Monoprix and Sustainable Development
Transcription
Monoprix and Sustainable Development
Monoprix and Sustainable Development A strategy that introduces new requirements for the company “Retail Industry Meeting on Sustainable Development ” UNEP November, 4th 2002 1 « Dans Ville il y a vie » Monoprix is present in 85% of town centres in France with over 50,000 inhabitants, via : - 295 stores - over 17,500 staff members - 2001 sales figures of 3,590 million euros, an increase of 6.3% “Retail Industry Meeting on Sustainable Development ” UNEP November, 4th 2002 2 Care 3 pillars : Environment responsibility possible viabl e Economic responsibility SD equitabl e Social responsibility Efficiency Equity “3 P’s”: Profit - People - Planet “Retail Industry Meeting on Sustainable Development ” UNEP November, 4th 2002 3 A continuous approach to progress Phase 1 : acquire self-knowledge “Retail Industry Meeting on Sustainable Development ” UNEP November, 4th 2002 4 Our Charter for sustainable development 5 main spheres of action : • Be leader in the offer of products for an enhanced quality of life • Strengthen and increase the quality of life in our stores • Control the impact of the Group’s activities on the environment • Initiate local actions that fall within the framework of sustainable development • Inform and account for all actions performed by Monoprix in relation to sustainable development “Retail Industry Meeting on Sustainable Development” UNEP November, 4th 2002 5 A continuous approach to progress Phase 1 : acquire self-knowledge “Retail Industry Meeting on Sustainable Development ” UNEP November, 4th 2002 6 A system of continuous management “Retail Industry Meeting on Sustainable Development” UNEP November, 4th 2002 7 A refocused strategy “Retail Industry Meeting on Sustainable Development ” UNEP November, 4th 2002 8 A continuous approach to progress Phase 2 : stay on course “Retail Industry Meeting on Sustainable Development” UNEP November, 4th 2002 9 Economic performance “Our economic performance is the real driving force behind our environmental and social performances.” • Stores • Products “Retail Industry Meeting on Sustainable Development” UNEP November, 4th 2002 10 Stores Integration into the exterior environment, comfort and quality of welcome Developments for 2002 - 2003 Draw up specifications for the “Citymarché idéal” (ideal city supermarket) based on sustainable development criteria and obtain HQE certification. • eco-construction • building integrated into its immediate environment • integrated choice of building products and processes • low pollution building sites • comfort • visual, olfactory, acoustic and hygrometric comfort • healthy working areas, air and water • eco-management • energy management (electricity, water, fuel) • waste management “Retail Industry Meeting on Sustainable Development ” repairs management November, 4 2002 • maintenance and UNEP th 11 Products Offer our customers quality of life products, i.e. including partly or totally sustainable development values. Food products Our approach is concentrated on the means of production, container and product • Monoprix Bio • Monoprix Bien Vivre • Items produced by agricultural partners • Fair trade products « Retail Industry Meeting on Sustainable Development » UNEP November, 4th 2002 12 Our commitment in favour of fair trade Two principal reasons • A modern kind of solidarity : paying work done at its proper value which is the only way to enable developing countries to achieve sustainable development. • Increasing customer awareness of responsible consumption. 1998 : the first group to offer a coffee as part of the Max Havelaar guarantee (Malongo brand). 1999 : the first distributor to include a coffee as part of the Max Havelaar guarantee in the Monoprix Bio brand. 2001 : launch of a Monoprix Bio tea. 2002 : Monoprix assists the launch of the Alter Eco brand, 2002 : Monoprix is the first distributor to offer a fresh product, the banana. “Retail Industry Meeting on Sustainable Development” UNEP (13 products) November, 4th 2002 13 Social performance “The strength of sustainable development rests in its ability to mobilise positive energy and provide a new meaning to individual commitments within the company.” • Internal • External “Retail Industry Meeting on Sustainable Development” UNEP November, 4th 2002 14 Internal • Include sustainable development values as part of our human resources policy. − Set up a profit-sharing agreement for the Group’s staff members. • Encourage our staff members to become active players in our approach. • Transform our staff members into specifiers for our approach. “Retail Industry Meeting on Sustainable Development” UNEP November, 4th 2002 15 Training, sustainable development awareness Roll-out of a general tool to appropriate the Group’s sustainable development approach • Prepare staff members to integrate new practices in their work. Training, awareness actions. • Assist all staff members to appropriate the approach and become specifiers for our partners and customers. Monécho, Monop ’Show, Penguin campaign, etc. “Retail Industry Meeting on Sustainable Development” UNEP November, 4th 2002 16 External Community and partnership relations Initiate local and national actions which are part of a sustainable development approach • Neighbourly • Solidarity • Community • Environment Immeubles en fête, Monop’Grand Prix du Centre Ville, Banques Alimentaires, Restos du Cœur (humanitarian food aid for the community), etc. “Retail Industry Meeting on Sustainable Development” UNEP November, 4th 2002 17 Social traceability Roll-out of a tool giving preference to production sites which respect local and international work regulations : • 36 audits in 2001 • 57 audits in 2002 international standard SA 8000 joint reference FCD countries involved : non-EEC Aspects covered : • Child labour • Discrimination • Forced labour • Freedom to associate and negotiate collective bargaining • Work time • Payment of hours • Work conditions • Hygiene • Safety “Retail Industry Meeting on Sustainable Development” UNEP November, 4th 2002 18 Environmental performance “The extent of environmental performance does not stop at simply reducing our impact at store level but aims at studying our role as specifier both upstream and downstream.” • Waste • Transport “Retail Industry Meeting on Sustainable Development” UNEP November, 4th 2002 19 Waste • Reduce the impact generated by consumables, e.g. toner, cartridges and paper. • Implementation of a sustainable waste management policy Selective sorting: Applying the regulations, end of the transitory period 1 July 2002. Compost-producing process for the Star stores (bread, fruit and vegetables, flowers). • Implementation of a disengagement schedule for nonlisted service suppliers. • Target improved energy efficiency, recuperating installations at the end of their life cycle, reducing noise pollution, etc. “Retail Industry Meeting on Sustainable Development” UNEP November, 4th 2002 20 Transport • Measure the quantity and quality of the impact of transport on the environment due to supplying the Group’s stores. • Understand, analyse and act on “transporting=polluting”! • Project for environmentally-friendly vehicles. • Carry out partnership actions with transporters based on the idea of “equitable transport” and “eco-driving”. • Adapt and participate in the development of the landscape and urban constraints which force us to carry out low-capacity selective deliveries. • Participate in developing and improving supplying for the stores (combined with Excellence). • Control the number of kilometres covered and transport costs. “Retail Industry Meeting on Sustainable Development” UNEP November, 4th 2002 21 Transparency “Getting to know our know-how” • Reporting • Information and communication “Retail Industry Meeting on Sustainable Development” UNEP November, 4th 2002 22 Reporting In order to implement a continuous environmental flow management tool and report on qualified performance using previously set-up indicators, Monoprix has defined a global reporting structure. • Automatise the collection and treatment of data required to develop and monitor environmental indicators. Electricity, heating, water, transport, waste. • Roll out the system to incorporate social and economic indicators. This tool will enable the relevant performance indicators to be monitored and analysed and will help in deciding on corrective action. “Retail Industry Meeting on Sustainable Development” UNEP November, 4th 2002 23 Information and communication Inform and account for all actions performed by Monoprix in relation to sustainable development • Ensure that our approach is transparent by reporting on our actions (activity report) and by using exterior audiences (via press relations, etc.). Express the values of the Group, underline the importance of Monoprix as a citizen company and extend the notion of sustainable development to all • Use all the means available (media, catalogues, POS advertising, window displays, etc.). “Retail Industry Meeting on Sustainable Development ” UNEP November, 4th 2002 24 By committing itself to this type of approach, Monoprix wishes to act in favour of a more equitable and environmentally-friendly commerce, both for now and the future. “Sustainable development is a virtuous circle which leads our Group to constantly look for a balance between economic development, social equity and protection of the environment.” Philippe Houzé, Chairman and CEO “Retail Industry Meeting on Sustainable Development ” UNEP November, 4th 2002 25