MARkEtiNG RESEARch EMERGiNG TEchNOlOGy ANd SOFtwARE
Transcription
MARkEtiNG RESEARch EMERGiNG TEchNOlOGy ANd SOFtwARE
Marketing Research Emerging Technology and Software Directory www.mra-net.org/alert The following is an advertising supplement. The 2009 Emerging Technology and Software Directory showcases some of the companies in the survey and opinion research industry that are developing innovative techniques and technology for researchers to use to make research easier, more accurate and more widespread. If you would like additional information on any of the listed companies, please use the contact information included in the listing. To be included in next year’s Emerging Technology and Software Directory, contact Alert! Magazine’s editor, Tara Cantore at MRA’s Alert! Magazine - 07/09 25 [email protected]. Alert! Magazine’s Emerging Technology and Software Directory 2009 CfMC 547 Howard Street San Francisco, CA 94501 (415) 777-0470 www.cfmc.com Gene Filipi, PRC [email protected] Elemental Data Collection Inc. 130 Slater Street, Suite 250 Ottawa, Ontario, K1P 6E2 (613) 667-9352 www.elementaldci.com Colin Kiviaho [email protected] GeeYee Inc. 200 S. Wacker Drive, 15th Floor Chicago, IL 60606 (312) 860-4393 www.geeyee.com Thomas Malkin, President [email protected] CfMC: Solutions for Research. We provide the most robust browser-based interviewing software available, like webCATI – worldwide interviewing without splitting sample, data or quotas. We are also the researcher’s back room for Web survey programming, hosting and sample procurement for the largest (and smallest) researchers. Elemental Data Collection provides a full range of field services including: CATI interviewing, online surveys, elite B2B, remote monitoring, multilingual capabilities, mail/data entry, coding and tabulation services. We are an independently-owned and operated company. As your research partner, we ensure high-quality data and fast, responsive service at affordable prices. GeeYee offers a cutting-edge Social Media Listening Technology Platform that amplifies your focus groups. It is innovative, not just in the way its automated solution helps firms discover and provide greater meaning to social media on any subject, but also in its full transparency, accuracy and affordability. Confirmit Esearch.com, Inc. 32 S Middleridge Rolling Hills, CA 90274 (310) 265-4608 www.esearch.com; http://it.esearch.com Janet Westergaard [email protected] Confirmit provides the world’s leading SaaS software that enables organizations to conduct Customer Feedback, Employee Feedback and Market Research programs. Our customers are primarily Global 5000 companies and Market Research agencies worldwide, who rely on our wide range of products for feedback/data collection, panel management, data processing, analysis and reporting. Premiere Online Research Panel Esearch.com provides one of the best online research panels available. We started building the panel in 1995. It was one of the Internet’s first, and has grown to be one of the best. Complete demographic information is collected on each panel member so researchers can specify exactly who they are looking for. Esearch.com can field an entire project for you, or send panel members to your online survey. 424 W33rd Street, Suite 410 New York, NY 10001 (212) 660-1800 www.confirmit.com Yaron Brenman [email protected] CREOSO Corporation 2810 S 24th Street # 102 Phoenix, AZ 85034-6825 (602) 438-2100 www.digivey.com Elisabeth Scherer [email protected] CREOSO’s Digivey Survey Solutions for use in face-to-face interviews and on-site surveys with touch computers have earned a reputation as an authority in interactive paperless surveys. The Digivey survey software is easy to use and designed to yield more and higher quality data gathered at the point-ofexperience. 26 A special advertising supplement MRA’s Alert! Magazine - 07/09 E-Tabs 201 Houston, Suite 308 Batavia, IL 60510 (888) 823-8227 www.e-tabs.com William Worth [email protected] E-Tabs are the world experts in report automation, endorsed by top market research agencies and End Users globally. Our award winning software range enables you to deliver greater efficiencies, time and cost savings by automating the reporting process, preparing charts and presentations directly from your existing data sources. Greenfield Online/Ciao Surveys 21 River Road, Suite 2000 Wilton, CT 06897 (866) 296-3049 www.greenfield-ciaosurveys.com Keith Price [email protected] Greenfield Online/Ciao Surveys has one of the largest most robust and demographically diverse panels in the world, and we continue to innovate as we’ve developed a number of ways to engage and communicate with respondents. Look to us for high-quality data and an unparalleled client experience. Contact us www.greenfield-ciaosurveys.com or #1-866-296-3049. Harker Media Group 1616 E. Millbrook Rd., Suite 230 Raleigh, NC 27609 (919) 954-8300 Harkermediagroup.com Meghan O’Neill [email protected] Full-service market research firm specializing in Media Research. Spacious focus group facility with Wireless Real Time Response System available. Fullservice data collection and recruitment with 100-station call center. Broad range of perceptual research services, including Strategic Market Studies, Auditorium Music Tests, Call-Out Music Evaluation, Focus Groups and Sales Effectiveness Studies. www.mra-net.org/alert Alert! Magazine’s Emerging Technology and Software Directory 2009 A special advertising supplement iModerate Research Technologies 720 S. Colorado Blvd. Suite 500 N. Denver, CO 80246 (303) 333-7880 www.imoderate.com Adam Rossow [email protected] Inquisite 3001 Bee Caves Rd Ste 300 Austin, TX 78746 (512) 225-6816 www.inquisite.com Wynn Hartley [email protected] Marketing Systems Group 565 Virginia Drive Fort Washington, PA 19034 (800) 336-7674 www.M-S-G.com Alan Lambert [email protected] iModerate listens, connects and digs deeper with consumers online to deliver the research story. We utilize live, online, one-on-one, professionally moderated interview sessions to engage consumers in a personalized discussion. These sessions can be embedded into a survey for a hybrid approach or as a stand-alone qualitative solution. Inquisite is the Web survey tool of choice by market researchers worldwide. A ‘Who’s Who’ of commercial market researchers use Inquisite behind the scenes as their technical ‘secret weapon’ to handle even the largest, most complex, high volume, multicultural surveys. Available as SaaS or on-premise installation. Interactive Video Productions LLC 470 Highway 79 Morganville, NJ 07751 (732) 970-9446 www.interactivevideo.com.com Bob Granito, President [email protected] Itracks 150 -820 51St Street East Saskatoon, SK S7K0X8 (888) 525-5026 www.itracks.com Jim Longo,PRC [email protected] GENESYS full service sampling capabilities include in-house/Webbased sampling systems, multi-mode, Address-Based, 1000-series RDD, listed household, business, targeted and online samples; sample screening. PRO-T-S® and new hostedPRO-T-S are researchPredictive dialing systems that improve productivity, accuracy, quality and flexibility, while reducing costs. ARCS® is a panel management/recruiting and IVR/Web-based data collection system. IVP offers a choice of unique and innovative technology solutions for market researchers across the USA and UK. Our range of services includes usability and eye tracking labs with full-time technicians and videographers for ethnographic research and summary highlight videos. New for 2009: Biometric emotional monitoring labs. Itracks is a world-leading provider of online data collection and online marketing services. We provide online qualitative and quantitative research tools, online marketing research communities, online panels, concepttesting tools and custom development. Itracks specializes in highly complex multi-country studies and has software available in over 20 languages. InterClipper INC 382 Chestnut Hill Rd Stone Ridge, NY 12484 (845) 687-2712 www.interclipper.com Mike Haller [email protected] InterClipper™ provides video clipping for qualitative research. ViC Marker (www.viccd.com) lets you bookmark your video as you watch your sessions. DVD Clipper (www.dvdclipper.com) lets you mark clips on facility produced DVDs. Then you can edit and export the clips for presentations. Free tutorials. www.mra-net.org/alert Kinesis Survey Technologies, LLC 8303 MoPac, Suite 228B Austin, TX 78759 (512) 590-8300 www.kinesissurvey.com/alert Leslie Townsend [email protected] MarketSight LLC 2 Canal Park Cambridge, MA 02141 (617) 582-3800 www.marketsight.com Michael DeNitto [email protected] MarketSight® is an intuitive data analysis application for creating crosstabs, automatically running statistical tests, creating powerful charts, viewing response data and sharing results with clients and colleagues in a secure, Web-based environment. MarketSight is compatible with SPSS, SAS, Triple-S and Excel. (Continued on page 28) Kinesis provides survey, panel management, and community solutions for Web and wireless. Kinesis Survey™ is designed to minimize training/programming time while supporting highly complex research designs. Kinesis Panel™ is a query, distribution, and invitation solution. Kinesis Community Portal is used for creating panel/community Web sites. All provide robust, real-time reporting. MRA’s Alert! Magazine - 07/09 27 Alert! Magazine’s Emerging Technology and Software Directory 2009 (Continued from page 27) MDSS, Inc. 5833 North Post Road Ste D Indianapolis, IN 46216 (317) 541 9740 or (800) 870-6377 www.mdssworld.com Kathy Pellman, VP [email protected] Research Tracker® II by MDSS, Inc. is the industry leader in database management systems for qualitative research. It features easy point-and-click querying by demographics, past participation or any of 100 user-defined fields. Research Tracker® II increases productivity by creating recruiting lists, e-mails, profile sheets, sign-in sheets, confirmation letters, and invoices. A variety of add-on modules are also available. Microtab, Incorporated 10945 State Bridge Road, Ste 401-260 Alpharetta, Georgia 30022 (770) 664-9244 www.microtab.com [email protected] The Standard of Excellence in Cross Tabulation Software, Microtab, Incorporated celebrates the release of Microtab Version 7. This software operates on multiple platforms - from Windows 95 thru the Vista operating systems. Microtab offers complete data processing services – from coding and data entry through statistical testing and presentation quality tables. Modern Day Scribe, LLC 302 Ventura St. Ludlow, MA 01056 (413) 547-8400 www.ModernDayScribe.com Nancy Domenichelli, President/CEO [email protected] Modern Day Scribe, LLC is a certified Women’s Business Enterprise offering digital transcription and data entry services to marketing and marketing research professionals. 28 MRA’s Alert! Magazine - 07/09 Nebu USA LLC Suite C, 823 Delta Avenue Cincinnati, OH 45208 (513) 321-2150 www.nebu.com Andrew Jeavons [email protected] Nebu provides survey software for any size of market research company or enterprise. Dub Knowledge is a highly scalable panel management system for any size of panel from thousands to millions of panelists. Dub InterViewer is a highly stable multi-modal CATI, CAPI, WAPI, Web based interviewing system. Olson Research Group, Inc. 48 Swan Way, Suite 102 Warminster, PA 18974 (267) 487-5500 (215) 672-8988 www.olsonresearchgroup.com Lynn Welsh [email protected] Olson Research Group provides both qualitative and quantitative marketing research services to the Pharmaceutical and Healthcare industries. We specialize in providing data collection, recruitment and analytic services. Our proprietary online research solution incorporates the latest technological advances with custom panels drawn from our database of more than 650,000 healthcare professionals. Productive Access, Inc. 22343 La Palma Ave, Ste A110 Yorba Linda, CA 92887 (800) 693-3111 U.S. & Canada +1-714-693-3110 International http://www.paiwhq.com Brad Hontz [email protected] (714) 693-3100, Ext. 225 Productive Access, Incorporated (PAI) is a leading provider of survey data acquisition, analysis and reporting services. For over 20 years, PAI’s mTAB™ software & services have been the first choice of Fortune 500 firms for survey cross tabulation. mTAB™ removes the cost and complexity of programming, processing and querying large data sets. A special advertising supplement P-STAT, Inc 230 Lambertville-Hopewell Road Hopewell, NJ 08525-2809 (609) 466-9200 www.pstat.com [email protected] P-STAT offers TURF Analysis, sample balancing, stub-and-banner displays, statistical analysis, data and file management and report writing. P-STAT supports block and instream macros, import/export formats for Excel, SPSS and SAS, and runs in interactive (menu or command) or batch mode. P-STAT runs under Windows, Linux and Solaris. QPSMR 1165 8th St S Naples, Fl 34102 (239) 435-3281 www.frameworkUSA.com/qpsmr Liza Wong [email protected] QPSMR is a leading research and analysis software, with facilities from questionnaire design, through data entry (Paper, CAPI/CATI or e-mail) onto analysis and beyond. QPSMR aims to provide powerful, yet easy to use, fully integrated products which are competitively priced. Red Centre Software PO Box 7407 Upper Ferntree Gully, Vi 3156 AUSTRALIA +61 419 309 158 www.redcentresoftware.com John Gwyther [email protected] Ruby: easy-to-use graphical cross-tabulator for all tasks, DP to Presentation. Fast, unlimited dataset size and complexity of analysis. Robust continuous-tracking and data integrity features. Automated reporting in MSOffice/MSGraph including auto-updates. True hierarchic data, comprehensive construction facilities, data import/ export (eg SPSS, Surveycraft, SSS), powerful scripting (JavaScript/VB) to automate everything. www.mra-net.org/alert Alert! Magazine’s Emerging Technology and Software Directory 2009 Revelation 2505 SE 11th Avenue, Suite 202 Portland, OR 97202 (503) 808-1492 www.revelationglobal.com Steve August [email protected] Revelation Project® is the next generation online research system that combines the richness of ethnography with the speed of the Internet. Create diaries, assign photo exercises, present stimuli, probe for more information - no programming required. Revelation gives you tools to capture exactly what’s happening in your customers’ world. Schlesinger Associates Executive Plaza, 10 Parsonage Road Edison, NJ 08837 (732) 906-1122 www.SchlesingerAssocaites.com [email protected] [email protected] Schlesinger Associates is at the cutting edge of research technology solutions, providing the following services to enhance your qualitative studies at our 16 focus group facilities across the U.S. and in the UK. OnDemand downloading and streaming of focus groups and IDIs, live Web streaming, usability labs, eye tracking labs and biometrics labs. TechSmith 2405 Woodlake Drive Okemos, MI 48864-5910 (517) 381-2300 http://www.techsmith.com Shane Lovellette TechSmith Corporation provides practical business software tools and services. TechSmith’s solutions enable users to capture, record and enhance digital content from their computer screens so they can share information in various formats. TechSmith qualitative research solutions empower users to learn about their customers’ needs and experiences. www.mra-net.org/alert A special advertising supplement Techneos Systems 209-788 Beatty Street Vancouver, BC V6G 2Z2 (888) 282- 0641 www.techneos.com [email protected] United Sample 16530 Ventura Blvd., Suite 105 Encino, CA 91436 (818) 524-1218 UnitedSample.com [email protected] Techneos is the world leader in mobile survey systems. Since 1995, clients in over 50 countries use our survey software to conduct sophisticated wireless surveys on a wide range of mobile phones, Smartphones, PDAs, Netbooks, Tablet PCs and laptops, dramatically reducing costs while improving efficiency and data accuracy. United Sample is one of the world’s most innovative online sample companies. Offering: • Quality sample panel • A unique combination of experience and innovation • Expertise in targeting difficult audiences • Cutting-edge technology solutions [PanelShieldTM] • Global reach • A commitment to customer service. The Logit Group, Inc. 5353 Dundas Street West, Suite 101 Toronto, ON M9B 6H8 http://logitgroup.com John Wulff, Vice President, Sales & Marketing [email protected] Voxco 1134 Ste.Catherine St. West, Suite 600 Montreal QC Canada, QC H3B 1H4 1-888-VOXCO-US www.voxco.com Vincent Auger [email protected] The Logit Group - The “GO TO People” for cost-effective, high quality, online and telephone data collection. Logit is a North American leader in developing online survey modules that engage respondents and yield better results. From simple sliders to interactive shelf demos, Logit is at the forefront of Web 2.0 technology http://logitgroup.com/demo. When you partner with Logit, you’ll experience data collection solutions at a whole new level. Voxco supports market and social researchers with Web-enabled applications for data collection, statistical processing and distribution of results. Voxco’s comprehensive suite of products and services enables its clients to significantly improve the productivity of their call centers, and to enhance the quality of their on-line, mobile and person-to-person interviews. Transcend Products, LLC 761 West 1200 North Springville, UT 84663 (888) 261-7444 www.productivedialing.com Karen Heap [email protected] Transcend Products, LLC has developed a predictive dialing platform that eliminates the delays and downtime traditionally associated with predictive dialing. This is achieved using our patent pending predictive clustering technology. We guarantee that you will see a 10% increase in productivity or we will buy it back. Western Wats 701 East Timpanogos Parkway Building M Orem, UT 84097 (801) 373-7735 Jeff Welch, President [email protected] Headquartered in Orem, Utah, Western Wats is the largest survey research data collection company in the United States. Services include Opinion Outpost - Online Panel, Wats Live Interviewing (CATI), Wats Online Web Surveys, Wats IVR Surveys (automated voice messaging) and Wats Data Express™ Online Data Analysis and Custom Real-time Reporting. MRA’s Alert! Magazine - 07/09 29