her skills and nursing registration.
Elke is committed to quality care, while maintaining the
individual’s ability to remain in their own home.
UYCH offer services dedicated to the support of people
within the community including older people, people with disabilities and children –
enabling people to stay connected to their community and living independently in
their own home. Our professionally trained support workers provide the highest standard of care; friendly and reliable personalised service; to ensure the respect, security,
comfort and dignity of people wishing to live in the familiar surroundings of their own
home for as long as possible.
UYCH In Home Care expanded its services in 2013 by offering an innovative
program of respite care for children. This program employs qualified early child care
professionals as respite carers for children. In doing this, early childhood professionals
are able to acknowledge children’s individual strengths and capabilities to ensure all
children are engaging in experiences across all the learning outcomes in ways that
optimise their learning. Children’s learning can be complex and come in many forms.
However, it can also be simple and natural and explored by respite care workers.
We have also added a garden maintenance service to our program enabling us to
accommodate all community members who require help with their gardens and lawns.
Many of our In Home Care staff have continued to up-skill with training in palliative
care, CPR, first aid and food handling. They are experienced and skilled providers
of quality care, and understand the importance of maintaining the dignity and
independence of our clients.
Above left: Jenny Holinger and
Elke Lambert.
Above and below: UYCH In Home
Care is dedicated to providing
person-centred care and respite to all
members of our diverse community.
Jenny Holinger
Information Communication Technology
E - L E A R N I N G A N D M O O D L E T E C H N O L O G Y • WEB TECHNOLOGY
• CLOUD HOSTING MANAGEMENT
Not looking at any specific details in particular, you realise
that the internet and the need to have access to information
anytime and anywhere are now firmly embedded in
almost every business or industry, UYCH is no exception.
So what happened last year ?
The Convent
We moved the administration of youth education into the
Convent in Warburton. A great building and an asset to
UYCH, surely the best office in the best natural environment, but the challenge was
to bring new technology infrastructure into an old building; we succeeded.
In the Cloud
The in-the-cloud system was introduced around a year ago. Everybody is talking about
the cloud. Our system is a large hard drive on the internet. All members have access
to their documents as long as they have access to the internet. You can access your
information on a PC, Mac, iPad, tablet or SmartPhone.
Adopting this kind of system has an enormous impact on the organisation. You deal
with freedom and flexibility on one end and discipline and security on the other end.
It forces the organisation to work in a systematic and streamlined way.
E-Learning
UYCH is a community college and we realise that a lot of our students like or need
the traditional way of learning – the in-class method. This is different from delivering
training online. However, sometimes a student cannot make it every time to attend
class or prefers to study at different times.
UYCH is in the process of refining the way we deliver courses, aiming at flexibility and
accessibility of learning content to students 24/7. We already use Moodle as a learning
system, but will integrate it more in the way we deliver our courses.
In Home Care
Top: Students using e-learning in a
Certificate III Aged Care class
Middle and above: UYCH students
now have the flexibility of using
Moodle while UYCH staff work
in-the-cloud.
We acknowledge the importance of our service of In Home Care and are implementing
a database system to be able to easily manage requests for services for our clients as
well as for our community. We will keep you posted.
As you can see, slowly but surely, tools and technology become a part of almost
everything we do at UYCH. So you can see, never a dull moment.
Thom Baselier
Manager Information and Communication Technology
UYCH People The heart of our community
Committee of Management
Ric Butler - President
Tony Aulich - Committee member
Ian Cuming - Secretary
Geoff Vickers - Treasurer
Rebecca Halit - Committee member
Jed Mahoney - Committee member
Cathy Sword - Committee member
Employees 2012 – 2013
Allan Carmel
BASELIER Kate
Baselier Thom
Beresford Gordon
Bowd Patrick
Brabazon Annette
Bradley Cherianne
Bradley Crystal
Brennan Sally
CLARK Lara
COOPER Stacey
Corbett Sophie
Croaker Amanda
Davies Alisha
Davies Nicola
Dunn Sue
Firth-Cook Judy
Forbes Alison
FRASER Amy
FREEDMAN Cindy
graham Peter
Greaves Robert
Holinger Jenny
Hollings Michael
Holmberg Sharyn
Jefferis Sally JONES Heather
Lambert Elke
Laukart Anja
Lever Heidi
MAUGER Robynne
Monk Leeann
Norbury Sarah
O’Grady Shann
Sword Cathy
Thornecroft Paige
Tuxen Gerard
Venables Kathy
woods Sheryl
Manager RTO
Administration Officer
Manager Information Communication Technology
Casual Bus Driver
Supervisor, Maintenance and Bus Services
Co-ordinator Vehicles and Facilities
Cleaner
Cleaner
Chief Executive Officer
Co-ordinator Young Mums’ Parenting program
Co-ordinator Student Records
Manager, Youth Education Services
Receptionist
Relief Receptionist
Finance Assistant
Assistant Manager Administration and Compliance
Manager Finance and Administration
Assistant Manager RTO
Relief Receptionist
Administration Traineeships Shor t Courses
Casual Bus Driver
Co-ordinator Pre-Accredited Training
Casual Bus Driver
Administration Family and Children’s Services
Cleaner
Co-ordinator Promotions and Marketing
Co-ordinator In Home Care
Industry Consultant Community Services
Co-ordinator Community Living
Manager Operations
Cleaner
Co-ordinator Student Records
Senior Administration Youth Education and Training
Executive Assistant to the CEO
Director Children’s Centre
Bus Driver
Assistant Manager Youth Education and Training
Co-ordinator Human Resources
BOGAR Jessica
COPPIN Nicholas
DYWER Simon
Elix-Haddy Sophie
HARRINGTON Tiffany
Hodgson Kylie
MOREHU Sacha
Palmer John
PHILLIPS Meagan
Robertson Anna
Totten Sarah
TRIMMER Amara
Youth Access Worker
Youth Access Worker
Youth Provision Project Worker
Youth Access Worker
Intake Administration Worker
Youth Access Worker
Youth Access Worker
Team Leader
Youth Access Worker
Youth Access Worker
Youth Access Worker
Team Leader
UYCH Children’s Centre
BELL
BELL
BEVIS
BLEASE
CAMERON
CAMPBELL
CANNING
CATLIN
CATLIN
COLLINS
DAVIS
DENNIS
DERIX
DOUTHAT
DULLAGHAN
ELLIS
FLYNN
GRACE
GOODWIN
Chelsea
Frances
Sarah
Andrea
Debra
Meaghan
Aileen
Bryony
Michelle
Joanne
Rowena
Evelyn
Kelly
Sara
Toula
Bridget
Angela
Donna
Joann
HAJDER
HOLMBERG
HOLMBERG
HOLMBERG
HONRADO
HUTT-RANKIN
JARVIS
KENNEDY
LEE
LEE
LIVINGSTON
MANDRY
McKENZIE
McLACHLAN
MOHREN
MORRIS
MORETON
MULLENS
Nicole
Amy
Erin
Sharyn
Pam
Jannette
Philomena
Pauline
Eliza
Taylor
Ashleigh
Rebecca
Julie
Josephine
Patricia
Janelle
Claire
Melanie
MURATORE
PERRETT
POTTER
ROGERS
SAAGY-WALSH
SHAW
SMITH
STUBBS
SUTTON
THOMAS
THORNEYCROFT
THORP
WATERS
WILKINS
WILLIAMS
WILLIAMSON
HALES
HALL
HALLS
HARE
HORNER
JEGANATHAN
JEGANATHAN
KNIBBE
LYNCH
READ
ROBERTSON
Tara-Lee
Christine
Glenys
Donnalea
Heather
Naomi
Raewyn
Diana
Roger
Jacqueline
Samantha
SUTHERLAND
TAIHUTTU
VOCE
WALLWORK
WOOD
WRIGHT
YOUNGBERRY
UYCH In Home Care
AGNEW
ANSTEE
BLAKE
BORONDY
BOURNE
BRUNT
CHATER
CAPPER
CROUCH
DAHMEN
FRASER
Cassandra
Kathryn
Leah
Kathryn
Marilyn
Merrilyn
Jeanette
Davinia
Belinda
Andre
Michelle
UYCH Volunteers
A special thank you to our dedicated volunteers for their integrity and contribution to UYCH.
UYCH Tutors and Facilitators
ALLEN Peter
ARMSTRONG Karen
AULICH Tony
BOYD Marrianne
BUCKLEY Mena
BURKE Maxine
CHARMAN Kelly
CHERON Fiona
CLARKE Cecilia
COAD Brooke
COCHRANE Rebecca
COOPER Stacey
DAVIS Rowena
DAWSON Kevin
FROWD Kylie
GOODWIN Aleisha
Cheesemaking, facilitator
Cert. III Education Suppor t tutor
Youth Support Tutor
Cert. III Aged Care tutor
Co-ordinator, Stepping Into program
Cert. IV TAE tutor
Youth Lead Tutor
Healthy Cooking tutor
Dip. Community Services tutor
Youth Lead Tutor
Cert. III Animal Studies tutor
Cert. III Sport and Recreation tutor
Cert. III Children’s Services tutor
Computer Courses e-Learning, tutor
Horticulture tutor
Youth Support Tutor
Jade
Natalie
Jessica
Cindy
Melissa
Jennifer
Michelle
Shey
Cassandra
Kim
Meg
Lois
Janine
Haley
Erin
Pat
Laura
Rymon
Nicole
Natalie
Antonia
Deborah
Steve
UYCH Tutors and Facilitators contd.
HARRISS Natasha
HARTY Trevor
HAYES Monica
HAYWOOD Adrian
HAYWOOD Frances
HOLDEN Allison
HOLMAN Samantha
HOPES Glenice
HYLAND Adrian
HYLAND Suzannah
IRVING Hayley
JAMES Brian
JENSON Jeanette
JEGANATHAN Naomi
KINSMORE Jodie
LORBACK Peter
MARTIN David
McCARTHY Tamara
McWIGGAN Angela
McWIGGAN Steve
MITCHELL Natalie
NANGLE Christine
NORBURY Sarah
PEPYAT Deborah
PIERSON Robyn
POEDER Benno
READ Elizabeth
RICHMOND Pam
SEPPINGS Ian
SCHLEIBS Maree
SOMMER Lynette
STEINER Suzanne
SWANKIE Karen
THATCHER Barry
TRAIN Lachlan
VENABLES Jacqueline
WALKER Gary
WILLIAMS Edd
WILLMETTE Steve
Youth Lead Tutor,
Youth Lead Tutor / P-Drivers’ facilitator
Cert. IV Small Business Management tutor
Welding tutor
Cert. IV Youth Work tutor
Specialist Literacy tutor
Cert. III Aged Care tutor
Youth Lead Tutor
Youth Support Tutor
Photography, tutor
Developing an Online Business tutor
Cert. III Animal Studies tutor
VCAL Co-ordinator
Cert. II Horticulture / Construction Induction / RSA
Food Safety tutor
Computer courses tutor
Cert. IV TAE tutor
Anaphylaxis / First Aid / CPR tutor
Youth Support Tutor
Cert. III Children’s Services tutor
Cert. III Sport & Recreation tutor
Creative Writing / Adult Literacy tutor
Art tutor
Youth Support Tutor
Cert. III Business Administration tutor
Cert. II. Hospitality / Youth Suppor t / P Drivers’ facilitator
Bookkeeping Principles / Quick Books / MYOB tutor
Young Mums’ Parent program tutor
Youth Lead Tutor, Ela-Marramb-In
Youth Lead Tutor
Youth Support Tutor
Youth Support Tutor
Youth Support Tutor / Bus Driver
Lead Tutor, Ela-Marramb-In
Youth Support Tutor / Bus Driver
Upper Yarra Community
House Inc.
An Incorporated Association
ABN 51933700538
Finance Report for the year ended
30 June 2013
Page 15
Page 16
Contact us
Head Office
03 5967 1776
2463 Warburton Hwy
Yarra Junction 3797
Outer East Youth
Connections
1300 835 235
Youth Education and
T raining
03 5966 2099 or 0419 883 999
Campus
Locations
YARRA JUNCTION
39 - 41 Yarra Road
Yarra Junction
CERINI
5 Park Road
Warburton
REDWOOD
3505 Warburton Hwy
Warburton
COMMUNITY
WORKSKILLS CENTRE
2415 Warburton Hwy
Yarra Junction
www.uych.vic.edu.au
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