KKS Trolak Grouping
Transcription
KKS Trolak Grouping
FELDA GLOBAL VENTURES PLANTATIONS (MALAYSIA) SDN BHD RSPO Membership No: 1-0013-04-000-00 PLANTATION MANAGEMENT UNIT KKS Trolak Grouping Sungkai, Perak, Malaysia INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9299/14-1 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Trolak Grouping: Main Assessment Page 2 of 68 MAIN ASSESSMENT ON RSPO CERTIFICATION PUBLIC SUMMARY REPORT FELDA GLOBAL VENTURES PLANTATIONS (MALAYSIA) SDN BHD (358158-V) RSPO Membership No: 1-0013-04-000-00 PLANTATION MANAGEMENT UNIT KKS Trolak Grouping Sungkai, Perak, Malaysia Certificate No: Issued date: Expiry date: RSPO 929988 20 December 2014 19 December 2019 Assessment Type Main Assessment Annual Surveillance Assessment (ASA-01) Annual Surveillance Assessment (ASA-02) Annual Surveillance Assessment (ASA-03) Annual Surveillance Assessment (ASA-04) Re-Certification Assessment Dates 09 - 12 September 2014 Intertek Certification International Sdn Bhd (formerly known as Moody International Certification (Malaysia) Sdn Bhd) 6-L12-01, Level 12, Tower 2, Menara PGRM No. 6 & 8 Jalan Pudu Ulu, Cheras, 56100 Kuala Lumpur, Malaysia. Tel: +00 (603) 9283 9881 Fax: +00 (603) 9284 8187 Email: [email protected] Website: www.intertek.com INTETEK RSPO Report: Main Assessment: 9 -12 September 2014_Final R1 INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9299/14-1 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Trolak Grouping: Main Assessment Page 3 of 68 TABLE OF CONTENTS Section Content Page No 1.0 SCOPE OF ASSESSMENT 4 1.1 Introduction 4 1.2 Location (address, GPS and map) mill, estates and hectarage 4 1.3 Description of supply base (fruit sources) 5 1.4 Summary of plantings and cycle 5 1.5 Summary of Land Use – Conservation and HCV Areas 6 1.6 Other certifications held and Use of RSPO Trademarks 6 1.7 Organizational information/contact person 6 1.8 Tonnages Verified for Certification 7 1.9 Time Bound Plan for Other Plantation Management Units and Requirements for Partial Certification 8 1.10 Abbreviations Used 9 2.0 ASSESSMENT PROCESS 10 2.1 Assessment Methodology, Plan & Site Visits 10 2.2 Date of next scheduled visit 10 2.3 Qualifications of the Lead Assessor and Assessment Team 10 2.4 Certification Body 10 2.5 Process of Stakeholder consultation 3.0 ASSESSMENT FINDINGS 3.1 Summary of findings 13-45 3.2 Status of Identified Noncompliance and Corrective Actions, Observations and Identified Positive Elements 45-52 3.3 Summary of Feedback Received from Stakeholders and Findings 52-54 4.0 ASSESSMENT CONCLUSION AND RECOMMENDATION 55 4.1 Acknowledgement of Internal Responsibility and Confirmation of Assessment Findings 55 4.2 RSPO Certification Details for PMU 56 Appendix A Qualifications of the Lead Assessor and Assessment Team 57 Appendix B Assessment Plan 58-59 Appendix C Maps of location – Mill, Estates, Conservation and HCV areas 60-64 Appendix D Photographs of Assessment findings at PMU 65-67 Appendix E Time Bound Plan for Other Plantation Management Units 11-12 13 APPENDICES INTETEK RSPO Report: Main Assessment: 9 -12 September 2014_Final R1 68 INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9299/14-1 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Trolak Grouping: Main Assessment 1.0 Page 4 of 68 SCOPE OF ASSESSMENT 1.1 Introduction This Main Assessment was conducted on the Plantation Management Unit (PMU) - KKS Trolak Grouping of Felda Global Ventures Plantations (Malaysia) Sdn Bhd (hereafter abbreviated as FGVPM), from 9 -12 September 2014, to assess if the organization’s operations of the mill and its supply bases were in compliance against the RSPO Principles and Criteria (April 2013), Malaysian National Interpretation (November 2010) and the RSPO Supply Chain Certification Standard (November 2011) for Palm Oil Mill. This assessment also includes a review of the changes made by the PMU to comply with the requirements of the ratified new RSPO Principles and Criteria (effective 25 April 2013). It was found that the PMU is aware of the new RSPO Principles and Criteria and the transition period for compliance but has not yet make the necessary changes required. The plantation management unit (PMU) or management unit is equivalent to a certification unit as defined in the RSPO Certification Systems Document. Each PMU consists of one mill and its supply bases which are made up of estates owned/managed by FGVPM 1.2 Location (address, GPS and map) of palm oil mill and estates KKS Trolak Grouping consists of one (1) palm oil mill, namely Trolak Mill and 5 estates as indicated in Table 1 below, which includes the addresses and GPS locations of the mill and estates. The location maps are provided in Appendix C. All the 5 estates under this PMU grouping are owned by organized smallholders (Scheme Smallholders) under the Felda Settlers’ Scheme. The total number of organized individual smallholders in this PMU is 2,402. The smallholders are under the scheme management of Felda or Felda Teknoplant Sdn Bhd (FTPSB) as indicated in Table 1 below. In this PMU, the smallholders may be categorized as FELDA Smallholders or FTP Smallholders. The FELDA Smallholders are those smallholders who choose to manage their own planted area within the FELDA Settlers’ Scheme. The FTP Smallholders are those smallholders who applied for their planted area to be managed by Felda Technoplant Sdn. Bhd. (FTP). Sampling of the estates has covered both the FELDA and FTP Smallholders as indicated in Table 9 (section 2.1). Table 1: Address of Palm Oil Mill, Estates and GPS Location Name Address GPS Reference Latitude Longitude KKS Trolak (POM) (Capacity: 30 MT/hr) Kilang Sawit Trolak, Pejabat Pos Sungkai, 35600 Sungkai, Perak Darul Ridzuan, Malaysia 1. FELDA/FTP Trolak Utara estate Felda Trolak Utara, 35600 Sungkai, Perak Darul Ridzuan, Malaysia 2. FELDA/FTP Trolak Selatan estate Felda Trolak Selatan,35600 Sungkai, Perak Darul Ridzuan, Malaysia 3. FELDA Trolak Timur estate Felda Trolak Timur, 35700 Trolak, Perak Darul Ridzuan, Malaysia 3°56'21.00"N 101°24'40.00"E 4. FELDA Sg. Klah estate Felda Sg. Klah, 35600 Sungkai, Perak Darul Ridzuan, Malaysia 3°59'11.00"N 101°22'07.00"E 5. FELDA Sg. Behrang estate Felda Sg. Behrang, 35820 Slim River, Perak Darul Ridzuan, Malaysia 3°46'48.00"N 101°27'20.00"E INTETEK RSPO Report: Main Assessment: 9 -12 September 2014_Final R1 101°21'02.82"E 3°56'16.74"N 3°57'10.00"N 3°55'05.00"N 101°21'40.00"E 101°22'50.00"E INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9299/14-1 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Trolak Grouping: Main Assessment Page 5 of 68 1.3 Description of supply base (fruit sources) The supply base, i.e. FFB sources to the POM at KKS Trolak Grouping PMU are from the abovementioned 5 estates which are owned by organized smallholders under the FELDA Scheme. There were other Outside Crop Producers (OCPs) which also supplied FFB to the POM. The FFB from the OCP are considered as non-certified FFB in the overall assessment on Trolak Grouping PMU (see section 1.8, Table 5). Details of the planted hectarage for the FFB supply for Trolak Grouping are as shown in Table 2 below. Table 2: Estate Area Summary Area Summary (ha) – 2014 Estate Certified Area Planted Area FELDA/FTP Trolak Utara estate 2,318.02 1,925.59 FELDA/FTP Trolak Selatan estate 2,946.49 2,424.48 FELDA Trolak Timur estate 2,581.95 2,078.43 FELDA Sg. Klah estate 1,519.67 1,088.83 FELDA Sg. Behrang estate 2,053.50 2,013.53 11,419.63 9,530.86 Total Notes: 1. This Assessment has covered the overall land use for oil palm plantation areas, and the identified Conservation areas including HCV areas (if any) marked out at the estates. 2. The estates sampled for this Assessment have been selected based on their potential risks on social, environmental and biodiversity issues such as their proximity to forest reserves, hill sides, riparian zones and high conservation value areas. 1.4 Summary of plantings and cycle The 5 estates been developed since 1983 onwards, and 4 of the estates are already in the 2 since 2008. The age profile is as shown in Table 3. nd cycle of planting Table 3: Age Profile of Planted Oil Palm (Year: 2014) Year of Planting Cycle of Planting FELDA/FTP Trolak Utara estate 1983 - 1984 2008 - 2010 1 nd 2 FELDA/FTP Trolak Selatan estate 1984 - 1986 2009 - 2011 1 nd 2 FELDA Trolak Timur estate 1983 - 1986 2009 - 2011 1 nd 2 FELDA Sg. Klah estate 1986 -1988 1 Estate Name FELDA Sg. Behrang estate 1984 - 1986 2009 - 2011 Mature OP (ha) – Above 3 years Immature OP (ha) – 3 years & below st 1,925.59 0 2,339.58 84.90 1,717.01 361.42 1,088.83 0 1,591.13 422.40 8,662.14 868.72 st st st st 1 nd 2 Total INTETEK RSPO Report: Main Assessment: 9 -12 September 2014_Final R1 INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9299/14-1 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Trolak Grouping: Main Assessment Page 6 of 68 1.5 Summary of Land Use - Conservation and HCV Areas The summary of Conservation and HCV Areas as identified in KKS Trolak Grouping during this Assessment in 2014 is as shown in Table 4 below: Table 4: Conservation and HCV Areas # Statement of Land Use (Ha) 1 Planted Area (ha) – Oil Palm 2 - Mature - Immature 868.72 comprising buffer zones along small streams, hilly areas, swampy and unplantable areas 79 HCV Area (ha) - 1.6 8,662.14 Conservation Area (ha) - 3 Hectarage Ha comprising buffer zones near forest reserves, water catchments, burial & religious sites 0 Other certifications held and Use of RSPO Trademarks The POM, i.e. KKS Trolak (registered under Felda Palm Industries Sdn Bhd) was certified to ISO 9001:2008, ISO 14001:2004 and OHSAS 18001:2007 since 2007 with valid certifications maintained. The RSPO’s trademarks and logo are not being used by the PMU audited. Instructions for use were provided and acknowledged by the PMU through a signed Memorandum of commitment agreeing to adhere to the latest “RSPO Rules on Communications & Claims”. 1.7 Organizational information / Contact Person Name: Norazam Abdul Hameed Designation: General Manager, Sustainability and Quality Management (PSQM) Department Full Address: Plantation Sustainability and Quality Management (PSQM) Department, Felda Global Ventures Plantations (Malaysia) Sdn Bhd, Tingkat 8, Balai Felda, Jalan Gurney Satu, 54000 Kuala Lumpur, Malaysia. Tel: 03-26005348 ext 5348 or 03-26005349 ext 5349 Fax: 03-26987816 Email: [email protected] Name: Anthonius Sani Designation: Sustainability Manager, Plantation Sustainability and Quality Management (PSQM) Department Full Address: Plantation Sustainability and Quality Management (PSQM) Department, Felda Global Ventures Plantations Malaysia Sdn Bhd, rd 3 Floor, Balai Felda, Jalan Gurney Satu, 54000 Kuala Lumpur, Malaysia. Tel: 03-26005348 ext 5348 or 03-26005349 ext 5349 Fax: 03-26987816 Email: [email protected] INTETEK RSPO Report: Main Assessment: 9 -12 September 2014_Final R1 INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9299/14-1 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Trolak Grouping: Main Assessment Page 7 of 68 1.8 Tonnages Verified for Certification The breakdown of all the suppliers and their tonnages of FFB supplied to the POM at KKS Trolak Grouping based on the reporting period for Jan – Dec 2013 are as follows: Table 5: Tonnages Verified for Certification (Jan - Dec 2013) # Estate /Supplier FFB Received (MT) Main Receiving Mill Certified By 1 FELDA Trolak Utara estate 37,551.28 KKS Trolak (POM) Intertek 2 FELDA Trolak Selatan estate 43,627.61 KKS Trolak (POM) Intertek 3 FELDA Trolak Timur estate 19,112.18 KKS Trolak (POM) Intertek 4 FELDA Sg. Klah estate 11,968.70 KKS Trolak (POM) Intertek 5 FELDA Sg. Behrang estate 1,097.60 KKS Trolak (POM) Intertek 2,787.36 KKS Besout Uncertified Sub-total Certifiable 113,357.37 Other Felda estates 6 FGVPM Besout 7 (uncertified) External / Outside Crop 7 Individual Dealers (5 nos-uncertified) 41,454.54 Various Uncertified 8 Individual Outgrowers (15 nos-uncertified) 11,930.39 Various Uncertified 169,530.66 Grand total Total annual volumes / tonnages of FFB supplied from the supply base to KKS Trolak Grouping POM during the previous period, current assessment period and projected period are as follows: Table 6: Comparison of Processed Tonnages Estate / Supplier KKS Trolak grouping (certifiable) Other FELDA estates (uncertified) External / OCP (uncertified) Total FFB Processed in Jan – Dec 2013 - Actual FFB Processed in Jan – Dec 2014 -Actual + Projected FFB Processed for Jan – Dec 2015 Projected MT % MT % MT % 113,357.37 66.9 115,500 70 112,000 70 2,787.36 1.6 0 0 0 0 53,385.93 31.5 49,500 30 48,000 30 169,530.66 100 165,000 100 160,000 100 INTETEK RSPO Report: Main Assessment: 9 -12 September 2014_Final R1 INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9299/14-1 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Trolak Grouping: Main Assessment Page 8 of 68 Table 7: Comparison of Overall Tonnages (Certified + Uncertified) POM Total FFB Processed (MT) – certified + uncertified FY Jan – Dec 2013 - Actual FY Jan – Dec 2014 - Actual + Projected FY Jan – Dec 2015 - Projected 169,530.66 165,000 160,000 Total CPO Production (MT) – certified + uncertified 34,499.49 OER: 20.35% 34,320 OER: 20.80% 33,280 OER: 20.80% Total PK Production (MT) - certified + uncertified 10,544.81 KER: 6.22% 9,735 KER: 5.90% 9,440 KER: 5.90% SCCS Model for POM MB MB MB The annual certifiable tonnages of CPO and PK production as based upon the above data are derived and verified as follows: Table 8: Comparison of Certified Tonnages Only FY Jan – Dec 2013 - Actual FY Jan – Dec 2014 - Actual + Projected FY Jan – Dec 2015 - Projected Total certifiable FFB Processed (MT) 113,357.37 115,500 112,000 Total certifiable CPO Production (MT) 23,068.22 24,024 23,296 Total certifiable PK Production (MT) 7,050.83 6,815 6,608 MB MB MB POM SCCS Model for POM Note: Currently, the POM has established and maintained procedures for the book keeping and monitoring requirements for the CPO at the mill and was verified to be adopting the ‘Mass Balance – MB’ model in accordance with the RSPO Supply Chain Certification Standard (SCCS) requirements. Verified activities and checked items for the SCCS of the POM are reported in section 3.1.1. 1.9 Time Bound Plan for Other Plantation Management Units and Requirements for Partial Certification FGVPM Group operates 70 palm oil mills and 416 oil palm estates and schemes throughout Malaysia. The organization is a member of RSPO since 2004 and has been taking an active role in the RSPO certification. Currently, a significant number of its Certification Units is undergoing the RSPO certifying process in accordance with its time bound plan to achieve RSPO certification for all its plantation certification units by 2016. Based on the due diligence conducted on FGVPM there were no significant land conflicts, no replacement of primary forest or any area containing HCVs since Nov 2005, no labour disputes that are not being resolved through an agreed process, no evidence of non-compliance with law in any of the non-certified holdings. FGVPM Group had declared that there was no new planting and new acquisition of plantation lands and the progress of the said activities are ongoing. These have been reviewed and updated in the Time Bound Plan as submitted by FGVPM. Details of the status of the Time Bound Plan as submitted by FGVPM are in Appendix E. INTETEK RSPO Report: Main Assessment: 9 -12 September 2014_Final R1 INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9299/14-1 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Trolak Grouping: Main Assessment 1.10 Page 9 of 68 Abbreviations Used CB Certification Body ISCC International Sustainability & Carbon Certification CHRA Chemical Health & Risk Assessment IUCN International Union for Conservation of Nature CPO Crude Palm Oil KER Kernel Extraction Rate CSDS Chemical Safety Data Sheets LTA Lost Time Accidents CSPO Certified Sustainable Palm Oil MSDS Material Safety Data Sheets CSPK Certified Sustainable Palm Kernel MTCS Malaysia Timber Certification Scheme EFB Empty Fruit Bunch NCR Non-Conformance Report EHS Environmental Health & Safety NGO Non-Government Organization EIA Environmental Impact Assessment OER Oil Extraction Rate ETP Effluent Treatment Plant OHS Occupational Health & Safety FASSB Felda Agricultural Service Sdn Bhd PEFC Programme for the Endorsement of Forest Certification FELDA Federal Land Development Authority PK Palm Kernel FFB Fresh Fruit Bunch PMU Plantation Management Unit FGVPM Felda Global Ventures Plantations (Malaysia) Sdn Bhd POM Palm Oil Mill FTPSB Felda Technoplant Sdn Bhd POME Palm Oil Mill Effluent GAP Good Agriculture Practice PPE Personal Protective Equipment HCV High Conservation Values SCCS Supply Chain Certification Standard Intertek Intertek Certification International Sdn Bhd SOP Standard Operating Procedure IPM Integrated Pest Management INTETEK RSPO Report: Main Assessment: 9 -12 September 2014_Final R1 INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9299/14-1 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Trolak Grouping: Main Assessment 2.0 ASSESSMENT PROCESS 2.1 Assessment Methodology, Plan and Site Visits Page 10 of 68 Since 17 July 2014, Intertek has initiated public communications and notifications and invited the relevant stakeholders before the assessment to provide feedback and comments on their concern (if any) on KKS Trolak Grouping regarding the environmental, biodiversity, community development and other relevant issues. From 9-12 September 2014, the Assessment team of Intertek conducted the Main Assessment in which in which 3 out of the 5 estates of KKS Trolak Grouping, namely FELDA/FTP Trolak Utara, FELDA/FTP Trolak Selatan and FELDA Trolak Timur estates as well as the Trolak Palm Oil Mill were assessed for compliance against the RSPO requirements. The number of estates sampled was based on a minimum sample of 0.8√y where y is the number of management sub-units and the selection was made based on their potential risks on social, environmental and biodiversity issues such as their proximity to forest reserves, hill sides, riparian zones and high conservation value areas. Since the PMU consists of FELDA Smallholders and FTP managed Smallholders, a second level of sampling of smallholders was carried out for assessment as shown in the Table 9 below in addition to the first level of sampling for the estates. The assessment carried out included a combination of field inspections and interviews of the sampled FELDA and FTP Smallholders. Table 9: Sampling Plan of Estates and Smallholders st 1 Level of FELDA/FTP FELDA/FTP FELDA Trolak FELDA Sg. Klah FELDA Sg. sampling of Trolak Utara Trolak Selatan Timur Behrang estates Sample size √ √ √ nd 2 Level of No. of No. of No. of No. of No. of No. of No. of No. of No. of No. of sampling of FTPS FS FTPS FS FTPS FS FTPS FS FTPS FS estates 227 253 240 362 0 475 0 369 0 476 Sample size 12 13 13 15 0 18 Legend: FTPS = FTP Smallholders (managed by FTP) FS = FELDA Smallholders (smallholders managing their own plots within the FELDA Settlers’ Scheme) Note: Total no. of Smallholders in the PMU is 2,402. During the on-site assessment, relevant documents and records, including Standard Operating Procedures (SOP), management plans, hectarage development, FFB, CPO and PK production, oil palm age profile, operational controls and measures, operational data and records, training records, etc. were reviewed and verified for compliance. The Assessment team using the process approach auditing technique covered the palm oil mill and estate operations, agricultural practices, pest management, pesticide and fertilizer application, occupational health and safety, social accountability, environment and other requirements. Stakeholders’ interviews were conducted during the assessment and feedback obtained as part of information and evidence gathering. (See section 2.5 Process of stakeholder consultation). KKS Trolak Grouping POM was also assessed against the requirements for the Mass Balance Module as specified in RSPO Supply Chain Certification Standard for CPO mill. This part of the assessment covered the verification of implementation of documented procedures and availability of records to demonstrate compliance against all the elements for Segregation requirements. These include documented procedure, purchasing and goods in, record keeping, sales and goods out, processing, monitoring and traceability of the CSPO and CSPK quantities, training for staff and claims. After completion of the on-site field assessment, Intertek also performed the evaluation of conformity against the RSPO Certification System requirements for CB. The assessment report, findings and associated documents were evaluated through an independent review by the Intertek Internal Technical Reviewer/Panel which was subsequently validated by an External Peer Reviewer prior to the certification decision and approval of this report/certification by Intertek. The details of the Assessment Plan (actual on-site) are provided in Appendix B. INTETEK RSPO Report: Main Assessment: 9 -12 September 2014_Final R1 INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9299/14-1 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Trolak Grouping: Main Assessment 2.2 Page 11 of 68 Date of next scheduled visit The next scheduled visit will be the Surveillance Assessment which will be carried out within a 12-month period after the certification decision and approval of this report/certification. 2.3 Qualifications of the Lead Assessor and Assessment Team Competency details of the Lead Assessor and Assessment Team are given in Appendix A. 2.4 Certification Body Intertek Certification International Sdn Bhd [formerly known as Moody International Certification (Malaysia) Sdn Bhd] is part of the Intertek Group, which is a worldwide technical services organization dedicated to reducing clients' risks by providing technical inspection services, management system certification in quality, environmental, occupational safety & health and product certification, RSPO SCC, ISCC, Marine Sustainability Chain-of-Custody, MTCS and PEFC Chain-of Custody certification in applicable industry sectors including the agricultural and forestry sectors. Intertek operates globally providing clients with a wide-ranging technical inspection expertise and access to thousands of skilled specialists worldwide. Intertek Group’s certification business is ranked in the top 10 worldwide, and is available globally offering certification across a wide range of industries. 2.5 Process of stakeholder consultation Stakeholder consultations began with notification of the upcoming assessment through the websites of RSPO, PGVPM and Intertek. E-mails, facsimiles and letters of the same were sent to applicable stakeholders including government agencies, NGOs and local communities. Telephone enquiries were made prior to the actual assessment and stakeholder’s response and feedback received were followed up accordingly. During the assessment, stakeholders were interviewed and their feedbacks were recorded. Among the stakeholders consulted were workers, trade union leaders, women representatives; local community leaders, representatives of government departments / agencies and NGOs; external FFB suppliers, fertilizer suppliers and contractors. Details on stakeholders’ feedback, PMU response and Intertek verification / comments are provided in section 3.3. Among the list of key stakeholders consulted was the following: Government Agencies (by emails) 1. Department of Environment 2. Department of Forestry Peninsular Malaysia 3. Department of Immigration 4. Department of Irrigation & Drainage 5. Department of Labour 6. Department of Lands And Mines 7. Department of Occupational Safety & Health 8. Department of Orang Asli Affairs 9. Department of Wildlife & National Parks 10. Department of Environment (Johor) 11. Department of Forestry (Pahang) 12. Department of Immigration (Pahang) 13. Department of Irrigation & Drainage (Pahang) 14. Department of Labour (Pahang) 15. Department of Occupational Safety & Health (Pahang) 16. Department of Wildlife & National Parks (Pahang) 17. Land and Mines Office (Pahang) 18. Pejabat Buruh (Pahang) 19. Pertubuhan Keselamatan Sosial (SOCSO) Statutory Bodies (by emails) 20. Malaysian Palm Oil Board (MPOB) - Central Region 21. Malaysian Palm Oil Board (MPOB) - Eastern Region 22. Malaysian Palm Oil Board (MPOB) - Northern Region 23. Malaysian Palm Oil Board (MPOB) - Sabah Region 24. Malaysian Palm Oil Board (MPOB) - Sarawak Region 25. Malaysian Palm Oil Board (MPOB) - Southern Region 26. Malaysia Palm Oil Association (MPOA) 27. Malaysia Palm Oil Association Kuala Lumpur (MPOA) 28. Malaysia Palm Oil Association Sabah (MPOA) NGOs (by emails) 29. All Women’s Action Society (AWAM) 30. BCSDM - Business Council for Sustainable Development in Malaysia 31. Borneo Child Aid Society (Humana) 32. Borneo Resources Institute Malaysia (BRIMAS) 58. Malaysian Nature Society Sabah 59. Malaysian Nature Society Terengganu 60. Malaysian Plant Protection Society (MAPPS) 61. Mountaineering and Outdoor Pursuits Association of Negeri INTETEK RSPO Report: Main Assessment: 9 -12 September 2014_Final R1 INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9299/14-1 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Trolak Grouping: Main Assessment 33. Borneo Rhino Alliance (BORA) 34. Center for Orang Asli Concerns COAC 35. Centre for Environment, Technology and Development, Malaysia - CETDEM 36. Consumers Association Of Penang - CAP 37. EcoKnights 38. Environmental Management and Research Association of Malaysia (ENSEARCH) 39. Environmental Protection Society Malaysia (EPSM) 40. Friends of the Earth, Malaysia 41. Future in Our Hands Society, Malaysia 42. Global Environment Centre 43. Institute of Foresters, Malaysia (IRIM) 44. JUST - International Movement for a Just World 45. Malaysian CropLife & Public Health Association (MCPA) 46. Malaysian Environmental NGOs - MENGO 47. Malaysian National Animal Welfare Foundation MNAWF 48. Malaysian Nature Society (MNS) Kuala Lumpur 49. Malaysian Nature Society Johor 50. Malaysian Nature Society Kedah 51. Malaysian Nature Society Kelantan 52. Malaysian Nature Society Kuching 53. Malaysian Nature Society Melaka/Negeri Sembilan 54. Malaysian Nature Society Miri 55. Malaysian Nature Society Pahang 56. Malaysian Nature Society Perak 57. Malaysian Nature Society Pulau Pinang Local community (On-site interviews) Gender representatives Workers representatives Page 12 of 68 Sembilan 62. National Council of Welfare & Social Development Malaysia – NCWSDM 63. National Union of Plantation Workers (NUPW) 64. Partners of Community Organisations (PACOS) 65. Penang Institute previously known as Socio-Economic & Environmental Research Institute (SERI) 66. Pesticide Action Network Asia and the Pacific (PAN AP) 67. Proforest - South East Asia Regional Office 68. R.E.A.C.H. - Regional Environmental Awareness Cameron Highlands 69. Sabah Wetlands Conservation Society (SWCS) 70. SEPA - Sabah Environmental Protection Association 71. SUARAM - Suara Rakyat Malaysia 72. SUHAKAM - National Human Rights Society - Persatuan Kebangsaan Hak Asasi Manusia 73. Sustainable Development Network Malaysia (SUSDEN) 74. Tenaganita Sdn Bhd 75. The Malaysian Forum of Environmental Journalist (MFEJ) 76. TRAFFIC - the wildlife trade monitoring network 77. Transparency International - Malaysian Chapter 78. Treat Every Environment Special Sdn Bhd. (TrEES) 79. UNION – AMESU 80. United Nations Development Programme - UNDP Malaysia 81. Water Watch Penang (WWP) 82. Wetlands International (Malaysia) 83. Wild Asia Sdn Bhd 84. World Wide Fund for Nature (WWF) Malaysia 85. World Wide Fund of Nature (WWF) Sabah Suppliers / Contractors Village Heads / Representatives INTETEK RSPO Report: Main Assessment: 9 -12 September 2014_Final R1 INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9299/14-1 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Trolak Grouping: Main Assessment 3.0 ASSESSMENT FINDINGS 3.1 Summary of findings Page 13 of 68 Principle 1: Commitment to transparency Criterion 1.1 Growers and millers provide adequate information to relevant stakeholders on environmental, social and legal issues relevant to RSPO Criteria, in appropriate languages and forms to allow for effective participation in decision making. Indicators Findings and Objective Evidence Compliance 1.1.1 There shall be evidence that growers and millers provide adequate information on (environmental, social and/or legal) issues relevant to RSPO Criteria to relevant stakeholders for effective participation in decision making. The PMU has established and implemented a documented procedure ML-1A/L2-PR3 (0) dated Mar 2012 for providing adequate information on environmental, social and legal issues relevant to RSPO Criteria to relevant stakeholders for effective participation in decision making. The procedure includes handling responses and requests from stakeholders. This was evident from following records: Visits, inspections and correspondence with stakeholders such as DOSH (JKKP), DOE (JAS), BOMBA, MPOB and Energy Commission (“Suruhanjaya Tenaga”) and requests for information and documents by external contractors. Date of public notification of the main assessment of the PMU was made on 17 Jul 2014. No request for information from stakeholders for this PMU. Complied The PMU maintained an updated list (ML-1A/L4-F31 (0)) of internal stakeholders, external stakeholders, government departments/ agencies, consultants, contractors, suppliers, transporters. A Stakeholders’ Consultation with external stakeholders for the PMU was carried out in June 2014. Public notification was made by the PMU to the stakeholders at least one month prior to the stakeholders’ consultation. Survey questionnaire from this stakeholders’ consultation were properly filed and summary of positive and negative feedback compiled in the Stakeholders’ Booklet 2014. There was no negative comment from the stakeholders consultation conducted. The POM and estates had also conducted Stakeholders’ Consultation with their internal stakeholders. Summary of the stakeholders’ feedback compiled from the completed survey questionnaire and action plans identified for implementation. The smallholders in the FELDA Settlers’ Scheme have agreements with FELDA. Up-to-date records of debts and repayments, charges and fees for smallholders. Evidence of training in IPM and safe use of agrochemicals for smallholders. Following documents provided for smallholders: Complied Major Compliance 1.1.2 Records of requests for information and responses shall be maintained. Major / Minor - TBF • Health and safety plan. • Plans and impact assessments relating to environmental and social impacts • Pollution prevention plans. • Details of complaints and grievances • Negotiation procedures. • Procedure for calculating prices, and for grading, FFB INTETEK RSPO Report: Main Assessment: 9 -12 September 2014_Final R1 INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9299/14-1 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Trolak Grouping: Main Assessment Page 14 of 68 • Continuous improvement plan Meetings between POM, FTP and Felda Scheme smallholders’ representatives on OER, grading and quality of FFB, pricing and value. Criterion 1.2 Management documents are publicly available, except where this is prevented by commercial confidentiality or where disclosure of information would result in negative environmental or social outcomes. Indicators Findings and Objective Evidence Compliance 1.2.1 Publicly available documents shall include, but are not necessarily limited to: The organization’s policies declared that upon request, the following types of mandatory documents are available to the public: Complied Major Compliance • Land titles/user rights (Criterion 2.2); • land titles/user rights, • occupational health and safety plan, • plans and impact assessments relating to environment and social impacts, • pollution prevention plans, • details of complaints & grievances, • negotiation procedures • continuous improvement plan • Public summary of certification assessment report. These publicly available documents include key indicators of performance like waste management and disposal plans for the mill and estates. Continual Improvement Action Plans include targets for waste reduction and pollution prevention. Copies of all land titles were available and have been maintained at the POM and Estates. HQ kept the original copies. The land titles were verified to be in order during assessment at the Trolak Utara, Selatan and Timur estates. FELDA/FTP have put in place the mechanism for the smallholders to comply with the following: • legal ownership of the land, • social and environmental requirements, • organizational and social activities, • documented management plans • Occupational health and safety plans (Criterion 4.7); Occupational Safety and Health Plan 2014 was documented and implemented. Policy and HIRADC documented for both mill and estates. OSH Plan include the establishment and implementation of CHRA Medical surveillance, First Aid training, PPE training and Fire Drill training. The POM was certified to OSHAS 18001 with Emergency Response Plans in place. Safety Committee meetings held twice a year and briefings done during daily Muster stations. Complied • Plans and impact assessments relating to environmental and social impacts Environmental aspect and impact assessment conducted for the POM and estates and its action plan documented and implemented. Social Impact Assessment carried out. Positive and negative impacts and action plans were documented and implemented. Complied Procedure Guidelines ML-1A/L3-GPS (0) for identification of HCV. HCV Identification Survey conducted on the PMU estates by Jabatan PSQM of FGVPM with report dated 6 Aug 2014. Complied (Criteria 5.1, 6.1, 7.1 and 7.8); • HCV documentation (Criteria 5.2 and 7.3); INTETEK RSPO Report: Main Assessment: 9 -12 September 2014_Final R1 INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9299/14-1 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Trolak Grouping: Main Assessment Page 15 of 68 No significant HCV area found in the PMU, apart from the boundary of Trolak Utara estate bordering with Bukit Slim Forest Reserve on the north western side. Conservation and buffer areas made at the streams/rivers Sungai Trolak and Sungai Gentong which passes through the Trolak Timur and Trolak Selatan estates respectively. Management and Action Plans were documented for HCV / Conservation areas at the estates with specific actions to be taken by the Estate Manager / Assistant Manager. • Pollution prevention and reduction plans (Criterion 5.6); Documented pollution prevention and reduction plans include measures for pollution control such as smoke emissions, POME / effluent discharge, pesticides reduction, disposal of Scheduled wastes (used chemicals, filters, spent lubricant and hydraulic oils) and domestic wastes disposal, reuse and recycling of inorganic materials such as scrap paper, plastic and scrap iron. Complied • Details of complaints and grievances (Criterion 6.3); The PMU has established and implemented a documented procedure i.e. Manual Lestari [ML-1A/L2-PR4 (0)] dated Mar 2012 for complaints and grievances. As at to date, the PMU has not received any complaints from external stakeholders. A Complaint Book (“Buku Aduan”) has been maintained in the POM and estates with entries recorded and appropriate action taken. Complied • Negotiation procedures (Criterion 6.4); The PMU has established a documented negotiation procedure ML-1A/L2-PR1 (0) dated Mar 2012. There has been no case of land claims in the PMU. Complied • Continual improvement plans (Criterion 8.1); The PMU has identified, documented and implemented Continuous Improvement Plans over the period 2013 to 2015 (ML-1A/L2-PR11 (0), dated Mar 2012). Complied • Public summary of certification assessment report; Public summary of certification assessment reports are available from the company upon request. Complied • Human Rights Policy (Criterion 6.13). The Human Rights Policy has been documented and signed by the President and CEO of Felda Global Ventures on 01/06/2014 and communicated to all levels of the workforce and operations. Copies of the policy found to be displayed at prominent locations in the POM and estates. Complied Criterion 1.3 Growers and millers commit to ethical conduct in all business operations and transactions. Indicators Findings and Objective Evidence Compliance 1.3.1 There shall be a written policy committing to a code of ethical conduct and integrity in all operations and transactions, which shall be documented and communicated to all levels of the workforce and operations. The Policy of commitment to a Code of Ethical Conduct and Integrity has been documented and signed by the President and CEO of Felda Global Ventures dated 1 June 2014 and communicated to all levels of the workforce and operations. Copies of the policy found to be displayed at prominent locations in the POM and estates. A booklet containing details of Service Terms and Conditions and Code of Ethical Conduct and Integrity for Employees of Felda Group of Companies is also available. Complied Major / Minor (TBF) Principle 2: Compliance with applicable laws and regulations Criterion 2.1 INTETEK RSPO Report: Main Assessment: 9 -12 September 2014_Final R1 INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9299/14-1 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Trolak Grouping: Main Assessment Page 16 of 68 There is compliance with all applicable local, national and ratified international laws and regulations. Indicators 2.1.1 Evidence of compliance with relevant legal requirements shall be available. Major Compliance 2.1.2 A documented system, which includes written Findings and Objective Evidence Compliance A Register of Legal and Other Requirements covering the applicable local and international laws and regulations had been compiled at the POM and estates under the PMU grouping. A Compliance Checklist is used by the mill and estates for verification of compliance with legal requirements. The relevant laws and legislations identified and listed cover safety and health, environment, pollution management, chemical handling, usage & storage, schedule waste management, labour laws, Unions, EPF, SOCSO, Housing and Amenities. There were no cases of any violation or actions imposed by relevant authorities. Statutory returns to relevant authorities were filed and noted to be in order. Based on the site observations, interviews and records checking at the POM and estates, there were evidences of compliance with the relevant laws, regulations, local and international laws. Licenses and permits (License for Foreign Workers Employment, Workers Wages Deduction Permit, License for Controlled Items – Diesel and Fertilizer, MPOB license, DOSH Certificate, DOE license, BOMBA Fire Certificate, Energy Commission License, etc.) were monitored for their expiry dates and found to be renewed and valid. Legal documents (work permits, passports) of foreign workers (Indonesian, Bangladesh). Insurance for foreign workers in estates under AXA Insurance. No foreign workers in POM. Environmental Quality Act 1974 and Environmental Quality (Scheduled Wastes) Regulations 2005: Scheduled wastes such as hydraulic and used motor oils, rags, empty chemical and lubricants containers collected at six monthly intervals by DOE licensed contractor, Alivirgo Sdn Bhd. Weight and Measures Act 1972, Regulations 16, 28A, 45): The two weighbridges were duly calibrated. Factory and Machinery Act 1967, Regulations 1970: Steam engineers (Grade 1 and 2), boilermen and electricians were noted to be with valid certificates from relevant authorities (DOSH and Energy Commission). Valid certificates of fitness for boilers, sterilizers, air receivers, thermal deaerator, steam separator, vacuum oil dryer, etc. issued by DOSH. Valid license for diesel generators issued by Energy Commission (“Suruhanjaya Tenaga”). Valid licenses for authorized gas tester (ACT), authorized entrant and standby by person for confined space activities in POM. Occupational Health and Safety Act 1994: Safety and health meetings conducted at quarterly intervals. Noise Monitoring Report is available. The POM has been certified by SIRIM for its Quality, Environment and Safety & Health Management Systems. FELDA and FTP have informed the smallholders concerning the relevant legal requirements and monitored their activities for continuing compliance with the relevant legal requirements. Complied The PMU has established and implemented a documented Complied INTETEK RSPO Report: Main Assessment: 9 -12 September 2014_Final R1 INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9299/14-1 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Trolak Grouping: Main Assessment information on legal requirements, shall be maintained. Minor Compliance 2.1.3 A mechanism for ensuring compliance shall be implemented. Minor Compliance 2.1.4 A system for tracking any changes in the law shall be implemented. Minor Compliance Page 17 of 68 procedure ML-1A/L2-PR2 (0) dated Mar 2012 for identifying, determining, reviewing and updating applicable legal and other requirements. It included the listing of laws and regulations that were applicable and was annually reviewed for any changes. The procedure includes a monitoring mechanism of a regular check and evaluation for compliance against the applicable laws in the Legal Register. POM and estates have carried out the evaluation for ensuring compliance by completion of the Compliance Checklist dated 11 and 12 August 2014 respectively. Complied Tracking of changes in the relevant laws are communicated and received from HQ. Monitoring of changes to the applicable laws and regulations carried out through periodical review in accordance with the documented procedure ML-1A/L2-PR2 (0) dated Mar 2012. Latest update of laws and regulations in the Legal Register carried out on 28 August 2014. Complied Criterion 2.2 The right to use the land is demonstrated, and is not legitimately contested by local people who can demonstrate that they have legal, customary or user rights. Indicators Findings and Objective Evidence Compliance 2.2.1 Documents showing legal ownership or lease, history of land tenure and the actual legal use of the land shall be available. Copies of the land titles of the mill and estates were maintained and found to be in proper order. Records are available to show that the land lease comply with legal requirements and does not infringe on any legal rights that require free, prior and informed consent (FPIC). The original copies are maintained by the Corporate Head office. The legal use of the land confirmed to be for cultivation of oil palm and agricultural use. FELDA and FTP have provided evidence of legal ownership of the designated plots of smallholders land. Complied There has been no change to the stated land titles and designated use for cultivation of oil palm and agricultural use. Legal boundary markers were sighted and maintained along the perimeters of estate lands which were mapped with a 1-meter differential Global Positioning System (GPS). Land survey maps with boundaries of each settler marked on the map. Locations of boundary stones / markers were identified and found to be within the boundary parameters of the estates. Complied 2.2.3 Where there are or have been disputes, additional proof of legal acquisition of title and evidence that fair compensation has been made to previous owners and occupants shall be available, and that these have been accepted with free, prior and informed consent (FPIC). Major / Minor (TBF) There has been no dispute on the land rights in the PMU. As such, the process of fair compensation and FPIC is currently not applied. Complied 2.2.4 There shall be an absence of significant land conflict, unless There is a documented procedure ML-1A/L2-PR 12 (0) dated Mar 2012 for handling and response to land disputes and Complied Major Compliance 2.2.2 Legal boundaries shall be clearly demarcated and visibly maintained. Major Compliance INTETEK RSPO Report: Main Assessment: 9 -12 September 2014_Final R1 INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9299/14-1 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Trolak Grouping: Main Assessment Page 18 of 68 requirements for acceptable conflict resolution processes (see Criteria 6.3 and 6.4) are implemented and accepted by the parties involved. Major / Minor (TBF) customary rights. Procedure ML-1A/L2-PR 13 (0) dated Mar 2012 documented for calculation and distribution of compensation. Procedure ML-1A/L2-PR 1 (0) dated Mar 2012 documented for negotiation. 2.2.5 For any conflict or dispute over the land, the extent of the disputed area shall be mapped out in a participatory way with involvement of affected parties (including neighbouring communities where applicable). There were no land disputes in the PMU. Hence the process of participatory mapping is not applicable for verification of implementation. Complied It is verified that there has been no case or incidence of land conflict or any instigation of violence with regards to the palm oil operations at the PMU. Complied Major / Minor (TBF) 2.2.6 To avoid escalation of conflict, there shall be no evidence that palm oil operations have instigated violence in maintaining peace and order in their current and planned operations. Major / Minor (TBF) Criterion 2.3 Use of the land for oil palm does not diminish the legal, customary or user rights of other users without their free, prior and informed consent. Indicators Findings and Objective Evidence Compliance 2.3.1 Maps of an appropriate scale showing the extent of recognised legal, customary or user rights (Criteria 2.2, 7.5 and 7.6) shall be developed through participatory mapping involving affected parties (including neighbouring communities where applicable, and relevant authorities). Land title for POM land and smallholders verified to be in order. The lands are not encumbered by any customary lands or user rights and therefore the process of participatory mapping is not required. Complied The smallholders’ lands are for oil palm cultivation or agriculture use. Records are available to show that the land lease comply with legal requirements and does not infringe on any legal rights that require free, prior and informed consent (FPIC). Complied Major Compliance 2.3.2 Copies of negotiated agreements detailing the process of free, prior and informed consent (FPIC) (Criteria 2.2, 7.5 and 7.6) shall be available and shall include: a) Evidence that a plan has been developed through consultation and discussion with all affected groups in the communities, and that information has been provided to all affected groups, including information on the steps that shall be taken to involve them in decision making; b) Evidence that the company has respected communities’ decisions to give or withhold their consent to the operation at the time that this decision was taken; c) Evidence that the legal, economic, environmental and social implications for permitting operations on their land have INTETEK RSPO Report: Main Assessment: 9 -12 September 2014_Final R1 INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9299/14-1 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Trolak Grouping: Main Assessment Page 19 of 68 been understood and accepted by affected communities, including the implications for the legal status of their land at the expiry of the company’s title, concession or lease on the land. Minor Compliance 2.3.3 All relevant information shall be available in appropriate forms and languages, including assessments of impacts, proposed benefit sharing, and legal arrangements. No cases of land claims in this PMU. As such this process is not applicable for verification. Not applicable This process is not applicable for verification. Not applicable Major / Minor (TBF) 2.3.4 Evidence shall be available to show that communities are represented through institutions or representatives of their own choosing, including legal counsel. Major / Minor (TBF) Principle 3: Commitment to long-term Economic & Financial Viability Criterion 3.1 There is an implemented management plan that aims to achieve long-term economic and financial viability. Indicators Findings and Objective Evidence 3.1.1 A business or management plan (minimum three years) shall be documented that includes, where appropriate, a business case for scheme smallholders. Palm Oil Mill has documented a 3 years (2015 to 2017) Management Plan with details of budget and costs of operation that include the following: (1) Mill extraction rates = OER and KER trends; (2) Cost of Production = Cost/MT CPO trends; (3) Forecast prices; (4) Financial indicators = Cost of labour & services, cost of supplies and equipment, depreciation costs, salary costs, management costs, cost of materials, etc.). The estates have documented a 3 years (2015 to 2017) Management Plan with details of budget and costs of operation that include the following: (1) Replanting program (planting materials DxP seedling and cloned seedling) (2) Crop projection = FFB yield/ha trends; (3) Cost of Production = Cost/MT FFB trends; (4) Forecast prices; (5) Financial indicators = Cost of labour, cost of facilities, cost of materials, etc.). Crop and operation budget cover weeding, manuring, harvesting, collection and transporting, pruning, drains and roads. The budgets also include provisions for sustainability efforts and improvement programmes (environmental aspects on road maintenance, domestic waste collection, maintenance of buffer zones). Mill and FELDA FTP Managers have monitored the operational performance against Key Performance Indications and targets Major Compliance INTETEK RSPO Report: Main Assessment: 9 -12 September 2014_Final R1 Compliance INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9299/14-1 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Trolak Grouping: Main Assessment (costs, FFB yields, quality, productivity, pesticides usage, fertilizers usage, etc). Records of monitoring of costs against budget to achieve specified targets were verified to be available. Performances are discussed in the monthly meetings held at the PMU and issues and actions needed are recorded for follow up in the next monthly meeting. The records of these meetings were available and verified during the audit. Monthly, quarterly, half-yearly and yearly reports are submitted to the GM of Zone/Wilayah. However, the minimum 3-year Business / Management Plan at the Trolak Selatan and Utara estates was not available for the estates which have not taken up the FTP services by the Felda Settlers. Thus a nonconformance was issued. 3.1.2 An annual replanting programme projected for a minimum of five years (but longer where necessary to reflect the management of fragile soils, see Criterion 4.3), with yearly review, shall be available. Minor Compliance The Trolak Utara, Selatan, Timur and Sg Behrang estates had completed their respective replanting program since 2011 i.e. for nd the 2 cycle. nd Replanting Program for Sg. Klah estate (2 cycle) is planned for 2015 onwards. The replanting program was verified to be planned, reviewed with on-going monitoring carried out for both mature and immature palms. Page 20 of 68 NC: AL-01, Major Complied Principle 4: Use of appropriate best practices by growers and millers Criteria 4.1 Operating procedures are appropriately documented, consistently implemented and monitored. Indicators Findings and Objective Evidence Compliance 4.1.1 Standard Operating Procedures (SOPs) for estates and mills shall be documented. POM has the following SOPs: 1. Palm Oil Mill Operation Manual (08/04/2010 and amendments) covering every station from the security gate for reception of FFB until the delivery of processed oil and POME management. 2. Laboratory Operation Manual (28/04/2011 and amendments). 3. Quality, Environmental and Occupational Health & Safety Manual and Procedures of Palm Oil Mill (24/02/210 and amendments). The SOP for pollution prevention includes measuring and monitoring mill effluents and waste disposal / recycling. 4. Procedure for Safe Work and Management of Safety and Health for Workers (14/07/2010 and amendments). The SOP for safe working practices in the POM includes hazards identification, risk assessment and control measures. The hazards include noise, chemicals, heat, fire, fuel spillage, working at heights, working in enclosed space, hot work, lightning, electrocution, machinery, etc. Control measures include the use of PPE, fire drill training, first aid training, etc.) and “permit to work system” for the mill. Records of ‘Permit to Work’ including gas entry and stand-by permits issued by NIOSH to the competent personnel at the POM was verified to be maintained and found in order. 5. Supply Chain Procedure Doc No. FGVPM-RSPO SCCS Issue 1.0 Rev 2.0 (Effective 1 Dec 2012) SOP for Mill RSPO Supply Chain Certification System using the Mass Balance (MB) module. The estates have the following SOPs: 1. Sustainable Oil Palm Estate Operation Manual issued by Complied. Major Compliance INTETEK RSPO Report: Main Assessment: 9 -12 September 2014_Final R1 INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9299/14-1 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Trolak Grouping: Main Assessment Page 21 of 68 FELDA Agricultural Services Sdn Bhd (FASSB) on 01/06/2012. The manual describes operational procedure of nursery practices, land preparation, planting practices, ground cover maintenance, roads, immature stage, harvesting, collection of bunches, manuring, pesticide application, pests & diseases control. The SOP for pesticides specifies safe working practices and application of pesticides. It includes annual medical surveillance for pesticides operators. 2. SOP for riparian zone management with specified buffer zones. Relevant Key Performance Indicators (KPIs) specified for quality, environment, safety and cost control. 4.1.2 A mechanism to check consistent implementation of procedures shall be in place. Minor Compliance 4.1.3 Records of monitoring and any actions taken shall be maintained and available, as appropriate. Minor Compliance 4.1.4 The mill shall record the origins of all third-party sourced Fresh Fruit Bunches (FFB). The mechanism to check the implementation of SOPs was available. Records had been kept by the staff concerned for each operation to monitor the procedure and progress of work and these records would be checked by the Assistant Manager and the Manager regularly. These records had been verified to indicate satisfactory implementation during the visit. Complied. The records of monitoring and the actions taken had been maintained for more than 12 months on the mill and estates concerned. These records had been verified to be satisfactory. Complied. The mill maintained record on the origins of all third-party sourced Fresh Fruit Bunches (FFB), and it had been verified to be satisfactory. Complied. Major Compliance Criteria 4.2 Practices maintain soil fertility at, or where possible improve soil fertility to, a level that ensures optimal and sustained yield. Indicators Findings and Objective Evidence Compliance 4.2.1 There shall be evidence that good agriculture practices, as contained in Standard Operating Procedures (SOPs), are followed to manage soil fertility to a level that ensures optimal and sustained yield, where possible. GAP for minimization of soil erosion and maintenance of soil fertility is maintained via the frond stacking and fertilizer application as per the recommendation by the Agronomist from FELDA Agricultural Services Sdn. Bhd. These had been verified through the records for fertilizer application and observation during field visit. Complied. Minor Compliance 4.2.2 Records of fertiliser inputs shall be maintained. Minor Compliance 4.2.3 There shall be evidence of periodic tissue and soil sampling to monitor changes in nutrient status. Records of fertilizer application for FELDA / FTP managed Smallholders at Trolak Timur estates were verified to be available and maintained. However, at the Trolak Selatan and Trolak Utara estates, records of fertilizer inputs are not available or maintained at the non-FTP Felda Settlers plots of estate. Thus a nonconformance was issued. NC: AL-02, Minor Complied. Minor Compliance Leaf and soil sampling and analysis had been carried out annually to determine the nutrient levels for fertilizer recommendations that aimed to sustain the long term soil fertility and nutrient efficiency. Records of the sampling and analysis had been verified to be satisfactory. 4.2.4 A nutrient recycling strategy shall be in place, and may include use of Empty Fruit Bunches (EFB), Palm Oil Mill Effluent (POME), and palm POME application was carried out at the Trolak Utara estate which is nearest to the POM. EFB mulching had also been carried out in mature area along the inter-row and around the circle in the immature palms at the estates assessed. Records of Complied. INTETEK RSPO Report: Main Assessment: 9 -12 September 2014_Final R1 INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9299/14-1 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Trolak Grouping: Main Assessment residues after replanting. Minor Compliance Page 22 of 68 monitoring done were verified to be maintained. Criteria 4.3 Practices minimise and control erosion and degradation of soils. Indicators Findings and Objective Evidence Compliance 4.3.1 Maps of any fragile/marginal soils shall be available. Based on the soil maps, there was no fragile/marginal soil on the estates. Soils in the estates are bungor, gambut and colluviums series. Changes in soil nutrient status monitored on an annual basis through foliar and soil sampling and analysis. The Agronomist determines the annual fertilizer recommendations and there is evidence of implementation. Complied. Major Compliance 4.3.2 A management strategy shall be in place for plantings on slopes between 9 and 25 degrees unless specified otherwise by the company’s SOP. Minor Compliance 4.3.3 A road maintenance programme shall be in place. Minor Compliance 4.3.4 Subsidence of peat soils shall be minimised and monitored. A documented water and ground cover management programme shall be in place. Major Compliance 4.3.5 Drainability assessments where necessary will be conducted prior to replanting on peat to determine the long-term viability of the necessary drainage for oil palm growing. Minor Compliance 4.3.6 A management strategy shall be in place for other fragile and problem soils (e.g. podzols and acid sulphate soils). The PMU had generally adhered to the Best Management Practices for erosion control during replanting or any activities involving earth disturbance. Steps taken for erosion control are soil stabilization; run-off control and sediment trapping were implemented to mitigate the disturbed earth entering waterways. o Planting terraces constructed on land with slopes of more than 6 and leguminous cover crop was sighted at the PMU estates assessed. However, at the Trolak Timur estates, some terraces at the hilly areas were noted without adequate stop bunds at the replanting areas, to prevent water runoff. Identified damaged culverts are still in process of being repaired. Thus a nonconformance was issued. NC: AL-03. Minor The main roads leading to the estates are maintained by the Public Works Department (Government Department). The estates roads are in good overall condition. Road maintenance programme verified to be established and implemented. Based on the estate soil maps, there was no peat soil on the estates as confirmed by auditor’s on-site assessment Complied. Based on the estate soil maps, there was no peat soil on the estates as confirmed by auditor’s on-site assessment. Complied. Based on the estate soil maps and visit to the estates, there were no other fragile and problematic soils on these estates. There are records and monitoring of the areas where EFB was applied. Replanted areas also monitored. Complied. Minor Compliance Criteria 4.4 Practices maintain the quality and availability of surface and ground water. Indicators Findings and Objective Evidence Compliance 4.4.1 An implemented water management plan shall be in place. Documented water management plan verified to be in place for the palm oil mill and estates. Water samples were taken on monthly intervals at the final discharge point of the palm oil mill effluent pond, and at upstream, midstream and downstream of waterways as per the Complied. Minor Compliance INTETEK RSPO Report: Main Assessment: 9 -12 September 2014_Final R1 INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9299/14-1 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Trolak Grouping: Main Assessment Page 23 of 68 requirements of the DOE. The water supply for domestic use to staff, smallholders and workers’ housing is solely piped water from the water treatment plant operated by the water utility company. It is a requirement for the water utility company to ensure that tests are carried out on parameters to meet the Ministry of Health Specification for Drinking Water Quality. Rainfall data found to be monitored as part of the water management plan. 4.4.2 Protection of water courses and wetlands, including maintaining and restoring appropriate riparian and other buffer zones (refer to national best practice and national guidelines) shall be demonstrated. Major Compliance 4.4.3 Appropriate treatment of mill effluent to required levels and regular monitoring of discharge quality, shall be in compliance with national regulations (Criteria 2.1 and 5.6). Minor Compliance 4.4.4 Mill water use per tonne of Fresh Fruit Bunches (FFB) (see Criterion 5.6) shall be monitored. There are three rivers plying through the Felda Trolak PMU namely, Sungai Trolak, Sungai Gentung and Sungai Klah. Buffer zones had been maintained on both sides of rivers/streams in the estates as verified during on-site field inspection. There was no evidence of spraying around palms marked as boundary for the buffer zones. There was no construction of bunds/ weirs/dams across the main rivers or waterways passing through the estates. However, the maintenance and monitoring of the tributaries / waterways at Sungai Trolak and Sungai Gentung, have to be more effective to ensure the smooth flow of water as it was found that there were plantation debris (fronds, wood waste, etc.) impeding the flow of water. Thus a nonconformance was issued. The water at the final discharge point of the palm oil mill effluent pond was analyzed at monthly intervals for parameter of pH, BOD, COD, Total Solids, Suspended Solids, Oil & Grease, Ammonical Nitrogen and Total Nitrogen. Analysis results were within the DOE requirements. The BOD levels over the past 12 month period from July 2013 to Aug 2014 were between 55 and 86 ppm. The results were below 100 ppm as permitted by the DOE. 3 Water usage in the mill averaged at 1.03 m /tonne FFB. It is verified that the level of water usage is within the industry norm. NC: AL-04, Major Complied. Complied. Minor Compliance Criteria 4.5 Pests, diseases, weeds and invasive introduced species are effectively managed using appropriate Integrated Pest Management techniques. Indicators 4.5.1 Implementation of Integrated Pest Management (IPM) plans shall be monitored. Major Compliance 4.5.2 Training of those involved in IPM implementation shall be demonstrated. Findings and Objective Evidence Compliance IPM Plan includes the planting of beneficial plants and control of damage by rodents. Beneficial plants such as Turnera subulata are grown in the estates. Records of planting of new areas and maintenance of existing areas of beneficial plants and location maps are available. Records of rat baiting and barn owl census are available. No reported infestation by other pests (bagworms and rhinoceros beetle). Complied. Training records for staff on IPM implementation were available and verified to be satisfactory during on-site assessment. Training also conducted by FELDA/FTP for all smallholders. Complied. Minor Compliance Criteria 4.6 Pesticides are used in ways that do not endanger health or the environment. Indicators Findings and Objective Evidence INTETEK RSPO Report: Main Assessment: 9 -12 September 2014_Final R1 Compliance INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9299/14-1 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Trolak Grouping: Main Assessment Page 24 of 68 4.6.1 Justification of all pesticides used shall be demonstrated. The use of selective products that are specific to the target pest, weed or disease and which have minimal effect on non-target species shall be used where available. Complied. Major Compliance Manual Lestari 1A – Doc. No. ML-1A/L3-GP 1 (0) dated Mar 2012 Guidance Procedure for written justification in the use of agrochemicals was reviewed and found acceptable. The PMU has an Approved List of Pesticides registered under the Pesticide Board of Malaysia. The types of chemicals used are as follows: (1) Glyphosate isopropyl amine (41% a.i.) - Ecomax (2) Metsulfuron methyl (20% a.i.) – Juru 20F (3) Paraquat dichloride (13% a.i.) - Paraquat (4) Triclopyr butoxy ethyl ester (32.1% a.i.) - Garlon (5) Glufosinate ammonium (13.5% a.i.) – Basta 15 4.6.2 Records of pesticides use (including active ingredients used and their LD50, area treated, amount of active ingredients applied per ha and number of applications) shall be provided. Records of pesticides use (including active ingredients used and their LD 50, area treated, amount of a.i. applied per ha and number of applications) had been maintained and kept by FTP for the FTP Smallholders for a minimum of 5 years (2009 to 2014). Major Compliance However the following was noted: 1. At Trolak Selatan and Trolak Utara, there was no record on the pesticides used by the Settlers estates or the appointed Contractor. It is noted that non FTP Settlers had been buying, storing and disposing the pesticides and containers on their own. 2. At Trolak Timur, pesticides storage did not display proper labelling and CSDS available for the user. Secondary containment against spillages or leakages was not constructed. Thus a nonconformance was raised. 4.6.3 Any use of pesticides shall be minimised as part of a plan, and in accordance with Integrated Pest Management (IPM) plans. There shall be no prophylactic use of pesticides, except in specific situations identified in industry’s Best Practice. It is the policy to minimize the use of pesticides in accordance with IPM plan. No prophylactic use of pesticides had been carried out at the estates for the period concerned. The pesticide reduction program is monitored on usage per hectare basis. Overall, it has shown a slight decline. Complied. Paraquat is still being used in the PMU. However, it is the policy of the FELDA Group to reduce the use of paraquat gradually and achieve zero usage by the end of 2015. Records on the usage of paraquat over 5 years were examined and it was found that there has been a decline in the amount used. Complied. Major Compliance 4.6.4 Pesticides that are categorised as World Health Organisation Class 1A or 1B, or that are listed by the Stockholm or Rotterdam Conventions, and paraquat, are not used, except in specific situations identified in industry’s Best Practice. The use of such pesticides shall be minimised and eliminated as part of a plan, and shall only be used in exceptional circumstances. Pesticides selected for use are those officially registered under the Pesticides Act 1974 (Act 149) and the relevant provision (Section 53A); and in accordance with USECHH Regulations (2000). Minor Compliance The use of Highly Toxic Pesticides (HTP) such as paraquat was verified for compliance to Regulation 9 of the Pesticides Act 1974 as follows: - Paraquat found to be kept in a secured store room under lock and key as required. - Records of issuance of paraquat to pesticides operators were maintained and the hours worked by each worker using paraquat were monitored and recorded in Form II for HTP. - First Aid Kits found to be issued to all Mandores and th Supervisors as per requirements of the 4 Schedule of the Regulations. Field visits confirmed the availability of the First Aid Kits during pesticides spraying in the fields. - During field visits, portable signage boards noted to be INTETEK RSPO Report: Main Assessment: 9 -12 September 2014_Final R1 NC: AL-05, Major INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9299/14-1 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Trolak Grouping: Main Assessment Page 25 of 68 displayed at areas of spraying activity as per requirements th of Part II of the 5 Schedule of the Regulations. A valid permit for storage of hazardous waste was sighted. 4.6.5 Pesticides shall only be handled, used or applied by persons who have completed the necessary training and shall always be applied in accordance with the product label. Appropriate safety and application equipment shall be provided and used. All precautions attached to the products shall be properly observed, applied, and understood by workers (see Criterion 4.7). All pesticide operators (including the contractor’s workers and smallholders) have attended training on the safe handling and application of pesticides in compliance with Regulation 22 of the Pesticides Act 1974. The appropriate safety and application equipment (safety boots, safety helmets, rubber boots, cartridge masks, safety goggles, gloves and overalls) had been provided and used by the pesticides operators. All precautions attached to the pesticides (MSDS) had been observed, applied and understood by the workers. Duration of work with paraquat recorded in Form II. The training programme and records had been verified to be satisfactory. The training include spraying technique, precautions and symptoms of symptoms of toxic reactions such as skin disorders, rashes, mouth and throat pain, breathing difficulties or nail problems. The PMU has adequate facilities for mixing of pesticides and cleaning up after work. There are suitable storage areas for PPE. Complied. 4.6.6 Storage of all pesticides shall be according to recognised best practices. All pesticide containers shall be properly disposed of and not used for other purposes (see Criterion 5.3). Pesticides shall be stored in accordance to the Occupational Safety and Health Act 1994 (Act 514) and Regulations and Orders, Pesticides Act 1974 (Act 149) and Regulations. Major Compliance Storage of pesticides found to be kept under lock and key and its use in accordance with the Occupational Safety and Health Laws and Regulation 9 of the Pesticides Act 1974. Emergency shower and eye wash are available near the pesticides store in case of accidents. Used chemical containers were disposed by DOE licensed waste contractor. Material Safety Data Sheets (MSDS) are available in the store. The MSDS are in English and Bahasa Malaysia (understood by the workers). First Aid Kit was issued to all Mandores and Supervisors as per th requirements of the 4 Schedule of the Regulations. Complied. 4.6.7 Application of pesticides shall be by proven methods that minimise risk and impacts. Pesticides had been applied using the Best Management Practices that minimize risk and impacts. The pesticide operators found to understand the use of the right nozzle, spray drift, spray quality and run-off. Complied. It is the policy of the company not to carry out any aerial application of pesticides. This policy has been followed by the PMU. Complied. The Annual Training Plan includes training on pesticides handling. All new pesticides operators were trained before being assigned to work with pesticides. In addition, based upon training needs, the existing pesticide operators (including the contractor’s workers and smallholders) attended continual training to enhance their knowledge and skills on pesticides handling. Information and safety precautions on the pesticides displayed Complied. Major Compliance Minor Compliance 4.6.8 Pesticides shall be applied aerially only where there is documented justification. Communities shall be informed of impending aerial pesticide applications with all relevant information within reasonable time prior to application. Major Compliance 4.6.9 Evidence of continual training to enhance knowledge and skills of employees and associated smallholders on pesticide handling shall be demonstrated or made available. (see Criterion 4.8). Minor Compliance INTETEK RSPO Report: Main Assessment: 9 -12 September 2014_Final R1 INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9299/14-1 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Trolak Grouping: Main Assessment Page 26 of 68 on the notice board and next to the pesticides in the store. 4.6.10 Proper disposal of waste material, according to procedures that are fully understood by workers and managers shall be demonstrated (see Criterion 5.3). Minor Compliance Scheduled waste of palm oil mill had been disposed of through a DOE licensed scheduled waste contractor. Records of scheduled waste collection at the mill verified to be satisfactory. Empty pesticide containers are triple rinsed and pierced for disposal as scheduled waste. Complied. 4.6.11 Specific annual medical surveillance for pesticide operators, and documented action to treat related health conditions, shall be demonstrated. At all 3 estates audited, there was lack of awareness of the Annual Medical Surveillance for Pesticide handlers and no records for any personnel from the estates has been sent for this medical check for the last 12 months. A nonconformance was raised on this. NC: AL-06, Major Major Compliance 4.6.12 No work with pesticides shall be undertaken by pregnant or breast-feeding women. Major Compliance Interviews with the pesticides handlers and workers present were conducted during on-site field visits. Based on the feedback received and observation made, they did not display any symptoms of toxic reactions such as skin disorders, rashes, mouth and throat pains, breathing difficulties or nail discolorations. Pesticide handlers and sprayers in the estates were noted to be men only. It was verified from records, field inspections and interviews that no pregnant or breast-feeding woman had been offered work as pesticide operator. Complied. Criteria 4.7 An occupational health and safety plan is documented, effectively communicated and implemented. Indicators Findings and Objective Evidence Compliance The occupational health and safety plan shall cover the following: OSH Policy found to be clearly displayed at POM and in the estates office. Adequate posters, regulations, newsletters were prominently displayed on notice boards. Interviewed workers demonstrated awareness towards occupational safety and health. Occupational Safety and Health (OSH) Plan in compliance with OSH Act and Factory Machinery Act had been documented and implemented. The Safety & Health Officer is in charge of safety and health planning, operation & coordination. Mill/Assistant Mill Managers and Estate Managers / Assistant Estate Managers are also directly involved. Complied Risk assessment had been carried out on all operations where health and safety is an issue. Significant hazards were determined and documented in the HIRARDC analysis which included noise exposure, chemical and pesticides exposure, accident and fire outbreak. Procedures and control measures were implemented to mitigate the risks. Complied. 4.7.1 An occupational health and safety policy shall be in place. An occupational health and safety plan covering all activities shall be documented and implemented, and its effectiveness monitored. Major Compliance 4.7.2 All operations where health and safety is an issue shall be risk assessed, and procedures and actions shall be documented and implemented to address the identified issues. All precautions attached to products shall be properly observed and applied to the workers. Major Compliance Assessment of noise levels in the POM was conducted by DOSH on 24 July 2014 which had identified the work areas with high noise levels i.e. boiler station, engine room and sterilization units were above 85 dB. Mill management have taken steps to reduce the noise levels by more frequent lubrication of machinery, reducing the exposure time to high noise and mandatory use of ear plugs and ear mufflers. Baseline audiogram and occupational and medical history records of workers were maintained. The latest audiogram was carried out in Jun 2014. Monitoring carried out by the Safety & INTETEK RSPO Report: Main Assessment: 9 -12 September 2014_Final R1 INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9299/14-1 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Trolak Grouping: Main Assessment Health Officer for any significant hearing loss. Annual audiometric tests/ reports conducted for all mill staff and workers were available and maintained. The workers checked did not suffer from significant hearing disabilities. The employees exposed to high noise levels were interviewed. The workers are aware of the danger of hearing loss due to prolonged exposure to high noise levels. The workers are also aware of the complaints process and mechanism available. “Permit to work” system was applied at the POM. Staff and workers have been trained and certified by NIOSH for gas entry and stand-by involving work in confined space. It was verified that the mill and estates have provided the appropriate PPE (safety boots, safety helmets, rubber boots, cartridge masks, safety goggles, gloves, ear plugs, ear mufflers) and the associated training to address safety and health issues. The audit for determining compliance with the minimum standards had been annually conducted on all types of PPE used by the Safety and Health Officer and team for the PMU. Adequate fire extinguishers and hose reels found to be located at strategic locations, operational and maintained in good conditions. Location map of fire extinguishers was available and displayed. First Aid equipment was available at POM, estates and at worksites. Samples of First Aid box was checked and contents found to be complete and in usable order during field visit. Training for workers in First Aid was carried out in the mill and estates and records maintained. The POM and estates have established their accident reporting KPI and incident monitoring implemented. 4.7.3 All workers involved in the operation shall be adequately trained in safe working practices (see Criterion 4.8). Adequate and appropriate protective equipment shall be available to all workers at the place of work to cover all potentially hazardous operations, such as pesticide application, machine operations, and land preparation, harvesting and, if it is used, burning. Major Compliance Training programme planned for year 2014 was consistently implemented. The programme includes training for all categories of workers. Evidence of adequate and appropriate training on safe working practices provided to: - workers exposed to machinery and high noise levels, - workers working in confined space, - harvesters - pesticides operators - manurers Training also provided on use of fire extinguishers and fire drill, awareness and understanding of MSDS/CSDS and first aid. Employees interviewed at POM confirmed to be provided with safety training relating to their work at least once a year by the qualified Safety & Health Officer and training records are available. Evaluation carried out on each training programme to determine its effectiveness. The training content was revised periodically for improvement. The safety and health training on exposure to noise levels conducted by the qualified Safety & Health Officer complied with the requirements of the Factories and Machinery (Noise Exposure) Regulations. All staff and mill employees attended the training as indicated in the records maintained. The content of the training include the said provisions of the regulations, purpose and explanation of audiometric test, proper usage of ear plugs and ear mufflers, and consequence of hearing loss. Appropriate PPE had been provided to all workers at the place INTETEK RSPO Report: Main Assessment: 9 -12 September 2014_Final R1 Page 27 of 68 INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9299/14-1 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Trolak Grouping: Main Assessment Page 28 of 68 of work to cover all potentially hazardous operations. There are warning signs to use PPE (this includes helmet, safety boots, ear plugs, ear mufflers, etc.) displayed at appropriate work areas for the protection of safety and health. However, the wearing of safety PPE not consistent and first aid safe kits are not available during field visit at Trolak Selatan estate. Understanding of training and handling of pesticides not adequate. Training records of field workers not maintained. Thus a nonconformance was issued. 4.7.4 The responsible person/persons shall be identified. There shall be records of regular meetings between the responsible person/s and workers. Concerns of all parties about health, safety and welfare shall be discussed at these meetings, and any issues raised shall be recorded. Major Compliance 4.7.5 Accident and emergency procedures shall exist and instructions shall be clearly understood by all workers. Accident procedures shall be available in the appropriate language of the workforce. Assigned operatives trained in First Aid should be present in both field and other operations, and first aid equipment shall be available at worksites. Records of all accidents shall be kept and periodically reviewed. Minor Compliance 4.7.6 All workers shall be provided with medical care, and covered by accident insurance. NC: AL-07, Major The responsible person (usually the Mandore) had been identified. Records of regular meetings between the responsible person and workers to discuss about health and safety had been verified to be satisfactory. Complied Accident and emergency procedures had been written and briefed to staff, workers, contractors and visitors. Workers trained in First Aid were present in the mill and field operations. First Aid Kits were available at the worksites of POM and estates with the exception of case noted at Trolak Selatan estate.(see NC issued under C4.7.3) Complied. Records on all accidents had been verified to be maintained satisfactorily. Quarterly review on accident cases had been carried out during quarterly meeting of Environment, Safety & Health (ESH). Complied. Minor Compliance Medical care had been provided to all the workers. Local workers are covered by SOCSO, whereas foreign workers are covered by Foreign Workers Compensation Scheme with RHB Insurance. 4.7.7 Occupational injuries shall be recorded using Lost Time Accident (LTA) metrics. Records on Lost Time Accident (LTA) metrics had been verified to be satisfactory. Complied Minor Compliance Criteria 4.8 All staff, workers, smallholders and contract workers are appropriately trained. Indicators Findings and Objective Evidence Compliance 4.8.1 A formal training programme shall be in place that covers all aspects of the RSPO Principles and Criteria, and that includes regular assessments of training needs and documentation of the programme. A formal Training Plan 2014 documented and implemented. This annual training plan was established based upon the training needs identified for various categories of staff and workers and their work functions. Trainings conducted include a formal training programme on all aspects of RSPO Principles and Criteria and the Supply Chain Certification System. The various trainings conducted and the training records maintained to be acceptable (see also findings of C4.7.3). Complied. Records of training for each employee are available in POM and estates (see also findings of C4.7.3). Complied Major Compliance 4.8.2 Records of training for each employee shall be maintained. INTETEK RSPO Report: Main Assessment: 9 -12 September 2014_Final R1 INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9299/14-1 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Trolak Grouping: Main Assessment Page 29 of 68 Minor Compliance Principle 5: Environmental responsibility and conservation of natural resources and biodiversity Criteria 5.1 Aspects of plantation and mill management, including replanting, that have environmental impacts are identified, and plans to mitigate the negative impacts and promote the positive ones are made, implemented and monitored, to demonstrate continual improvement. Indicators Findings and Objective Evidence Compliance 5.1.1 An environmental impact assessment (EIA) shall be documented. The Environmental Aspect and Impacts Assessment were conducted and well documented. The assessment documents had included the identification of aspects from field activities that includes fertilizing, spraying, transportation of FFB, garbage disposal and also road maintenance. The report had also included the action plans and recommendations to mitigate the negative effects and to promote the positive ones such as construction of sewage and landfills, together with other conservation activities applicable to the PMU. The assessment has also included the participation from the smallholders under the FELDA Settlers schemes. Complied Major Compliance 5.1.2 Where the identification of impacts requires changes in current practices, in order to mitigate negative effects, a timetable for change shall be developed and implemented within a comprehensive action plan. The action plan shall identify the responsible person/persons. Minor Compliance 5.1.3 This plan shall incorporate a monitoring protocol, adaptive to operational changes, which shall be implemented to monitor the effectiveness of the mitigation measures. The plan shall be reviewed as a minimum every two years to reflect the results of monitoring and where there are operational changes that may have positive and negative environmental impacts. There were no major changes to the identified impacts since the establishment of the documents above. Impacts such as smoke emissions, noise levels, POME and EFB management were verified at the Trolak POM. HCV and other environmentally sensitive areas were documented and inspected on site. The Management plan for mitigation of environmental impacts, timeframe for action and responsible persons were not adequately followed up by the Estate managers at the PMU. For instance at the Felda Trolak Timur estate, although the buffer zone signage was placed at the Sungai Trolak, the extent of the boundary for the buffer is not clearly demarcated. Again, this finding was also observed at the Felda Trolak Utara, where the same river (Sungai Trolak) runs across the PMU. It was also observed no clear demarcation of the buffer zone being done along the Sungai Gentong in Felda Trolak Selatan. Signage on buffer and signage on the prohibited activities along all the buffer zones were found to be insufficiently placed for the PMU estates visited i.e. Trolak Utara, Trolak Selatan and Trolak Timur. Thus a nonconformance was issued. The monitoring of the documented environmental improvement plans is ongoing. Implementation and monitoring of the documented environmental improvement plans will be reviewed on an st annual basis scheduled at the 1 quarter of the following year. The review will take into consideration the mitigation of negative impacts and promotion of positive ones such as the proper demarcation of buffer zone, clearing of overgrown natural vegetation and debris along the streams. Minor Compliance INTETEK RSPO Report: Main Assessment: 9 -12 September 2014_Final R1 NC: SH-01, Minor INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9299/14-1 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Trolak Grouping: Main Assessment Page 30 of 68 Criteria 5.2 The status of rare, threatened or endangered species and other High Conservation Value habitats, if any, that exist in the plantation or that could be affected by plantation or mill management, shall be identified and operations managed to best ensure that they are maintained and/or enhanced. Indicators Findings and Objective Evidence 5.2.1 Information shall be collated in a High Conservation Value (HCV) assessment that includes both the planted area itself and relevant wider landscape-level considerations (such as wildlife corridors). HCV assessment was conducted by the Felda Sustainability th Department HQ and documented in a report dated 6 August 2014. The assessment was done in collaboration and meetings with other agencies such as Jabatan Perhutanan, Jabatan Perhilitan, Jabatan Alam Sekitar, Felda Officer, Peneroka and also the local communities. There was no HCV area identified in these PMUs, i.e. Trolak Timur, Trolak Selatan and Trolak Utara. The exercise has taken into consideration all aspects of environmentally sensitive areas such as ponds, streams, wildlife boundaries and was documented. Based on the review, there was no HCV area inside these PMUs Visits to site confirmed that Trolak Utara and Trolak Selatan estates are surrounded by palm oil estates. Only Trolak Timur estate is bordering with the Bukit Slim Forest Reserve (Hutan Simpanan Bukit Slim). Although no HCVs identified, conservation areas/environmentally sensitive areas i.e. buffer zones along the stretches of Sungai Trolak and Sungai Gentong which passes through the Trolak Timur and Trolak Selatan estate respectively, had been identified and being monitored. It was observed that there was no clear separation of the boundary between the Felda Trolak Timur and Hutan Simpanan Bukit Slim. As such there was no clear demarcation for wild life corridors allotted. Thus a nonconformance was issued. Major Compliance 5.2.2 Where rare, threatened or endangered (RTE) species, or HCVs, are present or are affected by plantation or mill operations, appropriate measures that are expected to maintain and/or enhance them shall be implemented through an action plan. Major Compliance 5.2.3 There shall be a programme to regularly educate the workforce about the status of these RTE species, and appropriate disciplinary measures shall be instituted in accordance with company rules and national law if any individual working for the company is found to capture, harm, collect or kill these species. Minor Compliance Regular patrols within the PMU estates were carried out and findings recorded by the respective Estate executives to monitor the Conservation / buffer zone areas. Mechanism for reporting the sightings of various types of wildlife, were found to have been in place. Monitoring and control of any illegal hunting, fishing or collecting activities was also implemented. Signage that prohibit hunting, fishing and water polluting activities were verified on-site at the estates visited ( i.e. Trolak Timur, Trolak Selatan and Trolak Utara) and found to have been satisfactorily maintained. The program to regularly educate the workforce and community about the status of these RTE species are also established with ongoing consultation with the relevant authorities at the Trolak group. There is evidence of commitment to discourage any illegal or inappropriate hunting, fishing or collecting activities via the signage erected around the affected areas which prohibit such activities. However, the wildlife awareness program is lacking among the settlers and workers. Awareness program on the RTE could be further enhanced. Thus a nonconformance was issued. INTETEK RSPO Report: Main Assessment: 9 -12 September 2014_Final R1 Compliance NC: SH-02, Major Complied NC: SH-03, Minor INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9299/14-1 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Trolak Grouping: Main Assessment 5.2.4 Where an action plan has been created there shall be ongoing monitoring: • The status of HCV and RTE species that are affected by plantation or mill operations shall be documented and reported; • Outcomes of monitoring shall be fed back into the action plan. Minor Compliance 5.2.5 Where HCV set-asides with existing rights of local communities have been identified, there shall be evidence of a negotiated agreement that optimally safeguards both the HCVs and these rights. Page 31 of 68 Management plans were established and monitoring outcomes were reviewed by the Estate managers. There are no HCV or reported RTE at the Trolak Timur, Trolak Utara and Trolak Selatan estates, as reported in the PSQM HQ Report. Verification were also made during on-site assessment and found to be satisfactory. The overall management plan on the status of HCV/RTE of the Trolak plantation group is collated, reviewed and monitored by the HQ sustainability team and is ongoing. Complied It is verified that there has been no instance of HCV set-aside that conflicts with the rights of local communities at the estates visited i.e. Trolak Timur, Trolak Selatan and Trolak Utara. Thus negotiated agreement of such nature is not applicable. Complied Minor Compliance Criteria 5.3 Waste is reduced, recycled, re-used and disposed of in an environmentally and socially responsible manner. Indicators Findings and Objective Evidence Compliance 5.3.1 All waste products and sources of pollution shall be identified and documented. Visits made to POM and Trolak Timur, Trolak Selatan and Trolak Utara estates showed that all waste products and sources of pollution were identified and documented. The documentation and identification of all the waste products such as scheduled waste, domestic waste , clinical waste and recyclable waste such as metal, plastic, mill waste and polluting materials e g. EFB, POME, Stack emissions and Boiler ashes were maintained and monitored at the POM. Scheduled Waste identified included spent hydraulic oil (SW 305), spent lubricant oil (SW 306), used chemical containers/drums (SW 409), used filters (SW 410), clinical waste (SW 404) and used batteries (SW 102). Records on the usage and disposal were well recorded and documented. Appropriate secondary containment for the diesel skid tanks, chemical and scheduled waste storage areas was verified to be maintained. Complied The disposal of used chemicals and containers were done in accordance with their schedule on waste management as planned. Stores for scheduled waste were inspected at audited sites i.e. POM and disposal was done by scheduled waste disposal company authorized and licensed by Department of Environment, The mill and estates also have a proper Scheduled Waste Store for storing scheduled waste until time of disposal by DOE authorized waste disposal contractor e.g. Hip Huat Chemicals Sdn Bhd, Famous Phase Sdn Bhd and Alivirgo Sdn Bhd. Complied Major Compliance 5.3.2 All chemicals and their containers shall be disposed of responsibly. Major Compliance 5.3.3 A waste management and disposal plan to avoid or reduce pollution shall be documented and implemented. Minor Compliance The waste management and disposal plan were in place at both the POM and estates. It has been documented and implemented as required and is being carried out responsibly. Segregation of wastes i.e. general wastes and scheduled wastes was verified to be satisfactory in the Trolak Plantations. Proper storage areas were identified for the storage of the recyclable wastes at the estates and mill. INTETEK RSPO Report: Main Assessment: 9 -12 September 2014_Final R1 INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9299/14-1 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Trolak Grouping: Main Assessment Waste disposal was done by an appointed contractor that is licensed by the Department of Environment. The solid waste management and disposal plan using landfills was available at the mill and estates. Recycling of crop residues / biomass i.e. EFB and POME had been implemented. Management EFB application plans and progress reports were verified to be satisfactory. The designated landfill area at Trolak, used for household waste and managed by FELDA Engineering Sdn Bhd, were verified to be at least more than 500 m away from any streams / water sources /residential area -thus minimizing the risk of contamination of contamination of water sources. Recycling bins of three different colour codes for specific recycle waste were available in the POM and were used for solid waste segregation and recycling. At Felda Trolak Selatan and Felda Trolak Utara estates, it was discovered that the disposal of plantation waste materials was not properly monitored and recorded. The waste materials such as fertilizer bags, plastics, tyres and pesticides containers were strewn all over the places in the fields. Action plan for the disposal of this waste was available; however, it has not been adhered to or implemented accordingly. Provision of a dumpsite for the disposal of these waste were not provided. The disposal of plantation waste, especially those plantation managed by the smallholders, were not monitored. There was no proper implementation and monitoring of their disposal. It was not properly implemented and documented. In addition, scheduled waste inventory in the estates were inadequately documented. Thus a nonconformance was issued. Page 32 of 68 NC:SH-04, Minor Criteria 5.4 Efficiency of fossil fuel use and the use of renewable energy is optimised. Indicators Findings and Objective Evidence Compliance 5.4.1 A plan for improving efficiency of the use of fossil fuels and to optimise renewable energy shall be in place and monitored. Monthly record on energy consumption for both renewable and non renewable sources were kept and documented. It is monitored to optimise use of renewable energy. Data is being compiled for comparison and control for future improvement. Visit to Trolak mill showed evident that they are compiling the data, document it for further action to improve on their efficiency of using the renewable and non renewable energy. Apart from use of diesel for electricity, palm fiber was also used to generate electricity through steam turbine and boiler. The kernel shells were sold as bi-products to other agencies/clients. The use of energy in palm oil mill and line site was monitored monthly to compare the energy usage against the production of CPO. Electricity generation was through steam turbine and boiler where Palm fiber and PK shells were used as renewable energy/fuel on a 70:30 ratio basis. Monthly records of energy consumption of non-renewable and renewable fuel per metric tonne of palm product at the POM were available. At the estates, diesel consumption per metric ton FFB was also monitored on a monthly basis. It was verified that energy usage are being monitored at the PMU for better control and comparison of trends. Complied Minor Compliance INTETEK RSPO Report: Main Assessment: 9 -12 September 2014_Final R1 INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9299/14-1 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Trolak Grouping: Main Assessment Page 33 of 68 Criteria 5.5 Use of fire for preparing land or replanting is avoided, except in specific situations as identified in the ASEAN guidelines or other regional best practice. Indicators Findings and Objective Evidence Compliance 5.5.1 There shall be no land preparation by burning, other than in specific situations as identified in the ‘Guidelines for the Implementation of the ASEAN Policy on Zero Burning’ 2003, or comparable guidelines in other regions. The Group policy of ‘Zero open burning’ is enforced since July 2011. The PMU had observed the policy of ‘Zero open burning’ for any replanting, if any, at the estates. Field inspections made at Trolak Timur, Trolak Utara and Trolak Selatan estates showed no evidence of open burning. Complied Major Compliance 5.5.2 Where fire has been used for preparing land for replanting, there shall be evidence of prior approval of the controlled burning as specified in ‘Guidelines for the Implementation of the ASEAN Policy on Zero Burning’ 2003, or comparable guidelines in other regions. Minor Compliance The PMU has adhered to the ‘zero burning ‘policy for replanting at the estates. During the audit, there were no replanting activities carried out in the Trolak plantation group. There was no evidence of any burning of domestic waste at the housing line sites and at the sanitary landfills of the estates during on site field assessment. Sanitary landfill was located at the estates. The areas are located far away from the village and water sources. However, activities of open burning in the plantation have not been monitored closely at Trolak Selatan estate. There was evidence of open burning carried out in the plantation for the processing of coconut kernel. There should be evidence of prior approval for the burning of the product. Thus a nonconformance was issued. NC: SH-05, Minor Criteria 5.6 Plans to reduce pollution and emissions, including greenhouse gases, are developed, implemented and monitored. Indicators Findings and Objective Evidence Compliance 5.6.1 An assessment of all polluting activities shall be conducted, including gaseous emissions, particulate/soot emissions and effluent (see Criterion 4.4). The PMU had reviewed the environmental impact assessment on potential pollution to water, gaseous emissions to air and contamination on land. At POM, monitoring of mill gas emissions is being done online using the Continuous Emissions Monitoring System (CEMS) and supported by the Ringlemann Smoke Chart. POME treatment, monitoring and land application is monitored, maintained and adhered to DOE regulations. Complied Identification of significant pollutants and greenhouse gas (GHG) emissions has been done e.g. POME, diesel / fuel and fertilizer. Their usage have been recorded and documented at the PMU. Plans for reduction or minimization of GHG have not been established yet. An Observation was issued. New requirement of RSPO P&C (2013) OBS: SH-01 Monitoring and reporting of the significant pollutants to water, gaseous emissions to air and contamination on land are in place.. Tools and systems used include the DOE online CEMS monitoring for air emissions, water quality at discharge points as per DID regulations and SW disposal were adhering to DOE requirements. Complied Major Compliance 5.6.2 Significant pollutants and greenhouse gas (GHG) emissions shall be identified, and plans to reduce or minimise them implemented. Major Compliance 5.6.3 A monitoring system shall be in place, with regular reporting on progress for these significant pollutants and emissions from estate and mill operations, using appropriate tools. Minor Compliance INTETEK RSPO Report: Main Assessment: 9 -12 September 2014_Final R1 INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9299/14-1 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Trolak Grouping: Main Assessment Page 34 of 68 Water samples were regularly taken every month and tested by mill environment officer in charge and analyzed to ensure compliance to DOE requirements at final discharge points The water samples were sent to Felda Analytical Laboratory for analysis. Records are maintained and verified on-site to have met the permissible regulatory limits. Monthly reporting to DOE was also done and record documented Principle 6: Responsible consideration of employees and of individuals and communities affected by growers and millers Criteria 6.1 Aspects of plantation and mill management that have social impacts, including replanting, are identified in a participatory way, and plans to mitigate the negative impacts and promote the positive ones are made, implemented and monitored, to demonstrate continual improvement. Indicators Findings and Objective Evidence Compliance 6.1.1 A social impact assessment (SIA) including records of meetings shall be documented. The regional level Social Impact Assessment (SIA) was conducted dated 5 July 2014, 41 attendance from local government agencies, local communities, service providers, neighbouring estates, outside crop producers [OCPs]. The review mechanism had appropriately involved stakeholders such as the sustainability team and Geographic Information System (GIS) team. Following that each estate sampled conducted a questionnairebased survey on internal stakeholders. For example, the internal surveys were conducted on 9 Jul 2014 in Trolak POM, and 24 Apr 2014 in Trolak Timur Estate. Based on this internal survey each estate prepared their specific Mitigation Plan with dates and person in-charges clearly stated. Complied The participation of both internal and external stakeholders (including local from Governmental organizations) which was evident with the list of participants recorded. Minutes of meetings as appended to the SIA Report were maintained as records. List of stakeholders were verified and included government bodies, group associated stakeholders, neighboring estates and small holders, management staff and workers (incl. representative of migrant workers i.e. Indonesians), Contractors/suppliers and health clinic staff. Complied The participation of both internal and external stakeholders (including local from Governmental organizations) which was evident with the list of participants recorded. Minutes of meetings as appended to the SIA Report were maintained as records. List of stakeholders were verified and included Felda settlers, Orang Asli communities, school teachers, auxiliary police, government bodies, neighbouring estates and small holders, management staff and workers (incl. representative of migrant workers i.e. Indonesians), contractors/suppliers and health clinic staff. Sighted records of appointed teams headed by estate managers assisted by assistant managers. The roles and responsibilities of these appointed officials were defined. Complied The PMU has planned to review the SIA plans every year for follow-up and updating to current practices. The social documents had plans for avoidance or mitigation of negative Complied Major Compliance 6.1.2 There shall be evidence that the assessment has been done with the participation of affected parties. Major Compliance 6.1.3 Plans for avoidance or mitigation of negative impacts and promotion of the positive ones, and monitoring of impacts identified, shall be developed in consultation with the affected parties, documented and timetabled, including responsibilities for implementation. Major Compliance 6.1.4 The plans shall be reviewed as a minimum once every two years and updated as INTETEK RSPO Report: Main Assessment: 9 -12 September 2014_Final R1 INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9299/14-1 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Trolak Grouping: Main Assessment necessary, in those cases where the review has concluded that changes should be made to current practices. There shall be evidence that the review includes the participation of affected parties. Minor Compliance 6.1.5 Particular attention shall be paid to the impacts of smallholder schemes (where the plantation includes such a scheme). Page 35 of 68 impacts, such as continue monitoring the level of smoke release from the mill, lack of suitable work opportunities for Felda second generation [KESIDANG], etc. The plans also promoting the positive ones such as targeting higher education achievement of school children. The management of estate and mill has monitored the impacts identified, developed in consultation with the affected parties, especially communities within the PMU, e.g. Felda settlers, government managed institutions [schools, clinics]. Positive impacts such as increased work opportunities, increased income and improved living standards are identified. Complied Minor Compliance Criteria 6.2 There are open and transparent methods for communication and consultation between growers and/or millers, local communities and other affected or interested parties. Indicators Findings and Objective Evidence Compliance 6.2.1 Consultation and communication procedures shall be documented. Policy on industrial relations, i.e, “Polisi Komunikasi” dated 1Jun. 2014 signed by Datuk Faizoul Ahmad, Pengarah Besar Felda, for internal and external communication and consultation is available. In all estates audited, where are actually the Felda Scheme Smallholders, at least three different meetings conducted between the Felda management office and the Scheme Smallholders conducted every month. Among available channels of communications between the management and affected or interested parties are, the Joint Consultative Committee [JCC], gathering with Felda Scheme Smallholders, Jawatankuasa Kemajuan dan Keselamatan Kampung/Rancangan [JKKR], Gerakan Persatuan Wanita [GPW], etc. All of these meetings are conducted monthly. Other than meetings and gatherings, affected parties also have access to workplace inspections, suggestion boxes, housing maintenance request forms to raise their concerns. Estate managers are the nominated persons responsible for communication with the stakeholders. The organization has a list of stakeholders including local authorities, government departments, suppliers and contractors. Complied Organisation charts in the mill ad estates visited show that different responsible persons are nominated for different sectors of stakeholders. Interviews with mill and estate managers verified the understanding of their roles and responsibilities. Responsible persons are nominated to communicate with different sectors of stakeholders, e.g. Mohd. Shazwan Bin Sharif, Asst. Mill Manager is responsible on social issues based on nomination letter dated 5 Feb. 2014 signed by Mill Manager, Zamri Bakar. Badrolnizam Tajry, Supervisor is responsible on social issues based on nomination letter dated 16 June. 2014 signed by Estate Manager, Sabran Mohammad Ali. Rozaidi Salih , Assistant Manager is responsible on social issues based on nomination letter dated 31 Jul. 2014 signed by Estate Manager, Hj. Azman Abu Bakar. Complied List of stakeholders are sighted and properly filed, e.g. in file “C.1.1 Maklumat Kepada Stakeholders” in Trolak Timur estate. The list is also kept by Felda Trolak Regional office as they are in-charge of organising the external stakeholder consultation at Complied Major Compliance 6.2.2 A management official responsible for these issues shall be nominated. Minor Compliance 6.2.3 A list of stakeholders, records of all communication, including confirmation of receipt and that efforts are made to ensure understanding by INTETEK RSPO Report: Main Assessment: 9 -12 September 2014_Final R1 INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9299/14-1 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Trolak Grouping: Main Assessment affected parties, and records of actions taken in response to input from stakeholders, shall be maintained. Minor Compliance Page 36 of 68 regional level. Internal stakeholders may raise their concerns through different communication channels as mentioned in 6.2.1. External stakeholders may specifically raise their concerns through suggestion boxes, letters or personal meetings with any of the managers. Criteria 6.3 There is a mutually agreed and documented system for dealing with complaints and grievances, which is implemented and accepted by all affected parties. Indicators Findings and Objective Evidence Compliance 6.3.1 The system, open to all affected parties, shall resolve disputes in an effective, timely and appropriate manner, ensuring anonymity of complainants and whistleblowers, where requested. The PMU has an established and documented system for dealing with complaints and grievances and it was implemented through Manual Lestari 1A [ML-1A/L2-PR4(0)]. The record shows that ‘Complaints and Grievances Book’ in all estates visited are still active in recording complaints/requests made by employees and Scheme Smallholders. Over the past 6 months, entries made were mainly on minor repairs needed to the housing facilities and access road which were verified to be attended to in a timely manner. Complied Complaints and grievances are handled by respective responsible persons. Outcomes from the actions taken are recorded in different manners, e.g. meeting minutes and payment vouchers to contractors after completion the jobs. Mechanisms are appropriately established and implemented. Records of meeting and any resolutions or outcomes are maintained through Minutes or in Complaints Log. For example latest entry Buku Aduan in Trolak Timur Estate was is from Maimunah dated 4 Sep. 2014 regarding fallen branches causing roof damage. Action taken immediately to remove the branches and request for repair fund from HQ and will be deducted from harvest yields or from insurance coverage with advance payment from Felda. Complied Major Compliance 6.3.2 Documentation of both the process by which a dispute was resolved and the outcome shall be available. Major Compliance Criteria 6.4 Any negotiations concerning compensation for loss of legal, customary or user rights are dealt with through a documented system that enables indigenous peoples, local communities and other stakeholders to express their views through their own representative institutions. Indicators Findings and Objective Evidence Compliance 6.4.1 A procedure for identifying legal, customary or user rights, and a procedure for identifying people entitled to compensation, shall be in place. No cases requiring any negotiation or compensation pertaining to these criteria. There have been no changes in this status as at the period of verification on site. Complied At the time of audit, there were no borders which were directly adjacent to any villages or native land with the FELDA Scheme Smallholders. The FELDA Scheme Smallholders operations are based on approval from federal government. Therefore, no cases requiring any negotiation or compensation pertaining to these criteria. Complied Major Compliance 6.4.2 A procedure for calculating and distributing fair compensation (monetary or otherwise) shall be established and implemented, monitored and evaluated in a participatory way, and corrective actions taken as a result of this evaluation. This procedure shall take into account: gender differences in the power to claim rights, ownership and access to land; differences of transmigrants and long-established communities; and differences in ethnic groups’ proof of legal INTETEK RSPO Report: Main Assessment: 9 -12 September 2014_Final R1 INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9299/14-1 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Trolak Grouping: Main Assessment Page 37 of 68 versus communal ownership of land. Minor Compliance 6.4.3 The process and outcome of any negotiated agreements and compensation claims shall be documented, with evidence of the participation of affected parties, and made publicly available. No cases requiring any negotiation or compensation pertaining to these criteria. There have been no changes in this status as at the period of verification on site. Complied Major Compliance Criteria 6.5 Pay and conditions for employees and for contract workers always meet at least legal or industry minimum standards and are sufficient to provide decent living wages. Indicators Findings and Objective Evidence 6.5.1 Documentation of pay and conditions shall be available. Only local workers are hired at the POM and in all the estates offices. However, FTP, Trolak Timur estate and other contractors providing agricultural services to the Scheme Smallholders hired both local and foreign workers. Documentation and conditions of pay for foreign workers at the FTP and for local workers at the estates offices are available for verification. Employment agreement with foreign workers, who are mostly from Indonesia, stated all statutory fringe benefits and eligible incentives, e.g. working hours, overtime, leave and medical benefits, maternity leave for women, insurance coverage, deductions, resignation notice period, company rules. The payment slips for foreign workers at the FTP sighted and Trolak Timur estate are easy to understand and this fact was further verified with migrant workers. Payments are made th latest by 7 of each month and consistent with Minimum Wage Order 2012 as well as MAPA-NUPW collective agreement. Holidays entitlements as required by the laws are satisfactorily fulfilled, e.g. annual leaves, public holidays, and maternity leave. Payments for unused annual leaves in December 2013 were sighted at FTP office. However, in Trolak Timur estate due to unintentional mistake in check roll computation system, unused annual leave for foreign workers had not been paid for the year 2012 and 2013. Thus a nonconformance was issued. Major Compliance 6.5.2 Labour laws, union agreements or direct contracts of employment detailing payments and conditions of employment (e.g. working hours, deductions, overtime, sickness, holiday entitlement, maternity leave, reasons for dismissal, period of notice, etc.) shall be available in the languages understood by the workers or explained carefully to them by a management official. Major Compliance 6.5.3 Growers and millers shall provide adequate housing, water supplies, medical, educational and Offer letters and signed “Pengakuan Penerimaan Syaratsyarat Perkhidmatan Petugas Syarikat Kumpulan Felda & Kod Etika dan Tatalaku Petugas Syarikat Kumpulan Felda yang berkuatkuasa Mulai 1 Januari 2010” for local workers are sighted. Sample employment contract, i.e. “Surat Perjanjian Pekerjaan diantara Felda Global Ventures Plantations (M) Sdn. Bhd. (974143 – H) dengan Pekerja Asing Indonesia” for foreign workers hired by FTP were sighted during the audit. The document covers all issue such as working hours, deductions, overtime, sickness, holiday entitlement, maternity leave, and reasons for dismissal, period of notice made available in Bahasa Malaysia which is understood by the workers. Signed copies of this employment contract are kept by Felda Head office. The estate management was noted to have generally complied with Workers’ Minimum Standard of Housing and INTETEK RSPO Report: Main Assessment: 9 -12 September 2014_Final R1 Compliance NC: JM-01, Major Complied INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9299/14-1 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Trolak Grouping: Main Assessment welfare amenities to national standards or above, in accordance with Workers’ Minimum Standard of Housing and Amenities Act 1990 (Act 446) or above, where no such public facilities are available or accessible (not applicable to smallholders). Minor Compliance Page 38 of 68 Amenities Act 1990 (Act 446). Site visits to workers’ homes and interviews with their dependents revealed their general satisfaction with their housing conditions and amenities. Site visits to FTP workers’ quarters as well as the Scheme Smallholders housing revealed their general satisfaction with their housing conditions and amenities. Housing, electricity and water supply All Felda staff and Scheme Smallholders are provided with proper housing and sufficient pay-per-use 24-hour electricity and water supply. Foreign workers hired by FTP however are accommodated in cabin-type housing which meant for temporary since 2011. Electricity and water supply at the FTP foreign workers cabin quarters are provided free. Rubbish at Felda staff quarters and Scheme Smallholders are collected every two days. FTP as the official agricultural service provider for Felda estates provides free cabin-type housing and piped water supply, free electricity, medical benefits, insurance cover, and welfare amenities that in overall constitutes a decent living for the employees. However, at Felda Trolak Selatan and Trolak Utara, cabintype housing built since 2011 were meant to be temporary and no approval has yet been acquired from the local authority, i.e. Pejabat Buruh, as stipulated in the Workers’ Minimum Standard of Housing and Amenities Act 1990 (Act 446). Thus a nonconformance was issued. NC: JM-02, Minor It is further noted that application for approval on the above as temporary housing has been promptly made to the Pejabat Buruh (Department of Labour). Schools For local children, includes children of Felda staff and Scheme Smallholders, there are government primary, secondary and religious schools in the vicinity of the PMUs. Sundry shops Sundry shops and other facilities are available in the vicinity of the PMUs, e.g. banks, petrol station, fresh market, night market, restaurants and other eating places. Crèche ( Rumah Asuhan Kanak-kanak) Government managed kindergartens, i.e. Tadika KEMAS, are available in all estates visited for pre-school children. Medical clinics A government managed clinics is available at the vicinity of the PMUs. Medical allowance limit for married Felda staff is RM400/year and bachelor staff is RM200/year. FTP foreign workers are entitled for RM200/year of medical allowance. Transport to and from the clinics are provided free for Felda staff and FTP foreign workers. FTP foreign workers are covered by insurance underwritten by RHB Insurance, i.e. through Foreign Workers Compensation Scheme and the insurances are still valid at the time of audit. 6.5.4 Growers and millers shall make demonstrable efforts to monitor and where able, improve workers’ access to adequate, Food for the Felda staff, Scheme Smallholder and FTP foreign workers provided through sundry shops at the vicinity of the PMUs. Most of the sundry shops are operated by the Scheme INTETEK RSPO Report: Main Assessment: 9 -12 September 2014_Final R1 Complied INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9299/14-1 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Trolak Grouping: Main Assessment sufficient and affordable food. Page 39 of 68 Smallholders. Minor Compliance Criteria 6.6 The employer respects the rights of all personnel to form and join trade unions of their choice and to bargain collectively. Where the right to freedom of association and collective bargaining are restricted under law, the employer facilitates parallel means of independent and free association and bargaining for all such personnel. Indicators Findings and Objective Evidence Compliance 6.6.1 A published statement in local languages recognising freedom of association shall be available. The published statements of policy “Polisi Hak Kebebasan Bersuara and Menganggotai Kesatuan”, dated 1Jun. 2014 signed by Datuk Faizoul Ahmad, Pengarah Besar Felda, recognises the employee’s freedom of association, was found to be available and widely displayed in all notice boards of the PMUs. This policy is available in Bahasa Malaysia which can be understood by majority of the workers. All non-executive Felda staff are members of Kesatuan Pekerja-Pekerja Felda Palm Industries Sdn. Bhd. and all executives staff are members of Persatuan Kakitangan Kanan Felda [PKKF]. Membership fees are between RM5-10 through monthly salary deduction. In the POM for example, latest meeting between workers representative with the management was conducted on 10 Jan. 2014. Issues raises during the meeting were verified some are already completed and some are pending budget approval. Complied Both unions mentioned above meet annually. For example, last record of “Kesatuan Pekerja-Pekerja Felda Cawangan Selangor/Perak Selatan” [KPPF CS/PS] meeting was on 14 Jul. 2014. Complied Major Compliance 6.6.2 Minutes of meetings with main trade unions or workers representatives shall be documented. Minor Compliance Criteria 6.7 Children are not employed or exploited. Indicators Findings and Objective Evidence Compliance 6.7.1 There shall be documentary evidence that minimum age requirements are met. The PMU has a policy of not employing child labour i.e. persons below 18 years old in accordance with Employment Act 265 as evidenced in “Polisi Pekerja Kanak-Kanak”, dated 1 Jun. 2014 signed by Datuk Faizoul Ahmad, Pengarah Besar Felda. This policy is displayed at strategic public places. Employees and workers profile were sighted during the audit. No underage workers found. This fact was further verified through interviews with staff and workers in the PMU. Complied Major Compliance Criteria 6.8 Any form of discrimination based on race, caste, national origin, religion, disability, gender, sexual orientation, union membership, political affiliation, or age, is prohibited. Indicators Findings and Objective Evidence Compliance 6.8.1 A publicly available equal opportunities policy including identification of relevant/affected groups in the local environment shall be documented. The PMU has a publicly displayed documented policy on equal opportunities, i.e. “Polisi Kesetaraan Peluang”, dated 1 Jun. 2014 signed by Datuk Faizoul Ahmad, Pengarah Besar Felda.. The policy stressed on non-discrimination based on race, caste, nationality, religion, gender, sexual orientation, disability/handicap, and union/political affiliations. However, positive discrimination for the benefit of certain society groups may be allowed after consultation. Complied Felda adopted the “Polisi Pengambilan Pekerja Asing”, dated 1 Jun. 2014 signed by Datuk Faizoul Ahmad, Pengarah Besar Complied Major Compliance 6.8.2 Evidence shall be provided that employees and groups including local communities, INTETEK RSPO Report: Main Assessment: 9 -12 September 2014_Final R1 INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9299/14-1 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Trolak Grouping: Main Assessment women, and migrant workers have not been discriminated against. Major Compliance 6.8.3 It shall be demonstrated that recruitment selection, hiring and promotion where relevant are based on skills, capabilities, qualities, and medical fitness necessary for the jobs available. Minor Compliance Page 40 of 68 Felda. The employment of foreign workers was implemented without affecting the opportunities for local communities. Local workers at the POM and Felda estate offices are covered under SOCSO scheme, whilst, migrant workers working for FTP and Trolak Timur estate are covered under Foreign Workers Compensation scheme (FWCS) underwritten by RHB Insurance. Insurance covers sighted shows validity at least until 2015. Interviews with FTP foreign workers revealed satisfaction with the estates for job opportunities and they enjoy all common welfare amenities like free housing, free water and electricity supplies and medical care. They are aware that their grievances can be raised through various channels, especially the regular roll call meetings they are attending every morning. Depending on the nature of work positions, The PMU management takes into considerations the needs for technical qualifications/experience and related skills in recruitment selection, hiring and promotion exercises. It was verified that the promotions to higher position at the estates and POM were based on evaluations which considered the skill, capabilities, qualities and medical fitness of the employees. Complied Criteria 6.9 There is no harassment or abuse in the work place, and reproductive rights are protected. Indicators Findings and Objective Evidence Compliance 6.9.1 A policy to prevent sexual and all other forms of harassment and violence shall be implemented and communicated to all levels of the workforce. A documented policy to prevent sexual harassment and violence “Polisi Gangguan Seksual, Keganasan Serta Hak Kebebasan Reproduksi” dated 1 Jun. 2014 signed by Datuk Faizoul Ahmad, Pengarah Besar Felda. Gender committees or equivalent are formed, i.e. Kelab Keluarga Dayabudi [KKD] in the POM and Gerakan Persatuan Wanita [GPW] in the estates. At the PMU level Jawatankuasa Bertindak Wanita was formed on 16 Jul. 2014. All these committees are aware of the policy and its complaints procedures and planned has been developed to explain sexual harassment to the communities within the PMU. For example in Chairperson for the Jawatankuasa Bertindak Wanita, i.e. Ms. Husna, SDA Trolak Utara estate has included a briefing session on sexual harassment during “Program Santai Bersama Belia”held on 29 Aug. 2014 and during PIBG meeting in SK Trolak Utara held on 13 Aug. 2014. Complied Complied Major Compliance A documented policy to prevent sexual harassment and violence “Polisi Gangguan Seksual dan Keganasan” is available and publicly displayed, i.e. Polisi Gangguan Seksual, Keganasan Serta Hak Kebebasan Reproduksi” dated 1 Jun. 2014 signed by Datuk Faizoul Ahmad, Pengarah Besar Felda. All committees mentioned above, i.e. KKD, GPW and , Jawatankuasa Bertindak Wanita are aware of the policy and its complaints procedures. This policy and procedures have been communicated to all level workforce and the settlers through various activities as mentioned above. 6.9.3 A specific grievance mechanism which respects anonymity and protects complainants where requested shall be established, implemented, and communicated to all levels of Complaint and grievance procedures “Polisi Pemberian Maklumat (whistle blowing)” dated 1 Aug. 2006 [Bil. (10)FH/02/20] signed by Tajuddin Carrim, Pengarah Eksekutif Kanan, Sumber Manusia are available to manage grievances and complaints from internal and external stakeholders. Complied Major Compliance 6.9.2 A policy to protect the reproductive rights of all, especially of women, shall be implemented and communicated to all levels of the workforce. INTETEK RSPO Report: Main Assessment: 9 -12 September 2014_Final R1 INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9299/14-1 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Trolak Grouping: Main Assessment the workforce. Minor Compliance Page 41 of 68 Management confirmed that there has been no report of sexual harassment in the PMU so far. Criteria 6.10 Growers and millers deal fairly and transparently with smallholders and other local businesses. Indicators Findings and Objective Evidence Compliance 6.10.1 Current and past prices paid for Fresh Fruit Bunches (FFB) shall be publicly available. Onsite audit verified that the current and past prices paid for FFB pricing were displayed at the Mill and Estate offices. Complied Pricing mechanism for FFB is fair and transparent. Price of FFB was set based on MPOB approved price. FFB was also graded by licensed graders based on MPOB specification. Complied Stakeholder interviews conducted during this assessment with suppliers, contractors, and relevant parties including local and foreign workers confirmed that understand the contractual agreements (such as terms and payment) they enter into with the PMU. They also consider the business transactions as fair and transparent. Complied Agreed payments are made promptly within the 30-day of the following month. Through interviews made, there is no evidence to suggest of any unfair business practices with the local businesses. Complied Minor Compliance 6.10.2 Evidence shall be available that growers/millers have explained FFB pricing, and pricing mechanisms for FFB and inputs/services shall be documented (where these are under the control of the mill or plantation). Major Compliance 6.10.3 Evidence shall be available that all parties understand the contractual agreements they enter into, and that contracts are fair, legal and transparent. Minor Compliance 6.10.4 Agreed payments shall be made in a timely manner. Minor Compliance Criteria 6.11 Growers and millers contribute to local sustainable development where appropriate. Indicators Findings and Objective Evidence Compliance 6.11.1 Contributions to local development that are based on the results of consultation with local communities shall be demonstrated. The PMU’s contribution towards local communities had been evidenced in several social areas and verified during on site visit as follows: Compatible Minor Compliance 6.11.2 Where there are scheme smallholders, there shall be evidence that efforts and/or resources have been allocated to improve smallholder productivity. Minor Compliance • Free tuition, Quran reciting lesson for children of Felda staff and Scheme Smallholders. • Allocation for educational budget to schools in the vicinity of the PMU as incentives for high achievers. It was verified that in Felda Trolak Selatan, Trolak Timur, Trolak Utara, Sg. Klah and Sg. Behrang estates have Scheme Smallholders. Felda through its subsidiary, the FTP, are taking efforts to improve the productivity of the Scheme Smallholders while adhering to RSPO P&C. However, quite a number of Scheme Smallholders opted to manage their plots of lands on their own especially after the land titles have been transferred into their individual names. Compatible Criteria 6.12 No forms of forced or trafficked labour are used. Indicators Findings and Objective Evidence Compliance 6.12.1 There shall be evidence that no forms of forced or trafficked labour are used. Audit of employment records such as work permits in all estate offices confirmed that all migrant workers were recruited through legal means and according to the regulatory requirements. Unit Tenaga Kerja, FELDA Global Ventures Complied Major Compliance INTETEK RSPO Report: Main Assessment: 9 -12 September 2014_Final R1 INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9299/14-1 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Trolak Grouping: Main Assessment Page 42 of 68 [FGV] is the main unit organising recruitment of new foreign workers in collaboration with private recruitment agencies in the country of origin. The estates’ responsibilities are only to allocate each foreign worker with suitable accommodation and offer them enough jobs in a month. 6.12.2 Where applicable, it shall be demonstrated that no contract substitution has occurred. Minor Compliance 6.12.3 Where temporary or foreign workers are employed, a special labour policy and procedures shall be established and implemented. Major Compliance There was no evidence of contract substitution and this was confirmed from interviews with workers and relevant stakeholders. Complied The special policy on recruitment of foreign workers “Polisi Pengambilan Pekerja Asing” and equal opportunities “Polisi Kesetaraan Peluang” are established and the implementations are verified to be satisfactory. Review on employment contracts of foreign workers also confirmed that the policies, including minimum wages have also been duly implemented. Complied Criteria 6.13 Growers and millers respect human rights. Indicators Findings and Objective Evidence Compliance 6.13.1 A policy to respect human rights shall be documented and communicated to all levels of the workforce and operations (see Criteria 1.2 and 2.1). The special policy on human rights, i.e. “Polisi Hak Asasi Manusia” dated 1 Jun. 2014 signed by Datuk Faizoul Ahmad, Pengarah Besar Felda is established and the implementations are verified to be satisfactory. Review on employment contracts of foreign workers also confirmed that the policies, including minimum wages have also been duly implemented. Complied Not applicable to this PMU. Not applicable Major Compliance 6.13.2 As long as children of plantation workers of Sabah and Sarawak are not secured a right to go to government school, the plantation companies should engage in a process to secure the children of the plantation workers access to education as a moral obligation. Minor Compliance Principle 7: Responsible development of new plantings FELDA Trolak GROUPING-PMU has a procedure for this development but has not carried any new plantings after November 2005. Therefore Principle 7 is not applicable during this assessment. Principle 8: Commitment to continuous improvement in key areas of activity Criterion 8.1 Growers and millers regularly monitor and review their activities, and develop and implement action plans that allow demonstrable continual improvement in key operations. Indicators Findings and Objective Evidence Compliance 8.1.1 The action plan for continual improvement shall be implemented, based on a consideration of the main social and environmental impacts and opportunities of the grower/mill, and shall include a range of Indicators covered by these Principles and Criteria. Major / Minor -TBF The PMU has identified and implemented the following Continual Improvement Plans in the mill and estates for the period 2013 to 2015 as required: The plans include: Complied As a minimum, these shall include, but are not necessarily be limited to: • Reduce the usage of pesticides • Increase planting of beneficial plants (Turnera subulata, Cassia cobanensis and Antigonon leptopus) along the roads including those passing through scheme smallholders’ plots. • Arrange fronds in L-shape on flat land including scheme INTETEK RSPO Report: Main Assessment: 9 -12 September 2014_Final R1 INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9299/14-1 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Trolak Grouping: Main Assessment • Reduction in use of pesticides(Criterion 4.6); • Environmental impacts (Criteria 4.3, 5.1 and 5.2); Page 43 of 68 smallholders’ plots. • Reuse fertilizer bags; Return pesticide containers to suppliers; Sell off obsolete papers, steel. • Repair and repainting of workers’ houses/quarters. • Maintaining of zero accident rate. • Waste reduction (Criterion 5.3); • Pollution and greenhouse gas (GHG) emissions (Criteria 5.6 and 7.8); • Social impacts (Criterion 6.1); • Optimising the yield of the supply base. • Organising mobile banking from Bank Simpanan Nasional [BSN] to come to the settlement monthly to cater the needs of the elderly first generation Scheme Smallholders to withdraw money. • Allocation for educational budget to schools in the vicinity of the PMUs as incentives for high achievers. • Changing of underground water piping to improve the water supply around the Felda settlement. • Building badminton courts for employees. • Reduce the delivery time of FFB to POM. • Increase FFB quality and yield. 3.1.1 Supply Chain Certification Standards Findings - on CPO Mill The Supply Chain model applied at KKS Trolak POM during this Main Assessment is Module E – CPO Mills: Mass Balance (MB). Details of findings are as follows: E.1 Documented procedures Indicators Findings and Objective Evidence Compliance E.1.1 A documented Supply Chain Procedure Doc No. FGVPMRSPO SCCS Issue 1.0 Rev 2.0 (Effective 1 Dec 2012) SOP for Mill RSPO Supply Chain Certification System has been established and implemented using the Mass Balance (MB) module. Complied a) Complete and up to date procedures covering the implementation of all the elements in these requirements The SOP addressed the following requirements: • Purchase, delivery, receipt, storage and processing of FFB from own PMU estates and suppliers (Outside Crop Producers), • Supplier evaluation and approval, • Production and storage of CPO, production data and capacity, • Sales and dispatch of CPO, • Document control, • Record control with retention period of 10 years. Implementation complied with all the requirements. Complied b) The name of the person having overall responsibility for and authority over the implementation of these requirements and compliance with all applicable requirements. This person shall be able to demonstrate awareness of the facilities procedures for the implementation of this standard. The Mill Manager has been appointed as the person responsible and with authority to implement RSPO Supply Chain requirements at the POM. Organization Chart and Job descriptions have been documented. Complied The facility shall have written procedures and/or work instructions to ensure the implementation of all the elements specified in these requirements. This shall include at minimum the following: INTETEK RSPO Report: Main Assessment: 9 -12 September 2014_Final R1 INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9299/14-1 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Trolak Grouping: Main Assessment Page 44 of 68 The SOP covers the receiving of FFB supply from the PMU estates and Outside Crop Producers. All supplies of FFB were subjected to verification of documents (delivery note), quantity check by weighbridge personnel and FFB quality check. Complied Indicators Findings and Objective Evidence Compliance E.2.1 The Mill verifies and records tonnages and supply source of FFB received at the weighbridge in the delivery note and weighbridge ticket and all FFB data are entered by the weighing clerk into the PGVPM computer system. Complied E.1.2 The facility shall have documented procedures for receiving and processing certified and noncertified FFBs. E.2 Purchasing and goods in The facility shall verify and document the volumes of certified and non-certified FFBs received. Each lorry load of FFB is from a specific Scheme Smallholder as identified in the Delivery Note and traceable to the account number in the computer system upon issuance of the weighbridge ticket. Monthly reports are submitted to the Kuala Lumpur Head Office through the Mill Performance Report (MPR) system. Production Report verified to be Mass Balance CPO. The POM has an internal monitoring and reporting mechanism for advising the CB of production variations. So far, there is no projected overproduction. Complied Indicators Findings and Objective Evidence Compliance E.3.1 Records and reports necessary for all aspects of the requirements were verified and confirmed to be available. Complied E.2.2 The facility shall inform the CB immediately if there is a projected overproduction. E.3 Record keeping The facility shall maintain accurate, complete, up-to-date and accessible records and reports covering all aspects of these requirements. E.3.2 Retention times for all records and reports shall be at least five (5) years. E.3.3 The facility shall record and balance all receipts of RSPO certified FFB and deliveries of RSPO certified CPO, PKO and palm kernel meal on a three-monthly basis. E.3.4 The following trade names should be used and specified in relevant documents, e.g. purchase and sales contracts, e.g. *product name*/SG or Segregated. The supply chain model used should be clearly indicated. The records and reports were updated daily/ regularly, properly filed and readily retrievable. As per the SOP, the records and reports are archived and to be stored for a minimum of 10 years. Complied Transaction documents and bookkeeping of CPO and PK are done daily and monthly summary report of FFB receipt, FFB processed, CPO production, PK production and balance stocks submitted to the Kuala Lumpur Head Office. The two weighbridges at the Mill are duly calibrated and calibration certificates found to be in order. There is no PKO and Palm Kernel mill at the said POM facility. PK sold and delivered to the Kernel Crushing Plant. All deliveries of the MB sales are from positive stock. Complied POM has prepared an appropriate stamp for the identification of RSPO certified CPO and PK. Documents to be stamped “RSPO CPO or PK – Mass Balance”. Traceability was verified for the production reports for Jan 2014 till Aug 2014 which was verified from the related records (FFB Delivery Note, Weighbridge Ticket, FFB & Truck Daily Summary, Production Report, CPO Storage Report and CPO Delivery Notes. Complied INTETEK RSPO Report: Main Assessment: 9 -12 September 2014_Final R1 INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9299/14-1 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Trolak Grouping: Main Assessment E.3.5 Page 45 of 68 There is no outsourced activity at this POM. Complied Indicators Findings and Objective Evidence Compliance E.4.1 Items (a) to (e) are included in the company’s invoices, delivery note and other relevant documents to all CPO buyers as stipulated in the SOP for RSPO/MB module. Deliveries of CPO and PK made with Delivery Note. Data entry into computer system or reporting spreadsheet. Delivery of CPO and PK checked to ensure that the authorized quantities are not exceeded. Complied Indicators Findings and Objective Evidence Compliance E.5.1 The Mill has maintained records of training on the Supply Chain Certification System for Mass Balance (MB) Module. Interview with the weighbridge personnel confirmed his awareness of how the MB module is being implemented and maintained. Complied Indicators Findings and Objective Evidence Compliance E.6.1 The SOP stated that the PMU will only make claims on certified CPO and PK from certified FFB using MB model according to "RSPO Rules on Market Communications and Claims" and "RSPO Trademark usage and Guidelines". So far, there has been no claims made by the PMU. Complied In cases where a mill outsources activities to an independent palm kernel crush, the crush still falls under the responsibility of the mill and does not need to be separately certified. The mill has to ensure that the crush is covered through a signed and enforceable agreement. E.4 Sales and good out The facility shall ensure that all sales invoices issued for RSPO certified products delivered include the following information: a) The name and address of the buyer; b) The date on which the invoice was issued; c) A description of the product, including the applicable supply chain model (Segregated); d) The quantity of the products delivered; e) Reference to related transport documentation. E.5 Training The facility shall provide the training for all staff as required to implement the requirements of the Supply Chain Certification Systems. E.6 Claims The facility shall only make claims regarding the use of or support of RSPO certified palm oil that are in compliance with the RSPO Rules for Communication and Claims. 3.1.2 Status on Supply Chain on POM: Based on the documents and records presented during the on-site verifications made, it is concluded that the KKS Trolak POM has been able to comply with the requirements of the RSPO SCCS under the ‘MB’ module and is thus eligible for ‘MB’ trading for its palm products for year 2014/2015. 3.1.3 Status on Trading of Certified Palm Products by PMU: The PMU and POM has not commenced the trading of any of its certifiable palm products under the MB module. INTETEK RSPO Report: Main Assessment: 9 -12 September 2014_Final R1 INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9299/14-1 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Trolak Grouping: Main Assessment Page 46 of 68 3.2 Status of Identified Noncompliance and Corrective Actions, Observations and Positive Elements. 3.2.1 Noncompliances The status of the Noncompliances (NCR) and Observations (OBS) identified against the MYNI Compliance Indicators is as per the details below: Assessment Type Year Noncompliance (NCR) Observations (OBS) Main Assessment 2014 14 (7-Major & 7-Minor) 1 Year 2014: Main Assessment (14 - NCRs) NCR #1 MYNI Indicator NC: AL-01, Major 3.1.1 Details of NCR Date issued: 12 Sept 2014 Nonconformance: Minimum 3-year Business / Management Plan at the Trolak Selatan and Utara estates was not available for the estates which have not taken up the FTP services by the Felda Settlers. Root Cause and Corrective Action: The Scheme Manager for the Settlers had overlooked the matter. The minimum 3-year Business / Management Plan for 2015, 2016 and 2017 will be prepared for the estates of the Felda Settlers Scheme Smallholders at the Trolak Selatan and Utara estates. Verification for closure: On site verification was followed up and conducted by the auditor. The evidences i.e. 3-year Business / Management Plan were submitted and reviewed. The actions taken has satisfactorily addressed the issue and accepted for the closure of NC. NC status verified by auditor: AL Date closed: 6 Nov 2014 Verification (for effective closure): During ASA-01 NCR #2 MYNI Indicator NC: AL-02, Minor 4.2.2 Details of NCR Date issued: 12 Sept 2014 Nonconformance: At Trolak Selatan and Trolak Utara estates, records of fertilizer inputs are not available or maintained at the non-FTP Felda Settlers plots of estate. Root Cause and Corrective Action: The Scheme Manager for the Settlers had overlooked the matter. Manuring and fertilizer usage records will be established and maintained at the Scheme Managers office and Assistant appointed to update the records regularly. Verification for closure: Actions taken and evidences (including photos) submitted found to satisfactorily address the nonconformance. NC status verified by auditor: AL Verification (for effective closure): During ASA-01 INTETEK RSPO Report: Main Assessment: 9 -12 September 2014_Final R1 Date closed: 11 Oct 2014 INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9299/14-1 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Trolak Grouping: Main Assessment NCR #3 MYNI Indicator NC: AL-03. Minor 4.3.2 Page 47 of 68 Details of NCR Date issued: 12 Sept 2014 Nonconformance: At Trolak Timur estates, some terraces at the hilly areas were noted without adequate stop bunds at the replanting areas, to prevent water runoff. Identified damaged culverts are still in process of being repaired. Root Cause and Corrective Action: There was lack of proper monitoring during the replanting time by the Scheme Manager for the Settlers. Program for the repair and replacement of the damaged culverts will be drawn up in order to minimise the erosion. Verification for closure: Actions taken and evidences (including photos) submitted found to satisfactorily address the nonconformance. NC status verified by auditor: AL Date closed: 11 Oct 2014 Verification (for effective closure): During ASA-01 NCR #4 MYNI Indicator NC: AL-04, Major MYNI 4.4.1 / P&C 2013, 4.4.2 Details of NCR Date issued: 12 Sept 2014 Nonconformance: The maintenance and monitoring of the tributaries / waterways at Sungai Trolak and Sungai Gentung, have to be more effective to ensure the smooth flow of water as it was found that there were plantation debris (fronds, wood waste, etc.) impeding the flow of water. Root Cause and Corrective Action: There was a lack of awareness and discipline among some of the individual Settlers. A community ‘Gotong-Royong’ has been held to clear the debris from the said water ways and this will be monitored on regular basis. Verification for closure: On site verification was followed up and conducted by the auditor. The evidences submitted were reviewed and accepted for the closure of NC. (Refer to photographic attachments of report) NC status verified by auditor: AL Date closed: 6 Nov 2014 Verification (for effective closure): During ASA-01 NCR #5 MYNI Indicator NC: AL-05, Major 4.6.2 Details of NCR Date issued: 12 Sept 2014 Nonconformance: 1. At Trolak Selatan and Trolak Utara, there was no record on the pesticides used by the Settlers estates or the appointed Contractor. It is noted that non FTP Settlers had been buying, storing and disposing the pesticides and containers on their own. 2. At Trolak Timur, pesticides storage did not display proper labelling and CSDS available for the user. Secondary containment against spillages or leakages was not constructed. INTETEK RSPO Report: Main Assessment: 9 -12 September 2014_Final R1 INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9299/14-1 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Trolak Grouping: Main Assessment Page 48 of 68 Root Cause and Corrective Action: The Scheme Manager for the Settlers had overlooked the matter. Proper storage and records for the pesticides will be done at the estates. Verification for closure: On site verification was followed up and conducted by the auditor. 1. Pesticide record books were available and maintained. 2. Pesticides store were improved with evidences of proper labelling and display, with appropriate secondary containment. Evidences were reviewed and accepted for the closure of NC. (Refer also to photographic attachments of report) NC status verified by auditor: AL Date closed: 6 Nov 2014 Verification (for effective closure): During ASA-01 NCR #6 MYNI Indicator NC: AL-06, Major 4.6.11 Details of NCR Date issued: 12 Sept 2014 Nonconformance: At all 3 estates audited, there was lack of awareness of the Annual Medical Surveillance for Pesticide handlers and no records for any personnel from the estates has been sent for this medical check for the last 12 months. Root Cause and Corrective Action: There was a lack of awareness of the issue by the Scheme Manager and the individual Settlers. The relevant pesticide handlers will be sent for the Medical checkup. Verification for closure: On site verification was followed up and conducted by the auditor. The evidences submitted i.e. medical reports on pesticide exposure by handlers were available and reviewed. The results showed no symptoms of any toxic reaction or any case of low blood cholinesterase levels. NC was accepted for the closure. NC status verified by auditor: AL Date closed: 6 Nov 2014 Verification (for effective closure): During ASA-01 NCR #7 MYNI Indicator NC: AL-07, Major 4.7.3 Details of NCR Date issued: 12 Sept 2014 Nonconformance: Wearing of safety PPE not consistent and first aid safe kits are not available during field visit at Trolak Selatan estate. Understanding of training and handling of pesticides not adequate. Training records of field workers not maintained. INTETEK RSPO Report: Main Assessment: 9 -12 September 2014_Final R1 INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9299/14-1 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Trolak Grouping: Main Assessment Page 49 of 68 Root Cause and Corrective Action: There was a lack of awareness of the issue by the Scheme Manager and the individual Settlers. Briefing and training will be conducted to the Settlers and estate personnel on the said matter. Verification for closure: On site verification was followed up and conducted by the auditor. The evidences submitted i.e. briefing and training records maintained including photos taken, were reviewed and accepted for the closure of NC. NC status verified by auditor: AL Date closed: 6 Nov 2014 Verification (for effective closure): During ASA-01 NCR #8 MYNI Indicator NC: SH-01, Minor 5.1.2 Details of NCR Date issued: 12 Sept 2014 Nonconformance: The Management plan for mitigation of environmental impacts, timeframe for action and responsible persons were not adequately followed up by the Estate managers at the PMU. For instance at the Felda Trolak Timur estate, although the buffer zone signage was placed at the Sungai Trolak, the extent of the boundary for the buffer is not clearly demarcated. Again, this finding was also observed at the Felda Trolak Utara, where the same river (Sungai Trolak) runs across the PMU. It was also observed no clear demarcation of the buffer zone being done along the Sungai Gentong in Felda Trolak Selatan. Signage on buffer and signage on the prohibited activities along all the buffer zones were found to be insufficiently placed for the PMU estates visited i.e. Trolak Utara, Trolak Selatan and Trolak Timur. Root Cause and Corrective Action: The Estate Management and Scheme Manager had overlooked the matter. Budget allocation for RSPO activities was only approved recently. Preparation and installation of signages and demarcation of buffer zones still not fully completed. The respective estates had made the necessary signages and erected them at the locations as required. Demarcation of buffer zones will be done. Verification for closure: Actions taken and evidences (including photos) submitted found to satisfactorily address the nonconformance. NC status verified by auditor: AL Date closed: 11 Oct 2014 Verification (for effective closure): During ASA-01 NCR #9 MYNI Indicator NC: 5.2.1 Details of NCR Date issued: 12 Sept 2014 INTETEK RSPO Report: Main Assessment: 9 -12 September 2014_Final R1 INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9299/14-1 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Trolak Grouping: Main Assessment SH-02, Major Page 50 of 68 Nonconformance: There was no clear separation of the boundary between the Felda Trolak Timur and Forest Reserve, Bukit Slim (Hutan Simpanan Bukit Slim). As such there was no clear demarcation of buffer for wild life corridors and fire break purposes. Root Cause and Corrective Action: The Estate Management and Scheme Manager had overlooked the matter. Buffer zone signages for the demarcation will be done at the estates. Verification for closure: On site verification was followed up and conducted by the auditor. The evidences submitted were reviewed and accepted for the closure of NC. (Refer to photographic attachments of report) NC status verified by auditor: AL Date closed: 6 Nov 2014 Verification (for effective closure): During ASA-01 NCR #10 MYNI Indicator NC: SH-03, Minor 5.2.3 Details of NCR Date issued: 12 Sept 2014 Nonconformance: Wildlife awareness program lacking among the settlers and workers. Awareness program on the RTE could be further enhanced. Root Cause and Corrective Action: There was a lack of awareness of the issue by the Estate Management, Settlers and workers. Briefing will be conducted on the conservation and wildlife preservation programs. Monitoring will be implemented for any RTE. Verification for closure: Actions taken and evidences (attendance list, report of the programme and photos) submitted found to satisfactorily address the nonconformance. NC status verified by auditor: AL Date closed: 11 Oct 2014 Verification (for effective closure): During ASA-01 NCR #11 MYNI Indicator NC: SH-04, Minor P&C 5.3.3 / MYNI 5.3.2 Details of NCR Date issued: 12 Sept 2014 Nonconformance: At Felda Trolak Selatan and Felda Trolak Utara estates, it was discovered that the disposal of plantation waste materials was not properly monitored and recorded. The waste materials such as fertilizer bags, plastics, tyres and pesticides containers were strewn all over the places in the fields. Action plan for the disposal of this waste was available; however, it has not been adhered to or implemented accordingly. Provision of a dumpsite for the disposal of these waste were not provided. The disposal of plantation waste, especially those plantation managed by the smallholders, were not monitored. There was no proper implementation and monitoring of their disposal. It was not properly implemented and documented. In addition, scheduled waste inventory in the estates were inadequately documented. INTETEK RSPO Report: Main Assessment: 9 -12 September 2014_Final R1 INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9299/14-1 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Trolak Grouping: Main Assessment Page 51 of 68 Root Cause and Corrective Action: There was a lack of awareness of the issue by the Estate Management, Settlers and workers. The estate management had taken actions to properly segregate the waste materials accordingly. Disposal of domestic waste materials will be done at designated landfill areas. Proper signages will be displayed at the sites of the landfills. Verification for closure: Actions taken and evidences (briefing attendance list, photos and records of waste segregation and signages erected) submitted, were reviewed and found to satisfactorily address the nonconformance. NC status verified by auditor: AL Date closed: 11 Oct 2014 Verification (for effective closure): During ASA-01 NCR #12 MYNI Indicator NC: SH-05, Minor 5.5.2 Details of NCR Date issued: 12 Sept 2014 Nonconformance: Activities of open burning in the plantation have not been monitored closely at Trolak Selatan estate. There was evidence of open burning being carried out in one of the fields i.e. Block 9, Peringkat 1A, for the processing of coconut kernel. This is contrary to the Felda’s Policy of ‘Zero Open Burning’. Besides, there was no evidence of any prior approval for the burning of the product. Root Cause and Corrective Action: There was lack of understanding on the issues raised. A briefing will be conducted to all the settlers at the estates to observe the ‘Zero Open Burning’ policy. Special request and approval will be made to the Estate Management for their consideration if needed in the future. Verification for closure: Actions taken and evidence (briefing records and meeting minutes) submitted found to satisfactorily address the nonconformance. NC status verified by auditor: AL Date closed: 11 Oct 2014 Verification (for effective closure): During ASA-01 NCR #13 MYNI Indicator NC: JM-01, Major 6.5.1 Details of NCR Date issued: 12 Sept 2014 Nonconformance: It was found in Felda Trolak Timur, 2012 and 2013 payment for unused annual leave for foreign workers have not been made. Payment for unused annual leave in lieu of such annual leave is stipulated under Employment Act 1955 [Act 265], 60E Annual Leave (2). Root Cause and Corrective Action: The management staff did not have clear understanding concerning the matter. All staff were given a copy of the Collective Agreement and Management Directive no. 31 allowing the carrying forward of 7 days of unused annual leave not taken for the year and to be used until end March of the following year. Payment for the foreign workers will be made accordingly. INTETEK RSPO Report: Main Assessment: 9 -12 September 2014_Final R1 INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9299/14-1 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Trolak Grouping: Main Assessment Page 52 of 68 Verification for closure: On site verification was followed up and conducted by the auditor. The evidences submitted i.e. payment slips and signed acknowledgements, were reviewed and accepted for the closure of NC. NC status verified by auditor: AL Date closed: 6 Nov 2014 Verification (for effective closure): During ASA-01 NCR #14 MYNI Indicator NC: JM-02, Minor 6.5.3 Details of NCR Date issued: 12 Sept 2014 Nonconformance: At Felda Trolak Selatan and Trolak Utara, cabin-type housing built since 2011 were meant to be temporary and no approval has yet been acquired from the local authority, i.e. Pejabat Buruh, as stipulated in the Workers’ Minimum Standard of Housing and Amenities Act 1990 (Act 446). Root Cause and Corrective Action: The Estate management had overlooked the matter. No officer was made to be responsible and lack of understanding by estate management concerning the requirement for inspection and suitable workers’ housing. An Officer had been appointed to conduct inspection of workers’ housing to ensure the maintenance of the housing facilities is maintained. Application for approval has been made. Budget has been proposed to construct proper housing for the foreign workers. Verification for closure: On site verification was followed up and conducted by the auditor. Actions taken and evidence submitted (inspection checklist, records of repair and application for upgrade of facilities) found to have satisfactorily addressed the nonconformance and accepted for the closure of NC. NC status verified by auditor: AL Date closed: 6 Nov 2014 Verification (for effective closure): During ASA-01 Year 2014: Main Assessment (1 - Observation) Ref No: RSPO MYNI Indicator Location Details of Observation OBS: SH-01 5.6.2 PMU – Mill & Estate Plans for reduction or minimization of GHG have not been established yet. Opened date 12 Sept 2014 Status Closed date Remark, if any New RSPO P&C (2013) requirement. To follow up during next Surveillance. 3.2.2 Identified Positive Elements 1) There was an increase in awareness and welfare for gender related activities – e.g. the establishment of Association for Development of Women (Persatuan Kemajuan Wanita) building for social and welfare activities for women at the Trolak PMU and neighbouring communities. 2) There was generally an improved awareness and commitment towards implementation of 5S, social, environment and safety issues in the estates audited. INTETEK RSPO Report: Main Assessment: 9 -12 September 2014_Final R1 INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9299/14-1 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Trolak Grouping: Main Assessment Page 53 of 68 3) Overall social welfare of the Settlers community was well taken care such as donations and arrangements for burial. 3.3 Summary of Issues Raised by Stakeholders, Findings and Follow up comments Prior to and during the Assessment, written and verbal feedback communicated from the stakeholders on the environmental and social performance of KKS Trolak PMU operations were sourced. All pertinent feedback issues were reviewed and followed up for verification and these had been accordingly incorporated into the report findings. See table below: Stakeholders’ Feedback Government Agencies Comunication done via email on 17 Jul 2014. See list under para 2.5. No feedback received. Non-Governmental Organizations Comunication done via email on 17 Jul 2014. See list under para 2.5. No feedback received. PMU Response Intertek verification / comment on further action (if any) Further action from PMU (if any) There was no feedback / enquiries received from any government Agencies concerning the operations of the PMU. Verified during on-site assessment that there has been no issues from any Government Agencies concerning the PMU’s operations. No further action needed. There was no feedback / enquiries received from any NGO concerning the operations of the PMU. Verified during on-site assessment that there has been no issues from any NGO concerning the PMU’s operations. No further action needed. Local Communities On-site consultation and feedback sesssions were held during the assessment with various categories of stakeholders comprising of Contractors Suppliers, Transporter, Local communities (Village Heads, Schools & Clinics), Government agencies, etc. and also employees/ workers were interviewed during the on-site assessment. Concerns and issues raised include: INTETEK RSPO Report: Main Assessment: 9 -12 September 2014_Final R1 INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9299/14-1 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Trolak Grouping: Main Assessment • • • • • Requested for more exposure and implementation of legal requirements on open burning, schedule waste and landfill managements. Road maintenance schedule are not properly followed. Annual clearing of waterways should be properly implemented. Better management system of domestic animals, e.g. cows and buffaloes, own by settlers. Add more fire hydrants around Felda settlements and offices. Other Interested parties • Stakeholders generally confirmed that the PMU has taken adequate positive measures on economic, environmental and social issues. The PMU will examine the concerns and issues raised and identify appropriate actions. Several actions have taken place on an ongoing basis and further consultations will be done to help the stakeholders be aware of the improvements taking place. Actions taken were verified under C4, 5, 6 and C8. Further improvements needed will be followed up during the next Annual Surveillance Assessment. Ongoing consultation, meetings and relationship building with interested parties will be maintained. Improvement of social and environmental needs of the local community has been verified on-site. INTETEK RSPO Report: Main Assessment: 9 -12 September 2014_Final R1 Page 54 of 68 No further action needed. INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9299/14-1 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Trolak Grouping: Main Assessment Page 55 of 68 4.0 Assessment Conclusion and Recommendation Based on the findings above, Felda Global Ventures Plantations (Malaysia) Sdn Bhd - KKS Trolak Grouping had been able to demonstrate its compliance with the RSPO Principles and Criteria (Apr 2013), Malaysian National Interpretation (MY-NI 2010) and the RSPO Supply Chain Certification Standard (Nov 2011) for Palm Oil Mill. The PMU is also aware of the new requirements of RSPO Principle and Criteria (Apr 2013) and actions needed for the subsequent assessment at the next surveillance assessment Therefore, it is recommended that the certification of Felda Global Ventures Plantations (Malaysia) Sdn Bhd for KKS Trolak Grouping be approved. Signed for and on behalf of Intertek Certification International Sdn Bhd Mr. Augustine Loh Lead Assessor Date: 21 November 2014 4.1 Acknowledgement of Internal Responsibility and Confirmation of Assessment Findings This is to acknowledge and confirm the assessment visits described in this report and the acceptance of the contents and findings in this assessment report. Signed for and on behalf of Felda Global Ventures Plantations (Malaysia) Sdn Bhd Mr. Norazam Abdul Hameed General Manager, Plantation Sustainability And Quality Management (PSQM) Department Date: 28 November 2014 INTETEK RSPO Report: Main Assessment: 9 -12 September 2014_Final R1 INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9299/14-1 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Trolak Grouping: Main Assessment 4.2 Page 56 of 68 INTERTEK RSPO Certificate details for KKS Trolak Grouping Certificate No: RSPO 929988 Issue date: 20 December 2014 Expiry date: 19 December 2019 Organization Felda Global Ventures Plantations (Malaysia) Sdn Bhd Address of Head Office: 8th Floor Balai Felda, Jalan Gurney Satu, 54000 Kuala Lumpur, Malaysia RSPO Membership No: 1-0013-04-000-00 Plantation Management Unit: KKS Trolak Grouping Address of POM: Kilang Sawit Trolak, Pejabat Pos Sungkai, 35600 Sungkai, Perak Darul Ridzuan, Malaysia Standards: RSPO Principles and Criteria (April 2013); Malaysian National Interpretation (November 2010); RSPO Supply Chain Certification Standards (November 2011) for the Palm Oil Mill. Certification scope: Production of Crude Palm Oil and Palm Kernels Supply Chain model for CPO & PK: Mass Balance (MB) Details of the Mill and Supply bases covered by this certificate and the tonnage approved are: Name GPS Reference Latitude Longitude Address KKS Trolak (POM) (Capacity: 30 MT/hr) Kilang Sawit Trolak, Pejabat Pos Sungkai, 35600 Sungkai, Perak Darul Ridzuan, Malaysia 3°56'16.74"N 101°21'02.82"E FELDA/FTP Trolak Utara Felda Trolak Utara, 35600 Sungkai, Perak Darul Ridzuan, Malaysia 3°57'10.00"N 101°21'40.00"E FELDA/FTP Trolak Selatan Felda Trolak Selatan,35600 Sungkai, Perak Darul Ridzuan, Malaysia 3°55'05.00"N 101°22'50.00"E FELDA Trolak Timur Felda Trolak Timur, 35700 Trolak, Perak Darul Ridzuan, Malaysia 3°56'21.00"N 101°24'40.00"E FELDA Sg. Klah Felda Sg. Klah, 35600 Sungkai, Perak Darul Ridzuan, Malaysia 3°59'11.00"N 101°22'07.00"E FELDA Sg. Behrang Felda Sg. Behrang, 35820 Slim River, Perak Darul Ridzuan, Malaysia 3°46'48.00"N 101°27'20.00"E The annual certifiable tonnages of CPO and PK production by KKS Trolak Grouping from the supply base/suppliers as assessed and verified during the current assessment are detailed as follows: FY Jan – Dec 2013 - Actual FY Jan – Dec 2014 - Actual + Projected FY Jan – Dec 2015 - Projected Total certifiable FFB Processed (MT) 113,357.37 115,500 112,000 Total certifiable CPO Production (MT) 23,068.22 24,024 23,296 Total certifiable PK Production (MT) 7,050.83 6,815 6,608 MB MB MB POM SCCS Model for POM INTETEK RSPO Report: Main Assessment: 9 -12 September 2014_Final R1 INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9299/14-1 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Trolak Grouping: Main Assessment Page 57 of 68 Appendix A: Qualifications of Lead Assessor and Assessment Team Mr. Augustine Loh (AL) – Lead Assessor / Technical Expert (Palm Oil Mill, Environment, Social, Conservation & HCV area, GAP, IPM, Land Use and Supply Chain) – Master in Business Administration, USA and Diploma in Maritime Studies, Singapore Mr. Augustine Loh is an IRCA Third Party Assessment (TPA) Lead Auditor and IRCA Lead Tutor for IRCA ISO 9001 and OHSAS 18001 Lead Auditor Courses as well as Tutor for RSPO Certification Programs and Integrated Management System in Intertek, Malaysia. He has over 25 years of fieldwork and experience in Palm based product survey, supply chain monitoring, inspection and testing. He has successfully completed the IRCA accredited Lead Auditor course in ISO 9001:2008, ISO 14001:2004, OHSAS 18001:2007, ISO 22000, RSPO Principles and Criteria Lead Assessor Course, RSPO Supply Chain Certification and International Sustainable Carbon Certification (ISCC) Lead Auditor course. He has also completed the RSPO training on RSPO P&C (2013), RSPO Palm GHG tool and RSPO RED requirements. He has conducted assessments of organizations in Malaysia, Singapore, Indonesia, Brunei, Thailand, Cambodia and Australia. He is currently the RSPO Program Manager in Intertek, Malaysia and has performed over 700 auditing days on quality, environmental and safety & health assessments in various sectors including oil palm plantations. He was the RSPO CB Assessment Team Leader / Member which audited several RSPO certified Plantation Management Units since in 2009. He was the CB Team Leader in the stakeholder consultation and development of the RSPO Cambodian Local Indicators. He is a member of the Internal Review Panel for RSPO Assessment reports since 2010. Mr. Sazali Hasni (SH) – Assessor / Technical Expert (Environment, Conservation and HCV area) - Bachelor of Science (Forestry) Mr. Sazali Hasni (SH) has over 25 years work experience in the forestry sector. He is an IRCA Auditor for ISO 9001 and auditor for the PEFC Chain-of-Custody Certification. He has successfully completed training in the Intertek In House RSPO P&C, MYNI. He was a member in the stakeholder consultation and development of the Malaysian Criteria & Indicators (MC&I) for Forest management Certification. He has been involved in the auditing of Forest Management Certification for the Perak State Forestry Department and Pahang State Forestry Department. He has also been involved with a German based company in testing their criteria for carbon tracing in an oil palm plantation in 2011. He had also acted as the regional consultant to International Tropical Timber Organization (ITTO) for the Asia Pacific region in the Evaluation and Monitoring of Projects funded by the organization from 1994 to 1998. Projects funded are mainly forestry related such as reforestation, conservation, community forestry apart from other research based projects. Mr. Jumat Majid (JMD) – Assessor / Technical Expert (Social Responsibility and Workers Welfare) – BSc (Social Science) Mr Jumat Majid (JM) has over 13 years work experience in the agriculture sector. He has successfully completed the IRCA accredited Lead Auditor course in ISO 9001:2008 and RSPO P&C MY-NI Lead Assessor course. He has also successfully completed training programs in Organic Agriculture Development and had performed organic agriculture inspections and assessments for more than 6 years. He has been involved in NGO work in the areas of social impact assessments within the South East Asia region. He was part of the RSPO Assessment team which audited a RSPO certified Plantation Management Unit in 2010. INTETEK RSPO Report: Main Assessment: 9 -12 September 2014_Final R1 INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9299/14-1 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Trolak Grouping: Main Assessment Page 58 of 68 Appendix B: Assessment Plan (Actual) Date Time 09/09/2014 Day 1 9.00 am – 12.00 pm 12.00 pm 2.00 pm 2.00 pm – 2.30 pm 2.30 pm – 5.00 pm 5.00 pm – 6.00 pm 6.00 pm – 7.00 pm Date 10/09/2014 Day 2 Time 8.30 am – 12.30pm 12.30 pm – 1.30 pm 1.30 pm 5.00 pm 5.00 pm – 6.00 pm 6.00 pm – 7.00 pm Assessors and Assessment Activity Asssessment Team Travel to KKS Trolak grouping Palm Oil Mill (POM) Office Lunch Break Opening Meeting and Briefing at KKS Trolak grouping POM Office (to be attended by representatives from the Estates as well) Document Review and Assessment by all Assessors on respective RSPO P&C:1 to 8 at POM AL SH JMD Site assessment at Palm Oil Site assessment at Palm Oil Site assessment at Palm Oil Mill Mill Mill • P1 Transparency • P5 Environmental , • P6 Employees, Individuals & Communities incl. Gender Conservation • P4 Best Practices at Mill Issues • P8 Continual Improvement • P8 Continual Improvement • P8 Continual Improvement • Review of changes for compliance to revised P&C 2013 • Review of Time Bound Plan • Verification for compliance with rules on partial certification Travel to Hotel & Break Team Meeting and Discussion AL Site assessment at Palm Oil Mill o P1 Transparency • P2 Laws & regulations • P3 Economic & Financial Viability • P4 Best Practices at Estates • P7 New Plantings • P8 Continual Improvement Assessors and Assessment Activity SH JMD Site assessment at FELDA/ Site assessment at FELDA/ FTP Trolak Timur estate FTP Trolak Timur estate • P5 Environmental, • P6 Employees, Individuals Conservation, including HCV & Communities incl. Gender Issues • P8 Continual Improvement • P8 Continual Improvement Lunch Break Continue site assessment at FELDA/FTP Trolak Timur estate Continue site assessment at FELDA/FTP Trolak Selatan estate Travel to Hotel & Break Team Meeting and Discussion INTETEK RSPO Report: Main Assessment: 9 -12 September 2014_Final R1 Continue site assessment at FELDA/FTP Trolak Selatan estate INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9299/14-1 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Trolak Grouping: Main Assessment Date 11/09/2014 Day 3 Time 8.30 am – 12.30pm Page 59 of 68 Assessors and Assessment Activity AL SH JMD Stakeholders’ Consultation on the following categories (see Notes 1 and 2 below): • Contractors • Suppliers • Transporters • NGOs • Government Department / Agencies • Local Community • Settlers, in the case of independent and organized smallholders. Notes 1. It is mandatory for the PMU to inform Intertek and provide the information (as a minimum the no. of stakeholders in each applicable category and contact number) on the stakeholders prior to the assessment. 2. This will facilitate the random and impartial selection of stakeholders (including independent and organized smallholders, where applicable) and to meet the sample size requirement. 12.30 pm – 1.30 pm 1.30 pm 5.00 pm 5.00 pm – 6.00 pm 6.00 pm – 7.00 pm Date 12/09/2014 Day 4 Time 8.00 am – 11.00pm 11.00 am – 3.00 pm 3.00 pm – 4.00 pm 4.00 pm – 4.30 pm 4.30 pm 5.00 pm 5.00 pm – 5.30 pm Lunch Break Site assessment at FELDA/ FTP Trolak Selatan estate • P1 Transparency • P2 Laws & regulations • P3 Economic & Financial Viability • P4 Best Practices at Estates • P7 New Plantings • P8 Continual Improvement Site assessment at FELDA / FTP Trolak Utara estate • P5 Environmental, Conservation, including HCV • P8 Continual Improvement Site assessment at FELDA / FTP Trolak Utara estate • P6 Employees, Individuals & Communities incl. Gender Issues • P8 Continual Improvement Travel to Hotel & Break Team Meeting and Discussion AL Site assessment at FELDA / FTP Trolak Utara estate • P1 Transparency • P2 Laws & regulations • P3 Economic & Financial Viability • P4 Best Practices at Estates • P7 New Plantings • P8 Continual Improvement Assessors and Assessment Activity SH JMD Site assessment at FELDA / Site assessment at FELDA / FTP Trolak Utara estate FTP Trolak Utara estate • P5 Environmental, • P6 Employees, Individuals & Conservation, including HCV Communities incl. Gender Issues • P8 Continual Improvement • P8 Continual Improvement Lunch Break Site assessment at KKS Trolak (Palm Oil Mill) • P2 Laws & regulations • P3 Economic & Financial Viability • Supply Chain for POM (SCCS) • P8 Continual Improvement Site assessment at FELDA Trolak PMU estates to follow up on any specific criteria/areas • P5 Environmental, Conservation, including HCV • P8 Continual Improvement Site assessment at FELDA Trolak PMU estates to follow up on any specific criteria/areas • P6 Employees, Individuals & Communities incl. Gender Issues • P8 Continual Improvement Preparation for Closing Meeting Team Meeting and Discussions with KKS Trolak grouping Management Representative Closing Meeting & Briefing at Palm Oil Mill Office INTETEK RSPO Report: Main Assessment: 9 -12 September 2014_Final R1 INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9299/14-1 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Trolak Grouping: Main Assessment Appendix C-1: Location Map of Felda KKS Trolak Grouping KKS Trolak Grouping INTETEK RSPO Report: Main Assessment: 9 -12 September 2014_Final R1 Page 60 of 68 INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9299/14-1 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Trolak Grouping: Main Assessment Appendix C 2-1: FELDA/FTP Trolak Utara estate Appendix C 2-1: FELDA/FTP Trolak Selatan estate INTETEK RSPO Report: Main Assessment: 9 -12 September 2014_Final R1 Page 61 of 68 INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9299/14-1 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Trolak Grouping: Main Assessment Appendix C 2-1: FELDA Trolak Timur estate INTETEK RSPO Report: Main Assessment: 9 -12 September 2014_Final R1 Page 62 of 68 INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9299/14-1 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Trolak Grouping: Main Assessment Appendix C 2-1: FELDA Sg. Klah estate INTETEK RSPO Report: Main Assessment: 9 -12 September 2014_Final R1 Page 63 of 68 INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9299/14-1 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Trolak Grouping: Main Assessment Appendix C 2-1: FELDA Sg. Behrang estate INTETEK RSPO Report: Main Assessment: 9 -12 September 2014_Final R1 Page 64 of 68 INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9299/14-1 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Trolak Grouping: Main Assessment Appendix D: Photographs of Assessment findings at KKS Trolak grouping At the POM and office FFB prices publicly displayed Hazardous chemical store at Trolak Timur Fertilizer store at Trolak Selatan Replanting and terracing at Trolak Timur Field inspection at Trolak Selatan INTETEK RSPO Report: Main Assessment: 9 -12 September 2014_Final R1 Page 65 of 68 INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9299/14-1 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Trolak Grouping: Main Assessment Page 66 of 68 Signages adjacent to Conservation areas at Trolak Timur Signages for Buffer zone at Trolak Utara Stakeholder consultations during assessment Briefing during the closing meeting On-site Verification findings at KKS Trolak grouping New buffer zone signages along water ways at Trolak estates New buffer zone signages along water ways at Trolak estates INTETEK RSPO Report: Main Assessment: 9 -12 September 2014_Final R1 INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9299/14-1 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Trolak Grouping: Main Assessment Page 67 of 68 Demarcations near Conservation areas at Trolak estates Upgraded chemical stores with proper display of MSDS/CSDS and secondary containment Medical reports for workers handling pesticides Records for the monitoring of Pesticides and fertilizer applications for the Settlers / Smallholders Appendix E: INTETEK RSPO Report: Main Assessment: 9 -12 September 2014_Final R1 INTERTEK CERTIFICATION INTERNATIONAL SDN BHD (188296-W) Report No.: R9299/14-1 Felda Global Ventures Plantations (Malaysia) Sdn Bhd KKS Trolak Grouping: Main Assessment Page 68 of 68 Time Bound Plan as submitted by FGVPM (updated in August 2014) No 1. 2009 K.Gelanggi 2. L. Utara 6 3. 4. 2010 Jengka 21 Jengka 3 Jengka 8 L. Utara 4 Jengka 18 Padang Piol Mill complexes to be audited in the respective year 2011 2012 2013 2014 Adela Belitong Palong Neram Timor Lok Heng Bukit Serting Hilir Pancing Besar Semencu Kahang Maokil Besout 2015 Krau 2016 Tersang Serting Waha Kulai Tenggaroh Trolak Pasoh Nitar T.Timor Keratong 2 Cini 2 Penggeli Kechau A Keratong 3 Cini 3 7. B. Kepayang Bukit Mendi Kemasul Kechau B Tementi Sg. Tengi Keratong 9 Kemahang 8. Lepar Hilir Bukit Sagu Chalok 9. Triang Mempaga Aring A Aring B 12. Embara. Budi Lancang. Kemudi Kalabakan 13. Umas Ciku 14. Kemudi. Sakti Mercu Puspita Nilam Permata Hamparan Badai Jerangan Barat Jerangan Baru Selancar 2A Selancar 2B 21 56 Sampadi 5. 6. Fajar Harapan Baiduri Ayu 10. 11. 15. 16. 17. 18. 19. 20. 21. New Total 2 2 6 8 9 17 9 26 9 35 ---End of Report-- INTETEK RSPO Report: Main Assessment: 9 -12 September 2014_Final R1 Kertih Selendang 14 70