Wizz Air to launch Aberdeen to Gdansk Win a
Transcription
Wizz Air to launch Aberdeen to Gdansk Win a
Issue No. 1,195 Week of 26 January 2015 www.scot tishtravelagent sn ew s .c o .u k Wizz Air to launch Aberdeen to Gdansk LAH Travel in West Kilbride was awarded 'Agent of the Month' by SuperBreak for the month of November. SuperBreak was impressed with the agent's use of Facebook to promote its short break offers, plus its increase in sales. Pictured receiving her certificate is Linda Hill of LAH Travel (right) and Wendy Cameron, SuperBreak. W izz Air has announced a new scheduled service between Aberdeen and the Polish city of Gdansk, which will start operating on 19th June. The new route announcement is the latest in a series of moves by the airline to reinforce its position as the largest operator in Gdansk, and the only direct flight between Aberdeen and Poland. Wizz Air’s Daniel de Carvalho said: “Aberdeen is the 107th Airport in the Wizz network. We are delighted to fly from our second Scottish airport and look forward to carrying many passengers on our new Gdansk route.” The service will start from Aberdeen on 19th June as a twice weekly service, on Mondays and Fridays, and will be operated with a 180 seat Airbus A320 aircraft. The airline is currently putting the finishing touches to their flight timings. Win a weekend rugby break in London I n celebration of Etihad's new Edinburgh route starting 8th June, the airline is giving away two pairs of weekend hospitality tickets to the 6 Nations Scotland against England international match on 14th March in London to Scottish agents including flights to London. /stanselections Highlights This Issue: The prize includes match-day hospitality and tickets to the game. Agents from Scotland will also have complimentary flights between Edinburgh to London. Any Etihad flight booking made by 28th February allows entry and details should be submitted to marketinguk@ etihad.ae with the subject line ‘Scotland’ along with Two agents and a friend will stay in the Millennium name and contact details. Gloucester Hotel in Kensington with luxury chauffeur 1818 STAN Half Page FRONT 100x191_Layout 1 08/01/2015 15:22 Page 1 Flights booked from Edinburgh count twice in the draw. transfers to the stadium. WIN tickets to Las Vegas 4 Reflections with Bill Munro 4 New Wave campaign winners 5 Focus on Canada 7-8 Focus on Germany 10-13 Focus on Bermuda 14-16 Bermuda 1/2 price sale 15 Scenic Cruising Holidays from Edinburgh Leith, Rosyth and Dundee Ship From Cruise Title Nights Price from 29 Mar Magellan Dundee Majestic Fjordland 7 £499pp 05 Apr Magellan Dundee Easter Fjordland 7 £499pp Save up to 50% and an amazing new 25% single supplement offer on Magellan cruises! 12 Apr Magellan Dundee Majestic Fjordland 6 £429pp 24 Jun Marco Polo Leith Iceland & Northern Isles 11 £989pp These great value Saver Fares are available now! Book by 28th February 2015. However, availability is limited; when they’re gone, they’re gone! 05 Jul Marco Polo Leith Scottish Isles & Faroes 6 £589pp 11 Jul Marco Polo Leith Baltic Cities & St Petersburg 12 £1089pp 23 Jul Marco Polo 1 £69pp Magellan joins the CMV fleet! New to the CMV fleet in 2015 will be the impressive Magellan. Combining expansive, comfortable surroundings with stylish entertainment and delicious cuisine, ‘adult only’ Magellan offers a more contemporary style still retaining a feel of intimacy and personal attention. Alongside Marco Polo, Magellan will be cruising from Dundee – a new departure port for us. 2015 marks a special 50th Anniversary Year for Marco Polo which includes cruises from Leith and Rosyth. ■ Agency Sales: 0844 414 6140 ■ Brochures: www.trade-gate.co.uk Departs Rosyth Overnight Mini Cruise ■ Book online at: ■ www.cruiseandmaritime.com ■ Call: 0844 414 6161 Terms & Conditions apply. Subject to availability, may be withdrawn without notice. Offered for sale in the UK by South Quay Travel & Leisure Ltd trading as Cruise & Maritime Voyages. ABTA V9945. 1818 Date-a-base Feb 26 85th Annual SPAA Dinner, Glasgow Mar 26 STAR Exhibition, Edinburgh Apr May Jun Sep Oct Nov Dec 12-14 P ure Luxury has launched a new incentive offering travel agents the chance to win a place on a luxury multi-centre fam trip to the Far East, flying Club Class with British Airways. Routes Europe Conference, Aberdeen 23 SPAA Pre-Lunch Seminar & Spring Network Lunch, Glasgow 12 SPAA Travel Quiz Heat, Glasgow 14-18 Advantage Conference, Bodrum 19 SPAA Travel Quiz Heat, Edinburgh 26 SPAA Travel Quiz Heat, Aberdeen 4 SPAA Quiz Final, Glasgow 25 SPAA Golf & Spa Day, Edinburgh 17 SPAA Pre-Lunch Seminar & Autumn Network Lunch, Edinburgh 24 STAR Exhibition, Aberdeen 12-15 SPAA Annual Travel Awards, Glasgow 25 STAR Exhibition, Glasgow 10 SPAA Christmas Lunch, Glasgow n its initial reaction to the command paper published last week by the UK Government in response to the Smith Commission's report, the SPAA has given a cautious welcome to the intention to devolve responsibility for APD to the Scottish Government at Holyrood. P rime Minister David Cameron visited Edinburgh Airport last week as it announced a new £50m airside investment programme. Work begins this week on an extensive redevelopment of the airport’s immigration and baggage reclaim facilities, a move that will triple capacity for bigger long-haul aircraft. The Prime Minister was met by Chairman, Sir John Elvidge, and CEO Gordon Dewar, who took him on a tour of the airport’s new airside construction site which will be phased over the next four years. ‘Grab a grand’ with Celebrity incentive C elebrity Cruises is giving agents the chance to ‘grab a grand’ in reward points with a total of 1,000,000 points available on selected European bookings as part of its turn of year 123 Go! campaign. Agents need to make a booking on any European sailing of seven-nights or more, in an Oceanview stateroom or above, departing between April and September this year. Each of these bookings will reward agents with an additional 1,000 points as part of the Celebrity Rewards loyalty programme. The offer will run up until 1,000,000 points have been awarded. This latest agent incentive is available in conjunction with the current ‘Double Points’ promotion. 2 SPAA gives cautious welcome to APD devolution I Prime Minister welcomes £50m investment at Edinburgh 190-194 Main Street Glasgow, G78 1SL www.scottishtravelagentsnews.co.uk Tel: 0141 880 4305 Fax: 0141 881 6511 Email: [email protected] Eight agents will visit three destinations across the Far East on the seven night trip, staying in luxury accommodation featured in the Pure Luxury portfolio. They will spend two nights at Tanjong Resort, Terrengganu and three nights at Gaya Island Resort, Borneo – both in Malaysia – before travelling to Singapore for two nights at Raffles Singapore. Pure Luxury’s Head of Sales & Business Development, Ruth Hilton commented: "To start the year in style we’re delighted to offer our valued agents the chance to visit three fascinating destinations in one trip, and experience the difference that is Pure Luxury. All we’re asking our travel agent partners to do is continue to support Pure Luxury, as places on the trip will be awarded based on who’s a top seller and whose sales are most improved – there’s a chance for everybody.” ABTA Travel Convention, Greece 05 Far East luxury fam on offer Commenting following publication of the command paper, SPAA President Jimmy Martin said, "We are pleased to note that the Scottish Government is to have full responsibility for the future structure, level and collection of APD or any replacement tax. "Along with colleague organisations in the Fair Tax on Flying Campaign we have lobbied the UK Government actively to mitigate the effects of this regressive tax on business and leisure travellers, the travel sector and the UK economy as a whole. Our focus must now move to the details of the implementation, which will have significant implications for our Members and the travelling public, and we are seeking an early meeting with the Transport Minister at Holyrood to discuss those implications and the future shape of Air Passenger Duty here in Scotland." Design Hotels launches portal for agents D esign Hotels has launched Design Hotels Pro, a new booking and information platform specially designed for travel professionals. Membership to Design Hotels Pro comes with numerous benefits including travel industry rates of up to 50% off, commission paid in local currencies and added value extras such as welcome drinks and discounted spa treatments for travel agents and their clients. Members will receive up to 50% off the best available rates as well as added value extras such as welcome drinks, complimentary breakfast and discounted spa treatments. Also members will be eligible to earn commission of up to 15% on all bookings. Editor: Susan Harris Features: Andrea Pellicci Advertising Sales: Guy Palmer, Alex Bleasdale For subscription information contact the above address. Printing & Typesetting Armstrong Printing (Alloa) Ltd 75-77 Alloa Business Centre Whins Road, Alloa FK10 3SA Published by S&G Publishing (Scotland) Ltd and delivered to every ABTA, IATA, non ABTA, agency in Scotland as well as to home workers, telesales agents, and principals based in Scotland. Registered as a newspaper with the Post Office.The editor and publishers cannot be held responsible for any views expressed or for any mistakes or misprints that may occur. No part of this publication may be reproduced without the consent of the publishers. Scottish Travel Agents News: Issue 26 January 2015 Our birthday. Your present. We’re nearly half way through our Wave campaign. Your customers can enjoy $500pp* complimentary on board spending money on selected cruises in 2015, when they book by 28 February. Flights available from selected Scottish Airports. Please visit completecruisesolution.com for more information. Forever Cunard. Let us treat you too. To celebrate bookings made during our Wave campaign, we are giving you the chance to win some amazing prizes: 1 A Transatlantic Crossing to New York for two, plus £1,750 per person to treat yourselves to a shopping spree. 2 Three 7-night Mediterranean cruise holidays including flights for you and three friends (two staterooms per winner). 3 One of 175 cases of Veuve Clicquot Champagne (six bottles per case). For your chance to win, simply: Make a booking by 28 February 2015 on any Cunard cruise. Visit the ‘My CCS’ section on completecruisesolution.com Complete the online entry form with your details and booking references. Prize Winners. Here are a few winners from Week 2… May Malcolm Adam Courtney Simon Jonathan Howitt Cathy Hewitt Monica Clark Barrhead Travel, Glasgow Thomas Cook, Birmingham Thomson Cruisedeals, Liverpool Bath Travel, Winchester Bolsover Cruise Club, Chesterfield …Enjoy your case of Veuve Clicquot Champagne. For the full list of weekly winners, visit completecruisesolution.com It’s our birthday, let us treat you. We want you to benefit from sales in our 175th year and our staff are on hand to ensure you have a successful Wave campaign. Please contact us at [email protected] for any matters relating to sales opportunities or contact our UK travel agent support centre on 0844 338 8008. Campaign and competition terms and conditions apply. See completecruisesolution.com for more information. *$500pp complimentary on board spending money is based on a Balcony Stateroom on 14-night Fly-Mediterranean cruises departing 1, 8, 15 & 22 August 2015 (cruise numbers V518, V518D, V519 & V519D). Reflections with Bill Munro J anuary 2014 was so good that in this election year, to even equal last January is an achievement; we were up 30% last January. The ongoing political uncertainty throughout the UK is, according to all financial experts, doing damage to our fragile recovery. History does repeat itself and businesses are not inclined to invest when so much uncertainty abounds any more than clients want to book early. A lot will depend on how financial markets and the population as a whole view the election result in May. There will also be a view on big businesses, the oil price and its effect on the economy with lower consumer prices combined with a much smaller tax receipt for the Government whoever they may be going forward and resulting changing tax implications which is anyone’s guess. So to forecast the first quarter of 2015 would be pure guesswork. The great forthcoming technology advances will have the biggest effect of all on our standards and way of life as the attitudes of the young towards life and work changes. This is partly due to attitudes towards realising the more that people question the hereafter the more important to live for today is, to the young of today, and therefore their attitudes to work. More women than men believe in religion but the demographics say fewer young people believe than older. If one is not religious then it changes one perspective of everything and how you may wish to lead your life, according to a TV programme I watched recently. �������� Incidentally, my Reflections are not based on personal attitudes or thoughts but upon reading books and my own research into changes in the western person. Many of today’s young people have little intention of commissioning themselves to a life of work with little ‘me’ time, according to research. Their changes will influence travel greatly in one way or another. Will they ever get the feeling of a great sense of achievement and that of having contributed to society and community? Could their sense of WIN! 2 Y5*$,&54507&("48*5) We have launched our biggest ever travel trade competition as a thank you for all your support in helping 2014 be our busiest year since 2008. This week we are featuring Thomas Cook Airlines t /FXXFFLMZ-BT7FHBTGMJHIU.BZ0DUA t &YUSBGMJHIUTUP0SMBOEPJO0DUA t %JSFDUUP-BT7FHBT/PWA"QSJMA t %JSFDUUP$VCB%FDA+BOA HOW TO ENTER To find out more email [email protected] achievement be more of a personal nature and less asset building and much more green by protecting this wonderful planet of ours for future generations to enjoy? Does anyone need extra bedrooms used only for storage? Why two cars per household and not one, four TVs, how many pairs of shoes? Does having more make one any happier? Is it not more about creating memories for the young? �������� I am on a ‘bucket list’ tour of New Zealand this January and am mightily impressed; in fact it’s awesome. Plenty of travel writers have waxed lyrical about it so I won’t attempt it. What I have come away with is a feeling Professor Brian Cox would be in agreement with and how insignificant we humans are, no more than an accident of nature within space and closer to home in our own galaxy. �������� More later about how the future may evolve and create a paradigm shift in how we work and play. Win £2,000 towards a Florida holiday T ravel 2 is giving agents the chance to win £2,000 towards a holiday to Florida with the new “Book an Unforgettable Holiday to Orlando, Florida” campaign, in partnership with Virgin Atlantic, Alamo and Universal. As an added incentive, agents can offer their customers free Universal Orlando 2-Park Bonus Tickets for up to two children on any new 2015, family package booking to Orlando, with a minimum of sevennights’ accommodation, booked through Travel 2. To be entered into the prize draw to win the Florida holiday, agents simply need to make a qualifying booking to Florida during February including return flights and a minimum of five nights ground arrangements in the region. Ferry industry in Scotland up 4% B ritain’s ferry industry continued its revival in 2014 on over 75 routes, posting increases across the board for passengers, cars and coaches carried during last year. Scottish - Irish ferry routes, together with a proportion of those who travelled to and from Scotland on the Newcastle - Amsterdam route, accounted for around two million passengers. Please ask for full terms & conditions 4 These figures added to the ferry operators within Scotland figure of 6.19m, makes a total of 8.19m passengers who travelled by ferry to and from Scotland in 2014, a very significant form of travel in Scotland, growing by nearly 4% on 2013. Scottish Travel Agents News: Issue 26 January 2015 Double on board spending money * We’ve just doubled the reasons your customers should book a P&o Cruises holiday until 31 Jan So make sure you’re shouting it from the rooftops! Theysayyoucan’thavetoo muchofagoodthing,whichiswhy,until31 January,we’reofferingourpassengers doubleonboardspendingmoneyonawiderangeof2015SelectPricecruises. Congratulations to all of our winners! Aswellasbeingagreatsellingpointforyou,it’salsogreatnewsforyourcustomers, asitreallygivesthemanincentivetobookaP&OCruisesholidaytoday!Somecruises featureregional flights from selective Scottish airportsandthedoubleon boardspendingmoneycanbeusedtoenhancetheircruiseinsomanyways;it’sall abouthelpingourpassengerscreatemoreofthose“This is the life” moments, so don’t be shy about talking these up! Winner of a Caribbean Cruise offer ends 31 January 2015 Fancy your own “This is the life” moment? Register your Wave bookings to win!Everytimeyoumakea bookingduringWave,notonlydoyouearncommission,youearn thechancetoenterourprizedraw. Toni Huntingford Co-opTravel Winners of a dinner for 2 from one of our Food Heroes Adele Newland BolsoverCruiseClub Kelly Marsden BarrheadTravel Theresa Bellamy ThomasCook William Spence TheCruiseSpecialists Plus,25 lucky winners willreceive2bottles ofwineselectedbywineguruOllySmith, see completecruisesolution.comfordetails. Yet to enter? Prizes 1 5 Caribbean holidays fortwopeople! 3 30 dinners for 2 at a choice ofMarcoPierreWhite,JamesMartin orAtulKochharrestaurants! 2 3 seven night holidays sailingfromSouthamptonfor youandthreefriends! 4 400 bottles of wine selectedbyourwineguru, OllySmith! For your chance to win, simply: • Makeabookingbetween23December2014 and28February2015onanyP&OCruisesholiday. • Visitthe‘myccs’sectionon completecruisesolution.com • Completetheonlineentryformwithyourdetails andbookingreferences. Seecompletecruisesolution.comforprizedrawtermsandconditions *Termsandconditionsapply.Visitcompletecruisesolution.comfordetails. S TA N L E T S � Tauck has announced its 2015 solo traveller savings, and the company has again eliminated the single supplement on its Category 1 European riverboat cabins. In addition, Tauck is reducing the single supplement by over £650 on 161 departures of 62 itineraries to four continents. � Working in partnership with ILTM Asia exhibitors, ILTM Asia 2015 is now registering high level discerning luxury travel agents from across the continent. Over 48% of these buyers will be new faces at ILTM Asia and 40% will be new buyers from China. � Air Astana, Kazakhstan's flag carrier, has reported an operating profit of $97.7 million in 2014, an increase of 35% over 2013 and the highest in the company’s 13 year history. � If Only has joined the travel agent loyalty scheme MoneyCard. New state-of-the-art reservations system for RCL Cruises RCL Cruises is to introduce Espresso, a new reservation system designed for travel agents selling Royal Caribbean International, Celebrity Cruises and Azamara Club Cruises. Launching in March, Espresso will deliver a faster, powerful and intuitive reservation system to help the cruise company’s travel agent partners sell more cruises, earn more and grow their businesses. Espresso provides side-by-side comparison views Regent celebrates keel laying milestone T he first building block for Seven Seas Explorer has been placed during a special keel laying ceremony at the Fincantieri shipyard in Genoa, Italy. The keel laying signals a significant milestone in the construction for what will be one of the most luxurious ships ever built and brings the vessel one step closer to its 20th July, 2016 maiden voyage. At 56,000 gross-registered tonnes and carrying 750 guests, Seven Seas Explorer will have one of the highest space ratios in the cruise industry and among the highest staff-to-guest ratio. of selected itineraries to help travel agents identify All Leisure Group has promoted Sarah Weetman to head of trade sales, reflecting the company’s ongoing strategy to strengthen trade relationships and sales across its cruise and holiday brands. Previously acting as group trade marketing manager, Sarah’s new role will see her playing an integral part in the development and implementation of agency sales strategies. the best possible cruise for their clients. Once submitted, the new reservation system’s search engine highlights the best available price and applicable promotional offers. The new predictive search function can help travel agents find an existing reservation from a single identifier, saving valuable time when servicing a client’s booking. Espresso also can identify past guests and display a customer’s history, such as recent promotions sent to them, last cruise taken, destination and accommodation preferences and any other interests that have been shared and automatically populates their information and preferences when making a new reservation. SAMOA. THE TREASURED ISLANDS OF THE SOUTH PACIFIC. Looking for an undiscovered destination? Take the road less travelled and explore the islands of Samoa and be amazed by extraordinary waterfalls, dramatic blowholes, untouched coral reefs, palm fringed beaches and crystal clear lagoons where you can swim with turtles. Samoa was the beloved home and final resting place of Robert Louis Stevenson. Become a Samoa Specialist at www.sellsamoa.com HOLIDAY THE SAMOAN WAY. www.samoa.travel 6 Scottish Travel Agents News: Issue 26 January 2015 N ow established on the international winter events calendar, Ottawa’s Winterlude festival is set to transform Canada’s capital into a celebration of all things snowy and frozen. In its 37th year, Winterlude will take place 30th January to 16th February over three main official sites throughout the city. Ottawa’s Rideau Canal Skateway is centre stage for several activities. A UNESCO World Heritage Site, the Skateway is the world’s largest skating rink and it hosts the annual Winterlude Triathlon and Accora Village Bed Race. Sports lovers should be sure to visit the Giant Tiger Interactive Hockey Zone as well. Visitors should head to Ottawa’s Crystal Garden, located in Confederation Park downtown for what will be a spectacular opening ceremony called Catch the Spirit … Dream, Play, Excel! Nearby JacquesCartier Park is the site of North America’s biggest snow playground with larger-than-life snow slides. 2015’s event will celebrate three key themes; The Year of Sport in Canada, which includes the FIFA Women’s World Cup; the 200th anniversary of the birth of Canada’s first Prime Minister, Sir John A. Macdonald; and the 50th anniversary of the Canadian flag. Air Canada expands introduction of new international seating A ir Canada has announced that along with the addition of two new Boeing 777-300ER aircraft to its widebody fleet, it will expand the introduction of its new International Business Class product to include all Boeing 777-300ER aircraft, seven more than previously announced. It will also reconfigure the aircraft to include its new Premium Economy cabin. Air Canada’s three-cabin international product and seating standard will therefore be extended to all 25 of the carrier’s Boeing 777-300ER and 777-200LR aircraft consistent with seating on its new Boeing 787-8 and -9 Dreamliner fleet. Air Canada will also reconfigure its fleet of eight Airbus A330-300 aircraft to offer customers the option of its new Premium Economy cabin. The current Economy and International Business Class cabins of its A330-300 fleet will remain unchanged. Conversion of Air Canada’s Boeing 777 and Airbus A330 aircraft is planned to begin in the fourth quarter of 2015 and is expected to be completed by the second half of 2016. Cash for Canada with Travel 2 Canada Ottawa gears up for 37th Winterlude festival A gents can win one of three £500 vouchers towards a holiday in Canada with Travel 2’s new “Canada: Desirable Discoveries” campaign. Travel 2 has teamed up with the Canadian Tourism Commission, Air Canada, Rocky Mountaineer and ViaRail to showcase ‘signature Canadian Experiences’ that agents can promote to customers. To be in with a chance of winning one of three £500 vouchers towards a holiday in Canada, agents must make a qualified booking to Canada that includes flights and fivenight’s ground arrangements between 01 January and 31 March 2015. DISCOVER CANADA WITH ICELANDAIR IN 2015 ANCHORAGE VANCOUVER Q 5 weekly services from Glasgow Monday, Tuesday, Thursday, Friday, Sunday Q Featuring 3 different classes Economy, Economy Comfort and Saga Class Q Generous baggage allowance of 2 x 23kgs on transatlantic services Q Free seat selection Q Stopover in Iceland at no additional fare EDMONTON SEATTLE PORTLAND ICELAND GLASGOW LONDON MANCHESTER Heathrow BIRMINGHAM & Gatwick DENVER Learn and win with Icelandair on our new travel training modules at icelandairtraining.co.uk MINNEAPOLIS / ST. PAUL TORONTO BOSTON NEW YORK JFK & Newark WASHINGTON D.C. HALIFAX ORLANDO Scottish Travel Agents News: Issue 26 January 2015 7 Canada More UK visitors for Travel Alberta T ravel Alberta, the tourism marketing body for the Province of Alberta in Western Canada is pleased to report that it is seeing year-on-year increased visitor numbers from the UK. When coupled with increased airlift to the Province from across the regions of the UK, a range of new product coming online and significant travel trade initiatives in place, confidence is high visitor stats will continue to rise. now available from Glasgow, Manchester, Birmingham, London Heathrow and London Gatwick. The increased air capacity is a result of Icelandair now offering frequent flights to Edmonton from regional airports across the UK. Flying via Reykjavik, flights are The new route will operate with a wide-body Airbus A330-200, with 30 business class seats, 35 economy comfort zone seats and 178 economy seats. KLM Royal Dutch Airlines will also be launching year-round flights to Edmonton International Airport via Amsterdam from 5th May 2015. Starting at three-times-aweek service on a Tuesday, Thursday and Sunday, a fourth Friday flight will be added on 22nd June for the summer. This year new activities will also be launched including new culinary tours in Edmonton, Calgary and Canmore and new packages with Holidays on Horseback. Additionally, new day trips are available with Anderson Vacations from Calgary to the Canadian Badlands. Starting 1st June 2015, visitors can either take in Drumheller and the Royal Tyrrell Museum of Palaeontology where visitors can discover one of the world's largest dinosaur bone beds or the UNESCO World Heritage Site, Head-Smashed-In Buffalo Jump where Alberta’s First Nation history comes to life. Air France-KLM Air Canada to carry skis or snowboard at no extra charge increases services to A Canada V ancouver will soon be available non-stop from Paris- Charles de Gaulle. From 29th March, Air France will offer up to five weekly flights between ParisCharles de Gaulle and Vancouver. Flights will be operated by Boeing 777-200 with 309 seats: 35 in Business, 24 in Premium Economy and 250 in Economy. These new services to Vancouver will operate in addition to KLM’s offering of seven weekly flights to the destination from AmsterdamSchiphol. As of 5th May, KLM will offer three weekly flights between Amsterdam and Edmonton, with four weekly frequencies starting from 22nd June. Flights will be operated by an Airbus A330-200 with 243 seats: 30 in World Business Class, 35 in Economy Comfort Zone and 178 in Economy. KLM will be the first and only airline in continental Europe to connect Europe to Edmonton and will run the service in addition to daily flights to Calgary in the same province. 8 ir Canada has announced that customers can carry their skis or snowboard as part of their free baggage allowance when travelling on non-stop flights from London to Canada this winter. This new baggage rule is valid until 30th April and allows customers to carry their ski equipment in addition to one piece of luggage at 23kg. Air Canada customers can also carry a ski or snowboard boot bag as part of their free allowance year-round, if carried along with skis or snowboard and if it contains only boots. Air Canada customers travelling from London Heathrow can take advantage of daily flights to Vancouver for Whistler and to Calgary for Banff and Lake Louise. Air Canada offers daily flights to Mont-Tremblant and Kelowna conveniently timed to connect via its hubs in Toronto and Calgary or Vancouver respectively. New tour combines Rockies with US river T he American Queen Steamboat Company has introduced new for 2015, a partnership with the Rocky Mountaineer train and the steamboat the American Empress. The partnership will see the companies market an eighteen-day itinerary that starts in Calgary, Canada and finishes in Clarkson, Washington state, USA with many special extras included, including a helicopter tour over the Rockies. The trip, ideal for the river cruise fan looking for something really different and memorable, is priced from £6,395 pp and agents earn up to 10% commission. The trip combines the scenery of Canada’s Rocky Mountains with the changeable scenery of Oregon and Washington. The train takes the Coastal Passage through the mountains from Banff, Alberta to Kamloops, British Columbia and then on to Vancouver, British Columbia, clearing US immigration in Seattle. Then onwards to Vancouver, Washington (over the water from Portland) where passengers board the American Empress. The itinerary also includes hotels in Calgary, Lake Louise, Alberta and Banff; pre-cruise nights in Portland, Oregon and two nights post-cruise at the famous Davenport Hotel in Spokane. Tauck marks 90 with heliexploring departures T o mark Tauck's 90th anniversary this summer, and for a limited number of departures, Tauck will operate “heli-hiking” trips in the Canadian Rockies. Heliexploring takes guests high into the Canadian Rockies via helicopter to experience alpine wonders paired with the comforts and convenience of lodges originally built for helicopter-assisted ski vacations. Tauck will operate six departures of its “Bugaboos Adventure” in July and August. The seven-day itinerary begins with two nights at The Fairmont Chateau Lake Louise followed by transportation to the Bugaboo Lodge in the Purcell Mountains. During a threenight stay at the lodge guests will explore the surrounding area on guided daily walks in small groups based on guests’ preference for easier or more challenging terrain. Win vouchers with Quebec training T he Province of Québec’s OTT programme is offering various modules on Québec’s main tourist regions - the two cities of Montréal and Québec City, activities to do by season, as well as a section on wildlife and gastronomy. The Province of Québec is less than a seven hour flight from the UK and the two cities are only three hours apart making it ideal for short or longer stays. Agents completing the programme will be in for the chance to win £100 in Love2Shop vouchers to be drawn on 1st April, for training completed between now and 31st March. Scottish Travel Agents News: Issue 26 January, 2015 Aberdeen and Grampian join Heathrow supporters UKinbound and Advantage launches VisitEngland Vision 2020 to members embark on T partnership A U Calling on decision makers to recognise the vital role the airport plays in connecting Britain to growth markets around the world, Aberdeen and Grampian Chamber of Commerce endorsed an expanded Heathrow as the best solution to the UK’s hub capacity crisis. The move follows an independent analysis by the Airports Commission which indicated that expanding Heathrow would result in up to £211 billion in economic benefit and create up to 180,000 jobs right across the UK. With the demand to increase the number of international visitors looking beyond London when visiting the UK - current statistics show that 51% of UK’s inbound visitors only visit London – UKinbound and VisitEngland created the workshop as a platform for networking opportunities and business meetings and is the first in a series of events as part of VisitEngland’s partnership with UKinbound. s the Airports Commission continues its national consultation on airport capacity expansion, Aberdeen and Grampian Chamber of Commerce has joined 25 other Chambers in recognising the unique benefits an expanded Heathrow would bring to British business. Kinbound and VisitEngland has hosted its first joint workshop in conjunction with England’s Heritage Cities, with all partners uniting to grow the inbound tourism market beyond London after it was identified that 77% of UK’s inbound visitors stated that they would like to explore more of the UK. he Advantage Travel Partnership has launched its five-year strategic plan for the business entitled Vision 2020. The board of directors and management team have set a clear view on the business priorities and targets to be achieved over the next five years as well as more detailed activities for the coming year. Overall the strategy is aimed at improving the value and benefits Advantage offers its members and includes: boosting average member benefit value to £25,850 per year; providing tailored consultancy services for every member who requests assistance; growing membership particularly through Advantage Managed Services; a strong commercial benefits package to maximise members’ margin and performance earnings; supporting members in retaining existing and attracting new customers, particularly through online channels; technological innovation including Advantage Travel Gateway; introduction of business travel AMS and homeworking AMS schemes; supporting business travel members looking to enter or exploit the MICE market; delivering a full-service air product, support and fulfilment facility; developing a robust tour operating capability; and supplying industry-leading financial services. Win a Fiat Panda from Wendy Wu W endy Wu Tours is giving away a new Fiat Panda to one agent during their peaks campaign. Every booking made with Wendy Wu Tours will be entered into the draw to win the prize – the more bookings made, the more chances of winning! To qualify, bookings must be made by 28th February. Scotland or England? We’ve got both covered! Win a weekend rugby break in London with hospitality tickets to the England vs Scotland 6 Nations game. To celebrate our new Edinburgh route starting 8 June, we’re giving away hospitality tickets to the big game on 14 March plus an overnight stay for you and a friend. And to show we’re not biased, there’s two pairs for agents in Scotland and two pairs for agents in England with flights included for those in Scotland! To win, simply book any Etihad flight and submit the booking details to: [email protected] with subject line either ‘England’ or ‘Scotland’ depending on where you’re based along with your contact details. Enter as many times as you like as the more you book, the greater your chances to win. Flights booked from Edinburgh count twice! All entries must be received by 28 February with the winner announced immediately afterwards. etihad.com Scottish Travel Agents News: Issue 26 January 2015 9 Germany Maritim Hotels Lufthansa voted best short-haul airline L expands portfolio M aritim Hotels is Germany’s largest privately owned hotel operator. With 36 deluxe hotels in Germany and a presence in every major German city, Maritim invests in an ongoing programme of upgrade and refurbishment of its hotels to meet the ever changing needs of its guests. Maritim has also welcomed a new hotel to its portfolio; the Maritim Hafenhotel in Rheinsberg. Located in the harbour at the most southern tip of the Mecklenburg Lake District, the hotel is in the heart of one of the most popular German tourist areas and boasts its own private beach. In total, the hotel offers 176 rooms, including 36 Junior Suites and 24 Island Suites complete with private boatlanding stages. Steigenberger Hotel Köln to open in 2016 T he Steigenberger Hotel Group has taken over the Hotel Cologne Rudolfplatz in Cologne. 15 million euros has been budgeted for renovation and modernisation works, and the property will be opened as the Steigenberger Hotel Köln in the second half of 2016 once these works have been successfully completed. During the conversion phase the hotel will continue to operate under the name of Hotel Cologne Rudolfplatz and will receive specialist support from Steigenberger Consulting, a one hundred percent subsidiary of the Steigenberger Hotel Group. The future Steigenberger Hotel Köln will offer 301 rooms and suites, a ballroom, seven meeting rooms, a restaurant, a spa and gym area and 110 parking spaces. 10 ufthansa has been named best short-haul airline in the Business Travel Awards 2015. Now in their 20th year, the Business Travel Awards recognise and celebrate the achievements of the industry’s leading players who have performed outstandingly in their chosen field over the last 12 months. The independent panel of judges praised Lufthansa for its change of business model and the successful integration of Germanwings which had helped the airline return to profitability. They also commented on Lufthansa’s impressive shorthaul network and product, comprehensive CSR programme and excellent employer ethics. After accepting the award at the 2015 Business Travel Awards ceremony in London, Christian Schindler, Lufthansa's General Manager UK & Ireland, said: “This award acknowledges the way Lufthansa has responded to the challenges of the travel market. In the face of ever-increasing competition from low-cost airlines and revenue losses in the shorthaul market, Lufthansa decided to go on the offensive and took the bold decision to transfer non-hub operations to its own existing lowcost airline, Germanwings. “We believe that to maintain the leading position in our market we must be better than anyone else in terms of reliability and innovation at a competitive price. “This is why Lufthansa just introduced a new pricing product on its routes from the UK to Frankfurt Frankfurt – a constantly growing city F rankfurt, the metropolis on the River Main, is in a constant state of change. Construction, renovation, modernisation and beautification work is taking place on every corner. The changes occurring in the eastern part of the city – the so-called “East End” – are particularly noticeable. There, one now finds the new European Central Bank, the latest landmark to grace the finance metropolis, reaching for the sky at a height of some 218 metres. One of the many new and lively urban spaces of eastern Frankfurt may be found along Hanauer Landstraße. This one-time mostly industrial area has over the years been transformed into a trendy urban quarter. Today, Hanauer Landstraße is a bustling district featuring shops and stores, restaurants and nightlife locations. Directly in front of the premises of the European Central Bank, Frankfurt has created a vast new open space were everyone is welcome to enjoy the scenery. This new green space, known as Harbour Park, has been subdivided into a skaters’ and bikers’ park in the north, a general sports area in the centre and a lawn and sunbathing area to the south. Ryanair introduces Berlin route R yanair is to introduce a new route from Glasgow to Berlin as part of its expanded winter 2015 schedule. In Glasgow, Ryanair’s Michael O’Leary said: “Ryanair is pleased to announce a new route from Glasgow International to Berlin in response to the demand from Scottish customers, visitors and business travellers. 2014 was a record year for Ryanair as we rolled out our “Always Getting Better” customer experience improvement programme and we will continue to deliver further enhancements into 2015." and Munich with very attractive Business Class fares starting at £275 in 2015. “In addition, the latest figures show Lufthansa has recorded the best figures for punctuality in its history with over 85% of all flights leaving Frankfurt and Munich within 15 minutes of scheduled departure time. “We continue to enhance the onboard experience for customers by fitting 20 Airbus A321s with a revolutionary in-flight entertainment programme developed by Lufthansa Systems. This enables passengers to connect their own laptop, tablet or smartphone via Wi-Fi to the in-flight infotainment service offering a wide range of films, TV series, music, games and flight information.“ Hannover: the venue in heart of Europe T he Hannover Exhibition Centre is looking forward to an eventful year with numerous top-class events. Fairs which will consolidate the city’s international reputation include CeBIT, which will cooperate with China as partner country in 2015, Hannover Messe with India as partner country, Interschutz, the leading International Exhibition for Rescue, Fire Prevention, Disaster Relief, Safety and Security, and the Agritechnica, the world’s largest trade fair for agricultural machinery and equipment. Hannover can look back on more than 60 years as a leading international trade fair location. The city boasts the largest and one of the most modern exhibition centres in the world, with more than 460,000 m2 indoor and 58,000 m2 outdoor area. Scottish Travel Agents News: Issue 26 January, 2015 Germany Cultural celebrations in Frankfurt for 2015 I n Frankfurt this year, the Städel Museum will be hosting a series of exhibitions and research projects to celebrate its 200th anniv- ersary.From 11th March until 21st June, the focus of attention will be on Claude Monet and his renowned contemporaries, such as Édouard Manet and Auguste Renoir, who revolutionised the art of painting in a matter of a few, short years. The exhibition, entitled “Monet and the Birth of Impressionism”, will show a number of works that otherwise rarely leave their home museums. The Städel Museum has also been focussing on expanding its digital offers. It has, for example, created a digital platform that enables users to intuitively “stroll” through the museum’s vast collection. Art enthusiasts now also have regular online art history courses available to them, which they may attend prior to visiting the actual exhibitions in person. A further highlight of 2015 is the Museum Embankment Festival, one of the largest cultural celebrations in all of Europe. Traditionally held on the final August weekend of every year (28th to 30th August 2015), the festival attracts on average three million visitors to the banks of the River Main for this display of culture and the arts. Participating museums remain open late into the night during the festival, while the museum embankment is lined with stands selling handcrafted goods and similar accessories. Travelport invests in German tour operator distribution T ravelport has acquired a majority stake in German tour operator distribution company, travel-IT. The strategic investment will significantly increase Travelport’s presence and reach in the German leisure travel industry, which at approximately €26 billion, is Europe’s largest. A substantial portion of the leisure travel sector in Germany is comprised of tour operators offering their content, either on a pre-packaged or dynamically packaged basis. travel-IT provides a platform that enables the real time offer, search and booking of the unique content from all the major operators serving Germany, to consumers who purchase from travel retailers. Travelport's participation in equity of travel-IT was part of a wider transaction which also saw some of the leading German tour operators invest alongside. The Flushing Meadows opens in Munich D esign Hotels newest member in Munich, The Flushing Meadows Hotel & Bar, gets its name from the fields surrounding both it and the Isar River. The sixteen-room hotel has eleven Loft Studios on the third floor and an additional five Penthouse Studios on the upper level. Located in the Glockenbachviertel district, near the the Isar River, the area is full of bars, restaurants, boutiques and galleries. Third InterCity Maritim SuperBreak reports high Hotel opens in introduces demand for Cologne city breaks Hamburg free wifi for S guests across A Germany uperBreak reports that sales of its city breaks to the Germany city of Cologne are up over 40%, year on year. The operator is keen to highlight to agents that this city offers clients lots to do all year round with great shopping, nightlife and a fantastic position on the banks of the Rhine. Chris Hagan, head of overseas at SuperBreak comments: “Cologne is well known for its popular Christmas Markets but is a great choice for a city break at any time of year. It would be a great city break choice for a customer who has visited one of the bigger cities such as Berlin or Munich and is now looking to explore a little more.” Prices start from £120.50pp staying three nights at the three- star Coellner Hof Hotel on a b&b basis in April 2015. bmi regional and Lufthansa announce new routes bmi regional will commence flights from Rotterdam, The Netherlands, Liege, Belgium and Bern, Switzerland to the Bavarian capital, Munich on 29th March, 2015. The flights will be operated in partnership with Lufthansa as code-share flights with joint BM and LH flight numbers. The airline has tailored the schedule from each city to ensure seamless travel connections for business and leisure travellers via Lufthansa’s Munich network of over 200 global destinations. The move strengthens bmi regional’s network presence at Munich Airport with the German carrier. bmi regional already flies twice a day connecting Bristol with the Bavarian capital in partnership with Lufthansa. 12 s of December, Hamburg now has another InterCityHotel in the form of the InterCityHotel Hamburg Dammtor-Messe, the third property operated under the Steigenberger-owned brand to open its doors in the city. I n response to frequent guests’ requests for free Internet access, Maritim Hotels has introduced As usual, this latest addition offers a central location and is situated in the direct proximity of Dammtor Station at the Trade Fair Centre. complimentary WIFI at a number The InterCityHotel Hamburg Dammtor-Messe becomes the 37th property in the portfolio of Steigenberger's subsidiary InterCityHotel. The hotel offers 275 rooms, a conference area on the 13th floor with up to six meeting rooms, a restaurant, a bistro lounge and a bar. delegates, the group has extended The "FreeCityTicket", which entitles guests to use local public transport free of charge, is also included in the price of overnight accommodation. lobby, bedrooms and conference of its hotels across Germany. Starting at Maritim’s two hotels in Berlin, and with an extremely positive reception from guests and the offer to all its major city hotels, including Bonn, Cologne, Darmstadt, Dusseldorf, Dresden, Frankfurt, Hanover, Bad Homburg, Magdeburg, Munich, Nuremberg, Ulm and Wurzburg. The free WIFI is available throughout the hotels, including the rooms and the service offered is a WLAN connection with standard bandwidth, making unlimited free surfing possible. Scottish Travel Agents News: Issue 26 January, 2015 Great flight. Great connection. Great business. From Scotland to all over the world Successful meetings should start with a relaxed mind. Begin your journey in the knowledge that with Lufthansa you can rely on punctual landings, perfect service and stressfree transfers. We will take care of you and make sure you arrive relaxed for your meeting at any of our over 200 worldwide destinations, from Scotland via Germany. lufthansaexperts.com Bermuda Bermuda to host America’s Cup in 2017 A fter months of deliberation, the America's Cup Event Authority has announced that Bermuda has been selected to host the 35th America's Cup in 2017. The world's premier sailing event is considered the most difficult trophy in sport to win, and will bring both elite sailing teams and global media to the island’s Great Sound. The high-profile global event is expected to have significant impact on Bermuda's tourism industry, beginning with the America's Cup World Series event in October of 2015 through to the Americas Cup Finals events in 2017. Bermuda is perfectly suited for hosting the America's Cup, with an Atlantic-based location that will grow the event's visibility among East Coast audiences; an ideal broadcast time zone for both North American and European audiences; a rich maritime legacy – Bermuda's very foundation is sailing; and perhaps most importantly a warm, hospitable community that has extensive experience executing marquee events. The Royal Naval Dockyard was selected as the venue to base the 2017 America's Cup. In anticipation of the event, a purpose-built event village will be developed in the South Basin of Dockyard to provide an optimal spectator setting. In addition to the America’s Cup announcement, Bermuda has been making tourism strides with the recent groundbreaking on redevelopment of Ariel Sands by actor Michael Douglas, as well as the October opening of the island's first marina accommodating super yachts, located at The Fairmont Hamilton Princess. America's Cup will act as a catalyst for further investment and revitalization of Bermuda and her assets by both the government and the private sector. N orwegian Cruise Line has announced its 2016/2017 deployment, with two ships sailing itineraries to Bermuda. Norwegian will continue its tradition of sailing from both New York City and Boston to the pink sand beaches of Bermuda between April and October 2016. Norwegian Breakaway will return to Bermuda, sailing from New York City on seven-night cruises every Sunday from 24th April 2016 through 23rd October 2016. Special offers to Bermuda with Prestige Holidays Bermuda by sea P B From Boston, Norwegian Dawn will sail seven-night cruises, departing every Friday, from 3rd June 2016 through 2nd September 2016 and from 7th October 2016 through 21st October 2016. Once in, on and over the water, visitors can discover coral crusted shipwrecks from more than five centuries of nautical history and snorkel among the Atlantic’s largest and most beautiful coral reefs. City of Hamilton restige is proud of their long-standing heritage with Bermuda, with its unhurried pace of life and timeless tradition and only a seven hour flight away from the UK. Whether clients are looking for a romantic hideaway, a self-catering apartment, a honeymoon hotel or an AllInclusive or golf resort, Prestige can ensure they get the holiday they deserve. Prestige currently has a number of special offers to Bermuda. Combined with discounts on the British Airways flights, some of Prestige’s hotel partners have reduced room rates by 50% to enable the operator to offer great value holidays to Bermuda. Holidays must be booked by 31st January and travelled by 31st October 2015. Participating hotels include Grotto Bay, Cambridge Beaches, Fairmont Hamilton Princess and Fairmont Southampton. Once in Bermuda, Prestige lays on private VIP transfers direct to the hotel and will pre-book seat numbers on flights (if available and charges may apply). Newport Bermuda Race 6 T he 635-mile biennial Newport Bermuda Race is the oldest regularly scheduled ocean race, one of just two of the world's races held almost entirely with no land in sight. Founded in 1906, the Bermuda Race occurred for the 49th time in 2014. Approximately 170 boats sail the race every year. The average crew has ten men or women and the race starts off from Newport, RI on the third Friday in June. It takes more than two hours to get all those boats started in their 6 divisions and 17 classes. The 50th Bermuda Race will take place on 17th June, 2016. The rules say, “The Newport Bermuda Race is not a race for novices.” Depending on weather and Gulf Stream currents and the boat’s size and speed, the race takes two to six days. The first boat arrives at the finish line at St. David’s Lighthouse on Sunday or Monday, and the smaller boats arrive between then and Thursday. 14 Norwegian Cruise Line unveils Bermuda itineraries ermuda may seem like one continuous landmass to visitors, but it is actually made up of 181 islands, islets and rocks. Surrounded by clear turquoise sea and dotted with coral reefs, there is an abundance of marine life. Bermuda offers not only under the sea adventures, but over the sea too with kayaking, parasailing over pink sand beaches, sunset sails, or big game fishing. A taste sensation, Bermuda-style V isitors can indulge in the exciting culinary offerings of Bermuda during the 4th annual Bermuda Restaurant Weeks, taking place until 5th February, with Prix Fixe menus starting at $29, $39 and $49 per person. Chefs at 42 of Bermuda’s top eateries from all over the island will be showcasing their talents with special menus of threecourse selections. H amilton, the capital of Bermuda, is a picturesque harbour city filled with shops, museums, galleries and gardens, and is also the hub of international and local businesses. The town of Hamilton was founded in 1788 and named after Sir Henry Hamilton who served as Governor of Bermuda to 1794. People in the capital Town of St. George, objected to the creation of the new upstart town, but the Governor felt it made good sense to have a town in the central area. The new town thrived and overtook the Town of St. George, becoming the capital of Bermuda in 1815. Today the City of Hamilton has a colourful, vibrant character. Hamilton, Pembroke and its nearby parishes also offers visitors gardens, historic churches, and an interactive aquarium and zoo. Scottish Travel Agents News: Issue 26 January, 2015 T he Bermuda Tourism Authority has demonstrated its ongoing investment into increasing visitation from the UK by launching a new multi-platform marketing campaign with British Airways and The Telegraph, as it introduces its ‘Proper Fun’ campaign into the market. Classic Collection offers the best of Bermuda J ust 22 miles long and two miles wide, glorious pink sand beaches, turquoise waters, lush green foliage, manicured lawns and quaint pastelcoloured cottages, are the hallmarks of the tiny island of Bermuda 1,000 miles north of the Caribbean, 600 miles east of the American coast, and only a seven hour flight from the UK. Classic Collection is offering a carefully selected range of premier hotels in Bermuda. Cambridge Beaches Resort & Spa in Sandy’s is billed as one of the most romantic resorts in the world and boasts some of Bermuda’s finest cuisine. In Paget, Elbow Beach offers superb amenities, enviable personal service and luxurious accommodation, whilst Grotto Bay Beach Resort in The campaign, targeting the ‘experience seekers’ audience, defined as energetic, busy and ambitious 36-60 year olds, adopts a phased strategy. The first phase, launched in December, was aimed at driving inspiration and education, and included a visually led Bermuda ‘Island guide’ living across print, tablet and online. Sublime weather The island boasts a laid back, albeit sophisticated, atmosphere and Bermudians, proud of their beautiful island and renowned for their hospitality, greet visitors with warmth and friendliness. British Airways operates daily direct flights on a Boeing 777 to Bermuda from London Gatwick during summer and five times a week in winter. Classic Collections offers add-on flights from both Glasgow and Edinburgh so luggage may be checked straight through. AFFORDABLE Luxury Glorious pink sand beaches, glistening turquoise waters, lush green foliage, manicured lawns and quaint pastel-coloured cottages This month, the campaign takes on a more direct approach with a call to action to encourage more bookings and conversion. The campaign also sees the launch of a new British Airways Bermuda site to better cater to the Experience seeker audience by amalgamating the experiences that Bermuda has to offer in to niche itineraries targeting culinary, active adventure, golf, sunseeker, romance and historical fans. Bailey’s Bay with its private beach and secluded coves is an excellent option for the East end of the island. Bermuda Bermuda markets with BA in multiplatform campaign BERMUDA HALF PRICE SALE Your clients can tary limen p m o C ge enjoy reduced t loun airpor s hotel rates at passe ed includ selected hotels, with savings of up to 50% on holidays to Bermuda taken between 15 Jan-30 April* B ermuda's location in the Atlantic—not the Caribbean—keeps the island warmed by the Gulf Stream, but free of the tropics' relentless heat. The climate rarely sees extremes of either hot or cold. The hottest part of the year runs from May through mid-October, when temperatures hover between 23°C and 29°C. During the winter months, temperatures average a balmy 70°F (21°C). *Valid on bookings made between 14-31 January for a minimum of 3 nights with Classic Collection Holidays. Pink Sale A4 Jan 15.indd 1 Scottish Travel Agents News: Issue 26 January 2015 20/01/2015 12:45 15 BEAUTIFUL BERMUDA November 2013-October 2014 DESTINATIONS TWO FREE NIGHTS IN BERMUDA! AT CAMBRIDGE BEACHES, THE REEFS, TUCKERS POINT, POMPANO, GROTTO BAY, FAIRMONT HAMILTON PRINCESS & FAIRMONT SOUTHAMPTON SAVING AT LEAST £277 PER COUPLE PER WEEK. One free night at all other featured hotels: Elbow Beach, Coco Reef, Rosedon & Royal Palms. 01425 480400 Restrictions apply. www.prestigeholidays.co.uk/bermuda