Updates of BPA/P

Representing the Country’s
BPO & IT-Enabled Services Industry
Mr. Mitch L. Locsin
Executive Director
Welcome and Thank You
for Attending the
BPA/P May
General Membership Assembly
Presentations for tonight:
Updates of BPA/P
Mr. Mitch L. Locsin
Executive Director
The Business Processing Association of the Philippines (BPA/P)
Presentation I
Mr. Felix Leong
Business Development Manager
NORTEL
”Resolution at First Contact”
Contact ”
Presentation II
Ms. Munirah Looi
Chief Executive Officer and Founder
Brandt International
“Contact Center Best Practices”
Practices”
Launching of BPA/P Newsletter
UPDATES
BPA/P Roadmap 2010 Project
-
Project kick-off April 10th
-
2nd Sponsors Council Meeting on June 2007
-
Tier 1 Sponsors: PLDT, Ayala Corp, BPI,
Globe, Ayala Land, Accenture, Dell,
eTelecare, Ambergris, Microsoft, SM Prime
Holdings,
RobinsonsLand,
Convergys,
Sykes, IBM, Megaworld, Client Logic, ICT
Group
-
Team needing a Temporary Office
UPDATES
BPA/P New Members for Induction
will be next month (June)
(BPA/P now has 179 Company Members and
4 Association Members)
UPDATES
International Events 2007:
- Presidential Visits to New Zealand and Australia
(May 27 – 31, 2007) (Organized by BOI Trade Mission)
- e-Services goes to Communic Asia in Singapore (June 19-22, 2007)
- e-Services goes to the United States (June or September 2007)
- KPO Asia 2007 (June 12 to 14, 2007)
Local Events 2007:
- 2nd International Conference :Talking Across the World 2007”
(May 31 to June 1, 2007)
- Cebu ICT 2007 International Conference and Exhibition
(June 26 to 28, 2007)
- CCAP Contact Center Conference and Expo
(July 10 to 11, 2007)
- BPA/P Back Office Conference & Expo (November 2007)
UPDATES
BPA/P Power Teams/Committees
• Marketing and Communications Power Team
(Trustee-In-Charge: Mr. Bong Borja)
• Human Resource & Training Power Team
(Trustee-In-Charge: Mr. Maulik Parekh)
• Membership Power Team
(Trustee-In-Charge: Mr. Dan Reyes)
• Information & Research Power Team
(Trustee-In-Charge: Mr. Mike Garrison)
• Government & Legal Matters Power Team
(Trustee-In-Charge: Ms. Karen Batungbacal)
(Please sign up on the Power Teams you wish to join at the
Registration Table outside the ballroom)
THANK YOU VERY MUCH!
For more information regarding the
association, please visit our website at
www.bpap.org