Zeb Car bra® rd P Printe P Se er eries

Zeb
bra® ZXP
P Se
eries
s 3™
Carrd Printe
P
er
Freq
quentlly Askked Qu
uestio
ons
March
h, 2011
ZXP Series 3 Card Printer
P
Q.
A.
What is the Ze
W
ebra ZXP Series 3 card printer?
p
The Zebra ZXP
P Series 3 is a direct-to-ca
ard desktop prrinter. With fa
ast print speed
ds, high print
qu
uality, full enc
coding capability this comp
pact and afforrdable printer is ideal for a number markkets
an
nd application
ns.
Q.
A.
Can the Zebra
C
a ZXP Series
s 3 printer print on both sides
s
of the card?
c
Y
Yes,
the Zebra
a ZXP Series 3 is orderable
e as a single--sided or duall-sided printerr.
Q.
A.
Can I print color on both sides
C
s
of the card?
c
The ZXP Serie
es 3 dual-side
ed configuratio
on will print co
olor on both sides
s
of the card. Color
prrinting, on both sides of the
e card, will re
educe the num
mber of image
es that can be
e printed per
rib
bbon cartridge.
Q.
A.
Does the ZXP
D
P Series 3 print edge-to-e
edge?
Y
Yes,
but not ov
ver the edge like
l
the ZXP Series
S
8 retra
ansfer printer.
Q.
A.
What are the standard
W
s
fea
atures of the ZXP Series 3 printer?
Standard featu
ures for the ZX
XP Series 3 card
c
printer in
nclude:
mage processsing technolog
gy
• ZRaster™ host-based im
ormance Load
d-N-Go™ ribbo
on cartridge
• High-perfo
mage quality
• Superior im
card single- orr dual-sided card
c
printing
• Direct-to-c
CKO
• 180 cards per hour YMC
nochrome
• 750 cards per hour mon
er (30 mil)
• Covered 100 card feede
utput hopper (30
( mil)
• 45 card ou
urs ix Series intelligent
i
me
edia technolog
gy
• True Colou
n physical locck slot
• Kensington
ay
• 16-charactter LCD displa
ectivity
• USB conne
• 32 MB memory
Q.
A.
What options are available on the ZXP
W
P Series 3 prrinter?
O
Options
for the
e ZXP Series 3 card printer at launch wiill include:
• ISO HiCo/LoCo ma
agnetic stripe encoding
C and EMV level 1 complia
ant contactlesss and contact encoding
• PC/SC
• Contac
ct station for third
t
party contact encoders
• Lockab
ble enclosure
e/card feeder and obscured
d output hopp
per
• CardS
Sense™ single
e-card feed mo
ode
• 10/100
0 Ethernet
• Smart card encodin
ng over USB (standard)
(
an
nd Ethernet (w
w/ 10/100 optiion)
Q.
A.
Can
n the ZXP Serries 3 be upg
graded in the
e field?
The
e magnetic strripe encoder is
i not field up
pgradeable.
How
wever, the following option
ns are field up
pgradeable.
a contactle
ess smart card
d encoder
• Combiined contact and
• Smart card contact station
0 Ethernet connectivity
• 10/100
• CardS
Sense single-ccard feed mod
de
• Lockab
ble enclosure
e/card feeder and obscured
d output hopp
per
www.zeebra.com
2
Q.
A.
What connectiv
vity options are
a available for ZXP Serries 3?
The
e ZXP Series 3 comes stan
ndard with US
SB. 10/100 Etthernet is optiional.
Q.
A.
How
w does ZXP Series 3 prin
nter achieve its fast printt speed?
The
e Zebra ZXP Series
S
3 card printer emplo
oys Zebra’s ZRaster
Z
host-based image processing
tech
hnology which
h takes advan
ntage of the in
ncreased processing powe
er of today’s host
h
PC’s to
sign
nificantly optim
mize print spe
eed throughpu
ut. In addition
n, the new Zebra high-perfo
ormance ribb
bons
are designed spe
ecifically for higher
h
print sp
peeds.
Q.
A.
What is ZRasterr host-based
d image proc
cessing?
Hosst-based imag
ge processing
g takes advan
ntage of the high performance power found on todayy’s
PC’’s enabling faster print spe
eeds and imprroved image quality.
q
Q.
A.
LAN option?
?
Will it have a WL
No, wireless LAN
N is not availa
able.
Q.
A.
How
w many cards
s does the in
nput feeder and
a output hoppers hold?
The
e card capacitty is as follows:
• Card input fe
eeder – 100 cards
c
(30 mil))
pper – 45 card
ds (30 mil)
• Standard card output hop
put hopper fo
or smart card and
a locking options
o
– 50 cards
c
(30 mil)
• External outp
Q.
A.
on is available via the LC
CD?
What informatio
e LCD provide
es power-on self
s test data. Press the frront panel buttton and scrolll for the follow
wing
The
settting: model nu
umber and co
onfiguration; SN;
S firmware version, head
d resistance; YX offsets for
fron
nt and back (iff applicable); EC values fo
or front and ba
ack; ribbon type; smart carrd offsets; IP
add
dress; subnet mask; gatew
way, status – DHCP
D
or statiic.
Product Positioning
g
Q. How
w is the ZXP Series
S
3 posiitioned in Ze
ebra’s card printer portfolio?
A. The ZXP
Z
Series 3 is affordable, compact, ea
asy to use and
d with full enccoding capabilities. It can be
b
used
d for many applications, bu
ut may not be ideal for large batch printing due to the
e card capacitty.
at is the maxiimum numbe
er of cards per
p month/year that can be
b printed?
Q. Wha
A. The recommended
r
d cards per year for the ZX
XP Series 3 printer
p
approxximately 3000 per year.
Q. Whatt is the pricin
ng structure for the ZXP Series
S
3 prin
nter?
A. The ZXP
Z
Series 3 is very compe
etitively priced
d and comparable to the P110i
P
and P12
20i Value classs
printe
ers.
Q.
A.
w is this printer different from
f
the Valu
ue class prin
nters?
How
The ZXP Series 3 includes ma
any advantage
es over the Value
V
class printers includin
ng:
Faster print speed
s
•
Better print quality
q
•
ZRaster host-based image processing
•
ix Series high-performancce ribbons
•
e
optio
on
Smart card encoding
•
Smart card contact
c
station
n option
•
Locking encllosure/card fe
eeder and obsscured outputt hopper
•
Increased memory
•
www.zeebra.com
3
Q. How is this printe
er different frrom the Perfformance cla
ass printers?
?
A. While
e the ZXP Series 3 provide
es high print speed,
s
better print quality, and lower co
ost per card, th
he
Perfo
ormance clas
ss printer offerrs the followin
ng advantage
es: UHF Gen 2 encoding, wider
w
range of card
thickkness compattibility and hig
gh card hoppe
er capacity.
Software
e
Q.
A.
Is th
he ZXP Serie
es 3 printer compatible
c
w
with
CardStudio™ softwarre?
Yess, ZXP Series 3 is compatib
ble with all ed
ditions of Card
dStudio card design softwa
are.
Q.
A.
Is software
s
included with th
he ZXP Series
s 3 printer?
The
e Zebra ZXP Series
S
3 printter does not in
nclude softwa
are. However,, the QuikCarrd ID Solution
n
includes a ZXP Series
S
3 single- or dual-sid
ded printer witth or without magnetic
m
strip
pe encoding,
ndard edition card
c
design software,
s
a we
ebcam, one fu
ull-color ribbo
on and 200
CarrdStudio Stan
card
ds.
Q.
A.
What are the su
upported ope
erating syste
ems?
The
e ZXP Series 3 has driverss compatible with
w Microsoftt Windows® XP,
X Windows Vista, Window
ws
Serrver 2003, Win
ndows Server 2008 and Windows
W
7.
Q.
A.
What drivers do
o the contactt and contac
ctless encode
ers use?
The
e ZXP Series 3 contact and
d contactless encoders are
e USB PC/SC
C compliant drivers. The PC
C/SC
drivvers are includ
ded in the prin
nter driver executable file.
Q.
A.
es the Ethern
net support IPV6?
I
Doe
The
e ZXP Series 3 printer does not currently have IPV6 network supp
port, but will be
b available in
n
futu
ure releases of
o the driver.
Q.
A.
What logical security featurres will be su
upported in the
t ZXP Serie
es 3 driver?
Futu
ure releases of the ZXP Se
eries 3 driverr will have advvanced securrity features in
ncluding:
er driver host to printer enccryption for increased data
a security
•
Printe
•
Ability
y to restrict orr lock the prin
nter to one or more specificc host drivers for added se
ecurity
Q.
A.
How
w can I get a copy of the SDK docum
mentation and
d developme
ent tools?
The
ese are availa
able for downlload on our website
w
www.zzebra.com on
n the Software
e product pag
ge, or
you
u can email yo
our request to
o Card_SDK_
[email protected].
Q.
A.
What kind of se
ervice and su
upport is ava
ailable for SD
DK developm
ment tools?
Zeb
bra offers tech
hnical supportt for applicatio
on developerrs using the Zebra card prin
nters SDK. Th
he
partt number and
d price are refferenced in the service pro
ograms section of the Zebra
a card printerr
pricce list.
ZXP Series 3 Media
a
Q.
A.
e Zebra ZXP Series
S
3 prin
nter?
What media do I use for the
The
e Zebra ZXP Series
S
3 printter is designed to work onlyy with Zebra True
T
Colours® ix Series™
™
high
h-performanc
ce ribbons. Va
arious ribbon types are ava
ailable including full-color YMCKO,
Y
YMCKOK, KdO, KrO and mon
nochrome ribbons. Please
e refer to the price
p
list for a full list of ribb
bons,
card
ds, cleaning supplies,
s
and the applicablle part numbe
ers and pricing.
www.zeebra.com
4
Q.
A.
What are high-p
performance ribbons?
bra is first to market
m
with high-performan
nce ribbons fo
or card printin
ng, which have an improved
Zeb
che
emical formula
ation specifica
ally designed for fast print speeds and high-quality
h
im
mage printing.
Zeb
bra’s True Colours® ix Serries™ high-pe
erformance rib
bbons provide
e more efficie
ent dye transfe
er
and
d greater dura
ability under high-speed
h
printing conditio
ons. In additio
on, the Load-N
N-Go cartridg
ge
dessign makes ch
hanging ribbo
ons quick and simple.
Q.
A.
What cards are compatible with the Zeb
bra ZXP Serie
es 3 printer?
?
Com
mpatible cards include: CR
R-80 size card
ds with a thickkness 30 mil (+/( 3 mil); PV
VC, PVC
com
mposite, ABS,, PET, PET-G
G and Teslin® Composite, contact
c
and contactless
c
sm
mart cards.
Q.
Can
n the currentt P110/P120iii Value class
s i Series ribb
bons be used with the ZX
XP Series 3
prin
nters?
No, only the ix Series color rib
bbons can be
e used on the ZXP Series 3 printers. The
e i Series and
d ix
Serries color ribbons are not in
nterchangeab
ble. Monochro
ome ribbons are
a interchang
geable.
A.
Q.
A.
Can
n I use the ne
ew ZXP Serie
es 3 ix Series
s ribbons be
e used in the P110i/P120i Value class
s
prin
nters?
No, only the i Se
eries ribbons can
c be used on
o the Value class printerss. The i Seriess and ix Serie
es
colo
or ribbons are
e not interchangeable. Mon
nochrome ribb
bons are interchangeable.
ZXP Series 3 Printe
er Maintenan
nce
Q.
A.
How
w often shou
uld I clean the printer?
Reg
gular cleaning
g will keep your printer in optimum
o
cond
dition.
• Alcoho
ol cards are available
a
for periodic cleaning. The printer should be
e cleaned with
h
these cards every 5000
5
panels or
o 1,000 cardss.
uld be carefullly wiped usin
ng the Swab every
e
5000 pa
anels or 1000
0
• The prrint head shou
cards or if particulatte build up occcurs.
ZXP Series 3 Printe
er Service and Supportt
Q.
A.
How
w do I get sup
pport for the Zebra ZXP Series
S
3 printter?
For questions
q
rela
ating to the op
peration of Ze
ebra equipme
ent and softwa
are, please usse one of the
follow
wing methods
s: Call techniccal support att +1 (877) ASK ZEBRA (27
75 9327) or +1 805 279-18
800,
then press option 1 (Americas only), send e-mail
e
to techssupport@zeb
bra.com or vissit us on the web
w at
www
w.zebra.com
Q.
A.
at is the warrranty for this printer?
Wha
The ZXP Series 3 printer come
es with 2-yearr limited warra
anty on the printer and prin
nthead includ
ding
a 1-yyear hot swap
p (U.S. only).
Q.
A.
m what location is the wa
arranty for th
he ZXP Series 3 currently
y provided?
From
Currently, hardwa
are and softwa
are support fo
or the ZXP Se
eries 3 printerr is provided out
o of the Zeb
bra
U.S. support centter. ZXP Serie
es 3 service and
a support fo
or Latin Amerrica will be ha
andled out of the
t
Unite
ed States. An
ny service or support
s
issues in EMEA orr Asia Pacific should be dirrected to yourr local
Zebrra office.
Q.
A.
Does
s Zebra offerr extended warranty
w
on the
t ZXP Serie
es 3 printer?
?
Yes Zebra offers ZebraCare™
Z
extended wa
arranty for the
e ZXP Series 3 printers. Please refer to the
ent Services or
o Card price list or contacct your Zebra sales represe
entative for more informatio
on.
curre
www.zeebra.com
5