fruitland iowa toyota

Transcription

Spring 2014 | Volume 21 Issue 1
Life
MovingForward
Forward
Life
Moving
New Roof Crush
Resistance Standard
CRP - Life After Testing
NMEDA Hall of Fame
Defining Customer Value
Technician’s Corner
and more!
THANK
YOU!
For a Successful Conference in Reno
The Hottest Thing in Accessible
Vehicle Seating.....
Toyota Tundra pictured with
Bruno Valet® Plus, Bruno Out-Rider®
and Clock AccessA Top
Just Got Hotter!
Valet® Plus with Seat Heat Option!
Additional Valet® Plus Options
Ultraleather™ Plus
Padded Hip
Positioning Belt
Posture Vest
Bruno Independent Living Aids | 1-800-462-0664 • www.bruno.com
code: CIRCUITNMEDA0214
NMEDA CIRCUIT BREAKER
SPRING 2014
President
Sam Cook
CEO
Dave Hubbard
Layout, Editor &
Creative Director
Jenna DeTrapani
Contributing Writers
Sam Cook
Dave Hubbard
Russ Newton
Kevin Durban
James May
Chad Blake
Jud DeMott
Harry Baergen
Ray Morton
Chuck Hardy
VOLUME 21, ISSUE 1
FEATURES
COLUMNS
20
Association Matters
- Webinar, CWTA Lunch & Learn, Four Corner Scales,
NMEDA and QAP Logos
- Quarterly Finance Report
- 2014 NMEDA Conference
6
President’s Letter
By Sam Cook
28
NMEDA News Brief
- PVA Honors Bill Siebert
- QC Manual Updates
- NMEDA Hall of Fame
- Q’Straint QRT-360
- VMI’s Northstar E
- LINK by Adapt Solutions
40 Industry Advisor
- The New F/CMVSS 216 Roof Crush Resistance Standard
- CRP: Life After Testing
The Circuit Breaker is published
quarterly by the National Mobility
Equipment Dealers Association.
Office located at 3327 W.
Bearss Avenue, Tampa, FL
33618. For business office,
advertising and subscriptions:
CEO’s Report
By Dave Hubbard
32 Lean Corner: Defining
Customer Value
By Chuck Hardy
36 Guidelines Group Talk
By Ray Morton
44 Canada Regional Report
By Russ Newton
46 Regional Reports
By Your Regional Reps
ALSO
4
2014 Board of Directors
8
List of NMEDA Dealers
45 2014 Canadian Board of Directors
50 Manufacturer/Associate Member Directory
55 Dates to Remember
Subscription rates for the U.S.A
and Canada: $16.50/4 issues.
Back issues are available by
calling the NMEDA office.
The articles published in the
Circuit Breaker reflect the
opinions of their authors, not
NMEDA. As such, NMEDA
neither takes a position on nor
assumes responsibility for the
accuracy of the information or
statements contained therein.
16
39 QAP Discount Program
Tel: 813.264.2697
Toll Free: 800.833.0427
Fax: 813.962.8970
www.nmeda.com
[email protected]
All rights are reserved under
copyright laws © 2014. Media
note: Permission is granted
to quote or reprint from this
publication. Please credit the
Circuit Breaker.
CONTENTS
NMEDA MISSION STATEMENT
Through our diverse membership NMEDA advocates and supports excellence
in providing safe, reliable vehicles and modifications to enhance accessibility
for people with special needs.
TYPE FONT: Gotham
ON THE COVER: © Jenna DeTrapani, NMEDA
Spring 2014
3
BOARD OF DIRECTORS
Sam Cook, President
James May, Southern Rep
Mark DiRosa, Vice President
Jud DeMott, Midwest Rep.
Superior Van & Mobility
4734 Rockford Pl.
Louisville, KY 40216
502-447-8267 phone
502-657-1930 fax
[email protected]
M.C. Mobility Systems
7588 Tyler Blvd.
Mentor, OH 44060
800-951-6238 phone
440-942-8028 fax
[email protected]
Richard May, Secretary
Freedom Mobility Aids
205 Cedar Lane
Clemmons, NC 27012
336-766-8520 phone
815-642-4308 fax
[email protected]
Access 2 Mobility, Inc.
12406 State Highway 155 South
Tyler, TX 75703
877-254-5438 phone
903-534-7101 fax
[email protected]
Chad Blake, Western Rep.
United Access
9389 Natural Bridge Rd
St. Louis, MO 63134
314-426-1010 phone
314-426-1081 fax
[email protected]
Ability Center
4797 Ruffner Street
San Diego, CA 92111
858-541-0552 phone
858-541-1941 fax
[email protected]
Kevin Durban, Treasurer
Bill Siebert, Past President
Performance Mobility
333 East 76th Ave.
Denver, CO 80229
303-288-0140 phone
303-288-0366 fax
[email protected]
Mike Bruno, Mfg. Rep.
Bruno Independent Living Aids
1780 Executive Drive
Oconomowoc, WI 53066
800-882-8183 phone
262-953-5502 fax
[email protected]
Tim Barone, Mfg. Rep.
Vantage Mobility International (VMI)
5202 S. 28th Place.
Phoenix, AZ 85040
800-348-8267 phone
602-243-9843 fax
[email protected]
Ron Mohr, Northern Rep.
Clock Mobility
6700 Clay Ave.
Grand Rapids, MI 49548
800-732-5625 phone
616-698-9495 fax
[email protected]
4
2014
NMEDA Circuit Breaker
Heartland Mobility
4815 S. 115th Street
Omaha, NE 68137
402-934-7826 phone
[email protected]
Raj Pagadala, Associate Rep.
GA Vocational Rehabilitation Agency
2720 Riverside Drive, Ste 132
Macon, GA 31204
478-279-1885 phone
770-359-3676 fax
[email protected]
Russ Newton, Canadian President
Howell Ventures
4850 Rt. 2 Hwy
Upper Kingsclear, NB E3E 1P8
506-363-5289 phone
800-506-6666 fax
[email protected]
BREATHE EASY
All operators and drivers should be concerned when a rider boards
with O2. Oxygen cylinders that are hand carried, slung on a chair
or placed on the vehicle floor are a liability and extremely
hazardous. A sudden turn or collision can send tanks flying,
resulting in impact injuries to the rider, other passengers or
the driver. If the tank is compromised and flammable gas fills
the vehicle compartment, everybody on board is in grave danger.
The safe and secure GO2 floor mounts to L-Track fittings
when it is needed and where it is needed. It holds O2
cylinders size M2 to E keeping them visible and accessible
to the passenger -- so they can breathe easy too.
TO LEARN MORE, GO TO:
SURE-LOK.COM/GO2
*patent pending
800.866.0004
Spring 2014
5
PRESIDENT’S LETTER
SAM COOK
(SUPERIOR VAN & MOBILITY)
The NMEDA President, Sam Cook, is the owner of Superior Van & Mobility,
which operates 9 stores in Kentucky, Indiana, Louisiana and Tennessee.
Sam has many years of experience on the Board and previously served as
Vice President. Sam believes that It is an exciting and challenging time to
be in the Mobility Industry. As dealers, we get much more accomplished
as a group than as individual dealers, which is why he feels so strongly
about the power of NMEDA. Concerns or questions for the President
“
may be directed to him at [email protected].
A
s you read this I hope the
long winter is finally over.
you would like to see covered in the workshops please let us know.”
One of the major highlights of the
to be useful. One big change is the
Conference was the NMEDA PAC hold-
inspection process. NMEDA has been
ing its first fundraiser. We raised money
working hard with our inspection
over the country, including the South.
for Congressman Dr. Raul Ruiz. The
company, RADCO, to improve train-
The weather affects all bushiness but
Congressman has been leading the
ing for the inspectors and is now hav-
it seems to have more of an impact on
charge in Congress to encourage the
ing monthly meetings with all of the
the Mobility Industry more than most
VA to update their Handbook and have
inspectors to make sure we are all
due to the make up of our customers.
Criteria and Standards for people doing
singing off the same sheet of music.
I know we are ready to make up lost
Automobile Adaptations for the VA. It
If you have any thoughts on the pro-
ground and have a great 2014.
still amazes me that you have to have
gram or comments on the inspection
an accreditation to deliver a bottle of
process please contact the NMEDA
oxygen to a Veteran for the VA, but the
Quality Director, Chuck Hardy.
VA requires nothing of businesses that
Please send me your thoughts, ideas,
modify a vehicle for them. Believe me;
questions or concerns. I can be
we are working hard to change that.
reached at [email protected]
So please, if you have an interest in sup-
or (502)410-1901.
This is the longest winter I
can remember, and it wasn’t just in
the North and Midwest, it stretched all
Speaking of 2014, the NMEDA Conference was a huge success, attendance
was strong and most of the comments
about the new format were very positive. Reno is not the easiest place to
get to, but once you are there it is really a nice place to have a conference
with everything under one roof; and
donating money to the casino in the
evenings seemed to be quite popu-
6
If you have any ideas on improving the conference or topics
porting the NMEDA PAC, let us know.
I also wanted to let the membership
know that 12% of the CAP Fund budget
now goes to Government Relations.
lar. The Conference Committee and
The QAP program has gone through
the NMEDA staff are already working
many changes since its inception; the
hard to plan the 2015 Conference in
QAP committee, along with several
Daytona. If you have any ideas on
sub committees, has made some
improving the conference or topics
major changes to the program over
you would like to see covered in the
the last year. We want this program
workshops please let us know.
to be fair but have enough teeth in it
---
Contact Sam:
Sam Cook, President
Superior Van & Mobility
4734 Rockford Pl.
502 410-1901 phone
502-657-193 fax
[email protected]
Trail Blazers.
AL915 Mobility Bundle
AL160 Profile Scooter Lift
AL435 Axis III Inside Lift
AL500HD Universal Power Chair Lift
Harmar leads the way with the most innovative lifts for
scooters, power chairs, and wheelchairs. Our comprehensive
product line enables NMEDA dealers to meet the full range of
customer needs. And, the industry’s best support is dedicated
to helping dealers blaze the trail to success.
For information:
call: 800-833-0478 or
visit: www.harmar.com
NMEDA DEALER MEMBERS
UNITED STATES
____________________________
ALABAMA
Q Griffin Medical Associates
213 Chestnut Street NW
Hartselle, AL 35640
256-751-1365
1
Q Gulf States Mobility
1647 Coosa River Parkway
Wetumpka, AL 36092
334-514-6590
1,2,3
Q MobilityWorks
3747 Pine Lane SE
Bessemer, AL 35022-5642
205-426-8261
1,3
Q Phase III Vans, Inc.
2015 Eastern Blvd
Montgomery, AL 36117
334-244-1011
1
Q Sylacauga Handicapped, Inc.
1304 Talladega Hwy.
Sylacauga, AL 35150
256-249-3717
1,2,3
Q Team Adaptive Medical, Inc.
1251 Bolton’s Branch Dr.
Mobile, AL 36606
251-471-1088
1,3
____________________________
ARKANSAS
Q Accessibility Specialties, Inc.
1920 John Barrow Rd.
Little Rock, AR 72204
501-312-1000
1
Q Presidential Conversions
2887 No. College, Suite B
Fayetteville, AR 72703
479-521-8433
1,2,3
Q Presidential Conversions
2500 Commerce Drive,
Bldg. A, Suite B
Jonesboro, AR 72401
870-933-7270
1,2
Q Siebert Mobility Inc.
712 Hwy 5 N.
Benton, AR 72019
501-316-2466
1,2
8
____________________________
ARIZONA
Q A.D.E. Industries, Inc.
3621 S. Palo Verde
Tucson, AZ 85713
520-571-7156
1
Q Ability Center
23606 N. 19th Ave.
Phoenix, AZ 85085
623-879-0800
1,3
Q Ability Center
4720 N. La Cholla Blvd
Tucson, AZ 85705
520-293-3596
1,3
Q Dignified Motors LLC
3422 East Roeser, #A-102
Phoenix, AZ 85040
877-344-6686
1,2,3
Q Handicap Vehicle Specialists
2140 W. Broadway Rd. #101
Mesa, AZ 85202
602-275-3325
1
Q Quality Vans
1865 S. Indian Bend Road
Tempe, AZ 85281
480-464-7007
1,2
____________________________
CALIFORNIA
Q Ability Center
11600 Western Avenue
Stanton, CA 90680
714-890-8262
1,2,3
Q Ability Center
6550 Freeport Blvd. Suite A
Sacramento, CA 95822
916-392-1196
1,3
Q Ability Center
4797 Ruffner Street
San Diego, CA 92111
858-541-0552
1,2,3
Q Ability Center
2715 Seaboard Ln.
Long Beach, CA 90805
562-634-5962
1,2,3
Q Access Options, Inc.
41545 Albrae St.
Fremont, CA 94538
408-734-5438
1
Q Access Options, Inc.
109 Lee Road Suite D
Watsonville, CA 95076
831-722-6804
1,2,3
Q MobilityWorks
325 N. Altadena Drive
Pasadena, CA 91107
888-473-5402
1,3
Q Adaptive Driving Systems
3548 Empleo St.
San Luis Obispo, CA 93401
805-549-7996
1,2,3
Q MobilityWorks
1245 Laurelwood Road
Santa Clara, CA 95054
888-473-5402
1,3
Q AERO MOBILITY
1001 N. Weir Canyon Rd.
Anaheim, CA 92807
714-973-8600
1,2,3
Q MobilityWorks
7720 Sepulveda Blvd.
Van Nuys, CA 91405
888-473-5402
1,3
Q Better Life Mobility
8130 Parkway Drive
LaMesa, CA 91942
619-474-4072
1
Q MobilityWorks
890 Cowan Road, Suite B
Burlingame, CA 94010
800-225-7361
1,3
Q Better Life Mobility
7239 Indiana Avenue
Riverside, CA 92504
951-686-3152
1
Q MobilityWorks
120 N. Diamond St.
Fresno, CA 93701
800-225-7361
1,3
Q Classic Vans, Inc.
dba Mobility Vans USA
25700 Mission BL
Hayward, CA 94544
510-538-3150
1
Q MobilityWorks
3127 Fite Circle, Suite B
800-225-7361
1
Q Destinations Mobility
2501 Florin Road
916-868-6797
1
Q Driving Specialties
of Sacramento
2216 Cemo Circle #A
Rancho Cordova, CA 95670
916-635-2765
1
Q Economy Medical
114 Center Ave.
Pacheco, CA 94553
925-671-4800
1
Q Gary E. Colle, Inc. dba
Goldenboy of San Diego
12130 Dearborn Pl.
Poway, CA 92064
858-748-9414
1,3
Q Mobile Help
711 S. Allen St.
San Bernardino, CA 92408
909-383-3883
1,2,3
Q MobilityWorks
1300 Nord Avenue
Chico, CA 95926
800-225-7361
1,3
Q Sacramento Van
Conversions & Mobility
5821 Florin Perkins Road
916-381-8267
1
____________________________
COLORADO
Q Frontier Access
& Mobility Systems, Inc.
6540 S. College Ave.
Fort Collins, CO 80525
970-223-8267
1
Q Performance Mobility
6285 Corporate Drive
Colorado Springs, CO 80919
719-590-1400
1
9500 W. 49th Ave. C107
Wheat Ridge, CO 80033
303-467-9981
1,2,3
333 East 76th Ave.
Denver, CO 80229
303-288-0140
1,2,3
____________________________
CONNECTICUT
Q Advanced Wheels of Technology
33 Bradley Park Rd.
East Granby, CT 06026
860-653-8064
1,2,3
Q Ride-Away
104 Pitkin St.
E. Hartford, CT 06108
888-RIDE-AWAY
1,3
Q Wheelchair Getaways
32 Stony Hill Rd.
Bethel, CT 06801
203-790-9998
1,3
____________________________
DELAWARE
Q True Mobility, Inc.
773 S. DuPont Hwy.
New Castle, DE 19720
302-836-4110
1
____________________________
FLORIDA
Q Auto Mobility Sales
5601 NW 9th Ave #203
Ft. Lauderdale, FL 33309
954-974-7028
1
Q Mobility Transportation Systems
4010 E. Hillsborough Ave.
Tampa, FL 33610
813-246-9116
1,2,3
Q Specialty Vehicle, Inc.
685 Broad St.
Pensacola, FL 32534
850-477-7645
1
Q Auto Mobility Sales
1925 10th Ave. N. Unit 1
Lake Worth, FL 33461
561-586-1997
1,3
Q MobilityWorks
2727 St. Johns Bluff Rd.
Jacksonville, FL 32246
904-281-0111
1,3
Q Sunset Mobility
8415 S.W. 129 Terrace
Miami, FL 33156
305-234-0071
1,2,3
Q KEMPF, Inc.
225 S. 78th Street
Tampa, FL 33619
813-630-0409
1,3
Q Movin’ On Mobility
342 Pike Rd. Suite #26
West Palm Beach, FL 33411
561-881-5600
1,3
Q Team Adaptive, Inc.
1503 Foster Ave.
Panama City, FL 32405
850-522-0059
1
Q MITS at Custom Mobility
7199 Bryan Dairy Road
Largo, FL 33777
727-524-1300
1
Q Movin’ On Mobility
12530 Metro Pkwy
Ft. Myers, FL 33912
239-275-1900
1,2,3
Q Mobility America
5130 Hwy 98 N.
Lakeland, FL 33809
863-816-1513
1
Q Ocean Conversions & Mobility
750 E Sample Rd, Bldg 1 Ste 5
Pompano Beach, FL 33064
954-942-6033
1,2,3
Q The Mobility Store LLC
dba Mobility Express
915 N. Florida Ave.
Lakeland, FL 33801
863-688-3900
1
Q Mobility Express
4320 US Hwy 19
New Port Richey, FL 34652
727-849-0262
1
Q Ocean Conversions of
Ft. Myers, Inc.
5751 Zip Drive
Ft. Myers, FL 33905
239-936-6333
1,2,3
Q Mobility Freedom Inc.
20354 U.S. Hwy 27
Clermont, FL 34715
352-429-3972
1,3
Q A&J Mobility
729 Cypress Village Point
Ruskin, FL 33573
813-642-0322
1
Q Mobility Freedom, Inc.
2323 N. State Street #49
Bunnell, FL 32110
386-586-5495
1,3
Q Access by Skip LLC
1731 Fern Palm Dr. 1A
Edgewater, FL 32132
386-428-6677
1,3
Q Advanced Driving Systems
662 Capital Cir. N.E.
Tallahassee, FL 32301
850-671-2300
1,2,3
Q Advanced Vehicle Modifications
2520 NW 6th Street
Ocala, FL 34475
352-622-4467
1,3
Q America’s Mobility Solution
1873 Nova Road
Holly Hill, FL 32117
386-672-1990
1
8203 Ulmerton Rd.
Largo, FL 33771
727-521-4248
1,3
7444 Narcoossee Rd. Ste 406
Orlando, FL 32822
407-674-8778
1,3
Q Mobility Styles Inc.
9300 Cortez Blvd.
Weeki Wachee, FL 34613
352-597-4546
1
Q P&A Mobility Enterprises Inc.
320 Cortez Road W
Bradenton, FL 34207
941-739-5596
1
Q Phase III Mobility
4333 Gulf Breeze Parkway
Gulf Breeze, FL 32563
850-934-1125
1
Q Piper Medical, Mobility
& Accessibility
1885-B NE 149th Street
North Miami, FL 33181
305-940-2030
1,3
Q R & M Mobility
9580 Nims Lane
Pensacola, FL 32534
850-479-1766
1,2,3
Q Ride-Away
8706D East Broadway Ave
Tampa, FL 33619
888-RIDE-AWAY
1,3
Q Wheelchair Vans of Florida
5611 SOuth Tamiami Trail
Sarasota, FL 34231
941-706-4687
1
____________________________
GEORGIA
Q Adaptive Driving Solutions
3027 Riverwatch Parkway
Augusta, GA 30907
706-364-2688
1,2,3
Q Carolina Mobility Sales dba
Savannah Mobility Sales
3938 Ogeechee Rd.
Savannah, GA 31405
912-233-1050
1
Q Custom Mobility Van & Lift
315 Whitehead Rd.
Athens, GA 30606
706-353-1099
1,3
Q MobilityWorks
1255 Kennestone Circle Ste. 100
Marietta, GA 30066
800-444-9100
1,3
Q Quail Country Customs
731 S. Westover Blvd.
Albany, GA 31707
229-432-7258
1
Q Quail Country Customs, Inc.
2635 Hwy 247 Connector
Byron, GA 31008
478-956-1225
1
1 = Mobility Equipment Installer 2 = Structural Vehicle Modifier 3 = High Tech Driving Systems Installer
Spring 2014
9
Q R & R Van Lift Sales & Service
2130 Sigman Road
Conyers, GA 30012
770-483-0767
1,2,3
____________________________
IOWA
____________________________
INDIANA
Q ADM Mobility Solutions, Inc.
8360 W. Washington St.
Indianapolis, IN 46231
317-481-8707
1,3
3450 SE Miehe Drive, Suite 1
Grimes , IA 50111
515-986-3010
1
Q Superior Van & Mobility
5410 S. Madison Ave.
855-208-2276
1,3
Q Siebert Mobility of Iowa, LLC
3554 Dolphin Dr.
Iowa City, IA 52240
319-351-3159
1,3
3725 W. Cleveland Rd Ste 400
South Bend, IN 46628
855-208-2276
1,3
405 Coolidge St.
Glenwood, IA 51534
712-527-3888
1,2,3
3414 Interstate Drive
Evansville, IN 47715
855-208-2276
1,3
Q Total Mobility
2406 W. 2nd Avenue
Indianola, IA 50125
515-961-0575
1,3
____________________________
2218 Contractors Drive
Fort Wayne, IN 46818
855-208-2276
1,3
____________________________
ILLINOIS
Q MobilityWorks
23855 W. Andrew Road
Plainfield, IL 60585
888-473-5402
1,3
Q MobilityWorks
155 E. North Ave.
Villa Park, IL 60181
888-473-5402
1,3
Q MobilityWorks
5050 Dempster
Skokie, IL 60077
888-473-5402
1,3
Q Southern Bus and Mobility
12950 Koch Lane
Breese, IL 62230
618-526-4131
1,3
Q United Access
706 W. Bradley
Champaign, IL 61820
217-398-1188
1,3
Q United Access
2924 N. Dirksen Parkway
Springfield, IL 62702
888-706-1010
1,3
10
KANSAS
Q Banner Mobility Resources
231 SE 53rd St. Ste C
Topeka, KS 66609
785-235-3070
1,3
Q Jay Hatfield Mobility, LLC
200 S. East Avenue
Columbus, KS 66725-1955
800-545-4227
1
Q Kansas Truck Equipment Co.
1521 S. Tyler Road
Wichita, KS 67209
316-722-4291
1
Q United Access
7921 Bond Street
Lenexa, KS 66214
913-894-8080
1,3
____________________________
KENTUCKY
Q C & C Ford - Mercury
103 East 5th St.
Sturgis, KY 42459
800-332-6696
1,2
Q Movin On Mobility Mid
America, LLC
3301 Fern Valley Road
502-964-3556
1
1180 E. New Circle Rd.
Lexington, KY 40505
855-208-2276
1,3
4734 Rockford Pl.
855-208-2276
1,2,3
Q Thomas Medical Equipment
4140 Cadillac Court
502-459-6006
1
____________________________
LOUISIANA
Q Crescent Vans, Inc.
2424 Hickory Ave.
Metairie, LA 70003
504-738-2634
1,3
Q Fastserv Medical Bossier
1329 Driftwood Drive
Bossier City, LA 71111
318-741-9586
1,3
Q Fastserv Medical Monroe
112 Summer Lane
West Monroe, LA 71291
318-396-3366
1,3
12329 Industriplex Blvd.
Baton Rouge, LA 70809
855-208-2276
1,2,3
1901 Westbank Expwy, Ste 500
Harvey, LA 70058
855-208-2276
1
____________________________
MASSACHUSETTS
Q Adaptive Mobility Equipment
1551 Fall River Ave. (Rte. 6)
Seekonk, MA 02771
508-336-2556
1,3
Q Automotive Innovations, Inc.
1000 Main Street
Bridgewater, MA 02324
508-697-8324
1,2,3
Q New England Wheels Inc.
33 Manning Road
Billerica, MA 01821
978-663-9724
1,2,3
Q Ride-Away
57 George Levin Dr.
N. Attleboro, MA 02760
888-RIDE-AWAY
1,3
Q Ride-Away
333 Boston Prov. Hwy., Bldg. C
Norwood, MA 02062
888-RIDE-AWAY
1,3
____________________________
MARYLAND
Q AA Eastern Mobility, Inc.
P. O. Box 415
Woodsboro, MD 21798
301-845-4188
1
Q Auto Assist, Inc
5002 Lehigh Rd.
College Park, MD 20740
301-699-2238
1
Q BEDCO Mobility
6300 Falls Rd. Unit 2
Baltimore, MD 21209
410-825-1440
1
Q Koons Ford of Annapolis
2540 Riva Rd.
Annapolis, MD 21401
410-224-2100
1,3
Q Oneness Mobility Services
7701 A Penn Belt Dr.
Forestville, MD 20747
866-570-6686
1,2,3
Q Ride Away
11409 Maryland Ave.
Beltsville, MD 20705
888-RIDE-AWAY
1,3
Q TTI Mobility Products
402 A South Brown Street
Fruitland, MD 21826
800-576-4323
1
____________________________
MAINE
Q Ride-Away
32 Lewiston Road, Unit 2B
Gray, ME 04039
888-RIDE-AWAY
1,3
____________________________
MICHIGAN
Q Access Mobility Center
7620 Eastman Avenue
Midland, MI 48642
989-633-6100
1
Q Advantage Mobility Outfitters
33073 Michigan Avenue
Wayne, MI 48184
734-595-4400
1,2,3
Q Clock Mobility
587 W. Blue Star Drive
Traverse City, MI 49684
231-943-9890
1
Q Clock Mobility
5540 S. Pennsylvania Ave. Ste 11
Lansing, MI 48911-4012
517-272-4488
1
Q MobilityWorks
1965 East Avis
Madison Heights, MI 48071
888-473-5402
1,3
Q MobilityWorks
8175 Gratiot Rd.
Saginaw, MI 48609
888-473-5402
1,3
Q The Creative Mobility Group
32217 Stephenson Hwy.
Madison Heights, MI 48071
248-577-5430
1,3
____________________________
Q Cummings Mobility
1755 W County Road C.
Roseville, MN 55113
651-633-7887
1
Q Cummings Mobility
2511 West Hwy 13
Burnsville, MN 55337
952-435-8889
1
Q Cummings Mobility
Conversions & Supply Inc.
6540 Jansen Ave. NE
Albertville, MN 55301
763-497-0103
1,2,3
MISSOURI
Q D.W. Auto & Home
Mobility Specialties
8200 NW 97th Terrace
Kansas City, MO 64153
816-471-0305
1,3
Q Handicap Conversions, Inc.
8200 NW 97th Terrace
Kansas City, MO 64153
816-471-0305
1,3
Q Clock Mobility
6700 Clay Ave.
800-732-5625
1,2,3
MINNESOTA
Q IMED Mobility
1915 County Road C
Roseville, MN 55113
651-635-0655
1,2,3
____________________________
Q Southern Bus & Mobility, Inc.
80 South Highway Dr.
Valley Park, MO 63088
636-825-0700
1
Q United Access
9389 Natural Bridge Rd
St. Louis, MO 63134
314-426-1010
1,2,3
Q United Access
618 Jackson St.
Columbia, MO 65203
573-874-2214
1,3
Q United Access
1389 N. Cedarbrook
Springfield, MO 65802
417-890-1043
1,3
Q United Access
10232 A Rahning Road
Sunset Hills, MO 63127
877-503-9399
1
____________________________
MISSISSIPPI
Q Handicapable Vans, Inc.
5516 North State Street
Jackson, MS 39206
601-981-0042
1,2,3
Q J’s Mobility Unlimited, Inc.
3880 Flowood Dr.
Flowood, MS 39232
601-939-2112
1,2,3
Q Mobility Systems, Inc.
2857 Oak Grove Road
Hattiesburg, MS 39402
601-264-0609
1,2,3
Q DriveMaster
37 Daniel Road West
Fairfield, NJ 07004
973-808-9709
1,2,3
Q Team Adaptive, Inc.
978 Tommy Munro Dr.
Biloxi, MS 39532
228-388-5700
1,3
Q Fun Truck’n Mobility
255 US Hwy 46 West
Saddle Brook, NJ 07663
973-546-1900
1,2,3
Q Total Mobility Concepts LLC
1204 S. Gloster Street
Tupelo, MS 38801
662-269-2068
1
____________________________
Q MobilityWorks
5105 New Jersey RT-33
Farmingdale, NJ 07727
888-473-5402
1,3
MONTANA
Q G & J Enterprises
3353 Old Hardin Rd
Billings, MT 59101
406-248-5767
1
____________________________
NEBRASKA
Q Heartland Mobility, LLC
4815 S. 115th Street
Omaha, NE 68137
402-934-7826
1,3
Q Mobility Motoring LLC
14450 Meadows Blvd. Suite 2
Omaha, NE 68138
402-884-3333
1
Q Siebert Mobility, Inc.
5525 L Street
Omaha, NE 68117
402-991-2555
1
Q Wheelchair Vans of Kohll’s
12739 Q Street
Omaha, NE 68137
402-408-1330
1
____________________________
NEW HAMPSHIRE
Q Ride-Away
54 Wentworth Ave.
Londonderry, NH 03053
888-RIDE-AWAY
1,2,3
____________________________
NEW JERSEY
Q Brunswick Automotive
Professionals
1500 US 1 North
North Brunswick, NJ 08902
732-545-6300
1,3
Q MobilityWorks
2303 Wallace Blvd.
Cinnaminson, NJ 08077
888-473-5402
1,3
Q MobilityWorks
1549 Gateway Blvd.
Woodbury, NJ 08096
888-473-5402
1,2,3
____________________________
NEW MEXICO
Q Highland Conversions LLC
417 Adams St., S.E.
Albuquerque, NM 87108
505-232-8629
1
Q Southwest Lift Installation
315 B Juan Tabo Blvd. NE
505-891-3346
1
Q United Access
3825 Osuna NE Suite 1
505-884-2492
1,2,3
____________________________
NEVADA
Q Ability Center
6001 S. Decatur Blvd. Suite N
Las Vegas, NV 89118
702-434-3030
1,3
Q Better Life Mobility Center
2100 S. Decatur Blvd.
Las Vegas, NV 89102
702-876-9606
1,3
Q Nevada Seating & Mobility, Inc.
7875 N. Virginia, Unit E
Reno, NV 89506
775-887-1955
1
Spring 2014
11
____________________________
NEW YORK
Q Abilities Unlimited of NY
90 E. Jefryn Blvd.
Deer Park, NY 11729
800-664-8434
1,2,3
Q Advance Mobility
847 East 43rd St.
Brooklyn, NY 11210
718-253-1212
1
Q Agor Enterprises
1241 Erie Blvd. W.
Syracuse, NY 13204
315-510-4272
1
Q Agor Enterprises, Inc
951 Panorama Trail South
Rochester, NY 14625
585-385-2556
1
Q Autocrafting Mobility Solutions
of Rochester LLC
72 Hinchey Rd
Rochester, NY 14624
585-427-7220
1,2,3
Q Boulevard Van City
2708 Niagara Falls Blvd.
Wheatfield, NY 14304
716-731-4335
1,2
Q Bussani Mobility
500 Central Ave.
Bethpage, NY 11714
516-938-5207
1,2,3
Q Bussani Mobility
501 Concord Avenue
Mamaroneck, NY 10543
914-835-8267
1,3
Q Bussani Mobility Team - East
401 E. Middle Country Road
Smithtown, NY 11787
631-240-4128
1
Q Fenton Mobility Products
1209 East Second Street
Jamestown, NY 14701
716-484-7014
1,2,3
Q GT Mobility / MV-1 of Upstate
New York
1268 State Rte. 29
Greenwich, NY 12834
518-692-2241
1
12
Q Main Mobility
9580 Main Street
Clarence, NY 14031
716-759-6811
1,2,3
Q Mobility Services, Inc.
19-57 Steinway St.
Astoria, NY 11105
718-267-2921
1,2
Q MobilityWorks
1615 Central Avenue
Albany, NY 12205
888-473-5402
1,3
Q Penn York Mobility
69 Main St.
Binghamton, NY 13905
607-773-3622
1
Q Tim’s Trim, Inc.
25 Bermar Pk
Rochester 14624
585-429-6270
1,2,3
____________________________
NORTH CAROLINA
Q Care Solutions
110-B Edney Street
Hendersonville, NC 28792
828-698-9844
1
Q Carolina Mobility Sales, LLC
4025 Queen City Dr.
Charlotte, NC 28208
704-399-0900
1
Q Freedom Mobility Aids
205 Cedar Lane
Clemmons, NC 27012
336-766-8520
1
Q Ilderton Conversion of Charlotte
5518 Westpark Dr.
Charlotte, NC 28217
704-523-2022
1,3
Q Ilderton Dodge/Conversion Co.
701 S. Main St.
High Point, NC 27260
336-841-2020
1,2,3
Q Mountain Adaptive/The Van Shop
35 Dogwood Rd.
Asheville, NC 28806
828-670-1111
1,2,3
Q Stalls Medical
dba Adaptive Vans, Inc.
7980 Chapel Hill Road, Ste 101
Cary, NC 27513
919-233-0732
1
Q Van Products
2521 Noblin Road
Raleigh, NC 27604
919-878-7110
1,3
Q Van Products
394A Green Meadow Drive
Wilmington, NC 28405
910-793-5661
1
____________________________
OHIO
Q Columbus Mobility Specialists
6330 Proprietors Rd., Suite C
Worthington, OH 43085
614-825-8996
1,2,3
Q Key Mobility Services
1944 U.S. St. Rt. 68 N.
Xenia, OH 45385
937-374-3226
1
Q M.C. Mobility Systems
214 Valley St.
Dayton, OH 45404
937-222-5001
1,3
7588 Tyler Blvd
Mentor, OH 44060
800-951-6238
1,3
7233 Industrial Pkwy
Plain City, OH 43064
800-834-8301
1,3
10691 Reading Rd.
Evendale, OH 45241
513-469-8220
1,3
Q Marietta Mobility
221 Pike Street
Marietta, OH 45750
800-690-4950
1,2,3
Q MobilityWorks
1020 Laskey Rd.
Toledo, OH 43612
888-473-5402
1,3
Q MobilityWorks
12117 Princeton Pike
Cincinnati, OH 45246
888-473-5402
1,3
Q MobilityWorks
810 Moe Dr.
Akron, OH 44310
888-473-5402
1,2,3
____________________________
OKLAHOMA
Q Handi-Cap Aids Company
730 W. Hefner Rd.
Oklahoma City, OK 73114
405-842-0511
1,2,3
Q Handicapped Vehicle
Services Unlimited
7215 E. 46th St.
Tulsa, OK 74145
918-622-8400
1
Q Newby-Vance Mobility
5632 S. Division Street
Guthrie, OK 73044
405-282-2113
1,3
____________________________
OREGON
Q MPJ Mobility
3574 Marcola Road
Springfield, OR 97477
541-726-4001
1
4347 NW Yeon Ave.
Portland, OR 97210
503-243-2940
1,2,3
12905 NE Airport Way
Portland, OR 97230
503-564-7155
1,3
1640 W. 7th Avenue
Eugene, OR 97402
541-393-8474
1
Q R & J Mobility Services, Inc.
4938 Crater Lake Avenue
Medford, OR 97504
541-245-4846
1,2
Q R & J Mobility Services, Inc.
155 “E” Street
Independence, OR 97351
503-838-5520
1,2,3
____________________________
____________________________
PENNSYLVANIA
PUERTO RICO
Q Garnon Mobility Vehicles
1617 Peninsula Dr.
Erie, PA 16505
814-833-6000
1,2,3
Q Equipos Pro Impedidos
de P.R., Inc.
GPO Box 9734
Caguas, PR 00725
787-746-7667
1,2
____________________________
Q Keller Wheelchair Lifts
197 Main St.
Luzerne, PA 18709
570-288-1004
1,2,3
Q Keystone Coach Works
4786 Library Rd.
Bethel Park, PA 15102
412-833-1900
1,2,3
Q Keystone Mobility
8118 Adams Drive
Hummelstown, PA 17036
717-482-8140
1
Q MobilityWorks
1325 Mackey Branch Drive
Chattanooga, TN 37421
888-473-5402
1,3
Q Alamo Mobility Inc.
6473 DeZavala Road
San Antonio, TX 78249
210-697-8884
1,2,3
SOUTH CAROLINA
Q MobilityWorks
173 Industrial Dr.
Lavergne, TN 37086
888-473-5402
1,3
Q American Lift Aids, Inc.
2310 Calder Ave.
Beaumont, TX 77702
409-832-3400
1,2,3
Q Accessible Mobility Center
640 Congaree Rd.
Greenville, SC 29607
864-315-1899
1,3
Q Mountain Adaptive
3309 Wayfield Drive
Johnson City, TN 37601
423-283-9111
1,3
Q American Lift Aids, Inc.
2407 W. Southwest Loop 323
Tyler, TX 75701
903-581-8844
1,2,3
Q Accessible Mobility Center
832 Dutch Square Blvd.
Columbia, SC 29210
803-798-0999
1,3
10640 Braden Dickey Lane
Knoxville, TN 37932
855-208-5576
1,3
Q Austin Mobility Solutions
15301 North IH 35, Suite A
Pflugerville, TX 78660
512-436-0820
1
Q United Access
2165 Hillshire Circle
Memphis, TN 38133
901-888-1010
1,3
____________________________
Q Lift Aids, Inc.
1500 Westpark Way
Euless , TX 76040
817-835-0035
1,2,3
Q Carolina Mobility Sales LLC
3624 Fernandina Road
Columbia, SC 29210
803-791-7791
1
Q M.I.T.S. Corp.
11448 N. Main St. Ext.
Glen Rock, PA 17327
717-235-5899
1
Q Carolina Mobility Sales LLC
563 Woodruff Rd.
704-399-0900
1
Q MobilityWorks
1090 Mosside Blvd.
Wall, PA 15148
888-473-5402
1,3
Q Ilderton Conversion of
Charleston LLC
8550 Rivers Avenue
North Charleston, SC 29406
843-576-0414
1,3
____________________________
Q MobilityWorks
925 S. Trooper Rd.
Norristown, PA 19403
888-473-5402
1,2,3
SOUTH DAKOTA
Q MobilityWorks
6475 Ruch Road
Bethlehem, PA 18017
888-473-5402
1,2,3
Q Ride-Away
2460 General Armistead Ave.
Ste. 100-150
Norristown, PA 19403
888-RIDE-AWAY
1,3
Q Total Mobility Services
7917 Derry St. Suite 124
Harrisburg, PA 17111
800-558-7408
1,3
Q Black Hawk Vans
3156 Haines Rd.
Rapid City, SD 57701
605-342-2104
1,2
Q IMED Mobility
200 East 1st St.
Tea, SD 57064
605-498-2200
1
____________________________
TENNESSEE
Q Total Mobility Services, Inc.
4785 Penn Ave. Box 7
Boswell, PA 15531
814-629-9935
1,2,3
Q Apple Independence Mobility
1750 Lee Seminary Rd.
Cookeville, TN 38506
877-528-5788
1
Q Apple Independence Mobility
1152 Pine St.
Lebanon, TN 37087
931-528-5788
1,3
TEXAS
Q Access 2 Mobility, Inc.
12406 SH 155 South
Tyler, TX 75703
877-254-5438
1,3
Q Adaptive Driving Access
6836 N Sam Houston Pkwy W
Houston, TX 77064
713-874-9100
1,2,3
Q Adaptive Driving Access
3430 E Sam Houston Pkwy S
Pasadena, TX 77505
281-487-1969
1,2,3
Q Advanced Mobility Systems of TX
2110 N. Beach
Ft. Worth, TX 76111
866-211-8267
1,2,3
3029 E. Meadows Blvd., A-2
Mesquite, TX 75150
866-211-8267
1,3
239 Commercial Drive
Buda, TX 78610
512-295-3800
1,2,3
Q Mobility Outfitters, Inc.
2601 Summit Avenue Ste 300
Plano, TX 75074
972-509-5233
1
Q Open Road Mobility
7411 - 82nd St.
Lubbock, TX 79424
806-771-5873
1,2,3
Q Open Road Mobility
6669 Canyon Drive
Amarillo, TX 79110
806-353-2747
1
Q Total Mobility Services, Inc.
5131 Roosevelt Ave.
210-626-5213
1,3
Q United Access of Dallas
175 E. Interstate 30
Garland, TX 75043
877-503-9399
1,2,3
Q United Access of El Paso
5044-A Doniphan Drive
El Paso, TX 79932
915-585-0775
1
Spring 2014
13
____________________________
VIRGINIA
Q Independent Lifestyles
4880 S. Amherst Hwy
Madison Heights, VA 24572
434-846-7510
1
Q M.I.T.S. of VA
2075 W. Main St.
Waynesboro, VA 22980
540-932-7620
1
Q Mobility Center of VA
7450 Midlothian Turnpike.
North Chesterfield, VA 23225
804-231-7774
1,2,3
Q Mobility Plus, Inc. of Viriginia
323 South College Avenue
Salem, VA 24153
540-389-3400
1,3
Q Ride-Away
6059 Virginia Beach Blvd.
Norfolk, VA 23502
888-RIDE-AWAY
1,3
Q Ride-Away
232 E. Belt Blvd., #100
Richmond, VA 23224
888-RIDE-AWAY
1,3
____________________________
VERMONT
Q Ride-Away
5C David Drive
Essex Junction, VT 05452
888-RIDE-AWAY
1,3
____________________________
WASHINGTON
Q Absolute Mobility Center
21704 - 87th Ave. SE
Woodinville, WA 98072
425-481-6546
1,2,3
Q Access Mobility Systems
dba JDR Corporation
7202 Evergreen Way
Everett, WA 98203
425-353-6563
1,3
Q Goldenwest Mobility
1815 E. Francis Ave.
Spokane, WA 99208
509-484-3842
1,2,3
14
Q Kersey Mobility
5805 West Thorpe Road
Spokane, WA 99224
253-863-4744
1
Q Kersey Mobility Systems
6015 160th Ave. E.
Sumner, WA 98390
253-863-4744
1,2,3
Q Specialty Mobility
6400 W. Okanogan Ave.
Kennewick, WA 99336
509-735-9820
1
____________________________
WISCONSIN
Q A & J Mobility
4125 Terminal Dr
McFarland, WI 53558
608-579-1500
1,3
Q A & J Mobility
333 Washington Street
Valders, WI 54245
920-775-9333
1,2,3
Q A & J Mobility
2650 Prospect Drive
Eau Claire, WI 54703
715-874-6630
1,3
Q A & J Vans dba A & J Mobility
3058 Helsan Drive
Richfield, WI 53076
800-517-1024
1,3
Q Advantage Mobility
& Services, LLC
2833 Stanley St.
Stevens Point, WI 54481
715-341-2712
1
Q GT Mobility and Services
844 Ontario Road
Green Bay, WI 54311
920-491-8384
1,2,3
Q MobilityWorks
N8 W22195 Johnson Dr Ste. 130
Waukesha, WI 53186
888-473-5402
1,3
____________________________
WYOMING
Q Frontier Access & Mobility
Systems, Inc.
1207 E. Pershing Blvd.
Cheyenne, WY 82001
307-637-7663
1
CANADA
____________________________
ALBERTA
Q ECO Medical
18303 107 Avenue
Edmonton, AB T5S 1K4
780-483-6232
1
Q Shoppers - H & H Care
#1-2720 - 12th St. NE
Calgary, AB T2E 7N4
403-250-2200
1,2,3
Q Shoppers Home Healthcare
8303-Gold Care Med
4619 - 91 Ave. N.W.
Edmonton, AB T6B 2M7
780-468-4002
1,2,3
____________________________
BRITISH COLUMBIA
Q Advanced Mobility Products
101-8620 Glenlyon Parkway
Burnaby, BC V5J 0B6
604-293-0002
1
Q Can Am Mobility
158 Old Vernon Rd
Kelowna, BC V1X 4R2
250-491-0003
1,3
Q Medichair
Koolenay & Boundary
250 Slater Road
Cranbrook, BC V1C 5C8
250-489-6600
1
Q Medichair Northern BC
849 - 2nd Avenue
Prince George, BC V2L 3A6
250-562-8280
1
Q PG Surg-MED Ltd
1749 Lyon Street
Prince George, BC V2N 1T3
250-564-2240
1,3
Q PG Surg-Med Ltd.
4204 25th Ave.
Vernon, BC V1T 1P4
250-549-7288
1
Q Shoppers Home Health Care
1561 Hillside Avenue.
Victoria, BC V8T 2C1
250-370-2984
1
#101 - 8289 North Fraser Way
Burnaby, BC V3N 0B9
604-326-1117
1,3
____________________________
MANITOBA
Q Northland Home
Healthcare Products
865 Bradford St.
Winnipeg, MB R3H 0N6
204-786-6786
1
____________________________
NEW BRUNSWICK
Q Northend Mobility
301 Aquaduct St.
Welland, ON L3C 1C9
905-735-5552
1,2
2037 Long Lake Road
Sudbury, ON P3E 6J9
705-560-5190
1
1624 Howard St.
Windsor, ON N8X 3T7
519-252-2715
1
Q Harding Medical Supplies
24 Elmwood Drive
Moncton, NB E1A 3W6
506-855-5200
1
2028 Dundas Street East
London, ON N5V 1R2
519-455-4488
1
Q Shopper’s Home Healthcare
535 Edinburgh Dr.
Moncton, NB E1E 4E3
506-388-9679
1
____________________________
202 Sparks Ave.
Toronto, ON M2H 2S4
416-701-1351
1
NOVA SCOTIA
Q Harding Medical
3447 Kempt Rd
Halifax, NS B3K 5T7
902-484-2002
1
____________________________
ONTARIO
Q Access Able Healthcare, Inc.
dba Medichair Thunder Bay
977 Alloy Drive
Thunder Bay, ON P7B 5Z8
807-623-9110
1
Q Courtland Mobility
1355 Artisans Court, Unit B
Burlington, ON L7L 5Y2
800-354-8138
1,2,3
Q Creative Carriage Ltd
6 Ridgeview St.
St. George, ON N0E 1N0
519-740-4801
1,2
Q Goldline Mobility & Conversions
1759 Trafalgar St.
London, ON N5W 1X4
519-453-0480
1,2,3
Q Mobility in Motion
1710 Bishop Street N
Cambridge, ON N1T 1T2
519-623-9930
1
Q Sparrow Hawk Industries, Ltd.
675A Davenport Rd
Waterloo, ON N2V 2E2
519-884-4295
1,2,3
Q Centre de L’auto St-Lambert
145 Damase-Breton
St-Lambert-de-Lauzon, QC
G0S 2W0
866-641-0419
1,3
Q SMVR 2 Visions, Inc.
414, boul. St-Germain Ouest
Rimouski, QC G5L 3N4
418-723-9225
1,3
INTERNATIONAL
____________________________
UNITED KINGDOM
Adaptacar Mobility Specialists
Pathfield Business Park
South Malton, Devon EX363LH
01769-572785
Q TVR Technologies, Inc.
595 Lanaudiere
Repentigny, QC J6A 7N1
888-919-2555
1,2,3
Q Van Action
4870 Rue Courval
St-Laurent, QC H4T 1L1
800-668-8705
1,2,3
____________________________
SASKATCHEWAN
Q Medichair Regina
3033 Saskatchewan Drive
Regina, SK S4T 1H5
306-584-8456
1,3
Q Universal Motion
120 St. Regis Crescent South
Toronto, ON M3J 1Y8
416-398-4255
1,2,3
____________________________
QUEBEC
Centre Auto de Duberger, Inc.
2957 Blvd Pere Lelievre
Quebec, QC G1P 2X9
418-683-4876
Q Centre d’ Autonomie
399 Ave De La Friche
Dolbeau-Mistassini, QC G8L 2T3
418-276-8336
1,3
QAP SCORECARD
TOTALS FOR
DECEMBER 2013 - FEBRUARY 2014
TOTAL QAP MEMBERS
IN GOOD STANDING:
310
Applications:
Initial Accreditations:
Suspensions:
Reinstated:
8
1
2
6
Spring 2014
15
CEO’S REPORT
DAVE HUBBARD
(NMEDA CEO/EXECUTIVE DIRECTOR)
Dave took over the position of Chief Executive Officer for The National
Mobility Equipment Dealers Association (NMEDA) during the summer
of 2008. Dave’s thirty-year career includes working in Detroit in brand
marketing for automotive manufacturers as well as advertising agencies.
“
Concerns or questions may be directed to Dave at [email protected].
Let The New
Year Begin!
A
s we recover from the
conference and head
into spring, the NMEDA
calendar is packed with meetings that will start the planning
for the next fiscal year. This is
the time of year when all of the
committees review their goals
and objectives, which will eventually become the foundation of
the association’s business plan
for 2015 and will determine how
the annual budget is allocated.
is the time of year when all of the
committees review their goals and objectives,
which will eventually become the foundation
of the association’s business plan for 2015
and will determine how the annual budget
is allocated.”
and the communication process
are especially important now that
continues to be reviewed and ad-
the committee is monitoring the
justed for effectiveness. All that
effectiveness of the auditor train-
remains now is to make it work.
ing program in addition to how
No easy task. In addition, as a
the audit was conducted.
result of an inquiry from NHTSA,
the committee will be reviewing how we as mobility dealers
There are ten standing commit-
disclose GVRW/load carrying
tees, 3 ad hoc committees, and a
capacities of modified vehicles.
host of sub-committees that all
This is to ensure the consumers
have assigned goals and will need
are getting enough information
assistance to complete the work
prior to a sale to address any
over the course of the year. If you
safety concerns about overload-
are interested there is still time to
ing. This is a preemptive effort to
volunteer for a committee. Here
insure the issue does not become
are some of the tasks that will
a legal or regulatory one. They
be undertaken:
will also be tasked with stream-
The QAP Committee will be
finishing up the monumental program review and overhaul that it
16
...This
lining the QC paper process and
developing an electronic records
keeping system.
started in 2013. The written audit
One thing the QAP committee is
process is in place, auditor quali-
asking of everyone is to fill out
fications have been written and
the audit survey forms that the
training curriculum is in place, the
RADCO auditor leaves with you
label process has been reworked
at the end of each audit. These
Working hand-in-hand with QAP
is the Guidelines Committee.
The NMEDA Guidelines is the
technical procedural bible for our
industry. As such, we treat it as a
living document to ensure that it
is as up to date as possible covering all the latest equipment, technical innovations and procedures
as well as ensuring that they are
communicated through the written word as clearly and succinctly
as possible.
It is a demanding and detailed
task to stay on point in this committee and the members do it
incredibly well. Since the Guidelines and the QAP rules have to
be in sync with each other it is
important that they maintain a
liaison relationship. In addition to
ucts such as driving controls
NMEDA to outside third parties
its continual review of the Guide-
where no or few standards exist
as well as our own membership
lines, the group will be tasked
today. The program is voluntary
is also a major element to be
with entering any new policies
and the results are posted on the
accomplished by IPR on a
and/or procedures the QAP
NMEDA website.
regular basis.
guidelines document.
The IPR Committee always
The Government Relations
has its work cut out for it. This
Committee is technically a sub-
The Compliance Review Program
year, as in the past two years,
committee of IPR, but it has defi-
Committee is a subcommittee
the largest task at hand is the
nitely taken on a life of its own.
of QAP with the very important
National Mobility Awareness
This past year marked a dramatic
task of ensuring that the prod-
Month Promotion (NMAM). This
increase in activities of this small
ucts NMEDA member dealers are
is a huge project involving the
but important committee which
purchasing for resale do, in fact,
entire organization - and getting
included adding a lobbyist to
comply with the National Highway
the most out of it requires a great
the team, establishing a Political
Traffic Safety Administration’s
deal of work and coordination.
Action Committee, increased Hill
committee recommends into the
(NHTSA) Federal Motor Vehicle
Safety Standards (FMVSS).
This year, the committee goals
include generating greater dealer
Visits and sponsoring a political
fundraiser. All of this is geared
toward one objective: getting
What most people don’t realize is
participation, ensuring our gener-
that, while NHTSA does establish
ous sponsors get the return on
motor vehicle safety standards
their product donations as much
and methods of testing to ensure
as possible and validating the
the standards are met, it does not
effectiveness of NMAM in achiev-
review these test results or even
ing the primary objective of
In the coming year, this commit-
check to verify that the tests
increasing awareness of mobility
tee will be expanding its numbers
were conducted unless there is
solutions and where to find them
as well as its activities. Having
among consumers.
a lobbyist on Capitol Hill and
a problem or complaint. NHTSA
does test a few models each year
on a limited basis, but never in
the mobility vehicle categories.
Thus compliance to FMVSS is, for
the most part, a self-certification
program.
That’s why the NMEDA Compli-
“
the VA to establish criteria for
selecting mobility dealers to do
its work preferably based on the
QAP rules.
...Building influencer relationships with other
organizations, such as the PVA, Muscular Dystrophy
Association and United Spinal Association, is the best
way to get them to recommend NMEDA dealers.”
ance Review Program Commit-
In addition, the committee over-
staying informed on events
tee has put together a panel
sees the general marketing efforts
effecting NMEDA members is
of independent engineers to
designed to promote NMEDA
vitally important along with
review manufacturer test results
members as the best resource
organizing partner associations
for the purpose of assuring our
for mobility products and drive
like the PVA, VFW, The Military
members that the vehicles and
prospects to the dealer locator
Coalition and others to support
products they are selling to their
function on the NMEDA website.
our cause. However, nothing
customers are in compliance with
Community involvement is an-
beats having constituents sitting
FMVSS. NMEDA only reviews
other area of prime consideration
down with key Legislators (mem-
physical test results and makes
because building influencer rela-
bers of the Committees on Veter-
no determination regarding en-
tionships with other organizations,
ans Affairs) and stating our case.
gineering analysis as a method
such as the PVA, Muscular Dystro-
And, our case is a win win for
for establishing compliance. The
phy Association and United Spinal
everyone. The issue is a non-
committee is also working with
Association, is the best way to get
partisan good deed on the part
other organizations, like SAE, to
them to recommend NMEDA deal-
of the Legislators, effective
establish criteria for other prod-
ers. Communicating the value of
criteria or standards to work for
Spring 2014
17
the safety and benefit of Veterans, and it doesn’t cost the
government any money. Bringing
as many of the organizational
resources available in Washington DC to bear on this issue is a
major goal for 2015.
“
The Conference Committee always has the
vital task of providing continuous improvement
and increased member value year-after-year at
the Annual NMEDA Conference.”
year-after-year at the Annual
I
NMEDA Conference. The first
Training, Bylaws, Hall of Fame,
project each year is to survey
Mediation and Membership. As
those who attended the confer-
I mentioned before, there are
ence and solicit their feedback.
a host of sub-committees that
By providing your thoughts,
need attention too.
Take the plunge!
If you are interested in joining
---
The Conference Committee
always has the vital task of providing continuous improvement
and increased member value
ideas, and yes, criticism the
committee can begin to put together the directions for not just
the next conference, but future
conferences as well. When you
n addition, there are a num-
It may not always be your first
ber of other committees that
choice, but you can always be
have work to do and can add
sure that you are needed and
value to your NMEDA experi-
your efforts will be greatly ap-
ence including Education and
preciated.
This is your NMEDA.
This is your industry.
a committee, just send me an
email ([email protected])
and we’ll find you a spot.
get this survey, please fill it out.
We need your input.
One of the things this group will
be taking a strong look at is the
type of workshops we deliver. The
face of NMEDA is changing and
we need to change with it. Every
Compl
Stock A eted
va
for Imm ilable
edi
Deliver ate
y!
year there are more and more
multi-store dealers (3 or more
stores). Therefore it just makes
sense to put more workshops in
place that are designed to improve sales and employee performance along with owner-operator
type workshop. The three-tiered
workshop structure used at this
year’s conference was a successful pilot that will allow us to offer
a wider selection of future workshops and in the process greater
value to all our member dealers
(large and small).
18
NMEDA PSD PDF 4.25 X 5.5 7-7-11
Spring 2014
19
ASSOCIATION MATTERS
Join Us for a Webinar!
Professional Business Training:
Lean Awareness
Tue, June 17, 2014 1:00 PM - 2:00 PM EST
Thu, June 19, 2014 1:00 PM - 2:00 PM EST
Everything you need to know about how
to introduce lean culture and realize cost
saving benefits at your store. Presented by
Black-Belt Six Sigma expert, Chuck Hardy,
from NMEDA.
Dealers: Take Advantage of Our Lunch
& Learn “Train the Trainer” Course!
Due to the overwhelming popularity of our Comprehensive Automotive Mobility Solutions for Health Professionals
(CAMS-HP) Lunch & Learn course, we’ve created an allnew “Part 2” Lunch & Learn course for you to connect with
Healthcare Professional influencers in your community: “Conducting Wheelchair Transportation Assessments” (CWTA)
Why register for the CWTA “Train the Trainer” course?
•
Service Performance Group
Panel Discussion
an authorized CEU trainer for 1.0 AOTA CEUs.
•
to your store.
Tue, Aug 19, 2014 1:00 PM - 2:00 PM EST
•
Join Cecil Bullard, expert automotive con-
Your Lunch & Learn attendees will keep your dealership
in mind when making patient referrals for automotive
sultant, and a panel of Service Performance
mobility equipment.
Group participants who have successfully
What’s required?
the financial performance of their Service
Departments.
Look for upcoming Short Circuit
announcements in your email box to
register for these events and more!
By offering official CEUs, you will have an attractive
incentive to bring Healthcare Professional influencers
Thu, Aug 14, 2014 1:00 PM - 2:00 PM EST
implemented Cecil’s concepts to improve
It takes just two 1-hour online seminars to become
•
Attending two 1-hour online training components.
•
Completing two homework assignments.
For more information visit the NMEDA web site at
http://nmeda.com/professional-training/cwta-train-trainer/.
REMINDER: All Four-corner Scales
Require Annual Calibration Effective
Immediately
NMEDA and QAP Logos
There will be a grace period until June 1st.
Please call the NMEDA office at 800.833.0427 or
Calibrations can be performed on-site with
virtually no down time. NMEDA has worked out
special member pricing with Mettler-Toledo, a scale
calibration service provider that has a presence
across all of North America. Contact JR Pepino at
(614) 438-4681 or his email is [email protected].
Tell him you are a NMEDA member and he will
Nearly 40% of all active member websites show
an outdated NMEDA and/or QAP logo.
email us at [email protected] to obtain high
and low resolution formats of the current NMEDA
and/or QAP logos. We will need to verify your
member status before issuing the logos. Additionally,
if you are linking back to the NMEDA website, please
make sure the link points to the nmeda.com website
as the members.nmeda.org is now inactive.
assist you with your scale calibration needs.
Follow us!
Facebook: Look for “National Mobility Equipment Dealers Association (NMEDA)”
Twitter: @NMEDAcom (http://twitter.com/#!/NMEDAcom)
20
NMEDA Second
Quarter Finance Report
2014 2nd Quarter Income and Expense Report
31, 13
INCOME
Oct - Dec. 2013
97,649.10
Circuit Breaker
$
7,688.03
98,433.59
Mem ber Benefits
$
1,965.25
21,477.83
Mem bership Dues
$
112,642.71
17,560.52
Marketing Program - Net Result
$
49,919.07
13,838.90
Conference- Net Result
$
120,038.10
31,399.42
QAP Program - Net Result
$
7,639.40
$
299,892.56
$
150,361.56
$
207,754.25
$
92,138.31
10,785.00
44,944.27
55,729.27
99,683.88
55,413.15
75,986.27
31,399.42
S
Net Income
hown below are the 2st Quarter
Balance Sheet and the Quarterly
Income and Expense Report for the
2014 Fiscal Year beginning July 1, 2013.
The quarterly finances been reviewed by both
NMEDA Second Quarter Finance
Report
the Finance
Committee and the Board.
Total Incom e
Income
and expenses are in line with expectations at
this timeIncome
of the year.
and Training is
Shown below are the Quarter Balance Sheet and the Quarterly
andEducation
Expense Report
slightly
higher
as an
expense by
dueboth
to NMEDA’s
forExpense
the 2014 Fiscal Year beginning July 1, 2013. The quarterly
finances
been
reviewed
investment into new online learning software.
the Finance
Committee and the Board.
Income
and expenses are in line with expectations at
Education & Training- Net Result
$
1,408.14
this time
of the year. Education and Training
is slightly higher
as have
an expense
due toregarding
NMEDA’sthese
If you
any questions
Depreciation Expense
$
6,231.00
investment into new online learning software. If you have figures
any questions
regarding
please contact
Davethese
Hubbard in the
Office Expense
$
30,328.64
figures please contact Dave Hubbard in the NMEDA office at
800-833-0427
or send an email
to an
NMEDA
office at 800-833-0427
or send
Insurance
$
19,424.91
email to [email protected]
[email protected]
2st
Payroll Expenses
Total Expense
Kevin Durban
Net Incom e
NMEDA Treasurer
2014 2nd Quarter Balance Sheet
ASSETS
NMEDA Treasurer
2014 2nd Quarter Income and Expense Report
Dec 31, 13
INCOME
Oct - Dec. 2013
Net Income
Current Assets
Checking/Savings
$
1,097,649.10
Accounts Receivable
$
98,433.59
Other Current Assets
$
21,477.83
Total Current Assets
$
1,217,560.52
Fixed Assets
$
413,838.90
$
1,631,399.42
TOTAL ASSETS
Kevin Durban
LIABILITIES & EQUITY
Circuit Breaker
$
7,688.03
Mem ber Benefits
$
1,965.25
Mem bership Dues
$
112,642.71
Marketing Program - Net Result
$
49,919.07
Conference- Net Result
$
120,038.10
QAP Program - Net Result
$
7,639.40
$
299,892.56
Total Incom e
Liabilities
Current Liabilities
Expense
$
10,785.00
Education & Training- Net Result
$
1,408.14
Other Current Liabilities$
44,944.27
Depreciation Expense
$
6,231.00
55,729.27
Office Expense
$
30,328.64
Accounts Payable
Total Current Liabilities
Long Term Liabilities
$
$
199,683.88
Insurance
Payroll Expenses
Total Liabilities
$
255,413.15
Equity
$
1,375,986.27
$
1,631,399.42
TOTAL LIABILITIES & EQUITY
Total Expense
Net Incom e
4345 Teal Road
Petersburg, MI 49270-9304
www.ingeniumservices.com
George
P.E.
$ W. Hicks,
19,424.91
Traffic Accident Reconstructionist
$
150,361.56
Modified Rehab Vehicle Inspector
$
207,754.25
$
92,138.31
734.279.9345 tel
734.279.1788 fax
[email protected]
Spring 2014
21
22
Spring 2014
23
NMEDA NEWS BRIEF
Quality Control
Manual Updates
The 2014 QAP Membership Rules add
six new requirements which require
action on the behalf of our dealer
members. The grace period for these
changes is ending June 1st**. Frequently asked questions (FAQs) for
each of these items can be found on
the NMEDA website at nmeda.com.
Changes that are required to
your Manual are as follows:
(1) QCM Annual Review
(2) Current Product Listing
(3) QAP Contact**
(4) Seven year retention time
(5) Customer Satisfaction
(6) Scale Calibration
Note that after the grace period
ends, these items can be findings
during an audit that could result in
corrective action being initiated.
PVA National President Bill Lawson
PVA National President, Bill Lawson, presents the 2014 Speedy
presents the 2014 Speedy Award
Award
(Non-Member
Category) to Bill Siebert.
(Non-Member
Category)
to Bill Siebert
**The grace period for updating your
The
Paralyzed
Veterans of
PVA Honors
Bill Siebert
America Honors Bill Siebert
After reading the FAQs, if you should
QAP Contact in the NMEDA member
portal is April 1st.
have any further questions, please
contact Kristen Clevidence (NMEDA
Bill Siebert, Past President of NMEDA, was awarded this year’s Speedy Award in the nonmember category for his work as a veteran’s advocate. The
B
ill Siebert, Past President
Award was presented to Siebert at Paralyzed Veterans of America’s 68th Annual Convention last week.
As President of the Ralph Braun
QAP Coordinator) or Chuck Hardy
(Quality Director) at [email protected]
for clarification and directions.
ofbeNMEDA,
awarded
Family
Foundation,
Siebert
has
“I’m proud to
a friend andwas
associate
of this finethis
organization
who I know
is making a real
difference
for veterans and people with disabilities,” said
year’s Speedy Award in the
continued Braun’s legacy of assist-
nonmember category for his work
Siebert, as he accepted the award.
ing and improving the lives of the
as a veteran’s advocate. The Award
disability community with respect
was presented to Siebert at the
and dignity.
---
As President of the Ralph Braun Family Foundation, Siebert has continued Braun’s legacy of assisting and improving the lives of the disability
Paralyzed Veterans of America’s
community
with respect
and dignity. last
Congratulations
68th
Annual
Convention
week. Bill!
“I’m proud to be a friend and
associate of this fine organization
who I know is making a real difference for veterans and people with
disabilities,” said Siebert, as he accepted the award.
24
Congratulations Bill!
---
NMEDA Inducts
Four More Industry
Innovators into the
Hall of Fame
T
he National Mobility Equipment Dealers Association
announced the 2014 Hall of
Fame Class inductees at the Annual
Conference held in Reno, Nevada.
James Keller, John Quandt, Peter
Zarba and Bill Campbell were each
recognized in heart-felt presentations
as not just successful pioneers and
businessmen in the industry, but also
as true believers in giving back to the
community through service. These
distinguished recipients were selected
for their immense contribution to
growing and improving the automotive mobility industry and their selfless
commitment to serving people with
disabilities.
James Keller of Keller Wheelchair
Lifts in Luzerne, Pennsylvania was
the second president of NMEDA and
under his leadership created the Certification Program Committee that laid
the important groundwork for what
has become the Quality Assurance
Program (QAP) that elevated NMEDA
member’s opportunities for success in
the industry.
wheelchair standards set and ap-
the vehicle before making a purchase
proved by the Board and the National
decision. He took the lead on every
Highway Traffic Safety Administration
aspect of the relationship between
(NHTSA).
the mobility industry and automotive
Peter Zarba became a quadriplegic as
manufacturers. Campbell worked
the result of an automobile accident in
the 1970’s and began his career with
Bussani as a salesman after college
graduation in 1982. As a wheelchair
athlete he competed in table tennis
is Seoul, Korea’s Paralympics in 1988
with the ‘Big 3’ automakers to allow completed units to be available
across the country and to also provide
financing agreements that included
mobility manufacturers such as VMI to
convert hundreds of units on spec for
and was ranked third in the world.
sale through mobility dealerships.
Table tennis was just one of his pas-
Both Keller and Quandt accepted
sions. He was a founding member of
their awards with acknowledgements
the Eastern Paralyzed Veterans Quad
to the association. Peter Zarba for-
Rugby Team, competed in regional
merly of Bussani Mobility in Bethpage,
road races and marathons and was
New York and Bill Campbell formerly
named Differently-Abled Athlete
of Tempe Credit/Mobility in Tempe,
of the Year in 2000 by the Nassau
Arizona, each passed away prior to
County New York Sports Association.
their induction and family members
Zarba won the legal right for people
accepted their awards proudly.
with disabilities to participate in the
New York City Marathon. He served
on the NMEDA Board as a Northern
Representative and served on several
NMEDA committees.
“It is my privilege to celebrate these
leaders in our industry,” said David
Hubbard, NMEDA executive director
and CEO. “They have helped shape
today’s marketplace for automotive
Bill Campbell was selected for the
mobility dealers and manufacturers
Hall of Fame for his tireless efforts
and the customers we serve.”
as an innovator in the area of moving forward the concept of mobility
---
dealers across the nation showcasing
lowered-floor minivans and completed
modified full-sized vans on their
lots. Campbell understood the need
to have converted vehicles available
John Quandt of Advanced Wheels
in the field prior to the final sale so
of Technology in East Granby, Con-
end-users could see and test-drive
necticut served on the NMEDA Board
of Directors for eight years and as
president of the organization for
three years. In addition to Quandt’s
many improvements within NMEDA’s
organization structure, he also further
developed the QAP program through
establishing three levels of certification, ‘How to Manuals’ and initiated
government relations efforts for
(Left to right) Bill Campbell, John Quandt, James Keller and Peter Zarba.
NMEDA QAP with the Veterans
Administration. He worked to have
Spring 2014
25
NMEDA NEWS BRIEF
Q’Straint Launched
Their New QRT-360
Retractor At NMEDA
QRT-360 meets increased WC18
safety standards years ahead of
compliance date
Q
’Straint, developer of
wheelchair passenger
safety solutions for trans-
portation, remains a leader in the
wheelchair transportation safety
industry with the introduction of
their QRT-360. Q’Straint launched
the revolutionary new wheelchair
retractor tie-down system for the mobility market at the National Mobility
Equipment Dealer’s Association Annual Conference this past February.
Q’Straint’s new QRT-360 is the first
retractor to meet the Rehabilitation Engineering Assistive Technology Society of North America’s
(RESNA) higher-strength requirements of WC18 standards for effective WTORS well in advance of when
they take effect in December 2015.
At that time, compliance with WC18
standards will require wheelchair tiedown and occupant restraint
systems (WTORS) to be stronger
and capable of withstanding loads
up to 60 percent higher.
QRT-360 is the first 4-point, heavy
duty, fully automatic retractable tiedown system designed, engineered
and built to perform successfully in
a 30-mph frontal crash with a crash
test wheelchair featuring an integrated lap belt, such as with the popular
WC19 chairs.QRT-360 is part of the
QRT-3 Series and is compatible with
most vehicles and chairs for every
transportation application: personal
mobility, para-transit, school/pupil
transportation, mass transit and taxi.
26
“In light of the VA’s decision to
the system’s full strength for maxi-
specify the use of only WC19 wheel-
mum load capacity. It features an
chairs, wheelchair OEMs are focusing
energy-absorbing steel frame, new
on these types of chairs for use with
high-strength 58-mm wide webbing,
their products. As WC19 wheelchairs
and a fine-adjustment self-tensioning
become increasingly more popular,
mechanism using 25 high-strength
the need for compatible wheelchair
teeth in the retractor locking mecha-
tie-downs becomes more criti-
nism. The geometry of the teeth
cal,” said Bob Joseph, Q’Straint VP
and an innovative new locking bar
of Business Development. “We are
ensure perpendicular alignment for
innovators and proud of our QRT-
maximum strength in all tie-down
360 retractor as well as our QLK150
situations. A re-engineered posi-
product. Both are WC18 and WC19
tive-locking interface in the retrac-
compliant, specifically designed and
tor mechanism contributes to the
built for today’s wheelchairs and
system’s ability to resist extremely
tomorrow’s standards, well ahead of
high dynamic loads. The QRT-360 is
the deadline.”
covered by a comprehensive five-
The QRT-360 design utilizes innova-
“
tive energy management designs
and material technologies to deliver
year warranty.
---
Q’Straint’s new QRT-360 is the first
retractor to meet the RESNA’s higher-strength
requirements of WC18 standards for effective
WTORS well in advance of when they take
effect in December 2015.”
VMI’s Northstar E Manual
In-Floor Side Ramp Creates
New Market Segment In the
Mobility Industry
V
antage Mobility International (VMI) recently
unveiled the Northstar E, a manual side entry
in-floor ramp conversion, during the NMEDA
Conference, held Feb. 5-7, 2014, in Reno, Nevada.
VMI’s patent-pending Northstar E manual conversion is
the industry’s first side entry, manual in-floor ramp conversion that will be available for dealer purchase begin-
ning April 2014 for a $15,900 manufacturer’s suggested
retail price (MSRP).
“Feedback was extremely positive when we unveiled
the Northstar E at NMEDA in February,” said D.J.
Todd, vice president of marketing at VMI. “It not
only offers all of the key advantages of a side entry
system, but is the only manual ramp conversion that
allows a caregiver to sit next to a wheelchair user
when traveling. Combined with the fact that this
conversion requires little or no maintenance and is
available at a price point typically associated with
rear-entry conversions, the Northstar has established
“
Ed Stang (Can Am Mobility)
accesses the ramp with ease.
...This conversion requires little or no
maintenance and is available at a price point
typically associated with rear-entry conversions.”
a market segment all its own.”
VMI’s Northstar E manual in-floor ramp system
features include:
•
Full-cut floor and removable passenger seat that
allows a wheelchair user to sit next to the driver
•
A simple-to-use manual in-floor ramp that can
be stowed and deployed without bending
•
In-floor ramp keeps doorway clear when stowed
•
In-floor ramp offers more interior space for
Y!
A
OD
T
R
wheelchair maneuverability
•
Optional mid-row seats for increased passenger
capacity and alternative seating options
•
Side-entry benefits for the cost of a rear entry
conversion
“Our new Northstar E manual in-floor ramp conversion is
the answer to an unfulfilled, growing segment in mobility transportation,” said Todd. “This conversion will be
ideal for rental and loaner fleets and is proof that VMI
A
E
M
ALE
E
D
O
BEC
leads our industry with forward-thinking products that
meet customer’s mobility needs, as well as budgets. I’m
confident the Northstar E will become the standard for
side-entry manual ramp systems in our industry.”
---
For information and to become a dealer, contact Josh at
[email protected] (800) 732-5625
Clock Conversions
clockconversions.com
Spring 2014
27
NMEDA NEWS BRIEF
Adapt Solutions
Presents the LINK
Webster’s dictionary defines
innovate as follows: to do
something in a new way; to
have new ideas about how
something can be done.
T
he LINK is ADAPT SOLUTIONS
latest innovation. If you missed
the pleasure of seeing us
in Reno; and attending the conference; here is a breakdown of what
you missed. There was smoke, lasers,
intrigue, build up and in the end we
presented our new, innovative vehicle
access solution: The LINK.
Let’s face it, the industry is ever evolving. The most common request we get
is: ‘Can you make your products available in more vehicles.’ If you are familiar
with our design style, you know that
Adapt Solutions has always felt that the
best way to modify a vehicle is to not
modify it. What this means is that we
vehicle. The most innovative feature is
use OEM? Why change the interior of
one that allows the user to customise
the vehicle when you don’t have to?
their seated position and return to it
Why remove safety features when
simply by completing the LINK’s cycle.
you don’t need to?
I’m sure you can imagine how nice this
Our dream to be able to offer a seating solution that would group together our collective goals into a beautiful,
functional and reliable product has
will be for your clients that are driving.
Once they find that sweet spot to drive
from, the LINK will consistently bring
them right back to it when they enter
their vehicle. With the multi-functions
feel that keeping the vehicle as close to
become a reality.
original is better. Our goal was to find a
The LINK is only 3.75 inches thick.
way to create a seat base that would fit
LINK offers, you can tailor it exactly to
Forget the concept of being seated
in numerous applications, drivers side
the client and vehicle you are working
too high because you are using the
included, all the while keeping the origi-
with all with the ease of an android
OEM seat. That is just not the case. In
nal seat. What a task! The motivation
smartphone or tablet application.
our booth, at NMEDA, we were able to
behind it is obvious: aesthetics, com-
show the LINK in 3 different vehicles,
fort and our biggest motivator, safety.
just to illustrate how versatile it is.
By keeping the original seat, we can
We had the ‘classic’ Dodge Caravan
also keep all the safety features that
with a driver’s application; a beautiful
have been built in by the OEM’s. We
2014 Ford F-150 Lariat with the LINK
can imagine how much research has
installed on both the driver and front
gone into just the airbag system. And
passenger sides and a 2014 Ford Es-
what of the technology that is used in
cape to show the LINK in a small SUV.
the development of the headrest, the
weight sensors, seat belt anchorages,
and seat position sensors? The industry
has grown accustomed to bypassing or
removing some of these safety features
to be able to accomplish our honorable goal of supplying mobility to our
clients. This is a thing of the past. You
no longer need to compromise.
28
Why use aftermarket when you can
Features: Using the original seat, you
keep the complete movements of the
seatback and gain powered forward
and aft for the seat. We added assistance to stand up as an integrated
feature of the LINK. It can also be tilted
or rocked up to relieve pressure and
allow customized seating inside their
and programmable features that the
Now the question likely on your mind
is: When can we get one?! We are aiming for availability this summer (2014).
Adapt NEWS, our video newsletter, is
the method we will use to communicate updates to our dealers. If you are
not currently receiving these, please
let us know and we will get you on
the mailing list, or you can simply find
them on YouTube, under Adapt NEWS.
We hope this article has shared our
excitement about this new, innovative product! Don’t forget to check
out the LINK on our website!
www.adaptsolutions.ca.
---
where will you venture?
The MV-1 is the only mobility solution built
from the ground up. Designed with bestin-class accessibility, durability, and proven
safety, the MV-1 provides independence
wherever your travels may take you.
• Spacious front-row wheelchair access
• Meets or exceeds all ADA guidelines
• Integrated side-entry ramp stores under
the floor
• Independent driving solutions readily
available
• Fully FMVSS certified from the Original
Equipment Manufacturer (OEM) with a
bumper-to-bumper warranty
• Produced by Mobility Ventures, a new
wholly-owned subsidiary of AM General
www.MV-1.us
1-877-MV1-FORU
[email protected]
All features subject to change.
Spring 2014
29
Experience the power of combining the advanced QLK-150 docking
station with DiOR – the Drive-in Occupant Restraint system.
Adding the DiOR to a QLK system delivers a new level of safety, security, independence and convenience.
DiOR’s pivoting arms move forward as you enter with your power chair, providing you with the right lap belt angles every time.
DiOR is the first and only crash tested occupant belt for docking systems.
www.Qstraint.com/DiOR
www.Qstraint.com/QLK-150
LEAN CORNER (W/ CHUCK HARDY)
L
ean is truly not any specific
In this book they define a set of
group of principles or meth-
five lean principles.
ods; rather it is a way of life,
a culture. The term “Lean Thinking”
is used by many lean practitioners
because it embodies the notion that
to be lean you need to think lean. The
architect and chief engineer behind
the Toyota Production System, Taiichi
Ohno cautioned about looking at the
1.
2. Mapping the Value Stream
3. Creating Flow
4. Establishing Pull
5. Pursuit of Perfection
In this article we will focus on the
first of these principles, “Defining
Toyota Production System (TPS) as a
Customer Value”.
set of canned methodologies that can
In the Womack and Jones book,
be copied. In fact, Mr. Ohno did not
they say that “The critical starting
want to name his workplace manage-
point for lean thinking is customer
ment system, saying:
value, and that value can only be
“If you were to give a system a
defined by the ultimate customer”.
name, managers will expect it to
come in a box!”
Having said that, the most widely
accepted set of lean principles
comes from James Womack and
Daniel Jones in the book ‘Lean
Thinking – Banish Waste and Create
Wealth in your Corporation”.
This is of critical importance. It’s
worth taking some time to think
deeper about this statement. For
NMEDA, who is the ultimate customer? The answer is the person
“
or persons receiving the mobility
vehicle or product, the person
driving the modified vehicle, the
consumer. So when we are talking
about ‘customer value’ we are
talking about the consumers of
our products and services.
The critical starting point for lean thinking is customer value,
and that value can only be defined by the ultimate customer...”
A
s we have already discussed
in the previous article on 5S,
waste or muda is anything
the customer is not willing to pay for.
Some of the things we do as QAP
dealers are required by the program,
but the customer does not directly
receive or pay for. Some examples of
items in this category are the transmission of the label log information. This
is necessary because it is a requirement of QAP, but is not delivered to
the end customer. We call these items
or tasks, from a customer perspective,
non-value added but required. Other
examples are; submitting the NHTSA
registration letter, and making a copy
of the client’s driver’s license. So while
we look at the overall mobility installation process, we will come across
32
LEAN CORNER (W/ CHUCK HARDY)
items that may not add direct value to
the customer, but are required. This is
something to keep in mind.
So what then is Customer Value and
how do we identify it?
at the dealer location.
4. The material goes through
incoming inspection.
5. The packing list is signed and
sent back to accounting.
Customer Value is anything the
Customer is willing to pay for!
6. The hand control is delivered
For everything you do at your shop,
7. A work order is generated.
including everything you buy or even
8. The technician installs the
hang on the wall, you must ask yourself, “Is this something the customer
is willing to pay for?” “Is this bringing
value to the customer?” If the answer
is ‘No”, you should consider if the task,
material or operation is worth doing.
Here is an example: A mobility dealer
decides that in the coming year they
will offer free coffee and donuts to its
customers. As the New Year begins,
coffee and donuts are provided in the
customer lounge area, but very few of
the customers are drinking the coffee or eating the donuts. Hundreds of
dollars are spent each month providing
this service. The dealer’s management
asks why customers are not consuming the coffee and donuts? When the
dealer begins to ask its customers, they
reply that its not important to them,
they are interested in a safe reliable
modified vehicle and not so much for
to the installing technician.
hand control.
9. The final inspection paperwork is completed.
10. The hand control is road
tested.
11. The customer comes in for
the final fitting and training.
12. The technician installs the
QAP Label and completes the
work order.
13. The label log is updated.
14. The order is closed and sent
“
to billing.
process steps is the customer willing to pay for?
While the other steps are necessary
pay for. It’s not important to them. How
and some are program or agency
does this happen? By not understand-
requirements, the two steps that the
ing what is important to the customer.
customer is actually paying for is
1.
Sales writes the order and
completes the order sheet.
2. Procurement orders the hand
control.
Transportation
•
Inventory
•
Motion
•
Waiting
•
Over-production
•
Over-processing
•
Defects, and lastly
•
Skills unused
Through continuous improvement
activities (Kaizen) your organization
should focus on this process and do
everything possible to eliminate or reduce all of the waste in these activities
and focus more on what is important
to the customer.
Wait a minute!!
Some of you may be asking, aren’t
than the product itself?
the customer doesn’t need, or want to
install the hand control.
•
what you call “Customer Value” other
tomer is actually willing to pay for?
ample of the process steps to sell and
will help, they are:
process. Which of these fourteen
of money and time providing a service
set of hand controls. Here is an ex-
also known as the eight forms of waste
there are fourteen steps of the
there are only two steps the cus-
Let’s say a customer orders a
or eliminated. Knowing TIM WOODS,
there other important elements to
pened is the dealer just wasted a lot
mobility installation process.
and identify waste that can be reduced
In this installation process example
Would you be surprised if I told you
ow let’s look at the adaptive
the customer is not willing to pay for,
...You must ask yourself, “Is this something
the customer is willing to pay for?”
coffee and donuts. So what has hap-
N
34
3. The hand control is received
the ‘installation’ of the hand control
(item 8) and the fitting and training
of the hand control (item 11). This
does not mean that we do not need,
Yes, there are.
In this article we are primarily focusing
on the “Product” piece of customer
value, however there are other perceived forms of value that can also be
quantified and used for creating customer value and we would be remiss if
we did not at least touch on these now.
They are:
•
Brand Value
•
Product Value (already discussed)
•
Relationship Value
or can eliminate the other 12 process
I have spoken to many dealers and
steps in their entirety, just that these
customers that have both said that
are the areas we should focus our
they have or have seen where a
waste reduction efforts on.
customer will travel long distances,
In other words, now is when you will
evaluate the twelve steps, the ones
sometimes extraordinary distances
just to deal with a particular mobility
dealer. Why is this? There are many
reasons. They like the people, they
like the facility, they like the way they
are treated, they like the reputation,
and the list goes on.
Relationship Value
This is the value of the customer’s
experience and relationships with the
dealer and the people at the dealership
who make and deliver on the promise
So while we tend to focus on the
of the product or service—from the
product side of things, a dealer
person who answers the phone, to the
would be missing a huge opportunity
sales process, to fulfillment, to tech-
if they did not also pay attention to
nical support to the executive who
these other important elements.
thanks them for the referral. People
Customers Perceive Value
in Several Dimensions.
buy from people they know or know
Brand Value
of—even in the age of the Internet, outsourcing, and automation. That’s why
it is easier to sell products and services
This is the value the customer associ-
from an established, trusted brand
ates with owning or using a product
than from a new company or dealer.
or service from the dealer. It is what
But establishing a relationship, whether
the dealer promises to the customer,
personal or with a brand, is more likely
what the brand stands for, its reputa-
to take time and involve a step-by-step
tion. Particularly for high-ticket items,
process. The relationship begins before
people buy from people or brands
a person becomes a customer and
they identify with, are comfortable
continues well after purchase. Ideally,
with, and can trust. They buy where
the relationship develops to the point
they are familiar with the brand and
that the customer is an advocate for
have positive associations with the
you and actively promotes your dealer-
dealer and its offerings. (From the
ship and offerings.
dealer perspective, when a brand has
a high perceived value to the customer, the dealer can demand higher
margins in good times and achieve
greater market share in a tight economy as customers buy what they perceive to have a good reputation for
value. Similarly, a strong brand name
makes it easier for a dealer to break
Chuck Hardy is the NMEDA Quality
Control Director and a certified
Lean Six Sigma Black Belt (LSSBB)
and Lean Practitioner. Chuck can be
reached at the NMEDA main office in
Tampa at 800.833.0427 or by email
at [email protected]
To truly understand Customer Value,
the dealer’s leadership must consider
all three aspects: Brand Value, Product Value, and Relationship Value.
This process of evaluation is called
“Defining the Customer Value” and
is the number one principle of Lean.
---
into new markets. We will refer to this
aspect of value as Brand Value.
Product Value
This is the value of a product’s quality and features for the price that the
dealer delivers to the customer, making good on the promise. There is the
value the customer receives through
the physical use of the product or service. Depending upon how the product or service is designed, the use of
the product or service can add value
or not. We call this Product Value.
Spring 2014
35
GUIDELINES GROUP TALK
Introduction
The NMEDA Guidelines are a “living document” and are updated regularly to reflect changes in the industry. To
make this living document come alive for your Service Department Team we suggest you take a single Guideline or
a section of the Guidelines and use the Discussion Question Guide below as a part of your weekly team meetings.
This cooperative-style learning exercise is in practice by some of our Dealer members. We suggest you adopt it
too and realize the benefit of a more engaged and better informed workforce.
For Use in Discussion Outlined on the Following Pages:
NATIONAL MOBILITY EQUIPMENT DEALERS ASSOCIATION - GUIDELINES
17 PARKING BRAKE
NMEDA Classification: Low Tech
Revised: January 19, 2012
Purpose
To outline the intended use and required function of Parking Brakes.
Scope
The NMEDA Guidelines are intended for use by the mobility equipment industry. NMEDA Guidelines do not
supersede Federal, State or Provincial laws and guidelines or mobility equipment manufacturers’ installation
procedures; the more stringent will prevail.
Definition: (See Appendix C)
Requirements
17.1
If an individual is unable to operate an OEM foot or hand controlled parking brake, an alternate method of
applying the brake must be used. The type of parking brake modification needed will be determined by the
certified/licensed driver trainer, client, and mobility equipment dealer.
17.2
The parking brake shall be held in the applied position by mechanical means and not hydraulic, pneumatic,
or vacuum where loss of pressure, over time, would negatively affect the performance of the parking brake.
17.3 An indicator light shall be visible from the driver’s position when the parking brake is engaged and the ignition
switch is on. An indicator light is preferable; if an aftermarket light is used, it shall be visible and must comply
with FMVSS/CMVSS 101.
17.4 The two acceptable parking brake modification types are:
(a) Manual Parking Brake Extension: This non-powered brake extension shall be positioned so the driver can
operate the parking brake safely and easily. Extension shall not interfere with the driver’s transfer in and out of the vehicle.
(b) Electric Parking Brake: The electric parking brake shall be installed in such a manner that the cables will be
free from all mechanical interference, the remote switch for the power parking brake shall be clearly marked
as to the engaged and disengaged positions, the location of the switch shall be determined by the Driver
Rehabilitation Specialist, client and mobility equipment dealer. The electric parking brake system shall be
capable of meeting the OEM’s performance requirements.
17.5 NMEDA High Tech/Low Tech classifications: Manual parking brake and stand-alone powered electric parking
36
brake systems that are not associated or directly integrated with powered gas and brake systems are classified
as NMEDA low tech devices. Electric parking brake systems that are associated or directly integrated with
powered gas and brake systems in a modification are classified as NMEDA high tech devices. Reference Section 7
for the NMEDA definitions for High Tech and Low Tech devices.
A Complete Discussion Guide for your Service Departent Team Meetings!
Definition / Meaning of Guideline
(Plain English) Interpretation?
All manual parking brake extensions or electric parking brakes must be installed
safely according to NMEDA guidelines or Federal, State, Provincial Law, OR
manufacturer’s instructions, the more stringent will prevail. You must ensure
that the vehicle is equipped with the proper power options and there is specific
Try This Plan:
STEP-BY-STEP
GUIDE FOR SERVICE
DEPARTMENT
TEAM MEETINGS
--------------------------1.
documentation from a CDRS.
If an individual is unable to operate an OEM foot or hand controlled parking brake,
an alternate method of applying the brake must be used. The type of parking brake
modification needed will be determined by the certified/licensed driver trainer,
client, and mobility equipment dealer. The parking brake shall be held in the applied
Read the Guideline(s)
out loud to your Service
Department during your
team meeting.
2.
position by mechanical means and not hydraulic, pneumatic, or vacuum where loss
of pressure, over time, would negatively affect the performance of the parking brake.
An indicator light shall be visible from the driver’s position when the parking brake
is engaged and the ignition switch is on. An indicator light is preferable; if an
aftermarket light is used, it shall be visible and must comply with FMVSS standards.
Ask the Discussion
Questions one by one
and let your team
discuss openly.
3.
There are two acceptable types of parking brake modifications:
•
Manual Parking Brake Extension
This non-powered brake extension shall be positioned so the driver can operate
the parking brake safely and easily. Extension shall not interfere with the driver’s
transfer in and out of the vehicle.
•
Keep your entire team
engaged and thinking by
asking open questions
that can’t be answered
with just “yes or no.”
Electric Parking Brake
The electric parking brake shall be installed in such a manner that the cables
will be free from all mechanical interference, the remote switch for the power
parking brake shall be clearly marked as to the engaged and disengaged positions, the location of the switch shall be determined by the Driver Rehabilitation
Specialist, client and mobility equipment dealer. The electric parking brake
system shall be capable of meeting the OEM’s performance requirements.
4.
Try to act on or
implement any good
ideas your team
produces and reward
them, if appropriate.
Parking brake modifications should be installed in such a manner where they will not come loose, come out of adjustment, or interfere with any vehicle operating system physically or visually. Parking brakes should always return to a
fully disengaged position when released. Only the type prescribed by a CDRS should be used unless an amendment in
writing is obtained. A test drive is required upon completion to make sure parking brake is working properly and does
not interfere with normal operation of any vehicle control system. Client should be given instructions and any information provided by the manufacturer pertaining to the equipment that was installed.
Benefits of Following Guideline (Economic Savings) - Give Example:
•
Dealership adds to their bottom line-profit through sales and billed shop hours
•
A great / trouble free installation can lead to referrals through your client’s networking groups
•
No comebacks
Consequences of not following Guideline (Economic) - Give Example:
•
Litigation-large legal expenses for dealership/owner, dealership longevity, risk of
(Continued on next page)
Spring 2014
37
(Continued from previous page)
not following guideline is not worth the reward
of a few hundred dollars profit
•
May risk good relationships with referral sources
•
Expensive vehicle repairs-unnecessary visits to
car dealer, premature brake failure, eventually all
coming back to the mobility dealership-sometimes with a high price tag
Benefits of following Guideline (Safety) Give Example:
•
High level of customer satisfaction and driver
confidence
•
Vehicle can be safely parked on an incline
•
Several state motor vehicle commissions require
driver to operate parking brake during inspection
Consequences of not following Guideline
(Safety) - Give Example:
•
Parking brake may release or loosen causing vehicle to roll causing injury and/or property damage
•
Transmission may not come out of park if there
is loss of pressure on parking brake and vehicle
creeps
Discussion Questions
(Weekly Training, Service Department)
•
Why is it important to only use the type of parking
brake modification specified by the CDRS and not
deviate due to a client request or using what is
“in stock”?
•
Has anyone had a customer who did not want a
parking brake extension installed in their car even
though the evaluation required it? What was the result? What did you do? What did you say? What are
some possible consequences economic/safety?
•
What is a “mechanical means” of engaging the parking brake versus hydraulic, pneumatic, or vacuum?
If you have a specific Guidelines
request to be featured in the next
Guidelines Group Talk, let us know!
Your comments and suggestions
are also welcome. Send all inquiries
and requests to [email protected].
38
QAP DISCOUNT PROGRAM
NMEDA Thanks and recognizes these manufacturers for their participation in this voluntary
discount program that enhances the benefits of the Quality Assurance Program (QAP).
Harmar
Pride Mobility Products Corp.
Adaptive Driving Alliance
2075 47th St.
182 Susquehanna Avenue
(Requires Membership)
Sarasota, FL 34234
Exeter, PA 18643
4218 W. Electra Lane
800-833-0478
570-655-5574 phone
Glendale, AZ 85310
www.harmar.com
www.pridemobility.com
623-434-0722 phone
www.adamobility.com
Q’Straint
Worldwide Mobility Products
5553 Ravenswood Road #104
720 N. Golden Key St, Suite B6
Gilbert, AZ 85233
800-987-9987 phone
480-497-4692 phone
www.qstraint.com
www.worldwide-mobility.com
*** NMEDA is unable to provide information with regard to the individual company discounts. Dealers who are
participating in the NMEDA Quality Assurance Program should contact their sales representatives from the above
companies for additional details about their discount program.
Spring 2014
39
INDUSTRY ADVISOR
The New
F/CMVSS 216 Roof
Crush Resistance
Standard
The NMEDA also designed and tested
required to NOT make inoperative FM-
the roll cage for the reasons that
VSS 216 and the small business modi-
FMVSS 220 is a relatively simple test,
fier could not demonstrate continuity
the roll cage is a relatively inexpensive
of compliance of the raised roof due
installation, roof manufacturers were
to the complexity of FMVSS 216. This
selling only primitive, untested, roofs
would make it legally impossible for
By Harry G. Baergen, CT
and raised roof installers were not
modifiers to provide transportation for
R
required to certify their vehicles to any
those individuals who need a raised
roof crush standard, because most of
roof in order to drive or to access pub-
the raised roof vehicles were greater
lic transportation.
everyday manufacturing operation for
the raised side door and the roll cage
eplacing a vehicle’s original
roof with a raised or altered
roof to accommodate the
needs of persons with disabilities is an
hundreds of NMEDA members. Most of
these are modifiers of vehicles with a
GVWR greater than 6000 Lb. The vehicles are usually titled, first purchased
by a consumer who takes the vehicle
to a modifier to have the roof raised,
most commonly 14 to 16 inches, to suit
his/her special needs. Some vehicles
are delivered to the modifier by an
agency or an independent transportation company to have the roof raised
to provide public transportation for
special needs citizens. Modifiers that
replace roofs on titled vehicles are subject to federal “make inoperative” rules,
so any changes to a federal safety
standard such as FMVSS 216, “Roof
Crush Resistance,” can affect the modifier - even before the standard comes
into effect.
Previously, the F/CMVSS 216 “Roof
Crush Resistance” standard has not
been a requirement for vehicles over
6000 Lb. GVWR, but to mitigate rollover injuries NMEDA has conducted
testing and provided consortium
tests with installation instructions to
40
than 6000 Lb. GVWR. The roll cage
also reinforced the altered roof rail for
compensated for the removal of OEM
roof supports, which could interfere
with other standards. However, in 2009
the National Highway Traffic Safety
Administration (NHTSA) changed all
this.
the realization that some OEM vehicles
may already incorporate the upgraded
standard in advance at anytime before
the effective date in 2016. This would
mean that, theoretically, modifiers
could already be making inoperative
FMVSS 216 on vehicles that already
comply in advance of 2016. This
In 2009 NHTSA upgraded the FMVSS
appeared to present an immediate
216 roof standard to include vehicles
challenge to the raised roof modifiers
over 6000 Lb. GVWR. The new FMVSS
who would be working on vehicles
216a ”Roof Crush Resistance Upgraded
that contained advance compliance to
Requirements” does not come into
FMVSS 216. This imperative situation
effect until September 01, 2017 for al-
caused NMEDA to re-petition NHTSA
terers and final stage manufactures of
to amend the quicker Part 595, which
vehicles between 6000 Lb. and 10,000
applies only to modifiers, rather than
Lb. GVWR and 2016 for manufacturers.
FMVSS 216.
The 2009 final rule also allows alterers
and final stage manufacturers to comply with the requirements of FMVSS
220 “School Bus Rollover Protection”
instead of FMVSS 216, for vehicles over
6000 Lb., up to 10,000 Lb., GVWR.
The problem is that NHTSA did NOT
consider modifiers who are required to
NOT make inoperative any vehicle that
NMEDA petitioned NHTSA to appeal
for some flexibility in 49 CFR Part
595 to provide modifiers of adaptive
vehicles the same option of certifying
to FMVSS 220 – as offered to alterers
and final stage manufacturers of raised
roof vehicles. The petition presented
the following arguments:
has been certified to comply with the
FMVSS 216 is a more complicated test,
upgraded FMVSS 216.
requiring more sophisticated equip-
its members for a tubular structure,
Under the new rule, even if a modi-
or roll cage. The roll cage is designed
fier wanted to use the NMEDA FMVSS
according to the FMVSS 220 “School
220 consortium tested roll cage, the
Bus Rollover Protection” standard to
rule does not allow the alternative for
be installed on the prevalent makes
the modifier to provide certification
of vehicles, such as Ford and GM full
continuity for FMVSS 216 by ensuring
size vans. The roll cage provides a
the new roof complies to FMVSS 220.
standard reinforcement for the many
Under 49 CFR Part 595, when raising
types of raised roofs on the market.
or altering a roof, a modifier would be
The problem became imminent with
ment, such as a head restraint measuring device, head form and a three
dimensional manikin. On the other
hand, FMVSS 216 is realistic and easily
measurable and it does not require the
performance of the vehicle’s doors and
exits as part of the test the way FMVSS
220 does. Although, the FMVSS 216
test also has the potential for vehicle
stress, NMEDA believes that in the
case of a raised roof, which provides
crush requirement, the NMEDA roll
a modifier cannot make inoperative
redundantly excessive head room, a
cage would not apply to FMVSS 216
a standard for which a vehicle is not
roof supplier could, ideally, test and
certification. Also, NMEDA, as an as-
certified. Also, from NMEDA’s conver-
certify its roof to a wide margin on
sociation, does not deem it practical
sation with NHTSA, it sounds like the
several commonly converted vehicle
for the association to design a compli-
petition will be accepted before the
makes and in turn provide the test
ant roof to fit the various makes and
effective date of the new FMVSS 216.
data and test document to the thou-
models of vehicles that modifiers use
In the interim, modifiers need not be
sands of North American raised roof
to install raised roofs. Instead, NMEDA
concerned with making inoperative
installers, including the approximately
believes, now that roof integrity is
FMVSS 216 when raising a roof on a
300 compliance conscious NMEDA
mandated for companies that install
vehicle over 6000 Lb. GVWR.
members, for pass through certifica-
raised roofs on vehicles with a GVWR
tion. Modifiers could also use the roof
greater than 6000 Lb. GVWR, the test-
suppliers’ data for engineering calcula-
ing and design of potentially compliant
tions based on the roof’s crush factors
roofs should ideally lie with the roof
for final certification and/or for Part
suppliers. This would entirely eliminate
595 compliance. However, NMEDA’s
the need for an FMVSS 220 roll cage
experience has shown that this is not
structure, which adds weight and raises
likely to happen, because the majority
center of gravity. However, as alluded
of North American roof installers and
to above, realistically roof suppliers are
subsequently the roof suppliers don’t
not likely to certify roofs on any scale
care about compliance and NMEDA
large enough to supply the needs of
members’ business alone is not suf-
the 300 or so NMEDA modifiers that
ficient incentive for a roof supplier to
are concerned about compliance and
design and certify its roof to meet a
who must install raised roofs for the
self-certified through testing. Self-
federal standard.
transportation of the disabled.
certification of a model applies to the
The NMEDA is concerned that the final
Therefore, to encompass modifiers in
rule neglects to address the implica-
the upgrade to FMVSS 216, NMEDA
tions for modifiers who raise the roofs
petitioned that 49 CFR 571 595 be
of certified vehicles after first retail sale.
amended that a vehicle roof that is
Modifiers are regulated by Part 595
altered after first retail sale shall not
of the Code of Federal Regulations,
be made inoperative, at the option of
which prohibits them from making
the modifier, with the requirements
inoperative a regulated safety feature
of FMVSS 216 or FMVSS 220. NMEDA
of a vehicle. The NMEDA modifiers
is of the opinion that providing this
represent approximately 90% of the
option to modifiers, the same as it is
membership - over 300 smaller com-
provided to alterers and manufacturers
panies that directly serve consumers
of altered roofs, would best serve the
who request modifications to their titled
public interest at this time.
vehicles. Most of these modifiers raise
the roofs of titled vehicles to meet the
special needs of consumers with disabilities. The final rule does not address
the concerns of modifiers and NMEDA
considers that an effort must be made
to address the safety requirements of
vehicles modified after first retail sale.
N
HTSA has since verbally
responded to NMEDA’s
petition to inform NMEDA
that the new FMVSS 216a does not
provide any carryover credits for
advance compliance. This means that
even if a manufacturer incorporates
the new FMVSS 216a into a vehicle
Since the upgraded FMVSS 216 is a
before September 1, 2016, it cannot
more concentrated roof specific test
certify compliance to a standard that
involving more than just a maximum
does not exist yet. This also means that
---
CRP Life After Testing
By Harry G. Baergen, CT
T
he NMEDA Compliance Review
Program (CRP) is a voluntary
program that provides a list of
manufacturers (includes alterers) and
their adaptive vehicle and component
models that each manufacturer has
whole production run of a model, not
just to the prototype vehicles that
were tested. In this context, the CRP
list can benefit dealers and consumers and it can be said that the CRP,
directly or indirectly, affects virtually all
NMEDA members.
As explained in more detail in the
2013 Circuit Breaker, Autumn issue,
the purpose of the CRP is to progressively raise the level of compliance
required by law in the adaptive vehicle manufacturing industry and to
provide guidance to mobility dealers
and consumers in selecting compliant mobility solutions. The only way a
dealer or consumer can tell if a vehicle
or component complies with Federal
Motor Vehicle Safety Standards (FMVSS) is by the compliance label affixed
to a vehicle or by the CRP listing for
a vehicle or vehicle component. The
statement of compliance (SOC) label
and/or the posting on the CRP website
Spring 2014
41
INDUSTRY ADVISOR
not only means that prototypes repre-
test vehicles. This is especially impor-
The major automobile companies and
senting the vehicle model or compo-
tant where the production vehicles are
original equipment manufacturers
nent have been tested and certified at
built from pre-certified kits. The CRP
(OEM) do not retest a model for every
some earlier time, it also means that
has been advocating that descriptive
cosmetic or aesthetic change either,
the production vehicle or component
information in certification documents
but they likely pay close attention to
still complies and is still represented
is required for any third party, such as
ensure the change does not effect the
by the previously tested prototypes.
the CRP or a government, to determine
vehicle certification as originally test-
This is why design consistency in certi-
compliance of the original prototypes
ed. Also, the OEMs likely do not test
fied vehicle production is important in
as tested and/or to compare the tested
every similar model, but there is usu-
maintaining a manufacturer’s self-certi-
prototypes with subsequent produc-
ally much strategic consideration that
fication status for any particular model.
tion. (See Circuit Breaker article 2013
takes place to determine which vehicle
After a manufacturer has designed,
winter addition, page 41.)
to test, for example, the extreme case
tested and certified prototypes and
As a result, CRP applicants are begin-
once production is underway the
ning to provide more detailed infor-
adaptive vehicles and/or components
mation with their test reports and
This is a crucial exercise. Just to use F/
must remain design consistent with the
certification documents to describe
CMVSS 301, “Fuel System Integrity,”
original prototypes that were tested
their adaptive products. For example,
for an example, there have been cases
and certified. This is normally accom-
lowered floor conversion companies
where the OEM had successfully tested
plished by in-house quality control
are beginning to include drawings,
what it considered to be the extreme
systems, but there may come a time
schematics, photos, dimensions, metal
case vehicle, such as a heavier 4x4, to
when the manufacturer or another
type and weld information, to describe
represent all its production vehicles
interested party needs to verify that
their conversion. This makes it easier
for that model, including the 2wD, but
the production vehicle or component
to determine compliance from the test
when the government tested the lighter
has not changed since it was first
reports and addendums, either at the
2wD it failed. To continue with the F/
tested and certified. In other words, it
initial certification stage or later on
CMVSS 301 example, in another case
may become necessary to compare
when the same documents are used
a company tested a full size sedan
an adaptive product with the original
to compare the tested prototypes with
achieving a clear pass, only to have
prototypes that were tested as listed
subsequent production vehicles and/or
it fail when the government tested a
on the CRP website and were certified
components.
vehicle of the same model. The failure
as declared on the compliance label.
Usually, there is only one way to accomplish this and that is to compare
tion testing is to successfully
test prototypes that represent
hicles within a model range.
was attributed to slightly rerouted fuel
lines around the brake booster to allow
for a brake system option. In yet another case, fuel lines were severed in a
production vehicles/components with
all new vehicles of the same model,
the test reports and certification docu-
or similar model, built thereafter. This
ments that were established during
way, each production vehicle can be
prototype testing. This means that the
certified based on the tested proto-
test reports and certification docu-
types and the manufacturer can affix
ments have to be descriptive and illus-
a statement of compliance (SOC)
trative enough to compare them with
label to each production vehicle at the
production vehicles and/or compo-
time of assembly or conversion. Minor
nents. In the conversion industry, where
changes made by the manufacturer
a party outside of the company is
during production are to be expected,
requesting a test report to represent or
but any design change that could take
have substantial engineering means.
to audit random production vehicles, a
the vehicle or component out from
Final stage manufacturers and alter-
detailed description of the alteration is
under the “umbrella” of the original
ers do not usually have the engineer-
needed in the original test reports and
certification tests would have to be
ing resources that are available to the
certification documents. This will help
closely evaluated by the self-certifying
OEMs. Furthermore, smaller conversion
to determine if the production vehicles
manufacturer.
companies are more likely to succumb
are still being altered the same as the
42
T
he whole intention of certifica-
that will represent all production ve-
government frontal crash test when the
engine moved forward due to a transmission tail housing that broke – the
OEM had successfully tested with a different transmission. These are just a few
unobtrusive examples from the past to
make the point that a small change can
make a big difference in certification
testing, even in those companies that
to making changes to their design as
the marketplace demands – changes
It may also be advantageous to test
to “do their own thing” after that. Deal-
that may not be covered by the pro-
the right conversion. For example, if
ers, consumers and other interested
totype vehicles they have tested to
a company plans to market several
parties that use the website to make
certify their original production. While
low floor designs for full size vans,
buying and funding decisions take for
larger companies carry out certifica-
the company may want to assess the
granted that the products listed on the
tion testing on an ongoing basis, as
conversion to determine whether one
CRP website remain consistent in their
design and vehicle models change,
design can be considered to be the
compliant design and that the compli-
smaller companies sometimes look
worst case scenario and if one vehicle
ance label on the vehicles is valid at all
at certification testing as a one time
can be tested to represent several de-
times throughout the production run.
burdensome event with an annoying
signs. This could justify design changes
price tag and then return to “business
before they occur. If one vehicle can-
When a consumer chooses to buy an
as usual,” indifferent to the detrimental
not be tested to represent the different
affect that any changes requested by
floor designs, some redesign might
a client may have on the certified con-
be considered before the certification
version. However, if a smaller company
test. Strategically choosing the correct
is cognizant of what certification test-
vehicle conversion for testing could
ing really means and is aware that help
mitigate down the road certification
is available, it can make certain design
problems that come with a design
changes to its conversion during pro-
change demanded by the marketplace,
duction and still avoid falling outside of
but not covered by the testing.
the original test window and/or avoid
adaptive vehicle from a NMEDA dealer
based on information posted on the
CRP website, but unknown to the
consumer or the dealer the manufacturer has since made inherent changes
to the conversion design, this not only
invalidates the informative purpose
of the CRP posting, it diminishes the
credibility of the whole Compliance
Review Program along with the other
The strategic choice of test vehicles
self-certifying companies that partici-
should also be considered within an
pate in the program.
It is always expedient to make sure the
OEM model range. If an OEM model
right vehicles are being tested in the
is in its last year it may be a prudent
Unlike type approval countries such
first place. For example, from its incep-
business decision to wait for the new
tion in 1966, certification testing has
model or to find out from the OEM
always been based on the intention of
if the model changes will affect the
testing new vehicles to represent new
conversion design and/or certification
production. If a conversion company
testing. The ideal place to conduct
has plans to present a slightly used ve-
certification testing is at the beginning
hicle for a test prototype, complexities
of an OEM model range. After that, to
may arise or the test may be wasted al-
post each subsequent model year on
together. The older a vehicle is the more
the CRP website a company only has
justification will be required to demon-
to inform CRP that it has not made any
strate that it is still consistent with a new
changes to the conversion.
retesting. Here are some examples:
vehicle and is still representative of the
new production fleet. Before purchasing a used vehicle for a test prototype, it
may be beneficial for some companies
to seek the advice of a consultant. Although, CRP cannot assume the liability
as a consultant, CRP encourages questions from manufacturers and alterers
who are not confident in choosing the
right test vehicles. This may reveal obvious problems before expensive testing is conducted. (See Circuit Breaker
article 2013 winter edition page 40 –
How Old can a Test Vehicle Be?)
as Europe, the North American motor
vehicle safety laws operate under a selfcertification system. Self-certification
does not mean one event testing to
obtain third party approval and then
continue to custom build product. It
means that every vehicle manufactured
after testing remains the same and
still complies. Otherwise, certification
testing is pointless and compliance
declaration is misleading, if not illegal,
because there are some standards that
Applications to update a posting to a
cannot be certified without testing,
new model year are often submitted to
such as most of those listed on the
the CRP on an annual basis. This could
CRP website. Therefore, it is up to the
be an opportune time for a company
CRP manufacturers to ensure that their
to evaluate its vehicles for design
adaptive production remains within the
consistency with the prototypes that
design window of the test prototypes,
were originally certified. It is important
as described in the test records. This
for all CRP participants to take respon-
way other NMEDA members, dealers,
sibility for long-term self-certification,
funding agencies, and consumers can
which is implied on the CRP website.
trust the CRP list to stand for self-certi-
Dealers and consumers do not per-
fying participants and thereupon make
ceive the listed CRP companies as
informed buying decisions.
having passed the test for selected ve-
---
hicles and standards and are then free
Spring 2014
43
CANADIAN PRESIDENT’S REPORT
RUSS NEWTON
Russ has been employed with Howell Ventures Ltd for 10 years.
Originally a “newbie” to the Mobility Industry he found the
learning curve made much smaller as a result of his NMEDA
involvement. He has been part of several committees in both
Canada and the USA. It was this activity that led him to want
to serve in a greater capacity. We are significant benefactors of
the hard work that went into beginning, growing and sustaining
the Association. We have a responsibility to come along side in
continuing this support. “We all need to do our part.” Concerns
or questions may be directed to Russ at [email protected].
SERVICE IS NOT WITHOUT
BENEFIT AND REWARD.
M
yself, along with several
other NMEDA volunteers
were recognized at our
Annual Conference in Reno, Nevada
this past February.
As so often happens, the Award recognition only ever tells a part of the
whole story. In my case, and in most
cases I suspect, my NMEDA Association involvement is only possible as a
result of a business owner who both
condones our Industry involvement
and is willing to dedicate his resources in wanting to aid in furthering our Association and its goals.
The fact is whether it is me, Mike
Murphy, Ray Morton, Mike Shipp or
Ron Mohr we all work for someone.
That someone else must perceive
enough value in our Association to
fund our activities and provide the
necessary time away from our
core duties.
In my opinion these business owners are the real contributors and true
champions of our industry, in my
case…… Thanks Keith!
“
As an Association member and business owner,
make available the resources for you team members
to engage your Association... Or better yet, find
time for yourself.”
As the new President of NMEDA
Here in Canada we have much
Canada I can tell you that involve-
planned moving forward. Our ability
ment in our Association is rewarding,
to carry out those plans are contin-
it is educational, it answers many
gent on your willingness to serve
of your questions about just what
your Association!!
your Association provides to you as
a member. It allows your input as to
the direction of your Association
and helps focus on issues that are
important to you.
Get involved. Find a committee.
They all need new energy, new
perspectives and new ideas. As an
Association member and business
owner, make available the resources
for your team members to engage
your Association... Or better yet,
find time for yourself.
There is never any need to wonder
what NMEDA does or is doing. Your
participation is everything. For those
individuals who dig in daily, for those
business owners who dedicate their
valuable resources so many of us
can, I thank each of you personally.
For those of you who do not, what
are you waiting for? --- Please get
involved!!
44
---
CANADA BOARD OF DIRECTORS
2014
Russ Newton, President
Ed Stang, Vice President
Howell Ventures
Can Am Mobility
4850 Rt. 2 Hwy
258 Old Vernon Road
Kelowna, BC L6T 4K3
506-363-5289 phone
250-491-0003 phone
800-506-6666 fax
250-491-1044 fax
[email protected]
[email protected]
Melody Chamberlain, Secretary
Pierre Cote, Manufacturer Rep.
PG Surg-Med, Ltd.
Van Action
1749 Lyon Street
4870 Rue Courval
Prince George, BC V2N 1T3
Ville St-Laurent, QC H4T 1L1
250-564-2240 phone
800-668-8705 phone
250-564-2243 fax
800-361-1725 fax
[email protected]
[email protected]
Bob Nunn, Treasurer
Creative Carriage Ltd.
6 Ridgeview Street
St. George, ON N0E 1N0
800-392-8403 phone
[email protected]
Spring 2014
45
REGIONAL REPORTS
Who Represents You?
These representatives are your voice. If you have any concerns or
issues that you need clarification on, call or email your Regional or
Associate representative and they will assist you in any way they can.
The representatives also write a quarterly article about things that are
happening in your region. If you have any information that you would
like to share with them, please feel free to contact them.
Southern Region
Midwest Region
James May
Jud DeMott
Freedom Mobility Aids
Access 2 Mobility, Inc.
205 Cedar Lane
12406 State Highway 155 South
Clemmons, NC 27012
Tyler, TX 75703
336-766-8520 phone
877-254-5438 phone
815-642-4308 fax
903-534-7101 fax
[email protected]
[email protected]
States Include:
States Include:
Alabama, Florida, Georgia, Kentucky, Mississippi,
Arkansas, Illinois, Iowa, Kansas, Louisiana,
North Carolina, South Carolina, Tennessee,
Minnesota, Missouri, Nebraska, North Dakota,
Virginia and West Virginia
Oklahoma, South Dakota, Texas and Wisconsin.
Northern Region
Western Region
Ron Mohr
Chad Blake
Clock Mobility
Ability Center
6700 Clay Ave.
4797 Ruffner Street
San Diego, CA 92111
800-732-5625 phone
858-541-0552 phone
616-698-9495 fax
858-541-1941 fax
[email protected]
[email protected]
States Include:
States Include:
Connecticut, Delaware, Indiana, Maine, Maryland,
Alaska, Arizona, California, Colorado, Hawaii,
Massachusetts, Michigan, New Hampshire, New
Idaho, Montana, Nevada, New Mexico, Oregon,
Jersey, New York, Ohio, Pennsylvania, Rhode
Utah, Washington and Wyoming.
Island and Vermont.
46
Canada Representative
Associate Representative
Russ Newton, President
Raj Pagadala, Associate Rep.
Howell Ventures
GA Vocational Rehabilitation Agency
4850 Rt. 2 Hwy
Macon, GA 31204
506-363-5289 phone
478-279-1885 phone
800-506-6666 fax
770-359-3676 fax
[email protected]
[email protected]
MIDWEST REGIONAL REPORT
By Jud DeMott
As the saying goes, “There’s nothing as constant as
change.” That’s especially true in our industry. Just
look at how marketing is changing with the internet and
social media. State & Federal funding programs have to
meet with new fiscal restraints so they move to bidding
So...
•
do it now. Sub-committees are still forming.
•
•
accessible used to be a custom one-off project, now we
have two companies producing accessible truck conversions. As the OEM vehicle models evolve, there are
fewer and fewer structural modifiers at the local level.
We now even have a purpose built wheelchair accessible vehicle available for us to sell.
Communicate with your Regional Board Rep and
let them know your ideas, concerns, and opinions.
and contract purchasing, and we have to decide between market share and lower margins. Making a pickup
If you did not submit a committee volunteer form,
Take time to sign up for and to attend NMEDA
webinars and online meetings.
•
Know your log-in credentials for the dealer portion
of NMEDA.com and visit there often.
•
In short, be a part of the solution. You have good
ideas or you wouldn’t be in this business.
But the change I want to speak about is the elephant
in the room. This industry has historically been made
up of independent dealers. It is only in recent years
that expansion and acquisition has changed all that.
At the end of last year, NMEDA was composed of 320
dealer locations owned by 190 individual companies.
If you define an “Independent” as having one to three
locations, then 178 or 94% of NMEDA member companies are still Independents. Seven other companies
have a total of 34 locations. Let’s call those growth
companies. The top five largest companies own 68 locations. Is that a bad thing? I don’t think so. It’s just
a new reality.
Just as the internet resellers made the
rest of us become better marketers, the professionalism of the big dealers is making the rest of us take a
much more professional approach in improving our
own businesses.
I often hear comments from other independents
that NMEDA is being taken over by the “big boys.”
In a local market situation there may be some fierce
competition between dealers, but from an industry
view, these “big boys” use their time & resources to
make NMEDA better. They have openly shared systems
that could easily be considered proprietary. Since they
don’t have to be in the trenches every day, they have
volunteered a lot of time and energy to NMEDA. When
working on committees and when sitting on the board
of directors, they do set aside their company agendas
and they focus on improving our industry. That said, it’s
not OK for us Independents to sit back and let others
make all the decisions. That is what leads to resentment and feelings disenfranchisement.
Spring 2014
47
SOUTHERN REGIONAL REPORT
WESTERN REGIONAL REPORT
I missed all of you in Reno at the NMEDA Conference…
I hope this report finds all dealers well on their way to a
successful and prosperous 2014! This year’s NMEDA Conference in Reno definitely gave us a tremendous amount
of “take home” value. Here are a few highlights and
thoughts from the conference:
By Jim May
Just before I left for the airport on Sunday afternoon,
I felt compelled to visit the bathroom one more time.
Little did I know I would spend the next 3 days intimately involved with the porcelain… I now think I have
a full appreciation of what cruise line passengers may
experience when stomach viruses hit.
Frontier Airlines and Southwest refunded my “nonrefundable” tickets with the doctor’s order… so all was
not lost.
Those who attended and called me all said they had
some excellent learning experiences as well as exceptional extra-curricular activities!
2014 looks to be a pivotal year for awareness in the
marketplace. The individual dealers who embrace all
of the groundwork pioneered in Washington, DC by
our lobbyist should see significant value enhancements
which will show on our bottom lines with increased
profitability. But along with the increased profitability comes RESPONSIBILITY for us as an industry to
consistently deliver to the highest possible standards,
which is what QAP metrics specifically dictate.
Look for more information throughout the year here
in the Circuit Breaker on how accountability for following ALL guidelines and regulations will become
the launch pad for attaining the next level of NMEDA
branding efforts.
By Chad Blake
1.
Keynote Speaker – Mike Abrashoff. This decorated
Navy veteran’s presentation on strategies on effective
people management resonated with all of the attendees. If you get a chance to pick up his book, It’s your
Ship, you should do it. I found it to be a very good
and practical read.
2. Manufacturer Presentations and New Products.
I felt like now more than ever, we as mobility dealers
will be able to truly give our customers the opportunity to choose between various products that will
hopefully make our customer’s mobility experience
the very best it can be. Between, low cost and “nonvan” accessible vehicles, and new automotive seating
and lift options, 2014 will prove to be the year where
mobility dealers will continue to provide more and
better product options to our customers.
3. Dealer Only Open Forum. As I left the dealer only
forum on Thursday, it was very clear that we have
a group of caring and engaged dealers. We as
an organization and board need to strive for more
transparency and communication with our dealers.
As dealers, we need to continue to be more involved
with NMEDA and the organization to positively effect
change for the organization. We just have to remember: “Things don’t just happen. People make things
happen.”
4. NMEDA PAC. I was fortunate to participate on Friday
morning with the first official NMEDA PAC fundraiser
for Representative Raul Ruiz (D-CA). I was very impressed with Congressman Ruiz and his work with the
Veteran’s Affairs Committee. He really cares about
our veterans and the NMEDA PAC goal of standardizing the level of service that veteran’s will receive
around the VA Auto Adaptive Equipment Program. I
highly encourage you as an individual to get involved
in the NMEDA PAC.
In closing, I welcome all the Western Region dealers’
feedback and input regarding all NMEDA business. The
only way we can continuously improve is with everyone’s
help. I am honored to serve as the regional representative for the next 2 years. Please don’t hesitate to contact
me at 623-399-3897 (cell) or via email at [email protected].
48
Spring 2014
49
NMEDA MANUFACTURER MEMBERS
Ace Mobility LLC
Chrysler Spec. Vehicle Sales
Harmar Mobility
Nor-Cal Vans, Inc.
9850 East 30th Street
317-241-2444
800 Chrysler Dr.
Southfield, MI 48326
800-255-9877
2075 47th St.
Sarasota, FL 34234
800-833-0478
1300 Nord Avenue, Suite 125
Chico, CA 95926
866-892-0150
Adapt-Solutions
Conna Corp.
Howell Ventures Ltd.
145 Damase-Breton
St-Lambert, QC G0S 2W0
866-641-0419
6 Ridgeview St., P.O. Box 600
St George, ON N0E 1N0
800-591-7185
4850 Rt. 2 Hwy
506-363-5289
Pride Mobility
Products Corp.
Adaptive Mobility
Systems, Inc.
Crescent Industries
Karsan USA LLC
191 Washington St.
Auburn, ME 04210
207-777-3500
885 Second Avenue
New York, NY 10017
917-337-6389
Driving Aids
Development Corp.
KEMPF
2072 N. Bibb Drive
Tucker, GA 30084
770-674-0776
All-Terrain Conversions
4654 E. Markle Road
Markle, IN 46770
260-758-2525
9417 Delancy Dr.
Vienna, VA 22182
703-938-6435
AMF Bruns of America
Driving Systems, Inc.
1500 Canton Rd.
Akron, OH 44312
+31 6 22 804652
16139 Runnymede St.
Van Nuys, CA 91406
818-782-6793
AOI Electrical
E.Z. Lock
7988 Centerpoint Drive, Ste 400
800-480-6680
2001 Wooddale Blvd.
Baton Rouge, LA 70806
225-214-4620
Auto Ability
E-Stopp Corporation
8105 Big Lake Road
Clarkston, MI 48347
248-620-4200
16200 S. Garfield Avenue
Paramount, CA 90423
562-602-2842
Autochair USA
ElDorado National
1168 North Main Street
Lillington, NC 27546
910-814-1350
1655 Wall St.
Salina, KS 67402
785-827-1033
Automobility
Manufacturing Corp.
Electronic Mobility Controls
1444 Lorne Street
Regina, SK S4R 2K4
800-470-7067
B & D Independence
1024 Empire Street
Mt.Carmel, IL 62863
618-262-7117
Braun Corporation
P.O. Box 310
Winamac, IN 46996
800-843-5438
Bruno Independent
Living Aids
1780 Executive Drive
Oconomowoc, WI 53066
262-953-5396
Chairiot Mobility Inc.
6809 Indiana Avenue
Riverside, CA 92506
909-519-9775
50
26 Gabriel Dr.
Augusta, ME 04330
207-512-8009
Freedman Seating
4545 W. Augusta Blvd.
Chicago, IL 60651
773-524-2440
General Motors Corp.
100 Renaissance Ctr.
MC482-A20-B98
Detroit, MI 48265
313-667-8682
Golden Mobility & Rehab
2202 Hanselman Ave.
Saskatoon, SK S7L 6A4
306-242-9060
Guidosimplex SNC
Via Podere S. Giusto, 29-00166
Roma, Italy
066-152-8005
1245 Lakeside Dr. #3005
Sunnyvale, CA 94085
408-773-0219
Mahadev Metal Works
Unit 124, 125 - 11071 Bridgeport Rd.
Richmond, BC V6X 1T3
604-270-3317
Malley Industries, Inc.
1100 Aviation Avenue
Dieppe, NB E1A 9A3
506-859-8591
Manufacturing Production
Services Corp.
2222 W. Enterprise St.
Escondido, CA 92029
800-243-4051
MCNS LLC
4625 E. Bay Drive #222
Clearwater, FL 33764
727-535-0905
Merits Health Products
730 NE 19th Place
Cape Coral, FL 33909
239-772-0579
Midwest Auto Designs Corp.
4251 Pine Creek Road
Elkhart, IN 46516
574-522-4878
Mobility SVM
505 Avenue of Autos
260-434-4777
Mobility Transportation Svcs.
42000 Koppernick, #A3
Canton, MI 48187
734-453-6452
Mobility Ventures
182 Susquehanna Avenue
Exeter, PA 18643
570-655-5574
Prime-Time Specialty
Vehicles, Inc.
56616 Elk Park Dr.
Elkhart, IN 46516
574-293-9191
Q’Straint / Sure-Lok
5553 Ravenswood Rd., #110
954-986-6665
Savaria Vehicle Group
2 Walker Drive
Brampton, ON L6T 5E1
800-561-9600
Sidewinder Conversions
& Mobility
44658 Yale Road West
Chilliwack, BC V2R 0G5
604-792-2082
Soderholm Mobility
2044 Dillingham Blvd.
Honolulu, HI 96819
808-834-1417
Toyota Motor Sales, USA,
19001 S. Western Ave. H205
Torrance, CA 90509-2714
310-468-0469
Transfer Flow, Inc.
1444 Fortress St.
Chico, CA 95973
530-893-5209
Van Extras
P.O. Box 725 Group 200 RR2
Winnipeg, MB R3C 2E6
204-783-8267
Vantage Mobility
International
5202 S. 28th Place.
Phoenix, AZ 85040
800-348-8267
Veigel North America, dba
Mobility Products Design
105 N. Niles
770-401-2094
51277 Celeste Drive
Shelby Twp, MI 48315
586-843-3816
Nissan North America, Inc.
Wells-Engberg Co., Inc.
39001 Sunrise Drive
Farmington Hills, MI 48331
248-488-4812
129 S. Phelps Ave., #920
Rockford, IL 61108
800-642-3628
NMEDA ASSOCIATE MEMBERS
ASSOCIATES
____________________________
ALASKA
TrailerCraft, Inc.
Melissa Gould
1301 East 64th Ave.
Anchorage, AK 99518
907-563-3631
____________________________
ALABAMA
LynLo Enterprises, Inc.
Lou Klein
8933 Green Chase Drive
Montgomery, AL 36117
941-726-2220
State of Alabama Dept. of
Rehab Services
Craig Rogers
3830 Ridgeway Drive
Birmingham, AL 35259
205-414-8430
____________________________
ARIZONA
ADA - Adaptive Driving Alliance
Victoria Krull
4218 W. Electra Lane
Glendale, AZ 85310
623-434-0722
Carol Blanc, OTR/L CDRS
5130 E Wagoner Rd.
Scottsdale, AZ 85254
602-239-2905
Driving to Independence LLC
Jennifer Nordine
1414 W. Broadway #218
Tempe, AZ 85282
480-449-3331
Garry’s Mobility Service
Garry Green
6 Glen Oaks
Prescott, AZ 86305
928-776-8633
Rehabilitation Services Adm.
Sue Lehew
1789 W. Jefferson (930A)
Phoenix, AZ 85007
602-542-3332
Tempe Mobility
Katalyn Koloseike
7975 S. Autoplex Loop
Tempe, AZ 85284
800-525-7142
____________________________
CALIFORNIA
Access & Mobility Finance, Inc.
Tom Matson
3732 Mt. Diablo Blvd.
Lafayette, CA 94549
925-299-1039
Adaptive Driving Program
Paul Cooper
P.O. Box 641
Montebello, CA 90640
323-855-1502
ISIS Healthcare
Elizabeth Brushwyler
3601 MArconi Ave.
916-481-1300
ISIS Healthcare
Lula Capuchino
3601 MArconi Ave.
916-481-1300
Ludlow Law Office
Robert Ludlow
55 River Street
Santa Cruz, CA 95060
831-475-5592
Mobility Electronics, Inc.
Warren Vinzant
2419 Irma Way
Castro Valley, CA 94546
510-317-1775
RADCO
Brian Stanton
3220 E. 59th Street
Long Beach, CA 90805
562-272-7231
Sharp Memorial Hospital - Rehab
Penny M.Anders
1641 Borana St.
San Diego, CA 92111
858-565-2437
Transfor Corporation
Michael J. McCarthy
3460 Larga Avenue
Los Angeles, CA 90039
866-268-8711
____________________________
COLORADO
Craig Hospital
Sarah Davidson
3425 S. Clarkson Street
Englewood, CO 80113
303-789-8218
Craig Hospital
Colleen Knoll, OTR/CDRS
Englewood, CO 80113
303-789-8218
Craig Hospital
Maria Liliana Perez
Englewood, CO 80113
303-789-8218
Craig Hospital
Tiffany Heck
Englewood, CO 80113
303-789-8237
Specialty Vehicle Consulting
John Kazanchy
347 Red Rock Circle
Penrose, CO 81240
719-372-6137
____________________________
CONNECTICUT
CT Bureau of Rehab Services
Glendine Henry
25 Sigourney St., 11th Floor
Hartford06106
860-424-5543
Easter Seals Mobility Center
Harry Gough
144 Fox Hill Rd.
Wethersfield, CT 06109
203-237-7835
Easter Seals Mobility Center
Tricia Coppola-Passariello
158 State Street
Meriden, CT 06450
203-237-7835
Stamford Hyundai
Andrew Shapiro
16 Edgewater Drive
Old Greenwich, CT 06870
203-388-0999
____________________________
FLORIDA
Rehabilitation Engineering &
Technology Program
Stephen Sundarrao
4202 E. Fowler Ave ENB 118
Tampa, FL 33620
813-974-5346
____________________________
GEORGIA
Charlie Norwood
VA Medical Center
Karen Monaco, CDRS, OTR/L
#1 Freedom Way 27-ADR
Augusta, GA 30904
706-733-0188
Georgia Voc Rehab Agency
Rajesh Pagadala
Macon, GA 31204
478-279-1885
Piedmont Fayette Hospital
Michele Luther-Krug
208 Amelia Lane
Peachtree City, GA 30269
678-378-5238
ADA Home Services
Barry jones
2710 Alt 19 North
Palm Harbor, FL 34683
855-737-8232
Shepherd Center
Dan Allison, MS OTR/L
2020 Peachtree Rd. NW
Atlanta, GA 30309
404-350-7763
Advanced Driver
Rehabilitation Inc.
Judi Hamelburg
1031 Ives Dairy Rd. Suite 228
N. Miami Beach, FL 33179
305-770-0747
Shepherd Center
John Anschutz
Atlanta, GA 30309
404-350-7720
Disabled Dealer Enterprise, Inc.
Stella Smith
578 Bimini Bay Blvd.
Apollo Beach, FL 33572
888-521-8778
Home Safe, LLC
Glenn Gullo
5914 Jet Port Industrial Blvc
Tampa, FL 33634
813-890-8809
Lynlo Enterprises, Inc.
Lou Klein
22519 Front Beach Rd. Unit 127
Panama City Beach, FL 32413
941-726-2220
Marie Zuzek
418-8440 Montravail Circle
Tampa, FL 33637
813-600-0615
Pete Galietta
7862 Sailboat Key Blvd. S.
South Pasadena, FL 33707
727-367-9216
Phillip Faas
4425 63rd Circle
Pinellas Park, FL 33781
727-521-2831
Shepherd Center
James Kennedy
Atlanta, GA 30309
404-367-1296
____________________________
IOWA
Bill Siebert
56504 Dillen Avenue
Glenwood, IA 51534
402-679-4058
____________________________
ILLINOIS
Greater Chicago Taxi Assoc.
Mark G. Longo
724 W. Washington Blvd.
Chicago, IL 60630
718-928-2229
Marianjoy Rehab Hospital
Danielle Czajkowski
26 W. 171 Roosevelt Road
Wheaton, IL 60187
630-909-6084
Thomas E. Cusack
6476 Sioux Trail
Indian Head Park, IL 60525
708-246-3022
Spring 2014
51
____________________________
INDIANA
A.D.A.P.T. Therapeutic Svcs.
Nancy Wylie
8245 Hartford Pike
Aurora, IN 47001
812-926-4484
Adapted Mobility Services
Mary Ellen Keith
18 Wilson Drive
Carmel, IN 46032
317-660-6506
Carmen Palanca
1156 Ridgeview Ct.
Avon, IN 46123
317-660-6506
Columbus Regional Hospital
Kathy Kachanoski
1732 Timbercrest Dr.
Columbus, IN 47203
800-841-4938 ext. 5902
Easter Seals Crossroads
Mary Follman
4740 Kingsway Drive
317-466-1000 ext. 2539
Andrea Vrobel COTA, MSW, DRS
4740 Kingsway Drive
317-466-1000
Suzanne Hardesty-Pritchard
4740 Kingsway Drive
317-721-8636
Gutwein LLP
Stuart R. Gutwein
250 Main Street
Lafayette, IN 47901
765-423-7900
Indiana Vac-Form. Inc.
Bret Wolf
2030 N. Boeing Road
Warsaw, IN 46582
574-269-1725
Memorial Hospital of Southbend
Susan Fassett, CDRS, COTA
111 W. Jefferson Street
574-647-2600
Regional Rehab Driving, Inc.
Mary Alice Grugel
630 Kathleen Drive
Schererville, IN 46375
219-718-2366
Rehab. Hospital of Ft. Wayne
Evan Detweiler
7970 W. Jefferson Blvd.
260-435-6157
Rehab. Hospital of Indiana
Mason Campbell
9531 Valparaiso Court
317-879-8940
52
The Rehabilitation Center
Jessica Schultheis
3701 Bellemeade Avenue
Evansville, IN 47714
812-479-1411
Louisiana Tech University
Michael Shipp
711 S. Vienna
Ruston, LA 71270
318-257-4562
Therapeutic Mobility Services
Eva Richardville
P.O. Box 8978
Ft. Wayne, IN 46898
260-417-8399
____________________________
Louisiana Tech University
Marvin King
711 South Vienna
Ruston, LA 71270
318-257-4562
____________________________
KENTUCKY
MAINE
Action Truck & Body
Equipment LLC
Barbara Fulkerson
3909 Bardstown Road
502-454-3232
Dept. of Vocational Rehab
Kathie Regan
107 Morgan Drive
Nicholasville, KY 40356
859-246-2117
Drivabilities
Brian Iadanola, OTR/L, CDRS
3937 Central Avenue
502-893-0050
Frazier Rehab Institute
SuzanneFarnan-Maddux
3430 Newburg Road Suite 111A
502-451-6886
Advanced Modifications, Inc.
Gina Bennett
2 Printer’s Drive, Suite 7
Hermon, ME 04401
207-848-8226
____________________________
Media Venue, Inc.
Weaks McKinney-Smith
10531 Timberwood Cr. Suite E
502-855-4783
On the Road, Again
MaryFrances Gross
4805 Hemlock Way
Lexington, KY 40514
619-607-1142
UK Driving Program
Catherine Greene OTR/L, CDRS
1165 Narrow Lane
Lexington, KY 40517-3048
859-797-6889
University of Kentucky
Medical Center
Stacey Stevens
240 Hillsboro Avenue
Lexington, KY 40511
859-255-2555
____________________________
LOUISIANA
Acadiana Handicap Solutions
Lee Carricut
224 East Pinhook Rd.
Lafayette, LA 70501
337-289-3004
Center for Rehabilitation
Engineering (CREST)
Janice Girouard
711 South Vienna Street
Ruston, LA 71270-5845
318-257-4562
MARYLAND
Driver Rehab Products
Steven Jay Blank
417 Oella Ave
Baltimore, MA 21228
443-326-1543
____________________________
MASSACHUSETTS
Adaptive Driving Program, Inc.
Tricia/Mark Whitehouse
250 Milton St., #LL002
Dedham, MA 02026
781-329-6656
MA Rehab Commission
Eugene Blumkin
600 Washington Street
Boston, MA 02211
617-204-3721
Royale Mobility LLC
Paul Lastoff
100 Newark Street
Haverville, MA 01832
617-549-3583
____________________________
MICHIGAN
AlphaTherm
Joe Trubak
24085 research Drive
Farmington Hills, MI 48335
248-489-2400
Drive-Able, LLC
Cynthia Burt, OTR/L, CDI, DRS
1540 Maxwell
Royal Oak, MI 48067
248-990-3046
Fortress Partners
Patrick Zeiser
4965 E Beltline Ave NE, Ste 300
616-447-2293
Ingenium Engineering Services
George Hicks
4345 Teal Road
Petersburg, MI 48270
734-279-9345
Mark Berk
28911 Seven Mile Rd.
Livonia, MI 48152
734-422-3000
Mary Free Bed Hospital
Greg Brunette
235 Wealthy SE
616-456-4857
The Space Between
Kerry Jones
26875 Church St.
Edwardsburg, MI 49112
269-663-0226
University of Michigan
Transportation Research Inst.
Larry Schneider
2901 Baxter Road
Ann Arbor, MI 48109
734-936-1103
____________________________
MINNESOTA
Brandl Auto Connection
Sherri Johnson
559 Hwy 10 South
St. Cloud, MN 56304
763-412-2591
____________________________
MISSISSIPPI
Driving Independence
Nikki Simmons
4305 Spring Valley Drive
Olive Branch, MS 38654
901-734-7472
____________________________
MISSOURI
Accessible Vans of America
David Adams
1 Congressional Way Ct.
O’Fallon, MO 63368
636-294-1762
____________________________
NEW HAMPSHIRE
Exceptional Services
Paul Lastoff
272 Old Gage Hill Road
Pelham, NH 03076
617-549-3583
Mark Lore
90 Walnut Hill Avenue
Manchester, NH 03104
603-566-9444
____________________________
NEW JERSEY
Gene Morton
1103 Kennedy Dr.
Wall, NJ 07719
732-539-5393
____________________________
NEW MEXICO
Affordable Mobility Auto Eclectric
Elizabeth Holmes
2035 Corbett Dr.
Las Cruces, NM 88001
575-521-1006
____________________________
NEW YORK
Driver Rehabilitation of the
Hudson Valley
MaryBeth Meyer
7 Pine Woods Road
Hyde Park, NY 12538
845-229-2626
Dutchess School of Driving
Maria Dominijann
653 Rt 82
Hopewell Junction, NY 12533
845-226-6700
Geneva General Hospital
John Lorenzetti, OTR/L
196 North Street
Geneva, NY 14456
315-787-5444
Paradigm Solutions
Brian McLane
29 Rockefeller Blvd.
Rensselaer, NY 12144
518-426-8850
Rehab Technology Assoc., Inc.
Gail Babirad
PO Box 540
Kinderhook, NY 12106
800-987-2753
Rehab Technology Assoc., Inc.
Jurgen Babirad
PO Box 540
Kinderhook, NY 12106
800-987-2753
Rochester Rehab Center
Pam Gabryel
1000 Elmwood Avenue
Rochester, NY 14620
585-271-2520
See and Be Safe
c/o Marketing Action Xecutives
Karen Korman
50 West 96th Street, Suite 7B
New York, NY 10025
212-971-9157
The Northwoods Corporation
Les Robinson
8810 Main Street
Williamsville, NY 14221
716-634-5656
____________________________
NORTH CAROLINA
Care Partners Health Services
Jan Stephanides MS OTR/L CDI
1004 Columbine Road
Asheville, NC 28803
828-443-1051
Driver Rehabilitation Services
Cyndee Crompton
605 Cabaret Rd.
McLeansville, NC 27301
336-697-7841
Mike Edwards
3533 Windson Dr.
Charlotte, NC 28209
704-568-8804
Mike Savicki
17615 John Connor Rd.
Cornelius, NC 28031
704-905-9628
NC DVRS DHHS
Ray Gonzales
2801 Mail Service Center
Raleigh, NC 27699
919-855-3509
Specialty Transportation Systems
Dexter Warren
2720 North Main Street
Newton, NC 28658
828-464-9738
____________________________
OHIO
Burhill Financial Services
Debbie Szelestey
116 N. Jefferson St.
Dayton, OH 45402
937-224-3033
Motorcars Toyota/Honda
David Svenson
2950 Mayfield Rd.
Cleveland, OH 44118
216-458-2468
Northwestern Ohio
Driver Training School
Paula Sanford
101 S. Defiance St. Box 26
Stryker, OH 43557
419-682-4741
Sea, Ltd.
Douglas Morr
7349 Worthington - Galena Rd.
Columbus, OH 43085
614-888-4160
Thor Industries
David Mihalick
419 W. Pike St.
Jackson Center, OH 45334
937-596-6111 ext. 7363
____________________________
PENNSYLVANIA
Altamira Ltd.
Joseph Kramer
2400 Oxford Drive, Suite 210
Bethel Park, PA 15102
412-513-5029
Brant’s Driving School
Timothy P. Brandt
1614 Debran Lane
Johnstown, PA 15905
877-395-7011
Penn State Milton S.
Hershey Medical Center
Rick Shaffer
500 University Drive, H125
Hershey, PA 17033
717-531-7414
Serge Minassian
1275 Eagle Rd.
New Hope, PA 18938
215-598-3944
Transportation Solutions
Amy Brzuz
4202 Peach Street
Erie, PA 16509
814-833-2301
____________________________
SOUTH CAROLINA
All Medical, Inc.
dba AM Accessibility
Bill Hayes
2011 Hampton Street
Columbia, SC 29204
803-779-2011
CU-ICAR
Evan Lowe
41 Tigris Way
864-293-4243
Greenville Hospital System
Brigitte King
202 Ingleside Way
864-915-8181
Roger C. Peace
Rehabilitation Hospital
Leah Belle, OTR/L. CDRS
113 Duffs Mtn. Road
Marietta, SC 29661
864-455-4959
South Carolina Voc Rehab
Technology Program
Tom Jackman
1410-C Boston Ave.
W. Columbia, SC 29170
803-896-6080
____________________________
TENNESSEE
Dept of Veterans Affairs
Rhonda Shipman
1700 Jimmy Malone Road
Liberty, TN 37095
682-518-9329
____________________________
TEXAS
Milton S. Hershey Medical Center
Lori Benner
MC H-125, P.O. Box 850
Hershey, PA 17033
717-531-7444
Driving Solutions for Disabilities
Benjamin Mundy
5150 Broadway #604
210-347-5006
Moss Rehab Driving Program
Dan Basore
201 Old York Road, Suite 203
Jenkintown, PA 19046
215-886-7706
Jordan Ford Mobility
Ty Beck
13010 IH 35 North
210-477-8012
Keystone Auto Operations
David Oppenhelm
1548 Valwood Pkwy.
Carrollton, TX 75006
972-207-5729
Mobility Store & More
James E.Glenewinkel
1116 E. Kingsbury Street
Seguin, TX 78155
830-386-0446
Preferred Home Medical
Loree Rowan
805 N. Glenwood
Tyler, TX 75702
903-597-5656
Strowmatt Rehabilitation Svcs
Jason Strowmatt, CDRS
11020 Katy Freeway
Houston, TX 77043
713-446-4628
Strowmatt Rehabilitation Svcs
Chad Strowmatt
11020 Old Katy Rd. #217
Houston, TX 77043
713-722-0667
Texas Transportation Institute
Eric Bradley
Texas A&M University
College Station, TX 77843
979-845-7492
Texas Transportation Institute
A&M Univ.
Lance Bullard
3135 TAMU
College Station, TX 77843
979-845-6153
VA Medical Center
Kelly Anderson
24410 Norchester Way
Spring, TX 77389
713-794-7243
VA Prosthetic Dept
Brad Corkwell
7400 Merton Minter Blvd.
210-617-5144
Vehicle Protection Services
Lou Dienhart
3008 Pepper Grass Trail
Cedar Park, TX 78613
512-585-5911
____________________________
VIRGINIA
Jim Clore
8509 Indian Hills Ct.
Fredericksburg, VA 22407
540-288-4905
____________________________
WASHINGTON
Wheelchair Getaways, Inc.
Dale Richardson
P.O. Box 1098
Mukilteo, WA 98275-1098
425-353-6563
Spring 2014
53
____________________________
____________________________
WISCONSIN
ONTARIO
Adaptive Driving Specialists
Paul Schmidt, OTR/CDRS
4737 N. Elkhart Ave.
Whitefish Bay, WI 53211
414-721-8636
Advance Driver Rehab Services
Colin Matthews, CDRS
27 William Street
St. Catharines, ON L2R 5H9
Canada
905-685-5591
The Master’s Driving School
Tim Schermetzler
W. 7366 Flambeau Point Road
Ladysmith, WI 54848
715-532-0327
____________________________
WYOMING
Big County Rehabilitation
Bonnie Richards, OTR/L
111 S 5th Street
Douglas, WY 82633
307-358-9464
CANADA
____________________________
BRITISH COLUMBIA
Access Driver Rehab Specialists
Dianna Robertson
3405 W 31st Avenue
Vancouver, BC V6S 1X6
Canada
604-263-5286
Autoregs Consulting, Inc.
Harry Baergen
204 - 3333 Wesbrook Mall
Vancouver, BC V6S 0E3
Canada
604-620-7288
Larry Bowen Driver Rehab
Larry Bowen
1029 Spruce Avenue
Port Coquitlam, BC V3B 4X5
Canada
604-996-4893 cell
Vancouver Coastal Health
Dean Robertson
4255 Laurel Street
Vancouver, BC V5Z 2G9
Canada
604-734-1313
____________________________
MANITOBA
Inspired Solutions
International dba MVSCS
Paul Murphy
6668 9 Hwy
Selkirk, MB R1A 4G2
Canada
866-994-6559
____________________________
NEW BRUNSWICK
Stan Cassidy Centre
for Rehabilitation
Carol Morrison
800 Priestman St.
Fredericton, NB E3B 0C7
Canada
506-452-5876
54
F. Lortie
68 Bloomfield
London, ON N6G 1P3
Canada
519-495-9541
Grande National Leasing Inc.
Peter Grande
14 Connie Cres. Unit #6
Concord, ON L4K 2W8
Canada
905-738-3800
J.A. Allen & Associates
Joe Allen
2997 Siverthorn Drive
Oakville, ON L6L 5N4
Canada
416-254-7237
MV-1 Canada
Nick Grande
14 Connie Crescent #6
Concord, ON L4K 2W8
Canada
905-738-3800
Parkwood Hospital c/o
Driving Assessment & Rehab
Monique MacDonald
801 Commissioners Road
London, ON N6C 5J1
Canada
519-685-4070
Tamalea Stone
Occupational Therapy
1338 Wildlark Drive
Peterborough, ON K9K 2J4
Canada
705-741-7660
Transport Canada - Road
Safety and Motor Vehicles
André Amyot
330 Sparks St.
Ottawa, ON K1A 0N5
Canada
613-998-2320
Wolfe Mobility
Karen Wolfe
368 Main Street
Picton, ON K0K 2T0
Canada
613-476-1768
____________________________
QUEBEC
Autonomy Community Therapy
Susan Sofer
5501 boul Cavendish
Cote St-Luc, QC H4V 2T8
Canada
514-733-1414
Centre De readaptation Estrie
Janick Renaud
300 rue King Est. Bureau 200
Sherbrooke, QC J1G 1B1
Canada
819-346-8411 ext. 43158
S.A.A.Q
FredericBrunet
333 boul Jean-Lesage
Quebec City, QC G1K 8J6
Canada
418-528-4523
Constance Lethbridge
Rehabilitation Center
Dana Benoit
7005 boul de Maisonneuve W
Montreal, QC H4B 1T3
Canada
514-487-1891
S.A.A.Q
Michel Morency
333 boul. Jean-Lesage
Canada
418-528-3597
Constance Lethbridge
Rehabilitation Center
Carolle Leroux OT, CDRS
7005 de maisonneauve Crest
Canada
514-487-1891 ext. 377
Constance-Lethbridge
Rehabilitation Centre
Minh-Thy Truong
7005 boul. de Maisonneve W.
Canada
514-487-1770 ext. 322
Alyssa Merilees
7005 boul. De Maisonneuve W.
Canada
514-487-1891 ext. 246
Nathalie Maertens
7005, boul. de Maisonneuve W.
Canada
514-487-1891 ext. 380
CRDP Le Bouclier
JohanneFaucher
225 Du Palais
St-Jerome, QC J7Z 1X7
Canada
450-560-9898 ext. 327
Hospital juif de readaptation
Stephanie Laurin
3205 Place Alton - Goldbloom
Laval, QC H7V 1R2
Canada
450-688-9550
Lucie Bruneau Rehab Center
France Duhamel
5300 Parthenais
Montreal, QC H2H 2H3
Canada
514-527-4527
Programme Adaptation
Vehicule (SAAQ)
Jean-Pierre Maurais
333 boul Jean-Lesage E-M-27
Canada
418-528-4281
SRD Bolduc, Inc.
Jacques Bolduc
32 Duquet
Ste-Therese, QC J7E 3B4
Canada
813-410-4884
____________________________
SASKATCHEWAN
Regina Qu’Appelle
Health Region
Susanne Adamson, OT/CDRS
2180 23rd Avenue
Regina, SK S4S 0A5
Canada
306-766-5427
INTERNATIONAL
____________________________
AUSTRALIA
Automobility
Jeff Watters
Unit 3/36 Canterbury Road
Montrose, Vic 3765
Australia
03-9762-2277
Mobility Van Sales
Simon French
325A South Rd
Cromdon Park 5008
Australia
917-207-8812
____________________________
ISRAEL
T.M.N. Devices Ltd.
Martin Ellenbogen
Industrial Zone Park AFEQ 18H
Rosh Ha’ayin, 48091
Isreal
3903-9036
____________________________
PAKISTAN
INDUS Mobility
Asif Akbar
I53/1 8th Commercial St.
Phase - 4 D_H_A
Karachi 75500
Pakistan
850-208-3722
DATES TO REMEMBER
This calendar of upcoming events is provided as a service to
NMEDA members. The Circuit Breaker cannot guarantee the
accuracy of the information provided. Please verify dates and
locations with the organizations listed.
Abilities Expo - New York Metro
May 2 - 4, 2014 (Edison, New Jersey)
New Jersey Convention & Expo Center
Visit www.abilitiesexpo.com/newyork/ for more information.
29th Canadian Seating and Mobility Conference
May 12 - 14, 2014 (Toronto, Ontario)
Toronto Congress Centre
Visit www.csmc.ca for more information.
People in Motion
June 6 - 7, 2014 (Toronto, Ontario)
Queen Elizabeth Building Exhibition Place
Visit www.people-in-motion.com for more information.
Abilities Expo - Chicago
June 27 - 29, 2014 (Chicago, Illinois)
Renaissance Schaumburg Convention Center
Visit www.abilitiesexpo.com/chicago/ for more information.
Abilities Expo - Houston
July 25 - 27, 2014 (Houston, Texas)
Reliant Center, Hall E
Visit www.abilitiesexpo.com/houston/ for more information.
2014 ADED Conference
August 3 - 5, 2014 (Buffalo, New York)
Venue: TBA
Visit www.aded.net for more information.
To have your information included in Dates to Remember, mail or fax it at
least 12 weeks before the event to [email protected] or fax (813) 962-8970.
Spring 2014
55
FREE.
It’s the most powerful word in the English language.
And now we’re putting it to work for
NMEDA DEALERS.
Free Advertising Materials
Free Research
NMEDA has created a free online library of print
ads and radio commercials available for your use.
The print ads are in both color and black and white,
English and French and available in various sizes to be
used for magazines and newspapers. The radio spots
are available in :30 to :60 second lengths catered to
different audiences.
In the second quarter of 2010, NMEDA commissioned
a study to help understand the competitive
marketplace for our association, measure awareness
of NMEDA and the services provided. This information
helps determine where opportunity exists regarding
attitudes, influences and lifestyle factors that affect
the decision to purchase a vehicle modification. A
secondary research study was conducted targeting
Physical Therapists, Occupational Therapists and
caregivers to determine where opportunity exists
in key attitudes, decision criteria and influencing. To
download the research studies visit the Cooperative
Awareness Program section under Member Login at
www.nmeda.org
Each item can be customized with your personalized
dealer and address information. Simply download the
files for your graphics department to work with or you
have the option to preview the files as a PDF. Please
note you will need InDesign Creative Suite 4 or higher
to work with the print ad files. To see the complete
library of available work visit the Cooperative
www.nmeda.org
You wouldn’t Buy
Anything from
this guy, Right?
DEALER NAME HERE
can help you get on the road to independence
NMEDA.org
866.948.8341
Find your customized mobility solution at your local, authorized NMEDA Quality
Assurance Program dealer. Our inventory is always specialized to your needs. Trust
the experts. Expect safety, reliability and quality assurance from your qualified
NMEDA installer. Stop by for your onsite evaluation, so you can drive away in an
adapted wheelchair vehicle custom made for your needs and lifestyle.
INSERT SPECIALS HERE
DEALER
LOGO
WEBSITE
AND
PHONE
HERE
National Mobility Equipment Dealers Association | Driving Independence
FIND A
DEALER
LOGO
WEBSITE
AND
PHONE
HERE
Find your customized mobility solution at your local, authorized NMEDA dealer.
Our inventory is always specialized to your needs. Trust the experts. Expect safety,
reliability and quality assurance from your qualified NMEDA installer. Stop by for
your onsite evaluation, so you can drive away in an adapted wheelchair vehicle
custom made for your needs and lifestyle.
NMEDA.org
866.948.8341
56
866.948.8341
DEALER NAME HERE
Find your customized mobility solution at your local, authorized NMEDA Quality
Assurance Program dealer. Our inventory is always specialized to your needs. Trust
the experts. Expect safety, reliability and quality assurance from your qualified
NMEDA installer. Stop by for your onsite evaluation, so you can drive away in an
adapted wheelchair vehicle custom made for your needs and lifestyle.
NMEDA.org
DEALER NEAR YOu At www.NMEDA.ORg/Pt
DEALER NAME HERE
NMEDA.org
nt
IlIty equIpMe
nAtIonAl Mob
cIAtIon
deAlers Asso
E SYMBOLS
a
LOOK FOR THES
drive from
Whether you
one
care for some
wheelchair or
, there
be transported
who needs to
ng with
value in worki
a
is a definite
e
ssionals to ensur
qualified profe
done
installation is
conversion or
be
time and can
right the first
road.
ed down the
servic
rly
prope
ONLY NMEDA DEALERS OFFER:
4Individual In-Person Evaluations - No Cookie Cutter Solutions
4On-Site Local Support for Sales and Service, People Working with People
4Factory Supported Warranty Systems, by Factory Trained Technicians
424-Hour Local Emergency Service by our Q.A.P. Accredited Technicians
866.948.8341
DON’t
BuY YOuR
ADAPtED
VEHICLE
ONLINE
DEALER
LOGO
WEBSITE
AND
PHONE
HERE
NMEDA members now have access to free advertising and marketing materials
that are designed to promote the network of NMEDA dealers, help expand your
customer base and increase sales of mobility products. The online library enables
dealers and QAP dealers to personalize free advertising to run in their market,
creating a customizable solution to your specific advertising needs – just like the
invaluable, personalized services you provide your clients.
Free Services
Free Website Templates
If you need help putting your logo, address or dealer
info on any of the print ad files, just let us know. We’ll
be happy to do it for you free if you have a hi-res logo.
Radio spots are available in several versions and all
have time available at the end of each spot so they can
be tagged with your name and location information.
Most radio stations will tag your location for free
with the purchase of the media. To find out more visit
the Cooperative Awareness Program section under
Member Login at www.nmeda.org.
If you do not have a website, choose from one of the
available templates. All you need to do is to provide
your logo, company information, images and content
and we can help you build it out and customize it for
free. To find out more information visit the Cooperative
www.nmeda.org
Take advantage and utilize the dealer brochure to help
explain the benefits of working with a NMEDA dealer.
FREE
DEALER
BROCHURE
600 nMedA
edA Me
ed
MeMbers
Mbers
quAlIty AssurAnce progrAM
personAl on-sIte eVAluAtIons
ADvAncED AccREDiTATiOnS FOR EnHAncED
ABiLiTiES (Means peace of mind)
Our Quality Assurance Program (QAP) dealers are
audited annually to make sure they are following
the NMEDA Guidelines. Safety standard, 24hour emergency service, training certifications,
facility and technical standards to ensure you get
the best possible care on your road to driving
independence. Be sure to look for the authorized
NMEDA logo and Quality Assurance Program
advanced accreditation. You can find a QAP
dealer at www.nmeda.org.
EvERYOnE iS DiFFEREnT
Beware of cookie-cutter products sold over the
Internet or through catalogs. No two people
with a disability are exactly the same. After
an on-site “in-person” evaluation, you can be
sure you are getting the right driving solution
customized to your specific lifestyle and needs.
If you need additional support, instruction or
product refinements, your NMEDA dealer is
there to help you.
· Governing Body of Mobility Products
· Advocates & Mediates for those Affected by Disabilities
· Ensures Safe & Reliable Vehicles & Modifications
· Enhances Accessibility for all People
· Performs Individual, On-site Evaluations
· Provides Custom Solutions
· Advanced Accreditations with Quality Assurance Program
pendence
driving Inde
pendence
driving Inde
48.8341
| 866.9
nMedA.org
If
DRiving inDEpEnDEncE
If you, or a loved one, is affected by a disability,
get back in the driver’s seat with the assistance
of the National Mobility Equipment Dealers
Association of Mobility Dealers, Manufacturers
and Rehabilitation Professionals that advocates
providing safe, reliable vehicles and modifications
to enhance accessibility for all people. NMEDA
dealers agree to followdA
a strict set of industry
nMe
the
guidelines
help ensure your satisfaction and
’t see to
you don
!
kIng
loo
with
driving independence.
keepyou
her
logo,provide
ers work toget
All NMEDA memb reliable adapted
and
to provide safe
help build
to
ns
optio
transportation
endence.
the road to indep
All MeMbers help buIld the
roAd
to Independence.
48.8341
| 866.9
nMedA.org
All marketing and advertising materials are fully
customizable for your business and local markets. Save time
and money by taking advantage of these free items now.
NMEDA.org · 866.948.8341
Spring 2014
57
ADVERTISING INSERTION ORDER
ADVERTISER INFORMATION
Company Name
Contact
Address
Phone
City
Fax
State
BILL ME
Contact
Address
Phone
Zip Code
Email
ADVERTISING AGENCY INFORMATION (OPTIONAL)
Agency Name
BILL ME
City
Fax
State
Zip Code
Email
We authorize advertising insertion(s) in the NMEDA Circuit Breaker in the following issue(s):
Winter 2013
Autumn 2014
Summer 2015
Spring 2014
Winter 2014
Autumn 2015
Summer 2014
Spring 2015
Winter 2015
Our advertisement(s) will be: (Rates are per year, 4 issues. Published below at NMEDA member cost.)
Back Cover
color $4042
Half Page
color $1224
Center Spread
color $3638
1/4 Page
color $664
Inside Cover
color $3234
1/8 Page
color $360
Full Page
color $2830
Business Card | Classfied $97
Advertisement is: New or Not Changing
Changing Periodically
How often?
each issue
will notify
BILLING INSTRUCTIONS
ANNUAL RATE: (See Advertising Rates)
Authorized by:
Advertiser
$
Billed Annually
Billed Quarterly
Ad Agency
Print Name
Title
Signature
RETURN TO:
Date
Circuit Breaker c/o NMEDA (The National Mobility Equipment Dealers Association)
3327 West Bearss Avenue, Tampa, Florida 33618
PHONE: 800.833.0427 • FAX: 813.962.8970 • E-MAIL: [email protected] • URL: www.nmeda.com
58
Peace of Mind
Comes Standard
If you think an accessible vehicle
isn’t in your budget, it’s time to
think again. BraunAbility now offers
Certified Pre-Owned vehicles with
comprehensive warranties, 24/7
roadside assistance and much more.
We’re making reliable mobility
more affordable!
Visit your local BraunAbility dealer
to see what’s (as good as) new!
or call 1-800-THE-LIFT

fruitland iowa toyota

Transcription

Similar documents

Webinar presentations - National Center for Mobility Management

UltraMotion Turnout Gear

Geriatric Positioning and Mobility Case Study

Moderne Mobilität mit derDB Rent GmbH

Classification in Mobility Data Mining

Study of the Comprehensive System of Sustainable Mobility for the

Iteris Systems Template Dark

Whiteboard News - Crossfit ARMED

Driving Mobility Leaflet 2014

Solution Sheet