Annual Report 2015
Transcription
Annual Report 2015
In The Name of Allah The Most Merciful, The Most Gracious The Custodian of the Two Holy Mosques King Salman Bin Abdulaziz Al Saud His Royal Highness Crown Prince His Royal Highness Deputy Crown Prince Mohammad Bin Naif Bin Abdulaziz Al Saud Mohammad Bin Salman Bin Abdulaziz Al Saud The Deputy Premier and Minister of Interior The Second Deputy Premier and Minister of Defence Within the most intricate of design lie basic shapes and outlines. Without them, the masterpiece ceases to exist. This truism illustrates Al Rajhi Bank’s revisit to its ‘basics’. It has served us well. We have successfully realigned our strategic roadmap with five strategic imperatives that, like the basic shapes and outlines, combine in countless ways to offer limitless opportunities. Back to Basics Al Rajhi Bank in 2015 © 2015 Al Rajhi Bank Scan to view the mobile version of this Annual Review The web and mobile HTML versions are published on-line on the same date as the date of issue of this publication at http://AlRajhiBankin2015.SmartAnnualReport.com Contents Messages Business Model Management Discussion and Analysis Stewardship Identity Financial Reports Supplementary Information 12 17 31 57 83 91 163 Journey of a Pioneer Highlights Vision, Mission and Values About this Report 06 08 10 11 Message from the Chairman Chief Executive Officer’s Review 12 14 Organisational Profile Operating Environment Stakeholders Strategic Direction 18 20 22 23 Financial Capital Institutional Capital Investor Capital Customer Capital Employee Capital Social & Environmental Capital 32 41 44 46 50 54 Board of Directors Corporate Governance Report Risk Management Compliance 58 62 74 77 Built on a Heritage, Building for the Future Sharpening Our Visual Identity 84 88 Independent Auditors’ Report Consolidated Statement of Financial Position Consolidated Statement of Income Consolidated Statement of Comprehensive Income Consolidated Statement of Changes in Shareholders’ Equity Consolidated Statement of Cash Flows Notes to the Consolidated Financial Statements 92 94 95 96 97 98 99 Consolidated Statement of Financial Position in USD Consolidated Statement of Income in USD Five Year Summary in USD GRI Content Index Glossary of Key Islamic Finance Terms Corporate Information 164 165 166 167 170 172 Journey of a Pioneer Highlights Journey of a Pioneer Vision, Mission and Values Al Rajhi Bank in 2015 6 About this Report 1957 Saleh Rajhi establishes the first exchange with his brothers Sulaiman, Abdullah and Mohammed, to serve pilgrims travelling to Saudi Arabia. 1978 All separate exchange houses established up by the family are merged together under Al Rajhi Exchange and Trade Company. 1987 The entity is converted into a joint-stock company and granted a banking license by the Saudi Arabia Monetary Agency (SAMA). The new bank strictly followed Islamic Shari’a rules. Journey of a Pioneer Journey of a Pioneer Highlights Vision, Mission and Values About this Report 7 Al Rajhi Bank in 2015 2006 Rebranded as Al Rajhi Bank. 2008 Al Rajhi Capital is established as a subsidiary for investment banking, brokerage and asset management, operating under the Capital Markets Authority (CMA) rules. 2015 Al Rajhi Bank is the largest Islamic bank in the world by total assets, and is the leader in Saudi Arabia in terms of customer base and branch network. Journey of a Pioneer Highlights Financial Highlights Vision, Mission and Values 8 About this Report Key indicators from the consolidated financial statements for the years ended 31 December 2015 2014 Change, % Al Rajhi Bank in 2015 Operating results for the year, SAR million 9,959 9,817 1.4 13,746 13,667 0.6 Total operating expenses 6,616 6,831 (3.1) Net income 7,130 6,836 4.3 Total comprehensive income 6,918 6,771 2.2 Financing, net 210,218 205,940 2.1 Customer deposits 256,228 256,077 0.1 Total assets 315,620 307,712 2.6 Total liabilities 268,981 265,815 1.2 46,639 41,896 11.3 Net financing and investment income Total operating income Assets and liabilities, SAR million Total shareholders’ equity Profitability Return on average assets, % 2.29 2.33 (4) bp Return on average equity, % 16.11 17.01 (90) bp 4.39 4.21 4.3 Capital adequacy ratio:Tier I, % 19.74 18.48 126 bp 20.83 19.59 124 bp Basic and diluted earnings per share, SAR Regulatory ratios Tier I and II, % Journey of a Pioneer Highlights Operational Highlights Vision, Mission and Values About this Report 9 315 billion Dividend Payout Ratio of Net income increased by 34.2% 4.3% to SAR 7.1 billion A sound Loans to Deposits Ratio of 82% Largest network in the KSA with 525 4,500 51,000 branches ATMs and First in the market to install Cash Deposit Machines (Lock Boxes) with over 140 machines already in operation POS devices Set up e-Branches incorporating interactive teller machines and self-service kiosks Leader for remittance in the region with over 24 million transactions per month Completed 10 years of operations in Malaysia Al Rajhi Bank in 2015 Asset base crossed SAR Journey of a Pioneer Highlights Vision, Mission and Values Vision, Mission and Values Al Rajhi Bank in 2015 10 About this Report Our Vision Our Mission Our Values Integrity and transparency To be a trusted leader delivering innovative financial solutions to enhance the quality of life of people everywhere. To be most successful bank admired for its innovative service, people, technology and Shari’a compliant products, both locally and internationally. Everything we do is built around our core values, which puts the customer at the heart of all our activities. Being open and honest while maintaining the highest standards of corporate and personal ethics A passion to serve Anticipating and addressing customer needs to deliver results that go beyond expectations Solution oriented Helping our customers achieve their objectives through effective and efficient solutions Modesty and humility Innovativeness Meritocracy Care for society Being humble in thought, word and deed Nurturing imagination and fostering creativity for better results Defining, differentiating and reinforcing excellence in people Contributing towards a better tomorrow Journey of a Pioneer Highlights About this Report Vision, Mission and Values About this Report The underlying concepts that provide the structure of this integrated report are discussed in the section on Business Model commencing on page 17. It is a new approach that aims to engage our readers more effectively. By integrating both financial reporting and sustainability reporting, we bring into focus the broader concept of value creation and capital formation – a recurrent theme that runs throughout this Report. In preparing this report we have drawn on concepts, principles and guidance given in the Global Reporting Initiative (GRI) Sustainability Reporting Guidelines G4 (www.globalreporting.org), The International Integrated Reporting Framework (www.theiirc.org) and the Smart Integrated Reporting MethodologyTM . We have used digital technology to serve the information needs of our diverse stakeholders. The print version is thus complemented by an interactive online report (http://AlRajhiBankin2015.SmartAnnualReport.com), and a summary report for smartphones. Report Boundary The overall boundary of this Report comprises Al Rajhi Bank (‘Bank’) and its subsidiaries (together referred to as the ‘Group’, detailed in Note 1 on page 99). Key financial aspects are discussed in the context of the Group (consolidated), while unless otherwise stated the non-financial aspects are discussed in the context of the Bank and its operations in the Kingdom of Saudi Arabia (KSA). The Bank’s operations in the KSA dominate Group performance. Our reporting focuses on aspects that are material or important. It is an assessment based on the extent to which they may substantively affect the Bank’s ability to create value over the short, medium and long term. Compliance This Report covers the 12-month period from 1 January to 31 December 2015, and is consistent with our usual annual reporting cycle for financial and sustainability reporting. The information contained herein is in compliance with all applicable laws, regulations and standards as well as guidelines for voluntary disclosures. Additional details are given in the Compliance Report (page 77), Financial Statements and the Notes thereon (pages 94 to 161) and in the Independent Auditors’ Report (page 92). We are aware of the social and environmental impacts of our actions. The Bank adopts a precautionary approach across the Group with regard to sustainability before embarking on new ventures and initiatives. We are fully compliant with all local regulatory compliance requirements having in place best in class systems and risk management processes. Queries We welcome your comments or questions on this Report. Our contact details are: Anil Pathak Senior Director Marketing [email protected] Al Rajhi Bank in 2015 This publication – ‘Al Rajhi Bank in 2015’ – is an integrated report. It complements our Annual Report 2015 while communicating coherently the relationships of the many aspects of our business, such as strategy, governance, performance and prospects in the context of creating value over time. 11 Report Structure 12 Al Rajhi Bank in 2015 Message from the Chairman Al Rajhi Bank posted a 4.3% YoY growth in Group net income during 2015. Other key performance indicators too recorded sound results. These results not only hold out promise of an early return to sustained profitable growth but also affirm that our strategies are beginning to bear fruit. At the macro level, as the world’s largest oil exporter, Saudi Arabia enjoys leeway in adjusting to domestic challenges that an environment of cheaper oil may pose. It comes from its strong balance sheet and reserves built over the years and the Kingdom’s thrust towards a diversified economy. Based on this sustained strength, the local economy has proven resilience in facing external shocks. Fulfilling long awaited structural reforms, Saudi Government recently approved the National Transformation Plan, detailing credible efforts for a major economic overhaul primarily aimed at reducing dependence on oil exports and preparing for the millions of young people who will be seeking jobs and affordable housing in the coming years. In the context, there will be considerable opportunities for our sustainable growth in Saudi Arabia. Al Rajhi Bank takes due cognisance of these factors. Thanks to prudent practices, the Bank is well capitalised. Our asset and liability exposures are diversified, with the larger financings either to the Government or to the wider public sector. As an Islamic bank, our investments are non-speculative and hence, not volatile. Above all, given the strength and resilience of the national economy and the low cost of funding and lean cost structures enjoyed by local banks we expect the Saudi banking sector performance to remain strong overall. Those reading this Report ‘Al Rajhi Bank in 2015’ may notice an unusual format. This is an integrated Report, a concept that is contemporary and evolving, which seamlessly blends both financial and non-financial disclosures in the context of sustainable value creation and capital formation. It is about how we invent and reinvent our future through a robust business model built on scanning the operating environment, setting objectives, developing strategic plans, measuring performance and evaluating the outcomes continually – all coming under an umbrella of sound corporate governance, prudent risk management and exemplary compliance. Messages Message from the Chairman Business Model Management Discussion and Analysis Stewardship Identity Financial Reports Supplementary Information In conclusion, I join the Board of Directors in expressing our appreciation to the Custodian of the Two Holy Mosques, the Crown Prince, the Deputy Crown Prince and the Government for their far-sighted policies and pragmatic action in what may be seen as challenging times. On behalf of the Board, I would also like to express my sincere appreciation to the Ministry of Finance, Ministry of Commerce and Industry, Saudi Arabian Monetary Agency and the Capital Market Authority for their consistent co-operation and support in developing the banking sector, which in turn reinforces the growth of the national economy. I, together with the Board, express our gratitude to their eminence the Chairman and the members of the Bank’s Shari’a Board for their advice, patience and explanations on all issues presented to them as well as for their monitoring the Bank’s Shari’a compliance. The Board also thanks our shareholders, correspondent banks and customers for their support, trust and co-operation, which have supported the growth and prosperity of the Bank. Likewise, the Board extends its sincere appreciation to all employees for their genuine efforts and devotion in accomplishing their obligations and tasks. Finally, but not least, I thank my colleagues on the Board of Directors for their support and valuable counsel in our deliberations. Abdullah bin Sulaiman Al Rajhi Chairman 31 March 2016 Al Rajhi Bank in 2015 In this context the Bank made good progress during the year across the many facets of our transformational journey, underpinned by a refocused strategic plan or ‘Roadmap’. Driving the team on this journey is Chief Executive Officer Steve Bertamini who joined the Bank in May 2015. Steve brings with him a wealth of banking experience, and we are confident of his leadership and capacity to deliver. 13 Shareholders will note that the Bank distributed a dividend of SAR 0.50 per share for the first half of 2015 (H1 2014: SAR 1.00 per share), followed by a post-Zakat net dividend of SAR 1.50 per share for the second half of 2015 (H2 2014: SAR 1.75 per share). Though lower than the distribution made in 2014, it is noteworthy that the Bank’s earnings per share improved from SAR 4.21 in 2014 to SAR 4.39 in 2015. I wish to reassure shareholders that we remain committed to adding sustainable value to their investment. 14 Al Rajhi Bank in 2015 Chief Executive Officer’s Review Overview During 2015, we maintained our leadership position in retail, reversed a declining financial performance and ended the year with an increase in net income of 4.3% and a fourth quarter net income performance of 28% - the highest amongst the banks. We continued to expand our distribution network and added a total of 28 new locations, 260 ATMS, 18,200 new point of sale machines. To meet the needs of small and medium businesses we created a new standalone SME banking division and began to rebuild momentum in our corporate business. Most importantly we developed and began implementing our ABCDE Roadmap to create a simple and clear direction for our teams for 2016 and beyond. Each one of the letters in ABCDE stands for a key goal we have set for ourselves with specific actions and measurable outcomes. But first a bit of background… Back to Basics Making it Work We went ‘back to basics’ to refocus our strategies and plans, and developed a Roadmap to chart our future direction and transformation. Consequently, we reorganised internal structures and processes; doubled our training and development effort; elevated our compliance framework to international standards; refreshed our branding...and much more. To make our back to basics transformation ‘work’ our Roadmap integrates two aspects – the ‘what’ and the ‘how’. The ‘what’ includes the strategic objectives and key performance indicators, both financial and non-financial. The ‘how’ is about the execution of the plan with the buy-in and commitment from the whole organization. It is largely about establishing a performance infrastructure comprising people, processes and tools and taking action to change mindsets and behaviours to ensure the sustainability of the transformation. What follows is an overview of the five building blocks – A, B, C, D and E – that underpin our Roadmap. The details are discussed in the sections that follow elsewhere in this Report. Messages Chief Executive Officer’s Review Business Model Management Discussion and Analysis Stewardship Identity Financial Reports Supplementary Information We aim to accelerate sustainable growth by diversifying revenue streams, improving our cross selling opportunities, enhancing yields, creating a new SME banking division, updating our value proposition and continuing to focus on growing our deposits. We began implementing a more effective employee engagement model which includes: providing relevant training and development opportunities; improving cross-functional collaboration and reinforcing a performance driven culture that embraces empowerment and accountability. We also launched a new employee volunteering programme to support the communities we live and work in. C. Customer Focus We invested in training and development of our branch staff to provide our customers with fast, friendly and accurate service; began to simplify our processes and will always be focused on earning and maintaining their trust. We also undertook a brand refresh to enhance visual resonance with both our existing customer and next generation of customers. D. Digital Leadership E. Execution Excellence We believe digital will transform banking and we plan to be at the forefront of this change. We have established dedicated teams, materially increased our investment and are committed to creating a best in class experience for our customers so that we can make banking work the way they chose in a variety of platforms and channels. This is a challenging but very rewarding journey as banks that do this well and can integrate the physical with the digital component will excel with both existing and the next generation of customers. In any business while strategy matters, what is more critical is the execution as well as the values of the company. We have set up a rigorous process and dedicated resources to ensure the first phase of 50 plus projects that make up our ABCDE Roadmap are completed and delivered as they will be the foundation for the future. Our values provide a compass of what we stand for and will guide us in the years ahead. I would like to thank our customers, shareholders, the Board for their support and our staff for all their hard work during the year. Steve Bertamini Chief Executive Officer 31 March 2016 Al Rajhi Bank in 2015 B. Become an Employer of Choice 15 A. Accelerate Growth Care for society Contributing towards a better tomorrow Business Model Organisational Profile Operating Environment Stakeholders Strategic Direction 18 20 22 23 Messages Business Model Organisational Profile Management Discussion and Analysis Stewardship Identity Financial Reports 18 Supplementary Information The Bank Al Rajhi Bank in 2015 Founding Al Rajhi Banking and Investment Corporation, rebranded as ‘Al Rajhi Bank’ in 1997 and referred to as the ‘Bank’ in this publication, is a Saudi joint stock company that was formed and licensed pursuant to Royal Decree No. M/59 and in accordance with Article 6 of the Council of Ministers’ Resolution No. 245, both of June 1987. The Bank, headquartered in Riyadh, Kingdom of Saudi Arabia, operates under Commercial Registration No. 1010000096 and is listed on the Saudi Stock Exchange (Tadawul) with the Ticker No. RJHI. Objectives The objectives of the Bank are to carry out banking and investment activities on its own account and on behalf of others inside and outside the Kingdom of Saudi Arabia (KSA). They are carried out in accordance with the Bank’s Articles of Association and Bylaws, the Banking Control Law and the Council of Ministers’ Resolution noted above, and in strict compliance with Islamic Shari’a legislations. Al Rajhi Bank Group Deeply rooted in Islamic banking principles, the Shari’a-compliant Al Rajhi Bank has seven subsidiary companies, which together with the Bank are referred to as the ‘Group’. The Group continues to be instrumental in bridging the gap between modern financial demands and intrinsic Islamic values, whilst spearheading new product development and numerous industry standards. Al Rajhi Bank subsidiaries and overseas branches Name of Subsidiary Ownership, % Type of activity Country of operation Country of establishment 2015 2014 Al Rajhi Capital Company 100 KSA KSA Al Rajhi Development Company Limited Al Rajhi Takaful Agency Company Al Rajhi Management Services Company Al Rajhi Corporation Limited Al Rajhi Bank (Kuwait branch) Al Rajhi Bank (Jordan branch) 100 100 Investment services and brokerage 100 Real estate KSA KSA 99 99 Insurance services KSA KSA KSA KSA Malaysia Kuwait Jordan Malaysia KSA KSA 100 100 100 100 100 Recruitment services 100 Banking services 100 Banking services 100 Banking services Additional details on the subsidiaries are given under Notes 1 and 24 on pages 99 and 136. Products and Markets The Bank provides a comprehensive suite of products and services, encompassing retail banking, corporate banking, SME banking and Treasury products and services. They are summarised below: Retail banking: accounts, personal finance, car finance, home finance, credit cards etc. Corporate banking: trade finance, cash management, corporate products (Akar, Bai Al Ajel, Eirad, Istisnaa, Murabaha and Musharaka) etc. Messages Organisational Profile Business Model Management Discussion and Analysis Stewardship Identity Financial Reports Supplementary Information 19 SME banking: The small and medium enterprise (SME) sector receives banking products and services through a dedicated team. Treasury: Murabaha (deferred sales), direct investment, foreign exchange, banknotes etc. At Group level, other products and services in the areas of real estate, construction, securities brokerage, insurance (Takaful) and management services are provided through the subsidiaries noted above. Our services are delivered through a variety of channels such as branches, ATMs, POS, online banking and mobile banking. Scale of Operations Tracing its roots to its founding in 1957, Al Rajhi Bank is the largest Islamic bank in the world with total assets of SAR 316 billion (USD 84 billion). Amongst retail banks operating in the KSA, Al Rajhi Bank accounted for: zz 14.5% of total assets and ranked No. 2 zz 15.4% of deposits and ranked No. 2 The Bank’s market capitalisation as at 31 December 2015 was over SAR 84.6 billion (2014: SAR 83.6 billion). The Bank maintains the largest network of branches totalling 525 across the Kingdom, backed by a network of 4,500 ATMs and over 51,000 POS terminals installed with merchants. The first ladies branch was opened in Al Shmaisi in 1979, and the number has now grown to over 100 dedicated ladies branches. Globally, the Bank operates a subsidiary in Malaysia with 24 branches, in addition to six branches in Jordan and one branch in Kuwait. Al Rajhi Bank is the leader for remittance in the region, and its 200 remittance centres across the Kingdom account for over 24 million transactions per month. The Bank enjoys the largest customer base in the country with over six million current account holders and is the payroll processor for 50%-60% of the employees in the government sector. Processing over 70 million transactions per month, the Bank is a leading player in global transactions that support the Saudi economy, while maintaining over 200 correspondent banking relationships in 48 countries. The Bank employed 12,374 persons as of 31 December 2015 (2014: 11,761 persons). A trusted partner with nearly six decades of local expertise, but with a global perspective, the Bank offers best-in-class services in today’s rapidly evolving markets. Al Rajhi Bank in 2015 The Bank has a significant presence in the KSA, and a growing footprint overseas through a subsidiary in Malaysia and branches in Kuwait and Jordan. Messages Business Model Operating Environment Management Discussion and Analysis Stewardship Identity Financial Reports Al Rajhi Bank in 2015 20 Supplementary Information The Global Economy Global growth, recorded at 3.1% in 2015, is projected at 3.2% in 2016 and 3.5% in 2017 (World Economic Outlook – Update of April 2016, IMF). The pickup in global activity is projected to be gradual, especially in emerging market and developing economies. Outlook Global economic activity remained largely subdued in 2015. Growth in emerging market and developing economies – while still accounting for over 70% of global growth – declined for the fifth consecutive year, while a modest recovery continued in advanced economies. IMF notes that three key transitions continue to influence the global outlook: zz The gradual slowdown and rebalancing of economic activity in China away from investment and manufacturing towards consumption and services zz Lower prices for energy and other commodities zz A gradual tightening in monetary policy in the United States in the context of a resilient US recovery as several other major advanced economy central banks continue to ease monetary policy. Manufacturing activity and trade remain weak globally, reflecting not only developments in China, but also subdued global demand and investment more broadly – notably a decline in investment in extractive industries. In addition, the dramatic decline in imports in a number of emerging market and developing economies in economic distress is also weighing heavily on global trade. Oil Oil prices continue to be depressed reflecting expectations of sustained increases in production by Organisation of the Petroleum Exporting Countries (OPEC) members amid continued global oil production in excess of oil consumption. IMF notes that futures markets are currently suggesting only modest increases in prices in 2016 and 2017. Prices of other commodities, especially metals, have fallen as well. While lower oil prices strain the fiscal positions of petroleum exporters and weigh on their growth prospects, it supports demand in importers, especially in advanced economies where declines in (unsubsidised) prices are fully passed on to end users. Though a decline in oil prices driven by higher oil supply should support demand among oil importers, IMF notes some key factors that have dampened this positive impact: zz Financial strains in many oil exporters reduce their ability to smooth the shock, entailing a sizable reduction in their domestic demand. zz The oil price decline has had a notable impact on investment in oil and gas extraction, also subtracting from global aggregate demand. zz The pickup in consumption in oil importers has been somewhat weaker than in past situations of oil price declines, possibly through a shift towards cleaner sources of energy and limited pass-through of price declines to consumers in emerging market and developing economies. Messages Operating Environment Business Model Management Discussion and Analysis Stewardship Identity Financial Reports Supplementary Information 21 Saudi Arabia The world’s largest oil exporter, Saudi Arabia, enjoys leeway in adjusting to an environment of cheaper oil. It comes from its strong balance sheet and reserves built over the years and the Kingdom’s thrust towards a diversified economy. Moderated growth The silver lining Posting a GDP growth of 3.6% in 2014 and an estimated growth rate of 3.4% in 2015, IMF projects more subdued results of 1.2% in 2016 and 1.9% in 2017. The current environment increases the pressure for structural reform. Recent labour and capital market adjustment measures are evident, and policymakers have clearly identified a wide range of imbalances they believe need to be addressed, including spending on subsidies. A key development in this context is the decision to allow foreign investors direct access to the equity market in 2015. Being the largest market in the GCC (accounting for over 45% of GCC market capitalisation) and its healthy risk-adjusted returns over the long term, the Saudi equity market is bound to be attractive. Living with cheaper oil As the decline in oil prices could persist, most oil exporters in the region may well need to adjust their fiscal positions and diversify. The adjustment would need medium-term fiscal consolidation plans, which also means limiting current spending, including wage and subsidy bills. Although some countries, including Saudi Arabia, have already initiated subsidy reforms, energy subsidies still remain large in the region. The fall in oil prices makes such reforms both more urgent and politically easier to implement. In addition, careful prioritisation and appraisal of large investment projects would be important. Oil exporting countries also need to explore ways of diversifying revenue streams away from oil. This may entail income and value-added taxes, deeper reforms to improve the business environment, incentives for private entrepreneurship and increasing private sector employment of nationals. Implications for Al Rajhi Bank, particularly in the context of the Saudi banking sector, are discussed in the section on strategic direction that follows on page 23. National Transformation Plan In order to realise ‘Vision 2030’, Saudi Government recently approved the National Transformation Plan. The Plan aims to create jobs for the new entrants to the job market, strengthen partnerships with the private sector, enhance local value addition and reduce imports and facilitate digital transformation. Successful implementation of these initiatives will lead to a major economic overhaul and significantly reduce dependence on oil exports. Al Rajhi Bank in 2015 Following the demise of our beloved King Abdullah in January 2015, we saw continuity and a seamless succession. We take this opportunity to wish King Salman bin Abdulaziz Al Saud our very best and pledge our continued support towards the development of the Kingdom and its economy. We believe the astute leadership of King Salman bin Abdulaziz Al Saud will further strengthen the position of the KSA in the global arena. Messages Business Model Stakeholders Management Discussion and Analysis Stewardship Identity Financial Reports Stakeholder Identification Our stakeholders are entities (including individuals) who can be significantly affected by the Bank’s activities, products, and services; and whose actions can significantly affect the ability of the Bank to successfully implement its strategies and achieve its objectives. Al Rajhi Bank in 2015 22 Supplementary Information In this context, the Bank’s primary stakeholders are investors, customers, employees, society and environment in which we operate. Other important stakeholders include our business partners, regulators and Government authorities. Stakeholder Engagement We make every effort in understanding our key stakeholders, take into account their legitimate needs and interests and respond accordingly. Summarised below are insights on how we engage with them and build lasting relationships for mutual benefit. Investors Customers Employees Society and environment Principal methods of engagement General Assembly meeting, Extraordinary General meeting, annual report, interim Financial Statements, press releases, announcements made on the Saudi Stock Exchange, investor presentations, dedicated investor relations section on the Bank’s corporate website Key topics discussed Financial performance of the Bank and Group, future prospects, shareholder return, corporate governance, risk management Principal methods of engagement Branch and ATM network, online banking, corporate website, call centres, print and electronic media, social media, customer satisfaction surveys, research on products and services based on evolving needs, customer visits Key topics discussed Pricing, ease of access, banking hours, specialised needs Principal methods of engagement Induction programme, employee surveys, recognition schemes, periodic and ad hoc meetings, staff societies, volunteerism Key topics discussed Corporate values, new developments in the banking industry, training and development, Saudisation, remuneration and benefits, recognition Principal methods of engagement Corporate social responsibility activities focused on education, youth employment, microfinance targeting women who work from home, small & medium enterprise promotion, assistance to the needy Key topics discussed Financial inclusion, affordable financing, community empowerment Materiality In planning our response to matters arising from the stakeholder engagement process, we take into account the importance of the aspect under review. We regard an aspect to be important (or material) if it substantively affects the Bank’s ability to create value over the short, medium and long term. Relevance and significance thus determine materiality, with significance taking account of both the magnitude of the impact as well as its probability of occurrence. Messages Business Model Strategic Direction Management Discussion and Analysis Stewardship Identity Financial Reports Supplementary Information 23 Business Units These are supplemented at Group level by investment services and brokerage, real estate, insurance and recruitment services that are delivered through four subsidiaries as noted on page 18 (under organisational profile). Retail banking is the primary driver of performance of the Bank and Group. It accounted for 57% of Group net income and 53% of total assets. Composition of Group net income Investment services and brokerage 7% Treasury 22% Retail 57% Corporate 14% Composition of Group total assets Investment services and brokerage 1% Treasury 29% Retail 52% Corporate 18% The discussion that follows is based on materiality, and is in the context of the Bank and its business segments noted above. Al Rajhi Bank in 2015 The operating business segments of the Bank are retail, corporate (including SME banking), treasury and international business (Malaysia, Kuwait and Jordan). Messages Strategic Direction Business Model Management Discussion and Analysis Stewardship Identity Financial Reports Al Rajhi Bank in 2015 24 Supplementary Information Market share The Bank’s market share measured along key metrics over the past few years remained steady. The position as 31 December 2015 was as follows: The Bank’s market share measured along key metrics on retail loans and current accounts remained steady over the past few years. As at 31 December 2015, the Bank accounted for one fourth of the country’s ATMs and over 40% of the branches and POS machines. ABCDE Roadmap A B C D Accelerate growth Become an employer of choice Customer focus Digital leadership E Execution excellence Objectives Diversify revenues Cross-selling & yields Sales force effectiveness Empower staff Customer value proposition Enhance training and benefits Fast, friendly & accurate service Partnerships Network optimisation World-class compliance Simplify & standardise Performance management Messages Strategic Direction Business Model Management Discussion and Analysis Stewardship Identity Financial Reports Supplementary Information A significant portion of the portfolio is in Watani (personal finance) while financing primarily reflects loans to government salaried employees. The Bank’s penetration among the affluent and private banking customers is relatively low. There are opportunities to optimise pricing by location, channel and risk; and lending to private sector and non-salaried segments on mortgages. The latter, however, will require the design of value propositions and related modifications in the risk appetite and operational processes. Mobilisation of a substantial portion of funding via current accounts has helped the Bank maintain lower cost of funds, leading to a lower cost to income ratio. However, there are opportunities to reduce this further through automation and improving the backoffice to total staff ratio. Cognisant of the fact that superior customer service and the resulting overall customer experience is critical to competing effectively, necessary measures have already been taken to better align service standards with customer expectations and aspirations and improve systems and processes to afford highest levels of customer convenience. In summary, retail banking will build on the established platform, grow the core business and accelerate growth with revenue diversity. Measures include: zz Grow current accounts and increase Watani lending zz Increase penetration among the affluent and private banking customers zz Improve share of mortgage financing and car lease in the retail asset portfolio zz Bundle products and services to increase cross-sell ratio zz Target non-salaried and private sector employees zz Launch credit cards zz Digitise the retail loan application process zz Revamp customer experience at branches zz Enhance competitor intelligence capabilities to be used in decision making relating to retail products Al Rajhi Bank in 2015 The total bankable population in the KSA is over 15 million, with 4% to 5% of them in the affluent and private banking segments. With strong market share of approximately twice the size of the immediate competitor, Al Rajhi Bank is a dominant player in retail banking in the KSA. However, it is imperative that retail banking diversifies from the current concentrations. 25 Retail banking Messages Strategic Direction Business Model Management Discussion and Analysis Stewardship Identity Financial Reports Corporate banking Al Rajhi Bank in 2015 26 Supplementary Information The Kingdom has about 2,000 large corporates, 6,500 medium size corporates, 88,000 business banking clients and 575,000 small and medium enterprises (SMEs). Corporate banking in the KSA is expected to show good growth, with opportunities in the mid-sized corporates and SMEs. The bulk of market revenue is from lending products, although transaction banking (such as FX, cash management and trade finance) is expected to be the key driver of future growth. To leverage on this opportunity and to enhance customer value proposition most banks are developing their transaction banking capabilities and incentives for cross-selling. The Bank’s corporate banking business is dominated by lending, but it is particularly underpenetrated in the large corporate, business banking and SME segments. Other than for large corporates, the Bank’s revenue per customer is lower than the leading peer across all customer segments while the number of non-borrowing customer relationships too is low. The Saudi market has seen strong credit growth in major sectors such as building & construction, manufacturing & processing and trade. However, the Bank is under-penetrated in a number of these segments. There is significant opportunity for the Bank to deepen relationships with existing clients as well as to grow its client base. In summary, corporate banking will refocus with clear segmentation and accelerate growth with revenue diversity. After segmentation of the SME sector (already done), corporate banking will rebuild the team and improve the credit turnaround time to stabilise and expand corporate banking (for entities with annual sales turnover over SAR 100 million). SME banking Treasury In order to better focus on the SME sector (entities with annual sales turnover up to SAR 100 million), SME banking was hived off from corporate banking into an independent business unit during the year and implemented strategies including launch of innovative products, branding and marketing. The Bank has a smaller investment portfolio than its peers, generating yields with less volatility. This is primarily due to the Bank being successful in its fund-based operations with clients. Efforts to improve and diversify investment returns need to be carefully balanced with potential volatility or risk. Treasury will concentrate on generating returns on underutilised liabilities in an environment of limited investment avenues and limited cross-sell opportunities while enhancing balance sheet management capabilities. Given Shari’a constraints, treasury has limited investment options available. The Bank is addressing this issue through diversifying its investments into other Shari’a compliant products through dedicated research. Also, there are cross sell opportunities, particularly with corporate banking customers. Correspondent banking business is an important part of our banking proposition. The Bank currently holds a major share of the Saudi remittance market by providing fast delivery and low fees through an expansive network of 200 correspondent banks in 48 countries. Implementation of the strategies identified in the Roadmap will help the Bank increase its market share in remittance business. Messages Strategic Direction Business Model Management Discussion and Analysis Stewardship Identity Financial Reports Supplementary Information The Bank has launched the five-pronged ABCDE Roadmap along with clear objectives and strategies which are duly supported by strong governance, clear plans and accountability, coupled with regular internal and external reporting. Additional details pertaining to performance and outcomes are discussed in the management discussion and analysis that follows. Our Reporting Framework This is our first attempt at integrated reporting. It is a relatively new approach to corporate reporting that attempts to engage more effectively with key stakeholders. Our framework integrates both financial reporting and sustainability reporting while discussing the relationships between the many aspects of the Bank’s business – such as strategy, governance, risk, performance and prospects - in the context of value creation and capital formation. Value creation We take a broad view of value creation. It is a two-way process, as the ability of the Bank to create sustainable value for itself is also related to the value it creates for its stakeholders. Thus we distinguish between the Bank and its stakeholders, identify which ones are important to the Bank, and understand why the Bank is important to them. The materiality determination process underscores this process. Al Rajhi Bank in 2015 Going forward The Bank is currently reassessing its international banking business model with a view to geographically diversify and enhance its contribution to the Group’s assets and revenue. 27 International banking Messages Strategic Direction Business Model Management Discussion and Analysis Stewardship Identity Financial Reports Capital formation Al Rajhi Bank in 2015 28 Supplementary Information Value creation leads to capital formation. As a store of value, capital takes on a broader meaning in integrated reporting and constitutes the resources and relationships used and affected by the Bank. We classify capital that is owned by the Bank as being 'internal' capital, while capital that is not owned as 'external' capital. Ownership is irrelevant here, as the Bank has access to and uses all forms of its capital to create sustainable value for itself and its stakeholders. The Bank’s internal capital comprises financial capital and institutional capital. The former is what gets reported in the Financial Statements, while the latter are intangibles such as integrity, trust, specialised knowledge and brand equity. The Bank’s external forms of capital centre on key stakeholders and comprise investor capital, customer capital, employee capital and social & environmental capital. Value creation is a dynamic process, with flows taking place between the various forms of capital all the time, driven by objectives, strategies, performance and outcomes. The diagram below is a dynamic view that integrates the key elements of our business model. An integrated view of our business model Operating Environment Objectives Monitoring & evaluation Outcomes Strategy formulation Vision, Mission and Values Value creation & capital formation Strategies Business operations Performance Messages Strategic Direction Business Model Management Discussion and Analysis Stewardship Identity Financial Reports Supplementary Information The outcomes are managed through monitoring and evaluation systems at several levels coupled with oversight mechanisms such as corporate governance (page 62), risk management (page 74) and environmental scanning (operating environment, page 20). The outcomes in turn lead to a re-evaluation and fine tuning of corporate objectives, and the process goes on. Management Approach The Management Discussion and Analysis which follows explains why we consider particular aspects to be material, what we do to manage them and how we evaluate our performance and outcomes. The discussion is thus structured along value creation and capital formation, duly supported by key performance indicators and measures. Al Rajhi Bank in 2015 Our strategies are implemented through business operations, with results measured through key performance indicators (KPI). While KPIs focus on time-bound specifics, a more holistic view of our business takes us to value creation and capital formation – which are the outcomes. 29 Our corporate vision, mission and values (page 10) lie at the core of everything we do. They explain ‘why’ we exist. Our strategic objectives (page 24) set out ‘what’ we want to achieve. Translating these objectives into action plans are the strategies (pages 25 - 27), which explain ‘how’ we will do it. A passion to serve Anticipating and addressing customer needs to deliver results that go beyond expectations Messages Business Model Management Discussion and Analysis Stewardship Identity Financial Reports Supplementary Information Management Discussion and Analysis Financial Capital Institutional Capital Investor Capital Customer Capital Employee Capital Social & Environmental Capital 32 41 44 46 50 54 Messages Business Model Financial Capital Management Discussion and Analysis Stewardship Identity Financial Reports Al Rajhi Bank in 2015 32 Supplementary Information Overview of Financial Performance Profit Group net income increased by 4.3% during the year to SAR 7,130 million (2014: SAR 6,836 million), thus reversing a decline seen in 2014 and 2013. This was achieved by a marginal 0.6% YoY increase in total operating income and a 3.1% YoY decrease in total operating expenses. Income Net financing and investment income, which accounts for 72% of total operating income, grew by 1.4% to SAR 9,959 million during the year (2014: SAR 9,817 million). However, slight declines in fees from banking services and other operating income resulted in total operating income growing by only 0.6% to SAR 13,746 million (2014: SAR 13,667 million). Expenses Assets Impairment charge for financing recorded a significant 15.3% decline during the year which helped to bring down the total operating expenses by 3.1% to SAR 6.616 million (2014: SAR 6,831 million). Other significant expense items, namely, salaries & employee related benefits and general & administrative expenses saw moderate increases of 5.8% and 3.3% during the year in tandem with increased staffing and business growth. The net financing portfolio, which accounts for 67% of total assets, grew by 2.1% during 2015 to reach SAR 210 billion (2014: SAR 206 billion). This affected total asset growth, which recorded a 2.6% increase from SAR 308 billion to SAR 316 billion during the year. Liabilities Customer deposits, which accounts for 95% of total liabilities, remained flat at SAR 256 billion during the year. In turn, total liabilities increased by a marginal 1.1% to reach SAR 269 billion (2014: SAR 266 billion). Shareholders’ equity Shareholders’ equity increased by 11.3% to SAR 47 billion (2014: SAR 42 billion) boosted by an SAR 3.8 billion increase in retained earnings. Key ratios Return on shareholders’ equity Basic and diluted earnings per share Return on assets 16.1% (2014: 17.1%) SAR 4.39 (2014: SAR 4.21) 2.3% (2014: 2.3%) Operating Segments Operationally, the Group is organised into four business segments (Note 24, page 136). Retail banking, corporate banking (including SME banking) and treasury are delivered by the Bank, while investment services and brokerage come under the ambit of Al Rajhi Capital Company, the Bank’s fully-owned subsidiary. Key performance indicators Indicators of performance of the operating segments for 2015 are summarised below together with year over year (YoY) comparison with 2014. Messages Financial Capital Business Model Management Discussion and Analysis Stewardship Identity Financial Reports Supplementary Information Indicator (FYE 2015) Retail Analysis of assets and liabilities by operating segments, SAR million Investment services & brokerage Total 9,223 2,240 (5,138) (1,253) 1,652 631 13,746 (57) (168) (6,616) Net income 4,085 987 1,595 463 7,130 Composition of net income 57.3% 13.8% 22.4% 6.5% 100.0% YoY growth in net income 3.8% (8.1%) 13.4% 9.7% 4.3% Indicator (FYE 2015) Retail Corporate Treasury Investment services & brokerage Total Total assets 165,964 55,518 95,459 2,679 315, 620 Total liabilities 242,822 16,418 8,825 916 268,981 Composition of total assets 52.60% 17.60% 29.00% 0.80% 100.00% Composition of total liabilities 90.30% 6.10% 3.30% 0.30% 100.00% 8.40% (12.20%) 7.50% (57.60%) 2.60% 15.00% (67.60%) 137.20% 864.20% 1.20% YoY growth in total assets YoY growth in total liabilities Group net income Treasury Investment services and brokerage 7% Treasury 22% Corporate 14% Retail 57% Al Rajhi Bank in 2015 Total operating income Total operating expenses Corporate 33 Analysis of income by operating segments, SAR million Messages Financial Capital Business Model Management Discussion and Analysis Stewardship Identity Financial Reports Group total assets Al Rajhi Bank in 2015 34 Supplementary Information Investment services and brokerage Treasury 29% 1% Retail 52% Corporate 18% Retail banking Retail banking is the Bank’s primary driver of revenue, accounting for 57.3% Group net income (2014: 57.5%) and 52.6% of Group total assets (2014: 49.8%). Although retail banking net income grew by 3.8%, the total operating income saw a minor decline in 2015 that was compensated by a larger reduction in total operating expenses. Instalment sale accounts for 99.4% of retail and 71.5% of Group net financing portfolio respectively. The Bank continues to enjoy a strong market share in the retail banking business. The section on Strategic Direction commencing on page 25 provides an analysis of issues and plans for the future regarding this business segment. Corporate banking Corporate banking accounted for 13.8% of Group net income (2014: 15.7%) and 17.6% of Group total assets (2014: 20.5%). Corporate banking net income for the year declined by 8.1% while total assets declined by 12.2%. Corporate Mutajara accounted for 66.5% and 18.7% of corporate and Group net financing portfolio respectively. The corporate Mutajara portfolio declined marginally in 2015 along with steeper declines in other products, namely, instalment sale and Murabaha. The section on Strategic Direction commencing on page 26 provides an analysis of issues and plans for the future regarding this business segment. Treasury Treasury accounted for 22.4% of Group net income (2014: 13.4%) and 29.0% of Group total assets (2014: 27.7%). Treasury net income for the year increased by 13.4% supported by a corresponding growth in total operating income. The section on Strategic Direction commencing on page 26 provides an analysis of issues and plans for the future regarding this business segment. Investment services and brokerage Al Rajhi Capital Company (‘ARC’), the wholly-owned investment arm of Al Rajhi Bank, offers brokerage, asset management and investment banking and advisory services. This business segment accounted for 6.5% of Group net income (2014: 6.2%) and 0.8% of Group total assets (2014: 2.1%). Net income grew by 9.7% during the year, supported by a 10.1% increase in total operating income. Messages Financial Capital Business Model Management Discussion and Analysis Stewardship Identity Financial Reports Supplementary Information 35 Analysis of Income and Expenses Total operating income The Group’s net financing and investment income for the year increased by 4.3% to SAR 9,959 million (2014: SAR 9,817 million). It represents 72% of the total operating income, with financing income being by far the most dominant component. Within financing, instalment sale is the largest component (77%) followed by corporate Mutajara (13%). The 4.3% increase in net financing and investment income was negated by declines in net fee income from banking services and other operating income. Total operating income thus remained flat, with a marginal increase of 0.6% from SAR 13,667 million to SAR 13,746 million during the year. Composition of total operating income, 2015 Net exchange income 7% Net fees from banking services 20% Operating expenses Others 1% Net financing and investment income 72% Salaries and employee benefits, which account for a significant 40% of the total operating expenses, increased by 5.8% during the year. This increase was mainly due to a 5.2% growth in the total number of employees to support business expansion as well as the implementation of SAMA instructions related to compensation arrangements. Other major expense items, general and administrative expenses saw a marginal increase of 3.3%, while the net impairment charge for financing reduced by 15.3%. The overall result was a 3.1% decrease in total operating expenses from SAR 6,831 million to SAR 6,616 million during the year. Al Rajhi Bank in 2015 Financing and investment income Messages Financial Capital Business Model Management Discussion and Analysis Stewardship Identity Financial Reports Composition of total operating expenses, 2015 Al Rajhi Bank in 2015 36 Supplementary Information Impairment charge for financing 29% Salaries and employee benefits General and administrative Rent and premises 21% 40% 4% Depreciation and amortisation 6% The overall effect was a 3.1% YoY decrease in Group total operating expenses from SAR 6,831 million in 2014 to SAR 6,616 million in 2015. Cost efficiency Cost efficiency ratios The Group’s cost to income ratios deteriorated over the past few years, particularly in 2013 and 2014, but have shown signs of turnaround in 2015. Personnel costs (salaries and employee-related benefits) as a percentage of total operating income increased from 15.7% in 2011 to 19.4% in 2015, while total operating expenses as a percentage of total operating income increased from 41.0% in 2011 to 50.0% in 2014 and dropped to 48.1% in 2015. % 75 60 45 30 15 0 2011 2012 2013 Total operating expenses to total operating income Personnel expenses to total operating income 2014 2015 Messages Financial Capital Business Model Management Discussion and Analysis Stewardship Identity Financial Reports Supplementary Information Five-year summary of income and expenses, SAR million The twin effects of a marginal 0.6% increase in total operating income and a 3.1% decrease in total operating expenses resulted in a 4.3% increase in the Group’s consolidated net income for the year, which grew from SAR 6,836 million in 2014 to SAR 7,130 million in 2015. Key indicators Net financing and investment income 2011 2012 2013 2014 2015 9,070 9,501 9,649 9,817 9,959 12,502 13,983 13,845 13,667 13,746 Total operating expenses 5,124 6,098 6,407 6,831 6,616 Net income 7,378 7,885 7,438 6,836 7,130 Total comprehensive income 7,378 7,885 7,367 6,771 6,918 Net income for the year 9.00% 6.90% (5.70%) (8.10%) 4.30% Total comprehensive income for the year 9.00% 6.90% (6.60%) (8.10%) 2.20% Total operating income YoY change Product-wise Analysis of Net Financing Portfolio Net financing accounted for 67% of Group total assets in 2015, and its share has remained at around 65-67% during the past five years. Products Instalment sale is the dominant financing product, having increased its share in the Group’s net financing portfolio from 71% in 2011 to 77% in 2015. Corporate Mutajara, the second largest component of net financing, saw its overall share decline from 21% in 2011 to 18% of the net financing portfolio in 2015. Al Rajhi Bank in 2015 Net income 37 During 2013-2014 Saudi banks saw increasing regulatory pressure on consumer protection; tighter compliance requirements on anti-money laundering (AML), combating terrorism financing (CTF) and capital adequacy; as well as the implementation of a new wages protection scheme. These impacted the Bank through lower profitability, particularly due to regulatory caps on retail loan processing fees, increased staff costs to meet regulatory requirements and a slowing growth in the retail market. While we welcome progressive regulation, they contributed to escalations in operating costs that were not matched by revenue gains in the short term. Messages Financial Capital Business Model Management Discussion and Analysis Stewardship Identity Financial Reports Net financing portfolio by products, SAR million Al Rajhi Bank in 2015 38 Supplementary Information Product Corporate Mutajara 2011 2012 2013 2014 2015 30,109 33,047 36,200 38,249 36,845 100,032 125,762 137,215 153,109 161,048 Murabaha 9,636 12,564 12,936 14,121 11,978 Visa cards 535 568 462 461 347 – – – – Instalment sale Istisnaa 1 140,313 Net financing portfolio by business segments Net financing portfolio 2015 171,941 186,813 205,940 210,218 Retail banking accounted for 72% of the Group’s net financing portfolio by end 2015 (2014: 70%), with corporate banking taking up the balance. Instalment sale led the way with 99% of retail and 14% of corporate banking portfolios respectively, with an overall 76% share of the Group’s net financing portfolio. Instalment sale 4.0% Murabaha 5.3% Mutajara corporate 18.7% Instalment sale 71.5% Visa cards 0.2% Murabaha 0.3% Retail (Instalment sale, Murabaha and Visa cards) Corporate (Mutajara corporate, Instalment sale and Murabaha) Total Assets Total assets of the Group grew at a compound annual growth rate of 8.6% over the period 2011 – 2015, while 2015 recorded a modest 2.6% YoY growth over 2014 to reach SAR 315,620 million. Messages Financial Capital Business Model Management Discussion and Analysis Stewardship Identity Financial Reports Supplementary Information 39 Five year summary of financial position, SAR million 2012 2013 2014 2015 Cash and balances with SAMA and other central banks 20,419 30,804 29,970 33,585 27,054 Due from banks and other financial institutions 14,600 16,557 15,463 16,516 26,911 Investments, net Financing, net Investment property 38,802 40,880 39,573 42,550 39,877 140,689 172,234 186,813 205,940 210,217 – – – – 1,350 Property, plant and equipment, net 3,624 3,818 4,321 4,814 Other assets, net 2,597 3,090 3,731 4,306 4,631 Total assets 220,731 267,383 279,871 307,711 315,620 Customer deposits 177,733 221,343 231,589 256,077 256,228 9,509 9,571 9,784 9,738 12,753 187,242 230,914 241,373 265,815 268,981 33,489 36,469 38,498 41,896 46,639 Due to banks and other liabilities Total liabilities Total shareholders’ equity 5,579 Net financing is the largest component of total assets of the Group, accounting for 67% in 2015, followed by investments at 13% and cash & balances with SAMA and other central banks at 9%. The relative composition of total assets has not changed significantly over the past five years. Asset Quality Non-performing loans ratio measured as impaired loans/gross loans stood at 1.5% as at 31 December 2015. Provision cover measured as reserves for impaired loans/impaired loans was 176.7% as at 31 December 2015. Reflecting the excellent asset quality, loan impairment charges/average gross loans was 0.9% only for the year 2015. Customer Deposits Total customer deposits amounted to SAR 256,228 million by end 2015, accounting for 95% of the total liabilities of the Group. Demand deposits are by far the largest product group within customer deposits, accounting for 94% of the total customer deposit base (2014: 89%). Demand deposits grew 5.3% in 2015, which is lower than the compound annual growth rate of 10.0% achieved during the period 2011 – 2015. In tandem, total customer deposits remained flat during the year at approximately end-2014 levels. Al Rajhi Bank in 2015 2011 Description Messages Financial Capital Business Model Management Discussion and Analysis Stewardship Identity Financial Reports 40 Supplementary Information Five-year summary of customer deposits SAR billion Al Rajhi Bank in 2015 250 200 150 100 50 0 2011 Demand deposits 2012 2013 Customers' time investments 2014 2015 Other customer accounts In terms of currency, deposits in Saudi Riyals (SAR) accounted for 96% of the total, similar to previous years. Geographical Analysis The Group financing portfolio continues to be largely domestic accounting for 96% of the total. Likewise, 98% of the Group’s total operating income was derived from within the Kingdom. Liquidity Liquid assets ratio of the Bank was 20.6% at 31 December 2015. With customer deposits accounting for over 98%, loans/customer deposits being 82% and liquidity coverage ratio at 179%, the Bank had a healthy funding and liquidity position as at 31 December 2015. Management of Capital Apart from meeting the regulatory capital requirements, the Bank always attempts to maintain a comfortable level of capital to accommodate future business expansion and to support the desired credit rating. As at 31 December 2015, the Bank had a Tier I capital ratio of 19.74% and Tier I and II capital ratio of 20.83% against the minimum requirement of 4% and 8% respectively. Capital Adequacy The Bank continued to maintain a strong capital base, well above regulatory requirements. As detailed in Note 32 (page 159), by end 2015 Tier I ratio stood at 19.74% (2014: 18.48%) while Tier I and II ratio reached 20.83% (2014: 19.59%). Messages Business Model Institutional Capital Management Discussion and Analysis Stewardship Identity Financial Reports Supplementary Information The core values of the Bank, described on page 10, are at the centre of everything we do, be it in dealing with colleagues, customers or the communities and environment in which we operate. These values are internalised through induction, training, performance management and other human resources-related activities. The above, together with the ABCDE Roadmap discussed previously, inter alia serve to strengthen ongoing activities as well as set in motion several new initiatives that lead to institutional capital formation. Caring and Sharing The Bank maintains an active corporate social responsibility programme. It is structured and transparent, and targets education, healthcare and housing. The main activities undertaken during the year and the results are discussed in the section on Social and Environmental Capital commencing on page 54. Inspiring Innovation The Bank has continued to develop internal systems, processes and procedures over the years which are unique to the institution. Some of the new products launched are noted below: Electronic tracking service for letters of credit and letters of guarantee During the year we launched a service for customers to track letters of credit and documentary collections through the Bank’s website. Before this, we had launched an innovative eService for customers to verify the data of guarantee letters online via the Bank’s website. Both services are offered free of charge and without the need for subscription. These electronic tracking and verification services help to reduce fraud while providing our corporate customers speed and convenience. e-Branches Demonstrating its leadership position in electronic banking delivery channels, the Bank has set up three e-Branches incorporating interactive teller machines and over 50 self-service kiosks. These e-Branches facilitate almost all banking transactions in an automated environment. Cash deposit boxes for companies The Bank’s cash deposit machines (‘lock box’) project is an innovative scheme that permits cash deposits to be made by beneficiary companies round the clock, with deposits being immediately credited to the customer’s account. Cash deposit machines at customer premises eliminate cash transfer risk, and also provide high security features such as fingerprint scans of depositors, bank note verification against forgery and remote monitoring by Bank’s staff. Al Rajhi Bank in 2015 Living Our Values 41 Institutional capital covers a broad range of non-financial components that are, like financial capital, internal to the Bank and the Group. They comprise intangibles such as corporate values, business ethics and integrity, organisational knowledge, systems, processes, intellectual property, brand equity and so on. Messages Institutional Capital Business Model Management Discussion and Analysis Stewardship Identity Financial Reports Al Rajhi Bank in 2015 42 Supplementary Information Serving with Passion Some of the key initiatives we executed during the year to further enhance customer experience are noted below: Brand refresh We worked on a new, uniform identity route using the ‘hexagon’ in our logo as a building block to drive all our communications. The strands of these hexagons, in shades of our corporate blue colour, take on a flow and a path from one point to another as the hexagons progressively morph into the final message to be communicated. Customer focus In line with our Customer Charter, we simplified our systems and processes to focus on four key aspects that are at the heart of customer service – Fast Serving customers quickly, whatever their needs Friendly Making customers feel at home Simple Making banking simple and easy Trusted Providing peace of mind Branch customer services A comprehensive training programme for staff is underway that includes a mix of ‘live’ simulations in a mock branch set up, use of digital tools and coaching. We aim to have trained all our frontline staff by end of 2016 and provide a new level of customer service at all our branches. A refocused front office A shift from process to product-focused operations is being introduced. Front office teams are being restructured along product base and customer type which will lead to significant reduction in turnaround time. Providing Practical Solutions The information technology function provides services across all units to optimise the overall performance of the Bank. Continuous staff training on aspects such as IT governance and service management, IT operations and application development are key to maintaining cutting edge capabilities in an environment characterised by rapidly changing business needs and customer expectations. Messages Institutional Capital Business Model Management Discussion and Analysis Stewardship Identity Financial Reports Supplementary Information In the field of eCommerce the Bank is one of the pioneers in providing online payment solutions through SADAD. This is a centralised direct bill payment system that uses multiple channels. Driving Excellence Our quest for excellence is all pervasive and cuts across everything we do. People Processes Ours is a culture that defines, differentiates and reinforces excellence and talent in our people. These aspects are discussed in the section on Employee Capital that begins on page 50. We have identified ‘execution excellence’ as a key deliverable in our Roadmap. It includes maintaining a world class compliance framework (discussed on pages 77 - 81), simplified and standardised processes, and a performance management system with delegated authority and accountability. Instilling Integrity and Transparency Good governance Transparency in consumer financing Sound business ethics and transparency are aspects that are understood and reinforced in all our activities. We adopt several frameworks, codes and guidelines for this purpose, often going beyond what is mandated by law, an example being the Bank’s own governance system that builds further on the Corporate Governance Act issued by the Capital Market Authority (CMA) and the principles enunciated by the Saudi Arabian Monetary Agency (Central Bank). In line with the updated consumer finance regulations the Bank has implemented a full disclosure policy that replaces the ‘profit margin rate’ with an ‘annual percentage rate’ (APR). The APR is an internationally recognised and transparent indicator to disclose the actual cost of financing. The Al Rajhi Brand We let the results speak. That’s what we mean by being humble and modest, a corporate value. An independent survey confirms that the Al Rajhi brand value continues to rise. Brand equity and brand value represent two different, yet intricately linked, concepts. Brand equity is a set of elements such as brand associations, market fundamentals and marketing assets that help distinguish one brand from another. Brand value is the net present value of future cash flows from a branded product minus the net present value of future cash flows from a similar unbranded product. It is what the brand is worth to management and shareholders. The latest 2016 brand valuation by BrandFinance® indicates that ‘Al Rajhi’ continues to remain as a valuable brand, having moved up from a 98th global rank in 2015 to a 93rd position in 2016. Al Rajhi Bank in 2015 SADAD online service During the year the Bank launched the first automated branch of its kind in the Kingdom that uses interactive ATMs. Using the latest technology available worldwide, these self-service devices can be used to produce customer cards, issue cheque books and print statements instantly, in addition to other processes such as fund transfers and bill payments. 43 First automated branch Messages Business Model Investor Capital Management Discussion and Analysis Stewardship Identity Financial Reports Al Rajhi Bank in 2015 44 Supplementary Information The Bank’s investors are persons, both institutional and individual, who provide financial capital with the expectation of a return. The capital provided is primarily equity, with the expected return typically covering a mix of short, medium and long term. Performance of the Share Share price The market value of the Bank’s ordinary share on 31 December 2015 was SAR 52.09, compared to SAR 51.45 on 31 December 2014. During the 12-month period of 2015, the highest price of SAR 68.20 was recorded on 17 June 2015, while the lowest price of SAR 47.21 was recorded on 13 December 2015. Share price movement Market capitalisation FYE 31 December 2011 2012 2013 2014 2015 Value, SAR billion 104 98 110 84 85 8.2 7.0 6.2 4.9 5.4 FYE 31 December 2011 2012 2013 2014 2015 Number of days traded 248 251 249 250 251 Total number of market days 248 251 249 250 251 Percentage of market days traded 100 100 100 100 100 FYE 31 December 2011 2012 2013 2014 2015 235,673 248,384 240,603 370,760 363,113 Percentage of total market cap Days traded Frequency of shares traded Number of transactions Distribution of Shareholding Shareholding by type 31 December 2015 As at Individual Institutional Total 31 December 2014 Foreign % Local % Total % Foreign % Local % Total % 0 99.99 99.99 0 100.00 100.00 0.11 0 0.11 0 0 100.00 0 100.00 Messages Investor Capital Business Model Management Discussion and Analysis Stewardship Identity Financial Reports Supplementary Information 31 December 2015 As at No. of shares % shares held No. of shareholders No. of shares % shares held 01 - 10,000 66,649 78,701,656 4.84 70,841 84,952,347 5.23 10,001 - 100,000 4,693 121,307,244 7.47 5,027 128,611,885 7.90 100,001 - 1,000,000 605 190,090,229 11.70 605 207,936,074 12.80 1,000,001 - 10,000,000 125 316,620,172 19.48 130 307,717,023 18.94 10,000,001 - 100,000,000 19 918,280,699 56.51 18 895,782,671 55.13 0 0 0 0 0 0 72,091 1,625,000,000 100.00 76,621 1,625,000,000 100.00 Over 100,000,000 Total Return to shareholders 31 December 2014 2011 2012 2013 2014 2015 Share capital, SAR million 15,000 15,000 15,000 16,250 16,250 Total shareholders’ equity, SAR million 33,489 36,469 38,498 41,896 46,639 4.92 5.26 4.58 4.21 4.39 Key performance indicators Basic and diluted earnings per share, SAR Al Rajhi Bank in 2015 No. of shareholders 45 Shareholding by size Messages Business Model Customer Capital Management Discussion and Analysis Stewardship Identity Financial Reports Al Rajhi Bank in 2015 46 Supplementary Information Our Portfolio The Bank accounted for 93.5% of net income and 99.2% of total assets of the Group. Our discussion in this section will thus focus on the Bank and its three overseas banking subsidiaries/branches which constitute the core banking business of the Group. The financial aspects of these businesses were discussed previously in the section on Financial Capital, beginning on page 32. Business segments Geographic locations The Bank’s portfolio, and hence customers are segmented along the following lines: zz Retail banking zz Corporate banking (including SME banking) zz Treasury zz International banking business (subsidiary in Malaysia; branches in Kuwait and Jordan) The above services within the Kingdom are delivered through our headquarters in Riyadh and regional departments, namely, Western, Central, Eastern, Qassim, Hail, Al Madina, Northern and Southern. Our international business operations are through subsidiaries/branches in Malaysia, Kuwait and Jordan. Retail Banking Retail banking accounted for 73% and 53% of the Group’s net financing portfolio and total assets respectively. Retail banking provides individuals with a full range of Shari’a compliant financial products and services such as current accounts, personal finance, car finance, home finance and credit cards across the Kingdom. Instalment sale accounted for 99.4% of the retail banking net financing portfolio, followed by Murabaha and Visa cards. Exposure of a significant portion of the portfolio to Watani (personal finance) granted to employees in the government sector who enjoy a stable income, prudent appraisal at loan approval stage and the thorough post disbursement follow-up have contributed for the Bank to historically record one of the lowest NPL ratios in the Kingdom. Customers and reach With the largest customer base in the Kingdom comprising over 6 million customers, the Bank commits itself to providing them with the very best in service and value. The Bank is a leader in terms of network, with 525 branches (and 31 more overseas), 4,500 ATMs, about 51,000 point of sale (POS) locations and 200 remittance centres across the Kingdom. We added 12 new branches and eight Silah branches during the year to further improve our reach in the Kingdom. A number of VIP lounges with contemporary design were also launched, bringing the total to 280 across the country. Messages Customer Capital Business Model Management Discussion and Analysis Stewardship Identity Financial Reports Supplementary Information The personal banking business of the Bank enjoys a large number of customers comprising employees in the government sector where the Bank has a strong presence. They, together with others in the mass market segment account for over 90% of the personal banking customer base. Growth in reach 2011 Number of branches in the KSA Number of ATMs in the KSA Ladies banking 2012 2013 2014 2015 455 467 479 501 525 3,034 3,297 3,644 3,997 4,500 The Bank maintains over 100 units specialised in serving women, thus being a major contributor to increasing the share of women in the labour market. The number of ladies banking customers increased and the number of accounts continued to grow. During the year we launched the first ladies’ private banking centre in Riyadh. In composition terms, ladies banking accounted for a significant share of the retail customer base as well as the number of accounts, indicating the effectiveness of this specialised service that contributes towards financial inclusion. Technology Electronic banking delivery channels are one of the key strengths of Al Rajhi Bank. The Bank is determined to improve these channels, expand its reach and migrate customers. Our focus is to educate customers about internet and mobile banking and motivate them to use alternate channels for their day-to-day banking needs. The number of ATM transactions recorded a satisfactory growth year on year. ATM uptime too has been improving, affording an optimal customer experience. The value of transactions through our 51,000 POS devices exceeded SAR 71 billion during the year. The Bank continues to be the market leader with a 28% share of the POS market in the Kingdom. Al Rajhi Bank in 2015 The Bank maintains relationships with several financial institutions that serve as correspondent banks. They exceed 200 in number and are located across 48 countries, facilitating and enhancing our money transfer services. 47 The Bank is also a leader in the remittance or money transfer business (Tahweel) in the Saudi market and is the second largest outside the United States, accounting for some 24 million transactions per month. Messages Customer Capital Business Model Management Discussion and Analysis Stewardship Identity Financial Reports 48 Supplementary Information Corporate Banking Al Rajhi Bank in 2015 Products and services A mid-level player in the KSA market, the Bank’s corporate banking portfolio accounted for 27% of the Group’s net financing by end of 2015. The primary focus of corporate banking is SME banking and trade finance. They fulfil the working capital, capital expenditure, trade finance and cash management needs of entities operating in the KSA through Shari’a compliant products and services. Corporate Mutajara accounted for the largest share of 66% of the corporate banking net financing portfolio, followed by Murabaha (19%) and instalment sale (15%). SME banking Providing banking products and services to the small and medium enterprise (SME) sector is one of the key focus areas of the Bank. Accordingly, following our strategic review and launch of the Roadmap during 2015, SME banking was hived off to function as a separate independent business unit that will provide financial and non-financial support to customers. The Bank is an active player in the Kafalah Programme, which is a collaboration between the Ministry of Finance (represented by the Saudi Industrial Development Fund (SIDF)) and Saudi banks. The Programme aims to promote financing to the SME sector within the Kingdom based on clearly articulated objectives. Financing under this Programme goes up to SAR 2 million per customer, with SIDF-Kafala providing a credit guarantee up to 80% of the financing amount. Al Rajhi Bank ranked 3rd amongst the other market players in terms of the number of clients served. Trade finance Innovations scored high during the year, with many of the services being accessible without the need to physically visit a branch. Such value added features continue to enhance customer experience, particularly in terms of convenience, speed, accuracy and security. Our trade finance letter of guarantee service was enhanced with online security features enabling the beneficiary to confirm with the Bank about the authenticity of our guarantees. During the year we added the electronic tracking of letters of credit through the Bank’s website as a value added service for customers. These electronic tracking and verification services help to reduce fraud while providing our corporate customers speed and convenience as the need to contact the Bank is eliminated. In eCommerce the Bank is one of the pioneers in providing online payment solutions through SADAD. This is a centralised direct bill payment system that uses multiple channels. During the year we continued to enhance due diligence capabilities in Know Your Customer (KYC), Anti-Money Laundering (AML), Combating Terrorism Financing (CTF) and other areas such as suspicious transaction monitoring and reporting processes. We will continue to improve and invest further to comply with the increased regulatory requirements while setting the standard on good governance and compliance for the banking industry. Messages Customer Capital Business Model Management Discussion and Analysis Stewardship Identity Financial Reports Supplementary Information 49 Treasury Sales and trading Treasury plays a central role in the management of liquidity and asset-liability position of the Bank. The aim is to optimise the Bank’s liquidity, make sound financial investments with excess funds to enhance the yield and manage financial risks. Treasury manages the asset liability management (ALM) book of the Bank as per the Asset-Liability Committee (ALCO) directives. All investment decisions made are within the approved risk appetite parameters and Shari’a guidelines. Treasury is also the owner of the foreign exchange product. The Bank remains the market leader in foreign exchange remittances in the country as well as the region by providing competitive pricing to its retail and corporate customers. Treasury corporate sales team works closely with customers in understanding their requirements in foreign exchange, trade finance, short-term placement and hedging solutions and helps them to execute market transactions. Cross-selling to corporate clients is a key success factor, which will be developed further in the coming years. Actively dealing in over 40 currencies and playing a vital role in adding depth and liquidity to the market, the Bank receives and moves approximately SAR 80 billion per month in cash across its distribution channels and SAMA. Product development is carried out in coordination with the Shari’a Group of the Bank. Treasury is expanding its investment avenues to products such as Sukuk and mutual funds. Borrowings Al Rajhi Bank maintains a very strong and stable customer deposit base. As in the previous years, the funding plan of the Bank continues to maintain its strategy of funding customer assets with non-profit-bearing customer deposits. Non-profit-bearing current accounts are expected to continue its strong performance to remain key source of funding for the Bank’s asset book. The non-profit-bearing deposits also provide an excellent hedge to the Bank against interest rate volatility in the market, and as such the Bank’s balance sheet is well positioned to rising interest rate environment through enhancement of yield income. The Bank has minimum reliance on wholesale term funding. On the USD book, however, the Bank’s funding profile is similar to the rest of the banking industry in the country, which is mainly from large wholesale corporates. International Banking Business Going beyond product diversification, the Bank’s expansion overseas provides opportunities for broadening its revenue streams across different geographic areas and jurisdictions. Such entry into different markets, some sophisticated and competitive, also serve to provide new experiences that enrich the Bank’s own accumulated knowledge. The performance of the Bank’s international business in Malaysia, Jordan and Kuwait, being relatively of recent origin, is beginning to pick up momentum. Customers are served through 24 branches in Malaysia, six branches in Jordan and one branch in Kuwait. Al Rajhi Bank in 2015 Balance sheet management Messages Business Model Employee Capital Management Discussion and Analysis Stewardship Identity Financial Reports Al Rajhi Bank in 2015 50 Supplementary Information The Bank’s comprehensive ‘Human Resource Transformation Journey’ that commenced in 2014 saw many achievements during the year under review. They served to align our human resource (HR) strategy with the Bank’s Roadmap (page 24), underpinned by our goal of becoming ‘an employer of choice’ while reinforcing the importance of ‘living our values’ in all our business activities. Staff Strength The Group employed a total of 12,374 persons as at 31 December 2015 (2014: 11,761 persons), which represents an increase of 5.2% YoY. The figure includes all official employees, permanent and temporary contracted employees and service providers as explained in Note 19 on page 133. Employees analysed by function Function Employees engaged in risk taking activities 2015 2014 Number % Number % 1,175 9.5 1,212 10.3 314 2.5 206 1.8 Other employees 10,885 88.0 10,343 87.9 Total 12,374 100.0 11,761 100.0 Employees engaged in control functions The number of executives and those engaged in control functions saw increases of over 50% during 2015, although the absolute numbers are relatively very small. Nevertheless, this increase signifies the Bank’s thrust towards exemplary results on compliance and controls. Strategic Interventions The elements of such a transformation have been designed based on business needs, market best practices and employee feedback. The key focus areas are – zz Establishing an overall employment proposition that attracts and retains high performing and high potential employees zz Developing a capable team that is motivated and engaged in delivering high performance to achieve sustainable financial growth zz Building a ‘best in class’ HR function that is recognised for its ability to extend strategic HR business support to enable the Bank in achieving its overall strategic business goals zz Enhancing the HR service delivery and quality to meet and exceed our employees’ expectations zz Implementing consistent, transparent and fair HR policies and procedures. The important activities that we undertook during the year arising from the above are discussed in the paragraphs that follow: Messages Employee Capital Business Model Management Discussion and Analysis Stewardship Identity Financial Reports Supplementary Information 51 Organisational Development In addition, we carried out a workforce planning exercise across the Bank as part of the annual business planning process, utilising comprehensive manpower and capacity assessment tools and methodologies. These led to several organisational restructuring initiatives within the Bank, some going from end to end. Due care was exercised in ensuring effective employee engagement and communications as part of the whole change management process. Recruitment and Retention The Bank participated at all important career fairs at universities to attract Saudi talent, and successfully implemented the Saudisation strategic imperatives. The overall Saudisation of the Bank improved from 89.7% in 2014 to 90.4% in 2015, thus reaching the ‘Platinum Level’ for the first time. Whilst the Bank is fully committed to maintaining its Saudisation position, we also look at attracting high quality personnel, local or foreign, to further strengthen our human capital. In fact, such talent serve to set benchmarks, and by sharing best practices they coach and groom our local personnel to move up the ladder. Performance Management Another strategic priority we worked on during the year was to further strengthen and implement an effective and differentiated performance management proposition. The process entailed several steps such as – zz Developing the overarching key performance indicators (KPIs) and cascading them across all levels within the Bank zz Launching an enhanced performance management system, supporting all employees in setting their KPIs zz Carrying out a quality assurance exercise for all managerial KPIs zz Creating awareness on performance management through training sessions and uploading reading material on the intranet zz Restructuring underperforming management processes zz Engaging with employees and line managers and assisting them in conducting year-end performance calibration exercises to obtain the final performance ratings. Al Rajhi Bank in 2015 We worked closely with the respective business units in reviewing and revamping organisational structures to better align them with the Bank’s business strategy and goals. This also entailed developing job descriptions and job evaluations. Messages Employee Capital Business Model Management Discussion and Analysis Stewardship Identity Financial Reports Talent Management The Bank recognises the importance of a comprehensive talent management policy which is also linked to a robust succession planning process. This includes identifying high potential employees who can be groomed through tailored career development plans to fill critical and challenging positions against immediate and future business needs. Al Rajhi Bank in 2015 52 Supplementary Information Board approval was obtained to implement a grading system from January 2016 that will facilitate the implementation of the above objectives. Learning and Development Learning and development plays a vital part in the overall success of any organisation. Accordingly, we revamped the historical Training Department into becoming a Learning and Development enabler that is closely linked with the talent management proposition of the Bank. Our approach to learning and development is based on training needs analyses, talent pipeline development and succession planning, the critical components being – zz Tailored individual career development plans for the talent pipeline zz Specific training inventories based on needs zz Mandatory learning interventions to meet regulatory requirements zz Leadership and managerial development programmes which includes soft skills development zz Graduate development initiatives zz Tailored retail banking training interventions. We provided a total of 42,000 person-days of training during 2015, which is double that of the previous year. In terms of training content, key areas of focus during the year were on raising the bar on our expertise in control and corporate governance functions within the Bank, and creating awareness on all regulatory frameworks and guidelines applicable to all staff. We also continued to invest in building leadership and managerial skills within the Bank. Messages Employee Capital Business Model Management Discussion and Analysis Stewardship Identity Financial Reports Supplementary Information 53 Compensation and Benefits We conduct annual compensation and benefits surveys to successfully implement this strategy, as it serves to keep abreast of the ongoing market trends. The updated compensation policy is approved by the Board of Directors, which further enhances the alignment with prudent risk management and regulatory guidelines. The Bank’s compensation model is driven by employee performance and potential (talent) ratings. The Bank uses a combination of fixed and variable compensation to attract and retain talent. The fixed component is benchmarked annually against other local banks, while the variable component is related to the employees’ performance and their compatibility to achieve the agreed on objectives. The variable component includes incentives, performance bonus and other benefits. The gross variable incentive package is computed as a percentage of the Bank’s income and is subject to approval by the Board of Directors. Al Rajhi Bank in 2015 We believe in meritocracy and excellence, a core corporate value, as ultimately it is people who drive the Bank’s performance. The Bank’s compensation and benefits strategy is thus aimed at motivating, rewarding and retaining staff, with a focus on our high performing and high potential employees. Messages Business Model Social and Environmental Capital Management Discussion and Analysis Stewardship Identity Financial Reports Al Rajhi Bank in 2015 54 Supplementary Information Contributing to a better tomorrow through a ‘caring and sharing’ philosophy, the Bank is ever mindful of the impact it makes on the local communities and the environment in which it operates. It is a win-win approach that recognises the truism that the ability of the Bank to create sustainable value for itself is equally dependent on the value it creates for its stakeholders. Responsible Banking As one of the oldest Islamic banks in the world, our products have been adopted as models by other banks locally, regionally and internationally. Each of our products is fully Shari’a compliant, carefully studied and approved, by our Shari’a Committee – a group of the Kingdom’s most prominent and esteemed Islamic scholars. Our financing activities are based on responsible investment and take account of environmental and social risks in the projects and companies the Bank finances. Social and Environmental Policies The Bank operates within approved policies regarding employment, procurement of goods and services, project management and internal maintenance, through which we uphold the highest standards of professionalism and social responsibility. Given the nature of our business, our activities do not have significant direct environmental impacts. Nevertheless, we are mindful of our indirect environmental impacts, particularly in the context of energy usage, paper consumption and disposal of waste. We approach these with a ‘reduce, reuse and recycle’ mindset. Human Resources Al Rajhi Bank places a high value in maintaining mutual loyalty and a personal relationship with each employee. Employer and employee alike share the same vision and corporate values, thus building an extended family within our organisation. Messages Social and Environmental Capital Business Model Management Discussion and Analysis Stewardship Identity Financial Reports Supplementary Information 55 Corporate Social Responsibility Our philanthropic programmes are primarily focused on education, healthcare and housing that are sustainable. Some examples are described below: Education and employment Healthcare Housing zz The Bank has an agreement with the Ministry of Social Affairs to set up training and development programmes for both men and women which eventually lead to employment in the banking sector zz We collaborate with the Women’s University in conducting diploma programmes in fields that train women to establish their own small business ventures when they graduate zz To promote a culture of reading and self-development we collaborate with King Abdulaziz library to establish learning centres in public places zz The Bank is a leading participant in the Kafalah programme of the Ministry of Finance (through the Saudi Industrial Development Fund) to provide financing and technical assistance to the SME sector. zz Our pledge to the Friends of the Sick provides medical equipment for those in need zz Our agreement with King Fahad Medical City helps patients to travel to other centres for advanced medical treatment zz We partnered with Enaya to organise an educational road show to prevent blindness caused by diabetes zz Along with the Anti-smoking Foundation we have laid the ground to build and equip a clinic, and support its operations for three years in the Al Ahsa region. zz In agreement with the Prince Salman Housing Project, we have undertaken to pay for 20 housing units between the areas of Al Kharj and Al Mzahmeya zz In agreement with the Ministry of Social Affairs, the Bank has developed an investment fund specifically for orphans. Al Rajhi Bank in 2015 Some of our CSR initiatives are strategic in nature, aimed at long-term goals that have a national impact, such as investing in education and employment of youth. Some are operational in nature, where our financial returns can be more challenging but compensated through a higher social agenda, like our commitment to developing the SME sector and empowering women in business. Yet, some initiatives are purely philanthropic in nature, be it responding to a humanitarian crisis or providing relief to the sick and suffering. Messages Business Model Management Discussion and Analysis Stewardship Identity Financial Reports Supplementary Information Integrity and transparency Being open and honest while maintaining the highest standards of corporate and personal ethics Stewardship Board of Directors Corporate Governance Report Risk Management Compliance 58 62 74 77 Messages Business Model Board of Directors Management Discussion and Analysis Stewardship Identity Financial Reports Al Rajhi Bank in 2015 58 Supplementary Information Abdullah bin Sulaiman Al Rajhi Mohammed bin Abdullah Al Rajhi Salah bin Ali AbalKhail Chairman Director Director With varied experience including more than 30 years in banking, he also contributed to the conversion of Al Rajhi Exchange and Trading Company into the present day Al Rajhi Banking and Investment Corporation (Al Rajhi Bank). He has held a number of leading positions within Al Rajhi Bank, the most noted are his tenures as Managing Director and CEO, as well as his membership in the Board and in a number of Board’s committees over a span of more than 15 years. He has presided over the Boards of some of the Bank’s subsidiaries such as Al Rajhi Bank, Malaysia and Al Rajhi Capital. Mr. Abdullah was made Vice Chairman of the Bank in January 2013 and Chairman in November 2014. He holds a Bachelor’s Degree in Business Administration from King Abdulaziz University. Mr. Mohammed has diverse investment experience spanning more than 35 years during which he held a number of positions in the areas of administration, finance and industry. He was re-elected as a member of the Board of Directors of the Bank in 2014, and also serves on the Boards of some public joint-stock companies in the Kingdom including Tabuk Agricultural Development Company and East Asian Company for Agricultural Development & Investment. Working in advisory and investment for more than 40 years, Mr. Salah was re-elected to the Board of Al Rajhi Bank in 2014. He heads the Governance Committee of the Bank, in addition to his membership in the Board of Al Rajhi Capital. Mr. Salah holds a Bachelor’s Degree in Engineering from the University of Arizona. Messages Board of Directors Business Model Management Discussion and Analysis Stewardship Identity Financial Reports Supplementary Information 59 Al Rajhi Bank in 2015 Sulaiman bin Saleh Al Rajhi Saeed bin Omar Al Issaie Abdulaziz bin Khaled Al Ghefaily Director Director Director Mr. Sulaiman has worked in the banking sector for more than 35 years, during which he held a number of positions in administration, finance and international relations. He has also contributed to the conversion of Al Rajhi Exchange and Trading Company into a public joint-stock company, namely, the present Al Rajhi Banking and Investment Corporation (Al Rajhi Bank). He was re-elected to the Board in 2014 and has served as a member of a number of the Board’s committees, in addition to his membership in the Board of Al Rajhi Capital, subsidiary of the Al Rajhi Bank. Mr. Saeed has served on the Board of Directors of the Bank since 1999. He counts over 25 years of administrative and financial experience in the trade and investment fields, and is a Board member of several public joint-stock companies. He holds a Bachelor’s Degree in Industrial Engineering from the University of Miami. Working in the field of financial investment for more than 20 years, Mr. Abdulaziz has served on the Board of Directors of Al Rajhi Bank since 2009 in his capacity as a representative of the General Organisation for Social Insurance. He also serves as a Board member of several public joint-stock companies including Savola Company and Herfi Company. He holds a Master’s Degree in economics. Messages Board of Directors Business Model Management Discussion and Analysis Stewardship Identity Financial Reports Al Rajhi Bank in 2015 60 Supplementary Information Bader bin Mohammed Al Rajhi Moayed bin Issa Al Qurtas Ali bin Saleh Al Barrak Director Director Director Mr. Bader has held several leading positions in the areas of administration, industry and real estate investment over a period of more than 25 years. He has served as a Director of joint-stock companies, as well as headed the Boards of a number of private companies. He has been a member of the Bank’s Board of Directors since 2011 and represents Manafea Holding Company. Mr. Moayed counts over 30 years of experience in engineering, industry and management, during which he held several positions including those of CEO and later Managing Director of the National Industrialisation Company. He heads the Bank’s Audit Committee and continues to serve as a member of some advisory entities and the Boards of listed and unlisted companies, such as Al Rajhi Takaful Company as well as Riyadh Cables Company. He holds a Master’s Degree in Engineering and a PhD in Management. With over 30 years of experience in engineering and administration, Mr. Ali serves as a member of many Boards of government, engineering and scientific entities, both within the Kingdom as well as abroad. He had previously been the CEO of the Saudi Electricity Company for more than six years and presently heads the Bank’s Nomination and Remuneration Committee. Mr. Ali holds a Master’s Degree in Engineering. Messages Board of Directors Business Model Management Discussion and Analysis Stewardship Identity Financial Reports Supplementary Information 61 Al Rajhi Bank in 2015 Khaled bin Abdulrahman Al Qoaiz Alaa bin Shakib Al Jabiri Director Director Mr. Khaled is a member of several Boards of industrial and financial companies, and is the incumbent Managing Director of ACWA Holding Group (Arabian company for water and power development). With more than 30 years of experience in banking, finance and industry he had previously held the position of the CEO of the Astra Industrial Group for more than six years. Counting over 30 years of experience in banking and finance, Mr. Alaa has held leading positions in a number of local and international banks in retail and wholesale financing and risk management. His expertise includes foreign investments and business development, and he presently serves on the Boards and committees of several companies while heading the Bank’s Risk Committee. Mr. Alaa holds a Master’s Degree in Financial Administration. Messages Business Model Corporate Governance Report Management Discussion and Analysis Stewardship Identity Financial Reports Al Rajhi Bank in 2015 62 Supplementary Information Corporate governance is a system of rules, practices and processes by which an organisation is directed and controlled. It essentially involves balancing the interests of the many stakeholders and providing a framework for attaining the Organisation’s goals. Regulations Issued by CMA The Bank observes the provisions of Corporate Governance Regulations issued by the Capital Market Authority (CMA). The Bank's Board has adopted the Regulations, obligatory Bylaws and most of the provisions of the guiding regulations, except the following: Exceptions Article Requirements Reasons for not applying Clause (C) of Article (5) General Assembly date, location and The Bank was unable to meet tasks schedule should be announced this requirement due to 20 days minimum before the meeting logistical reasons. due date. Clause (B) of Article (6) In voting in the General Assembly for the nomination of the Board members, the accumulative voting method shall be applied. It has been voted upon in the Extraordinary General Assembly held on 4 March 2013 wherein the Assembly approved the continuation of the normal style of the vote, and the Bank still adopts the normal right to vote. Clause (D) of Article (6) Investors who are judicial persons and who act on behalf of others – e.g. investment funds – shall disclose in their Annual Reports their voting policies, actual voting and ways of dealing with any material conflict of interests that may affect the practice of the fundamental rights in relation to their investments. The Bank does not have the legal capacity to bind investors with legal status who act on behalf of others – such as investment funds – to make disclosures mentioned in the Annual Reports. It will be noted that Article 44 of the Bank's Articles of Association allows the Extraordinary General Assembly to decide upon the proposals of the Board of Directors on the method of liquidation, and paragraph No. 7-12 of the Bank Governance Manual provides for the shareholders' right to receive a share of the Bank's net assets at the time of liquidation. Policies Relating to the Governance Manual In 2014 the Bank issued and adopted a Corporate Governance Manual, a Governance Manual Supplement and Regulations for Board committees and management committees. These are reviewed annually. Furthermore, the Bank applies the key principles of the Saudi Arabian Monetary Agency's (SAMA) corporate governance code for banks operating in the Kingdom of Saudi Arabia that were issued in June 2012, and its first update issued on 23 March 2014. Messages Corporate Governance Report Business Model Management Discussion and Analysis Stewardship Identity Financial Reports Supplementary Information Another important policy adopted is on reporting violations. This policy encourages the reporting of improper behaviour or any activity that violates the Bank’s policies, procedures and instructions. The Bank management applies SAMA’s requirements relating to the remuneration regulation and what is stated in the Saudi Companies Law. The Bank ensures through its internal policies and procedures full compliance with the disclosure of material information to stakeholders, including the disclosure of banking data and information in line with SAMA and CMA regulations. Furthermore, the Bank has an adopted policy for social responsibility that aims at strengthening the social role of the Bank in general. On joining the Board, all Directors receive an induction manual that helps them understand the Bank’s activities, including the financial and legal aspects. In addition Directors receive timely, accurate and relevant information about the Bank’s performance to help them in their tasks, while they also have access to training on any relevant subject, including the legal, regulatory and economic aspects of the Bank and its operating environment. The Bank has in place mechanisms required to settle complaints and disputes arising from stakeholders, and these are monitored by SAMA. Bank Policies The Bank adopted a number of new policies in 2015. They include: anti-fraud policy, marketing and corporate communications management policy, related party transactions policy, whistle blowing policy, technical reports management policy and a policy on intermediaries. The Bank also updated some policies, namely: anti-money laundering and prevention of terrorism financing, conflict of interest, disaster recovery, compliance, competencies and succession planning, information technology risk management and the code of professional conduct. Delegation of Power The Bank undertook a comprehensive revision of its delegation of power matrix, which received the approval of the Board of Directors based on the recommendations of the Governance Committee. The revised matrix has been distributed to all Bank groups for adoption. Al Rajhi Bank in 2015 The competencies and functional succession policy has also been adopted. This aims to identify staff with high potential and prepare them through career development plans, and to assess their willingness to hold sensitive and difficult positions to meet immediate and future needs of the Bank. 63 An independent policy of the Bank relating to conflict of interest was adopted following a decision of the Capital Market Authority (No. 1-33-2011); and a policy for membership in the Board of Directors was adopted by the General Assembly meeting held on 4 March 2013. In addition, the policy on related party transactions was approved, which aims to create rules to deal with their transactions. Messages Corporate Governance Report Business Model Management Discussion and Analysis Stewardship Identity Financial Reports Al Rajhi Bank in 2015 64 Supplementary Information Performance of the Board and Committees The Bank has an integrated mechanism with time frames to evaluate the work of the Board of Directors and its committees, including a mechanism to make use of evaluation findings. These are made use of in the nomination process for membership of the Board and committees and in determining future training needs. Core Announcements The following are the main Al Rajhi Bank announcements that have been published on the Saudi Stock Exchange (Tadawul) website during 2015. Announcements during 2015 Description Date Announcement of annual financial results for the period ended 31 December 2014 15 Jan. 2015 Declaration of dividend to shareholders for the second half of the fiscal year 2014, of SAR 0.75 per share 15 Jan. 2015 Invitation to attend the twenty-sixth Annual General Meeting 24 Feb. 2015 Announcing the results of the twenty-sixth Annual General Meeting 02 Mar. 2015 Announcement of preliminary financial results for the period ended 31 March 2015 13 Apr. 2015 Announcement of the resignation of Chief Executive Officer and the appointment of a new one 10 May 2015 Announcement of preliminary financial results for the period ended 30 June 2015 08 Jul. 2015 Declaration of dividend to shareholders for the first half of 2015, of SAR 0.50 per share 08 Jul. 2015 Announcement of preliminary financial results for the period ended 30 September 2015 13 Oct. 2015 General Assembly The Bank always abides by the concerned Government regulations in all matters relating to ordinary general assembly and extraordinary ones. All regulatory provisions are accompanied by sufficient information to enable shareholders to make their decisions. Board of Directors Board structure The Board of Directors of the Bank consists of 11 members elected by the Ordinary General Assembly every three years. Any member may stand for re-election after completing his or her term in accordance with the Bank’s regulations. Messages Corporate Governance Report Business Model Management Discussion and Analysis Stewardship Identity Financial Reports Supplementary Information 65 No Name Function(s) Membership type Membership in other joint stock companies 1 Abdullah bin Sulaiman Al Rajhi Chairman of the Board of Directors Non-Executive member Al Rajhi Company for Cooperative Insurance 2 Mohammed bin Abdullah Al Rajhi Board of Directors member Independent member Tabuk Agricultural Development Company Al Rajhi Bank in 2015 Classification of the Board of Directors According to the definitions of Article 2 of the Corporate Governance Regulations issued by CMA, Board members are classified as follows. East Asian Co. for Agricultural Development & Investment 3 Salah bin Ali AbalKhail Board of Directors member Non-Executive member 4 Sulaiman bin Saleh Al Rajhi Board of Directors member Non-Executive member 5 Saeed bin Omar Al Issaie Board of Directors member Independent member Yanbu Cement Company SAHARA Petrochemicals Abdulaziz bin Khaled Al Ghefaily Board of Directors member Non-Executive member Savola Company Herfi Company Bader bin Board of Mohammed Al Rajhi Directors member Independent member Manafea Holding Company Mohammed Abdulaziz Al Rajhi & Sons Holding Company Moayed bin Issa Al Qurtas Board of Directors member Independent member Saudi Vitrified Clay Pipe Company Riyadh Cables Group of Companies Swicorp Financial Advisory Services Arab Company for Water and Power Development 6 7 8 9 Ali bin Saleh Al Barrak Board of Directors member Independent member 10 Khaled bin Abdulrahman Al Qoaiz Board of Directors member Independent member Alaa bin Shakib Al Jabiri Board of Directors member Independent member 11 Construction Products Holding Company Messages Corporate Governance Report Business Model Management Discussion and Analysis Stewardship Identity Financial Reports Al Rajhi Bank in 2015 66 Supplementary Information zz There are no arrangements or agreements made under which any of the members of the Board of Directors or Senior Executives waived his salary or compensation to the Bank. zz There are no arrangements or agreements made under which any of the Bank’s shareholders waived any of his or her profit rights. The Board of Directors held six sessions during 2015 – Board sessions and attendance Session No. Date No. of attendees Percentage attended Absent members 1 14 Jan 2015 11 100% Nil 2 01 Mar 2015 10 91% Mohammed bin Abdullah Al Rajhi 3 15 Apr 2015 9 82% Sulaiman bin Saleh Al Rajhi, Khaled bin Abdulrahman Al Qoaiz Number of sessions attended by each member during 2015 4 09 Aug 2015 10 91% Ali bin Saleh Al Barrak 5 20 Oct 2015 10 91% Mohammed bin Abdullah Al Rajhi 6 21 Dec 2015 10 91% Mohammed bin Abdullah Al Rajhi Name Attendance Abdullah bin Sulaiman Al Rajhi 6 sessions Mohammed bin Abdullah Al Rajhi 3 sessions Salah bin Ali AbalKhail 6 sessions Sulaiman bin Saleh Al Rajhi 5 sessions Saeed bin Omar Al Issaie 6 sessions Abdulaziz bin Khaled Al Ghefaily 6 sessions Bader bin Mohammed Al Rajhi 6 sessions Moayed bin Issa Al Qurtas 6 sessions Ali bin Saleh Al Barrak 5 sessions Khaled bin Abdulrahman Al Qoaiz 5 sessions Alaa bin Shakib Al Jabiri 6 sessions Committees of the Board of Directors The committees of the Board of Directors execute their functions and missions according to internal guidelines and regulatory requirements. The membership term is three years, which ends with the term of the Board. The Board of Directors is empowered to appoint, reappoint or terminate any member of a committee. The committees, arising from their course of business, submit their recommendations and copies of minutes of meetings to the Board of Directors. Messages Corporate Governance Report Business Model Management Discussion and Analysis Stewardship Identity Financial Reports Supplementary Information Executive Committee The Executive Committee is responsible for approving all credit facilities that exceed the High Credit Committee’s limits, approving real estate guarantees documented for default facilities, approving contracts that exceed the approved budget or limits set for committees and the CEO. The Executive Committee held five sessions in 2015. Its members are – Nomination and Remuneration Committee zz Abdullah bin Sulaiman Al Rajhi (Chairman) zz Salah bin Ali AbalKhail zz Moayed bin Issa Al Qurtas zz Abdulaziz bin Khaled Al Ghefaily and zz Alaa bin Shakib Al Jabiri The Nomination and Remuneration Committee’s main purposes include – recommend the selection of Board Members, committee members and key executives to the Board of Directors; prepare description of abilities and qualifications required for Board membership; evaluate the effectiveness and efficiency of the Board and Senior Management; ensure the independence of Independent members; ensure compliance with the requirements of SAMA and internal policies on incentives and remuneration to meet the interests of depositors, shareholders and the Bank’s strategic objectives. The Nomination and Remuneration Committee held three sessions during 2015. Its members are – Governance Committee zz Ali bin Saleh Al Barrak (Chairman) zz Abdulaziz bin Khaled Al Ghefaily zz Khaled bin Abdulrahman Al Qoaiz and zz Saeed bin Omar Al Issaie The Governance Committee’s main functions include – the annual review of the structure of the Board of Directors and committees thereof, review of the framework of governance in the Bank, update policies related to the Board and members thereof, ensure good governance and avoidance of conflict of interests, provide support to maintain compliance with the corporate governance requirements of SAMA and CMA. In addition, the Committee ensures the application of the Governance Manual, its Appendices and the Bank’s matrix of authority while following up on the work of administrative committees. The Governance Committee held four sessions during 2015. Its members are – zz Salah bin Ali AbalKhail (Chariman) zz Ali bin Saleh Al Barrak and zz Alaa bin Shakib Al Jabiri Al Rajhi Bank in 2015 The Executive Committee, headed by the Chairman of the Board of Directors, carries out all the functions with the authority the Bank entrusts it with, including: assuming responsibility for all businesses of Al Rajhi Bank, taking quick decisions with respect to urgent matters and issues related to the business of the Bank. 67 A brief description of the committees of the Board and their function is given below: Messages Corporate Governance Report Business Model Management Discussion and Analysis Stewardship Identity Financial Reports Audit and Compliance Committee Al Rajhi Bank in 2015 68 Supplementary Information The Audit and Compliance Committee plays a fundamental role in helping the Board of Directors in supervising the preparation of financial statements, verifying the effectiveness and efficiency of the internal control system and supervising the business of the Internal Audit Department and the Compliance Department. Additionally, the Committee recommends the selection of external auditors and reviews the competence, independence and performance of the Internal Audit Department, approves the internal audit plan, studies their reports and monitors the level of compliance in addressing audit observations. Regarding compliance, the Committee ensures the effectiveness of the Compliance Department in observing all relevant laws and regulations, approves the annual programme of compliance work and follows up on its implementation. The Audit and Compliance Committee held six sessions during 2015. Its members are – Risks Management Committee zz Moayed bin Issa Al Qurtas (Chairman) zz Mohammed bin Abdullah Al Rajhi zz Dr. Sultan bin Mohammed Sultan (Non-Board member) zz Faraj Bin Mansour Abootnin (Non-Board member) and zz Walid bin Abdullah Tmirk (Non-Board member). The Risk Management Committee was formed after the election of the current Board of Directors. The main functions of the Committee are – to help the Board in managing and assuming responsibility for risks arising from the market, credit, investment and financial business and protecting the Bank’s reputation. Additionally, it advises the Board on risk appetite and risk mitigation strategy, internal capital adequacy assessment process, credit policy, provisions and liquidity policy framework and setting finance and liquidity limits. The Committee held five sessions during 2015. Its members are – zz Alaa bin Shakib Al Jabiri (Chairman) zz Bader bin Mohammed Al Rajhi and zz Ali bin Saleh Al Barrak Ownership by Board Members and Senior Executives The table below lists the changes in ownership percentages of Board members, senior executives and their families (wives and children) in respect of the Bank’s shares and debt items of the Bank or any of its subsidiary companies. Messages Corporate Governance Report Business Model Management Discussion and Analysis Stewardship Identity Financial Reports Supplementary Information No. Name of beneficiary 32,678,804 2.011 35,221,483 2.167 0.156 928,920 0.0572 923,910 0.0569 -0.0003 Sulaiman bin Saleh bin Abdulaziz Al Rajhi 3,607,120 0.222 4,290,052 0.264 0.042 Saeed bin Omar bin Qassim Al Issaee 1,512,219 0.093 1,512,219 0.093 0 Salah bin Ali bin Abdullah Abal Khail 1,350,000 0.083 1,350,000 0.083 0 10.119 165,667,525 10.195 0.076 Mohammed bin Abdullah bin Abdulaziz Al Rajhi 6 GOSI 7 Abdulaziz bin Khaled bin Ali Al Ghefaily (Representative of GOSI) 164,441,217 0 0 0 0 0 8 Manafea Holding Co. 33,353,641 2.053 33,343,641 2.052 - 0.001 9 Bader bin Mohammed Al Rajhi (Representative of Manafea Holding Co.) 12,928 0.0008 14,207 0.0009 0.0001 10 Khaled bin Abdulrahman Al Qoaiz 1,000 0.0001 1,000 0.0001 0 Moayed bin Issa Al Qurtas 1,000 0.0001 1,000 0.0001 0 11 12 Alaa bin Shakib Al Jabiri 13 Ali bin Saleh Al Barrak 14 Adnan Bin Saleh Al-Olayan 15 Saleh Abdullah Al-Zumai 16 Iain Blacklaw 6,000 0.0004 6,000 0.0004 0 10,400 0.0006 10,400 0.0006 0 0 0 4,461 0.0003 883 0.0001 0 6,082 0.0004 10,372 – – 0.0006 0.0002 The table below lists the changes in ownership percentages of senior executives and their families (wives and children) in respect of the Bank’s shares and debt items of the Bank or any of its subsidiary companies and who are no longer classified as senior executive through resignation or change of function. Changes arising from the resignation or change of function of senior executives No. Name of beneficiary At the beginning of 2015 No. of shares held 1 Sulaiman Bin Abdul Aziz Al Zabin 2 Hisham Ali Alaql Reason Ownership percentage 12,173 0.0007 Ended with resignation on 17 May 2015 1,583 0.0001 Ended with career change on 4 March 2015 Al Rajhi Bank in 2015 No. of shares held 2 5 Composition change in Ownership percentage percentage points Ownership percentage Abdullah bin Sulaiman bin Abdulaziz Al Rajhi 4 At the end of 2015 No. of shares held 1 3 At the beginning of 2015 69 Shareholdings of Directors, senior executives and family members Messages Corporate Governance Report Business Model Management Discussion and Analysis Stewardship Identity Financial Reports Remuneration and Compensation The Bank pays the expenses and remunerations of Board members who attend Board sessions, as well as that of the Board committees. It also pays salaries, remunerations and compensations to senior executives in accordance with their respective contracts and SAMA requirements. Al Rajhi Bank in 2015 70 Supplementary Information The following is a description of all expenses, remunerations and salaries paid to Board members and the six senior executives of the Bank, including the CEO and the CFO: Board and senior executive compensation Description Executive Board members Salaries and remunerations Allowances Periodic and annual bonuses Incentive plans Other remunerations or benefits paid on a monthly or annual basis Total Nil Non-Executive Board and independent members Senior executives 0 9,466,411 375,000 654,026 4,200,000 4,506,795 0 0 0 0 4,575,000 14,627,232 Related Party Transactions In the ordinary course of business the Bank transacts business with related parties. The related party transactions are governed by limits set by the Banking Control Law and the regulations issued by SAMA. The nature and balances resulting from such transactions are given in Note 28 to the Consolidated Financial Statements. Messages Corporate Governance Report Business Model Management Discussion and Analysis Stewardship Identity Financial Reports Supplementary Information 71 Regulatory Payments Regulatory payments in 2015 Recipient Zakat due from shareholders 850,000 General Organisation for Social Insurance 216,416 Taxes/fees or any other due payments Total Employee Benefits and Plans SAR ‘000 8,763 1,075,179 The Bank provides its employees with a number of benefits. Employee benefits are paid during or at the end of their service and in accordance with Saudi Labour Laws and Bank policies. The balance for the allocations of end of service reached SAR 614 million at the end of 2015. An important aspect is the granting Bank shares. It is a programme dedicated to Al Rajhi Bank’s employees and its local subsidiary companies that offers free shares to senior employees who are seen as valuable human assets. This enhances long-term commitment from the beneficiaries. Granting of shares is based on the approval of the Board of Directors upon the recommendation of the Nomination and Remuneration Committee. Books of Accounts The Consolidated Financial Statements are prepared in accordance with the Accounting Standards for Financial Institutions promulgated by SAMA and the International Financial Reporting Standards (IFRS). The Bank also prepares its Consolidated Financial Statements to comply with the requirements of Banking Control Law and the Companies Law in the Kingdom of Saudi Arabia, and the Bank’s Articles of Association. The Board of Directors assures the following: zz Accounting records have been correctly prepared zz The internal supervision and control system has been properly prepared and efficiently executed zz There are no doubts regarding the Bank’s capability to carry on with its activities Al Rajhi Bank in 2015 The Bank’s regulatory payments during the year 2015 consisted of Zakat due by shareholders, amounts paid to the General Organisation for Social Insurance (GOSI) represented by the employees’ insurance contributions, and taxes mainly represented by deductible tax imposed on foreign investors. Details are given below: Messages Corporate Governance Report Business Model Management Discussion and Analysis Stewardship Identity Financial Reports Al Rajhi Bank in 2015 72 Supplementary Information Effectiveness of the Internal Control System Based on an assessment of the framework of internal controls, the Bank in general has a sound internal control system. It is evaluated continuously, including annual audits, to identify areas for improvement. Key controls in operation include the following: zz The Bank has set up a general framework of governance, through which appropriate control is exercised at any level of the Bank. The framework determines the roles and responsibilities entrusted to all levels, including the Board of Directors and committees thereof and other administrative committees. zz The Bank has a series of policies and procedures that govern its business which are subject to regular updates and reviews to verify their sufficiency and adequacy. zz Most of the Bank’s operations are executed automatically through sophisticated electronic systems which minimise errors and mitigate opportunities for fraud. zz All work in general and major important decisions are supervised through committees created for this purpose and to ensure the sound conduct of business and protect the safety and quality of the Bank’s assets. zz The Bank has departments specialised in evaluating/monitoring controls, including internal audit, compliance, anti-fraud and risk management. zz Existence of an effective Audit and Compliance Committee which supervises the internal and external auditors, thereby enhancing their independence. This Committee receives regular and ad hoc reports on the activities of the units and activities subject to auditing. zz Regular supervision of the efficiency and sufficiency of the internal control system based on an annual plan approved by the Audit and Compliance Committee. Aspects of internal control are regularly supervised by external auditors and tested by SAMA. zz Great attention is paid to the internal control system’s results and every identified issue is taken into consideration in order to avoid repetition of mistakes. Accordingly, the Audit and Compliance Committee confirms the integrity of the Bank’s internal control procedures. Auditors During the Ordinary General Assembly of shareholders on 01 March 2015 PricewaterhouseCoopers and KPMG were designated as auditors of the Bank’s accounts for the fiscal year 2015. The next General Assembly will designate the external auditors for the fiscal year of 2016, based on a recommendation from the Audit Committee. Messages Corporate Governance Report Business Model Management Discussion and Analysis Stewardship Identity Financial Reports Supplementary Information 73 Dividend Distribution The Board of Directors evaluates the risk level under the Banking Control Law and Saudi Arabian Monetary Agency’s (SAMA) directions, and the following have been taken into consideration: zz The due Zakat amounts scheduled to be paid by shareholders are calculated and the Bank distributes them to designated parties. zz The Bank transfers no less than 25% of what is left from the net profits to the following year after deducting the Zakat of the regular reserves so that the mentioned reserves become equal – at least – to the paid capital. zz The Bank allocates an amount no less than 5% of the paid capital to the next year’s transferred amount of profits after deducting the regular reserves and Zakat. This is to be distributed to shareholders according to what the Board of Directors suggests and what the General Assembly approves. If the percentage left from the profits due to shareholders is insufficient to pay the above-mentioned percentage, the shareholders cannot claim it during the next year(s) and the General Assembly cannot decide to distribute a bigger percentage of profit than the one suggested by the Board of Directors. zz After allocating the amounts mentioned above the rest will be used according to the recommendations of the Board of Directors and the decision of the General Assembly. The share of profit is paid to shareholders in the time and place defined by the Board of Directors. Taking into consideration the performance of the Bank during 2015 the Board recommends distributing its net profits as follows: Distribution of profit Description SAR ‘000 Profit for the year 2015 7,130,075 Profit retained from the previous year 4,828,845 Interim dividend distribution during the first half of the year 2015 at the rate of SAR 0.50 per share Proposed final dividend distribution during the second half of the year 2015 at the rate of SAR 1.50 per share net of Zakat Transfer to statutory reserve Zakat accruals for year 2015 Retained earnings in FYE 2015 812,500 1,625,000 – 850,000 8,666,300 Al Rajhi Bank in 2015 After the deduction of all expenses and other costs, the Bank distributes its annual net profits while ensuring adequate retention as reserves for doubtful debts, investment losses, other risks as well as for investing in its own growth. Messages Business Model Risk Management Management Discussion and Analysis Stewardship Identity Financial Reports Al Rajhi Bank in 2015 74 Supplementary Information Taking risk is an inevitable aspect of the banking business. The aim is therefore to achieve an appropriate balance between risk and return and to manage any potential adverse effects on goal achievement and performance. Financial Risk Management Framework Details of the Bank’s financial risk management framework and practices are given in Note 25 to the Consolidated Financial Statements. The most important types of financial risks identified by the Group are credit risk, liquidity risk and market risk. Market risk includes currency risk, profit rate risk, operational risk and price risk. Credit risk Credit risk is considered to be the most significant and pervasive risk for the Bank and the Group. It is the risk that the counterparty to a financial transaction will fail to discharge an obligation causing the Group to incur a financial loss. Credit risk arises principally from financing (credit facilities provided to customers) and from cash and deposits held with other banks. Further, there is credit risk in certain off-balance sheet financial instruments, including guarantees relating to purchase and sale of foreign currencies, letters of credit, acceptances and commitments to extend credit. Credit risk monitoring and control is performed by the Credit and Risk Management Group which sets parameters and thresholds for the Group’s financing activities. Several business units are involved in the risk limit control and mitigation process as explained in Note 25-1 to the Consolidated Financial Statements. Liquidity risk Liquidity risk is about the Group being unable to meet its payment obligations associated with its financial liabilities when they fall due and to replace funds when they are withdrawn. The consequence may be the failure to meet obligations to repay deposits and financing parties and fulfil financing commitments. Liquidity risk can be caused by market disruptions or by credit downgrades, which may cause certain sources of funding to become unavailable immediately. Diverse funding sources available to the Group help mitigate this risk. Assets are managed with liquidity in mind, maintaining a conservative balance of cash and cash equivalents. The Group’s liquidity risk management process is monitored by the Group’s Asset and Liabilities Committee (ALCO). Additional details on the role of ALCO, the maturity profile of the Group’s assets and liabilities are found in Note 25-2 to the Consolidated Financial Statements. Market risk Market risk arises when the fair value or future cash flows of a financial instrument fluctuates due to changes in market prices. It arises on profit rate products, foreign currency and mutual fund products, all of which are exposed to general and specific market movements and changes in the level of volatility of market rates or prices such as profit rates, foreign exchange rates and quoted market prices. Messages Risk Management Business Model Management Discussion and Analysis Stewardship Identity Financial Reports Supplementary Information Risk Management Practices Credit and Risk Management Group The Credit and Risk Management Group (CRMG), headed by the Group Chief Risk Officer, is an independent function that is considered strategic to the Bank’s objective of achieving prudent and effective risk management across the Bank. The function includes credit risk management, operational risk management and enterprise risk management. The responsibilities and activities of this function are performed within the risk frameworks and policies approved by the Board of Directors. The CRMG provides periodic reports to the Board of Directors and its related committees across a diverse spectrum of risks, the coverage of which includes credit risks and portfolio asset quality, internal controls and operational risks, liquidity risks, market risks, reputational risks and legal risks. Risk versus return Adverse business or economic conditions may result in failure by counterparties and customers to meet their obligations in accordance with agreed terms. Therefore, the Bank aims to balance its potential risks and returns by setting policies and procedures that help in identifying and analysing risks faced by the Bank. This process essentially involves agreeing on various risk thresholds based on the Bank’s risk appetite. These risk management practices are key to the Bank’s ability to manage its capital effectively and in providing strong and sustainable return to shareholders. Board oversight The Board Risk Committee has oversight of the Bank’s risk management framework and monitors the Bank’s performance within the boundaries established by its risk appetite and advises the Board on all risk management matters. It is chaired by an independent Director. The risk management function operates within the regulatory framework for risk management set out by SAMA. The Bank’s internal capital adequacy assessment process (ICAAP) encapsulates the Bank’s risk management framework and sets out the Bank’s risk appetite, risk management approach and primary risk controls. The ICAAP is an ongoing process and is reviewed and approved by the Board and submitted to SAMA on an annual basis. Concentration risk The Bank operates a wide network of branches serving a broad customer base across a diverse set of industry sectors. This diversity overcomes concentration risks and provides granularity that is important for a stable level of deposits that supports the liquidity of the Bank. Al Rajhi Bank in 2015 The Group, being Shari’a compliant, is not exposed to market risks from speculative operations such as hedging, options, forward contracts and derivatives. However, its exposure to market risks arising from banking operations are analysed and mitigated under the following risk types: profit rate risk, foreign currency risk, price risk and operational risk, as discussed in Note 25-3 to the Consolidated Financial Statements. 75 Market risk exposures are monitored by the Bank’s Treasury and the Credit and Risk Management Group and reported to ALCO on a monthly basis. ALCO deliberates on the risks taken to ensure that they are appropriate. Messages Risk Management Business Model Management Discussion and Analysis Stewardship Identity Financial Reports Al Rajhi Bank in 2015 76 Supplementary Information Outlook Credit rating S&P Fitch Moody’s Capital Intelligence Going forward the Bank will retain focus on increasing its customer base by promoting its products for retail, corporate and SME sectors while ensuring that risk management practices continue to adhere with regulatory requirements, international standards and best practices. The risk management practices regulate the process of on-boarding customers, issuance of credit and provision of a range of products and services to customers. These characteristics enable the Bank to take a long-term view and have confidence in lending through the business cycle. The Bank has consistently maintained its high credit rating with international credit rating agencies. However, following the recent downgrade of the country rating for the KSA there was a consequent downgrade in ratings of all domestically systemically important banks (D-SIBs) within the KSA. Al Rajhi Bank being one of the D-SIBs had to face lowering of its long-term rating from ‘A-’ to ‘BBB+’ while the short-term rating was at ‘A-2’ in March 2016. Reflecting the Bank’s resilient financial profile, the outlook was ‘stable’ in the expectation of a moderate yet manageable increase in credit losses and lower loan and deposit growth expectations. It is noted that despite the above, S&P has assessed the Bank’s capital and earnings position as ‘strong’. The international rating agency Fitch downgraded the Bank’s rating to ‘A’ in April 2016 for longterm issuer default rating and affirmed the F1 rating for short-term issuer default rating. Due to the negative country outlook, Fitch put the Bank on ‘negative’ outlook in April 2016. Moody’s long-term rating for the Bank is A1, short-term rating is P-1 and the outlook is ‘stable’. Capital Intelligence rating agency awarded the Bank a rating of ‘AA-’ for its financial strength and a ‘negative’ foreign currency outlook. All the rating agencies have unanimously reflected their rating impact on Al Rajhi Bank only in the context of a relative sovereign rating review and downgrade. They reaffirm our financial soundness and the strength and sustainability of Al Rajhi Bank’s financial position. Messages Business Model Compliance Management Discussion and Analysis Stewardship Identity Financial Reports Supplementary Information Compliance protects the reputation and credibility of the institution; protects different stakeholders including shareholders and depositors and provides safeguards against legal sanctions and other regulatory and financial consequences. Accordingly, compliance at Al Rajhi Bank is a comprehensive and multi-faceted responsibility as set out in the Board-approved Compliance Policy. It starts with the Board of Directors and senior management and ends with all employees, each according to the powers and tasks entrusted to them. The Policy also defines the relationship between the compliance function and other control functions such as audit, risk management, legal and anti-fraud management as well as others including operations, human resources and customer services. Framework Al Rajhi Bank strictly follows all rules and regulations applicable to banks operating in Saudi Arabia as well as those applicable in countries where our branches and subsidiaries operate. The former include Saudi Arabian Monetary Agency (SAMA), Capital Market Authority (CMA), Ministry of Commerce and other regulatory bodies. In addition, Al Rajhi Bank complies with best international practices such as the Basel Committee Principles pertaining to the setting up of compliance units at banks, resolutions or recommendations issued by the Financial Action Task Force (FATF), Wolfsburg Standards and others. In executing the transactions, Al Rajhi Bank also follows applicable rules and regulations of various countries and jurisdictions, including the US and the UK. Implementation The Bank maintains written guidelines to staff on the appropriate implementation of compliance laws, rules, standards and other relevant documents such as compliance manuals, internal codes of conduct and best practice guidelines. These are approved by the Board and are subject to periodic reviews. The Board’s commitment and support of the compliance function within Al Rajhi Bank is further demonstrated through oversight by the Audit and Compliance Committee. The Committee’s main focus is on enhancing the compliance culture across all functions of the Bank, which is supported through formal training of staff, updates through internal awareness links and circulars as well as access to all applicable rules and regulations through the Bank’s intranet. Al Rajhi Bank in 2015 Responsibility 77 Our approach to compliance is both preventive and corrective. On the preventive side we work on promoting a compliance culture, updating and making available all applicable regulations and circulars, education and training, regular awareness messages etc. On the corrective side, whenever violations are discovered we conduct investigations and organise workshops in collaboration with relevant departments to analyse the violation, provide recommendations and ensure the execution of corrective action plans. Messages Compliance Business Model Management Discussion and Analysis Stewardship Identity Financial Reports Relationship with Regulators The Bank maintains regular dialogue with regulatory bodies, especially SAMA, that ensures continuous improvement of the effectiveness of the compliance framework. This commitment extends to the participation in various forums, including committees established by SAMA with members from banks operating in Saudi Arabia. Such participation resulted in several initiatives and recommendations that have helped improve the banking industry in general and the compliance culture in particular. Al Rajhi Bank in 2015 78 Supplementary Information Compliance with Shari’a Principles An independent Shari’a Board with a membership of a number of Shari’a scholars, has been in existence ever since the Bank was founded. The Shari’a Board's regulations are approved by the General Assembly and all business activities of the Bank are in accordance with Islamic banking principles. During the year under review, the Shari’a Board held 40 meetings and issued 60 decisions and 230 guidelines. The Shari’a Board is served by two departments: The Shari’a Board Secretariat studies and prepares banking products, agreements and contracts for the various units within the Bank. It also submits Shari’a research and studies to the Shari’a Board. More than 230 such studies were prepared during 2015. The Shari’a Supervisory Department ensures Bank-wide compliance with the decisions and instructions of the Shari’a Board. This is implemented through Shari’a auditing through automated systems as well as field visits in accordance with professional custom. The Department also prepares the annual plan and operational quarterly plans, and identifies goals, tools and methods of auditing. Compliance Initiatives at the Bank Al Rajhi Bank is committed to the global fight against money laundering, terrorist financing and other criminal activity. International consultancy support Given the increasing regulatory requirements we have taken this opportunity to introduce significant enhancements to our compliance framework and practices. These measures were rolled out with consultancy support from our key partners Ernst & Young (EY) and Promontory Financial Group over the past few years. zz The Bank partnered with EY in November 2013 to undertake a comprehensive review of our Know Your Customer (KYC), anti-money laundering (AML) and Sanctions processes, systems, data, people capabilities and governance arrangements. We initiated a Transformation Programme to design and implement best-in-class AML, Sanctions and KYC controls. zz We engaged Promontory in January 2014 to carry out a comprehensive assessment of the Bank’s compliance systems and AML framework. The resulting recommendations provided the basis for a well-structured roadmap for implementation. zz The Bank continues to follow the Board-approved compliance roadmap with additional improvements underway. Messages Compliance Business Model Management Discussion and Analysis Stewardship Identity Financial Reports Supplementary Information These were underscored by the publication of a comprehensive vision for ensuring the Bank’s compliance with AML, combating terrorist financing (CTF) and sanctions screening, while promoting a fraud prevention culture. To remain truly world-class, the Bank has put in place a strategy based on three pillars: zz Strengthened reputation: To be regarded in Saudi Arabia and across the GCC as the leading bank with regard to AML/CTF/sanctions frameworks, and as an institution that encourages and continually invests in an effective controls based culture. zz A stable and risk conscious business model that inspires trust with regulators and the international banking community: To develop strong global correspondent banking relationships, with enhanced cost efficiencies and improved customer experience. zz ‘Established’ state of maturity: To achieve an ‘established’ state of maturity for governance, controls, processes, technology and people in its AML/CTF/sanctions frameworks, thus mainstreaming all core elements. Going forward, Al Rajhi Bank has taken several policy decisions and actions to achieve its overall compliance and AML strategy by enhanced investments in governance, process, technology, data and people. Key Achievements Management changes System changes and enhancements zz The Bank’s Board of Directors appointed a new Chief Executive Officer in May 2015, who previously held the position of Group Executive Director and CEO for Global Consumer Banking at Standard Chartered Bank after spending 22 years with General Electric (GE) as Chairman and CEO GE Greater China and President GE Capital Asia. zz A number of other senior appointments were also made, including a new Chief Financial Officer (CFO), Chief Risk Officer (CRO), Chief Compliance Officer and Treasurer. zz Technology enabled controls and processes were embedded across the KYC function, including major upgrades to the core banking system to enhance the quality of KYC data captured at customer on-boarding. zz A major exercise was undertaken to update/cleanse the Bank’s customer KYC data using Ministry of Interior’s records. zz KYC was made more effective by linking core banking systems with the Kingdom’s Ministry of Interior, Ministry of Commerce & Industry and updating the active customer data using the Ministry’s database. zz Implemented an AML transaction monitoring system (SAS platform) coupled with continuous fine-tuning and building additional system rules which have resulted in significant improvement in the quality of alerts. Al Rajhi Bank in 2015 The Bank-wide AML transformation programme makes the Board of Directors and senior management responsible for establishing a ‘tone at the top’ culture to address the importance of adhering to AML compliance and sanctions risks, while strengthening the Bank’s governance model. 79 AML transformation programme Messages Compliance Business Model Management Discussion and Analysis Stewardship Identity Financial Reports Al Rajhi Bank in 2015 80 Supplementary Information Organisational changes Process changes zz Implemented enhance Customer Screening and Payment Filtering solutions using industry leading applications, FircoSoft and SWIFT Cloud. zz Implemented SWIFT Cloud solution to screen all SWIFT messages against relevant lists. zz The Bank has designed a robust Management Information (MI) dashboard that provides automated information on the Bank’s Compliance and Financial Crime risk profile. zz Major enhancements on Group compliance organisation structure have been taken, with the revised structure addressing global financial institutions' requirements and leading practices. zz A new unit has been established within the Compliance Department for identifying and monitoring high risk customers and ensuring that they are subject to enhanced due diligence and approval processes. zz A Branch Support Unit has been established and equipped with resources to continuously educate and train the branch network on enhancements to KYC process, systems and controls. zz A Quality Control Unit has been established and equipped to monitor the quality of KYC process and results. An enforcement framework (based on KYC error rates) was rolled out to improve the control conscious behaviour in the branch network. zz The Compliance and AML functions were reorganised, leading to several leadership appointments and a 40% increase in the headcount; while the Bank continues to aggressively recruit specialists for AML work. zz A specialised Central Sanctions Unit was established with a mandate to screen customers and transactions (all payment gateways), coupled with training of staff on enhanced sanctions systems, processes and controls while recruitment of additional resources is underway. zz An enhanced customer Risk Assessment Methodology (RAM) model developed using SAS platform interfaced with core-banking application. Improved customer due diligence (CDD) and enhanced due diligence (EDD) procedures have been implemented. zz The Bank’s retail customer on-boarding process enhanced which include system interfaces with the Ministry of Interior – Yakeen service zz Customer on-boarding and update processes for ‘legal entity’ customers have been defined. zz The Bank’s systems interface with Commercial Register (Ministry) data – Watheq service. zz New improved account opening forms and KYC checklists were rolled out. zz Improved KYC forms, AML questionnaires and RAM model have been implemented for the financial institutions. The Bank undertook a major clean up exercise to update the KYC of the financial institution portfolio. zz Established a control process for ongoing monitoring of financial institutions relationships, and several de-risking decisions were taken over the past several months to minimise exposure to higher risk geographies. Messages Compliance Business Model Management Discussion and Analysis Stewardship Identity Financial Reports Supplementary Information zz The entire customer and beneficiary database was subject to a comprehensive back book screening review to ensure that the Bank had no relationship that would have been flagged as being on any of the globally recognised sanctions lists. zz All USD SWIFT messages are subject to an additional manual review prior to release, with the Payment Operations Unit, independent of the front office, checking the purpose of remittances and adequacy of supporting documents for commercial transactions. zz The Bank continued to actively recruit the best talent for compliance and AML in order to ensure successful implementation of its transformation programme and achieve its strategic objectives. zz A comprehensive shield programme, built on the ‘tone-from-the-top’ principle, was launched to train Bank staff on compliance and AML topics. zz Through the implementation of technology driven processes, continuous training and awareness, the effectiveness of the Bank’s compliance and AML functions have improved significantly over the year under review. Going Forward The implementation of the transformation programme is in progress and much has already been achieved. The Bank launched a programme in building a world-class compliance function. As a first step, the Bank initiated Bank-wide compliance risk assessment exercise and monitoring programme. With the continued commitment and full support of Al Rajhi Bank’s Board of Directors, we will deploy further resources and enhancements to ensure that this initiative is further developed and maintained at international standards. Al Rajhi Bank in 2015 The alert investigation and suspicious transactions reporting processes were improved significantly. 81 People enhancement zz Meritocracy Defining, differentiating and reinforcing excellence in people Identity Built on a Heritage, Building for the Future Sharpening Our Visual Identity 84 88 Messages Business Model Built on a Heritage, Building for the Future Management Discussion and Analysis Stewardship Identity Financial Reports Al Rajhi Bank in 2015 84 Supplementary Information For nearly six decades Al Rajhi Bank has played an important role in driving socio-economic development in the Kingdom. Guided by our Islamic culture, we continue to drive the growth of our business while supporting social, economic and environmental development in the communities in which we operate. A Unique Culture Al Rajhi Bank’s purpose has always been to be a trusted leader delivering innovative financial solutions, be it in Saudi Arabia or in our international markets. To deliver on this vision we remain committed to maintaining the unique culture of the Bank and our focus on care, humility, transparency, service and innovation – all of which reflect our history, heritage and ambition for the future. Our culture is heavily guided by the principles of Islamic banking We have a strong focus on fairness, work ethics, wealth distribution, risk sharing, and social and economic justice All our financial products and services are influenced by Islamic teachings Guided by these values, we also embrace global best practices and welcome international partners. Our expansive network of banking partners, customers, investors and consultants around the world, as well as our numerous international awards, are a testament to our business model and operational excellence. Socio-economic Development Our commitment to sustainable growth and development is most pronounced in our home market in Saudi Arabia, due in part to our unrivalled local network in the country and the fact that we have been successfully operating in the Kingdom for well over half a century. Al Rajhi Bank has supported the Saudi Government on several socio-economic initiatives over the years, and we are proud of this partnership – zz Being at the forefront to support economic and social welfare programmes zz Innovating financing schemes for home ownership zz Assisting the country’s young population in meeting the demand for education and access to finance as they move into formal employment Messages Built on a Heritage, Building for the Future Business Model Management Discussion and Analysis Stewardship Identity Financial Reports Supplementary Information Facilitating payments for social security and unemployment benefits zz Enabling remote, dispersed communities access the formal banking sector through the largest branch network in the country. We continue to make significant investments to grow our network across all cities, towns and villages of Saudi Arabia, offering banking products and services of international standards to our customers. An Unparalleled Network Headquartered in Riyadh, we are one of the largest financial institutions in Saudi Arabia – zz Total assets of SAR 316 billion zz Largest customer base of any bank in Saudi Arabia zz Largest branch and ATM network in the Kingdom, with 525 branches and 4,500 ATMs zz Processing over 70 million transactions each month; four of every ten banking transactions completed in Saudi Arabia are done through Al Rajhi Bank As the world’s largest Islamic bank, we provide customers and partners with the strength and stability of a world-class banking organisation. At the same time, we leverage our reputation and scale to introduce new policies, processes and infrastructure that are necessary in today’s rapidly evolving banking environment. Strong Performance Al Rajhi Bank has weathered many a storm and continues to deliver strong results in an increasingly competitive environment. We led the Saudi banking sector across a number of key performance indicators as of December 2015 – zz #1 bank in the Middle East for remittances zz #2 in loans and advances zz #2 in market capitalisation (banks and financial institutions) zz Strong long-term ratings: S&P ‘A’, Fitch ‘A+’, Moody’s ‘A’ zz Well capitalised: Tier I at 19.7% and Tier I and II at 20.8% A Lifeline to Expatriate Workers The services we provide remain vital for many millions of people living and working in Saudi Arabia. Our remittance services - accessible, reliable and fast – enable over six million predominantly blue collar expatriate workers to support their families across a number of developing countries. Al Rajhi Bank in 2015 Developing the local SME sector with financing and much more zz 85 zz Messages Built on a Heritage, Building for the Future Business Model Management Discussion and Analysis Stewardship Identity Financial Reports International Standards In addition to elevating our product offering and enhancing our geographical reach, we are focused on developing a best-in-class compliance infrastructure. As one of the most progressive banks in the region, we are – Al Rajhi Bank in 2015 86 Supplementary Information zz Investing in international standards on compliance zz Attracting and retaining a deep bench-strength of compliance experts zz Delivering on our clearly defined compliance programme to transform and enhance our existing frameworks These initiatives enable us to deliver on our vision and provide the local and international communities we serve with international standards of security. Venturing Overseas We were the first Arab bank to start operations in South East Asia, initially opening 14 branches in Kuala Lumpur and around the Klang Valley. Today, we successfully operate 24 branches in Malaysia. In addition, we operate six branches in Jordan including four in Amman, and one branch in Kuwait to offer our customers a full suite of Islamic banking products and services. Building for the Future Our business strategy is based on an overarching goal: to be a soundly managed, trusted and low-risk institution operating in an increasingly global environment. Built on a heritage, it is about building for our future. As one of the most progressive banks in the Kingdom, we embrace the latest in technology to offer cutting edge products and services to customers, while continuing to expand our physical and virtual distribution channels. Likewise, our new state-of-the-art head office building that is nearing completion will be an iconic landmark that reflects the spirit and character of the Bank and its stature in the Kingdom, the region and the world. Built on a heritage, it will be a building for the future. Messages Business Model Management Discussion and Analysis Stewardship Identity Recognition Financial Reports Supplementary Information F1 OO May R P 8 of 1 16 20 87 Al Rajhi Bank in 2015 Messages Business Model Sharpening Our Visual Identity Management Discussion and Analysis Stewardship Identity Financial Reports Al Rajhi Bank in 2015 88 Supplementary Information We re-established our unique brand to cut the clutter and produced a new, uniform identity as discussed earlier under brand refresh (page 42). The new identity route The building block of Al Rajhi Bank’s logo is a hexagon. ...is brought to life in communications Strands of the hexagon in various shades of blue are made to flow from one point to another while the hexagon progressively morphs into any idea we want. Messages Sharpening Our Visual Identity Business Model Management Discussion and Analysis Stewardship Identity Financial Reports Supplementary Information 89 ...internally Al Rajhi Bank in 2015 The head office saw a makeover during the weekend of 18 December 2015 followed by all branches. ...and externally Hoardings, ATMs and the like too were revamped to have the same standard facade. Modesty and humility Being humble in thought, word and deed Messages Business Model Management Discussion and Analysis Stewardship Identity Financial Reports Supplementary Information 91 Al Rajhi Bank in 2015 Financial Reports Independent Auditors’ Report Consolidated Statement of Financial Position Consolidated Statement of Income Consolidated Statement of Comprehensive Income Consolidated Statement of Changes in Shareholders’ Equity Consolidated Statement of Cash Flows Notes to the Consolidated Financial Statements 92 94 95 96 97 98 99 Messages Business Model Independent Auditors’ Report Management Discussion and Analysis Stewardship Identity Financial Reports Al Rajhi Bank in 2015 92 Supplementary Information KPMG Al Fozan & Partners Certified Public Accountants TO THE SHAREHOLDERS OF AL RAJHI BANKING AND INVESTMENT CORPORATION (A SAUDI JOINT STOCK COMPANY) We have audited the accompanying consolidated financial statements of Al Rajhi Banking and Investment Corporation (the “Bank”) and its subsidiaries (collectively referred to as “the Group”), which comprise the consolidated statement of financial position as at 31 December 2015 and the consolidated statements of income, comprehensive income, changes in shareholders’ equity and cash flows for the year then ended, and a summary of significant accounting policies and other explanatory notes from (1) to (36). We have not audited note (37), nor the information related to “Disclosure under Basel III framework” cross-referenced therein, which is not required to be within the scope of our audit. Management’s Responsibility for the Consolidated Financial Statements Management is responsible for the preparation and fair presentation of these consolidated financial statements in accordance with Accounting Standards for Financial Institutions issued by the Saudi Arabian Monetary Agency (“SAMA”), International Financial Reporting Standards, the provisions of the Regulations for Companies, the Banking Control Law in the Kingdom of Saudi Arabia and the Bank’s By-Laws. In addition, management is responsible for such internal controls as management determines is necessary to enable the preparation of the consolidated financial statements that are free from material misstatement, whether due to fraud or error. Auditors’ Responsibility Our responsibility is to express an opinion on these consolidated financial statements based on our audit. We conducted our audit in accordance with the generally accepted auditing standards in the Kingdom of Saudi Arabia and International Standards on Auditing. Those standards require that we comply with ethical requirements and plan and perform the audit to obtain reasonable assurance about whether the consolidated financial statements are free from material misstatement. An audit involves performing procedures to obtain audit evidence about the amounts and disclosures in the consolidated financial statements. The procedures selected depend on the auditors’ judgment, including the assessment of the risks of material misstatement of the consolidated financial statements, whether due to fraud or error. In making those risk assessments, the auditors consider internal control relevant to the Group’s preparation and fair presentation of the consolidated financial statements in order to design audit procedures that are appropriate in the circumstances, but not for the purpose of expressing an opinion on the effectiveness of the Group’s internal control. An audit also includes evaluating the appropriateness of accounting policies used and the reasonableness of accounting estimates made by management, as well as evaluating the overall presentation of the consolidated financial statements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our audit opinion. Messages Business Model Independent Auditors’ Report Management Discussion and Analysis Stewardship Identity Financial Reports Supplementary Information 93 Opinion In our opinion, the consolidated financial statements taken as a whole: zz present fairly, in all material respects, the consolidated financial position of the Group as at 31 December 2015, its consolidated financial performance and consolidated cash flows for the year then ended in accordance with Accounting Standards for Financial Institutions issued by SAMA and with International Financial Reporting Standards; and zz comply with the relevant provisions of the Regulations for Companies, the Banking Control Law in the Kingdom of Saudi Arabia and the Bank’s By-Laws in so far as they affect the preparation and presentation of the consolidated financial statements. PricewaterhouseCoopers P.O. Box 8282 Riyadh 11482 Kingdom of Saudi Arabia KPMG AI Fozan & Partners Certified Public Accountants P.O. Box 92876 Riyadh 11663 Kingdom of Saudi Arabia Mohammed A. Al Obaidi Certified Public Accountant Registration No. 367 Khalil Ibrahim Al Sedais Certified Public Accountant Registration No. 371 February 18, 2016 (9 Jumada’I 1437H) Al Rajhi Bank in 2015 KPMG Al Fozan & Partners Certified Public Accountants Messages Business Model Management Discussion and Analysis Consolidated Statement of Financial Position Stewardship Identity Financial Reports Al Rajhi Bank in 2015 94 Supplementary Information Notes 2015 (SAR ’000) 2014 (SAR ’000) Cash and balances with Saudi Arabian Monetary Agency (“SAMA”) and other central banks 4 27,053,716 33,585,377 Due from banks and other financial institutions 5 26,911,056 16,516,208 Investments 6 39,876,864 42,549,623 Financing, net 7 210,217,868 205,939,960 Investment property 8 1,350,000 Property and equipment, net 8 5,578,931 4,813,941 Other assets 9 4,631,213 4,306,446 315,619,648 307,711,555 10 4,558,224 2,135,237 11 256,227,769 256,077,047 12,14 8,194,601 7,603,077 268,980,594 265,815,361 As at 31 December Assets Total Assets – Liabilities and Shareholders’ Equity Liabilities Due to banks and other financial institutions Customer deposits Other liabilities Total Liabilities Shareholders’ Equity Share capital 13 16,250,000 16,250,000 Statutory reserve 14 16,250,000 16,250,000 Other reserves 14 2,997,754 2,598,599 8,666,300 4,828,845 2,475,000 1,968,750 46,639,054 41,896,194 315,619,648 307,711,555 Retained earnings Proposed gross dividends and Zakat Total Shareholders’ Equity Total Liabilities and Shareholders’ Equity 22 The accompanying notes from pages 99 to 161 form an integral part of these Consolidated Financial Statements. Messages Business Model Consolidated Statement of Income Management Discussion and Analysis Stewardship Identity Financial Reports Supplementary Information 2014 (SAR ’000) Gross financing and investments income 16 10,258,380 10,212,518 Return on customers, banks and financial institutions, time investments 16 (299,438) (395,198) Net Financing and Investments Income 16 9,958,942 9,817,320 Fee from banking services, net 17 2,704,091 2,738,465 979,566 952,056 103,176 159,133 13,745,775 13,666,974 2,661,043 2,514,103 243,718 257,033 Income Exchange income, net Other operating income 18 Total Operating Income Expenses Salaries and employee-related benefits 19 Rent and premises-related expenses 8 374,099 412,716 20 1,374,240 1,330,328 7–3 1,958,025 2,312,179 28 4,575 4,443 Total Operating Expenses 6,615,700 6,830,802 Net Income for the Year 7,130,075 6,836,172 13 & 21 1,625 million 1,625 million 4.39 4.21 Depreciation and amortisation Other general and administrative expenses Impairment charge for financing, net Board of Directors’ remuneration Weighted average number of shares outstanding Basic and diluted earnings per share (in SAR) 21 The accompanying notes from pages 99 to 161 form an integral part of these Consolidated Financial Statements. Al Rajhi Bank in 2015 2015 (SAR ’000) 95 Notes For the years ended 31 December Messages Business Model Management Discussion and Analysis Consolidated Statement of Comprehensive Income Stewardship Identity Financial Reports Al Rajhi Bank in 2015 96 Supplementary Information For the years ended 31 December Notes Net Income for the Year 2015 (SAR ’000) 2014 (SAR ’000) 7,130,075 6,836,172 Other Comprehensive Income: Items that are or may be reclassified to consolidated statement of income in subsequent periods – Available-for-sale investments – Net change in fair value 14 (206,914) 3,679 – Net amounts transferred to consolidated statement of income 14 155,010 (133) (159,878) (68,561) 6,918,293 6,771,157 – Exchange difference on translation of foreign operations Total Other Comprehensive Income for the Year Messages Business Model Management Discussion and Analysis Consolidated Statement of Changes in Shareholders’ Equity Stewardship Identity Financial Reports Supplementary Information Notes Other reserves (SAR ’000) (SAR ’000) (SAR ’000) Balance at 1 January 2015 Transfer to other reserves 22 Dividends paid for the second half of 2014 Interim dividends paid for the first half of 2015 22 Prior period adjustment Net change in fair value of available-for-sale investments Net amounts transferred to consolidated statement of income Net movement in foreign currency translation reserve Net income recognised directly in equity Net income for the year Total comprehensive income for the year Employees share plan 14 Transfer to accrued Zakat under other liabilities 12 & 14 Proposed gross dividends and Zakat 14 & 22 16,250,000 – – – – 16,250,000 – – – – 2,598,599 750,000 – – – Balance at 31 December 2015 16,250,000 Retained Proposed Gross earnings dividends and Zakat (SAR ’000) (SAR ’000) Total (SAR ’000) 2015 4,828,845 – – (812,500) (5,120) 1,968,750 (750,000) (1,218,750) – – 41,896,194 – (1,218,750) (812,500) (5,120) – – (206,914) – – (206,914) – – 155,010 – – 155,010 – – – – – – – – – – (159,878) (211,782) – (211,782) 4,313 – – 7,130,075 7,130,075 – – – – – – (159,878) (211,782) 7,130,075 6,918,293 4,313 – – – – (143,376) – – (2,475,000) – 2,475,000 (143,376) – 16,250,000 2,997,754 8,666,300 2,475,000 46,639,054 15,000,000 – – 15,000,000 – – 2,161,292 750,000 – 4,086,423 – – 2,250,000 (750,000) (1,500,000) 38,497,715 – (1,500,000) – 1,250,000 – – – 1,250,000 2014 Balance at 1 January 2014 Transfer to other reserves Dividends paid for the second half of 2013 Interim dividends paid for the first half of 2014 Bonus shares issued Transferred to statutory reserves Net change in fair value of available-for-sale investments Net amounts transferred to consolidated statement of income Net movement in foreign currency translation reserve Net income recognised directly in equity Net income for the year Total comprehensive income for the year Employees shares plan Transfer to accrued Zakat under other liabilities Proposed gross dividends and Zakat Balance at 31 December 2014 22 22 – – – (1,625,000) (1,250,000) (1,250,000) – – – (1,625,000) – – – – 3,679 – – 3,679 – – (133) – – (133) 14 – – – – – – – – – – (68,561) (65,015) – (65,015) 10,760 – – 6,836,172 6,836,172 – – – – – – (68,561) (65,015) 6,836,172 6,771,157 10,760 12 & 14 14 & 22 – – – – (258,438) – – (1,968,750) – 1,968,750 (258,438) – 2,598,599 4,828,845 1,968,750 41,896,194 16,250,000 16,250,000 The accompanying notes from pages 99 to 161 form an integral part of these Consolidated Financial Statements. Al Rajhi Bank in 2015 Statutory reserve 97 Share capital For the years ended 31 December Messages Business Model Consolidated Statement of Cash Flows Management Discussion and Analysis Stewardship Identity Financial Reports Al Rajhi Bank in 2015 98 Supplementary Information 2015 (SAR ’000) 2014 (SAR ’000) 7,130,075 6,836,172 100,939 374,099 (5,861) (159,878) 1,958,025 2,496 412,716 (25,615) (68,561) 2,312,179 (6,858) 4,313 (1,738) 10,760 (1,950,858) (11,761,834) (6,235,933) (334,906) (329,887) (1,189,337) (3,812,319) (21,438,914) 3,572 (575,268) 2,422,987 150,722 591,524 (1,504,472) 24,487,934 1,458,929 (8,053,331) 6,908,534 (1,141,995) (45,000) (514,990) 3,421,670 (1,350,000) 8,767 (912,215) – (133) (2,977,216) – 31,621 378,452 (3,857,943) Dividends paid Zakat paid (2,031,250) (143,376) (3,125,000) (258,438) Net cash used in financing activities (2,174,626) (3,383,438) NET CHANGE IN CASH AND CASH EQUIVALENTS (9,849,505) (332,847) Cash and cash equivalents at the beginning of the year 22,231,985 22,564,832 12,382,480 22,231,985 Net change in fair value less realized (loss)/gain from available-for-sale investments (51,904) 3,546 Transfer of Zakat from other reserves to other liabilities 143,376 258,438 For the years ended 31 December Notes CASH FLOWS FROM OPERATING ACTIVITIES Net income for the year Adjustments to reconcile net income to net cash from operating activities: Loss on investments held at fair value through statement of income (FVSI) Depreciation and amortisation Gain on sale of property and equipment Foreign currency translation reserve Impairment charge for financing Share of profit in an associate Expenses of employees’ share plan Net (increase)/decrease in operating assets Statutory deposit with SAMA and central banks Due from banks and other financial institutions Financing Investments held as FVSI Other assets, net Net increase/(decrease) in operating liabilities Due to banks and other financial institutions Customers’ deposits Other liabilities 18 8 18 7–3 18 Net cash (used in)/provided by operating activities CASH FLOWS FROM INVESTING ACTIVITIES Purchase of property and equipment Investment in an associate Available-for-sale investments Investments recorded at amortised cost Purchase of investment property Proceeds from sale of property and equipment 8 Net cash provided by/(used in) investing activities CASH FLOWS FROM FINANCING ACTIVITIES CASH AND CASH EQUIVALENTS AT THE END OF THE YEAR 23 Non-Cash Transactions: The accompanying notes from pages 99 to 161 form an integral part of these Consolidated Financial Statements. Messages Business Model Management Discussion and Analysis Notes to the Consolidated Financial Statements for the years ended 31 December 2015 and 2014 Stewardship Identity Financial Reports Supplementary Information (a) Incorporation and operation Shareholding % 2015 2014 Al Rajhi Development Company – KSA 100% 100% A limited liability company registered in the Kingdom of Saudi Arabia to support the mortgage programmes of the Bank through transferring and holding the title deeds of real estate properties under its name on behalf of the Bank, collection of revenue of certain properties sold by the Bank , provide real estate and engineering consulting services, provide documentation service to register the real estate properties and overseeing the evaluation of real estate properties. Al Rajhi Corporation Limited – Malaysia 100% 100% A licensed Islamic Bank under the Islamic Financial Services Act 2013, incorporated and domiciled in Malaysia. Al Rajhi Capital Company – KSA 100% 100% A limited liability company registered in the Kingdom of Saudi Arabia to act as principal agent and/or to provide brokerage, underwriting, managing, advisory, arranging and custodial services. Al Rajhi Bank – Kuwait 100% 100% A foreign branch registered with the Central Bank of Kuwait. Al Rajhi Bank – Jordan 100% 100% A foreign branch operating in Hashimi Kingdom of Jordan, providing all financial, banking, and investments services and importing and trading in precious metals and stones in accordance with Islamic Shari’a rules and under the applicable banking law. 99% 99% A limited liability company registered in the Kingdom of Saudi Arabia to act as an agent for insurance brokerage activities per the agency agreement with Al Rajhi cooperative insurance company. 100% 100% The Bank operates under Commercial Registration No. 1010000096 and its Head Office is located at the following address: Al Rajhi Bank Olaya Street P.O. Box 28 Riyadh 11411 Kingdom of Saudi Arabia The objectives of the Bank are to carry out banking and investment activities in accordance with its Articles of Association and Bylaws, the Banking Control Law and the Council of Ministers’ Resolution referred to above. The Bank is engaged in banking and investment activities for its own account and on behalf of others inside and outside the Kingdom of Saudi Arabia through 569 branches including the branches outside the Kingdom as at 31 December 2015 (2014: 552 branches) and 12,374 employees as at 31 December 2015 (2014: 11,761 employees). The Bank has established certain subsidiary companies (together with the Bank hereinafter referred to as ‘the Group’) in which it owns all or the majority of their shares as set out below: Al Rajhi Takaful Agency Company – KSA Al Rajhi company for management services – KSA A limited liability company registered in the Kingdom of Saudi Arabia to provide recruitment services. Al Rajhi Bank in 2015 Al Rajhi Banking and Investment Corporation, a Saudi Joint Stock Company, (the ‘Bank’), was formed and licensed pursuant to Royal Decree No. M/59 dated 3 Dhul Qadah 1407H (corresponding to 29 June 1987) and in accordance with Article 6 of the Council of Ministers’ Resolution No. 245, dated 26 Shawal 1407H (corresponding to 23 June 1987). Names of subsidiaries 99 1. General Messages Notes to the Consolidated Financial Statements Business Model Management Discussion and Analysis Stewardship Identity Financial Reports Al Rajhi Bank in 2015 100 Supplementary Information Since the subsidiaries are wholly or substantially-owned by the Bank, the non-controlling interest is insignificant and therefore not disclosed. All the above-mentioned subsidiaries have been consolidated. (b) Shari’a Authority As a commitment from the Bank for its activities to be in compliance with Islamic Shari’a legislations, since its inception, the Bank has established a Shari’a Authority to ascertain that the Bank’s activities are subject to its approval and control. The Shari’a Authority had reviewed several of the Bank’s activities and issued the required decisions thereon. 2. Basis of Preparation (a) Statement of compliance The Consolidated Financial Statements are prepared in accordance with the Accounting Standards for Financial Institutions promulgated by the Saudi Arabian Monetary Agency (‘SAMA’) and International Financial Reporting Standards (‘IFRS’) as issued by the International Accounting Standards Board (‘IASB’). The Bank also prepares its Consolidated Financial Statements to comply with the requirements of Banking Control Law and the provision of Regulations for Companies in the Kingdom of Saudi Arabia and the Bank’s Articles of Association. (b) Basis of measurement and preparation The Consolidated Financial Statements are prepared under the historical cost convention except for the measurement at fair value of investments held as fair value through income statement (‘FVSI’) and available-for-sale. The Bank presents its statement of financial position in order of liquidity. An analysis regarding recovery or settlement within 12 months after the reporting date (current) and more than 12 months after the reporting date (non–current) is presented in Note 25-2. (c) Functional and presentation currency The Consolidated Financial Statements are presented in Saudi Arabian Riyal (‘SAR’), the Bank’s functional currency and are rounded-off to the nearest thousand except otherwise indicated. (d) Critical accounting judgments, estimates and assumptions The preparation of Consolidated Financial Statements in conformity with IFRS requires the use of certain critical accounting estimates and assumptions that affect the reported amounts of assets and liabilities. It also requires management to exercise its judgments in the process of applying the Bank’s accounting policies. Such estimates, assumptions and judgments are continually evaluated and are based on historical experience and other factors, including obtaining professional advice and expectations of future events that are believed to be reasonable under the circumstances. Significant areas where management has used estimates, assumptions or exercised judgments are as follows: The key assumptions concerning the future and other key sources of estimation uncertainty at the reporting date, that have a significant risk of causing a material adjustment to the carrying amounts of assets and liabilities within the next financial year, are described below. The Bank based its assumptions and estimates on parameters available when the Consolidated Financial Statements were prepared. Existing circumstances and assumptions about future developments, however. may change due to market changes or circumstances beyond the control of the Bank. Such changes are reflected in the assumptions when they occur. (i) Impairment on financing The Bank reviews its financing portfolios to assess specific and collective impairment on a quarterly basis. The specific impairment applies to financing evaluated individually for impairment and is based on management’s best estimate of the present value of the cash flows that are expected to be received. In estimating these cash flows, management makes judgments about a customer’s financial situation and the net realisable value of any underlying collateral. This evidence may include observable data indicating that there has been an adverse change in the payment status of clients in a group. The methodology and assumptions used for estimating both the amount and the timing of future cash flows are reviewed regularly to reduce any differences between loss estimates and actual loss experience. Each impaired asset is assessed on its merits and the workout strategy and estimate of cash flows considered recoverable are independently approved by the credit risk function. Messages Notes to the Consolidated Financial Statements Business Model Management Discussion and Analysis Stewardship Identity Financial Reports Supplementary Information (ii) Impairment of available-for-sale and sukuk investments The Bank exercises judgment to consider impairment on the available-for-sale equity investments at each reporting date. This includes determination of a significant or prolonged decline in the fair value below its cost. In assessing whether it is significant, the decline in fair value is evaluated against the original cost of the asset at initial recognition. The determination of what is ‘significant’ or ‘prolonged’ requires judgment. In making this judgment, the Bank evaluates among other factors, the normal volatility in share price, deterioration in the financial health of the investee, industry and sector performance, changes in technology and operational and financing cash flows. The Bank reviews its investments in sukuks at each reporting date to assess whether they are impaired. This requires similar judgment as applied to individual assessment of financing. In addition, the Bank considers impairment to be appropriate when there is evidence of deterioration in the financial health of the investee, industry and sector performance, changes in technology and operational and financing cash flows. The Bank measures financial instruments and non-financial assets at fair value at each balance sheet date. Fair value is the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date. The fair value measurement is based on the presumption that the transaction to sell the asset or transfer the liability takes place either: zz zz In the principal market for the asset or liability, or In the absence of a principal market, in the most advantageous market for the asset or liability The principal or the most advantageous market must be accessible to by the Bank. The fair value of an asset or a liability is measured using the assumptions that market participants would use when pricing the asset or liability, assuming that market participants act in their economic best interest. A fair value measurement of a non-financial asset takes into account a market participant’s ability to generate economic benefits by using the asset in its highest and best use or by selling it to another market participant that would use the asset in its highest and best use. The Bank uses valuation techniques that are appropriate in the circumstances and for which sufficient data are available to measure fair value, maximising the use of relevant observable inputs and minimising the use of unobservable inputs. All assets and liabilities for which fair value is measured or disclosed in the Financial Statements are categorised within the fair value hierarchy, described as follows, based on the lowest level input that is significant to the fair value measurement as a whole: zz Level 1 — Quoted (unadjusted) market prices in active markets for identical assets or Liabilities zz Level 2 — Inputs other than quoted prices included within Level 1 that are observable either directly (i.e. as prices) or indirectly (i.e. derived from prices). This category includes instruments valued using: quoted market prices in active markets for similar instruments; quoted prices for identical or similar instruments in markets that are considered less than active; or other valuation techniques in which all significant inputs are directly or indirectly observable from market data Al Rajhi Bank in 2015 In assessing the need for collective loss allowance, management considers factors such as credit quality, portfolio size, concentrations and economic factors. To estimate the required allowance, assumptions are made to define how inherent losses are modeled and to determine the required input parameters, based on historical experience and current economic conditions. The accuracy of the allowance depends on the model assumptions and parameters used in determining the collective allowance. (iii) Fair value of financial instruments 101 A collective component of the total allowance is established for groups of homogeneous loans that are not considered individually significant and is established using statistical methods such as roll rate methodology and internal loss estimates. The methodology uses statistical analysis of historical data on delinquency to estimate the amount of loss. Management applies judgment to ensure that the estimate of loss arrived at on the basis of historical information is appropriately adjusted to reflect the economic conditions and product mix at the reporting date. Roll rates and loss rates are regularly benchmarked against actual loss experience. Messages Notes to the Consolidated Financial Statements Business Model Management Discussion and Analysis Stewardship Identity Financial Reports Al Rajhi Bank in 2015 102 Supplementary Information zz Level 3 — Valuation techniques for which the lowest level input that is significant to the fair value measurement is unobservable (iv) Classification of Investments held to amortised cost The Bank follows the guidance of IAS 39 on classifying non-derivative financial assets with fixed or determinable payments and fixed maturity as Investments held at amortised cost. (vii) Going concern The Consolidated Financial Statements have been prepared on a going concern basis. The Bank’s management has made an assessment of the Bank’s ability to continue as a going concern and is satisfied that the Bank has the resources to continue in business for the foreseeable future. Furthermore, the management is not aware of any material uncertainties that may cast significant doubt upon the Bank’s ability to continue as a going concern. 3. Summary of Significant Accounting Policies (v) Determination of control over investees The control indicators set out Note 3 (b) are subject to management’s judgments that can have a significant effect in the case of the Bank’s interests in securitisation vehicles and investments funds. Investment funds The group acts as Fund Manager to a number of investment funds. Determining whether the Group controls such an investment fund usually focuses on the assessment of the aggregate economic interests of the Bank in the Fund (comprising any carried interests and expected management fees) and the investor’s rights to remove the Fund Manager. As a result the Bank has concluded that it acts as an agent for the investors in all cases. and therefore has not consolidated these funds. (vi) Provisions for liabilities and charges The Bank receives legal claims in the normal course of business. Management has made judgments as to the likelihood of any claim succeeding in making provisions. The time of concluding legal claims is uncertain, as is the amount of possible outflow of economic benefits. Timing and cost ultimately depends on the due process being followed as per the legislation in the Kingdom of Saudi Arabia. The accounting policies used in the preparation of these Consolidated Financial Statements are consistent with those used in the preparation of the annual Consolidated Financial Statements for the year ended 31 December 2014 except for the change in accounting policies resulting from new and amended IFRS. The following changes have no material impact on the Consolidated Financial Statements of the Bank: (a) Amendments to existing standards (i) Amendments to IAS 19 applicable for annual periods beginning on or after 1 July 2014 is applicable to defined benefit plans involving contribution from employees and/or third parties. This provides relief, based on meeting certain criteria, from the requirements proposed in the amendments of 2011for attributing employee / third party contributions to periods of service under the plan benefit formula or on a straight-line basis, The current amendment gives an option, if conditions satisfy, to adjust service cost in period in which the related service is rendered. Messages Notes to the Consolidated Financial Statements Business Model Management Discussion and Analysis Stewardship Identity Financial Reports Supplementary Information zz zz zz zz zz IFRS 1 – ‘first time adoption of IFRS’: the amendment clarifies that a first time adopter is permitted but not required to apply a new or revised IFRS that is not yet mandatory but is available for early adoption. IFRS 2 amended to clarify the definition of ‘vesting condition’ by separately defining ‘performance condition’ and ‘service condition’. IFRS 3 – ‘business combinations’ amended to clarify the classification and measurement of contingent consideration in a business combination. It has been further amended to clarify that the standard does not apply to the accounting for the formation of all types of joint arrangements in IFRS 11. IFRS 8 – ‘operating segments’ has been amended to explicitly require disclosure of judgments made by management in applying aggregation criteria. IFRS 13 has been amended to clarify measurement of interest free short-term receivables and payables at their invoiced amount without discounting, if the effect of discounting is immaterial. It has been further amended to clarify that the portfolio exception potentially applies to contracts in the scope of IAS 39 and IFRS 9 regardless of whether they meet the definition of a financial asset or financial liability under IAS 32. IAS 16 – ‘property, plant and equipment’ and IAS 38 - ‘intangible assets’: - the amendments clarify the requirements of revaluation model recognising that the restatement of accumulated depreciation (amortisation) is not always proportionate to the change in the gross carrying amount of the asset. zz IAS 24 – ‘related party disclosures’ - the definition of a related party is extended to include a management entity that provides key management personnel services to the reporting entity, either directly or indirectly. IAS 40 – ‘investment property’ clarifies that an entity should assess whether an acquired property is an investment property under IAS 40 and perform a separate assessment under IFRS 3 to determine whether the acquisition constitutes a business combination. (b) Basis of consolidation These Consolidated Financial Statements comprise the financial statements of the Bank and its subsidiaries as set out in Note 1 to these financial statements (collectively referred to as ‘the Group’). The Financial Statements of subsidiaries are prepared for the same reporting year as that of the Bank, using consistent accounting policies. The accounting policies of subsidiaries are changed when necessary to align them with the policies adopted by the Bank. Subsidiaries are investees controlled by the Group. The Group controls an investee if it is exposed to or has rights to, variable returns from its involvement with the investee and has the ability to affect those returns through its power over the investee. The Financial Statements of subsidiaries are included in the Consolidated Financial Statements from the date on which control commences until the date when control ceases. The Consolidated Financial Statements have been prepared using uniform accounting policies and valuation methods for like transactions and other events in similar circumstances. The accounting policies of subsidiaries have been changed when necessary to align them with the policies adopted by the Bank. Al Rajhi Bank in 2015 zz zz 103 (ii) Annual improvements to IFRS 2010-2012 and 2011-2013 cycle applicable for annual periods beginning on or after 1 July 2014. A summary of the amendments is contained as under: Messages Notes to the Consolidated Financial Statements Business Model Management Discussion and Analysis Stewardship Identity Financial Reports Al Rajhi Bank in 2015 104 Supplementary Information Specifically, the Group controls an investee if and only if the Group has: zz Power over the investee (i.e, existing rights that give it the current ability to direct the relevant activities of the investee) zz Exposure, or rights, to variable returns from its involvement with the investee and zz The ability to use its power over the investee to affect amount of its returns When the Group has less than majority of the voting or similar rights of an investee entity, the Bank considers all relevant facts and circumstances in assessing whether it has power over the entity, including: zz The contractual arrangement with the other vote holders of the investee zz Rights arising from other contractual arrangements zz The Bank’s voting rights and potential voting rights granted by equity instruments such as shares The Group reassesses whether or not it controls an investee if facts and circumstances indicate that there are changes to one or more of the three elements of control. Assets, liabilities, income and expenses of a subsidiary acquired or disposed of during the year are included in the statement of comprehensive income from the date the Bank gains control until the date the Bank ceases to control the subsidiary. A change in the ownership interest of a subsidiary, without a loss of control, is accounted for as an equity transaction. If the Bank loses control over a subsidiary it: zz derecognises the assets (including goodwill) and liabilities of the subsidiary zz derecognises the carrying amount of any non-controlling interests zz derecognises the cumulative translation differences recorded in equity zz recognises the fair value of the consideration received zz recognises the fair value of any investment retained zz recognises any surplus or deficit in profit or loss zz reclassifies the parent’s share of components previously recognised in OCI to profit or loss or retained earnings, as appropriates would be required if the Bank had directly disposed of the related assets or liabilities. Since the subsidiaries are wholly or substantially owned by the Bank, the non-controlling interest is insignificant and therefore not disclosed. Intra-group balances and any income and expenses arising from intra group transactions, are eliminated in preparing these Consolidated Financial Statements. As of 31 December 2015 and 2014, interests in subsidiaries not directly owned by the Bank are owned by representative shareholders for the beneficial interest of the Bank and hence are not separately disclosed on the consolidated statement of financial position or consolidated statement of comprehensive income. Investment in associate Associates are enterprises over which the Bank exercises significant influence (but not control), over financial and operating policies and which is neither a subsidiary nor a joint venture. Investments in associates are initially recognised at cost and subsequently accounted for under the equity method of accounting and are carried in the consolidated statement of financial position at the lower of the equity-accounted or the recoverable amount. Equity accounted value represents the cost plus post-acquisition changes in the Bank’s share of net assets of the associate (share of the results, reserves and accumulated gains/losses based on latest available Financial Statements) less impairment, if any. The previously recognised impairment loss in respect of investment in associate can be reversed through the consolidated statement of income, such that the carrying amount of the investment in the statement of financial position remains at the lower of the equity accounted (before provision for impairment) or the recoverable amount. On derecognition the difference between the carrying amount of investment in associate and the fair value of the consideration received is recognised in the consolidated statement of income. Messages Notes to the Consolidated Financial Statements Business Model Management Discussion and Analysis Stewardship Identity Financial Reports Supplementary Information (d) Trade date All regular way purchases and sales of financial assets are recognised and derecognised on the trade date (i.e. the date on which the Bank commits to purchase or sell the assets). Regular way purchases or sales of financial assets require delivery of those assets within the time frame generally established by regulation or convention in the market place. All other financial assets and liabilities (including assets and liabilities designated at fair value through statement of income) are initially recognised on the trade date at which the Bank became a party to the contractual provision of the instrument. (e) Foreign currencies The Consolidated Financial Statements are presented in Saudi Arabian Riyal (‘SAR’), which is also the parent company’s functional currency. Each entity determines its own functional currency and items included in the Financial Statements of each entity are measured using that functional currency. Transactions in foreign currencies are translated into Saudi Riyals at exchange rates prevailing on the dates of the transactions. Monetary assets and liabilities at the year end (other than monetary items that form part of the net investment in a foreign operation), denominated in foreign currencies, are translated into Saudi Riyals at exchange rates prevailing at the date of the consolidated statement of financial position. Realised and unrealised gains or losses on exchange are credited or charged to the consolidated statement of comprehensive income. The monetary assets and liabilities of foreign subsidiaries are translated into Saudi Riyals at rates of exchange prevailing at the date of the consolidated statement of financial position. The statements of income of foreign subsidiaries are translated at the average exchange rates for the year. Non-monetary items that are measured in terms of historical cost in a foreign currency are translated using the exchange rates as at the dates of the initial transactions. Non-monetary items measured at fair value in a foreign currency are translated using the exchange rates at the date when the fair value is determined. As at the reporting date, the assets and liabilities of foreign operations are translated into Saudi Arabian Riyals at the rate of exchange as at the statement of financial position date and their statement of incomes are translated at the weighted average exchange rates for the year. Exchange differences arising on translation are recognised in other comprehensive income. When a foreign operation is disposed of such that control, significant influence or joint control is lost, the cumulative amount in the translation reserve related to that foreign operation is reclassified to the statement of income as part of the gain or loss on disposal. When the Group disposes of only part of its interest in a subsidiary that includes a foreign operation while retaining control, the relevant proportion of the cumulative amount is reattributed to non-controlling interests. Al Rajhi Bank in 2015 Zakat is calculated based on the Zakat rules and regulations in the Kingdom of Saudi Arabia and is considered as a liability on the shareholders to be deducted from dividends. Zakat is computed based on equity or net income using the basis defined under the Zakat regulations. In case of any differences between the Bank’s calculation and the Department of Zakat and Income Tax’s (‘DZIT’) assessment, a reserve is created as other reserve (Note 14) for the differential. The foreign currency gain or loss on monetary items is the difference between amortised cost in the functional currency at the beginning of the year adjusted for the effective interest rate and payments during the year and the amortised cost in foreign currency translated at exchange rate at the end of the year. 105 (c) Zakat Messages Notes to the Consolidated Financial Statements Business Model Management Discussion and Analysis Stewardship Identity Financial Reports Al Rajhi Bank in 2015 106 Supplementary Information (f) Offsetting financial instruments zz Fees received to asset management, wealth management, financial planning, custody services and other similar services that are provided over an extended period of time, are recognised over the period when the service is being provided. Asset management fees related to investment funds are recognised over the period when in which the service is being provided. The same principle applies to Wealth Management and Custody Services that are continuously recognised over a period of time. zz Dividend income is recognised when the right to receive income is established which is generally when the shareholders approve the dividend. Dividends are reflected as a component of net trading income, net income from FVSI financial instruments or other operating income based on the underlying classification of the equity instrument. zz Foreign currency exchange income/loss is recognised when earned/incurred. zz Net trading income results from trading activities and include all realised and unrealised gains and losses from changes in fair value and related gross investment income or expense, dividends for financial assets and financial liabilities held for trading and foreign exchange differences. zz Net income from FVSI financial instruments relates to financial assets and liabilities designated as FVSI and include all realised and unrealised fair value changes, investment inceom, dividends and foreign exchange differences. Financial assets and liabilities are offset and are reported net in the consolidated statement of financial position when there is a legally enforceable right to set off the recognised amounts and when the Bank intends to settle on a net basis, or to realise the asset and settle the liability simultaneously. Income and expenses are not offset in the consolidated statement of comprehensive income unless required or permitted by any accounting standard or interpretation, and as specifically disclosed in the accounting policies of the Bank. (g) Revenue recognition Revenue is recognised to the extent that it is probable that the economic benefits will flow to the Group and the revenue can be reliably measured. The following specific recognition criteria must also be met before revenue is recognised. zz Income from Mutajara, Murabaha, investments held at amortised cost, instalment sale, Istisna’a financing and visa services is recognised based on effective yield basis on the outstanding balances. The effective yield is the rate that exactly discounts the estimated future cash payments and receipts through the expected life of the financial asset or liability (or, where appropriate, a shorter period) to the carrying amount of the financial asset or liability. When calculating the effective yield, the Group estimates future cash flows considering all contractual terms of the financial instrument but excluding future credit losses. zz Fees and commissions are recognised when the service has been provided. (h) Financing and investment zz Financing commitment fees that are likely to be drawn down and other credit related fees are deferred and, together with the related direct cost, are recognised as an adjustment to the effective yield on the financing. When a financing commitment is not expected to result in the draw down of a financing, financing commitment fees are recognised on a straight-line basis over the commitment period. The Bank classifies its principal financing and investment as follows: zz Portfolio and other management advisory and service fees are recognised based on the applicable service contracts, on a time proportionate basis. The Bank offers non-interest based products including Mutajara, instalment sales, Murabaha and Istisnaa to its customers in compliance with Shari’a rules. (i) Held at amortised cost - such financing and certain investments which meets the definition of loans and receivable under IAS 39, are classified as held at amortised cost and comprise Mutajara, instalment sale, Istisnaa, Murabaha and visa operations accounts balances. Investments held at amortised cost are initially recognised at fair value and subsequently measured at amortised cost (using effective yield basis) less any amounts written off and allowance for impairment. Messages Notes to the Consolidated Financial Statements Business Model Management Discussion and Analysis Stewardship Identity Financial Reports Supplementary Information Following the initial recognition, subsequent transfers between the various classes of financings is not ordinarily permissible. The subsequent period end reporting values for various classes of financings are determined on the basis as set out in the following paragraphs. (ii) Held as FVSI - Investments in this category are classified as either investment held for trading or those designated as FVSI on initial recognition. Investments classified as trading are acquired principally for the purpose of selling or repurchasing in the short-term. These investments comprise mutual funds and equity investments. Such investments are measured at fair value and any changes in the fair values are charged to the consolidated statement of comprehensive income. Transaction costs, if any, are not added to the fair value measurement at initial recognition of FVSI investments and are expensed in the Consolidated Financial Statements. Investment income and dividend income on financial assets held as FVSI are reflected as either trading income or income from FVSI financial instruments under other operating income in the consolidated statement of income. Investments at FVSI are not reclassified subsequent to their initial recognition. Except that non-derivative FVSI instruments, other than those designated as FVSI upon initial recognition may be reclassified out of the FVSI (i.e. trading) category if they are no longer held for the purpose of being sold or repurchased in the near term and the following conditions are met: zz If the financial asset would have met the definition of financing and receivables. If the financial asset had not been required to be classified as held for trading at initial recognition then it may be reclassified if the entity has the intention and ability to hold the financial asset for the foreseeable future or until maturity. If the financial asset would not have met the definition of financing and receivables and then it may be reclassified out of the trading category only in ‘rare circumstances’. (iii) Available-for-sale – Available-for-sale investments are those non-derivative equity and sukuk securities which are neither classified as Held to maturity investments, loans and receivables nor designated as FVSI, that are intended to be held for an unspecified period of time which may be sold in response to needs for liquidity or changes in special commission rates, exchange rates or equity prices. Investments which are classified as “available-for-sale” are initially recognised at fair value including direct and incremental transaction costs and subsequently measured at fair value except for unquoted equity securities whose fair value cannot be reliably measured are carried at cost. Unrealised gains or losses arising from changes in fair value are recognised in other comprehensive income until the investment is derecognised or impaired whereupon any cumulative gain or loss previously recognised in other comprehensive income are reclassified to consolidated statement of income. A security held as available-for-sale may be reclassified to ‘Other investments held at amortised cost’ if it otherwise would have met the definition of ‘Other investments held at amortised cost’ and if the Bank has the intention and ability to hold that financial asset for the foreseeable future or until maturity. (i) Impairment of financial assets Held at amortised cost An assessment is made at the date of each consolidated statement of financial position to determine whether there is objective evidence of impairment as a result of one or more events that occurred after the initial recognition of the financial asset or group of financial asset and that a loss event(s) has an impact on the estimated future cash flows of the financial asset or group of financial assets that can be reliably estimated. If such evidence exists the difference between the assets carrying amount and the present value of estimated future cash flows is calculated and any impairment loss is recognised for changes in the asset’s carrying amount. The carrying amount of the financial assets held at amortised cost, is adjusted either directly or through the use of an allowance for impairment account and the amount of the adjustment is included in the consolidated statement of comprehensive income. Al Rajhi Bank in 2015 All financings are initially measured at fair value, plus incremental direct transaction costs and are subsequently measured at amortised cost using effective yield basis. zz 107 Financing are non-derivative financial assets originated or acquired by the Bank with fixed or determinable payments. Financing are recognised when cash is advanced to borrowers. They are derecognised when either borrower repays their obligations or the financings are sold or written off or substantially all the risks and rewards of ownership are transferred. Messages Notes to the Consolidated Financial Statements Business Model Management Discussion and Analysis Stewardship Identity Financial Reports Al Rajhi Bank in 2015 108 Supplementary Information A specific provision for credit losses due to impairment of a financing or any other financial asset held at amortised cost is established if there is objective evidence that the Bank will not be able to collect all amounts due. The amount of the specific provision is the difference between the carrying amount and the estimated recoverable amount. The estimated recoverable amount is the present value of expected cash flows, including amounts estimated to be recoverable from guarantees and collateral, discounted based on the original effective yield rate. Considerable judgment by management is required in the estimation of the amount and timing of future cash flows when determining the level of provision required. Such estimates are essentially based on assumptions about several factors involving varying degrees of judgment and uncertainty and actual results may differ resulting in future changes to such allowance for impairment. In addition to the specific allowance for impairment described above, the Bank also makes collective impairment allowance for impairment, which are evaluated on a group basis and are created for losses, where there is objective evidence that unidentified losses exist at the reporting date. The amount of the provision is estimated based on the historical default patterns of the investment and financing counterparties as well as their credit ratings, taking into account the current economic climate. In assessing collective impairment, the Bank also uses internal loss estimates and makes an adjustment if current economic and credit conditions are such that the actual losses are likely to be greater or lesser than is suggested by historical trends. Loss rates are regularly benchmarked against actual outcomes to ensure that they remain appropriate. The criteria that the Bank uses to determine that there is an objective evidence of impairment loss include: zz Delinquency in contractual payments of principal or profit. zz Cash flow difficulties experienced by the customer. zz Breach of repayment covenants or conditions. zz Initiation of bankruptcy proceedings against the customer. zz Deterioration of the customer’s competitive position. zz Deterioration in the value of collateral. When financing amount is uncollectible, it is written off against the related provision for impairment. Such financing is written off after all necessary procedures have been completed and the amount of the loss has been determined. If, in a subsequent period, the amount of the impairment loss decreases and the decrease can be related objectively to an event occurring after the impairment was recognised (such as an improvement in the customer’s credit rating), the previously recognised impairment loss is reversed by adjusting the provision account. The amount of the reversal is recognised in the statement of comprehensive income in impairment charge. Financial assets are written off only in circumstances where effectively all possible means of recovery have been exhausted. Available-for-sale equity and debt investments In the case of debt instruments classified as availablefor-sale, the Bank assesses individually whether there is objective evidence of impairment based on the same criteria as financial assets carried at amortised cost. However, the amount recorded for impairment is the cumulative loss measured as the difference between the amortised cost and the current fair value, less any impairment loss on that investment previously recognised in the statement of income. If, in a subsequent period, the fair value of a debt instrument increases and the increase can be objectively related to a credit event occurring after the impairment loss was recognised in the statement of income, the impairment loss is reversed through the statement of income. For equity investments held as available-for-sale a significant or prolonged decline in fair value below its cost represents objective evidence of impairment. The impairment loss cannot be reversed through the statement of income as long as the asset continues to be recognised i.e. any increase in fair value after impairment has been recorded can only be recognized in equity. On derecognition, any cumulative gain or loss previously recognised in equity is included in the consolidated statement of income for the year. Messages Notes to the Consolidated Financial Statements Business Model Management Discussion and Analysis Stewardship Identity Financial Reports Supplementary Information The Bank, in the ordinary course of business, acquires certain real estate against settlement of loans and advances. Such real estate are considered as assets held for sale and are initially stated at the lower of net realisable value of due loans and advances and the current fair value of the related properties, less any costs to sell (if material). No depreciation is charged on such real estate. Rental income from other real estate is recognised in the consolidated statement of income. Property and equipment is stated at cost less accumulated depreciation and amortisation and accumulated impairment loss. Land is not depreciated. The cost of other property and equipment is depreciated or amortised using the straight-line method over the estimated useful life of the assets, as follows: Subsequent to initial recognition, any subsequent write down to fair value, less costs to sell, are charged to the consolidated statement of income. Any subsequent revaluation gain in the fair value less costs to sell of these assets to the extent this does not exceed the cumulative write down previously recognised, in the statement of income. Gains or losses on disposal are recognised in the statement of income. (k) Derecognition of financial assets and liabilities zz zz A financial asset (or a part of a financial asset or a part of a group of similar financial assets) is derecognised when the contractual rights to the cash flows from the financial asset expire or the asset is transferred and the transfer qualifies for derecognition. A financial liability (or a part of a financial liability) can only be derecognised when it is extinguished, that is when the obligation specified in the contract is either discharged, cancelled or expired. Leasehold land improvements over the lesser of the period of the lease or the useful life Buildings 33 years Leasehold building improvements over the lease period or 3 years, whichever is shorter Equipment and furniture 3 to 10 years The assets’ residual values and useful lives are reviewed, and adjusted if appropriate, at each statement of financial position date. Gains and losses on disposals are determined by comparing proceeds with carrying amount. These are included in consolidated statement of comprehensive income. All assets are reviewed for impairment at each reporting date and whenever events or changes in circumstances indicate that the carrying amount may not be recoverable. Any carrying amount is written down immediately to its recoverable amount if the asset’s carrying amount is greater than its estimated recoverable amount. (l) Investment properties (n) Customers’ deposits Investment properties are held for long-term rental yield and are not occupied by the Group. They are carried at cost and depreciation is charged to the statement of consolidated income. Customer deposits are financial liabilities that are initially recognised at fair value less transaction cost, being the fair value of the consideration received and are subsequently measured at amortised cost. Al Rajhi Bank in 2015 (m) Property and equipment 109 (j) Other real estate Messages Notes to the Consolidated Financial Statements Business Model Management Discussion and Analysis Stewardship Identity Financial Reports Al Rajhi Bank in 2015 110 Supplementary Information (o) Guarantees 2. Where the Group is the lessor In the ordinary course of business the Bank gives guarantees which include letters of credit, letters of guarantee, acceptances and stand by letter of credits. Initially, the received margins are recognised as liabilities at fair value, being the value of the premium received and included in customers’ deposits in the Consolidated Financial Statements. Subsequent to the initial recognition, the Bank’s liability under each guarantee is measured at the higher of the amortised premium and the best estimate of expenditure required to settle any financial obligations arising as a result of guarantees. Any increase in the liability relating to the financial guarantee is taken to the consolidated statement of income in “impairment charge for credit losses, net”. The premium received is recognised in the consolidated statement of income in “Fees from banking services, net” on a straight-line basis over the life of the guarantee. When assets are transferred under a finance lease, including assets under Islamic lease arrangements (e.g. Ijara Muntahia Bittamleek or Ijara with ownership promise) (if applicable) the present value of the lease payments is recognised as a receivable and disclosed under “Financing”. The difference between the gross receivable and the present value of the receivable is recognised as unearned finance income. Lease income is recognised over the term of the lease using the net investment method, which reflects a constant periodic rate of return. (p) Provisions Provisions are recognised when the Bank has present legal. or constructive obligation as a result of past events, it is probable that an outflow of resources embodying economic benefits will be required to settle the obligation and a reliable estimate of the amount of the obligation can be made. (q) Accounting for leases 1. Where the Group is the lessee Leases that do not transfer to the Bank substantially all risks and benefits of ownership of the asset are classified as operating leases. Consequently all leases entered into by the Bank are all operating leases. Payments made under operating leases are charged to the (consolidated) statement of income on a straight-line basis over the period of the lease. When an operating lease is terminated before the lease period has expired, any payment required to be made to the lessor by way of penalty, net of anticipated rental income (if any), is recognised as an expense in the period in which termination takes place. The Group evaluates non-lease arrangements such as outsourcing and similar contracts to determine if they contain a lease which is then accounted for separately. (r) Cash and cash equivalents For the purposes of the consolidated statement of cash flows, ‘cash and cash equivalents’ include notes and coins on hand, balances with SAMA (excluding statutory deposits) and due from banks and other financial institutions with original maturity of three months or less from the date of acquisition which are subject to insignificant risk of changes in their fair value. (s) Short-term employee benefits Short-term employee benefits are measured on an undiscounted basis and are expensed as the related service is provided. (t) Special commission excluded from the consolidated statement of income In accordance with the Shari’a Authority’s resolutions, special commission income received by the Bank is excluded from the determination of income and is recorded as other liabilities in the consolidated statement of financial position and is paid as charities. (u) Provisions for employees’ end of service benefits The provision for employees’ end of service benefits is accrued using actuarial valuation according to the regulations of Saudi labour law and local regulatory requirements. Messages Notes to the Consolidated Financial Statements Business Model Management Discussion and Analysis Stewardship Identity Financial Reports Supplementary Information The Bank operates an equity-settled, share-based compensation plan “Employee share grant plan - ESGB” as approved by SAMA, under which the entity receives services from the eligible employees as consideration for equity instruments (options) of the Bank. Under the terms of the ESGP, eligible employees of the Bank are offered stock options at a predetermined strike price for a fixed period of time. At maturity of the plans, the underlying allotted shares are delivered if the employees exercise the options as per the terms and conditions of the plan. The Bank provides its customers with banking products based on interest avoidance concept and in accordance with Shari’a regulations. The following is a description of some of the financing products: The fair value of the employee services received in exchange for the grant of the options is recognised as an expense on the consolidated statement of comprehensive income over the vesting period, which is the period over which all specified vesting conditions are to be satisfied. At the end of each reporting period, the Bank revises its estimates of the number of options that are expected to vest based on the non-market vesting conditions. It recognises the impact of the revision to original estimates, if any, in the income statement, with a corresponding adjustment to equity. (w) Mudaraba funds The Bank carries out Mudaraba transactions on behalf of its customers and are treated by the Bank as being restricted investments. These are included as off balance sheet items. The Bank’s share of profits from managing such funds is included in the Bank’s consolidated statement of comprehensive income. (x) Investment management services The Bank provides investment management services to its customers, through its subsidiary which include management of certain mutual funds. Assets held in trust or in a fiduciary capacity are not treated as assets of the Bank and, accordingly, are not included in the Bank’s Consolidated Financial Statements. The Bank’s share of these funds is included under FVSI investments. Fees earned are disclosed consolidated statement of comprehensive income. Mutajara financing: It is financing agreement whereby the Bank purchases a commodity or an asset and sells it to the client based on a purchase promise from the client with a deferred price higher than the cash price, accordingly the client becomes debtor to the Bank with the sale amount and for the period agreed in the contract. Instalment sales financing: It is financing agreement whereby the Bank purchases a commodity or an asset and sells it to the client based on a purchase promise from the client with a deferred price higher than the cash price, accordingly the client becomes debtor to the Bank with the sale amount to be paid through instalments as agreed in the contract. Istisnaa financing: It is a financing agreement whereby the Bank contracts to manufacture a commodity with certain known and accurate specifications according to the client’s request. The client becomes a debtor to the Bank for the manufacturing price which includes cost plus profit. Murabaha financing: It is a financing agreement whereby the Bank purchases a commodity or asset and sells it to the client with a price representing the purchase price plus a profit known and agreed by the client which means that the client is aware of the cost and profit separately. Al Rajhi Bank in 2015 (y) Bank’s products definition 111 (v) Share-based payments Messages Notes to the Consolidated Financial Statements Business Model Management Discussion and Analysis Stewardship Identity Financial Reports Al Rajhi Bank in 2015 112 Supplementary Information 4. Cash and Balances with SAMA and Other Central Banks Cash and balances with SAMA and central banks as of 31 December comprise of the following: 2015 (SAR ’000) 2014 (SAR ’000) 8,865,284 8,963,159 Statutory deposits 17,432,292 15,481,434 Current accounts 756,140 9,140,784 27,053,716 33,585,377 Cash in hand Total In accordance with the Banking Control Law and Regulations issued by SAMA. the Bank is required to maintain a statutory deposit with SAMA and central banks at stipulated percentages of its customers’ demand deposits, customers’ time investment and other customers’ account calculated at the end of each Gregorian month. The above statutory deposits are not available to finance the Bank’s day-to-day operations and therefore are not considered part of cash and cash equivalents (note 23), when preparing consolidated statement of cash flows. 5. Due from Banks and Other Financial Institutions Due from banks and other financial institutions as of 31 December comprise the following: 2015 (SAR ’000) 2014 (SAR ’000) 1,463,566 1,979,331 Mutajara 25,447,490 14,536,877 Total 26,911,056 16,516,208 Current accounts The above due from banks and other financial institutions balances are neither past due nor impaired. Messages Notes to the Consolidated Financial Statements Business Model Management Discussion and Analysis Stewardship Identity Financial Reports Supplementary Information 113 6. Investments (a) Net investments comprise the following as of 31 December: 2014 (SAR ’000) 75,518 23,660 36,727,031 39,866,296 1,225,534 1,507,939 37,952,565 41,374,235 23,452 786,257 Mutual funds 1,121,103 124,331 Total investments held as FVSI 1,144,555 910,588 Investment in an associate (a) Investments held at amortised cost Murabaha with SAMA Sukuk Total investments held at amortised cost Investments held as FVSI Equity investments Available-for -sale investments 623,405 Equity investments Mutual funds Total available-for-sale investments Net investments – 80,821 241,140 704,226 241,140 39,876,864 42,549,623 The designated FVSI investments included above are so designated when the financial instruments are being evaluated on a fair value basis and are in accordance with the documented risk management strategy of the Bank. All investments held at amortised costs are neither past due nor impaired as of 31 December 2015. The Bank owns 22.5% (31 December 2014: 22.5%) of the shares of Al Rajhi Company for Co-operative Insurance, a Saudi Joint Stock Company. During the year 2015, the Bank has invested additional SAR 45 million as its share of the increase in capital of Al Rajhi Company for Co-operative Insurance. (b) The analysis of the composition of investments is as follows: 2015 Quoted (SAR ’000) Murabaha with SAMA – Unquoted (SAR ’000) Total (SAR ’000) 36,727,031 36,727,031 Sukuk 352,134 873,400 1,225,534 Equities 698,923 23,452 722,375 1,201,924 1,201,924 38,825,807 39,876,864 Mutual funds Total – 1,051,057 Al Rajhi Bank in 2015 2015 (SAR ’000) Messages Notes to the Consolidated Financial Statements Business Model Management Discussion and Analysis Stewardship Identity Financial Reports Al Rajhi Bank in 2015 114 Supplementary Information 2014 Quoted (SAR ’000) Murabaha with SAMA – Unquoted (SAR ’000) Total (SAR ’000) 39,866,296 39,866,296 Sukuk 433,106 1,074,833 1,507,939 Equities 786,424 23,493 809,917 365,471 365,471 41,330,093 42,549,623 Gross unrecognised losses gains (SAR ’000) Fair value (127,317) (3,271) 36,599,714 1,222,263 Mutual funds – Total 1,219,530 (c) The analysis of unrecognised gains and losses and fair values of investments are as follows: 2015 Carrying values (SAR ’000) Murabaha with SAMA Sukuk Equities Mutual funds Total Gross unrecognised gains (SAR ’000) (SAR ’000) 36,727,031 1,225,534 – – 722,375 – – 722,375 1,201,924 – – 1,201,924 39,876,864 – (130,588) 39,746,276 Gross unrecognised losses gains (SAR ’000) Fair value (SAR ’000) Gross unrecognised gains (SAR ’000) 39,866,296 – (166,903) 39,699,393 1,503,416 2014 Carrying value Murabaha with SAMA Sukuk (SAR ’000) 1,507,939 – (4,523) Equities 809,917 – – 809,917 Mutual funds 365,471 – – 365,471 42,549,623 – (171,426) 42,378,197 Total Messages Notes to the Consolidated Financial Statements Business Model Management Discussion and Analysis Stewardship Identity Financial Reports Supplementary Information Investment grade 2015 (SAR ’000) 2014 (SAR ’000) 36,727,031 39,866,296 1,359,654 1,709,302 – Non-investment grade Unrated Total – 1,790,179 974,025 39,876,864 42,549,623 Investment Grade includes those investments having credit exposure equivalent to Standard and Poor’s rating of AAA to BBB. The unrated category mainly comprises of private equities, quoted equities and mutual funds. (e) The following is an analysis of foreign investments according to investment categories as at 31 December: 2015 (SAR ’000) 2014 (SAR ’000) 1,225,534 1,507,939 Investments held at amortised cost Sukuk Investments held as FVSI Equity investments Mutual funds Total 21,264 21,305 108,693 124,331 1,355,491 1,653,575 2015 (SAR ’000) 2014 (SAR ’000) 36,727,031 39,866,296 646,857 786,257 75,518 23,660 2,427,458 1,873,410 39,876,864 42,549,623 (f ) The following is an analysis of investments according to counterparties as at 31 December: Government and quasi government Companies Banks and other financial institutions Others Net investments Al Rajhi Bank in 2015 Sovereign debt 115 (d) Credit quality of investments Messages Notes to the Consolidated Financial Statements Business Model Management Discussion and Analysis Stewardship Identity Financial Reports 116 Supplementary Information 7. Financing, Net Al Rajhi Bank in 2015 7.1 Financing (a) Net financing as of 31 December comprises the following: 2015 Performing Non-performing – Gross – Gross (SAR ’000) (SAR ’000) Corporate Mutajara 38,457,006 161,961,316 Instalment sale 1,905,489 1,300,735 Provision Net (SAR ’000) (SAR ’000) (3,517,892) 36,844,603 (2,214,256) 161,047,795 Murabaha 12,011,879 6,105 (39,467) 11,978,517 Visa cards 294,155 54,582 (1,784) 346,953 212,724,356 3,266,911 Total (5,773,399) 210,217,868 2014 Performing Non-performing – Gross – Gross (SAR ’000) (SAR ’000) Corporate Mutajara Provision Net (SAR ’000) (SAR ’000) 39,720,497 153,883,993 730,909 1,318,054 (2,202,504) (2,092,957) 38,248,902 153,109,090 Murabaha 14,433,268 582,402 (894,386) 14,121,284 Visa cards 440,799 24,364 (4,479) 460,684 208,478,557 2,655,729 (5,194,326) 205,939,960 Total (SAR ’000) Instalment sale Total (b) The net financing by location, inside and outside the Kingdom, as of 31 December is as follows: 2015 Corporate Mutajara (SAR ’000) Instalment Sale (SAR ’000) Murabaha (SAR ’000) Visa Cards (SAR ’000) 39,945,323 159,556,153 8,352,333 347,076 208,200,885 417,172 3,705,898 3,665,651 1,661 7,790,382 Total 40,362,495 163,262,051 12,017,984 348,737 215,991,267 Provision (3,517,892) (2,214,256) (39,467) (1,784) (5,773,399) Net 36,844,603 161,047,795 11,978,517 346,953 210,217,868 Description Inside the Kingdom Outside the Kingdom Messages Notes to the Consolidated Financial Statements Business Model Management Discussion and Analysis Stewardship Identity Financial Reports Supplementary Information 117 2014 Instalment Sale (SAR ’000) Murabaha (SAR ’000) Visa cards (SAR ’000) 40,034,236 Total (SAR ’000) 151,435,704 11,361,117 462,923 203,293,980 417,170 3,766,343 3,654,553 2,240 7,840,306 Total 40,451,406 155,202,047 15,015,670 465,163 211,134,286 Provision (2,202,504) (2,092,957) (894,386) (4,479) (5,194,326) Net 38,248,902 153,109,090 14,121,284 460,684 205,939,960 Description Inside the Kingdom Outside the Kingdom (c) The net financing concentration risks and the related provision, by major economic sectors at 31 December are as follows: 2015 Performing Non-Performing (SAR ’000) (SAR ’000) Provision (SAR ’000) Net financing (SAR ’000) Description Commercial 21,380,148 618,379 (471,772) 21,526,755 Industrial 10,564,357 58,151 (58,151) 10,564,357 (279,920) 9,701,319 9,131,983 849,256 Personal 161,444,714 1,550,878 Services 7,272,909 173,921 (110,901) 7,335,929 637,071 – (35) 637,036 Other 2,293,174 16,326 (11,478) 2,298,022 Total 212,724,356 3,266,911 Building and construction Agriculture and fishing (740,719) 162,254,873 (1,672,976) 214,318,291 Additional portfolio provision (4,100,423) (4,100,423) Balance (5,773,399) 210,217,868 Al Rajhi Bank in 2015 Corporate Mutajara (SAR ’000) Messages Notes to the Consolidated Financial Statements Business Model Management Discussion and Analysis Stewardship Identity Financial Reports Al Rajhi Bank in 2015 118 Supplementary Information 2014 Performing (SAR ’000) Non-Performing (SAR ’000) Provision (SAR ’000) Net financing (SAR ’000) Commercial 24,980,386 393,435 (374,933) 24,998,888 Industrial 10,581,071 5,327 (211) 10,586,187 Description Building and construction 13,000,833 42,347 (5,576) 13,037,604 Personal 150,910,280 2,177,614 (1,390,405) 151,697,489 Services 5,792,065 36,360 (6,659) 5,821,766 688,026 – – 688,026 Other 2,525,896 646 (213) 2,526,329 Total 208,478,557 2,655,729 Agriculture and fishing (1,777,997) 209,356,289 Additional portfolio provision (3,416,329) (3,416,329) Balance (5,194,326) 205,939,960 (d) The tables below depicts the categories of financing as shown in the statement of financial position as per main business segments at 31 December: 2015 Retail (SAR ’000) Corporate (SAR ’000) Total (SAR ’000) – 40,362,495 40,362,495 154,330,726 8,931,325 163,262,051 Murabaha 637,035 11,380,949 12,017,984 Visa 348,737 – 348,737 155,316,498 60,674,769 215,991,267 (2,194,641) (3,578,758) (5,773,399) 153,121,857 57,096,011 210,217,868 Corporate Mutajara Instalment sale Total Less: Allowance for impairment Financing, net Messages Notes to the Consolidated Financial Statements Business Model Management Discussion and Analysis Stewardship Identity Financial Reports Supplementary Information 119 2014 Instalment sale Murabaha Visa Total Less: Allowance for impairment Financing, net Corporate (SAR ’000) Total (SAR ’000) – 40,451,406 40,451,406 145,015,399 10,186,648 155,202,047 1,526,085 13,489,585 15,015,670 465,163 – 465,163 147,006,647 64,127,639 211,134,286 (2,892,411) (2,301,915) (5,194,326) 144,114,236 61,825,724 205,939,960 (e) The table below summarises financing balances at 31 December that are neither past due nor impaired, past due but not impaired and impaired, as per the main business segments of the Bank: 2015 Retail Corporate Total Neither past due nor impaired (SAR ’000) Past due but not impaired (SAR ’000) Impaired Total (SAR ’000) (SAR ’000) 153,669,352 291,829 1,355,317 155,316,498 58,467,584 295,591 1,911,594 60,674,769 212,136,936 587,420 3,266,911 215,991,267 Allowance for impairment (SAR ’000) Net (SAR ’000) (2,194,641) 153,121,857 (3,578,758) 57,096,011 (5,773,399) 210,217,868 2014 Retail Corporate Total Neither past due nor impaired (SAR ’000) Past due but not impaired (SAR ’000) Impaired Total (SAR ’000) Allowance for impairment (SAR ’000) (SAR ’000) 144,776,254 350,530 62,517,655 834,118 207,293,909 1,184,648 (SAR ’000) 1,879,863 147,006,647 (2,892,411) 144,114,236 775,866 64,127,639 (2,301,915) 61,825,724 2,655,729 211,134,286 (5,194,326) 205,939,960 Financing past due for less than 90 days is not treated as impaired, unless other available information proves otherwise. Neither past due nor impaired and past due but not impaired comprise the total performing financing. Net Al Rajhi Bank in 2015 Corporate Mutajara Retail (SAR ’000) Messages Notes to the Consolidated Financial Statements Business Model Management Discussion and Analysis Stewardship Identity Financial Reports 120 Supplementary Information (f ) The tables below depict the quality of financing past due (up to 90 days) but not impaired at 31 December: Al Rajhi Bank in 2015 2015 Performing loans – Standard Performing loans – Special mention Total Retail (SAR ’000) Corporate (SAR ’000) Total (SAR ’000) 238,212 189,292 427,504 53,617 106,299 159,916 291,829 295,591 587,420 2014 Performing loans – Standard Performing loans – Special mention Total Retail (SAR ’000) Corporate (SAR ’000) Total (SAR ’000) 305,550 502,100 807,650 44,980 332,018 376,998 350,530 834,118 1,184,648 Financing under the standard category are performing, have sound fundamental characteristics and include those that exhibit neither actual nor potential weaknesses. The special mention category includes financing that is also performing current and up to date in terms of principal and profit payments. However, they require close management attention as they may have potential weaknesses both financial and nonfinancial that may, at some future date, result in the deterioration of the repayment prospects of either the principal or the profit payments. The special mention financing would not expose the Bank to sufficient risk to warrant a worse classification. (g) The tables below set out the aging of financing past due but not impaired as of 31 December: 2015 Corporate Mutajara (SAR ’000) Instalment sale (SAR ’000) Visa Total (SAR ’000) (SAR ’000) Up to 30 days 139,079 98,873 60,209 298,161 31– 60 days 137,051 58,658 20,472 216,181 61– 90 days 19,461 31,636 21,981 73,078 295,591 189,167 102,662 587,420 Age Total Fair value of collateral 4,031,637 – – 4,031,637 Messages Notes to the Consolidated Financial Statements Business Model Management Discussion and Analysis Stewardship Identity Financial Reports Supplementary Information 121 2014 Instalment sale (SAR ’000) Visa Total (SAR ’000) (SAR ’000) Age Up to 30 days 710,076 215,374 11,052 936,502 31– 60 days 67,184 73,346 5,778 146,308 61– 90 days 56,858 39,709 5,271 101,838 Total 834,118 328,429 22,101 1,184,648 Fair value of collateral 793,089 – – 793,089 The Bank in the ordinary course of financing activities holds collateral as security to mitigate credit risk in financing. This collateral mostly include customer deposits and other cash deposits, financial guarantees, local and international equities, real estate and other property and equipment. The collateral is held mainly against commercial and consumer financing and managed against relevant exposures related to financing. The fair value of collateral is based on valuation performed by the independent experts, quoted prices (wherever available) and the valuation techniques. Experts have used various approaches in determining the fair value of real estate collateral including market comparable approach based on recent actual sales or discounted cash flow approach taking into account risk adjusted discount rates, rental yields and terminal values. (h) The tables below sets out gross balances of individually impaired financing, together with the fair value of related collateral held by the Bank as at 31 December: 2015 Retail (SAR ’000) Corporate (SAR ’000) Total (SAR ’000) Individually impaired financing – 1,911,594 1,911,594 Fair value of collateral – 1,891,561 1,891,561 2014 Retail (SAR ’000) Corporate (SAR ’000) Total (SAR ’000) Individually impaired financing – 775,866 775,866 Fair value of collateral – 1,122,045 1,122,045 The retail financing balances that are neither past due nor impaired are classified as standard category. Those balances are performing and have strong fundamental characteristics of credit history, cash flows and timely repayment, and regular monitoring is being carried out. Those balances amounted to SAR 153,669,352 thousand as at 31 December 2015 (31 December 2014: SAR 144,776,254 thousand). Al Rajhi Bank in 2015 Corporate Mutajara (SAR ’000) Messages Notes to the Consolidated Financial Statements Business Model Management Discussion and Analysis Stewardship Identity Financial Reports 122 Supplementary Information (i) The tables below depict the quality of neither past due nor impaired financing as at 31 December: Al Rajhi Bank in 2015 2015 Low risk (1-3) Acceptable risk (4-6) Watch list risk (7) Funded exposure (SAR ’000) Non-Funded exposure (SAR ’000) Total exposure (SAR ’000) 5,700,307 74,721 5,775,028 45,227,824 6,763,605 51,991,429 7,539,453 875,188 8,414,641 58,467,584 7,713,514 Retail 153,669,352 Total 212,136,936 – 7,713,514 66,181,098 153,669,352 219,850,450 2014 Low risk (1-3) Acceptable risk (4-6) Watch list risk(7) Funded exposure (SAR ’000) Non-funded exposure (SAR ’000) Total exposure (SAR ’000) 5,941,145 197,086 6,138,231 52,589,143 10,682,192 63,271,335 3,987,367 732,148 4,719,515 62,517,655 11,611,426 Retail 144,776,254 Total 207,293,909 – 11,611,426 74,129,081 144,776,254 218,905,335 (j) The tables below depict the quality of performing financing as at 31 December: 2015 Low risk (1-3) Acceptable risk (4-6) Watch list risk(7) Funded exposure (SAR ’000) Non-Funded exposure (SAR ’000) Total exposure (SAR ’000) 5,720,854 74,964 5,795,818 45,464,644 6,799,023 52,263,667 7,577,677 879,625 8,457,302 58,763,175 7,753,612 Retail 153,961,181 Total 212,724,356 – 7,753,612 66,516,787 153,961,181 220,477,968 Messages Notes to the Consolidated Financial Statements Business Model Management Discussion and Analysis Stewardship Identity Financial Reports Supplementary Information 123 2014 Acceptable risk (4-6) Watch list risk(7) Non-funded exposure (SAR ’000) Total exposure (SAR ’000) 5,955,303 199,715 6,155,018 53,402,951 10,833,276 64,236,227 3,993,519 733,356 4,726,875 63,351,773 11,766,347 75,118,120 Retail 145,126,784 Total 208,478,557 – 11,766,347 145,126,784 220,244,904 (k) The tables below depict the quality of Watch List and Non-Performing financing corporate loans and impaired retail financing as at 31 December: 2015 (SAR ’000) 2014 (SAR ’000) 8,457,302 4,726,875 Risk Rating 8 1,212,823 492,436 Risk Rating 9 508,464 35,979 Risk Rating 10 190,307 247,451 10,368,896 5,502,741 Retail 1,355,317 1,879,863 Total 11,724,213 7,382,604 Corporate Watch List Non-performing: (l) The table below stratify credit exposures from corporate loans by ranges of loan-to-value (LTV) ratio, LTV is calculated as the ratio of the gross amount of the loan – or the amount committed for loan commitments – to the value of the collateral. The gross amounts exclude any impairment allowance. 2015 (SAR ’000) 2014 (SAR ’000) Less than 50% 3,562,767 3,618,085 51-70% 2,117,022 2,220,949 71-90% 270,361 694,321 91-100% 463,702 124,858 More than 100% 6,370,276 7,837,817 Total Exposure 12,784,128 14,496,030 Al Rajhi Bank in 2015 Low risk (1-3) Funded exposure (SAR ’000) Messages Notes to the Consolidated Financial Statements Business Model Management Discussion and Analysis Stewardship Identity Financial Reports 124 Risk Rating 1 Al Rajhi Bank in 2015 Supplementary Information Risk Rating 2 Exceptional – Obligors of unquestioned credit standing at the pinnacle of credit quality. Excellent – Obligors of the highest quality, presently and prospectively. Virtually no risk in lending to this class. Cash flows reflect exceptionally large and stable margins of protection. Projected cash flows including anticipated credit extensions indicate strong liquidity levels and debt service coverage. Balance Sheet parameters are strong, with excellent asset quality in terms of value and liquidity. Risk Rating 3 Superior – Typically obligors at the lower end of the high quality range with excellent prospects. Very good asset quality and liquidity. Consistently strong debt capacity and coverage. There could however be some elements, which with a low likelihood might impair performance in the future. Risk Rating 4 Good – Typically obligors in the high end of the medium range who are definitely sound with minor risk characteristics. Elements of strength are present in such areas as liquidity, stability of margins. cash flows, diversity of assets, and lack of dependence on one type of business. Risk Rating 5 Satisfactory – These are obligors with smaller margins of debt service coverage and with some elements of reduced strength, satisfactory asset quality. liquidity and good debt capacity and coverage. A loss year or declining earnings trend may occur, but the borrowers have sufficient strength and financial flexibility to offset these issues. Risk Rating 6 Adequate – Obligors with declining earnings, strained cash flow, increasing leverage and/or weakening market fundamentals that indicate above average risk. Such borrowers have limited additional debt capacity, modest coverage, average or below average asset quality and market share. Present borrower performance is satisfactory, but could be adversely affected by developing collateral quality/adequacy etc. Risk Rating 7 Very high risk – Generally undesirable business constituting an undue and unwarranted credit risk but not to the point of justifying a substandard classification. No loss of principal or interest has taken place. Potential weakness might include a weakening financial condition, an unrealistic repayment programme, inadequate sources of funds, or a lack of adequate collateral, credit information or documentation. The entity is undistinguished and mediocre. No new or incremental credits will generally be considered for this category. Risk Rating 8 Substandard – Obligors in default and 90 Days Past Due on repayment of their obligations, unacceptable business credit. Normal repayment is in jeopardy and there exists well defined weakness in support of the same. The asset is inadequately protected by the current net worth and paying capacity of the obligor or pledged collateral. SAMA and internal guidelines of Al Rajhi Bank require 25% Specific Provisioning for all exposures in this category. Messages Notes to the Consolidated Financial Statements Business Model Management Discussion and Analysis Stewardship Identity Financial Reports Supplementary Information Risk Rating 10 Loss – Obligors in default and 360 Days Past Due (DPD) on their obligations. Total loss is expected. An uncollectible assets which does not warrant classification as an active asset. A 100% Specific Provisioning must be triggered followed by the write-off process should be effected as per Al Rajhi Bank’s write-off policy. 7.2 Impairment charge for financing The movement in the allowance for impairment of financing for the years ended 31 December is as follows: 2015 Retail (SAR ’000) Corporate (SAR ’000) Total (SAR ’000) Balance as at the beginning of the year 2,892,411 2,301,915 5,194,326 Provided during the year, net 1,027,363 1,378,524 2,405,887 (1,725,133) (101,681) 1,826,814 2,194,641 3,578,758 5,773,399 Bad debts written off Balance at the end of the year 2014 Retail (SAR ’000) Corporate (SAR ’000) Total (SAR ’000) Balance as at the beginning of the year 2,575,018 1,743,833 4,318,851 Provided during the year, net 1,727,396 940,227 2,667,623 (1,410,003) (382,145) (1,792,148) 2,892,411 2,301,915 5,194,326 Bad debts written off Balance at the end of the year 7.3 Provision movement The reconciliation of the impairment charge on financing for the year recorded in the consolidated statement of income is as follows: Provided during the year Recovery of written off loans, net Allowance for impairment, net 2015 (SAR ’000) 2014 (SAR ’000) 2,405,887 2,667,623 (447,862) (355,444) 1,958,025 2,312,179 Al Rajhi Bank in 2015 Doubtful – Obligors in default and 180 Days Past Due (DPD) on their contracted obligations, however in the opinion of the management recovery/salvage value is a possibility, and hence write-off should be deferred. Full repayment questionable. Serious problems exist to the point where a partial loss of principle is likely. Weaknesses are so pronounced that on the basis of current information, conditions and values. collection in full is highly improbable. SAMA and internal guidelines of Al Rajhi Bank require 50% Specific Provisioning for all exposures in this category. 125 Risk Rating 9 Messages Notes to the Consolidated Financial Statements Business Model Management Discussion and Analysis Stewardship Identity Financial Reports Al Rajhi Bank in 2015 126 Supplementary Information 7.4 Financing include finance lease receivables, which are as follows: 2015 (SAR ’000) 2014 (SAR ’000) 28,593,184 24,701,447 1,433,731 16,319 1 to 5 years 18,822,702 14,914,964 Over 5 years 8,336,751 9,770,164 28,593,184 24,701,447 Unearned future finance income on finance lease (3,485,154) (2,783,479) Net receivables from finance lease 25,108,030 21,917,968 Equipment and furniture (SAR ’000) Total 2015 (SAR ’000) Total 2014 (SAR ’000) Gross receivables from finance lease Less than 1 year 8. Investment Property and Property and Equipment, Net Property and equipment, net comprises the following as of 31 December: Leasehold Land (SAR ’000) Buildings Land & buildings Improvements (SAR ’000) (SAR ’000) Cost At 1 January 1,845,736 2,275,324 867,466 3,247,721 8,236,247 7,352,731 Additions 111,762 510,540 62,963 456,730 1,141,995 912,215 Disposals (2,887) (2,394) (5,281) (28,699) 1,954,611 2,783,470 930,429 3,704,451 9,372,961 8,236,247 At 31 December – – Accumulated depreciation and amortisation At 1 January – 245,096 844,585 2,332,625 3,422,306 3,032,283 Charge for the year – 52,117 27,153 294,829 374,099 412,716 Disposals – (2,375) (2,375) (22,693) At 31 December – 294,838 871,738 2,627,454 3,794,030 3,422,306 5,578,931 – – Net book value At 31 December 2015 1,954,611 2,488,632 58,691 1,076,997 At 31 December 2014 1,845,736 2,030,228 22,881 915,096 4,813,941 Buildings include work-in-progress amounting to SAR 907 million as at 31 December 2015 (2014: SAR 717 million). Equipment and furniture includes information technology-related assets having net book value SAR 409 million (2014: SAR 578 million). The net book value of the investment property approximates the fair value. Messages Notes to the Consolidated Financial Statements Business Model Management Discussion and Analysis Stewardship Identity Financial Reports Supplementary Information 127 9. Other Assets, Net Other assets, net comprise the following as of 31 December: 2014 (SAR ’000) 518,296 783,828 270,383 316,382 1,374,808 1,068,516 Prepaid expenses 441,725 574,152 Accrued income 310,336 279,287 1,014,015 490,354 Customer debit current account 243,356 190,653 Others, net 458,294 603,274 4,631,213 4,306,446 2015 (SAR ’000) 2014 (SAR ’000) 615,352 1,108,552 Banks’ time investments 3,942,872 1,026,685 Total 4,558,224 2,135,237 Advance payments Receivables Investment in cars, real estate and other non-financial assets Total 10. Due to Banks and Other Financial Institutions Due to banks and other financial institutions, comprise the following as of 31 December: Current accounts 11. Customers’ Deposits Customers’ deposits by type comprise the following as of 31 December: Demand deposits Customers’ time investments Other customer accounts Total 2015 (SAR ’000) 2014 (SAR ’000) 240,988,120 228,791,014 10,389,516 22,513,661 4,850,133 4,772,372 256,227,769 256,077,047 Al Rajhi Bank in 2015 Cheques under collection 2015 (SAR ’000) Messages Notes to the Consolidated Financial Statements Business Model Management Discussion and Analysis Stewardship Identity Financial Reports Al Rajhi Bank in 2015 128 Supplementary Information The balance of the other customers’ accounts includes margins on letters of credit and guarantees, checks under clearance and transfers. Customers’ deposits by currency comprise the following as of 31 December: Saudi Riyals Foreign currencies Total 2015 (SAR ’000) 2014 (SAR ’000) 245,844,537 242,095,963 10,383,232 13,981,084 256,227,769 256,077,047 2015 (SAR ’000) 2014 (SAR ’000) 12. Other Liabilities Other liabilities comprise the following as of 31 December: 5,232,223 5,317,260 Provision for employees’ end of service benefits 615,265 653,439 Accrued expenses 684,445 573,598 23,875 34,475 Other 1,638,793 1,024,305 Total 8,194,601 7,603,077 Accounts payable Charities (See Note 30) 13. Share Capital The authorised, issued and fully paid share capital of the Bank consists of 1,625 million shares of SAR 10 each (2014: 1,625 million shares of SAR 10 each). The Extraordinary General Assembly Meeting held on Jumada’ II 14. 1435H (corresponding to 14 April, 2014), approved the increase in the share capital from SAR 15,000 million to SAR 16,250 million through transfer of SAR 1,250 million from retained earnings by issuing one bonus share for every twelve shares. 14. Statutory, General and Other Reserves The Banking Control Law in Saudi Arabia and the Bylaws of the Bank require a transfer to statutory reserve at a minimum of 25% of net income for the year. The Bank may discontinue such transfers when the reserve equals the paid up share capital. This reserve is presently not available for distribution. An amount of SAR 1,250 million was transferred to statutory reserve during 2014 and no further transfer is required as the cumulative amount i.e., SAR 16,250 million is equal to the share capital. In addition, the Bank makes an appropriate general reserve for general banking risks and others, if any. Messages Notes to the Consolidated Financial Statements Business Model Management Discussion and Analysis Stewardship Identity Financial Reports Supplementary Information The movements in available-for-sale investments and foreign currency reserves are summarised as follows: Balance at the beginning of the year Net changes in fair value Net amount transferred to consolidated statement of income Available-for-sale investments (SAR ’000) Foreign currency translation (SAR ’000) 5,380 22,727 (206,914) 155,010 – 28,107 (206,914) 155,010 (159,878) (159,878) (46,524) (137,151) (183,675) Available-for-sale investments (SAR ’000) Foreign currency translation (SAR ’000) 2014 Total (SAR ’000) Balance at the beginning of the year 1,834 91,288 93,122 Net changes in fair value 3,679 – 3,679 (133) – (133) Exchange difference on translation of foreign operations Balance at the end of the year Net amount transferred to consolidated statement of income Exchange difference on translation of foreign operations Balance at the end of the year – – 2015 Total (SAR ’000) – 5,380 (68,561) (68,561) 22,727 28,107 The Bank under an employee share plan grants its shares to certain eligible employees. The exercise price of the stock option is the market value of these shares at the date of granting the programme to these employees. The condition for granting these options is the completion of two years of employment at the Bank. Exercising these stock options by the employees is subject to fulfilment of some requirements for profitability and growth in the Bank. The Bank has no legal or expected commitment to repurchase or settle these options in cash. Al Rajhi Bank in 2015 In addition, other reserves includes available-for-sale investments reserve, foreign currency translation reserve and employee share plan. 129 In accordance with the Bank’s accounting policy, the Bank records the amount of Zakat it calculates in other reserves until such time when the final amount of Zakat payable can be determined, at which time, the amount of Zakat payable is transferred from other reserves to other liabilities. During the year, the Bank transferred SAR 143,376 thousand (2014: SAR 258,438 thousand) to other liabilities as Zakat payable. Messages Notes to the Consolidated Financial Statements Business Model Management Discussion and Analysis Stewardship Identity Financial Reports 130 Supplementary Information 15. Commitments and Contingencies Al Rajhi Bank in 2015 (a) Legal proceedings As at 31 December 2015, there were certain legal proceedings outstanding against the Bank in the normal course of business including those relating to the extension of credit facilities. Such proceedings are being reviewed by the concerned parties. Provisions have been made for some of these legal cases based on the assessment of the Bank’s legal advisors. (b) Capital commitments, related to commitments to grant credit As at 31 December 2015, the Bank had capital commitments of SAR 227 million (2014: SAR 189 million) relating to contracts for computer software update and development and SAR 532 million (2014: SAR 1.288 million) relating to development and improvement of new and existing branches. (c) Credit related commitments and contingencies The primary purpose of these instruments is to ensure that funds are available to customers as required. Credit related commitments and contingencies mainly comprise letters of guarantee, standby letters of credit, acceptances and unused commitments to extend credit, Guarantees and standby letters of credit, which represent irrevocable assurances that the Bank will make payments in the event that a customer cannot meet his obligations to third parties, carry the same credit risk as financing. Letters of credit, which are written undertakings by the Bank on behalf of a customer authorising a third party to draw drafts on the Bank up to a stipulated amount under specific terms and conditions are collateralised by the underlying shipments of goods to which they relate, and therefore, carry less risk. Acceptances comprise undertakings by the Bank to pay bills of exchange drawn on customers. The Bank expects most acceptances to be presented before being reimbursed by the customers. Cash requirements under guarantees and letters of credit are considerably less than the amount of the commitment because the Bank does not expect the third party to draw funds under the agreement. Commitments to extend credit represent unused portions of authorisation to extended credit, principally in the form of financing, guarantees and letters of credit. With respect to credit risk relating to commitments to extend unused credit, the Bank is potentially exposed to a loss in an amount which is equal to the total unused commitments. The likely amount of loss, which cannot be reasonably estimated, is expected to be considerably less than the total unused commitments, since most commitments to extend credit are contingent upon customers maintaining specific credit standards. The total outstanding commitments to extend credit do not necessarily represent future cash requirements, as many of these commitments could expire without being funded. 1. The contractual maturities of the Bank’s commitments and contingent liabilities are as follows as at 31 December: 2015 Less than 3 months (SAR ’000) From 3 to 12 months (SAR ’000) From 1 to 5 years (SAR ’000) Over 5 years (SAR ’000) Total (SAR ’000) Letters of credit 526,920 651,273 190,334 23,472 1,391,999 Acceptances 308,551 138,057 4,016 3,189 453,813 Letters of guarantee 42,392 415,177 3,392,102 2,058,129 5,907,800 Irrevocable commitments to extend credit 11,098 1,391,761 849,498 296,082 2,548,439 888,961 2,596,268 4,435,950 2,380,872 10,302,051 Total Messages Notes to the Consolidated Financial Statements Business Model Management Discussion and Analysis Stewardship Identity Financial Reports Supplementary Information 131 2014 From 3 to 12 months (SAR ’000) From 1 to 5 years (SAR ’000) Over 5 years (SAR ’000) (SAR ’000) Letters of credit 709,706 808,273 149,901 2,175,766 3,843,646 Acceptances 348,784 149,520 34,845 3,189 536,338 Letters of guarantee Irrevocable commitments to extend credit Total Total 69,130 1,366,896 4,090,204 1,860,133 7,386,363 543,613 3,737,211 1,189,306 1,614,798 7,084,928 1,671,233 6,061,900 5,464,256 5,653,886 18,851,275 2. The analysis of commitments and contingencies by counterparty is as follows as at 31 December: 2015 (SAR ’000) 2014 (SAR ’000) Corporate 9,157,923 12,615,991 Banks and other financial institutions 1,144,128 6,235,284 10,302,051 18,851,275 Total (d) Operating lease commitments The future minimum lease payments under non-cancellable operating leases, where the Bank is the lessee, are as follows as at 31 December: 2015 (SAR ’000) Less than one year One year to five years Over five years Total 2014 (SAR ’000) 23,405 20,659 172,250 156,309 44,629 43,046 240,284 220,014 Al Rajhi Bank in 2015 Less than 3 months (SAR ’000) Messages Notes to the Consolidated Financial Statements Business Model Management Discussion and Analysis Stewardship Identity Financial Reports Al Rajhi Bank in 2015 132 Supplementary Information 16. Net Financing and Investment Income Net financing and investment income for the years ended 31 December comprises the following: 2015 (SAR ’000) 2014 (SAR ’000) Corporate Mutajara 1,320,889 1,298,142 Instalment sale 7,910,838 7,911,152 492,042 520,643 Murabaha with SAMA 269,472 273,430 Mutajara with banks 208,509 148,946 Income from Sukuk 56,630 60,205 10,258,380 10,212,518 (244,011) (333,926) (55,427) (61,272) 9,958,942 9,817,320 2015 (SAR ’000) 2014 (SAR ’000) Fees from advanced payments on contracts 808,924 1,362,033 Fees from payment service systems 792,346 463,535 Fees from share trading services 469,334 531,817 Fees from remittance business 460,710 387,716 Fees from credit cards 462,435 305,514 Mudaraba fee income 136,878 93,555 Fees from SADAD 142,169 126,393 Other 431,168 377,458 3,703,964 3,648,021 Fees for payment service systems (890,366) (795,048) Fees for share trading services (109,507) (114,508) Total fee expense (999,873) (909,556) 2,704,091 2,738,465 Financing Murabaha Investments and other Gross financing and investment income Return on customers’ time investments Return on due to banks and financial institutions’ time investments Net financing and investments income 17. Fee from Banking Services, Net Fees from banking services, net for the years ended 31 December comprise the following: Fee income Total fee income Fee expenses Fee from banking services, net Messages Notes to the Consolidated Financial Statements Business Model Management Discussion and Analysis Stewardship Identity Financial Reports Supplementary Information 133 18. Other Operating Income Other operating income for the years ended 31 December comprises the following: 2014 (SAR ’000) 51,026 34,837 Gain on sale of property and equipment 5,861 25,615 Share of profit from investment in an associate 6,858 1,738 (Loss)/Gain from equity investments and funds (100,939) (2,496) 27,420 23,825 Other income, net 112,950 75,614 Total 103,176 159,133 Dividend income Income from sale of various investments 19. Salaries and Employee-Related Benefits The following tables provide an analysis of the salaries and employee-related benefits for the years ended 31 December: 2015 Variable compensations paid Number of Employees Executives Employees engaged in risk taking activities Fixed Compensations (SAR ’000) Cash Shares (SAR ’000) (SAR ’000) 65 58,604 5,978 2,807 1,110 319,180 42,029 3,989 314 100,137 15,244 1,621 Other employees 10,885 1,455,810 134,735 2,245 Total 12,374 1,933,731 197,986 10,662 Employees engaged in control functions Accrued variable compensations in 2015 – 304,732 – – Other employees’ bonuses – 422,580 – – Gross total 12,374 2,661,043 197,986 10,662 Al Rajhi Bank in 2015 2015 (SAR ’000) Messages Notes to the Consolidated Financial Statements Business Model Management Discussion and Analysis Stewardship Identity Financial Reports Al Rajhi Bank in 2015 134 Supplementary Information 2014 Variable compensations paid Number of employees Executives Employees engaged in risk taking activities Employees engaged in control functions Fixed compensations (SAR ’000) Cash Shares (SAR ’000) (SAR ’000) 41 29,030 9,454 2,793 1,171 327,878 51,768 2,748 206 79,253 10,017 810 Other employees 10,343 1,246,459 163,374 2,824 Total 11,761 1,682,620 234,613 9,175 Accrued variable compensations in 2014 – 288,903 – – Other employees’ bonuses – 542,580 – – Gross total 11,761 2,514,103 234,613 9,175 Salaries and employee benefits contains end of services. GOSI, business trips, training and other benefits. As the Kingdom of Saudi Arabia is part of the G-20, instructions were given to all financial institutions in the Kingdom to comply with the standards and principles of Basel II and the Financial Stability Board. SAMA, as the regulatory for the financial institutions in Saudi Arabia, issued regulations on compensations and bonus in accordance with the standards and principles of Basel II and the Financial Stability Board. In light of SAMA instructions related to the compensations and bonuses, the Bank issued compensation and bonuses policy which was implemented after the Board of Directors approval. The scope of this policy is extended to include the Bank and its subsidiary companies (local and international) that are operating in the financial sector. Accordingly, it includes all official employees, permanent and temporary contracted employees and service providers (contribution in risk position if SAMA allows the use of external resources). For consistency with other banking institutions in the Kingdom of Saudi Arabia, the Bank has used a combination of fixed and variable compensation to attract and maintain talent. The fixed compensation is assessed on a yearly basis by comparing it to other local banks in the Kingdom of Saudi Arabia including the basic salaries, allowance and benefits which is related to the employee’s ranks. The variable compensation is related to the employees performance and their compatibility to achieve the agreed on objectives. It includes incentives, performance bonus and other. Incentives are mainly paid to branches’ employees whereby the performance bonuses are paid to head office employees and others who do not qualify for incentives. These bonuses and compensation are approved by the Board of Directors as a percentage of the Bank’s income. Messages Notes to the Consolidated Financial Statements Business Model Management Discussion and Analysis Stewardship Identity Financial Reports Supplementary Information 135 20. Other General and Administrative Expenses Other General and Administrative Expenses for the years ended 31 December comprises the following: 2014 (SAR ’000) Utilities 405,905 369,766 Software 308,686 288,159 Electricity & water 281,122 243,024 Consultancy 63,460 130,680 Government 33,664 45,611 281,403 253,088 1,374,240 1,330,328 Others Total 21. Earnings Per Share Earnings per share for the years ended 31 December 2015 and 2014 have been calculated by dividing the net income for the year by the weighted average number of shares outstanding. The weighted average number of ordinary shares outstanding during the period is the number of ordinary shares outstanding at the beginning of the period, adjusted by the number of ordinary shares bought back or issued during the period multiplied by a time-weighting factor. The time-weighting factor is the number of days that the shares are outstanding as a proportion of the total number of days in the period. The calculation of earnings per share for year ended 31 December 2014 has been adjusted to give the retrospective effect of the bonus shares issued (Note 13). 22. Paid and Proposed Gross Dividends and Zakat The Bank distributed dividends for the first half of 2015 amounting to SAR 812,500 thousand (i.e. SAR 0.5 per share) (2014: SAR 1,625,000 thousand (i.e. SAR 1 per share). Also the Board proposed gross dividends for the second half of 2015 amounting to SAR 2,475,000 thousand (2014: SAR 1,968,750 thousand) of which SAR 850,000 thousand (2014: SAR 750,000 thousand) was deducted for Zakat from the proposed gross dividends. resulting in a net dividend of SAR 1,5 per share for 2015 (2014: SAR 1,75 per share). The Bank has filed its Zakat returns for the years up to 2014 with the Department of Zakat and Income Tax (the “DZIT”). The Zakat assessments for the years up to 2001 have been finalized with the DZIT. The Bank has received Zakat assessments from the DZIT in respect to the years 1998 to 2009 amounting to SAR 2,864,352 thousand, out of which SAR 2,153,811 thousand was calculated and paid in accordance with the instructions of the Bank’s Shari‘a Board and the remaining balance SAR 710,541 thousand is recorded under other reserves. Moreover, the Bank calculated the Zakat base for the years from 2010 to 2014 on a basis consistent with DZIT requirements amounting to SAR 3,99,245 thousand out of which SAR 1,221,643 thousand was calculated and paid in accordance with the instructions of the Bank’s Shari‘a Board and SAR 2,443,052 thousand is recorded under other reserves. The basis for this additional liability is being contested by all the Banks in Saudi Arabia, and accordingly, the Bank does not expect any additional Zakat liability. The Bank has formally contested these assessments and is awaiting a response from DZIT. The management believes that the ultimate outcome of the appeals filed and actions taken by the Bank in conjunction with other banks in the Kingdom of Saudi Arabia cannot be determined reliably at this stage. Al Rajhi Bank in 2015 2015 (SAR ’000) Messages Notes to the Consolidated Financial Statements Business Model Management Discussion and Analysis Stewardship Identity Financial Reports Al Rajhi Bank in 2015 136 Supplementary Information 23. Cash and Cash Equivalents Cash and cash equivalents included in the consolidated statement of cash flows comprise the following: 2015 (SAR ’000) 2014 (SAR ’000) Cash 8,865,284 8,963,159 Due from banks and other financial institutions mature within 90 days from the date of purchased 2,761,056 4,128,042 756,140 9,140,784 12,382,480 22,231,985 Balances with SAMA and other central banks (current accounts) Total 24. Operating Segments The Bank identifies operating segments on the basis of internal reports about the activities of the Bank that are regularly reviewed by the chief operating decision maker, principally the Chief Executive Officer, in order to allocate resources to the segments and to assess its performance. For management purposes, the Bank is organised into the following four main businesses segments: Retail segment: Includes individual customer deposits. credit facilities, customer debit current accounts (overdrafts), fees from banking services and remittance business. Corporate segment: Incorporates deposits of VIP, corporate customer deposits, credit facilities and debit current accounts (overdrafts). Treasury segment: Incorporates treasury services, Murabaha with SAMA and international Mutajara portfolio. Investment services and brokerage segments: Incorporates investments of individuals and corporate in mutual funds, local and international share trading services and investment portfolios. Transactions between the above segments are on normal commercial terms and conditions. There are no material items of income or expenses between the above segments. Assets and liabilities for the segments comprise operating assets and liabilities, which represents the majority of the Bank’s assets and liabilities. The Bank carries out its activities principally in the Kingdom of Saudi Arabia and has five subsidiaries as of 31 December 2015 and 2014, as listed in Note 1-a, of which one operates outside the Kingdom of Saudi Arabia, additional to overseas branches that operate in Jordan and Kuwait. The total assets, liabilities, commitments, contingencies and results of operations of these subsidiaries are not material to the Bank’s consolidated Financial Statements as a whole. Messages Notes to the Consolidated Financial Statements Business Model Management Discussion and Analysis Stewardship Identity Financial Reports Supplementary Information Retail segment Corporate segment Treasury segment (SAR ’000) Investment services and brokerage segment (SAR ’000) (SAR ’000) (SAR ’000) Total assets 165,964,007 Total liabilities (SAR ’000) 55,517,678 91,459,316 2,678,647 315,619,648 242,821,617 16,418,369 8,824,775 915,833 268,980,594 Gross financing & investments income 7,676,492 1,961,458 583,185 37,245 10,258,380 Return on customers’ time investments (79,393) (220,045) Net financing & investments income 7,597,099 1,741,413 583,185 37,245 9,958,942 Fees from banking services, net 1,641,622 499,774 47,589 515,106 2,704,091 Exchange income, net – – – 979,566 – – Total (299,438) 979,566 Other operating income (15,802) (1,482) 41,400 79,060 103,176 Total operating income 9,222,919 2,239,705 1,651,740 631,411 13,745,775 (981,965) (976,060) Impairment charge for financing and others – – (1,958,025) (352,483) (12,537) (2,412) (6,667) (374,099) Other operating expenses (3,803,082) (264,679) (54,739) (161,076) (4,283,576) Total operating expenses (5,137,530) (1,253,276) (57,151) (167,743) (6,615,700) Net income for the year 4,085,389 986,429 1,594,589 463,668 7,130,075 Depreciation and amortisation Al Rajhi Bank in 2015 2015 137 (a) The Bank’s total assets and liabilities, together with its total operating income and expenses. and net income, as of and for the years ended 31 December for each segment are as follows: Messages Notes to the Consolidated Financial Statements Business Model Management Discussion and Analysis Stewardship Identity Financial Reports Al Rajhi Bank in 2015 138 Supplementary Information 2014 Retail segment Corporate segment Treasury segment (SAR ’000) Investment services and brokerage segment (SAR ’000) (SAR ’000) (SAR ’000) Total assets 153,094,020 Total liabilities (SAR ’000) 63,217,884 85,087,710 6,311,941 307,711,555 219,330,826 21,945,414 19,531,631 5,007,490 265,815,361 Gross financing & investments income 7,594,527 2,080,721 493,054 44,216 10,212,518 Return on customers’ time investments (97,106) (298,092) Net financing & investments income 7,497,421 1,782,629 Fees from banking services, net 1,666,389 534,578 Exchange income, net – – Other operating income 147,951 11,182 Total operating income 9,311,761 2,328,389 (1,371,445) (940,734) Impairment charge for financing and others Depreciation and amortisation – – Total (395,198) 493,054 44,216 9,817,320 8,412 529,086 2,738,465 952,056 – 1,453,522 – – 952,056 – 159,133 573,302 – 13,666,974 (2,312,179) (392,456) (12,856) (2,306) (5,098) (412,716) Other operating expenses (3,613,755) (300,967) (45,681) (145,504) (4,105,907) Total operating expenses (5,377,656) (1,254,557) (47,987) (150,602) (6,830,802) Net income for the year 3,934,105 1,073,832 1,405,535 422,700 6,836,172 (b) The Bank’s credit exposure by business segments as of 31 December is as follows: 2015 Consolidated balance sheet assets Commitments and contingencies excluding irrevocable commitments to extend credit Retail segment Corporate segment Treasury segment Investment services and brokerage segment Total (SAR ’000) (SAR ’000) (SAR ’000) (SAR ’000) (SAR ’000) 146,364,449 53,860,939 72,069,402 6,060,998 278,355,788 1,059,590 6,694,022 – – 7,753,612 Messages Notes to the Consolidated Financial Statements Business Model Management Discussion and Analysis Stewardship Identity Financial Reports Supplementary Information 139 2014 Commitments and contingencies excluding irrevocable commitments to extend credit Corporate segment Treasury segment Investment services and brokerage segment Total (SAR ’000) (SAR ’000) (SAR ’000) (SAR ’000) (SAR ’000) 142,515,802 61,443,496 58,835,744 2,210,749 278,355,788 4,294,910 7,471,437 – – 11,766,347 Credit risks comprise the carrying value of the consolidated statement of financial position. except for cash and balances with SAMA, investment property, property and equipment and other assets. The credit equivalent value of commitments and contingencies are included in credit exposure. 25. Financial Risk Management The Bank’s activities expose it to a variety of financial risks and those activities involve the analysis, evaluation, acceptance and management of some degree of risk or combination of risks. Taking risk is core to the banking business, and these risks are an inevitable consequence of participating in financial markets. The Bank’s aim is therefore to achieve an appropriate balance between risk and return and minimise potential adverse effects on the Bank’s financial performance. The Bank’s risk management policies, procedures and systems are designed to identify and analyse these risks and to set appropriate risk mitigants and controls, The Bank reviews its risk management policies and systems on an ongoing basis to reflect changes in markets. products and emerging best practice. Risk management is performed by the Credit and Risk Management Group (“CRMG”) under policies approved by the Board of Directors. The CRMG identifies and evaluates financial risks in close co-operation with the Bank’s operating units. The most important types of risks identified by the Bank are credit risk, liquidity risk and market risk. Market risk includes currency risk, profit rate risk, operational risk and price risk. 25-1 Credit risk Credit risk is considered to be the most significant and pervasive risk for the Bank. The Bank takes on exposure to credit risk, which is the risk that the counterparty to a financial transaction will fail to discharge an obligation causing the Bank to incur a financial loss. Credit risk arises principally from financing (credit facilities provided to customers) and from cash and deposits held with other banks. Further, there is credit risk in certain off-balance sheet financial instruments, including guarantees relating to purchase and sale of foreign currencies letters of credit, acceptances and commitments to extend credit. Credit risk monitoring and control is performed by the CRMG which sets parameters and thresholds for the Bank’s financing activities. (a) Credit risk measurement Financing The Bank has structured a number of financial products which are in accordance with Shari’a law in order to meet the customers demand. These products are all classified as financing assets in the Bank’s consolidated statement of financial position. In measuring credit risk of financing at a counterparty level, the Bank considers the overall credit worthiness of the customer based on a proprietary risk methodology. This risk rating methodology utilises a 10 point scale based on quantitative and qualitative factors with seven performing categories (rated 1 to 7) and three non-performing categories (rated 8 – 10). The risk rating process is intended to advise the various independent approval authorities of the inherent risks associated with the counterparty and assist in determining suitable pricing commensurate with the associated risk. Al Rajhi Bank in 2015 Consolidated balance sheet assets Retail segment Messages Notes to the Consolidated Financial Statements Business Model Management Discussion and Analysis Stewardship Identity Financial Reports Al Rajhi Bank in 2015 140 Supplementary Information This process also enables the Bank to detect any weakness in the portfolio quality and make appropriate adjustments to credit risk allowances, where credit quality has deteriorated and where losses are likely to arise. The Bank evaluates individual corporate customer balances which are past due to make appropriate allowances against financings. For the remaining (performing) corporate portfolio, the Bank applies a loss rate to determine an appropriate collective allowance. The loss rate is determined based on historical experience of credit losses. Settlement risk The Bank is also exposed to settlement risk in its dealings with other financial institutions. These risks arise when the Bank pays away its side of the transaction to the other bank or counterparty before receiving payment from the third party. The risk is that the third party may not pay its obligation. While these exposures are short in duration but they can be significant. The risk is mitigated by dealing with highly rated counterparties, holding collateral and limiting the size of the exposures according to the risk rating of the counterparty. (b) Risk limit control and mitigation policies The responsibility for credit risk management is enterprise wide in scope. Strong risk management is integrated into daily processes, decision-making and strategy setting, thereby making the understanding and management of credit risk the responsibility of every business segment. The following business units within the Bank assist in the credit control process: zz Corporate Credit Unit zz Credit Administration, Monitoring and Control Unit zz Remedial Unit zz Credit Policy Unit zz Retail Credit Unit The monitoring and management of credit risk associated with these financing are made by setting approved credit limits. The Bank manages limits and controls concentrations of credit risk wherever they are identified – in particular, to individual customers and groups, and to industries and countries. Concentrations of credit risks arise when a number of customers are engaged in similar business activities, activities in the same geographic region, or have similar economic features that would cause their ability to meet contractual obligations to be similarly affected by changes in economic, political or other conditions. Concentrations of credit risks indicate the relative sensitivity of the Bank’s performance to developments affecting a particular industry or geographical location. The Bank seeks to manage its credit risk exposure through diversification of its financing to ensure there is no undue concentration of risks with to individuals or groups of customers in specific geographical locations or economic sectors. The Bank manages credit risk by placing limits on the amount of risk accepted in relation to individual customers and groups, and to geographic and economic segments. Such risks are monitored on a regular basis and are subject to an annual or more frequent review, when considered necessary. Limits on the level of credit risk by product, economic sector and by country are reviewed at least annually by the Executive Committee. Messages Notes to the Consolidated Financial Statements Business Model Management Discussion and Analysis Stewardship Identity Financial Reports Supplementary Information (b-1) Collateral The Bank implements guidelines on the level and quality of specific classes of collateral. The principal collateral types are: zz Mortgages over residential and commercial properties zz Cash, shares and general assets for customer zz Shares for Murabaha (collateralised share trading) transactions (b-2) Collateralised credit-related commitments The primary purpose of these instruments is to ensure that funds are available to a customer as required. Guarantees and standby letters of credit carry the same credit risk as traditional banking products of the Bank. Documentary and commercial letters of credit – which are written undertakings by the Bank on behalf of a customer authorising a third party to draw drafts on the Bank up to a stipulated amount under specific terms and conditions, are collateralised by the underlying goods to which they relate, and therefore, risk is partially mitigated. Commitments to extend credit represent unused portions of authorisations to extend credit in the form of further financing products, guarantees or letters of credit. With respect to credit risk on commitments to extend credit, the Bank is potentially exposed to loss in an amount equal to the total unused commitments. However, the likely amount of loss is less than the total unused commitments, as most commitments to extend credit are contingent upon customers maintaining specific credit standards. (c) Impairment and provisioning policies Allowance for impairment is recognised for financial reporting purposes only for losses that have been incurred at the statement of financial position date based on objective evidence of impairment, and management judgment. Management determines whether objective evidence of impairment exists under IAS 39, based on the following criteria as defined by the Bank: zz Delinquency in contractual payments of principal or profit zz Cash flow difficulties experienced by the customer zz Breach of repayment covenants or conditions zz Initiation of bankruptcy proceedings against the customer zz Deterioration of the customer’s competitive position zz Deterioration in the value of collateral The Bank’s policy requires the review of each individual corporate customer at least annually or more regularly when individual circumstances require. Impairment allowances on individually assessed accounts are determined by an evaluation of incurred losses at the statement of financial position date on a case-by-case basis, and by using management judgment. The assessment normally encompasses collateral held (including reconfirmation of its enforceability) and the anticipated receipts for that individual account. Al Rajhi Bank in 2015 Some other specific control and mitigation measures are outlined below: 141 Exposure to credit risk is also managed through regular analysis on the ability of customers and potential customers to meet financial and contractual repayment obligations and by revising credit limits where appropriate. Messages Notes to the Consolidated Financial Statements Business Model Management Discussion and Analysis Stewardship Identity Financial Reports Al Rajhi Bank in 2015 142 Supplementary Information Collectively assessed impairment allowances are provided for: zz Portfolios of homogenous assets mainly relating to the retail financing portfolio that are individually not significant. zz On the corporate portfolio for financing where losses have been incurred but not yet identified, by using historical experience, judgment and statistical techniques. The table below sets out the maximum exposure to credit risk at the reporting date without considering collateral or other credit enhancements and includes the off-balance sheet financial instruments involving credit risks as at 31 December: 2015 (SAR ’000) 2014 (SAR ’000) 26,911,056 16,516,208 57,096,011 61,825,724 153,121,857 144,114,236 2,136,460 2,042,997 239,265,384 224,499,165 Letters of credit and acceptances 1,845,812 4,379,984 Letters of guarantee 5,907,800 7,386,363 Irrevocable commitments to extend credit 2,548,439 7,084,928 10,302,051 18,851,275 249,567,435 243,350,440 On-balance sheet items: Due from banks and other financial institutions Financing, net: Corporate Retail Other assets, net Total on balance sheet items Off balance sheet items: Total off balance sheet items Maximum exposure to credit risk The above table represents a worst case scenario of credit risk exposure to the Bank at 31 December 2015 and 2014, without taking account of any collateral held or other credit enhancements attached, for on-balance-sheet assets, the exposures set out above are based on net carrying amounts as reported in the consolidated statement of financial position. 25-2 Liquidity risks Liquidity risk is the risk that the Bank will be unable to meet its payment obligations associated with its financial liabilities when they fall due and to replace funds when they are withdrawn. The consequence may be the failure to meet obligations to repay deposits and financing parties and fulfil financing commitments. Liquidity risk can be caused by market disruptions or by credit downgrades, which may cause certain sources of funding to become unavailable immediately. Diverse funding sources available to the Bank help mitigate this risk. Assets are managed with liquidity in mind, maintaining a conservative balance of cash and cash equivalents. Liquidity risk management process The Bank’s liquidity management process is as monitored by the Bank’s Asset and Liabilities Committee (ALCO), includes: zz Day-to-day funding, managed by Treasury to ensure that requirements can be met and this includes replenishment of funds as they mature or are invested; zz Monitoring balance sheet liquidity ratios against internal and regulatory requirements; zz Managing the concentration and profile of debt maturities; zz Maintain diversified funding sources; and zz Liquidity management and asset and liability mismatching. Messages Notes to the Consolidated Financial Statements Business Model Management Discussion and Analysis Stewardship Identity Financial Reports Supplementary Information Management monitors the maturity profile to ensure that adequate liquidity is maintained. Assets available to meet all of the liabilities and to cover outstanding financing commitments include cash, balances with SAMA and due from banks. Further, in accordance with the Banking Control Law and Regulations issued by SAMA, the Bank maintains a statutory deposit equal to a sum not less than 7% of total customers’ deposits and 4% of total other customers’ accounts. In addition to the statutory deposit, the Bank maintains a liquid reserve of not less than 20% of the deposit liabilities, in the form of cash, gold or assets which can be converted into cash within a period not exceeding 30 days. Also, the Bank has the ability to raise additional funds through special financing arrangements with SAMA including deferred sales transactions. The contractual maturities of financial assets and liabilities as of 31 December based on discounted cash flows are as follows. The table below does not reflect the expected cash flows indicated by the deposit retention history of the Group. The current deposits have been included in ‘less than three months bucket’. Management monitors rolling forecast of the Group’s liquidity position and cash and cash equivalents on the basis of expected cash flows. This is carried out in accordance with practice and limits set by the Group and based on the pattern of historical deposit movement. In addition, the Group’s liquidity management policy involves projecting cash flows in major currencies and considering the level of liquid assets necessary to meet these monitoring balance sheet liquidity ratios against internal and external regulatory requirements and maintaining debt financing plans. 2015 Less than 3 months (SAR ’000) 3 to 12 months (SAR ’000) 1 to 5 years (SAR ’000) Over 5 years (SAR ’000) Total (SAR ’000) 3,425,348 27,053,716 Assets Cash and balance with SAMA and central banks 15,407,536 3,082,812 5,138,020 Due from banks and other financial institutions 9,936,803 15,854,285 1,119,968 Financing, net 27,776,037 46,768,663 118,923,659 16,749,509 210,217,868 Investments 22,826,712 10,071,949 3,139,301 3,838,902 39,876,864 Other assets, net Total 2,136,460 78,083,548 – – – – 75,777,709 128,320,948 24,013,759 2,956,011 934,842 623,672 43,699 254,355,826 1,475,356 396,587 26,911,056 2,136,460 306,195,964 Liabilities Due to banks and other financial institutions Customer deposits Other liabilities 6,871,016 – – 4,558,224 – 256,227,769 – 6,871,016 Total 264,182,853 2,410,198 1,020,259 43,699 267,657,009 Gap (186,099,305) 73,367,511 127,300,689 23,970,060 38,538,955 Al Rajhi Bank in 2015 The tables below summarise the maturity profile of the Bank’s assets and liabilities, on the basis of the remaining maturity as of the consolidated statement of financial position date to the contractual maturity date. 143 Monitoring and reporting take the form of analysing cash flows of items with both contractual and non-contractual maturities. The net cash flows are measured and ensured that they are within acceptable ranges. The Treasury/ALCO also monitors, the level and type of undrawn lending commitments, usage of overdraft facilities and the potential impact contingent liabilities such as standby letters of credit and guarantees may have on the Bank’s liquidity position. Messages Notes to the Consolidated Financial Statements Business Model Management Discussion and Analysis Stewardship Identity Financial Reports Al Rajhi Bank in 2015 144 Supplementary Information 2014 Less than 3 months (SAR ’000) 3 to 12 months (SAR ’000) 1 to 5 years (SAR ’000) Over 5 years (SAR ’000) Total (SAR ’000) Assets Cash and balance with SAMA and central banks Due from banks and other financial institutions 33,585,377 – – 6,905,454 9,610,754 26,156,352 45,374,329 119,619,864 14,789,415 205,939,960 Investments 18,095,541 23,162,515 10,574 1,280,993 42,549,623 2,042,997 Total – – – 33,585,377 Financing, net Other assets, net – – – 16,516,208 2,042,997 86,785,721 78,147,598 119,630,438 16,070,408 300,634,165 1,001,991 833,904 236,164 63,178 2,135,237 239,084,695 12,284,314 1,612,806 3,095,232 256,077,047 Liabilities Due to banks and other financial institutions Customer deposits Other liabilities 6,341,565 – – – 6,341,565 Total 246,428,251 13,118,218 1,848,970 3,158,410 264,553,849 Gap (159,642,530) 65,029,380 117,781,468 12,911,998 36,080,316 The following tables disclose the maturity of contractual financial liabilities on undiscounted cash flows as at 31 December: 2015 Due to banks and other financial institutions Customer deposits Other liabilities Total Less than 3 months (SAR ’000) 3 to 12 months (SAR ’000) 1 to 5 years (SAR ’000) Over 5 years (SAR ’000) No fixed maturity (SAR ’000) (SAR ’000) 2,914,248 934,842 623,672 43,699 43,837 4,560,298 253,709,468 1,475,648 396,587 673,319 256,255,022 6,871,016 263,494,732 – 2,410,490 – 1,020,259 – – 43,699 – 717,156 Total 6,871,016 267,686,336 Messages Notes to the Consolidated Financial Statements Business Model Management Discussion and Analysis Stewardship Identity Financial Reports Supplementary Information 145 2014 Due to banks and other financial institutions Customer deposits 22,902 2,152,335 240,538,835 10,831,249 Other liabilities Total 3 to 12 months (SAR ’000) 6,341,565 246,903,302 – 12,983,584 1 to 5 years (SAR ’000) – 996,116 – 996,116 Over 5 years (SAR ’000) – 3,731,329 – 3,731,329 No fixed maturity (SAR ’000) Total (SAR ’000) – 2,175,237 – 256,097,529 – 6,341,565 – 264,614,331 The cumulative maturities of commitments and contingencies are given in Note 15-c-1 of the Financial Statements. 25-3 Market risks The Bank is exposed to market risks, which is the risk that the fair value or future cash flows of a financial instrument will fluctuate due to changes in market prices. Market risks arise on profit rate products, foreign currency and mutual fund products, all of which are exposed to general and specific market movements and changes in the level of volatility of market rates or prices such as profit rates, foreign exchange rates and quoted market prices. Market risk exposures are monitored by Treasury/Credit and Risk Department and reported to ALCO on a monthly basis. ALCO deliberates on the risks taken and ensure that they are appropriate. (a) Market risks – speculative operations The Bank is not exposed to market risks from speculative operations. The Bank is committed to Shari’a guidelines which does not permit it to enter into contracts or speculative instruments such as hedging, options, forward contracts and derivatives. (b) Market risks – banking operations The Bank is exposed to market risks, which is the risk that the fair value or future cash flows of a financial instrument will fluctuate due to changes in market prices. Market risks arise on profit rate products, foreign currency and mutual fund products, all of which are exposed to general and specific market movements and changes in the level of volatility of market rates or prices such as profit rates, foreign exchange rates and quoted market prices. Profit rate risk Cash flow profit rate risk is the risk that the future cash flows of a financial instrument will fluctuate due to changes in market profit rates. The Bank does not have any significant exposure to the effects of fluctuations in prevailing level of market profit rates on its future cash flows as a significant portion of profit earning financial assets and profit bearing liabilities are at fixed rates and are carried in the Financial Statements at amortised cost. In addition to this, a substantial portion of the Bank’s financial liabilities are non-interest bearing. Commission rate risk arises from the possibility that the changes in profit rates will affect either the fair values or the future cash flows of the financial instruments. The Board has established commission rate gap limits for stipulated periods. The Bank monitors positions daily and uses gap management strategies to ensure maintenance of positions within the established gap limits. The following table depicts the sensitivity to a reasonable possible change in profit rates, with other variables held constant, on the Bank’s statement of income or equity. The sensitivity of the income is the effect of the assumed changes in profit rates on the net income for one year, based on the floating rate non-trading financial assets and financial liabilities held as at 31 December 2015 and Al Rajhi Bank in 2015 Less than 3 months (SAR ’000) Messages Notes to the Consolidated Financial Statements Business Model Management Discussion and Analysis Stewardship Identity Financial Reports Al Rajhi Bank in 2015 146 Supplementary Information 2014. The sensitivity of equity is same as sensitivity of income since the Bank does not have fixed rate available-for-sale financial assets as at 31 December 2015 and 2014. All the banking book exposures are monitored and analysed in currency concentrations and relevant sensitivities are disclosed in SAR million. 2015 Currency SAR Increase in basis +25 Sensitivity of gross financing and investment income As at 31 December (SAR million) Average Maximum for Minimum (SAR million) (SAR million) (SAR million) 211 187 225 152 2015 Currency SAR Decrease in basis -25 Sensitivity of gross financing and investment income As at 31 December (SAR million) Average Maximum for Minimum (SAR million) (SAR million) (SAR million) -211 -187 -225 -152 2014 Currency SAR Increase in basis +25 Sensitivity of gross financing and investment income As at 31 December (SAR million) Average Maximum for Minimum (SAR million) (SAR million) (SAR million) 155 147 155 133 2014 Currency SAR Decrease in basis -25 Sensitivity of gross financing and investment income As at 31 December (SAR million) Average Maximum for Minimum (SAR million) (SAR million) (SAR million) -155 -147 -155 -133 * Profit rate movements affect reported equity through retained earnings, i.e. increases or decreases in financing and investment income. Messages Notes to the Consolidated Financial Statements Business Model Management Discussion and Analysis Stewardship Identity Financial Reports Supplementary Information 147 Commission sensitivity of assets, liabilities and off-balance sheet items 2015 3 to 12 months (SAR ’000) 6 to 12 months (SAR ’000) 1 to 5 years (SAR ’000) Over 5 years (SAR ’000) Total (SAR ’000) 15,407,537 1,027,604 2,055,208 5,138,020 3,425,347 27,053,716 Assets Cash and balance with SAMA Due from banks and other financial institutions 9,936,803 5,284,762 10,569,523 1,119,968 Investments 22,826,712 3,357,316 6,714,633 3,139,301 3,838,902 39,876,864 Financing, net 27,776,037 15,589,554 31,179,109 118,923,659 16,749,509 210,217,868 – – – – – 26,911,056 Other assets 2,136,460 2,136,460 Total assets 78,083,549 25,259,236 50,518,473 128,320,948 24,013,758 306,195,964 2,956,011 311,614 623,228 623,672 43,699 4,558,224 254,355,826 491,785 983,571 396,587 Liabilities Due to banks and other financial institutions Customer deposits 6,871,016 264,182,853 803,399 1,606,799 1,020,259 43,699 267,657,009 Gap (186,099,304) 24,455,837 48,911,674 127,300,689 23,970,059 38,538,955 Profit rate sensitivity – On-statement of financial positions (186,099,304) 24,455,837 48,911,674 127,300,689 23,970,059 38,538,955 24,455,837 – – – 279,464 48,911,674 127,300,689 23,970,059 38,538,955 Cumulative profit rate sensitivity gap (185,819,840) (161,364,003) (112,452,329) 14,848,360 38,818,419 77,357,374 Total profit rate sensitivity gap (185,819,840) – – 256,227,769 Total liabilities 279,464 – – 6,871,016 Profit rate sensitivity – Off-statement of financial positions – – Other liabilities The Bank manages exposure to the effects of various risks associated with fluctuations in the prevailing levels of market commission rates on its financial position and cash flows. The Board sets limits on the level of mismatch of commission rate reprising that may be undertaken, which is monitored daily by bank treasury. The table below summarises the Bank’s exposure to profit rate risks. Included in the table are the Bank’s financial instruments at carrying amounts, categorised by the earlier of contractual re-pricing or maturity dates. The Bank is exposed to profit rate risk as a result of mismatches or gaps in the amounts of assets and liabilities and off-balance sheet instruments that mature or re-price in a given period. The Bank manages this risk by matching the re-pricing of assets and liabilities through risk management strategies. Al Rajhi Bank in 2015 Less than 3 months (SAR ’000) Messages Notes to the Consolidated Financial Statements Business Model Management Discussion and Analysis Stewardship Identity Financial Reports Al Rajhi Bank in 2015 148 Supplementary Information 2014 Less than 3 months (SAR ’000) 3 to 6 months (SAR ’000) 6 to 12 months (SAR ’000) 1 to 5 years (SAR ’000) Over 5 years (SAR ’000) Total (SAR ’000) Assets Cash and balance with SAMA Due from banks and other financial institutions 33,585,377 6,905,454 – – 3,203,585 6,407,169 – – 33,585,377 – – 16,516,208 Investments 18,095,541 7,720,838 15,441,677 10,574 1,280,993 42,549,623 Financing, net 26,156,352 15,124,776 30,249,553 119,619,864 14,789,415 205,939,960 Other assets 2,042,997 – – – – 2,042,997 Total assets 86,785,721 26,049,199 52,098,399 119,630,438 16,070,408 300,643,165 1,001,991 277,968 555,936 236,164 63,178 2,135,237 239,084,695 4,094,771 8,189,543 1,612,806 3,095,232 256,077,047 Liabilities Due to banks and other financial institutions Customer deposits Other liabilities 6,341,565 Total liabilities 246,428,251 4,372,739 8,745,479 1,848,970 3,158,410 264,553,849 Gap (159,642,530) 21,676,460 43,352,920 117,781,468 12,911,998 36,080,316 Profit rate sensitivity – On-statement of financial positions (159,642,530) 21,676,460 43,352,920 117,781,468 12,911,998 36,080,316 Profit rate sensitivity – Off-statement of financial positions Total profit rate sensitivity gap Cumulative profit rate sensitivity gap 587,254 159,055,276 – – – – – – – – 6,341,565 587,254 21,676,460 43,352,920 117,781,468 12,911,998 36,080,316 (159,055,276) (137,378,816) (94,025,896) 23,755,572 36,667,570 72,747,886 The off-statement of financial position gap represents the net notional amounts of derivative financial instruments, which are used to manage the profit rate risk. The effective profit rate (effective yield) of a monetary financial instrument is the rate that, when used in a present value calculation, results in the carrying amount of the instrument. The rate is a historical rate for a fixed rate instrument carried at amortised cost and a current market rate for a floating rate instrument or an instrument carried at fair value. Messages Notes to the Consolidated Financial Statements Business Model Management Discussion and Analysis Stewardship Identity Financial Reports Supplementary Information 149 The tables below summarise the Bank’s exposure to foreign currency exchange rate risk at 31 December 2015 and 2014 and the concentration of currency risks. Included in the table are the Bank’s financial instruments at carrying amounts, categorised by currency: UAE Dirham (SAR ’000) Japanese Yen (SAR ’000) Euro (SAR ’000) Malaysian Ringgit (SAR ’000) US Dollar (SAR ’000) Pound Sterling (SAR ’000) Other Total (SAR ’000) (SAR ’000) 61,937 224,823 803,195 117,758 213,775 885,520 30,689 930,146 2,072,340 6,469 1,203,041 2,688,456 Assets Cash and cash equivalents 21,550 Due from banks and other financial institutions 240,074 Financing, net Investments Other assets, net Total assets – – 21,819 – – 4,396,890 6,539,121 – 2,855,760 13,791,771 – – 357 1,230,346 92,725 – – – – 33,968 61,375 37 34,255 129,635 – – 66 195,604 41,866 196 12,231 249,963 180,118 6,295,406 8,423,802 37,391 818 239,906 1,294,501 1,868 261,624 21,819 – 1,323,428 5,035,433 20,255,593 Liabilities Due to banks and other financial institutions 72 – Customer deposits 4,809 25,285 180,737 5,067,733 1,241,850 21,905 Other liabilities 5,766 1,030 22,633 85,567 166,210 5,847 Total liabilities 10,647 26,315 204,188 5,393,206 2,702,561 29,620 250,977 (4,496) (24,070) 902,200 5,721,241 7,771 Net 8,434 1,545,599 3,840,913 10,383,232 153,002 440,055 4,002,349 12,368,886 1,033,084 7,886,707 Al Rajhi Bank in 2015 2015 Messages Notes to the Consolidated Financial Statements Business Model Management Discussion and Analysis Stewardship Identity Financial Reports Al Rajhi Bank in 2015 150 Supplementary Information 2014 UAE Dirham (SAR ’000) Japanese Yen (SAR ’000) Euro (SAR ’000) Malaysian Ringgit (SAR ’000) 22,840 168,777 US Dollar Other Total (SAR ’000) Pound Sterling (SAR ’000) (SAR ’000) (SAR ’000) 270,847 120,472 11,492 511,228 977,284 416,924 1,313,871 8,077 484,231 2,827,765 Assets Cash and cash equivalents 40,405 Due from banks and other financial institutions 426,395 – 9,490 Financing, net – – – 5,270,717 7,432,936 – 2,152,261 14,855,914 Investments – – 398 1,515,395 105,866 – 82,149 1,703,808 Other assets, net – – 1,162 295,053 103,218 – 40,751 440,184 193,177 7,768,936 9,076,363 19,569 3,270,620 20,804,955 1,726 3,415,008 858,332 1,867 20,242 4,297,247 Total assets 466,800 9,490 Liabilities Due to banks and other financial institutions 72 – Customer deposits 7,176 9,124 240,653 3,101,469 8,303,772 21,221 2,297,669 13,981,084 Other liabilities 7,428 1,060 24,010 77,638 523,296 7,309 157,282 798,023 Total liabilities 14,676 10,184 266,389 6,594,115 9,685,400 30,397 2,475,193 19,076,354 452,124 (694) (73,212) 1,174,821 (609,037) (10,828) 795,427 1,728,601 Net Foreign currency risks Currency risk represents the risk of change in the value of financial instruments due to changes in foreign exchange rates. The Bank management has set limits on positions by currencies, which are regularly monitored to ensure that positions are maintained within the limits. The table below shows the currencies to which the Bank has a significant exposure as at 31 December 2015 on its non-trading monetary assets and liabilities and forecasted cash flows. The analysis calculates the effect of reasonable possible movement of the currency rate against SAR, with all other variables held constant, on the statement of income (due to the fair value of the currency sensitive non-trading monetary assets and liabilities) and equity. A positive effect shows a potential increase in the statement of income statement of income or equity; whereas a negative effect shows a potential net reduction in the statement of income or equity. Change in currency rate in % Effect on net income (SAR million) Effect on equity (SAR million) +/- 2 5.03 5.03 USD +/- 2 112.55 112.55 EUR +/- 5 1.52 1.52 INR +/- 5 0.94 0.94 PKR +/- 5 2.14 0.94 Currency exposures as at 31 December 2015 AED Messages Notes to the Consolidated Financial Statements Business Model Management Discussion and Analysis Stewardship Identity Financial Reports Supplementary Information Change in currency rate in % Effect on net income (SAR million) Effect on equity (SAR million) +/- 2 9.03 9.03 USD +/- 2 15.73 15.73 EUR +/- 5 0.96 0.96 INR +/- 5 0.18 0.18 PKR +/- 5 1.74 1.74 Currency position The Bank manages exposure to the effects of fluctuations in prevailing foreign currency exchange rates on its financial position and cash flows. The Board of Directors sets limits on the level of exposure by currency and in total for both overnight and intra-day positions, which are monitored daily. At the end of the year, the Bank had the following significant net exposures denominated in foreign currencies: US Dollar Japanese Yen Euro Pound Sterling Others 2015 (SAR ’000) Long/(short) 2014 (SAR ’000) Long/(short) 5,627,664 (773,272) (4,350) (690) (30,346) (18,109) 7,823 (2,326) 515,146 1,478,303 (c) Price risk The Bank has certain investments which are carried at fair value through the income statement (FVSI) and includes investments in quoted mutual funds and other investments. Price risk arises due to changes in quoted market prices of these mutual funds. As these investments are in a limited number of funds and are not significant to the total investment portfolio, the Bank monitors them periodically and determines the risk of holding them based on changes in market prices. Other investments have little or no risks as these are bought for immediate sales., Investments are made only with a confirmed sale order and therefore involve minimal risk. Al Rajhi Bank in 2015 AED 151 Currency exposures as at 31 December 2014 Messages Notes to the Consolidated Financial Statements Business Model Management Discussion and Analysis Stewardship Identity Financial Reports Al Rajhi Bank in 2015 152 Supplementary Information Equity price risk Equity risk refers to the risk of decrease in fair values of equities in the Bank’s non trading investment portfolio as a result of reasonable possible changes in levels of equity indices and the value of individual stocks. The effect on the Bank’s equity investments held as available-for-sale due to reasonable possible change in prices, with all other variables held constant is as follows: 31 December 2015 Change in equity price % 31 December 2014 Effect in (SAR million) Change in equity price % Effect in (SAR million) Equity +/- 10 +/- 62,34 +/- 10 +/- 76,27 Mutual funds +/- 10 +/- 120,19 +/- 10 +/- 36,54 (d) Operational risk Operational risk is the risk of loss resulting from inadequate or failed internal processes, people, systems, and external events. Operational risk is inherent in most of the Bank’s activities, this necessitates an integrated approach to the identification, measurement and monitoring of operational risk. An Operational Risk Management Unit (ORMU) has been established within the Credit and Risk Management Group which facilitates the management of Operational Risk within the Bank, ORMU facilitates the management of Operational Risk by setting policies, developing systems, tools and methodologies, overseeing their implementation and use within the business units and providing ongoing monitoring and guidance across the Bank. The three primary operational risk management processes in the Bank are Risk Control Self-Assessment, Operational Loss Database and eventual implementation of Key Risk Indicators which are designed to function in a mutually reinforcing manner. Messages Notes to the Consolidated Financial Statements Business Model Management Discussion and Analysis Stewardship Identity Financial Reports Supplementary Information (a) The distribution by the geographical region of the major categories of assets, liabilities, commitments, contingencies and credit exposure accounts as of 31 December is as follows: Kingdom of Saudi Arabia (SAR ’000) Other GCC and Middle East (SAR ’000) 25,972,657 859,922 Europe North America South America South East Asia Other Countries Total (SAR ’000) (SAR ’000) (SAR ’000) (SAR ’000) (SAR ’000) (SAR ’000) Assets Cash and balances with SAMA and central banks Due from banks and other financial institutions 3,273,086 38,521,373 243,820 203,156 221,137 – 223,833 27,053,716 – 534,677 – 4,396,889 – 210,217,868 32,063 357 – – 1,323,071 – 39,876,864 290,157,338 6,755,226 244,177 203,156 – 6,475,774 3,423,306 722,765 18,101 9,731 – 325,562 Customer deposits 246,551,268 4,608,768 – 5,067,733 Total 249,974,574 5,331,533 18,101 9,731 – 5,393,295 58,759 260,785,993 Commitments and contingencies 7,978,378 459,752 2,535 230,013 – 1,614,367 17,006 10,302,051 Credit exposure (stated at credit equivalent value) 6,168,688 459,752 2,535 230,013 – 875,618 17,006 7,753,612 Total 2,590,155 – – Investments 23,115,415 – – Financing, net 202,547,893 – 26,911,056 223,833 304,059,504 Liabilities Due to banks and other financial institutions – – 58,759 – 4,558,224 256,227,769 Al Rajhi Bank in 2015 2015 153 26. Geographical Concentration Messages Notes to the Consolidated Financial Statements Business Model Management Discussion and Analysis Stewardship Identity Financial Reports Al Rajhi Bank in 2015 154 Supplementary Information 2014 Kingdom of Saudi Arabia Europe North America South America South East Asia Other Countries Total (SAR ’000) Other GCC and Middle East (SAR ’000) (SAR ’000) (SAR ’000) (SAR ’000) (SAR ’000) (SAR ’000) (SAR ’000) 32,856,203 457,989 338 180,391 Assets Cash and balances with SAMA and central banks Due from banks and other financial institutions Financing, net Investments Total 7,575,121 7,024,185 198,262,770 2,549,224 40,896,048 33,896 398 279,590,142 10,065,294 – 270,847 – 568,677 – 5,127,966 – 205,939,960 – – 1,619,281 – 42,549,623 181,127 1,067,426 – 7,586,771 100,408 3,621 388,967 – 337,868 197 – 6,172,678 – 100,408 33,585,377 – – 1,067,426 – 16,516,208 298,591,168 Liabilities Due to banks and other financial institutions 281,597 1,122,987 Customer deposits 247,479,726 2,424,643 Total 247,761,323 3,547,630 3,621 388,967 – 6,510,546 197 258,212,284 16,711,227 446,240 2,840 51,103 – 1,621,200 18,665 18,851,275 Credit exposure (stated at credit equivalent value) 10,877,943 446,240 2,840 51,103 – 369,556 18,665 11,766,347 Commitments and contingencies – – 2,135,237 256,077,047 Credit equivalent amounts reflect the amounts that result from conversion of the Bank’s off-balance sheet liabilities relating to commitments and contingencies into the risk equivalent of financing, using credit conversion factors prescribed by SAMA. Credit conversion factor is meant to capture the potential credit risk related to the exercise of that commitment. Messages Notes to the Consolidated Financial Statements Business Model Management Discussion and Analysis Stewardship Identity Financial Reports Supplementary Information Non-performing (SAR ’000) Allowance for Net impairment of non-performing financing financing (SAR ’000) (SAR ’000) Kingdom of Saudi Arabia 3,233,791 (1,652,515) 1,581,276 GCC and the Middle East 6,012 (4,047) 1,965 27,108 (16,414) 10,694 3,266,911 (1,672,976) 1,593,935 South East of Asia Total 2014 Non-performing Kingdom of Saudi Arabia GCC and the Middle East South East of Asia Total Refer to Note 7-a for performing financing. (SAR ’000) Allowance for impairment of financing (SAR ’000) Net non-performing financing (SAR ’000) 2,571,777 (1,709,269) 862,508 – – – 83,952 (68,728) 15,224 2,655,729 (1,777,997) 877,732 Al Rajhi Bank in 2015 2015 155 (b) The distributions by geographical concentration of non-performing financing and allowance for impairment of financing as of 31 December are as follows: Messages Notes to the Consolidated Financial Statements Business Model Management Discussion and Analysis Stewardship Identity Financial Reports 156 Supplementary Information 27. Fair value of Financial Assets and Liabilities Al Rajhi Bank in 2015 Determination of fair value and fair value hierarchy The Bank uses the following hierarchy for determining and disclosing the fair value of financial instruments: Level 1: quoted prices in active markets for the same instrument (i,e,, without modification or repacking). Level 2: quoted prices in active markets for similar assets and liabilities or other valuation techniques for which all significant inputs are based on observable market data. Level 3: valuation techniques for which any significant input is not based on observable market data. Assets at fair values are as follows: 2015 Level 1 (SAR ’000) Level 2 (SAR ’000) Level 3 (SAR ’000) Total (SAR ’000) Financial assets Investment in an associate Financial assets at FVSI Available-for-sale 200,250 – – – 1,121,103 623,405 80,821 823,655 1,201,924 23,452 – 200,250 1,144,555 704,226 23,452 2,049,031 Level 3 (SAR ’000) Total (SAR ’000) 2014 Level 1 (SAR ’000) Level 2 (SAR ’000) Financial assets Investment in an associate 100,170 Financial assets at FVSI 762,765 Available-for-sale – 862,935 – 124,331 241,140 365,471 – 23,492 – 23,492 100,170 910,588 241,140 1,251,898 FVSI and available-for-sale investments classified as level 2 include mutual funds, the fair value of which is determined based on the fund’s latest reported net assets value (NAV) as at the date of statement of consolidated financial position. Messages Notes to the Consolidated Financial Statements Business Model Management Discussion and Analysis Stewardship Identity Financial Reports Supplementary Information 157 The third level of investments represents investments recoded at cost as its fair value cannot be measured reliably. The value obtained from the relevant valuation model may differ, with the transaction price of a financial instrument, The difference between the transaction price and the model value commonly referred to as ‘day one profit and loss’ is either amortised over the life of the transaction, deferred until the instrument’s fair value can be determined using market observable data, or realised through disposal. Subsequent changes in fair value are recognised immediately in the income statement without reversal of deferred day one profits and losses. 28. Related Party Transactions In the ordinary course of business, the Bank transacts business with related parties, The related party transactions are governed by limits set by the Banking Control Law and the regulations issued by SAMA, The nature and balances resulting from such transactions as at and for the year ended 31 December are as follows: 2015 (SAR ’000) 2014 (SAR ’000) Mutajara 914,942 1,407,259 Contingent liabilities* 243,646 279,591 42 40,301 723,558 1,319,775 Related parties Members of the Board of Directors Current accounts Companies and establishments guaranteed by members of the Board of Directors Mutajara Contingent liabilities* – 18,945 Other major shareholders (above 5% equity share) Mutajara Contingent liabilities* Current accounts Other liabilities 2,758,530 3,226,989 261,091 256,308 42 – 23,244 22,386 1,201,924 365,471 Mutual funds Investments in mutual funds * off-balance sheet items Al Rajhi Bank in 2015 The fair values of on-statement financial instruments in the statement of financial position, are not significantly different from the carrying values included in the consolidated financial statements. The fair values of financing due from and due to banks which are carried at amortised cost, are not significantly different from the carrying values included in the financial statements, since the current market commission rates for similar financial instruments are not significantly different from the contracted rates, and for the short duration of due from and due to banks. Messages Notes to the Consolidated Financial Statements Business Model Management Discussion and Analysis Stewardship Identity Financial Reports Al Rajhi Bank in 2015 158 Supplementary Information Income and expenses pertaining to transactions with related parties included in the consolidated financial statements for the years ended 31 December are as follows: Income from financing and other Mudaraba fees Employees’ salaries and benefits (air tickets) Rent and premises related expenses Board of Directors’ remunerations 2015 (SAR ’000) 2014 (SAR ’000) 61,549 77,153 100,410 65,207 5,272 12,197 960 850 4,575 4,443 The amounts of compensations recorded in favour of or paid to the Board of Directors and the executive management personnel during the years ended 31 December are as follows: Short-term benefits Provision for end of service benefits 2015 (SAR ’000) 2014 (SAR ’000) 37,102 44,247 1,352 1,488 The executive management personnel are those persons having authority and responsibility for planning, directing and controlling the activities of the Bank directly or indirectly. 29. Mudaraba Funds Mudaraba funds as of 31 December comprise the following: Customers’ Mudaraba and investments Current accounts, metals Total 2015 (SAR ’000) 2014 (SAR ’000) 13,250,617 12,945,448 2,040 2,038 13,252,657 12,947,486 Mudaraba and investments represents customer’s investment portfolio managed by Al Rajhi Capital Company and are considered as off-balance sheet. Consistent with the accounting policies of the Group, such balances are not included in the consolidated financial statements as these are held by the Group in fiduciary capacity. Messages Notes to the Consolidated Financial Statements Business Model Management Discussion and Analysis Stewardship Identity Financial Reports Supplementary Information 159 30. Special Commissions Excluded from the Consolidated Statement of Income The following represents the movements in charities account, which is included in other liabilities (see Note 12): 2014 (SAR ’000) 34,475 44,372 Additions during the year 41,822 10,578 Payments during the year (52,422) (20,475) Balance, end of the year 23,875 34,475 31. Investment Management Services The Bank offers investment services to its customers. The Bank has established a number of Mudaraba funds in different investment aspects. These funds are managed by the Bank’s Investment Department, and a portion of the funds is also invested in participation with the Bank, The Bank also offers investment management services to its customers through its subsidiary, which include management of funds with total assets under management of SAR 35.501 million (2014: SAR 25.924 million). Mutual funds’ financial statements are not included in the consolidated statement of financial position of the Bank. The Bank’s share of investments in these funds is included under investments, and is disclosed under related party transactions, Funds invested by the Bank in those investment funds amounted to SAR 1.201.924 thousand at 31 December 2015 (2014: SAR 365.471 thousand). 32. Capital Adequacy The Bank’s objectives when managing capital are, to comply with the capital requirements set by SAMA to safeguard the Bank’s ability to continue as a going concern; and to maintain a strong capital base. Capital adequacy and the use of regulatory capital are monitored daily by the Bank’s management. SAMA requires the banks to hold the minimum level of the regulatory capital and also to maintain a ratio of total regulatory capital to the risk-weighted assets at or above 8%. The Bank monitors the adequacy of its capital using ratios established by SAMA. These ratios measure capital adequacy by comparing the Bank’s eligible capital with its consolidated statement of financial position, commitments and contingencies, to reflect their relative risk as of 31 December 2015 and 2014. Al Rajhi Bank in 2015 Balance, beginning of the year 2015 (SAR ’000) Messages Notes to the Consolidated Financial Statements Business Model Management Discussion and Analysis Stewardship Identity Financial Reports Al Rajhi Bank in 2015 160 Supplementary Information Credit risk-weighted assets Operational risk-weighted assets Market risk-weighted assets Total Pillar I – risk-weighted assets 2015 (SAR ’000) 2014 (SAR ’000) 206,329,555 202,080,035 23,808,192 23,971,738 6,150,633 683,906 236,288,380 226,735,679 Tier I – capital 46,639,054 41,896,193 Tier II – capital 2,579,119 2,526,000 49,218,173 44,422,193 Tier I ratio (%) 19,74 18,48 Tier I & II ratio (%) 20,83 19,59 Total tier I & II capital Capital Adequacy Ratio % 33. Issued IFRS but not yet Effective The Bank has chosen not to early adopt the following new standards which have been issued but not yet effective for the Bank’s accounting years beginning on or after 1 January 2015 and is currently assessing their impact. Following is a brief on the new IFRS and amendments to IFRS effective for annual periods beginning on or after 01 January 2015. Effective for Annual Periods beginning on or after IFRS 9 Financial Instruments 1 January 2018 IFRS 15 Revenue from Contracts with Customers 1 January 2017 IFRS 14 Regulatory Deferral Accounts 1 January 2016 Amendments of IFRS 11 Accounting for Acquisitions of Interests in Joint Operations 1 January 2016 Amendments to IAS 16 and IAS 38 Clarification of Acceptable Methods of Depreciation and Amortisation 1 January 2016 Amendments to IAS 27 Equity Method in Separate Financial Statements 1 January 2016 Amendments to IFRS 10 and IAS 28 Sale or Contribution of Assets between an Investor and its Associate or Joint Venture 1 January 2016 Amendments to IFRSs Annual improvements to IFRSs 2012 – 2014 cycle 1 January 2016 Amendments to IFRS 10, IFRS 12 and IAS 28 Investment Entities: Applying the Consolidation Exception 1 January 2016 Amendments to IAS 1 Disclosure Initiative 1 January 2016 Messages Notes to the Consolidated Financial Statements Business Model Management Discussion and Analysis Stewardship Identity Financial Reports Supplementary Information The Consolidated Financial Statements were approved by the Board of Directors on 9 Jumada I 1437 H (corresponding to 18 February 2016). Figures have been rearranged or reclassified wherever necessary for the purpose of better presentation, however, no significant rearrangements or reclassifications have been made in these financial statements. 36. Subsequent Events The Board of Directors proposed, in its meeting held on 21 January 2016, a distribution of dividends to the shareholders for the second half of the current year in a net amount of SAR 1.625 million, after Zakat deduction on shareholders, for SAR 1 per share. The Board’s proposal is subject to the approval of the ordinary General Assembly in its next meeting. 37. Disclosure under BASEL III Framework Certain qualitative and quantitative disclosures are required under the Basel III framework. These disclosures will be made available on the Bank’s website (www.alrajhibank.com.sa) within prescribed time as required by SAMA. Such disclosures are not subject to audit by the external auditors of the Bank. Al Rajhi Bank in 2015 35. Comparative Figures 161 34. Approval of the Board of Directors 162 Al Rajhi Bank in 2015 Solution oriented Helping our customers achieve their objectives through effective and efficient solutions Messages Business Model Management Discussion and Analysis Stewardship Identity Financial Reports Supplementary Information 163 Al Rajhi Bank in 2015 Supplementary Information Consolidated Statement of Financial Position in USD Consolidated Statement of Income in USD Five Year Summary in USD GRI Content Index Glossary of Key Islamic Finance Terms Corporate Information 164 165 166 167 170 172 Messages Business Model Management Discussion and Analysis Consolidated Statement of Financial Position in USD Stewardship Identity Financial Reports Al Rajhi Bank in 2015 164 Supplementary Information 2015 (USD ’000) 2014 (USD ’000) Cash and balances with Saudi Arabian Monetary Agency (“SAMA”) and other central banks 7,214,324 8,956,101 Due from banks and other financial institutions 7,176,282 4,404,322 Investments 10,633,830 11,346,566 Financing, net 56,058,098 54,917,323 As at 31 December Assets Investment property Property and equipment, net 360,000 1,487,715 – 1,283,718 Other assets 1,234,990 1,148,386 Total Assets 84,165,239 82,056,415 1,215,526 569,397 Liabilities and Shareholders’ Equity Liabilities Due to banks and other financial institutions 68,327,405 68,287,213 Other liabilities 2,185,227 2,027,487 Total Liabilities 71,728,158 70,884,096 Share capital 4,333,333 4,333,333 Statutory reserve 4,333,333 4,333,333 Custome deposits Shareholders’ Equity 799,401 692,960 2,311,013 1,287,692 660,000 525,000 Total Shareholders’ Equity 12,437,081 11,172,318 Total Liabilities and Shareholders’ Equity 84,165,239 82,056,415 Other reserves Retained earnings Proposed gross dividends and Zakat The consolidated statement of financial position and the consolidated statement of income given on pages 94 and 95 are solely for the convenience of shareholders, investors, bankers and other users of Financial Statements and do not form part of the Financial Statements. Exchange Rate of SAR 3.75 per USD has been used for the above conversion of SAR Financial Statements into USD. Messages Business Model Consolidated Statement of Income in USD Management Discussion and Analysis Stewardship Identity Financial Reports Supplementary Information 2014 (USD ’000) 2,735,568 2,723,338 Income Gross financing and investments income (79,850) (105,386) 2,655,718 2,617,952 Fee from banking services, net 721,091 730,257 Exchange income, net 261,218 253,882 Return on customers, banks and financial institutions, time investments Net Financing and Investments Income Other operating income 27,514 42,435 Total Operating Income 3,665,540 3,644,526 709,611 670,427 64,991 68,542 Expenses Salaries and employee-related benefits Rent and premises-related expenses 99,760 110,058 Other general and administrative expenses 366,464 354,754 Impairment charge for financing, net 522,140 616,581 1,220 1,185 Total Operating Expenses 1,764,187 1,821,547 Net Income for the Year 1,901,353 1,822,979 1,625 million 1,625 million 1.17 1.12 Depreciation and amortisation Board of Directors’ remuneration Weighted average number of shares outstanding Basic and diluted earnings per share (in SAR) Al Rajhi Bank in 2015 2015 (USD ’000) 165 For the years ended 31 December Messages Business Model Five Year Summary in USD Management Discussion and Analysis Stewardship Identity Financial Reports 166 Supplementary Information Key indicators from the consolidated financial statements 2015 2014 2013 2012 2011 Net financing and investment income 2,656 2,618 2,573 2,491 2,419 Total operating income 3,666 3,645 3,692 3,729 3,334 Total operating expenses 1,764 1,822 1,709 1,626 1,366 Net income 1,901 1,823 1,983 2,103 1,967 Total comprehensive income 1,845 1,806 1,965 2,103 1,967 Financing, net 56,058 54,917 49,817 45,851 37,417 Customer deposits 68,327 68,287 61,757 59,039 47,395 Total assets 84,165 82,057 74,632 71,302 58,862 Total liabilities 71,728 70,884 64,366 61,577 49,931 Total shareholders’ equity 12,437 11,172 10,266 9,725 8,930 Al Rajhi Bank in 2015 For the years ended 31 December Operating results for the year, USD million Assets and liabilities, USD million Profitability Return on average assets, % 2.29 2.33 2.72 3.23 3.64 Return on average equity, % 16.11 17.01 19.87 22.54 23.10 Basic and diluted earnings per share, USD 1.17 1.12 1.32 1.40 1.31 Dividend per share, USD 0.67 0.73 1.20 0.87 0.87 Tier I, % 19.74 18.48 18.49 14.68 14.71 Tier I and II, % 20.83 19.59 19.60 19.83 20.03 12,374 11,761 10,603 10,054 9,282 525 501 528 513 496 Regulatory ratios Capital adequacy ratio: Growth Staff Nos. Branches (Nos.) Exchange Rate of SAR 3.75 per USD has been used for the above conversion of SAR Financial Statements into USD Messages Business Model GRI Content Index Management Discussion and Analysis Stewardship Identity Financial Reports Supplementary Information Description Page No./ Explanations GENERAL STANDARD DISCLOSURES Strategy and Analysis G4-1 Most senior decision maker’s statement 12 - 13 Organisational Profile G4-3 Name of the Organisation 172 G4-4 Primary brands, products and services G4-5 Location of the organisation’s headquarters G4-6 Countries where the organisation operates G4-7 Nature of ownership and legal form G4-8 Markets served 18 G4-9 Scale of the reporting organisation 18 G4-10 Total workforce by employment type, age, gender and region 50 G4-13 Changes during the reporting period regarding size, structure or ownership 18 172 46 172 None Identified Material Aspects and Boundaries G4-17 List of all entities included in the organisation’s consolidated financial statements 18 G4-18 Process of defining the report content G4-19 List of all material aspects identified in the process for defining report content G4-20 Aspect boundary within the organisation G4-21 Aspect boundary outside the organisation G4-22 Restatements of previous information None G4-23 Significant changes to the scope and boundary from previous reporting periods None 22 168 - 169 11 11 Stakeholder Engagement G4-24 List of stakeholder groups engaged by the organisation 22 G4-25 Basis of identification and selection of stakeholders with whom to engage 22 G4-26 Organisation’s approaches to stakeholder engagement, including frequency of engagement by type and by stakeholder group 22 Key topics and concerns that have been raised through stakeholder engagement 22 G4-27 Report Profile G4-28 Reporting period G4-29 Date of most recent previous report 11 G4-30 Reporting cycle 11 G4-31 Contact point regarding the report 11 G4-32 Compliance with GRI G4 guidelines 11 31 December 2014 Al Rajhi Bank in 2015 Index No. 167 This report contains ‘Standard Disclosures from the GRI G4 Sustainability Reporting Guidelines’. This is the Organisation’s first attempt to comply with the guidelines and hence is not in accordance with core or comprehensive criteria. Messages GRI Content Index Business Model Management Discussion and Analysis Stewardship Identity Financial Reports Al Rajhi Bank in 2015 168 Supplementary Information Index No. Description Page No./ Explanations Governance G4-34 Governance structure of the organisation 64 Ethics and Integrity G4-56 Organisation’s values, principles, standards and norms of behavior 41 - 43 SPECIFIC STANDARD DISCLOSURES Category: Economic Aspect: Economic Performance G4-EC1 Economic value generated and distributed G4-EC3 Coverage of the organisation’s defined benefit plan obligations Not reported 133 Aspect: Indirect Economic Impacts G4-EC7 Development and impact of infrastructure investments and services supported 84 - 85 Category: Environmental Aspect: Compliance G4-EN29 Monetary value of significant fines and non-monetary sanctions with environmental laws and regulations No fines reported during the year Aspect: Transport G4-EN30 Environmental impacts of transporting products and other goods None Category: Social Subcategory: Labour Practices and Decent Work Aspect: Employment G4-LA1 Number and rates of new employee hires and employee turnover 51 G4-LA2 Benefits provided to full-time employees 53 Aspect: Training and Education G4-LA9 Average hours of training 52 G4-LA10 Programmes for skills management 52 G4-LA11 Regular performance and career development reviews 51 Subcategory: Human Rights Aspect: Investment G4-HR3 Incidents of discrimination and corrective actions taken None Aspect: Child Labour G4-HR5 Incidents of child labour None Aspect: Forced or Compulsory Labour G4-HR6 Incidents of forced or compulsory labour None Messages GRI Content Index Business Model Management Discussion and Analysis Stewardship Identity Financial Reports Supplementary Information Description Page No./ Explanations Subcategory: Society Aspect: Local Communities G4-SO1 Engagement with local community G4-SO3 Operations assessed for risks related to corruption G4-SO5 Confirmed incidents of corruption and actions taken 55 74 - 75 None Aspect: Anticompetitive Behaviour G4-SO7 Legal actions for anticompetitive behaviour, antitrust and monopoly practices and other outcomes None Aspect: Compliance G4-SO8 Monetary value of fines and non-monetary sanctions for non-compliance with laws and regulations No fines reported during the year Category: Social Subcategory: Product Responsibility Aspect: Customer Health and Safety G4-PR2 Incidents of non-compliance with regulations and voluntary codes concerning the health and safety impacts of products and services None Aspect: Product and Service Labeling G4-PR4 Incidents of non-compliance with regulations and voluntary codes concerning product and service information and labelling None Aspect: Marketing Communications G4-PR7 Incidents of non-compliance with regulations and voluntary codes concerning marketing communications None Aspect: Customer Privacy G4-PR8 Complaints regarding breaches of customer privacy and losses of customer data None Aspect: Compliance G4-PR9 Monetary value of significant fines for non-compliance with laws and regulations concerning the provision and use of products and services None Al Rajhi Bank in 2015 Category: Social 169 Index No. Messages Business Model Glossary of Key Islamic Finance Terms Management Discussion and Analysis Stewardship Identity Financial Reports Al Rajhi Bank in 2015 170 Supplementary Information Ajr commission or fee charged for services Akar instalment sale to invest in property Financing to give customers an opportunity to invest in property with repayment to the Bank in the form of instalments over a period of time. Bai al Arboon down payment sale A sale agreement in which a down payment is provided in advance as part payment towards the price of the commodity for reserving the commodity. The down payment is forfeited if the buyer does not return to take the commodity and the seller is entitled to sell the commodity. Bai Al Ajel deferred payment sale A sale on a deferred payment basis. Equipment or goods are sold by the Bank to the client for an agreed lump sum price which includes the profit required by the Bank without disclosing the cost. The client may pay by instalments within a pre-agreed period, or in a lump sum. Bai Inah sale and buy-back The sale and buy-back of an asset for a higher price than that for which the seller originally sold it. The seller immediately buys back the asset just sold on a deferred payment basis at a price higher than the original price. This can be seen as a loan in the form of a sale. Eirad credit facilities granted against assignment of an income stream for a specific period. Fiqh Islamic jurisprudence Gharar uncertainty Ijara Thumma Bai leasing to purchase Mudaraba trust financing, profit sharing One of three fundamental prohibitions in Islamic finance (the other two being Riba and Maysir). Gharar is a concept that covers certain types of haram uncertainty whereby one or more parties stand to be deceived through ignorance of an essential element in the contract. Gambling is a form of Gharar because the gambler is ignorant of the result of the gamble. The prohibition on Gharar is often used as the grounds for criticism of conventional financial practices such as short selling, speculation and derivatives. The same principle governing an Ijara contract, but at the end of the lease period the lessee buys the asset for an agreed price through a purchase contract. An investment partnership, whereby the investor (the Rab al mal) provides capital to the entrepreneur (the mudarib) in order to undertake a business or investment activity. While profits are shared on a pre-agreed ratio, losses are born by the investor alone. The mudarib loses only his share of the expected income. Halal lawful, permissible Haram unlawful, forbidden Activities, professions, contracts and transactions that are explicitly prohibited by the Quran or the Sunnah. Hawala bill of exchange, remittance A contract which allows a debtor to transfer his debt obligation to a third party who owes the former a debt. The mechanism of Hawala is used for settling international accounts by book transfers, thus obviating the need for a physical transfer of cash. Ijara leasing A lease agreement whereby a bank or financier buys an item for a customer and then leases it to him over a specific period, thus earning profits for the Bank by charging rental. The duration of the lease and the fee are set in advance. During the period of the lease, the asset remains in the ownership of the lessor (the Bank), but the lessee has the right to use it. After the expiry of the lease agreement, this right reverts to the lessor. Ijara wa Iqtina buy-back leasing Istisnaa advance purchase of goods or buildings A contract of acquisition of goods by specification or order, where the price is paid in advance, or progressively in accordance with the progress of a job. For example, to purchase a yet to be constructed house, payments would be made to the builder according to the stage of work completed. This type of financing, along with Salam, is used as a purchasing mechanism, and Murabaha and Bai Al Ajel are for financing sales. Kafalah guarantee Shari’a principle governing guarantees. It applies to a debt transaction in the event of a debtor failing to pay. Maysir gambling One of three fundamental prohibitions in Islamic finance (the other two being Riba and Gharar). The prohibition on Maysir is often used as grounds for criticism of conventional financial practices such as speculation, conventional insurance and derivatives. The investor has no right to interfere in the management of the business, but he can specify conditions that would ensure better management of his money. In this way Mudaraba is sometimes referred to as a sleeping partnership. A joint Mudaraba can exist between investors and a bank on a continuing basis. The investors keep their funds in a special fund and share the profits before the liquidation of those financing operations that have not yet reached the stage of final settlement. Many Islamic investment funds operate on the basis of joint Mudaraba. Mudarib entrepreneur in a Mudaraba contract The entrepreneur or investment manager in a Mudaraba who puts the investor’s funds in a project or portfolio in exchange for a share of the profits. A Mudaraba is similar to a diversified pool of assets held in a discretionary asset management portfolio. Messages Glossary of Key Islamic Finance Terms Business Model Management Discussion and Analysis Stewardship Identity Financial Reports Supplementary Information The legality of this financing technique has been questioned because of its similarity to Riba. However, the modern Murabaha has become a popular financing technique among Islamic banks, used widely for consumer finance, real estate and the purchase of machinery and for financing short-term trade. Musharaka joint venture, profit and loss sharing An investment partnership in which all partners are entitled to a share in the profits of a project in a mutually agreed ratio. Losses are shared in proportion to the amount invested. All partners to a Musharaka contribute funds and have the right to exercise executive powers in that project, similar to a conventional partnership structure and the holding of voting shares in a limited company. This equity financing arrangement is widely regarded as the purest form of Islamic financing. The two main forms of Musharaka are – l Permanent Musharaka: an Islamic bank participates in the equity of a project and receives a share of the profit on a pro rata basis. The length of contract is unspecified, making it suitable for financing projects where funds are committed over a long period. l Diminishing Musharaka: this allows equity participation and sharing of profits on a pro rata basis, and provides a method through which the Bank keeps on reducing its equity in the project, ultimately transferring ownership of the asset to the participants. The contract provides for payment over and above the Bank’s share in the profit for the equity held by the Bank. Simultaneously the entrepreneur purchases some of the Bank’s equity, progressively reducing it until the Bank has no equity and thus ceases to be a partner. A financing agreement whereby the bank purchases a commodity or an asset and sells it to the client based on a purchase promise from the client with a deferred price higher than the cash price, thus making the client a debtor to the Bank for the sale amount and for the period agreed in the contract. Qard Hasan benevolent loan A loan contract between two parties for social welfare or for short-term bridging finance. Repayment is for the same amount as the amount borrowed. The borrower can pay more than the amount borrowed so long as it is not stated by contract. Riba interest An increase, addition, unjust return, or advantage obtained by the lender as a condition of a loan. Any risk-free or ‘guaranteed’ rate of return on a loan or investment is Riba. Riba in all its forms is prohibited in Islam. In conventional terms, Riba and ‘interest’ are used interchangeably, although the legal notion extends beyond mere interest. Shari’a Islamic jurisprudence Sukuk Islamic bond An asset-backed bond which is structured in accordance with Shari’a and may be traded in the market. A Sukuk represents proportionate beneficial ownership in the underlying asset, which will be leased to the client to yield the return on the Sukuk. Takaful Islamic insurance Based on the principle of mutual assistance, Takaful provides mutual protection of assets and property and offers joint risk-sharing in the event of a loss by one of the participants. Takaful is similar to mutual insurance in that members are the insurers as well as the insured. Conventional insurance is prohibited in Islam because its dealings contain several haram elements, such as Gharar and Riba. Tawarruq reverse Murabaha In personal financing, a client with a genuine need buys an item on credit from the Bank on a deferred payment basis and then immediately resells it for cash to a third party. In this way, the client can obtain cash without taking out an interest-based loan. Ujrah fee The financial charge for using services, or Manfaat (wages, allowance, commission, etc.). Waqf charitable trust Zakat religious tax An obligatory contribution which every wealthy Muslim is required to pay to the Islamic state, or to distribute amongst the poor. According to Islam, Zakat – the third pillar of Islam – purifies wealth and souls. Zakat is levied on cash, cattle, agricultural produce, minerals, capital invested in industry and business. Al Rajhi Bank in 2015 A form of credit in which the Bank buys an item and sells it to the customer on a deferred basis. The price includes a profit margin agreed by both parties. Repayment, usually in instalments, is specified in the contract. Mutajar an asset financing mechanism with deferred payment 171 Murabaha cost-plus financing Messages Business Model Corporate Information Management Discussion and Analysis Stewardship Identity Financial Reports Al Rajhi Bank in 2015 172 Supplementary Information Name Al Rajhi Banking and Investment Corporation Trade Name Al Rajhi Bank Commercial 1010000096 Registration No. Registered Logo Legal Form A Saudi joint stock company, formed and licensed pursuant to Royal Decree No. M/59 dated 3 Dhul Qadah 1407H (29 June 1987), in accordance with Article 6 of the Council of Ministers Resolution No. 245, dated 26 Shawal 1407H (23 June 1987). Stock Exchange Listing The shares of the Bank are listed on the Saudi Stock Exchange (Tadawul). Stock code: 1120.SSE Subsidiary Companies Name of Subsidiary and Branches Country of operation Country of establishment Al Rajhi Capital Company Kingdom of Saudi Arabia Kingdom of Saudi Arabia Al Rajhi Development Company Limited Kingdom of Saudi Arabia Kingdom of Saudi Arabia Al Rajhi Takaful Agency Company Kingdom of Saudi Arabia Kingdom of Saudi Arabia Al Rajhi Management Services Company Kingdom of Saudi Arabia Kingdom of Saudi Arabia Al Rajhi Corporation Limited Malaysia Malaysia Al Rajhi Bank (Kuwait branch) Kuwait Kingdom of Saudi Arabia Al Rajhi Bank (Jordan branch) Jordan Kingdom of Saudi Arabia Auditors PricewaterhouseCoopers KPMG Al Fozan & Partners Head Office/ Al Rajhi Bank Registered Office Olaya Street PO Box 28, Riyadh 11411 Kingdom of Saudi Arabia Tel: +966920003344 (KSA) | +966114603333 (International) Fax: +966114603351, +966114600705 Web: www.alrajhibank.com.sa E-mail: [email protected] This Al Rajhi Banking and Investment Corporation report has been produced by Smart Media The Annual Report Company, a certified carbon neutral organisation. Additionally, the greenhouse gas emissions resulting from activities outsourced by Smart Media in the production of this report, including the usage of paper and printing, are offset through verified sources. This Al Rajhi Banking and Investment Corporation report has been prepared using the Smart Integrated Reporting MethodologyTM of Smart Media The Annual Report Company.