Phillipsburg Mark II Earns High Marks as Other Inserters Fail to

Phillipsburg Mark II Earns High Marks as
Other Inserters Fail to Make the Grade
Wisconsin’s Leading Mail House Relies on the Phillipsburg Mark II to
Meet Customer Commitments
Suttle Straus provides its customers with a complete
range of document management solutions from digital document storage to printing and mailing. In 2005
Suttle Straus mailed over 45 million mailpieces on behalf
of its customers. After experimenting with multiple
inserter technologies, including the Pitney Bowes Flowmaster, Suttle Straus now uses BÖWE BELL + HOWELL’s Phillipsburg® Mark II inserter system exclusively.
Consistency is King
Suttle Straus’ number one priority is meeting or exceeding customer expectations. Once a service level agreement is defined, the team responsible has a laser-like
focus on meeting the deadline at the highest level of
quality. “To consistently deliver on our promises we
needed equipment that gives us peace of mind, stated
Brett Keene, Manager of Mailing and Digital Imaging at
Suttle Straus. “With our Phillipsburg Mark II inserters
we know exactly what we will yield every day, for every
job, and for every application.”
Suttle Straus evaluated a number of inserter technologies, including a head-to-head comparison against
Flowmaster. But after evaluating all equipment against a
long check list, the Phillipsburg Mark II came out on top.
“The others did not make the grade.” said Keene. “The
Mark II did not win every category, but when we added
everything up it won the day, hands down.”
Preemptive Service Strikes
Suttle Straus has chosen to employ BÖWE BELL +
HOWELL’s award winning service team to keep their
inserters up and running. Mr. Keene has been amazed
by the level of service he has received.
“They are not only responsive when called, they call us
first!” said Keene. Their expectations were exceeded
when the service team didn’t stop at basic operator
training. The service technician helps set up jobs and
makes himself available to support time-critical runs.
“The Only Brand We Need”
The Phillipsburg Mark II inserter system is based on the
same underlying technology that powers thousands of
BÖWE BELL + HOWELL inserters worldwide. However,
a number of design improvements now provide
enhanced material processing control and increased net
throughputs.
Material capacity has increased for each insert station,
enabling the stacking of inserts up to 18 inches. Additional
insert stations can be configured as backup stations which
allow an operator to load the same insert in several stations.
Suttle Straus’ Phillipsburg Mark II inserter system consists
of a six-enclosure station base, the expandable JETControl™ operating system, and a high-capacity on-edge output
conveyor. Mr. Keene is planning to add reading capabilities
to the machine. The simple upgradeability of the Phillipsburg Mark II inserter system will allow them to add functionality as their business needs dictate. Based on their
future growth plans they have also decided to add another
Phillipsburg Mark II.
Keene declared that “We will not consider any other
brand. Together, Suttle Straus and BÖWE BELL + HOWELL have a long and very productive future.”
To find out how implementing the Phillipsburg Mark II
solution can benefit your company, please contact your
local BÖWE BELL + HOWELL representative, or call
800-220-3030.
©2006 Böwe Bell + Howell Company. All rights reserved. BÖWE Bell+Howell, the
Böwe Bell+Howell logo and Phillipsburg are trademarks or registered trademarks
of BBH, Inc. JETControl is a trademark of Böwe Bell + Howell Company. All other
trademarks or service marks are the property of their respective owners. Results
may differ and may not necessarily be representative. Specifications are subject
to change without notice.
P.O. Box 14986
Research Triangle Park, NC 27709-4986
For more information on BÖWE BELL + HOWELL, please call 800-220-3030, email
us at [email protected] or visit our Web site at
www.bowebellhowell.com
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