Care for U, Care for Life.
Transcription
Care for U, Care for Life.
Annual Report 12 / 13 NTUC Unity Healthcare Annual Report 12 / 13 Care for U, Care for Life. Care for U, Care for Life. NTUC Unity Healthcare Co-operative Limited 55 Ubi Ave 1 #08-01 Singapore 408935 T 6590 4300 F 6590 4389 04 Chairman’s Message 06 Board Of Directors 08 Management Team 09Milestones 11 Care For U, Care For Life 12 Body 18Mind 20Family 22 Society 24 Finance 25 Report Of The Directors And Financial Statements 88 Membership Listing And Shareholdings As At 31 March 2013 Contents 1 About NTUC Unity Healthcare Co-operative Limited NTUC Unity Healthcare Co-operative Limited is the largest healthcare co-operative in Singapore with 50 Unity pharmacies and 13 Unity Denticare clinics island-wide. Driven by the focus on Care for Life, NTUC Unity Healthcare Co-operative Limited has revitalised its brand and offers something for everyone through Unity and Unity Denticare. Customers and patients can expect to be served by warm and professional staff, pharmacists and dentists, supported by the Labour Movement’s commitment to care for the community. The NTUC Unity Healthcare Brand Expresses the way in which NTUC supports and encourages well-being for everyone, at all stages of their life. Our brand is symbolised by the logo, which captures our brand essence ‘Care for Life’. It brings together three distinct visual elements: the hand, the heart and the Labour Movement ‘U’. The hand extending from the Labour Movement ‘U’ symbolises the role NTUC plays in providing care, support and guidance to promote a healthy lifestyle for all. The heart is a reflection of love, good health and passion for life. It represents the warmth of human nature and the passion that drives our commitment to promoting wider well-being in the community. The logo portrays a hand nurturing the heart and also releasing it, representing both the protection of life and freedom that healthy living offers to people of all ages. 2 A home-grown and proud Singaporean brand, NTUC Unity Healthcare promises to uphold its ideals and philosophy of its parent NTUC, by ensuring a healthier and happier meaningful life for all ages and collars. Brand Vision & Mission Our vision is to be the partner of choice in the community for every individual and family in caring for their health and wellness. Our mission is to empower people to care for their health and wellness, enabling them to live life to the full. Core Values NTUC Unity Healthcare believes in making a difference and is proud of the contributions we make to the well-being of the communities we serve with these core values: CARE We care for people, inspiring them to be healthy at all stages of life. RESPECT We are inclusive in our thoughts and actions and believe in trust and dignity for all. INTEGRITY We are a trusted member of the community and we are fair and honest in everything we do. PASSION We are passionate about working together to be the first choice health and wellness partner. 3 Caring For Life It is a testament to our social mission to serve the The simple act of care often goes a long way; and community at key locations across the island. it is this caring spirit that is the foundation of the work we do at NTUC Unity Healthcare. We introduced self-help health check stations at five of the NTUC Eldercare Silver ACE NTUC Unity Healthcare was set up in 1992 to Centres. This is to encourage the community address the concerns of Singapore working to take charge of their own health by regularly families over rising healthcare costs. Today, we monitoring basic indicators such as body mass remain focused and committed to caring for our and blood pressure. In addition, our pharmacists community and customers. During the recent visit the Silver ACE Centres quarterly to conduct haze situation in Singapore, we stepped in quickly health checks for the elderly including monitoring and were the first to keep prices of the N95 face of blood sugar levels and medication counselling. masks affordable so as to discourage profiteering. Staff worked tirelessly past midnight during those Unity Denticare has set up an in-house call centre days to ensure availability of face masks in our 50 in December 2012 to serve customers better. outlets for the public. This is the spirit of putting Apart from cost and operational efficiencies, the the customers first at NTUC Unity Healthcare. call centre also brings us closer to the existing customers and helps us reach out to the potential With growing healthcare needs, we will continue to step up efforts to serve core needs of the ones. community and empower our customers to care Looking Ahead for their health and wellness; enabling them to There is much for us to do in the year ahead. The live life to the fullest. Group remains strongly committed to growing our business while creating greater social impact. Our ‘DO GOOD’ Achievements In 2012, NTUC Unity Healthcare launched our One of our key priorities is to scale up and expand range of essential supplements and vitamins our footprint across the island quickly to make it under the “Unity” housebrand. The housebrand more accessible for our customers. This year, we initiative is part of our effort to care holistically for aim to set up at least 6 new Unity stores and 2 our community by offering an affordable range new Denticare clinics. of health products for Singaporeans, especially seniors, with a view to preventing future illnesses. We will continue to focus on strengthening staff These vitamins and supplements are priced, on capability. We have also introduced a Leadership average, 20 to 30 per cent cheaper than national Programme aimed at identifying and grooming brands and have been well-received by our potential employees for future positions, in line customers. with our business expansion. In February 2013, we welcomed the opening of In addition, we will expand the range of “Unity” NTUC Unity’s 50 outlet at 100AM shopping mall. housebrand products so that working families will th 4 be able to have access to an even wider range of affordable healthcare options amid rising cost of living. Our existing housebrand, Origins health food, will continue to expand its presence in major supermarket chains, especially in NTUC FairPrice. Our Financial Performance With the focus over the last two years on consolidating our resources and systems to gear up for future growth, the financial performance of the Group has improved in the current financial year as compared to the previous year. Revenue saw an 11% increase from the previous year to reach $102.5 million, while Profit Before Contribution, Tax and Dividend rose from $0.04 million in the previous year (excluding reversal of allowance for impairment loss on investment property) to $1.36 million in the current year. In view of the Group’s performance and our long-term growth prospects, the Board has recommended a final dividend of 3 cents per share for the financial year, subject to approval at the Annual General Meeting. Appreciation I would like to thank our shareholders, customers and business partners for their unwavering support and confidence in the Group. I would also like to record my appreciation to the Board for their valuable counsel and commitment, and our management and staff for their hard work and dedication to Caring for Life. Ms Tan Hwee Bin Chairman CHAIRMAN’S MESSAGE 5 Tan Hwee Bin Chairman Nora Kang Tan Hock Soon Liak Teng Lit Ms Tan joined the Board in 2009. She is the Chairman of NTUC Unity Healthcare Co-operative Limited and NTUC Eldercare Cooperative Limited. She is the Executive Director of Wing Tai Holdings Limited. She is also a Director of Singapore Labour Foundation, NTUC FairPrice Co-operative Limited and Agency for Integrated Care Pte Ltd. Ms Kang joined the Board in 2004. She is currently the Vice President of NTUC Central Committee, President of DBS Staff Union (DBSSU), Director of NTUC Foodfare Co-operative Limited, Chairman of NTUC Women Committee and Honorary Treasurer of NTUC Club Management Council. Ms Kang is also appointed by Ministry of Manpower Singapore as a member of the Industrial Arbitration Court (IAC) under the Employee Panel. Mr Tan joined the Board in 2012. He is the General Secretary of Food, Drinks and Allied Workers’ Union (FDAWU). Mr Tan currently focuses his attention on the re-employment of mature workers. He is a member of the NWC Committee from 2013 till 2014. He was a recipient of the Comrade of Labour Award by National Trade Union Congress in 2001. Mr Liak joined the Board in 2009. He is currently the Group Chief Executive Officer of Alexandra Health. Mr Liak also serves on the Boards of Pathlight School, NorthLight School, Advisory Panel of the Singapore Human Resources Institute, Advisory Council of the Singapore Computer Society and The Advisory Panel of the School of Information Systems at the Singapore Management University. 6 Pauline Goh Philip Wee Gerry Lee Wade Cruse Ms Goh joined the Board in 2005. She is the Chief Executive Officer of CBRE Singapore and South East Asia, overseeing 7 countries and close to 2,500 employees. She is also an active member of the company’s Asia Pacific Strategic Group that charts the strategic direction for the Asia Pacific region. She is a member of the National University of Singapore’s Department of Real Estate, Consultative Committee that seeks to advise the Department in the continuing review of its academic programmes. Mr Wee joined the Board in 2011. He is the founder of Claymore Training & Consultancy which manages consultancy services for SMEs. Mr Wee has 9 years of experience in the shipping industry in Singapore and has over 3 decades of experience in the retail industry, working with retailers like Selfridges in London, Robinsons & Co. and IKEA Singapore. Mr Lee joined the Board in 2011. He is currently the Managing Director (Business Groups) of NTUC FairPrice Cooperative Limited. He oversees the supermarket, hypermarket, convenience & online business groups at FairPrice. Mr Lee also serves on the Boards of Grocery Logistics of Singapore Pte Ltd, NewFront Investments Pte Ltd, Cheers Holdings (2004) Pte Ltd and NTUC Link Pte Ltd. Mr Cruse joined the Board in 2011. He is a Partner at Bain & Company SE Asia, Inc, a global strategy firm that helps many of the world’s leading companies achieve excellence in their industries. Mr Cruse has spent the last 13 years living and working in Southeast Asia and Europe. Prior to that, he was one of the founding members of two steel mini-mill companies in the US in the mid 1990’s. BOARD OF DIRECTORS 7 Chua Song Khim Group CEO Steven Lye Deputy CEO Chan Yiam Moi General Manager, Unity Sonia Tay Managing Director, Origins Health Food Leon Luai Director, Unity Denticare Ivy Tai Chief Financial Officer Melati Alui Director, Human Resources Jean Loke Director, Real Estate Chong Nai Min Director, Information Systems & Technology MANAGEMENT TEAM 8 (with effect from 11 March 2013) 1971 NTUC Denticare was established to provide comprehensive dental services to individuals and companies. The first clinic was located at the Singapore Conference Hall (formerly known as Conference Hall and Trade Union House) at Shenton Way. 1992 The first NTUC Healthcare outlet was opened in Clementi NTUC FairPrice by the late President Mr Ong Teng Cheong, then Secretary General of NTUC and Deputy Prime Minister. Opening of our flagship store bearing our new identity in 1996 by Mr Lim Boon Heng, then Secretary General of NTUC & Minister without Portfolio 1996 2002 The 18th outlet at Eastpoint was NTUC announced the amalgamation of Denticare with Healthcare. This merger consolidated all its healthcare initiatives under one organisation that allowed the co-operative greater economies of scale and to rationalise its business structure, thereby strengthening its competitiveness. officially opened by Mr Lim Boon Heng, then Secretary General of NTUC and Minister without Portfolio. It was also the flagship shop bearing the new identity – Unity NTUC Healthcare. Opening of our first Unity Pharmacy in 1992 by late President Mr Ong Teng Cheong, then Secretary General of NTUC & Deputy Prime Minister 1997 2004 Recognising the continuing need for Unity’s logo was updated to portray convenient healthcare for customers, a modern and upbeat image with NTUC Healthcare was the first to a new tagline “Your Friend in launch tele-pharmacy, an MOH-approved Healthcare” to symbolise Unity’s aim initiative which enables customers in forging good relationships and to seek health advice and purchase understanding with our customers. medication even in the absence of pharmacists. Its official launch was held at Great World City in October and was witnessed by the then Deputy Secretary General of NTUC, Mr Lim Swee Say. MILESTONES 9 2006 2012 Embracing an alternate outlook in Unity launched its range of daily the health and wellness sector, NTUC essential vitamins and supplements Healthcare launched a new concept of under its own “Unity” brand name. lifestyle living with the opening of its These Unity housebrand products first store at Great World City that was are priced at least 20% cheaper than remodelled under this new concept. national brands, making it more The Living Pharmacy stores boast a affordable so that everyone can wider variety of products plus a variety of organic products to cater to the growing public awareness of organic consumption for a healthier lifestyle. The Living Pharmacy outlet at Great World City also housed an organic café using ingredients sold within the store. In the same year, NTUC Healthcare was awarded the SuperBrands award that recognises the brand as one of the best and most-valued names in Singapore. benefit from preserving their health Opening of the 47th Unity store at The Clementi Mall showcasing the revitalised look in 2011 and preventing future illnesses. its 47th store at The Clementi Mall showcasing the revitalised look with an emphasis on “Care for Life”. The opening was officiated by Secretary General of NTUC, Mr Lim Swee Say. Also a wellness brand of Unity Healthcare, NTUC Denticare was rebranded as NTUC Unity Denticare. The clinic at NTUC Income Tampines Junction bearing the new identity and revitalised look was officially opened by NTUC Unity Healthcare Chairman, Ms Tan Hwee Bin. This was also Unity Denticare’s 13th clinic. Opening of the 50th Unity store at 100 AM by Mr Lim Boon Heng, Mr Sam Tan, Ms Tan Hwee Bin & Mr Chua Song Khim 2013 Unity’s 50th store at 100 AM was officially opened by Mr Lim Boon Heng (Chairman, NTUC Enterprise), Mr Sam Tan (MP for Radin Mas SMC), Ms Tan Hwee Bin (Chairman, NTUC Unity Healthcare) and Mr Chua Song Khim (Group CEO, NTUC Unity Healthcare). The official The Living Pharmacy, a new concept of lifestyle living, was launched in 2006 opening marked Unity Healthcare’s commitment to extend our reach to 2011 serve the needs of working families NTUC Healthcare unveiled its revitalised brand identity with a new name NTUC Unity Healthcare Co-operative Limited. As one of the wellness brands under the NTUC Unity Healthcare Group, Unity opened 10 and our community. Opening of the 13th Unity Denticare clinic at NTUC Income Tampines Junction Care for you, Care for life At NTUC Unity Healthcare Co-operative Limited, our customers and patients deserve the utmost care and dedicated services. We do not only look after our business, we are also committed to caring for the health and wellness of families and individuals. In our Care for U, Care for Life report, we will illustrate how we engage with the society and communities through our work and businesses. Based on five pillars – Body, Mind, Family, Society and Finance – we invite you to learn about the foundations and what it takes for NTUC Unity Healthcare to continue its mission as a caring healthcare partner. 11 NTUC Unity, Tampines One Body Understanding Our Businesses NTUC Unity Healthcare Co-operative Limited is the largest healthcare co-operative in Singapore. Established in August 1992, Unity is the retail pharmacy arm of Unity Healthcare Co-operative. Its mission is to improve the health and total well being of our customers by being the most professional pharmacy chain and delivering the highest level of customer satisfaction, at the most competitive prices. Mr Sean Ang, Pharmacist NTUC Unity, Toa Payoh 12 In 2012, NTUC Unity Healthcare introduced to provide more practical information to help our a range of essential vitamins and physically challenged customers lead a normal life. supplements under the “Unity” housebrand. Priced at an average of 20 per cent lower than In February this year, we also celebrated the national brands, the housebrand products are opening of NTUC Unity’s 50th outlet at 100AM. an effort to set benchmark prices for essential The opening is a milestone for NTUC Unity goods and services, and to help moderate the Healthcare in our journey to extend our pharmacy cost of living for Singapore working families. services to a wider community. In conjunction with The “Unity” housebrand initiative is part of the the opening, NTUC Unity also supplied a year’s NTUC Social Enterprise 2015 Vision to deliver worth of housebrand supplements to some 50 greater social impact. By 2015, NTUC Unity needy elderly from NTUC Eldercare Silver plans to make available some 100 “Unity” ACE Centres. products, which will include over-the-counter medications, first-aid kits, and skin and body Come 2015, we are looking to have an expanded care products. network of 80 Unity outlets throughout the island. As we continue our expansion, the existing outlets Not forgetting the elderly and disabled, Unity will also undergo renovation and refurbishment to also provides a range of care and mobility give our customers a better shopping experience. products under the Home Care section to Our new and refurbished outlets are designed assist them. The products include mobility aids based on 3 principles. such as wheelchairs, walking sticks, commode chairs and crutches. Moving forward, Unity will continue to enhance and develop this section 1. Simplicity – standardised fixtures to support the display of a wider product range that includes healthcare, derma skin care as well as organic food. 2. Ease – Wider aisles that allow for easy access, brighter lighting and category signages to help locate products with ease. 3. Delight – Friendly service of our retail assistants and professional advice provided by our trained pharmacists to help individuals and families. These principles are part of our store enhancement efforts to improve our physical layout and ambience of our outlets so that our customers can enjoy shopping with us. Last year, eight outlets received a facelift. The refurbished stores include those located in Yishun, Clementi, Rivervale Plaza and Raffles City. Unity Housebrand 13 Warm and pleasant interior reflecting our brand essence Incorporated in 1990, Origins Healthcare is a subsidiary of Unity Healthcare Co-operative. Origins Healthcare is a dedicated wholesaler and distributor of natural and organic products and health publications books. Origins Healthcare aims to offer healthy wholesome foods at affordable prices to the community. These quality merchandise ranging from whole foods to natural skin care products are made readily available through our comprehensive distribution network of supermarkets, pharmacies and hospitals. In a gesture to provide equal work opportunities, Origins Healthcare products are also packed by people suffering from speech and hearing disabilities. 14 Our goal for Unity stores is not to be just retail outlets but family-friendly pharmacy stores – where customers not only buy medication and health supplements but also receive helpful health information and advice. Our team of professional pharmacists aims to be family pharmacists whom families and individuals can trust for their health and wellness needs. Mr Chua Song Khim Group Chief Executive Officer NTUC Unity Healthcare Our values originate from our care for our customers and this will always be the foundation of our company. As we work towards our 2015 vision, we strive to be the healthcare partner of choice in the community, offering health and wellness products that meet the needs of customers at every of their life stages. We will continue to improve ourselves to better serve our customers. Mr Steven Lye Deputy Chief Executive Officer NTUC Unity Healthcare Ms Jenny Tan, Senior Retail Executive NTUC Unity, AMK Hub 15 Dr Lee Pik Gah, Dental Surgeon NTUC Unity Denticare, Bukit Merah Central Started in August 1971, Unity Denticare is the dental care arm of Unity Healthcare Co-operative. With 13 clinics conveniently located across Singapore and over 100 professional dentists and dedicated staff, Unity Denticare aims to provide comprehensive dental services to individuals and companies. By 2015, Unity Denticare is looking to an expanded network of 20 clinics. All Unity Denticare staff undergo training to learn how to handle a range of scenarios in the clinics. The training covers the areas of customer service, operational and work efficiency, and basic cardiac life support. Through these preparation courses, staff will be equipped with skills such as basic infection control and inventory management. To maintain a high standard of cleanliness, Dental Dr Tiju Krishnan, Dental Surgeon NTUC Unity Denticare, AMK Hub Assistants will understand the importance of basic infection control, and their roles and responsibilities as healthcare workers. 16 More training programmes are in the pipeline to ensure staff will continue to provide quality service to our customers. The training includes telephone etiquette and service excellence to equip staff with basic customer service skills to handle customers in difficult situations. This reaffirms our commitment to train all staff to deliver excellent, customised and personalised service. As we strive to standardise practice across all the Denticare clinics, we are able to project a better image and provide better service to our customers. To accommodate the evolving needs of dental care, Unity Denticare has also introduced aesthetic application such as Invisalign to its list of comprehensive dental services. With a dedicated hotline and call centre, patients can get their queries addressed efficiently. The hotline reduces the call drop rate, affirming our commitment to better serve our patients. NTUC Unity Denticare, Tampines Junction 17 NTUC Unity Healthcare Keep Fit Day Mind Training Our Staff At NTUC Unity Healthcare, we emphasise learning and development which focuses on excellence in the areas of operations, service, and people. • Operations Excellence To improve operational execution by mastering basic retail skills • Service Excellence To develop a customer-centric culture within the organisation • People Excellence To enhance leadership competencies and drive performance through the development of soft skills Monthly staff lunch 18 All new employees of Unity pharmacies go All ground staff will also attend monthly through a compulsory five-day training course product knowledge training conducted by called the New Employee Essential Programme suppliers to understand the merchandise (NEEP). NEEP aims to equip new employees better. With the training, staff can better with the basic knowledge of working at Unity address customer queries and help them make Healthcare, helping them better understand its informed decisions on their purchases. yaD policies and procedures. Enriching Our People The programme takes on a five-step approach At NTUC Unity Healthcare, we believe a healthy which provides new staff with the essential work-life balance will enhance the lives of our skills to effectively carry out daily routines staff. Besides monthly staff lunches at the head and basic functions. The training includes office, a Keep Fit Day has also been introduced performing stock control operations, routine for HQ staff to take part in various activities housekeeping duties, point-of-sale operations, such as bowling or brisk walking. Employees communicating effectively to customers and are further encouraged to spend quality time projecting a professional and positive image with their family through Eat With Your Family at work. Day which happens on the last Friday of every month. All existing ground staff will also undergo customer service training. The Certified Service These activities continue to serve as a platform Professional Course offered by NTUC Learning to foster strong bonds among the staff and Hub aims to equip ground staff with the skills management. It is also our way of looking after on how to interact with customers and exceed our staff and ensuring they have adequate time service standards through delivering excellent, off from work to enjoy the simple pleasures customised and personalised service. of life. NTUC Unity’s Pre-registered Pharmacist Training 19 Mdm Rena Ong, Pharmacy Assistant NTUC Unity, Rivervale Mall At NTUC Unity Healthcare, our customers are like our family members. We believe in treating you with sincerity, respect and deserving attention. We find renew vigour in your compliments to continue providing the best service to you. Your words propel us to do better and reach out to touch the lives of more people in the community. With your continuous support, Unity Healthcare aims to be the holistic healthcare provider for you and your family. It is a pleasant experience when I visit the Rivervale Mall Unity outlet. I am impressed with Madam Rena Ong who attended to me. She demonstrated great customer service skills and is very knowledgeable with most of my queries. NTUC Unity Pharmacy Customer Ms Cheryl Phua Family I have been a regular customer at the NEX Unity branch for the past two years. During this period, Miss Jennifer Seow and Miss Ivy Tan have provided fantastic service to my family and me. They are patient and exercise care to help us select the products that will suit our needs and requirement. NTUC Unity Pharmacy Customer Ms Doreen Chia The retail staff remembered that I was looking for a product, which was unfortunately out of stock. On my next visit, they presented the item to me without me asking for it. I definitely appreciated the gesture. NTUC Unity Pharmacy Customer Ms Penny Radcligue 20 I truly appreciate the services of Dr Diana Lee at Unity Denticare AMK Hub. We had no prior appointment but Dr Lee quickly attended to my son, Ryan, who had broken his tooth and calmed his fears. Despite a busy schedule, she still took time to explain all the options that were available to treat Ryan. Not only was Dr Lee skilful in giving Ryan a set of teeth which looked good as new, I was pleasantly surprised when she called a few days later to check on Ryan’s progress. I applaud Dr Lee for her professionalism and thank her for going the extra mile. NTUC Unity Denticare Customer Ms Serene Cordeiro I witnessed exemplary customer service from the Unity Denticare reception staff at AMK Hub, especially from Ms Danielle Poon. She went beyond duty to assist a woman who was not interested in paying for services at Denticare. Despite the situation, the staff remained calm and managed it well. NTUC Unity Denticare Customer Ms Paulette Tan I would like to express my high appreciation to the services of Dr Lee Pik Gah and her staff of Bukit Merah Central branch. With their effective and quick services and professional treatments, they removed the sharp pain of my second molar. NTUC Unity Denticare Customer Mr Frank Wu Fei Dr Lee Pik Gah, Dental Surgeon Ms Eden Tanoja, Dental Assistant NTUC Unity Denticare, Bukit Merah Central 21 Health check at NTUC Eldercare Silver ACE Centre Society Caring For The Community NTUC Unity Healthcare aims to provide affordable basic healthcare services to Singapore’s working families. Staying true to our social mission, we continue to do our part to contribute and care for our community and the underprivileged. Through partnerships with like-minded organisations, we seek to take a further step towards fulfilling our mission to care for life. Healthy Lifestyle For All Since October 2012, NTUC Unity has tied up with the Agency for Integrated Care on their Community Health Assist Scheme (CHAS) that allows CHAS cardholders who typically come from lower income families to enjoy a five per cent discount on all regular priced items at Unity pharmacies. CHAS cardholders also pay subsidised rates at Unity Denticare clinics. 22 Not Forgetting The Elderly In conjunction with the opening of NTUC Unity’s 50th outlet, some 50 needy elderly were selected to receive a year’s supply of the “Unity” housebrand vitamins and supplements at no cost. The range of supplements given is based on the existing health conditions of the elderly who were selected from five NTUC Eldercare Silver ACE Centres namely: Henderson, Telok Blangah, Lengkok Bahru, Redhill and Taman Jurong. Unity’s Pharmacists Day Health check stations have been set up at these five centres and are estimated to reach out to Sweet Spot Programme more than 1,200 elderly living in the vicinity A collaboration with the NUS Department of of the centres. The station consists of basic Pharmacy, this 6-month programme aims to equipment that allows users to check blood help diabetic patients manage and improve pressure and their body mass index (BMI). Staff their conditions through counselling and at the centres can help the elderly with the lifestyle modifications such as diet changes checks although seniors who are able to do so and exercise. Our pharmacists will also work are encouraged to perform the checks on their closely with the patients to set achievable goals own to encourage accountability over their for themselves and monitor their progress. own health. Patients who sign up for this programme are monitored closely for their blood pressure, To ensure the seniors receive adequate and blood cholesterol and blood glucose by the quality care, Unity pharmacists visit the pharmacists. centres quarterly to conduct health checks and medication reviews. These checks include Annual Pharmacists Day blood pressure, blood glucose and BMI. The This annual event has become a staple affair pharmacists will also provide medication review on NTUC Unity Healthcare’s calendar. Last year, and counselling for the seniors and work closely Unity pharmacists and senior management took with staff to monitor their health. By providing time out to spend a day with a group of seniors the health check results to the centres, the staff from NTUC Eldercare. can assist to monitor these seniors, especially those who need closer medical attention. The day began with serving breakfast to the seniors and dining with them, before heading With the Health Check Station provided by Unity Healthcare, the seniors at SilverACE @ Redhill may now measure their own blood pressure, weight, height, body mass index and do eye test chart checks at their convenience. Since the set up of the station, the seniors feel more in charge of their own health. Ms Mardiana Othman Centre Supervisor NTUC Eldercare Silver ACE Centre @ Redhill out to the nearby garden for a walk and workout session. The meaningful activity served as a platform for the community pharmacists to spend time with the group of people they serve regularly. It was also an opportunity for senior management to interact with pharmacists and better understand the work they do. 23 NTUC Unity, Clementi Mall Finance NTUC Unity Healthcare strives to deliver social impact (Do Good) to the community and this could not be achieved without the business being financially sustainable and profitable (Do Well). We would like to thank all our customers for their confidence and strong support that brought us to where we are today. The financial statements as set out on page 26 to 85 are drawn up and audited so as to give a true and fair view of the state of affairs of the Company as at 31 March 2013. 24 Report Of The Directors & Financial Statements As At 31 March 2013 26 Report Of The Directors 28 Statement By Directors 29 Independent Auditors’ Report 31 Statements Of Financial Position 32 Statements Of Comprehensive Income 34 Statements Of Changes In Equity 37 Consolidated Statement Of Cash Flows 39 Notes To Financial Statements 25 NTUC Unity Healthcare Annual Report 12 / 13 NTUC UNITY HEALTHCARE CO-OPERATIVE LIMITED AND ITS SUBSIDIARIES REPORT OF THE DIRECTORS The Directors of the Co-operative present their report to the members together with the audited financial statements of the Group for the financial year ended 31 March 2013 and the statement of financial position of the Co-operative as at 31 March 2013 and the statement of comprehensive income and statement of changes in equity of the Co-operative for the financial year ended 31 March 2013. 1. Directors The Directors of the Co-operative in office at the date of this report are: Tan Hwee Bin (Chairman) Pauline Goh Nora Kang Lee Kian Hup Gerry Liak Teng Lit Wade Cruse Philip Vincent Wee Tan Hock Soon (Appointed on 25 September 2012) 2. Arrangements to enable Directors to acquire shares or debentures Neither at the end of nor at any time during the financial year was the Co-operative a party to any arrangement whose object is to enable the Directors of the Co-operative to acquire benefits by means of the acquisition of shares in or debentures of the Co-operative or any other body corporate. 3. Directors’ interests in shares or debentures According to the register of Directors’ shareholdings kept by the Co-operative, none of the Directors of the Co-operative holding office at the end of the financial year had any interest in shares or debentures of the Co-operative or its related corporations except as detailed below: Shareholdings registered in the name of Director Balance as at 1 April 2012 Balance as at 31 March 2013 Number of ordinary shares The Co-operative Nora Kang 4. 50 50 Directors’ contractual benefits Since the end of the previous financial year, no Director of the Co-operative has received or become entitled to receive a benefit by reason of a contract made by the Co-operative or by a related corporation with the Director, or with a firm of which he is a member, or with a company in which he has a substantial financial interest, except as disclosed in the financial statements. 26 Page 1 NTUC UNITY HEALTHCARE CO-OPERATIVE LIMITED AND ITS SUBSIDIARIES REPORT OF THE DIRECTORS (Continued) 5. Share options There were no share options granted by the Co-operative or its subsidiaries during the financial year. There were no shares issued during the financial year by virtue of the exercise of options to take up unissued shares of the Co-operative or its subsidiaries. There were no unissued shares of the Co-operative or its subsidiaries under options as at the end of the financial year. 6. Auditors The auditors, BDO LLP, have expressed their willingness to accept re-appointment. On behalf of the Board of Directors Tan Hwee Bin Chairman Pauline Goh Director Singapore 2 August 2013 Page 2 27 NTUC Unity Healthcare Annual Report 12 / 13 NTUC UNITY HEALTHCARE CO-OPERATIVE LIMITED AND ITS SUBSIDIARIES STATEMENT BY DIRECTORS In the opinion of the Board of Directors, (a) the consolidated financial statements of the Group, the statement of financial position, statement of comprehensive income and statement of changes in equity of the Co-operative with the notes thereon are properly drawn up in accordance with the provisions of the Singapore Co-operative Societies Act, Chapter 62 and Singapore Financial Reporting Standards so as to give a true and fair view of the state of affairs of the Group and of the Co-operative as at 31 March 2013 and of the results and changes in equity of the Group and of the Co-operative and cash flows of the Group for the financial year ended on that date; (b) at the date of this statement, there are reasonable grounds to believe that the Co-operative will be able to pay its debts as and when they fall due; (c) the accounting and other records required by the Act to be kept by the Co-operative have been properly kept in accordance with the provisions of the Act; and (d) the receipt, expenditure and investment of monies and the acquisition and disposal of assets made by the Co-operative during the year ended 31 March 2013 have been in accordance with the By-laws of the Co-operative and provisions of the Act. On behalf of the Board of Directors Tan Hwee Bin Chairman Pauline Goh Director Singapore 2 August 2013 28 Page 3 INDEPENDENT AUDITORS’ REPORT TO THE MEMBERS OF NTUC UNITY HEALTHCARE CO-OPERATIVE LIMITED Report on the Financial Statements We have audited the accompanying financial statements of NTUC Unity Healthcare Co-operative Limited (the “Co-operative”) and its subsidiaries (the “Group”), which comprise the statements of financial position of the Group and of the Co-operative as at 31 March 2013, the statements of comprehensive income and statements of changes in equity of the Group and of the Co-operative and statement of cash flows of the Group for the financial year then ended, and a summary of significant accounting policies and other explanatory information as set out on pages 31 to 85. Management’s Responsibility for the Financial Statements Management is responsible for the preparation of financial statements that give a true and fair view in accordance with the provisions of the Singapore Co-operative Societies Act, Chapter 62 (the “Act”) and Singapore Financial Reporting Standards, and for devising and maintaining a system of internal accounting controls sufficient to provide a reasonable assurance that assets are safeguarded against loss from unauthorised use or disposition; and transactions are properly authorised and that they are recorded as necessary to permit the preparation of true and fair profit and loss accounts and balance sheets and to maintain accountability of assets. Auditors’ Responsibility Our responsibility is to express an opinion on these financial statements based on our audit. We conducted our audit in accordance with Singapore Standards on Auditing. Those standards require that we comply with ethical requirements and plan and perform the audit to obtain reasonable assurance about whether the financial statements are free from material misstatement. An audit involves performing procedures to obtain audit evidence about the amounts and disclosures in the financial statements. The procedures selected depend on the auditor’s judgement, including the assessment of the risks of material misstatement of the financial statements, whether due to fraud or error. In making those risk assessments, the auditors consider internal control relevant to the entity’s preparation of financial statements that give a true and fair view in order to design audit procedures that are appropriate in the circumstances, but not for the purpose of expressing an opinion on the effectiveness of the entity’s internal control. An audit also includes evaluating the appropriateness of accounting policies used and the reasonableness of accounting estimates made by management, as well as evaluating the overall presentation of the financial statements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our audit opinion. Page 4 29 NTUC Unity Healthcare Annual Report 12 / 13 INDEPENDENT AUDITORS’ REPORT TO THE MEMBERS OF NTUC UNITY HEALTHCARE CO-OPERATIVE LIMITED Report on the Financial Statements (Continued) Opinion In our opinion, the consolidated financial statements of the Group, the statement of financial position, statement of comprehensive income and statement of changes in equity of the Cooperative are properly drawn up in accordance with the provisions of the Act and Singapore Financial Reporting Standards so as to give a true and fair view of the state of affairs of the Group and of the Co-operative as at 31 March 2013 and of the results and changes in equity of the Group and of the Co-operative and cash flows of the Group for the financial year ended on that date. Report on Other Legal and Regulatory Requirements In our opinion, (a) the accounting and other records required by the Act to be kept by the Co-operative have been properly kept in accordance with the provisions of the Act; (b) the receipt, expenditure and investment of monies and the acquisition and disposals of assets by the Co-operative during the financial year ended 31 March 2013 have been made in accordance with the By-laws of the Co-operative and the provisions of the Act; and (c) the accounting and other records required by the Singapore Companies Act, Chapter 50, to be kept by those subsidiaries incorporated in Singapore of which we are the auditors have been properly kept in accordance with the provisions of the Singapore Companies Act, Chapter 50. BDO LLP Public Accountants and Chartered Accountants Singapore 2 August 2013 Page 5 30 NTUC UNITY HEALTHCARE CO-OPERATIVE LIMITED AND ITS SUBSIDIARIES NTUC UNITY HEALTHCARE CO-OPERATIVE LIMITED AND ITS SUBSIDIARIES STATEMENTS OF FINANCIAL POSITION AS AT 31 MARCH 2013 STATEMENTS OF FINANCIAL POSITION AS AT 31 MARCH 2013 Note ASSETS Current ASSETS assets Cash andassets cash equivalents Current Trade andcash other receivables Cash and equivalents Prepayments Trade and other receivables Inventories Prepayments Inventories Non-current assets Investments subsidiaries Non-currentin assets Available-for-sale financial Investments in subsidiaries assets Available-for-sale financial Property, assets plant and equipment Investment properties Property, plant and equipment Investment properties Total assets Total assets LIABILITIES AND EQUITY Current liabilities LIABILITIES AND EQUITY Trade and other payables Current liabilities Provision Trade and other payables Current Provisionincome tax payable Share capital repayable on Current income tax payable demand Share capital repayable on demand Non-current liability Deferred tax liabilities Non-current liability Note Group 2013Group $ 2013 Co-operative 2013 Co-operative $ 2013 2012 $ 2012 2012 $ 2012 $ $ $ $ 17,789,308 5,514,862 17,789,308 338,959 5,514,862 13,895,669 338,959 16,333,595 6,442,449 16,333,595 297,987 6,442,449 13,318,856 297,987 15,021,763 6,387,846 15,021,763 323,795 6,387,846 12,815,145 323,795 12,074,916 8,961,327 12,074,916 279,782 8,961,327 11,824,615 279,782 37,538,798 36,392,887 34,548,549 33,140,640 8 - - 1,270,506 1,270,506 8 9 10 9 11 10 1,047,005 12,338,272 1,047,005 8,079,281 12,338,272 883,610 13,143,487 883,610 8,314,454 13,143,487 1,270,506 1,047,005 12,289,144 1,047,005 8,079,281 12,289,144 1,270,506 883,610 13,079,469 883,610 8,314,454 13,079,469 59,003,356 58,734,438 57,234,485 56,688,679 14 19,869,560 900,000 19,869,560 200,306 900,000 19,960,078 795,000 19,960,078 238,734 795,000 19,864,136 900,000 19,864,136 900,000- 19,622,897 795,000 19,622,897 795,000- 15 200,306 17,367,824 238,734 17,468,824 17,367,824 17,468,824 15 38,337,690 17,367,824 38,462,636 17,468,824 38,131,960 17,367,824 37,886,721 17,468,824 38,337,690 38,462,636 38,131,960 37,886,721 4 5 4 5 6 6 11 13 14 13 37,538,798 13,895,669 21,464,558 8,079,281 59,003,356 21,464,558 36,392,887 13,318,856 22,341,551 8,314,454 58,734,438 22,341,551 34,548,549 12,815,145 22,685,936 8,079,281 57,234,485 22,685,936 33,140,640 11,824,615 23,548,039 8,314,454 56,688,679 23,548,039 12 1,988 1,988 - - 12 38,339,678 1,988 38,464,624 1,988 38,131,960- 37,886,721- 38,339,678 38,464,624 38,131,960 37,886,721 100,000 443,145 100,000 19,539,044 443,145 100,000 279,750 100,000 19,331,820 279,750 100,000 443,145 100,000 18,559,380 443,145 100,000 279,750 100,000 18,422,208 279,750 Total equity Non-controlling interest Total equity liabilities and equity Total 19,539,044 20,082,189 581,489 20,082,189 20,663,678 581,489 59,003,356 20,663,678 19,331,820 19,711,570 558,244 19,711,570 18,559,380 19,102,525 19,102,525- 18,422,208 18,801,958 18,801,958- Total liabilities and equity 59,003,356 58,734,438 57,234,485 56,688,679 Total liabilities Deferred tax liabilities Total liabilities Equity Share capital Equity Fair reserve Sharevalue capital Retained earnings Fair value reserve Equity attributable to owners Retained earnings of the parent Equity attributable to owners Non-controlling of the parent interest 15 16 15 16 20,269,814 558,244 58,734,438 20,269,814 19,102,52557,234,485 19,102,525 The accompanying notes form an integral part of these financial statements. The accompanying notes form an integral part of these financial statements. 18,801,95856,688,679 18,801,958 Page 6 Page 6 31 NTUC Unity Healthcare Annual Report 12 / 13 NTUC UNITY HEALTHCARE CO-OPERATIVE LIMITED AND ITS SUBSIDIARIES NTUC UNITY HEALTHCARE CO-OPERATIVE LIMITED AND ITS SUBSIDIARIES STATEMENTS OF COMPREHENSIVE INCOME FOR THE FINANCIAL YEAR ENDED 31 MARCH 2013 STATEMENTS OF COMPREHENSIVE INCOME FOR THE FINANCIAL YEAR ENDED 31 MARCH 2013 Continuing operations Revenue Continuing operations Other operating income Revenue Consumables used Other operating income Staff costs Consumables used Depreciation expense Staff costs Rental expense Depreciation expense Other operating expenses Rental expense Finance costs Other operating expenses Profit before income tax and Finance costs contributions Profit before income tax and Income tax expense contributions Profit for the financial year from Income tax expense continuing operations Profit for the financial year from continuing operations Discontinuing operation Loss for the financial year from Discontinuing discontinuingoperation operation Loss for the financial year from Profit before contributions discontinuing operation Profit before contributions Contributions Central Co-operative Fund Contributions Singapore Labour Foundation Central Co-operative Fund Profit after contributions Singapore Labour Foundation Honorarium to directors Profit after contributions Profit for the financial year Honorarium to directors Profit for the financial year Other comprehensive income: Available-for-sale financial assets Other comprehensive income: - fair value gain/(loss) Available-for-sale financial assets - reclassifications to profit or loss - fair value gain/(loss) Income tax relating to components - reclassifications to profitincome or loss of other comprehensive Income tax relating to components Other comprehensive income for of comprehensive income theother financial year, net of tax Other comprehensive income for Total comprehensive income for the financial year, net of tax the financial year Total comprehensive income for the financial year Group Note 2013 2012 Group $ $ Note 2013 2012 $ $ 17 102,510,277 91,379,176 18 6,183,092 5,917,615 17 102,510,277 91,379,176 (69,610,679) (62,035,147) 18 6,183,092 5,917,615 19 (17,441,967) (16,048,587) (69,610,679) (62,035,147) (2,900,446) (2,559,195) 19 (17,441,967) (16,048,587) (10,649,507) (9,592,134) (2,900,446) (2,559,195) (6,733,413) (6,012,849) (10,649,507) (9,592,134) 20 (516,652) (527,296) (6,733,413) (6,012,849) 20 (516,652) (527,296) 21 840,705 521,583 22 (133,745) (177,370) 21 840,705 521,583 22 (133,745) (177,370) 706,960 344,213 706,960 344,213 Co-operative 2013 2012 Co-operative $ $ 2013 2012 $ $ 94,792,976 84,575,237 7,323,757 7,114,254 94,792,976 84,575,237 (65,766,737) (58,656,258) 7,323,757 7,114,254 (15,581,941) (14,372,066) (65,766,737) (58,656,258) (2,873,356) (2,539,299) (15,581,941) (14,372,066) (10,596,540) (9,638,296) (2,873,356) (2,539,299) (6,417,844) (5,718,719) (10,596,540) (9,638,296) (516,652) (527,296) (6,417,844) (5,718,719) (516,652) (527,296) 363,663 237,557 363,663 363,663 237,557 237,557- 363,663 237,557 7 - (199,609) - (27,112) 7 706,960 - 144,604 (199,609) 363,663 - 210,445 (27,112) 706,960 144,604 363,663 210,445 (25,000) (76,341) (25,000) 605,619 (76,341) (122,150) 605,619 483,469 (122,150) (25,000) (47,018) (25,000) 72,586 (47,018) (40,200) 72,586 32,386 (40,200) (25,000) (76,341) (25,000) 262,322 (76,341) (122,150) 262,322 140,172 (122,150) (25,000) (47,018) (25,000) 138,427 (47,018) (40,200) 138,427 98,227 (40,200) 483,469 32,386 140,172 98,227 163,395 163,395 -- (45,000) (79,412) (45,000) (79,412) - 163,395 163,395 -- (45,000) (79,412) (45,000) (79,412)- 163,395- (124,412) 163,395- (124,412)- 163,395 646,864 (124,412) (92,026) 163,395 303,567 (124,412) (26,185) 646,864 (92,026) 303,567 (26,185) 23 24 23 24 16 16 16 16 The accompanying notes form an integral part of these financial statements. The accompanying notes form an integral part of these financial statements. 32 Page 7 Page 7 NTUC UNITY HEALTHCARE CO-OPERATIVE LIMITED AND ITS SUBSIDIARIES NTUC UNITY HEALTHCARE CO-OPERATIVE LIMITED AND ITS SUBSIDIARIES STATEMENTS OF COMPREHENSIVE INCOME FOR THE FINANCIAL YEAR ENDED 31 MARCH 2013 (Continued) STATEMENTS OF COMPREHENSIVE INCOME FOR THE FINANCIAL YEAR ENDED 31 MARCH 2013 (Continued) Note Note Profit/(Loss) for the financial year attributable to: Profit/(Loss) for the financial Owners of the parent year attributable to: Non-controlling interest Owners of the parent Non-controlling interest Total comprehensive income attributable to: Total comprehensive income Owners of the parent attributable to: Non-controlling interest Owners of the parent Non-controlling interest Group 2013 Group $ 2013 $ 2012 $ 2012 $ Co-operative 2013 Co-operative $ 2013 $ 2012 $ 2012 $ 210,224 273,245 210,224 483,469 273,245 (181,147) 213,533 (181,147) 32,386 213,533 140,172 140,172 140,172 - 98,227 98,227 98,227 - 483,469 32,386 140,172 98,227 373,619 273,245 373,619 646,864 273,245 (305,559) 213,533 (305,559) (92,026) 213,533 303,567 303,567 303,567 - (26,185) (26,185) (26,185) - 646,864 (92,026) 303,567 (26,185) The accompanying notes form an integral part of these financial statements. The accompanying notes form an integral part of these financial statements. Page 8 Page 8 33 34 25 25 25 25 Distribution Distribution to to owners owners of of the the parent parent Dividends Dividends Transaction Transaction with with non-controlling non-controlling interest interest Dividends Dividends 100,000 100,000 -- -- --- -- 100,000 100,000 Share Share capital capital $ $ The The accompanying accompanying notes notes form form an an integral integral part part of of these these financial financial statements. statements. Balance Balance at at 31 31 March March 2013 2013 Total Total comprehensive comprehensive income income for for the the financial financial year year 9 9 Note Note Profit Profit for for the the financial financial year year Other comprehensive Other comprehensive income income for for the the financial financial year: year: Available-for-sale financial assets: Available-for-sale financial assets: -- fair fair value value gain gain Balance Balance at at 1 1 April April 2012 2012 Group Group STATEMENTS OF OF CHANGES CHANGES IN IN EQUITY EQUITY STATEMENTS FOR THE FINANCIAL YEAR ENDED 31 MARCH MARCH 2013 2013 FOR THE FINANCIAL YEAR ENDED 31 NTUC UNITY UNITY HEALTHCARE HEALTHCARE CO-OPERATIVE CO-OPERATIVE LIMITED LIMITED NTUC AND ITS SUBSIDIARIES AND ITS SUBSIDIARIES -19,539,044 19,539,044 443,145 443,145 (3,000) (3,000) -210,224 210,224 -- -- 163,395 163,395 163,395 163,395 210,224 210,224 19,331,820 19,331,820 279,750 279,750 -- Retained Retained earnings earnings $ $ Fair Fair value value reserve reserve $ $ 20,082,189 20,082,189 -- (3,000) (3,000) 163,395 163,395 373,619 373,619 581,489 581,489 (250,000) (250,000) -- -273,245 273,245 273,245 273,245 558,244 558,244 19,711,570 19,711,570 210,224 210,224 NonNoncontrolling controlling interest interest $ $ Equity Equity attributable attributable to owners owners of of to the parent the parent $ $ Page Page 9 9 20,663,678 20,663,678 (250,000) (250,000) (3,000) (3,000) 163,395 163,395 646,864 646,864 483,469 483,469 20,269,814 20,269,814 Total Total equity equity $ $ NTUC Unity Healthcare Annual Report 12 / 13 35 25 25 25 25 Transaction with with non-controlling non-controlling interest Transaction interest Dividends Dividends 100,000 100,000 The accompanying accompanying notes notes form form an an integral integral part part of of these these financial financial statements. statements. The Balance at at 31 31 March March 2012 2012 Balance -- -- -- Distributions to to owners Distributions owners of of the the parent parent Dividends Dividends Total Total comprehensive comprehensive income income for for the the financial financial year year --- 9,16 9,16 16 16 Other Other comprehensive comprehensive income income for for the the financial financial year: year: Available-for-sale financial assets: Available-for-sale financial assets: -- fair fair value value loss loss -- reclassifications reclassifications to to profit profit or or loss loss 279,750 279,750 -- -- (124,412) (124,412) (45,000) (45,000) (79,412) (79,412) -- 404,162 404,162 100,000 100,000 -- Fair Fair value value reserve reserve $ $ Share Share capital capital $ $ (Loss)/Profit for (Loss)/Profit for the the financial financial year year Group Group Balance at at 1 1 April April 2011 2011 Balance Note Note STATEMENTS STATEMENTS OF OF CHANGES CHANGES IN IN EQUITY EQUITY FOR THE FINANCIAL YEAR ENDED FOR THE FINANCIAL YEAR ENDED 31 31 MARCH MARCH 2013 2013 (Continued) (Continued) NTUC NTUC UNITY UNITY HEALTHCARE HEALTHCARE CO-OPERATIVE CO-OPERATIVE LIMITED LIMITED AND AND ITS ITS SUBSIDIARIES SUBSIDIARIES 19,331,820 19,331,820 -- (3,000) (3,000) (181,147) (181,147) --- (181,147) (181,147) 19,515,967 19,515,967 Retained Retained earnings earnings $ $ 19,711,570 19,711,570 -- (3,000) (3,000) (305,559) (305,559) (45,000) (45,000) (79,412) (79,412) (181,147) (181,147) 20,020,129 20,020,129 Equity Equity attributable attributable to to owners owners of of the parent the parent $ $ 558,244 558,244 (240,000) (240,000) -- 213,533 213,533 --- 213,533 213,533 584,711 584,711 NonNoncontrolling controlling interest interest $ $ Page Page 10 10 20,269,814 20,269,814 (240,000) (240,000) (3,000) (3,000) (92,026) (92,026) (45,000) (45,000) (79,412) (79,412) 32,386 32,386 20,604,840 20,604,840 Total Total equity equity $ $ NTUC Unity Healthcare Annual Report 12 / 13 NTUC UNITY HEALTHCARE CO-OPERATIVE LIMITED AND ITS SUBSIDIARIES NTUC UNITY HEALTHCARE CO-OPERATIVE LIMITED AND ITS SUBSIDIARIES STATEMENTS OF CHANGES IN EQUITY FOR THE FINANCIAL YEAR ENDED 31 MARCH 2013 (Continued) STATEMENTS OF CHANGES IN EQUITY FOR THE FINANCIAL YEAR ENDED 31 MARCH 2013 (Continued) Share capital Share $ capital $ Fair value reserve Fair value $ reserve $ Retained earnings Retained$ earnings $ Total equity Total $ equity $ 100,000 279,750 18,422,208 18,801,958 100,000 - 279,750 - 18,422,208 140,172 18,801,958 140,172 - - 140,172 140,172 9 - 163,395 - 163,395 9 -- 163,395 163,395 140,172 163,395 303,567 - 163,395 140,172 303,567 25 - - (3,000) (3,000) 25 100,000 443,145 (3,000) 18,559,380 (3,000) 19,102,525 100,000 443,145 18,559,380 19,102,525 Share capital Share $ capital $ Fair value reserve Fair value $ reserve $ Retained earnings Retained $ earnings $ Total equity Total $ equity $ 100,000 404,162 18,326,981 18,831,143 100,000 - 404,162 - 18,326,981 98,227 18,831,143 98,227 - - 98,227 98,227 Note Note Co-operative Balance at 1 April 2012 Co-operative Balance at 1 April 2012 Profit for the financial year Other comprehensive income for Profit for the financial the financial year: year Other comprehensive income for Available-for-sale financial assets: the financial year: - fair value gain Available-for-sale financial assets: Total comprehensive income for - the fair financial value gainyear Total comprehensive income for the financial Distribution to year owners of the parent Distribution to owners of the Dividends parent Dividends Balance at 31 March 2013 Balance at 31 March 2013 Note Note Co-operative Balance at 1 April 2011 Co-operative Balance at 1 April 2011 Profit for the financial year Other comprehensive income for Profit for the financial the financial year: year Other comprehensive income for Available-for-sale financial assets: the financial year: - fair value loss Available-for-sale financial assets: - reclassifications to profit or loss - fair value loss Total comprehensive income for - the reclassifications to profit or loss financial year Total comprehensive income for the financial year Distribution to owners of the parent Distribution to owners of the Dividends parent Dividends Balance at 31 March 2012 Balance at 31 March 2012 9,16 16 9,16 16 -- (45,000) (79,412) (45,000) (79,412) (124,412) 98,227- (45,000) (79,412) (45,000) (79,412) (26,185) - (124,412) 98,227 (26,185) 25 - - (3,000) (3,000) 25 100,000 279,750 (3,000) 18,422,208 (3,000) 18,801,958 100,000 279,750 18,422,208 18,801,958 The accompanying notes form an integral part of these financial statements. The accompanying notes form an integral part of these financial statements. 36 Page 11 Page 11 NTUC UNITY HEALTHCARE CO-OPERATIVE LIMITED AND ITS SUBSIDIARIES NTUC UNITY HEALTHCARE CO-OPERATIVE LIMITED AND ITS SUBSIDIARIES CONSOLIDATED STATEMENT OF CASH FLOWS FOR THE FINANCIAL YEAR ENDED 31 MARCH 2013 CONSOLIDATED STATEMENT OF CASH FLOWS FOR THE FINANCIAL YEAR ENDED 31 MARCH 2013 Group 2013 Group $ 2013 $ Note Note Operating activities Profit before income tax and contributions Operating activities Profit before income tax and contributions Adjustments for: Allowance for doubtful third parties trade receivables Adjustments for: Depreciation of property, plant and equipment Allowance for doubtful third parties trade receivables Depreciation of investment properties Depreciation of property, plant and equipment Dividend income Depreciation of investment properties Dividends paid to members in respect of share capital Dividend income repayable on demand Dividends paid to members in respect of share capital Gain on disposal of available-for-sale financial assets repayable on demand Interest income Gain on disposal of available-for-sale financial assets Inventories written off Interest income Loss on disposal of assets held for sale Inventories written off Gain on disposal of property, plant and equipment Loss on disposal of assets held for sale Property, plant and equipment written off Gain on disposal of property, plant and equipment Reversal of allowance for impairment loss on investment Property, plant and equipment written off properties Reversal of allowance for impairment loss on investment Operating cash flows before working capital changes properties Operating cash flows before working capital changes Working capital changes: Inventories Working capital changes: Trade and other receivables Inventories Prepayments Trade and other receivables Trade and other payables Prepayments Cash generated from operations Trade and other payables 2012 $ 2012 $ 840,705 321,974 840,705 321,974 42,106 2,665,273 42,106 235,173 2,665,273 (49,582) 235,173 (49,582) 516,652 15,601 2,367,818 15,601 235,169 2,367,818 (59,076) 235,169 (59,076) 527,296 516,652 (29,136) 111,295 (29,136) 111,295 (9,300) 24,977 (9,300) 24,977- (67,179) 527,296 (49,428) (67,179) 30,275 (49,428) 36,987 30,275 (36,120) 36,987 110,826 (36,120) 110,826 (808,060) 4,348,163 - 2,626,083 (808,060) 4,348,163 2,626,083 (688,108) 885,481 (688,108) (40,972) 885,481 (121,898) (40,972) 4,382,666 (121,898) (742,958) (1,489,587) (742,958) 174,139 (1,489,587) 1,539,999 174,139 2,107,676 1,539,999 Cash generated from operations Contributions paid to: - Central Co-operative Fund Contributions paid to: - Singapore Labour Foundation - Central Co-operative Fund Income tax paid - Singapore Labour Foundation Interest received Income tax paid Directors' honorarium paid Interest received Net cash from operating activities Directors' honorarium paid 4,382,666 2,107,676 (25,000) (47,018) (25,000) (172,173) (47,018) 29,136 (172,173) (51,150) 29,136 4,116,461 (51,150) (25,000) (341,004) (25,000) (129,943) (341,004) 49,428 (129,943) (66,000) 49,428 1,595,157 (66,000) Net cash from operating activities 4,116,461 1,595,157 The accompanying notes form an integral part of these financial statements. The accompanying notes form an integral part of these financial statements. Page 12 Page 12 37 NTUC Unity Healthcare Annual Report 12 / 13 NTUC UNITY HEALTHCARE CO-OPERATIVE LIMITED AND ITS SUBSIDIARIES NTUC UNITY HEALTHCARE CO-OPERATIVE LIMITED AND ITS SUBSIDIARIES CONSOLIDATED STATEMENT OF CASH FLOWS FOR THE FINANCIAL YEAR ENDED 31 MARCH 2013 (Continued) CONSOLIDATED STATEMENT OF CASH FLOWS FOR THE FINANCIAL YEAR ENDED 31 MARCH 2013 (Continued) Group 2013 Group $ 2013 $ Note Note Investing activities Dividend received from available-for-sale financial assets Investing activities Purchase of property, plant and equipment Dividend received from available-for-sale financial assets Proceeds from disposal of property, plant and equipment Purchase of property, plant and equipment Purchase of available-for-sale financial assets Proceeds from disposal of property, plant and equipment Proceeds from disposal of available-for-sale financial assets Purchase of available-for-sale financial assets Proceeds from disposal of assets held for sale Proceeds from disposal of available-for-sale financial assets Net cash used in investing activities Proceeds from disposal of assets held for sale 2012 $ 2012 $ 49,582 (1,851,423) 49,582 80,688 (1,851,423) 80,688 (1,721,153) - 59,076 (3,674,046) 59,076 76,447 (3,674,046) (8,028) 76,447 192,099 (8,028) 8,919 192,099 (3,345,533) 8,919 Net cash used in investing activities Financing activities Dividends paid Financing activities Withdrawal of shares Dividends paid Net cash used in financing activities Withdrawal of shares (1,721,153) (3,345,533) (838,595) (101,000) (838,595) (939,595) (101,000) (243,000) (107,700) (243,000) (350,700) (107,700) Net cash used in financing activities Net change in cash and cash equivalents Cash and cash equivalents at beginning of financial year Net change in cash and cash equivalents Cash and cash equivalents at end of financial year Cash and cash equivalents at beginning of financial year (939,595) 1,455,713 16,333,595 1,455,713 17,789,308 16,333,595 (350,700) (2,101,076) 18,434,671 (2,101,076) 16,333,595 18,434,671 17,789,308 16,333,595 Cash and cash equivalents at end of financial year 10 10 4 4 The accompanying notes form an integral part of these financial statements. The accompanying notes form an integral part of these financial statements. 38 Page 13 Page 13 NTUC UNITY HEALTHCARE CO-OPERATIVE LIMITED AND ITS SUBSIDIARIES NOTES TO THE FINANCIAL STATEMENTS FOR THE FINANCIAL YEAR ENDED 31 MARCH 2013 These notes form an integral part of and should be read in conjunction with the financial statements. 1. General corporate information NTUC Unity Healthcare Co-operative Limited (the "Co-operative") is incorporated and domiciled in the Republic of Singapore. The Co-operative’s registered office address and principal place of business is at 55 Ubi Avenue 1, #08-01, Singapore 408935. The Co-operative’s registration number is S92CS0208D. The principal activities of the Co-operative are those relating to retail pharmacy, provisions of dental services and dental care facilities to members and the public, and investment holding. The principal activities of the subsidiaries are set out in Note 8 to the financial statements. The consolidated financial statements of the Co-operative and its subsidiaries (the “Group”) and the statement of financial position, statement of comprehensive income and statement of changes in equity of the Co-operative for the financial year ended 31 March 2013 were authorised for issue in accordance with a Directors’ resolution dated 2 August 2013. 2. Summary of significant accounting policies 2.1 Basis of preparation of financial statements The financial statements are prepared in accordance with the provisions of the Co-operative Societies Act, Chapter 62 (the “Act”) and Singapore Financial Reporting Standards ("FRS") including related Interpretations of FRS (“INT FRS”). The financial statements have been prepared under the historical cost convention except as disclosed in the accounting policies below. Although the Group’s and the Co-operative’s current liabilities exceeded its current assets by $798,892 and $3,583,411 respectively as at 31 March 2013, the financial statements have been prepared on the basis that the Group and Co-operative are going concern as the net current liabilities position is due mainly to the share capital repayable on demand. In the opinion of the Directors, based on past experience, the share capital will not be substantially redeemed in the next twelve months. Items included in the individual financial statements of each entity in the Group are measured using the currency of the primary economic environment in which the entity operates (“functional currency”). The financial statements of the Group and of the Cooperative are measured and presented in Singapore dollar, which is the functional currency of the Co-operative. Critical accounting judgements and key sources of estimation uncertainty used that are significant to the financial statements are disclosed in Note 3 to the financial statements. During the current financial year, the Group and the Co-operative have adopted the new or revised FRS and INT FRS that are relevant to their operations and effective for the current financial year. The adoption of the new or revised FRS and INT FRS did not result in any substantial changes to the Group’s and the Co-operative’s accounting policies and has no material effect on the amounts reported for the current and prior financial years. Page 14 39 NTUC Unity Healthcare Annual Report 12 / 13 NTUC UNITY HEALTHCARE CO-OPERATIVE LIMITED AND SUBSIDIARIES NTUCITS UNITY HEALTHCARE CO-OPERATIVE LIMITED AND ITS SUBSIDIARIES NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2013 (Continued) NOTES TOFINANCIAL THE FINANCIAL STATEMENTS FOR THE FINANCIAL YEAR ENDED 31 MARCH 2013 (Continued) 2. 2. Summary of significant accounting policies (Continued) Summary of significant accounting policies (Continued) 2.1 Basis of preparation of financial statements (Continued) 2.1 Basis of preparation of financial statements (Continued) FRS and INT FRS issued but not yet effective FRS and INT FRS issued but not yet effective At the date of authorisation of these financial statements, the following FRS and INT FRS were not effective:of these financial statements, the following FRS and INT FRS At theissued date but of authorisation were issued but not effective: Effective date (Annual periods Effective date beginning on or (Annual periods beginning after) on or after) FRS 1 (Amendments) : Presentation of Items of Other Comprehensive 1 July 2012 FRS 1 (Amendments) : Presentation of Items of Other Comprehensive 1 July 2012 Income Income Benefits FRS 19 (Revised) : Employee 1 January 2013 19 (Revised) EmployeeFinancial Benefits Statements 2013 FRS 27 : Separate 1 January 2014 FRS 28 27 (Revised) : Investments Separate Financial Statements 1 January 2014 in Associates and Joint Ventures 28 (Amendments) (Revised) Investments in Associates Ventures 1 January 2014 FRS 32 : Offsetting Financial Assetsand andJoint Financial FRS 32 (Amendments) : Offsetting Financial Assets and Financial 1 January 2014 Liabilities FRS 36 (Amendments) : Recoverable Amount Disclosures for Non-Financial 1 January 2014 Liabilities Assets FRS 36 (Amendments) : Recoverable Amount Disclosures for Non-Financial 1 January 2014 Assets FRS 101 (Amendments) : Government Loans 1 January 2013 101 (Amendments) : Offsetting Government Loans Assets and Financial FRS 107 Financial 1 January 2013 FRS 107 (Amendments) : Offsetting Financial Assets and Financial 1 January 2013 Liabilities Liabilities Financial Statements FRS 110 : Consolidated 1 January 2014 110 Consolidated Financial Statements FRS 111 : Joint Arrangements 1 January 2014 FRS 112 111 : Disclosure Joint Arrangements 1 January 2014 of Interests in Other Entities 112 Disclosure Interests in Other Entities 2014 FRS 113 : Fair Value of Measurement 1 January 2013 FRS 110, 113 112 and 27 : Investment Fair Value Measurement 1 January 2013 Entities 2014 FRS 110, 112 and 27 : Investment Entities 1 January 2014 (Amendments) (Amendments) FRS 110, 111 and 112 : Consolidated Financial Statements, Joint 1 January 2014 FRS 110, 111 and 112 : Consolidated Financial Statements, Joint 1 January 2014 (Amendments) Arrangements and Disclosure of Interests (Amendments) Arrangements andTransition DisclosureGuidance of Interests in Other Entities: in Other Entities: Transition Guidance INT FRS 120 INT FRS 120 : Stripping Costs in the Production Phase of 1 January 2013 : Stripping Costs in the Production Phase of 1 January 2013 a Surface Mine a Surface Mine INT FRS 121 : Levies 1 January 2014 INT FRS 121 : Levies 1 January January 2013 2014 Improvements to FRSs 2012 1 to FRSs 2012 1 January 2013 -Improvements FRS 1 (Amendments) : Presentation of Financial Statements - FRS 1 Presentation of and Financial Statements Plant Equipment 16(Amendments) (Amendments) : Property, - FRS 32 16 (Amendments) : Property, Plant and Equipment Financial Instruments: Presentation - FRS 32 (Amendments) : Financial Instruments: Presentation Consequential amendments were also made to various standards as a result of these new/revised standards. Consequential amendments were also made to various standards as a result of these new/revised standards. 40 Page 15 Page 15 NTUC UNITY HEALTHCARE CO-OPERATIVE LIMITED AND ITS SUBSIDIARIES NOTES TO THE FINANCIAL STATEMENTS FOR THE FINANCIAL YEAR ENDED 31 MARCH 2013 (Continued) 2. Summary of significant accounting policies (Continued) 2.1 Basis of preparation of financial statements (Continued) FRS and INT FRS issued but not yet effective (Continued) The management anticipates that the adoption of the above FRS and INT FRS in future periods, if applicable, will not have a material impact on the financial statements of the Cooperative in the period of initial adoption, except as disclosed below. Amendments to FRS 1 Presentation of Items of Other Comprehensive Income The amendments to FRS 1 changes the grouping of items presented in other comprehensive income. Items that could be reclassified to profit or loss at a future point in time would be presented separately from items which will never be reclassified. As the amendments only affect the presentation of items that are already recognised in other comprehensive income, the Group does not expect any impact on its financial position or performance upon adoption of this standard from the financial year beginning 1 April 2013. FRS 110 Consolidated Financial Statements and FRS 27 Separate Financial Statements FRS 110 replaces the control assessment criteria and consolidation requirements currently in FRS 27 and INT FRS 12, Consolidation – Special Purpose Entities. FRS 110 defines the principle of control and establishes a new control model as the basis for determining which entities are consolidated in the consolidated financial statements. FRS 27 remains as a standard applicable only to separate financial statements. On adoption of FRS 110 management will be required to exercise more judgement than under the current requirements of FRS 27 in order to determine which entities are controlled by the Group. These changes will take effect from the financial year beginning on 1 April 2014 with full retrospective application. FRS 112 Disclosures of Interests in Other Entities FRS 112 is a new and comprehensive standard on disclosure requirements for all forms of interest in other entities, including joint arrangements, associates, special purpose vehicles and other off balance sheet vehicles. FRS 112 requires an entity to disclose information that helps users of its financial statements to evaluate the nature and risks associated with its interests in other entities and the effects of those interests on its financial statements. The Group is currently determining the impact of the disclosure requirements. As this is a disclosure standard, it will have no impact to the financial position and financial performance of the Group upon adoption of this standard from the financial year beginning on or after 1 April 2014. FRS 113 Fair Value Measurement FRS 113 is a new standard that applies to both financial and non-financial items providing guidance on how to measure fair value in situations where fair value measurement is required by other FRSs. It provides a common fair value definition and hierarchy applicable to the fair value measurement of assets, liabilities, and an entity’s own equity instruments within its scope, as well as disclosure requirements. FRS 113 will be effective prospectively from the financial year beginning on 1 April 2013. Page 16 41 NTUC Unity Healthcare Annual Report 12 / 13 NTUC UNITY HEALTHCARE CO-OPERATIVE LIMITED AND ITS SUBSIDIARIES NOTES TO THE FINANCIAL STATEMENTS FOR THE FINANCIAL YEAR ENDED 31 MARCH 2013 (Continued) 2. Summary of significant accounting policies (Continued) 2.2 Basis of consolidation The consolidated financial statements comprise the financial statements of the Co-operative and its subsidiaries made up to the end of the financial year. The financial statements of the subsidiaries are prepared for the same reporting date as that of the parent. Subsidiaries are consolidated from the date on which control is transferred to the Group up to the effective date on which that control ceases. In preparing the consolidated financial statements, inter-company transactions, balances and unrealised gains on transactions between group companies are eliminated. Unrealised losses are also eliminated unless the transaction provides evidence of impairment loss of the asset transferred. Non-controlling interests in subsidiaries are identified separately from the Group’s equity therein. Non-controlling interest in the acquiree may be initially measured either at fair value or at the non-controlling interests’ proportionate share of the fair value of the acquiree’s identifiable net assets. The choice of measurement basis is made on an acquisition-by-acquisition basis. Subsequent to acquisition, the carrying amount of noncontrolling interests is the amount of those interests at initial recognition plus the noncontrolling interests’ share of subsequent changes in equity. Total comprehensive income is attributed to non-controlling interests even if this results in the non-controlling interests having a deficit balance. Changes in the Group’s interest in a subsidiary that do not result in a loss of control are accounted for as equity transactions. The carrying amounts of the Group’s interests and the non-controlling interests are adjusted to reflect the changes in their relative interests in the subsidiary. Any difference between the amount by which the non-controlling interests are adjusted and the fair value of the consideration paid or received is recognised directly in equity and attributed to owners of the parent. When the Group loses control of a subsidiary, the profit or loss on disposal is calculated as the difference between (i) the aggregate of the fair value of the consideration received and the fair value of any retained interest and (ii) the previous carrying amount of the assets (including goodwill), and liabilities of the subsidiary and any non-controlling interests. Amounts previously recognised in other comprehensive income in relation to the subsidiary are accounted for (i.e. reclassified to profit or loss or transferred directly to accumulated profits) in the same manner as would be required if the relevant assets or liabilities were disposed of. The fair value of any investments retained in the former subsidiary at the date when control is lost is regarded as the fair value on initial recognition for subsequent accounting under FRS 39 Financial Instruments: Recognition and Measurement or, when applicable, the cost on initial recognition of an investment in an associate or jointly controlled entity. 42 Page 17 NTUC UNITY HEALTHCARE CO-OPERATIVE LIMITED AND ITS SUBSIDIARIES NOTES TO THE FINANCIAL STATEMENTS FOR THE FINANCIAL YEAR ENDED 31 MARCH 2013 (Continued) 2. Summary of significant accounting policies (Continued) 2.3 Business combinations Business combinations from 1 July 2009 The acquisition of subsidiaries is accounted for using the acquisition method. The cost of the acquisition is measured at the aggregate of the fair values, at the date of exchange, of assets given, liabilities incurred or assumed, and equity instruments issued by the Group in exchange for control of the acquiree. Acquisition-related costs are recognised in profit or loss as incurred. The acquiree’s identifiable assets, liabilities and contingent liabilities that meet the conditions for recognition under FRS 103 are recognised at their fair values at the acquisition date, except for non-current assets (or disposal groups) that are classified as held-for-sale in accordance with FRS 105 Non-Current Assets Held for Sale and Discontinued Operations, which are recognised and measured at the lower of cost and fair value less costs to sell. Where a business combination is achieved in stages, the Group’s previously held interests in the acquired entity are remeasured to fair value at the acquisition date (i.e. the date the Group attains control) and the resulting gain or loss, if any, is recognised in profit or loss. Amounts arising from interests in the acquiree prior to the acquisition date that have previously been recognised in other comprehensive income are reclassified to profit or loss, where such treatment would be appropriate if that interest were disposed of. The acquiree’s identifiable assets, liabilities and contingent liabilities that meet the conditions for recognition under FRS 103 are recognised at their fair value at the acquisition date, except that: • deferred tax assets or liabilities and liabilities or assets related to employee benefit arrangements are recognised and measured in accordance with FRS 12 Income Taxes and FRS 19 Employee Benefits respectively; • liabilities or equity instruments related to the replacement by the Group of an acquiree’s share-based payment awards are measured in accordance with FRS 102 Share-based Payment; and • assets (or disposal groups) that are classified as held for sale in accordance with FRS 105 Non-current Assets Held for Sale and Discontinued Operations are measured in accordance with that Standard. If the initial accounting for a business combination is incomplete by the end of the reporting period in which the combination occurs, the Group reports provisional amounts for the items for which the accounting is incomplete. Those provisional amounts are adjusted during the measurement period (see below), or additional assets or liabilities are recognised, to reflect new information obtained about facts and circumstances that existed as of the acquisition date that, if known, would have affected the amounts recognised as of that date. The measurement period is the period from the date of acquisition to the date the Group obtains complete information about facts and circumstances that existed as of the acquisition date, and is subject to a maximum of one year. Page 18 43 NTUC Unity Healthcare Annual Report 12 / 13 NTUC UNITY HEALTHCARE CO-OPERATIVE LIMITED AND ITS SUBSIDIARIES NOTES TO THE FINANCIAL STATEMENTS FOR THE FINANCIAL YEAR ENDED 31 MARCH 2013 (Continued) 2. Summary of significant accounting policies (Continued) 2.3 Business combinations (Continued) Business combinations from 1 July 2009 (Continued) Goodwill arising on acquisition is recognised as an asset at the acquisition date and initially measured at cost, being the excess of the sum of the consideration transferred, the amount of any non-controlling interest in the acquiree and the fair value of the acquirer previously held equity interest (if any) in the entity over net acquisition-date fair value amounts of the identifiable assets acquired and the liabilities assumed. If, after reassessment, the Group’s interest in the net fair value of the acquiree’s identifiable net assets exceeds the sum of the consideration transferred, the amount of any non-controlling interest in the acquiree and the fair value of the acquirer’s previously held equity interest in the acquiree (if any), the excess is recognised immediately in profit or loss as a bargain purchase gain. Business combinations before 1 July 2009 In comparison to the above mentioned requirements, the following differences applied: Business combinations are accounted for by applying the purchase method. Transaction costs directly attributable to the acquisition formed part of the acquisition costs. The noncontrolling interest (formerly known as minority interest) was measured at the proportionate share of the acquiree's identifiable net assets. Business combinations achieved in stages were accounted for as separate steps. Adjustments to those fair values relating to previously held interests are treated as a revaluation and recognised in equity. When the Group acquired a business, embedded derivatives separated from the host contract by the acquiree are not reassessed on acquisition unless the business combination results in a change in the terms of the contract that significantly modifies the cash flows that would otherwise be required under the contract. Contingent consideration was recognised if, and only if, the Group had a present obligation, the economic outflow was probable and a reliable estimate was determinable. Subsequent measurements to the contingent consideration affected goodwill. 2.4 Cash and cash equivalents Cash and cash equivalents consist of cash on hand, cash and deposits with banks and financial institutions. Cash and cash equivalents are short-term highly liquid investments that are readily convertible to known amounts of cash and which are subject to an insignificant risk of changes in value. 44 Page 19 NTUC UNITY HEALTHCARE CO-OPERATIVE LIMITED AND ITS SUBSIDIARIES NOTES TO THE FINANCIAL STATEMENTS FOR THE FINANCIAL YEAR ENDED 31 MARCH 2013 (Continued) 2. Summary of significant accounting policies (Continued) 2.5 Financial assets The Group and the Co-operative classify their financial assets as loans and receivables and available-for-sale financial assets. The classification depends on the purpose of which the assets were acquired. The management determines the classification of the financial assets at initial recognition and re-evaluates this designation at the end of the reporting period, where allowed and appropriate. (i) Loans and receivables Loans and receivables are non-derivative financial assets with fixed or determinable payments that are not quoted in an active market. Loans and receivables are classified within “cash and cash equivalents” and “trade and other receivables” on the statements of financial position. (ii) Available-for-sale financial assets Available-for-sale financial assets are non-derivative financial assets that are designated as available-for-sale or are not classified in any other categories. They are included in non-current assets unless the management intends to dispose the assets within 12 months after the end of the reporting period. Recognition and derecognition Regular way purchases and sales of financial assets are recognised on trade-date, the date on which the Group and the Co-operative commit to purchase or sell the asset. Financial assets are derecognised when the rights to receive cash flows from the financial assets have expired or have been transferred and the Group and the Co-operative have transferred substantially all risks and rewards of ownership. On derecognition of a financial asset, the difference between the carrying amount and the net consideration proceeds is recognised in profit or loss. Any amount in the fair value reserve relating to the asset is also recognised in profit or loss. Initial and subsequent measurement Financial assets are initially recognised at fair value plus, in the case of financial assets not at fair value through profit or loss, directly attributable transaction costs. After initial recognition, loans and receivables are carried at amortised cost using the effective interest method, less impairment loss, if any. After initial recognition, available-for-sale financial assets are re-measured at fair value with gains or losses from changes in fair value of the financial asset are recognised in other comprehensive income except that impairment losses, foreign exchange gains and losses on monetary instruments and interest calculated using the effective interest method are recognised in profit or loss. The cumulative gains or losses previously recognised in other comprehensive income are reclassified from equity to profit or loss as a reclassification adjustment when the financial assets are derecognised. Page 20 45 NTUC Unity Healthcare Annual Report 12 / 13 NTUC UNITY HEALTHCARE CO-OPERATIVE LIMITED AND ITS SUBSIDIARIES NOTES TO THE FINANCIAL STATEMENTS FOR THE FINANCIAL YEAR ENDED 31 MARCH 2013 (Continued) 2. Summary of significant accounting policies (Continued) 2.5 Financial assets (Continued) Initial and subsequent measurement (Continued) The effective interest method is a method of calculating the amortised cost of a financial instrument and of allocating interest income or expense over the relevant year. The effective interest rate is the rate that exactly discounts estimated future cash receipts or payments through the expected life of the financial instruments, or where appropriate, a shorter period. Impairment The Group and the Co-operative assess at the end of each reporting period whether there is objective evidence that a financial asset or a group of financial assets is impaired. (i) Loans and receivables An allowance for impairment loss of loans and receivables is recognised when there is objective evidence that the Group and the Co-operative will not be able to collect all amounts due according to the original terms of the receivables. The amount of allowance is the difference between the asset’s carrying amount and the present value of estimated future cash flows, discounted at the original effective interest rate. The carrying amount of the asset is reduced through the use of an allowance account. The amount of the loss is recognised in profit or loss. If, in a subsequent year, the amount of the impairment loss decreases and the decrease can be related objectively to an event occurring after the impairment loss was recognised, the previously recognised impairment loss is reversed either directly or by adjusting an allowance account. Any subsequent reversal of an impairment loss is recognised in profit or loss, to the extent that the carrying amount of the asset does not exceed its amortised cost at the reversal date. (ii) Available-for-sale financial assets Significant or prolonged decline in fair value below cost, significant financial difficulties of the issuer or obligor, and the disappearance of an active trading market are considerations to determine whether there is objective evidence that investment securities classified as available-for-sale financial assets are impaired. If an available-for-sale asset is impaired, an amount comprising the difference between its cost (net of any principal repayment and amortisation) and its current fair value, less any impairment loss, is transferred from other comprehensive income to profit or loss. Reversals of impairment losses on debt instruments are not recognised in profit or loss. Reversals of impairment losses on debt instruments are recognised in profit or loss if the increase in fair value of the debt instrument can be objectively related to an event occurring after the impairment loss was recognised in profit or loss. 46 Page 21 NTUC UNITY HEALTHCARE CO-OPERATIVE LIMITED AND ITS SUBSIDIARIES NOTES TO THE FINANCIAL STATEMENTS FOR THE FINANCIAL YEAR ENDED 31 MARCH 2013 (Continued) 2. Summary of significant accounting policies (Continued) 2.6 Inventories Inventories are stated at the lower of cost and net realisable value. Cost is determined on a weighted average basis and includes all costs of purchase, costs of conversion and other costs incurred in bringing the inventories to their present location and condition. Net realisable value is the estimated selling price at which the inventories can be realised in the normal course of business less estimated costs of completion and costs incurred in marketing and distribution. When necessary, allowance is made for obsolete, slow-moving and defective inventories to adjust the carrying value of those inventories to the lower of cost and net realisable value. 2.7 Non-current assets (or disposal groups) and discontinued operations held for sale Non-current assets (or disposal groups) are classified as held-for-sale if its carrying amount will be recovered through a sale transaction rather than through continuing use. This condition is regarded as met only when the sale is highly probable and the asset (or disposal group) is available for immediate sale in its present condition. Management must be committed to the sale, which should be expected to qualify for recognition as a completed sale within one year from the date of classification. Events or circumstances may extend the period to complete the sale beyond one year and this does not preclude an asset (or disposal group) from being classified as held for sale if the delay is caused by events or circumstances beyond the entity’s control and there is sufficient evidence that the entity remains committed to its plan to sell the disposal group. Non-current assets (or disposal groups) classified as held-for-sale are measured at the lower of the asset’s previously carrying amount and fair value less costs to sell. Any impairment loss on initial classification and subsequent measurement is recognised as an expense. Any subsequent increase in fair value less costs to sell (not exceeding the accumulated impairment loss that has been previously recognised) is recognised in profit or loss. A discontinued operation is a component of an entity that either has been disposed of, or is classified as held for sale, and (i) (ii) (iii) 2.8 represents a separate major line of business or geographical area of operations; is part of a single co-ordinated plan to dispose of a separate major line or geographical area of operations; and is a subsidiary acquired exclusively with a view to resale. Subsidiary A subsidiary is an entity (including special purposes entity) over which the Group has power to govern the financial and operating policies, generally accompanying a shareholding of more than one half of the voting rights. The existence and effect of potential voting rights that are currently exercisable or convertible are considered when assessing whether the Group controls another entity. The investments in subsidiaries are accounted for at cost less accumulated impairment losses in the Co-operative’s separate financial statements. Page 22 47 NTUC Unity Healthcare Annual Report 12 / 13 NTUC UNITY HEALTHCARE CO-OPERATIVE LIMITED AND ITS SUBSIDIARIES NOTES TO THE FINANCIAL STATEMENTS FOR THE FINANCIAL YEAR ENDED 31 MARCH 2013 (Continued) 2. Summary of significant accounting policies (Continued) 2.9 Property, plant and equipment Property, plant and equipment are initially recorded at cost. Subsequent to initial recognition, property, plant and equipment are stated at cost less accumulated depreciation and impairment loss, if any. The cost of property, plant and equipment includes expenditure that is directly attributable to the acquisition of the items. Dismantlement, removal or restoration costs are included as part of the cost of property, plant and equipment if the obligation for dismantlement, removal or restoration is incurred as a consequence of acquiring or using the property, plant and equipment. Subsequent expenditure relating to the property, plant and equipment that has already been recognised is added to the carrying amount of the asset when it is probable that the future economic benefits, in excess of standard of performance of the asset before the expenditure was made, will flow to the Group and the Co-operative, and the cost can be reliably measured. Other subsequent expenditure is recognised as an expense during the financial year in which it is incurred. An item of property, plant and equipment is derecognised upon disposal or when no future economic benefits are expected from its use or disposal. Any gain or loss on derecognition of the asset is included in profit or loss in the financial year the asset is derecognised. Depreciation is calculated using the straight-line method so as to allocate the depreciable amounts of the property, plant and equipment over their estimated useful lives as follows: Years Freehold property Leasehold building Leasehold properties Dental equipment Medical equipment Furniture and fittings Computer and office equipment Computer software Motor vehicles 50 50 50 5 5 3 3 to 5 2 to 5 3 to 10 The residual values, useful life and depreciation method of property, plant and equipment are reviewed at each financial year-end to ensure that the residual values, period of depreciation and depreciation method are consistent with previous estimates and expected pattern of consumption of the future economic benefits embodied in the items of property, plant and equipment. 48 Page 23 NTUC UNITY HEALTHCARE CO-OPERATIVE LIMITED AND ITS SUBSIDIARIES NOTES TO THE FINANCIAL STATEMENTS FOR THE FINANCIAL YEAR ENDED 31 MARCH 2013 (Continued) 2. Summary of significant accounting policies (Continued) 2.10 Investment properties Investment properties, which are properties held to earn rentals and/or for capital appreciation are initially recognised at cost and subsequently carried at cost less accumulated depreciation and impairment losses. Depreciation is charged using the straightline method, so as to write off the cost over their estimated useful lives of 50 years. The residual values, useful lives and depreciation method of investment properties are reviewed and adjusted as appropriate, at the end of each reporting period. The effect of any revision is included in profit or loss when the changes arise. Investment properties are subject to renovations or improvements at regular intervals. The costs of major renovations and improvements are capitalised as additions and the carrying amounts of the replaced components are written off to profit or loss. The costs of maintenance, repairs and minor improvement are charged to profit or loss when incurred. Investment properties are derecognised when either they have been disposed of or when the investment properties are permanently withdrawn from use and no future economic benefit is expected from its disposal. Any gains or losses on the retirement or disposal of investment properties are recognised in profit or loss in the financial year of retirement or disposal. Transfers are made to or from investment properties only when there is a change in use. For a transfer from investment properties to owner occupied property, the deemed cost for subsequent accounting is the fair value at the date of change in use. For a transfer from owner occupied property to investment properties, the property is accounted for in accordance with FRS 16 Property, Plant and Equipment, up to the date of change in use. 2.11 Impairment of non-financial assets The carrying amounts of the non-financial assets are reviewed at the end of each reporting period to determine whether there is any indication of impairment loss and whenever events or changes in circumstances indicate that the carrying amount may not be recoverable. If any such indication exists, or when annual impairment testing for an asset is required, the asset’s recoverable amount is estimated. An impairment loss is recognised whenever the carrying amount of an asset or its cashgenerating unit exceeds its recoverable amount. A cash-generating unit is the smallest identifiable asset group that generates cash flows that are largely independent from other assets and groups of assets. Impairment loss is recognised in profit or loss unless it reverses a previous revaluation, credited to other comprehensive income, in which case it is also recognised in other comprehensive income up to the amount of any previous revaluation. Page 24 49 NTUC Unity Healthcare Annual Report 12 / 13 NTUC UNITY HEALTHCARE CO-OPERATIVE LIMITED AND ITS SUBSIDIARIES NOTES TO THE FINANCIAL STATEMENTS FOR THE FINANCIAL YEAR ENDED 31 MARCH 2013 (Continued) 2. Summary of significant accounting policies (Continued) 2.11 Impairment of non-financial assets (Continued) The recoverable amount of an asset or cash-generating unit is the higher of its fair value less costs to sell and its value in use. Recoverable amount is determined for individual asset, unless the asset does not generate cash inflows that are largely independent of those from other assets or groups of assets. The fair value less costs to sell is the amount obtainable from the sale of an asset or cash-generating unit in an arm’s length transaction between knowledgeable, willing parties, less costs of disposal. Value in use is the present value of estimated future cash flows expected to be derived from the continuing use of an asset and from its disposal at the end of its useful life, discounted at a pre-tax rate that reflects current market assessments of the time value of money and the risks specific to the asset or cash-generating unit for which the future cash flow estimates have not been adjusted. An assessment is made at the end of each reporting period as to whether there is any indication that an impairment loss recognised in prior periods for an asset may no longer exist or may have decreased. If such indication exists, the recoverable amount is estimated. An impairment loss recognised in prior periods is reversed if there has been a change in the estimates used to determine the recoverable amount since the last impairment loss was recognised. If that is the case, the carrying amount of the asset is increased to its recoverable amount. An impairment loss is reversed only to the extent that the asset’s carrying amount does not exceed the carrying amount that would have been determined, net of depreciation, if no impairment loss had been recognised. Reversals of impairment loss are recognised in profit or loss unless the asset is carried at revalued amount, in which case the reversal in excess of impairment loss recognised in profit or loss in prior periods is treated as a revaluation increase. After such a reversal, the depreciation is adjusted in future years to allocate the asset’s revised carrying amount, less any residual value, on a systematic basis over its remaining useful life. 2.12 Financial liabilities Financial liabilities are classified as either financial liabilities at fair value through profit or loss or other financial liabilities. Financial liabilities are classified as at fair value through profit or loss if the financial liability is either held for trading or it is designated as such upon initial recognition. The accounting policies adopted for other financial liabilities are set out below: (i) Trade and other payables Trade and other payables are recognised initially at cost which represents the fair value of the consideration to be paid in the future, less transaction cost, if any, for goods received or services rendered, whether or not billed to the Group and the Cooperative, and are subsequently measured at amortised cost using the effective interest method. Gains or losses are recognised in profit or loss when the liabilities are derecognised as well as through the amortisation process. 50 Page 25 NTUC UNITY HEALTHCARE CO-OPERATIVE LIMITED AND ITS SUBSIDIARIES NOTES TO THE FINANCIAL STATEMENTS FOR THE FINANCIAL YEAR ENDED 31 MARCH 2013 (Continued) 2. Summary of significant accounting policies (Continued) 2.12 Financial liabilities (Continued) (ii) Share capital repayable on demand Ordinary shares issued by the Co-operative which are repayable on demand as they are redeemable at the option of the shareholders are initially recorded at the proceeds received, net of direct issue costs. Dividends paid to the shareholders are recognised in profit or loss as finance costs. Recognition and derecognition Financial liabilities are recognised on the statements of financial position when, and only when, the Group and the Co-operative become parties to the contractual provisions of the financial instruments. Financial liabilities are derecognised when the contractual obligation has been discharged or cancelled or expired. On derecognition of a financial liability, the difference between the carrying amount and the consideration paid is recognised in profit or loss. When an existing financial liability is replaced by another from the same lender on substantially different terms, or the terms of an existing liability are substantially modified, such an exchange or modification is treated as a derecognition of the original liability and the recognition of a new liability, and the difference in the respective carrying amounts is recognised in profit or loss. 2.13 Provision Provision is recognised when the Group has a present legal or constructive obligation as a result of a past event, it is probable that the Group will be required to settle the obligation, and a reliable estimate can be made of the amount of the obligation. The amount recognised as a provision is the best estimate of the consideration required to settle the present obligation at the end of the reporting period, taking into account the risks and uncertainties surrounding the obligation. Where a provision is measured using the cash flows estimated to settle the present obligation, its carrying amount is the present value of those cash flows. When some or all of the economic benefits required to settle a provision are expected to be recovered from a third party, the receivable is recognised as an asset if it is virtually certain that reimbursement will be received and the amount of the receivable can be measured reliably. Changes in the estimated timing or amount of the expenditure or discount rate are recognised in profit or loss when the changes arise. Page 26 51 NTUC Unity Healthcare Annual Report 12 / 13 NTUC UNITY HEALTHCARE CO-OPERATIVE LIMITED AND ITS SUBSIDIARIES NOTES TO THE FINANCIAL STATEMENTS FOR THE FINANCIAL YEAR ENDED 31 MARCH 2013 (Continued) 2. Summary of significant accounting policies (Continued) 2.14 Equity instruments An equity instrument is any contract that evidences a residual interest in the assets of an entity after deducting all of their liabilities. Ordinary shares are classified as equity and recognised at the fair value of the consideration received by the Co-operative. Incremental costs directly attributable to the issuance of new equity instruments are shown in equity as a reduction from the proceeds. 2.15 Dividends Equity dividends are recognised when they become legally payable. Interim dividends are recorded in the financial year in which they are declared payable. Final dividends are recognised as a liability in the financial year in which the dividends are approved by the members. 2.16 Revenue recognition Revenue is measured at the fair value of the consideration received or receivable for the sale of goods and services rendered in the ordinary course of business. Revenue is recognised to the extent that it is probable that the economic benefits will flow to the entity and the revenue can be reliably measured. Revenue is presented, net of rebates and discounts and sales related taxes. Revenue from sale of goods is recognised upon passage of title to the customer which coincides with the delivery and acceptance, the significant risks and rewards of ownership has been transferred to customer, recovery of the consideration is probable, the associated costs and possible return of goods can be estimated reliably. Revenue from rendering of services is recognised as and when the services are completed. Rental income under operating leases is recognised in profit or loss on a straight-line basis over the term of the lease. Dividend income is recognised in profit or loss when the shareholders’ right to receive the payment is established. Interest income is recognised on a time-apportionment basis using the effective interest method. Advertising income comprises display income and trading term rebate from suppliers. Display income is recognised on straight-line basis over the duration of display. Trading term rebate is recognised when the entitlement to the rebate is established. 52 Page 27 NTUC UNITY HEALTHCARE CO-OPERATIVE LIMITED AND ITS SUBSIDIARIES NOTES TO THE FINANCIAL STATEMENTS FOR THE FINANCIAL YEAR ENDED 31 MARCH 2013 (Continued) 2. Summary of significant accounting policies (Continued) 2.17 Employee benefits Defined contribution plans Contributions to defined contribution plans are recognised as expenses in profit or loss in the same financial year as the employment that gives rise to the contributions. Employee leave entitlement Employee entitlements to annual leave are recognised when they accrue to employees. An accrual is made for the estimated liability for unutilised annual leave as a result of services rendered by employees up to the end of the reporting period. 2.18 Leases When the Group and the Co-operative are the lessors of operating leases Leases where the Group and the Co-operative retains substantially all risks and rewards incidental to the ownership are classified as operating leases. Assets leased out under operating leases are included in investment properties. Rental income from operating leases (net of any incentives given to lessees) is recognised in profit or loss on a straight-line basis over the lease term. When the Group and the Co-operative are the lessees of operating leases Leases of assets in which a significant portion of the risks and rewards of ownership are retained by the lessor are classified as operating leases. Payments made under operating leases (net of any incentives received from the lessor) are recognised in profit or loss on a straight-line basis over the period of the lease. When an operating lease is terminated before the lease period has expired, any payment required to be made to the lessor by way of penalty is recognised as an expense in the financial year in which termination takes place. 2.19 Government grants Government grants are recognised at the fair value where there is reasonable assurance that the grant will be received and all attaching conditions will be complied with. Where the grants relate to expenditures, which are not capitalised, the fair value of grants are credited to profit or loss as and when the underlying expenses are included and recognised in profit or loss to match such related expenditures. 2.20 Taxes Income tax expense represents the sum of the tax currently payable and deferred tax. Page 28 53 NTUC Unity Healthcare Annual Report 12 / 13 NTUC UNITY HEALTHCARE CO-OPERATIVE LIMITED AND ITS SUBSIDIARIES NOTES TO THE FINANCIAL STATEMENTS FOR THE FINANCIAL YEAR ENDED 31 MARCH 2013 (Continued) 2. Summary of significant accounting policies (Continued) 2.20 Taxes (Continued) Current income tax The tax currently payable is based on taxable profit for the financial year. Taxable profit differs from profit as reported in profit or loss because it excludes items of income or expense that are taxable or deductible in other years and it further excludes items that are not taxable or tax deductible. The Group’s liability for current tax is calculated using tax rates (and tax laws) that have been enacted or substantively enacted by the end of the financial year. Deferred tax Deferred tax is recognised on the differences between the carrying amounts of assets and liabilities in the financial statements and the corresponding tax bases used in the computation of taxable profit, and are accounted for using the balance sheet liability method. Deferred tax liabilities are generally recognised for all taxable temporary differences and deferred tax assets are recognised to the extent that it is probable that taxable profits will be available against which deductible temporary differences can be utilised. Such assets and liabilities are not recognised if the temporary difference arises from the initial recognition (other than in a business combination) of other assets and liabilities in a transaction that affects neither the taxable profit nor the accounting profit. The carrying amount of deferred tax assets is reviewed at the end of each reporting period and reduced to the extent that it is no longer probable that sufficient taxable profits will be available to allow all or part of the asset to be recovered. Deferred tax is calculated at the tax rates that are expected to apply in the period when the liability is settled or the asset realised based on the tax rates (and tax laws) that have been enacted or substantively enacted by the end of the reporting period. Deferred tax is charged or credited to profit or loss, except when it relates to items charged or credited directly to equity, in which case the deferred tax is also dealt with in equity. Deferred tax assets and liabilities are offset when there is a legally enforceable right to set off current tax assets against current tax liabilities and when they relate to income taxes levied by the same taxation authority and the Group intends to settle its current tax assets and liabilities on a net basis. Current and deferred tax are recognised as an expense or income in profit or loss, except when they relate to items credited or debited directly to equity, in which case the tax is also recognised directly in equity. Sales tax Revenue, expenses and assets are recognised net of the amount of sales tax except: 54 • when the sales tax that is incurred on purchase of assets or services in not recoverable from the tax authorities, in which case the sales tax is recognised as part of cost of acquisition of the asset or as part of the expense item as applicable; and • receivables and payables that are stated with the amount of sales tax included. Page 29 NTUC UNITY HEALTHCARE CO-OPERATIVE LIMITED AND ITS SUBSIDIARIES NOTES TO THE FINANCIAL STATEMENTS FOR THE FINANCIAL YEAR ENDED 31 MARCH 2013 (Continued) 2. Summary of significant accounting policies (Continued) 2.21 Foreign currencies In preparing the financial statements, transactions in currencies other than the entity’s functional currency (“foreign currencies”) are recorded at the rates of exchange prevailing on the date of the transactions. At the end of each reporting period, monetary items denominated in foreign currencies are re-translated at the rates prevailing at the end of the reporting period. Non-monetary items carried at fair value that are denominated in foreign currencies are re-translated at the rates prevailing on the date when the fair value was determined. Non-monetary items that are measured in terms of historical cost in a foreign currency are not re-translated. Exchange differences arising on the settlement of monetary items and on re-translating of monetary items are recognised in profit or loss for the financial year. Exchange differences arising on the re-translation of non-monetary items carried at fair value are included in profit or loss for the financial year except for differences arising on the re-translation of non-monetary items in respect of which gains and losses are recognised in other comprehensive income. For such non-monetary items, any exchange component of that gain or loss is also recognised in other comprehensive income. 3. Critical accounting judgements and key sources of estimation uncertainty In the application of the Group’s and the Co-operative’s accounting policies, which are described in Note 2, management made judgements, estimates and assumptions about the carrying amounts of assets and liabilities that were not readily apparent from other sources. The estimates and associated assumptions were based on historical experience and other factors that were considered to be reasonable under the circumstances. Actual results may differ from these estimates. These estimates and underlying assumptions are reviewed on an ongoing basis. Revisions to accounting estimates are recognised in the period in which the estimate is revised if the revision affects only that period or in the period of the revision and future periods if the revision affects both current and future periods. 3.1 Critical judgements in applying the accounting policies The following are the critical judgements, apart from those involving estimations (see below), that management has made in the process of applying the Group’s and the Cooperative’s accounting policies and that have the significant effect on the amounts recognised in the financial statements. (i) Impairment of investments in subsidiaries and financial assets The Group and the Co-operative follow the guidance of FRS 36 and FRS 39 in determining whether an investment or a financial asset is impaired. This determination requires significant judgement. The Group and the Co-operative evaluate, among other factors, the duration and extent to which the fair value of an investment or a financial asset is less than its cost, and the financial health of and near-term business outlook for the investment or financial asset, including factors such as industry and sector performance, changes in technology and operational and financing cash flow. Page 30 55 NTUC Unity Healthcare Annual Report 12 / 13 NTUC UNITY HEALTHCARE CO-OPERATIVE LIMITED AND ITS SUBSIDIARIES NOTES TO THE FINANCIAL STATEMENTS FOR THE FINANCIAL YEAR ENDED 31 MARCH 2013 (Continued) 3. Critical accounting judgements and key sources of estimation uncertainty (Continued) 3.2 Key sources of estimation uncertainty The key assumptions concerning the future, and other key sources of estimation uncertainty at the end of the reporting period, that have a significant risk of causing a material adjustment to the carrying amounts of assets and liabilities and the reported amounts of revenue and expenses within the next financial year are discussed below. (i) Allowance for doubtful receivables The management establishes allowance for doubtful receivables on a case-by-case basis when they believe that payment of amounts owed is unlikely to occur. In establishing these allowances, the management considers its historical experience and changes to its customers’ financial position. If the financial conditions of receivables were to deteriorate, resulting in impairment of their ability to make the required payments, additional allowances may be required. The carrying amounts of the Group’s and the Co-operative’s trade and other receivables as at 31 March 2013 were $5,514,862 (2012: $6,442,449) and $6,387,846 (2012: $8,961,327) respectively. (ii) Allowance for inventory obsolescence Inventories are stated at the lower of cost and net realisable value. The management primarily determines cost of inventories using the weighted average method. The management estimates the net realisable value of inventories based on assessment of receipt or committed sales price and provide for excess and obsolete inventories based on historical usage, estimated future demand and related pricing. In determining excess quantities, the management considers recent sales activities, related margin and market positioning of its products. However, factors beyond its control, such as demand levels, could change from period to period. Such factors may require the Group and the Co-operative to reduce the value of their inventories. The carrying amounts of the Group’s and the Co-operative’s inventories as at 31 March 2013 were $13,895,669 (2012: $13,318,856) and $12,815,145 (2012: $11,824,615) respectively. (iii) Depreciation of property, plant and equipment and investment properties Property, plant and equipment and investment properties are depreciated on a straight-line method over their estimated useful lives. The management estimates the useful lives of these assets to be within 2 to 50 years. The carrying amounts of the Group’s and the Co-operative’s property, plant and equipment as at 31 March 2013 were $12,338,272 (2012: $13,143,487) and $12,289,144 (2012: $13,079,469) respectively. The carrying amounts of the Group’s and the Co-operative’s investment properties were $8,079,281 (2012: $8,314,454) and $8,079,281 (2012: $8,314,454) respectively. Changes in the expected level of usage and technological developments could impact the economic useful lives and the residual values of these assets, therefore future depreciation charges could be revised. 56 Page 31 NTUC UNITY HEALTHCARE CO-OPERATIVE LIMITED AND ITS SUBSIDIARIES NOTES TO THE FINANCIAL STATEMENTS FOR THE FINANCIAL YEAR ENDED 31 MARCH 2013 (Continued) 3. Critical accounting judgements and key sources of estimation uncertainty (Continued) 3.2 Key sources of estimation uncertainty (Continued) (iv) Income taxes The Group recognises expected liabilities for income tax based on estimation of the likely taxes due, which requires significant judgement as to the ultimate tax determination of certain items. Where the final tax outcome of these matters differs from the amounts that were initially recognised, such differences will impact the income tax and deferred tax provisions, in the period in which such determination is made. The carrying amounts of the Group’s current income tax payable and deferred tax liabilities as at 31 March 2013 were $200,306 (2012: $238,734) and $1,988 (2012: $1,988). (v) Provision Provision for reinstatement costs refers to costs required to reinstate its office premise and retail outlets to its original state according to the terms and conditions of the respective tenancy agreements. The calculation requires the management to estimate the expected future cash outflows as a result of site restoration and review the estimates used on an annual basis to reflect current market assessments with reference to the area of the rented space. Due to the nature of such provisions, estimates are subject to significant uncertainty. The carrying amounts of the Group’s and the Co-operative’s provision for reinstatement costs as at 31 March 2013 were $900,000 (2012: $795,000) and $900,000 (2012: $795,000) respectively. 4. Cash and cash equivalents Group 2013 $ Cash at bank Fixed deposits Cash on hand 2012 $ Co-operative 2013 $ 2012 $ 11,030,920 6,578,394 179,994 10,368,070 5,794,825 170,700 9,815,395 5,028,768 177,600 8,864,127 3,040,689 170,100 17,789,308 16,333,595 15,021,763 12,074,916 The Group's and the Co-operative's fixed deposits mature on varying dates between 1 month to 1 year (2012: 3 months to 1 year) and 1 to 9 months (2012: 3 to 9 months) respectively for the financial year ended 31 March 2013. The weighted average effective interest rates on the fixed deposits range from 0.15% to 0.62% (2012: 0.25% to 0.43%) per annum. Cash and cash equivalents are denominated in Singapore dollar. Page 32 57 NTUC Unity Healthcare Annual Report 12 / 13 NTUC UNITY HEALTHCARE CO-OPERATIVE LIMITED AND ITS SUBSIDIARIES NOTES TO THE FINANCIAL STATEMENTS FOR THE FINANCIAL YEAR ENDED 31 MARCH 2013 (Continued) 5. Trade and other receivables Group 2013 $ 2012 $. Co-operative 2013 $ 2012 $. Trade receivables - third parties - related parties Allowance for doubtful trade receivables - third parties 2,536,331 - 2,616,876 10,580 1,176,888 - 1,645,721 10,580 2,536,331 2,627,456 1,176,888 1,656,301 (42,106) (36,850) (42,106) (36,850) 2,494,225 2,590,606 1,134,782 1,619,451 407,830 227,329 932,053 719,727 160,866 2,497,558 227,329 699,827 3,736,526 719,727 635,159 1,651,780 2,885,753 5,156,080 Non-trade receivables - third parties - subsidiaries - related parties Allowance for doubtful nontrade receivables - third parties Deposits (74,982) (74,982) (74,982) (74,982) 560,177 2,460,460 1,576,798 2,275,045 2,810,771 2,442,293 5,081,098 2,260,778 5,514,862 6,442,449 6,387,846 8,961,327 Trade amounts due from third parties and related parties are unsecured, non-interest bearing and generally on 30 to 60 (2012: 30) days credit terms. Non-trade amounts due from subsidiaries and related parties are unsecured, non-interest bearing and repayable on demand. The Group’s and the Co-operative’s deposits includes $2,292,108 (2012: $2,201,204) are security deposits from operating lease. Movement in the allowance for doubtful third parties trade receivables are as follows: Group and Co-operative 2013 2012 $ $ Balance at beginning of financial year Allowance made during the financial year Amounts written off Balance at end of financial year 58 36,850 42,106 (36,850) 21,249 15,601 - 42,106 36,850 Page 33 NTUC UNITY HEALTHCARE CO-OPERATIVE LIMITED AND ITS SUBSIDIARIES NOTES TO THE FINANCIAL STATEMENTS FOR THE FINANCIAL YEAR ENDED 31 MARCH 2013 (Continued) 5. Trade and other receivables (Continued) Movement in the allowance for doubtful third parties non-trade receivables are as follows: Group and Co-operative 2012 2013 $ $ Balance at beginning and end of financial year 74,982 74,982 As at 31 March 2013, the Group and the Co-operative carried out a review on the recoverable amount of their trade and other receivables. The review led to the recognition of an allowance for doubtful trade receivables of $42,106 (2012: $15,601) that have been recognised in the Group’s and the Co-operative’s profit or loss and included in “Other operating expenses” line item. Trade and other receivables are denominated in the following currencies: Group 2013 $ Singapore dollar Australian dollar New Zealand dollar United States dollar Other 6. 2012 $ Co-operative 2013 $ 2012 $ 5,275,439 105,793 46,245 87,362 23 6,312,407 67,643 58,628 3,771 6,387,846 - 8,961,327 - 5,514,862 6,442,449 6,387,846 8,961,327 Inventories Group 2013 $ Finished goods 13,895,669 2012 $ 13,318,856 Co-operative 2013 $ 12,815,145 2012 $ 11,824,615 The cost of inventories recognised as an expense and included in “Consumables used” line item in the Group’s and the Co-operative’s profit or loss amounted to $69,610,679 (2012: $62,035,147) and $65,766,737 (2012: $58,656,258) respectively and included in “Loss for the financial year from discontinuing operation” line item in the Group’s and the Co-operative’s profit or loss amounted to $Nil (2012: $219,401) and $Nil (2012: $171,221) respectively. During the financial year, the Group and the Co-operative recognised an inventories written off of $111,295 (2012: 30,275) and $16,535 (2012: $16,593) respectively in “Consumables used” in the profit or loss subsequent to a review carried out by the management on the realisable value of the inventories. Page 34 59 NTUC Unity Healthcare Annual Report 12 / 13 NTUC UNITY HEALTHCARE CO-OPERATIVE LIMITED AND ITS SUBSIDIARIES NOTES TO THE FINANCIAL STATEMENTS FOR THE FINANCIAL YEAR ENDED 31 MARCH 2013 (Continued) 7. Discontinued operation Provision for chinese medical service operation On 28 November 2011, the Group entered into a business agreement (“Agreement”) with The Lifestar Group Pte Ltd (“Lifestar”) to dispose of its TCM Wellness Business to Lifestar. The effective transfer date is 1 December 2011. Pursuant to the Agreement, the purchase price amounting to $95,000 included taking over of equipment and drug inventory of the 3 remaining outlets in Ang Mo Kio, Choa Chu Kang and Jurong Point. With the completion of the above transaction, the Group’s profit or loss arising from the TCM Wellness Business will be presented as “Discontinued operation” in the Statements of Comprehensive Income. The loss for the financial year from the discontinuing operation is analysed as follows: Group 2013 $ Loss for the financial year: - Provision of medical service operation - Provision of chinese medical service 2012 $ Co-operative 2013 $ 2012 $ - (27,112) - (27,112) - (172,497) (199,609) - (27,112) The results of the discontinuing operation for the financial year are as follows: Group 2013 $ 60 2012 $ Co-operative 2013 $ 2012 $ Revenue Other operating income Consumables used Staff costs Depreciation expense Rental expense Other operating expenses - 890,738 48,261 (219,401) (566,065) (43,792) (181,330) (128,020) - 271,684 10,923 (171,221) (68,097) (253) (16,444) (53,704) Loss for the financial year, representing total comprehensive income for the financial year - (199,609) - (27,112) Page 35 NTUC UNITY HEALTHCARE CO-OPERATIVE LIMITED AND ITS SUBSIDIARIES NOTES TO THE FINANCIAL STATEMENTS FOR THE FINANCIAL YEAR ENDED 31 MARCH 2013 (Continued) 7. Discontinued operation The impact of the discontinued operations on the cash flows of the Group is as follows: Group 2013 $ 8. 2012 $ Operating cash outflows Investing cash inflows - (73,114) 49,246 Total cash outflows - (23,868) Investments in subsidiaries Co-operative 2013. $. Unquoted equity shares, at cost Allowance for impairment loss 2012 $ 1,501,764 (231,258) 1,501,764 (231,258) 1,270,506. 1,270,506. Movement in allowance for impairment loss is as follows: Co-operative 2013 $ Balance at beginning and end of financial year 231,258 2012 $ 231,258 Details of the subsidiaries are as follows: Name of company Principal activities NHC Health Resources Pte Ltd (Singapore)(1) Dormant 100 100 Unicare Health Pte Ltd (Singapore) (1) Dormant 100 100 Origins Healthcare Pte Ltd (Singapore)(1) Trading of health products 80 80 NTUC Unity TCM Wellness Pte Ltd (Singapore)(1) Dormant 100 100 (1) Effective equity interest 2013 2012 % % Audited by BDO LLP, Singapore Page 36 61 NTUC Unity Healthcare Annual Report 12 / 13 NTUC UNITY HEALTHCARE CO-OPERATIVE LIMITED AND ITS SUBSIDIARIES NOTES TO THE FINANCIAL STATEMENTS FOR THE FINANCIAL YEAR ENDED 31 MARCH 2013 (Continued) 9. Available-for-sale financial assets Group and Co-operative 2012 2013 $ $ Balance at beginning of financial year Additions Disposal Fair values changes recognised in other comprehensive income (Note 16) Balance at end of financial year 883,610 163,395 1,047,005 1,124,914 8,028 (204,332) (45,000) 883,610 Details of the available-for-sale financial assets are as follows: Group and Co-operative 2012 2013 $ $ Quoted equity investment, at fair value Unquoted equity investments, at cost Allowance for impairment loss 553,500 616,500 694,742 (201,237) 467,110 (200,000) 493,505 267,110 1,047,005 883,610 Carrying amount Total As the unquoted investments do not have quoted market prices in an active market and there are no other available methods to reasonably estimate the fair values, it is not practicable to determine the fair values of the unquoted investments with sufficient reliability and these are stated at cost less impairment loss, if any. Quoted equity investment has no fixed maturity date nor coupon rate. The fair value of this investment is based on closing quoted market prices on the last market day of the financial year. Available-for-sale financial assets are denominated in Singapore dollar. 62 Page 37 63 10. 366,677 39,495 - 406,172 1,306,609 At 31 March 2013 Carrying amount At 31 March 2013 1,712,781 At 31 March 2013 Accumulated depreciation At 1 April 2012 Depreciation Disposals Written off 1,712,781 - Group Cost At 1 April 2012 Additions Disposals Written off Freehold property $ Property, plant and equipment 5,717,212 2,061,309 1,905,739 155,570 - 7,778,521 7,778,521 - Leasehold building $ 927,898 246,150 219,150 27,000 - 1,174,048 1,174,048 - Leasehold properties $ NOTES TO THE FINANCIAL STATEMENTS FOR THE FINANCIAL YEAR ENDED 31 MARCH 2013 (Continued) NTUC UNITY HEALTHCARE CO-OPERATIVE LIMITED AND ITS SUBSIDIARIES 284,043 911,378 882,543 72,075 (340) (42,900) 1,195,421 977,192 262,150 (1,021) (42,900) Dental equipment $ 2,840,949 4,486,254 4,429,574 1,913,496 (1,856,816) 7,327,203 7,896,196 1,383,507 (70,707) (1,881,793) Furniture and fittings $ 385,666 793,728 585,566 208,162 - 1,179,394 999,878 179,516 - Computer and office equipment $ 866,310 818,200 571,601 246,599 - 1,684,510 1,553,260 131,250 - Computer software $ 9,585 7,428 81,252 2,876 (76,700) - 17,013 93,713 (76,700) - Motor vehicles $ Page 38 12,338,272 9,730,619 9,042,102 2,665,273 (77,040) (1,899,716) 22,068,891 22,185,589 1,956,423 (148,428) (1,924,693) Total $ 64 10. 1,905,739 366,677 1,346,104 At 31 March 2012 Carrying amount At 31 March 2012 5,872,782 1,750,169 155,570 - Accumulated depreciation At 1 April 2011 327,184 Depreciation 39,493 Disposals Written off - 954,898 219,150 192,150 27,000 - 1,174,048 7,778,521 1,712,781 At 31 March 2012 Leasehold properties $ 1,174,048 - Leasehold building $ 7,778,521 - 1,712,781 - Group Cost At 1 April 2011 Additions Disposals Written off Reclassification Freehold property $ Property, plant and equipment (Continued) NOTES TO THE FINANCIAL STATEMENTS FOR THE FINANCIAL YEAR ENDED 31 MARCH 2013 (Continued) NTUC UNITY HEALTHCARE CO-OPERATIVE LIMITED AND ITS SUBSIDIARIES 94,649 882,543 844,296 41,725 (3,478) 977,192 978,029 2,641 (3,478) - Dental equipment $ 3,466,622 4,429,574 3,188,448 1,685,421 (254,272) (190,023) 7,896,196 4,940,643 3,543,438 (292,937) (294,948) - Furniture and fittings $ 414,312 585,566 504,991 179,194 (5,517) (93,102) 999,878 709,888 105,608 (7,179) (94,139) 285,700 Computer and office equipment $ 981,659 571,601 814,326 236,540 (479,265) 1,553,260 896,995 525,913 (484,129) 614,481 Computer software $ 12,461 81,252 78,377 2,875 - 93,713 93,713 - Motor vehicles $ - - - - 608,735 291,446 (900,181) Construction in progress $ Page 39 13,143,487 9,042,102 7,699,941 2,367,818 (259,789) (765,868) 22,185,589 18,893,353 4,469,046 (300,116) (876,694) - Total $ NTUC Unity Healthcare Annual Report 12 / 13 65 10. 7,778,521 - 7,778,521 1,905,739 155,570 - 2,061,309 5,717,212 At 31 March 2013 1,712,781 Accumulated depreciation At 1 April 2012 366,677 Depreciation 39,495 Disposals Written off - 406,172 At 31 March 2013 Carrying amount At 31 March 2013 1,306,609 Leasehold building $ 1,712,781 - Co-operative Cost At 1 April 2012 Additions Disposals Written off Freehold property $ Property, plant and equipment (Continued) 927,898 246,150 219,150 27,000 - 1,174,048 1,174,048 - Leasehold properties $ NOTES TO THE FINANCIAL STATEMENTS FOR THE FINANCIAL YEAR ENDED 31 MARCH 2013 (Continued) NTUC UNITY HEALTHCARE CO-OPERATIVE LIMITED AND ITS SUBSIDIARIES 284,042 911,379 882,544 72,075 (340) (42,900) 1,195,421 977,192 262,150 (1,021) (42,900) Dental equipment $ 2,848,198 4,418,287 4,373,423 1,901,680 (1,856,816) 7,266,485 7,835,478 1,383,507 (70,707) (1,881,793) Furniture and fittings $ 334,822 694,942 500,054 194,888 - 1,029,764 857,648 172,116 - Computer and office equipment $ 860,778 796,218 551,619 244,599 - 1,656,996 1,530,546 126,450 - Computer software $ 9,585 7,428 4,552 2,876 - 17,013 17,013 - Motor vehicles $ - - - - - Construction in progress $ Page 40 12,289,144 9,541,885 8,803,758 2,638,183 (340) (1,899,716) 21,831,029 21,883,227 1,944,223 (71,728) (1,924,693) Total $ 66 10. 1,905,739 366,677 1,346,104 At 31 March 2012 Carrying amount At 31 March 2012 5,872,782 1,750,169 155,570 - Accumulated depreciation At 1 April 2011 327,184 Depreciation 39,493 Written off - 954,898 219,150 192,150 27,000 - 1,174,048 7,778,521 1,712,781 At 31 March 2012 Leasehold properties $ 1,174,048 - Leasehold building $ 7,778,521 - 1,712,781 - Co-operative Cost At 1 April 2011 Additions Written off Reclassification Freehold property $ Property, plant and equipment (Continued) NOTES TO THE FINANCIAL STATEMENTS FOR THE FINANCIAL YEAR ENDED 31 MARCH 2013 (Continued) NTUC UNITY HEALTHCARE CO-OPERATIVE LIMITED AND ITS SUBSIDIARIES 94,648 882,544 844,296 41,726 (3,478) 977,192 978,029 2,641 (3,478) - Dental equipment $ 3,462,055 4,373,423 2,930,488 1,632,958 (190,023) 7,835,478 4,622,363 3,508,063 (294,948) - Furniture and fittings $ 357,594 500,054 423,114 168,222 (91,282) 857,648 581,789 82,478 (92,319) 285,700 Computer and office equipment $ 978,927 551,619 794,345 236,540 (479,266) 1,530,546 874,282 525,913 (484,130) 614,481 Computer software $ 12,461 4,552 1,677 2,875 - 17,013 17,013 - Motor vehicles $ Total $ - - - - Page 41 13,079,469 8,803,758 7,263,423 2,304,384 (764,049) 21,883,227 608,735 18,347,561 291,446 4,410,541 (874,875) (900,181) - Construction in progress $ NTUC Unity Healthcare Annual Report 12 / 13 NTUC UNITY HEALTHCARE CO-OPERATIVE LIMITED AND ITS SUBSIDIARIES NOTES TO THE FINANCIAL STATEMENTS FOR THE FINANCIAL YEAR ENDED 31 MARCH 2013 (Continued) 10. Property, plant and equipment (Continued) For the purpose of consolidated statement of cash flows, the Group’s additions to property, plant and equipment were financed as follows: Group 2013 $ 11. 2012 $ Additions during the financial year Less: Provision for reinstatement costs 1,956,423 (105,000) 4,469,046 (795,000) Cash payment to acquire plant and equipment 1,851,423 3,674,046 Investment properties Group and Co-operative $ Cost At 1 April 2012 and 31 March 2013 11,345,933 Accumulated depreciation At 1 April 2012 Depreciation for the financial year 3,031,479 235,173 At 31 March 2013 3,266,652 Carrying amount At 31 March 2013 8,079,281 Cost At 1 April 2011 and 31 March 2012 11,345,933 Accumulated depreciation and impairment loss At 1 April 2011 Depreciation for the financial year Reversal of allowance for impairment loss 3,604,370 235,169 (808,060) At 31 March 2012 3,031,479 Carrying amount At 31 March 2012 8,314,454 Page 42 67 NTUC Unity Healthcare Annual Report 12 / 13 NTUC UNITY HEALTHCARE CO-OPERATIVE LIMITED AND ITS SUBSIDIARIES NOTES TO THE FINANCIAL STATEMENTS FOR THE FINANCIAL YEAR ENDED 31 MARCH 2013 (Continued) 11. Investment properties (Continued) As at 31 March 2013, the Group and the Cooperative’s investment properties are held under the following tenure:2013 Carrying Fair value amount $ $ Freehold Leasehold 2012 Carrying amount Fair value $ $ 1,968,499 6,110,782 3,250,000 9,788,000 2,030,500 6,283,954 3,100,000 8,217,000 8,079,281 13,038,000 8,314,454 11,317,000 The above fair value has been determined on the basis of valuation carried out by an independent valuer having an appropriate recognised professional qualification and recent experience in the location and category of the property being valued. The valuation was arrived at by reference to market evidence of transaction prices for similar properties and was performed in accordance with International Valuation Standards. Rental income earned by the Group and Co-operative from the investment properties amounted to $569,917 (2012: $513,292). Direct operating expenses arising from rental-generating investment properties during the financial year amounted to $211,031 (2012: $202,020). Included in investment properties is a carrying amount of approximately $4,037,000 (2012: $4,147,000) representing the Group’s and the Co-operative’s 25% share in certain units jointlyowned with NTUC Income Insurance Co-operative Limited. As at 31 March 2013, the Group and the Co-operative have no contingent liabilities and capital commitments in respect of those units. 12. Deferred tax liabilities Deferred tax liabilities Group 2013 $ 2012 $ 1,988 1,988 Co-operative 2013 $ - 2012 $ - The following are the major deferred tax liabilities recognised by the Group and movements thereon during the financial year: Accelerated tax depreciation $ 68 Balance at 1 April 2012 and 31 March 2013 1,988 Balance at 1 April 2011 and 31 March 2012 1,988 Page 43 NTUC UNITY HEALTHCARE CO-OPERATIVE LIMITED AND ITS SUBSIDIARIES NOTES TO THE FINANCIAL STATEMENTS FOR THE FINANCIAL YEAR ENDED 31 MARCH 2013 (Continued) 13. Trade and other payables Group 2013 $ 2012 $ Co-operative 2013 $ 2012 $ Trade payables - third parties - subsidiaries 15,255,929 - 14,342,011 - 14,979,909 78,871 14,206,432 85,907 15,255,929 14,342,011 15,058,780 14,292,339 651,139 81,236 1,986,676 53,311 645,763 921,246 81,236 1,982,281 925,684 53,311 732,375 2,039,987 1,648,245 2,961,276 326,160 25,000 75,993 122,250 3,331,853 911,755 25,000 46,670 51,150 2,543,505 76,160 25,000 75,993 122,250 2,857,708 71,755 25,000 46,670 51,150 2,174,707 19,869,560 19,960,078 19,864,136 19,622,897 Non-trade payables - third parties - subsidiaries - related parties Dividend payable Central Co-operative Fund Singapore Labour Foundation Honorarium to directors Accrued operating expenses Trade and non-trade amounts due to third parties are unsecured, non-interest bearing and generally on 60 (2012: 60) days term. Trade amounts due to subsidiaries and related parties are unsecured, non-interest bearing and repayable within trade credit terms. Non-trade amounts due to subsidiaries and related parties are unsecured, non-interest bearing and repayable on demand. Group 2013 $ Singapore dollar Australian dollar United States dollar Other 2012 $ Co-operative 2013 $ 2012 $ 19,707,711 121,529 22,072 18,248 19,910,403 44,558 4,597 520 19,792,205 50,116 21,815 - 19,622,897 - 19,869,560 19,960,078 19,864,136 19,622,897 Page 44 69 NTUC Unity Healthcare Annual Report 12 / 13 NTUC UNITY HEALTHCARE CO-OPERATIVE LIMITED AND ITS SUBSIDIARIES NOTES TO THE FINANCIAL STATEMENTS FOR THE FINANCIAL YEAR ENDED 31 MARCH 2013 (Continued) 14. Provision Group and Co-operative 2012 2013 $ $ Provision for reinstatement costs 900,000 795,000 Movements in provision for reinstatement costs: Group and Co-operative 2012 2013 $ $ Balance at beginning of financial year Provision made 795,000 105,000 795,000 Balance at end of financial year 900,000 795,000 Provision for reinstatement costs The provision for reinstatement costs are the estimated costs of dismantle, removal or restoration of plant and equipment arising from the acquisition or use of assets, which are recognised and included in the cost of property, plant and equipment. 15. Share capital Group and Co-operative 2012 2013 2013 $ Number of ordinary shares 2012 $ Issued and paid up : At beginning of financial year Issued during the financial year 17,568,824 (101,000) 17,676,524 (107,700) 17,568,824 (101,000) 17,676,524 (107,700) At end of financial year 17,467,824 17,568,824 17,467,824 17,568,824 The share capital is represented by: Share capital repayable on demand as current liabilities (a) Share capital classified as equity (b) 70 17,367,824 100,000 17,468,824 100,000 17,467,824 17,568,824 (a) This relates to the shares held by members where the Co-operative does not have the right of refusal to redeem the members' shares. Members include an individual person or institution or organisation duly admitted to the membership of the Co-operative in accordance with the By-Law of the Co-operative. (b) This comprised only the portion that relates to founder member National Trade Union Congress. Page 45 NTUC UNITY HEALTHCARE CO-OPERATIVE LIMITED AND ITS SUBSIDIARIES NOTES TO THE FINANCIAL STATEMENTS FOR THE FINANCIAL YEAR ENDED 31 MARCH 2013 (Continued) 15. Share capital (Continued) (c) In accordance with By-laws 4.6, every member shall, unless otherwise disqualified under the Co-operative Societies Act, Chapter 62 or the By-laws, have the right to: (i) (ii) (iii) (iv) (v) (d) avail himself of all services of the Society; stand for election to office, subject to the provisions of the Act and the By-laws, where applicable; be co-opted to hold office in the Society, where applicable; participate and vote at general meetings; and enjoy all other rights, privileges or benefits provided under the By-laws. The Co-operative has one class of ordinary share which carries no right to fixed income. During the financial year ended 31 March 2013, in accordance with the By-Laws of the Cooperative, 101,000 (2012: 107,700) ordinary shares of $1 each were withdrawn. 16. Fair value reserve The fair value reserve represents the cumulative fair value changes, net of tax, of available-forsale financial assets until they are disposed of or impaired. Group and Co-operative 2012 2013 $ $ 17. At beginning of financial year Fair value gains/(losses) (Note 9) Transfer to profit or loss upon disposal 279,750 163,395 - 404,162 (45,000) (79,412) At end of financial year 443,145 279,750 Revenue Group 2013 $ Continuing operations Sales of goods Dental services Discontinuing operations (Note 7) Medical services Chinese medical services Total 2012 $ Co-operative 2013 $ 2012 $ 91,122,228 11,388,049 79,973,351 11,405,825 83,404,927 11,388,049 73,169,412 11,405,825 102,510,277 91,379,176 94,792,976 84,575,237 - 271,684 619,054 - 271,684 - - 890,738 - 271,684 102,510,277 92,269,914 94,792,976 84,846,921 Page 46 71 NTUC Unity Healthcare Annual Report 12 / 13 NTUC UNITY HEALTHCARE CO-OPERATIVE LIMITED AND ITS SUBSIDIARIES NOTES TO THE FINANCIAL STATEMENTS FOR THE FINANCIAL YEAR ENDED 31 MARCH 2013 (Continued) 18. Other operating income Group 2013 $ Continuing operations Reversal of allowance for impairment loss on investment property Dividend income Interest income Management fee income Rental income Advertising income Foreign exchange gain, net Royalty fees Gain on disposal of property, plant and equipment Government grant Gain on disposal of availablefor-sale financial assets Others Discontinuing operations (Note 7) Gain on disposal of business Others Total 72 2012 $ Co-operative 2013 $ 2012 $ 49,582 29,136 1,144,467 4,713,855 1,570 - 808,059 59,076 49,428 1,220,316 3,457,251 15,852 1,049,582 19,815 1,237,804 4,713,855 - 808,059 1,019,076 30,993 9,000 1,414,805 3,457,251 15,852 9,300 64,091 - 64,091 - 171,091 67,179 240,454 238,610 67,179 292,039 6,183,092 5,917,615 7,323,757 7,114,254 - 36,120 12,141 - 10,923 - 48,261 - 10,923 6,183,092 5,965,876 7,323,757 7,125,177 Page 47 NTUC UNITY HEALTHCARE CO-OPERATIVE LIMITED AND ITS SUBSIDIARIES NOTES TO THE FINANCIAL STATEMENTS FOR THE FINANCIAL YEAR ENDED 31 MARCH 2013 (Continued) 19. Staff costs Group 2013 $ Continuing operations Salaries, bonuses and other short-term benefits Employer’s contribution to defined contribution plans Discontinuing operations Salaries, bonuses and other short-term benefits Employer’s contribution to defined contribution plans Total 15,725,815 2012 $ 14,493,695 Co-operative 2013 $ 13,977,389 2012 $ 12,948,432 1,716,152 1,554,892 1,604,552 1,423,634 17,441,967 16,048,587 15,581,941 14,372,066 - 516,228 - 66,323 - 49,837 - 1,774 - 566,065 - 68,097 17,441,967 16,614,652 15,581,941 14,440,163 Included in staff costs were key management remuneration as shown in Note 27 to the financial statements. 20. Finance costs Group 2013 $ 2012 $ Co-operative 2013 $ 2012 $ Continuing operations Dividends paid to members in respect of share capital repayable on demand 516,652 527,296 516,652 527,296 Page 48 73 NTUC Unity Healthcare Annual Report 12 / 13 NTUC UNITY HEALTHCARE CO-OPERATIVE LIMITED AND ITS SUBSIDIARIES NOTES TO THE FINANCIAL STATEMENTS FOR THE FINANCIAL YEAR ENDED 31 MARCH 2013 (Continued) 21. Profit before income tax and contributions The above is arrived at after charging: Group 2013 $ Consumables used Continuing operations Inventories written off Other operating expenses Continuing operations Advertisement and promotion expenses Allowance for doubtful trade receivable – third parties Patronage rebates/discounts Property, plant and equipment written off Co-operative 2013 $ 30,275 16,535 16,593 1,405,123 953,098 1,252,057 855,159 42,106 1,432,684 1,044,612 42,106 1,432,684 996,680 24,977 110,826 24,977 110,827 - 15,601 1,510 - 15,601 1,510 - 36,987 - 36,987 Income tax expense Group 2013 $ 74 2012 $ 111,295 Discontinuing operations Allowance for doubtful trade receivable – third parties Inventories written off Loss on disposal of assets held for sale 22. 2012 $ 2012 $ Continuing operations Current income tax - current financial year - over provision in prior financial years 197,000 (63,255) 179,535 (2,165) Total income tax expense recognised in profit or loss 133,745 177,370 Page 49 NTUC UNITY HEALTHCARE CO-OPERATIVE LIMITED AND ITS SUBSIDIARIES NOTES TO THE FINANCIAL STATEMENTS FOR THE FINANCIAL YEAR ENDED 31 MARCH 2013 (Continued) 22. Income tax expense (Continued) Reconciliation of effective income tax rate Group 2013 $ 2012 $ Profit before income tax and contributions: Continuing operations Discontinuing operations Income tax at Singapore’s statutory income tax rate of 17% Tax effect of expenses not deductible for income tax purposes Income tax exemption Productivity and innovation credit Over provision of current income tax in prior financial years Utilisation of previously unrecognised deferred tax assets Corporate income tax rebate Deferred tax assets not recognised Others 840,705 - 521,583 (199,609) 840,705 321,974 142,920 117,031 (25,925) (6,516) (63,255) (30,000) (510) 54,736 130,884 (25,925) (2,165) (1,249) 27,652 (6,563) 133,745 177,370 The Co-operative is a co-operative society registered under the Co-operative Societies Act, Chapter 62 which is exempted from income tax under Section 13 of the Income Tax Act, Chapter 134. Unrecognised deferred tax assets The movement of unrecognised deferred tax assets is as follows: Group 2013 $ 2012 $ Balance at beginning of financial year Amount not recognised during financial year Utilisation of deferred tax assets not recognised previously 253,699 - 227,296 27,652 (1,249) Balance at end of financial year 253,699 253,699 Page 50 75 NTUC Unity Healthcare Annual Report 12 / 13 NTUC UNITY HEALTHCARE CO-OPERATIVE LIMITED AND ITS SUBSIDIARIES NOTES TO THE FINANCIAL STATEMENTS FOR THE FINANCIAL YEAR ENDED 31 MARCH 2013 (Continued) 22. Income tax expense (Continued) The unrecognised deferred tax assets arise from the following temporary differences: Group 2013 $ Unutilised tax losses Unabsorbed capital allowances 2012 $ 227,595 26,104 227,595 26,104 253,699 253,699 As at 31 March 2013, the Group has unutilised tax losses of approximately $1,339,000 (2012: $1,339,000) and unabsorbed capital allowances of approximately $154,000 (2012: $154,000) available to offset against future taxable profits subject to the agreement by the tax authorities and provisions of the tax legislations of Singapore. No deferred tax assets have been recognised in respect of the unutilised tax losses and unabsorbed capital allowance of approximately $254,000 (2012: $254,000) as the management is not confident that there will be sufficient future taxable profits to realise these future benefits. Accordingly, these deferred tax assets have not been recognised in the financial statements of the Group in accordance with the accounting policy in Note 2.20 to the financial statements. 23. Central Co-operative Fund In accordance with Section 71 of the Co-operative Societies Act, Chapter 62, the Co-operative is required to contribute 5% of the first $500,000 of its profit before contributions and distributions to the Central Co-operative Fund. During the financial year, the Co-operative made a contribution of $25,000 (2012: $25,000) towards the Central Co-operative Fund. 24. Singapore Labour Foundation In accordance with Section 71 of the Co-operative Societies Act, Chapter 62, the Co-operative opted to contribute 20% of its profit before contributions and distributions in excess of $500,000 to the Singapore Labour Foundation. During the financial year, the Co-operative made a contribution of $76,341 (2012: $47,018) to the Singapore Labour Foundation. Group and Co-operative 2013 2012 $ $ Contribution - current financial year - under provision in prior financial years 76 75,993 348 47,018 - 76,341 47,018 Page 51 NTUC UNITY HEALTHCARE CO-OPERATIVE LIMITED AND ITS SUBSIDIARIES NOTES TO THE FINANCIAL STATEMENTS FOR THE FINANCIAL YEAR ENDED 31 MARCH 2013 (Continued) 25. Dividends Dividends to owners of the parent First and final exempt (onetier) dividend paid of $0.03 (2012: $0.03) per share in respect of the previous financial year Group 2013 $ 3,000 2012 $ Co-operative 2013 $ 2012 $ 3,000 3,000 3,000 Group 2013 $ 2012 $ Dividends to non-controlling interest Interim exempt (one-tier) dividend paid of $6.25 (2012: $6.00) per share in respect of the current financial year 250,000 240,000 In respect of the current financial year, the Directors propose that a final dividend of $0.03 per share be paid to shareholders at the end of the reporting period, or on a pro-rata basis, if shareholders held such shares for a lesser period than one year. 26. Operating lease commitments The Group and the Co-operative as lessees The Group and the Co-operative lease various retail outlets under non-cancellable operating leases. The leases have variable lease charge of 0.25% to 8.00% (2012: 0.25% to 15.00%) of targeted gross sales as stipulated on the lease agreement and are negotiated for an average term of 3 years. The future minimum lease payables under non-cancellable operating leases contracted for at the end of the reporting period but not recognised as liabilities, are as follows: Group 2013 $ Within one financial year After one financial year but within five financial years 2012 $ Co-operative 2013 $ 2012 $ 9,267,639 8,782,102 9,138,760 8,658,054 6,966,394 7,433,699 6,964,154 7,414,421 16,234,033 16,215,801 16,102,914 16,072,475 Page 52 77 NTUC Unity Healthcare Annual Report 12 / 13 NTUC UNITY HEALTHCARE CO-OPERATIVE LIMITED AND ITS SUBSIDIARIES NOTES TO THE FINANCIAL STATEMENTS FOR THE FINANCIAL YEAR ENDED 31 MARCH 2013 (Continued) 26. Operating lease commitments (Continued) The Group and the Co-operative as lessors The Group and the Co-operative lease out various retail and office space under non-cancellable operating leases. The leases are committed for an average of 3 years. The future minimum lease receivables under non-cancellable operating leases contracted for at the end of the reporting period but not recognised as receivables, are as follows: Group and Co-operative 2013 2012 $ $ Within one financial year After one financial year but within five financial years 27. 1,575,135 630,704 1,138,684 378,860 2,205,839 1,517,544 Significant related party transactions A related party is defined as follows: (a) A person or a close member of that person’s family is related to the Group and Co-operative if that person: (i) (ii) (iii) (b) Has control or joint control over the Co-operative; Has significant influence over the Co-operative; or Is a member of the key management personnel of the Group or Co-operative of a parent of the Co-operative. An entity is related to the Group and the Co-operative if any of the following conditions applies: (i) (ii) (iii) (iv) (v) (vi) (vii) The entity and the Co-operative are members of the same group (which means that each parent, subsidiary and fellow subsidiary is related to the others). One entity is an associate or joint venture of the other entity (or an associate or joint venture of a member of a group of which the other entity is a member). Both entities are joint ventures of the same third party. One entity is a joint ventures of a third entity and the other entity is an associate of the third entity. The entity is a post-employment benefit plan for the benefit of employees of either the Co-operative is itself such a plan, the sponsoring employers are also related to the Co-operative. The entity is controlled or jointly controlled by a person identified in (a); A person identified in (a)(i) has significant influence over the entity or is a member of the key management personnel of the entity (or of a parent of the entity). Many of the Group’s and Co-operative’s transactions and arrangements are with related parties and the effect of these on the basis determined between the parties is reflected in these financial statements. The balances are unsecured, interest-free and repayable on demand unless otherwise stated. 78 Page 53 NTUC UNITY HEALTHCARE CO-OPERATIVE LIMITED AND ITS SUBSIDIARIES NOTES TO THE FINANCIAL STATEMENTS FOR THE FINANCIAL YEAR ENDED 31 MARCH 2013 (Continued) 27. Significant related party transactions (Continued) In addition to the transactions disclosed elsewhere in the financial statements, there were the following significant related party transactions based on terms as agreed between the parties during the financial year: Group 2013 $ With subsidiaries Sales Purchase of goods Management fee income Rental income Dividend income With related parties Dividend income Rental paid Patronage rebates/discounts Management fee expense Consultancy fees 2012 $ Co-operative 2013 $ 2012 $ - - 543 634,314 139,604 1,000,000 90 517,772 9,000 194,489 960,000 31,582 3,263,015 1,432,684 89,760 402,462 31,247 2,362,550 1,044,612 238,700 312,249 31,582 3,263,015 1,432,684 89,760 - 31,247 2,362,550 1,044,612 238,700 - Compensation of key management personnel The compensation of Directors and other members of the key management personnel of the Group and the Co-operative during the financial year were as follows: Group 2013 $ Short-term benefits Post-employment benefits Directors’ honorarium 28. 2012 $ Co-operative 2013 $ 2012 $ 859,259 25,760 122,250 815,690 26,752 40,200 595,997 25,760 122,250 503,431 26,752 40,200 1,007,269 882,642 744,007 570,383 Financial instruments, financial risks and capital management The Group’s and the Co-operative’s activities expose them to credit risk, market risk (including foreign currency risks and interest rate risks), and liquidity risk. The Group’s and the Cooperative’s overall risk management strategy seek to minimise adverse effects from the volatility of financial markets on the Group’s and the Co-operative’s financial performance. There has been no change to the Group’s and the Co-operative’s exposure to these financial risks or the manner in which it manages and measures the risk. Page 54 79 NTUC Unity Healthcare Annual Report 12 / 13 NTUC UNITY HEALTHCARE CO-OPERATIVE LIMITED AND ITS SUBSIDIARIES NOTES TO THE FINANCIAL STATEMENTS FOR THE FINANCIAL YEAR ENDED 31 MARCH 2013 (Continued) 28. Financial instruments, financial risks and capital management (Continued) 28.1 Credit risk Credit risk refers to the risk that counterparty will default on its contractual obligations resulting in a loss to the Group and the Co-operative. The Group and the Co-operative have adopted a policy of only dealing with creditworthy counterparties. The Group and the Cooperative perform ongoing credit evaluation of its counterparties’ financial condition and does not require collaterals. The carrying amount of financial assets recorded in the financial statements, grossed up for any allowances for losses, represents the Group’s and the Co-operative’s maximum exposure to credit risk. There is no significant concentration of credit risk with any single customer or group of customers of the total trade and other receivables of the Group and the Cooperative as at the end of the reporting period. The Group’s and the Co-operative’s major classes of financial assets are trade and other receivables and cash and cash equivalents. Trade receivables that are neither past due nor impaired are substantially companies with good collection track record with the Group and the Co-operative. The age analysis of past due trade receivables but not impaired is as follows: Group 2013 $ Past Past Past Past due due due due 1 to 30 days 31 to 60 days 61 to 90 days more than 90 days 280,247 358,800 56,849 159,571 2012 $ 391,344 284,014 59,203 291,031 Co-operative 2013 $ 36,358 24,257 6,103 46,214 2012 $ 211,663 70,618 50,186 251,659 28.2 Market risk (i) Foreign exchange risk Currency risk arises from transactions denominated in currency other than the functional currency of the entities within the Group. The currencies that give rise to this risk are primarily Australian dollar, New Zealand dollar and United States dollar. At the end of the reporting period, the carrying amounts of monetary assets and monetary liabilities of the Group denominated in currencies other than the functional currency of the entities within the Group are as follows: Assets 2013 $ Group Australian dollar New Zealand dollar United States dollar 80 105,793 46,245 87,362 2012 $ 67,643 58,628 Liabilities 2013 $ 121,529 22,072 2012 $ 44,558 4,597 Page 55 NTUC UNITY HEALTHCARE CO-OPERATIVE LIMITED AND ITS SUBSIDIARIES NOTES TO THE FINANCIAL STATEMENTS FOR THE FINANCIAL YEAR ENDED 31 MARCH 2013 (Continued) 28. Financial instruments, financial risks and capital management (Continued) 28.2 Market risk (Continued) (i) Foreign exchange risk (Continued) Assets 2013 $ Co-operative Australian dollar United States dollar - 2012 $ - Liabilities 2013 $ 50,116 21,815 2012 $ - Foreign currency sensitivity analysis The Group’s and the Co-operative’s exposure to foreign currency risks are mainly in Australian dollar, New Zealand dollar and United States dollar. The following table details the Group’s and the Co-operative’s sensitivity to a 5% change in Australian dollar, New Zealand dollar and United States dollar against the respective functional currencies of the entities within the Group. The sensitivity analysis assumes an instantaneous 5% change in the foreign currency exchange rates from the end of the reporting period, with all other variables held constant. The results of the model are also constrained by the fact that only monetary items, which are denominated in Australian dollar, New Zealand dollar and United States dollar are included in the analysis. Consequentially, reported changes in the values of some of the financial instruments impacting the results of the sensitivity analysis are not matched with the offsetting changes in the values of certain excluded items that those instruments are designed to finance or hedge. Profit or loss 2013 $ Group Australian dollar Strengthens against Singapore dollar Weakens against Singapore dollar (787) 787 New Zealand dollar Strengthens against Singapore dollar Weakens against Singapore dollar 2,312 (2,312) United States dollar Strengthens against Singapore dollar Weakens against Singapore dollar 3,265 (3,265) 2012 $ 1,154 (1,154) - 2,702 (2,702) Page 56 81 NTUC Unity Healthcare Annual Report 12 / 13 NTUC UNITY HEALTHCARE CO-OPERATIVE LIMITED AND ITS SUBSIDIARIES NOTES TO THE FINANCIAL STATEMENTS FOR THE FINANCIAL YEAR ENDED 31 MARCH 2013 (Continued) 28. Financial instruments, financial risks and capital management (Continued) 28.2 Market risk (Continued) (i) Foreign exchange risk (Continued) Profit or loss 2013 $ (ii) 2012 $ Co-operative Australian dollar Strengthens against Singapore dollar Weakens against Singapore dollar (2,506) 2,506 - United States dollar Strengthens against Singapore dollar Weakens against Singapore dollar (1,091) 1,091 - Interest rate risk Interest rate risk is the risk that the value of a financial instrument will fluctuate due to changes in market interest rates. The Group and the Co-operative do not have significant exposure to interest-bearing financial instrument at the end of the reporting period. 28.3 Liquidity risk Liquidity risk refers to the risk in which the Group and the Co-operative encounter difficulties in meeting their short-term obligations. Liquidity risk is managed by matching the payment and receipt cycle. The Group and the Co-operative actively manage their operating cash flows so as to finance the Group’s and the Co-operative’s operations. As part of its overall prudent liquidity management, the Group and the Co-operative maintain sufficient levels of cash to meet their working capital requirement. The following table details the Group’s and the Co-operative’s remaining contractual maturity for its non-derivative financial instruments. The table has been drawn up based on undiscounted cash flows of financial instruments based on the earlier of the contractual date or when the Group and the Co-operative are expected to pay. The table below includes both interest and principal cash flows. 82 Page 57 NTUC UNITY HEALTHCARE CO-OPERATIVE LIMITED AND ITS SUBSIDIARIES NOTES TO THE FINANCIAL STATEMENTS FOR THE FINANCIAL YEAR ENDED 31 MARCH 2013 (Continued) 28. Financial instruments, financial risks and capital management (Continued) 28.3 Liquidity risk (Continued) Contractual maturity analysis Group within one financial year $ Co-operative within one financial year $ 17,772,781 6,578,394 17,427,846 5,028,768 24,351,175 22,456,614 Financial liabilities Non-interest bearing 37,237,384 37,231,960 2012 Financial assets Non-interest bearing Interest bearing 7,496,759 16,162,895 10,015,037 11,904,816 23,659,654 21,919,853 37,428,902 37,091,721 2013 Financial assets Non-interest bearing Interest bearing Financial liabilities Non-interest bearing Non-interest bearing financial liabilities includes share capital repayable on demand which are not expected to be substantially redeemed within one financial year. 28.4 Capital management policies and objectives The Group and the Co-operative manage their capital to ensure that the Group and the Cooperative are able to continue as going concern and to maintain an optimal capital structure so as to maximise shareholders’ value. The Group and the Co-operative manage their capital structure and make adjustments to it, in light of changes in economic conditions. To maintain or adjust the capital structure, the Group and the Co-operative may adjust the return capital to shareholders or issue new shares. No changes were made in the objectives, policies or processes during the financial year. The Group and the Co-operative monitor capital using a gearing ratio, which is calculated as net debt divided by equity attributable to owners of the parent plus net debt. The Group and the Co-operative include within net debt, trade and other payables and share capital repayable on demand less cash and cash equivalents. Page 58 83 NTUC Unity Healthcare Annual Report 12 / 13 NTUC UNITY HEALTHCARE CO-OPERATIVE LIMITED AND ITS SUBSIDIARIES NOTES TO THE FINANCIAL STATEMENTS FOR THE FINANCIAL YEAR ENDED 31 MARCH 2013 (Continued) 28. Financial instruments, financial risks and capital management (Continued) 28.4 Capital management policies and objectives (Continued) Group 2013 $ Trade and other payables Share capital repayable on demand Total debt Less: Cash and cash equivalents 2012 $ Co-operative 2013 $ 2012 $ 19,869,560 19,960,078 19,864,136 19,622,897 17,367,824 17,468,824 17,367,824 17,468,824 37,237,384 37,428,902 37,231,960 37,091,721 (17,789,308) (16,333,595) (15,021,763) (12,074,916) Net debt Total equity 19,448,076 20,663,678 21,095,307 20,269,814 22,210,197 19,102,525 25,016,805 18,801,958 Total capital 40,111,754 41,365,121 41,312,722 43,818,763 Gearing ratio 48.5% 51.0% 53.8% 57.1% 28.5 Fair value of financial assets and financial liabilities The carrying amounts of the current financial assets and current financial liabilities approximate their fair values as at the end of the reporting period due to the relatively short period of maturity of these financial instruments. The fair values of financial assets and liabilities are determined as follows: • the fair value of financial assets and financial liabilities with standard terms and conditions and traded on active liquid markets are determined with reference to quoted market prices; and • the fair value of other financial assets and financial liabilities (excluding derivative instruments) are determined in accordance with generally accepted pricing models based on discounted cash flow analysis. The management considers that the carrying amounts of the financial assets and financial liabilities recorded at amortised cost in the financial statements approximate their fair values. The Group and the Co-operative classify fair value measurements using a fair value hierarchy that reflects the significance of the inputs used in making the measurements. The fair value hierarchy has the following levels: 84 ● Level 1 - quoted prices (unadjusted) in active markets for identical assets or liabilities; ● Level 2 - inputs other than quoted prices included within Level 1 that are observable for the asset or liability, either directly (i.e. as prices) or indirectly (i.e. derived from prices); and ● Level 3 - inputs for the asset or liability that are not based on observable market data (unobservable inputs). Page 59 NTUC UNITY HEALTHCARE CO-OPERATIVE LIMITED AND ITS SUBSIDIARIES NOTES TO THE FINANCIAL STATEMENTS FOR THE FINANCIAL YEAR ENDED 31 MARCH 2013 (Continued) 28. Financial instruments, financial risks and capital management (Continued) 28.5 Fair value of financial assets and financial liabilities (Continued) Group and Co-operative Level 1 Level 2 $ $ 29. Level 3 $ 2013 Assets Available-for-sale financial assets 553,500 - 493,505 2012 Assets Available-for-sale financial assets 616,500 - 267,110 Events after the end of the reporting period On 1 April 2013, certain shareholders of the Co-operative transferred their shares in the Cooperative to a newly incorporated entity, NTUC Enterprise Co-operative Limited (“NTUC Enterprise”). On completion of the share transfer, the Co-operative is a subsidiary of NTUC Enterprise. NTUC Enterprise is the holding entity of the labour movement social enterprises. Collectively owned by the National Trades Union Congress, Singapore Labour Foundation, and their affiliated unions, NTUC Enterprise guides the development of the social enterprises to meet the evolving needs and aspirations of working families in Singapore. On 31 May 2013, the Co-operative acquired 420,000 share of NTUC Eldercare Co-operative Limited, a co-operative incorporated in the Republic of Singapore, at a cash consideration of $420,000. Following the acquisition, NTUC Eldercare Co-operative Limited became a subsidiary of the Co-operative. Page 60 85 ANG MO KIO 53 Ang Mo Kio Ave 3 #B2-21/25 Singapore 569933 Tel: 6552 2001 EASTPOINT (Relocation) 1 Simei Street 6 (Within Fairprice) Singapore 528578 Tel : 6788 2415 KATONG MALL 112 East Coast Road #B1-08 Katong Mall Singapore 428802 Tel: 6636 3160 SERANGOON CENTRAL Blk 266 Serangoon Central Drive #01-253 Singapore 550266 Tel: 6487 6178 ALEXANDRA RETAIL CENTRE 460 Alexandra Road #02-04/05/06 Alexandra Retail Centre Singapore 119963 Tel: 6278 8791 FORTUNE CENTRE 190 Middle Road #01-26 Fortune Centre Singapore 188979 Tel: 6336 3616 LOT 1 SHOPPER’S MALL 21 Choa Chu Kang Ave 4 #B1-04/05 Singapore 689812 Tel: 6763 7678 TIONG BAHRU PLAZA 302 Tiong Bahru Road #B1-11 Tiong Bahru Plaza Singapore 168732 Tel: 6276 6562 GREAT WORLD CITY Great World City 1 Kim Seng Promenade #B1-14/15 Singapore 237994 Tel: 6235 1601 MARINE PARADE No. 6 Marine Parade Central Singapore 449411 Tel: 6345 1548 TANGLIN MALL 163 Tanglin Road #B1-13 Tanglin Mall Singapore 247933 Tel: 6732 1380 HARBOUR FRONT CENTRE 1 Maritime Square #02-118/119 Singapore 099253 Tel: 6271 5100 NEX MALL 23 Serangoon Central #03-37/38, Nex Singapore 556083 Tel: 6509 0316 TOA PAYOH CENTRAL (3) Blk 192 Toa Payoh Lor 4 #02-674 Singapore 310192 Tel: 6354 1775 HOLLAND VILLAGE MRT STATION 200 Holland Ave #B1-05/06/07 Holland Village MRT Station Singapore 278995 Tel: 6462 3580 100AM 100 Tras Street #04-06/07 Singapore 079027 Tel: 6604 6746 TAMPINES CENTRAL CC Blk 866A Tampines Street 83 #01-01 Singapore 521866 Tel: 6786 6796 PUNGGOL PLAZA Blk 168 Punggol Field #03-01/02 Punggol Plaza Singapore 820168 Tel: 6343 8336 TANJONG PAGAR Blk 5 #01-01 Tanjong Pagar Plaza Singapore 081005 Tel: 6323 1281 PLAZA SINGAPURA 68 Orchard Road Plaza Singapura #B2-20A Singapore 238839 Tel: 6238 0230 TAMAN JURONG Blk 399 Yung Sheng Road #01-35 Taman Jurong Shopping Centre Singapore 610399 Tel: 6264 0921 BEDOK Blk 212 Bedok North Street 1 #02-147 Singapore 460212 Tel: 6445 9551 BISHAN Blk 510 Bishan Street 13 #01-520 (At level 2 of FairPrice) Singapore 570510 Tel: 6259 3449 BUKIT MERAH Blk 166 #01-3531 Bukit Merah Central Singapore 150166 Tel: 6276 3407 BUKIT PANJANG PLAZA 1 Jelebu Road #01-06 Bukit Panjang Plaza Singapore 677743 Tel: 6760 2363 BUKIT TIMAH PLAZA 1 Jalan Anak Bukit #B1-01 Bukit Timah Plaza Singapore 588996 Tel: 6466 2957 CLEMENTI Blk 451 #01-307 Clementi Ave 3 Singapore 120451 Tel: 6779 0438 CLEMENTI MALL 3155 Commonwealth Ave West #B1-10/11 The Clementi Mall Singapore 129588 Tel: 6659 4719 DAWSON PLACE Blk 57 Dawson Road #01-10A Dawson Place Singapore 142057 Tel: 6471 1300 HOUGANG MALL 90 Hougang Ave 10 #B1-35/36 Singapore 538766 Tel: 6385 8606 HOUGANG Blk 202 #01-00 Hougang Street 21 Singapore 530202 Tel: 6383 1308 HOUGANG POINT (HOUGANG 1) No. 1 Hougang Street 91 #02-01 Hougang 1 Singapore 538692 Tel: 6384 0952 JURONG POINT 1 Jurong West Central 2 #B1-09 Jurong Point Singapore 648886 Tel: 6793 5712 J CUBE 2 Jurong East Central 1 #B1-05 Singapore 609731 Tel: 6684 4080 JEM 50 Jurong Gateway Road #B1-37 JEM Singapore 608549 Tel: 6339 4256 OUR STORE LOCATIONS 86 RAFFLES CITY 252 North Bridge Road #B1-44L Raffles City Shopping Centre Singapore 179103 Tel: 6337 1358 RIVERVALE MALL 11 Rivervale Crescent #02-02 Rivervale Mall Singapore 545082 Tel: 6384 4514 RIVERVALE PLAZA Blk 118 Rivervale Drive #01-16 Rivervale Plaza Singapore 540118 Tel: 6386 4183 SINGAPORE POST CENTRE 10 Eunos Road 8 #B2-10 Singapore Post Centre Singapore 408600 Tel : 6547 0095 TAMPINES MALL 4 Tampines Central 5 #B1-12 Tampines Mall Singapore 529510 Tel: 6783 3903 TAMPINES MART No. 11 Tampines Street 32 #01-11 Tampines Mart Singapore 529287 Tel: 6260 3809 TAMPINES ONE 10 Tampines Central 1 #B1-11/12 Tampines One Singapore 529536 Tel: 6784 6055 TOA PAYOH CENTRAL 500 Toa Payoh Lor 6 #B1-30 Singapore 310500 Tel: 6352 2933 THOMSON PLAZA 301 Upper Thomson Road #01-102 Thomson Plaza Singapore 574408 Tel: 6552 1965 WEST MALL 1 Bukit Batok Central Link #01-08 West Mall Singapore 658713 Tel: 6792 9730 YISHUN Blk 849 Yishun Ring Road #01-3703 Singapore 760849 Tel: 6759 1070 WOODLANDS CIVIC CENTRE 900 South Woodlands Drive #B1-01 Woodlands Civic Centre Singapore 730900 Tel: 6219 4898 WHITE SANDS SHOPPING CENTRE 1, Pasir Ris Central Street 3 #01-12/12A Singapore 518457 Tel: 6581 7736 YEW TEE POINT 21 Choa Chu Kang North 6 #B1-08/09 Yew Tee Point Singapore 689578 Tel: 6762 6549 ANG MO KIO HUB 53 Ang Mo Kio Ave 3 #03-14 Singapore 569933 Tel: 6483 5618 CLEMENTI Blk 431 Clementi Ave 3 #01-304 Singapore 120431 Tel: 6773 4533 MIDPOINT ORCHARD 220 Orchard Road #02-12 Singapore 238852 Tel: 6738 0383 BEDOK Blk 203 Bedok North Street 1 #01-465 Singapore 460203 Tel: 6445 0886 CHOA CHU KANG Blk 309 Choa Chu Kang Ave 4 #03-01 Choa Chu Kang Centre Singapore 680309 Tel: 6763 2692 PARKWAY PARADE 80 Marine Parade Road #05-02 Singapore 449269 Tel: 6348 9188 BISHAN Blk 510 Bishan Street 13 #02-04 Singapore 570510 Tel: 6356 5603 GOLDEN SHOE CARPARK 50 Market Street #01-30 Singapore 048940 Tel: 6221 9295 RIVERVALE MALL 11 Rivervale Crescent #02-16 Singapore 545082 Tel: 6388 2661 BUKIT MERAH CENTRAL Blk 163 Bukit Merah Central #03-3599 Singapore 150163 Tel: 6273 3583 JURONG POINT 1 Jurong West Central 2 #B1A-20B Singapore 648886 Tel: 6793 5938 TAMPINES JUNCTION 300 Tampines Ave 5 #01-05 Singapore 529653 Tel: 6784 6291 YISHUN 1 Blk 291 Yishun Street 22 #01-355 Singapore 760291 Tel: 6483 8624 TOA PAYOH HDB HUB 500 Toa Payoh Lor 6 #B1-31 Singapore 310500 Tel: 6352 8738 87 No.Name Total Shares 1National Trades Union Congress 816,800 34 Singapore Interpreters’ & Translators’ Union 5,000 Air-Transport Executive Staff Union 3 Amalgamated Union Of Public Daily Rated Workers 4 Amalgamated Union Of Public Employees 10,000 37 Singapore Manual & Mercantile Workers’ Union 140,400 5 AUPE Multi-purpose Co-operative Ltd 10,000 38 Singapore Maritime Officers’ Union 203,584 6 Building Construction & Timber Industries Employees’ Union 20,000 39 Singapore Mercantile Co-operative Society Ltd 7 Dnata Singapore Staff Union 20,000 40 Singapore National Union of Journalists 8 Chemical Industries Employees’ Union 41,504 41 Singapore Organisation of Seamen 9 DBS Staff Union 10,000 42 Singapore Port Workers’ Union 79,248 43 Singapore Press Holdings Employees’ Union 11 Food, Drinks & Allied Workers’ Union 12 Healthcare Services Employees’ Union 13 Housing & Development Board Staff Union 1,000 110,840 40,000 100,000 35 Singapore Labour Foundation Total Shares 2 10ExxonMobil Singapore Employees’ Union 10,000 No.Name 36 Singapore Malay Teachers’ Union 44 Singapore Shell Employees’ Union 356,000 10,000 10,000 3,584 500,000 30,000 20,000 106,144 45 Singapore Shell Employees’ Union Co-operative Ltd 10,000 46 Singapore Stevedores’ Union 10,000 14 Keppel Employees’ Union 10,000 47 Singapore Tamil Teachers’ Union 10,000 15 Keppel FELS Employees’ Union 30,000 48 Singapore Teachers’ Union 10,000 16 Metal Industries Workers’ Union 76,504 49 Singapore Union of Broadcasting Employees 10,000 17National Transport Workers’ Union 18Natsteel Employees’ Union 19Ngee Ann Polytechnic Consumer Co-operative Society Ltd 20NTUC FairPrice Co-operative Limited 21NTUC First Campus Co-operative Ltd 22NTUC Income Insurance Co-operative Limited 151,504 50 Singapore Urban Redevelopment Authority Workers’ Union 51 The Singapore Government Staff Credit Co-operative Society Ltd 10,000 10,000 52 The Singapore Teachers’ Co-operative Society Limited 50,000 53 Union Of Power And Gas Employees 82,804 1,000,000 10,000 1,000,000 54 Union Of Security Employees 107,400 55 Union Of Telecoms Employees Of Singapore 100,000 121,504 23NTUC Media Co-operative Ltd 10,000 56 United Workers Of Electronic & Electrical Industries 24 Port Officers’ Union 10,000 57 United Workers Of Petroleum Industry 25 Public Utilities Board Employees’ Union 61,532 26 Shipbuilding & Marine Engineering Employees’ Union 81,504 Institutional Share Capital (57 members) 27 Singapore Airlines Staff Union 108,192 28 Singapore Airport Terminal Services Workers’ Union 103,840 29 Singapore Bank Employees’ Union 746,800 51,792 30 Singapore Bank Officers’ Association 31 Singapore Chinese Teachers’ Union 65,088 33 Singapore Insurance Employees’ Union 10,376 6,756,944 10,710,880 Total Share Capital as at 31st March 2013 17,467,824 MEMBERSHIP LISTING AND SHAREHOLDINGS 88 10,000 Ordinary Share Capital (18,647 members) 2,000 32 Singapore Industrial & Services Employees’ Union AS AT 31 MARCH 2013 2,000 30,000 NTUC UNITY HEALTHCARE CO-OPERATIVE LIMITED (Registered in the Republic of Singapore) Registered Office: 55 Ubi Ave 1, #08-01, Singapore 408935 NOTICE OF ANNUAL GENERAL MEETING st NOTICE IS HEREBY GIVEN THAT the 21 Annual General Meeting of NTUC Unity Healthcare Co-operative Limited will be held at NTUC Centre, One Marina Boulevard, Room 801, Level 8, Singapore 018989, on Tuesday 3 September 2013, 4.00pm to transact the following businesses: AGENDA th 1. To confirm the Minutes of the 20 Annual General Meeting held on 25 September 2012. 2. To consider and, if approved, to adopt the Director’s Report and the Audited Financial Statements of the Co-operative for the financial year ended 31 March 2013 together with the Auditors’ Report thereon. 3. To consider and, if approved, to declare a dividend of 3 cents per share for the financial year ended 31 March 2013. 4. To approve the payment of honoraria to Directors for the year ended 31 March 2013. 5. Election / Appointment of Directors. 6. To re-appoint BDO LLP as the external auditors for the year ending 31 December 2013 and to authorise the Board of Directors to fix their remuneration. 7. To notify the change of financial year end from March to December with effect from 31 December 2013. The next financial period will be 1 April 2013 – 31 December 2013 and unless otherwise informed, the financial year will be 1 January – 31 December for every succeeding year. 8. To transact such other businesses as may be properly transacted at an Annual General Meeting. By order of the Board of Directors Ivy Tai Co-operative Secretariat 2 August 2013 Registration for the meeting will commence from 3.30pm. Members are advised to be early and to bring along their NTUC Link Card or Identity Card for verification. NOTICE OF ANNUAL GENERAL MEETING 89 Annual Report 12 / 13 NTUC Unity Healthcare Annual Report 12 / 13 Care for U, Care for Life. Care for U, Care for Life. NTUC Unity Healthcare Co-operative Limited 55 Ubi Ave 1 #08-01 Singapore 408935 T 6590 4300 F 6590 4389