TAD Disability Services Annual Report 2015

Transcription

TAD Disability Services Annual Report 2015
2015
Annual Report
“To say this is one of these absolute diamonds of philanthropic community support activities
would be an understatement,” the Governor-General said.
“This is one of those great expressions of compassion and determination in our country, where
there are youngsters and people of all ages whose ability and opportunity are limited in some
way, but folks say ‘it doesn’t have to be’,” Sir Peter added.
The Governor-General, His Excellency General the Honourable Sir Peter Cosgrove AK MC
(Retd) and Her Excellency Lady Cosgrove visited TAD Disability Services during Anti-Poverty
Week.
The visit ended with the Governor-General, Lady Cosgrove and TAD Chairman, Monica
Vardabasso, presenting a Freedom Wheels bike to six-year-old Mason Tassone, who has a
very rare genetic condition called Koolen De Vries Syndrome. This condition results in low
muscle tone, seizures, balance issues, vision impairment and feeding problems. Now with his
special bike he can ride with his siblings and friends.
TAD Disability Services
A small group of engineers, led by TAD’s Founder, George Winston AM,
decided to use their skills to profoundly change the lives of people with
disabilities. In 1975, Technical Aid to the Disabled became a registered charity
and held its first AGM in George’s flat.
Today, TAD Disability Services (TAD) has close to 200 volunteers who design
and custom build hundreds of diverse items every year. We also have 13
groups throughout NSW run by local volunteers.
Our Purpose
We change the lives of people living with a
disability by providing personalised equipment,
technology and services.
Our Mantra
Clever ideas – changing lives.
Contents
Chairman’s Report
2
Our Volunteers
14
Chief Executive Officer’s Report
4
Our Board
18
Our Strategic Plan
6
Our Activities
20
Our Operations
8
Our Supporters
22
Valerie’s Legacy
12
Our Finances
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Chairman’s Report
This time last year we were looking with more
than a little trepidation at the potential impact
of the National Disability Insurance Scheme
(NDIS). Having spent a significant part of this
year developing the Strategic Plan I’m feeling
very confident about TAD’s future.
to some staff and volunteers being farewelled and
we thank them for their contribution. The Board
is confident that the new organisational structure
improves development opportunities for staff,
relieves internal bottlenecks and better positions
TAD for the future.
In shaping the 2016 Strategic Plan it has been
important to include the input of our clients,
those who refer clients to us and our volunteers.
Focus groups conducted across the state to elicit
feedback were well attended and complemented
staff and Board planning workshops. Additionally,
in July the Strategic Plan was sent to all
volunteers for comment and we appreciate their
input.
Underpinning these changes is our reason for
being, which remains unchanged – clever ideas
changing lives.
The CEO and Executive Team have ensured
that the new Strategic Plan developed for TAD
will steer the organisation into the NDIS-future,
ensuring that we continue to put our clients at the
centre of everything we do and as we have done
for the last 40 years.
Monica Vardabasso
Chairman
TAD Disability Services
As a result, the 2016 Strategic Plan clearly
identifies our goals for the year ahead, focussing
on improving our operating model and efficiencies
as well as exploring new technologies and
partnerships.
Preparation for the implementation of the plan has
demanded a great deal of staff time, in addition
to the day to day operations. I’d like to thank
Danny and the team for their outstanding efforts
in the past year. A restructure and the Computer
Support Service transitioning to WorkVentures led
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Governor marks TAD’s 40th Anniversary Celebrations
TAD Patrons, His Excellency General The Honourable David Hurley AC DSC (Ret’d),
Governor of New South Wales and Mrs Linda Hurley, hosted a reception at Government
House to mark TAD’s 40th year.
Also in attendance were TAD Founder, George Winston AM and his wife Jean and Melanie
Gibbons MP, Member for Holsworthy.
The Governor thanked everyone in attendance for being a part of TAD’s history and that he
and Mrs Hurley felt quite privileged to host the gathering for this milestone.
“TAD is one of those niche organisations that has put good Australian brains in touch with
those who have a disability or illness who need assistance,” says the Governor.
The Governor revealed a special anniversary logo to mark TAD’s 40th year, designed with
thanks to TAD’s Platinum Partner, GIO.
“Beyond the engineering and the imagination that goes into the individualised and
personalised solutions, is the greater good that you’ve done for this organisation,” the
Governor said.
“Everyone in this room knows the value of what you’ve achieved in the last forty years and
look forward to what you can achieve in the future. This is about the dignity of people and
doing our utmost that whatever disability or illness is holding them back, you can find a way
TAD DISABILITY
SERVICES / ANNUAL
REPORT / 2014-15
forward. Thank you for your service to the Australian
community,”
the Governor
finished.3
Chief Executive
Officer’s Report
As TAD enters its 40th year it is important
to reflect back on how we have changed so
many lives and equally important to look to
how the future will reshape what we do to
have an even greater impact.
I joined the organisation in late 2014 motivated by
the desire to change lives and even more simply
to see the smile on a child’s face and the broader
smile of their parents after we had touched
their lives. With a son and nephew impacted
by disability, I know firsthand what those simple
things can mean.
Entering into its 40th year I was keenly aware
that TAD’s future held challenges in adapting
to a changing world and to new government
regulations and funding models. I see my role as
steward, meeting those challenges and ushering
in a new era for TAD working alongside our
dedicated staff and volunteer teams.
I’m pleased to say that the first steps have been
very positive and our experience with the NDIS
through our amazing Hunter volunteers has given
us some important insights ahead of the full rollout. Improved efficiencies, expanded marketing
and increased pricing have been revealed as the
critical areas of focus and form the cornerstone
of our new Strategic Plan. We also passed a new
government audit of our Quality Management
System and showed that we could meet the
requirements that were being laid out for us.
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As part of the need to be a more efficient,
flexible and market focussed organisation we’ve
refreshed our operating models, saying farewell
to some staff and volunteers who I would like
to thank for their efforts. We also transitioned
our Computer Support Service (CSS) over to
another not-for-profit, WorkVentures, who have
shown they provide our clients with a comparable
service. These changes have already enabled us
to become more focussed on core business and
our immediate challenges.
I’m excited about the year ahead and the
opportunities that this new plan will bring and
I’m particularly inspired by the ways we hope
to harness new technologies to further support
people living with disability.
Danny Kapustin
Chief Executive Officer
TAD Disability Services
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Nathan put in a huge effort and finished the 15km City Ride in the Real Insurance Spring Cycle
to help other kids with disabilities to ride a bike for the first time in their lives.
Nathan was definitely a TAD Hero when he rode from North Sydney, over the Harbour Bridge to
Pyrmont with his mother, Emily and brother, Jason.
Nathan is 13 years old and rides a Freedom Wheels bike to support his balance and gross
motor skills which are affected due to Nathan having Down syndrome.
Emily says, “Nathan was getting tired on the last 4km but we met some Officers from the Police
Bike Unit who helped give him a push. It really motivated him to keep trying and he started to pedal
harder.”
Many other riders called out messages of support to Nathan along the course as they had seen
him on the Channel Ten Eyewitness News.
“The riders were very supportive of Nathan and said ‘hey I saw you on the news, nice bike’ or ‘keep
going Nathan, you can do it!’ which really encouraged him,” says Emily.
At the finish line Nathan was greeted by a cheer squad of riders and TAD volunteers.
“Every one cheered at the finish line, it was such a great moment for Nathan and really boosted his
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confidence
that he was able to complete his challenge,” says Emily.
Our Strategic Plan
We’ve spent much of this year focussed on developing our new
Strategic Plan to meet the challenges TAD faces. Our immediate future
relies on successfully implementing the plan to shape the foundation
which will be critical to existing in the new disability market.
By the end of 2016 TAD will be:
• Prepared for and welcoming the NDIS changes.
• Developing a culture of data driven decision
making.
• More efficient, lean and financially sustainable.
• Engaging technology to better serve our
customers.
• Continuously exploring ways to innovate and
refining new service ideas.
We will be focussed on six core strategic
areas:
Improve on our efficiencies and
systems
Thanks to support from the Ian Potter Foundation
and the James N Kirby Foundation we will be
reimagining our Northmead workshop to create
more opportunities for a more diverse volunteer
base and explore increasing production onsite.
1. Build and strengthen partnerships.
2. Grow our fundraising and grants.
3. Improve on our efficiencies and systems.
4. Prepare for the National Disability Insurance
Scheme.
5. Renew and engage our workforce.
6. Securing our future.
Our priority actions include:
Build and strengthen
partnerships
TAD will strengthen existing relationships with
government and disability organisations. We
will also be trialling a Community Engagement
Officer position to build new referral networks
with organisations and therapists to ensure TAD’s
services are well known when finding solutions for
their clients.
We’re also working closely with TAD Australia to
demonstrate the national reach of TAD and work
to deliver consistent products.
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This will take into account rationalising our
Adaptable Solutions product range which will
include a more adjustable design and simplified
manufacturing process.
A review of our administration operating costs
has commenced and has found significant
savings and we will be reviewing our software
systems to improve data collection and
integration of data to help drive decisions.
Prepare for the National
Disability Insurance Scheme
The NDIS is a federal scheme which will provide
individualised support and funding to people with
a permanent and significant disability. It continues
to progress in trial areas around Australia
(including the Hunter region) this financial year
and will be rolled out by July 2016.
From that point the NSW Government will start
reducing its funding to TAD and our future will
mean relying on the NDIS to replace this amount.
To be financially sustainable under the new model
TAD is currently reviewing and adjusting its pricing
structures for NDIS and non-NDIS clients.
Securing our future
Over the next 12 months we will explore new
service ideas to bring strategic renewal and
business transformation. This will include
investigating new technology opportunities to
meet the needs of our clients and grow our
readiness for the new market place.
At the time of writing this report we are well
underway to meeting our strategic priorities
and are looking forward to reporting on our
performance at the end of the 2016 financial year.
TAD DISABILITY SERVICES / ANNUAL REPORT / 2014-15
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Our Operations
Unique and
Adaptable Solutions
TAD is committed to using the
latest technologies to develop
personalised solutions to
support adults and children with
a disability.
solve equipment challenges for
people living with disabilities. We
are working with our volunteers
to raise awareness of 3D
We rely on a state-wide network
of volunteers enhanced by a
strong connection with Men’s
Sheds, particularly in the
Illawarra and Port Macquarie
regions. Collaboratively, their
problem solving and technical
skills provide solutions to
address the specific needs
of a range of clients. Unique
Solutions include modifications
to school chairs, wheelchairs
and electronic devices.
Adaptable Solutions include
access platform and rails to
assist clients to transfer to
higher benches and toilets and
supportive seating to assist
children to be more involved
and independent in their
classroom.
The year saw TAD delve into
3D printing with thanks to
a generous grant from the
Ian Potter Foundation. TAD
volunteers are exploring the
use of 3D printing for custom
solutions, prototyping, parts
within other projects such as
a one handed guitar and the
brake of a modified electronic
trike. This technology will
continue to be explored to help
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printing throughout the groups
for them to take advantage
within their projects.
Photo courtesy of Fairfax Media
Freedom Wheels
Now in its eighth year, TAD’s
Freedom Wheels program
continues to provide bikes to
clients with disabilities across
NSW who cannot ride a
standard bike. Designed by TAD
engineers, a full range of bikes
using quality, easily transportable
stabilising systems is accessible
for young riders with a broad
range of disabilities.
Procedures for the supply of
bikes to clients as part of the
NDIS have been put in place
following the successful Hunter
trial and TAD continues to
supply other Australian states
with parts for the stabilising
assembly which sees the
continuation of Freedom
Wheels as a national program.
A national Freedom Wheels
Forum was held in Melbourne
and attended by TADs from
across Australia. This forum
gave an opportunity to
share knowledge, increase
consistency of product and
discuss the future direction of
the Freedom Wheels program.
Assessments continued across
NSW this year to give an
opportunity to children to enjoy
the thrill of riding a bike for the
first time when a standard bike
wasn’t an option. Clinics were
held in Sydney, Port Macquarie,
Coffs Harbour, Tamworth,
Hunter, Bathurst, Mudgee,
Wollongong and Nowra. We
continue to respond to requests
to determine the route of these
regional tours.
Freedom Wheels acknowledges
the invaluable support of
ClubGrants, Lions, Rotary and
Inner Wheels Clubs, Coca Cola,
the Cecilia Kilkeary Foundation
and in particular, TAD’s Platinum
Partner GIO Insurance who is in
the third year of subsidising the
program to make it accessible
to all families.
TAD DISABILITY SERVICES / ANNUAL REPORT / 2014-15
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Computer Support
Service
Since 1995 TAD’s Computer
Support Service (CSS) has
worked actively to provide
access to computers and
ongoing phone support to
give its clients the assistance,
encouragement and confidence
to develop their skills in
technology.
From 5 January 2015, as part
of a new strategy to position
TAD for the future, the decision
was made to transition the
service to WorkVentures,
another charitable organisation,
to ensure that TAD clients
continue to have access to
quality computer packages and
ongoing support.
WorkVentures are Australia’s
largest not-for-profit computer
refurbisher and have supplied
more than 50,000 computers
and laptops since 2002. With
an Australian-based call centre,
WorkVentures also provides
affordable hotline support
for people using Microsoft
Windows-based computers.
The transition of the CSS
to WorkVentures will allow
TAD to better focus on core
business areas, directing its
clients to affordable and quality
technological solutions whilst
remaining flexible and able to
respond to future needs.
technology divide for thousands
of clients since the service
started. We also extend our
great appreciation to the many
generous individuals and
organisations that donated
computer equipment and
funding to support the services
to help our clients for 20 years.
In particular we would like to
thank the RA Gale Foundation
and Fairfax Family Foundation
for their support in the early
years to grow the service.
Thank you to the CSS
volunteers for their efforts and
dedication to help cross the
Finalist in NSW Disability Innovation Awards
At a ceremony attended
by 180 guests from across
the disability sector, John
Ajaka, Minister for Disability
Services, thanked winners
and finalists in the NSW
Disability Industry Innovation
Awards for their outstanding
role in providing greater
choice and flexibility for
disability service users.
inclusion category for
our Freedom Wheels
program creating the same
The high quality of
nominations for the 2014
Awards reflected the many
creative initiatives developed
by non-government disability
services thinking beyond
traditional support models.
TAD was a finalist in the
Leadership in promoting
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TAD DISABILITY SERVICES / ANNUAL REPORT / 2014-15
opportunities for exercise
and fun for children with
disabilities.
“I was beginning to think it would
never come to reality. I was starting to
lose hope.” Ross, TAD Client.
Like most young people his age, Ross
likes spending time with his mates,
going out and having fun.
Ross has cerebral palsy which has
left him with a significant degree of
rigidity. Among other challenges, this
means that it is extremely difficult for
him to bend over to put on his socks
and shoes. Until recently he has had
to rely upon a carer to come in each
day just to help him with his footwear.
It was the only part of his life in which
he wasn’t independent.
Having to be reliant on a carer for
a simple thing like putting on your
socks and shoes was an enormous
source of frustration for Ross so he
set out on a six year journey to find a
solution.
Commercial products didn’t work
for Ross and despite the efforts of
several occupational therapists,
no reliable device could be found
and that elusive goal of total
independence remained out of his
reach. Despite the setbacks, Ross
kept trying and finally someone
suggested that he contact TAD and
met TAD Volunteer Alan.
It took them several weeks, multiple
prototypes and a bit of fine-tuning but
they finally came up with a simple,
effective applicator that Ross could
manage.
“I was lucky that TAD had Alan who
was just as determined as me to find a
solution to my problem.”
Ross is now totally independent.
“Their simple plastic shoe and sock
applicator has made all the difference
to my life and it’s a big, big difference.
TAD works out a way.”
TAD DISABILITY SERVICES / ANNUAL REPORT / 2014-15
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Valerie’s Legacy
When Valerie made the decision to downsize to a village
after more than forty years in her family
home, she decided
testimonials
it was a good time to get her financial affairs in order. That
meant a new Will with an extra item which was very special
to Valerie: a bequest to TAD Disability Services.
Valerie has been a wonderful supporter of TAD for quite some
time, making annual donations to TAD to support our many
activities.
“My niece had been born with a significant disability and sadly
passed away in the 1960s when she was just five years old from
other undiagnosed health issues. I was determined to find a
way to enhance the lives of children living with a disability. I’d do
anything to stop it happening to another child,” Valerie says.
This led Valerie to TAD. At first, Valerie was a bit cautious about
establishing a bequest.
“Once I saw the magnificent work of TAD I had no doubts. You
know where your money is going,” says Valerie.
Valerie also appreciates TAD’s personalised touch. ”It is lovely to
get letters from the parents of the children. You don’t do it for the
thanks but it is nice to know that it has made a difference to the
children.”
Now Valerie is one of TAD’s most active supporters; she even got
to meet the Governor-General and the NSW Governor through
her involvement.
Valerie likes to keep purposeful, active and productive and is
pleased to know that she can leave a legacy that will help TAD
keep its good work going for years to come.
Valerie’s decisive advice to others who are thinking about making
a bequest: “Don’t think about it; just do it!”
If you would like to find out more about how to make a
bequest to TAD Disabilities Services or ways to support TAD
please contact the Development Team on 02 9912 3404.
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TAD DISABILITY SERVICES / ANNUAL REPORT / 2014-15
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Our Volunteers
TAD volunteers are involved in
all areas of the organisation’s
operations and contribute
significantly in the delivery of all
services, on the administrative
team and in organisation
leadership. They are instrumental to
delivering clever ideas that change
the lives of our clients.
Volunteers form groups depending
on their locality and come together
regularly to discuss projects, share
ideas and socialise.
The Sydney groups are Penrith,
Peninsula, Macarthur, Southern
Sydney, North West and
Northmead. The Regional groups
are Albury/Wodonga, Central
Coast, Central West, Hunter,
Illawarra, Manning Great Lakes
and Port Macquarie. We have
consolidated our smaller groups
into the neighbouring groups
above and created a newly formed
Northmead group for our nonproject volunteers who are crucial
to our administration, photography
and communications.
We have been engaging with
our groups to prepare for the
implementation of the NDIS. TAD
Hunter has led our experience in the
first NSW NDIS trial site and have
done an outstanding job of being
flexible and responsive with the new
processes and a new experience.
This year we welcomed three new
Honorary Members. Thank you
Colin, John and Gail for your many
years of service to people living
with disabilities.
2014 Honorary Members
Colin McIntyre
John Simpson
Gail Tang-Demetriou
“The NDIS seems to be working
quite well, especially for the people
it’s designed to help. For us it hasn’t
impacted on the referrals but a slow
down in the approvals process
has meant we have a backlog of
projects waiting to be started. We’ve
accepted the changes to the way
we work as necessary processes to
follow to continue to do our work for
the community. Centralising most of
the processing to the team in Sydney
has reduced the administration work
to the group so we can focus on our
core work - the projects for people
with a disability.”
Geoff Winsley, TAD Hunter Coordinator
“There is an enormous amount of
satisfaction that you get from building
something that makes a difference to
a client’s everyday life. It’s a two way
street. I get just as much personal
benefit from a seeing a job through as
the client does when they get to use
Les Daniels and Paul Ereaut
the finished product. Sometimes
at Government House
you realise how lucky you are when
you are doing a job for a client. Volunteering for TAD keeps me grounded.”
Paul Ereaut, TAD Penrith
“I never get over how such a small thing on our part can be such a
magnificent thing for the people we help. The smile on their face keeps
bringing me back.”
Les Daniels, TAD Peninsula
“I like being useful and the problemsolving of the really unique jobs
that challenge you. The thinking
and the development of ideas and
seeing it through. It’s not just about
the mechanical skills. There’s the
direct client contact and getting the
solution right.”
Colin Hunter, TAD North West
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Geoff Winsley
TAD DISABILITY SERVICES / ANNUAL REPORT / 2014-15
Colin Hunter and Barry Lees
“I have always had a great deal of satisfaction from being a TAD
volunteer. We’re there for the clients and to make a difference in
their lives.”
Geoff Key, TAD Central West.
Geoff Key
“The satisfaction comes from solving the unusual problems
and the ones where they call you back later on for other
jobs. You think you must be doing something right.”
Ken Kirwood, TAD Illawarra
Neil McKay, His Excellency General The Honourable
David Hurley AC DSC (Ret’d) and Ken Kirwood at
Government House.
John Brumby, Mike Smith
and Paralympian Ryley Batt OAM
“We’re privileged to have such wonderful
community support and it has allowed us
to complete some really unusual jobs that
have made quite a difference in the lives
of people living with disabilities.”
John Brumby, TAD Port Macquarie
Deloitte volunteers at TAD on the
2014 Deloitte Impact Day
TAD DISABILITY SERVICES / ANNUAL REPORT / 2014-15
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The Hon. John Ajaka, the Minister for Disability Services and Ageing and Mark Taylor,
Member for Seven Hills, toured TAD’s Northmead office to learn about how our skilled
volunteers change the lives of people with a disability.
About the Freedom Wheels program, Minister Ajaka says, “To put it in a simple analogy,
I’m a father of six daughters and the greatest joy and greatest stress I had was teaching
each and every one of them how to ride a bike. It was an extraordinary experience. The
fact that children with disabilities are allowed that same opportunity with their parents,
to be able to get on a push bike and learn how to ride and enjoy that, says everything to
me.”
“As we do transition into the NDIS, choice, control, people being able to do what they
want to do, when they want, that’s all fantastic if they are actually able to acquire the
service, acquire the piece of equipment or buy the bike that they can do it with, because
there really is no point in having choice and control if we don’t have providers like TAD
doing such a great job in providing that service and providing that equipment. And you do
great work,” says Minister Ajaka.
A53 District Inner Wheel Family Concert
Thank you to everyone who came to support TAD at the A53 Inner Wheel District Family
Concert.
The turnout was great and the audience enjoyed the wonderful performances by HighJacked
Harmony, Meredith Jacobs, Cherrybrook Technology High Jazz Band and St Edmonds
High drumming group who entertained the crowd alongside Mr Ron Wilson throughout the
evening.
A very special thank you to the A53 Inner Wheel District Chair, Lyn Ison and her Committee,
who chose TAD as their charity for the 2015 financial year. The efforts of all the clubs in the
district were simply amazing, raising $11,000 for TAD. We are honoured to have had the
opportunity to work with you all to support our clients.
TAD DISABILITY SERVICES / ANNUAL REPORT / 2014-15
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Our Board
Monica Vardabasso
BA (Communications), Dip Law, Master of Business
(Management), FPRIA
Chairman
Monica has worked in communications and corporate
affairs for more than 25 years, across a range of
industries. She has been on the TAD Board since
2004 and was elected Chairman in 2013. Monica
is A/Principal Manager Strategic and Corporate
Communications, Transport for NSW and is a Fellow
of the Public Relations Institute of Australia NSW (PRIA
NSW).
Gail Tang-Demetriou
B. Soc. Studies, MSW, MAASW
Deputy Chairman
Rod Weir
FCA
Treasurer
Rod is a Chartered Accountant with over 30 years
experience in financial management. Rod has
worked for PricewaterhouseCoopers as an auditor
in a number of countries and also as CFO of the
PricewaterhouseCoopers Consulting business in
Australia as well as a number of senior financial
management roles with not-for-profit organisations in
education, health and disability services. Rod’s current
role is CFO of Pooled Energy, an energy company
which uses new pool technology to help reduce energy
consumption and chemical costs for swimming pool
owners. Rod joined the TAD Board in September 2014.
Gail received her Bachelor of Social Studies degree in
1978, and a Master of Social Work degree in 1990.
She has worked as a Social Worker in a number
of Disability Services such as Western Sydney
Developmental Disability Service; and as a Policy
Officer in Ageing and Disability Services Branch and
Funded Services. She has also taught at various TAFE
colleges in welfare and disability courses. Gail joined
the TAD Board in 1990.
Jean Winston, Rod Weir and Paul Ereaut
at the Governor’s Reception
Andrew Every
B.Comm, CA
Director
Gail Tang-Demetriou and Stan Demetriou
at the Volunteer Christmas Party
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Andrew is a Chartered Accountant and
received his Bachelor of Commerce (University
of New South Wales) in 2005. He worked for
PricewaterhouseCoopers for nearly 10 years advising
management and boards in assurance, mergers and
acquisitions and strategy before joining Telstra where
he is currently employed as a General Manager of
Commercial and Content Partnerships. Andrew is a
third generation TAD volunteer and joined the TAD
Board in 2014.
TAD DISABILITY SERVICES / ANNUAL REPORT / 2014-15
Matthew Kayrooz
BSc
Director
Andrew Every
Matthew has worked in the insurance industry for over
30 years, with senior management experience across
product and claims management, customer service
and dispute resolution. He has worked for several
insurance companies, including NRMA, AAMI and
currently, Suncorp. Matthew was a Board member of
the Society of Consumer Affairs Professionals (SOCAP)
Australia between 1991 and 1998, the professional
body representing those working in the field of
consumer affairs. He joined the TAD Board in 2010
Marianne Hammerton
BA (Hons), MA, MPRIA
Director
Marianne has extensive executive experience in the
Australian, SA and NSW public sectors. This includes
roles with customer service (human services and
transport) as well as central policy and regulatory
agencies. Her disability services experience in NSW
involved chief executive roles with the Home Care
Service and Ageing and Disability Department. Marianne
is a Telstra Businesswoman of the Year Award recipient
and has diverse not-for-profit board director experience
including with the Royal Rehabilitation Centre and more
recently with the Rock Eisteddfod Challenge Foundation
and Trainworks Ltd. Marianne is a Member of the Public
Relations Institute of Australia NSW (PRIA NSW) and
joined the TAD Board in 2012.
Marianne Hammerton and Bill Phippen watch the
Governor-General present at TAD’s Northmead workshop
Mark Taylor MP, Member for Seven Hills, Monica
Vardabasso, The Hon. John Ajaka MLC, Minister for
Disability Services, Danny Kapustin and Matthew Kayrooz
William Phippen OAM
BSc, B.E (civil) (hons), FIEAust
Director
Bill has been a member and technical volunteer at TAD
since 1975. He joined the Board in 1976 and became
Chairman in 1997 until 2013. He is qualified as a civil
engineer and worked as a builder until 2010 when he
became manager of the Railway Resource Centre within
the Australian Railway Historical Society. In 2010 he
was named as New South Wales Senior Volunteer of
the Year and as one of the 100 most influential people
in Sydney by the Sydney Morning Herald. He was made
an Honorary Member of TAD in 2010, awarded the
Medal of the Order of Australia on Australia Day 2012,
and named by Engineers Australia in June 2013 as one
of the 100 most influential engineers in Australia and
invited to become a Fellow of that Institution on the
basis of his long involvement with TAD.
TAD DISABILITY SERVICES / ANNUAL REPORT / 2014-15
19
Our Activities
155 Freedom
Wheels Bikes
173
Freedom
Wheels
Assessments
282
Unique Solutions
165
Adaptable
Solutions
20
TAD DISABILITY SERVICES / ANNUAL REPORT / 2014-15
2013-14
6 focus groups held
across NSW with
clients, families,
referrers, volunteers
and TAD staff.
Client Age Profile
3%
9%
8%
0-18
19-35
36-65
65+
80%
Program Types
26%
Adaptable Solutions
47%
Freedom Wheels
Unique Solutions
27%
Sources of Income
18%
32%
Private grants and donations
Government grants
26%
Client fees for services
TAD Foundation
24%
TAD
TADDISABILITY
DISABILITYSERVICES
SERVICES/ /ANNUAL
ANNUALREPORT
REPORT/ /2014-15
2013-14
21
Our Supporters
Thank you to our wonderful supporters whether they give a gift, make a
regular donation, hold an event at their school to raise funds, enter the Spring
Cycle or give pro bono support or gifts in kind.
For every volunteer working at a bench in the workshop, there’s a person
giving a gift to makes sure the lights are on, the tools are maintained and
everything else needed to provide the personalised solutions to change the
lives of people living with a disability.
We are so grateful for our loyal and generous supporters who so passionately
support our cause.
Freedom Wheels
Platinum Partner
TAD Community
Partner
Individual donors
Regular & Workplace
Givers
N. Alekna
J. Allen
H. & R. Aram
F. Archer
C. Austin
M. Bamford
D. Barnes
J. Barrett
E. & B. Bektas
J. Bloch
B. Bulbrook
W. Chapman
V. Chick
R. Cliff
M. Coles
B. Day
C. & I. De Silva
J. Dods
M. & V. Dunbier
22
J. Dunkerley
D. Eagar
D. Farley
J. Farley
J. & A. Fernon
T. Furby
A. Hanley
R. Hespe
P. Hugh-Jones
A. Hymas
T. Ingold
J. Jacobs
A. Jeffrey
P. Jenkins
A. Kilcullen
D. Kirkham
K. & J. Lawler
G. Lillico
M. McDonald
G. McIntosh
A. McKenzie
P. McLean
S. & M. Millward
TAD DISABILITY SERVICES / ANNUAL REPORT / 2014-15
A. Moore
R. Mostyn
C. Moynham
I. Muir
L. & J. Nelson
M. Nolen
S. & S. Olsen
V. Packer
J. Perheentupa
K. Phippen
D. & J. Pritchett
M. Ralston
L. & S. Robberds
R. Rodwell
T. Roscioli
J. Rothwell
K. & P. Saunders
C. Scott
L. Seaman
R. Seton
D. & V. Sherlock
A. Shires
M. & J. Shuttleworth
Allens Linklaters
Blackbaud Pacific
Chorus Call Australia
Deutsche Bank
Di Lorenzo Ceramics
GIO Insurance
Goldman Sachs Australia
Grill’d Westfield Parramatta
Herbert Smith Freehills
Jenkins Engineering Defence
Systems Pty Ltd
Key Solutions Group
Lara Jean Association Inc
M R Toal Investment Services
Pty Ltd
Milford Astor Foilmakers
Nepean Engineering Pty Ltd
Penrith City Automotive Pty Ltd
PwC Australia
Reg Smith Motors (NSW) P/L
Suncorp Group
Club Liverpool
Commercial Club (Albury) Ltd
Country Women’s Association Port Macquarie
Dooleys Lidcombe Catholic Club
Earlwood Bardwell Park RSL
Club Ltd
Eastwood Uniting Church Musical
Society Inc
Frank Vickery Village
Girraween High School
Hornsby RSL Club Ltd
Kingswood Sports Club
Lions Club of Bondi
Lions Club of Castle Hill
Lions Club of Lugarno Inc
Liverpool Hospital
Mackellar Girls Campus
North Richmond Panthers
North Ryde RSL Community
Club Ltd
North Sydney Leagues Club Ltd
Panthers Bathurst
Panthers Group
Park Beach Bowling Club
Parramatta City Council
Penrith Panthers
Pittwater RSL Club Ltd
Revesby Workers’ Club Ltd
Riverwood Legion & Community
Club Ltd
Rotary Club of Crows Nest Inc
Rotary Club of Galston Inc
Rotary Club of Padstow
Rotary Club of Springwood Inc
Sawtell RSL
Shoalhaven Ex-Servicemens Club
The Rotary Club of Narellan Inc
Wests Ashfield Leagues
Woolgoolga Returned Services Club
Community Groups,
Councils & Schools
Trusts and
Foundations
A53 Inner Wheel District
Ashfield RSL Club
Avalon Beach RSL Club Limited
Brentwood Computer Club
Brighton-Le-Sands RSL Club Ltd
Campbelltown Catholic Club
Chatswood RSL Club Ltd
Club Central Hurstville
Club Coffs
Australian Communities Foundation
Cecilia Kilkeary Foundation Ltd
Coca Cola Australia Foundation
Coles Danziger Foundation
Gregory Patrick & Marie Dolores
Farrell Foundation
Newcastle Coal Infrastructure
Group
Perpetual Philanthropic Services
C. Smith
K. & M. Stein
M. Toal
S. Tomasi
N. Tsyganov
R. & S. Ullett
M. Vardabasso
A. Vernon
J. Walsh
R. & L. Weir
M. Westbrook
D. & R. White
J. & R. Willis
W. & G. Windeyer
T. K. Wong
P. Wyatt
Corporate Supporters
Port of Newcastle
Slater and Gordon Lawyers
St George Foundation
The Baxter Charitable Foundation
The Fairbridge Foundation
The George Lewin Foundation
The Ian Potter Foundation
The James N Kirby Foundation Ltd
The Lucy Giumelli Saini Trust
The RA Gale Foundation
The Raymond E Purves Foundation
Limited
Todd Family Foundation
In Kind
Bicycle NSW
3DConnexion
A. L. Stone
Awards & More
B. G. Jenkins
B. Gibbons
Camden Hire
Cockatoo Creek Timbers
C. Liebmann
D. Harakos
Digital 3D
E. Lynch
Ferring Pharmaceuticals
GIO Insurance
Hansen Yuncken Pty Ltd
Hollard Financial Services
Holroyd City Council
- Library Services
J. Lowes
L. Langton
L. Ison
Mediaways Pty Ltd
Monte Sant’ Angelo Mercy College
N. Alekna
Northern Beaches Upholstery
Office of Communities NSW
Olympus Imaging Australia Pty Ltd
Pacific West Corporation Pty Ltd
ParTech Inc
Redlands
R. Cliff
SAS Institute Australia
Scottish Pacific Debtor Finance
ThyssenKrupp Mannex Pty Ltd
TOT Transport
Vintec Australia
TAD DISABILITY SERVICES / ANNUAL REPORT / 2014-15
23
Our Finances
Overall we finished the year in deficit and lower than
the previous year, however, there were some anomalies
that need to be taken into account that effected our
final position which suggest a better operational result.
Most notable was the adjustment of revenue
recognition policies in relation to grants which resulted
in a reversal of grant income at year-end of $203,000
and the subsequent increase of grants in advance
liabilities on the balance sheet by the same amount.
This change in treatment created the overall deficit
position for the year but was not an actual cash loss.
Key variances to note:
• In 2015 the State Government withdrew $95,000
worth of funding which resulted in less overall
government grant income.
• The reduction in client fees was a result of the
transition out of the CSS service and not core
operations (this service had been running at a loss).
• $203,000 of grant income was reversed out to
reflect a change in grant treatments and was an
accounting change rather than operational.
• Increased staff costs were due to redundancies
that occurred and will result in decreased costs for
the next financial year.
• Other operating costs increased due to legal and
consultancy costs incurred as a result of needing
interim CEO support and strategic support for the
Board. These costs will not be repeated.
We are anticipating that the results for the next
financial year will show income improvement as well
as expense reduction to further strengthen financial
sustainability.
Income Statement
for the year ended 30 June 2015
2015
$’000
2014
$’000
Client fees for services
260
301
Government grants
331
418
Private grants and donations
827
1,016
6
6
1,424
1,742
1,012
924
131
169
27
21
464
404
TOTAL EXPENDITURE
1,634
1,518
Surplus/(Deficit)
(210)
224
Revenue
Interest
GROSS REVENUE
Expenditure
Staff costs
Materials for projects
Depreciation
Other operating expenses
24
TAD DISABILITY SERVICES / ANNUAL REPORT / 2014-15
Balance Sheet
as at 30 June 2015
2015
$’000
2014
$’000
Cash and cash equivalents
431
503
Trade and other receivables
102
30
81
69
614
603
Property, plant and equipment
57
62
Total non–current assets
57
62
672
665
42
36
Grants received in advance
203
-
Provisions – employee entitlements
109
89
Total current liabilities
354
124
Provisions – employee entitlements
4
16
Total non–current liabilities
4
16
TOTAL LIABILITIES
358
141
NET ASSETS
314
525
Current assets
Inventory
Total current assets
Non–current assets
TOTAL ASSETS
Current liabilities
Trade and other payables
Non–current liabilities
TAD DISABILITY SERVICES / ANNUAL REPORT / 2014-15
25
Unit 10, 185 Briens Road
Northmead NSW 2152
Telephone:
02 9912 3400
1300 663 243
Facsimile:
02 9890 1912
Email:
[email protected]
Website:www.tadnsw.org.au
ABN 82 002 042 462