Residential Waste and Recycling Services

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Residential Waste and Recycling Services
2014
COVER FOR SPANISH VERSION
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R e c y c l e N ow !
Conserve Our Future
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Dear
Indio Residents and Businesses,
The City of Indio is committed to enhancing our community environment by
encouraging waste diversion and recycling practices. In partnership with Burrtec
Waste & Recycling Services, we have made several solid waste and recycling
programs available to Indio residents and businesses. These services are outlined in
this brochure so be sure to keep it handy for reference throughout the year.
Residents of Indio have access to three waste containers, landfill waste, green waste
and recyclables. Placing the appropriate items in these containers will help divert
more waste from the landfill for recycling and composting. This not only reduces
waste, it also reduces greenhouse gas emissions. Other services provided to residents
include free bulky item pick-up, free electronic waste pick-up and a free sharps
disposal program.
Burrtec Waste & Recycling Services automated refuse and recycling program
only allows for disposal of materials placed inside the proper containers. Refuse,
recyclables, or yard waste outside of your containers will not be picked up (with
the exception of cardboard boxes which must be flattened, tied together and
placed next to the recycling barrel). Be sure the hinged lids are closed. Special
programs are described within this brochure.
In 2012, the State mandated commercial facilities to recycle. To help meet this
requirement, the City has expanded efforts to provide more options for waste
disposal. The City now has a commercial food waste program that allows restaurants
to compost food waste into beneficial soil rather than sending it to the landfill.
Audits for commercial and multi-family housing units are a core component of the
commercial recycling program. These audits are provided by Burrtec and can help
identify the amount of waste that can be recycled. A business that increases recycling
can potentially reduce the costs associated with removing waste. It costs less to
recycle than to dispose of waste in a landfill.
Please take a moment to learn about all of the waste and recycling programs. If you
have any questions, please contact the Environmental Programs Coordinator at 760625-1815 or visit www.indio.org. The City works hard to introduce innovative waste
reduction programs, but it is the residents and businesses that make them successful.
I encourage all residents and business to utilize the available services so that together
we can keep our community healthy and clean while conserving precious resources.
Sincerely,
Barrel Handling Instructions
• All barrels must be out before 6:00 a.m.
with the lid closed. Place barrel at the curb,
with the front facing the street.
• Barrels must be at least five feet from any stationary
object such as a mailbox, fence post, or tree.
• Parked cars must be at least fifteen feet from barrels.
Dan Martinez
City Manager
• Multiple barrels must be at least two feet from each other.
• Do not overload the barrels. Maximum weight is
150 lbs. per barrel.
• All cardboard boxes must be flattened, tied together,
and placed next to the recycling barrel.
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out before
6 a.m.
5 ft.
from any
stationary
object
Max.
weight
150 lbs.
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Standard Residential Service
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8 Unacceptable Items for the Burgundy Barrel
• Construction debris, dirt, etc.
• Medical products such as syringes
The burgundy barrel is for regular household trash,
• Hot ashes or hot coals must be cooled to room temperature
food waste, pet waste (secured in plastic bags), and
• Bulky items such as furniture, appliances, etc.
any items that cannot be recycled.
• Electronic items such as televisions and computers
• Universal Waste such as household batteries, cell phones,
and fluorescent light bulbs
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Acceptable Items for the GREY Barrel
• White and colored paper
• Envelopes
• Newspapers
• Cardboard (flattened)
• Phonebooks
• Aluminum, steel, and tin cans
• Cardboard cereal boxes
• Plastic bottles & containers
numbered 1-7 (see recycle symbol
at bottom of container)
• Magazines
Grey
Barrel
Commingled
Recycling
• Junk mail
We all have a responsibility to recycle. Recycling glass
and aluminum containers has become a habit, but
we can do so much more- and it’s easy! You don’t
even have to separate your recyclables. Mixing all
• Books
• File folders
• Plastic medicine bottles (empty)
• Glass bottles and jars
• Aerosol containers (empty)
8 Unacceptable Items for the GREY Barrel
recyclable items in one barrel is called co-mingling.
• Food and liquid waste
• Bubble wrap
Paper, glass, aluminum, plastics, and tin materials are
• Padded envelopes
disposed of in the same recycling barrel.
• Food-stained paper items,
e.g. used paper plates
and pizza boxes
If you don’t have a grey recycle barrel or require
• Toilet and facial tissue
additional grey barrels for recycling – free-of-
• Used paper towels
• Mirrors
charge – please call Burrtec at (760) 340-2113.
• Styrofoam
• Medical waste (including
needles/syringes)
• Tyvek envelopes
• Non-numbered plastics
• Household chemicals
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• Green waste
• Dishware
• Window glass
• Oil
• Clothes
• Wax-coated cardboard
• Electronic equipment
• Batteries
• light bulbs
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Burgundy
Barrel
Regular
Trash
• Hazardous materials such as motor oil, cleaning products,
pool chemicals, car batteries, etc.
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Acceptable Items for the GREEN Barrel
• Twigs and small branches
(4 inches or less in diameter
and 3 feet or less in length)
• Green plants
• Vegetation from the yard
• Garden trimmings
• Grass
• Leaves
GreEN
Barrel
GREEN
WASTE
• Weeds
• Small wood scraps
• Tree limbs
• Wood chips
• Sawdust
The green barrel is for all yard trimmings such as
grass, tree branches, sawdust, green plants, weeds,
and all organic materials generated from yard work.
All items must fit into the barrel with the lid closed. If
necessary, cut up trimmings to increase the amount
of yard waste that fits in the green barrel. DO NOT
place yard waste in plastic bags. Plastic bags are not
compostable and will contaminate the yard waste.
8 Unacceptable Items for the GREEN Barrel
• Plastic bags
• Soil/rocks
• Pet waste
• Food waste
• Tree stumps
• Painted wood
• Containers of any type
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Apartment/
Multi-Family Housing Program
Annual Events
Most apartment and multi-family housing complexes use commercial trash and
recycling bins. All trash and recycling materials must be placed in the bins with
the lids closed. State mandated Assembly Bill 341 requires all commercial and
multi-family housing complexes with four or more units to recycle. If your complex
is not currently recycling, please contact Burrtec at (760) 340-2113 to set up a
commercial recycling program.
Dark Grey Bin – Regular Trash
The dark grey bin is for regular household trash, food
waste, pet waste (secured in plastic bags), and any items
that cannot be recycled.
Bi-Annual Free Document Shredding
Skilled identity thieves use a variety of methods to gain access to your personal
8 Non-Acceptable Items
information, including sifting through your trash looking for documents such
• Construction debris, dirt, etc.
as tax records, bank statements, credit offers, legal documents, and other
• Hazardous materials such as motor oil, cleaning products, pool chemicals,
car batteries, etc.
personal documentation.
• Medical products such as syringes
• Hot ashes or hot coals must be cooled to room temperature
• Bulky items such as furniture, appliances, etc.
• Electronic items such as televisions, cell phones and computers
• Universal Waste such as household batteries and fluorescent bulbs
To help Indio residents dispose of sensitive documents safely and securely, the City
and Burrtec offer two free document shredding events per year. Acceptable items
include paper clipped, stapled and bound office and/or glossy paper, file folders,
and envelopes. Binders and notebooks will not be accepted. No appointment is
necessary and space is limited, so please bring only confidential materials. Individuals
are allowed a maximum of four (4) banker-boxes of documents.
White Bin –
Commingled Recycling
Free Document Shredding Events
The white bin is for commingled recyclables such as
May 10th and October 4th from 7 a.m. until 11 a.m. or until the truck fills up. There is a
glass, plastic and metal containers, cardboard, and paper
4 box limit. Shred events are located at:
items. For more detailed information, see acceptable/
unacceptable items list.
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Two community shred events are scheduled for 2014. These events will be held on
Indio Chamber of Commerce
82921 Indio Boulevard (parking lot), Indio, California
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Recycling and
Disposal Programs
Bulky Item Service
In order to dispose of large, bulky items that do not fit in the regular trash barrel,
residents can simply contact Burrtec at (760) 340-2113 to schedule a
Bulky Item Pick-up. You may place up to four items each week at the curb
by 6:00 a.m. on your regular trash day. This service and is offered at no charge
to residents.
• Large and small appliances
• Furniture
• Mattresses, box springs,
and bed frames
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• Bicycles and swing sets
There are three easy ways for residents to dispose of used motor oil and
filters: 1) schedule a FREE curbside pick-up (service not available for residents
of multi-family housing complexes); 2) drop them off at one of the City’s seven
Certified Collection Centers; or 3) drop them off at one of the City’s scheduled
collection events.
Note: When transporting used oil, it must be stored property in a clean, sealed, and
uncontaminated container. It is illegal to transport more than five gallons of used oil in
your personal vehicle.
Curbside Pick-up
Residents may contact Burrtec at (760) 340-2113 at least 48 hours in advance of their
regular service day to schedule a FREE pick-up of up to five gallons of used motor oil
(service not available to residents of multi-family housing complexes). Simply drain
your used motor oil into a transparent plastic one-gallon container. Oil filters must be
completely drained and sealed in a zip type bag. Place the container and filter next to
your recycle barrel by 6:00 a.m. on your regular service day.
Certified Collection Centers –
• Barbecues
• Carpet rolled and bundled (bundles should not exceed 4 feet)
• Computer monitors, laptop computer
• Standard and LCD televisions up to 37 inches (for televisions over
37 inches, please advise Burrtec representative for special handling)
8 Unacceptable Bulky Items
• Industrial waste
• Business waste
• Hazardous waste
• Engines and car parts
• Tires
Drop-off any time throughout the year
Note: Contact center for hours of operation.
• Burrtec’s Coachella Valley Transfer Station
87-011 A Landfill Road (760) 986-4094
• AutoZone 82220 Highway 111 (760) 342-8742
• Jiffy Lube 81088 Highway 111 (760) 775-5945
• O’Reilly Auto Parts 81710 Highway 111 (760) 863-3720
• Daniels Tire Service 82943 Highway 111 (760) 347-4034
• Firestone Store 82323 Highway 111 (760) 600-5069
• Pep Boys 81246 Highway 111 (760) 347-4597
• Midas Auto Service Center 80962 Highway 111 (760) 342-2260
• Building materials
Collection Events
• Bagged household trash
Used oil and oil filter collection events will be held on March 1, September 6th and
November 8th from 9 a.m. until noon at the following location:
If items are in good condition, residents should consider donating them to a
local charity or thrift store for reuse. Many organizations will pick up items
Home Depot 42100 Jackson Street (parking lot), Indio, California
For more information on collection events, please call the City’s Environmental
Coordinator (760) 625-1815 or Indio’s website at www.indio.org
free of charge.
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Acceptable Bulky Items
Used Motor Oil and Filter Recycling
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Tires
Used tires from residents can be disposed of at no charge at the used oil and oil
filter collection events. Only passenger and light truck tires will be accepted. No tire
rims will be accepted, all tires must be removed from the rim. A limit of 9 tires can
be accepted at one time from a resident but multiple trips are allowed. Tires from
businesses will not be accepted. The event dates are March 1, September 6th and
November 8th from 9 a.m. until noon.
Sharps Waste Disposal
The Sharps program is easy to use and allows Indio residents to properly dispose of
used needles and syringes, protecting themselves, their families and their community.
Indio residents can drop off their
Anti-freeze, Batteries, Oil and Paint at
the ABOP facility located at Burrtec’s
Coachella Valley
Transfer Station.
Household Hazardous Waste (HHW),
such as pesticides, paint thinners,
cleansers, fluorescent tubes, etc. can be
disposed of at the Palm Springs Regional
Permanent HHW Collection Facility
87-011 A Landfill Road
Coachella, CA
Monday - Friday
8:00 a.m. – 5:00 p.m.
Saturday
8:00 a.m. – 1:00 p.m.
1100 Vella Road
Palm Springs, CA 92264
Saturdays only:
October – May
9:00 a.m. – 2:00 p.m.
June – September
7:00 a.m. – 12:00 p.m.
The County of Riverside holds temporary HHW collection events where the full
range of household hazardous waste can be disposed at no charge. Two events are
scheduled for Indio on March 8 and December 13, 2014. The events are held at the
Date Festival Fairgrounds at 46350 Arabia St. at Gate 6 from 9:00 a.m. to 2:00 p.m.
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residents. Residents are allowed four FREE replacement containers per year.
How to Participate
To receive your FREE Sharps Disposal by Mail™ container, you must provide proof
that you are a resident of Indio. Such proof can include one of the following:
• Driver’s license
• Utility bill
Residents who use hypodermic needles, syringes, lancets, and pen needles can pick
up free disposal containers at the following participating pharmacies:
CVS Pharmacy 82270 Highway 111, Indio, CA 92201 Ph: (760) 342-2008
Rite Aid Pharmacy 47985 Monroe Street, Indio, CA 92201 Ph: (760) 347-3646
Walgreens Pharmacy 80925 Highway 111, Indio, CA 92201 Ph: (760) 347-8274
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ABOP & Household Hazardous Waste
Drop-off Facilities
The program is completely confidential and, best of all, is available FREE to Indio
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Electronic Waste Program
Electronic waste (E-Waste) includes old televisions, computer monitors, and other
electronic devices that are no longer of use (anything with a plug or circuit board).
Residents can dispose of E-Waste simply by contacting Burrtec at (760) 340-2113 at
least 48 hours in advance of their regular service day to schedule a Bulky Item pick-up.
Household Battery Recycling
Although household batteries are a small amount of the solid waste stream, they
are a concentrated source of some types of heavy metals. The main constituents of
concern for human health and the environment include: cadmium, lead and mercury.
Household batteries are considered hazardous waste and should not be disposed with
the residential garbage. The City of Indio now has drop off places where residents
can bring their used household batteries and the City will recycle them. Just bring
household batteries to any of the following locations:
their regular service day for pick-up. This service can be used weekly and is offered
at no charge to residents.
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Acceptable E-Waste Items
• Monitors and computer systems
• Televisions
• VCR and DVD players
• Cell phones
• Printers and copiers
• Radios, stereos, and tape players
Indio City Hall
100 Civic Center Mal
(760) 391-4000
• Microwaves and toasters/toaster ovens
• Vacuum cleaners
Indio Water Authority
83-101 Avenue 45
(760) 391-4038
Christmas Tree Recycling
Indio Senior Center
45-700 Aladdin Street
(760) 391-4170
Recycle your Christmas tree during the two weeks following the holiday. To
recycle your tree, cut it in half (if over 6 feet tall), remove all lights, tinsel,
ornaments, metal stands, and water bowls, and place it curbside by 6:00 a.m.
Indio Teen Center
81-678 Avenue 46
(760) 541-4400
on your regular trash day.
Indio Chamber of Commerce
82921 Indio Blvd
(760) 347-0676
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Upon scheduling, residents may place up to four items out at the curb by 6:00 a.m. on
Be sure to check hours and closures for each facility.
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Commercial and Industrial Waste and Recycling Services
Business Waste and Recycling Programs
Bin Handling Instructions
•Lids on bins should be closed.
• Do not overload the bins. Maximum weight is 500 lbs
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Dark Grey
BIN
Regular
Trash
The dark grey bin is for regular trash, food waste,
pet waste (secured in plastic bags), and any items
that cannot be recycled.
Acceptable Items for the Recycle Bin
• White and colored paper
• Envelopes
• Newspapers
• Cardboard (flattened)
• Phonebooks
• Aluminum, steel, and tin cans
• Cardboard cereal boxes
• Plastic bottles & containers
numbered 1-7 (see recycle symbol
at bottom of container)
• Magazines
• Junk mail
7.5”
• Books
• File folders
• Plastic medicine bottles (empty)
• Glass bottles and jars
• Aerosol containers (empty)
8 Unacceptable Items for the Recycle Bin
• Bubble wrap
• Padded envelopes
We all have a responsibility to recycle. Recycling
• Food-stained paper items,
e.g. used paper plates
and pizza boxes
glass and aluminum containers has become a habit,
• Toilet and facial tissue
• Used paper towels
• Mirrors
but we can do so much more – and it’s easy! You
don’t even have to separate your recyclables.
• Styrofoam
Mixing all recyclable items in one bin is called
• Medical waste (including
needles/syringes)
commingling. Paper, cardboard, glass, aluminum,
plastics, and tin materials can all be disposed of in
the same recycling bin.
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• Tyvek envelopes
• Non-numbered plastics
• Household chemicals
• Green waste
• Dishware
• Window glass
• Oil
• Clothes
• Wax-coated cardboard
• Electronic equipment
• Batteries
• light bulbs
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WHITE
BIN
Commingled
Recycling
• Food and liquid waste
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Commercial Recycling
Businesses can reduce their monthly trash bill by recycling their paper, cardboard,
aluminum, and plastic and glass bottles/containers. By recycling you will help keep
reusable resources out of the landfills, maximize profits, and minimize expenses. Join
leading Indio businesses by being proactive and implement a recycling program today.
Every construction project generates a wide variety of discards (concrete,
asphalt, wood, dirt, etc.). Recycling, salvaging, and reusing construction material
If your business is not currently recycling please contact Burrtec at (760) 340-
can save you money by reducing your disposal costs. Your recycling efforts
2113 to set up a commercial recycling program. Burrtec’s District Environmental
will not only save you money and conserve our natural resources, but will also
Coordinator will conduct a facility walk-through of your business to determine your
contribute to California’s requirements that all municipalities reduce recyclable
waste and recycling needs. Once your business’s needs have been assessed, service
materials going to landfills.
adjustments will be recommended accordingly. Based on the waste assessment and
implementation of a recycle program, businesses may reduce their disposal costs.
You’ll be surprised at how little you use your trash bin once you start recycling.
The City of Indio offers indoor recycling containers to businesses at little or no cost
while supplies last. For more information please contact the Environmental Programs
Coordinator at 760-625-1815 or email [email protected].
City of Indio
Organic Waste Program
In July 2011, the City of Indio, in partnership with Burrtec, started an Organic
(foodwaste) Waste Program for select businesses. The program will set procedures
and equipment in place to divert this recyclable waste from our landfills and into
Contractors can recycle construction and demolition debris by calling Burrtec
at (760) 340-2113 to order a roll-off container (20, 30 and 40 –yard containers
available) or by hauling the debris directly to a disposal facility using their own
equipment (no outside haulers are permitted within the City of Indio).
Below is a list of recyclable items that must be separated by material and placed
in separate roll-off containers in order to be recycled:
• Appliances (stoves, refrigerators, sinks, bathtubs, toilets)
• Cardboard
• Drywall/Plaster (gypsum and sheetrock)
• Green waste/Wood waste (dimensional lumber, clean wood,
fence boards, wood waste, tree trimmings, pallets)
licensed composting facilities. A restaurant, on average, disposes of more than 50
• Metals-ferrous (steel, stainless steel piping, roofing flashing) and
non-ferrous (aluminum, copper, brass)
tons of organic waste per year. Please contact Burrtec’s District Environmental
• Paving materials (asphalt, bricks, cinder blocks, concrete, dirt)
Coordinator at (760) 340-2113 for more information on this great program.
• Roofing tiles
For a FREE construction and demolition waste assessment to identify what
materials can be recycled and collected, how materials should be separated,
what containers will be needed at the site, and the strategic location of containers
for ease of recycling without contamination, contact Burrtec at (760) 340-2113.
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Construction and Demolition
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Construction and Demolition
Planning to hire a contractor
to do some repairs for you home?
Here are a few tips on how to save money:
• Save money on disposal costs by requiring the contractor to divert
material to a recycling facility. Landfill charges can usually
exceed the disposal costs at a recycling facility.
• Develop building designs that use standard material. For example,
wall section that use 4-by-8 foot sheets of material efficiently.
• Store left-over supplies and materials for your next project.
• Ask suppliers to remove packaging before shipping materials to
your home. You can also ask them to wrap materials in reusable
blankets or padding, or even take back the packaging after the
materials have been delivered.
Tips to Stop Waste Before It Starts
• Avoid leftovers, measure twice and cut once.
• Choose materials that are durable and do not have to be
replaced frequently.
• Use energy efficient lighting fixtures, insulation and appliances.
• Instead of traditional demolition, consider salvaging and careful
deconstruction so that the materials can be reused.
Perhaps the best way to reuse materials is to buy recycled! There are many items
available that come from recycled content, such as lumber, floor tile, carpet, and
many plastic items. Purchasing items with recycled content instead of products
made from new materials helps to increase recycling efforts and reuses valuable
materials that might otherwise be landfilled.
• Require subcontractors to include the cost of removing their waste
in their bids to give them an incentive to produce less waste.
• Buy building supplies that contain recycled materials to help expand
markets for recyclable materials.
Construction and Demolition (C&D) materials occupy a very large percentage of
our landfill space in Riverside County. Most construction waste consists of wood,
drywall, metals, concrete, tile, roofing materials and cardboard. These items can
all be reused or recycled with the proper management. Other items such as
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Construction and Demolition
carpet, sinks, toilets, and appliances can be reused.
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Frequently Asked Questions
What should I do with my barrels if I move?
Please leave your barrels for the next resident. Barrels are provided for your use, but
Are there any special services provided
for disabled persons?
remain the property of Burrtec Waste & Recycling Services.
Any disabled person who meets the Department of Motor Vehicles requirements
for an N-1 permanent disabled placard is entitled to special walk-in backyard or side
How should I handle any problems regarding my trash
and recycling service, such as a: missed pick-up, broken,
stolen barrels, etc.?
yard collection of trash, recyclable, and green waste, at no charge. Contact Burrtec’s
Customer Service Department at (760) 340-2113 for more information.
Questions and issues related to service and/or barrels should be directed to Burrtec
How do I dispose of prescription medications?
at (760) 340-2113.
In order to properly dispose of unwanted prescription medications, it is recommended
that they be placed in a water-resistant, nondescript container, such as the original
What should I do if my collection day falls on a holiday?
When a holiday falls on a weekday, collections for the remainder of the week will be
delayed by one day. Burrtec observes the following holidays:
• New Year’s Day
• Labor Day
• Memorial Day
• Thanksgiving Day
• Independence Day
• Christmas Day
mixed with water AND an undesirable substance such as used coffee grounds, kitty
litter, or cayenne pepper. Once these steps have been followed, place container in the
trash close to pick-up time. DO NOT flush medication down the toilet.
How can I eliminate unwanted junk mail?
Your recycling probably contains a large amount of unwanted “junk mail.” You can
now remove your name from national mailing lists that barrage you with daily supply
of unwanted “junk mail.” Write to the Mail Preference Service. After three months,
your unwanted mail should decrease by 75 percent.
and signature in a letter or on a postcard to:
Additional note from the City of Indio:
Stormwater
MAIL PREFERENCE SERVICE DIRECT MARKETING ASSOCIATION
When it rains, stormwater can pick up pollution and litter in the streets and wash
P.O. Box 9008, Farmingdale, NY 11735-9008
these contaminates into storm drains. Pollution from stormwater remains untreated
For information only, call (212) 768-7277 ext. 1888
as it moves through our environment. To help reduce stormwater pollution please
or visit www.dmaconsumers.org
make sure all waste goes in to the proper container and keep waste container lids
There may be a charge associated with this service.
closed when not in use. Remember, Only Rain Down the Drain.
You may register by mailing your name, home address,
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child-resistant bottle with the patient information removed or a sealable bag and then
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This Brochure was printed on recycled paper
Monday–Friday: 8:00 a.m. to 5:00 p.m.
City of Indio
Environmental Programs Office Hours
100 Civic Center Mall, Indio, CA 92201
Phone: (760) 625-1815
www.indio.org
City of Indio
Monday–Friday: 8:00 a.m. to 5:00 p.m.
Burrtec’s Customer Service Office Hours
41575 Eclectic Street, Palm Desert, CA 92260
Phone: (760) 340-2113 Fax: (760) 340-0417
www.burrtec.com
Return address
Burrtec Waste & Recycling Services
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Palm Desert, CA
Permit No. 149
PAID
Presorted Standard
US POSTAGE
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