Annual Report 2014-2015
Transcription
Annual Report 2014-2015
Annual Report 2014-2015 Annual Report 2014 - 2015 Growing in Love and Service CONTENTS / 01 Growing in Love and Service / 02 President’s Message / 03 Chaplain’s Message / 09 Our Programmes and Services / 10 / 13 Programmes and Activities / 11 / 14 Global Connections Meals-on-Wheels Sustenance for Families Bursary Scheme / 04 About Us / Vision, Mission, & Core Values 05 Our Financial Performance / Kids’ Club 06 Flag Day 2014 Corporate Governance Cook-Outs Board of Management Muzikalthon Committee Members Kids’ Club Christmas Party Employees Volunteer & Donors’ Appreciation Night / Fort Canning Lodge / WDA Charity Booth 08 Child Development Centres, Kindergarten, and Educational Support Unit Youth Centre YWCA House Highlights of the Year Organisation information 07 Workz-on-Wheels Orange Day Picnic SPH Charity Event / 12 Our Volunteers Corporate and Individual Philanthropy Directory Growing in Love and Service Growing in Love and Service Through the years, the YWCA has been a pioneer and catalyst in meeting the needs of Singapore’s society through her community involvement and the development and enrichment of women’s lives. This year, the YWCA celebrates her 140th anniversary, making for a timely occasion to reflect on the journey that the Association has had since its founding in 1875. The cover of this year’s Annual Report features the illustration of a tree. The YWCA has achieved profound growth in 2014 as we continue to fulfill our mission to advance the development of women and girls in body, mind and spirit, and benefit the community. The fruits of the YWCA tree are thus the growth and expansion of our programmes, services, social enterprises and the organisation as a whole. Therefore, the spirit of the YWCA still burns as brightly as it did 140 years ago as we carry out the meaningful work that our founders started by serving the community. Our core values of service, compassion, commitment, respect and teamwork have formed the branches that have facilitated this growth. It is only because of the zeal and fervor of all those who support the work of the YWCA that we have been able to better serve the community and do justice to the young women that worked tirelessly to establish the movement in the early days. Hence, the success of the YWCA is made possible with the unwavering dedication and support of our members, volunteers, donors, partners and staff. They are the lifeblood of the organisation, the strong roots without whom we would be unable to continue growing in love and service. This year is a significant year for Singapore as she celebrates her 50th year of independence. As Singapore develops and prospers, the YWCA will continue to grow and adapt to the ever changing, dynamic needs of the society whilst living out our motto “By love serve one another”. President’s Message President’s Message 2015 marks the 140th anniversary of the YWCA of Singapore and we will celebrate 140 years of service to the community starting on 23 April 2015. Our celebration will be carried out in various programmes and activities throughout 2015. The past 140 years have seen the growth of the YWCA from 1875 when the YWCA was started by Ms Sophia Cooke; growth in size as well as in our community services and the numbers of our volunteers and corporate partners. The past year was challenging for our two social enterprises; the childcare and hospitality sectors. Moving forward in 2015, our staff and volunteers will be further challenged. We obtain revenue from our social enterprises to fund our community projects. We ended 2014 with a surplus of $2.4 million, a drop of 29% from 2013. Some of the reasons for this are the increased spending on community services (an increase of 37% compared to 2013) and the tough and competitive business environment. Both our Childcare Centres and Fort Canning Lodge face tough competition in their respective industries and we have worked hard in 2014 to meet the challenges which will continue to be present in 2015. Our community projects have expanded as the number of beneficiaries under Sustenance for Families and Mealson-Wheels for the elderly and children have increased and extended to other areas in Singapore. We have extended our Meals-on-Wheels programme to persons with disabilities. We have started YWCA House, a hostel for young girls who are caught in the cracks and have expanded our services to help children and youth with our various educational and life skill programmes. We also plan to embark on an integrated service for children with special needs. Since the YWCA was formed in 1875, emphasis has been on women, youth and children. Our founder Ms Sophia Cooke strongly believed in improving the status of women and children and education for women and girls. This belief is strengthened from year to year by each generation. As I look back at the work done by the YWCA, it is clear that the YWCA has continued Ms Cooke’s beliefs and continues to serve the community with love and compassion. Through the years, the YWCA responded to the needs of the community. Society is constantly changing and the YWCA responded to the changes in society’s needs and will continue to do. As the oldest women’s organisation in Singapore, the YWCA has proved to be relevant and able to meet the needs of the community, having lasted so long and still going strong. All that the YWCA has achieved through the years would not be possible without the support of the members, volunteers and staff as well as the generous donations from our donors. The teamwork between and amongst the Board members, volunteers and staff, between our Association and our corporate partners and all who shared our vision and mission, has contributed to the success of our projects and programmes. I wish to thank everyone who contributed in some way to the YWCA; those who have given their time and talents, and those who believed in our vision and mission and who share our motto “By love serve one another”. Tan Kee Leng, PBM President 5 6 Chaplain’s Message Chaplain’s Message 50 years ago, a song was written that had as much relevance as it has to today. It was written by Hal David with music composed by Burt Bacharach. The first lines of the song go like so; “What the world needs now is love, sweet love It’s the only thing that there’s just too little of.” We live in a world starving of love. If there was a little more love, innocent people would not be killed as tools of blackmail and we would not be reading about violent murders and suicides in our neighbourhoods. If there was a little more love, we would not act in ways that tear our relationships apart and there would not be so many broken families amongst us. It is ironic that the more we clamour for love, the more we are estranged from love. Many of us intuitively know that the way to experience love is for us to love first, yet we find ourselves unable to do so. In our brokenness, love eludes us. God knows that and so He first loved us. When we respond to God’s love, we are then empowered to love each other. That is why the Bible says in 1 John 4:19 (NLT), “We love each other because He loved us first.” To bring more love into our love-starved world, let us bring one another to the God who first loved us. And when we have experienced His love, we will be set free to love each other. 04 About Us The YWCA was founded out of love, and her work continues to be an expression of love, an inspiration and exhortation to everyone to experience the love of God. I applaud the motivation behind her tagline – “By Love Serve One Another”. As we serve others with love, we bring a little of the perfect love of God into our sometimes cold, dark world. The next lines of the song by Hal David/Burt Bacharach go like this: “What the world needs now is love, sweet love No not just for some but for everyone” God’s love is not just for some; it is for everyone. Everyone needs God’s love, including you and I. His love has been freely poured out – have you accepted it? I thank God that the YWCA and her community work continue to represent God’s love well. In the days to come, may she persevere in being a beacon of love and hope to a hurting world. Rev Dr Kow Shih Ming Chaplain 7 8 Vision, Mission, and Core Values Organisation Information Vision, Mission, and Core Values Organisation Information Vision Registered Office Bankers The YWCA is a united movement of women based on Christian faith and love with the purpose of bringing women into a community fellowship through which they may grow as Christians by faith, word and deed. 254 Outram Road Singapore 169051 The Hongkong and Shanghai Banking Corporation Limited 21 Collyer Quay HSBC Building Level 7 Singapore 049320 Mission To serve the Community regardless of race, belief or religion, with love and compassion and provide quality programmes, facilities and services to:i) advance the development of women and girls in body, mind and spirit; and ii) benefit the Community. The Association may work with other organisations and agencies to fulfil her mission. Core Values These core values underlie our attitudes and behaviour, our interaction with each other and the strategies we employ to carry out the mission and objectives of the Association. The five core values are: Service To willingly give of oneself and one’s knowledge and skills in service to the Association and to bring glory to God. Compassion To love and care for our users and beneficiaries, to help the community and improve the status of women and children. Commitment To provide excellent service, relevant programmes and other initiatives that impact lives both within and outside the Association. Respect To value the unique contribution and worth of every person and have due regard for the feelings and rights of others. Teamwork To work together towards the Vision and Mission of YWCA. Charity Status Charity Registration Number: 00103 Charity Registration Date: 29 October 1984 Institution of a Public Character (IPC) Status DBS Bank Ltd 12 Marina Boulevard Marina Bay Financial Centre Tower 3 Singapore 018982 Effective Date: 1 Jul 2014 to 30 Jun 2016 A Member of the NCSS Central Fund IPC Number: IPC000427 IPC Registration Date: 29 October 1984 United Overseas Bank Limited 80 Raffles Place UOB Plaza 1 #11-00 Singapore 048624 Constitution Standard Chartered Bank, Singapore 6 Battery Road Singapore 049909 Society Date of Establishment: 17 February 1961 Unique Entity Number (UEN): S61SS0075J Lawyers Wee, Tay & Lim 133 New Bridge Road #19-09/10 Chinatown Point Singapore 059413 Auditors Lo Hock Ling & Co. 101A Upper Cross Street #11-22 People’s Park Centre Singapore 058358 Audit Partners Ms Lo Wei Shih It is the responsibility of both the Association and individual members to embrace and uphold these core values. Strong shared values will promote a common understanding and corporate culture among the staff and enable the Association to fulfil its mission effectively. 9 10 Corporate Governance Corporate Governance Corporate Governance Registration and Compliance Reserves Management Policy The YWCA of Singapore (the “Association”) is a voluntary welfare organisation and registered as a Society under the Societies Act on 17 February 1961. She is also recognised as a Charity under the Charities Act on 29 October 1984 and an Institution of Public Character (IPC). The IPC status of YWCA allows donors to enjoy tax deductions for donations. YWCA targets to maintain an optimum level of operating reserves, which is equivalent to three years of its budgeted expenditure, from surpluses generated through its social enterprises. These reserves will be the source of funding to ensure that the Association’s beneficiaries and the needy in the community will continue to receive assistance in the event when donations dry up or during an economic downturn. This will create sustainability and continuity of the programmes run by YWCA. The YWCA is governed by its Constitution and is in general compliance with the Code of Governance for Charities and Institutions of Public Character issued by the Charity Council, Charities (Institutions of a Public Character) Regulations and Charities Act and Regulations. The overall governance level of the Association has been rated strong in a governance review carried out by Deloitte & Touche under the commission of the National Council of Social Service in August 2008. Board of Management The YWCA is governed by a Board of Management whereby Board Members are made up of volunteers elected according to her Constitution. Being the highest level policy and decision-making body of the Association, the Board of Management has the ultimate responsibility of ensuring that the Association is well-managed and delivers her charitable objectives. The Board of Management comprises of the President, two Vice Presidents, Honorary Secretary, Honorary Treasurer and other elected Board Members. All Board Members serve a two-year term. Board Members who have served in the same position for four consecutive years are not eligible for re-election for the same position. Board Members cannot serve on the Board for more than twelve consecutive years as an elected member. Auditor In addition, the Association also maintains a capital replacement fund for large scale asset renewal and has designated funds for training and major projects. This allows the Association to focus her fundraising efforts to raise funds for her programmes. Investment Policy The Finance & Investment Committee oversees the investments of surplus funds. The Investment Policy, as approved by the Board of Management, is constantly reviewed to allow for flexibility according to the market environment. Prudence and good stewardship are exercised in relation to the investment of the Association’s funds with a view to generating reasonable returns with a minimum amount of risk. Audit Committee The Audit Committee is appointed by the Board of Management to assist the Board in fulfilling its responsibilities for the financial reporting process, the system of internal controls, the audit process and compliance with laws and regulations. Whistle Blowing Policy The accounts of the Association are audited annually by a Public Accountant appointed by voting members at each Annual General Meeting. The Whistle Blowing Policy of YWCA aims to provide an avenue for employees to raise concerns. The Policy offers assurance that the employees will be protected from victimisation for whistle blowing in good faith. Conflict of Interest Policy The Policy covers issues where the following may be suspected:- The YWCA has a Conflicts of Interest Policy which is based on the general principle that Board Members, Committee Members and staff should act in the best interest of the YWCA and there should be no vested or personal interest or interest of third parties. This policy is applicable to Board Members, Committee Members and employees who may be able to influence the decision-making process. Board Members and Committee Members will make a formal declaration at the beginning of each new term to comply with the Conflicts of Interest Policy. All employees (non-Support staff) will make a formal declaration at the time of signing the letter of offer for employment and subsequently on an annual basis. Details of the policy and situations in which a conflict of interest may arise are stated in the declaration form for reference. 1) 2) 3) 4) 5) 6) Criminal offences; Failure to comply with legal obligations; Miscarriages of justice; Actions which endanger the health or safety of staff or the public; Actions which cause damage to the environment; and Actions which are intended to conceal any of the above. Where conflict of interests are inevitable, the affected party/parties must declare such interest(s) as soon as possible and refrain from discussion and decision-making pertaining to the matter. 11 12 Board of Management Committee Members Board of Management Committee Members The YWCA would like to acknowledge and thank the following members of the various committees for their dedication and the contribution of their time, efforts and resources to the Association. EXECUTIVE COMMITTEE Chairperson Tan Kee Leng Members Mavis Tsoi Dancy Thong Janet Tan Gan Soh Huan Loh-Chiam Shock Yuen Ma Kheng Min NOMINATIONS COMMITTEE Chairperson Mavis Tsoi Members Gan Soh Huan Hazel Oh Back Row (from left to right): Gan Soh Huan, Loh-Chiam Shock Yuen, Maureen Nguee, Janet Tan, Vivien Lai, Leung Yee Ping (Executive Director) Front Row (from left to right): Dorene Yeo, Ma Kheng Min, Hazel Oh, Tan Kee Leng, Dancy Thong, Mavis Tsoi Absent: Foo Chek Chiang, Jennifer Vayding, Evelyn Yeo At the Annual General Meeting held on 22 April 2014, the following members were elected into the Board of Management for the period 2014-2015: President Members Tan Kee Leng Vice Presidents Mavis Tsoi Dancy Thong Honorary Secretary Janet Tan (co-opted) Honorary Treasurer Foo Chek Chiang (co-opted) Vivien Lai Loh-Chiam Shock Yuen Ma Kheng Min Maureen Nguee (co-opted) Hazel Oh Jennifer Vayding Dorene Yeo Evelyn Yeo APPOINTMENTS COMMITTEE Chairperson Tan Kee Leng Members Mavis Tsoi Dancy Thong Janet Tan Gan Soh Huan AUDIT COMMITTEE Chairperson Jennifer Vayding Members Dorene Yeo Evelyn Yeo Ex-officio Tan Kee Leng BUILDINGS COMMITTEE Chairperson Mavis Tsoi Vice Chairperson Loh-Chiam Shock Yuen Members Gan Soh Huan Ng Jit Chin Vincent Tong Ex-officio Tan Kee Leng NATIONAL COMMITTEES CHILD DEVELOPMENT PROGRAMME COMMITTEE Chairperson Foo Chek Chiang Vice Chairperson Janet Tan Members Evelyn Chey Ma Kheng Min Hazel Oh Ex-officio Tan Kee Leng CORPORATE COMMUNICATIONS COMMITTEE Chairperson Tan Kee Leng Members Gan Soh Huan Christine Lee Dancy Thong Mavis Tsoi FINANCE & INVESTMENT COMMITTEE Chairperson Gan Soh Huan Vice Chairperson Joanne Tay Members Ma Kheng Min Maureen Nguee Janet Tan Ex-officio Tan Kee Leng FORT CANNING LODGE COMMITTEE Chairperson Mavis Tsoi Vice Chairperson Gan Soh Huan Members Lim Swee Keng Loh-Chiam Shock Yuen Joanne Tay Dancy Thong Jennifer Vayding Ex-officio Tan Kee Leng Gan Soh Huan 13 14 Committee Members Employees Employees HUMAN RESOURCE & ADMINISTRATION COMMITTEE Chairperson Jennifer Vayding Vice Chairperson Janet Tan Members Gan Soh Huan Samantha Mark Maureen Nguee Paul Misir Ex-officio Tan Kee Leng PROGRAMMES & SERVICES COMMITTEE Chairperson Tan Kee Leng Vice Chairperson Hazel Oh Members Samantha Mark Jennifer Ng Maureen Nguee Janet Tan Dancy Thong Mavis Tsoi SUB-COMMITTEES KINDERGARTEN MANAGEMENT COMMITTEE Chairperson Foo Chek Chiang Vice Chairperson Janet Tan Members Evelyn Chey Hazel Oh Ex-officio Tan Kee Leng OTHER COMMITTEES Training & Development GOLDEN Y FELLOWSHIP CIRCLE COMMITTEE Chairperson Mrs Catherine Chan Assistant Chairperson Mdm Wendy Lye Members Mdm Maureen Chan Mrs Heng-Lim Gaik Kee Mrs Ho Lay Hong Mrs Magdalene Lee Mdm Susan Lye Mrs Jennifer Ng Mrs Christina Ong Mdm Mona Soh Mrs Ivy Song Ms Lim Kim Kee Mrs Yap-Liao Siew Keam Ms Penny Lim Ms Florence Lim Ms Mary Lim The Association believes in the importance of staff training and development, and is continually committed to training our staff to remain relevant in their jobs. During the year, various employees attended the following upgrading and refresher courses: SPECIAL AD HOC COMMITTEE - PRESCHOOL SERVICES Chairperson Tan Kee Leng Members Foo Chek Chiang Hazel Oh Mavis Tsoi REPRESENTATIVES TO OTHER ORGANISATIONS People’s Association Jennifer Ng Singapore Council of Women’s Organisations Ma Kheng Min National Council of Social Service Dancy Thong Training First Aid Course Food Hygiene Displaying Critical Thinking & Analytical skills Leading Through People Monitoring for Success Early Childhood Conference Behavioural Management Techniques Creative Music Movement Managing Children’s Behaviour Sports Enrichment Introducing to Story Reading and Story Telling Learning Language and Loving it Intervention Strategies for Development Holistic approach to Neurodevelopment Group Work Practice for Young Persons with Emotional Behaviour Problems Communicating with Seniors Understanding and Working with Children with Special Needs Donor Outreach through Social Media Social Media Conference Microsoft Office Specialist Excel ICDL Advanced Ms Excel Visual Basic Application in Excel Basic Conversational English WSQ Core Skills (Interact with Guest) WSQ Certificate in Security Operations WSQ Advanced Certificate in Security Supervision Culinary Skills No. of staff 37 14 2 1 4 4 104 70 41 91 70 2 2 2 1 2 3 1 3 7 3 1 1 1 1 1 5 National Council of Churches of Singapore Janet Tan 15 16 Employees Employees Long Service Awards Annual Staff Dinner & Dance The Annual Staff Dinner & Dance was held at YWCA Fort Canning Lodge on 6 September 2014. The theme for the night was ‘Masquerade’ and it was a joyous occasion for our 270 staff and 10 Board Members who sportingly dressed up. All had their fill partaking in the sumptuous buffet spread, and deserving individuals collected the Long Service and Best Centre Awards. Many fun and interesting games were played, and the Blessing Draw ended a night of much celebration and laughter. Staff Recreation Trip To enhance bonds amongst employees, the Recreation Club organised a 1-day Batam city tour on 23 August 2014 where the staff indulged in sightseeing and shopping. On-the-Spot Award In recognition of their excellent service, the following two individuals were awarded the On-the-Spot Award in 2014: A total of 47 staff were recognised for their years of service to the YWCA at the Annual Staff Dinner & Dance. 35 Years of Service Magiswari Sambasivam 20 Years of Service A Sushela a/p A Ayyakkuti Mazlifah Bte Mohd Akbar Soranam d/o Sivalingam Chettiar Tong Oi Lin 15 Years of Service Chong Lin Kuen Peter Liu Kwok Hung Toh Joo Hoon Wang Yue 10 Years of Service Delphine Lim Su Khim James Yip Wah Cheong Jonathan Tay Tian Guan Lin Ye Pang Kim Eng Quek Ah Mai Rosa Choo Meow Koon Tay Hong Kiau Wang Xiaoyan 5 Years of Service Ang Poh Lian Eunice Tan Poh Chin Heng Kim Hong Huang Yang Huang Xiaoli Ivy Lim Siak Keow Jehannissa Bte Kamarudin Joe Sun Yanqun Jon Yee Fong Joyce Lim Seow Long Kaliaperumal Sumathy Koh Ah Gek Leow Nyuk Pin Liang Ling Lim Jok Lee Lin Rong Lock Ah Lan Lu Kia Lee Nordin Bin Daud Nurizan Bte Osman Peng Hock Lai Perabagaran a/l Patmanathan Renu d/o Bhasi Seow Geok Mooi Sharlene Lim Lay Pin Suriani Halim Tang Meow Heah Yin Min Thu Yin Xun Xiang Fort Canning Lodge 1. Sudha Menon, Front Desk Senior Guest Relations Assistant 2. Ho Cheong Sian, Security/Guest Service Officer New HR Initiatives for 2015 HR’s primary aim is to equip our employees to better serve the Community. The following are the planned initiatives for 2015: 1) 2) 3) 4) 17 Enforce adherence to Personal Data Protection Act; Build a Business Continuity Plan; Revamp the Employee Performance Appraisal System; Roll-out a HR Manual and Employee Handbook. 18 Our Financial Performance SUMMARY FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 DECEMBER 2014 2014 2013 STATEMENT OF FINANCIAL POSITION S$’000 S$’000 Property, plant, and equipment 20,834 21,925 Investment Property 367 374 Current Assets 16,192 13,642 Total Assets 37,393 35,941 Current Liabilities -2,909 -3,098 Non-current Liabilities -1,298 -2,050 Total Liabilities -4,207 -5,148 NET TOTAL ASSETS 33,186 30,793 ACCUMULATED FUND 33,186 30,793 Membership Subscriptions 39 16 Service centres fees 5,607 5,887 Hostel, food and beverages income 10,942 11,401 Fund raising income 297 269 Government grants 80 78 Amortisation of deferred capital grants 90 85 Other income 1,277 1,046 18,332 18,782 -6,899 -6,383 Hostel, food and beverages expenses -6,884 -7,018 Fund raising expenses -4 -22 General and administrative expenses -2,145 -1,781 Finance costs -7 -194 -15,939 -15,398 Net movement in designated fund - - TOTAL COMPREHENSIVE INCOME 2,393 3,384 Balance as at 1 January 30,793 27,409 Total comprehensive income 2,393 3,384 Balance as at 31 December 33,186 30,793 Net cash effect of operating activities 2,780 4,078 Net cash effect of investing activities -10,728 -880 Net cash effect of financing activities 73 -8,150 Net change in cash and cash equivalents -7,875 -4,952 Cash and cash equivalents as at 1 January 10,887 15,839 Cash and cash equivalents as at 31 December 3,012 10,887 STATEMENT OF COMPREHENSIVE INCOME Revenue: 05 Our Financial Performance Operating Expense: Service centres expenses STATEMENT OF CHANGES IN ACCUMULATED FUND STATEMENT OF CASH FLOWS 19 The above summary financial statements are based on financial statements audited by Lo Hock Ling & Co. 20 Highlights of the Year Highlights of the Year YWCA Flag Day 2014 The YWCA had another successful and fruitful Flag Day on Saturday 20 September 2015. 06 Highlights of the Year With the tremendous efforts of 300 volunteers and staff island-wide, funds were solicited from the public. Operation centres were set up at Ang Mo Kio MRT Station, Pasir Ris MRT Station, Jurong East MRT Station, Velocity and YWCA Fort Canning Lodge. A hefty sum of $36,090.06 was collected from the streets and along with donations from the Lee Foundation, Binjai Tree Foundation and several generous individuals, the YWCA Flag Day totalled up to $74,131.79. All proceeds will be channelled towards sustaining YWCA’s community services as such Hungry No More, Kids’ Club, Workz-onWheels, Youth Centre and YWCA House. The YWCA is indeed blessed with wonderful staff, volunteers and donors. We are eternally grateful for their dedication and concerted effort to play a part in serving the community. Cook-Outs Cook-Outs have become a regular Corporate Social Responsibility programme between the YWCA and our regular partner, UPS Singapore. In 2014, the YWCA held four Cook-Out sessions with participation from a hefty 134 volunteers. These occurred in March, July, September and October. Through the combined effort from YWCA staff and UPS corporates from various departments, we managed to bless over 300 beneficiaries from our Meals-on-Wheels for Children and Elderly programmes with a healthy, sumptuous and wholesome Saturday lunch each session. The programme has helped to foster and enhance both inter-organisational and intra-organisational 21 22 Highlights of the Year Highlights of the Year relationships between UPS and the YWCA as all work together as a team in order to complete everything to be delivered to the homes and schools by lunchtime. Furthermore, the Cook-Outs provide a meaningful platform for all involved to partake in something special with their colleagues, friends and even kids, and thus bond in a different environment outside of the office. Thus with each person playing a different role, the sessions enhance cooperation and teamwork for a good cause. In 2015, the Association aims to organise and hold a massive Cook-Out event with a large group of volunteers for a larger pool of beneficiaries, to celebrate our 140th Anniversary and the opening of our then newly renovated Adult Day Centre. Kids’ Club Christmas Party The Kids’ Club Christmas Party in 2014 took on a Hawaiian theme for an even more celebratory mood for the 300 beneficiaries and guests at the YWCA’s biggest annual children’s event. The event was held on 20 December at the Fort Canning Lodge and blessed by many donors who covered all costs for the traditional Christmas Wishlist, Bursary Awards and food. Ms Sue Mayuzumi, from authentic hula studio Kupono Lani along with her “wahines” (ladies) and “keikis” (children) students stepped in to perform a hula dance segment as the featured performance. Besides them, many vendors also gave charity discounts; our expert balloon sculptor sponsored all her balloon artworks; the Portraits of the People campaign travelled to the Party; and star emcee Ms Vivienne Tseng, who was also involved last year returned to enliven the stage despite being six months’ pregnant. Other highlights of the party included a Hawaiian photo booth with games, a bouncy castle, sponsored candy floss machine, Christmas origami craft and performances from the Kids’ Club beneficiaries on ukuleles and with their hip hop dance teachers. The YWCA also recognised 40 disadvantaged children for the Bursary Schemes and another 10 for the character value-driven Kids’ Club Awards with Ms Tan Kee Leng, President of the YWCA, and Board Member, Ms Foo Chek Chiang, handing out the prizes. It was a truly miraculous Kids’ Club Christmas Party with so many kind souls coming together to make the event a highly memorable and meaningful time for the beneficiaries and all those involved, full of true “aloha” (love). Muzikalthon 2014 The biennial YWCA Muzikalthon was held on Saturday 16 August 2014 at Fort Canning Lodge’s Sophia Cooke Ballroom. It was a fun-filled day packed with much joy, laughter and smiles. The event was split into two concerts featuring a total of 35 performance acts. There were a great variety of performers who entertained the audience by singing, playing musical instruments and dancing. Children and staff from all our Children Development Centres, groups from NPS International School and individuals all stepped forward to perform. We were privileged to have Ms Lily Goh, winner of the 2014 Singapore Woman Award and proponent for deaf arts, who performed as part of the YMCA Deaf Generation, present to use sign language to “sing” two songs for the audience. Outside the ballroom, there was a mini carnival of The event was a huge success and the total amount raised was $68,687.07, largely surpassing the goal of $50,000. Year-End Charity Fair The YWCA of Singapore was invited to a year-end charity fair organised by the Singapore Workforce Development Agency (WDA) and Lifelong Learning Institute (LLI) as part of their Corporate Social Responsibility efforts on Monday 8 December 2014, 12pm to 4pm. The charity fair served as a platform for charity organisations to raise funds and promote awareness of their respective causes. The fair was attended by staff from WDA and LLI, as well as companies located in the vicinities of the LLI and SingPost Centre. The YWCA was privileged to also receive assistance from WDA staff who volunteered their time to assist in the set up and sales of the merchandise. We were able to raise a total of $702 from this charity event. ComChest Orange Day 2014 Community Chest organised a mass beach picnic under the Care & Share Movement on Saturday, 6 September 2014. This community event brought together over 1,500 individuals consisting of corporate volunteers, student groups, voluntary 23 food stalls, game booths, face painting and balloon sculpting. Many also visited our White Elephant Thrift shop, which sold an array of second-hand steals ranging from apparels to household items. welfare organisations, beneficiaries, caregivers and members of the public. The YWCA set up a booth to sell homemade goodies, raising $842. Minister for Culture, Community and Youth, Mr Lawrence Wong, Guest-of-Honour for the event, graced the community event and participated in forming the biggest heart using picnic mats. Aside from food stalls, the event included carnival activities such as a treasure hunt, sandcastle building, pony rides and entertaining performances. Through this event, Community Chest aimed to inculcate caring and sharing among the community in Singapore. 24 Highlights of the Year Volunteers’ and Donors’ Appreciation Night The YWCA held the annual Volunteers’ and Donors’ Appreciation Night on 31 October at the Sophia Cooke Ballroom in Fort Canning Lodge. The event was celebrated by 133 guests, together with our Board of Management and staff. A series of enjoyable and exciting activities were lined up such as a photo booth, popcorn machine, candy floss machine and even a caricature booth! During her welcome speech, President Ms Tan Kee Leng shared that our volunteers have given over 9,000 hours of time and service to the YWCA in 2014. To show our heartfelt appreciation to our volunteers, we put together a ‘Thank You’ video which featured volunteers in action during our different programmes and events. A sumptuous buffet dinner was prepared and the guests were kept entertained by a ukulele performance by our Kids’ Club children, followed by dance performances by children from McNair and Bishan Child Development Centres (CDCs) and teachers from Jurong CDC. Ms Tan and 1st Vice President, Ms Tsoi presented certificates of appreciation to regular volunteers and the YWCA Board and Committee Members. It was a wonderful evening well spent with a pool of dedicated volunteers and donors who have generously given their invaluable time and talents to our programmes throughout the year. 07 Fort Canning Lodge Donations Received 25 2013 2014 $263,233,25 $295,310.43 26 Fort Canning Lodge Fort Canning Lodge Fort Canning Lodge attachment schedule were developed. Additionally, Duty Managers as well as selected staff were trained as coaches. The students commenced their six months internship in October. Community “Fort Canning Lodge will remain focused on developing and growing our familiar market segments, namely that of the Christian community, churches, the government sector, selected corporate clients and travel agents.” Operations 2014 was a challenging year for Fort Canning Lodge (FCL) as we faced a tougher market with more new hotels and F&B outlets opening during the year. Competition was stiff as consumers were presented with a wider choice of accommodation and event venues. Nevertheless, we achieved a revenue of $10.39 million against the budget of $11.59 million. With prudent spending and careful management of operating expenses, the net operating profit was $4.03 million. To stay competitive, FCL introduced ‘staycations’ and special seminar packages at competitive rates. During 2014, FCL also introduced a weekend high tea and dinner to provide more F&B options to our members and guests. Furthermore, to foster closer business relationships, we hosted a dinner for our corporate clients to thank them for their support. To expand the reach of our services, we linked up with new partners such as the Automobile Association of Singapore (AAS), the Eurasian Association of Singapore and Diners Club in certain promotional products that were of interest to members. Service Upgrading We completed the upgrading of the hostel’s MicroFidelio Opera Property Management System in 2014. This new computer system has facilitated 27 faster guest check-ins, tracking of guests’ visit history and the generation of reports on sales and catering. The user-friendly interface has helped to reduce paperwork and improve productivity. To enhance our guests’ experience during their stay, we initiated a replacement programme for the fan coil units for 130 guest rooms that have become noisy due to wear and tear. This project will incur an estimated $500,000 and is due to be completed by April 2015. Staff The Fort Canning Lodge staff participated in the YWCA community programmes by providing logistic support and venue arrangement. In 2014, we supported two movie screening events for our beneficiaries on the Meal-on-Wheels programme. Around 120 elderly beneficiaries and volunteers enjoyed a special movie screening at the Sophia Cooke Ballroom, followed-by a sumptuous lunch. Additionally, the YWCA Kids’ Club Christmas Party was held at FCL on Saturday 20 December, with 150 children in attendance. With games and food, they all had had a fantastic time. Our staff also contributed with their involvement in YWCA fundraising events such as Muzikalthon and the annual YWCA Flag Day. Looking Forward 2015 will be another challenging year. Approximately 6,000 more hotel rooms will be added in Singapore this year, adding to the ever competitive marketplace. Fort Canning Lodge will remain focused on developing and growing our familiar market segments, namely that of the Christian community, churches, the government sector, selected corporate clients and travel agents. As Singapore will be celebrating her 50th year of independence this year, the lineup of activities will attract more visitors to the country. In accordance, we plan to seek further opportunities to enable more visitors to enjoy our hospitality. Staffing is a continuous challenge with the current tight labour market conditions in Singapore and the implementation of more stringent foreign workers policies. FCL continued to operate below the necessary headcount in all departments in 2014. One of our strategies in meeting long-term staffing needs was to be a host to ITE’s industry attachment programme. Its successful implementation in FCL will ensure a steady annual supply of graduating students from ITE’s School of Hospitality Services who are grounded in hospitality operations, concepts and processes. ITE was approached in late 2013 and we are pleased that FCL was accepted as one of the hosts in 2014 for industry placement. As such, two students from Higher Nitec in the Hospitality Operations Programme were selected by FCL for placement as interns, serving primarily at the Front Office. To ensure success of the industry placement, a structured coaching programme and 28 CDC, Kindergarten, and ESU Child Development Centres, Kindergarten, and Educational Support Unit Training 08 Child Development Centres, Kindergarten, and Educational Support Unit 29 In 2014, we achieved a major milestone in the delivery of quality education with all of our educators holding or working towards a qualification in early childhood, and about 75% of our educators accredited at a Diploma level. Two of our Principals are also undergoing their Bachelor of Arts (Hons) in Early Childhood Education with the University of Wales. We have increased investment in professional development, training and focus group discussions to support and improve our programmes and practices. Training has always been our key focus as we strongly believe that a qualified workforce is the first and necessary step to improving the quality of Early Childhood Education. Behaviour Management Workshop conducted by Jill Lowe Our Educational Support Unit (ESU) is committed to ensuring that the early childhood educators (ECE) are adequately prepared for children with special needs in their classes. Certified ESU staff who have attended the LLLI and HANDLES will be conducting in-house training sessions in June and December 2015 for teachers and principals under the Integrated Child Care Programme. As these programmes are designed to improve both typical and atypical kids’ cognitive and language processing skills, in-class demonstrations will also be conducted in an ICCP centre. Chinese Teacher’s Workshop conducted by Trainers from KLC Music and Movement Workshop conducted by Lavina Chong,founder of Our Music Classroom Sports and Team Building conducted by Basileus Sports 30 CDC, Kindergarten, and ESU CDC, Kindergarten, and ESU Best Centre Awards Principals’ Retreat Cum Strategic Planning Each year, we recognise outstanding centres with the annual “Best Performing Centre” and “Best Effort Centre” Awards. These centres represent the best in the YWCA, as they are committed to helping every child reach their full potential, with every teacher demonstrating outstanding dedication and professionalism. During the one-day Principals’ Retreat cum Strategic Planning in November, the Principals worked on three areas of strategic priority; Sustainable Operations, Increasing Enrolment, and Career Progression for Staff. After the planning session, the Principals were treated to an afternoon of rest and relaxation on board the White Sails Yacht. Clockwise: Ang Mo Kio CDC (Best Effort Centre), Pasir Ris CDC (Best Performing Centre), McNair CDC (Best Effort Centre). Integrated Childcare Progamme (ICCP) External Individualized Cognitive and Behaviour Intervention (ICBI) 17 children received intervention support from ESU to improve cognition and behaviour in a one to one setup from March to December 2014. Three have progressed to mainstream Primary One and one has entered Pathlight School. In 2014, ESU supported 22 children with special needs at our three ICCP centres and two other CDCs. Among these, five have graduated with three progressing to mainstream schools, one to Pathlight School, and one to St. Andrew’s Autism School. What’s New For 2015 Music Core Programme New Projects and Programmes In 2014 Admin Consolidation As of September 2014, the Preschool Division is organized into three units - Operations, Administration and Curriculum. The Operations Unit oversees the daily operations at our ten CDCs and Kindergarten. This division is headed by the Preschool Manager who is assisted by two Senior Principals, both with many years of experience in running centres. The six Administrative Officers at the Administration Unit manage all administrative duties including weekly on-site visits to their appointed centres to assist the Principals in the centres’ administration. The Preschool Manager 31 also works with a Senior Curriculum Specialist and two Curriculum Specialists to provide a comprehensive preschool curriculum for all our centres. We are in the process of sourcing for a General Manager to head this division. Joy For Reading Programme (JRP) - Story Telling Competition YWCA held its first storytelling competition in October 2014. This event provided a platform to foster children’s love for reading in their early years whilst boosting their self-confidence in public speaking. A new music core programme by Our Music Classroom (OMC), TopNotes! commenced in January 2015. Together with OMC, we wish to provide a high quality creative music and movement curriculum that positively impacts and benefits teachers, parents and children. The programme will be co-conducted by trainers from OMC along with the class teachers. An introduction cum training programme was held on 3 January 2015 for our teachers. Spark Certification With our new Preschool Division structure, we hope to be able to render more support to centres striving for a SPARK accreditation. Mrs Lucy Lim from McNair CDC, Ms Ho Mee Khuen from Pasir Ris and Ms Jennifer Chan from Outram CDC will be spearheading this initiative. The Management will provide support to these centres to help them achieve the SPARK accreditation. Our hope is for all our centres to be SPARK-certified within the next few years. YWCA Kids Therapy Club (Occupational Therapy) This programme was started to provide occupational therapy to children aged two to twelve years old with mild to severe special needs. We aim to serve a total of 80 children by 2017. The operation will be launched officially on 3 March 2015. Collaborating with Other Agencies ESU has sent brochures and informative letters to other agencies to inform them about the services which we are providing to assist children with mild to severe special needs. We are in the midst of planning a comprehensive ESU service presentation, and thereafter get in touch with the respective Child Guidance Units at all government and private hospitals to share about the benefits of our services. 32 CDC, Kindergarten, and ESU CDC, Kindergarten, and ESU Joy for Reading Programme (JRP) Principal’s Retreat Cum Strategic Planning 09 Our Programmes and Services Integrated Childcare Programme (ICCP) External Individualized Cognitive and Behaviour Intervention (ICBI) Kids Therapy Club 33 34 Meals-on-Wheels Meals-on-Wheels Meals-on-Wheels The YWCA Meals-on-Wheels programme continued expanding and achieved the target of 600 beneficiaries in 2014. Over 120,000 packets of food were delivered to elderly, disabled and children from low-income families, about 14% more than last year. This was achieved through outreach to all primary schools within the YWCA’s service boundaries as well as a door-to-door Meals-on-Wheels recruitment campaign. The campaign ran from March to April at 20 blocks of one- and two-room rental flats. Roadshows were held at Lions Befrienders (Ghim Moh), Farrer Park Primary, and River Valley Primary. 2014 also saw the YWCA engaging a new catering partner, Stamford Catering with Community Kitchen Co-Operative from 23 October. The latter is a social enterprise project providing employment and business opportunities for difficult-to-place and needy jobseekers that caters for the needy too. The Meals-on-Wheels for Elderly (MOWE) programme has been a hallmark community service since 1997 to distribute free and nutritious lunches every weekday to needy, frail and homebound elderly aged 60 and above living in the Outram vicinity. In 2014, the elderly served grew in number from around 255 to 350, with the inclusion of new partners Lions Befrienders (Ghim Moh) and EverGreen Circle Senior Activity Centre. Children MOWE quarterly outings continued to be held to provide for the emotional and social well-being of our elderly beneficiaries. An average of around 60 elderly attended our outings with about 40 volunteers engaged to befriend them. Since 2006, the Meals-on-Wheels for Children (MOWC) programme has been distributing free nutritious dinners every weekday to children aged between five and 12 from low-income families in the Outram vicinity. 2014 began with 127 children and closed at the end of the school year at 300. five new school partners came on board; Farrer Park Primary, Fuhua Primary, Queenstown Primary, River Valley Primary and Yuhua Primary, bringing the total number of partners to eight. On 8 February, the Chinese New Year Lunch Celebration for Elderly was held and mandarin oranges and red packets were distributed by the YWCA Board. 2013 partners Asian Film Archive and Cathay-Keris Films came on board to recommend and lend more nostalgic film classics for the MOWE Movie Lunches held on 16 April and 23 July. 95% of the April Movie Lunch volunteer turnouts were students, and the July edition featured performers from the Youth & Children’s Palace from China. School partners submitted letters to recommend Financial Assistance Scheme students into the programme in 2014, without the need for further documents as the MOWC income criteria was revised to match the Scheme’s standards so households earning a total income of $2,500 could be eligible. The increase was supplemented by an extension of service boundaries for the afternoon deliveries to include Jurong East and Farrer Park. On 26 April, 18 Cub Scouts from Pack 3017 donated $500 worth of items and packed exam care kits for 50 MOWC beneficiaries. It was especially meaningful for the young boys to make these kits for needy children of corresponding age and they put a lot of thought into their personalised cards. Meal delivery volunteers continued to be engaged, with 15 teachers from Radin Mas Primary School coming down on 19 November to bless the lives of more children. Disabled The number of beneficiaries for the Meals-onWheels for Disabled programme more than doubled from 16 to nearly 40 in 2014. Disabled beneficiaries continued to be engaged for MOWE outings and wheelchair transport was made available. 35 Elderly a food collection from 7 to 8 March whilst Ngee Ann Polytechnic’s FoodAID club sent 26 volunteers on 6 December to bake 600 cookies for 100 beneficiaries. Another group of volunteers organised a bake sale and donated halal cakes to beneficiaries from the Pipit Road area under THK Family Service Centre @ Macpherson on 13 December. Additionally, 25 students from Singapore Management University did meal deliveries on 1 August, and Dell sent seven staff to cover the 3 December morning deliveries. The YWCA also continued to receive requests for spring cleaning for the elderly. A group from The Church of Jesus Christ of Latter-day Saints reached out to homes in Telok Blangah on 29 March. On 28 May, a secondary one class of 40 from Yio Chu Kang Secondary went door-knocking at Banda Street to volunteer such services to the residents there. The Church of the Holy Spirit sent about 40 secondary school students to clean 16 homes on 2 and 16 August in the Jalan Bukit Merah and Tampines areas respectively too. On 6 September, TKH Lighting sponsored 40 tickets and two-way transportation for elderly and volunteers to watch the ‘Laugh Out Loud!’ Mandarin Crosstalk performance at Esplanade’s Moonfest. The Grand Mandarin Restaurant added a gift of 60 boxes of mooncakes to the season, which were delivered to the homes of beneficiaries. Many volunteer groups approached the YWCA with blessings of food and service. 26 students from Singapore Chinese Girls’ School conducted “ Over 120,000 packets of food were delivered to elderly, disabled and children from low-income families, about 14% more than last year.” 36 Meals-on-Wheels Sustenance for Families Meals-on-Wheels Sustenance for Families More than More than 600 120,000 packets delivered beneficiaries Meals-on-Wheels Children 127 300 Number of beneficiaries (From beginning to end of 2014) Meals-on-Wheels Disabled 16 40 Number of beneficiaries (From beginning to end of 2014) Meals-on-Wheels Elderly 255 350 Number of beneficiaries (From beginning to end of 2014) The Sustenance for Families programme was launched in 2010 to ease some of the financial burdens faced by the needy families in our community. As of December 2014, the YWCA serves over 1,300 families and the numbers are consistently increasing monthly. We wish to extend our heartfelt appreciation to our stakeholders who contribute towards making this programme a success. Realm of Tranquillity continued partnership with the YWCA for both the weekday and weekend monthly food ration distributions in 2014. As such, there was an increase in the beneficiaries from an average of 80 to 130 per month across the various estates. We are elated to have welcomed new corporate volunteers on board from Yellow Pages, Ralph Lauren, Standard Chartered Bank, Lunch Actually, 37 Grundfos and United Parcel Service (UPS) who enthusiastically participated in packing and distributing rations and expressed interest to continue doing so in 2015. The YWCA is proud to have opened this programme to visitors from overseas for the very first time since its launch. In December 2014, a group of youth volunteers from Hong Kong aged 16 to 24 years old were involved in the weekday packing as part of their exchange tour programme. The benefits were twofold as the youths were able to develop their world vision on volunteering whilst packing bags for our beneficiaries. The session saw a joint international effort as local students from Ngee Ann Polytechnic were also on hand to guide the visitors. The programme is only made possible with the generous support of many volunteers who lend 38 Sustenance for Families Sustenance for Families their time and service to pack and deliver the rations island wide to over 1,300 families every month. We are blessed to have dedicated volunteers who go above and beyond, taking the extra mile to ensure that the programme runs smoothly. Due to the peak and holiday seasons for Yellow Pages and UPS, were unable to deliver rations in bulk. However, individual employees willingly stepped forward to personally deliver the rations on their company’s behalves with their own vehicles. The former Adult Day Centre (ADC) where the rations are packed and kept will be undergoing renovation in 2015. When this is complete, there will be ample space for the growing number of bags packed and distributed each month, as well as to accommodate a larger pool of volunteers. The programme continues to expand through word-ofmouth and agencies’ referrals. What goes into one ration bag? 1 pack of biscuits 1 can of baked beans 1 pack of 400g Milo refill Sustenance for Families Beneficiaries North: 23 1 litre cooking oil North-East: 37 5kg of rice West: 91 Central: 156 East: 27 Direct Beneficiaries: 334 Total Number of Beneficiaries: 1,300 39 1 pack of instant noodles 1 can of sardines Customisable pack includes milk powder and diapers for both adults and children. 40 Kids’ Club Kids’ Club Kids’ Club The YWCA Kids’ Club was set up to offer a more holistic approach to help children under the Mealson-Wheels programme by creating a rewarding and conducive environment for them to develop their character and self-worth, and to discover their unique talents and potential. To further these aims, the Kids’ Club opened its doors to both old and new partners, programmes and children in 2014. The Kids’ Club has been providing social, emotional, moral and academic support to disadvantaged children aged between five to 12 years since 2007. In 2014, the direction of organising free enrichment programmes of workshops and outings to engage the children took on a more causedriven slant. Embedding causes and principles into the programmes served to enlighten the children by nurturing their civic consciousness. There were 44 session of Kids’ Club held in 2014 with an average attendance of 11 children from the pool of 95 registered. Of these 95 children, over 40% are not Meals-on-Wheels beneficiaries, but have been brought in by their friends and through word-of-mouth. Regular sessions were run on 2nd and 4th Saturdays from 10am to 1pm with transport provided, and on certain weekdays during the school holidays. Upon request from parents, the free tuition programme was brought back between July to October and 11 drop-in tuition sessions were run with up to nine students and eight volunteers engaged. Numbers were kept small to ensure each child would have individual attention as far as possible, something they lacked in the traditional school setting. 2014 also saw the Kids’ Club welcoming two 41 “Embedding causes and principles into the programmes served to enlighten the children by nurturing their civic consciousness.” children with special needs. They had come across the programme on the YWCA’s website and been attracted by the prospect of fun and new friends. With the support of their caregivers who attended sessions with them, they became integrated into the Club, teaching the other children important lessons as well. One of them even took the stage at the Kids’ Club Christmas Party to perform in the ukulele ensemble! Volunteer engagement for Kids’ Club was very high with volunteers running and facilitating over 80% of the 2014 activities and student volunteers accounting for the majority. The Kids’ Club also welcomed new corporate volunteers from Avnet, Barclays, Building and Construction Authority, and LaSalle Investment. Their active involvement helped socialise the children and they visibly opened up more readily to the steady stream of youth and adult buddies that came into the Club and their lives. The YWCA sincerely thanks all those who have put in their efforts, resources and time to serve the children by love and enacting the YWCA core values. In 2015, Kids’ Club’s focus will be to empower the children to “By love, serve one another”, thus helping them rise above their disadvantaged circumstances to impact the lives of others around them for the better. 42 Kids’ Club Workz-on-Wheels Kids’ Club Statistics 55 Number of sessions held 284 Number of volunteers engaged 13 Number of Student Volunteering Groups Engaged 265 Turnout at X’mas Party 43 212 Number of children reached 116 Total number of session hours 5 Number of Corporate Volunteering Groups Engaged 80% Percentage of sessions run by volunteers Workz-on-Wheels Programme Workz-on-Wheels (WoW) was launched in 2012. The objective of this programme is to impart essential craft and life skills to disadvantaged children and youth at-risk from various homes and schools around Singapore. In the early days of the programme, the workshops enhanced skills such as arts and crafts, sewing and crocheting. However, through our weekly interactions with the children and youth, we came to know them on a more personal level and realised that there was a tangible gap which WoW could come in and fill. Since the children and youth are from harsh and underprivileged family backgrounds, we desired to create a more holistic programme that fulfilled their emotional and social needs, going further than merely teaching them hands-on skills. In 2014, our WoW programme expanded greatly. Our workshops shifted focus and are now primarily focused on developing the emotional health of the children and youth whom we bless. We ran a total of 59 workshops throughout the year, totalling 114 hours, with seven different partner organisations. We worked with a group of individuals aged seven to 17 years old at Chen Su Lan Methodist Children’s Home, our first collaborative WoW partner. Throughout the year, we identified that the children have difficulty expressing and sharing their feelings with one another. Thus, we started to tailor other activities which would encourage them to achieve this. In June, we introduced the first self-esteem workshop series to aid them in building confidence and thus open up to those around them. We are thankful to have the support of a regular pool of volunteers who are on hand each session to befriend the children and lend them moral support. Seeing familiar faces often enables them to feel more comfortable and at ease such that the workshops will benefit them twofold. Moreover, with the help of dedicated volunteers, we are able to run an increased quantity and variety of workshops. In the past, most of the session for the AG Home were conducted by our staff members, however in 2014, we expanded our reach by inviting regular volunteers from numerous organisations to conduct weekly sessions. In 2014, we worked closely with Sunbeam Place and Prison Fellowship Singapore in particular. The children in these organisations are aged five to 17 years old and come from an array of backgrounds. Some have been abused or neglected in the past, whilst others have been deemed beyond parental control or have incarcerated parents. Thus, they tend to have a lot of emotional struggles and anger. We addressed these issues through baking workshops as baking is therapeutic and helps foster self-esteem when the children see the end product of their hard work. Furthermore, since the children have their own in-groups, friendship workshops were also conducted to cultivate better social and communicative skills and teach the children the valuable attribute of gaining acceptance of others. We are proud that our WoW programme can provide a platform to educate children on skills that will stay with them throughout their journey into adulthood. Self-care workshops were conducted for the children of Canossaville Children’s Home who come from underprivileged families. In order to build a positive image and identity for themselves, we educated them about personal hygiene, manners and healthy eating. Honing these skills will benefit them as they progress into the workforce and have families of their own in the future. Throughout the year, we endeavoured to incorporate an element of fun into our workshops to make them more memorable and enjoyable for the children. Thus, in September, we held an inaugural Junior MasterChef competition for the latchkey kids of New Town Primary School, during which they were tasked to cook a meal all by themselves as part of an assessment. This was the grand finale of a series of basic culinary workshops that the children had undergone. 44 Workz-on-Wheels Workz-on-Wheels Workz-on-Wheels 7 59 Number of partners we have worked with Number of workshops conducted Number of hours of workshops conducted “We are proud that our WoW programme can provide a platform to educate children on skills that will stay with them throughout their journey into adulthood.” In 2014, we started a new collaboration with Punggol Primary School, working with children with special needs for the very first time since WoW was launched. The school’s counsellor contacted the YWCA, requesting for us to conduct workshops on self-esteem for their children from the ‘Twinkles’ programme. This group of children have special needs such as dyslexia, Attention Deficit Hyperactivity Disorder (ADHD) and mild Autism Spectrum Disorder (ASD) and are nine to12 years old. The aim of these workshops was twofold; to raise the pupils’ self-esteem whilst inculcating character values and independence, and to provide the children with a platform to promote empathy, a sense of belonging and an avenue to voice their opinions and express themselves. The YWCA is grateful for the opportunity to work with a diverse and growing group of organisations. We work in harmony with these homes and schools to strive and meet the needs of these children and youths. We have built a good rapport with each of our partners, made stronger through our two way feedback and communication channels which allows them to be updated about the children’s progress whilst providing us with the chance to improve on our programmes concurrently. We are constantly seeking to expand and broaden our horizons with the WoW programme. In line with our desire to address the emotional and social needs of the children and youth, two topics that we are currently exploring are anger management and boygirl relationships. The YWCA looks forward to continuing making a difference in the lives of our beneficiaries of our WoW programme this year. 274 114 Number of volunteers 164 Number of hours contributed by the volunteers Our Current Topics Arts and Crafts Jewelry Making Sewing Cooking/Baking Self-Esteem Friendship Emotional Health Self-Care Job Interview Skills Topics we are Exploring Anger Management 45 203 Number of children and youth who have benefitted from this programme Boy-Girl Relationship 46 Youth Centre YWCA House Youth Centre YWCA House The YWCA House serves as a platform for young women between ages 18 to 25 years old to start anew and rebuild their lives for a better future. The hostel promotes independent living and highly encourages residents to live responsibly and strive for a better life through pursing higher education qualifications. The YWCA has successful applied for study grants for the young women who receive limited family support. Residents are referred to the YWCA by children’s and young people’s homes or agencies, together with a complete social report. In total, the YWCA House received 10 referrals in 2014 and will continue to reach out to more children’s and young people’s homes in 2015. The YWCA Youth Centre serves as a facility for children and youths to come and acquire new skills such as baking and cooking. The facility is open to youths and children from YWCA Kids’ Club and Workz-on-Wheels (WoW) partners such as Prison Fellowship Singapore, Punggol Primary School and New Town Primary School. In 2014, the YWCA continued to open her doors to the AG Home to conduct sessions for their girls on Tuesday afternoons. During school holidays, activities were planned for the youths living around the vicinity of Outram. A total of 18 sessions and two outings were planned and conducted for them throughout the year. These range from cooking workshops, such as chicken burgers, bimbimbap and baked pasta to baking workshops, such as 47 cupcakes, cookies and macarons. Aside from honing their kitchen skills, crochet workshops were also conducted. As part of a reward for youths with regular attendance, they were invited for an outing to the Singapore Discovery Centre during the June school holidays. At Youthphoria, the youths participating in riveting carnival games and enjoyed free popcorn and candy floss, and even caught the movie ‘How to Train Your Dragon 2’ in 3D. During the year-end holidays, the youths went to the River Safari to learn about the famous rivers in the world and the animals that inhabit them, as well as to visit the Giant Pandas, Kai Kai and Jia Jia. 48 Membership Membership Chinese New Year Shopping The annual Chinese New Year Shopping was held on Saturday 18 January 2014. This spree not only brought our members to the cheapest shopping deals around Singapore, but the best factory outlets across the island. Besides that, members also had the opportunity to shop in the lovely company of their friends. 10 Programmes and Activities 22 members were ferried in a coach to and from factory outlets like Kwong Cheong Thye, Bee Cheng Hiang, Bengawan Solo and many others in Woodlands Terrace and Woodlands Link, as well as Taisun and Hock Seng Food at Pandan Loop, and lastly, Song Fish Dealer at Fishery Port Road. A sumptuous lunch was served in the peace and comfort of Forrest@Orchidville. Investment Talk The 2014 edition of Investment Talk was held on 21 March, where guest speaker, Dr. Tan Kee Wee returned for the fourth year to share his financial insights. In a similar fashion to previous years, with his wealth of knowledge and experience in forecasting financial markets and global economies, Dr. Tan shared and illustrated his views to the investors who attended. The YWCA is very privileged to have Dr. Tan, who conducts similar talks with MediaCorp, to share his insights with our members every year since 2011. 49 Annual General Meeting The Annual General Meeting of the YWCA was held on 22 April 2014. The new Board was instituted with Ms Tan Kee Leng as the President, and Ms Mavis Tsoi and Mrs Dancy Thong as 1st and 2nd Vice Presidents respectively. Senior Citizens’ Lunch cum Movie Screening The annual Senior Citizens’ Lunch was held on 24 October 2014. For the first time, the event featured a movie screening of an old time classic, Mary Poppins, before lunch was served. We have since reserved this special day annually to honour and celebrate our senior citizens for being such fine examples to society. As per traditions, a Peranakan spread was served at the Sophia Cooke Ballroom for a total of 106 old and new friends. 50 Golden Y Fellowship Golden Y Fellowship In 1995, a pilot programme, Golden Y Fellowship (Golden Y) for senior members was started to meet the needs of ladies above the age 60. They meet regularly for activities on Monday mornings from 11am to 2pm at YWCA Outram. The ladies pay a nominal fee and enjoy the weekly fellowship programme which includes praise and worship, prayer and sharing, sing-along sessions of songs of yesteryears, board games and lunch. Special programmes and outings are also planned for the ladies on festive occasions. For the year 2014, the Golden Y organised the following activities: - “Christmas After Glow” in January - Chinese New Year celebration in February - Golden Y Anniversary in March - Mother’s Day celebration in May - National Day luncheon in August Periodically, a small potluck luncheon is held where the ladies showcase their culinary skills. The buddy system where the ladies are grouped based on proximity of their homes so that they can take care and look out for each other, is going on well. On top of their own activities, the Golden Y supports, donates and helps out in YWCA events throughout the year. TGIF Campaign TGIF Thank God I’m Female! Campaign The TGIF campaign was launched in July 2012 to raise public awareness of the prevalent issues faced by young women aged 13 to 35 years old. Two by-products of the campaign were: 1) “CHIC” notebook which contains educational facts and information on topics relevant to young women aged 13 to 18 years old such as relationships, conflict management, body changes and mental health 2) YWCA Safety Alert; a mobile phone application which is designed to enhance the safety of young women, anytime, anywhere. The mobile phone application is available for free on both the Apple Store and Google Play Store. In 2014, the YWCA embarked on a collaboration with the Jurong West Neighbourhood Police Centre to further promote the YWCA Safety Alert in hopes to enhance the safety of women in Singapore. The YWCA participated in the following road shows throughout the year: Date Event Guest of Honour 23 March 2014 “Be SAFE” Outrage of Modesty Launch Mr Desmond Lee 27 April 2014 Emergency Preparedness Day at Taman Jurong - 30 May 2014 NRP Public Consultation cum Exhibition Mr Lawrence Wong 6 December 2014 Bukit Batok Emergency Day Mdm Halimah Yacob The total number of downloads since the application’s launch in 2012 has exceeded 15,000. 51 52 Exchange Sessions Exchange Session with YWCAs Beijing, Guangzhou and Hong Kong 11 Global Connections In 2014, the YWCA was privileged to host three groups from fellow YWCAs around Asia who visited Singapore and stopped by for exchange sessions with our Board Members and staff at YWCA’s Fort Canning Lodge. On 4 November, we received our friends from YWCA Beijing, including 15 Board Members, members and staff, and on 12 December, six guests from YWCA Guangzhou consisting of the Executive Director, Board Members and Programmes managers visited. The afternoons were a great opportunity to learn about the different programmes, services and activities that our overseas counterparts carry out. Thus, there was a two way flow of ideas and inspiration. Moreover, each session presented a rare chance to learn about each other’s culture, business practice and organisational history and values, fostering closer and stronger ties and building a platform for future collaborations. On 30 December, 20 youth volunteers from Hong Kong came to Singapore for an exchange tour under the Hong Kong Outstanding Youth Volunteers Scheme. The YWCA hosted the youths and five other representatives during a lunch at Fort Canning Lodge and subsequent ration packing session at YWCA Outram for 150 families on the Sustenance for Families Programme. Local youth volunteers from Ngee Ann Polytechnic FoodAID Club also joined the session and all worked together in unison to pack the bags whilst taking the opportunity to share experiences and cultures with each other. We are proud to have extended our global connections in 2014 and hope to continue to do the same in 2015. 53 54 World YWCA International Leadership Institute World YWCA International Leadership Institute on Women’s Leadership The World YWCA International Leadership Institute (ILI) that was held from 6 to 9 October 2014 at Bogota, Colombia saw 60 women from YWCAs worldwide coming together. ILI aims to encourage women, young women and girls alike to exercise leadership in their lives and communities and advocate women’s rights. Thus, the training focused on transformative and intergenerational leadership on women’s leadership. The YWCA of Singapore was represented by Nicole Chua, Senior Executive (Programmes & Services). The training highlighted the importance of intergenerational leadership by passing skills and experience from the older generation to the young women so as to continue the legacy of the YWCA movement. In this way, the energy of the younger generation and the experience of the older generation can blend so that all can work in unison. Participants brainstormed on how to revitalise the YWCA heritage and modernise the organisation concurrently to attract more young women to be part of the movement. agreed that in the next 20 years, the YWCA’s ‘big dream’ would be to provide education to every girl and women around the world, to advocate for women’s empowerment and rights, and to provide leadership development and promote intergenerational leadership. Facilitator Dr Burkhard Gnarig emphasised the need for bold and transformative leaders in order to achieve this goal. Transformative leadership involves being open minded, versatile and able to adapt and address the needs of the community. Thus, Dr Gnarig challenged that in the next 20 years, the YWCA must be bold and courageous and open to change. It is pertinent that the younger generation are given the liberty and opportunities take part in decision making because eventually they will be the ones to accept the torch and continue the legacy of the YWCA movement. 12 Our Volunteers The four day training ended with a closing dinner and a night city tour where the women danced all the way up to a hilltop to enjoy a magnificent night view! After various dialogues and discussions, the cohort 55 56 Our Volunteers Our Volunteers Our Volunteers Sustenance for Families Volunteers: The YWCA is extremely blessed to have the support of a great number of devoted volunteers who selflessly give of their time and energy to our programmes and services. We are grateful for the groups and individuals who lend their hands during our fundraising events, workshops, ad hoc projects and the running regular of our programmes. We are also thankful for the generosity of every single donor and sponsor who has supported the meaningful work that the YWCA carries out, enabling us to grow and expand. Every contribution helps in bettering our programmes for the wellbeing of our beneficiaries. Thank you to each and every one of the volunteers and donors listed below for enabling us to continue to reach out and touch the lives of the needy in our community. Corporate Volunteers: Avnet Asia Pte Ltd Barclays Building and Construction Authority Cambridge University Press Charles & Keith Group Dell Global B.V. (Singapore Branch) Genesis Advisors Global Yellow Pages Limited Grundfos (S) Pte Ltd Hitachi Construction Machinery Asia & Pacific Pte Ltd Home-Fix D.I.Y. Pte Ltd JTC Corporation LaSalle Investment Management Ralph Lauren (Singapore) Pte Ltd Standard Chartered Bank (Singapore) Limited United Parcel Service Singapore Pte Ltd Organisations and Schools: American Cub Scout Anglo-Chinese School (Barker Road) Hula Studio Kupono Lani Nanyang Junior College National University of Singapore Ngee Ann Polytechnic - FoodAID Club Outward Bound Singapore Alumni Raffles Junior College Dance Club Realm of Tranquility River Valley High School Singapore Polytechnic Singapore Management University (Individual volunteers) Singapore Management University (Project Tai Yang) Singapore Management University (Project Touch 6) The Minton Condominium Yio Chu Kang Secondary Meals-on-Wheels Volunteers: Ms Adeline Mr Allen Lim Cheng Jiet Ms Al Olympia Ms Chan Ee Lin Ms Chee Poh Eng Ms Cheong Sau Peng Ms Cindy Mr Derrick Koh Kok Niu Mrs Easwari Sivalingan Ms Irene Ms Jenny Neo Ms Jenny Tang Li Chuen Ms Jinny Tan Hui Choo Mr Lai Yu Sheng (Keefe) Mr Mark Teo Ms Sally Ms Tan Ek Len Ms Tatiana Teh Mr Victor Chong & Mrs Georgette Chong Ms Vivien Ms Wang Keren Ms Adeline Lee Ms Alexandra Wong Ms Anna Ms Angeline Han Hung Kwang Ms Angie Ng Siew Lan Mr Arthur Phua & YWCA Volunteers’ Team Ms Ashley Poh Ms Barbara Tan Ms Bi Bi Tan Ms Careen Wong Mr CC Teng Ms Dianne Lim Ms Grace Tow Gek Beng Mr Ho Chee Kong Mr Imy Tan Guo Mei Mr Ivan Huang Baojia Mr Jackie Neo Sy Thai Ms Jessica Mr Khim Ms Kelvin Tan Keng Swee Mr Lee Wung Kong Mr Lim Yew Lian Mr Nazri Bin Osman Ms Ooi Shu Yun Ms Pauline Chua Mui Gek Ms Phuah Hui Shan Ms Rose Ang Peck Geok Ms Selena Chee Ms Sally Seah Ms Sharine Mr Surendran Ramachanthiran Ms Tan Ek Len Mr Thomas Ms Toh Shi Ling Ms Toh Xin Ni Mr Vincent Lee Ms Viviann Ban Jia Hui Ms Yu Hong Kids’ Club Regular Volunteers: Ms Amanda Chen Yishan Mr Calvin Yeo Wei Xiang Ms Eileen Chee Ms Lena Tai Ying Xian Ms Leong Fong Yee Ms Parvathy Lakshmy Mr Richard Chee Ms Sabina Yuen Ms Teo Xuan Ting Ms Wong Xiu Ting Workz-on-Wheels Volunteers Facilitator: Ms Daniella Doverne Ms Mariam Khalid Ms Ng Suet Mei Ms Su Li Ying Mdm Pauline Chua Mui Gek Mr Prakash Menon Srikumaran Workz-on-Wheels Regular Befriender: Ms Alison Flinchum Ms Angela Chew Si-Hsin Ms Cherie Chan Mr Chua Yee Sian Ms Giovanna Laudisio Mr John Chan Yi On Ms Karin Ke Weizhen Mr Koh Yao Zhong Ms Lauren Yio Thiam Wah Mr Maik Schroeer Child Development Centres Parent Volunteers: Mdm Chai Foong Har Ms Deepavathie D/O Vasudevan Ms Edwina Eng Fong Mr Raymond Tan Lee Chye Mr & Mrs Shaun Loh Wai Phang Mdm Soon Geok Hwa Volunteer Chef & Photographer: Mr Jeremy Nguee Volunteer Chef: Mrs Anne Loh We wish to apologise in advance if any inadvertent error is made of mentions in the list above. 57 58 Corporate and Individual Philanthropy Corporate and Individual Philanthropy $20,000 and above Lee Foundation Singapore Singapore Totalisator Board $10,000 and above 13 Corporate and Individual Philanthropy Aries Fresh Pte Ltd Binjai Tree Limited Hwang Helen-Hsu Pao Ching United Overseas Bank Limited United Parcel Services Pte Ltd $5,000 and above Tan Chin Tuan Foundation Tan Kee Leng $2,000 and above Chok Soo Hoon, Mildred Derrick Koh Kok Niu Grundfos (Singapore) Pte Ltd Michelle Cheo Hui Ning Nguee Soo Cheng NTUC Fairprice Foundation Ltd Peter Hung Tong Moi Eng (Mrs Evelyn Ng) YWCA Beijing $1,000 and above Airesearch Technology Pte Ltd Ankaraju Bharat Kumar Chua Ai Lin Geoffrey Wong Ee Kay International Baptist Church of Singapore Leung Yee Ping Lily Yeo Lim Seng Ann Lo Hock Ling & Co. Priya Muthusamy 59 Seah Chee Hwee Seet Chu Seng Singapore United Estates (Pte) Ltd Tan Kian Yong Teo Chai On Wong Toon Pang, Willie Yang Tuck Meng Yow Meng Kee $500 and above Andrew Er Learning Hub Pte Ltd Chow Kan Shun Dancy-Ann Kho Cha Kuon Evelyn Tan Ee Ling Goh Soon Hong Goh Patrick Joo Teck Hui Yew Wah Lam Li Min Lee Chue Chye Lionel Leong Cheng Wee Lien Christopher Tsung Chien Margaret Chew Maureen Nguee Nesbitt James Tay Wei Lien Teo Lucy Yeo Chai See Evelyn $200 and above Adrena Chai Ang Chee Kok Caroline Chua Catherine Chan Swee Eng Chan Yuh Miin Cheng Ansgar Chi Chong Cheok Andrew Khong Beng Chew Kim Yew Chow Wai Leng Chu Tee Chui Hamilton-Shimmen Cecil Andrew Chong-Lok 60 Corporate and Individual Philanthropy Jacob Tan Teck Lee Law Wee Ling Jerlyn Lee Chun Wah Lee Shiaw Yu Leong Swee Sum Lim Kwang Suan Rosalind Lim Soh Huan Low Adrian Soon Huat Low Geok Neo Elizabeth Oh Hazel Huey Fang Ong Lay Cheng Ruby Patricia Norris SMU - Project Touch 6 Tan Claris Tan Lay Kheng Toh Hong Ting Wong Yuet Oi $100 and above Angie Koh Bee Ching Charles Foo Kwok Chiang Cheah Sin Moh Cheong Thim Wan Cindy Tan Ang Chong Meng Clancie Chia Pei Rong Foo Amy Foo Susan Ho Mei Shi Jenny Lee Mui Lian Kan Sui Yee, Linda Kie Heng Hardware & Engineering Koh Josephine Kong Seet Yin Leow Julie Lim Huey Yuee Lim Kiat Boey Molly Foo Ng Soo Khim Ngiam Pei Pei Leung - Chan Laileen, Patricia Song Sock Huay, Ivy Soon Lan Trading Subramenian Sanjana Tan Janet Mui Hwa Tan Kee Cheong Toh Swee Hoon Tsoi Man Chee Mavis Tu Jing Victor Marie Philomena Corporate and Individual Philanthropy Yvonne Tan Cheng Cheng Sponsors $50 and above Andy & Cindy Tan Angliss Singapore Pte Ltd Avnet Building & Construction Authority Cathay-Keris Films & Asian Film Archive Cub Scouts Pack 3017 F&N Foods Pte Ltd Frost Food & Beverage Grand Mandarin Restaurant Hans Art Gallere International Baptist Church LaSalle Investment La Petite Ecole (French Bilingual School) Lim Yick Suan Piggy & Pinky Radin Mas Primary School Robinson & Co. (Singapore) Pte Ltd Shirl Tay Singapore Crocodile (1968) Pte Ltd Singapore Management University (Project Touch 6) Singapore Polytechnic Smoothie King Singapore Pte Ltd Suzanni Beaute Pte Ltd The Minton residents TKH Lighting Victor & Georgette Chong Willow Nursery Ang Geok Kee, Ricky Ang Su-Lin Wendy Nee Ooi Bana Zareena Nazeemali Beins Messalina Lyra Chan Peck Kai, Peggie Chow Mei Leng Madeline Christopher Craig Sanda Foo Patrick Mow Chuan Hashina Parveen Irene Chua Jacqueline Teo Lee Cheun Li Jean Lee Guan Cheong Lee Ping Kee Liu Xiajun Ng Hui Oie Helena Ng Weiyu Soikanth Yukla Tan Ee Ting Caley Tan Kee Khim Tan Si Chuan Wong Kia Vid, Kelvin Woo Li Chun Yap Beng Jin. Mildred Zeng Yun Below $50 Chiang Xue Chun Give SG Ji Linlin Low Geok Koon Lam Zhi Shiong Lai Hong Diep Lim Ann Chee Neo Kee Yong Poon Wai Theng Mavis Robertson Shirley Bay Tan Hooi See Tan Chai Ling Tian Hui Upkar Kuar Dass We wish to apologise in advance if any inadvertent error is made of mentions in the list above. 61 62 Directory Directory 14 Directory National Office Bedok CDC 254 Outram Road Singapore 169051 Tel: 6223 1227 Fax: 6227 3650 Email: [email protected] Website: www.ywca.org.sg Block 24 New Upper Changi Road #01-608 Singapore 461024 Tel: 6448 0683 Fax: 6244 0904 Email: [email protected] YWCA Fort Canning Lodge Bishan CDC 6 Fort Canning Road Singapore 179494 Tel: 6338 4222 Fax: 6337 4222 Email: [email protected] Website: www.ywcafclodge.org.sg Block 185 Bishan Street 13 #01-323 Singapore 570185 Tel: 6258 9040 Fax: 6253 5652 Email: [email protected] Educational Support Unit Bukit Gombak CDC 254 Outram Road Singapore 169051 Tel: 6221 4335 Fax: 6222 3356 Email: [email protected] Block 531 Bukit Batok Street 51 #01-136 Singapore 650531 Tel: 6567 1545 Fax: 6564 8947 Email: [email protected] Outram Kindergarten 254 Outram Road Singapore 169051 Tel: 6223 2604 Fax: 6222 3421 Email: [email protected] Website: www.ywca.org.sg/childcare Jurong East CDC Block 324 Jurong East Street 31 #01-130/136 Singapore 600324 Tel: 6561 0009 Fax: 6563 4527 Email: [email protected] Ang Mo Kio CDC Block 513 Ang Mo Kio Avenue 8 #01-2776 Singapore 560513 Tel: 6456 1087 Fax: 6456 8577 Email: [email protected] 63 64 Directory YWCA of Singapore Marine Drive CDC Block 66 Marine Drive #01-202 Singapore 440066 Tel: 6344 1942 Fax: 6346 1094 Email: [email protected] Young Women’s Christian Association 254 Outram Road Singapore 169051 Tel: 6223 1227 Fax: 6227 3650 Email: [email protected] McNair CDC 7 McNair Road Singapore 328516 Tel: 6299 7510 Fax: 6295 4702 Email: [email protected] Website: www.ywca.org.sg C M Y CM MY Outram CDC 254 Outram Road Singapore 169051 Tel: 6223 4556 Fax: 6327 1544 Email: [email protected] CY CMY K Pasir Ris CDC Block 214 Pasir Ris Street 21 #01-256 Singapore 510214 Tel: 6582 6784 Fax: 6582 2924 Email: [email protected] West Coast CDC Block 510 West Coast Drive #01-315 Singapore 120510 Tel: 6778 8326 Fax: 6778 6598 Email: [email protected] 65 66