NCR iTRAN 3000t Tabletop Transport
Transcription
NCR iTRAN 3000t Tabletop Transport
NCR iTRAN 3000t Tabletop Transport Operator Information B004-0000-0606 03.10.00 November 15, 2009 The product described in this book is a licensed product of NCR Corporation. Other brand and product names appearing in this publication are the trademarks or registered trademarks of their respective holders. It is the policy of NCR Corporation (NCR) to improve products as new technology, components, software, and firmware become available. NCR, therefore, reserves the right to change specifications without prior notice. All features, functions, and operations described herein may not be marketed by NCR in all parts of the world. In some instances, photographs are of equipment prototypes. Therefore, before using this document, consult with your NCR representative or NCR office for information that is applicable and current. To maintain the quality of our publications, we need your comments on the accuracy, clarity, organization, and value of this book. Address correspondence to: NCR Waterloo Attention: Information Engineering 580 Weber Street North P.O. Box 1611 Waterloo, Ontario, Canada N2J 4G5 Copyright © 2006, 2007, 2008, 2009 By NCR Corporation Dayton, Ohio U.S.A. All Rights Reserved Contents Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 About This Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Intended Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Revision Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Chapter 1: Operating Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Identifying System Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Original Feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 New Operator Accessible Feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Scanner with External Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Encoder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Pockets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Turning The System ON / OFF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Preparing Documents for Processing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Inserting and Removing Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Clearing Document Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Solving Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Power Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Document Feeding Slows Down . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 New Operator Accessible Feeder Replacable Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Encoding Dropouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Endorser Print Drum Print Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Refilling Endorser Print Drum . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Chapter 2: Maintenance Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Why Should The Workstation Be Cleaned? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . What and When Should You Clean ? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Start-of-Shift Cleaning Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Clean The Roll-On Stamp Drums . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Replacing Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Ink-Jet Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Encoder Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . NCR iTRAN 3000t Operator Information 24 25 26 30 31 31 32 1 Contents Chapter 3: Ordering Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Roll-On Stamp Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Chapter 4: Replacing Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . New Operator Accessible Feeder Replacable Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Encoder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 43 44 45 Appendix A: Character Sets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Magnetic Scanner Characters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Ink-Jet Fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Appendix B: System Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 System Characteristics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Environmental conditions: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Electromagnetic immunity: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Power supply: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Interface: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Product Dimensions: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Capacities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Processing Rates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Acceptable Documents: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Image Capture Details: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Encoder Details (Thermal): . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Endorser Details (Ink Jet): . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Roll-On Stamp Placement Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . CE Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 52 52 52 52 52 53 53 54 55 55 55 55 57 58 NCR iTRAN 3000t Operator Information Preface About This Book This book contains Operator information for the NCR iTRAN 3000t Table-Top Item Processing System. Intended Audience This book is for operators or supervisors who use and clean the NCR iTRAN 3000t Table-Top Item Processing System. Conventions Within the procedures described in this book, conventions help you to identify different types of information. Bold Bold identifies anything you must select, choose, run, press, or type. For example: Type dbscrpt, then press Enter. Chevrons Chevrons (>) indicate a series of menu selections. For example: Choose File > Import > Formats. Italics Italics identify a placeholder that must be replaced with your own specific information. For example: device=c:\path\7780mint.sys type=H. Italics are also used for emphasis. NCR iTRAN 3000t Operator Information 3 Preface Notes, Tips, Important, Cautions, Warnings Notes, cautions, and warnings alert you to important or critical information. Each is displayed in a different way: Note: Notes contain information that has special importance. * Tip: Tips contains useful advice for the user on tasks or procedures. ! Important: Important text contains information to which the reader should pay close attention. Caution: Cautions alert you to procedures or conditions that could damage equipment or data. Warning: Warnings alert you to procedures or conditions that could cause personal injury. 4 NCR iTRAN 3000t Operator Information Revision Record April 1, 2006 Section Revision All First release June 23, 2006 Section Revision All Added Encoder information October 23, 2006 Section Revision Chapter 3 Corrected the Encoder Ribbon order number Appendix B Added roll-on stamp print location details October 30, 2007 Section Revision Chapter 3 Corrected the Image Camera Cover (plastic), Feeder Reject group (Document Wiper) & Absorbing felt for endorser, order numbers on pg 27 Updated pictures on pages 10, 19 & 34. Updated info on document feeding on pg 15. Updated pocket capacity info on pg 41 Added encoder ribbon capacity of 6300 amount fields to pg 43. Updated endorser specifications on pg 43, 44 NCR iTRAN 3000t Operator Information 5 Revision Record May 30, 2008 Section Revision Chapter 1 Added Refilling Instructions for refilling the Roll-On Stamp on Pg 16 Chapter 2 Added note “No warning messages will be displayed when the cartridge is empty” on page 20. Chapter 3 Updated minimum order quantities on Pg 27 Roll on Stamp Ink Refill and Roll on Stamp Added 3 new NCR-Direct part numbers to Pg 27 and added reference to Note 3 on Pg 28. Appendix B Added to page 39 “Caution not to have cell phones, blackberries etc. within 1 meter of the MICR reader” November 15, 2009 6 Section Revision Chapter 1 Added updates to Operating Procedures Chapter 2 Added updates to Operator Maintenance Procedures. All Added information on Operator Accessible feeder, new camera cover and external power supplies for Scanner Modules. Chapter 2 & 3 Added Systemedia part numbers for new hopper rollers and extended camera covers. Added serial number break-ln’s for new hopper and extended camera covers. NCR iTRAN 3000t Operator Information 1 Operating Procedures This chapter details the operator procedures that are required to: turn the system ON / OFF prepare the system for operation load documents for processing clear document jams solving problems NCR iTRAN 3000t Operator Information 7 Chapter 1: Operating Procedures Identifying System Parts Identifying System Parts Original Feeder 1 - Adjustment knobs (for parallelism between Feeder and Reader). 2 - Document bin for automatic feeding 3 - Document presser 4 - Access cover for reject group 8 NCR iTRAN 3000t Operator Information Chapter 1: Operating Procedures Identifying System Parts New Operator Accessible Feeder Caution: Lift the operator cover both ends at once straight up New feeder serial number break-in is SN100832 NCR iTRAN 3000t Operator Information 9 Chapter 1: Operating Procedures Identifying System Parts Scanner 1 - ON/OFF indicator switch 2 - Front scanner 3 - Ink-jet print head 4 - Rear scanner 5 - Connection USB 2.0 6 - Mains fuse 7 - Connector power supply 10 NCR iTRAN 3000t Operator Information Chapter 1: Operating Procedures Identifying System Parts Scanner with External Power Supply New external power supply serial number break-in is SN100672 NCR iTRAN 3000t Operator Information 11 Chapter 1: Operating Procedures Identifying System Parts Encoder The encoder module contains a thermal encoder and two roll-on stamps. 12 NCR iTRAN 3000t Operator Information Chapter 1: Operating Procedures Identifying System Parts Pockets 1 - Document guide slot 2 - Document guide blade (3 per module) 3 - Single reject pocket 4- Variable document length guide 5 - Collections pockets (3 per module) NCR iTRAN 3000t Operator Information 13 Chapter 1: Operating Procedures Turning The System ON / OFF Turning The System ON / OFF 1 Make sure that the controller PC is turned on and ready for use. 2 Perform the start of day cleaning (see Chapter 2). 3 Turn on the system power switch (Item 1 in the scanner picture.) In this system, the encoder is disabled. 4 5 14 Listen for the usual startup tests from the system: a Motors turn on b The scanner lights turn on for approximately 2 seconds c The LED on the encoder flashes during startup and download for approximately 30 seconds. d A beep sounds when USB connections are established with the PC controller and the system is ready At the PC controller, start your application program. NCR iTRAN 3000t Operator Information Chapter 1: Operating Procedures Preparing Documents for Processing Preparing Documents for Processing It is important to prepare all documents properly before processing them on the workstation. Otherwise more document jams may result and document throughput may be reduced. If possible, create batches of work that contain documents of similar lengths as batches of similar lengths will likely run with fewer jams. Running documents longer than 8.5 inches will increase the likelihood of document jams. Removing Staples, etc. Remove staples, paper clips, rubber bands, pins and other foreign objects from all documents. Repairing Damaged Documents It is especially important to fix all documents before processing them. Unfold any folded documents, repair dog ears, repair any tears or ripped edges. If an item cannot be repaired then use a carrier document. This will help alleviate jams. Jogging Documents for the Feeder Before loading a stack of documents into the feeder, you must jog them first. Otherwise, documents may misfeed slowing down throughput. Use a mechanical jogger set to its highest setting for about 15 seconds. If documents of different sizes are being processed, then it is very important to jog the documents for a longer time. NCR iTRAN 3000t Operator Information 15 Chapter 1: Operating Procedures Inserting and Removing Documents Inserting and Removing Documents This section tells how to insert and remove documents from the following parts of the workstation: The feeder The pockets For instructions on removing jammed documents from various parts of the workstation, see “Clearing Document Jams” later in this chapter. Feeder To ensure the feeder feeds documents, read the following instructions carefully. To load a stack of documents into the main feeder, follow these steps. 1 Remove staples and paper clips 2 Check for dog ears on the bottom lead edge by fanning the documents. Remove the dog ears by straightening them as they may cause track interrupts. 3 Fan the documents, from both sides, to be sure they do not stick to one another. 4 Jog the documents before placing them in the feeder. Turn the jogger on its highest setting for about 15 seconds, run your fingers over the documents to create gaps and help the documents settle to the bottom. 5 Take hold of the documents to be loaded in the feeder in one hand such that your thumb is on the first document. Push the document presser (item 3 in the feeder picture back with the same hand. Use your other hand to support any documents already in the tray. Keep a steady pressure on the documents already in the tray. (be careful not to pull up on the documents already in the tray) NOTE: Do not fill the feeder over 2/3 full for optimal feeder operation. 6 Make sure all documents are right side up and facing toward you. 7 Place the documents into the tray in a vertical manner ensuring they do not lean forward or misfeeds may result. The lead edge of the documents should be against the right wall of the tray. 8 Allow the document presser to move forward gently against the bundle of documents. Pockets To remove documents from or put documents back into a pocket, simply hold the paddle open with one hand and handle the documents with the other. 16 NCR iTRAN 3000t Operator Information Chapter 1: Operating Procedures Clearing Document Jams Clearing Document Jams Document jams are a part of item processing. You can diminish jams by careful document preparation, and by making sure the documents are dry and clean. If a document jam occurs: 1 Click on the continue button (displayed on the monitor). This will attempt to flush the documents to the reject pocket. If this fails then: Starting with the downstream document, carefully work each document up and out of the transport. Where possible turn the rollers by hand to help clear the jam. Stack the documents in sequence as you remove them. 2 3 If a metal object caused the jam, make sure that: a The scanner camera-covers are not damaged. b The endorser stamps do not have embedded metal or damage. c There are no metal fragments on the scanner heads. Follow the application prompts to reprocess the items that were removed, in the order the application requests them. NCR iTRAN 3000t Operator Information 17 Chapter 1: Operating Procedures Solving Problems Solving Problems Power Problems Momentary power outages can result in the encoder not running, while the other system modules remain running. In this instance, documents jam at the encoder entrance. Turn the scanner power off, wait ten seconds, then turn the scanner power on again; the system should now operate normally. Document Feeding Slows Down Document throughput drops to 90 DPM from the normal 200. Clean the track sensor in the feeder. Ensure the new Double Feed sensor kit has been installed. NCR part number 877-0233180 (See picture below of new sensor) If the sensor does not look like this, get your CE to order one and install it for you. 18 NCR iTRAN 3000t Operator Information Chapter 1: Operating Procedures Solving Problems New Operator Accessible Feeder Replacable Parts If feeding problems persist and the feeder is operator accessible: remove the top cover as shown earlier in this book the picker roller and retard roller are replacable by lifting them straight up. Note: New feeder serial number break-in is S/N100832. NCR iTRAN 3000t Operator Information 19 Chapter 1: Operating Procedures Solving Problems Encoding Dropouts If the encoding shows dropouts (voids) check the expiry date on the encoding ribbons. Expired or improperly stored ribbons can cause this problem. Order no more than a six-month supply of fresh encoding ribbons, and store them in a cool place away from cleaning solvents. 20 NCR iTRAN 3000t Operator Information Chapter 1: Operating Procedures Solving Problems Endorser Print Drum Print Quality When a print drum begins to print too light (approximately 200,000 documents after a refill), the print drum must be refilled. If after cleaning and refilling a print drum it still makes poor endorsements, at approximately 1,000,000 impressions, it must be replaced. Refilling Endorser Print Drum Refill by pouring ink in holes A,B, and C, as per the following procedure: 1 Pour the ink into each hole until it is full 2 Wait until the ink is absorbed (about 10 - 15 min.) and then refill again 3 Repeat this sequence (3 - 4 times) until the roll-on stamp will not absorb more ink NCR iTRAN 3000t Operator Information 21 Chapter 1: Operating Procedures Solving Problems 22 NCR iTRAN 3000t Operator Information 2 Maintenance Procedures This chapter details the operator maintenance procedures that are required to keep the NCR iTRAN 3000t operating at optimum performance. Start of shift cleaning is required. Supplies like the ink-jet cartridge must be replaced when they are used up. NCR iTRAN 3000t Operator Information 23 Chapter 2: Maintenance Procedures Why Should The Workstation Be Cleaned? Why Should The Workstation Be Cleaned? In any document processing operation there is paper dust (from the documents). This dust, together with small bits of paper, collects in the workstation. The workstation should be cleaned to avoid the following issues more documents may jam slowing throughput feeder module may miss-feed or double-feed more misreads and rejects may be generated the codeline and document images displayed on the monitor are fuzzy and hard to read the workstation may need service more often resulting in lost time A Note about Paper Dust During document processing small pieces of paper come off the documents. Paper Dust clogs the sensors that tell the iTRAN 3000t where each document is. It also gathers on the scanner module, making it difficult for the workstation to read the documents correctly It normally takes less than 10 minutes at the start of shift to clean the paper dust from the track. By cleaning the iTRAN 3000t, fewer track interruptions will be generated. Each iTRAN 3000t should have cleaning materials (including a vacuum cleaner) close by. Location of Track Sensors 24 NCR iTRAN 3000t Operator Information Chapter 2: Maintenance Procedures What and When Should You Clean ? What and When Should You Clean ? You must clean certain parts of the workstation at least once every day. If the site is running more than one shift, clean at the start of each shift. The section starting on the next page gives a complete procedure for cleaning all of these parts. Other parts of the workstation need cleaning less often. For instructions on cleaning each of these parts, go to the section of this chapter that covers the module in question. Note: These guidelines are for workstations with normal dust buildup. If the workstation is reporting errors caused by dust, the workstation should be cleaned more frequently. It takes time to stop operations and clean the workstation, but time will be saved by having fewer problems processing documents. Caution: Don’t try to lift or remove any covers unless instructed to do so. Some covers are only meant for service personnel. NCR iTRAN 3000t Operator Information 25 Chapter 2: Maintenance Procedures Start-of-Shift Cleaning Procedure Start-of-Shift Cleaning Procedure Every day before starting the workstation, perform these cleaning tasks: 1 Clean the entire length of the track using a vacuum cleaner. 2 Clean the track sensors 3 Clean the camera covers 4 Clean the roll on stamp drums (if equipped) How to Clean the Workstation To clean the workstation follow the instructions below. While cleaning, check parts such as ribbons, and rollers for wear or damage. If a part needs replacing and this book tells how to replace it, follow the instructions carefully. Otherwise call for service. Caution: When blowing air or vacuuming, avoid touching the encoder ribbon and the endorser cartridge. Most cleaners won’t remove the ink from the endorser cartridge. It will wash off your skin gradually, but may be permanent on clothing. The encoder ink is more easily removed. 1 Turn off the workstation. 2 Remove any documents that are in the feeder. 3 Remove the ink jet cartridge. See the instructions for removing the ink-jet cartridge on Pg 30 4 Set the vacuum to blow air. Then use the crevice attachment to blow bits of dust from the workstation. If the vacuum is not equipped to blow air, a can of non-condensing compressed air can be used. Keep the can upright and bend the plastic nozzle so the air can get into the track. Caution: Only use compressed air which is intended for use on camera lenses. (Check the label). 26 5 Start cleaning, starting at the feeder, moving down along the inside of the track. Blow out any dust you can see, but do not force the tool against any parts of the workstation. Do this for all modules. 6 Repeat Step 5 with the vacuum set to suction. NCR iTRAN 3000t Operator Information Chapter 2: Maintenance Procedures Start-of-Shift Cleaning Procedure Cleaning the Track Sensors Using the cleaning swabs (Systemedia cleaning swab #523396) Slide the swab down the side of the track walls at the sensor locations (both sides) and gently move up and down to remove dust from the sensors. See pictures on Page 24 showing the track sensor locations. Cleaning the Image Camera Covers 1 Slide each image camera cover up and off the camera body, then clean it with soap and water, then dry with a dry cloth. (see chapter 3 for ordering information). DO NOT USE ALCOHOL. Ensure there is no build up of ink deposits on the cover. Replace any cracked covers. (see Chapter 3 “Ordering Supplies”) . Caution: If you find spilled ink. Wipe the ink up with a cloth and dispose of the cloth. . NCR iTRAN 3000t Operator Information 27 Chapter 2: Maintenance Procedures Start-of-Shift Cleaning Procedure 2 28 Re-install the camera cover by sliding the cover down over the camera body, until the upper tab rests on the camera body. NCR iTRAN 3000t Operator Information Chapter 2: Maintenance Procedures Start-of-Shift Cleaning Procedure Feeder Cleaning the Feed Roller Cleaning the feed roller should be done if the feed roller looks dirty or there is an unusual number of double feeds or misfeeds. The roller can be cleaned using a swab soaked with isopropyl alcohol. If the document wiper appears to be glazed, the wiper can be turned by 1/3 of a turn to expose another surface. This can be done twice (all three surfaces used). Once all three surfaces are used the wiper should be replaced (see ordering parts in chapter 3 & replacing parts in chapter 4). NCR iTRAN 3000t Operator Information 29 Chapter 2: Maintenance Procedures Start-of-Shift Cleaning Procedure Clean The Roll-On Stamp Drums Check the Roll-On stamp drums for a build-up of ink and dust. This is not a frequent problem; you only need to clean the roll-on stamps if the build-up lowers the print quality. You need the following supplies: A soft nylon brush (like a tooth brush) Disposable gloves to keep your hands clean . Be careful the thumbscrews not to drop Caution: Be careful not to drop the retaining nuts into the machine. If you do, call NCR for service help. . 1 Undo the retaining nuts that hold the print drums in place, then set them aside 2 Put on the disposable gloves, then lift a print drum up and off its shaft. 3 Hold the print drum inside the garbage can, then gently use a soft brush to remove all ink and dust deposits. 4 Inspect the clean print drum for damage. If the print drum is usable, reinstall it in the encoder module. If the print drum is damaged, dispose of it, and install a new one. 30 5 Repeat steps 2 through 4 for the second print drum. 6 Replace the retaining nuts, and tighten them gently so that you can remove them as needed. n NCR iTRAN 3000t Operator Information Chapter 2: Maintenance Procedures Replacing Supplies Replacing Supplies Ink-Jet Cartridge Note: No warning messages will be displayed when the cartridge is empty. While running the machine, occasionally check the ink-jet endorsement for quality and when the cartridge needs replacement, proceed as follows: 1 Lift off the ink-jet cover. 2 Pull the latch (D) away from the ink-jet cartridge (C), then lift out the old cartridge. 3 Unwrap the new cartridge, and pull off the shipping tape. 4 Pull the latch out and insert the new cartridge, front first, then push down the rear of the cartridge then release the latch. If the cartridge is properly in place, the latch will fit snugly against the cartridge. Note: 5 When properly installed the front of the cartridge will be slightly lower than the rear. Test the print quality. n NCR iTRAN 3000t Operator Information 31 Chapter 2: Maintenance Procedures Replacing Supplies Encoder Ribbon When the encoder ribbon needs to be replaced, your workstation stops moving documents and displays a message on the workstation screen. Get a replacement encoder ribbon, then follow these steps to replace the used ribbon: 32 1 Swing open the front encoder door. 2 Pull the end of the ribbon off the empty ribbon spool . 3 Lift out the empty ribbon spool. 4 Pull the empty core off of the supply spool Do not discard the paper core. Set both parts aside for later use. NCR iTRAN 3000t Operator Information Chapter 2: Maintenance Procedures Replacing Supplies 5 Roll the last of the ribbon onto the take-up spool (turn the take-up spool by hand), then pull the take-up spool out of the holder. 6 Pull the used ribbon roll off the take-up spool. Discard the used ribbon roll, but SET THE SPOOL ASIDE. 7 Unwrap the new ribbon, then push the ribbon, notched end first, onto the supply spool. Make sure the notches lines up. Align the notch and tab, then push the cardboard core until the ribbon is fully in place against the wall of the feed spool. 8 Remove the tape from the new ribbon leader. SAVE THIS PIECE OF TAPE. NCR iTRAN 3000t Operator Information 33 Chapter 2: Maintenance Procedures Replacing Supplies 9 Snap the supply roll into the holder. 10 Gently push the green print-head latch to the right, then lift it up slightly to unlatch the print head. 11 Press down on the forward portion of the print head (closest to the track) so that it points down at an angle. 12 Pull up on the end of the new ribbon until you have unrolled all of the ribbon leader. 13 Place the end of the ribbon leader over the top of the print head. 14 Push the leader forward over the print head with your fingers. As you push the ribbon leader forward, wiggle it slightly from side to side to keep it from getting caught. Be sure that the ribbon goes under the green lower guide bar. 34 NCR iTRAN 3000t Operator Information Chapter 2: Maintenance Procedures Replacing Supplies Stop when you see the end of the ribbon leader appear under the ribbon holder. 15 Pick up the take-up spool and the empty cardboard ribbon core (saved previously). Push the notched end of the cardboard core over the take-up spool. Align the notch and tab, then push the core into place. 16 Hold the take-up spool over the encoder with the notch to the right. Bring the ribbon leader under the take-up spool and wrap it around the take-up spool. NCR iTRAN 3000t Operator Information 35 Chapter 2: Maintenance Procedures Replacing Supplies 17 Align the ribbon edge with the core edge and tape the end of the ribbon leader to the core on the take-up spool with the piece of tape you saved. Make sure that the leader edge is not taped crookedly onto the core. 18 Turn the take-up spool until all the ribbon leader is wrapped on the core. 19 Snap the take-up spool into place on the ribbon housing. 20 Push straight down on the green latch. As it moves downward, the carriage will move down also. When the latch stops moving, press down hard until the latch clicks into the operating position. 21 Turn the take-up spool until the ribbon is tight. 22 Close the encoder door. n 36 NCR iTRAN 3000t Operator Information 3 Ordering Supplies The following supplies for your NCR iTRAN 3000t system can be ordered from NCR. http://www.ncr-direct.com/ Table 3-1: Description Order Number Qty / Package Cleaning tissue, dry (for ILM) 523406 50 Cleaning tissue, wet (for ILM) 523419 50 Cleaning swab 523396 100 Ink-jet cartridge, black (for Reg CC) HP C6602A 203250 1 Ink-jet cartridge, red 203247 1 Encoder ribbon, thermal (see Note 1) 182436 6 Roll-on stamp in encoder module (see Note 2) 9418-0139 5 (Min. Order) Ink for the roll-on stamp, bottle 9418-0140 5 (Min. Order) Feeder reject group (document wiper) (see Note 3) 9418-0157 1 Image camera cover, plastic (see Note 3) (picture pg 28) 9418-0158 1 Image camera cover, plastic (new style) (picture pg 28) 9418-0170 1 Absorbing felt (for endorser) (see Note 3) 9418-0159 50 Tall roller (operator replacable) (new hopper) 9418-0168 1 Short roller (operator replacable) (new hooper) 9418-0169 1 UltraJet Canned Air 10oz 526487 1 Note: 1.) Each ribbon can encode approximately 6300 amount fields. 2.) You must call NCR Direct (1-800-543-8130 in the US) to order this part. The analyst will help you specify the text and graphics to be engraved on the roll-on stamp. (There is a onetime setup fee for each unique stamp.) (Min. Order 5) See following section for stamp details. NCR iTRAN 3000t Operator Information 37 Chapter 3: Ordering Supplies Roll-On Stamp Details Note: 3.) Order the following supplies from NCR Service, until they are available from NCR Direct. . Table 3-2: Description Order Number Qty / Package Feeder reject group (document wiper) 877-0231368 1 Image camera cover, plastic 877-0231334 1 Absorbing felt (for endorser) 998-0717857 50 Roll-On Stamp Details The roll-on stamp, with reinking and careful cleaning, should last for approximately 1,000, 000 impressions. (Reinking should provide approximately 200,000 impressions.) To order new or replacement stamps, you need call NCR Direct and be able to provide the following information. Shipping Address Text and graphics for the stamp. See www.ncr-direct.com to obtain a telephone number for your area. Note: Use the following details for the stamp text and graphics 38 NCR iTRAN 3000t Operator Information 4 Replacing Parts There are operator replaceable parts in the following modules of the iTRAN 3000t system: Feeder Scanner Encoder See the following sections for instructions. NCR iTRAN 3000t Operator Information 39 Chapter 4: Replacing Parts Feeder Feeder If the feed feeder has excessive double feeds, check the reject group (document wiper). If the surface that faces the documents is worn, you can put an unused surface to work. (if all three surfaces of the reject group (document wiper) are worn replace it with a new part) 40 1 Remove any documents from the feeder. 2 Lift off the access cover. NCR iTRAN 3000t Operator Information Chapter 4: Replacing Parts Feeder 3 Turn the thumbscrew to remove it. 4 Push the reject group (document wiper) away from the track. NCR iTRAN 3000t Operator Information 41 Chapter 4: Replacing Parts Feeder 42 5 Lift the reject group (document wiper) out of the feeder, then turn it so that an unused surface faces the document path. (if all three surfaces of the reject group have been used install a new reject group in its place) For reject group (document wiper) part number see Chapter 3, “Ordering Supplies” 6 Pull the shaft out, then slide the reject group (document wiper) back into place. It must slide forward into the track opening. 7 Replace the thumbscrew. 8 Replace the cover. n NCR iTRAN 3000t Operator Information Chapter 4: Replacing Parts Feeder New Operator Accessible Feeder Replacable Parts If feeding problems persist and the feeder is operator accessible: remove the top cover as shown earlier in this book the picker roller and retard roller are replacable by lifting them straight up. Note: New feeder serial number break-in is S/N100832. NCR iTRAN 3000t Operator Information 43 Chapter 4: Replacing Parts Scanner Scanner If you see horizontal lines in your images, the plastic camera cover may be scratched from staples or document jams. The image camera covers are easily replaced: 44 1 Swing open the scanner cover. 2 Remove any jammed documents from the image area. 3 Pull the image camera cover straight up and off the camera. 4 Unwrap a new cover, then clean it with a lint free dry cloth. (See Ordering Information in chapter 3) 5 Align the new cover with the camera, then slide it into place until the upper tab rests on the camera. n NCR iTRAN 3000t Operator Information Chapter 4: Replacing Parts Encoder Encoder The encoder module holds two rotary stamps. You can replace these stamps when they wear out, or if your processing work needs a different endorsement. Caution: Use disposable gloves and store unused stamps in a self-sealing plastic bag. The ink is difficult to remove from skin and clothing. To remove and replace a stamp: Be careful the thumbscrews not to drop 1 Open the appropriate encoder cover. 2 Using a disposable glove, unscrew the retaining nut from the top of the stamp. Caution: Be careful not to drop the retaining nuts into the machine. If you do, call NCR for service help. 3 Lift out the stamp. Either dispose of it, or store it in a sealed plastic bag. 4 Unwrap the new stamp, then slide it over the shaft. 5 Align the notch in the stamp with the roller, then push the stamp down into place. 6 Reinstall the retaining nut, and tighten it gently so that you can remove it as needed. n For further endorser information see “Refilling Endorser Print Drum” on page 21. Also see “Clean The Roll-On Stamp Drums” on page 30 NCR iTRAN 3000t Operator Information 45 Chapter 4: Replacing Parts Encoder 46 NCR iTRAN 3000t Operator Information A Character Sets Magnetic Scanner Characters CODE DECIMAL HEXADECIMAL Magnetic Scanner CHARACTERS ASCII E13B 32 20 SPACE 35 23 # 43 2B + 45 2D - 48 30 0 0 49 31 1 1 50 32 2 2 51 33 3 3 52 34 4 4 53 35 5 5 54 36 6 6 55 37 7 7 56 38 8 8 57 39 9 9 58 3A : A 59 3B ; B 60 3C < C 61 3D = D 62 3E > 74 4A J 78 4E N 80 50 P 88 58 X NCR iTRAN 3000t Operator Information CMC7 47 Appendix A: Character Sets 48 93 5D ] 124 7C | 33 21 ! UNKNOWN CHARACTER READ 63 3F ? UNKNOWN CHARACTER READ NCR iTRAN 3000t Operator Information Appendix A: Character Sets Ink-Jet Fonts The following chart shows the print-characters for the ink-jet endorser. Note: The roll-on endorser (stamps) are a customer-ordered supply item. 0 1 2 3 4 5 6 7 0 SP 0 @ P ‘ p 1 ! 1 A Q a q 2 “ 2 B R b r 3 # 3 C S c s 4 $ 4 D T d t 5 % 5 E U e u 6 & 6 F V f v 7 ‘ 7 G W g w 8 ( 8 H X h x 9 ) 9 I Y i y A * : J Z j z B + ; K [ k < L \ l M ] N ^ C , D - E . = > m { } n _ F NCR iTRAN 3000t Operator Information / ? O o 49 Appendix A: Character Sets 50 NCR iTRAN 3000t Operator Information B System Information This chapter contains environmental information and system certifications. Caution: Moving or disassembly of the system should be preformed by qualified service personnel. Caution: If you move the system, make sure that you connect all power cords to the same power circuit, and that this circuit is not shared by laser printers, photocopiers, or heavy inductive load. All system components, including the PC and monitor, must be connected to a single power bar. Caution: Modern MICR readers have improved sensitivity and accuracy; as a result they can be affected by other high power electronics. Please do not allow Cell Phones, Blackberries, Blue Tooth enabled devices and Power Packs within 1 meter of the MICR reader. NCR iTRAN 3000t Operator Information 51 Appendix B: System Information System Characteristics System Characteristics Environmental conditions: Table B-1: Temperature: from 10°C to 40°C Humidity (no condensation): from 20% to 80% Temperature gradient: 15°C/hour Electromagnetic immunity: The product will function correctly if positioned at a minimum distance of 10 cm from an electromagnetic emission source (video, PC, etc.) Power supply: The power supply is switching and can therefore be used if a specific mains cable is included, in all the different countries for which it is destined. An ON/OFF switch is located on the reader. All system components, including the PC and monitor, must be connected to a single power bar. We strongly suggest that you use a surge-protected power bar. Mains and power: 100-240 V AC 120 W 50÷60 Hz Interface: USB 2.0 52 NCR iTRAN 3000t Operator Information Appendix B: System Information System Characteristics Product Dimensions: Table B-2: Size Feeder Reader Encoder 3-Pocket Bin Length: 237 mm 436 mm 356 mm 250 mm 160 mm/250 mm max Width: 161 mm 265 mm 254 mm 215 mm 60 mm Height: 152 mm 200 mm 166 mm 115 mm 60 mm Feeder Reader Encoder 3-Pocket Bin 3 Kg 10,5 Kg 7,7 Kg 4,5 Kg 4,5 Kg Table B-3: Weight: Capacities Feeder The feeder holds up to 500 documents (minimum thickness) Pocket Each pocket bin holds approximately 250 documents (depending on paper weight and quality of documents, the quantity can be much less in some cases). NCR iTRAN 3000t Operator Information 53 Appendix B: System Information System Characteristics Processing Rates A USB 2.0 interface is required in the controlling computer, but the thoughput of this interface varies with the chip-set used by the computer manufacturer. The type of image capture used also impacts processing rates: Thru-puts specified below are measured with a 6” document and a Pentium 4 spec PC. Table 1: Mode Of Operation 54 Thruput 9850-8201 Thruput 200X200 dpi scan, front + rear images (16 level grey) 200 dpm 200 dpm 200X200 dpi scan, front + rear images, (256 level grey) 200 dpm 200 dpm 100X100 dpi scan, front + rear images, (24 bit color) 190 dpm 100 dpm 200X200 dpi scan, front + rear images, (24 bit color) 160 dpm 75 dpm Red Drop-out mode 200 dpi 200 dpm n/a Amount field encoding (6” docs) 65 dpm 65 dpm Endorsing (one line: 71 characters) 200 dpm 200 dpm Pocketing (1-10 pockets) 200 dpm 200 dpm 9850-8204 NCR iTRAN 3000t Operator Information Appendix B: System Information System Characteristics Acceptable Documents: Table B-4: Height: from 60 mm to 108 mm Length: from 130 mm to 216 mm Thickness: from 0.07 mm to 0.12 mm Weight: from 70 g/mq to 120 g/mq Image Capture Details: Table B-5: Resolution: (100 dpi x 100 dpi) (3.93 X 3.93 ppmm) (200 dpi x 200 dpi) (7.87 X 7.87 ppmm) Grey scale: 256 or 16 grey levels Illumination: RGB illumination (illumination Red-Green-Blue) Red = 630 nm Green = 520 nm Blue = 465 nm Encoder Details (Thermal): Table B-6: Encoding Amount Field Only: Approximately 6300 Documents / per ribbon Endorser Details (Ink Jet): Table B-7: Number of lines printed: 1 on rear of document Character spacing: Prior to WiseIP Ver 5.05 15 characters per inch Character spacing: WiseIP Ver 5.05 & later 10 or 15 characters per inch Print position: centered 33 mm from document bottom fixed at 15 mm from leading edge Character height 2.3mm Character capacity: 600,000 draft characters per cartridge 300,000 bold characters per cartridge NCR iTRAN 3000t Operator Information 55 Appendix B: System Information System Characteristics NOTES: WiseIP allows a maximum of 85 characters to be endorsed. There is no checking done to see if the document is long enough to endorse the number of characters entered. For example, if one selects 85 characters to be printed on a 6” (152mm) document, only the first 80 characters will be printed - the last 5 characters will not be printed since the document is not long enough - no error message is generated to indicate the last 5 characters have not been printed. WiseIP does not allow bold endorse print. WiseIP does not support downloadable fonts on the iTRAN 3000t 56 NCR iTRAN 3000t Operator Information Appendix B: System Information Roll-On Stamp Placement Details Roll-On Stamp Placement Details NCR iTRAN 3000t Operator Information 57 Appendix B: System Information CE Declaration of Conformity CE Declaration of Conformity 58 NCR iTRAN 3000t Operator Information B004-0000-0606 November 15, 2009
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