Clean Team - Allentown Rescue Mission
Transcription
Clean Team - Allentown Rescue Mission
Allentown Rescue Mission Annual Report Fiscal Year 2012 Table of Contents From the Executive Director……………..3 Gateway Center…………………………..4 Life Recovery Treatment Program…...…..5 Christian Living & Values Program….…..8 Clean Team………………………………11 Housing..………………………………...13 Meals………..…………………………...15 Finance…...……………………………...16 Fundraising.……………………………...18 Board of Directors...……………………..20 Our Purpose Rescue, Rehabilitation and Restoration for People in Crisis Our Core Values Christ-Centered Compassion Restoration Enrichment Excellence Leadership For more than 100 years, the Mission has been a place where men have begun to experience restoration with God, their families and their communities. ARM Fiscal Year 2012 2 Executive Director’s Message for Annual Report FY 2012 This has been a year of challenge, for our clients, our finances and for many human service organizations in the region. The economy may be recovering slowly from “The Great Recession,” but that slow and sectored growth is a hardship for our clients. Many seek entry level jobs that are labor-based more than technical. Slow growth means that competition for those jobs is fierce. The freak snowstorm of Halloween 2011 resulted in power failures for tens-of-thousands of area residents, disrupting their lives and negatively effecting our contributions at a critical time of year. To make matters worse, the warm and snowless winter impacted donations again. Our Gateway Center emergency shelter served 769 men during the 12-month period, the highest in several years. Christian Living and Values program enrollment was stable, as was the Life Recovery addiction program. Our housing program changed significantly when we sold ten apartment buildings on North 8th St. in Allentown. An offer from a real estate developer caused us to evaluate our holdings and we saw the opportunity to decrease single-person units, in favor of fewer but better units to better meet the needs of our graduating and employed clients. The Clean Team workforce development program continued to grow in revenue and service to the clients. More work meant more pay for men working their way out of homelessness and more job placements in the community. Financially, the Mission remains strong, though it had its first deficit since 1997 (15 years), due in part to weaker than expected fundraising, and one-time charges such as related to the real estate sales. The Allentown Rescue Mission and its staff have the qualities of endurance, dedication and compassion that are uniquely found in Christian ministry. For 112 years, the organization and its staff have put faith into action, with the confidence that men caught in the crisis of homelessness can change their lives, and rejoin their families, churches, work in jobs and have healthy and productive lives in our community. In His Service, ARM Fiscal Year 2012 3 Gateway Center The Gateway Center (Emergency Shelter) is the most basic of the Mission’s programs, and the main entrypoint for the Mission’s long-term programs. The Gateway Center has a 14-day limit, to encourage guests to make a commitment to change their lives instead of just receiving “3 hots and a cot.” Although Gateway Center guests do receive food, clothing, shelter, they also receive much more: assessments for needs, referrals for appropriate resources, and invitation to hear the Gospel message through nightly chapel services provided by local churches, and through pastoral counseling sessions with our chaplain. FY 2012 Gateway Center Admissions In FY 2012, 769 individuals were served by the Gateway Center 632 once (GC1) 137 needed services twice this year (GC2) GC1 82% GC2 18% ARM Fiscal Year 2012 4 Life Recovery Treatment Program The Life Recovery Treatment Program continues a long tradition of providing drug and alcohol treatment for homeless men. Licensed by the PA Department of Health in 1997, the LRTP combines clinical and cognitive treatment with faith in Jesus Christ. The 16-bed program provided free treatment for clients committed to treatment who lack funding sources. Clients received individual counseling and care coordination as well as group therapy. Groups included 12 Steps, Coping Skills, Relapse Prevention, Spirituality and Recovery, Men’s Issues, and others. Participants also attended traditional drug and alcohol 12 step meetings both in-house and off-site as well as Bible Study and chapel. FY 2012 Life Recovery Treatment Program Results In FY 2012, 65 individuals were admitted into the LRTP 65 discharged (by June 30, 2012) 44 successful 21 unsuccessful Successful 68% Unsuccessful 32% ARM Fiscal Year 2012 5 Residential drug and alcohol treatment is demanding for the clients and the staff. Nonetheless, the Mission has high standards for what is considers as successful completion upon discharge. A successful discharge is defined as when a client has not used drugs during treatment, and achieves these three steps: completes a treatment plan; is discharged “with Facility Advice;” and has an approved aftercare plan. FY 2012 LRTP Successful Completions (44) 13 enrolled in the Mission’s Christian Living and Values Program 4 were transferred to an inpatient hospital setting 27 returned to their homes with an outpatient treatment plan arranged for aftercare or were accepted in sober shared living arrangements In some contexts, a success rate of 67%, shown here for the LRPT, would be considered low. Residential addictions treatment is life-changing, and in many cases, life-saving. Each client success means an end to an addiction lifestyle and all those detriments to him, his family and our community. Total enrollment was down from 70 clients in FY 2011, possibly the result of in-house drug and alcohol treatment provided by Northampton County Prison and Lehigh County Prison. There were 21 unsuccessful discharges from the LRTP in FY 2012. Should a client fail to complete the Life Recovery program, further attempts are always made to place those clients in another therapeutic environment. ARM Fiscal Year 2012 6 Life Recovery Treatment Program Admission Referrals (65 clients) GC 35% SR 23% CJS 30% Med 9% CLVP 3% LRTP Referral Sources 23 Gateway Center (GC) 15 Self-Referrals (SR) 19 Criminal Justice System Referrals (CJS) 6 Medical Facilities (Med) 2 Christian Living and Values Program (CLVP) Referrals are vital to Life Recovery Treatment Program’s mission and growth. In FY 2012, clients of the Life Recovery Treatment Program came from five major referral sources: the criminal justice system, such as prison, probation, and parole; the Mission’s Gateway Center (Emergency Shelter); self-referrals; medical facilities; and the Mission’s Christian Living and Values Program. ARM Fiscal Year 2012 7 Christian Living and Values Program The Christian Living and Values Program (CLVP) is a Christ-centered residential program focused on helping homeless men end their homelessness and return to the community. The program has four phases from the waiting list to permanent housing, which can provide up to 18 months of service. One of the components of the Christian Living and Values Program is Life Skills education, in which men commit to 8 weeks of classes, including Bible study, emotional support classes, basic computer skills and employment readiness classes, including three sessions per week on the Mission’s Clean Team. Success Formula The one key factor in the success of CLVP clients is the role of faith. Those clients who accept Jesus Christ as their Lord and Savior or who rededicate their lives to Jesus Christ and regularly attend a home church, and participate regularly in a men’s supportive group (such as AA, or men’s Bible study) have a 100% success rate in living successfully and independently in the community. CLVP is evangelistic, intending to provide homeless men the opportunity to accept Jesus Christ as their Lord and Savior and begin a lifestyle of walking with Christ. Some of the program clients have already accepted Jesus Christ but have “fallen by the wayside.” The Christian Living and Values Program allows these fallen men the opportunity to get up, dust themselves off and start again. We believe that once a man accepts Christ as his personal Savior and turns from his former lifestyle, he will begin striving to live a selfsufficient life, earning a paycheck, attending and eventually joining a church, taking care of his family and becoming a respected member of our community. In 2012, all successful clients moved on, having employment or a Social Security Disability income. They also had established a relationship with a local home church and followed through with weekly aftercare meetings at the Mission. ARM Fiscal Year 2012 8 Basic requirements for admission to the Christian Living and Values Program (CLVP) *A willingness to change *An acceptance that one’s current lifestyle has caused his homelessness *An agreement to comply with the rules and regulations of the CLVP The Christian Living and Values Program does not discriminate and accepts men from many belief backgrounds. Being a “born again” Christian is not necessary for acceptance to the program. All candidates are required to attend Bible study and chapel services. FY 2012 Christian Living and Values Program Enrollment and Completions (79 participants) DNF 56% FY 2012 Total Number of Enrollments 79 Dropped Out/Did Not Finish (DNF) 44 Successful Completions (SC) 35 Number enrolled on 6/30/12 7 SC 44% ARM Fiscal Year 2012 9 In FY 2012, 79 men enrolled in the Christian Living and Values Program. Christian Living and Values Program In Fiscal Year 2012, 79 candidates for the Christian Living and Values Program, who agreed in principal to the goals of the CVLP, were assessed for medical health, mental health, welfare, criminal justice and social security disabilities issues. As CLVP clients, they participated in 8 weeks of classes including: life skills, anger management, drug and alcohol relapse prevention, computer and internet classes, resume preparation, job interview skills, and Bible study. They received formal case management to guide their progress and worked on community service projects. At the conclusion of the 8-week session, each participated in a graduation ceremony. Job Search and Employment The CLVP graduates begin looking for employment the first business day after graduation. The CLVP computer lab is available for job search and online applications. Once a client has secured a job, he submits his entire paycheck to his case manager for deposit in his institutional account. Saving comes first, and all withdraws are approved by the case manager, for essentials and limited spending money. Some graduates enter the Mission’s 13-week Clean Team workforce development program , working 28 to 30 hours/week, earning $7.50/hour. Their free time is spent seeking full-time employment. In FY 2012, 28 CLVP graduates transitioned into the Clean Team (Workforce Development); 9 of that total were still employed there on 6/30/2012; 6 found employment in the community and were still working; 2 were incarcerated; 6 were unknown. The Clean Team has an earned its reputation for employing hard-working, cooperative and diligent men who are committed to the task at hand. ARM Fiscal Year 2012 10 Clean Team Emerging from homelessness, a man needs a job to be self-reliant. The Clean Team participants are clients of the Mission, doing real work in neighborhoods of downtown Allentown, usually picking up litter on scheduled routes. They also provide project work and temporary labor for more than 50 companies and organizations in the region. The Clean Team is a workplace skills training program, which helps men working their way out of homeless by teaching important values and transferable skills needed to become successful. Participants have a structured schedule, through which they learn workplace safety, discipline, accountability, productivity, cooperation, workplace ethics, and teamwork skills. Graduates of the program are more competitive in getting a job, and then more productive to keep it. FY 2012 Employment Results for Clean Team Participants (46) In FY 2012, 46 workers were employed by the Clean Team 35 completed successfully (S) 11 completed unsuccessfully (UC) 5 were dismissed/fired for substance abuse issues 6 failed to comply with work schedules S 76% US 24% ARM Fiscal Year 2012 11 In FY 2012, 35 men completed the Clean Team program Of the 35 completions, by 6/30/12 21 were employed in the community 10 unknown 4 receiving social security disability benefits Workplace Values 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. Prompt Ready to work Safe Attentive Cooperative Diligent Productive Trustworthy Flexible Grateful The goal for each Clean Team participant is to be a solid entry level worker and a valued employee Every Clean Team Participant Must Know and Practice These 10 Values. Clean Team’s Transferrable Skill Growth The Clean Team expects its members to demonstrative increased knowledge of transferrable workplace skills. This is measured using a point scoring system. FY 2012 Results for the Clean Team’s Scoring of Transferrable Skills (21) Of the 21 men employed by the Clean Team in FY 2012: 21 clients demonstrated progress in all transferrable objectives. 0 clients failed to demonstrate progress. ARM Fiscal Year 2012 12 Permanent Housing Stable and affordable housing is an essential element in ending homelessness. Clients who graduate from the Christian Living and Values Program, obtain employment and save money in their institutional accounts are eligible to apply for a reduced rent, shared living arrangement in one of the Mission’s CLVP apartments. In FY 2012, there were 7 apartments that could accommodate 24 graduates in shared-living arrangements. Typically, 3 individuals will share a three-bedroom apartment or row home. Individual rents vary from $150 to $375 per month depending on the size of the bedroom, amenities of the particular apartment, and sometimes the client’s ability to pay. The “apartment men,” as they are known, must sign a one-year, closedend lease with the Mission, and agree to additional requirements. Clients must have a home church, participate in weekly aftercare groups at the Mission, maintain employment, keep a personal budget, abstain from alcohol and drug use, and agree to “full disclosure” of any rule violations they observe. Non-compliance results in removal from the apartment, either back to the Mission, or by eviction if he so chooses. This is a rental property on Ridge Avenue in Allentown that houses Mission clients. ARM Fiscal Year 2012 This rental property, owned by the Mission, on W. Tilghman St. in Allentown, houses up to 3 CLVP graduates at a time. 13 FY 2012 CLVP Apartment Results OPH 14% Disap 9% Dismiss 43% SR 34% FY 2012 Total CLVP Apartment Tenants Served ____________ Moved into own apartment/Obtained permanent housing (OPH) Disappeared (Disap) Total Dismissals (Dismiss) Evictions 8 Sent back to dorm 5 Arrested 2 Graduates still renting 6/30/12 (SR) ARM Fiscal Year 2012 35 5 3 15 12 14 Serving the Hungry – Nearly 40,000 Meals Meals Provided in FY 2012 (39,996) Program Gateway Bagged Lunch Total Meals Served 21,941 14,592 3,463 _______ 39,996 Bagged Lunch Gateway Program 0 5,000 10,000 15,000 20,000 25,000 In FY 2012, the Mission continued efforts to provide healthy meals. These efforts include limited white sugar and adding whole grains, fresh fruits, and vegetables. Many of the men seeking assistance have poor eating habits, sometimes resulting in malnutrition and illness. Food costs continue to increase, making our commitment to providing a balanced diet for our guests and clients a challenge. ARM Fiscal Year 2012 15 Finance The Mission’s 2012 Fiscal Year was July 1, 2011 – June 30, 2012. The financial information below is taken from the Mission’s FY 2012 Audited Financial Statements, prepared by Campbell, Rappold, and Yurasits of Allentown, PA in July, 2012. FY 2012 Income Sources (Excluding bequests) Contributions (Cont.) Government Grants (Gov.) Drug and Alcohol Treatment Fees (D & A) Clean Team Workforce Development Fees (CT) Foundations (Foun.) Community Service Income (CS) Special Events, Net (SE) Rental Property Income (Rent) Investment Income (Inv.) Misc. Income (Misc.) Change in Value of Outside Trusts (COVI) Subtotal Loss on Disposal of Land, Building & Equipment Change in Value of Split-Interest Agreements $2,141,082 57,742 140,164 342,260 17,525 8,200 57,415 174,406 66,150 9,102 16,989 3,030,770 (64,903) (32,384) Subtotal 2,933,748 Bequests Total income 43,436 $2,977,184 Cont. 71% Gov. 2% D&A 5% CT 11% Foun. <1% CS <1% SE <2% Rent 6% Inv. 2% Misc. <1% ARM Fiscal Year 2012 16 FY 2012 Program Expenses Life Recovery Treatment Program (LRTP) Christian Living and Values Program (CLVP) Gateway Center (GC) Housing (H) The Clean Team-Workforce Development (CT) Total Program Expenses $533,084 527,379 401,028 264,000 464,034 $2,189,525 LRTP 25% CLVP 24% GC 18% H 12% CT 21% FY 2012 Supporting Services Fundraising/Advertising/Postage Management/General $776,179 173,935 $950,114 FY 2012 Summary Total Income Program Expenses Other Expenses Change in net assets ARM Fiscal Year 2012 $2,977,184 2,189,525 950,114 - $162,455 17 Fundraising Private donations are the backbone of the Mission’s operating budget, funding 76% of total income. The following data is based on information from the Mission’s donor giving database for FY 2012. Contributions for the FY 2012 are (excluding bequests) Receipts: $2,410,716.71 Average Gift: $51.41 Number of Donations: 41,470 FY 2012 Fundraising Events The Newstalk 790 WAEB Spaghetti Dinner breaks all records. This popular annual event is supported and attended by more than 1,000 people and local businesses. Held at the Asbury United Methodist Church in October 2012, this is the most successful annual event in the Mission’s history. It was made possible by Bobby Gunther Walsh and Newstalk 790 WAEB. As a result, $77,860 was raised! 2011 Spaghetti Dinner Players of the Stage raised $11,300 Home-schooled students learn about theater and present performances twice a year, and ask audiences to make a free-will offering to a charity, such as the Mission. In December 2011, the “The Little Princess” was presented to packed houses, which very generously gave more than $11,000 to support the Mission. The “Thanks for Giving” Food and Supplies Drive enjoyed it’s biggest success in November 2011, its 11th year. Hundreds of individuals and groups donated 36,000 pounds of food and supplies. With a conservative estimate of $2 per pound of food and supplies, this provides $72,000 for budget relief. There were cash donations of $4,923. Our thanks to the major sponsors that made the event so successful: Giant Foods, Walmart, Top-Star Close to 100 volunteers helped make TFG a huge success! Express, Rothrock Motors, Jaindl Farms, Allentown Fairgrounds Farmers Market, Newstalk 790 WAEB-AM and B104-FM. ARM Fiscal Year 2012 18 Local Subway Restaurants Raised $9,600 During February 2012, the Allentown Rescue Mission partnered with 57 Subway restaurants through the greater Lehigh Valley for the Have a Heart Campaign. Subway customers were offered the opportunity to donate $1 to benefit the Rescue Mission and they received a coupon for a free 6-inch sub, with the Fulton Brown, Subway Development of Eastern Pa, Inc and Gary Millspaugh, Allentown Rescue Mission Executive Director at the March 2012 check purchase of a 6-inch sub. This year’s campaign raised $1,500 more than in 2011. Taste of the Valley’s Finest: Best Attended and Most Successful First-Time Fundraising Event! The Mission introduced a new type of fundraising event in May 2012. A Taste of the Valley’s Finest, held at the Holiday Inn Lehigh Valley Conference Center in Breinigsville, PA, raised $22,500 for Mission programs and services. A Taste of the Valley’s Finest was a delicious food -tasting event that featured samplings from 16 restaurants, bakeries and caterers from across our area. All of the participating organizations donated their time, service and food. 450 guests attended the event. A Taste of the Valley’s Finest was the best attended and most successful first-time fundraising event in Rescue Mission history. Taste of the Valley guests enjoyed delicious food, live music and a silent auction. ARM Fiscal Year 2012 19 Allentown Rescue Mission Board of Directors Tom Gibson / President John Kercsmar, C.P.A. / Vice President Tim Gemmel/Secretary Will Hahn / Treasurer Dean Browning Dr. Laurence Karper Dale Heffner Nancy Heilman Kris Kapoor Gary Millspaugh (Executive Director) Brad Osborne Stuart Smith Dr. Wayne Stuart Evett Vega ARM Fiscal Year 2012 20