Cheryl Bartlett - Bartlett Network of Champions
Transcription
Cheryl Bartlett - Bartlett Network of Champions
INTRODUCTION W elcome to Primerica Financial Services! Your decision to take advantage of this opportunity is probably one of the best decisions that you can make to better your future, as well as, the future of your family, friends and community. We are more than just financial solutions. We offer a business opportunity that can give you the freedom that you’ve been looking for. This is a company that was built by helping families just like yours and showing them how they can build a better financial future. Your role as a Personal Financial Representative will be to help solve the fundamental financial problems associated with today’s average household. This Playbook will help teach you the proper steps to make your business grow. It is complete only when used in conjunction with Tuesday and Saturday training sessions and one-on-one training with a leader. Primerica Financial Services is a tremendous opportunity. However, it is just that, an opportunity. You will have the total support of your leaders. We are committed to your success! But remember, it’s your commitment that will make the difference in how well you do. Take the time to study this Playbook carefully and always have it with you for reference when you attend training sessions. Your success will depend greatly on your commitment to this proven system. Go! Go! Go! Cheryl Bartlett Senior National Sales Director The co-authors of the Playbook, Josh Payne, Marian & Dennis Almazan Joshua Jordan, Ernel Cabanero Lanette Carey, David Smith Phillip Chatoff THE BARTLETT NETWORK OF CHAMPIONS 06.09.10 3 Internal Use Only, For Training and Educational Purposes. TABLE OF CONTENTS INTRODUCTION ........................................................................................................ 3 KITCHEN TABLE PRESENTATION ........................................................................ 7 Client Survey ..................................................................................................... 9 2 Page ............................................................................................................... 11 Sample Trend Tracks........................................................................................ 13 Data Collection ................................................................................................. 21 Standard/Preferred/Preferred Plus Rate Guild .................................................. 37 Underwriting Requirements ............................................................................. 38 Fast Start Script ................................................................................................ 39 BNC Playbook Appointment Process .............................................................. 41 Sample FNA ..................................................................................................... 43 GAMEPLAN FOR GREATNESS ............................................................................... 61 “START” ..................................................................................................................... 69 Office Information ............................................................................................ 71 Guild To Success .............................................................................................. 76 Builders Track 30 Day Sprint ........................................................................... 77 OVERCOMING OBJECTIONS .................................................................................. 83 RESOURCES .............................................................................................................. 99 Field Compensation ........................................................................................ 101 Setting Appointments ..................................................................................... 105 “T-Square’s ..................................................................................................... 106 “The Stable Table” ......................................................................................... 111 Thank You Notes ............................................................................................ 112 PROMOTION SLIPS ................................................................................................ 113 BOOTCAMP ............................................................................................................. 123 Client Survey .................................................................................................. 125 Theory of Decreasing Responsibility ............................................................. 126 2 Page (sample) .............................................................................................. 127 Setting Appointments ..................................................................................... 143 FNA Carry Back ............................................................................................. 147 THE BARTLETT NETWORK OF CHAMPIONS 06.09.10 5 Internal Use Only, For Training and Educational Purposes. KITCHEN TABLE PRESENTATION Client Survey 3 Reasons Why We Are Here Tonight: 1. Expanding & Need Help 2. Referrals 3. Earn Your Business As A Client Do you have someone right now who handles your current financial needs other than yourselves? □Y □N (If yes, are they open to make a change if we are able to improve and enhance their current situation?) First Names Last Name Phone # Client Spouse Current careers? ____________________ _____________________ What do you like about your current career? ____________________ _____________________ What would you change about it? ____________________ _____________________ If you could choose your ideal income, what would it be per year? _______________/_______________ Our goal is to help you get on the Right Financial Track to accomplish your goals and dreams. If Time and Money Were No Issue, What Would a Better Quality of Life Mean for You and Your Family? To provide a better quality of life for those you love: Spouse, Children, Parents Enjoy the Freedom that Financial Independence offers Freedom from the Worries and Stress of Financial Dependence Travel - Entertainment - Hobbies - Events Toys - Luxury's - Cars - Boats - Flat Screens TV's - Jewelry - Wardrobe Dream Home - 2nd Home - Lake House - Beach House - Ski Cabin - Hunting/Fishing Cabin Giving - Charities - Churches - Missions Change your Family Tree - Create a Legacy For most people, these things are just wishes. With PRIMERICA you can make these your reality! When will your current career allow you to accomplish these things? ____________________ On a scale of 1-10, how badly do you want to accomplish these things? ____________________ If we can show you a way to help you reach your goals that would give you more money, security and freedom than your current career, would you be open to exploring that option? □Y □N Do you know at what age you’ll have saved enough money to Retire? C: _____ S: _____ Your Social Security age is between 65 to 67. If you could retire by age 60 would that be an Ideal Retirement Age? □ Yes □ No What age C: _____ S: _____ If we can put together a plan to hit that goal, would you follow it? □Y □N Why I decided to get involved with Primerica. (1 minute or less) As I go through my presentation I want you to ask yourself 3 things: 1. Is Primerica a credible company? 2. Do you believe what Primerica does for families is life changing? 3. Who do you care about that would benefit from meeting with us? Maybe this will help: Lets play a little game. Who can you think of right now (first names only) that is: Married with Young Kids and a Homeowner? (WFA) Also, who comes to your mind first when I say: Best Salesperson that’s not pushy - Best Teacher - Most Enthusiastic - Most Ambitious - Most Motivated (Look down at the referral sheet and start writing names as they say them, ask for as many as they can think of then start your presentation.) More than 100,000 Representatives Over Six Million Clients in the United States, Canada, and Puerto Rico In Business Since 1977 The Largest Mutual Fund Sales Force in North America Our Mission: Help Families Become Properly Protected, Debt Free, and Financially Independent Today’s Financial Challenges DEBT Revolving debt – most of it on credit cards – is soaring, topping $970 billion in September 2008. The average household now owes $10,678 in credit card debt, up 29% from 2000. USA Today, November 10, 2008 The average household owes 20% more than it makes each year. Newsweek, February 1, 2008 ________________________________________________________________________________________ LIFE INSURANCE 68 million adult Americans have no life insurance at all. National Underwriter Life & Health, October 8, 2007 Stick with term and do your investing elsewhere. CNNMoney.com, viewed March 9, 2007 ______________________________________________________________________________ SAVINGS A quarter of all workers say they don’t put any money into savings and, of the ones who do, 34 percent set aside less than $100 per month. CNN.com, October 8, 2008 ______________________________________________________________________________ JOBS/ CAREERS Almost half of all workers live paycheck to paycheck just to make ends meet. CNN.com, October 8, 2008 The nation’s median salary last year was $36,140. After inflation, that’s almost 0.5% below 2006. Parade, April 15, 2008 ______________________________________________________________________________ Devastated and Depressed How real and serious are these problems? We have the solution! THE SOLUTIONS Client Example: Bob & Susan Smith 35 & 34 Years Old with 2 Children After a Financial Needs Analysis with Primerica Before Primerica Debt: RVP $723 $1,446 $84 $127 $562 $1,069 $350 $620 $1,719 $3,262 Debt: Consumer Debt: $41,000 Consumer Debt: $0 Mortgage Balance: $194,000 Mortgage Balance: $241,000 Mortgage Period: 29 years Mortgage Period: 16 years Total Monthly Pmt: $2,480 Total Monthly Pmt: $1,980 Debt Freedom Age: 64 Debt Freedom Age: 51 13 yrs less $500 in Savings per month Auto & Home Insurance: Auto: Home: District Leader Auto & Home Insurance: $152 Auto: $106 $91 Home: $72 $65 in Savings per month Life Insurance: Life Insurance: Bob: $100,000 $100,000 Susan: Children: $0 Total monthly cost: $250 Bob: $436,000 Susan: $436,000 $10,000 Children: Total monthly cost: $100 $150 in Savings per month Retirement: Retirement: IRA in bank 3%: $20,000 IRA in Mutual Funds: $20,000 Monthly Contributions: $100 Monthly Contributions: $500 At Age 65 @ 3% = $107,410 Age 65 @ 10% = $1,536,410 $315 /month in their pocket for cushion! Over ride $1,543 + Bonuses Families Need and Want Our Help! If you could potentially hit all of your goals and dreams doing what we do, with no risk of having to leave your current career, do you see any reason why you wouldn’t at least get started with us on a part time basis? Keys for Success 1. Show up to ALL Opportunity Meetings and Trainings. 2. Go on 10-15 Training Appointments with a field trainer your first 30 days. 3. Submit IBA w/ $99 + $25/ mo. for Insurance Licensing Fees and Supercharged POL. 4. Complete a Financial Needs Analysis for your family’s financial future. (See how our solutions can work for you) What, if anything would keep you from getting started right now? On a scale of 1-10, 10 being the highest, what is your desire to become debt free and financially independent? 1. For illustrative purposes only. Each debt situation will vary. Amounts and monthly payments rounded to the nearest whole number. Monthly payment illustrations do not include payments for taxes and insurance. Weighted average APR of consolidated personal debt and mortgage not shown. 2. Using Primerica’s Custom Advantage 30 (form C530); Primary: male, age 35, non-tobacco user, Spouse: female, age 34, non-tobacco user. 3. This example is for illustrative purposes and does not represent an actual investment. This example shows a constant rate of return, unlike actual investments which will fluctuate in value. It does not include fees and taxes, which would lower results. Distributions before 59 ½ may be subject to a 10% tax penalty. Consult your tax advisor with any questions. Rates of return used in the above illustration are hypothetical and do not represent the returns of an actual investment, which will fluctuate in value. The figure shows a 10% fixed nominal rate of return compounded monthly and do not take into consideration taxes or other factors. IBA/POL A recruit may cancel his or her contracts at any time. To receive a refund of the IBA fee (less a $30 processing fee), the recruit must cancel in writing with 120 days of the IBA submit date. Other conditions apply. Additionally, the recruit may cancel the monthly POL subscription fee at any time with 30 days notice to forestall future POL billings. Any refund, limited to the initial POL fee, must be requested with 30 days of the date the recruit’s solution number issued. For complete details, see the Independent Business Application, available from a Primerica representative. IBA/POL A recruit may cancel his or her contracts at any time. To receive a refund of the IBA fee (less a $30 processing fee), the recruit must cancel in writing with 120 days of the IBA submit date. Other conditions apply. Additionally, the recruit may cancel the monthly POL subscription fee at any time with 30 days notice to forestall future POL billings. Any refund, limited to the initial POL fee, must be requested with 30 days of the date the recruit’s solution number issued. For complete details, see the Independent Business Application, available from a Primerica representative. THE BARTLETT NETWORK OF CHAMPIONS 06.09.10 13 Internal Use Only, For Training and Educational Purposes. THE BARTLETT NETWORK OF CHAMPIONS 06.09.10 15 Internal Use Only, For Training and Educational Purposes. THE BARTLETT NETWORK OF CHAMPIONS 06.09.10 17 Internal Use Only, For Training and Educational Purposes. THE BARTLETT NETWORK OF CHAMPIONS 06.09.10 19 Internal Use Only, For Training and Educational Purposes. INCOME AND RETIREMENT FINANCIAL NEEDS ANALYSIS How much monthly income would you like at retirement in today’s dollars, would you say 80% or 100% of your current monthly gross income? _____ INCOME SOURCES Monthly Gross (Pretax) Income Other Monthly Income Do you normally receive a tax refund? □ Client Spouse $___________ $___________ $___________ $___________ □ Y N IF YES: How much do you anticipate this year? $___________ (If yes, explain interest free loan to government, for every $600 they get back, adjust W-4 by 1 dependant) RETIREMENT PLANS Client Y N Do either of you have a pension? Spouse Y N Monthly Benefit Amount $___________ $___________ Age Benefits Begin ___________ ___________ Are you currently involved in any type of retirement plan 401k/IRA’s etc? Y N Y N Current total balances 401K $___________ $___________ How much do you contribute monthly? $___________ $___________ Does your employer match your retirement contributions? Y N Y N How much? $___________ $___________ Current total balances in IRA’s $___________ $___________ How much do you contribute monthly? $___________ $___________ Client Spouse □Y □N □Y □N FORMER RETIREMENT PLANS Do you have assets from a previous employer? What are the balances in these accounts? □Y □N □Y □N $___________ $___________ Bank Savings/Checking/Em. Fund CD’s, Bonds Stocks, Mutual Funds Total Balance Mo. Savings $___________ $___________ $___________ $___________ $___________ $___________ Have you rolled this over to a personal account yet? NON-RETIREMENT ASSETS Do you have any assets other than your home? (land, business, jewelry, etc.) □Y □N If YES: What 1. Monthly Invest 5. Total Balance 5. Total Balance is the value? _________ If we put together a savings solution that improves your current program, would you be open to change? □Y □N OTHER GOALS AND DREAMS Goal 1 Goal 2 Goal 3 Goal 4 Goal 5 Goal 6 Major Purchases ___________ __________ ___________ ___________ ___________ ___________ Goal/Dream Next 3 - 5 years $__________ $_________ $__________ $__________ $__________ $__________ Current Cost ___________ __________ ___________ ___________ ___________ ___________ When do you want it? EDUCATION DATA Do you want to pay for your children’s education? Would you like to send your children to a; □Y □N State College If yes, how much of it?_________% or Private College? (If private which college?) _________ How much saved so far? 1. _________ 2. __________ 3. __________ 4. __________ 5. ___________6. ___________ THE “PAY YOURSELF FIRST” FORMULA: Everyone’s life is different, but these examples should be used as a benchmark. If you want “To Be”… Pay yourself first 10 percent or more of your gross income. Middle Class: Pay yourself first 15 percent or more of your gross income. Rich: Pay yourself first, at least, 20 percent of your gross income. Rich enough to Retire Early: Which one would you like “To Be”? (Check one) That’s approximately $ _________ per month. 1. Commitment This amount will be used for your game plan towards Protection, Debt Elimination and/or Retirement. Is this an amount you feel completely comfortable committing to every month above what you’re currently doing? □Y □N If No Ask: How much of the $ ___________ could you commit to putting away each month starting today? ___________ DEBT MANAGEMENT DATA - HOME MORTGAGE 1st Mortgage Company:___________ Current Mortgage Balance: $__________ When did you last refinance your mortgage?_____________ Fixed 15 / 30 or 3, 5 or 7 year ARM Interest Rate (note) _________% Home value now?_________________ Full Payment Interest Only Negative Amortization? (Get Truth and Lending Statement from Client’s existing documents.) PAYMENT DETAILS: Principal & Interest Payment Monthly Property Taxes Monthly Home Owners Insurance Private Mortgage Insurance (PMI/MIP) Total Monthly Payment $____________ $____________ $____________ $____________ $____________ Additional Principal Payment: $ _________ Homeowners Insurance Company: _________ CONSUMER DEBT Name 2nd Mortgage__________ Car #1________________ Car #2________________ Credit Card____________ Credit Card____________ Credit Card____________ Other_________________ Other_________________ Other_________________ Other_________________ Other_________________ Other_________________ Other_________________ Balance ______________ ______________ ______________ ______________ ______________ ______________ ______________ ______________ ______________ ______________ ______________ ______________ ______________ Min. Pmt. ___________ ___________ ___________ ___________ ___________ ___________ ___________ ___________ ___________ ___________ ___________ ___________ ___________ Actual Pmt. Fixed Rev. ____________ □ □ ____________ □ □ ____________ □ □ ____________ □ □ ____________ □ □ ____________ □ □ ____________ □ □ ____________ □ □ ____________ □ □ ____________ □ □ ____________ □ □ ____________ □ □ ____________ □ □ If we can show you how to pay off your debt 5-10 years sooner, would you be interested? Int. Rate ________% ________% ________% ________% ________% ________% ________% ________% ________% ________% ________% ________% ________% □Y □N INSURANCE/PROTECTION DATA Do you have a current will? □Y □N If it was affordable, would you like to have one? □Y □N What are you paying monthly for other insurances? Auto $_________ Medical/Dental $_________ LTC $_________ CURRENT LIFE INSURANCE COVERAGE Do you have any Group Life Insurance coverage at work? How Much? How much of the premium do you pay per month? Client □Y □N Spouse □Y □N Children □Y □N $__________ $__________ $__________ $__________ $__________ $__________ What happens to your employer paid group coverage if or when you leave your employer? ________ (generally, you lose it) Do you own personal life insurance other than through work? □Y □N 1. Life Ins. Prem. IF NO: When a responsible family like yours doesn’t have life insurance outside of work, it’s usually because of one of the following reasons: □A: Didn’t see the need for it. □B: They didn’t think they could afford it. IF YES: (Be sure to examine current policies) What type? Company Name? What are your current monthly premiums? What is the face amount? How much cash value is in your policy? When did you buy it? What is your relationship with the agent who sold you this insurance? □C: They never got around to it. Client Spouse Children __________ __________ __________ __________ __________ __________ __________ __________ __________ __________ __________ __________ __________ __________ __________ __________ __________ __________ ____________________________________ If we can put together a better program, would you be open to changing? □Y □N If you died prematurely, would you want your family’s standard of living to be: □Better □Worse -or at least□Stay the same If you were to die prematurely do you want your… Mortgage/Consumer Debt/Children’s Education taken care of (paid off)? □Y □N Monthly living expenses? $1,000 - $2,000 - $3,000 - other ________ (Gas, Groceries, Utilities, No Debt) Do either of you use Tobacco in any form? Client: □Y □N Spouse: □Y □N If when we come back and put together an affordable Life Insurance program that adequately protects your family and improves your current program, will you implement that program? □Y □N (Have Client Fill Out Personal Data & Referrals Sheets / Handout Privacy Notice and Auto/Home Brochure / Explain Theory of Responsibility and Future Value of Money ) What is Your Most Valuable Asset? If coverage $75,000 / Income $50,000 Yr. ? / $500,000 @ 10% = $50,000 Yr. Income Replacement. Primary: __________________ 2. Spouse: ___________________ Children: _________________ (Use 10 x Earnings) 6. Age 65: c of 3. th el t lo at er In the early years, you need a Today Young Children High Debt House Mortgage 1. Mo. Commitment + Cur. Mo. Invest + Cur. Life Prem. Retirement income needed 7. You’re Now Self-Insured!!! m ha ve 4. Grown Children Lower Debt Mortgage Paid on ey ... Loss of Income would be devastating years, you better have money. At Retirement In e ag er ov Mo. Prem. 8%___________________ 10%___________________ 12%___________________ In the early years, you don’t Invest the Diff. That’s How Life Works In the later years, you may not. 5. Current Retirement Savings 8. For the Life Insurance, how does that look for both the coverage and the monthly premium amount? Is it: A. Too High B. Too Low C. Perfect IF A or B: What amount would you feel more comfortable committing to? $___________________ (Make necessary adjustments to get the premium to where they want it.) C. Is this new solution something you can commit to for the next 20 to 30 years or □Yes □No until we can help you become Financial Independent? D. Have you ever had an issue qualifying for life insurance coverage in the past? □Yes □No BUSINESS OVERVIEW INVITATION We will be investing 5-6 hours putting your program together for you. We find that clients who invest 60-90 minutes of their time and come to our Business Overview have a much greater success in hitting their goals. That’s what you want, isn’t it? So which is better for you? __________ or ____________? Great! I’ll have __________ swing by and pick you up. If you like what you see when we return with your FNA, we will be asking for 10-15 quality referrals. Is that OK? □Y □N SCHEDULE RETURN APPOINTMENT: So we can be sure we don’t waste each others time, if when I come back and I offer you a program that improves upon your Current Savings, Debt Situation, and Insurance Needs, will you implement and follow that program? □Yes □No Monday Tuesday Wednesday Thursday Friday Saturday Time: ________ (set the 2nd appointment within 2-5 days) THE BARTLETT NETWORK OF CHAMPIONS 06.09.10 25 Internal Use Only, For Training and Educational Purposes. PERSONAL DATA First Name MI Last Name Birth Date Social Security # Sex __________________________________________________________________________________________________________ Drivers License # Issue Date Exp. Date Birthplace-State Country Mothers Maiden Name High School Attended __________________________________________________________________________________________________________ Print Spouse’s Data First Name MI Last Name Birth Date Social Security # Sex __________________________________________________________________________________________________________ Drivers License # Issue Date Exp. Date Birthplace-State Country Mothers Maiden Name High School Attended __________________________________________________________________________________________________________ Beneficiary Info Contingent Beneficiary Name Relationship Phone __________________________________________________________________________________________________________ Print Children’s Data (if applicable) Last First MI Sex Relationship Birth Date Height Weight Social Security# __________________________________________________________________________________________________________ Last First MI Sex Relationship Birth Date Height Weight Social Security# __________________________________________________________________________________________________________ Last First MI Sex Relationship Birth Date Height Weight Social Security# __________________________________________________________________________________________________________ Last First MI Sex Relationship Birth Date Height Weight Social Security# __________________________________________________________________________________________________________ Last First MI Sex Relationship Birth Date Height Weight Social Security# __________________________________________________________________________________________________________ Mailing Address & Contact Information Address City State Zip Years at Address __________________________________________________________________________________________________________ Home Phone Work Phone Fax Cell Spouse Work (_____)________________(_____)_______________(_____)_______________(_____)_______________(_____)_____________ Client's Employer Name of Employer Position Held Date Hired __________________________________________________________________________________________________________ Address City State Zip __________________________________________________________________________________________________________ Spouse's Employer Name of Employer Position Held Date Hired __________________________________________________________________________________________________________ Address THE BARTLETT NETWORK OF CHAMPIONS 06.09.10 City 27 State Zip Internal Use Only, For Training and Educational Purposes. The greatest compliment you can give is your referrals. We will mention that we are helping you with your finances. Date: ______________________ Introduced by: _______________________ For your Representative: ______________________ Phone #: ______________________ WHO DO YOU KNOW? - BEST FRIEND - FAMILY - CO-WORKERS Ambitious Golf - Bowl Minister Large family Teacher Recent death Owns business First Name Financially successful Who lives on your left, Right, Across Recent job promotion Recent job change Closest friend Young children, New baby Most enthusiastic Last Name Doctor - Dentist Manager Brother, Sister Other relatives in vicinity Church Works for you You work with Cell Phone Working couple Best salesman Somebody that Sells something Needs more money Single working person Homeowners Someone recently downsized Home Phone ______________________________________________________________________(______)__________________(______)___________________ Address City State Zip Relationship/Comments _________________________________________________________________________________________________________________________ □Age 22-55 □Married □Children □Homeowner □Employed $30K+ □Lived in area 2+ years First Name Last Name Cell Phone Home Phone ______________________________________________________________________(______)__________________(______)___________________ Address City State Zip Relationship/Comments _________________________________________________________________________________________________________________________ □Age 22-55 □Married □Children □Homeowner □Employed $30K+ □Lived in area 2+ years First Name Last Name Cell Phone Home Phone ______________________________________________________________________(______)__________________(______)___________________ Address City State Zip Relationship/Comments _________________________________________________________________________________________________________________________ □Age 22-55 □Married □Children □Homeowner □Employed $30K+ □Lived in area 2+ years First Name Last Name Cell Phone Home Phone ______________________________________________________________________(______)__________________(______)___________________ Address City State Zip Relationship/Comments _________________________________________________________________________________________________________________________ □Age 22-55 □Married □Children □Homeowner □Employed $30K+ □Lived in area 2+ years First Name Last Name Cell Phone Home Phone ______________________________________________________________________(______)__________________(______)___________________ Address City State Zip Relationship/Comments _________________________________________________________________________________________________________________________ □Age 22-55 □Married □Children □Homeowner □Employed $30K+ □Lived in area 2+ years First Name Last Name Cell Phone Home Phone ______________________________________________________________________(______)__________________(______)___________________ Address City State Zip Relationship/Comments _________________________________________________________________________________________________________________________ □Age 22-55 □Married □Children □Homeowner □Employed $30K+ □Lived in area 2+ years First Name Last Name Cell Phone Home Phone ______________________________________________________________________(______)__________________(______)___________________ Address City State Zip Relationship/Comments _________________________________________________________________________________________________________________________ □Age 22-55 □Married □Children □Homeowner □Employed $30K+ □Lived in area 2+ years First Name Last Name Cell Phone Home Phone ______________________________________________________________________(______)__________________(______)___________________ Address City State Zip Relationship/Comments _________________________________________________________________________________________________________________________ □Age 22-55 □Married □Children □Homeowner □Employed $30K+ □Lived in area 2+ years THE BARTLETT NETWORK OF CHAMPIONS 06.09.10 29 Internal Use Only, For Training and Educational Purposes. The greatest compliment you can give is your referrals. We will mention that we are helping you with your finances. Date: ______________________ Introduced by: _______________________ For your Representative: ______________________ Phone #: ______________________ WHO DO YOU KNOW? - BEST FRIEND - FAMILY - CO-WORKERS Ambitious Golf - Bowl Minister Large family Teacher Recent death Owns business Financially successful Who lives on your left, Right, Across Recent job promotion Recent job change Closest friend Young children, New baby Most enthusiastic First Name Last Name Doctor - Dentist Manager Brother, Sister Other relatives in vicinity Church Works for you You work with Cell Phone Working couple Best salesman Somebody that Sells something Needs more money Single working person Homeowners Someone recently downsized Home Phone ______________________________________________________________________(______)__________________(______)___________________ Address City State Zip Relationship/Comments _________________________________________________________________________________________________________________________ □Age 22-55 □Married □Children □Homeowner □Employed $30K+ □Lived in area 2+ years First Name Last Name Cell Phone Home Phone ______________________________________________________________________(______)__________________(______)___________________ Address City State Zip Relationship/Comments _________________________________________________________________________________________________________________________ □Age 22-55 □Married □Children □Homeowner □Employed $30K+ □Lived in area 2+ years First Name Last Name Cell Phone Home Phone ______________________________________________________________________(______)__________________(______)___________________ Address City State Zip Relationship/Comments _________________________________________________________________________________________________________________________ □Age 22-55 □Married □Children □Homeowner □Employed $30K+ □Lived in area 2+ years First Name Last Name Cell Phone Home Phone ______________________________________________________________________(______)__________________(______)___________________ Address City State Zip Relationship/Comments _________________________________________________________________________________________________________________________ □Age 22-55 □Married □Children □Homeowner □Employed $30K+ □Lived in area 2+ years First Name Last Name Cell Phone Home Phone ______________________________________________________________________(______)__________________(______)___________________ Address City State Zip Relationship/Comments _________________________________________________________________________________________________________________________ □Age 22-55 □Married □Children □Homeowner □Employed $30K+ □Lived in area 2+ years First Name Last Name Cell Phone Home Phone ______________________________________________________________________(______)__________________(______)___________________ Address City State Zip Relationship/Comments _________________________________________________________________________________________________________________________ □Age 22-55 □Married □Children □Homeowner □Employed $30K+ □Lived in area 2+ years First Name Last Name Cell Phone Home Phone ______________________________________________________________________(______)__________________(______)___________________ Address City State Zip Relationship/Comments _________________________________________________________________________________________________________________________ □Age 22-55 □Married □Children □Homeowner □Employed $30K+ □Lived in area 2+ years First Name Last Name Cell Phone Home Phone ______________________________________________________________________(______)__________________(______)___________________ Address City State Zip Relationship/Comments _________________________________________________________________________________________________________________________ □Age 22-55 □Married □Children □Homeowner □Employed $30K+ □Lived in area 2+ years THE BARTLETT NETWORK OF CHAMPIONS 06.09.10 31 Internal Use Only, For Training and Educational Purposes. Budget Worksheet (Where is my money going?) Top Financial Priorities Financial Independence Number (FIN) — Debt Freedom Date — Income Protection — Emergency Fund — College Fund — Will Client Name(s): _____________________________________________________________ LIVING EXPENSES (PERMONTH) HOUSING Rent / Mortgage Telephone Utilities (gas, electric, water, etc.) Maintenance & Repair (lawn care, water softener) Furnishings Improvements (landscaping, seasonal decor) Household Help other (cell phone, Internet, cable, etc.) Total home-related expenses FAMILY Food & grocery (H&B, cleaning products, paper products) Clothing Medical & Dental Expenses (not covered by insurance, incl. prescriptions) Laundry & Dry Cleaning Child Care Education Expenses (tuition, school lunch, supplies) Legal Expenses Pet Care (food, supplies, boarding, vet visits) Hair Care (cuts, color, etc.) Other (alimony, child support, etc.) TRANSPORTATION Gas & Oil Maintenance & Repair Other (lease vehicle, licensing & registration, etc.) GIVING Charitable (churches, charities, raffles, fund-raisers) Non-charitable (Christmas, birthdays, anniversaries) LEISURE Vacations Hobbies (club memberships, racing, crafts, etc.) Entertainment (restaurants, fast food, movies, sporting events, parties) Other (newspaper, magazines, cigarettes, soda, etc.) Total non-home related expenses TOTAL LIVING EXPENSES (*In some cases, it may be easier to calculate an annual expense and convert to a monthly amount.) Please Fax to this Number: _________________________ Attention:_________________________________ 6 Step Process of Underwriting Step 1. Submit application with 1st month’s premium This first check will pay for the first 30 days of your policy once issued. You WILL NOT have another premium due until your policy has been “In Force” for 30 days. Step 2. Conditional Receipt Your Primerica agent will give you a Conditional Receipt when you complete the application. The Conditional Receipt states that no insurance will be in effect before a policy is issued unless all of the requirements concerning insurability such as medical examinations or body fluid studies, and attending physician statements are received. It is important that you complete all underwriting requirements as quickly as possible. We will work closely with you to expedite this process. The underwriting process may take 4 – 12 weeks. Step 3. Submit either a saliva or blood and urine sample. The sample you are required to submit depends on your age and the amount of coverage for which you are applying. It is very important that you complete this as quickly as possible. If your Primerica agent collected a saliva sample, you most likely do not need to submit a blood sample, although there have been instances where saliva and blood samples are needed. If blood and urine sample is needed, the company that administers our paramedical work is called EMSI. They will be calling you to set up a time to come out to your home in order to collect the necessary requirements. If you need to contact EMSI for any reason, their number is 800.404.3926. Step 4. Participate in phone interview. A phone interview is usually required, and someone will call you at your home if necessary. The purpose of the interview is to make sure the coverage is appropriate and that you are a real and living person. If the company cannot reach you on the phone, your Primerica agent will need you to call and take care of the quick 10-minute interview. The toll-free phone number is 866-609-1841. Step 5. Acquiring medical information. Primerica life will have to obtain your medical information and history from your doctor(s). This can take a little or a lot of time depending on how much history you have and the cooperation of your doctor. If Primerica Life discovers that your height and weight, driving and/or criminal record, or your over-all health is different than first anticipated, your premium could increase from the Primerica’s agent original quote. In the event your premium increases, we will make every attempt to adjust your policy so it falls in an affordable range for you. If Primerica Life determines you are not eligible for coverage, they will mail your premium back to you with a letter explaining the decision. Step 6. Policy is issued. Once all of the requirements have been met and Primerica accepts you as a good risk, your policy will be mailed to your Primerica agent’s office. He/she will personally deliver your policy to you and answer any questions you may still have. THE BARTLETT NETWORK OF CHAMPIONS 06.09.10 35 Internal Use Only, For Training and Educational Purposes. PRIMERICA LIFE INSURANCE COMPANY EXECUTIVE OFFICE: 3120 Breckinridge Boulevard • Duluth, Georgia 30099-0001 • (770) 381-1000 STANDARD/PREFERRED/PREFERRED PLUS RATE GUIDE FOR AGENT USE ONLY. THIS IS NOT AN APPLICATION FOR INSURANCE. If the answer to any question below is “Yes” it is unlikely your applicant would qualify for Preferred or Preferred Plus rates. Blood and urine testing and physical measurements are required for all applicants applying for Preferred. Upon receipt and underwriting evaluation, the applicant may not qualify for Preferred rates (i.e. if elevated cholesterol). Preferred Plus underwriting criteria are more restrictive than Preferred criteria. 1. In the past five years, have you used tobacco in any form, including cigarettes, cigar or pipe smoking or tobacco chewing? 2. Are you employed in any hazardous occupation such as: military services, structural steel work, oil refining, explosives handling, mining, or logging? 3. Is your weight under the minimum or over the maximum for height in the Preferred Build Table (See Table Below)? 4. Have you ever been treated by a physician for or told by a physician that you had any indication of a cardiovascular disorder, diabetes, cancer or any other significant medical history? 5. During the past five years, have you ever been treated by a physician or told by a physician that you had any indication of high blood pressure; or, have you taken or been advised by a physician to take medication for high blood pressure? 6. Has either of your parents died as a result of cardiovascular illness or cancer prior to age 65? 7. In the past three years, have you flown as a pilot, student pilot, or crew member of any aircraft other than commercial aircraft, or do you intend to do so? 8. In the past three years have you engaged in, or do you intend to engage in, any hazardous sports such as skin or scuba diving: mountain climbing; hang gliding; parachuting; auto, motorcycle, snowmobile or boat racing? 9. During the past three years, have you been convicted of two or more moving violations of any motor vehicle law, been convicted of a DUI or DWI, or had your driver’s license suspended or revoked? HEIGHT AND WEIGHT LIMITS The following table shows the ranges of weights, according to height, for which life insurance policies may be issued at Preferred or Preferred Plus rates if other underwriting conditions are favorSTANDARD MALE/FEMALE HEIGHT PREFERRED HEIGHT 84-177 4’10” 118-238 5’10” 86-181 4’11” 121-247 5’11” 90-185 5’0” 121-253 6’0” 93-189 5’1” 124-257 6’1” 95-193 5’2” 128-263 6’2” 95-198 5’3” 133-271 6’3” 99-204 100-210 104-215 109-220 112-226 115-231 5’4” 5’5” 5’6” 5’7” 5’8” 5’9” 137-275 143-282 148-290 6’4” 6’5” 6’6” PREFERRED PLUS PREFERRED PREFERRED PLUS MALE FEMALE HEIGHT MALE FEMALE MALE FEMALE HEIGHT MALE FEMALE 89-125 93-130 96-134 99-138 102-143 106-148 85-120 88-123 91-125 94-128 97-133 100-137 4’8” 4’9” 4’10” 4’11” 5’0” 5’1” 98-125 102-130 105-129 109-133 112-138 116-143 89-111 93-115 96-119 99-124 102-128 106-132 131-184 135-189 139-195 143-200 147-206 151-212 125-171 128-176 132-181 136-186 140-191 144-197 5’8” 5’9” 5’10” 5’11” 6’0” 6’1” 144-177 149-182 153-188 157-193 162-199 166-204 131-164 135-169 139-174 143-179 147-184 151-189 109-153 113-158 116-163 120-168 124-173 127-178 104-142 107-146 110-151 114-156 118-161 121-166 5’2” 5’3” 5’4” 5’5” 5’6” 5’7” 120-147 124-152 128-157 132-162 136-167 140-172 109-136 113-141 116-145 120-150 124-155 127-159 155-218 160-224 164-230 168-236 172-242 178-249 148-202 152-208 156-213 160-218 164-224 169-230 6’2” 6’3” 6’4” 6’5” 6’6” 6’7” 171-210 176-216 180-221 185-227 190-234 194-240 155-194 160-200 164-205 169-210 173-216 178-221 THE BARTLETT NETWORK OF CHAMPIONS 06.09.10 37 Internal Use Only, For Training and Educational Purposes. Primerica Life Insurance Company (US) National Benefit Life (NY) Underwriting Requirements For All Applications 0 - 40 41 - 45 46 - 50 51 - 60 61+ 0 50,000 B B B B C 50,001 99,999 B B B C C 100,000 199,999 B B B E E 200,000 249,999 B B E F F A = For Future Use B = Agent Collected Saliva C = TeleUnderwriting Agent Collected Saliva D = Blood, Urine and Vitals 250,000 300,000 D D E F F 300,001 499,999 D E E F F 500,000 E E E F F 500,001 750,000 E E F F G 750,001 1,000,000 E F F F G 1,000,001 1,500,000 F F F G G 1,500,001 2,000,000 F F G G G G = TeleUnderwriting Treadmill EKG Blood, Urine and MD Exam 2,000,001 Up G G G G G H = For Future Use E = TeleUnderwriting Blood, Urine and Vitals F = TeleUnderwriting Resting EKG Blood, Urine and Vitals Important Information 1. All Preferred & Preferred Plus Applicants will require Blood, Urine, & Vitals in lieu of Saliva collection, regardless of the requested face amount. 2. Paramedical Examiners have no role in securing Teleunderwriting consultations (Home Office is responsible for this requirement). THE BARTLETT NETWORK OF CHAMPIONS 06.09.10 38 Internal Use Only, For Training and Educational Purposes. New Associate Fast Start Script I am very excited that you and your wife are getting involved with us. I want you to know that if you follow our system, every goal or dream you have can and will be accomplished. Within about 60 days from now you will be licensed and trained along with 1, 2 maybe even 3 or more licensed and trained people with you, as well as several others that will be on track to do the same. Once licensed, you will have an unlimited number of appointments to go on because of the new recruits coming on to your team that need to be trained. You will be in a position to earn $2,000-$5,000 / month in income right out of the gate. You’ll then be in a position to be promoted to RVP within 6 months or so, but you will probably take the promotion in 12-18 months (so you’re mature enough in the business to be an RVP). If you follow the system, you should make $30k-$50k in income your first year and $150k-$250k plus your second year. QUESTIONS: 1. So on a scale of 1-10, what is your desire to make all of this happen? (WFA) All you need to do while getting licensed is get me in front of 15 people that are in the right market, across the kitchen table, within the next 30 days. So I’m guessing that’s something you can do, right? (WFA) 2. How many days/nights can you give to Primerica right now? (WFA) Great! 3. Who have you been thinking of that you would like to share this with? (Find out if they are qualified. If not set up an interview or invite them to an opportunity meeting. Remind them, if necessary, how much we are going to benefit those they take you to see.) 4. Great, let’s go over what to say and give them a call to set up your first couple of appointments. THE BARTLETT NETWORK OF CHAMPIONS 06.09.10 39 Internal Use Only, For Training and Educational Purposes. Associate Appointment Script Hello __________, this is __________, how are you doing? (WFA) Great! The reason I’m calling is I just got started with a new company that I’m very excited about. Would you help me out and allow me to come and show it to you & ________? Great, what day would be better _______ or _______? Great, is 6:00PM or 8:00PM better? (Confirm with *** at the bottom of page) Possible Questions/Objections What is it? The name of the company is Primerica, but I’m just learning about it so I don’t want to try to explain it because I’ll mess it up. When we come by I’ll let my trainer explain it to you, so when would be better _______ or _______? Great, is 6:00PM or 8:00PM better? (Confirm with *** at the bottom of page) I don’t think I’m interested. Listen __________, if it wasn’t for you, would you feel comfortable telling me no? Great, so would _______ or _______ be better? Is 6:00PM or 8:00PM better? *** And _______, both of you will be there correct? It is important to me that you are. I really look forward to seeing you this _______ to show you what I’m doing. See you at _______! THE BARTLETT NETWORK OF CHAMPIONS 06.09.10 40 Internal Use Only, For Training and Educational Purposes. BNC Playbook Appointment Process Appointment 1 Client survey Get referrals 2-page presentation IBA - IF RIGHT Collect FNA data Get a Commitment for the Life Sale (Explain Theory of Decreasing Responsibility and Show Future Value of Money) Invite client to the meeting Read the Commitment page nd Set 2 appointment within 2-5 days Leave the budget worksheet and tell client to fax it to you the next day Set Auto/Home 3-way call for the next day Fast Start Script if IBA is completed; set 3 appointments. Between Appointment 1 and Appointment 2 3-way with client for Auto and Home insurance Get budget worksheet Input FNA Bring client to the meeting Appointment 2 Quick recap of 2-page presentation and client’s goals and dreams Carry back the FNA Recommendation PAGE Close the Life Sale Set the Investment appointment (have 2 possible appointment times for licensed representative) Get referrals Take the $MART and GOOD loan applications Get the IBA (if it’s right) Fast Start Script. Set 3 appointments Appointment 3 Quick recap of 2-page presentation and client’s goals and dreams Close the $MART loan Get referrals Get the IBA (if it’s right) Fast Start Script. Set 3 appointments Appointment 4 Quick recap of 2-page presentation and client’s goals and dreams Close the investments Get referrals Get the IBA (if it’s right) Fast Start Script. Set 3 appointments THE BARTLETT NETWORK OF CHAMPIONS 06.09.10 41 Internal Use Only, For Training and Educational Purposes. THE BARTLETT NETWORK OF CHAMPIONS 06.09.10 42 Internal Use Only, For Training and Educational Purposes. 6% 1.06 1.12 1.19 1.26 1.34 1.42 1.50 1.59 1.69 1.79 1.90 2.01 2.13 2.26 2.40 2.54 2.69 2.85 3.03 3.21 3.40 3.60 3.82 4.05 4.29 4.55 4.82 5.11 5.42 5.74 6.09 6.45 6.84 7.25 7.69 8.15 8.64 9.15 9.70 10.29 10.90 11.56 12.25 12.99 13.77 14.59 15.47 16.39 17.38 18.42 8% 1.08 1.17 1.26 1.36 1.47 1.59 1.71 1.85 2.00 2.16 2.33 2.52 2.72 2.94 3.17 3.43 3.70 4.00 4.32 4.66 5.03 5.44 5.87 6.34 6.85 7.40 7.99 8.63 9.32 10.06 10.87 11.74 12.68 13.69 14.79 15.97 17.25 18.63 20.12 21.73 23.46 25.34 27.37 29.56 31.92 34.47 37.23 40.21 43.43 46.90 10% 1.10 1.21 1.33 1.46 1.61 1.77 1.95 2.14 2.36 2.59 2.85 3.14 3.45 3.80 4.18 4.60 5.05 5.56 6.12 6.73 7.40 8.14 8.95 9.85 10.84 11.92 13.11 14.42 15.86 17.45 19.19 21.11 23.23 25.55 28.10 30.91 34.00 37.40 41.15 45.26 49.79 54.76 60.24 66.26 72.89 80.18 88.20 97.02 106.72 117.39 Yrs 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 * For hypothetical illustration only - Not a guarantee of future performance. 4% 1.04 1.08 1.13 1.17 1.22 1.27 1.32 1.37 1.42 1.48 1.54 1.60 1.67 1.73 1.80 1.87 1.95 2.03 2.11 2.19 2.28 2.37 2.47 2.56 2.67 2.77 2.88 3.00 3.12 3.24 3.37 3.51 3.65 3.79 3.95 4.10 4.27 4.44 4.62 4.80 4.99 5.19 5.40 5.62 5.84 6.08 6.32 6.57 6.83 7.11 2% 1.02 1.04 1.06 1.08 1.10 1.13 1.15 1.17 1.20 1.22 1.24 1.27 1.29 1.32 1.35 1.37 1.40 1.43 1.46 1.49 1.52 1.55 1.58 1.61 1.64 1.67 1.71 1.74 1.77 1.81 1.85 1.89 1.92 1.96 2.00 2.04 2.08 2.12 2.17 2.21 2.25 2.30 2.34 2.39 2.44 2.49 2.54 2.59 2.64 2.69 ONE DOLLAR LUMP SUM 1.12 1.25 1.41 1.57 1.76 1.97 2.21 2.48 2.77 3.11 3.48 3.90 4.36 4.89 5.47 6.13 6.87 7.69 8.61 9.65 10.80 12.10 13.55 15.18 17.00 19.04 21.33 23.88 26.75 29.96 33.56 37.58 42.09 47.14 52.80 59.14 66.23 74.18 83.08 93.05 104.22 116.72 130.73 146.42 163.99 183.67 205.71 230.39 258.04 289.00 12% 2% 12.13 24.51 37.13 50.01 63.15 76.56 90.23 104.19 118.42 132.94 147.75 162.87 178.29 194.02 210.06 226.43 243.13 260.17 277.56 295.29 313.38 331.84 350.66 369.87 389.47 409.46 429.86 450.66 471.89 493.55 515.64 538.18 561.17 584.63 608.56 632.97 657.88 683.29 709.21 735.66 762.64 790.16 818.24 846.89 876.11 905.93 936.35 967.38 999.03 1031.33 4% 12.26 25.03 38.31 52.13 66.52 81.49 97.08 113.29 130.17 147.74 166.02 185.05 204.85 225.46 246.91 269.23 292.47 316.64 341.81 368.00 395.25 423.62 453.14 483.87 515.84 549.12 583.76 619.80 657.32 696.36 737.00 779.29 823.30 869.10 916.78 966.39 1018.03 1071.77 1127.69 1185.90 1246.48 1309.53 1375.14 1443.43 1514.50 1588.47 1665.45 1745.56 1828.94 1915.72 12.40 25.56 39.53 54.37 70.12 86.84 104.59 123.44 143.45 164.70 187.25 211.20 236.62 263.62 292.27 322.70 355.00 389.29 425.70 464.35 505.39 548.96 595.21 644.32 696.46 751.81 810.58 872.97 939.21 1009.54 1084.20 1163.47 1247.63 1336.97 1431.83 1532.54 1639.46 1752.98 1873.50 2001.45 2137.29 2281.51 2434.63 2597.19 2769.77 2953.00 3147.54 3354.07 3573.33 3806.13 6% 12.53 26.11 40.81 56.73 73.97 92.64 112.86 134.76 158.48 184.17 211.98 242.11 274.74 310.08 348.35 389.79 434.68 483.29 535.93 592.95 654.69 721.57 793.99 872.42 957.37 1049.36 1148.99 1256.89 1373.74 1500.30 1637.35 1785.78 1946.54 2120.63 2309.18 2513.37 2734.51 2974.01 3233.38 3514.28 3818.50 4147.96 4504.78 4891.20 5309.70 5762.94 6253.79 6785.39 7361.10 7984.61 8% 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 Yrs ONE DOLLAR PER MONTH THE MAGIC OF COMPOUND INTEREST* 12.67 26.67 42.13 59.21 78.08 98.93 121.96 147.40 175.50 206.55 240.85 278.74 320.60 366.84 417.92 474.36 536.70 605.57 681.65 765.70 858.55 961.12 1074.43 1199.61 1337.89 1490.66 1659.42 1845.85 2051.80 2279.33 2530.67 2808.34 3115.07 3453.93 3828.28 4241.82 4698.66 5203.34 5760.87 6376.78 7057.18 7808.83 8639.19 9556.50 10569.86 11689.33 12926.02 14292.22 15801.47 17468.76 10% 12% 12.81 27.24 43.51 61.83 82.49 105.76 131.98 161.53 194.82 232.34 274.61 322.25 375.93 436.42 504.58 581.38 667.92 765.44 875.33 999.15 1138.67 1295.90 1473.06 1672.69 1897.64 2151.11 2436.74 2758.58 3121.25 3529.91 3990.40 4509.30 5094.00 5752.85 6495.27 7331.84 8274.51 9336.74 10533.68 11882.42 13402.22 15114.76 17044.50 19218.98 21669.24 24430.25 27541.43 31047.18 34997.55 39448.92 SAMPLE FNA THE BARTLETT NETWORK OF CHAMPIONS 06.09.10 45 Internal Use Only, For Training and Educational Purposes. GAME PLAN THE BARTLETT NETWORK OF CHAMPIONS 06.09.10 63 Internal Use Only, For Training and Educational Purposes. 8:00 KTA with__________________________ 8:30 KTA with__________________________ TUESDAY 8:00 KTA with__________________________ 8:30 KTA with__________________________ TUESDAY 6:30 KTA with__________________________ 8:00 KTA with__________________________ 8:30 KTA with__________________________ THURSDAY 6:00 KTA with__________________________ 6:30 KTA with__________________________ 8:00 KTA with__________________________ 8:30 KTA with__________________________ FRIDAY 6:00 KTA with__________________________ 6:30 KTA with__________________________ 8:00 KTA with__________________________ 8:30 KTA with__________________________ SATURDAY 6:30 KTA with__________________________ 8:00 KTA with__________________________ 8:30 KTA with__________________________ THURSDAY 6:00 KTA with__________________________ 6:30 KTA with__________________________ 8:00 KTA with__________________________ 8:30 KTA with__________________________ FRIDAY 6:00 KTA with__________________________ 6:30 KTA with__________________________ 8:00 KTA with__________________________ 8:30 KTA with__________________________ SATURDAY 4:00 KTA with________________________ SUNDAY 4:00 KTA with________________________ SUNDAY 6:00pm PHONE BLITZ 2:00 KTA with________________________ 2:00 KTA with________________________ 6:00pm PHONE BLITZ 12:00 KTA with________________________ 12:00 KTA with________________________ 9:00am BUSINESS OVERVIEW 6:00 KTA with__________________________ 6:00 KTA with__________________________ 9:00am BUSINESS OVERVIEW WEDNESDAY WEDNESDAY 7:00pm BUSINESS OVERVIEW 6:30 KTA with__________________________ 6:30 KTA with__________________________ 7:00pm BUSINESS OVERVIEW 6:00 KTA with__________________________ MONDAY 6:00 KTA with__________________________ MONDAY KITCHEN TABLE APPOINTMENTS SCHEDULE ___________________________ ___________________________ FIELD TRAINER Ph. # Completion Date Completion Date Benefits: 1. Qualify for Builders Bonus 2. 100,000 Builders Track Points - 20% Bonus 3. Additional $100 Scholarship Reimbursement 4. Recognition at Builders Schools/Conf Calls 5. First Step to RVP 3-6 Directs—Life Licensed– Team Licensed FIRST 90 DAYS QUALIFY FOR TEAM CAPTAIN Benefits: 1. Sr. Rep Promotion 2. Qualify for $200 PDA Reimbursement 3. Pre-Qualify for Builders Bonus 4. $100 Scholarship Reimbursement 3 DIRECT & 4 LIFE TRAINING SALES 50,000 IN BUILDERS TRACK POINTS FIRST 30 DAYS WIN FAST START AWARD See 3 & Bring 3 3-4 KT Appts 3 Recruits Personal FNA Register for PFSU Builders Track Scoreboard KT/IBA/Start Up CD FIRST WEEK Fast Start Award & Team Captain ___________________________ FIELD TRAINER DATE IBA SUBMITTED ___________________________ ASSOCIATE =BUS. 4 MINUTE GAME: Invite to a Party Cell Phone = MACHO2 + TOP 10 Family & Friends People you've worked with PARTNER TOP 10 LIST Name_________________________ Phone # __________________M A C H O 2 Name_________________________ Phone # __________________M A C H O 2 Name_________________________ Phone # __________________M A C H O 2 Name_________________________ Phone # __________________M A C H O 2 Name_________________________ Phone # __________________M A C H O 2 Name_________________________ Phone # __________________M A C H O 2 Name_________________________ Phone # __________________M A C H O 2 Name_________________________ Phone # __________________M A C H O 2 Name_________________________ Phone # __________________M A C H O 2 Name_________________________ Phone # __________________M A C H O 2 Name_________________________ Phone # __________________M A C H O 2 Name_________________________ Phone # __________________M A C H O 2 Name_________________________ Phone #____ ______________M A C H O 2 Name_________________________ Phone # __________________M A C H O 2 Name_________________________ Phone # __________________M A C H O 2 Name_________________________ Phone # __________________M A C H O 2 M=Married A= Age 22-55 C= Children H= Homeowner O= Occupation 2= Live 2+ yrs (please cross out the times you can not work the business) SUN SUN SAT SUN SAT FRI SAT FRI THU FRI THU WED THU WED TUE WED TUE MON TUE MON 1 to 4 MON 9 to 12 6 to 11 Practice Script and Set Appointments What to say Hello _________ this is ___________, how are you doing? (WFA) Great! The reason I’m calling is I just got started with a new company that I’m very excited about. Would you help me out and allow me to come and show it to you & ________? Great, what day would be better? (Alter. of choice) Monday or Wednesday _________? Great! Is 6:00 or 8:00 better? ___________ (Confirm with *** at the bottom of the page.) Possible Questions What is it? / What do you do? The name of the company is Primerica, I’m just learning about it so I don’t want to try to explain it over the phone because I’ll mess it up. When we come by I’ll let my trainer explain it to you, so what day is better Monday or Wednesday? Great is 6:00 pm or 8:00 pm better? (Confirm with *** at the bottom of the page.) Possible Objections I don’t think I’m interested. Look ______ if your not interested and its not for you, would you feel comfortable telling me no? (WFA) Yes. Great! What day would be better: Monday or Wednesday? Is 6:00 pm or 8:00pm better? ***And_____, both of you will be there correct? It is important to me that you are. I really look forward to seing you this_____ to show you what I’m doing. See you at_____! Internal Use Only, For Training and Educational Purposes. 64 THE BARTLETT NETWORK OF CHAMPIONS 06.09.10 + WHY SENIOR REP? $85.00 a month premium = $1000 of business Assoc Your Contract Compensation On $1000 of Business Assoc Get licensed Rep 25% $250 S. Assoc Get licensed S Rep 35% $350 Assoc Assoc Assoc Assoc Assoc $100 Their Contract 25% Compensation On $1000 of Business Your Override 35%-25% = 10% $450 $250 Which position would you rather have? Rep Contract: 25% Senior Rep: 35% Field Training = Promotion PDA =$200 + Reimbursement =$200 Total Reimbursement =$400 Life Sales: Contract: $4000 x 25% $1000 Split with Trainer: ÷ 2 $500 Advance: x 75% $375 Compensation: THE BARTLETT NETWORK OF CHAMPIONS 06.09.10 Life Sales: $4000 Contract: x 35% $1400 Advance: x 75% $1050 GRAND TOTAL: $1,450 Reimbursement 65 Internal Use Only, For Training and Educational Purposes. 4 Minute Game THE BARTLETT NETWORK OF CHAMPIONS 06.09.10 67 Internal Use Only, For Training and Educational Purposes. “START” OFFICE INFORMATION Office Address: Fax Phone: 950 S. Bascom Ave Ste 1011 San Jose, CA 95128 (408)-294-9668 S.N.S.Director Cheryl Bartlett Office Phone: (408)-294-9592 Ext. 10 Gina Life, Securities, PLPP, LTC Ext. 11 Gene Compliance & OSJ Ext. 13 Tyler Operations Officer Ext. 16 Gina/Jessica Recruiting & Licensing (408) 529-1911 Email: [email protected] Register at www.primerica.com To access all the tools available to us Sign up for Primerica Online by going to: www.primericaonline.com Within the first 7 days: Register @www.bartlettchampions.com To download the BNC Playbook and Securities Playbook For Webinar Training on Recruiting, Building, Presentation, Closing, Marketing Skills, Self Improvement, and Product Basics Pick up CDs and DVDs weekly when you come to office for Training Weekly Agenda Monday: PFN 9am @ the office Bartlett Team Conference Call 10:30am (218-844-0860) Passcode: 218828# Hispanic Opportunity Meeting 7pm @ the office Team Captain Call 9:35pm (218-844-0860) Passcode: 218828# Tuesday: Opportunity Meeting 7pm @ the office Wednesday: Basics Training 10:00am @ the office Friday: Webinar @ 6:50am (Go to bartlettchampions.com to get Invitation Link) Saturday: Opportunity Meeting 9:00am @ the office Bootcamps 12:00 to 3:00 @ the office (check training calendar for schedule) Sunday: Bartlett Baseshop Call 7:45am (218-844-0860) Passcode: 218828# THE BARTLETT NETWORK OF CHAMPIONS 06.09.10 71 Internal Use Only, For Training and Educational Purposes. Why People Fail/ Succeed How They Handle Rejection Right vs. Wrong Market Coachable Involved Spouse Work Ethic Have Character Set Goals Are You a Champion? Get off to a fast start Attend all meetings Get others to meetings Set up own appointments/ Have Credibility Ask the right ?’s Do self-study Handle Rejection (fired up vs. discouraged) Handle Change (excited vs. upset) Want to compete early Want to go out on their own early THE BARTLETT NETWORK OF CHAMPIONS 06.09.10 73 Internal Use Only, For Training and Educational Purposes. 2. APPROACH 3. PRESENTATION YOU 5. START UP FIRST 7 DAYS FIRST 30 DAYS FIRST 60 DAYS 6-8 WEEKS TO GET LICENSED ACTIVITY PRODUCES KNOWLEDGE FOLLOW SIMPLE INSTRUCTIONS COACHABILITY 8 X 4 = 32 MULTIPLICATION 1+8=9 ADDITION COLLAPSE TIME FRAMES DUPLICATION 32 X 2 = 64 GEOMETRIC PROGRESSION GAMEPLAN FOR GREATNESS FINANCIAL NEEDS ANALYSIS INDEPENDENT BUSINESS APPLICATION 4. FOLLOW-UP SIMPLE BUSINESS 1. TRAINING LIST ENTHUSIASM TC *REFERRALS CLIENT RECRUIT #’S INTRODUCE GUEST TO LEADER AND SPEAKER MAKE NAME TAG SIGN GUEST IN ORIENTATION MEETING INTERVIEW 25 NAMES ASK QUESTIONS YOU ANSWER QUESTIONS JUMP TO CONCLUSIONS NOT INFO CURIOSITY PURPOSE OF APPROACH IS TO MAKE AN APPOINTMENT TC PROSPECT CURIOUS KITCHEN TABLE APPOINTMENT MARRIED AGE 22-55 CHILDREN HOMEOWNER OCCUPATION LIVE 2+ YEARS FAMILY FRIENDS WORK SOCIAL NEIGHBORS CHURCH SCHOOL DO BUSINESS DON’T PREJUDGE WRITE LIST IMMEDIATELY TC A RECRUIT ISN’T A RECRUIT UNTIL THEY GET A RECRUIT!!! Internal Use Only, For Training and Educational Purposes. 74 THE BARTLETT NETWORK OF CHAMPIONS 06.09.10 UNDERSTANDING OUR MARKET Those who most need our services and those who do the best in our business, meet these qualifications: 1. Married 2. Age 22 - 55 3. Children 4. Homeowner 5. Occupation $30,000+ 6. Been in the area for 2 years or longer Working in the right market is critical to your success. If you work in the right market, you will make money and build a solid business. If you work in the wrong market, you can work very hard and get little results. Each one of the categories is worth one point: During your field training make sure you see only 4-6 pointers. (If we train you right, you will do the same.) Are there exceptions? Yes… You can bring people who are interested, but do not fit the market to the next business orientation. Then if they are interested, we’ll meet with them afterwards. MARKETING PLAN Most companies spend thousands to millions of dollars on advertising to sell their products or services. The best form of advertising is WORD OF MOUTH. The Marketing plan of PFS is a New Associates Natural Market, with two objectives in mind: 1. To help the new associate to build a business with PFS starting part time, and when the timing is right, make a career change. 2. To educate the consumer of our products and services through the FNA (Financial Needs Analysis), to become properly protected, debt free, and financially independent. As a new associate, you complete a Top 25 Training List. We qualify the top 10, and together we see those 10 during your field training. Our goal is to get you trained, qualify for the FAST START AWARD in your 1st 30 days of being in the business and qualify for Team Captain in your 1st 90 days of being in the business. The System The objective is to BUILD A TEAM by identifying and developing people. We do this by: Generating your Top 25 Training List Qualifying your Top 10 (4-6 pointers) Mapping out your schedule, starting part time The Results 25 Training List Top 10 6 Clients 3 Recruits 3 New Recruits Top 10 18 Clients 9 Recruits 9 New Recruits Top 10 54 Clients 27 Recruits 27 New Recruits Top 10 162 Clients 81 Recruits THE BARTLETT NETWORK OF CHAMPIONS 06.09.10 75 Internal Use Only, For Training and Educational Purposes. Guide to Success STEP 1 PRIMERICAONLINE (POL) REGISTRATION www.primericaonline.com (POL) is Primerica’s Business Website. A full-service subscription to POL includes a personalized website with your picture and biographical information, and links to such places as Primerica’s public website, www.primerica.com, a map and directions to your RVP office, and a place for prospective clients to leave you an e-mail request or comment. To access the POL website at www.primericaonline.com, you must be a full-service subscriber to POL (included with the $99/$25 IBA option), and have been issued a Primerica Solution # (which means you have been approved by the company). Then take the following steps: Go to www.primericaonline.com and click the option “New User? Register Now” in the upper right hand corner of the window. Enter your birthday and SSN. Read and agree to the Online Subscription Agreement. Select your Primerica e-mail address; we recommend using your first initial with your last name. Enter your non-Primerica e-mail address. (You should create a new gmail account for your non-Primerica e-mail address. Ex: [email protected]) It is recommended that you do NOT enter a Customized User ID. Your User ID will default to your Solution #. Enter your desired password. Passwords must be changed every 30 days so we recommend you use an easy-to-remember word such as a pet’s name followed by the current month. Ex: buster04. Pick a security question and provide the answer. Submit. STEP 2 GET DEBT CERTIFIED Please reserve approximately 45 minutes to complete the Debt Certification. Log on to POL (under your own solution #). On your Builders Track Score Board Home Page and under the Achievements column chose Debt Approved link. From the pop up box, select Debt Certification Course. Answer the career conflict question below and click submit. When your answer has been processed, the course will automatically begin. You must review the entire course to receive credit for completion. Use the EXIT button to exit the Debt Certification course. STEP 3 HOW TO LICENSED AND APPOINTED Go to Builder’s Track Scoreboard on POL to register for the Life Licensing class Attend 32 hours and get Certificate of Completion. Fax Certificate to Regional Licensing Center (626.462.0399). Call and make sure they get the faxed Certificate RVP Office will get your Attestation Paperwork in approximately 5 days. Go to www.bartlettchampions.com, Members Area, Bartlett Baseshop, click link ”Schedule Your Life Test”. Register for “ Life Only Agent”. Take Attestation paperwork, Dr Lic, Court Docs if necessary, check/credit card for $61.00 fingerprint fee. PFS will reimburse this fee. Fax Pass Notice ASAP to Regional Licensing Center (626.462.0399). Call to make sure that they receive it It takes approximately 5-7 days to complete the Background Check and get your Appointment from Primerica STEP 4 CALLATLANTA SOFTWARE INSTALLATION CallAtlanta is the software component of www.primericaonline.com (POL) that resides on your Personal Computer (PC). It includes the Financial Needs Analysis (FNA) software, Quick Quotes, Savings and Loan Financial Calculators and other useful programs. To download and install the CallAtlanta software onto your PC you must first be a full-service subscriber to POL (included with the $99/ $25 IBA option) and have been issued a Primerica Solution # (which means you have been approved by the company). You also must be registered online for POL usage. Then take the following steps: Go to www.primericaonline.com and login using your Solution # and password. Select the HOME Tab. Select the DOWNLOAD CENTER Sub-Tab. Select the SOFTWARE UPDATES on the left hand side. Click on the first selection, CALLATLANTA SALES TOOLS INSTALLATION, in the middle and follow the instructions. If you have general challenges, call your Field Trainer or Upline. If you have technical challenges contact: CallAtlanta Tech Support Line at (888) 737-2255 Hours: Mon-Fri 4:00 AM to 7:00 PM Pacific Time Sat-Sun 6:00 AM to 4:00 PM Pacific Time THE BARTLETT NETWORK OF CHAMPIONS 06.09.10 76 Internal Use Only, For Training and Educational Purposes. BUILDERS TRACK 30 DAY SPRINT 10% to 20% Monthly Bonuses / Bonuses start @ 50,000 points You can bonus for up to 6 production months following your starting month. Bonuses range from 10% for 50,000 points, up to 20% at 100,000 points. Watch your score increase as your activity, production and achievements are documented. Most of the activities on the Builders Track Scoreboard will update automatically as they are completed. As a guide you should be at 50,000 points within 30 days, and 100,000 points within 60 days. Things You Should Do On Your Own To Increase BONUSES! Log on to primericaonline.com Complete your Debt Certification and earn 10 Video’s Online Orientation each video you watch adds 100 points Set your Top 10 Goals and increase your score by Enter your Top 25 contacts and get 100 points for each one Register for, attend and complete PFSU Builders Track Points 1,000 1,000 1,000 2,500 9,000 Things To Do Immediately w/ Field Trainer To Increase Your BONUSES! Complete and implement your personal FNA and understand our crusade Set 10 Qualified Appointments w/ field trainer and get up to 5,000 points Recruit 3 Directs - no maximum score potential in this category Witness 6 Life Sales In Your Market—no maximum score potential Sr. Rep. Promotion 35% vs 25% Increase your score with every advancement District Promotion 50% vs 35% 1,000 5,000 7,500 15,000 5,000 5,000 Get Licensed Pass State Exam and Get Licensed 5,000 Plug Into The System Your First 60 Days Attend All 10 Opportunity / Training Meetings BRING NEW PEOPLE / 6 New Guests = That’s a 13% 5,000 Bonus! Achieve 50,000 points & start qualifying for bonuses! 3,000 Total 66,000 Get To 100,000 POINTS To Max Out Your BONUS!!! (The following must have appropriate licenses. Each with no maximum score potential.) Help 3 Friends Save Money on Auto Insurance Help 3 Friends Save Money on Home Owners Insurance Help 3 Friends Save Money with $MART Loan Help 3 Friends Save Money with GOOD Loan Help 3 Friends with Primerica Legal Protection Plan 3 extra life applications 3 extra Recruits 4 extra (All other applications) THE BARTLETT NETWORK OF CHAMPIONS 06.09.10 77 3,000 3,000 3,000 3,000 3,000 That’s a 7,500 20% Bonus! 7,500 4,000 Total 100,000 Internal Use Only, For Training and Educational Purposes. 1-2 YEAR GAMEPLAN 8-5-3-1 4 First KTA/Week RVP 4 KTA/wk 4 KTA/wk 4 KTA/wk 4 KTA/wk 20 KTA/wk x 4 weeks = 80 - 50 - 30 - 10 KTA 20K-25K/Month= $250,000 plus a year FNA’s Sales Recruits HOW TO BECOME AN RVP YOU T.C. T.C. T.C. HOW TO BECOME A TEAM CAPTAIN YOU 1 X 1 1X1 1X1 1X1 Become a Team Captain and develop other Team Captains What is a Team Captain? A Team Captain is someone that does a minimum of 100,000 Team Builder Premium over the previous 3 months. Ex: 3.3 Recruits x 3,300 in Life Premium for 3 months as a team = 100,000 Builders Premium. Ex: Team Life Premium over the last 3 months is $10,000 and Team Recruits over the last 3 months is 10 10,000 X 10 = 100,000 in Builder Premium. A Team Captain must re-qualify monthly to remain a Team Captain. What is the significance of a Team Captain? A Team Captain is someone that shows stability and consistency. We have found that those who: 1. Have 1 Direct Team Captain average approximately $10,000 in premium production per month. 2. Have 2 Direct Team Captains average approximately $20,000 in premium production per month. 3. Have 3 Direct Team Captains average approximately $30,000 in premium production per month. …. and become strong RVP’s! THE BARTLETT NETWORK OF CHAMPIONS 06.09.10 78 Internal Use Only, For Training and Educational Purposes. Definitions Showing Up Field Trained Licensed Direct Builders Premium Team Captain 7 of the last 8 Opportunity/Training Meetings Witnessing 4 Life Sales in your market Life Licensed A Person that is directly associated to you in the business (excluding spouse/partner) Annual Premium (life app) x Recruits = Builders Premium A Minimum of 100,000 Team Builders Premium over past 3 months. PROMOTIONS *Please see Promotion Slips for specifics Senior Representative 2 Directs Showing Up District Leader 2 Directs Field Trained, Licensed and Showing Up Division Leader 3 Directs Field Trained, Licensed and Showing Up 1 is a Direct Current Team Captain U4 Submitted Regional Leader 4 Directs Field Trained, Licensed and Showing Up 2 are Direct Current Team Captains Series 6, 63 & 26 Licensed Regional Vice President 6 Directs Field Trained, Licensed and Showing Up 3 are Direct Current Team Captains QBI 70% Give Replacement (promoting RVP’s choice) Become a Team Captain and develop other Team Captains What is a Team Captain? A Team Captain is someone that does a minimum of 100,000 Team Builder Premium over the previous 3 months. Ex: 3.3 Recruits x 3,300 in Life Premium for 3 months as a team = 100,000 Builders Premium. Ex: 10 Team Recruits over the last 3 months X $10,000 Team Life Premium over the last 3 months. 10 X 10,000 = 100,000 in Builder Premium. A Team Captain must re-qualify monthly to remain a Team Captain. What is the significance of a Team Captain? A Team Captain is someone that shows stability and consistency. We have found that those who: 1. Have 1 Direct Team Captain average approximately $10,000 in premium production per month. 2. Have 2 Direct Team Captains average approximately $20,000 in premium production per month. 3. Have 3 Direct Team Captains average approximately $30,000 in premium production per month. …. and become strong RVP’s! THE BARTLETT NETWORK OF CHAMPIONS 06.09.10 79 Internal Use Only, For Training and Educational Purposes. BNC Playbook Appointment Process Appointment 1 Client survey Get referrals 2-page presentation IBA - IF RIGHT Collect FNA data Get a Commitment for the Life Sale (Explain Theory of Decreasing Responsibility and Show Future Value of Money) Invite client to the meeting Read the Commitment page nd Set 2 appointment within 2-5 days Leave the budget worksheet and tell client to fax it to you the next day Set Auto/Home 3-way call for the next day Fast Start Script if IBA is completed; Set 3 appointments. Between Appointment 1 and Appointment 2 3-way with client for Auto and Home insurance Get budget worksheet Input FNA Bring client to the meeting Appointment 2 Quick recap of 2-page presentation and client’s goals and dreams Carry back the FNA Recommendation PAGE Close the Life Sale Set the Investment appointment (have 2 possible appointment times for licensed representative) Get referrals Take the $MART and GOOD loan applications Get the IBA (if it’s right) Fast Start Script. Set 3 appointments Appointment 3 Quick recap of 2-page presentation and client’s goals and dreams Close the $MART loan Get referrals Get the IBA (if it’s right) Fast Start Script. Set 3 appointments Appointment 4 Quick recap of 2-page presentation and client’s goals and dreams Close the investments Get referrals Get the IBA (if it’s right) Fast Start Script. Set 3 appointments THE BARTLETT NETWORK OF CHAMPIONS 06.09.10 80 Internal Use Only, For Training and Educational Purposes. Some people may try to drag you down or steal your dreams because they are not totally clear on how our business works. Here are reasons “Why People Join” Why People Join Education Earn extra income So spouse can be a Stay at Home Parent Career change Start a family business with your children Supplement retirement income Tax advantages of being self-employed To get the thumb off their back Be part of something special Override 24 hours a day Open unlimited # of outlets Have an International Business Live where you want to live Flexibility of time Be your own boss Have fun Have bigger toys Competition Recognition Travel the world New friends Helping other people Unlimited income potential Financial Independence “Real” Ownership of business Change your family tree forever Improve your quality of life Self-improvement program with a high compensation package Become a dreamer again What You Will Learn How to bypass the middleman The 5 major financial mistakes: Lack of understanding of how Rule of 72 money works About Mutual Funds and other investments No financial coach vehicles No financial plan How credit cards and mortgages work Overpaying for basic items How to take control of debt Procrastination The life insurance industry How to potentially make more money Primerica’s Compensation How to build a business We get paid by vendors, not clients How to become financially independent How to control your promotions Where to invest You get paid three ways Understand the tax laws 1. Personal sales How much to invest 2. Overrides When you will become financially 3. Bonuses independent THE BARTLETT NETWORK OF CHAMPIONS 06.09.10 81 Internal Use Only, For Training and Educational Purposes. Overcoming Objections Steps to Overcoming Objections A. Before you are hit with an objection, you are telling. After the objection, you are selling. 1. Objections are the steps to the sale. If they don't object, challenge or fight, most often they won’t buy. 2. Objections define their main areas of interest and give you the feedback you need to structure your strategy toward the final close. 3. Objections are nothing more than a request for more information. Our job is to help a client obtain the facts to make a decision that improves their financial situation. Some people have a tough time making changes. We need to make them feel good about a making a change that’s good for them. It’s human nature to procrastinate. Keeping a cash value insurance policy, an adjustable rate mortgage (A.R.M.) or a low interest savings account is not wise to procrastinate over. 4. You must qualify to isolate conditions versus objections. a. A condition is a valid reason for not going ahead. Commit to accepting only two: no money or poor health. b. An objection is an invalid condition used as a defense mechanism to slow down the buying pace or stall a final decision. 5. Treat a condition like an objection. If it doesn’t break down, go for referrals. 6. When isolating the objection never argue or fight. Do ask the right questions to lead the customer to answer their own objections. THE BARTLETT NETWORK OF CHAMPIONS 06.09.10 85 Internal Use Only, For Training and Educational Purposes. B. Steps To Handling The Final Objection Hear them out. Develop the discipline of waiting until you’re sure you’re hearing the real area of concern. (Don’t interrupt them.) Always try to bypass the concern until the end of your presentation. Example: “I understand John, and with your permission, can I note that as an area of concern and cover it at the end of my presentation? Would that be okay?” Remember: If they bring the same concern up twice, it’s real and must be handled. Feed it back. Restate their concern in the form of a question thus making them elaborate, explain, defend, and clarify their concern. Question the importance. Ask them how important this area of concern really is. “John, is this area of concern really critical in arriving at your final decision?” Answer the concern. Now you must choose from your menu of concern-handling and closing strategies which one is most applicable at this point. Confirm the answer. After you answer the concern, you must always confirm the fact you have answered the concern or the buyer will bring it up again later. Example: “Now that settles that concern, doesn’t it?” Change gears. You must now mentally take them elsewhere by using the mind neutralizing words for changing to a new subject: by the way. THE BARTLETT NETWORK OF CHAMPIONS 06.09.10 86 Internal Use Only, For Training and Educational Purposes. Product Objections C. Phraseology to Address and Overcome Objections 1. The History Readback - Use this to open the prospect’s mind to hearing your presentation. “John and Mary, what type of insurance do you have now?” “How long have you had those policies?” “What did you have previously?” “Since you’re obviously an intelligent couple, I assume you did a lot of research before making the decision to go with that program?” “Do you feel the benefits you received from making the change are much better for you?” “If you received all these benefits from making a previous change, why would you deny yourself the opportunity of receiving potentially more benefits from making another change?” 2. Put the Shoe on Their Foot - To be used when they’ve had a bad past experience with another representative from Primerica. “I’m sorry to hear that you weren’t happy with your last contact with an associate with Primerica. Tell me, John, if you were the leader of my company and found out that a representative treated a client as you were treated, what would you do?” Listen. Let them tell you everything and get it off their chests. “Well, that’s what we did and why I’m here now--to show you how professional our company can be.” THE BARTLETT NETWORK OF CHAMPIONS 06.09.10 87 Internal Use Only, For Training and Educational Purposes. 3. “I want to think it over.” “I want to sleep on it.” Use the Weigh the Facts Close. “In my experience, John and Mary, when people tell me they want to ‘think it over’ or ‘sleep on it,’ what they’re really saying is that they want to be certain they have all the facts and know they’re making the right decision. Is that how you feel? If, after reviewing the facts, you see that it makes sense in every way, am I correct in assuming you will go ahead?” Wait for answer. “Great. Then let me help you while I’m still here and answer any questions or concerns you might have.”Take a clean sheet of paper. Draw a line down the middle. Put a plus sign (+) on the left side and a minus sign (-) on the right side. + = Go Ahead - = Keep What You Have Doubled coverage Have to cancel current insurance Saved 50% Improved return % Tax free, Roth IRA Don’t borrow $ #1 company Control of your money “It’s an easy decision given all the facts, isn’t it? By the way, what is your social security number?” THE BARTLETT NETWORK OF CHAMPIONS 06.09.10 88 Internal Use Only, For Training and Educational Purposes. 4. “I want to talk to my agent before I go ahead.” “That’s fine, John. May I ask you a question? Your agent always has your best interest at heart, doesn’t he?” “I think so.” “John you have seen our new proposal compared to your old program and you agreed that it’s substantially better, didn’t you?” “Yes, it looks that way.” “John, your agent would have proposed our concept if he truly had your best interest at heart, don’t you think?” “Maybe he didn’t have it then, but does now.” “John, the concept ‘buy term and invest the difference’ is over 60 years old. Your agent chose not to give you the option between that and what you have now. You told me that if you were given the choice you would have chosen ‘buy term and invest the difference.’ So, now if you talk to your agent, he will tell you he can do what we do. John, he had the opportunity before and he knew it was better for you then but he chose the higher commission versus what is better for you. John, wouldn't you agree it’s time to do what’s right for you now?” “Yes, it’s time.” “Great. What’s your social security number?” THE BARTLETT NETWORK OF CHAMPIONS 06.09.10 89 Internal Use Only, For Training and Educational Purposes. 5. “I want to shop or compare.” “That makes sense, John. Would two to three weeks give you enough time?” “Oh, yes.” “If after you shop and compare, you find our program is the best value, can I assume you’ll go with Primerica?” “Of course.” “Great, because that’s about how long the underwriting period takes to see if you qualify. So, what we’ll do is get this paper work started. All I need is a check for one month’s premium.” 6. “I am covered under a group plan.” “That’s great but based on my experience, the maximum coverage your company will provide is $50,000. You see, companies do not receive any tax incentives for coverage above $50,000. And with your current income and obligations $50,000 would leave you drastically underinsured, wouldn’t it?” “Probably.” “In addition, the probability of you changing companies or jobs at some point is almost certain. When you change, you can’t take your benefits with you. So, it make sense to own your own insurance policy and have a retirement program you can take with you wherever you go, wouldn’t you agree? John, if I can show you how our program is more cost effective than your work program and our investment performance is better, is there any reason why you wouldn't make a change?” “No.” “Great. Let’s find out.” THE BARTLETT NETWORK OF CHAMPIONS 06.09.10 90 Internal Use Only, For Training and Educational Purposes. 7. “I have too much invested in my policy to change.” “John, that is a common statement I hear. But, John, if I could show you that by repositioning your cash values and investing in low cost term insurance, you would probably have twice the coverage and five to ten times the cash at retirement, you would like to at least explore the possibility, wouldn’t you?” “Well, I just don’t know.” “John, if I can’t make a substantial difference, I won’t even ask for your business. Is that fair enough?” “I just feel that if I change now, I’ll lose money.” “John, I wouldn’t ask you to change unless we were certain you would improve your current situation substantially. And if I could do that, John, can I assume you would seriously consider making a change?” “Yes, I would consider it.” “Great, John. That’s all I ask. What day is better, Monday or Wednesday?” THE BARTLETT NETWORK OF CHAMPIONS 06.09.10 91 Internal Use Only, For Training and Educational Purposes. 8. PAC Objection “Have you had a challenge in the past with PACs?” “I just don’t like anyone getting into my accounts.” “I can understand that. But the reason we set it up that way is that it saves Primerica a tremendous amount of money by not having to bill 2 million clients each month. And, it’s why we’re able to offer you such a competitive product. You are excited about the savings, aren’t you?” “Yes.” “By the way, isn’t your primary concern that the protection you receive stays in force?” “I guess so.” “Well, the surest way of keeping your program in force is to have it automatically drafted so you won’t forget to make your monthly investment. Shall we go ahead?” “I still don’t feel comfortable with it.” “Well, let’s do this. We’ll set it up on a monthly PAC and if you’re not totally satisfied with it, we can convert it to an annual investment at any time. Is that fair enough?” “Okay.” THE BARTLETT NETWORK OF CHAMPIONS 06.09.10 92 Internal Use Only, For Training and Educational Purposes. 9. “I already have a financial advisor/financial planner.” “John, then you are serious about your future being set when you retire, right? “Yes.” “So if you want to be certain it’s set, you wouldn't mind a second opinion about your current plan, would you?” “I guess not.” “Great. I can meet with you Monday or would Wednesday be better? 6:00 pm or 8:00 pm.” 10. “I don’t need life insurance.” “I don’t believe in life insurance.” “John, how much do you pay for car insurance? $______. “Wouldn’t you agree that $____ is worth the piece of mind to know if something happened to you that your wife and kids wouldn’t have to struggle?” WFA “That just makes sense, doesn’t it? Okay. What’s your social security number?” THE BARTLETT NETWORK OF CHAMPIONS 06.09.10 93 Internal Use Only, For Training and Educational Purposes. RECRUITING OBJECTIONS 1. “I can’t take time away from my family.” “I see. What family obligations do you currently have?” WFA “From what I hear you saying, your main concern is the quality of time you spend with your family, isn’t it? Most of us get home from work after 5:00 pm, eat dinner between 6:00 pm and 7:00 pm then proceed to watch TV with the family until 10 or 11 pm. Let’s be honest. There’s not a whole lot of family interaction when the TV is on. Many people just like you have found that it’s easy to invest one or two evenings a week in something that will help build a brighter future for our families. And, once they begin to see the results of your commitment to improving that future image, they are very supportive and encouraging. By the way, which evening are your least favorite shows on?” 2. “Is this a pyramid/multi-level marketing?” “John, do you like the idea of multi-level marketing?” “No.” “Great. You’ll love our company then. We’re really nothing like them. You see, with us you must get licensed to market our products. We have a very comprehensive training pro gram. We market only financial services products like term life insurance, investments and debt consolidation programs. In addition, our income opportunity is far better than that type of company. So in every way, other than the opportunity to build your own sales force, we are different. By the way, the only way to get financially independent is to get others to cooperate with you, wouldn't you agree? Then you don’t see anything wrong with giving others the same opportunity you have, do you? Great! How soon can we get started?” THE BARTLETT NETWORK OF CHAMPIONS 06.09.10 94 Internal Use Only, For Training and Educational Purposes. 3. “I could never sell anything.” “John, obviously you have a reason for saying that. Would you mind sharing it with me?” Listen. “I understand your feelings, John. You would like helping other people, wouldn’t you? That’s the bottom line of what we’re all about--helping people save money.” 4. “I don't know anything about insurance, investments, etc.” “We have found that people with no prior experience often do the best in our business. Let me ask you this: You didn’t know everything about your current job before you took the position, did you?” 5. “If it’s so good, why isn’t everyone doing it?” “Would you agree with me that there are a lot of things in life that are good for us that we don't do? Things like exercise and eating the right kinds of food. They require discipline, don't they, John? Well, the opportunity I’m offering you tonight with Primerica is a lot like that. It requires a certain amount of discipline to succeed. However, you aren’t alone. We have an incredible training system.” THE BARTLETT NETWORK OF CHAMPIONS 06.09.10 95 Internal Use Only, For Training and Educational Purposes. 6. “I don’t have the $99.” Let me ask you a question, if I told you that I had a brand new BMW M5 and I would sell it to you for $99, but you had to have the money today, how would you come up with it? (WFA). A) (If they would ask someone) Great let’s go see _______ because if they would be willing to give you $99 for a car I’m sure they would be more than willing to help you get started in a million dollar business. B) (If they have the $99 at this point) Let me ask you, which makes more sense to you to invest money into, a car which will cost more money, or a business which will generate an income? So it’s not the $99 it’s just that you don’t see the value in what your $99 will get you right now. 7. “Not interested:” "What aren't you interested in, helping people or making a lot of money, which one didn't you like?" What I mean is it's not for me.. "What's not for you, helping people or making money? See, you don't have enough information not to be interested. We only got you enough information to see if it's for you. “So what I'd like to do is take some time with you and show you what were doing." THE BARTLETT NETWORK OF CHAMPIONS 06.09.10 96 Internal Use Only, For Training and Educational Purposes. “We want to see if our loan frees up any money first before we do the insurance” I understand, however if something happened to you tomorrow what would happen to your family financially? WFA (They’d be in trouble) So wouldn’t you agree that the coverage is needed whether the loan closes or not? WFA (“Makes Sense”) Since we know that your family needs the coverage either way, we’ll see if we can medically qualify you for the new plan, and if you need to make any changes later depending on what does happen with the loan, we can make them accordingly, fair enough? “We have some other things we need to take care of first, like health insurance” I understand, all of those other things are important to your family. However, what actually pays for those things like health insurance? WFA (My income) So what would you say is more important to protect “those other things” or your income which actually pays for those other things? WFA (“My income”) So if we can put together an affordable plan that protects your income, so you can provide those things for your family no matter what happens, will you implement it? WFA (sure) Great, lets see if we can get you qualified for the coverage. “My agent is a close friend or family member” I’m sure you would never do anything to hurt your relationship with your friend or family member would you? WFA What's more important to you your relationship with your friend/ family member or your Spouse & Kids? WFA Great, so if we could do a better job for your family, wouldn’t it make the most financial sense to take advantage of it? WFA Great, and if your current agent really loves and cares about your family, wouldn’t he/she want you to do what’s truly best for your family? WFA Great, so let me see if we can improve your current situation, and if we can we'll see if we can get you qualified for the coverage. Okay? THE BARTLETT NETWORK OF CHAMPIONS 06.09.10 97 Internal Use Only, For Training and Educational Purposes. RESOURCES Contract Level Auto Ins 1 case Home Ins 1 case Debt Watchers 1 case P.L.P.P. $350,000 SMART Loan $15,000 GOOD Loan Field Compensation 1 case TermLife Ins $20,000 Variable Annuity Mutual Funds $1,000 annual premium $20,000 Sr. Rep $55.00 $29.00 $ 50 $ 80 $1,050 $ 66.30 $500 $315 $399 $52.50 $27.00 $ 50 $ 60 $1,050 $ 54.60 $350 $293 $371 $50.00 $25.00 $ 50 $ 50 $1,050 $ 46.80 $250 $270 $342 District $57.50 $31.00 $ 50 $ 90 $1,050 $ 85.95 $600 $383 $485 Rep Division TC TC YOU TC TC TC $85.00 $42.50 $ 50 $ 125 $2,100 $186.75 $950 $558 $707 Regional $60.00 $33.00 $ 50 $ 100 $1,050 $124.05 $700 $428 $542 RVP TC ARECRUIT ISN’T ARECRUIT UNTILTHEYGET ARECRUIT!!! Internal Use Only, For Training and Educational Purposes. 101 THE BARTLETT NETWORK OF CHAMPIONS 06.09.10 PAYCHECK CYCLES Sunday 1 Monday 2 Tuesday 3 GOOD $ $MART $ 8 9 10 GOOD $ $MART $ 15 16 17 GOOD $ $MART $ 22 23 24 GOOD $ $MART $ 29 Wednesday 4 Thursday 5 Life Ins. $ PLPP $ LTC $ GOOD $ $MART $ 11 12 Life Ins. $ PLPP $ LTC $ 18 GOOD $ $MART $ 19 Life Ins. $ PLPP $ LTC $ 25 GOOD $ $MART $ 26 Life Ins. $ PLPP $ LTC $ GOOD $ $MART $ Friday 6 Life Ins. $ PLPP $ Sec./Ann $ LTC $ A&H$ 13 Life Ins. $ PLPP $ Sec./Ann $ LTC $ A&H$ 20 Life Ins. $ PLPP $ Sec./Ann $ LTC $ A&H$ 27 Life Ins. $ PLPP $ Sec./Ann $ LTC $ A&H$ Saturday 7 14 21 28 30 $MART & GOOD Loan Paychecks Life Insurance Paychecks Auto & Homeowners Referral Paychecks Long Term Care Insurance Paychecks Primerica Legal Protection Paychecks Securities & Variable Annuity Paychecks As-Earned Paychecks = = = = = = = 8 each month 8 each month 4 each month 8 each month 8 each month 4 each month 1 each month TOTAL PAYCHECKS = 41 EVERY MONTH Building a team positions you to get a paycheck every time they are cut! THE BARTLETT NETWORK OF CHAMPIONS 06.09.10 102 Internal Use Only, For Training and Educational Purposes. Primerica Life Insurance Company (US) National Benefit Life (NY) Underwriting Requirements For All Applications 0 - 40 41 - 45 46 - 50 51 - 60 61+ 0 50,000 B B B B C 50,001 99,999 B B B C C 100,000 199,999 B B B E E 200,000 249,999 B B E F F A = For Future Use B = Agent Collected Saliva C = TeleUnderwriting Agent Collected Saliva D = Blood, Urine and Vitals 250,000 300,000 D D E F F 300,001 499,999 D E E F F 500,000 E E E F F 500,001 750,000 E E F F G 750,001 1,000,000 E F F F G 1,000,001 1,500,000 F F F G G 1,500,001 2,000,000 F F G G G G = TeleUnderwriting Treadmill EKG Blood, Urine and MD Exam 2,000,001 Up G G G G G H = For Future Use E = TeleUnderwriting Blood, Urine and Vitals F = TeleUnderwriting Resting EKG Blood, Urine and Vitals Important Information 1. All Preferred & Preferred Plus Applicants will require Blood, Urine, & Vitals in lieu of Saliva collection, regardless of the requested face amount. 2. Paramedical Examiners have no role in securing Teleunderwriting consultations (Home Office is responsible for this requirement). THE BARTLETT NETWORK OF CHAMPIONS 04-10 THE BARTLETT NETWORK OF CHAMPIONS 06.09.10 103 Internal Use Only, For Training and Educational Purposes. Internal Use Only, For Training and Educational Purposes. New Associate Fast Start Script I am very excited that you and your wife are getting involved with us. I want you to know that if you follow our system, every goal or dream you have can and will be accomplished. Within about 60 days from now you will be licensed and trained along with 1, 2 maybe even 3 or more licensed and trained people with you, as well as several others that will be on track to do the same. Once licensed, you will have an unlimited number of appointments to go on because of the new recruits coming on to your team that need to be trained. You will be in a position to earn $2,000-$5,000 / month in income right out of the gate. You’ll then be in a position to be promoted to RVP within 6 months or so, but you will probably take the promotion in 12-18 months (so you’re mature enough in the business to be an RVP). If you follow the system, you should make $30k-$50k in income your first year and $150k-$250k plus your second year. QUESTIONS: 1. So on a scale of 1-10, what is your desire to make all of this happen? (WFA) All you need to do while getting licensed is get me in front of 15 people that are in the right market, across the kitchen table, within the next 30 days. So I’m guessing that’s something you can do, right? (WFA) 2. How many days/nights can you give to Primerica right now? (WFA) Great! 3. Who have you been thinking of that you would like to share this with? (Find out if they are qualified. If not set up an interview or invite them to an opportunity meeting. Remind them, if necessary, how much we are going to benefit those they take you to see.) 4. Great, let’s go over what to say and give them a call to set up your first couple of appointments. THE BARTLETT NETWORK OF CHAMPIONS 06.09.10 104 Internal Use Only, For Training and Educational Purposes. SETTING APPOINTMENTS What to say: Hello ____________ this is _____________, how are you doing? (WFA) Great! The reason I’m calling is I just got started with a new company that I’m very excited about. Would you help me out and allow me to come and show it to you & ______? Great, what day would be better? (Alter. Of choice) Monday or Wednesday ________? Great! Is 6:00 or 8:00 better?__________ (Confirm with *** at the bottom of the page.) Possible Questions What is it? / What do you do? The name of the company is Primerica, I’m just learning about it so I don’t want to try to explain it over the phone because I’ll mess it up. When we come by I’ll let my trainer explain it to you, so what day is better Monday or Wednesday? Great is 6:00 pm or 8:00 pm better? (Confirm with *** at the bottom of the page.) Possible Objections Look _____if your not interested and its not for you, would you feel comfortable telling me no? (WFA) Yes. Great! What day would be better: Monday or Wednesday? Is 6:00 pm or 8:00 pm better? *** And _______, both of you will be there correct? It is important to me that you are. really look forward to seeing you this _______ to show you what I’m doing. See you at _______! THE BARTLETT NETWORK OF CHAMPIONS 06.09.10 105 Internal Use Only, For Training and Educational Purposes. I What _________ gave you At _____ years old: Insured What you could have had At _____ years old: Coverage $ Monthly Premium Insured $ Coverage $ Monthly Premium $ ________ coverage for $________ less per month! 1. 2. 3. 4. Term Life Buy Term & Invest the Difference How does my insurance work? How does my insurance work? Coverage adjusts every ____ Premium adjusts every ____ Term to age ____ Is there cash value? ____*** 1. 2. 3. 4. What’s the total cost of my policy? Guaranteed level coverage for ____ Guaranteed level premium for ____ Term to age ____ Is there savings? ____*** What’s the total cost of my policy? 1. $___________over length of term 1. $___________over length of term What happens at the end of term? What happens at the end of term? 1. Evidence of insurability? ____ 2. What does policy convert to? ____ 3. Is rate class guaranteed? ____ 1. Guaranteed insurability 2. Guaranteed renewability 3. Guaranteed rate class: ____ Riders Riders 1. Terminal illness? ____ 2. Increasing benefit? ____ 1. Terminal Illness Benefit included 2. Increasing Benefit ____% ***How much will my cash value be? ***How much will my savings be? After ____ years = $ After ____ years = $ After ____ years = $ After ____ years = $ After ____ years = $ After ____ years = $ At 65 years old = $ At 65 years old = $ At ____ % rate of return At ____ % rate of return THE BARTLETT NETWORK OF CHAMPIONS 06.09.10 106 Internal Use Only, For Training and Educational Purposes. What _________ gave you At _____ years old: Insured What you could have had At _____ years old: Coverage $ Monthly Premium $ Insured Coverage $ Monthly Premium $ ________ coverage for $________ less per month! Whole Life Buy Term & Invest the Difference What do I get if I die? What do I get if I die? 1. If you die, your beneficiary gets only the insurance 2. They don’t get the cash value 3. But you are paying for both 1. If you die, your beneficiary gets the insurance plus savings How can I get my savings? How can I get my cash value? 1. Surrender policy Terminate your insurance or 2. Borrow cash value Pay it back with _____ interest Reduces your insurance 1. Withdraw savings Your insurance is still active You may have to wait up to 6 months to get your cash value You can get your savings anytime Don’t have to pay it back Insurance stays the same How much will my cash value be? How much will my savings be? After _____ years = $ After _____ years = $ After _____ years = $ After _____ years = $ At 65 years old At 65 years old =$ =$ At _____% rate of return THE BARTLETT NETWORK OF CHAMPIONS 06.09.10 107 Internal Use Only, For Training and Educational Purposes. What _________ gave you At _____ years old in _________: Insured Coverage $ What you could have had At _____ years old in _________: Monthly Premium $ Insured Coverage $ Monthly Premium $ __________ coverage for $________ less per month! Universal Life Buy Term & Invest the Difference How does my insurance work? How does my insurance work? 1. Adjustable coverage 2. Monthly cost of insurance increases every year 1. Guaranteed level coverage 2. Level Premium, does not increase for _____ years How do you get your savings? How do you get the cash value? 1. Surrender policy Pay a surrender charge Terminates your insurance or 2. Borrow cash value Pay it back with _____% interest Reduces your insurance 1. Withdraw savings No charge Your insurance is still active Don’t have to pay it back Insurance stays the same How much will my savings be? How much will my cash value be? After _____ years = $ After _____ years = $ After _____ years = $ After _____ years = $ After _____ years = $ After _____ years = $ At 65 years old At 65 years old = $ =$ At _____% rate of return At _____% rate of return THE BARTLETT NETWORK OF CHAMPIONS 06.09.10 108 Internal Use Only, For Training and Educational Purposes. What _________ gave you At _____ years old in _________: Insured Coverage $ What you could have had At _____ years old in _________: Monthly Premium Insured $ Coverage $ Monthly Premium $ ________ coverage for $________ less per month! Variable Universal Life Buy Term & Invest the Difference How does my insurance work? How does my insurance work? 1. Variable coverage 2. Monthly cost of insurance increases every year 1. Guaranteed level coverage 2. Level premium, does not increase for _____ years Who is the owner of the cash value? Who is the owner of the savings? Cash Value = Separate account Owner of separate account? = Who is paying for this policy? = How do you get the cash value? You save outside of your insurance You are the owner How do you get your savings? 1. Surrender policy Pay a surrender charge Terminates your insurance or 2. Borrow cash value Pay it back with _____% interest Reduces your insurance 1. Withdraw savings No charge Your insurance is still active Don’t have to pay it back Insurance stays the same How much will my savings be? How much will my cash value be? After _____ years = $ After _____ years = $ After _____ years = $ After _____ years = $ At 65 years old At 65 years old =$ At _____% rate of return At _____% rate of return THE BARTLETT NETWORK OF CHAMPIONS 06.09.10 =$ 109 Internal Use Only, For Training and Educational Purposes. What _________ gave you What you could have had At _____ years old: Insured At _____ years old: Coverage $ Monthly Premium Insured $ Coverage $ Monthly Premium $ ________ coverage for $________ less per month! Variable Universal Life W/ Equity Index Buy Term & Invest the Difference How does my insurance work? How does my insurance work? 1. Guaranteed level coverage 2. Level premium, does not increase for _____ years 1. Variable Coverage 2. Monthly cost of insurance increases every year How do you get your savings? How do you get the cash value? 1. Surrender policy Pay a surrender charge Terminates your insurance or 2. Borrow cash value Pay it back with ___% interest Reduces your insurance 1. Withdraw savings No charge Your insurance is still active Don’t have to pay it back Insurance stays the same How much will my savings be? How much will my savings be? After _____ years = $ After _____ years = $ After _____ years = $ After _____ years = $ At 65 years old At 65 years old =$ At _______% rate of return THE BARTLETT NETWORK OF CHAMPIONS 06.09.10 =$ At _____% rate of return 110 Internal Use Only, For Training and Educational Purposes. THE BARTLETT NETWORK OF CHAMPIONS 06.09.10 111 Internal Use Only, For Training and Educational Purposes. Investment Recommendation: $ _________/mo. Coverdell, Scholars Choice, VK 529 Time Frame: 0-18 years 3 Gameplan: Education (non-qualified funds, 529 plans, Ed. IRA, UTMA) Educational Accounts 3. $ _________/mo. _________________ Monthly Amount Available _________________ RolloverAmount Available 4 “The Stable Table” 1 Gameplan: Wealth Building / Retirement Accounts (IRA, Roth IRA, SEP-IRA, Variable Annuity) Time Frame: Long Term (8+ years) Investment Recommendation: LMP Lifestyles, VK Asset Allocation, 3 Funds 1. $ __________/mo. Gameplan: Spending Account Short Term + Goals & Dreams Time Frame: 3-5 years Investment Recommendation: LMP CA Municipal Bond Fund, LMP Managed Municipal Bond Fund VK …… 2 4. * Accumulate at least 6 months income $ __________/mo. Gameplan: Emergency Account Time Frame: Accumulate 3-6 months income; Purchases 0-2 years Investment Recommendation: Money Market 2. Client _________________ Date _______ Rep. _________________ FINANCIAL GAMEPLAN Your Roadmap to Becoming Financially Independent THANK YOU NOTES 1. Thank you after telephone contact: Thank you for talking with me on the phone. In today’s fast paced world, time is precious. You can rest assured that I will always be respectful of the time we share as we discuss the possibilities for increasing your financial security. 7. Thank you after they don’t get involved, but offer to give you referrals: Thank you for your gracious offer to give me referrals. As we discussed, I am enclosing three of my business cards, and I thank you in advance for placing them in the hands of three of your friends, acquaintances, or relatives that I might serve. I will keep in touch and be willing to render my services as needed. 2. Thank you after in-person contact: Thank you, it was a pleasure meeting you, and my “thank you” is for the time we shared. We have been fortunate to serve many happy clients, and it is my wish to someday be able to serve you. If you have any questions, please don’t hesitate to call. 8. Thank you to anyone who gives you service: Thank you, it’s gratifying to meet someone dedicated to doing a good job. Your efforts are sincerely appreciated. If my company or I can serve you in any way, please don’t hesitate to call. 3. Thank you after presentation and policy or mortgage pick up: Thank you for giving me the opportunity to discuss with you our concept. We believe that quality, blended with excellent service, is the foundation for a successful business. 9. Thank you for attending an Business Overview meeting: Thank you for the time you invested in attending our meeting. It is always exciting for me to be able to share our exciting opportunity with others who have a desire to help people and earn extra income. I hope you enjoyed the meeting. If you have any further questions about the Primerica opportunity, please give me a call. 4. Thank you after purchase: Thank you for giving me the opportunity to offer you our finest service. We are confident that you will be happy with the financial game plan we provide. My goal now is to offer excellent follow up service so you will have no reservations about referring others to me who have similar needs as yours. 10. Thank you to new recruit: Thank you for joining our team and trusting me with your future in Primerica. I am looking forward to helping you accomplish all of your career goals. My number one priority is to help you build your Primerica business. Don’t hesitate to call for help; your success is our success. 5. Thank you for a referral: Thank you for your kind referral. You can rest assured that anyone you refer to me will receive the highest degree of professional service possible. 6. Thank you after final refusal: Thank you for taking the time to consider letting me serve you. It is with sincere regret that your immediate plans do not include getting involved at this time. However, if you need further information or have any question, please feel free to call. I will keep you posted on new developments and changes that may benefit you. THE BARTLETT NETWORK OF CHAMPIONS 06.09.10 112 Internal Use Only, For Training and Educational Purposes. PROMOTION SLIPS Definitions Showing Up Field Trained Licensed Direct Builders Premium Team Captain 7 of the last 8 Opportunity/Training Meetings Witnessing 4 Life Sales in your market Life Licensed A Person that is directly associated to you in the business (excluding spouse/partner) Annual Premium (life app) x Recruits = Builders Premium A Minimum of 100,000 Team Builders Premium over past 3 months. PROMOTIONS *Please see Promotion Slips for specifics Senior Representative 2 Directs Showing Up District Leader 2 Directs Field Trained, Licensed and Showing Up Division Leader 3 Directs Field Trained, Licensed and Showing Up 1 is a Direct Current Team Captain U4 Submitted Regional Leader 4 Directs Field Trained, Licensed and Showing Up 2 are Direct Current Team Captains Series 6, 63 & 26 Licensed Regional Vice President 6 Directs Field Trained, Licensed and Showing Up 3 are Direct Current Team Captains QBI 70% Give Replacement (promoting RVP’s choice) Become a Team Captain and develop other Team Captains What is a Team Captain? A Team Captain is someone that does a minimum of 100,000 Team Builder Premium over the previous 3 months. Ex: 3.3 Recruits x 3,300 in Life Premium for 3 months as a team = 100,000 Builders Premium. Ex: 10 Team Recruits over the last 3 months X $10,000 Team Life Premium over the last 3 months. 10 X 10,000 = 100,000 in Builder Premium. A Team Captain must re-qualify monthly to remain a Team Captain. What is the significance of a Team Captain? A Team Captain is someone that shows stability and consistency. We have found that those who: 1. Have 1 Direct Team Captain average approximately $10,000 in premium production per month. 2. Have 2 Direct Team Captains average approximately $20,000 in premium production per month. 3. Have 3 Direct Team Captains average approximately $30,000 in premium production per month. …. and become strong RVP’s! THE BARTLETT NETWORK OF CHAMPIONS 06.09.10 115 Internal Use Only, For Training and Educational Purposes. Name: __________________________ Solution #: _________ Fast Start Award $200 PDA REIMBURSEMENT $100 SCHOLARSHIP REIMBURSEMENT FIRST 30 DAYS 3 Direct Recruits & 4 Life Sales ($50 Min. per sale) 50,000 in Builders Track Points You must be Life Licensed within 60 days of IBA Date. Recruits Sales Premium ________________ ________________ ________________ ____________ ____________ ____________ ____________ ________ ________ ________ ________ Signature: _______________________ Date: _________________ RVP Signature: ___________________ Date: _________________ THE BARTLETT NETWORK OF CHAMPIONS 06.09.10 116 Internal Use Only, For Training and Educational Purposes. Name: __________________________ Solution #: _________ All American Award First 30 days from Life Appointment with Primerica you and your team submit 10 Team Recruits and $10,000 in Life Premium. Signature: _______________________ Date: _________________ RVP Signature: ___________________ Date: _________________ THE BARTLETT NETWORK OF CHAMPIONS 06.09.10 117 Internal Use Only, For Training and Educational Purposes. Name: __________________________ Solution #: _________ Senior Representative Promotion 2 Directs, Showing Up. 1. _______________________________ 2. _______________________________ Signature: _______________________ Date: _________________ RVP Signature: ___________________ Date: _________________ THE BARTLETT NETWORK OF CHAMPIONS 06.09.10 118 Internal Use Only, For Training and Educational Purposes. Name: __________________________ Solution #: _________ District Leader Promotion I’m Life Licensed 2 Directs, Field Trained, Licensed, and Showing Up. My QBI is 70% or better (Name and Sol. #) 1. _______________________________ 2. _______________________________ Signature: _______________________ Date: _________________ RVP Signature: ___________________ Date: _________________ THE BARTLETT NETWORK OF CHAMPIONS 06.09.10 119 Internal Use Only, For Training and Educational Purposes. Name: __________________________ Solution #: _________ Division Leader Promotion 3 Directs, Field Trained, Licensed, and Showing Up. 1 is a Direct Current Team Captain (Name and Sol. #) 1. _______________________________ (Direct Team Captain) 2. _______________________________ 3. _______________________________ My U-4 is submitted ______ (Check) My QBI is 70% or better __________ (Check) Signature: _______________________ Date: _________________ RVP Signature: ___________________ Date: _________________ THE BARTLETT NETWORK OF CHAMPIONS 06.09.10 120 Internal Use Only, For Training and Educational Purposes. Name: __________________________ Solution #: _________ Regional Leader Promotion 4 Directs, Field Trained, Licensed, and Showing Up. 2 are Direct Current Team Captains: (Name and Sol. #) 1. _______________________________ (Direct Team Captain) 2. _______________________________ (Direct Team Captain) 3. _______________________________ 4. _______________________________ I am Series 6, 63 & 26 Licensed ____ (Check) My QBI is 70% or better ______ (Check) Signature: _______________________ Date: _________________ RVP Signature: ___________________ Date: _________________ THE BARTLETT NETWORK OF CHAMPIONS 06.09.10 121 Internal Use Only, For Training and Educational Purposes. Name: __________________________ Solution #: _________ Regional Vice President Promotion 6 Directs, Field Trained, 6 Licensed, and Showing Up. 3 are Current Direct Team Captains (Name and Sol. #) 1. _________________________ (Direct Team Captain) 2. _________________________ (Direct Team Captain) 3. _________________________ (Direct Team Captain) 4. _________________________ 5. _________________________ 6. _________________________ I am Series 6, 63 & 26 Licensed ____ (Check) My QBI is 70% or better __________ (Check) Give a replacement (promoting RVP’s choice). Signature: _______________________ Date: _________________ RVP Signature: ___________________ Date: _________________ THE BARTLETT NETWORK OF CHAMPIONS 06.09.10 122 Internal Use Only, For Training and Educational Purposes. BOOTCAMP Client Survey 3 Reasons Why We Are Here Tonight: 1. Expanding & Need Help 2. Referrals 3. Earn Your Business As A Client Do you have someone right now who handles your current financial needs other than yourselves? □Y □N (If yes, are they open to make a change if we are able to improve and enhance their current situation?) First Names Last Name Phone # Client Spouse Current careers? ____________________ _____________________ What do you like about your current career? ____________________ _____________________ What would you change about it? ____________________ _____________________ If you could choose your ideal income, what would it be per year? _______________/_______________ Our goal is to help you get on the Right Financial Track to accomplish your goals and dreams. If Time and Money Were No Issue, What Would a Better Quality of Life Mean for You and Your Family? To provide a better quality of life for those you love: Spouse, Children, Parents Enjoy the Freedom that Financial Independence offers Freedom from the Worries and Stress of Financial Dependence Travel - Entertainment - Hobbies - Events Toys - Luxury's - Cars - Boats - Flat Screens TV's - Jewelry - Wardrobe Dream Home - 2nd Home - Lake House - Beach House - Ski Cabin - Hunting/Fishing Cabin Giving - Charities - Churches - Missions Change your Family Tree - Create a Legacy For most people, these things are just wishes. With PRIMERICA you can make these your reality! When will your current career allow you to accomplish these things? ____________________ On a scale of 1-10, how badly do you want to accomplish these things? ____________________ If we can show you a way to help you reach your goals that would give you more money, security and freedom than your current career, would you be open to exploring that option? □Y □N Do you know at what age you’ll have saved enough money to Retire? C: _____ S: _____ Your Social Security age is between 65 to 67. If you could retire by age 60 would that be an Ideal Retirement Age? □ Yes □ No What age C: _____ S: _____ If we can put together a plan to hit that goal, would you follow it? □Y □N Why I decided to get involved with Primerica. (1 minute or less) As I go through my presentation I want you to ask yourself 3 things: 1. Is Primerica a credible company? 2. Do you believe what Primerica does for families is life changing? 3. Who do you care about that would benefit from meeting with us? Maybe this will help: Lets play a little game. Who can you think of right now (first names only) that is: Married with Young Kids and a Homeowner? (WFA) Also, who comes to your mind first when I say: Best Salesperson that’s not pushy - Best Teacher - Most Enthusiastic - Most Ambitious - Most Motivated (Look down at the referral sheet and start writing names as they say them, ask for as many as they can think of then start your presentation.) If you died prematurely, would you want your family’s standard of living to be: □Better □Worse -or at least□Stay the same If you were to die prematurely do you want your… Mortgage/Consumer Debt/Children’s Education taken care of (paid off)? □Y □N Monthly living expenses? $1,000 - $2,000 - $3,000 - other ________ (Gas, Groceries, Utilities, No Debt) Do either of you use Tobacco in any form? Client: □Y □N Spouse: □Y □N If when we come back and put together an affordable Life Insurance program that adequately protects your family and improves your current program, will you implement that program? □Y □N (Have Client Fill Out Personal Data & Referrals Sheets / Handout Privacy Notice and Auto/Home Brochure / Explain Theory of Responsibility and Future Value of Money ) What is Your Most Valuable Asset? If coverage $75,000 / Income $50,000 Yr. ? / $500,000 @ 10% = $50,000 Yr. Income Replacement. Primary: ____________ 2. Spouse: ____________ (Use 10 x Earnings) Children: _____________ 6. Age 65: t lo DR. 4. Loss of Income would be devastating $650 Retirement income needed 7. You’re Now Self-Insured!!! on ey ... $200 $400 $150 ha ve Mo. Commitment + Cur. Mo. Invest + Cur. Life Prem. Grown Children Lower Debt Mortgage Paid m $750 Young Children High Debt House Mortgage years, you better have money. At Retirement In Today . 1. .. ge ra ve co Mo. Prem. th el of 3. at er In the early years, you need a 8% $1,283,000 10% $2,012,000 12% $3,208,000 In the early years, you don’t Invest the Diff. That’s How Life Works In the later years, you may not. 5. $50,000 Current Retirement Savings 8. For the Life Insurance, how does that look for both the coverage and the monthly premium amount? Is it: A. Too High B. Too Low C. Perfect IF A or B: What amount would you feel more comfortable committing to? $___________________ (Make necessary adjustments to get the premium to where they want it.) C. Is this new solution something you can commit to for the next 20 to 30 years or □Yes □No until we can help you become Financial Independent? D. Have you ever had an issue qualifying for life insurance coverage in the past? □Yes □No (Begin Life Application/Turbo Apps. Life Leave behinds ) BUSINESS OVERVIEW INVITATION We will be investing 5-6 hours putting your program together for you. We find that clients who invest 60-90 minutes of their time and come to our Business Overview have a much greater success in hitting their goals. That’s what you want, isn’t it? So which is better for you? __________ or ____________? Great! I’ll have __________ swing by and pick you up. If you like what you see when we return with your FNA, we will be asking for 10-15 quality referrals. Is that OK? □Y □N SCHEDULE RETURN APPOINTMENT: So we can be sure we don’t waste each others time, if when I come back and I offer you a program that improves upon your Current Savings, Debt Situation, and Insurance Needs, will you implement and follow that program? □Yes □No Monday Tuesday Wednesday Thursday Friday Saturday Time: ________ (set the 2nd appointment within 2-5 days) THE BARTLETT NETWORK OF CHAMPIONS 06.09.10 126 Internal Use Only, For Training and Educational Purposes. More than 100,000 Representatives Over Six Million Clients in the United States, Canada, and Puerto Rico In Business Since 1977 The Largest Mutual Fund Sales Force in North America Our Mission: Help Families Become Properly Protected, Debt Free, and Financially Independent Today’s Financial Challenges DEBT Revolving debt – most of it on credit cards – is soaring, topping $970 billion in September 2008. The average household now owes $10,678 in credit card debt, up 29% from 2000. USA Today, November 10, 2008 The average household owes 20% more than it makes each year. Newsweek, February 1, 2008 ________________________________________________________________________________________ LIFE INSURANCE 68 million adult Americans have no life insurance at all. National Underwriter Life & Health, October 8, 2007 Stick with term and do your investing elsewhere. CNNMoney.com, viewed March 9, 2007 ______________________________________________________________________________ SAVINGS A quarter of all workers say they don’t put any money into savings and, of the ones who do, 34 percent set aside less than $100 per month. CNN.com, October 8, 2008 ______________________________________________________________________________ JOBS/ CAREERS Almost half of all workers live paycheck to paycheck just to make ends meet. CNN.com, October 8, 2008 The nation’s median salary last year was $36,140. After inflation, that’s almost 0.5% below 2006. Parade, April 15, 2008 ______________________________________________________________________________ Devastated and Depressed How real and serious are these problems? We have the solution! THE SOLUTIONS Client Example: Bob & Susan Smith 35 & 34 Years Old with 2 Children After a Financial Needs Analysis with Primerica Before Primerica Debt: RVP $723 $1,446 $84 $127 $562 $1,069 $350 $620 $1,719 $3,262 Debt: Consumer Debt: $41,000 Consumer Debt: $0 Mortgage Balance: $194,000 Mortgage Balance: $241,000 Mortgage Period: 29 years Mortgage Period: 16 years Total Monthly Pmt: $2,480 Total Monthly Pmt: $1,980 Debt Freedom Age: 64 Debt Freedom Age: 51 13 yrs less $500 in Savings per month Auto & Home Insurance: Auto: Home: District Leader Auto & Home Insurance: $152 Auto: $106 $91 Home: $72 $65 in Savings per month Life Insurance: Life Insurance: Bob: $100,000 $100,000 Susan: Children: $0 Total monthly cost: $250 Bob: $436,000 Susan: $436,000 $10,000 Children: Total monthly cost: $100 $150 in Savings per month Retirement: Retirement: IRA in bank 3%: $20,000 IRA in Mutual Funds: $20,000 Monthly Contributions: $100 Monthly Contributions: $500 At Age 65 @ 3% = $107,410 Age 65 @ 10% = $1,536,410 $315 /month in their pocket for cushion! Over ride $1,543 + Bonuses Families Need and Want Our Help! If you could potentially hit all of your goals and dreams doing what we do, with no risk of having to leave your current career, do you see any reason why you wouldn’t at least get started with us on a part time basis? Keys for Success 1. Show up to ALL Opportunity Meetings and Trainings. 2. Go on 10-15 Training Appointments with a field trainer your first 30 days. 3. Submit IBA w/ $99 + $25/ mo. for Insurance Licensing Fees and Supercharged POL. 4. Complete a Financial Needs Analysis for your family’s financial future. (See how our solutions can work for you) What, if anything would keep you from getting started right now? On a scale of 1-10, 10 being the highest, what is your desire to become debt free and financially independent? 1. For illustrative purposes only. Each debt situation will vary. Amounts and monthly payments rounded to the nearest whole number. Monthly payment illustrations do not include payments for taxes and insurance. Weighted average APR of consolidated personal debt and mortgage not shown. 2. Using Primerica’s Custom Advantage 30 (form C530); Primary: male, age 35, non-tobacco user, Spouse: female, age 34, non-tobacco user. 3. This example is for illustrative purposes and does not represent an actual investment. This example shows a constant rate of return, unlike actual investments which will fluctuate in value. It does not include fees and taxes, which would lower results. Distributions before 59 ½ may be subject to a 10% tax penalty. Consult your tax advisor with any questions. Rates of return used in the above illustration are hypothetical and do not represent the returns of an actual investment, which will fluctuate in value. The figure shows a 10% fixed nominal rate of return compounded monthly and do not take into consideration taxes or other factors. IBA/POL A recruit may cancel his or her contracts at any time. To receive a refund of the IBA fee (less a $30 processing fee), the recruit must cancel in writing with 120 days of the IBA submit date. Other conditions apply. Additionally, the recruit may cancel the monthly POL subscription fee at any time with 30 days notice to forestall future POL billings. Any refund, limited to the initial POL fee, must be requested with 30 days of the date the recruit’s solution number issued. For complete details, see the Independent Business Application, available from a Primerica representative. IBA/POL A recruit may cancel his or her contracts at any time. To receive a refund of the IBA fee (less a $30 processing fee), the recruit must cancel in writing with 120 days of the IBA submit date. Other conditions apply. Additionally, the recruit may cancel the monthly POL subscription fee at any time with 30 days notice to forestall future POL billings. Any refund, limited to the initial POL fee, must be requested with 30 days of the date the recruit’s solution number issued. For complete details, see the Independent Business Application, available from a Primerica representative. Begin presentation with the Client Survey… 1ST PAGE PRIMERICA ____ & ____, Have you ever heard of Primerica before? WFA A lot of people haven’t heard of us, we don’t do any first party advertising. But what the company pays us big money to do is to hire and train people to open up independently owned offices or franchises. A little bit about us ____ & ____, we have More than 100,000 Representatives Over Six Million Clients in the United States, Canada, Spain and Puerto Rico In Business Since 1977 (so we are going on 33 years now) The Largest Mutual Fund Sales Force in North America We are actually the largest financial marketing organization in our country; most people just don’t know that because we don’t advertise it at all. Our Mission: Help Families Become Properly Protected, Debt Free, and Financially Independent Which I’m sure you guys would agree more people need that in our country today than ever before, right? WFA Obviously there are some huge financial challenges going on today in our country... The first one is DEBT. Revolving debt – most of it on credit cards – is soaring, topping $970 billion in September 2008. The average household now owes $10,678 in credit card debt, up 29% from 2000. USA Today, November 10, 2008 So ____ & ____, if debts up 30% in the last 9 years, what do you think it’s going to do in the next 9 years? Pretty scary, right? WFA The average household owes 20% more than it makes each year. Newsweek, February 1, 2008 And obviously things are not getting much better, are they? WFA And then you look at the LIFE INSURANCE industry; National Life Underwritersaid said that… 68 Million Americans have no life insurance at all National Life Underwriter Life & Health, October 8,2007 Pretty scary isn’t it? WFA THE BARTLETT NETWORK OF CHAMPIONS 06.09.10 129 Internal Use Only, For Training and Educational Purposes. Pretty scary isn’t it? WFA And CNN Money recommends that we… Stick with term insurance and do your investing elsewhere. CNNMoney.com, viewed March 9, 2007 Then you look at SAVINGS. Do you know... A quarter of workers say they don’t put any money into savings and, of the ones who do, 34 percent set aside less than $100 per month. CNN.com, October 8, 2008 Which is obviously why people aren’t retiring today, because no one is saving enough to retire on, right? WFA The reason, in our opinion, that all of this stuff is happening today in our country is because of jobs & careers… JOBS & CAREERS have changed! Almost half of workers live paycheck to paycheck just to make ends meet. CNN.com, October 8, 2008 This is obviously why nobody is saving money for retirement. The nation’s median salary last year was $36,140. After inflation, that’s almost 0.5% below 2006. Parade, April 15, 2008 So ____, what’s happening to the cost of living in America today? WFA It’s going up right? WFA But incomes are dropping so people are trying to live the same standard of living on less income which is not working, right? WFA So as you can see ____ & ____, families are, Devastated and depressed I mean How real and serious are these problems? So____ & ____, I’m sure you guys would agree that these are all major problems in our country today. Everybody knows what’s going on in America today, right? WFA So let me ask you, if you had a business, ____ & ____ that could solve every single one of these problems for an average middle class family out there…Really, what would you have your hands on if you could solve all of those problems? That would be an incredible business, wouldn’t you agree? WFA Not only could you get wealthy but you could help a lot of people along the way and the exciting thing is____ & ____, We have the solution! THE BARTLETT NETWORK OF CHAMPIONS 06.09.10 130 Internal Use Only, For Training and Educational Purposes. 2nd PAGE THE SOLUTIONS So this is an actual client that we helped, obviously we changed their names. Client Example: Bob & Susan Smith 35 & 34 Years Old with 2 Children Debt: So before we sat down with them they had $41,000 Consumer Debt: $41,000 in consumer debt which was very low, because a couple Mortgage Balance: $194,000 of cars today total about 40 grand; so that is cars, credit Mortgage Period: 29 years cards, student loans, medical debt. They had a mortgage Total Monthly Pmt: $2,480 balance of $194,000 with 29 years left. They were paying Debt Freedom Age: 64 $2,480 towards their debts and they were going to be out of debt by age 64. Just like your typical situation, right? WFA So after we sit down and do what is called a Financial Needs Analysis; which is basically we ask them some simple questions to see if there’s any areas we can help them in. What we did is we combined their debt for $241,000 with a new mortgage period of 16 years and a new monthly payment of $1,980. So now they will be out of debt at age 51 vs. 64 which is 13 years less, AND saving $500 per month, which is incredible, right? WFA Debt: Consumer Debt: $0 Mortgage Balance: $241,000 Mortgage Period: 16 years Total Monthly Pmt: $1,980 Debt Freedom Age: 51 13 yrs less $500 in Savings per month ____ & ____, I don’t know your current debt situation, but I’m guessing if we could help you pay off your current debt faster…that’s something you’d be interested in, right? WFA Ok, great… Another area that we helped them to save money was with their Auto and Homeowners insurance. Before we came in to help them they were spending… $152 a month on auto insurance and $91 a month on home insurance. Auto & Home Insurance Auto: Home: $152 $91 Auto & Home Insurance They took advantage of our Primerica Secure Program and their new cost was $108 a month on auto insurance and $72 a month on home insurance Auto: $108 Home: $72 $65 in savings per month They simply made a toll free call to our Primerica Secure hot line that resulted in a total of another $65 per month in savings. Isn’t that amazing that they could have that kind of savings in just a few short minutes. WFA I’ll make sure you have that information before we leave. Fair enough? WFA THE BARTLETT NETWORK OF CHAMPIONS 06.09.10 131 Internal Use Only, For Training and Educational Purposes. Now in life insurance… Do you guys have any personal life insurance outside of work? WFA Have you ever thought about getting it? WFA Ok great! So a lot of times when we sit down with someone who has had, or does have personal life insurance, we see what they own is something called cash value life insurance; whole life; universal life; variable life…A bunch of different names for it, but it all pretty much works the same. Now Bob & Susan each had $100,000 of coverage. and they were paying $250 a month Life Insurance: Bob: $100,000 Susan: $100,000 Children: $0 Total monthly cost: $250/Month Well if Bob dies, Susan is in trouble, because $100,000 doesn’t even pay off the debts, and they didn’t get more coverage because they couldn’t afford it. So the reason they bought it is because the agent told them they were going to have life insurance and a savings program attached. But the agent forgot to tell Bob & Susan that if Bob dies Susan only gets the face amount of $100,000. The company keeps the savings. So ____ & ____, if I told you guys you were going to buy a product that you paid for two things, but in the end you only get one, what do you call that? WFA Like legal robbery, right? And that’s what we believe too! We don’t believe that’s the best thing for the consumer… So we sit down and we put $436,000 on Bob, $436,000 on Susan, $10,000 on the kids. So now if something happens to Bob, Susan will be ok because $436,000 will pay off the debt plus she’ll have a couple hundred thousand left over to raise the kids. We do that for $100 a month which now frees up another $150. Life Insurance: Bob: $436,000 Susan: $436,000 Children: $10,000 Total monthly cost: $100/Month $150 in Savings per month So they are pretty excited because we have freed up about $715 a month total now, right? WFA In retirement they’ve got $20,000 in an IRA at the bank earning 3%, they are saving $100 a month and at 65 they will have $107,000 saved. Retirement: IRA in Bank 3%: $20,000 Monthly Contributions: $100 At Age 65 @ 3% = $107,410 ____ & ____, are they ever going to retire on $107,000? WFA Never, right? WFA Retirement: So what we do is take their IRA and we roll it to mutual funds. And mutual funds have averaged 10-12% for like 30+ years. The problem is most middle class Americans have no idea where to get their hands on a good rate of return. So we just help them do that. THE BARTLETT NETWORK OF CHAMPIONS 06.09.10 132 IRA in Mutual Funds: $20,000 Monthly Contributions: $500 Age 65 @ 10% = $1,536,410 $315 /month in their pocket for cushion! Internal Use Only, For Training and Educational Purposes. We increased their monthly contributions to $500 since we just freed up all this money and we don’t want them to just go spend it because they are already paying towards debt and insurance, right? WFA But we do leave $315 a month in their pockets for cushion, which is this $715 we freed up here and the $100 they were saving here less the $500 so now they can go use that to help them with the rising cost of living so they won’t go back into debt. Now at 65, they are going to have $1.5 million dollars vs. $107,000 with less money out of their pocket. Is that incredible or what? WFA Awesome! ____, so let me ask you…If you sat down with 10 people that were in this situation and you could put all 10 in this situation how many out of 10 would do it? WFA All 10 if they had half a brain, right? WFA So here’s another thing, ____, if you sat down with someone and they were in this situation and you were able to put them in this situation, how would they feel about you, do you think? WFA They would love you right?! And how would you feel about doing that for somebody? You’d feel pretty good, wouldn’t it?! WFA It would, right?! What if you made money at the same time? How about that? WFA And so I don’t know about your situation…but we’re going to look in a second and see how we could help you… But before I do that ____, I want to show you exactly how it is that we get paid. District Leader $723 So ____, we teach people to start part time as what’s called a District Leader with our company, and if you were a District Leader with our company $84 and helped a family in those three areas, they would pay you about $1,700; that takes about 5 hours to $562 do. So if you were to make about $1,700 in 5 hours, that’s incredible money, wouldn’t you agree? WFA $350 It is, right?! $1,719 RVP $1,446 $127 $1,069 $620 $3,262 Over ride $1,543+Bonuses So if you were to make $1,700 in 5 hours, how many families do you think you would help in a month? WFA As much as you can, right?! Now, let’s say you just helped one a week, that’s 4 a month. What’s 4 times $1,700? WFA That’s $6,800! So if you started making $6,800 a month on a consistent basis part time, you’re probably thinking about making a career change, right? WFA So you make a career change, you become a Regional Vice President, and this is where our company gives you ownership. Now that you own it, obviously you’re going to get a higher contract level, so now you’d make $3,200 to help the same one family instead of the $1,700. So now if you help those same 4 families in a month, 4 times $3,200 is over $12,000 per month which is incredible income, right?! WFA _____, I always tell everybody, you could come here to make a ton of money if you wanted to but that isn’t why I came here, because I believe time is something you can never buy back but you can buy forward. Would you agree with that? WFA THE BARTLETT NETWORK OF CHAMPIONS 06.09.10 133 Internal Use Only, For Training and Educational Purposes. You would, so the thing is ____, let’s say that you were an owner! You are a Regional Vice President, you owned an office, and you hired and trained me as a District Leader, a part time guy in your office, would you deserve to be paid for training me? WFA Absolutely, right?! So you hire and trained me as a District Leader in your office, and I get good and I go out and help this family and I make $1,700! Am I excited ____? WFA I’m like fired up, right?! It probably took me all month to make that at my job, so who’s the first person I call when I leave there? I call you for training me, right? WFA I call you up, I say ____, man I’m so excited I just helped this family get out of debt 13 years sooner, I properly protected them, I put millions extra in their retirement, and I made $1,700! I’m so excited I’m not going to sleep for like a week! You say, ‘Great job, buddy! If you did it once you can do it a million times!” So you hang up the phone and the company pays you the difference of the contracts which is $1,500 bucks + Bonuses for training me, and now you didn’t even have to be there. So ____, if you made $1,500 every time you trained a guy like me and I helped a family, how many of me would you train? WFA As many as you could! But, let's be very conservative ____. Do you think you could hire & train just 6 people in the next 12–24 months, just 6?! WFA Without a doubt, that would be simple, right?! So with those 6 agents, let’s say they just helped one family a month, not one a week, like we were talking before, so it would be very conservative. What’s 6 times $1,500? WFA It’s $9,000 a month! It’s over $100,000 a year! And how many families did you have to help personally now? WFA None! So now you have a business and freedom with a good income! So ____, you’re probably wondering how realistic this can happen to you, because that’s exactly what I was thinking when I first sat down and saw this. (Now show track records of income). Families Need and Want Our Help! ____ & ____, I’m serious about this question… If you could potentially hit all of your goals and dreams doing what we do, with no risk of having to leave your current career, do you see any reason why you wouldn’t at least get started with us on a part time basis? WFA No?! Ok, great! Let me show you a few things you’re going to have to do to be successful here… Keys for Success 1. Show up to ALL Opportunity Meetings and Trainings. ____ and ____, the first thing you’re going to have to do is show up at all Opportunity Meetings and Trainings, which for us is just twice a week on Tuesday evening and Saturday morning. Is that something you can do, or at least re-arrange your schedule in the future, to be able to do? WFA OK, great! 2. Go on 10-15 Training Appointments with a field trainer. The second thing you’re going to have to do is get me in front of 10 – 20 people so I can train you how to do this, because I’m not just going to send you out there and hope you figure it out. I’m going to take you out and train you how to do it. So I’m guessing you can get me in front of at least 10 people so I can train you how to do this, is that right? WFA Ok, great! THE BARTLETT NETWORK OF CHAMPIONS 06.09.10 134 Internal Use Only, For Training and Educational Purposes. 3. Submit IBA w/ $99 +$25/ mo. for Insurance Licensing Fees and Supercharged POL. The third thing you’re going to have to do is, submit an Independent Business Application with $99 for a background check because we can’t hire people with a felony background into our business, and it also pays for all of your licensing costs. A lot of people ask “what’s the $25 a month for?” Well, it gives you electronic access and all the tools you need to be able to build your business from home and to be able to do electronic applications and everything like that. If you don’t want it, honestly ____, you can cancel it. It doesn’t really matter to me…but you’re probably going to want it because our company gives you bonuses as well when you have this. But is that $99 something you can commit to? WFA Ok, great! 4. Complete a Financial Needs Analysis for your family’s financial future. (See how our solutions can work for you) The fourth thing you’re going to have to do is, complete a Financial Needs Analysis for you and your family’s future to see how our solutions work for you. Kind of practice what you preach kind of thing… So ____ & ____, let me ask you… What, if anything, would keep you from getting started right now? WFA Ok, great! Then here’s what’s going to happen… The first thing is I’m going to get your application started. I’m going to ask you some background questions and then we’re going to get your background check started, OK? WFA Great! Do me a favor and grab your driver’s license… Fill out ½ page information sheet. When done write $99 on top right hand corner, circle it and then ask. How would you like to take care of the $99 master card or visa? WFA **If they are not ready to get started or give you their fees then ASK: **Of course I’m sure you would want to see how the FNA would work for you before you make a final decision to move forward. Is that how you are feeling? WFA Well great, that's perfect, because our next step is to do exactly that. In order to complete your Financial Needs Analysis I need to ask you a few questions If you get the $99 you simply say: Now that you are a part of our company you probably would like to see how our FNA would work for you and your family wouldn't you? In order to complete your Financial Needs Analysis I need to ask you a few questions. Do Fast Start Script. THE BARTLETT NETWORK OF CHAMPIONS 06.09.10 135 Internal Use Only, For Training and Educational Purposes. THE BARTLETT NETWORK OF CHAMPIONS 06.09.10 136 Internal Use Only, For Training and Educational Purposes. THE BARTLETT NETWORK OF CHAMPIONS 06.09.10 137 Internal Use Only, For Training and Educational Purposes. THE BARTLETT NETWORK OF CHAMPIONS 06.09.10 138 Internal Use Only, For Training and Educational Purposes. THE BARTLETT NETWORK OF CHAMPIONS 06.09.10 139 Internal Use Only, For Training and Educational Purposes. Bootcamp Scripts SETTING APPOINTMENTS What to say: Hello ____________ this is _____________, how are you doing? (WFA) Great! The reason I’m calling is I just got started with a new company that I’m very excited about. Would you help me out and allow me to come and show it to you & ______? Great, what day would be better? (Alter. Of choice) Monday or Wednesday ________? Great! Is 6:00 or 8:00 better?__________ (Confirm with *** at the bottom of the page.) Possible Questions What is it? / What do you do? The name of the company is Primerica, I’m just learning about it so I don’t want to try to explain it over the phone because I’ll mess it up. When we come by I’ll let my trainer explain it to you, so what day is better Monday or Wednesday? Great is 6:00 pm or 8:00 pm better? (Confirm with *** at the bottom of the page.) Possible Objections Look _____if your not interested and its not for you, would you feel comfortable telling me no? (WFA) Yes. Great! What day would be better: Monday or Wednesday? Is 6:00 pm or 8:00 pm better? *** And _______, both of you will be there correct? It is important to me that you are. really look forward to seeing you this _______ to show you what I’m doing. See you at _______! THE BARTLETT NETWORK OF CHAMPIONS 06.09.10 143 Internal Use Only, For Training and Educational Purposes. I INVITE TO THE OVERVIEW: PERSONAL WARM MARKET Hey ______, this is _______, how are you doing? (WFA) Great! Let me ask you, is there anything you cannot get out of ______ night at 7pm? (WFA) Great! Since there’s nothing you can’t get out of I need you to be at my office at 7pm on ____. Now I’m going to go ahead and put your name on a list and save you a seat. So ______, can you promise me you’ll be there? (WFA) Great! Now, you are a man/woman of your word right? It will really mess me up if you’re not there, so you promise you will be there right? (WFA) Great, I’ll see you _____ at7pm. Here is the address: 950 S. Bascom Ave #1011 San Jose, CA 95128 THE BARTLETT NETWORK OF CHAMPIONS 06.09.10 144 Internal Use Only, For Training and Educational Purposes. Referral Script: Hi this is _________(your name) is _________(referral) there please. (WFA) _________ (Referral), how are you doing? (WFA) Great, you may not know me but I was referred to you by _________ (Referrer), you know _________ (Referrer) right? (WFA) Good, well the reason I’m calling is I’m actually in charge of expansion with our company and when I was talking with _________ (Referrer) the other day he/she said I have to give you a call. He/she said you’re motivated, ambitious and hardworking, is that the case? (WFA) Great, well what I’d love to do then is get together with you for about 20 - 30 minutes to share with you a little about our company and what we do. I understand you and your spouse are both working currently, correct? (WFA) What time do you usually get both get done working? (WFA) So then you are usually free about ___am/pm or ___am/pm right? (WFA) O.K. I actually have a little time on ____day or ____day this week, which would be a better day to catch up with you and share some more info? (WFA) ____day. Now would ___am/pm or ___am/pm be better for you? ___am/pm. Now you live in _________ (City) right? (WFA) What part of town? (WFA) O.K. well what I can do to make it easier for you is I can swing by there am/pm on ____day to get you some more info. What’s the address there? (WFA) THE BARTLETT NETWORK OF CHAMPIONS 06.09.10 145 Internal Use Only, For Training and Educational Purposes. THE BARTLETT NETWORK OF CHAMPIONS 06.09.10 147 Internal Use Only, For Training and Educational Purposes. ROLE PLAY: “_____ and _____, what I just went through with you is your Financial Needs Analysis. This is a summary of that information and my professional recommendations. On the left hand side is your information from the FNA and on the right hand side are my PROFESSIONAL RECOMMENDATIONS.” “According to the FNA the amounts needed to be on track… (Read top to bottom, left to right.) The amount needed to be on track according to the FNA comes to a total of $2,096.” “Now if we look at your budget we have a total monthly amount needed of $2,096 but we have a total amount available of $673. This leaves us a shortfall of $1,423. Now we will come back to his number in a minute but first let’s look at how we came up with our amount available. (Read Amounts Available on the bottom right of the page.)” “Before I get into your amounts available I just want you to make note of the order in which these are arranged. We have the income protection and the retirement at the top because these two are NON NEGOTIABLE. See one of two things is guaranteed to happen in life, you’ll either die to soon in which case your family needs the income protection, or you’ll make it to retirement in which case you’ll need an income during retirement.” “So if we look at the amounts available I am going to recommend… (Read top to bottom right to left.)” “Is there anything _____and _____you would like to change?” (WFA) “Great I have just a few medical questions for you to see if we can qualify for the life insurance.” (Do the turbo app.) “Also _____and _____the investment portion of the business is a little beyond my scope of licensing so we will set up a time for an expert from my office to come back and help us with that, what day this upcoming week would work better for you, Wednesday or Friday?” (WFA) “___day, great and is lunch time or 4pm better for you guys?” “O.K. _____and _____, now, lets come back to your budget. As we discussed we have a shortfall and this came from having a total amount needed of $2,096 and having a monthly amount available of $673, which leaves us with a shortfall of $1,423. I know you guys called in on your auto and home insurance, which is a great way to free up money. Another way we can attempt to sure this up is to see what we can do in terms of your debt situation. I will just need you to endorse these.” (Have them sign the SMART and GOOD.) “Now this may free up a few hundred dollars but our analysis identified a short fall of ... So _____and _____you have really only two options. You can (A) give up on your goals and dreams. And _____and _____, is that even an option? Or (B) Make additional income? Which one of these sounds better to you? (WFA) Make additional income, of course. Great, I will just need you to grab out your drivers license so we can get you started working with us on a part time basis to make some additional income.” (Fill out the IBA and go to the fast start script where you will set up 3 to 5 appointments.) THE BARTLETT NETWORK OF CHAMPIONS 06.09.10 162 Internal Use Only, For Training and Educational Purposes.
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