lakeland regional health employee benefits
Transcription
lakeland regional health employee benefits
L A K E L A N D R E G I O N A L H E A LT H EMPLOYEE BENEFITS PLAN 2015 TOGETHER, OUR PROMISE IS YOUR HEALTH Together, Our Promise is Your Health. table of contents Living our Promises to treasure, nurture and inspire ourselves, our patients and families, and our community is an integral part of everything we do. We know that you take these Promises to heart and do your utmost to provide our patients with exceptional healthcare experiences. New for 2015............................................................. 2 Medical Plan Design Summary....................... 6 Enrollment Online Access Guide.................... 8 Benefits: An Overview........................................ 10 2015 Benefit Contributions Planning Guide.......................................................11 Benefits On Call.....................................................12 Benefits Enrollment Process and Program Pay.................................................. 13 ETO Days................................................................... 14 Who is Eligible, Definition of Dependents, Qualified Status Changes.... 15 Medical Plan........................................................... 19 Discounted Premiums....................................... 33 Health Screening Program.............................. 35 Cancer Insurance – A Supplemental Plan.........................................36 Vision Plan...............................................................38 Dental Plan..............................................................39 Health Care & Dependent Day Care Flexible Spending Accounts............................42 Short Term Disability..........................................46 Long Term Disability...........................................48 Term Life Insurance............................................50 Accidental Death and Dismemberment Coverage.............................. 53 Long Term Care.....................................................54 Legal Services........................................................ 55 Employee Assistance Plan, Educational Assistance..................................... 57 Retirement Plans..................................................58 Customer Service Contacts.............................60 2015 Calendar with Payroll Days Highlighted...................................61 PPACA Summary of Benefits Coverage................................................62 Premium Assistance Under Medicaid and Child Health Insurance Program.............................................. 76 Annual Notice of Coverage for Reconstructive Surgery...............................77 Welfare Plan Summary Annual Reports..................................................... 78 It is our privilege to offer you that same exceptional care with healthcare tools designed to help you get and remain strong and healthy so that together we can continue to deliver nationally recognized healthcare, become the healthiest community in Florida and advance the future of healthcare. As we grow and evolve, our employee benefits must do so too. This year your benefit package has three exciting additions designed to provide you with the best possible care at the lowest possible cost. 1. Beginning January 1, 2015, Lakeland Regional Health will cover 100% of the cost for preventive and specialty care visits to LRHMG providers at LRH facilities, as long as you participate in our Cigna Medical Plan. This benefit includes any dependents enrolled in your plan. If you or a dependent require specialty care that is not provided at an LRH or an LRHMG facility, our team will help you coordinate that care. We hope you will choose to make Lakeland Regional Health Medical Group (LRHMG) your medical home. Our LRHMG physicians and clinicians are available to provide convenient access to quality and affordable care for you and your dependents. Be sure to check out the LRHMG Physician Directory in ESS to see a listing of physicians for more than 25 specialties by location. If you choose not to take advantage of this opportunity, plan participants can still seek care from providers outside LRHMG and receive the same coverage offered last year. 2.A new cost-share program has been implemented to comply with the Patient Protection and Affordable Care Act (PPACA) for the Cigna Medical Plan. The PPACA is in place to ensure that affordable medical coverage is available to all eligible employees. In addition to complying with PPACA, we have introduced the concept of salary banding. As a result, employee contributions for single coverage will be based on the following salary bands: First Band: earning up to $12.00 per hour Second Band: earning $12.01 to $15.00 per hour Third Band: earning $15.01 per hour or greater There will be no employee contribution increase from the prior year’s plan for employee + child(ren), employee + spouse, and employee + family coverage. 3. Finally, we are pleased to offer free employee-only memberships at the Fontaine Gills Family YMCA (North Lakeland YMCA) and discounted rates for family members. Upgrades are available for a joint membership with the North and South Lakeland YMCAs. We will continue to offer payroll deduction. Our team is strong because each and every one of us consistently does our very best. Thank you for all that you do to provide our patients with exceptional healthcare. This booklet highlights the Lakeland Regional Health benefits program. This booklet does not attempt to cover all the details. The details are contained in the summary plan descriptions, as well as the official plan documents and insurance contracts that govern the operation of the various benefit options within the program. Participation in Lakeland Regional Health benefits does not give you the right to be employed by Lakeland Regional Health nor does it give you the right to claim any benefit not covered by the official plan documents and insurance contracts. If you would like more detailed information, refer to the summary plan descriptions available on Lakeland Regional Health’s Intranet; or you can request a paper copy by contacting the Talent Division at 863.687.1100. Lakeland Regional Health reserves the exclusive right to modify, amend or terminate any and all plans at this time. In the event of any conflict between this booklet or the summary plan descriptions and the official plan documents and insurance contracts, the terms of the plan documents and insurance contracts will govern. NEW for 2015 Make Lakeland Regional Health Medical Group (LRHMG) your Medical Home! Our LRHMG physicians, clinicians and support staff provide convenient access to quality and affordable care for you and your dependents. Starting January 1, 2015, Lakeland Regional Health will cover 100% of the cost for preventive and specialty care visits to LRHMG providers at LRH facilities, as long as you participate in our Cigna Medical Plan. This benefit includes any dependents enrolled in your plan. If a specialty you require is not provided at LRHMG, our physicians and support staff will help coordinate that care. Medical Cost Sharing Deductibles, Copays and Coinsurance are Waived When Service is provided at LRH by LRH Providers. This means that you will not be responsible for copays, deductibles or coinsurance except in the cases of: EMERGENCY SERVICES • The PPACA requires all Emergency Services be covered the same, regardless of where the service is performed. Even if you visit the LRH Medical Center Emergency Department, you will still be responsible for a portion of the costs. •Effective January 1, 2015, covered Cigna members will be responsible for 30% of the facility charges (facility charges will not be subject to the deductible), as well as a $200 copay. •As in the past, you will be responsible for 25% of the payment of physician professional fees when Emergency Care is received. PHYSICIAN PROFESSIONAL FEES •If care you need is not provided by a LRHMG provider, you will be responsible for a cost-share just as you were previously. Deductibles, copays and coinsurance will remain the same for Community Partners, including Watson Clinic and Radiology and Imaging Specialists, as well as other providers in the Cigna OAP Network. Annual Reminder Updates •You will receive new Cigna identification cards if you enroll or re-enroll in medical coverage. REMEMBER: YOU MUST RE-ENROLL ANNUALLY. •Employees may only enroll their spouses in the Lakeland Regional Health Cigna medical plan if they do not have coverage available through their own employers, or if they submit a completed Working Spouse Exception Request form by December 1, 2014, and are subsequently approved. [2] NEW for 2015 Contributions Toward Premiums •There will be no increase for employees enrolling themselves and at least one dependent (child, children, spouse or family). • There will be a decrease for single coverage for employees earning $12 per hour or less*. •There will be no increase for single coverage for employees earning more than $12 per hour and up to $15 per hour. •There will be a $2.13 increase per pay period in single coverage for team members making more than $15 per hour. • There will be no change in dental, vision, disability, life insurance or AD&D premiums. * This change is partly in response the PPACA requirement to offer affordable coverage to all employees. Out-of-Pocket (OOP) Maximum to Include Pharmacy Expenses Effective January 1, 2015, both medical and pharmacy expenses will be applied toward the OOP maximum. While most employees never reach the OOP maximum, Lakeland Regional Health has put limits in place to ensure that your healthcare costs are limited. By applying both medical and pharmacy expenses to the OOP maximum, we are able to provide you with even more financial protection. •OOP expenses are the costs you pay out of your own pocket in addition to your biweekly medical payroll contribution. These costs include deductibles, copays, coinsurance and other expenses detailed in your Cigna Medical Plan. •If you reach your OOP maximum during the calendar year, you will not be responsible for additional covered expenses for the rest of the year. However, you will be responsible for expenses that are not covered by the Cigna Medical Plan. •2014 OOP maximums will be reduced by $2,800 for single coverage and by $6,100 for family coverage for services received at LRH from LRH providers. The OOP maximums will increase for Community Partners and all other providers in the OAP network, as shown. Effective Jan. 1, 2015 LRH Network Community Partners Cigna OAP Network Single $500 $4,300 $5,800 Family $1,000 $8,600 $11,600 LAKELAND REGIONAL HEALTH EMPLOYEE BENEFITS PLAN 2015 [3] NEW for 2015 100% Coverage of Mammograms and Colonoscopies Preventive and diagnostic mammograms and colonoscopies will be covered in full at LRH, including the Women’s Imaging Center (WIC). With this benefit enhancement, you can take advantage of routine, life-saving screenings without the worry of financial burden. Employees may still receive services wherever they choose, however copays, coinsurance and deductibles will apply at non-LRH providers. Preventive mammograms will continue to be covered in full at any Cigna OAP providers. New Medical Identification Cards Cigna will issue new medical identification cards to all Lakeland Regional Health employees who elect medical coverage for 2015. The new cards reflect $0 copays for LRHMG services at LRH facilities and are effective January 1, 2015. You should receive your card in the mail in late December or early January. Wellness FREE Membership at West Central Florida YMCA for LRH Team Members An exciting new partnership begins with West Central Florida YMCA on December 1, 2014. All LRH employees may receive a free employee-only membership at the Fontaine Gills Family YMCA, located at 2125 Sleepy Hill Road in North Lakeland. • If you wish to upgrade your individual employee membership to include the Lakeland Family YMCA located at 3620 Cleveland Heights Boulevard, you can do so at the reduced rate of $15 per month. •You can also upgrade to a family membership for $25 per month. A family membership includes 2 adult family members plus legal dependents, and includes use of the Cleveland Heights location. •Some programs, such as the use of the YMCA Par 3 golf course, will require additional fees. More information about these programs is available at the Fontaine Gills YMCA or the Lakeland Family YMCA. [4] Healthy Points and the Healthy Awards Account Healthy Points have been discontinued as of this year. Although you will not be awarded additional Healthy Points in 2015, you will still have access to the Cigna Living Well program, including the educational series, diabetes education and resources, eating right, cardiac health, managing stress and more. • You may continue to accrue Healthy Points through December 31, 2014. •Healthy Points you earned in 2014 (up to $250) will be available to you through December 31, 2015. They will be added to any balance you may already have in your Healthy Awards Account (HAA). Points earned in the fourth quarter of 2014 will be available sometime in the first quarter of 2015. • Your HAA can be used to offset healthcare costs such as deductibles, copays and coinsurance. • Any balance remaining in your HAA on January 1, 2016, will be forfeited. • Additional information about this program will be available on ESS. Discounts toward your Cigna Medical Plan premiums will continue in 2015. You may receive a credit of up to $30 per pay period, or $780 for the entire year, by attesting to being tobacco-free and nicotine-free, submitting your health assessment with biometrics, and achieving/maintaining a healthy weight. If you or one of your covered dependents use tobacco or nicotine, and/or you are not able to receive the award because you are not at a healthy weight, you may receive the award by successfully completing a designated Cigna program. Payroll Benefit Deduction Holiday In December 2014, you will receive a pleasant surprise. Our normal Thursday pay date falls on New Year’s Day, so paychecks will be issued on Wednesday, December 31, 2014. This means that you will receive 27 paychecks in 2014 instead of the normal 26. •Since most benefit deductions are based on 26 pay dates per year, we will not deduct for the following: medical, dental, vision, flexible spending accounts (health or dependent day care), cancer plan, legal plan, life and AD&D insurance, disability coverage or long term care insurance. •If you are currently contributing to the 403(b) Plan and you have not reached the maximum allowable contribution limit, your contributions will be withheld on December 31, 2014, as usual. All other regular deductions will also be made. LAKELAND REGIONAL HEALTH EMPLOYEE BENEFITS PLAN 2015 [5] Where You Obtain Your Medical Services (under the Cigna -LRH Employee Health Plan) 2015 Plan Design Summary LRH (Domestic)1 Community Partners2 Other Cigna OAP Providers3 Summary of Benefits 2015 2014* 2015 2014* 2015 2014* Annual/Lifetime Limit Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited $0 $0 $500 physician only $1,500 physician only $500 $1,500 Medical and Rx $500 $1,000 Only Medical $3,300 $7,100 Medical and Rx $4,300 $8,600 Office Visits PCP/Specialist 100% (copay waived) $15/$35 copay $15/$35 copay (in office lab/ radiology may be subject to deductible and coinsurance) $25/$50 copay (in office lab/ radiology may be subject to deductible and coinsurance) Surgery in Physician’s Office 100% (copay waived) $35 copay $35 copay 70%6 Allergy Injection4 100% (copay waived) $10 per shot $10 copay per shot $10 copay per shot All other Physician Services 100% (copay waived) 75% + deductible (radiologist/ pathologist deductible waived) Preventive Care (includes annual exam, EKG, PAP test, immunization, mammogram, PSA) 100% (copay waived) Deductible4 Per Person Per Family (3 or more) Maximum Out-of-Pocket5 Per Person Per Family (3 or more) $1,000 $3,000 Only Medical $3,300 $7,100 75% Medical and Rx $5,800 $11,600 Only Medical $4,800 $10,600 70%6 6,9 100% (copay waived) 100% (copay waived) 75% 70%6 Lab/X-Ray/Advanced Radiology4 (incl. MRIs, CT and PET Scans) Professional Fees (incl. Rad/Path) 100% 75% Inpatient Hospital Facility 100% N/A 70%6 Outpatient Hospital Facility 100% N/A 70%6 X-Ray/Imaging/Lab Facility 100% 75%6 70%6 Physician’s Office 100% 75% 70%6 6 Emergency Services Emergency Room Copay8 $200 $100 $200 Emergency Room (Facility) 70% 100% Emergency Room (Professional) Urgent Care (Facility) [6] $100 $200 $100 N/A 70% 70% + deductible 75% 75% 75% $100 copay $100 copay $100 copay Urgent Care (Professional) 75% 75% 75% Ambulance N/A N/A 70%6 Where You Obtain Your Medical Services (under the Cigna -LRH Employee Health Plan) 2015 Plan Design Summary LRH (Domestic)1 Community Partners2 Other Cigna OAP Providers3 Summary of Benefits 2015 2014* 2015 2014* 2015 2014* Annual/Lifetime Limit Unlimited Unlimited Unlimited Unlimited Unlimited Unlimited Hospital Inpatient Facility Charges Professional Fees 100% 100%7 75% + deductible NA 75%6,9 70%6 70%6 Outpatient Surgery Center Facility Charges Professional Fees Second Opinion Consultation 100% 100%7 100%7 75% + deductible $15 (PCP)/ $35 (Specialist) 75%6,9 75%6,9 $15 (PCP)/ $35 (Specialist) 70%6 70%6 $25 (PCP)/ $50 (Specialist) $15/$35 $15/$35 $25/$50 75% + deductible 75% + deductible N/A 75%6 75%6 70%6 70%6 70%6 75% 70% 75% 70% N/A N/A 70%6 N/A N/A 100% N/A N/A N/A N/A N/A N/A 100% 100% 100%4 N/A N/A 100% Maternity Initial visit to confirm pregnancy Delivery Facility Charge Prenatal/Postnatal Visits Physician Hospital Visits Rehabilitation Services Physical/Occupational/ Speech/Cognitive/ Pulmonary Therapies (combined max of 60 per year) Cardiac Special Services Skilled Nursing Facility (up to 60 days) Home Health Care (up to 60 days) Hospice (Inpatient/Outpatient) Bereavement Breast-Feeding Supplies Durable Medical Equipment 100%7 100%7 100%7 100%7 (radiologist/pathologist deductible waived) 100% 100% 75% Pharmacy10 Retail Generic Preferred Brand Non-Preferred Brand $10 copay per script ($4 copay at Publix Pharmacy at LRH Medical Center) 30% ($75 maximum coinsurance per script) 60% ($100 maximum coinsurance per script) Mail Order/90-day Supply Generic Preferred Brand Non-Preferred Brand $10 copay per script ($7 copay at Publix Pharmacy at LRH Medical Center) 30% ($150 maximum coinsurance per script) 60% ($200 maximum coinsurance per script) 1. Domestic Facilities include Lakeland Regional Health Medical Center, Lakeland Regional Health Cancer Center, Lakeland Regional Health Medical Group (including Clark & Daughtrey Division), Lakeland Surgical & Diagnostic Center, Women’s Imaging Center. 2. Community Partners include but are not limited to Watson Clinic, Radiology & Imaging Specialists (RIS), Lakeland Pathology/Micropath Laboratories, Women’s Care FL, Pediatrix Group of FL, EmCare, United Surgical Assistants, Lakeland Dermatology (Leavitt Medical). 3. You must use an LRH, Community Partner or other Cigna OAP Provider. There is no out-of-network coverage available except for emergencies. 4. Refer to page 25 for service specific notes and exclusions. 5.Includes deductible, copays and coinsurance for ALL covered services (Medical & Pharmacy). 6. Subject to deductible. 7. Professional charges covered at 100% IF performed by a Lakeland Regional Health Medical Group physician. 8. $200 copay waived if admitted as an inpatient. 9. Deductible waived for radiologists and pathologists. 10.Step Therapy and Dispense-As-Written (DAW) programs apply; medications required under healthcare reform preventive services are covered at 100%. (Details available at www.healthcare.gov.) *2014 vs 2105 Benefits Comparison. Only those benefits that have changed are shown. LAKELAND REGIONAL HEALTH EMPLOYEE BENEFITS PLAN 2015 [7] Enrollment Online Access Guide Current Employees: All Benefits-Eligible Employees Are Required To Enroll Online - October 31, 2014 - December 1, 2014 All benefits-eligible employees must make 2015 benefit elections using Employee Self Service (ESS) by December 1, 2014. This includes those who do not plan to elect benefits for 2015, are on a leave of absence, or do not plan to make changes to current benefit elections. New Hires: All Benefits-Eligible Employees Are Required to Enroll Online within 20 calendar days of their hire date. Employees with 48 or more authorized hours per pay period (24 hours per week), are eligible to enroll in all LRH benefits. Employees with at least 40 authorized hours per pay period (20 hours per week), but less than 48 authorized hours per pay period, are eligible to enroll in all LRH benefits except for medical. There are three easy ways to enroll: > At any Lakeland Regional Health computer connected to the Intranet and a printer > Two ESS kiosks located in the LRH Medical Center If you want to enroll from home, simply login to Employee Self Service (ESS) while at work, follow the directions on the home page on how to download Remote Access to ESS. Please note – Printing from ESS Remote Access is Windows compatible only. The print function is not available for MAC computers. HOW TO ACCESS OPEN ENROLLMENT ONLINE Access the LRMC Intranet site by double Step 1 clicking the Internet Explorer icon on the desktop. If the site does not automatically appear, enter www.lrmcnet.com in the address bar while on an LRH computer. Note that you may be required to turn off any popup blockers. Step 2Access the ESS site under the My LRH tab at the top of the page. Step 3 Enter your User Name and Password; then hit the enter key on your keyboard or click the “Login” button. If you are a first time user, your user name = your employee (badge) number, front filled with zeroes, totaling six characters. Your password = capital “L” followed by your 4-digit birth year, followed by the last 4 digits of your Social Security number (ex: L19501234), unless you have previously logged into ESS and changed your password. If you are not able to login, please contact the HELP desk at extension 4357. [8] Employee Self Service (ESS) Tips and Tricks Access via the Intranet ESS Dashboard Step 4Once the Employee Self Service Dashboard appears, click on the Benefits Enrollment link. The welcome screen will then appear for you to begin the enrollment process. Notice the two scroll bars to the right – you may need to adjust one or both of these up and down. To View and/or Print your pay stub: 1. Under Payroll, click on the Pay Checks link 2.Click on the Payment Date of the check if you would like to see more details 3. If you wish to print your pay stub, click the Printable Pay Stub link To View your Earned Time Off (ETO) balance: 1. Under Payroll, click on the ETO/ Personal Illness Bank (PIB) 2. Your ETO balance should be visible 3. For those eligible for PIB, click on the PIB tab to see your balance Before you begin, make sure that you have all of the information you will need in front of you. This will include birth dates and social security numbers for your eligible dependents. > Verify, add or change your address, phone and email preferences. > Indicate if you want to receive electronic communications (important benefits information and/or text messages). > Click the CONTINUE button once all of your contact information is current and you have made your electronic communcation elections. > Update or add any benefit-eligible dependents. If you add/change any information, click the UPDATE button to continue. > The CONTINUE button on each form will take you to the next screen. > On many forms, the PREVIOUS button will be available to return to the previously viewed form. > At any time you may click the EXIT button to stop the enrollment process. Note: Your elections will NOT be saved and you will have to start the process over. > Make your desired election for each benefit. You may click on the ELECTIONS button to see a snapshot of the benefits you have elected. > You must click the SAVE/FINISH button to save your changes. > Print your elections for reference. > After the completion of your session, you should click the “Logout” link in the upper, right hand corner of your screen to protect your personal, confidential information. To View and/or Change your W4 tax withholdings: 1. Under Payroll, click on the Tax Withholding link 2. Click on the Federal Income Tax Deduction link 3. Modify your exemptions if desired 4. Scroll down and click the “Continue” button to continue (You can also click the “Model” button to simulate what effect the change will make. If the change you make is undesirable, click the “Back” button to start over.) To Update Your Address: 1. Under Personal Information, click on the Home Address link 2. Enter an Effective Date 3. Modify your Address in lines 1 and 2 4. Click on the “Update” button LAKELAND REGIONAL HEALTH EMPLOYEE BENEFITS PLAN 2015 [9] An Overview Lakeland Regional Health (LRH) is pleased to provide you with a benefits program you can customize. Lakeland Regional Health provides you with certain benefits that are 100% paid by Lakeland Regional Health. You also have a wide range of options you can purchase to address your distinct individual and dependent benefit needs and interests. BENEFITS PAID BY LAKELAND REGIONAL HEALTH AND PROVIDED TO YOU AT NO COST1 OPTIONAL BENEFIT CHOICES YOU CAN PURCHASE1 Basic Life Insurance > $10,000 > No medical questions – automatic coverage Medical2,4 > LRH Domestic, Community Partners, Cigna OAP Provider Network Accidental Death & Dismemberment (AD&D) > $10,000 > Covers loss of life, limb or sight > Emergency travel assistance provided worldwide Dental > DeltaCare USA Plan > Delta Dental PPO Plan Short Term Disability > 66 ⅔% of your base pay > Up to 9 weeks of payment Employee Assistance Plan3 > Confidential counseling, resources and referral services for you and your family members > Helps balance life’s challenges from work, family, financial and legal issues Health Screening Program3 > Provided by Lakeland Regional Health Cancer Center > For all Lakeland Regional Health Employees and eligible dependents Educational Assistance Plan > Up to $5,000 each fiscal year > For you to pursue your educational goals Retirement Plan4 > 401(a) Plan: 3% of your gross pay funded annually > 403(b) Plan: 2% match funded biweekly > 3 year vesting > You direct investments Supplemental Life Insurance > Your choice up to 6x pay Supplemental AD&D > Your choice up to $300,000 Enhanced Short Term Disability > 100% of your base pay > Up to 9 weeks of payment Long Term Disability > 50% to 66 ⅔% of your base pay up to age limits ETO You Can Exchange for Benefit Purchases > Sell up to 10 ETO days to increase your Benefits buying power (hourly employees only) Dependent Life Insurance > Spouse up to $50,000 > Children up to $15,000 Flexible Spending Accounts (FSA) > Health Care > Dependent Day Care And More > Vision Plan > Long Term Care (LTC) Policy > Cancer Policy > Legal Services > 403(b) Tax Deferred Plan with Roth Option4 1 For regular full time and part time employees only (minimum 40 authorized hours per pay period) unless noted otherwise. 2 For regular full time and part time employees (minimum 48 authorized hours per pay period). 3 For all employees regardless of employment status. 4 STEP and part time daily employees may be eligible for the retirement plan and the medical plan if certain eligibility requirements are met. [10] 2015 BENEFITS CONTRIBUTIONS PLANNING GUIDE Employee Biweekly Contribution Cigna - LRH Employee Health Plan Cost Per Pay Period Before / After $30 Premium Discount 1 [ ] Employee only (Band 1: Earning up to $12/hr) $55.20 / $25.20 [ ] Employee only (Band 2: Earning $12.01/hr up to $15.00/hr) $71.17 / $41.17 [ ] Employee only (Band 3: Earning $15.01/hr or greater) $73.30 / $43.30 [ ] Employee + child(ren) $171.43 / $141.43 [ ] Employee + Spouse $207.42 / $177.42 [ ] Employee + Family (spouse and child(ren)) $258.06 / $228.06 DeltaCare USA Dental Plan [ ] Employee only $6.66 [ ] Employee + 2 or more dependents $16.14 [ ] Employee + 1 dependent Cost $ ___________________________ $12.41 Delta Dental PPO Dental Plan [ ] Employee only $15.63 [ ] Employee + 2 or more dependents $48.11 [ ] Employee + 1 dependent Cost $ ___________________________ $30.08 Vision Plan [ ] Employee only Cost $ ___________________________ $2.31 [ ] Employee + dependent(s) $5.79 Plan 1000 - Level 2 Cancer Cost $ ___________________________ [ ] Employee only $11.08 [ ] Employee + child(ren) $12.12 Cost $ ___________________________ [ ] Employee only $4.62 AD&D Employee Only / Employee + Dependent(s) (After Taxes) Cost $ ___________________________ [ ] Employee + spouse or family $18.35 Legal Services Plan [ ] Employee + dependent(s) $6.00 [ ] $25,000.00 $0.21 / $0.38 [ ] $50,000.00 $0.42 / $0.76 [ ] $100,000.00 $0.83 / $1.52 [ ] $150,000.00 $1.25 / $2.29 [ ] $250,000.00 $2.08 / $3.81 [ ] $200,000.00 [ ] $300,000.00 $1.66 / $3.05 Cost $ ___________________________ $2.49 / $4.57 Cost per pay period formula is shown for the benefits below Short Term Disability (per $100 of monthly salary) Annual base salary/12 x rate/$100 Long Term Disability (per $100 of monthly salary) Annual base salary/12 x rate/$100 [ ] 100% Enhanced Option [ ] Option 1 - 50% after 3 months [ ] Option 2 - 66 2/3% after 3 months [ ] Option 3 - 50% after 6 months [ ] Option 4 - 66 2/3% after 6 months Supplemental Employee Life $5,000 option or 1x to 6x annual salary up to $1,250,000 max [ ] Under age 30 [ ] 30 - 34 [ ] 35 - 39 [ ] 40 - 44 [ ] 45 - 49 [ ] 50 - 54 [ ] 55 - 59 [ ] 60 - 64 [ ] 65 - 69 Dependent Life [ ] Spouse ($10,000 / $20,000 / $30,000 / $40,000 / $50,000) [ ] Child ($5,000 / $10,000 / $15,000) $0.92 Cost $ ___________________________ $0.231 $0.563 $0.180 $0.452 Per $1,000 of annual base salary Cost $ ___________________________ $0.018 $0.026 $0.031 $0.046 $0.069 $0.106 $0.180 $0.237 $0.386 $0.693 Cost $ ___________________________ $0.066 (After Taxes) Cost $ ___________________________ Per $1,000 $0.035 TOTAL: $ ___________________________ 2 Employees can obtain up to $30 in premium reductions by: 1) Completing Cigna’s health assessment with numeric biometric screening information, 2) Either attesting that you and your covered dependent(s) are tobacco-free and nicotine-free or successfully completing Cigna’s Tobacco Cessation program, and 3) Either maintaining a healthy weight or successfully completing Cigna’s Weight Loss program. 2 Total cost per pay period does not reflect any ETO Sold (only hourly employees are eligible) and/or Flexible Spending Account(s) contributions. 1 LAKELAND REGIONAL HEALTH EMPLOYEE BENEFITS PLAN 2015 [11] An Overview Each year, you are given the opportunity to make changes to your Benefits elections for the upcoming year. Please read the following pages, and make sure you understand how each of the options work and what they can mean to you. Once you have the information you need, you are ready to choose a benefits program designed for you, by you. Contributions for benefits, if any, will be taken directly out of your biweekly paycheck. Your contributions have certain tax advantages because the dollars spent on benefits are tax-free. (For example, they are not subject to Federal Income or Social Security taxes.) The only exceptions are the dependent life insurance, long term care and legal services options that are offered on an after-tax basis as required by law. What you save in taxes increases your take-home pay! Please note, since you are not paying Social Security tax on these dollars, your Social Security benefit at retirement may be slightly reduced by the government. PUT YOUR QUESTIONS ON THE LINE… with Benefits On Call Benefits On Call is a single phone number you can dial to connect with the customer service representatives for all of your Lakeland Regional Health benefits and retirement plans. It is fast and easy to use! Simply dial x1499 if calling from within Lakeland Regional Health, or dial 863-687-1499. When you call, you will be guided through a menu of the various benefits plans available. You will respond by pressing the corresponding buttons on your telephone’s keypad. Most of our benefits and retirement plan carriers offer live customer service Monday through Friday, from 8:30 am - 4:30 pm. You will need to know your date of birth and type of coverage when calling. Do not hesitate to use Benefits On Call for questions about coverage or claims, about retirement plan account balances or contributions, or any other benefit related question that comes up! Benefits on Call - x1499 from within Lakeland Regional Health or 863-687-1499. [12] Enrollment Process Benefits enrollment at Lakeland Regional Health is completed using the Employee Self Service (ESS) online portal. For your convenience, you can log on to ESS remotely (once downloaded) and make your benefits elections from the comfort of your home, or you can use an ESS Kiosk or other designated Lakeland Regional Health workstation. BENEFIT ENROLLMENT PROCESS IF YOU: YOU MUST: > are enrolling during the annual enrollment period for January 1 > log on to Employee Self Service (ESS) during the annual enrollment period to enroll for benefits. > are a new hire > log on to Employee Self Service (ESS) during the FIRST 20 DAYS of your employment to enroll for benefits. NOTE: YOU MUST COMPLETE YOUR ENROLLMENT WITHIN 20 CALENDAR DAYS FROM YOUR DATE OF HIRE OR YOU WILL NOT BE ABLE TO ENROLL UNTIL NEXT YEAR’S ANNUAL ENROLLMENT. > have a qualified life status change > contact the Talent Division Benefits Department and complete a Qualified Change in Life Status form within 30 days of the event WHEN YOU ARE FINISHED ENROLLING, PRINT A CONFIRMATION STATEMENT FOR YOUR RECORDS. See page 8 if you want more detailed instructions. PROGRAM PAY Program pay is used in determining the value of the ETO days that you sell (for hourly employees only) and for determining life and disability insurance values. It is defined as described below. IF YOU: IT’S YOUR: > are enrolling during the annual enrollment period for January 1 > base rate of pay, excluding differentials, times your authorized annual hours. > are a new hire > base rate of pay, excluding differentials, as of your hire date, times your authorized hours. > become benefits-eligible because of an employment status change > base rate of pay, excluding differentials, as of your status change effective date, times your authorized annual hours. Changes in your pay during the year will not affect your program pay. To determine annualized program pay for life insurance, Lakeland Regional Health multiplies your annual authorized hours times your base rate of pay rounded to the nearest thousand excluding differentials. NOTE: When Short Term and Long Term disability benefits are paid, they are paid based upon your base rate of pay, excluding differentials, times authorized annual hours as of the date of disability. LAKELAND REGIONAL HEALTH EMPLOYEE BENEFITS PLAN 2015 [13] Earned Time Off (ETO) Each pay period you are credited with ETO hours based on the accrual rates shown in the chart below. You can use the hours as paid time off or accrue the hours up to the maximum accrual amount. ETO hours can be used for vacation, holidays, sick time and other personal reasons. (Use of ETO hours cannot exceed your authorized hours per pay period). ETO ACCRUALS AND MAXIMUMS ETO Accruals by Months of Service Accrual Rate Per Paid Hour (Excludes Overtime Hours) Maximum Accrual 0 - 48 .096 hours 300 hours 49 - 168 .115 hours 340 hours 169 - 228 .135 hours 380 hours 229 or more .142 hours 396 hours Employees in all eligible employment status categories accrue ETO based on paid hours* within a pay period, up to a maximum of 80 hours, excluding those hours paid at overtime rate. No employee accrues ETO in excess of his/her maximum accrual as defined above. * ETO hours also accrue on unpaid low census hours. If you end your employment after six months of service and leave Lakeland Regional Health in good standing, you’ll be paid for all ETO days earned and unused at that time. Additional ETO Options for Hourly Employees** Hourly employees can sell up to 10 ETO days (80 hours) and use their value to offset the cost of other benefits. > The value of each ETO day that you sell will equal the value of a day’s program pay (eight hours). Of course, you do not have to use ETO days to buy benefits under the Benefits program. Instead, you can: > use the hours as paid time off. > take the hours as cash — but you must have six or more months of service and declare your intent to sell your ETO prior to the calendar year during which they accrue. > carry the hours over to the next year, up to the ETO maximum. **Exempt employees may only utilize ETO as time off. [14] Who Is Eligible As an eligible employee, Lakeland Regional Health provides you with certain benefits that are at no cost to you depending on your employment classification. You may also choose from a broad range of supplemental plan options depending on your eligibility: Regular Full Time and Part Time Employees 48 or more authorized hours per pay period (or those employees averaging at least 60 hours per pay period or 130 hours per month as required by healthcare reform) > You are eligible to choose from all of the Lakeland Regional Health Benefits. Part Time Employees At least 40 authorized hours, but less than 48 authorized hours per pay period > You are eligible to choose from all of the Lakeland Regional Health Benefits EXCEPT the medical plan. STEP and Part Time Daily Employees > You may be eligible to participate in the Lakeland Regional Health Retirement and Medical Plans if certain eligibility requirements are met. Contract and Temporary Employees > You are not eligible to participate in Lakeland Regional Health’s Benefits. Newly Benefit-Eligible Employees > You are eligible for Benefits starting on the first of the month following one calendar month of service. However, for coverage to take effect, you must enroll by the designated time. No Lakeland Regional Health provided coverage, or optional benefits you elect, are effective during this waiting period, except the EAP. (If you are hired on the first day of the month, your benefits are effective the first day of the next month.) Be sure that you and your eligible dependent(s) who also work at Lakeland Regional Health coordinate coverage. Double coverage will not provide additional benefits and can result in premiums being deducted from both paychecks. Employees who average at least 130 hours per month are eligible for medical coverage under the PPACA regardless of authorized hours. Covering Your Dependent(s) Benefits offers you the option of adding your eligible dependents to your same election of medical*, dental, vision, accidental death and dismemberment (AD&D) insurance, cancer and legal service. In addition, dependent life insurance options are offered to you. If you and another of your benefit-eligible dependent(s) (spouse and/or child) are Lakeland Regional Health employees: > You cannot elect medical*, dental, vision, AD&D, cancer or legal coverage for yourself and also be covered as a dependent by another Lakeland Regional Health employee’s plan. > Only one of you can cover your eligible dependent(s). There can be no double coverage for medical, dental, vision, dependent life, AD&D, LTC, cancer or the legal plan. * Restrictions apply to covering spouses under Lakeland Regional Health’s medical coverage. Refer to definitions on page 16. LAKELAND REGIONAL HEALTH EMPLOYEE BENEFITS PLAN 2015 [15] Definition of Dependent: For the Benefits plans, eligible dependents* include: > The employee’s spouse, as defined by Florida law. • For a previously recognized common law marriage from another state, please contact the Benefits Department. Documentation proving your legal marital relationship will be required. > The employee’s eligible child, until the end of the month in which the child turns age 26 for all plans, except the cancer plan. > For the cancer plan, the employee’s eligible child through age 25. In addition, such child must be living in the home with the employee in a parent-child relationship, primarily dependent upon the employee for support, and eligible to be claimed as a dependent on the employee’s Federal Income Tax Return. Medical Plan Attestation An employee who enrolls a spouse will be required to attest that the spouse is not eligible for medical coverage under his/her own employer’s health plan. (Please contact the Benefits Department to determine if you qualify for an exception.) > An eligible child is the employee’s natural child, stepchild, or adopted child. Enrollment into the plan during approved time periods and documentation to prove the relationship to the employee is required prior to coverage becoming effective. > An eligible child also includes a child who is placed with the employee by an authorized placement agency or by judgment, decree, or other order of any court of competent jurisdiction. Such child must be living in the home with the employee in a parent-child relationship, primarily dependent upon the employee for support, and eligible to be claimed as a dependent on the employee’s Federal Income Tax Return. For the coverage to become effective, the child must be enrolled in the plan during approved time periods. Documentation to prove the relationship to the employee is required. A Dependent child may be covered only up to the age limit, unless the child is physically or mentally handicapped at the time coverage would otherwise terminate due to the limiting age. Coverage for a Dependent child may only be extended beyond the age limit if all of the following requirements are met: > the Dependent child must be covered under the plan at the time he/she reaches the limiting age; > the Dependent child became physically or mentally handicapped prior to the end of the month in which he/ she reached the limiting age; > the Dependent child is unable to earn a living; > the Dependent child is primarily dependent upon you for support and maintenance; > an application for an extension of coverage and proof of such handicap is submitted within 30 days of the Dependent child reaching the limiting age; and > such application for extension is approved by each carrier. For further details about covering your dependents under a specific plan, please refer to the Summary Plan Description, or certificate of coverage for that plan. *Eligible dependents for the long term care plan are defined on page 54. [16] If Your Employment Status Changes When you start or stop any approved leave, you must contact the Benefits Department to review your eligibility for benefits and your benefit election options. If you are approved for a leave of absence and you continue to receive a paycheck, your Benefits participation and payroll deductions will continue as before. If you are approved for a leave of absence and do not receive a paycheck, you can continue most of your coverages if you continue to pay for your benefits on an after-tax basis (various time limitations apply). If your authorized hours are reduced to less than 48 hours per pay period (but remain greater than 40), you will no longer be eligible to participate in the Cigna medical plan*. Your medical coverage will continue until the end of the month in which the hour reduction REMEMBER If you terminate medical, dental, or vision coverage, or if you are removing a dependent due to a corresponding qualified change in status during the year, COBRA requires that continuation of health coverage be offered. A COBRA enrollment packet will be mailed within 14 days after notification is received of the qualified change in status. event occurs, and you will be required to continue premium payments for the entire month. However, your other benefits will continue to It is your and/or your dependent’s responsibility remain in effect. to notify the COBRA Administrator that you are If your authorized hours are reduced to less than 40 hours per pay period, or if you terminate your employment, you will no longer be eligible to participate in most benefits*. All benefits, except Short Term Disability (STD) and Long Term Disability (LTD), will end on the electing COBRA within the COBRA time frame, which is stated in the COBRA enrollment packet. Elections last day of the month in which the event occurs. Short Term and/ after the stated COBRA time or Long Term Disability coverage will end on the day of termination frame cannot be accepted with Lakeland Regional Health. You will also be required to continue and will be denied. premium payments for the entire month (as applicable). Life insurance, long term care and cancer coverage may be continued through an individual policy directly with the insurance carrier. Participation in medical, dental, vision and the Health Care Flexible Spending Account may be continued through COBRA. The Dependent Day Care Flexible Spending Account will end. *If you met the eligibility requirements for medical coverage based on PPACA requirements this will not apply to you. LAKELAND REGIONAL HEALTH EMPLOYEE BENEFITS PLAN 2015 [17] If You Have A Qualified Change In Status If you have a qualified change in status (see below), you must contact the Benefits Department and complete a Benefits Qualified Change In Status form. If you are currently covered by the Colonial Life cancer plan, you must also complete a separate status change form which is available in the Benefits Department. These forms must be completed and returned to the Benefits Department within 30* days of the event. The change will become effective the later Remember, the only time you can add or delete a dependent during the year is if you have an IRS approved qualified change in status (see below left). For your change to take effect, you must make it within 30 days* of the event. of the first day of the month following the date the Qualified Change in Status form is received by the Benefits Department or the date the coverage is approved by the carrier. The effective date for birth, adoption or custody change of an eligible dependent and death of a dependent will occur on the day of the event. When You Can Change Benefits Each fall you can change your coverage for the upcoming calendar year. Once you have made these choices, the IRS requires them to stay in effect for the entire year unless you experience a corresponding qualifying event. Approved qualified changes in status include: > marriage or divorce > birth, adoption or custody change of an eligible dependent when ordered by the court (QMSCO or NMSN) > death of an eligible dependent or your dependent is no longer eligible > your spouse or dependent newly meeting (or failing to meet) the plan eligibility rules > your spouse’s open enrollment > if a third-party insurer significantly cuts back coverage, increases the cost or terminates coverage > going on/returning from a leave of absence The government also requires that the change you make be consistent with the event. [18] *Exception for Newborns Your Dependent child born while you are covered under the Lakeland Regional Health Cigna medical plan will be enrolled on the date of his/her birth if you elect dependent coverage no later than 60 days after his/her birth. If you do not enroll your newborn within 60 days, coverage will end on the 31st day. No benefits for expenses incurred beyond the 31st day will be payable. Medical Plan The Cigna - LRH Employee Health Plan offers you a medical plan covering a broad range of medical services and supplies. The plan protects you and your family from the high cost of medical treatment and hospitalization. Lakeland Regional Health offers medical coverage to all regular full time and part time employees with 24 or more authorized hours per week. Starting in 2015, under the Affordable Care Act (ACA), employees who work an average of 30 or more hours per week – even if they are not regularly scheduled or “authorized” hours – may be eligible to enroll in medical coverage. If this applies to you, you will be notified. If you are eligible and elect to participate in Lakeland Regional Health’s medical plan, each time you have medical services performed, you can choose where to obtain services. When you come to Lakeland Regional Health for your medical services, you will receive high quality care at the best benefit level possible under the Cigna medical plan. Moreover, starting in 2015, you will not be required to pay any deductible, coinsurance or copays when utilizing Lakeland Regional Health facilities and providers* (except Emergency Services). The Lakeland Regional Health benefit level applies only to procedures and services that: 1) Lakeland Regional Health performs and are 2) Covered by the Lakeland Regional Health Cigna medical plan. If you choose to utilize the Community Partners (including Radiology Imaging Services and Watson Clinic) you will still be required to satisfy a deductible, coinsurance and copays. However, these amounts are considerably lower than what you will pay if you choose to obtain your medical services from a Cigna Open Access Plus (OAP) provider. (Please refer to the Plan Design Summary on pages 6 and 7 for further details). Other providers in Cigna’s OAP Network are still available to you and your covered dependents for those occasions when you are unable to use Lakeland Regional Health or Community Partner providers. The Total Cost Of Medical Coverage Lakeland Regional Health pays a significant portion of the total medical cost. The total cost for each of the medical plan options – that is, the cost you would have to pay if Lakeland Regional Health did not pay for a significant portion – is much higher than your payroll deduction. Lakeland Regional Health providers give you access to high quality medical services, all while providing you and your covered dependents with no out-of-pocket expenses (except for emergency services). The 2015 Medical Plan Design Summary is on pages 6 & 7. Refer to it often to understand how your Cigna Medical Benefits cover various services and procedures by the provider you select: LRH, Community Partners, and OAP. A listing of Lakeland Regional Health providers is available on the LRH Intranet. Lakeland Regional Health contributes more toward the cost of single medical coverage for employees who earn less money. We have chosen to implement what’s often referred to as “Salary Banding” whereby, we pay more of the cost for employees who are less likely to be able to afford medical coverage. At Lakeland Regional Health, we treasure all employees and we are committed to providing affordable access to healthcare to all employees. LAKELAND REGIONAL HEALTH EMPLOYEE BENEFITS PLAN 2015 [19] Medical Plan ILLUSTRATION Employee earning up to $12 per hour Single Coverage Per Pay Before $30 Period Premium Discount* 2015 Biweekly Cost of Medical Plan Lakeland Regional Health portion of medical cost Your contribution After $30 Premium Discount* Employees making between Employee making more $12.01 per hour and $15 per hour than $15 per hour Before $30 Premium Discount* After $30 Premium Discount* Before $30 Premium Discount* After $30 Premium Discount* $348.50 $348.50 $348.50 $348.50 $348.50 $348.50 -$293.30 -$323.30 -$277.33 -$307.33 -$275.20 -$305.20 $55.20 $25.20 $71.17 $41.17 $73.30 $43.30 *Refer to page 33 for details of how to qualify for up to $30 in premium discounts per pay period. As you can see, your share of the cost is only a fraction of Lakeland Regional Health’s actual cost of providing your medical benefits. LRH Receive the BEST possible care with no out-of-pocket cost.* The LRH level of coverage within the Cigna medical plan provides access to the following medical facilities and physicians: Facilities – Members have access to LRH owned and affiliated facilities including: > Lakeland Regional Health Medical Center (LRHMC) > Lakeland Regional Health Cancer Center (LRHCC) > Lakeland Surgical & Diagnostic Center (LSDC) > Lakeland Regional Health Medical Group (LRHMG) > Women’s Imaging Center (WIC) Members utilizing the services of these facilities will have: > No deductible, coinsurance or copays* > No out-of-pocket costs* > No claim forms to file Physicians – the LRH physicians include employed and staff physicians at LRH Medical Center, LSDC, WIC, LRHCC, and LRHMG (which includes Clark and Daughtrey physicians). LRH Emergency Room Physicians are not employed by LRH. Utilizing LRH will provide members with: > No Primary Care Physician (PCP) required, but you have the option to choose a PCP to coordinate your care > Specialty Care without referrals > Not out-of-pocket costs* > No claim forms to file. *Except for Emergency Services (refer to the 2015 Plan Design Summary on pages 6 and 7) [20] Remember, when you utilize the LRH facilities and physicians for your medical services, procedures and physician services, you will save the most money (there are no out-of-pocket costs), and you will receive the BEST possible benefits and care! Community Partners The Community Partner level of coverage within the Cigna medical plan provides members with access to providers such as Radiology & Imaging Specialists (RIS), Watson Clinic, Lakeland Pathology/MicroPath Laboratories, Pedatrix Medical Group, Women’s Care Florida, Emcare and United Surgical to name a few. Utilizing these physician providers will result in lower deductibles, copays, and coinsurance than what you would pay if you choose to receive covered services from any of the other Cigna Open Access Plus (OAP) providers, but will be more than if you obtain your medical services from LRH. Utilizing the Community Partner physicians will provide members with: > No Primary Care Physician (PCP) required, but you have the option to choose a PCP to coordinate your care > Specialty Care without referrals > Lower out-of-pocket costs > No claim forms to file Cigna Open Access Plus (OAP) If you do not use a LRH or a Community Partner provider, you must use a Cigna OAP provider to have your medical care covered (except in emergency situations, see 2015 Plan Design Summary on pages 6 and 7). The Cigna OAP plan provides members that utilize this network of services with: > A National Network of Cigna Providers > No Primary Care Physician (PCP) required, but you have the option to choose a PCP to coordinate your care > Specialty Care without referrals > Low out-of-pocket costs A Cigna OAP Provider is a physician, hospital, physician specialist, ancillary facility or pharmacy that Cigna has contracted with to provide care to their members within the OAP national network. When working with Cigna, be sure to tell them you are in the OAP. > No claim forms to file You may call Cigna’s toll-free Care Line at 800-244-6224 to receive assistance with: > Locating a Cigna Network Provider > Facilitating Away From Home Care > Medical coverage questions or concerns > Hospital pre-admission certification/continued stay review PLEASE NOTE: There is NO coverage for out-of-network providers. In areas without Cigna OAP Network coverage, members and their covered dependents will need to contact Cigna about other providers available to them in the area. Relocation - In areas with a Cigna network, the OAP Network provides members and their covered dependents with benefits when they are temporarily relocated out of their provider area (e.g., students away at school, children living with an ex-spouse, temporary job reassignment, vacation). LAKELAND REGIONAL HEALTH EMPLOYEE BENEFITS PLAN 2015 [21] Coordination of Benefits (COB) If You or an Eligible Dependent are Covered by Another Medical Plan If you (or a family member) are covered by another medical plan and our medical plan, there may be some duplication of coverage. Our medical plan includes a special provision called Coordination Of Benefits (COB) that describes how benefits are paid in such cases. Our medical plan will be the primary plan for you, so it pays benefits first. Your spouse’s medical plan will be the primary plan for him or her; our medical plan will be considered secondary for your spouse. The primary plan pays first, up to that plan’s limits. Secondary coverage pays benefits after primary coverage. COB If your child is covered by another group health plan and goes to the doctor, the “Birthday Rule” will determine which plan is primary. If Cigna’s plan is secondary, any unpaid amount would then be considered by Cigna for payment under Cigna’s Maintenance of Benefits Secondary Payer provisions. If you and your spouse cover your child(ren) under both medical plans, the “birthday rule” determines which plan is primary. This rule, which is established by the National Association of Insurance Commissioners (NAIC), states that the plan of the spouse whose birthday falls earlier in the year is the primary plan. For example, if your birthday is in July and your spouse’s birthday is in November, your plan is primary for your child(ren). If you are divorced or separated and a court decree establishes financial responsibility for medical care of a child, the plan of the parent assigned that responsibility will be that child’s primary plan. When all the rules do not resolve which plan is primary, the plan covering the child(ren) the longest is primary. After the plan pays its benefits or denies a claim, you may file for any unpaid amounts with the secondary plan. When Cigna Is The Secondary Payer Here is how benefits are determined when Cigna is the secondary payer: > Cigna determines the benefit that would be paid if Lakeland Regional Health’s plan were the only plan. This includes applying any applicable deductibles and all other benefit limitations. > The amount of benefit paid by the primary plan is subtracted from any benefit amount that our plan would pay. So when our plan is secondary, it will only pay the difference, if any, between the amount it would have paid and the amount the primary plan paid. If you have our medical coverage and are covered by another medical plan, you will never receive more than what the plan with the highest coverage would pay for the calendar year. In most cases, total reimbursement for healthcare expenses could be less than 100%. [22] myCigna.com myCigna.com is an online tool for accessing health and benefits information specifically for and about you, including access to the Health Assessment. Review your benefits plan information. Refill prescriptions using the Cigna Home Delivery pharmacy. Find a doctor, hospital or pharmacy using the online directories. Designate a Primary Care Physician. Order a new Cigna HealthCare ID card. View the status of claims submitted in the past 24 months. And, manage your Healthy Awards Account. 24-Hour Health Information Line Call the Cigna HealthCare 24-Hour Health Information Line for helpful, reliable information on a wide range of health topics. The Line is open 24 hours a day, any day of the year. You can depend on it for everyday health information on all sorts of subjects. Call when you are concerned about a specific health problem, and talk directly with a registered nurse who will give you advice about self-care or direct you to the most appropriate care facility. Or, use it to access the Health Information Library and listen to audio tapes on a wide variety of health-related topics. Just call the toll-free number on your Cigna HealthCare ID card. Lakeland Regional Health’s Rock-a-Bye Well Baby Program Give your baby-to-be a healthy start. Enroll today in the Healthy Babies Program and receive your free baby gift. Cigna Your Health First Offering help for these chronic conditions: > Acute Myocardial Infarction > Angina > Anxiety > Asthma > Bipolar Disorder Cigna Healthy Rewards Program The Cigna Healthy Rewards Program offers you and your covered family member(s) discounted prices on complimentary healthcare services including acupuncture, massage therapy, chiropractic services, and on laser vision correction surgery up to 25%. You can also order health and wellness products through the Healthy Rewards program – and save up to 40%! The discounted services and products available through Healthy Rewards are in addition to the health care services covered by your Cigna plan. For information visit www.Cigna.com/healthyrewards or call toll-free at 800-870-3470. > Chronic Obstructive Pulmonary Disease (COPD) > Coronary Artery Disease > Congestive Heart Failure > Depression > Diabetes > Heart Disease > Low Back Pain > Metabolic Syndrome > Osteoarthritis Cigna Home Delivery Pharmacy Cigna Home Delivery Pharmacy is a convenient and hassle-free mail order prescription program that’s part of your Cigna OAP medical plan. The Cigna Home Delivery Pharmacy has an extensive product line of prescription medications that are usually at lower prices than you can get at a retail pharmacy, especially for maintenance medications. Get discounted prices on medications and convenient home delivery at no extra charge. Receive up to a 90-day supply and access the 24-hour prescription order information line. > Peripheral Arterial Disease You can call 855-246-1873 for a live coach or utilize online services at www.Cigna.com. Call 800-835-3784 or go online to www.myCigna.com to place your new, refill or transfer prescription order(s). LAKELAND REGIONAL HEALTH EMPLOYEE BENEFITS PLAN 2015 [23] Definitions for Medical Plan Annual Deductible — the individual deductible is how much you pay in a calendar year before benefits are paid for services that are subject to the deductible and coinsurance. A family deductible is met when three (3) family members separately reach the individual deductible. Coinsurance — the percentage you, or LRH, pay for covered services. This percentage varies depending on where you receive services and the type of expense you incur. Annual Out-Of-Pocket Maximum — the most money an individual or a family will pay each year for covered expenses. Once you reach this maximum, the plan will pay 100% of remaining Cigna - approved medically/clinically necessary eligible expenses for the rest of the year, except for charges over the Reasonable and Customary (R&C) rate, or any costs related to an inpatient admission, outpatient service, or medication not pre-certified or pre-authorized by Cigna as medically/clinically necessary. Starting in 2015, the out-of-pocket maximum will include ALL medical and pharmacy deductibles, coinsurance and copays. Copay — set dollar amounts that are required of the member for certain medical services and prescription costs. Precertification and Prior Authorization — prevents unnecessary costs to you and the plan by determining medical/clinical necessity. If an inpatient admission, outpatient service, or prescribed medication is not approved by Cigna because it is not medically necessary (regardless of whether LRH is used or not), or a prescribed medication does not meet Cigna’s Step Therapy protocol or clinical Rx guidelines, all costs related to the inpatient admission, outpatient service or medication are not covered. Continued Stay Review — to ensure that your hospital stay will not be longer than necessary. If the continued stay is deemed not medically necessary by Cigna, the stay is not covered. Reasonable and Customary (R&C) Cost — is what Cigna bases their reimbursement on for the emergency service you receive out-of-network. This is the fee level set by National Data Services that is considered appropriate for a medical service. It is based on the typical rate charged for a similar service where you live. Currently, the R&C level is set at 80%, which means that 8 out of 10 providers charge the same or lower amounts. If your expenses are more than the R&C cost, you will have to pay the additional amount in full. In addition, these charges won’t apply to your deductible or out-of-pocket maximum. [24] Service Specific Notes When reviewing the 2015 Plan Design Summary on pages 6 and 7, you may also want to reference the notes below. For additional details on coverage, limitations and exclusions, you should also review the Cigna Summary Plan Document (SPD). 1.Once the out-of-pocket maximum is reached, the plan pays 100% of Cigna - approved medically/clinically necessary eligible-charges for the remainder of the plan year, except for charges over the reasonable and customary (R&C) rate, or any costs related to an inpatient admission, outpatient service, or medication not pre-certified or preauthorized by Cigna as medically/clinically necessary. Note: Lab/x-ray fees for services received at your physician’s office are in addition to office visit copays. 2. Prescription Drugs: One copay applies per prescription for: • no more than a 30-day supply for retail • no more than a 90-day supply at the Publix Pharmacy at LRHMC (this Publix location only) or mail order If your prescription exceeds these time frames another copay will be required. If your prescription is for less than the time frames, the entire copay is still required. Non-prescription drugs are not covered. Drugs not listed on the Cigna HealthCare Three-Tiered drug list are not covered. Some drugs need prior authorization from Cigna before being considered for dispensing. 3. Allergy injections are a $10 copay per visit at Community Partner and OAP providers (there is no copay at Lakeland Regional Health providers). Any allergy treatment other than injections will require payment of the applicable specialist copay. 4. A ll inpatient hospital admissions require Precertification and Continued Stay Review. If your admission/stay is not authorized there will be a denial of coverage. 5.Outpatient surgeries and services, including imaging and select medications, require Cigna Precertification or Prior Authorization to determine medical/ clinical necessity. If your outpatient surgery, service or medication is not authorized by Cigna, there will be a denial of coverage. 6. Infertility coverage will be provided for the treatment of an underlying medical condition up to the point an infertility condition is diagnosed. Charges for or in connection with in-vitro fertilization, artificial insemination or any other similar procedure are not covered. 7. Chiropractic office visits, services and treatments are excluded from coverage. 8. Speech therapy which is not restorative in nature will not be covered. LAKELAND REGIONAL HEALTH EMPLOYEE BENEFITS PLAN 2015 [25] Dispense-As-Written (DAW) Generic Drug Program There are many generic medications available to treat many conditions. When generics are used consistently, they can help lower your out-of-pocket costs. The Dispense-as-Written (DAW) Generic Drug program strongly encourages you to try a generic equivalent medication when it is medically appropriate. You still have the option to purchase the brand name medication; however, it will cost you more. Generics are safe, effective and approved by the Food and Drug Administration (FDA). Generics work just as well as brand name medications - they just cost less. What is a Brand Medication? A brand name medication is marketed under a specific brand name or trademark by the pharmaceutical manufacturer. In most cases, it is under patent protection, meaning the manufacturer has the sole right to sell the medication. What is a Generic Medication? A generic medication is sold under its chemical name or “generic” name, and has the same dosage, safety, strength, quality and performance of a brand name medication. The color and shape of a generic medication may be different from its brand name counterpart, but the active ingredients are the same. How the Program Works: The best way to understand how the program works is to review some examples. 1. Brand Name Medication Prescribed with Generic Substitution Allowed and You Purchase Generic: > 30-day supply filled at the onsite Publix Pharmacy at LRH > Generic Medication Atorvastatin (generic equivalent – of Lipitor) Cost: $22.00 If your prescription is written for a brand name medication, the pharmacist will automatically fill it with the generic medication if one is available unless you specifically ask for the brand name medication or your doctor indicates “Medically Necessary” or “Dispense-as-Written (DAW)” on the prescription. Filling your prescription with a generic medication means that you will pay the lower generic copay. BRAND NAME MEDICATION PRESCRIBED WITH GENERIC SUBSTITUTION ALLOWED AND YOU PURCHASE GENERIC The DAW program will not apply Generic Equivalent Medication (e.g. Atorvastatin) [26] Plan Pays: Difference between total cost and your copay $18.00 ($22.00 - $4.00) You Pay: $4.00 Copay at the Publix Pharmacy at LRHMC $4.00 Total $22.00 2. Brand Name Medication Prescribed as “DAW” or “Medically Necessary” > Brand Medication Lipitor (brand name medication with a generic equivalent) Cost: $118.00 If your doctor says the generic is not right for you and writes on your prescription, “Dispense-as-Written” (DAW) or “Medically Necessary,” your pharmacist will fill your prescription with the brand name medication. You will be responsible for paying the brand name coinsurance. BRAND NAME MEDICATION PRESCRIBED AS DAW OR MEDICALLY NECESSARY (YOU PURCHASE BRAND) The DAW program will not apply Brand Name Medication (e.g. Lipitor) Plan Pays 70% of Brand Cost $82.60 ($118.00 x 70%) You Pay 30% Brand Coinsurance $35.40 ($118.00 x 30%) Total $118.00 3. Brand Name Medication Prescribed with Generic Substitution Allowed and You Purchase Brand > Brand Medication Lipitor (brand name medication with a generic equivalent ) Cost: $118.00 If your doctor does not indicate “Medically Necessary” or “Dispense-as-Written (DAW)” on the prescription, but you ask for the brand name medication anyway, you will pay the generic copay PLUS the difference between the actual cost of the generic and the actual cost of the brand medication. (You will never pay more than the total cost of the brand medication.) BRAND NAME MEDICATION PRESCRIBED WITH GENERIC SUBSTITUTION ALLOWED, BUT YOU PURCHASE BRAND The DAW program will apply Plan Pays: Same as it would have if you had purchased the generic (i.e., the difference between the total generic cost and your generic copay) $18.00 ($22.00 - $4.00) You Pay: $4.00 Copay at the Publix Pharmacy at LRHMC $4.00 Plus You Pay: The difference in cost between the Brand and Generic medications $96.00 (Brand $118 - Generic $22) Total $118.00 LAKELAND REGIONAL HEALTH EMPLOYEE BENEFITS PLAN 2015 [27] Dispense-as-Written (DAW) Generic Drug Program Are generics as safe and effective as brand name medications? Generics have to meet the same rigorous U.S. Food and Drug Administration (FDA) requirements as brand name medications. All generic medication manufacturers are required by the FDA to demonstrate that a medication will have the same medical effect as its brand name equivalent. A generic equivalent medication contains the same active ingredients in the same dosage as the brand name medication. The strength and purity of generic medications are strictly regulated by the FDA. Are generic medications right for me? Only your physician can determine whether a generic medication is right for you. Ask your physician if there is a generic equivalent for your brand name medication and if it is an appropriate alternative for you. What happens if I cannot take a generic medication offered by the pharmacist? The DAW generic drug program does not apply if your physician requests the brand name medication. In order for you to fill the brand name prescription without paying the cost difference, your physician must indicate “Dispense as Written (DAW)” or “Medically Necessary” on the prescription. Will I have to get a new prescription to get the generic alternative medication? Your pharmacist may be able to substitute a generic medication for the brand counterpart without a new prescription from your physician, unless your physician has indicated “DAW” or “Medically Necessary” on your original prescription. Be sure to follow up with your medical providers to advise them of this program and discuss whether a generic equivalent substitution is appropriate for you. What if I have questions? Talk to your physician and ask if generics are an appropriate alternative for you. Call the customer service number listed on the back of your ID card if you have questions about your medication benefits. [28] Step Therapy for Prescription Drugs What is Step Therapy? Step Therapy is a 3-step Cigna prior authorization program that works with you and your doctor to take one step at a time when choosing your medication. It encourages the use of cost-effective, therapeutically appropriate medications, typically generics or low-cost brands, before other more costly prescription medication options are considered, and helps you: > Know your medication choices > Understand how those choices affect what you pay for your medication > Make an informed decision with your doctor about the best choice of medication based on how well it works for you and how much it costs you What types of prescription medications apply to Step Therapy? Step Therapy only applies to prescription medications in these 14 drug classes: > ACEI/ARB class drugs (typically used to manage/treat blood pressure) > Proton Pump Inhibitor (PPI) class drugs (typically used to manage/treat acid-related conditions) > Statin class drugs (typically used to manage/treat cholesterol) > Topical Immunomodulators (typically used to manage/treat skin conditions) > ADD/ADHD: Attention Deficit Hyperactivity Disorder* > Asthma Nebulizer Solutions (use to manage/treat asthma) > Atypical Antipsychotic Agent (typically used to manage/treat mental health conditions)* > Bone Resorption Inhibitors (typically used to manage/treat bone loss disorders) > Hypnotics (typically used to manage/treat sleep disorders) > Acute Oral Narcotics (typically used as strong pain relievers) > Nasal Steroids (typically used to manage/treat allergies) > Non-Steroidal Anti-Inflammatory (Non-Narcotic Pain Relievers – mild pain relievers) > Urinary Tract Antispasmodic Agents (typically used to treat overactive bladder condition) > SSR/SNRI Antidepressants (typically used to manage/treat depression)* Which prescription medications are included in the Step Therapy program? Step Therapy medications are identified on the Cigna Prescription Drug List on Cigna websites. To determine if your medication is included in the Step Therapy program, go to the Pharmacy tab on www.myCigna.com or Cigna.com. Click on the Cigna Prescription Drug List and enter the name of your medication(s). A “ST” designation will appear next to your drug if it is included in the Step Therapy program. You can also use the Cigna Drug Price Quote Tool to compare the potential cost-saving opportunities of generics and therapeutic alternatives. What happens when you fill a Step Therapy medication at the Pharmacy? When you go to the pharmacy to fill a prescription that is on the Step Therapy list, the prescription will be filled once without authorization. This fill will trigger a letter to be sent to you and your physician which outlines the Step Therapy program and the actions you will need to take in order to prevent your medication therapy from being disrupted. * If currently taking these types of medications, Step Therapy may not be required. LAKELAND REGIONAL HEALTH EMPLOYEE BENEFITS PLAN 2015 [29] Step Therapy for Prescription Drugs How does Step Therapy work? Prescription medications are classified as: Step 1 medication – generic Step 2 medication – preferred brand Step 3 medication – non-preferred brand When you fill a prescription for a Step Therapy medication that has a lower cost alternative available, you and your doctor will receive a letter from Cigna explaining what needs to be done before you fill the medication again. This might include trying a lower cost alternative or seeking authorization from Cigna for continued coverage of the original medication. At any time, your doctor can request authorization to continue coverage for a Step Therapy medication for medical reasons. You will typically pay more for Step 2 or Step 3 medications. How does Step 1 work? Step 1 requires the use of at least one available generic before a Step 2 medication is eligible for coverage. (Note: some drug classes require the use of two generic drugs.) Step 1 medications are available to you immediately without prior authorization. Generics can offer a considerable economic benefit to you since your copay is lower than for brand name drugs. How does Step 2 work? Step 2 requires the use of an available preferred brand before a non-preferred brand is tried. If you have tried a Step 1 medication and your doctor determines it was not right for you due to medical reasons, then an alternative Step 1 or a Step 2 medication would be your next choice. If a Step 1 medication was already tried, and your doctor determines that a Step 2 medication is required, it would be available without the need for prior authorization, after documentation is provided to Cigna from your doctor. What if a Step 3 medication is wanted? If you have tried a Step 1 medication(s) and a Step 2 medication and your doctor determines it was not right for you due to medical reasons, then a Step 3 medication would be the next choice, and would be available without the need of prior authorization after documentation is provided to Cigna from your doctor. If you have not tried the Step 1 or Step 2 medications, the plan will only cover the Step 3 medication for the initial fill. After that, you will be responsible for the full cost of that Step 3 medication. However, if your doctor believes your treatment plan requires a Step 3 medication initially, your doctor can request authorization at any time. [30] Cigna Clinical Necessity Management Programs Clinical Necessity Management Programs are prior authorization programs managed by Cigna that work with you and your doctor to help determine clinical necessity for certain services and medicines. The Programs are as follows: Migraine Medication Management Prior authorization is required for coverage to help you receive the appropriate medication to manage migraine-related conditions effectively and safely and to help prevent overuse of these drugs. Common clinical practice indicates that patients who experience more than three migraines a month should be treated with preventive medications in addition to the class of drugs called Triptans (e.g., Amerge, Axert, Imitrex, Maxalt, Migranal and Zomig). Standard Appropriateness of Use and Quantity Limit Protocols Selected medications are subject to prior authorization, quantity limits and age limits. These include: Actiq, Agrylin, Arava, Avita, Differin, Gleevec, Iressa, Panretin, Penlac, Prosca®, Pulmozyme, Regranex, Relenza, Tamiflu, Vfend, Zyvox, Accutane, Anzemet, Cipro, Claravis, Dostinex, Duragesic, Emend, Kytril, Revia, Stadol, Zithromax, Zofran, Lariam, Malarone, Synarel, Toradol, Avita, and Retin-A. Nonsteroidal Anti-inflammatory Medication Management Prior authorization is required for the class of medications known as Cox-2 Inhibitors which include Celebrex. Fungus Medication Management Prior authorization is required for coverage of anti-fungal medications, such as Lamisil® and Sporanox®. Gastrointestinal Medication Management When a PPI has been filled by a Participant with no history of using a generic or preferred PPI (Prevacid/Protonix), the Participant receives a communication from Cigna and the prescribing physician receives a patient profile and request for information to support the continued use of the non-preferred PPI (e.g., Nexium, Aciphex). For patients being treated for acid reflux, the prescriber is requested to modify therapy to a generic or preferred brand PPI if the prescriber did not start the patient on such medication. As always, all treatment decisions are between the doctor and patient. Daily Dose Efficiency Management (Dacon) For selected maintenance drugs, the cost of one higher strength tablet of drug “A” is typically the same or slightly less than the cost of two lower strength tablets of the same drug. Cigna works with your doctor when you are receiving two or more doses per day of a drug when it may be clinically appropriate for the patient to receive fewer doses per day of a higher strength. The drugs noted above represent the majority of drugs covered by these programs. However, this is not a complete list, and the list is subject to change over time. Please visit www.myCigna.com and click on the pharmacy tab for more information and to determine if there are clinical programs or limits that pertain to a drug being prescribed for you. LAKELAND REGIONAL HEALTH EMPLOYEE BENEFITS PLAN 2015 [31] Cigna Clinical Necessity Management Programs Clinical Necessity Management Programs are prior authorization programs managed by Cigna that work with you and your doctor to help determine clinical necessity for certain services and medicines. The Programs are as follows: [32] Maximum Daily Dose Review This Program is to help make sure the medications you receive are appropriate for your situation. When a prescription is submitted online that exceeds the FDA recommended maximum daily dose, your network pharmacist can call the prescribing physician and adjust the dose if appropriate or continue to fill the prescription as originally submitted. Complex Psychiatric Case Management This outreach is to promote optimal therapies that align treatment decision to member needs. Focus is on reducing gaps in care by facilitating the connection of your primary physician with psychiatrists and Cigna Pharmacy to ensure appropriate Rx utilization. Narcotics Therapy This focuses on the potential for fraud and abuse of narcotics. Inpatient Pre-Certification Clinical Necessity Review List All inpatient admissions and non-obstetric observation stays such as: >A cute hospitals > Skilled nursing facilities > Rehabilitation facilities > Long term acute care facilities > Hospice care > Transfers between inpatient facilities > Experimental and investigational procedures > Cosmetic procedures > Maternity stays longer than 48 hours (vaginal delivery) or 96 hours (Cesarean section) Outpatient Pre-Certification Clinical Necessity Review List Certain outpatient surgical procedures > High-tech radiology (MRI, CAT scans, PET scans) > Injectable drugs (other than self-injectable) > Durable medical equipment (insulin pumps, specialty wheelchairs, etc.) > Home health care/home infusion therapy > Dialysis (to direct to a participating facility) > External prosthetic appliances > Biofeedback > Speech therapy > Cosmetic or reconstructive procedures > Infertility treatment > Nuclear cardiology > Radiation therapy Together, Our Promise is Your Health Take advantage of our options for discounted premiums and see the savings in your paycheck! Together, Our Promise is Your Health: Lakeland Regional Health’s Culture of Health is designed to reward you for those activities you engage in that improve and maintain your own personal wellness. Employees who participate in Lakeland Regional Health’s Cigna medical plan can enjoy discounted medical contributions. All employees (whether you are covered under the Cigna medical plan or not) can enjoy free or low-cost wellness related activities, such as fitness classes, health screenings, health education classes, weight loss classes and much more. Cigna Participant Options for Discounted Premiums Employees who participate in Lakeland Regional Health’s Cigna medical plan have the option to engage in three specific Living Well activities in 2015 that can result in up to a $30 per pay period reduction ($10 each) in medical contributions (that is up to $780 per year)! 1. Non-Tobacco and Non-Nicotine Use: To qualify for this $10 premium discount per pay period, you must report via the online enrollment system that you and your covered dependents are tobacco-free and nicotine-free. • Employees who are unable to satisfy these conditions may successfully complete the Cigna Tobacco Cessation program with a telephonic health coach to earn this $10 premium discount (reported quarterly); OR • Employees with medical conditions preventing them from satisfying these requirements may contact the Benefits Department to receive a form for their physician to complete. 2. Health Assessment with Biometrics: To qualify for this $10 premium discount per pay period, employees must complete an Online Cigna Health Assessment at www.myCigna.com. To be considered complete, you must include ALL numeric biometric values with test results that are less than six months old. For those completing annual benefits enrollment for plan year 2015, a Health Assessment completed no earlier than October 1, 2014, and no later than December 31, 2014, will qualify the participant for this premium discount. Newly enrolled employees after January 1, 2015, will be added quarterly after they have completed the Health Assessment. LAKELAND REGIONAL HEALTH EMPLOYEE BENEFITS PLAN 2015 [33] Achieving and Maintaining a Healthy Weight: To qualify for this $10 premium discount per pay period for 2015, employees will be required to: >Have a Body Mass Index (BMI) of < 30, or a waist circumference of 35“ or less (for females) and 40” or less (for males) as determined by the biometric information provided on your Health Assessment; OR >Employees who are unable to satisfy these conditions, may successfully complete the Cigna Healthy Steps to Weight Loss program to earn this $10 premium discount (reported quarterly); OR >Employees with medical conditions preventing them from satisfying these requirements may contact the Benefits department to receive a form for their physician to complete. BODY MASS INDEX (BMI) TABLE Find your height and then move across to your weight (in lbs) to determine your BMI Normal Overweight Obese Extreme Obesity 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 4'10 91 96 100 105 110 115 119 124 129 134 138 143 148 153 158 162 167 172 177 181 186 191 196 201 205 210 215 220 224 229 234 239 244 248 253 258 4'11" 94 99 104 109 114 119 124 128 133 138 143 148 153 158 163 168 173 178 183 188 193 198 203 208 212 217 222 227 232 237 242 247 252 257 262 267 5'0" 97 102 107 112 118 123 128 133 138 143 148 153 158 163 168 174 179 184 189 194 199 204 209 215 220 225 230 235 240 245 250 255 261 266 271 276 5'1" 100 106 111 116 122 127 132 137 143 148 153 158 164 169 174 180 158 190 195 201 206 211 271 222 227 232 238 243 248 254 259 264 269 275 280 285 5'2" 104 109 115 120 126 131 136 142 147 153 158 164 169 175 180 186 191 196 202 207 213 218 224 229 235 240 246 251 256 262 267 273 278 284 289 295 5'3" 107 113 118 124 130 135 141 146 152 158 163 169 175 180 186 191 197 203 208 214 220 225 231 237 242 248 254 259 265 270 278 282 287 293 299 304 5'4" 110 116 122 128 134 140 145 151 157 163 169 174 180 186 192 197 204 209 215 221 227 232 238 244 250 256 262 267 273 279 285 291 296 302 308 314 5'5" 114 120 126 132 138 144 150 156 162 168 174 180 186 192 198 204 210 216 222 228 234 240 246 252 258 264 270 276 282 288 294 300 306 312 318 324 5'6" 118 124 130 136 142 148 155 161 167 173 179 276 192 198 204 210 216 223 229 235 241 247 253 260 266 272 278 284 291 297 303 309 315 322 328 334 5'7" 121 127 134 140 146 153 159 166 172 178 185 191 198 204 211 217 223 230 236 242 249 255 261 268 274 280 287 293 299 306 312 319 325 331 338 344 5'8" 125 131 138 144 151 158 164 171 177 184 190 197 203 210 216 223 230 236 243 249 256 262 269 276 282 289 295 302 308 315 322 328 335 341 348 354 5'9" 128 135 142 149 155 162 169 176 182 189 196 203 209 216 223 230 236 243 250 257 263 270 277 285 291 297 304 311 318 324 331 338 345 351 358 365 5'10" 132 139 146 153 160 167 174 181 188 195 202 209 216 222 229 236 243 250 257 264 271 278 285 292 299 306 313 320 327 334 341 348 355 362 369 376 5'11" 136 143 150 157 165 172 179 186 193 200 208 215 222 229 236 243 250 257 265 272 279 286 293 301 308 315 322 329 338 343 351 358 365 372 379 386 6'0" 140 147 154 162 169 177 184 191 199 206 213 221 228 235 242 250 258 265 272 279 287 294 302 309 316 324 331 338 346 353 361 368 375 383 390 397 6'1" 144 151 159 166 174 182 189 197 204 212 219 227 235 242 250 257 265 272 280 288 295 302 310 318 325 333 340 348 355 363 371 378 386 393 401 408 6'2" 148 155 163 171 179 186 194 202 210 218 225 233 241 249 256 264 272 280 287 295 303 311 319 326 334 342 350 358 365 373 381 389 396 404 412 420 6'3" 152 160 168 176 184 192 200 208 216 224 232 240 248 256 264 272 279 287 295 303 311 319 327 335 343 251 359 367 375 383 391 399 407 415 423 431 6'4" 156 164 172 180 189 197 205 213 221 230 238 246 254 263 271 279 267 195 304 312 320 328 336 344 353 361 369 377 385 394 402 210 418 426 435 443 > For people with a BMI > 30, weight loss is recommended. >For people with a BMI between 25 and 29.9, or who have a waist circumference > 40” for men and 35” for women, and who have additional risk factors, weight loss is recommended. >For people with a BMI between 25 and 29.9 who have no risk factors and do not want to lose weight, prevention of further weight gain is recommended. Source: Adapted from Clinical Guidelines on the Identification, Evaluation, and Treatment of overweight and Obesity in Adults: the Evidence Report. [34] LRH Health Screening Program We are pleased to announce that employees and their dependent will now benefit from an expanded menu of screening opportunities. Lakeland Regional Health and the Women’s Imaging Center are committed to esuring we continue to provide a robust employee screening program to all LRH employees. Insurance information will be collected and claims will be filed directly with Cigna. Health Screenings are provided free to employees and their dependents without insurance. Mammography will be provided through the Women’s Imaging Center (WIC). Employees and their dependents may schedule an appointment directly through the WIC at 863-688-2334, option #1. Skin, PSA, DRE with Occult Blood, and Oral Cancer Screening appointments will be available with an ARNP at LRCC. Employees will call Theresa Barbee at 863-603-6579 to schedule. Employees and their dependents will now benefit from an expanded menu of screening opportunities including a LRH Screening Event which will be scheduled in the spring at the Women’s Imaging Center. The following services will be offered at this event: • Mammography, Occult Blood & DRE, PSA, Melanoma screening, osteo screening, simple spirometry, ABI (Ankle – Brachial Index) for Peripheral Artery Disease screening, BMI, Oral Screening, etc. LAKELAND REGIONAL HEALTH EMPLOYEE BENEFITS PLAN 2015 [35] Cancer Insurance – A Supplemental Plan The cancer plan is offered as a supplement to medical coverage. You may choose this coverage or waive it. You can elect cancer coverage if you or the eligible dependent(s) you’re covering: > have gone 5 years without diagnosis or treatment for internal cancer (including melanoma) > have gone 5 years without diagnosis or treatment for external cancer (such as skin cancer) > have gone 2 years treatment free from date of coverage for breast cancer Anyone who has been diagnosed or treated for AIDS or an AIDS-related condition cannot be covered by this plan. In addition, anyone age 70 or older cannot elect this coverage. Cancer coverage is subject to the insurance company’s approval, even if you elect it for yourself or an eligible dependent during enrollment. Remember, the cancer plan does not replace health coverage. Instead, it is a supplement to your medical plan. Insurance Company Rules: If you enroll for cancer coverage after first becoming eligible, there is a 30-day waiting period after the plan’s effective date of coverage. Benefits will not be payable for any cancer diagnosed during this waiting period. However, premiums are payable during this time. Initial Diagnosis Benefit Plan 1000 pays a $2,000 benefit to the participant upon diagnosis of internal cancer. Taxability Some benefits paid from the cancer insurance plan will be considered taxable income and will be subject to taxation according to IRS regulations. You will receive a 1099 form from Colonial Life if taxable cancer benefits are paid. Before You Enroll To enroll for cancer coverage, you will need to complete the separate Cancer Application and HIPPA Authorization. You will need to return it prior to the designated date shown on your enrollment materials, or coverage will not go into effect. If an eligible person is applying for coverage and they have previously had skin or internal cancer, they will also have to complete either a cancer history form and/or a skin cancer exclusion form that would exclude coverage for skin cancer only for 5 years from the effective date of coverage. Coverage and premiums will not begin until Lakeland Regional Health receives approval from Colonial Life. [36] Cancer Insurance Benefits Summary Specified Diseases The plan will pay up to $300 a day for hospital confinement due to Cystic Fibrosis, Lou Gehrig’s Disease, Muscular Dystrophy, Sickle Cell Anemia, among many other specified diseases. See your policy for details and payment limitations, or call Colonial with your questions. If you are enrolling in the Colonial Cancer Insurance for the first time you must fill out a paper application. You also have to make your election online within 20 days of your start date or during open enrollment. This application can be obtained on EES or directly from the Colonial Agent Michael Wiggs (813) 737-1620. You will also need to mail the application directly to Michael Wiggs (P.O. BOX 307, Nichols, FL, 33860) for processing. Plan 1000 Features COVERED SERVICE TO YOU: PLAN 1000 BENEFITS PAID Hospital Confinement Up to $200 a day for the 1st 31 days Up to $400 a day after 31 days Ambulance Up to $200 per trip, limit of 2 trips per confinement Full time Nursing Services Up to $150 a day Anti-nausea Medication (approved for cancer) Up to $40 a day, limit of $160 per month (prescribed by physician) Radiation/Chemotherapy The amount charged up to $200 a day (limit amounts vary per month based on procedure) Wellness Pays indemnity of $75 once per calendar year Family Care Money paid to insured when child receives internal pays cancer treatment; $60 a day Hair Prosthesis//External Breast ProsthesisThe amount charged up to $200 a year Home Health Care Services The amount charged up to $75 per day; maximum of 30 days per calendar year or twice the number of days you are hospitalized, whichever is greater SurgeryAmount charged up to the amount listed in The Surgical Schedule section of the Cancer Brochure, up to $3,000 depending on the Procedure performed by a physician Lakeland Regional Health is not endorsing or recommending this insurance. Choosing Cancer coverage is a personal decision. LAKELAND REGIONAL HEALTH EMPLOYEE BENEFITS PLAN 2015 [37] Vision Plan To help pay the cost of eye exams and eyewear, Lakeland Regional Health offers a vision plan. Humana VisionCare PlanVCP is administered by Humana Specialty Benefits. Each time you receive vision care, you choose whether to receive your care from in-network providers or to receive your care out-of-network. Humana VisionCare Plan–VCP network includes participating Private Practice optometrists, ophthalmologists and retail locations. There is a greater savings when you use participating providers. The vision plan helps cover the cost of eye exams, eyeglasses and contact lenses. Network Retail providers include: LensCrafters, Pearle Vision, Sears Optical, Target Optical and JCPenney. You will receive an ID Card package with your Lakeland Regional Health vision care benefits and a small listing of providers near you. How To Use The Plan Thinking about choosing the Vision Plan? Remember network providers offer the greater savings. > Members simply select any in-network provider. You can locate a provider in your area by calling Benefits On Call (863-687-1499 or extension 1499 if calling within Lakeland Regional Health), or by calling Humana VisionCare Plan-VCP directly at 866-537-0229 or through their website, www.humana.com/custom_clients/lrmc. Besides paying less for eye care, there is another advantage to using the network. When you go to a network provider, Humana pays the doctor directly. You just pay your copay. > Members can also choose an out-of-network provider. In this case, you will pay the doctor at the time of the visit and submit receipts to Humana VisionCare Plan-VCP for reimbursement. Claim forms are also available. Vision Plan At-A-Glance If You Have This Service: This Amount Will Be Covered By A Network Provider: Or, This Amount Will Be Reimbursed When You Go Out-Of-Network: Exams — once every 12 mos. 100% after $10 copay $35 after $10 copay Lenses — once every 12 mos. 100% after $15 copay (up to plan limits) up to $100 after $15 copay Frames — once every 24 mos. 100% after $15 copay (up to plan limits) up to $40 after $15 copay Contact Lenses — > if elective100% of a regular eye exam after $10 copay. $105 allowance for contact lens fitting, follow-up, and all other services and supplies in lieu of all other benefits up to $35 of a regular eye exam after $10 copay and $105 reimbursement for contact lens fitting, follow-up, and all other services and supplies in lieu of all other benefits > if medically necessary up to $210/pair 100% after appropriate copay NOTE: If you receive an exam and materials — lenses, frames or both — in the same visit, you must pay both the $10 exam and the $15 materials copay. You pay only one $15 materials copay whether you receive lenses, frames or both. Please note: exclusions apply [38] Dental Plans One of the first things a person notices about you is your smile. To help keep your smile bright, Benefits allows you to choose between two separate dental plans. Both plans take a bite out of the cost of taking care of your teeth! Delta Dental’s dental plan options are: > DeltaCare USA Plan Each dental plan works in a different way. The Delta Dental PPO is a PPO, while the DeltaCare USA works much like an HMO. > Delta Dental PPO Plan DeltaCare USA Plan Recognizing that some people prefer the savings and reduced paperwork that network care offers, ChoiceBenefits continues to offer a managed care dental plan, which is called the DeltaCare USA plan. Just like an HMO, DeltaCare USA features a preselected group of skilled providers. Delta Dental’s dentists render most dental care and offer special rates. However, choosing DeltaCare USA requires you to use DeltaCare USA dentists and facilities, otherwise no benefits are paid. There is one exception, and that is if you are traveling more than 35 miles away from any participating dental facility and have an emergency. In this case, Delta Dental will reimburse you up to $100 per calendar year for emergency care. A list of participating dentists is available from Delta Dental directly by dialing Benefits On Call at 863-687-1499, or at extension 1499 if calling within Lakeland Regional Health or by using their website at www.deltadentalins.com. DeltaCare USA features: > you must visit a DeltaCare USA participating dentist, specialist or facility to receive benefits > covered procedures (nearly 300) have set copays > you select a dental office upon enrollment - up to three different primary care dentists (PCD) can be selected per family > no claim forms required; you only need to pay the specified copayment for covered services at the time of your visit, but the plan only covers dental treatment rendered by Delta Care USA participating dentists, specialists and facilities > children through age 12 may receive services from an in-network Pediatric dentist without a referral > no annual deductible or annual dollar maximums LAKELAND REGIONAL HEALTH EMPLOYEE BENEFITS PLAN 2015 [39] Dental Plans DeltaCare USA covers the following types of dental care, but it must be rendered by your DeltaCare USA dentist, and you will pay $5 for every office visit plus various copayments (see the DeltaCare USA schedule of benefits for a detailed list of covered services): Preventive Care (after a $5 copayment per office visit) — such as: > oral examinations > fluoride treatments > routine cleanings > dental x-rays Basic Care Services (after a $5 office visit copayment plus a service copayment) — such as: > restorative > non-surgical extraction of a single tooth Major Care Services (after a $5 office visit copayment plus a service copayment) — such as: > surgical extractions > root canals > dentures > crowns and bridges > resin restoration Specialist Services (after a $5 office visit copayment plus a service copayment) — such as: > orthodontists > periodontists Note: All Specialist services require a referral from your PCD except for Pediatric dentists. Delta Dental PPO Plan The Delta Dental PPO Plan allows you to receive dental services from in-network dentists or out-of-network dentists. With this plan, you will pay a deductible for certain dental services, but you have the freedom to visit any dentist you wish. Contracting Delta Dental dentists agree to accept the fee approved by Delta Dental as payment in full. They may not bill you for more than your share of the copayment/coinsurance. A non-Delta dentist does not contract with Delta Dental, so they may bill you the balance up to their full fee. This is why you will usually save on out-of-pocket costs by visiting a contracting dentist. Features of this option include: 100% Of Preventive Care — including services such as: [40] > oral examinations > cleanings and scalings (up to two a year) > fluoride treatments > dental x-rays FACTS TO CONSIDER ABOUT Delta Care USA For benefits to be paid, you must use a Delta Care USA dentist. For certain specialists such as endodontists, pedodontists and periodontists, you may have to travel outside of Lakeland. You should call early when making an appointment with a Delta Dental dentist. Because there is a limited number of providers, it can take time to get an appointment. For other dental services, a calendar-year deductible of $50 per person and $100 for a family must first be satisfied. Once this has been paid, the plan covers these services up to an annual maximum of $1,500: 80% Of Basic Care Services — such as: > fillings > surgical extractions > root canal therapy > periodontics 50% Of Major Care Services — such as: > inlays & outlays > crowns > dentures > bridges 50% Of Orthodontic Services For Children Under Age 19 — up to a lifetime maximum benefit of $1,500 Diagnostic and preventive services (such as exams, x-rays and cleanings) do NOT count toward the $1,500 annual maximum. This leaves you with more dollars to go toward higher costs services (e.g., crowns) if required. DENTAL PLANS AT-A-GLANCE FEATURE Deductible DELTACARE USA In-Network Services Only* No; but $5 copay for each office visit Claim Forms No Can visit any dentist No; you must use your selected dentist Must use participating dentist Yes DELTA DENTAL PPO In-Network* Out-of-Network** Yes; $50/person; $100/family No Can visit any network dentist Yes Yes Yes No Preventive Care Covered 100% after $5 office visit copay 100%* deductible 100%** deductible waivedwaived Basic Care Services Covered after applicable copay and $5 office visit copay 80%* after deductible 80%** after deductible Major Care Services Covered after applicable copay and $5 office visit copay 50%* after deductible 50%** after deductible Calendar Year Maximum None $1,500 per person (excluding Diagnostic & Preventive services) Orthodontic Care Covered after applicable copay and $5 office visit copay for adults and children 50%* after deductible 50%** after deductible $1,500 lifetime benefits; only for children under 19 * For more information, see the Delta Dental Evidence of Coverage Certificate. ** Of Reasonable and Customary (R&C) charges (Out-of-Network dentists may bill you for their charges over the R&C rates.) LAKELAND REGIONAL HEALTH EMPLOYEE BENEFITS PLAN 2015 [41] Health Care and Dependent Day Care Flexible Spending Accounts Wouldn’t it be nice to keep some of the money Uncle Sam takes in taxes each year? Flexible Spending Accounts are a way to let you do just that. You can save taxes on expenses that you would have to pay anyway. With the Flexible Spending Accounts, you can enroll in: > Health Care Flexible Spending Account — to pay for most non-covered health care expenses, such as copays and deductibles > Dependent Day Care Flexible Spending Account — to pay for dependent day care expenses while you and your spouse (if applicable) are at work > Either one or both accounts How These Accounts Work Here is how these accounts work: > Tax-free money from each paycheck is deposited into your account(s). These deposits cover eligible expenses you expect to pay during the year (from January 1 to December 31). > When you have an eligible Health Care expense, you can use the SHDR Benefit Access Card or pay the bill and turn in a Claim form with itemized receipts to SHDR. You will be reimbursed with the tax-free dollars from your account(s). How Much You Can Deposit You decide how much to deposit for the upcoming year up to the calendar year maximum. Deposits come from: The Flexible Spending Accounts are administered by Stanley, Hunt, DuPree & Rhine (SHDR). > Voluntary tax-free contributions that you make each pay period, or > The sale of ETO days under the Benefits program (available to hourly employees only) The Health Care Flexible Spending Account is pre-funded by Lakeland Regional Health at the beginning of the year with the total annual amount that you elect to contribute. The Dependent Day Care Flexible Spending Account is funded incrementally at each pay period. Please contact SHDR at 800-768-4873 if you would like more information. [42] With the SHDR Benefit Access Card, employees pay for most eligible Health Care expenses at the point of service. This means you can often avoid paying cash for services, filling out and submitting claim forms, and waiting for a reimbursement check. The maximum calendar year amount you can deposit into each account is: > $2,500* per calendar year for Health Care expenses > $5,000* per calendar year for Dependent Day Care expenses *Highly Compensated Employees (as defined by the IRS) may have lower annual maximum contribution limits. You will be notified if this applies to you. For employees who enroll after January 1, the annual amounts are pro-rated over the total number of paychecks remaining in the calendar year. The minimum you can deposit into an account is $5 per pay period. Elections do not automatically roll over from year to year. You must actively enroll each year you want to participate in either of these accounts. How to Use the SHDR Benefit Access Card FSA Online Account Employees can register online at www.shdr.com/flex to get detailed information about account balances, current statements and account history. 1. Once your account is effective go to www.shdr.com/flex. 2. Login using your last name and last four digits of your SSN for your user ID. Your password is your mailing zip code. 3. The system will prompt you to change your User ID and password/pin. You will need both your User ID and password/pin for future access to your account. When you enroll in the Health Care Flexible Spending Account, you will automatically receive two cards. You can use your SHDR Benefit Access Card at participating pharmacies and mail-order pharmacies. You may also use the Card to pay any hospital, doctor, dentist or vision provider that accepts Visa®. In this case, SHDR uses its auto-substantiation technology to electronically verify the transaction’s eligibility to be reimbursed from your Health Care FSA according to IRS rules. If the transaction cannot be auto substantiated, paper follow up will be required, so please always save your itemized receipts. IRS Over the Counter (OTC) Regulation FSA funds cannot be used to purchase OTC drugs and medicines (for example, Advil, ibuprofen, cough syrup), unless you have a prescription from your doctor. If you do get a prescription for an OTC drug or medicine, the IRS prohibits use of the SHDR Benefit Access Card. You must pay for these expenses and then submit a manual claim for reimbursement. You do not need a prescription form to use your FSA funds to purchase OTC items that are not considered a drug or a medicine (for example, bandages, wound care, contact lens solution). Your SHDR Benefit Access Card can be used for these purchases. How to File a Claim If a service provider does not accept the SHDR Benefit Access Card, you can always submit a claim for reimbursement. Claim forms are available at www.shdr.com/flex or by calling Benefits On Call at 863-687-1499, or at extension 1499 if calling within Lakeland Regional Health. To be reimbursed for a Dependent Day Care or Health Care expense, mail or fax a SHDR Claim form along with your receipt to the address or fax number shown on your claim form. Once the claim is processed, a check will be issued or a direct deposit will be sent to your designated account (direct deposit forms can be found at www.shdr.com/flex). If there is not enough money in your Dependent Day Care Flexible Spending Account to cover the claim, the unreimbursed balance will be paid after additional deposits have been made. Reimbursement of health care expenses will be the actual expense or the amount of your annual contribution balance, whichever is less. LAKELAND REGIONAL HEALTH EMPLOYEE BENEFITS PLAN 2015 [43] Health Care and Dependent Day Care Flexible Spending Accounts IRS Limitations Once you decide the amount you want to deposit, you cannot change this contribution amount unless there is a qualified change in status (see page 18). You will forfeit any unused balance if you do not incur enough eligible expenses by the end of the year, or you do not file your eligible claims by March 31st of the following year. If you set up both types of accounts, you cannot transfer money from one account to another. By planning carefully and keeping receipts, you will avoid forfeitures, and these limitations will not be a problem. Health Care Flexible Spending Account This account helps you pay for most health care expenses not covered by your medical, dental or vision plans. This includes out-of-pocket copays, coinsurance and deductible payments, as well as amounts over Usual and Customary charges. But you cannot use it to pay for expenses such as medical plan premiums, cosmetic procedures or memberships to a health club. A list of Eligible and Ineligible expenses can be found at www.shdr.com/flex. Even if you do not participate in a medical, dental or vision plan, consider the Health Care Flexible Spending Account to help you pay for eligible health care expenses not covered by insurance. For a complete list of the types of medical expenses that are eligible, see IRS Publication 502, Medical and Dental Expenses. To request a copy, call the IRS at 800-829-3676, or visit www.irs.gov/irs-pdf/p502.pdf. Dependent Day Care Flexible Spending Account Families of today do not look like traditional households of the past. But all of the different arrangements, such as working parents with young children or those with a disabled dependent (as defined by the IRS) of any age, have one thing in common — the need for Dependent Day Care. To help you with the cost of such care, Benefits provides you the option of a Dependent Day Care Flexible Spending Account. This option is an alternative to the tax credit you may be eligible for on your federal income tax return. Generally, you will save more money using a Dependent Day Care Flexible Spending Account than you would with a tax credit. However, you should consult a tax advisor to see which method is better for you. FSA funds can no longer be used to purchase OTC medications unless you have a prescription from your doctor. If you experience a corresponding qualified change in status and stop contributing to your Flexible Spending Account(s), you will not be reimbursed for charges incurred after the effective date of your qualified change. The Dependent Day Care Flexible Spending Account is a tax-free way to pay for the cost of Dependent Day Care expenses that enable you and your spouse (if applicable) to work. Using the Dependent Day Care Flexible Spending Account You can use this account for your children under age 13 and elderly or disabled dependents, regardless of age, who live with you for more than eight hours a day and are claimed as dependents on your tax return. Dependent Day Care can be provided in the home or in a day care facility outside the home. Inpatient care charges will not be reimbursed from this account since the dependent must return to your home each day. The care may be provided by a babysitter, a licensed day care facility or a relative. [44] However, this account may not be used to pay anyone who is considered your dependent for income tax purposes, such as a grandmother living with you. To be eligible for reimbursement, the care provider must provide you with an itemized bill or a paid receipt including the date the services were performed and their tax identification number or social security number. (Further, this provider must report this income to the IRS because it is subject to taxation.) DEPENDENT CARE FLEXIBLE SPENDING ACCOUNT OUT-OF-POCKET COSTS ELIGIBLE FOR REIMBURSEMENT > A licensed child care or adult day care center OUT-OF-POCKET COSTS NOT ELIGIBLE PER IRS > D ependent Day Care that your spouse, whose work hours differ from yours, could provide > A babysitter in or out of your home (work-related only) > Expenses for overnight camp > E lder care for an IRS-eligible dependent who lives with you > E xpenses paid by another organization or services provided at no cost > Summer day camp > T ransportation to or from the Dependent Day Care location > P ayment to a relative who cares for dependents, as long as that relative is age 19 or older and not your dependent for income tax purposes > A gency finder fees and charges for referral to day care providers > E xpenses you incur while you are away from work because of an illness or leave of absence > Kindergarten For a complete list of the types of Dependent Day Care expenses that are eligible, see IRS Publication 503, Child and Dependent Day Care Expenses. To request a copy, call the IRS at 800-829-3676, or visit www.irs.gov/irspdf/p503.pdf. According to IRS regulations, if you or your spouse go on a leave of absence you will not be reimbursed for Dependent Day Care expenses incurred during that time and you cannot decrease your contribution, so please plan accordingly. REMINDER, the amount of your actual tax savings will vary based on your pay, number of exemptions, tax filing status and total adjusted gross income. Consult with your tax advisor for your specific tax circumstances. Reimbursement After You Leave the Plan If your participation in the plan ends (for example, if your employment ends, you become ineligible to participate in the plan or experience a family status change and decide to stop participating), you can be reimbursed only for eligible health care expenses incurred before the event date. You may be eligible for COBRA continuation coverage if you have a balance in your Health Care Flexible Spending Account and eligible expenses at the time of termination. To be eligible for reimbursement for expenses incurred after the benefit is stopped (but during the remainder of the calendar year), you may continue your coverage under COBRA by making after-tax contributions. If you do not choose COBRA, you will have 90 days after your benefit participation stops to submit receipts for reimbursement. LAKELAND REGIONAL HEALTH EMPLOYEE BENEFITS PLAN 2015 [45] Short Term Disability Plan When an illness or injury occurs, you need to replace part of your income until you recover. Lakeland Regional Health automatically provides Short Term disability coverage at no cost to you and the option to buy enhanced coverage. Short Term disability coverage is designed to continue a portion of your income if you cannot work because of illness, injury or pregnancy. And as part of ChoiceBenefits, you also have the opportunity to buy enhanced Short Term disability coverage, which will increase the amount of income that will be paid to you. Short Term Disability Coverage Lakeland Regional Health automatically provides you with a Short Term disability plan at no cost to you. For each approved claim, the plan pays 66 ⅔% of your base pay for up to nine weeks if you cannot work due to an accident, sickness or pregnancy. There is a four-week waiting period before benefits begin. During this waiting period, you must use your available ETO hours or your available Personal Illness Bank (PIB) hours. Optional Enhanced Coverage Because some employees may need a greater percentage of their pay replaced during their disability, ChoiceBenefits offers an enhanced Short Term disability option that you can buy. With the enhanced option, the benefit paid, when combined with the basic coverage, will provide you with 100% of your base pay for up to nine weeks following the four-week waiting period. How much you pay for this plan is based on program pay (program pay is described on page 13) — not your age. Pre-existing Condition Limitation There is no pre-existing condition limitation for the basic Short Term disability coverage. However, a pre- For each approved claim, benefits will be paid after a four-week waiting period. existing condition limitation will apply to the enhanced Short Term disability option if you waive this additional coverage when first eligible and buy it later. [46] For more information about the Short Term disability plan, dial Benefits On Call at 863-687-1499 or extension 1499 if calling within Lakeland Regional Health. How Short Term Disability Benefits Will Be Taxed The IRS requires that you pay income taxes on both the Short Term disability benefits provided by Lakeland Regional Health and on the enhanced benefits you may purchase. These payments will be reported as taxable income on a separate W-2 form issued directly to you from the insurance company. The insurance company will withhold income taxes for you. Benefit Offset The Short Term disability benefit paid will be reduced by workers’ compensation benefits or any other type of income you may be eligible to receive. Should You Choose The Enhanced Short Term Disability Plan? Before deciding if the enhanced Short Term disability option is for you, ask yourself: > W ould 66 ⅔% of my base pay be enough to meet daily living expenses if I get sick and cannot work? Or would my family need 100% of my base pay continued? >Do I have any other sources of income if I cannot work, even for a short time? > Do I want to pay for additional coverage in return for 100% of my base pay? NOTE: You also must take your available Personal Illness Bank (PIB) hours (not applicable for new hires) or accrued ETO to make up the difference in income not provided by the basic Short Term disability plan. If you waive coverage now and elect the enhanced Short Term disability option later on, a pre-existing condition limitation will apply. At this time, you will also be required to complete a Personal Health Application. You will be required to pay for any costs associated with the Personal Health Application process. Coverage and premiums will begin upon approval from the insurance company. LAKELAND REGIONAL HEALTH EMPLOYEE BENEFITS PLAN 2015 [47] Long Term Disability Plan To guard against financial loss from a disability, Benefits offers four Long Term Disability (LTD) options, so you can tailor this coverage to your needs. Option: Amount Paid: Option 1 50% of base pay less your primary and family When Benefits Begin: 3 months Social Security benefit (or other disability income) Option 2 66 ⅔% of base pay less your primary and family 3 months Social Security benefit (or other disability income) Option 3 50% of base pay less your primary and family 6 months Social Security benefit (or other disability income) Option 4 66 ⅔% of base pay less your primary and family 6 months Social Security benefit (or other disability income) Each option provides a maximum monthly benefit of up to $15,000 and a minimum monthly benefit of $50. Evidence Of Insurability (EOI) EOI will not be required if you are electing LTD coverage when you are first eligible for ChoiceBenefits. However, if you have previously waived LTD coverage and are now electing it, proof of good health will be required before your LTD election will go into effect. EOI will also be required if you choose to either reduce your elimination period or increase your coverage. If EOI is required, a form must be completed. You will be required to pay for any costs associated with the EOI process. Coverage and premiums will not begin until Lakeland Regional Health receives approval from the carrier. For further information, call the insurance carrier directly, or simply dial Benefits On Call at 863-687-1499 or at extension 1499 if calling within Lakeland Regional Health. Pre-existing Condition Limitation The LTD Plan has a pre-existing condition limitation. This limitation will apply to everyone who enrolls. It applies to any disability for which you receive medical treatment, services or supplies during the 90-day period before your effective date of insurance, or the effective date of a change in coverage. Keep in mind that at the time you become disabled, if you have not received medical care for the disabling condition for 90 consecutive days while insured under this plan, or you have been continuously insured under this plan for 365 consecutive days, you will have satisfied your pre-existing condition limitation. [48] The LTD Plan will replace a percentage of your annualized base pay if you cannot work because of a total disability due to illness, injury or pregnancy. This limitation applies if you: > h ave not satisfied your pre-existing limitation period before the effective date > buy this coverage after you first become eligible > increase coverage from 50% to 66 ⅔% Short Term and Long Term Disability Coverage: Putting it All Together > change to a plan option with a shorter waiting period Together, Short and Long Term disability coverage can give you more complete protection. Here’s how: If You Go On A Leave Of Absence > Assume you elect LTD Option 1 or 2, which has a three-month wait before benefits begin. You can continue LTD coverage for up to three months during an approved leave of absence, other than a disability leave, by simply paying the premiums while on leave. If your date of disability occurs within the three months after your leave begins, disability claims filed will be accepted as long as premiums are paid in a timely manner. If you are on disability leave, you must still continue to pay your premiums during any elimination period. How Benefits Will Be Taxed Since you pay for this coverage with tax-free dollars, the IRS requires you to pay income taxes on any benefits paid to you for a disability. These payments will be reported as taxable income on a separate W-2 form issued to you directly from the insurance company. The insurance company can withhold income taxes for you, and they will give you this option before payments are made. Benefit Offset As you can see in the chart below, the LTD benefit paid will be reduced by certain benefits including (but not limited to) primary and family Social Security benefits and workers’ compensation benefits. However, you will receive a minimum of $50 a month from the LTD option you select. For more information about the offsets that would apply, call Benefits On Call at 863-687-1499 or at extension 1499 if calling within Lakeland Regional Health. > You have basic or enhanced Short Term disability coverage. Should you experience a Long Term disability, benefits would be paid — and part of your salary would be continued — for the entire time except for the initial 4-week waiting period. During the waiting period, you must use your ETO hours (or available PIB hours) to cover this period. However, if you select either of the six-month waiting period LTD options, there will be a three-month period when no disability income will be paid to you. LTD Benefit Example To show you how LTD benefits would be determined and how the benefit offset works, let us assume that you select LTD Option 3, which provides you with 50% of base pay (less offsets), beginning after a six month waiting period. We will assume that at the time of your disability, your base pay is $3,200 a month and you qualify for $1,200 in Social Security disability benefits for you and your family. Here is what you would receive from these two sources: Monthly LTD benefit from ChoiceBenefits (50% x $3,200) (Less Social Security benefits you’ll receive) $1,600 -1,200 Total Monthly Benefit From ChoiceBenefits LTD Option 3 $ 400 LAKELAND REGIONAL HEALTH EMPLOYEE BENEFITS PLAN 2015 [49] Term Life Insurance Having life insurance means your beneficiaries will have some financial protection if something should happen to you. Term life insurance is “pure” insurance. This means it does not provide any other financial benefits other than a payment to your beneficiary if you die while covered by the plan. Basic Term Life Lakeland Regional Health automatically provides you with $10,000 of term life insurance at no cost to you. This amount is paid when your named beneficiary files a valid claim form notifying Lakeland Regional Health of your death. Supplemental Term Life ChoiceBenefits allows you the option to increase the amount your beneficiary will receive by purchasing supplemental term life insurance. Your options are: > $5,000 > 4 x annualized program pay > 1 x annualized program pay > 5 x annualized program pay > 2 x annualized program pay > 6 x annualized program pay > 3 x annualized program pay > No supplemental coverage Annualized program pay is calculated by multiplying your authorized hours times your program pay (see page 13 for a definition of program pay). Life insurance coverage is rounded to the next highest thousand. The maximum amount of coverage is $1,250,000. Imputed Income Federal regulations require you to pay imputed income tax and Social Security tax on the total value of life insurance in excess of $50,000. The value assigned to employee life insurance in excess of this amount is considered taxable income, and appropriate taxes are withheld from your paycheck. The value of life insurance is determined according to the IRS schedule. The IRS assigns a higher value to life insurance as you get older. As your age increases, so does the cost of your life insurance. Keep in mind, life insurance is meant to provide for your beneficiaries. Even if you are required to pay imputed income tax, select the coverage level that best reflects the needs of your beneficiaries. [50] Changes in your pay during the year will not affect your program pay for life insurance. To name your beneficiary for your term life insurance coverage, you will need to complete the Beneficiary Designation Form that is available online or in the Benefits Department. Life Insurance Evidence Of Insurability (EOI) You can increase (or decrease) your coverage during annual enrollment. But when doing so, you should know when the insurance company requires evidence of insurability, or medical proof of good health. Evidence of Insurability (EOI) will be required if: > y ou increase coverage by more than one level (for example, you go from 3 x to 5 x annualized program pay) during annual enrollment > t he election you make results in your total coverage exceeding $500,000 > you waived coverage in the past and elect it in the future If your election requires evidence of insurability, a form must be completed. You will be required to pay for any costs associated with the EOI process. Coverage and premiums will begin when Lakeland Regional Health receives approval from the insurance company. To Change Your Beneficiary Remember, events such as marriage, divorce or the birth or death of a dependent may require a change in your beneficiary designation. To change your beneficiary for life insurance, complete a change form (available on ESS) and submit it to the Benefits Department. If you qualify, your premiums may be waived if you become disabled prior to age 60. Accelerated Benefit Benefits life insurance coverage for you includes an accelerated benefit. This provides a one-time advance payment of up to 80% of your coverage up to $500,000 in the event of a terminal illness prior to age 60, providing you an additional source of income if you become terminally ill. While this option is not Health or Long Term care insurance, it can help you financially during a difficult time. To be eligible for this benefit, you must provide satisfactory proof certified by a doctor to the insurance company that your life expectancy is 12 months or less. For benefits to be paid, the insurance company must have accepted this doctor’s proof. The accelerated benefit is payable only once and will permanently reduce the amount of life insurance payable to your beneficiary when you die. For example, if you have a $100,000 policy and receive $80,000 as an accelerated benefit, your beneficiary will receive the remaining $20,000 upon your death. You continue to pay the premiums on the reduced coverage amount. Before using this option, check with a tax advisor concerning the taxability of the advance payment of life insurance proceeds. To apply for this benefit, contact the insurance company. LAKELAND REGIONAL HEALTH EMPLOYEE BENEFITS PLAN 2015 [51] Dependent Life Insurance ChoiceBenefits also provides you with an opportunity to purchase life insurance on your dependents as follows: For your spouse For your dependent children $10,000 $ 5,000 $20,000$10,000 $30,000$15,000 $40,000 $50,000 For dependent children, the total premium amount is the same regardless of the number of children covered. The definition of a dependent excludes a child in full time active military service. If you are adding a dependent during the program year due to a qualified change in status, coverage will begin on the first day of the month following the date the Qualified Change in Status form is received by the Benefits Department, as long as you elect coverage for that person within 30 days of the change. However, if you are adding a dependent due to birth/adoption or custody change, coverage will begin on the day the status change occurs, as long as you elect coverage for that dependent within 60 days of the change. By law, dependent life insurance purchased through group plans cannot exceed 50% of your total basic and supplemental life insurance coverage amounts. Evidence Of Insurability (EOI) The insurance company does not require (EOI) for dependent children or for your spouse if you choose coverage when you are first eligible. Evidence of insurability for spouse coverage is required if you either waived coverage in the past or elect more than a one level increase during annual enrollment. If your spousal election requires evidence of insurability, a form must be completed. You will be required to pay for any costs associated with the EOI process. Coverage and premiums will begin when Lakeland Regional Health receives approval from the insurance company. [52] For a total range of protection, ChoiceBenefits offers dependent life insurance for your spouse and each eligible dependent. The IRS requires you to pay the premium for this option with after-tax dollars. If you qualify, your dependent premiums may be waived if you become disabled prior to age 60. Accelerated Benefit is also available if your dependent becomes terminally ill. Accidental Death and Dismemberment Coverage Taking precautions against accidents is the best way to avoid them. But if the unavoidable should happen, AD&D coverage is an added financial resource. It pays benefits if you die or lose a limb, eye, speech, hearing or thumb and index finger in an accident. The full benefit amount you elect is paid to your beneficiary if you die, or to you if you lose two or more limbs, such as a hand and a foot. If you lose a limb, you will receive half of the full benefit. If you lose a thumb and index finger, you will receive one-fourth of the full benefit. Lakeland Regional Health automatically provides $10,000 of AD&D coverage at no cost to you. AD&D coverage choices are: $ 25,000 $200,000 $ 50,000 $250,000 $100,000$300,000 $150,000 No additional coverage Covering Your Dependents If you select AD&D coverage for yourself, you may also select it for your dependent(s). Their coverage will depend on the amount of coverage you have chosen for yourself and your family status at the time a claim is submitted. AD&D offers you another layer of financial protection. To name your beneficiary for the AD&D coverage you select for yourself, you will need to complete the Beneficiary Designation Form that is available online or in the Benefits Department. You are the named beneficiary for your dependents. Dependent Coverage FAMILY STATUS AT TIME OF CLAIM: AD&D COVERAGE AMOUNT: Spouse only 50% of your coverage Spouse and children 40% of your coverage for your spouse plus 10% for each child Children only 15% of your coverage for each child Additional benefits may also be payable for permanent paralysis, coma and if the covered loss occurs while wearing a seat belt in an automobile. In the event of the employee’s accidental death in a covered accident, child and spouse education benefits and a daycare benefit may be payable. LAKELAND REGIONAL HEALTH EMPLOYEE BENEFITS PLAN 2015 [53] Long Term Care Insurance In 2012, the average annual cost of nursing home care in the United States was $81,030 ($6,752 per month or $222 per day) for a semi-private room. The average annual cost for assisted living was $42,600 ($3,550 per month or $117 per day). The average cost of a nursing home for one year is more than the typical family has saved for retirement in a 401(k) or an IRA.1 Designing your John Hancock Custom Care III LTC insurance policy is easy2. Simply choose from each of the following categories to build a policy that meets your specific needs. Benefit Amount Your Benefit Amount represents the amount of money that your policy will provide to cover your Long Term Care needs on a daily or monthly basis. If you know where you plan to live after you retire, you should factor in the cost of care in that area. Daily Benefit Options: $50–$300 per day Monthly Benefit Options: $1,500–$9,000 per month Benefit Period Your Benefit Period represents the minimum period of time (years) you can expect your coverage to last: 2 years, 3 years, 4 years, 5 years, 6 years, or 10 years. Elimination Period The Elimination Period on your LTC insurance policy is like a deductible. You pay for the cost of your care for a certain number of days before the policy coverage begins. This helps to reduce the annual cost (premium) of your policy. (30 days, 60 days, 90 days, or 180 days) The longer the elimination period, the lower the premium. What is Long Term Care? Long Term Care is a range of services and supports you may need to meet your personal care needs. Most Long Term Care is not medical care, but rather assistance with the basic personal tasks of everyday life, sometimes called Activities of Daily Living (ADLs), such as: > Bathing > Dressing > Using the toilet > Transferring (to or from bed or chair) > Caring for incontinence > Eating A Traditional Policy could be designed as: Benefit Amount: $3,600 month Benefit Period: 3 years Elimination Period: 90 days > A 45-year-old married female would have a rate of $38 per pay period. > A 50-year-old single male would have a rate of $58 per pay period. > A 60-year-old married male would have a rate of $55 per pay period. These are sample rates. Each policy is custom designed and based on age and health. 1. 2012 MetLife Market Survey of Nursing Home, Assisted Living, Adult Day Services, and Home Care Costs, Metlife Mature Market Institute 2. Lakeland Regional Health is not endorsing or recommending this insurance. Choosing Long Term Care coverage is a personal decision. [54] Additional Stay At Home Benefits Your policy provides extra funds to pay for the following home-based services: > Home modifications > Durable medical equipment > Caregiver training > Home safety checks > Provider care checks > Medical alert systems Legal Services Plan When you think of legal services, what comes to mind? Estate planning? Will preparation? Legal consultations? Whatever you envision, chances are it is covered by the legal plan. In fact, the Legal Services Plan can meet most people’s basic legal needs. The IRS requires you to pay for this option with after-tax dollars. The Legal Services Plan, which is administered by Hyatt Legal Plans, Inc., provides personal legal services for you and, if elected, for your spouse and dependent child(ren). If you choose this option, the plan will pay attorney fees for covered services. You can use: > one of the participating law firms in Hyatt’s network, which allows Hyatt Legal Plans to make the full payment for covered matters directly to the attorney > an attorney of your choice who is not in the network, and the plan will reimburse you for covered services based on Hyatt’s fee schedule How It Works If you need legal counsel, call Hyatt Legal Plans’ Client Service Center by dialing Benefits On Call at 863-687-1499, or at extension 1499 if calling within Lakeland Regional Health. You will need to identify yourself as a participant in Lakeland Regional Health’s Legal Services Plan and give your Social Security number. (Your spouse or child will need to provide your Social Security number for access.) The Client Service Representative who answers your call will: > verify your eligibility for services > make an initial determination of whether, and to what extent, your case is covered (the Hyatt Legal Plan attorney will make the final determination of coverage) > give you a case number (you will need a new number for each new case you have) > answer any questions you have about the Legal Services Plan Then, you will have these three choices for contacting an attorney: > The Client Service Representative can give you the telephone numbers of the Plan Attorneys most convenient to you. You then call the Plan Attorney to schedule an appointment. > During the call to Hyatt’s Client Service Center, you can request to select your own attorney. If your attorney is not a member of Hyatt’s network, you will be sent a packet of information including a current fee schedule and reimbursement form. When you return the reimbursement form with a copy of the attorney’s final fee statement, covered services will be reimbursed according to the fee schedule. Once Hyatt receives the reimbursement request form, a check will be sent to you within 10 days. > You can also visit Hyatt as a Member or as a Guest on their website at www.legalplans.com. The user name and password for access to legal services is: lrmc. If you are a Member, click on “Members Only” to get a listing of what benefits are covered, find an attorney on “Attorney Locator” or obtain an authorization number. If you are thinking about enrolling, click on “Thinking about Enrollment” and use 2290010 as your password for Family Plan or 2270010 as your password for a Single Plan. LAKELAND REGIONAL HEALTH EMPLOYEE BENEFITS PLAN 2015 [55] Legal Services Plan For Emergency Service In an emergency situation, you may call the same toll-free hotline, 800-821-6400, between the hours of 8:00 am and 7:00 pm. Monday through Friday Eastern time. You may also leave a message during non-business hours. Your call will be returned the next business day. How Services Are Paid Attorney fees for all covered services (except personal injury and probate) are paid in full when you use a Plan Attorney. If you prefer to select an out-of-network attorney, you will receive reimbursement based on a set fee schedule that Hyatt will send to you after you speak with a Client Service Representative. If you retain a Plan Attorney to handle a personal injury case, the Plan Attorney’s fee will be a maximum of 25% of the gross award. If you retain a Plan Attorney to handle a probate matter, the Plan Attorney’s fee will be 10% less than the prevailing fee. In both circumstances, you are responsible for paying this reduced fee. These reductions do not apply to out-of-network attorneys. What The Legal Plan Covers Here is a brief look at what the legal plan covers. This coverage includes full representation, including complete coverage for trials; however, certain limits apply. For specific details and benefit definitions, call Hyatt Legal Plans at 800-821-6400. LEGAL PLAN SERVICES: IN-NETWORK ATTORNEY FEES COVERED/ OUT-OF-NETWORK ATTORNEY FEES COVERED UP TO FEE SCHEDULE: Advice And Consultation Office Consultation • Telephone Advice Criminal Matters Expungement • Habeas Corpus Debt Matters Debt Collection Defense • ID Theft Defense • Personal Bankruptcy Defense Of Civil Lawsuits Administrative Hearing Representation • Civil Litigation Defense Document Preparation Affidavits • Deeds • Demand Letters • Elder Law Matters • Mortgages • Notes Document Review Personal Legal Documents Family Law Name Change • Prenuptial Agreement • Protection From Domestic Violence • Uncontested Adoption/Uncontested Guardianship Home Equity Loans Document Preparation or Review for Your Primary Residence Only Personal Injury (Reduced fees in-network) Real Estate Matters Eviction Defense • Refinancing Of Home • Sale Or Purchase Of Home • Tenant Negotiations (as Tenant) Wills And Estate Planning* Living Trusts • Living Wills • Powers Of Attorney • Probate (reduced fee in-network) • Wills And Codicils *Services do not include tax planning. [56] Employee Assistance Plan (EAP) The EAP services are provided through Aetna Resources for Living, an independent organization. The EAP offers a wide range of confidential services and resources to help you and your family successfully deal with life’s challenges and time-consuming demands. The EAP benefit is available to all Lakeland Regional Health employees, regardless of employment status. You and your family members have access to unlimited short term counseling (1-5 visits per issue; unlimited issues); counselors are available 24 hours a day, 365 days a year. Following are examples of the types of confidential counseling offered: • Stress management • Emotional issues • Work/Life balance • Substance abuse • Parenting challenges • Social development • Anxiety and depression • Relationships • Legal and financial matters For additional information about EAP Services, log onto the EAP website at www.horizoncarelink.com (login = lrmc, password = lrmc) or call 800-272-7252. In addition to counseling services, the EAP provides the following memberships and discounts at no cost to the employee. Web Service Including Discounts: Mylifevalues.com – Password: LRMC | Login: LRMC · Over 5,000 Resources on a Variety of Life Balance Topics · Over 100 Webinars for Work Life and Home Life Issues · Discount Center and Shopping Coupons Legal Services | Financial Services: · 30 Minutes Free Per Issue – Unlimited Issues · 25% Discount on the Hourly Rate Thereafter · Free Online Legal Templates · Free Online Will Kit · Online Legal Templates · Identify Theft Resolution Consultation Services You are encouraged to take full advantage of all of the services available to you and your dependents under the Employee Assistance Program. Educational Assistance Plan You may be eligible for a reimbursement up to $5,000 per fiscal year (October 1 – September 30) to offset the cost of continuing your education. The plan is administered by the Talent Division, Compensation Department. Complete details of this program are described in the Lakeland Regional Health Education Assistance Policy (#1.32.001). Applications are available online via Employee Self Service (ESS) and must be completed and approved by the Talent Division prior to starting classes. LAKELAND REGIONAL HEALTH EMPLOYEE BENEFITS PLAN 2015 [57] Retirement Plans Lakeland Regional Health provides an effective way to supplement your retirement income by offering you a number of unique opportunities to save for your retirement. The retirement program includes two separate plans: 1) The LRHMC 401(a) Retirement Plan, established in 1989, in which Lakeland Regional Health may make contributions to a special Retirement Plan Account established on your behalf; and 2) The LRHMC 403(b) Plan, which allows you to make tax-deferred contributions and/or after-tax Roth contributions. (Matching contributions may also be made by Lakeland Regional Health.) 401(a) Retirement Plan PLAN ELIGIBILITY Employees must complete 12 consecutive months of service and accumulate at least 1,000 hours of service within the 12-month period. Upon completion of these requirements, you will become an active participant in this plan on the next January 1st, April 1st, July 1st, or October 1st. If you do not earn 1,000 hours of service in the first 12 months of employment, you will be eligible to join the Plan on January 1st of the following Plan year (calendar year) in which you do meet this service requirement. EMPLOYER CONTRIBUTIONS Once you meet eligibility requirements, Lakeland Regional Health contributes to a 401(a) retirement account on your behalf in the amount of 3% of your eligible earnings subject to the IRS Annual Compensation Limit. Eligible employees must be employed by Lakeland Regional Health on the last day of the Plan year (with an exception for retirement, death and/or disability) and be credited with at least 1,000 hours of service in the Plan year to receive the 401(a) contribution. Contributions are made annually to the 401(a) Plan after the close of each Plan year which is December 31st. VESTING SERVICE Vesting service for the 401(a) Plan starts on your date of hire (not the date you become eligible to participate). For each plan year (calendar year) that you complete 1,000 hours of service, you will be credited with one year of vesting service. Once you have completed three calendar years of vesting service, you will be 100% vested. This means you own your entire 401(a) plan account balance, including investment earnings, as part of your retirement savings and have full access to this money if you leave Lakeland Regional Health. DISTRIBUTION OPTIONS If you choose to sever your employment from Lakeland Regional Health and are fully vested in the plan, you can take your plan account balance with you. You can roll it into an Individual Retirement Arrangement (IRA) or another eligible retirement plan without incurring income tax, or you can receive a lump sum payout subject to withholding taxes and possible early withdrawal penalties. [58] 403(b) Tax Deferred Plan With Roth Option Lakeland Regional Health offers a tax-deferred 403(b) contribution option as well as a Roth 403(b) (after-tax) contribution option. Traditional 403(b) contributions are made on a pre-tax basis. Upon retirement, withdrawals of your contributions and the earnings on those contributions are taxable. Contributions to a Roth 403(b) are made on an after-tax basis. Upon retirement, withdrawals of your contributions and the earnings on those contributions are tax-free.* PLAN ELIGIBILITY All employees are immediately eligible to contribute to the 403(b) Plan on a pre-tax and/or after-tax basis. AUTO-ENROLLMENT (Effective January 1, 2015) New employees will be automatically enrolled in the 403(b) Plan at a 4% pre-tax contribution rate 30 days following their date of hire. Employees can opt-out of participation or change this contribution rate at any time. Subject to federal regulations, employees who opt out may withdraw contributions within 90 days of the first salary reduction contribution. If you wish to contribute at a higher contribution rate, or if you wish to make after-tax contributions, you must enroll directly with Fidelity either online or by phone. AUTO-ESCALATION OF CONTRIBUTIONS (Effective October 2015) The 403(b) Plan tax-deferred option includes an annual automatic escalation feature of 2%, up to a maximum of 10% of earnings. Employees can opt-out of participation or change the contribution percentage at any time. CONTRIBUTION LIMITS The IRS contribution limit is set annually. The 2015 limit will be $18,000. Participants may make both pretax and after-tax contributions; your combined contribution total will count towards the IRS contribution limit. Participants who are age 50 and older may contribute up to an additional $6,000 in 2015. EMPLOYER MATCH Lakeland Regional Health will offer a 50% match on your contributions into your 403(b) account up to a maximum of 2%, subject to the IRS Annual Compensation Limit. Therefore, you will need to contribute at least 4% of your annual earnings in order to obtain the maximum 2% Employer Match. Your contributions can be pre-tax, after-tax or any combination of the two as long as you contribute at least 4%. Lakeland Regional Health will contribute matching funds into your 403(b) account each pay period. ELIGIBILITY FOR EMPLOYER MATCH To be eligible for your 403(b) Employer Match, you must be an eligible participant in the 401(a) Retirement Plan. OTHER CONTRIBUTIONS If you have a retirement savings account from a previous employer, you can immediately rollover eligible contributions from that plan. VESTING SERVICE You are always 100% vested in your 403(b) contributions. Vesting rules for the 403(b) Plan Employer Match are the same as the 401(a) Retirement Plan vesting rules. DISTRIBUTION OPTIONS ROLLOVER Upon termination of employment you can rollover your 403(b) contributions into an Individual Retirement Arrangement (IRA) or another eligible plan without incurring income tax. LUMP SUM DISTRIBUTION You can receive a lump sum payout of your pre-tax contributions and any associated earnings subject to withholding tax and possibly early withdrawal penalties. *If you receive a “qualified distribution” of your Roth account, the entire distribution (that is, your Roth contributions AND the earnings on your Roth contributions) will not be taxed. A “qualified distribution” is a distribution that satisfies the “5-year rule” and is made after your attainment of age 59 ½, death or disability. The 5-year rule is met if five calendar years have passed since you first made a contribution to your Roth 403(b) Salary Deferral Account. The same distribution options apply to the Employer Match, provided you have met the vesting requirements as defined under the 401(a) Plan. Employer Match is subject to withholding tax and possibly early withdrawal penalties. MEET WITH ON-SITE FIDELITY REPRESENTATIVE Please schedule an appointment with our on-site Fidelity Representative for further guidance. You may schedule online at www.fidelity.com/reserve or by phone at 800-642-7131. The dates when the on-site Fidelity Representative will be available are posted on the Intranet Home Page. LAKELAND REGIONAL HEALTH EMPLOYEE BENEFITS PLAN 2015 [59] Customer Service Contacts Simply call Benefits On Call at 863-687-1499 or extension 1499 if calling within Lakeland Regional Health, to access the various customer service representatives of Lakeland Regional Health’s Benefits Program, or you may use the following information to contact them directly. CUSTOMER SERVICE REPRESENTATIVE Stanley, Hunt, Dupree and Rhine (SHDR) — for Health Care/Dependent Day Care FSA Accounts CONTACT INFORMATION: 800-930-2441 www.shdr.com/flex Cigna Healthcare — for Medical Plan 800-244-6224 www.myCigna.com Teledrug800-835-3784 Colonial — for the Cancer Plan Michael Wiggs 800-325-4368 www.coloniallife.com 813-737-1620 (office) Fidelity Investments — for Retirement Plan 800-343-0860 www.fidelity.com/atwork Delta Dental for DeltaCare USA dental plan (group 06725) & DeltaCare USA: 800-422-4234 Delta Dental PPO Plan (group 16033) Delta Dental PPO: 800-521-2651 www.deltadentalins.com Humana Specialty Benefits — for the Humana VisionCare Plan-VCP 866-537-0229 www.humana.com/custom_clients/lrmc The Hartford Life Insurance Company — for Term Life Insurance, Dependent Life and AD&D Insurance 888-563-1124 www.thehartfordatwork.com The Hartford Life Insurance Company — for the Short Term and Long Term Disability Plans 800-445-9057 www.thehartfordatwork.com Aetna Resources for Living — for the EAP 800-272-7252 www.horizoncarelink.com Hyatt Legal Services, Inc. — for the Legal Services Plan 800-821-6400 www.legalplans.com Long Term Care Jeanetta Bryant 904-651-4822 Aon Hewitt (for dependent verification)800-725-5810 (phone) 877-965-9555 (fax) [60] 2015 Calendar January S M T W T F S 1 23 4 5 6 7 8 9 10 11 12 13 14 1516 17 18 19 20 21 2223 24 25 26 27 28 2930 31 Payroll Pay Days S 1 8 15 22 February M T W T F S 2 3 4 5 6 7 9 10 11 12 13 14 16 17 18 1920 21 23 24 25 2627 28 March S M T W T F S 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 1920 21 22 23 24 25 2627 28 29 3031 April S M T W T F S 12 3 4 5 6 7 8 9 10 11 12 13 14 15 1617 18 19 20 21 22 2324 25 26 27282930 May S M T W T F S 12 3 4 5 6 7 8 9 10 11 12 13 1415 16 17 18 19 20 2122 23 24 25 26 27 2829 30 31 July S M T W T F S 12 3 4 5 6 7 8 9 10 11 12 13 14 15 1617 18 19 20 21 22 2324 25 26 27 28 29 3031 August S M T W T F S 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 2021 22 23 24 25 26 2728 29 3031 September S M T W T F S 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 1718 19 20 21 22 23 2425 26 27 282930 October S M T W T F S 1 23 4 5 6 7 8 9 10 11 12 13 14 1516 17 18 19 20 21 2223 24 25 26 27 28 2930 31 November S M T W T F S 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 1920 21 22 23 24 25 2627 28 2930 December S M T W T F S 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 1718 19 20 21 22 23 2425 26 27 28293031 June S M T W T F S 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 1819 20 21 22 23 24 2526 27 28 2930 LAKELAND REGIONAL HEALTH EMPLOYEE BENEFITS PLAN 2015 [61] The Patient Protection Affordable Health Act (PPACA) Dear Lakeland Regional Health Employee, The Patient Protection Affordable Care Act (PPACA) was passed March 23, 2010. Along with the passing came a number of new regulations aimed at making health care easier to understand. One such regulation is the Summary of Benefit Coverage (SBC). Group health plans such as Lakeland Regional Health’s are required to provide each employee enrolled and eligible for medical coverage with a copy of the SBC. This SBC document should be viewed as another valuable tool to help you understand and compare Lakeland Regional Health’s health plan with any other plans you may be considering and to assist you in making the best benefits choice for you and your family. In this booklet, you will find a SBC for the Cigna health plan offered by Lakeland Regional Health. This document is also available online on Employee Self Service (ESS), and you may request additional copies from the Talent Division. A brief overview of what is included in the SBC: >S ummary of Coverage: The SBC summarizes the key features of the plan or coverage, such as the covered benefits, cost sharing provisions and coverage limitations and exceptions. >C overage Examples: The SBC includes “coverage examples,” much like the Nutrition Facts label required for packaged foods. The coverage examples illustrate how our Cigna health plan will cover the care for common benefit services such as pregnancy and managing diabetes. The coverage examples are national estimates only and are not the actual cost of the services provided in the examples. >U niform Glossary of Terms: The glossary is designed to help explain commonly used terms associated with health coverage such as “deductible” and “copayment.” If you have any questions, please contact Talent Division at 863-867-1205, Monday through Friday, 9:00 am to 5:00 pm. [62] LAKELAND REGIONAL HEALTH EMPLOYEE BENEFITS PLAN 2015 [63] Lakeland Regional Health Coverage Period: 01/01/2015 – 12/31/2015 Coverage for: Individual | Plan Type: OAP No. You don’t need a referral to see a specialist. Do I need a referral to see a specialist? You can see the specialist you choose without permission from this plan. Are there services this plan doesn’t cover? Some of the services this plan doesn’t cover are listed on page 6. See your Yes. policy or plan document (summary plan description) for additional information about excluded services. Questions: Call 1-800-Cigna24 or visit us at www.myCigna.com. If you aren’t clear about any of the bolded terms used in this form, see the Glossary. 1 of 8 You can view the Glossary at www.cciio.cms.gov or call 1-800-myCigna.com to request a copy. Yes. For a list of participating providers, see www.myCigna.com or call 1-800-Cigna24 If you use an in-network doctor or other health care provider, this plan will pay some or all of the costs of covered services. Be aware, your in-network doctor or hospital may use an out-of-network provider for some services. Plans use the term in-network, preferred, or participating for providers in their network. See the chart starting on page 2 for how this plan pays different kinds of providers. Why this Matters: You must pay all the costs up to the deductible amount before this plan LRH (Domestic): $0 person / $0 family begins to pay for covered services you use. Check your policy or plan document to see when the deductible starts over (usually, but not always, Community Partners: $500 person / $1,500 family January 1st). See the chart starting on page 2 for how much you pay for covered services after you meet the deductible. Other CIGNA OAP Providers: Does not apply to preventive care, office visits, emergency room & urgent $1,000 person / $3,000 family care facility visits, prescription drugs. You don’t have to meet deductibles for specific services, but see the chart No. starting on page 2 for other costs for services this plan covers. LRH (Domestic): $500 person / $1,000 family The out-of-pocket limit is the most you could pay during a coverage Community Partners: $4,300 person/ $8,600 family period (usually one year) for your share of the cost of covered services Other CIGNA OAP Providers: (includes deductibles, co-payments and coinsurance for medical and $5,800 person / $11,600 family pharmacy). This limit helps you plan for health care expenses. Premiums, balanced-billed charges, out-of-network Even though you pay these expenses, they don’t count toward the out-ofclaims, penalties for failure to obtain prepocket limit. authorization for services not covered. The chart starting on page 2 describes any limits on what the plan will pay No. for specific covered services, such as office visits. Answers Does this plan use a network of providers? Is there an overall annual limit on what the plan pays? What is not included in the out–of–pocket limit? Is there an out–of–pocket limit on my expenses? Are there other deductibles for specific services? What is the overall deductible? Important Questions www.myCigna.com or by calling 1-800-Cigna24 This is only a summary. If you want more detail about your coverage and costs, you can get the complete terms in the policy or plan document at Summary of Benefits and Coverage: What this Plan Covers & What it Costs [64] If you have a test If you visit a health care provider’s office or clinic Imaging (CT/PET scans, MRIs) Diagnostic test (x-ray, blood work) Other practitioner office visit Preventive care/ screening/immunization Specialist visit Primary care visit to treat an injury or illness Services You May Need No Charge 25% coinsurance subject to $500 deductible 25% coinsurance subject to $500 deductible No Charge No Charge No Charge Not Covered $35 copay $15 copay Community Partner Not Covered No Charge No Charge LRH (Domestic) 30% coinsurance subject to $1,000 deductible Not Covered Not Covered Not Covered No Charge 30% coinsurance subject to $1,000 deductible Not Covered Not Covered Not Covered Out-of-Network Provider Not Covered $50 copay $25 copay Other OAP InNetwork Provider Your cost if you use: See Note above Note: for all applicable radiologist/pathologist charges, your cost is: LRH Provider: No Charge, Community Partners: 25% coinsurance (no deductible), Other OAP Providers: 30% coinsurance subject to $1,000 deductible –––––––––––none–––––––––– In-Office Lab/Radiology not included in co-pay Chiropractic and Acupuncture not covered In-Office Lab/Radiology not included in co-pay Limitations & Exceptions 2 of 8 Co-payments are fixed dollar amounts (for example, $15) you pay for covered health care, usually when you receive the service. Co-insurance is your share of the costs of a covered service, calculated as a percent of the allowed amount for the service. For example, if the plan’s allowed amount for an overnight hospital stay is $1,000, your co-insurance payment of 20% would be $200. This may change if you haven’t met your deductible. The amount the plan pays for covered services is based on the allowed amount. If an out-of-network provider charges more than the allowed amount, you may have to pay the difference.. For example, if an out-of-network hospital charges $1,500 for an overnight stay and the allowed amount is $1,000, you may have to pay the $500 difference (this is called balance billing). This plan may encourage you to use participating providers by charging you lower deductibles, co-payments and co-insurance amounts. Common Medical Event 3 of 8 NONE 30% coinsurance subject to $1,000 deductible N/A N/A Per visit copay is waived if admitted Inpatient Facility Fee: $200 copay plus 30% coinsurance Physicians: 25% coinsurance Facility Fee: $200 copay plus 30% coinsurance Physicians: 25% coinsurance NONE Emergency medical transportation 30% coinsurance subject to $1,000 deductible Not Covered NONE If you need immediate medical attention 30% coinsurance subject to $1,000 deductible Facility Fee: $100 copay Physicians: 25% coinsurance Emergency room services No Charge Physician/surgeon fees 25% coinsurance subject to $500 deductible (ded. waived for radiologists and pathologists) Not Covered Facility Fee: $100 copay Physicians: 25% coinsurance Facility fee (e.g., ambulatory surgery center) N/A –––––––––––none–––––––––– Per visit copay is waived if admitted Inpatient Not Covered Facility Fee: $200 copay plus 30%coinsurance Physicians: 25%coinsurance 30%coinsurance subject to $1,000 deductible Not Covered NONE 25% coinsurance subject to $500 deductible 25% coinsurance subject to $500 deductible Facility Fee: $200 copay plus 30%coinsurance Physicians: 25%coinsurance 60% coinsurance to $200 max Facility Fee: $100 copay Physicians: 25% coinsurance No Charge 30% coinsurance to $150 max If you have outpatient surgery More information about prescription drug coverage is available at www.myCigna.com. Not Covered 60% coinsurance to $200 max 30% coinsurance subject to $1,000 deductible 30% coinsurance subject to $1,000 deductible Facility Fee: $200 copay plus 30% coinsurance Physicians: 25% coinsurance N/A 30% coinsurance to $75 max Mail Order/90 days No Charge 30% coinsurance subject to $500 deductible N/A Publix at LRMC: 60% coinsurance to $100 max Non-Preferred Brand Retail (30 days): Physician/ Surgeon fee Mail Order/90 days: No Charge Preferred Brand Retail (30 days): Facility fee (e.g., hospital room) 30% coinsurance subject to $500 deductible Facility Fee: $200 copay plus 30% coinsurance Physicians: 25% coinsurance N/A Facility Fee: $100 Copay Physicians: 25% Insurance LRH Limitations & Exceptions Out-ofNetwork Provider Facility Fee: $200 copay plus 30% coinsurance Physicians: 25% coinsurance N/A N/A 30% coinsurance to $150 max Publix at LRMC 30% coinsurance to $75 max N/A $7 copay N/A N/A $10 copay Emergency medical transportation Other OAP In-Network Provider Not Covered Not Covered 25% coinsurance subject to $500 deductible 60% coinsurance to $100 max 30% coinsurance to $150 max 30% coinsurance to $75 max Not Covered Not Covered No Charge Facility Fee: $200 copay plus 30% coinsurance Physicians: 25% coinsurance $10 copay Community Partner 25% coinsurance subject to $500 deductible Emergency room services Urgent Care –––––––––––none–––––––––– Coverage is limited a 30-day supply (retail), 90 day retail only available at Publix at LRMC, and a 90-day supply (home delivery). Coverage is limited a 30-day supply (retail), 90 day retail only available at Publix at LRMC, and a 90-day supply (home delivery). Coverage is limited a 30-day supply (retail), 90 day retail only available at Publix at LRMC, and a 90-day supply (home delivery). No Charge If you need drugs to treat your illness or condition Common Medical Event If you have a hospital stay Physician/surgeon fees Mail Order/90 days: Services You May Need LRH (Domestic) If you need immediate medical attention Your cost if you use: LRH Domestic Facility fee (e.g., ambulatory surgery center) N/A Other OAP InNetwork Provider Community Partner Your cost if you use: If you have outpatient surgery Services You May Need Publix at LRMC $4 copay Out-of-Network Provider Common Medical Event Generic Retail (30 days): Limitations & Exceptions > Co-payments are fixed dollar amounts (for example, $15) you pay for covered health care, usually when you receive the service. > Co-insurance is your share of the costs of a covered service, calculated as a percent of the allowed amount for the service. For example, if the plan’s allowed amount for an overnight hospital stay is $1,000, your co-insurance payment of 20% would be $200. This may change if you haven’t met your deductible. > The amount the plan pays for covered services is based on the allowed amount. If an out-of-network provider charges more than the allowed amount, you may have to pay the difference.. For example, if an out-of-network hospital Not covered NONE NONE LAKELAND REGIONAL HEALTH EMPLOYEE BENEFITS PLAN 2015 [65] 4 of 8 Not Covered Not Covered 30% coinsurance subject to $1,000 deductible Office Visit: $25 OP Facility: 30%coinsurance subject to $1,000 deductible None 30% coinsurance subject to $1,000 deductible Not Covered None No Charge 25% coinsurance Habilitation Services Not Covered Not Covered Not Covered Not Covered Not Covered Not Covered Not Covered Not Covered Eye Exam Glasses Dental Check-up No Charge No Charge No Charge Coverage is limited to annual max of 60 days No Charge Not Covered None No Charge Not Covered None Not Covered Not Covered None Not Covered Not Covered Not Covered Not Covered Prenatal and postnatal care N/A 30% coinsurance subject to $1,000 Not Covered deductible If you are pregnant N/A None Not Covered Substance use disorder inpatient services Hospice Service N/A Not Covered Substance use disorder outpatient services N/A If you have a hospital stay Durable Medical Equipment Coverage is limited to annual max of 60 days If you have mental health, behavioral health, or substance abuse needs N/A Coverage is limited to annual max of 60 days 30% coinsurance Not Covered Mental/Behavioral health inpatient services N/A Mental/Behavioral health outpatient services No Charge Facility fee (e.g., hospital room) Urgent care Skilled Nursing Care 25%coinsurance subject to $500 deductible Rehabiliation Services Not Covered None No Charge No Charge N/A N/A N/A N/A No Charge Facility & Physician Fees: 30% coninsurance Not Covered subject to $1,000 deductible Physician/surgeon fee Facility Fees: N/A Physician Fees: 25% coinsurance subject to $500 deductible Home Health Care Applicable PCP/Specialist copay applies for initial determination of pregnancy 30% coinsurance subject to $1,000 deductible Not Covered 30% coinsurance subject to $1,000 deductible None Facility & Physician Fees: No Charge N/A Delivery and all inpatient services 25% coinsurance subject to $500 deductible Not Covered Office Visit: $15 OP Facility: 25%coinsurance subject to $500 deductible No Charge N/A Not Covered Not Covered Not Covered Office Visit:$25 OP Facility: 30%coinsurance subject to $1,000 deductible Office Visit:$25 OP Facility: 30%coinsurance subject to $1000 deductible Not Covered None 30% coinsurance subject to $1,000 deductible Office Visit:$15 OP Facility: 25%coinsurance subject to $500 deductible –––––––––––none–––––––– –––––––––––none–––––––– –––––––––––none–––––––– –––––––––––none–––––––– 30% coinsurance subject to $1,000 deductible Not Covered No Charge Facility Fee: $100 copay Physicians: 25%coinsurance Facility Fee: $100 copay Physicians: 25% coinsurance If your child needs dental or eye care None Office Visit:$15 OP Facility: 25%coinsurance subject to $500 deductible No Charge Not Covered Office Visit:$25 OP Facility: 30%coinsurance subject to $1000 deductible N/A Not Covered Substance use disorder inpatient services Office Visit:$15 OP Facility: 25%coinsurance subject to $500 deductible 30% coinsurance subject to $1,000 deductible No Charge LRH Limitations & Exceptions 25%coinsurance subject to $500 deductible (ded. waived for radiologists and pathologists) Substance use disorder outpatient services Community Partner Common Medical Event Services You May Need If you need help recovering or have other special health needs –––––––––––none––––––– –––––––––––none–––––––– Facility Fee: $100 copay Physicians: 25%coinsurance No Charge Facility Fee: $100 copay Physicians: 25% coinsurance 30% coinsurance subject to $1,000 deductible Mental/Behavioral health inpatient services Out-of-Network Provider No Charge Other OAP InNetwork Provider Mental/Behavioral health outpatient services Out-ofNetwork Provider Other OAP In-Network Provider Community Partner LRH Domestic Prenatal and Postnatal Care If you are pregnant [66] Your cost if you use: Services You May Need LRH (Domestic) Your cost if you use: If you have mental health, behavioral health, or substance abuse needs –––––––––––none––––––– Limitations & Exceptions Common Medical Event None Eye exam Glasses Dental check-up > Bariatric surgery* N/A Not Covered Not Covered Not Covered N/A N/A Not Covered Not Covered Not Covered N/A N/A Not Covered Not Covered N/A 25%coinsurance > Weight loss programs Hospice service > Routine foot care Durable medical equipment > Routine eye care (Adults) Skilled nursing care > Private-duty nursing No Charge > Long-term care Rehabilitation services Habilitation services > Infertility treatment Out-of-Network Provider Not Covered Not Covered Not Covered Not Covered Not Covered No Charge Not Covered Not Covered Not Covered Not Covered Not Covered Not Covered Not Covered No Charge Not Covered 30% coinsurance subject to $1,000 deductible 30% co-insurance No Charge Facility & Physician Fees: 30%coinsurance Not Covered subject to 1,000 deductible > Hearing aids N/A > Habilitation services Other OAP InNetwork Provider > Eye exam (Children) N/A > Non-emergency care when traveling outside US Facility Fees: N/A Physician Fees: 25% coinsurance subject to $500 deductible Community Partner > Dental care (Adult/Children) Home health care Other Covered Services (This isn’t a complete list. Check your policy or plan document for other covered services and your costs for these services. Facility & Physician Fees: No Charge LRH (Domestic) Services Your Plan Does NOT Cover (This isn’t a complete list. Check your policy or plan document (summary plan description) for other excluded services.) –––––––––––none––––––– Limitations & Exceptions Excluded Services & Other Covered Services: If your child needs dental or eye care *Subject to approval and clinical necessity Delivery and all inpatient services Services You May Need > Cosmetic surgery If you need help recovering or have other special health needs Common Medical Event Your cost if you use: > Acupuncture Coverage Period: 01/01/2015 – 12/31/2015 Coverage: What this Plan | Plan Type: OAP –––––––––––none–––––––– –––––––––––none–––––––– –––––––––––none–––––––– –––––––––––none–––––––– Coverage is limited to annual max of 60 days Coverage is limited to annual max of 60 days Coverage is limited to annual max of 60 days –––––––––––none–––––––––– Lakeland Regional Health > Chiropractic > Rhinoplasty* > Blepharoplasty* LAKELAND REGIONAL HEALTH EMPLOYEE BENEFITS PLAN 2015 [67] 5 of 8 5 of 8 –––––––––––none–––––––– Coverage Period: 01/01/2015 – 12/31/2015 Coverage: What this Plan | Plan Type: OAP –––––––––––none–––––––– Coverage is limited to annual max of 60 days Your Rights to Continue Coverage: –––––––––––none–––––––– –––––––––––none–––––––– Coverage is limited to annual max of 60 days Coverage is limited to annual max of 60 days –––––––––––none–––––––––– –––––––––––none––––––– Limitations & Exceptions Lakeland Regional Health If you lose coverage under the plan, then, depending upon the circumstances, Federal and State laws may provide protections that allow you to keep health coverage. Any such rights may be limited in duration and Out-of-Network Provider will require you to pay a premium, which may be significantly higher than the premium you pay while covered Not Covered Not Covered Not Covered Not Covered Not Covered Not Covered Not Covered Not Covered Not Covered Facility & Physician Fees: 30%coinsurance Not Covered subject to 1,000 deductible under the plan. Other limitations on your rights to continue coverage may also apply.For more information on your rights to continue coverage, contact the plan at 1-800-Cigna24. You may also contact your state insurance department, the U.S. Department of Labor, Employee Benefits Security Administration at 1-866-444-3272 or www. Not Covered Not Covered Not Covered No Charge No Charge No Charge Not Covered 30% coinsurance subject to $1,000 deductible 30% co-insurance Other OAP InNetwork Provider Your Grievance and Appeals Rights: If you have a complaint or are dissatisfied with a denial of coverage for claims under your plan, you may be able to appeal or file a grievance. For questions about your rights, this notice, or assistance, you can contact Cigna N/A Not Covered Not Covered Not Covered Not Covered 25%coinsurance Facility Fees: N/A Physician Fees: 25% coinsurance subject to $500 deductible Customer service at 1-800-Cigna24. You may also contact the Department of Labor’s Employee Benefits Security Community Partner N/A N/A Administration at 1-866-444-EBSA (3272) or www.dol.gov/ebsa/healthreform. N/A Your cost if you use: dol.gov/ebsa, or the U.S. Department of Health and Human Services at 1-877-267-2323 x61565 or www.cciio.cms.gov. Does this Coverage Provide Minimum Essential Coverage? The Affordable Care Act requires most people to have N/A Not Covered Not Covered Not Covered N/A N/A Not Covered N/A Facility & Physician Fees: No Charge essential coverage. No Charge LRH (Domestic) health care coverage that qualifies as “minimum essential coverage”. This health plan does provide minimum Does this Coverage Meet the Minimum Value Standard? The Affordable Care Act establishes a minimum value Hospice service Durable medical equipment Language Access Services: Home health care Delivery and all inpatient services does meet the minimum value standard for the benefits it provides. Eye exam Glasses Dental check-up Skilled nursing care Rehabilitation services Habilitation services Services You May Need standard of benefits of a health plan. The minimum value standard is 60% (actuarial value). This health plan [Spanish (Español): Para obtener asistencia en Español, llame al 1-800-244-6244 Common Medical Event [Chinese (中文):如果需要中文的帮助,请拨打这个号码1-800-244-6244 If your child needs dental or eye care If you need help recovering or have other special health needs [Tagalog (Tagalog): Kung kailangan ninyo ang tulong sa Tagalog tumawag sa 1-800-244-6244 [Navajo (Dine): Dinek’ehgo shika at’ohwol ninisingo, kwiijigo holne’ 1-800-244-6244 [68] Excluded Services & Other Covered Services: These examples show how this plan might cover medical care in given situations. Use these examples to see, in general, how much financial protection a sample patient might get if they are covered under different plans. THIS IS NOT A COST ESTIMATOR. Don’t use these examples to estimate your actual costs under this plan. The actual care you receive will be different from these examples, and the cost of that care will also be different. See the next page for important information about these examples. Note: These numbers assume enrollment in individual-only coverage. Having a baby (normal delivery) > Amount owed to providers: $7,540 > Plan pays $6,350 > Patient pays $1,190 Sample care costs: Hospital charges (mother) Routine obstetric care Hospital charges (baby) Anesthesia Laboratory tests Prescriptions Radiology Vaccines, other preventive Total Patient pays: Deductibles Co-pays Co-insurance Limits or exclusions Total Acupuncture Chiropractic Cosmetic surgery Dental care (Adult/Children) $7,540 Eye exam (Children) Habilitation services Hearing aids Infertility treatment Long-term care Non-emergency care when traveling outside US Private-duty nursing Routine eye care (Adults) Routine foot care Weight loss programs $500 $40 $800 $1,190 Bariatric surgery* *Subject to approval and clinical necessity $2,100 Rhinoplasty* $2,700 $900 $900 $500 $200 $200 $40 $30 Managing type 2 diabetes (routine maintenance of a well-controlled condition) > Amount owed to providers: $5,400 > Plan pays $4,680 > Patient pays $720 Sample care costs: Prescriptions Medical Equipment and Supplies Office Visits and Procedures Education Laboratory tests Vaccines, other preventive Total Blepharoplasty* Deductibles Co-pays Co-insurance Limits or exclusions Total Affordable Care Act requires most people to have health care coverage that qualifies as “minimum essential coverage”. This health plan does provide minimum essential coverage. Does this Coverage Provide Minimum Essential Coverage? The Patient pays: $1,300 $700 $300 $100 $100 $5,400 $0 $400 $0 $320 $720 [Navajo (Dine): Dinek'ehgo shika at'ohwol ninisingo, kwiijigo holne' 1-800-244-6244 [Spanish (Español): Para obtener asistencia en Español, llame al 1-800-244-6244 [Tagalog (Tagalog): Kung kailangan ninyo ang tulong sa Tagalog tumawag sa 1-800-244-6244 [Chinese (中文):如果需要中文的帮助,请拨打这个号码1-800-244-6244 $2,900 Language Access Services: 6 of 8 Affordable Care Act establishes a minimum value standard of benefits of a health plan. The minimum value standard is 60% (actuarial value). This health plan does meet the minimum value standard for the benefits it provides. Does this Coverage Meet the Minimum Value Standard? The If you lose coverage under the plan, then, depending upon the circumstances, Federal and State laws may provide protections that allow you to keep health coverage. Any such rights may be limited in duration and will require you to pay a premium, which may be significantly higher than the premium you pay while covered under the plan. Other limitations on your rights to continue coverage may also apply.For more information on your rights to continue coverage, contact the plan at 1-800-Cigna24. You may also contact your state insurance department, the U.S. Department of Labor, Employee Benefits Security Administration at 1-866-444-3272 or www.dol.gov/ebsa, or the U.S. Department of Health and Human Services at 1-877-267-2323 x61565 or www.cciio.cms.gov. Your Grievance and Appeals Rights: If you have a complaint or are dissatisfied with a denial of coverage for claims under your plan, you may be able to appeal or file a grievance. For questions about your rights, this notice, or assistance, you can contact Cigna Customer service at 1-800-Cigna24. You may also contact the Department of Labor’s Employee Benefits Security Administration at 1-866-444-EBSA (3272) or www.dol.gov/ebsa/healthreform. Your Rights to Continue Coverage: Other Covered Services (This isn’t a complete list. Check your policy or plan document for other covered services and your costs for these services. Services Your Plan Does NOT Cover (This isn’t a complete list. Check your policy or plan document (summary plan description) for other excluded services.) About these Coverage Examples: LAKELAND REGIONAL HEALTH EMPLOYEE BENEFITS PLAN 2015 [69] [70] Note: These numbers assume enrollment in individual-only coverage. See the next page for important information about these examples. Don’t use these examples to estimate your actual costs under this plan. The actual care you receive will be different from these examples, and the cost of that care will also be different. This is not a cost estimator. These examples show how this plan might cover medical care in given situations. Use these examples to see, in general, how much financial protection a sample patient might get if they are covered under different plans. About these Coverage Examples: $2,700 $2,100 $900 $900 $500 $200 $200 $40 $7,540 $500 $40 $800 $30 $1,190 Sample care costs: Hospital charges (mother) Routine obstetric care Hospital charges (baby) Anesthesia Laboratory tests Prescriptions Radiology Vaccines, other preventive Total Patient pays: Deductibles Co-pays Co-insurance Limits or exclusions Total Amount owed to providers: $7,540 Plan pays $6,350 Patient pays $1,190 (normal delivery) Having a baby Patient pays: Deductibles Co-pays Co-insurance Limits or exclusions Total Sample care costs: Prescriptions Medical Equipment and Supplies Office Visits and Procedures Education Laboratory tests Vaccines, other preventive Total (routine maintenance of a well-controlled condition) Amount owed to providers: $5,400 Plan pays $4,680 Patient pays $720 Managing type 2 diabetes 7 of 8 $0 $400 $0 $320 $720 $2,900 $1,300 $700 $300 $100 $100 $5,400 LAKELAND REGIONAL HEALTH EMPLOYEE BENEFITS PLAN 2015 [71] Costs don’t include premiums. Sample care costs are based on national averages supplied by the U.S. Department of Health and Human Services, and aren’t specific to a particular geographic area or health plan. The patient’s condition was not an excluded or preexisting condition. All services and treatments started and ended in the same coverage period. There are no other medical expenses for any member covered under this plan. Out-of-pocket expenses are based only on treating the condition in the example. The patient received all care from innetwork providers. If the patient had received care from out-of-network providers, costs would have been higher. No. Coverage Examples are not cost estimators. You can’t use the examples to estimate costs for an actual condition. They are for comparative purposes only. Your own costs will be different depending on the care you receive, the prices your providers charge, and the reimbursement your health plan allows. Does the Coverage Example predict my future expenses? No. Treatments shown are just examples. The care you would receive for this condition could be different based on your doctor’s advice, your age, how serious your condition is, and many other factors. Does the Coverage Example predict my own care needs? For each treatment situation, the Coverage Example helps you see how deductibles, copayments, and co-insurance can add up. It also helps you see what expenses might be left up to you to pay because the service or treatment isn’t covered or payment is limited. What does a Coverage Example show? 8 of 8 Yes. An important cost is the premium you pay. Generally, the lower your premium, the more you’ll pay in out-of-pocket costs, such as co-payments, deductibles, and coinsurance. You should also consider contributions to accounts such as health savings accounts (HSAs), flexible spending arrangements (FSAs) or health reimbursement accounts (HRAs) that help you pay out-of-pocket expenses. Are there other costs I should consider when comparing plans? Yes. When you look at the Summary of Benefits and Coverage for other plans, you’ll find the same Coverage Examples. When you compare plans, check the “Patient Pays” box in each example. The smaller that number, the more coverage the plan provides. Can I use Coverage Examples to compare plans? Questions: Call 1-800-Cigna24 or visit us at www.myCigna.com. If you aren’t clear about any of the bolded terms used in this form, see the Glossary. You can view the Glossary at www.cciio.cms.gov or call 1-800-myCigna.com to request a copy. What are some of the assumptions behind the Coverage Examples? Questions and answers about the Coverage Examples: Glossary of Health Coverage and Medical Terms • • • This glossary has many commonly used terms, but isn’t a full list. These glossary terms and definitions are intended to be educational and may be different from the terms and definitions in your plan. Some of these terms also might not have exactly the same meaning when used in your policy or plan, and in any such case, the policy or plan governs. (See your Summary of Benefits and Coverage for information on how to get a copy of your policy or plan document.) Bold blue text indicates a term defined in this Glossary. See page 4 for an example showing how deductibles, co-insurance and out-of-pocket limits work together in a real life situation. Allowed Amount Maximum amount on which payment is based for covered health care services. This may be called “eligible expense,” “payment allowance" or "negotiated rate." If your provider charges more than the allowed amount, you may have to pay the difference. (See Balance Billing.) Appeal A request for your health insurer or plan to review a decision or a grievance again. Balance Billing When a provider bills you for the difference between the provider’s charge and the allowed amount. For example, if the provider’s charge is $100 and the allowed amount is $70, the provider may bill you for the remaining $30. A preferred provider may not balance bill you for covered services. Co-insurance A fixed amount (for example, $15) you pay for a covered health care service, usually when you receive the service. The amount can vary by the type of covered health care service. Deductible The amount you owe for health care services your health insurance or plan covers before your health insurance or plan begins Jane pays Her plan pays to pay. For example, if 100% 0% your deductible is $1000, (See page 4 for a detailed example.) your plan won’t pay anything until you’ve met your $1000 deductible for covered health care services subject to the deductible. The deductible may not apply to all services. Your share of the costs of a covered health care service, calculated as a percent (for example, 20%) of the allowed amount for the service. Jane pays Her plan pays You pay co-insurance 20% 80% plus any deductibles (See page 4 for a detailed example.) you owe. For example, if the health insurance or plan’s allowed amount for an office visit is $100 and you’ve met your deductible, your co-insurance payment of 20% would be $20. The health insurance or plan pays the rest of the allowed amount. Durable Medical Equipment (DME) Complications of Pregnancy Emergency Room Care Conditions due to pregnancy, labor and delivery that require medical care to prevent serious harm to the health of the mother or the fetus. Morning sickness and a nonemergency caesarean section aren’t complications of pregnancy. [72] Co-payment Glossary of Health Coverage and Medical Terms Equipment and supplies ordered by a health care provider for everyday or extended use. Coverage for DME may include: oxygen equipment, wheelchairs, crutches or blood testing strips for diabetics. Emergency Medical Condition An illness, injury, symptom or condition so serious that a reasonable person would seek care right away to avoid severe harm. Emergency Medical Transportation Ambulance services for an emergency medical condition. Emergency services you get in an emergency room. Emergency Services Evaluation of an emergency medical condition and treatment to keep the condition from getting worse. OMB Control Numbers 1545-2229, 1210-0147, and 0938-1146 Page 1 of 4 Excluded Services Health care services that your health insurance or plan doesn’t pay for or cover. Grievance A complaint that you communicate to your health insurer or plan. Habilitation Services Health care services that help a person keep, learn or improve skills and functioning for daily living. Examples include therapy for a child who isn’t walking or talking at the expected age. These services may include physical and occupational therapy, speech-language pathology and other services for people with disabilities in a variety of inpatient and/or outpatient settings. Health Insurance A contract that requires your health insurer to pay some or all of your health care costs in exchange for a premium. Home Health Care Health care services a person receives at home. Hospice Services Services to provide comfort and support for persons in the last stages of a terminal illness and their families. Hospitalization Care in a hospital that requires admission as an inpatient and usually requires an overnight stay. An overnight stay for observation could be outpatient care. Hospital Outpatient Care Care in a hospital that usually doesn’t require an overnight stay. In-network Co-insurance The percent (for example, 20%) you pay of the allowed amount for covered health care services to providers who contract with your health insurance or plan. In-network co-insurance usually costs you less than out-of-network co-insurance. In-network Co-payment A fixed amount (for example, $15) you pay for covered health care services to providers who contract with your health insurance or plan. In-network co-payments usually are less than out-of-network co-payments. Glossary of Health Coverage and Medical Terms Medically Necessary Health care services or supplies needed to prevent, diagnose or treat an illness, injury, condition, disease or its symptoms and that meet accepted standards of medicine. Network The facilities, providers and suppliers your health insurer or plan has contracted with to provide health care services. Non-Preferred Provider A provider who doesn’t have a contract with your health insurer or plan to provide services to you. You’ll pay more to see a non-preferred provider. Check your policy to see if you can go to all providers who have contracted with your health insurance or plan, or if your health insurance or plan has a “tiered” network and you must pay extra to see some providers. Out-of-network Co-insurance The percent (for example, 40%) you pay of the allowed amount for covered health care services to providers who do not contract with your health insurance or plan. Outof-network co-insurance usually costs you more than innetwork co-insurance. Out-of-network Co-payment A fixed amount (for example, $30) you pay for covered health care services from providers who do not contract with your health insurance or plan. Out-of-network copayments usually are more than in-network co-payments. Out-of-Pocket Limit The most you pay during a policy period (usually a year) before your health insurance or plan begins to pay 100% of the allowed amount. This limit never Jane pays Her plan pays includes your premium, 0% 100% balance-billed charges or (See page 4 for a detailed example.) health care your health insurance or plan doesn’t cover. Some health insurance or plans don’t count all of your co-payments, deductibles, co-insurance payments, out-of-network payments or other expenses toward this limit. Physician Services Health care services a licensed medical physician (M.D. – Medical Doctor or D.O. – Doctor of Osteopathic Medicine) provides or coordinates. Page of 4 LAKELAND REGIONAL HEALTH EMPLOYEE BENEFITS PLAN22015 [73] Plan A benefit your employer, union or other group sponsor provides to you to pay for your health care services. Preauthorization A decision by your health insurer or plan that a health care service, treatment plan, prescription drug or durable medical equipment is medically necessary. Sometimes called prior authorization, prior approval or precertification. Your health insurance or plan may require preauthorization for certain services before you receive them, except in an emergency. Preauthorization isn’t a promise your health insurance or plan will cover the cost. Preferred Provider A provider who has a contract with your health insurer or plan to provide services to you at a discount. Check your policy to see if you can see all preferred providers or if your health insurance or plan has a “tiered” network and you must pay extra to see some providers. Your health insurance or plan may have preferred providers who are also “participating” providers. Participating providers also contract with your health insurer or plan, but the discount may not be as great, and you may have to pay more. Provider A physician (M.D. – Medical Doctor or D.O. – Doctor of Osteopathic Medicine), health care professional or health care facility licensed, certified or accredited as required by state law. Reconstructive Surgery Surgery and follow-up treatment needed to correct or improve a part of the body because of birth defects, accidents, injuries or medical conditions. Rehabilitation Services Health care services that help a person keep, get back or improve skills and functioning for daily living that have been lost or impaired because a person was sick, hurt or disabled. These services may include physical and occupational therapy, speech-language pathology and psychiatric rehabilitation services in a variety of inpatient and/or outpatient settings. Skilled Nursing Care Services from licensed nurses in your own home or in a nursing home. Skilled care services are from technicians and therapists in your own home or in a nursing home. Specialist The amount that must be paid for your health insurance or plan. You and/or your employer usually pay it monthly, quarterly or yearly. A physician specialist focuses on a specific area of medicine or a group of patients to diagnose, manage, prevent or treat certain types of symptoms and conditions. A non-physician specialist is a provider who has more training in a specific area of health care. Prescription Drug Coverage UCR (Usual, Customary and Reasonable) Premium Health insurance or plan that helps pay for prescription drugs and medications. Drugs and medications that by law require a prescription. The amount paid for a medical service in a geographic area based on what providers in the area usually charge for the same or similar medical service. The UCR amount sometimes is used to determine the allowed amount. Primary Care Physician Urgent Care Prescription Drugs A physician (M.D. – Medical Doctor or D.O. – Doctor of Osteopathic Medicine) who directly provides or coordinates a range of health care services for a patient. Primary Care Provider A physician (M.D. – Medical Doctor or D.O. – Doctor of Osteopathic Medicine), nurse practitioner, clinical nurse specialist or physician assistant, as allowed under state law, who provides, coordinates or helps a patient access a range of health care services. [74] Care for an illness, injury or condition serious enough that a reasonable person would seek care right away, but not so severe as to require emergency room care. 0% Her plan pays more costs 80% Her plan pays more costs Out-of-Pocket Limit: $5,000 Jane reaches her $1,500 deductible, co-insurance begins Jane has seen a doctor several times and paid $1,500 in total. Her plan pays some of the costs for her next visit. Office visit costs: $75 Jane pays: 20% of $75 = $15 Her plan pays: 80% of $75 = $60 20% Jane pays Co-insurance: 20% Glossary of Health Coverage and Medical Terms Jane hasn’t reached her $1,500 deductible yet Her plan doesn’t pay any of the costs. Office visit costs: $125 Jane pays: $125 Her plan pays: $0 100% Jane pays January 1st Beginning of Coverage Period Jane’s Plan Deductible: $1,500 How You and Your Insurer Share Costs - Example LAKELAND REGIONAL HEALTH EMPLOYEE BENEFITS PLAN 2015 [75] 100% Her plan pays Page 4 of 4 Jane reaches her $5,000 out-of-pocket limit Jane has seen the doctor often and paid $5,000 in total. Her plan pays the full cost of her covered health care services for the rest of the year. Office visit costs: $200 Jane pays: $0 Her plan pays: $200 0% Jane pays December 31st End of Coverage Period Premium Assistance Under Medicaid and the Children’s Health Insurance Program (CHIP) If you or your children are eligible for Medicaid or CHIP and you are eligible for health coverage from your employer, your State may have a premium assistance program that can help pay for coverage. These States use funds from their Medicaid or CHIP programs to help people who are eligible for these programs, but also have access to health insurance through their employer. If you or your children are not eligible for Medicaid or CHIP, you will not be eligible for these premium assistance programs. If you or your dependents are already enrolled in Medicaid or CHIP and you live in a State listed below, you can contact your State Medicaid or CHIP office to find out if premium assistance is available. If you or your dependents are NOT currently enrolled in Medicaid or CHIP, and you think you or any of your dependents might be eligible for either of these programs, you can contact your State Medicaid or CHIP office or dial 1-877-KIDS NOW or www.insurekidsnow.gov to find out how to apply. If you qualify, you can ask the State if it has a program that might help you pay the premiums for an employer-sponsored plan. Once it is determined that you or your dependents are eligible for premium assistance under Medicaid or CHIP, as well as eligible under your employer plan, your employer must permit you to enroll in your employer plan if you are not already enrolled. This is called a “special enrollment” opportunity, and you must request coverage within 60 days of being determined eligible for premium assistance. If you have questions about enrolling in your employer plan, you can contact the Department of Labor electronically at www.askebsa.dol.gov or by calling toll-free 1-866-444-EBSA (3272). You may be eligible for assistance paying your employer health plan premiums; you may use Florida’s contact information listed below to get more information. FLORIDA – Medicaid Website: www.flmedicaidtplrecovery.com | Phone: 1-877-357-3268 Many states offer this program. If you or one of your dependents live in a state other than Florida, contact Benefits at 863-687-1205 for more information. For more information on special enrollment rights, you can contact either: U.S. Department of Labor Employee Benefits Security Administration www.dol.gov/ebsa 1-866-444-EBSA (3272) OMB Control Number 1210-0137 (expires 09/30/2013) [76] U.S. Department of Health and Human Services Centers for Medicare & Medicaid Services www.cms.hhs.gov 1-877-267-2323, Menu Option 4, Ext. 61565 Annual Notification Of Coverage for Reconstructive Surgery When a person covered for benefits under one of the Plans who has had a mastectomy at any time decides to have breast reconstruction, based on consultation between the attending physician and the patient, the following benefits will be subject to the same coinsurance and deductibles which apply to other plan benefits: > Reconstruction of the breast on which the mastectomy was performed; > Surgery and reconstruction of the other breast to produce a symmetrical appearance; and > Prostheses and physical complications in all stages of mastectomy, including lymphedema. This regulation applies to both health care plans for active and COBRA qualified beneficiaries. If you have any questions about this coverage, please call the Lakeland Regional Health Benefits Department at (863) 687-1100. LAKELAND REGIONAL HEALTH EMPLOYEE BENEFITS PLAN 2015 [77] LRMC 2013 Summary Annual Report for Benefit Plan Participants October 20, 2014 Federal law requires that a Summary Annual Report be prepared for plan participants regarding various aspects of the benefits program. Because the objective of these reports is to provide some basic financial information, the language and form of the summary are dictated by the government. Nevertheless, we hope you find the following report to be interesting and informative. Questions about this report can be directed to the Talent Division Benefits Department. Summary Annual Report For Lakeland Regional Medical Center Long Term Disabilty Plan This is a summary of the annual report of the Lakeland Regional Medical Center Long Term Disability Plan, Employer Identification Number 59-2650456 for the period of 1/1/13 to 12/31/13. The annual report has been filed with the Employee Benefits Security Administration, as required under the Employee Retirement Income Security Act of 1974 (ERISA). Plan 504 has a contract with The Hartford Life and Accident Insurance Company to pay certain Long Term Disability insurance claims incurred under the terms of the plan. The total premiums paid for the plan year ending 12/31/13 were $657,672. Summary Annual Report For Lakeland Regional Medical Center Medical/Dental Flexible Plan This is a summary of the annual report of the Lakeland Regional Medical Center Medical/Dental Flexible Plan, Employer Identification Number 59-2650456 for the period of 1/1/13 to 12/31/13. The annual report has been filed with the Employee Benefits Security Administration, as required under the Employee Retirement Income Security Act of 1974 (ERISA). Lakeland Regional Medical Center has committed itself to pay certain claims incurred under the terms of Plan 505. Plan 505 has a contract with Colonial Life and Accident Insurance Company to pay certain cancer insurance claims incurred under the terms of the plan. The total premiums paid for the plan year ending 12/31/13 were $227,005. Plan 505 has a contract with Delta Dental Insurance Company to pay certain dental insurance claims incurred under the terms of the plan. The total premiums paid for the plan year ending 12/31/13 were $1,791,504. Plan 505 has a contract with Humana CompBenefits to pay eligible vision claims incurred under the terms of the plan. The total premiums paid for the plan year ending 12/31/13 were $266,119. Plan 505 has a contract with Hyatt Legal Plans of Florida to pay eligible legal services claims incurred under the terms of the plan. The total premiums paid for the plan year ending 12/31/13 were $89,973. [78] Summary Annual Report for Lakeland Regional Medical Center Life Insurance Plan This is a summary of the annual report of the Lakeland Regional Medical Center Group Term Basic Life, Supplemental Dependent Life, Supplemental Term Life, and Accidental Death & Dismemberment, Employer Identification Number 59-2650456 for the period of 1/1/13 to 12/31/13. The annual report has been filed with the Employee Benefits Security Administration, as required under the Employee Retirement Income Security Act of 1974 (ERISA). Plan 509 has a contract with The Hartford Life and Accident Insurance Company to pay certain life and AD&D insurance claims incurred under the terms of the plan. The total premiums paid for the plan year ending 12/31/13 were $1,305,512. Summary Annual Report For Lakeland Regional Medical Center Flexible Benefits Plan This is a summary of the annual report of the Lakeland Regional Medical Center Flexible Benefits Plan, Employer Identification Number 59-2650456 for the period of 1/1/13 to 12/31/13. The annual report has been filed with the Employee Benefits Security Administration, as required under the Employee Retirement Income Security Act of 1974 (ERISA). Lakeland Regional Medical Center has committed itself to pay certain flexible healthcare claims incurred under the terms of Plan 508. Your Rights to Additional Information You have the right to receive a copy of the full annual report, or any part thereof, on request. The welfare plan reports include financial information and information on payments to service providers. To obtain a copy of the full annual report, or any part thereof, write or call the Lakeland Regional Health Talent Division Benefits Department, P.O. Box 95448, Lakeland, Florida 33804, telephone 863-687-1100. The charge to cover copying costs will be 25 cents per page. You also have the legally protected right to examine the annual report at the main office of the plan, 1324 Lakeland Hills Blvd., Lakeland, Florida, and at the U.S. Department of Labor in Washington, D.C., or to obtain a copy from the U.S. Department of Labor upon payment of copying costs. Requests to the Department should be addressed to: Public Disclosure, Room N5638, Pension and Welfare Benefits Administration, U.S. Department of Labor, 200 Constitution Ave., N.W., Washington, D.C. 20210. LAKELAND REGIONAL HEALTH EMPLOYEE BENEFITS PLAN 2015 [79] Notes [80] LAKELAND REGIONAL HEALTH EMPLOYEE BENEFITS PLAN 2015 [81] Notes [82] LAKELAND REGIONAL HEALTH EMPLOYEE BENEFITS PLAN 2015 [83] Notes [84] 1324 Lakeland Hills Blvd • Lakeland, FL 33805